Service Desk Analyst Jobs in Dudley

Service Desk Analyst
West Midlands > Dudley

The median Service Desk Analyst salary in Dudley is £24,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 13 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Analyst 3 0 0
As % of all permanent jobs advertised in Dudley 6.67% - -
As % of the Job Titles category 8.57% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £23,750 - -
Median annual salary (50th Percentile) £24,500 - -
75th Percentile £31,375 - -
90th Percentile £35,050 - -
West Midlands median annual salary £25,000 £28,500 £27,000
% change year-on-year -12.28% +5.56% +17.39%

All Permanent IT Job Vacancies
Dudley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dudley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dudley with a recognized job title 35 92 13
% of permanent jobs with a recognized job title 77.78% 100.00% 100.00%
Number of salaries quoted 28 11 13
10th Percentile £24,625 £31,250 -
25th Percentile £25,000 £55,000 £20,500
Median annual salary (50th Percentile) £31,000 £60,000 £35,000
Median % change year-on-year -48.33% +71.43% -12.50%
75th Percentile £46,625 £65,000 £38,750
90th Percentile £59,000 - £81,250
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

Service Desk Analyst
Job Vacancy Trend in Dudley

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Dudley.

Job vacancy trend for Service Desk Analyst in Dudley

Service Desk Analyst
Salary Trend in Dudley

3-month moving average salary quoted in jobs citing Service Desk Analyst in Dudley.

Salary trend for Service Desk Analyst in Dudley

Service Desk Analyst
Salary Histogram in Dudley

Salary distribution for jobs citing Service Desk Analyst in Dudley over the 6 months to 26 April 2024.

Salary histogram for Service Desk Analyst in Dudley

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Dudley

For the 6 months to 26 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dudley region featuring Service Desk Analyst in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
1 3 (100.00%) Firewall
1 3 (100.00%) Data Security
1 3 (100.00%) Hyper-V
1 3 (100.00%) VPN
1 3 (100.00%) Windows Server
2 2 (66.67%) Customer Service
2 2 (66.67%) SQL Server
2 2 (66.67%) DNS
2 2 (66.67%) Cisco
2 2 (66.67%) Windows 8
2 2 (66.67%) Exchange Server 2013
2 2 (66.67%) XenApp
2 2 (66.67%) Citrix Hypervisor
2 2 (66.67%) XenDesktop
2 2 (66.67%) Exchange Server 2010
2 2 (66.67%) VMware
2 2 (66.67%) Exchange Server 2003
2 2 (66.67%) Exchange Server 2007
2 2 (66.67%) WatchGuard
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Citrix
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) DHCP
2 2 (66.67%) TCP/IP
3 1 (33.33%) SharePoint

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) Microsoft Exchange
2 2 (66.67%) Exchange Server 2003
2 2 (66.67%) Exchange Server 2007
2 2 (66.67%) Exchange Server 2010
2 2 (66.67%) Exchange Server 2013
3 1 (33.33%) SharePoint
Applications
1 3 (100.00%) Microsoft Office
Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 3 (100.00%) Firewall
1 3 (100.00%) VPN
2 2 (66.67%) DHCP
2 2 (66.67%) DNS
2 2 (66.67%) TCP/IP
Database & Business Intelligence
1 2 (66.67%) SQL Server
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
2 2 (66.67%) Windows 8
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
Processes & Methodologies
1 3 (100.00%) Data Security
2 2 (66.67%) Customer Service
System Software
1 3 (100.00%) Active Directory
1 3 (100.00%) Hyper-V
2 2 (66.67%) Citrix Hypervisor
2 2 (66.67%) XenApp
2 2 (66.67%) XenDesktop
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Cisco
2 2 (66.67%) Citrix
2 2 (66.67%) VMware
2 2 (66.67%) WatchGuard