The table below looks at the statistics for SLA skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / East Midlands
Rank 57 68 83
Rank change year-on-year
+11 +15
Permanent jobs citing SLA 108 106 92
As % of all permanent IT jobs located in the East Midlands 3.79% 3.34% 2.90%
As % of the Quality Assurance & Compliance category 27.34% 27.25% 22.49%
Number of salaries quoted 93 57 59
Median salary £35,000 £40,000 £29,000
Median salary % change year-on-year
-12.50% +37.93%
90% offered a salary of more than £18,000 £20,400 £19,900
10% offered a salary of more than £67,250 £50,200 £48,000
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the East Midlands region.

Quality Assurance & Compliance Category
East Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
395 389 409
As % of all permanent IT jobs located in the East Midlands 13.85% 12.25% 12.90%
Number of salaries quoted 323 259 294
Median salary £40,000 £41,500 £40,000
Median salary % change year-on-year
-3.61% +3.75%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London median salary £41,792 £44,000 £42,500
% change year-on-year
-5.01% +3.52%

SLA
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East Midlands

SLA
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the East Midlands region.

SLA Salary Trend in the East Midlands

SLA
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing SLA across the East Midlands region over the 3 months to 25 February 2017.

SLA Salary Histogram in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +14 46 £45,000 +5.88% 4
Derbyshire +26 28 £21,000 -44.00% 2
Nottinghamshire -33 20 £35,000 -12.50% 5
Northamptonshire +13 14 £31,250 -3.84% 3
Lincolnshire -13 5 £20,250 -25.68% 3
SLA
England

SLA
Top 30 Related IT Skills in the East Midlands

For the 6 months to 25 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for SLA.

1 145 (57.31%) ITIL
2 102 (40.32%) Windows
3 89 (35.18%) Microsoft
4 68 (26.88%) Active Directory
5 58 (22.92%) Windows Server
6 57 (22.53%) Service Delivery
7 56 (22.13%) VMware
8 48 (18.97%) SQL
9 43 (17.00%) Citrix
10 37 (14.62%) Supplier Management
11 35 (13.83%) Service Management
11 35 (13.83%) MS Office
11 35 (13.83%) Continuous Improvement
12 32 (12.65%) Line Management
13 30 (11.86%) Finance
14 29 (11.46%) Retail
14 29 (11.46%) VMware Infrastructure
15 28 (11.07%) Process Improvement
15 28 (11.07%) Microsoft Certification
16 27 (10.67%) ITIL V3
17 26 (10.28%) Oracle
18 25 (9.88%) SharePoint
19 24 (9.49%) Incident Management
19 24 (9.49%) Windows Server 2012
20 23 (9.09%) Stakeholder Management
20 23 (9.09%) MS Exchange
21 22 (8.70%) Agile Software Development
22 21 (8.30%) MS Excel
22 21 (8.30%) Cisco
22 21 (8.30%) Bomgar

SLA
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (9.88%) SharePoint
2 23 (9.09%) MS Exchange
3 10 (3.95%) Umbraco
4 9 (3.56%) Exchange Server 2013
4 9 (3.56%) IIS
5 8 (3.16%) CMS
5 8 (3.16%) Exchange Server 2010
5 8 (3.16%) Sitecore CMS
6 5 (1.98%) JBoss
7 4 (1.58%) Exchange Server 2003
8 3 (1.19%) iPlanet
8 3 (1.19%) WebSphere
9 2 (0.79%) IBM Notes
9 2 (0.79%) SharePoint 2010
9 2 (0.79%) SharePoint 2013
10 1 (0.40%) Exchange Server 2007
10 1 (0.40%) WebSphere Application Server
Applications
1 35 (13.83%) MS Office
2 21 (8.30%) MS Excel
3 3 (1.19%) Photoshop
4 1 (0.40%) MS Visio
Business Applications
1 12 (4.74%) Retail-J
2 5 (1.98%) assyst
3 2 (0.79%) Dynamics CRM
3 2 (0.79%) Oracle Applications
3 2 (0.79%) Oracle Assets
3 2 (0.79%) Oracle Cash Management
3 2 (0.79%) Oracle EBS
3 2 (0.79%) Oracle EBS R12
3 2 (0.79%) Oracle Receivables
3 2 (0.79%) SAP CO
3 2 (0.79%) SAP FI
3 2 (0.79%) SAP FI/CO
3 2 (0.79%) SAP Forecasting and Replenishment
4 1 (0.40%) Oracle E-Business Tax
4 1 (0.40%) Oracle Financials
4 1 (0.40%) Oracle General Ledger
4 1 (0.40%) Oracle Payables
Cloud Services
1 15 (5.93%) Office 365
2 8 (3.16%) Google Analytics
3 7 (2.77%) Amazon AWS
4 5 (1.98%) Microsoft Azure
5 4 (1.58%) Mimecast
6 2 (0.79%) Cloud Computing
6 2 (0.79%) IaaS
6 2 (0.79%) SaaS
7 1 (0.40%) PaaS
Communications & Networking
1 14 (5.53%) DNS
2 13 (5.14%) SAN
3 9 (3.56%) WAN
3 9 (3.56%) Wireless
4 8 (3.16%) DHCP
4 8 (3.16%) LAN
4 8 (3.16%) TCP/IP
5 5 (1.98%) VoIP
6 4 (1.58%) Firewall
6 4 (1.58%) Internet
6 4 (1.58%) VPN
7 3 (1.19%) Remote Desktop
7 3 (1.19%) Wi-Fi
8 2 (0.79%) Ethernet
8 2 (0.79%) ISDN
8 2 (0.79%) PBX
8 2 (0.79%) PSTN
9 1 (0.40%) Broadband
9 1 (0.40%) HTTP
9 1 (0.40%) MPLS
Database & Business Intelligence
1 17 (6.72%) SQL Server
2 6 (2.37%) Oracle Reports
3 5 (1.98%) PostgreSQL
4 4 (1.58%) Oracle Database
5 3 (1.19%) BusinessObjects
5 3 (1.19%) SAP HANA
5 3 (1.19%) SQL Server 2008
6 2 (0.79%) Oracle Database 10g
6 2 (0.79%) Oracle Database 11g
7 1 (0.40%) Amazon RDS
7 1 (0.40%) DB2
7 1 (0.40%) SAP Data Services
7 1 (0.40%) SQL Server Integration Services
7 1 (0.40%) SQL Server Reporting Services
Development Applications
1 4 (1.58%) Git (software)
2 2 (0.79%) Team Foundation Server
3 1 (0.40%) ChangeMan
3 1 (0.40%) Jenkins
3 1 (0.40%) Subversion
3 1 (0.40%) TeamCity
General
1 30 (11.86%) Finance
2 29 (11.46%) Retail
3 9 (3.56%) Telecoms
4 6 (2.37%) Back Office
4 6 (2.37%) Legal
4 6 (2.37%) Manufacturing
5 2 (0.79%) Banking
5 2 (0.79%) Billing
5 2 (0.79%) Marketing
6 1 (0.40%) Games
6 1 (0.40%) General Ledger
Job Titles
1 72 (28.46%) Analyst
2 40 (15.81%) Delivery Manager
3 35 (13.83%) Applications Support
4 30 (11.86%) Support Analyst
5 28 (11.07%) IT Support
5 28 (11.07%) Service Manager
6 27 (10.67%) 1st Line Support
6 27 (10.67%) Services Delivery Manager
7 26 (10.28%) Service Analyst
7 26 (10.28%) Service Desk Analyst
8 25 (9.88%) Support Manager
9 23 (9.09%) Developer
10 21 (8.30%) IT Analyst
11 19 (7.51%) IT Manager
11 19 (7.51%) IT Support Analyst
12 17 (6.72%) 1st Line Support Analyst
12 17 (6.72%) Support Engineer
13 16 (6.32%) Service Desk Support
14 15 (5.93%) 1st Line Service Desk Analyst
14 15 (5.93%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 18 (7.11%) .NET
2 17 (6.72%) Web Services
3 16 (6.32%) ASP.NET
4 13 (5.14%) .NET Framework
4 13 (5.14%) ASP.NET Web Forms
4 13 (5.14%) WinForms
5 8 (3.16%) XML
6 7 (2.77%) J2EE
7 6 (2.37%) HTML
8 4 (1.58%) CSS
8 4 (1.58%) REST
8 4 (1.58%) Spring
9 3 (1.19%) AngularJS
9 3 (1.19%) ASP.NET Web API
9 3 (1.19%) Ionic Framework
9 3 (1.19%) KnockoutJS
9 3 (1.19%) LESS
9 3 (1.19%) React
9 3 (1.19%) Sass
9 3 (1.19%) Twitter Bootstrap
