The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 645 655 734
Rank change year-on-year
+10 +79
Permanent jobs requiring a 1st Line Support Analyst 263 275 172
As % of all permanent IT jobs located in England 0.28% 0.28% 0.18%
As % of the Job Titles category 0.29% 0.29% 0.18%
Number of salaries quoted 250 257 163
Average salary £21,500 £21,500 £21,500
90% offered a salary of more than £17,500 £19,000 £17,000
10% offered a salary of more than £25,000 £30,000 £35,000
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
89882 94415 94645
As % of all permanent IT jobs located in England 96.13% 96.49% 96.31%
Number of salaries quoted 76200 78954 76880
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Salary Trend in England

1st Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 13 February 2016.

1st Line Support Analyst Salary Histogram in England

1st Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +8 101 £20,500 -2.38% 12
London +16 75 £23,500 -4.08% 3
East of England +3 25 £24,000 +17.07% 5
North West +31 22 £20,000 +3.89%
Yorkshire +7 16 £20,500 +7.89% 5
West Midlands -19 12 £20,500 +7.89%
South West -4 7 £17,000 -27.65% 2
East Midlands -5 3 £20,000 -13.04% 3
North East - 1 £19,500 -
1st Line Support Analyst
UK

1st Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 13 February 2016, IT jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 343 (62.25%) Windows
2 292 (52.99%) Microsoft
3 215 (39.02%) Active Directory
4 185 (33.58%) MS Office
5 156 (28.31%) Windows 7
6 145 (26.32%) ITIL
7 136 (24.68%) MS Excel
8 104 (18.87%) SLA
9 100 (18.15%) Windows Server
10 82 (14.88%) Windows XP
10 82 (14.88%) Service Management
11 70 (12.70%) Citrix
12 60 (10.89%) MS Exchange
12 60 (10.89%) Windows 8
13 59 (10.71%) Finance
14 54 (9.80%) VMware
15 52 (9.44%) Microsoft Certification
15 52 (9.44%) Windows Server 2003
16 51 (9.26%) Degree
17 50 (9.07%) Windows Server 2008
18 48 (8.71%) Law
19 46 (8.35%) Office 365
20 45 (8.17%) VMware Infrastructure
20 45 (8.17%) TCP/IP
21 40 (7.26%) SQL
22 39 (7.08%) Analytical Skills
22 39 (7.08%) Blackberry
23 35 (6.35%) Linux
24 33 (5.99%) VPN
25 32 (5.81%) ITSM

