The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 757 733 776
Rank change year-on-year
-24 +43
Permanent jobs requiring a 1st Line Support Analyst 145 123 121
As % of all permanent IT jobs located in England 0.13% 0.12% 0.10%
As % of the Job Titles category 0.14% 0.12% 0.11%
Number of salaries quoted 126 115 114
Average salary £21,000 £21,000 £20,500
Average salary % change year-on-year
- +2.43%
90% offered a salary of more than £17,000 £16,500 £17,000
10% offered a salary of more than £27,500 £29,000 £25,500
UK excluding London average salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
106804 98560 112219
As % of all permanent IT jobs located in England 94.50% 94.70% 94.81%
Number of salaries quoted 87442 82989 96889
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £27,000 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
1st Line Support Analyst
UK

1st Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Salary Trend in England

1st Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 18 April 2014.

1st Line Support Analyst Salary Histogram in England

1st Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South East -13 48 £22,500 - 8
London -42 30 £23,000 -9.80% 1
East of England +3 20 £19,500 -1.26% 1
West Midlands +16 16 £18,500 -2.63% 1
North West -1 12 £20,500 +2.50% 1
South West -12 9 £22,250 +34.84%
East Midlands - 5 £18,000 - 1
Yorkshire -50 4 £15,125 -11.02% 4
North East -8 1 £23,500 +34.28%
1st Line Support Analyst
UK

1st Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 153 (60.47%) Windows
2 116 (45.85%) Microsoft
3 90 (35.57%) Active Directory
4 85 (33.60%) MS Office
5 78 (30.83%) MS Excel
6 76 (30.04%) ITIL
7 67 (26.48%) Windows 7
8 59 (23.32%) Windows XP
9 46 (18.18%) Citrix
10 40 (15.81%) SLA
11 34 (13.44%) SQL
12 28 (11.07%) Cisco
13 25 (9.88%) MCP
14 23 (9.09%) VMware
15 21 (8.30%) Windows Server 2008
16 20 (7.91%) VMware Infrastructure
16 20 (7.91%) Windows Server 2003
17 19 (7.51%) Microsoft Certification
17 19 (7.51%) LAN
18 18 (7.11%) Blackberry
18 18 (7.11%) Incident Management
19 17 (6.72%) MS Exchange
19 17 (6.72%) TCP/IP
20 16 (6.32%) WAN
20 16 (6.32%) Finance
20 16 (6.32%) Legal
20 16 (6.32%) Degree
21 15 (5.93%) ITIL Certification
22 13 (5.14%) Hyper-V
22 13 (5.14%) Windows 8

