The statistics below represent IT jobs advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 656 641 689
Rank change year-on-year
-15 +48
Permanent jobs requiring a 1st Line Support Analyst 227 297 267
As % of all permanent IT jobs located in England 0.25% 0.29% 0.25%
As % of the Job Titles category 0.26% 0.31% 0.26%
Number of salaries quoted 200 278 248
Median salary £23,000 £21,000 £21,250
Median salary % change year-on-year
+9.52% -1.17%
90% offered a salary of more than £19,000 £18,000 £16,500
10% offered a salary of more than £32,000 £26,000 £28,500
UK excluding London median salary £21,250 £20,250 £20,000
% change year-on-year
+4.93% +1.25%
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86621 97333 101655
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73029 81887 82956
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Salary Trend in England

1st Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 27 September 2016.

1st Line Support Analyst Salary Histogram in England

1st Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +37 73 £25,000 +4.16% 4
South East -1 67 £21,250 +1.79% 4
Yorkshire +20 22 £22,000 +22.22% 4
South West -7 17 £19,500 -4.87% 2
East of England +18 16 £22,000 +10.00% 1
North West 0 12 £22,000 +7.31% 1
East Midlands +4 10 £26,000 +33.33%
West Midlands -23 10 £20,000 +5.26%
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 September 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Analyst in the job title.

1 352 (68.48%) Windows
2 285 (55.45%) Active Directory
3 218 (42.41%) Microsoft
4 181 (35.21%) ITIL
5 172 (33.46%) Windows 7
6 169 (32.88%) MS Office
7 151 (29.38%) MS Excel
8 89 (17.32%) Windows XP
9 81 (15.76%) Windows Server
10 79 (15.37%) MS Exchange
11 67 (13.04%) SLA
12 58 (11.28%) Windows 8
12 58 (11.28%) SQL
13 57 (11.09%) Finance
14 50 (9.73%) Degree
15 49 (9.53%) Service Management
16 48 (9.34%) Windows Server 2008
17 47 (9.14%) iManage
18 45 (8.75%) TCP/IP
19 44 (8.56%) Cisco
19 44 (8.56%) VoIP
19 44 (8.56%) Citrix
20 40 (7.78%) ITIL Certification
20 40 (7.78%) VMware
21 36 (7.00%) Windows Server 2012
22 35 (6.81%) VMware Infrastructure
22 35 (6.81%) Windows 10
22 35 (6.81%) Incident Management
23 33 (6.42%) Windows Server 2003
23 33 (6.42%) DHCP

