The statistics below represent IT jobs advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 618 699 679
Rank change year-on-year
+81 -20
Permanent jobs requiring a 1st Line Support Analyst 286 247 289
As % of all permanent IT jobs located in England 0.31% 0.24% 0.27%
As % of the Job Titles category 0.32% 0.25% 0.28%
Number of salaries quoted 255 221 270
Median salary £22,500 £21,000 £22,000
Median salary % change year-on-year
+7.14% -4.54%
90% offered a salary of more than £18,000 £17,525 £17,500
10% offered a salary of more than £30,000 £26,500 £28,500
UK excluding London median salary £20,000 £20,500 £21,000
% change year-on-year
-2.43% -2.38%
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88497 99146 103949
As % of all permanent IT jobs located in England 96.41% 96.34% 96.47%
Number of salaries quoted 75343 82658 85497
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Salary Trend in England

1st Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 24 July 2016.

1st Line Support Analyst Salary Histogram in England

1st Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +93 118 £23,000 -5.64% 6
South East +15 69 £20,000 -6.97% 11
East of England +32 26 £20,000 -4.76% 1
Yorkshire +46 21 £18,000 -2.70% 1
East Midlands -3 14 £21,500 +13.15% 1
West Midlands -5 14 £20,000 +5.26% 2
South West +24 13 £23,000 +12.19% 1
North West +22 11 £21,000 +3.70% 3
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 July 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 1st Line Support Analyst in the job title.

1 374 (67.88%) Windows
2 288 (52.27%) Active Directory
3 245 (44.46%) Microsoft
4 194 (35.21%) Windows 7
5 192 (34.85%) MS Office
6 171 (31.03%) ITIL
7 148 (26.86%) MS Excel
8 97 (17.60%) Windows XP
9 91 (16.52%) MS Exchange
10 83 (15.06%) Windows Server
11 74 (13.43%) Windows 8
12 69 (12.52%) SLA
13 68 (12.34%) Citrix
14 60 (10.89%) Finance
14 60 (10.89%) VMware
15 54 (9.80%) Cisco
16 50 (9.07%) Degree
16 50 (9.07%) Windows Server 2012
17 46 (8.35%) Office 365
17 46 (8.35%) Windows Server 2008
17 46 (8.35%) SQL
18 44 (7.99%) Service Management
18 44 (7.99%) iManage
19 42 (7.62%) ITIL Certification
20 41 (7.44%) TCP/IP
21 39 (7.08%) VoIP
21 39 (7.08%) Windows 10
22 38 (6.90%) Microsoft Certification
23 37 (6.72%) Firewall
24 36 (6.53%) VMware Infrastructure