1st Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (6.72%) MS Exchange
2 9 (3.56%) WorkSite
2 9 (3.56%) IIS
3 6 (2.37%) Exchange Server 2007
4 5 (1.98%) Blackberry Enterprise Server
4 5 (1.98%) IBM Notes
5 2 (0.79%) Exchange Server 2003
5 2 (0.79%) Exchange Server 2010
6 1 (0.40%) Lync
6 1 (0.40%) Confluence
6 1 (0.40%) SharePoint
Applications
1 85 (33.60%) MS Office
2 78 (30.83%) MS Excel
3 6 (2.37%) MS PowerPoint
Business Applications
1 1 (0.40%) RMDS
Cloud Services
1 2 (0.79%) Office 365
2 1 (0.40%) Google Apps
2 1 (0.40%) Microsoft Azure
Communications & Networking
1 19 (7.51%) LAN
2 17 (6.72%) TCP/IP
3 16 (6.32%) WAN
4 9 (3.56%) Firewall
4 9 (3.56%) VPN
5 8 (3.16%) DNS
5 8 (3.16%) Cisco PIX
5 8 (3.16%) Network Security
5 8 (3.16%) Cisco ASA
6 6 (2.37%) Internet
7 5 (1.98%) Cisco IPT
7 5 (1.98%) IP Telephony
7 5 (1.98%) SAN
7 5 (1.98%) DHCP
8 4 (1.58%) ADSL
8 4 (1.58%) Wireless
9 3 (1.19%) VLAN
9 3 (1.19%) VoIP
10 2 (0.79%) Structured Cabling
11 1 (0.40%) Cisco IOS
Database & Business Intelligence
1 6 (2.37%) SQL Server
2 4 (1.58%) Relational Database
3 2 (0.79%) Oracle Reports
4 1 (0.40%) RDBMS
Development Applications
1 1 (0.40%) Subversion
General
1 16 (6.32%) Finance
1 16 (6.32%) Legal
2 11 (4.35%) Law
3 10 (3.95%) Front Office
3 10 (3.95%) Telecoms
3 10 (3.95%) Retail
4 9 (3.56%) Banking
5 3 (1.19%) Electronics
5 3 (1.19%) Military
6 2 (0.79%) Aerospace
6 2 (0.79%) Marketing
7 1 (0.40%) Billing
7 1 (0.40%) Investment Banking
7 1 (0.40%) Japanese Language
7 1 (0.40%) Wholesale Banking
7 1 (0.40%) Automotive
7 1 (0.40%) Advertising
Libraries, Frameworks & Software Standards
1 5 (1.98%) XML
2 4 (1.58%) CSS
2 4 (1.58%) HTML
3 3 (1.19%) Middleware
4 2 (0.79%) jQuery
5 1 (0.40%) .NET
5 1 (0.40%) ASP.NET
5 1 (0.40%) COM
5 1 (0.40%) WAP
Miscellaneous
1 18 (7.11%) Blackberry
2 7 (2.77%) Derivative
3 6 (2.37%) EPoS
3 6 (2.37%) Computer Science
4 5 (1.98%) Mathematics
4 5 (1.98%) Management Information System
4 5 (1.98%) Foreign Exchange (FX)
5 4 (1.58%) Chip and PIN
6 3 (1.19%) iSeries
7 2 (0.79%) Equities
7 2 (0.79%) Equity Derivative
7 2 (0.79%) iPhone
7 2 (0.79%) iPad
8 1 (0.40%) Kindle
8 1 (0.40%) Video Conferencing
8 1 (0.40%) PDA
8 1 (0.40%) Replication
8 1 (0.40%) NHS
8 1 (0.40%) Client/Server
Operating Systems
1 153 (60.47%) Windows
2 67 (26.48%) Windows 7
3 59 (23.32%) Windows XP
4 21 (8.30%) Windows Server 2008
5 20 (7.91%) Windows Server 2003
6 13 (5.14%) Windows 8
7 12 (4.74%) Linux
8 8 (3.16%) UNIX
9 6 (2.37%) Solaris
9 6 (2.37%) Windows Server 2012
10 5 (1.98%) Windows Vista
11 3 (1.19%) Mac OS X
12 2 (0.79%) Apple iOS
13 1 (0.40%) Windows Mobile
Processes & Methodologies
1 76 (30.04%) ITIL
2 18 (7.11%) Incident Management
3 9 (3.56%) Service Delivery
4 6 (2.37%) Service Management
4 6 (2.37%) Time Management
4 6 (2.37%) Problem Management
5 3 (1.19%) Risk Management
5 3 (1.19%) E-Commerce
6 2 (0.79%) ERP
6 2 (0.79%) Project Management
6 2 (0.79%) Web Design
6 2 (0.79%) Change Management
6 2 (0.79%) ITSM
6 2 (0.79%) Communications Security
6 2 (0.79%) Information Management
6 2 (0.79%) Asset Management
6 2 (0.79%) Data Entry
7 1 (0.40%) Network Monitoring
7 1 (0.40%) Analytics
7 1 (0.40%) Software Distribution
Programming Languages
1 34 (13.44%) SQL
2 6 (2.37%) C
3 5 (1.98%) PowerShell
3 5 (1.98%) C#
4 3 (1.19%) JavaScript
5 2 (0.79%) Java
5 2 (0.79%) T-SQL
6 1 (0.40%) VB6
6 1 (0.40%) Shell Script
6 1 (0.40%) VB
6 1 (0.40%) VB.NET
6 1 (0.40%) VBA
6 1 (0.40%) C++
6 1 (0.40%) Perl
6 1 (0.40%) PHP
6 1 (0.40%) Python
Qualifications
1 25 (9.88%) MCP
2 19 (7.51%) Microsoft Certification
3 16 (6.32%) Degree
4 15 (5.93%) ITIL Certification
5 11 (4.35%) A+ Certification
6 9 (3.56%) Cisco Certification
6 9 (3.56%) CCNA
7 8 (3.16%) MCSE
7 8 (3.16%) CCSA
7 8 (3.16%) JNCIA
8 5 (1.98%) SC Cleared
8 5 (1.98%) Security Cleared
8 5 (1.98%) Network+ Certification
9 4 (1.58%) HND
9 4 (1.58%) MCITP
10 3 (1.19%) MCDST
10 3 (1.19%) HNC
11 2 (0.79%) MCSA
12 1 (0.40%) MOS
12 1 (0.40%) ECDL
Quality Assurance & Compliance
1 40 (15.81%) SLA
2 2 (0.79%) ISO 9001
2 2 (0.79%) QA
3 1 (0.40%) ISO/IEC 27001
System Software
1 90 (35.57%) Active Directory
2 20 (7.91%) VMware Infrastructure
3 13 (5.14%) Hyper-V
4 5 (1.98%) XenApp
4 5 (1.98%) XenDesktop
5 2 (0.79%) Terminal Services
5 2 (0.79%) Citrix Presentation Server
Systems Management
1 4 (1.58%) DameWare
2 1 (0.40%) Cisco CUCM
2 1 (0.40%) FortiGate
2 1 (0.40%) OVSD
2 1 (0.40%) OpenView
Vendors
1 116 (45.85%) Microsoft
2 46 (18.18%) Citrix
3 28 (11.07%) Cisco
4 23 (9.09%) VMware
5 10 (3.95%) Juniper
6 8 (3.16%) Sun
6 8 (3.16%) Websense
6 8 (3.16%) CheckPoint
6 8 (3.16%) Blue Coat
6 8 (3.16%) F5
7 7 (2.77%) McAfee
7 7 (2.77%) Interwoven
8 6 (2.37%) HP
9 5 (1.98%) Lotus
9 5 (1.98%) Red Hat
9 5 (1.98%) Adobe
10 4 (1.58%) Apple
10 4 (1.58%) Symantec
11 3 (1.19%) BT
12 2 (0.79%) Progress
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25200 per annum + benefits
Posted: 2 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: 2 days ago
Colchester, Essex
Care UK
Salary: Competitive
Posted: 2 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: 3 days ago
Slough, Berkshire
Capita Resourcing - IT Resourcing
Salary: £23000 - £25000 per annum
Posted: 5 days ago
Warwick, Warwickshire
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum
Posted: 5 days ago
Slough
Austin Fraser Limited
Salary: £20000.00 - £25000.00 per annum
Posted: 9 days ago
Leeds
Quantica Technology - London
Salary: £14000 - £16000 per annum
Posted: 12 days ago
City of London
Greywood Associates Limited
Salary: £20000 - £24000 per annum + bens
Posted: 18 days ago
Spalding
Quantica Technology - London
Salary: £18000 - £21000 per annum
Posted: 23 days ago
Halifax
Quantica Technology - London
Salary: £18000 - £21000 per annum
Posted: 26 days ago