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (15.37%) MS Exchange
2 13 (2.53%) Exchange Server 2010
3 9 (1.75%) Exchange Server 2003
4 8 (1.56%) Blackberry Enterprise Server
4 8 (1.56%) SharePoint
5 6 (1.17%) Exchange Server 2013
5 6 (1.17%) Skype for Business
6 5 (0.97%) IIS
7 3 (0.58%) Exchange Server 2000
7 3 (0.58%) Exchange Server 2007
7 3 (0.58%) IBM Notes
Applications
1 169 (32.88%) MS Office
2 151 (29.38%) MS Excel
3 8 (1.56%) MS PowerPoint
4 2 (0.39%) MS Project
4 2 (0.39%) MS Visio
4 2 (0.39%) Spreadsheet
5 1 (0.19%) Photoshop
Business Applications
1 4 (0.78%) SAP Oil and Gas
2 1 (0.19%) Dynamics AX
2 1 (0.19%) Eagle PACE
2 1 (0.19%) Remedy ITSM
2 1 (0.19%) thinkFolio
Cloud Services
1 27 (5.25%) Office 365
2 7 (1.36%) Microsoft Azure
3 4 (0.78%) Dropbox
4 3 (0.58%) Google Apps
5 2 (0.39%) Google Drive
6 1 (0.19%) Mimecast
6 1 (0.19%) SaaS
Communications & Networking
1 45 (8.75%) TCP/IP
2 44 (8.56%) VoIP
3 33 (6.42%) DHCP
3 33 (6.42%) DNS
4 24 (4.67%) SAN
5 23 (4.47%) VPN
6 22 (4.28%) Firewall
7 19 (3.70%) LAN
8 11 (2.14%) WAN
8 11 (2.14%) Wireless
9 10 (1.95%) IP Telephony
10 8 (1.56%) Internet
10 8 (1.56%) PBX
10 8 (1.56%) Remote Desktop
11 6 (1.17%) ADSL
11 6 (1.17%) WebEx
12 5 (0.97%) Cisco IPT
12 5 (0.97%) Extranet
13 3 (0.58%) Intranet
13 3 (0.58%) Skype
Database & Business Intelligence
1 28 (5.45%) SQL Server
2 11 (2.14%) SQL Server 2008
3 8 (1.56%) SQL Server 2012
4 7 (1.36%) SQL Server 2000
4 7 (1.36%) SQL Server 2005
5 3 (0.58%) MS Access
6 1 (0.19%) Crystal Reports
6 1 (0.19%) FileMaker
6 1 (0.19%) Relational Database
6 1 (0.19%) SQL Server 2014
6 1 (0.19%) SQL Server Integration Services
6 1 (0.19%) SQL Server Reporting Services
General
1 57 (11.09%) Finance
2 13 (2.53%) Telecoms
3 12 (2.33%) Law
4 11 (2.14%) Back Office
5 10 (1.95%) Legal
6 8 (1.56%) Front Office
6 8 (1.56%) Manufacturing
6 8 (1.56%) Retail
7 7 (1.36%) German Language
7 7 (1.36%) Marketing
7 7 (1.36%) Spanish Language
8 5 (0.97%) Automotive
8 5 (0.97%) Banking
8 5 (0.97%) Electronics
9 3 (0.58%) French Language
10 2 (0.39%) Games
10 2 (0.39%) Japanese Language
Libraries, Frameworks & Software Standards
1 18 (3.50%) .NET
1 18 (3.50%) XML
2 16 (3.11%) Web Services
3 9 (1.75%) EDI
3 9 (1.75%) SOAP
4 8 (1.56%) ASP.NET
4 8 (1.56%) XSL
5 6 (1.17%) HTML
6 3 (0.58%) CSS
7 2 (0.39%) COM
7 2 (0.39%) CSS3
7 2 (0.39%) LAMP
8 1 (0.19%) FIX Protocol
8 1 (0.19%) XMPP
Miscellaneous
1 24 (4.67%) Analytical Skills
2 15 (2.92%) Blackberry
2 15 (2.92%) Computer Science
3 11 (2.14%) Data Centre
4 10 (1.95%) Smartphone
4 10 (1.95%) Virtual Team
5 9 (1.75%) iPhone
5 9 (1.75%) Management Information System
6 7 (1.36%) Data Protection Act
7 6 (1.17%) Handset
7 6 (1.17%) Mathematics
7 6 (1.17%) Replication
8 5 (0.97%) Driving Licence
8 5 (0.97%) Fat Client
8 5 (0.97%) iPad
8 5 (0.97%) Thin Client
9 4 (0.78%) User Experience
9 4 (0.78%) Video Conferencing
10 3 (0.58%) e-Learning
10 3 (0.58%) EPoS
Operating Systems
1 352 (68.48%) Windows
2 172 (33.46%) Windows 7
3 89 (17.32%) Windows XP
4 81 (15.76%) Windows Server
5 58 (11.28%) Windows 8
6 48 (9.34%) Windows Server 2008
7 36 (7.00%) Windows Server 2012
8 35 (6.81%) Windows 10
9 33 (6.42%) Windows Server 2003
10 27 (5.25%) Linux
11 21 (4.09%) Mac OS X
12 14 (2.72%) Unix
13 11 (2.14%) Windows Vista
14 10 (1.95%) Android
15 6 (1.17%) Apple iOS
15 6 (1.17%) Red Hat Enterprise Linux
15 6 (1.17%) Windows 2000 Server
16 4 (0.78%) VMS
16 4 (0.78%) Windows Mobile
17 3 (0.58%) Windows NT
Processes & Methodologies
1 181 (35.21%) ITIL
