The statistics below represent IT jobs advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 646 655 697
Rank change year-on-year
+9 +42
Permanent jobs requiring a 1st Line Support Analyst 267 283 277
As % of all permanent IT jobs located in England 0.29% 0.28% 0.25%
As % of the Job Titles category 0.30% 0.29% 0.26%
Number of salaries quoted 245 243 253
Median salary £22,500 £21,500 £21,500
Median salary % change year-on-year
+4.65% -
90% offered a salary of more than £17,900 £18,000 £17,225
10% offered a salary of more than £30,000 £26,500 £27,500
UK excluding London median salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88576 96429 106135
As % of all permanent IT jobs located in England 96.32% 96.53% 96.54%
Number of salaries quoted 75322 79912 87719
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Salary Trend in England

1st Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 26 May 2016.

1st Line Support Analyst Salary Histogram in England

1st Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +36 108 £24,000 - 7
South East -18 76 £22,500 +3.44% 5
East of England +31 20 £20,000 -2.43% 1
South West +15 18 £20,500 +3.14% 1
Yorkshire +13 17 £19,000 -5.00% 1
West Midlands -5 17 £20,900 +10.00% 1
North West +5 7 £18,375 -8.12% 2
East Midlands 0 4 £20,500 +9.33%
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 May 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Analyst in the job title.

1 346 (65.04%) Windows
2 273 (51.32%) Microsoft
3 262 (49.25%) Active Directory
4 186 (34.96%) MS Office
5 185 (34.77%) Windows 7
6 138 (25.94%) MS Excel
7 135 (25.38%) ITIL
8 102 (19.17%) Windows XP
9 97 (18.23%) Windows Server
10 84 (15.79%) MS Exchange
11 82 (15.41%) SLA
12 79 (14.85%) Windows 8
13 69 (12.97%) Citrix
14 67 (12.59%) Finance
14 67 (12.59%) Office 365
15 62 (11.65%) VMware
16 48 (9.02%) Microsoft Certification
17 47 (8.83%) Windows Server 2012
18 45 (8.46%) Degree
18 45 (8.46%) Blackberry
18 45 (8.46%) Firewall
18 45 (8.46%) TCP/IP
19 43 (8.08%) Windows Server 2008
19 43 (8.08%) Service Management
19 43 (8.08%) Cisco
20 40 (7.52%) Exchange Server 2010
21 39 (7.33%) Android
22 38 (7.14%) VMware Infrastructure
22 38 (7.14%) DNS
23 36 (6.77%) Windows Server 2003

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 84 (15.79%) MS Exchange
2 40 (7.52%) Exchange Server 2010
3 29 (5.45%) Exchange Server 2007
4 21 (3.95%) Exchange Server 2003
5 19 (3.57%) Skype for Business
6 18 (3.38%) Exchange Server 2013
7 16 (3.01%) SharePoint
8 15 (2.82%) Blackberry Enterprise Server
9 8 (1.50%) IIS
10 7 (1.32%) Exchange Server 2000
11 2 (0.38%) IBM Notes
Applications
1 186 (34.96%) MS Office
2 138 (25.94%) MS Excel
3 20 (3.76%) MS PowerPoint
4 5 (0.94%) MS Visio
5 4 (0.75%) Adobe Creative Suite
6 2 (0.38%) Spreadsheet
7 1 (0.19%) MS Project
Business Applications
1 4 (0.75%) Dynamics CRM
1 4 (0.75%) thinkFolio
2 1 (0.19%) Dynamics AX
2 1 (0.19%) Eagle PACE
2 1 (0.19%) Remedy ITSM
Cloud Services
1 67 (12.59%) Office 365
2 14 (2.63%) Microsoft Azure
3 4 (0.75%) Cloud Computing
4 3 (0.56%) Dropbox
4 3 (0.56%) Mimecast
5 2 (0.38%) Google Apps
Communications & Networking
1 45 (8.46%) Firewall
1 45 (8.46%) TCP/IP
2 38 (7.14%) DNS
3 34 (6.39%) VPN
4 32 (6.02%) VoIP
5 25 (4.70%) DHCP
6 16 (3.01%) PBX
7 13 (2.44%) Extranet
7 13 (2.44%) Internet
7 13 (2.44%) IP Telephony
8 12 (2.26%) LAN
9 11 (2.07%) SSL
10 9 (1.69%) ADSL
11 7 (1.32%) SAN
12 6 (1.13%) WAN
13 5 (0.94%) Unified Communications
13 5 (0.94%) Wireless
14 3 (0.56%) Intranet
14 3 (0.56%) PSTN
14 3 (0.56%) SMTP
Database & Business Intelligence
1 16 (3.01%) SQL Server
2 5 (0.94%) MS Access
2 5 (0.94%) SQL Server 2008
2 5 (0.94%) SQL Server 2012
3 2 (0.38%) MySQL
4 1 (0.19%) BusinessObjects
4 1 (0.19%) Relational Database
4 1 (0.19%) SQL Server 2000
4 1 (0.19%) SQL Server 2005
4 1 (0.19%) SQL Server Integration Services
4 1 (0.19%) SQL Server Reporting Services
Development Applications
1 2 (0.38%) SQL Server Management Studio (SSMS)
General
1 67 (12.59%) Finance
2 26 (4.89%) Law
3 17 (3.20%) Legal
4 14 (2.63%) Retail
5 12 (2.26%) Telecoms
6 8 (1.50%) German Language
7 6 (1.13%) Front Office
8 5 (0.94%) Back Office
9 3 (0.56%) Advertising
9 3 (0.56%) Banking
9 3 (0.56%) Manufacturing
10 2 (0.38%) French Language
10 2 (0.38%) Marketing
10 2 (0.38%) Pharmaceutical
11 1 (0.19%) Automotive
11 1 (0.19%) Electronics
11 1 (0.19%) Investment Banking
11 1 (0.19%) Japanese Language
Libraries, Frameworks & Software Standards
1 4 (0.75%) XML
2 3 (0.56%) .NET
3 2 (0.38%) ASP.NET
3 2 (0.38%) HTML
3 2 (0.38%) XMPP
3 2 (0.38%) XSL
4 1 (0.19%) Silverlight
4 1 (0.19%) Web Services
Miscellaneous
1 45 (8.46%) Blackberry
2 19 (3.57%) Analytical Skills
3 18 (3.38%) Computer Science
4 17 (3.20%) Management Information System
5 15 (2.82%) iPhone
5 15 (2.82%) Smartphone
6 14 (2.63%) Data Protection Act
7 11 (2.07%) EPoS
8 8 (1.50%) RSA SecurID
9 6 (1.13%) iPad
9 6 (1.13%) Video Conferencing
10 5 (0.94%) Driving Licence
10 5 (0.94%) Fat Client
10 5 (0.94%) Thin Client
11 4 (0.75%) Mathematics
12 2 (0.38%) Replication
12 2 (0.38%) Statistics
13 1 (0.19%) e-Learning
13 1 (0.19%) Handset
13 1 (0.19%) Wiki
Operating Systems
1 346 (65.04%) Windows
2 185 (34.77%) Windows 7
3 102 (19.17%) Windows XP
4 97 (18.23%) Windows Server
5 79 (14.85%) Windows 8
6 47 (8.83%) Windows Server 2012
7 43 (8.08%) Windows Server 2008
8 39 (7.33%) Android
9 36 (6.77%) Windows Server 2003
10 27 (5.08%) Apple iOS
11 22 (4.14%) Windows 10
12 18 (3.38%) Windows Vista
13 10 (1.88%) Linux
14 9 (1.69%) Windows 2000 Server
15 8 (1.50%) Mac OS X
16 7 (1.32%) Unix
17 4 (0.75%) Windows Mobile
18 2 (0.38%) Windows NT
19 1 (0.19%) Windows Phone
