The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dundee region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 16 24 -
Rank change year-on-year
+8 -
Permanent jobs citing Service Management 1 4 0
As % of all permanent IT jobs located in Dundee 1.79% 4.94% -
As % of the Processes & Methodologies category 2.27% 7.55% -
Number of salaries quoted 0 4 0
Average salary - £40,995 -
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dundee region.

Processes & Methodologies Category
Dundee
Permanent IT job ads with a match in the
Processes & Methodologies category
44 53 29
As % of all permanent IT jobs located in Dundee 78.57% 65.43% 76.32%
Number of salaries quoted 36 30 18
Average salary £35,000 £36,000 £30,000
Average salary % change year-on-year
-2.77% +20.00%
90% offered a salary of more than £16,500 £22,500 £22,500
10% offered a salary of more than £45,000 £40,000 £40,995
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Dundee

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Dundee region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dundee

Service Management
Salary Trend in Dundee

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dundee region.

Service Management Salary Trend in Dundee

Service Management
Top 2 Related IT Skills in Dundee

For the 6 months to 22 September 2014, IT jobs across the Dundee region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1 (100.00%) ITIL
1 1 (100.00%) ITSM

Service Management
Top Related IT Skills in Dundee by Category

For the 6 months to 22 September 2014, IT jobs across the Dundee region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Technical Support
1 1 (100.00%) Technical Support Officer
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM