The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 523 587 684
Rank change year-on-year
+64 +97
Permanent jobs requiring a 2nd Line Support Engineer 345 274 177
As % of all permanent IT jobs located in England 0.35% 0.28% 0.17%
As % of the Job Titles category 0.37% 0.30% 0.18%
Number of salaries quoted 280 244 143
Average salary £27,000 £26,000 £27,500
Average salary % change year-on-year
+3.84% -5.45%
90% offered a salary of more than £22,500 £22,000 £21,500
10% offered a salary of more than £33,000 £32,500 £40,000
UK excluding London average salary £26,000 £25,500 £27,500
% change year-on-year
+1.96% -7.27%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93525 91713 97883
As % of all permanent IT jobs located in England 94.83% 94.58% 95.16%
Number of salaries quoted 78550 74983 84737
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 23 January 2015.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 118 £27,500 +1.85% 20
South East -13 115 £27,000 +3.84% 18
North West +6 30 £25,000 +8.69% 3
South West -5 21 £24,000 -7.69% 4
East of England -15 21 £27,500 +14.58% 3
East Midlands +34 13 £27,500 +2.80% 1
Yorkshire +1 13 £22,500 -13.46% 1
West Midlands -15 12 £25,000 +11.11% 1
North East -12 5 £29,000 +13.72%
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 23 January 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 606 (83.82%) Windows
2 420 (58.09%) Microsoft
3 394 (54.50%) Active Directory
4 272 (37.62%) MS Exchange
5 237 (32.78%) MS Excel
6 220 (30.43%) MS Office
7 202 (27.94%) Firewall
8 201 (27.80%) Windows Server 2008
9 193 (26.69%) VMware
10 178 (24.62%) Windows Server 2003
11 169 (23.37%) Windows XP
12 167 (23.10%) Windows 7
13 165 (22.82%) Windows 8
14 149 (20.61%) Cisco
15 136 (18.81%) ITIL
16 133 (18.40%) VMware Infrastructure
17 130 (17.98%) Exchange Server 2010
17 130 (17.98%) Microsoft Certification
18 129 (17.84%) Windows Server 2012
19 125 (17.29%) TCP/IP
20 121 (16.74%) Citrix
20 121 (16.74%) Blackberry
21 117 (16.18%) DNS
22 111 (15.35%) LAN
23 102 (14.11%) HP
24 97 (13.42%) Security Cleared
25 95 (13.14%) VPN
26 94 (13.00%) SLA
27 93 (12.86%) WAN
28 90 (12.45%) DHCP

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 23 January 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 272 (37.62%) MS Exchange
2 130 (17.98%) Exchange Server 2010
3 70 (9.68%) Exchange Server 2003
4 67 (9.27%) Blackberry Enterprise Server
5 62 (8.58%) Exchange Server 2007
6 51 (7.05%) Exchange Server 2013
7 36 (4.98%) IIS
8 31 (4.29%) Live Communications Server
9 27 (3.73%) SharePoint
10 19 (2.63%) Exchange Server 2000
11 14 (1.94%) IBM Notes
12 13 (1.80%) Lync
13 12 (1.66%) Apache
14 7 (0.97%) SharePoint 2013
15 4 (0.55%) Office Communications Server
16 3 (0.41%) CMS
16 3 (0.41%) WebLogic
16 3 (0.41%) Commerce Server
17 2 (0.28%) Lotus Domino
17 2 (0.28%) WebSphere
Applications
1 237 (32.78%) MS Excel
2 220 (30.43%) MS Office
3 24 (3.32%) MS PowerPoint
4 10 (1.38%) MS Visio
5 5 (0.69%) PowerPivot
Business Applications
1 1 (0.14%) SAP Oil and Gas
1 1 (0.14%) Nortel Periphonics
Cloud Services
1 37 (5.12%) Office 365
2 3 (0.41%) Google Apps
3 2 (0.28%) Cloud Computing
3 2 (0.28%) Microsoft Azure
3 2 (0.28%) SaaS
Communications & Networking
1 202 (27.94%) Firewall
2 125 (17.29%) TCP/IP
3 117 (16.18%) DNS
4 111 (15.35%) LAN
5 95 (13.14%) VPN
6 93 (12.86%) WAN
7 90 (12.45%) DHCP
8 54 (7.47%) SAN
9 53 (7.33%) Internet
10 35 (4.84%) VoIP
11 21 (2.90%) Wireless
12 19 (2.63%) MPLS
13 18 (2.49%) Ethernet
13 18 (2.49%) Cisco ASA
14 17 (2.35%) VLAN
15 10 (1.38%) IP Telephony
15 10 (1.38%) Cisco IOS
16 8 (1.11%) Wi-Fi
16 8 (1.11%) DSL
17 7 (0.97%) Network Security
