The statistics below represent IT jobs advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 661 668 619
Rank change year-on-year
+7 -49
Permanent jobs requiring a 1st Line Support Analyst 190 284 365
As % of all permanent IT jobs located in England 0.23% 0.28% 0.34%
As % of the Job Titles category 0.23% 0.29% 0.35%
Number of salaries quoted 175 250 342
Median salary £22,000 £21,500 £20,500
Median salary % change year-on-year
+2.32% +4.87%
90% offered a salary of more than £18,500 £17,500 £17,000
10% offered a salary of more than £31,500 £26,140 £27,500
UK excluding London median salary £21,000 £20,000 £20,000
% change year-on-year
+5.00% -
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
80972 97370 103890
As % of all permanent IT jobs located in England 96.48% 96.63% 96.57%
Number of salaries quoted 67790 82038 86695
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,164 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Salary Trend in England

1st Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 4 December 2016.

1st Line Support Analyst Salary Histogram in England

1st Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +30 56 £21,000 - 6
London +63 52 £26,000 +6.12% 3
Yorkshire +44 33 £22,000 +20.87% 7
West Midlands -31 14 £20,500 -2.38% 1
South West +14 11 £19,000 - 1
East of England +11 11 £22,000 +10.00%
East Midlands +11 7 £21,000 +7.69% 1
North West -45 4 £19,000 -6.17% 2
North East - 2 £20,900 -
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 4 December 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Analyst in the job title.

1 295 (68.60%) Windows
2 249 (57.91%) Active Directory
3 210 (48.84%) Microsoft
4 164 (38.14%) ITIL
5 147 (34.19%) MS Office
6 136 (31.63%) Windows 7
7 134 (31.16%) MS Excel
8 76 (17.67%) Windows Server
9 71 (16.51%) MS Exchange
10 69 (16.05%) Windows XP
11 64 (14.88%) SLA
12 56 (13.02%) SQL
13 49 (11.40%) Finance
14 43 (10.00%) Windows 8
15 42 (9.77%) VMware
16 41 (9.53%) Degree
17 40 (9.30%) VMware Infrastructure
18 39 (9.07%) Citrix
19 36 (8.37%) Service Management
19 36 (8.37%) Windows Server 2008
20 35 (8.14%) Windows 10
21 34 (7.91%) VoIP
21 34 (7.91%) iManage
22 33 (7.67%) Cisco
23 32 (7.44%) Office 365
24 31 (7.21%) TCP/IP
25 28 (6.51%) Windows Server 2012
25 28 (6.51%) Incident Management
25 28 (6.51%) DNS
26 26 (6.05%) DHCP

