Service Desk Analyst Jobs in Durham

Service Desk Analyst
North East > Durham

The median Service Desk Analyst salary in Durham is £23,250 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
26 Apr 2024		 Same period 2023 Same period 2022
Rank 47 50 33
Rank change year-on-year +3 -17 -2
Permanent jobs requiring a Service Desk Analyst 2 2 10
As % of all permanent jobs advertised in Durham 0.48% 0.64% 3.89%
As % of the Job Titles category 0.51% 0.87% 4.24%
Number of salaries quoted 2 2 9
10th Percentile - £23,825 £19,250
25th Percentile £22,875 £25,063 £19,313
Median annual salary (50th Percentile) £23,250 £27,626 £20,000
Median % change year-on-year -15.84% +38.13% -5.26%
75th Percentile £23,625 £29,688 £24,250
90th Percentile - £30,626 £27,200
North East median annual salary £24,500 £24,500 £20,000
% change year-on-year - +22.50% -4.76%

All Permanent IT Job Vacancies
Durham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Durham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Durham with a recognized job title 389 229 236
% of permanent jobs with a recognized job title 92.40% 73.16% 91.83%
Number of salaries quoted 271 119 175
10th Percentile £27,500 £27,250 £19,275
25th Percentile £32,866 £35,000 £28,500
Median annual salary (50th Percentile) £45,000 £42,500 £37,500
Median % change year-on-year +5.88% +13.33% -
75th Percentile £57,633 £52,500 £43,279
90th Percentile £70,000 £61,250 £49,200
North East median annual salary £47,500 £47,672 £40,000
% change year-on-year -0.36% +19.18% -8.83%

Service Desk Analyst
Job Vacancy Trend in Durham

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for Service Desk Analyst in Durham

Service Desk Analyst
Salary Trend in Durham

3-month moving average salary quoted in jobs citing Service Desk Analyst in Durham.

Salary trend for Service Desk Analyst in Durham

Service Desk Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in Durham

For the 6 months to 26 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Durham region featuring Service Desk Analyst in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) LAN
1 2 (100.00%) WAN
1 2 (100.00%) TCP/IP
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Service Management
1 2 (100.00%) Wireless
1 2 (100.00%) Law
1 2 (100.00%) Life Science
1 2 (100.00%) Social Skills

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Communications & Networking
1 2 (100.00%) LAN
1 2 (100.00%) TCP/IP
1 2 (100.00%) WAN
1 2 (100.00%) Wireless
General
1 2 (100.00%) Law
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Life Science
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Service Management
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
4 Service Desk Analyst jobs in the North East