1st Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 13 February 2016, IT jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 60 (10.89%) MS Exchange
2 23 (4.17%) Blackberry Enterprise Server
2 23 (4.17%) Exchange Server 2010
3 21 (3.81%) Exchange Server 2003
4 20 (3.63%) Exchange Server 2007
5 13 (2.36%) Exchange Server 2013
6 11 (2.00%) SharePoint
6 11 (2.00%) Skype for Business
7 9 (1.63%) IBM Notes
8 2 (0.36%) IIS
9 1 (0.18%) CMS
Applications
1 185 (33.58%) MS Office
2 136 (24.68%) MS Excel
3 10 (1.81%) MS PowerPoint
4 5 (0.91%) MS Visio
5 1 (0.18%) Adobe Creative Suite
Business Applications
1 5 (0.91%) Dynamics CRM
2 2 (0.36%) Remedy ITSM
3 1 (0.18%) Dynamics AX
3 1 (0.18%) ION MarketView
Cloud Services
1 46 (8.35%) Office 365
2 4 (0.73%) Cloud Computing
2 4 (0.73%) Google Apps
3 3 (0.54%) Dropbox
3 3 (0.54%) Mimecast
4 1 (0.18%) Amazon AWS
4 1 (0.18%) Microsoft Azure
Communications & Networking
1 45 (8.17%) TCP/IP
2 33 (5.99%) VPN
3 30 (5.44%) DNS
4 29 (5.26%) Firewall
5 27 (4.90%) VoIP
6 18 (3.27%) Internet
6 18 (3.27%) IP Telephony
7 16 (2.90%) DHCP
8 11 (2.00%) LAN
9 10 (1.81%) Extranet
9 10 (1.81%) SSL
10 8 (1.45%) SAN
11 6 (1.09%) WAN
12 4 (0.73%) Unified Communications
12 4 (0.73%) Wi-Fi
13 3 (0.54%) ADSL
13 3 (0.54%) PBX
13 3 (0.54%) Wireless
14 2 (0.36%) Broadband
14 2 (0.36%) Intranet
Database & Business Intelligence
1 21 (3.81%) SQL Server
2 4 (0.73%) Crystal Reports
2 4 (0.73%) MySQL
3 2 (0.36%) SQL Server 2008
3 2 (0.36%) SQL Server 2012
4 1 (0.18%) SQL Server 2000
Development Applications
1 2 (0.36%) AdminStudio
1 2 (0.36%) SQL Server Management Studio (SSMS)
General
1 59 (10.71%) Finance
2 48 (8.71%) Law
3 26 (4.72%) Legal
4 23 (4.17%) Retail
5 13 (2.36%) German Language
6 12 (2.18%) Telecoms
7 5 (0.91%) Banking
7 5 (0.91%) Manufacturing
8 4 (0.73%) Advertising
8 4 (0.73%) Marketing
9 3 (0.54%) Automotive
10 2 (0.36%) Back Office
11 1 (0.18%) Electronics
11 1 (0.18%) Financial Institution
11 1 (0.18%) Investment Banking
11 1 (0.18%) Japanese Language
11 1 (0.18%) Pharmaceutical
11 1 (0.18%) Publishing
Libraries, Frameworks & Software Standards
1 10 (1.81%) .NET
2 7 (1.27%) ASP.NET
2 7 (1.27%) jQuery
3 2 (0.36%) EDI
3 2 (0.36%) HTML
3 2 (0.36%) XML
3 2 (0.36%) XMPP
4 1 (0.18%) COM
4 1 (0.18%) Silverlight
4 1 (0.18%) Web Services
Miscellaneous
1 39 (7.08%) Analytical Skills
1 39 (7.08%) Blackberry
2 27 (4.90%) Management Information System
3 22 (3.99%) EPoS
4 20 (3.63%) Computer Science
5 13 (2.36%) Driving Licence
6 7 (1.27%) Video Conferencing
7 4 (0.73%) Data Structures
7 4 (0.73%) iPad
8 3 (0.54%) Statistics
9 2 (0.36%) Client/Server
9 2 (0.36%) Clustering
9 2 (0.36%) Data Centre
9 2 (0.36%) Fintech
9 2 (0.36%) Mainframe
9 2 (0.36%) NHS
9 2 (0.36%) Smartphone
10 1 (0.18%) Data Extraction
10 1 (0.18%) Fixed Income
10 1 (0.18%) iPhone
Operating Systems
1 343 (62.25%) Windows
2 156 (28.31%) Windows 7
3 100 (18.15%) Windows Server
4 82 (14.88%) Windows XP
5 60 (10.89%) Windows 8
6 52 (9.44%) Windows Server 2003
7 50 (9.07%) Windows Server 2008
8 35 (6.35%) Linux
9 31 (5.63%) Windows Server 2012
10 24 (4.36%) Android
10 24 (4.36%) Windows Vista
11 23 (4.17%) Apple iOS
12 7 (1.27%) Unix
13 6 (1.09%) Mac OS X
14 2 (0.36%) Windows 10
15 1 (0.18%) Solaris
15 1 (0.18%) Windows 2000
Processes & Methodologies
1 145 (26.32%) ITIL
2 82 (14.88%) Service Management
3 32 (5.81%) ITSM
4 25 (4.54%) Incident Management
5 22 (3.99%) CRM
6 21 (3.81%) Coaching
6 21 (3.81%) Service Delivery
7 18 (3.27%) Disaster Recovery
8 17 (3.09%) Problem Management
9 14 (2.54%) Project Management
10 12 (2.18%) Business Continuity
10 12 (2.18%) Logistics
11 11 (2.00%) Line Management
12 10 (1.81%) Data Protection
12 10 (1.81%) Knowledge Management
12 10 (1.81%) Time Management