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (16.51%) MS Exchange
2 10 (2.33%) Skype for Business
3 9 (2.09%) Exchange Server 2003
4 7 (1.63%) SharePoint
5 5 (1.16%) Exchange Server 2007
6 4 (0.93%) Exchange Server 2010
7 3 (0.70%) Exchange Server 2013
7 3 (0.70%) SharePoint 2010
8 2 (0.47%) IIS
9 1 (0.23%) Blackberry Enterprise Server
9 1 (0.23%) IBM Notes
9 1 (0.23%) JBoss
Applications
1 147 (34.19%) MS Office
2 134 (31.16%) MS Excel
3 2 (0.47%) MS PowerPoint
3 2 (0.47%) MS Project
3 2 (0.47%) MS Visio
4 1 (0.23%) Photoshop
Business Applications
1 4 (0.93%) SAP Oil and Gas
2 1 (0.23%) Dynamics CRM
2 1 (0.23%) SAP BPC
Cloud Services
1 32 (7.44%) Office 365
2 8 (1.86%) Dropbox
3 1 (0.23%) G Suite
3 1 (0.23%) Google Drive
3 1 (0.23%) Mimecast
3 1 (0.23%) SaaS
Communications & Networking
1 34 (7.91%) VoIP
2 31 (7.21%) TCP/IP
3 28 (6.51%) DNS
4 26 (6.05%) DHCP
5 24 (5.58%) SAN
6 17 (3.95%) LAN
7 14 (3.26%) VPN
8 11 (2.56%) WAN
9 9 (2.09%) Remote Desktop
10 8 (1.86%) Firewall
11 7 (1.63%) IP Telephony
11 7 (1.63%) Wireless
12 6 (1.40%) Internet
13 5 (1.16%) Extranet
14 4 (0.93%) Cisco IPT
14 4 (0.93%) WebEx
15 3 (0.70%) Skype
15 3 (0.70%) SMTP
16 2 (0.47%) HTTP
16 2 (0.47%) SSL
Database & Business Intelligence
1 21 (4.88%) SQL Server
2 8 (1.86%) SQL Server 2008
3 5 (1.16%) SQL Server 2000
3 5 (1.16%) SQL Server 2005
3 5 (1.16%) SQL Server 2012
4 2 (0.47%) MS Access
5 1 (0.23%) Crystal Reports
5 1 (0.23%) DB2
5 1 (0.23%) FileMaker
5 1 (0.23%) SAP BW
5 1 (0.23%) SQL Server 2014
General
1 49 (11.40%) Finance
2 15 (3.49%) Telecoms
3 11 (2.56%) Banking
4 9 (2.09%) Law
5 8 (1.86%) Back Office
5 8 (1.86%) Front Office
6 7 (1.63%) German Language
6 7 (1.63%) Retail
6 7 (1.63%) Spanish Language
7 6 (1.40%) Legal
7 6 (1.40%) Manufacturing
7 6 (1.40%) Marketing
8 5 (1.16%) Electronics
9 3 (0.70%) Automotive
9 3 (0.70%) French Language
10 2 (0.47%) Financial Institution
10 2 (0.47%) Games
10 2 (0.47%) Japanese Language
11 1 (0.23%) Wholesale Banking
Libraries, Frameworks & Software Standards
1 19 (4.42%) .NET
2 15 (3.49%) Web Services
2 15 (3.49%) XML
3 9 (2.09%) ASP.NET
3 9 (2.09%) EDI
3 9 (2.09%) SOAP
4 6 (1.40%) XSL
5 5 (1.16%) HTML
6 3 (0.70%) CSS
7 2 (0.47%) CSS3
7 2 (0.47%) LAMP
7 2 (0.47%) XMPP
8 1 (0.23%) COM
8 1 (0.23%) DHTML
8 1 (0.23%) FIX Protocol
Miscellaneous
1 20 (4.65%) Analytical Skills
2 14 (3.26%) Data Centre
3 13 (3.02%) Computer Science
4 11 (2.56%) Smartphone
4 11 (2.56%) Virtual Team
5 9 (2.09%) EPoS
6 8 (1.86%) Handset
7 4 (0.93%) Management Information System
8 3 (0.70%) Blackberry
8 3 (0.70%) Chip and PIN
8 3 (0.70%) Fat Client
8 3 (0.70%) Fixed Income
8 3 (0.70%) iPad
8 3 (0.70%) Mathematics
8 3 (0.70%) NHS
8 3 (0.70%) Replication
8 3 (0.70%) Thin Client
8 3 (0.70%) User Experience
8 3 (0.70%) Video Conferencing
9 2 (0.47%) e-Learning
Operating Systems
1 295 (68.60%) Windows
2 136 (31.63%) Windows 7
3 76 (17.67%) Windows Server
4 69 (16.05%) Windows XP
5 43 (10.00%) Windows 8
6 36 (8.37%) Windows Server 2008
7 35 (8.14%) Windows 10
8 28 (6.51%) Windows Server 2012
9 26 (6.05%) Linux
10 25 (5.81%) Windows Server 2003
11 23 (5.35%) Mac OS X
12 10 (2.33%) Unix
13 6 (1.40%) Red Hat Enterprise Linux
13 6 (1.40%) Windows Vista
14 5 (1.16%) Apple iOS
15 4 (0.93%) VMS
16 2 (0.47%) Android
17 1 (0.23%) Windows 2000 Server
17 1 (0.23%) Windows NT
Processes & Methodologies
1 164 (38.14%) ITIL
2 36 (8.37%) Service Management
3 28 (6.51%) Incident Management
4 20 (4.65%) ITSM
5 19 (4.42%) Time Management
6 13 (3.02%) Change Management
7 12 (2.79%) CRM
7 12 (2.79%) Problem Management
7 12 (2.79%) Service Delivery
7 12 (2.79%) Trend Analysis
8 11 (2.56%) ITIL V3
9 9 (2.09%) Information Security
10 8 (1.86%) Continuous Improvement
10 8 (1.86%) Root Cause Analysis
