The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North East region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 68 60 73
Rank change year-on-year
-8 +13
Permanent jobs requiring a Service Desk Analyst 7 11 2
As % of all permanent IT jobs located in the North East 0.95% 1.46% 0.24%
As % of the Job Titles category 0.98% 1.50% 0.25%
Number of salaries quoted 4 10 0
Average salary £22,500 £19,000 -
Average salary % change year-on-year
+18.42% -
UK excluding London average salary £21,000 £21,250 £22,000
% change year-on-year
-1.17% -3.40%
Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
714 731 805
As % of all permanent IT jobs located in the North East 96.49% 96.95% 95.95%
Number of salaries quoted 606 625 666
Average salary £37,500 £34,000 £35,000
Average salary % change year-on-year
+10.29% -2.85%
90% offered a salary of more than £24,000 £21,000 £24,000
10% offered a salary of more than £50,000 £65,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the North East

Service Desk Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the North East region.

Service Desk Analyst Salary Trend in the North East

Service Desk Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the North East region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Tyne and Wear -2 5 £22,500 +18.42% 1
Durham -14 2 - -
Service Desk Analyst
England

Service Desk Analyst
Top 18 Related IT Skills in the North East

For the 6 months to 16 April 2014, IT jobs across the North East region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 8 (88.89%) Microsoft
2 6 (66.67%) ITIL
3 5 (55.56%) MS Excel
3 5 (55.56%) MS Office
4 3 (33.33%) Cisco Certification
4 3 (33.33%) Microsoft Certification
4 3 (33.33%) Windows
4 3 (33.33%) SLA
4 3 (33.33%) Cisco
5 2 (22.22%) Windows 2000
5 2 (22.22%) Windows XP
5 2 (22.22%) LAN
5 2 (22.22%) WAN
5 2 (22.22%) Active Directory
5 2 (22.22%) Northgate
5 2 (22.22%) Security Cleared
5 2 (22.22%) Server Monitoring
6 1 (11.11%) Incident Management

Service Desk Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 16 April 2014, IT jobs across the North East region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 5 (55.56%) MS Office
1 5 (55.56%) MS Excel
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) WAN
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Windows 2000
2 2 (22.22%) Windows XP
Processes & Methodologies
1 6 (66.67%) ITIL
2 2 (22.22%) Server Monitoring
3 1 (11.11%) Incident Management
Qualifications
1 3 (33.33%) Cisco Certification
1 3 (33.33%) Microsoft Certification
2 2 (22.22%) Security Cleared
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 2 (22.22%) Active Directory
Vendors
1 8 (88.89%) Microsoft
2 3 (33.33%) Cisco
3 2 (22.22%) Northgate
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: £15,000 per annum plus excellent benefits
Posted: Yesterday