Processes & Methodologies
1 135 (25.38%) ITIL
2 43 (8.08%) Service Management
3 32 (6.02%) Incident Management
4 28 (5.26%) Problem Management
5 23 (4.32%) Data Protection
6 20 (3.76%) Coaching
7 14 (2.63%) Capacity Planning
8 13 (2.44%) ITSM
8 13 (2.44%) Time Management
9 11 (2.07%) ITIL V3
9 11 (2.07%) Service Delivery
10 10 (1.88%) Network Monitoring
10 10 (1.88%) Validation
11 9 (1.69%) Asset Management
11 9 (1.69%) Business Continuity
11 9 (1.69%) Knowledge Management
12 8 (1.50%) Change Management
12 8 (1.50%) Disaster Recovery
12 8 (1.50%) Logistics
12 8 (1.50%) Mobile Device Management
Programming Languages
1 34 (6.39%) SQL
2 11 (2.07%) C
3 8 (1.50%) VB
4 7 (1.32%) C#
5 5 (0.94%) Java
6 1 (0.19%) JavaScript
6 1 (0.19%) PowerShell
6 1 (0.19%) VBA
Qualifications
1 48 (9.02%) Microsoft Certification
2 45 (8.46%) Degree
3 29 (5.45%) Cisco Certification
3 29 (5.45%) ITIL Certification
3 29 (5.45%) MCP
4 25 (4.70%) CCNA
5 21 (3.95%) MCSE
5 21 (3.95%) Security Cleared
6 19 (3.57%) SC Cleared
7 15 (2.82%) MCDST
8 11 (2.07%) MCSA
9 10 (1.88%) MCITP
9 10 (1.88%) Network+ Certification
10 9 (1.69%) A+ Certification
11 6 (1.13%) HND
12 4 (0.75%) ITIL Foundation Certificate
13 2 (0.38%) DBS Check
13 2 (0.38%) HNC
14 1 (0.19%) MCTS
14 1 (0.19%) MOS
Quality Assurance & Compliance
1 82 (15.41%) SLA
2 4 (0.75%) ISO/IEC 27001
System Software
1 262 (49.25%) Active Directory
2 38 (7.14%) VMware Infrastructure
3 21 (3.95%) Hyper-V
4 15 (2.82%) XenApp
5 7 (1.32%) Terminal Server
6 5 (0.94%) XenDesktop
7 1 (0.19%) Terminal Services
7 1 (0.19%) VMware Server
Systems Management
1 11 (2.07%) Backup Exec
2 6 (1.13%) SCCM
3 5 (0.94%) Nagios
4 2 (0.38%) Cisco CUCM
5 1 (0.19%) DameWare
5 1 (0.19%) Microsoft Data Protection Manager
5 1 (0.19%) Perfmon
5 1 (0.19%) SCOM
5 1 (0.19%) ServiceCenter
Vendors
1 273 (51.32%) Microsoft
2 69 (12.97%) Citrix
3 62 (11.65%) VMware
4 43 (8.08%) Cisco
5 35 (6.58%) iManage
6 25 (4.70%) HP
7 20 (3.76%) Avaya
8 19 (3.57%) WatchGuard
9 17 (3.20%) Apple
10 16 (3.01%) ServiceNow
11 14 (2.63%) Remedy
12 13 (2.44%) Dell
13 11 (2.07%) SonicWALL
13 11 (2.07%) Symantec
14 10 (1.88%) Sophos
15 9 (1.69%) Adobe
15 9 (1.69%) Bloomberg
15 9 (1.69%) Juniper
16 7 (1.32%) Veeam
17 6 (1.13%) Oracle
Central London / West End
H&R Talent
Salary: From £24,000 to £27,000 per annum
Posted: Yesterday
East London
Complete Tech Limited
Salary: Up to £20,500 per annum
Posted: 10 hours ago
Central London / West End
Latcom Ltd
Salary: From £25,000 to £29,000 per annum
Posted: Yesterday
Brentford, Middlesex
Vadis People
Salary: £20,000-25,000 pa depending on experience
Posted: Yesterday
Essex
Hays Finance Technology
Salary: £18000.00 - £20000.00 per annum
Posted: 3 days ago
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 2 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: Yesterday
Horsham, West Sussex
Lorien Resourcing
Salary: £18000 - £22000 per annum + Shift Allowance
Posted: 6 days ago
Surrey
Coal IT Services
Salary: £Market Rate
Posted: 2 days ago
Hull, North Humberside
Searchability
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £21000 per annum + Benefits + Bonus
Posted: 6 days ago
Warrington, Cheshire
Ashdown IT
Salary: £18000 - £22000 per annum + Benefits
Posted: 6 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: From £24,000 to £24,000 per annum Plus benefits
Posted: 6 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 20 days ago