The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 154 190 165
Rank change year-on-year
+36 -25
Permanent jobs requiring a 1st Line Support Analyst 18 1 1
As % of all permanent IT jobs located in the East Midlands 0.53% 0.028% 0.033%
As % of the Job Titles category 0.55% 0.029% 0.034%
Number of salaries quoted 18 1 1
Average salary £19,000 £17,000 £19,000
Average salary % change year-on-year
+11.76% -10.52%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3252 3478 2932
As % of all permanent IT jobs located in the East Midlands 94.89% 96.93% 96.32%
Number of salaries quoted 2742 2872 2585
Average salary £38,500 £37,500 £35,500
Average salary % change year-on-year
+2.66% +5.63%
90% offered a salary of more than £23,000 £23,750 £23,500
10% offered a salary of more than £55,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the East Midlands

1st Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East Midlands region.

1st Line Support Analyst Salary Trend in the East Midlands

1st Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the East Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -5 12 £19,000 +11.76% 1
Leicestershire - 6 £20,000 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 December 2014, IT jobs across the East Midlands region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 17 (70.83%) MS Excel
1 17 (70.83%) Microsoft
2 15 (62.50%) MS Office
3 14 (58.33%) C
3 14 (58.33%) ITIL
3 14 (58.33%) SC Cleared
3 14 (58.33%) Security Cleared
3 14 (58.33%) ITIL Foundation Certificate
3 14 (58.33%) Analytical Skills
4 8 (33.33%) Service Management
4 8 (33.33%) ITSM
4 8 (33.33%) Management Information System
5 6 (25.00%) Business Continuity
6 5 (20.83%) Microsoft Certification
6 5 (20.83%) Degree
7 4 (16.67%) SQL
7 4 (16.67%) UNIX
7 4 (16.67%) Finance
8 3 (12.50%) Windows
9 2 (8.33%) SLA
9 2 (8.33%) Windows 7
10 1 (4.17%) SQL Server
10 1 (4.17%) IIS
10 1 (4.17%) CRM
10 1 (4.17%) Windows XP
10 1 (4.17%) LAN
10 1 (4.17%) WAN
10 1 (4.17%) TCP/IP
10 1 (4.17%) Active Directory
10 1 (4.17%) Citrix

1st Line Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 December 2014, IT jobs across the East Midlands region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) IIS
Applications
1 17 (70.83%) MS Excel
2 15 (62.50%) MS Office
3 1 (4.17%) MS PowerPoint
Communications & Networking
1 1 (4.17%) LAN
1 1 (4.17%) WAN
1 1 (4.17%) TCP/IP
Database & Business Intelligence
1 1 (4.17%) SQL Server
General
1 4 (16.67%) Finance
Miscellaneous
1 14 (58.33%) Analytical Skills
2 8 (33.33%) Management Information System
3 1 (4.17%) Computer Science
Operating Systems
1 4 (16.67%) UNIX
2 3 (12.50%) Windows
3 2 (8.33%) Windows 7
4 1 (4.17%) Windows XP
Processes & Methodologies
1 14 (58.33%) ITIL
2 8 (33.33%) Service Management
2 8 (33.33%) ITSM
3 6 (25.00%) Business Continuity
4 1 (4.17%) CRM
Programming Languages
1 14 (58.33%) C
2 4 (16.67%) SQL
Qualifications
1 14 (58.33%) SC Cleared
1 14 (58.33%) Security Cleared
1 14 (58.33%) ITIL Foundation Certificate
2 5 (20.83%) Microsoft Certification
2 5 (20.83%) Degree
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 1 (4.17%) Active Directory
Systems Management
1 1 (4.17%) DameWare
Vendors
1 17 (70.83%) Microsoft
2 1 (4.17%) Citrix