The statistics below represent IT jobs advertised across the North East region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / North East
Rank 65 60 69
Rank change year-on-year
-5 +9
Permanent jobs requiring a Service Desk Analyst 8 15 6
As % of all permanent IT jobs located in the North East 1.20% 2.43% 0.87%
As % of the Job Titles category 1.25% 2.50% 0.92%
Number of salaries quoted 8 15 5
Median salary £20,500 £17,500 £21,000
Median salary % change year-on-year
+17.14% -16.66%
90% offered a salary of more than £17,500 £17,000 £17,500
10% offered a salary of more than £30,500 £22,000 £26,000
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
640 599 650
As % of all permanent IT jobs located in the North East 95.81% 97.08% 94.75%
Number of salaries quoted 533 518 541
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,000 £24,500
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the North East

Service Desk Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the North East region.

Service Desk Analyst Salary Trend in the North East

Service Desk Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the North East region over the 3 months to 20 January 2017.

Service Desk Analyst Salary Histogram in the North East

Service Desk Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the North East region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 7 £22,000 +25.71% 2
Durham - 1 £19,000 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 20 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Desk Analyst in the job title.

1 12 (80.00%) Microsoft
2 9 (60.00%) MS Office
2 9 (60.00%) Windows
3 6 (40.00%) Active Directory
4 5 (33.33%) ITIL
4 5 (33.33%) MS Excel
5 4 (26.67%) Cisco Certification
5 4 (26.67%) Microsoft Certification
6 3 (20.00%) MS Exchange
6 3 (20.00%) Legal
6 3 (20.00%) Document Management
7 2 (13.33%) Windows Server
7 2 (13.33%) VMware Infrastructure
7 2 (13.33%) Windows 7
7 2 (13.33%) VMware
7 2 (13.33%) MOS
7 2 (13.33%) Cisco
7 2 (13.33%) CCNA
7 2 (13.33%) MCSA
8 1 (6.67%) MCP
8 1 (6.67%) Internet
8 1 (6.67%) Project Management
8 1 (6.67%) Service Delivery
8 1 (6.67%) ITSM
8 1 (6.67%) Back Office
8 1 (6.67%) Finance
8 1 (6.67%) Skype for Business
8 1 (6.67%) Office 365
8 1 (6.67%) SDLC
8 1 (6.67%) Driving Licence

Service Desk Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) MS Exchange
2 1 (6.67%) Skype for Business
Applications
1 9 (60.00%) MS Office
2 5 (33.33%) MS Excel
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 1 (6.67%) Internet
General
1 3 (20.00%) Legal
2 1 (6.67%) Back Office
2 1 (6.67%) Finance
Miscellaneous
1 1 (6.67%) Driving Licence
Operating Systems
1 9 (60.00%) Windows
2 2 (13.33%) Windows 7
2 2 (13.33%) Windows Server
Processes & Methodologies
1 5 (33.33%) ITIL
2 3 (20.00%) Document Management
3 1 (6.67%) Data Protection
3 1 (6.67%) ITSM
3 1 (6.67%) Project Management
3 1 (6.67%) SDLC
3 1 (6.67%) Service Delivery
Qualifications
1 4 (26.67%) Cisco Certification
1 4 (26.67%) Microsoft Certification
2 2 (13.33%) CCNA
2 2 (13.33%) MCSA
2 2 (13.33%) MOS
3 1 (6.67%) MCP
System Software
1 6 (40.00%) Active Directory
2 2 (13.33%) VMware Infrastructure
3 1 (6.67%) Hyper-V
Vendors
1 12 (80.00%) Microsoft
2 2 (13.33%) Cisco
2 2 (13.33%) VMware
Gateshead, Tyne and Wear
Aspire Technology
Posted: 14 days ago