2 49 (9.53%) Service Management
3 35 (6.81%) Incident Management
4 23 (4.47%) Problem Management
5 16 (3.11%) ITSM
5 16 (3.11%) Network Monitoring
6 15 (2.92%) Service Delivery
7 13 (2.53%) Information Security
7 13 (2.53%) Kalman Filter
8 12 (2.33%) Continuous Improvement
8 12 (2.33%) Web Filtering
9 11 (2.14%) ITIL V3
10 10 (1.95%) CRM
10 10 (1.95%) Time Management
10 10 (1.95%) Trend Analysis
11 9 (1.75%) Change Management
11 9 (1.75%) Data Protection
11 9 (1.75%) Network Management
12 8 (1.56%) MVC
12 8 (1.56%) Stakeholder Management
Programming Languages
1 58 (11.28%) SQL
2 13 (2.53%) VB
3 11 (2.14%) C
4 10 (1.95%) C#
5 5 (0.97%) PowerShell
6 4 (0.78%) Java
7 1 (0.19%) JavaScript
7 1 (0.19%) Tcl
7 1 (0.19%) T-SQL
Qualifications
1 50 (9.73%) Degree
2 40 (7.78%) ITIL Certification
3 25 (4.86%) CCNA
3 25 (4.86%) Cisco Certification
3 25 (4.86%) Microsoft Certification
4 20 (3.89%) MCSE
5 19 (3.70%) SC Cleared
5 19 (3.70%) Security Cleared
6 18 (3.50%) MCP
7 12 (2.33%) Network+ Certification
8 11 (2.14%) MCITP
9 9 (1.75%) MCSA
10 7 (1.36%) HND
11 4 (0.78%) ITIL Foundation Certificate
12 3 (0.58%) MCTS
13 2 (0.39%) CCA
13 2 (0.39%) Citrix Certification
13 2 (0.39%) DBS Check
13 2 (0.39%) MCDST
14 1 (0.19%) A+ Certification
Quality Assurance & Compliance
1 67 (13.04%) SLA
System Software
1 285 (55.45%) Active Directory
2 35 (6.81%) VMware Infrastructure
3 18 (3.50%) XenApp
4 7 (1.36%) Hyper-V
4 7 (1.36%) XenDesktop
5 6 (1.17%) Terminal Services
6 5 (0.97%) VMware Workstation
7 2 (0.39%) Terminal Server
7 2 (0.39%) Virtual Machines
8 1 (0.19%) VMware ESXi
8 1 (0.19%) vSphere
Systems Management
1 5 (0.97%) DameWare
1 5 (0.97%) Perfmon
2 4 (0.78%) Nagios
3 1 (0.19%) AirWatch
3 1 (0.19%) Backup Exec
3 1 (0.19%) Cisco CUCM
3 1 (0.19%) Failover Clustering
Vendors
1 218 (42.41%) Microsoft
2 47 (9.14%) iManage
3 44 (8.56%) Cisco
3 44 (8.56%) Citrix
4 40 (7.78%) VMware
5 26 (5.06%) Apple
6 19 (3.70%) HP
7 12 (2.33%) Extreme Networks
7 12 (2.33%) SolarWinds
7 12 (2.33%) Sophos
8 10 (1.95%) Avaya
8 10 (1.95%) Oracle
8 10 (1.95%) ServiceNow
9 7 (1.36%) WatchGuard
10 6 (1.17%) Remedy
11 5 (0.97%) Altiris
11 5 (0.97%) Bomgar
11 5 (0.97%) Dell
12 4 (0.78%) Mitel
12 4 (0.78%) MobileIron
London
MI6
Posted: Yesterday
City, London
Send
Salary: From £24,000 to £30,000 per annum + Benefits
Posted: 20 hours ago
Central London / West End
Artemis Recruitment Ltd
Salary: Up to £25,000 per annum + Benefits
Posted: 4 days ago
Sheffield, South Yorkshire
Reed Technology
Salary: £22000 - £24000 per annum
Posted: 5 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £22,000 per annum + bonus + excellent benefits
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £22,000 per annum + bonus + excellent benefits
Posted: 3 days ago
Hull, North Humberside
4it Recruitment Ltd
Salary: Up to £22,000 per annum + bonus + excellent benefits
Posted: 3 days ago
London
Marcus Donald People
Salary: £22000 - £29000 per annum
Posted: 6 days ago
Banbury
Prospectus
Salary: £18000.00 - £20000.00 per annum
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Cloud Computing International
Salary: From £20,000 to £24,000 per annum
Posted: 6 days ago
Bristol, Avon
Sanderson
Salary: £20000 - £23000 per annum
Posted: 11 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 3 days ago
Bedfordshire
greywood
Salary: £17000 - £23000 per annum + Benefits
Posted: 13 days ago
Manchester
Cathcart Associates
Salary: £18000 - £20000 per annum
Posted: 18 days ago
Guildford
Bluetown Online LTD
Posted: 27 days ago