The table below looks at the statistics for SLA skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 55 64 79
Rank change year-on-year
+9 +15
Permanent jobs citing SLA 154 136 115
As % of all permanent IT jobs located in the East Midlands 4.67% 3.73% 3.12%
As % of the Quality Assurance & Compliance category 30.74% 27.36% 28.61%
Number of salaries quoted 98 76 91
Median salary £38,250 £32,500 £35,000
Median salary % change year-on-year
+17.69% -7.14%
90% offered a salary of more than £22,000 £17,750 £19,500
10% offered a salary of more than £62,500 £54,600 £57,500
UK excluding London median salary £34,000 £34,000 £34,000
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the East Midlands region.

Quality Assurance & Compliance Category
East Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
501 497 402
As % of all permanent IT jobs located in the East Midlands 15.18% 13.62% 10.92%
Number of salaries quoted 384 371 337
Median salary £45,000 £39,000 £38,500
Median salary % change year-on-year
+15.38% +1.29%
90% offered a salary of more than £27,000 £26,500 £23,500
10% offered a salary of more than £62,500 £57,500 £65,000
UK excluding London median salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

SLA
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East Midlands

SLA
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the East Midlands region.

SLA Salary Trend in the East Midlands

SLA
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing SLA across the East Midlands region over the 3 months to 23 July 2016.

SLA Salary Histogram in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +10 60 £58,750 +125.52% 2
Nottinghamshire +16 56 £27,500 -8.33% 5
Northamptonshire +15 32 £34,500 +4.54% 3
Derbyshire +18 23 £57,750 +79.06% 2
Lincolnshire -12 6 £22,000 -41.33%
SLA
England

SLA
Top 30 Related IT Skills in the East Midlands

For the 6 months to 23 July 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for SLA.

1 97 (38.04%) ITIL
2 92 (36.08%) Windows
3 82 (32.16%) Microsoft
4 58 (22.75%) Active Directory
5 54 (21.18%) Service Delivery
5 54 (21.18%) SQL
6 50 (19.61%) Degree
7 49 (19.22%) MS Excel
8 46 (18.04%) MS Office
9 45 (17.65%) Oracle
9 45 (17.65%) Banking
10 44 (17.25%) International Banking
11 43 (16.86%) SQL Server
12 36 (14.12%) Continuous Improvement
13 28 (10.98%) Cisco
14 27 (10.59%) Windows Server
15 26 (10.20%) Analytical Skills
15 26 (10.20%) Remedy
16 25 (9.80%) Service Management
16 25 (9.80%) Finance
16 25 (9.80%) Supplier Management
17 23 (9.02%) VMware
17 23 (9.02%) Line Management
17 23 (9.02%) Windows 7
18 22 (8.63%) Retail
18 22 (8.63%) Disaster Recovery
19 21 (8.24%) Statistics
20 20 (7.84%) Stakeholder Management
20 20 (7.84%) C
20 20 (7.84%) ITIL V3