Database & Business Intelligence
1 71 (9.82%) SQL Server
2 15 (2.07%) Crystal Reports
3 11 (1.52%) SQL Server 2005
4 9 (1.24%) SQL Server 2012
5 8 (1.11%) MySQL
5 8 (1.11%) SQL Server 2008
5 8 (1.11%) SQL Server Integration Services
6 2 (0.28%) FileMaker
6 2 (0.28%) Oracle Database
7 1 (0.14%) Microsoft Analysis Services
7 1 (0.14%) SQL Server Reporting Services
7 1 (0.14%) SQL Server Analysis Services
7 1 (0.14%) Informix
7 1 (0.14%) MS Access
Development Applications
1 11 (1.52%) Visual Studio
2 5 (0.69%) Eclipse
2 5 (0.69%) Subversion
3 1 (0.14%) Team Foundation Server
General
1 89 (12.31%) Finance
2 59 (8.16%) Telecoms
3 39 (5.39%) Retail
4 15 (2.07%) Banking
5 6 (0.83%) Legal
6 5 (0.69%) Manufacturing
6 5 (0.69%) Law
7 3 (0.41%) Marketing
8 2 (0.28%) French Language
8 2 (0.28%) German Language
8 2 (0.28%) Front Office
8 2 (0.28%) Advertising
8 2 (0.28%) Spanish Language
9 1 (0.14%) Publishing
9 1 (0.14%) Electronics
9 1 (0.14%) Italian Language
9 1 (0.14%) Russian Language
9 1 (0.14%) Investment Banking
Libraries, Frameworks & Software Standards
1 18 (2.49%) .NET
2 8 (1.11%) HTML
3 7 (0.97%) ASP.NET
4 6 (0.83%) Web Services
5 5 (0.69%) SOAP
6 3 (0.41%) .NET Framework
7 2 (0.28%) Spring
8 1 (0.14%) XML
8 1 (0.14%) Flash
8 1 (0.14%) J2EE
8 1 (0.14%) Application Packaging
Miscellaneous
1 121 (16.74%) Blackberry
2 41 (5.67%) Replication
3 38 (5.26%) Clustering
4 31 (4.29%) Analytical Skills
5 21 (2.90%) iPhone
6 16 (2.21%) Fat Client
6 16 (2.21%) Thin Client
7 14 (1.94%) Management Information System
8 12 (1.66%) Enterprise Software
9 10 (1.38%) Computer Science
10 8 (1.11%) Statistics
11 7 (0.97%) PDA
11 7 (0.97%) EqualLogic
12 6 (0.83%) FlexPod
12 6 (0.83%) e-Health
13 3 (0.41%) EPoS
13 3 (0.41%) Client/Server
13 3 (0.41%) Video Conferencing
14 2 (0.28%) Mobile Computing
14 2 (0.28%) Social Media
Operating Systems
1 606 (83.82%) Windows
2 201 (27.80%) Windows Server 2008
3 178 (24.62%) Windows Server 2003
4 169 (23.37%) Windows XP
5 167 (23.10%) Windows 7
6 165 (22.82%) Windows 8
7 129 (17.84%) Windows Server 2012
8 71 (9.82%) Mac OS X
9 68 (9.41%) Linux
10 58 (8.02%) Windows Vista
11 52 (7.19%) Windows 2000 Server
12 27 (3.73%) Android
13 19 (2.63%) Mac OS
14 17 (2.35%) Apple iOS
15 7 (0.97%) UNIX
16 5 (0.69%) Windows 2000
16 5 (0.69%) VMS
17 3 (0.41%) CentOS
17 3 (0.41%) Red Hat Enterprise Linux
18 2 (0.28%) Mac OS X Server
Processes & Methodologies
1 136 (18.81%) ITIL
2 61 (8.44%) Release Management
3 43 (5.95%) Software Deployment
4 37 (5.12%) Software Distribution
4 37 (5.12%) Root Cause Analysis
5 35 (4.84%) High Availability
6 32 (4.43%) Problem Management
7 30 (4.15%) Kalman Filter
8 29 (4.01%) Service Delivery
9 27 (3.73%) Incident Management
10 21 (2.90%) Time Management
10 21 (2.90%) Disaster Recovery
11 20 (2.77%) CRM
12 14 (1.94%) Service Management
13 12 (1.66%) Change Management
13 12 (1.66%) Risk Analysis
13 12 (1.66%) Performance Tuning
13 12 (1.66%) Network Monitoring
14 11 (1.52%) Mentoring
14 11 (1.52%) Load Balancing
Programming Languages
1 74 (10.24%) SQL
2 26 (3.60%) C
3 19 (2.63%) PowerShell
4 12 (1.66%) C#
5 10 (1.38%) VB
6 8 (1.11%) T-SQL
7 7 (0.97%) Java
8 5 (0.69%) VB.NET
8 5 (0.69%) VB6
9 3 (0.41%) Bash Shell
9 3 (0.41%) VBA
9 3 (0.41%) VBScript
9 3 (0.41%) PHP
10 2 (0.28%) JavaScript
10 2 (0.28%) Python
11 1 (0.14%) PL/SQL
Qualifications
1 130 (17.98%) Microsoft Certification
2 97 (13.42%) Security Cleared
3 88 (12.17%) MCSE
4 75 (10.37%) DV Cleared
5 73 (10.10%) MCP
6 70 (9.68%) Cisco Certification
7 68 (9.41%) CCNA
8 62 (8.58%) MCITP
9 57 (7.88%) SC Cleared
10 50 (6.92%) MCSA
11 33 (4.56%) MCTS
12 26 (3.60%) Degree