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (16.52%) MS Exchange
2 32 (5.81%) Exchange Server 2010
3 19 (3.45%) Exchange Server 2007
4 17 (3.09%) SharePoint
5 15 (2.72%) Skype for Business
6 14 (2.54%) Exchange Server 2013
7 13 (2.36%) Blackberry Enterprise Server
8 10 (1.81%) Exchange Server 2003
9 7 (1.27%) Exchange Server 2000
9 7 (1.27%) IIS
10 3 (0.54%) IBM Notes
Applications
1 192 (34.85%) MS Office
2 148 (26.86%) MS Excel
3 16 (2.90%) MS PowerPoint
4 3 (0.54%) Adobe Creative Suite
5 2 (0.36%) Spreadsheet
6 1 (0.18%) MS Project
6 1 (0.18%) MS Visio
6 1 (0.18%) Photoshop
Business Applications
1 4 (0.73%) thinkFolio
2 2 (0.36%) Dynamics CRM
2 2 (0.36%) SAP Oil and Gas
3 1 (0.18%) Dynamics AX
3 1 (0.18%) Eagle PACE
3 1 (0.18%) Remedy ITSM
Cloud Services
1 46 (8.35%) Office 365
2 14 (2.54%) Microsoft Azure
3 3 (0.54%) Google Apps
3 3 (0.54%) Mimecast
4 2 (0.36%) Dropbox
4 2 (0.36%) Google Drive
5 1 (0.18%) Cloud Computing
5 1 (0.18%) SaaS
Communications & Networking
1 41 (7.44%) TCP/IP
2 39 (7.08%) VoIP
3 37 (6.72%) Firewall
4 31 (5.63%) VPN
5 30 (5.44%) DNS
6 25 (4.54%) DHCP
7 19 (3.45%) LAN
8 16 (2.90%) PBX
8 16 (2.90%) SAN
9 14 (2.54%) IP Telephony
10 13 (2.36%) Internet
11 11 (2.00%) ADSL
11 11 (2.00%) Extranet
11 11 (2.00%) Wireless
12 10 (1.81%) WAN
13 5 (0.91%) Unified Communications
13 5 (0.91%) WebEx
14 4 (0.73%) Cisco IPT
14 4 (0.73%) Intranet
15 3 (0.54%) PSTN
Database & Business Intelligence
1 27 (4.90%) SQL Server
2 10 (1.81%) SQL Server 2008
3 9 (1.63%) SQL Server 2012
4 5 (0.91%) MS Access
4 5 (0.91%) SQL Server 2000
4 5 (0.91%) SQL Server 2005
5 1 (0.18%) BusinessObjects
5 1 (0.18%) Relational Database
5 1 (0.18%) SQL Server 2014
5 1 (0.18%) SQL Server Integration Services
5 1 (0.18%) SQL Server Reporting Services
General
1 60 (10.89%) Finance
2 20 (3.63%) Law
3 19 (3.45%) Legal
4 14 (2.54%) Telecoms
5 9 (1.63%) Front Office
5 9 (1.63%) German Language
6 8 (1.45%) Retail
7 7 (1.27%) Back Office
8 6 (1.09%) Manufacturing
9 5 (0.91%) Banking
10 4 (0.73%) Automotive
10 4 (0.73%) Marketing
11 3 (0.54%) Electronics
11 3 (0.54%) Japanese Language
12 2 (0.36%) French Language
12 2 (0.36%) Pharmaceutical
13 1 (0.18%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (2.00%) .NET
1 11 (2.00%) XML
2 9 (1.63%) Web Services
3 6 (1.09%) HTML
4 5 (0.91%) ASP.NET
4 5 (0.91%) EDI
4 5 (0.91%) SOAP
4 5 (0.91%) XSL
5 3 (0.54%) XMPP
6 2 (0.36%) CSS
6 2 (0.36%) CSS3
7 1 (0.18%) COM
7 1 (0.18%) Silverlight
Miscellaneous
1 33 (5.99%) Blackberry
2 27 (4.90%) Analytical Skills
3 16 (2.90%) iPhone
3 16 (2.90%) Smartphone
4 14 (2.54%) Data Protection Act
4 14 (2.54%) Management Information System
5 11 (2.00%) Computer Science
6 8 (1.45%) RSA SecurID
7 7 (1.27%) Video Conferencing
8 6 (1.09%) Data Centre
8 6 (1.09%) Mathematics
8 6 (1.09%) Replication
9 5 (0.91%) Driving Licence
9 5 (0.91%) Fat Client
9 5 (0.91%) Thin Client
10 4 (0.73%) iPad
10 4 (0.73%) User Experience
11 3 (0.54%) e-Learning
11 3 (0.54%) Video Editing
11 3 (0.54%) Virtual Team
Operating Systems
1 374 (67.88%) Windows
2 194 (35.21%) Windows 7
3 97 (17.60%) Windows XP
4 83 (15.06%) Windows Server
5 74 (13.43%) Windows 8
6 50 (9.07%) Windows Server 2012
7 46 (8.35%) Windows Server 2008
8 39 (7.08%) Windows 10
9 35 (6.35%) Windows Server 2003
10 25 (4.54%) Android
11 14 (2.54%) Linux
11 14 (2.54%) Windows Vista
12 12 (2.18%) Apple iOS
13 11 (2.00%) Mac OS X
14 10 (1.81%) Unix
14 10 (1.81%) Windows 2000 Server
15 4 (0.73%) Windows Mobile
16 3 (0.54%) Windows NT
17 2 (0.36%) VMS
18 1 (0.18%) CentOS
Processes & Methodologies
1 171 (31.03%) ITIL
2 44 (7.99%) Service Management
3 33 (5.99%) Incident Management
4 28 (5.08%) Problem Management
5 18 (3.27%) Data Protection
6 17 (3.09%) Network Monitoring