10 8 (1.86%) Stakeholder Management
11 7 (1.63%) Network Monitoring
11 7 (1.63%) Web Design
12 6 (1.40%) Kalman Filter
12 6 (1.40%) Mentoring
12 6 (1.40%) MVC
Programming Languages
1 56 (13.02%) SQL
2 9 (2.09%) C#
3 7 (1.63%) VB
4 6 (1.40%) C
5 5 (1.16%) JavaScript
6 4 (0.93%) Java
6 4 (0.93%) PowerShell
6 4 (0.93%) T-SQL
7 3 (0.70%) VBScript
8 1 (0.23%) Tcl
Qualifications
1 41 (9.53%) Degree
2 22 (5.12%) ITIL Certification
3 17 (3.95%) Microsoft Certification
4 15 (3.49%) CCNA
4 15 (3.49%) Cisco Certification
4 15 (3.49%) MCSE
5 14 (3.26%) SC Cleared
5 14 (3.26%) Security Cleared
6 9 (2.09%) HND
7 8 (1.86%) MCITP
7 8 (1.86%) MCP
8 6 (1.40%) MCSA
9 5 (1.16%) Network+ Certification
10 4 (0.93%) ITIL Foundation Certificate
10 4 (0.93%) MCTS
11 2 (0.47%) A+ Certification
11 2 (0.47%) CCA
11 2 (0.47%) Citrix Certification
12 1 (0.23%) CCNP
12 1 (0.23%) HNC
Quality Assurance & Compliance
1 64 (14.88%) SLA
2 1 (0.23%) QA
System Software
1 249 (57.91%) Active Directory
2 40 (9.30%) VMware Infrastructure
3 10 (2.33%) XenApp
4 8 (1.86%) Microsoft Virtual Server
5 6 (1.40%) Terminal Services
5 6 (1.40%) VMware Workstation
5 6 (1.40%) XenDesktop
6 4 (0.93%) Hyper-V
7 3 (0.70%) IMail Server
8 2 (0.47%) Terminal Server
8 2 (0.47%) Virtual Desktop
9 1 (0.23%) VMware ESXi
9 1 (0.23%) vSphere
Systems Management
1 11 (2.56%) SCCM
2 5 (1.16%) DameWare
2 5 (1.16%) Nagios
3 4 (0.93%) Backup Exec
4 3 (0.70%) Perfmon
5 2 (0.47%) OpenView
5 2 (0.47%) OVSD
5 2 (0.47%) ServiceCenter
5 2 (0.47%) Systems Management Server (SMS)
6 1 (0.23%) AirWatch
6 1 (0.23%) Cisco CUCM
6 1 (0.23%) Failover Clustering
Vendors
1 210 (48.84%) Microsoft
2 42 (9.77%) VMware
3 39 (9.07%) Citrix
4 34 (7.91%) iManage
5 33 (7.67%) Cisco
6 23 (5.35%) Apple
7 12 (2.79%) Bomgar
8 10 (2.33%) Avaya
8 10 (2.33%) HP
8 10 (2.33%) Remedy
9 8 (1.86%) SAP
10 7 (1.63%) Oracle
10 7 (1.63%) ServiceNow
11 5 (1.16%) Extreme Networks
11 5 (1.16%) SolarWinds
11 5 (1.16%) Sophos
12 4 (0.93%) Altiris
12 4 (0.93%) LANDesk
12 4 (0.93%) Splunk
13 3 (0.70%) RedPrairie
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: Up to £21k + benefits
Posted: 2 days ago
Horley, Surrey
Senitor Associates
Salary: £18000 - £20000 per annum + training
Posted: 2 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £22500 - £27500 per annum + Excellent Benefits
Posted: 3 days ago
Kettering, Northamptonshire
Ashdown IT
Salary: £18000 - £22000 per annum + Benefits
Posted: 4 days ago
London
Hurren and Hope
Salary: £22k - 27k per year
Posted: 2 days ago
Leeds, West Yorkshire
Blue Octopus Recruitment LLP
Salary: Competitive Salary
Posted: 4 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £23,000 per annum + bonus + excellent benefits
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £23,000 per annum + bonus + excellent benefits
Posted: 4 days ago
Hull, North Humberside
4it Recruitment Ltd
Salary: From £20,000 to £23,000 per annum + bonus + excellent benefits
Posted: 4 days ago
Doncaster, South Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £23,000 per annum + bonus + excellent benefits
Posted: 4 days ago
Blackburn, Lancashire
Searchability
Salary: £15000 - £16000 per annum
Posted: 3 days ago
Liskeard, Cornwall
ComputerWorld Personnel Ltd
Salary: £80 per day
Posted: 6 days ago
Manchester, Lancashire
Connected IT
Salary: £20000.00 per annum + Benefits
Posted: 3 days ago
Godalming, Surrey
Ashdown IT
Salary: £20000 per annum + FULL MS training
Posted: 6 days ago
Epsom, Surrey
Coal IT Services
Salary: From £20,000 to £24,000 per annum Plus Full Bens
Posted: 6 days ago
East Croydon
Networx
Salary: £28,028 - £30,300 + Benefits
Posted: 16 days ago
Barnsley
Recruitment Genius Ltd
Salary: £17000 - £19000 per annum
Posted: 19 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 17 days ago