Miscellaneous
1 19 (7.51%) EPoS
2 14 (5.53%) Analytical Skills
3 9 (3.56%) Data Centre
4 5 (1.98%) FMCG
4 5 (1.98%) IBM XIV
4 5 (1.98%) iPad
4 5 (1.98%) iPhone
4 5 (1.98%) Linux Command Line
4 5 (1.98%) Smartphone
5 4 (1.58%) Computer Science
5 4 (1.58%) Enterprise Software
5 4 (1.58%) Management Information System
6 3 (1.19%) Chip and PIN
7 2 (0.79%) Client/Server
7 2 (0.79%) RIA
7 2 (0.79%) User Experience
7 2 (0.79%) Virtual Team
8 1 (0.40%) Credit Risk
8 1 (0.40%) Smart Meter
8 1 (0.40%) Wiki
Operating Systems
1 102 (40.32%) Windows
2 58 (22.92%) Windows Server
3 24 (9.49%) Windows Server 2012
4 15 (5.93%) Windows 7
5 13 (5.14%) Windows Server 2003
6 11 (4.35%) Linux
7 9 (3.56%) Windows Server 2008
8 7 (2.77%) Unix
9 6 (2.37%) Windows 10
10 5 (1.98%) AIX
10 5 (1.98%) CentOS
10 5 (1.98%) Red Hat Enterprise Linux
11 4 (1.58%) Windows 8
12 3 (1.19%) Android
12 3 (1.19%) Windows XP
Processes & Methodologies
1 145 (57.31%) ITIL
2 57 (22.53%) Service Delivery
3 37 (14.62%) Supplier Management
4 35 (13.83%) Continuous Improvement
4 35 (13.83%) Service Management
5 32 (12.65%) Line Management
6 28 (11.07%) Process Improvement
7 27 (10.67%) ITIL V3
8 24 (9.49%) Incident Management
9 23 (9.09%) Stakeholder Management
10 22 (8.70%) Agile Software Development
11 20 (7.91%) Project Management
12 19 (7.51%) Business Continuity
13 18 (7.11%) Presales
14 16 (6.32%) High Availability
14 16 (6.32%) MVC
15 15 (5.93%) Contract Management
15 15 (5.93%) Service Desk Management
16 13 (5.14%) Mentoring
16 13 (5.14%) Root Cause Analysis
Programming Languages
1 48 (18.97%) SQL
2 19 (7.51%) C#
2 19 (7.51%) JavaScript
3 13 (5.14%) VB.NET
4 9 (3.56%) Java
5 6 (2.37%) PowerShell
6 5 (1.98%) Bash Shell
6 5 (1.98%) C
7 4 (1.58%) Shell Script
8 2 (0.79%) ABAP
8 2 (0.79%) PL/SQL
9 1 (0.40%) AWK
9 1 (0.40%) COBOL
9 1 (0.40%) JCL
9 1 (0.40%) sed
9 1 (0.40%) T-SQL
9 1 (0.40%) VBScript
Qualifications
1 28 (11.07%) Microsoft Certification
2 18 (7.11%) MCSE
3 17 (6.72%) Security Cleared
4 16 (6.32%) Degree
5 13 (5.14%) VMware Certified Professional (VCP)
6 12 (4.74%) BC Cleared
7 10 (3.95%) MCITP
8 8 (3.16%) ITIL Certification
9 6 (2.37%) Citrix Certification
10 5 (1.98%) SC Cleared
11 4 (1.58%) CCNA
11 4 (1.58%) Cisco Certification
11 4 (1.58%) MCSA
11 4 (1.58%) PMP
12 3 (1.19%) ITIL Foundation Certificate
12 3 (1.19%) MCP
13 2 (0.79%) DBS Check
13 2 (0.79%) ISEB
13 2 (0.79%) PMI Certification
13 2 (0.79%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (5.14%) QA
2 3 (1.19%) ISO/IEC 27001
3 2 (0.79%) ISO 9001
4 1 (0.40%) SEPA
System Software
1 68 (26.88%) Active Directory
2 29 (11.46%) VMware Infrastructure
3 18 (7.11%) Hyper-V
4 11 (4.35%) XenDesktop
5 10 (3.95%) vSphere
5 10 (3.95%) XenApp
6 3 (1.19%) Virtual Machines
Systems Management
1 10 (3.95%) SCOM
2 8 (3.16%) SCCM
3 6 (2.37%) Microsoft Clustering
3 6 (2.37%) OpenView Configuration Management
4 5 (1.98%) Backup Exec
4 5 (1.98%) Microsoft Data Protection Manager
4 5 (1.98%) NetBackup
4 5 (1.98%) Norton AntiVirus
4 5 (1.98%) SCDPM
5 2 (0.79%) BladeLogic
5 2 (0.79%) Opscode Chef
5 2 (0.79%) PaperCut
5 2 (0.79%) SafeCom
6 1 (0.40%) Cisco UCCE
6 1 (0.40%) Symantec Endpoint Protection
6 1 (0.40%) Systems Management Server (SMS)
Vendors
1 89 (35.18%) Microsoft
2 56 (22.13%) VMware
3 43 (17.00%) Citrix
4 26 (10.28%) Oracle
5 21 (8.30%) Bomgar
5 21 (8.30%) Cisco
6 19 (7.51%) NetApp
7 11 (4.35%) HP
7 11 (4.35%) IBM
8 10 (3.95%) CODA
8 10 (3.95%) Hyperion
8 10 (3.95%) Symantec
9 8 (3.16%) Dell
9 8 (3.16%) Google
9 8 (3.16%) Sitecore
10 6 (2.37%) Remedy
10 6 (2.37%) SAP
11 5 (1.98%) EMC
11 5 (1.98%) LANSA
11 5 (1.98%) Veeam
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