The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 168 174 156
Rank change year-on-year
+6 -18
Permanent jobs requiring a 2nd Line Support Engineer 9 6 6
As % of all permanent IT jobs located in the East Midlands 0.25% 0.17% 0.20%
As % of the Job Titles category 0.26% 0.18% 0.21%
Number of salaries quoted 6 6 6
Average salary £22,750 £23,500 £21,500
Average salary % change year-on-year
-3.19% +9.30%
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3525 3303 2890
As % of all permanent IT jobs located in the East Midlands 96.05% 95.77% 96.49%
Number of salaries quoted 2967 2838 2541
Average salary £37,500 £37,500 £37,000
Average salary % change year-on-year
- +1.35%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £52,500 £55,000 £51,106
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the East Midlands

2nd Line Support Engineer
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the East Midlands region.

2nd Line Support Engineer Salary Trend in the East Midlands

2nd Line Support Engineer
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the East Midlands region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -23 4 £22,750 -3.19%
Nottinghamshire - 3 - - 2
Derbyshire - 3 £20,000 -
Leicestershire +16 1 £30,000 +48.14%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 October 2014, IT jobs across the East Midlands region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 16 (100.00%) Windows
2 11 (68.75%) Microsoft
3 10 (62.50%) Windows Server 2008
4 9 (56.25%) SQL Server
4 9 (56.25%) MS Exchange
5 7 (43.75%) TCP/IP
5 7 (43.75%) MS Excel
5 7 (43.75%) SQL
5 7 (43.75%) Degree
6 6 (37.50%) SharePoint
7 5 (31.25%) ITIL
8 4 (25.00%) SLA
8 4 (25.00%) Active Directory
9 3 (18.75%) VMware
9 3 (18.75%) Windows Server 2003
10 2 (12.50%) Microsoft Certification
10 2 (12.50%) Blackberry
10 2 (12.50%) Citrix
10 2 (12.50%) Cisco
10 2 (12.50%) MS Office
10 2 (12.50%) Exchange Server 2003
10 2 (12.50%) Hyper-V
10 2 (12.50%) VMware Infrastructure
11 1 (6.25%) Cloud Computing
11 1 (6.25%) WSUS
11 1 (6.25%) Exchange Server 2007
11 1 (6.25%) SonicWALL
11 1 (6.25%) SC Cleared
11 1 (6.25%) Security Cleared
11 1 (6.25%) XenApp

2nd Line Support Engineer
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 October 2014, IT jobs across the East Midlands region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (56.25%) MS Exchange
2 6 (37.50%) SharePoint
3 2 (12.50%) Exchange Server 2003
4 1 (6.25%) Exchange Server 2007
4 1 (6.25%) Exchange Server 2010
4 1 (6.25%) Exchange Server 2013
Applications
1 7 (43.75%) MS Excel
2 2 (12.50%) MS Office
Cloud Services
1 1 (6.25%) Cloud Computing
1 1 (6.25%) Office 365
Communications & Networking
1 7 (43.75%) TCP/IP
2 1 (6.25%) VPN
2 1 (6.25%) MPLS
2 1 (6.25%) Firewall
2 1 (6.25%) IP Telephony
2 1 (6.25%) LAN
2 1 (6.25%) WAN
Database & Business Intelligence
1 9 (56.25%) SQL Server
General
1 1 (6.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (6.25%) .NET
1 1 (6.25%) ASP.NET
Miscellaneous
1 2 (12.50%) Blackberry
2 1 (6.25%) PDA
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Client/Server
Operating Systems
1 16 (100.00%) Windows
2 10 (62.50%) Windows Server 2008
3 3 (18.75%) Windows Server 2003
4 1 (6.25%) Windows XP
4 1 (6.25%) Windows 7
4 1 (6.25%) Windows 8
4 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 5 (31.25%) ITIL
2 1 (6.25%) Service Management
2 1 (6.25%) Disaster Recovery
2 1 (6.25%) Change Control
2 1 (6.25%) Kalman Filter
Programming Languages
1 7 (43.75%) SQL
2 1 (6.25%) Java
Qualifications
1 7 (43.75%) Degree
2 2 (12.50%) Microsoft Certification
3 1 (6.25%) VMware Certified Professional (VCP)
3 1 (6.25%) MCTS
3 1 (6.25%) MCITP
3 1 (6.25%) MCP
3 1 (6.25%) MCSA
3 1 (6.25%) CCNA
3 1 (6.25%) CCA
3 1 (6.25%) Citrix Certification
3 1 (6.25%) Cisco Certification
3 1 (6.25%) SC Cleared
3 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 4 (25.00%) Active Directory
2 2 (12.50%) VMware Infrastructure
2 2 (12.50%) Hyper-V
3 1 (6.25%) XenApp
3 1 (6.25%) XenDesktop
3 1 (6.25%) Terminal Services
3 1 (6.25%) ISA Server
Systems Management
1 1 (6.25%) WSUS
Vendors
1 11 (68.75%) Microsoft
2 3 (18.75%) VMware
3 2 (12.50%) Citrix
3 2 (12.50%) Cisco
4 1 (6.25%) Apple
4 1 (6.25%) Mitel
4 1 (6.25%) SonicWALL
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