SLA
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.92%) IIS
2 7 (2.75%) CMS
3 6 (2.35%) Exchange Server 2013
4 5 (1.96%) Blackberry Enterprise Server
4 5 (1.96%) SharePoint
5 4 (1.57%) Oracle Workflow
6 3 (1.18%) Drupal
6 3 (1.18%) Exchange Server 2010
6 3 (1.18%) MS Exchange
7 2 (0.78%) Exchange Server 2003
7 2 (0.78%) Exchange Server 2007
7 2 (0.78%) Exchange Server 5.5
7 2 (0.78%) Oracle Self-Service HR
7 2 (0.78%) Sitecore CMS
7 2 (0.78%) Umbraco
8 1 (0.39%) SharePoint 2010
8 1 (0.39%) SharePoint 2013
8 1 (0.39%) SharePoint Server
8 1 (0.39%) Skype for Business
Applications
1 49 (19.22%) MS Excel
2 46 (18.04%) MS Office
3 1 (0.39%) MS PowerPoint
3 1 (0.39%) Spreadsheet
Business Applications
1 13 (5.10%) Oracle EBS R12
2 11 (4.31%) Oracle Cash Management
2 11 (4.31%) Oracle Financials
2 11 (4.31%) Oracle Receivables
3 9 (3.53%) Oracle E-Business Tax
4 8 (3.14%) Oracle Applications
5 6 (2.35%) Oracle Assets
5 6 (2.35%) Oracle EBS
5 6 (2.35%) Oracle General Ledger
5 6 (2.35%) Oracle Payables
6 5 (1.96%) Oracle Subledger Accounting
7 4 (1.57%) Retail-J
8 2 (0.78%) Oracle 11i
8 2 (0.78%) Oracle iRecruitment
8 2 (0.78%) Remedy ITSM
9 1 (0.39%) Dynamics CRM
9 1 (0.39%) Magento
9 1 (0.39%) Visualfiles
Cloud Services
1 8 (3.14%) Office 365
2 5 (1.96%) IaaS
3 4 (1.57%) Amazon AWS
4 3 (1.18%) SaaS
5 1 (0.39%) Google Analytics
5 1 (0.39%) Microsoft Azure
Communications & Networking
1 13 (5.10%) LAN
2 12 (4.71%) WAN
3 11 (4.31%) Firewall
4 9 (3.53%) Wireless
5 6 (2.35%) TCP/IP
6 5 (1.96%) DNS
6 5 (1.96%) Remote Desktop
6 5 (1.96%) Wi-Fi
7 4 (1.57%) IP Telephony
8 2 (0.78%) MPLS
8 2 (0.78%) Network Security
8 2 (0.78%) VoIP
8 2 (0.78%) Wireshark
9 1 (0.39%) HTTP
9 1 (0.39%) PBX
9 1 (0.39%) SAN
9 1 (0.39%) SMS
9 1 (0.39%) Unified Communications
9 1 (0.39%) VPN
Database & Business Intelligence
1 43 (16.86%) SQL Server
2 15 (5.88%) Relational Database
3 11 (4.31%) Crystal Reports
4 4 (1.57%) Oracle BI Publisher
4 4 (1.57%) Oracle Discoverer
4 4 (1.57%) Oracle Reports
5 2 (0.78%) MS Access
5 2 (0.78%) SQL Server Analysis Services
5 2 (0.78%) SQL Server Integration Services
5 2 (0.78%) SQL Server Reporting Services
6 1 (0.39%) NoSQL
6 1 (0.39%) SQL Server 2005
6 1 (0.39%) SQL Server 2008
Development Applications
1 4 (1.57%) Oracle Forms
General
1 45 (17.65%) Banking
2 44 (17.25%) International Banking
3 25 (9.80%) Finance
4 22 (8.63%) Retail
5 14 (5.49%) Legal
6 12 (4.71%) Law
7 11 (4.31%) Manufacturing
8 5 (1.96%) Back Office
9 4 (1.57%) General Ledger
9 4 (1.57%) Telecoms
10 3 (1.18%) Games
11 1 (0.39%) Advertising
11 1 (0.39%) Aerospace
11 1 (0.39%) Spanish Language
Job Titles
1 88 (34.51%) Analyst
2 51 (20.00%) Service Analyst
3 37 (14.51%) Service Desk Analyst
4 32 (12.55%) Service Manager
5 28 (10.98%) Support Engineer
6 26 (10.20%) Support Analyst
7 25 (9.80%) Infrastructure Support
8 24 (9.41%) Support Manager
9 21 (8.24%) Team Leader
10 19 (7.45%) IT Support
11 16 (6.27%) Infrastructure Manager
11 16 (6.27%) Infrastructure Support Manager
12 13 (5.10%) Administrator
13 12 (4.71%) Service Desk Manager
13 12 (4.71%) Technical Support
14 11 (4.31%) Applications Support
14 11 (4.31%) Financial Analyst
14 11 (4.31%) Functional Analyst
14 11 (4.31%) Oracle Analyst
14 11 (4.31%) Oracle Financials Functional Analyst
Libraries, Frameworks & Software Standards
1 13 (5.10%) XML
2 12 (4.71%) Web Services
3 9 (3.53%) .NET
4 6 (2.35%) .NET Framework