6 17 (3.09%) Service Delivery
7 16 (2.90%) Coaching
8 15 (2.72%) ITIL V3
9 14 (2.54%) Capacity Planning
9 14 (2.54%) Continuous Improvement
9 14 (2.54%) Kalman Filter
10 13 (2.36%) Web Filtering
11 12 (2.18%) Time Management
12 10 (1.81%) Change Management
12 10 (1.81%) Network Management
13 9 (1.63%) Asset Management
13 9 (1.63%) Mobile Device Management
14 8 (1.45%) Information Security
14 8 (1.45%) Trend Analysis
Programming Languages
1 46 (8.35%) SQL
2 12 (2.18%) VB
3 11 (2.00%) C
4 9 (1.63%) C#
5 4 (0.73%) Java
5 4 (0.73%) PowerShell
6 1 (0.18%) JavaScript
Qualifications
1 50 (9.07%) Degree
2 42 (7.62%) ITIL Certification
3 38 (6.90%) Microsoft Certification
4 35 (6.35%) Cisco Certification
5 33 (5.99%) MCP
6 32 (5.81%) CCNA
7 22 (3.99%) SC Cleared
7 22 (3.99%) Security Cleared
8 21 (3.81%) MCSE
9 17 (3.09%) Network+ Certification
10 13 (2.36%) MCSA
11 12 (2.18%) MCITP
12 9 (1.63%) MCDST
13 8 (1.45%) A+ Certification
14 4 (0.73%) ITIL Foundation Certificate
15 2 (0.36%) DBS Check
15 2 (0.36%) HND
16 1 (0.18%) HNC
16 1 (0.18%) MOS
Quality Assurance & Compliance
1 69 (12.52%) SLA
System Software
1 288 (52.27%) Active Directory
2 36 (6.53%) VMware Infrastructure
3 19 (3.45%) XenApp
4 16 (2.90%) Hyper-V
5 7 (1.27%) XenDesktop
6 6 (1.09%) Terminal Server
7 3 (0.54%) Virtual Machines
8 1 (0.18%) Terminal Services
8 1 (0.18%) VMware ESXi
8 1 (0.18%) VMware Server
8 1 (0.18%) vSphere
Systems Management
1 7 (1.27%) Nagios
2 5 (0.91%) DameWare
2 5 (0.91%) Perfmon
2 5 (0.91%) SCCM
3 3 (0.54%) Backup Exec
3 3 (0.54%) Cisco CUCM
4 1 (0.18%) ServiceCenter
Vendors
1 245 (44.46%) Microsoft
2 68 (12.34%) Citrix
3 60 (10.89%) VMware
4 54 (9.80%) Cisco
5 44 (7.99%) iManage
6 27 (4.90%) HP
7 25 (4.54%) Apple
8 19 (3.45%) WatchGuard
9 17 (3.09%) Sophos
10 12 (2.18%) Avaya
10 12 (2.18%) Extreme Networks
10 12 (2.18%) ServiceNow
10 12 (2.18%) SolarWinds
11 9 (1.63%) Bloomberg
11 9 (1.63%) Juniper
11 9 (1.63%) Oracle
11 9 (1.63%) Veeam
12 8 (1.45%) Dell
12 8 (1.45%) Remedy
13 5 (0.91%) AppSense
Spalding, Lincolnshire
The Bridge Ltd
Salary: From £20,000 to £23,000 per annum
Posted: 3 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £25k
Posted: 2 days ago
Letchworth Garden City
Deerfoot IT Resources Ltd
Salary: £20000 - £22000 per annum
Posted: 2 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + bonuses + benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 3 days ago
Gloucester, Gloucestershire
Big Red Recruitment
Salary: £16000 - £22000 per annum + Pension
Posted: 4 days ago
Sheffield, South Yorkshire
4it Recruitment Ltd
Salary: Up to £20,000 per annum + on-call + excellent benefits
Posted: 3 days ago
London
Satigo Ltd
Salary: £22000 - £24000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 5 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago
East London
Complete Tech Limited
Salary: Up to £20,500 per annum
Posted: 4 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 6 days ago
Southampton, Hampshire
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: 3 days ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum
Posted: 6 days ago
London
Experian
Salary: 25 days, pension, bupa
Posted: 5 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 2 days ago
Tamworth, Staffordshire
euro car parts
Salary: Up to £20,000 per annum Additional £1000 after 6month probation
Posted: 6 days ago
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 4 days ago
Upminster
Hays London City Cheapside
Salary: £18000.00 - £20000.00 per annum
Posted: 25 days ago
Manchester
Applause IT Ltd
Salary: £20000 - £25000 per annum + Training & Unlimited Opportunity
Posted: 23 days ago
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 13 days ago
Birmingham
Bluetown Online LTD
Posted: 18 days ago