13 20 (2.77%) ITIL Certification
14 16 (2.21%) VMware Certified Professional (VCP)
15 10 (1.38%) ITIL Foundation Certificate
16 9 (1.24%) CCA
16 9 (1.24%) Citrix Certification
17 7 (0.97%) CCNP
18 6 (0.83%) A+ Certification
19 5 (0.69%) JNCIA
Quality Assurance & Compliance
1 94 (13.00%) SLA
2 10 (1.38%) ISO/IEC 27001
3 6 (0.83%) PCI DSS
4 4 (0.55%) ISO 9001
5 2 (0.28%) QA
System Software
1 394 (54.50%) Active Directory
2 133 (18.40%) VMware Infrastructure
3 65 (8.99%) Hyper-V
4 40 (5.53%) XenApp
5 34 (4.70%) vSphere
6 29 (4.01%) Terminal Services
7 10 (1.38%) XenDesktop
8 9 (1.24%) VMware ESXi
9 6 (0.83%) Firmware
10 5 (0.69%) VMware ESX
10 5 (0.69%) vCloud
10 5 (0.69%) Citrix Presentation Server
10 5 (0.69%) XenServer
11 2 (0.28%) Microsoft App-V
11 2 (0.28%) Microsoft Virtual Server
12 1 (0.14%) VMware Workstation
12 1 (0.14%) Terminal Server
12 1 (0.14%) ISA Server
12 1 (0.14%) VMware Server
Systems Management
1 53 (7.33%) SCCM
2 42 (5.81%) OpenView Configuration Management
3 38 (5.26%) Systems Management Server (SMS)
4 29 (4.01%) Backup Exec
5 26 (3.60%) WSUS
6 25 (3.46%) SCOM
7 17 (2.35%) Norton AntiVirus
8 7 (0.97%) NetBackup
9 5 (0.69%) WMI
10 4 (0.55%) Dollar Universe
10 4 (0.55%) Nagios
11 2 (0.28%) OpenView
11 2 (0.28%) Tivoli
11 2 (0.28%) MOM
12 1 (0.14%) Cisco IPCC
12 1 (0.14%) Symantec Enterprise Vault
12 1 (0.14%) SCDPM
Vendors
1 420 (58.09%) Microsoft
2 193 (26.69%) VMware
3 149 (20.61%) Cisco
4 121 (16.74%) Citrix
5 102 (14.11%) HP
6 59 (8.16%) Apple
6 59 (8.16%) Fujitsu
7 50 (6.92%) McAfee
8 48 (6.64%) Symantec
9 44 (6.09%) Sophos
10 39 (5.39%) Dell
11 27 (3.73%) NetApp
12 26 (3.60%) SonicWALL
13 22 (3.04%) Avaya
13 22 (3.04%) Juniper
14 20 (2.77%) Veeam
15 15 (2.07%) IBM
16 14 (1.94%) Lotus
16 14 (1.94%) WatchGuard
17 11 (1.52%) F5
Middlewich, Cheshire
AWD Recruitment
Salary: up to £21,000 + Benefits
Posted: 2 days ago
Middlesex
TLP Consultancy Ltd.
Salary: £23000 - £26000 per annum
Posted: 2 days ago
South West London
Edison Hill Ltd
Salary: From £23,000 to £25,000 per annum Plus benefits, bonus and certified t
Posted: 2 days ago
London
Cititec
Salary: £30k - 38k per year
Posted: 2 days ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 2 days ago
Walton-On-Thames, Surrey
IT Support Desk Limited
Salary: From £18,000 to £25,000 per annum
Posted: 2 days ago
Farnborough, Hampshire
Coal IT Services
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
City, London
Annapurna
Salary: £25000 - £32000 per annum
Posted: 3 days ago
South East London
Marcus Donald People
Salary: £24000 - £26000 per annum
Posted: 3 days ago
West London
Mortimer Spinks
Salary: £22000 - £25000 per annum + Microsoft Certifications & Bens
Posted: 3 days ago
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 3 days ago
London
Etech Partners
Salary: Up to £30,000 per annum + Bens
Posted: 3 days ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: Circa 18-30K NEG
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £35000 - £40000 per annum + bens + bonus + on call allowance
Posted: 3 days ago
Uxbridge, Middlesex
Latcom Ltd
Salary: From £25,000 to £35,000 per annum + VG benefits
Posted: 3 days ago
Petersfield, Hampshire
Circle Recruitment
Salary: £20000 - £30000 per annum
Posted: 3 days ago
Chelmsford, Essex
Cooper Lomaz Recruitment Ltd
Salary: £20k - 30k per year
Posted: 4 days ago
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Car, Benefits
Posted: 5 days ago
Watford, Hertfordshire
Cadence Resourcing
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Barton-Upon-Humber, South Humberside
Millshill Recruitment Ltd
Salary: Up to £20,000 per annum plus bens
Posted: 5 days ago