12 10 (1.81%) Validation
13 9 (1.63%) Data Entry
14 7 (1.27%) Mentoring
14 7 (1.27%) Web Development
Programming Languages
1 40 (7.26%) SQL
2 11 (2.00%) C#
3 8 (1.45%) C
3 8 (1.45%) PowerShell
4 6 (1.09%) VB
5 4 (0.73%) Java
6 2 (0.36%) VB.NET
7 1 (0.18%) C++
7 1 (0.18%) JavaScript
7 1 (0.18%) PHP
7 1 (0.18%) Python
7 1 (0.18%) VBA
Qualifications
1 52 (9.44%) Microsoft Certification
2 51 (9.26%) Degree
3 27 (4.90%) ITIL Certification
4 24 (4.36%) MCP
5 21 (3.81%) Security Cleared
6 19 (3.45%) MCSE
6 19 (3.45%) SC Cleared
7 18 (3.27%) Cisco Certification
8 14 (2.54%) CCNA
9 12 (2.18%) MCDST
10 11 (2.00%) A+ Certification
11 10 (1.81%) MOS
12 9 (1.63%) MCSA
13 7 (1.27%) MCITP
14 6 (1.09%) HND
14 6 (1.09%) ITIL Foundation Certificate
15 3 (0.54%) HNC
16 1 (0.18%) GNVQ
16 1 (0.18%) MCTS
16 1 (0.18%) Network+ Certification
Quality Assurance & Compliance
1 104 (18.87%) SLA
2 7 (1.27%) ISO/IEC 27001
System Software
1 215 (39.02%) Active Directory
2 45 (8.17%) VMware Infrastructure
3 24 (4.36%) Hyper-V
4 18 (3.27%) Terminal Server
5 7 (1.27%) XenApp
6 5 (0.91%) Terminal Services
6 5 (0.91%) XenDesktop
7 4 (0.73%) vSphere
8 3 (0.54%) Microsoft App-V
9 1 (0.18%) VMware Server
9 1 (0.18%) XenServer
Systems Management
1 10 (1.81%) Backup Exec
2 9 (1.63%) SCCM
3 4 (0.73%) DameWare
4 3 (0.54%) SCOM
5 2 (0.36%) SCVMM
6 1 (0.18%) Cisco CUCM
6 1 (0.18%) Microsoft Data Protection Manager
6 1 (0.18%) Nagios
6 1 (0.18%) Norton AntiVirus
6 1 (0.18%) WSUS
Vendors
1 292 (52.99%) Microsoft
2 70 (12.70%) Citrix
3 54 (9.80%) VMware
4 27 (4.90%) iManage
5 23 (4.17%) Avaya
5 23 (4.17%) Cisco
6 18 (3.27%) Remedy
7 17 (3.09%) AppSense
8 13 (2.36%) HP
8 13 (2.36%) SAP
9 12 (2.18%) Dell
10 11 (2.00%) Apple
10 11 (2.00%) ServiceNow
10 11 (2.00%) Symantec
11 10 (1.81%) SonicWALL
12 9 (1.63%) Lotus
13 7 (1.27%) Adobe
14 6 (1.09%) Oracle
15 5 (0.91%) Interwoven
16 4 (0.73%) Progress
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,000 to £19,500 per annum £17,500 - £19,000 + Good Benefits +
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £25000 Per Annum
Posted: Yesterday
Castleford, West Yorkshire
Searchability
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum
Posted: 2 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + Training + Career progression
Posted: 2 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £24000 per annum + Benefits
Posted: 3 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £22000 - £23000 per annum + Benefits
Posted: 3 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £17000 per annum
Posted: 3 days ago
Witney, Oxfordshire
MARS Technical Recruitment
Salary: From £18,000 to £21,000 per annum
Posted: 3 days ago
Northampton, Northamptonshire
Erin Associates
Salary: £18000 - £22000 per annum + Benefits , 25 days Holiday
Posted: 3 days ago
City, London
Dunsdon Rose
Salary: From £18,000 to £25,000 per annum Bonus + Benefits package
Posted: 3 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: 25000
Posted: 3 days ago
Newport Pagnell
Recruitment Genius Ltd
Salary: £16000 - £24000 per annum
Posted: 5 days ago
Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £18k - 20k per year
Posted: 5 days ago
Leicestershire
Ashdown IT
Salary: £19000 - £20000 per annum + comprehensive benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £18k - 23k per year
Posted: 5 days ago
Bracknell
Venturi
Salary: £25000 - £26000 per annum
Posted: 10 days ago
Bedfordshire
360 Resourcing
Salary: £23k - 25k per year
Posted: 16 days ago
Leicester, Leicestershire
Topps Tiles
Salary: Unspecified Competitive + benefits
Posted: 19 days ago
City of London
Development and Infrastructure
Salary: £30k - 40k per year
Posted: 23 days ago
Bradford
greywood
Salary: £20000 per annum + Plus Bens
Posted: 25 days ago