4 6 (2.35%) WinForms
5 4 (1.57%) CSS
5 4 (1.57%) HTML
5 4 (1.57%) jQuery
6 3 (1.18%) WCF
7 2 (0.78%) JSON
7 2 (0.78%) LAMP
8 1 (0.39%) Ajax
8 1 (0.39%) AngularJS
8 1 (0.39%) ASP.NET
8 1 (0.39%) ASP.NET MVC
8 1 (0.39%) Boost C++ Libraries
8 1 (0.39%) Entity Framework
8 1 (0.39%) WPF
Miscellaneous
1 26 (10.20%) Analytical Skills
2 21 (8.24%) Statistics
3 20 (7.84%) Mathematics
4 11 (4.31%) Data Centre
5 8 (3.14%) FMCG
6 6 (2.35%) Management Information System
7 5 (1.96%) Blackberry
7 5 (1.96%) Telematics
8 4 (1.57%) Driving Licence
8 4 (1.57%) EPoS
8 4 (1.57%) Virtual Team
9 2 (0.78%) Client/Server
9 2 (0.78%) Distributed Denial-of-Service
9 2 (0.78%) IBM Mainframe
9 2 (0.78%) IVR
9 2 (0.78%) Mainframe
9 2 (0.78%) Private Cloud
9 2 (0.78%) Public Cloud
10 1 (0.39%) Computer Science
10 1 (0.39%) Life Science
Operating Systems
1 92 (36.08%) Windows
2 27 (10.59%) Windows Server
3 23 (9.02%) Windows 7
4 17 (6.67%) Windows Server 2012
5 13 (5.10%) Windows Server 2008
6 8 (3.14%) Windows 10
6 8 (3.14%) Windows Server 2003
7 7 (2.75%) Unix
7 7 (2.75%) Windows XP
8 6 (2.35%) Linux
9 2 (0.78%) Windows 2000
9 2 (0.78%) Windows 8
10 1 (0.39%) AIX
Processes & Methodologies
1 97 (38.04%) ITIL
2 54 (21.18%) Service Delivery
3 36 (14.12%) Continuous Improvement
4 25 (9.80%) Service Management
4 25 (9.80%) Supplier Management
5 23 (9.02%) Line Management
6 22 (8.63%) Disaster Recovery
7 20 (7.84%) ITIL V3
7 20 (7.84%) Stakeholder Management
8 18 (7.06%) Migration
8 18 (7.06%) Performance Management
9 16 (6.27%) Problem Management
10 15 (5.88%) Business Continuity
11 14 (5.49%) Data Migration
11 14 (5.49%) Incident Management
12 13 (5.10%) Asset Management
12 13 (5.10%) Coaching
13 11 (4.31%) Service Desk Management
14 10 (3.92%) Clinical Data Management
14 10 (3.92%) Mentoring
Programming Languages
1 54 (21.18%) SQL
2 20 (7.84%) C
3 16 (6.27%) PL/SQL
4 15 (5.88%) JavaScript
5 11 (4.31%) Java
6 10 (3.92%) VBScript
7 8 (3.14%) C#
8 6 (2.35%) VB.NET
9 2 (0.78%) JCL
9 2 (0.78%) PHP
9 2 (0.78%) Shell Script
10 1 (0.39%) C++
10 1 (0.39%) PowerShell
10 1 (0.39%) VB
Qualifications
1 50 (19.61%) Degree
2 18 (7.06%) Microsoft Certification
3 17 (6.67%) ITIL Certification
4 15 (5.88%) MCP
5 12 (4.71%) MOS
6 10 (3.92%) HND
7 9 (3.53%) MCDST
7 9 (3.53%) Security Cleared
8 8 (3.14%) Cisco Certification
9 7 (2.75%) SC Cleared
10 6 (2.35%) CCNP
11 4 (1.57%) CCNA
11 4 (1.57%) CCNP Voice
11 4 (1.57%) CCVP
12 2 (0.78%) MCSE
13 1 (0.39%) MCITP
13 1 (0.39%) PMI Certification
13 1 (0.39%) PMP
Quality Assurance & Compliance
1 10 (3.92%) QA
2 4 (1.57%) ISO 9001
2 4 (1.57%) PCI DSS
System Software
1 58 (22.75%) Active Directory
2 15 (5.88%) vSphere
3 7 (2.75%) Virtual Servers
3 7 (2.75%) VMware Infrastructure
4 5 (1.96%) Hyper-V
5 1 (0.39%) XenApp
Systems Management
1 9 (3.53%) SCCM
2 4 (1.57%) Cisco UCCE
3 2 (0.78%) Norton AntiVirus
3 2 (0.78%) Symantec Endpoint Protection
4 1 (0.39%) Cisco UCCX
4 1 (0.39%) SCOM
Vendors
1 82 (32.16%) Microsoft
2 45 (17.65%) Oracle
3 28 (10.98%) Cisco
4 26 (10.20%) Remedy
5 23 (9.02%) VMware
6 14 (5.49%) IBM
7 11 (4.31%) Citrix
8 10 (3.92%) Informatica
8 10 (3.92%) TIBCO
9 9 (3.53%) Adobe
10 6 (2.35%) Apple
10 6 (2.35%) Google
10 6 (2.35%) HP
11 4 (1.57%) CODA
11 4 (1.57%) Hyperion
11 4 (1.57%) Red Hat
12 3 (1.18%) Symantec
13 2 (0.78%) CheckPoint
13 2 (0.78%) Epicor
13 2 (0.78%) Motorola
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