The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 538 597 683
Rank change year-on-year
+59 +86
Permanent jobs requiring a 2nd Line Support Engineer 375 254 208
As % of all permanent IT jobs located in England 0.36% 0.25% 0.19%
As % of the Job Titles category 0.38% 0.27% 0.20%
Number of salaries quoted 288 220 159
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £21,500 £22,000 £20,000
10% offered a salary of more than £32,500 £32,500 £32,500
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99334 94125 105556
As % of all permanent IT jobs located in England 94.38% 94.25% 95.25%
Number of salaries quoted 81237 79015 90798
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 17 September 2014.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +35 153 £26,000 +4.00% 7
London +5 90 £27,500 +2.80% 15
South West +9 54 £24,000 -4.00% 7
East of England +5 27 £25,000 -12.28% 1
West Midlands -4 17 £23,000 - 1
North West -6 17 £26,750 +24.41%
Yorkshire -30 9 £21,500 -
East Midlands -7 8 £22,500 +5.88% 4
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 17 September 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 632 (84.38%) Windows
2 410 (54.74%) Microsoft
3 397 (53.00%) Active Directory
4 298 (39.79%) MS Exchange
5 279 (37.25%) MS Excel
6 249 (33.24%) Windows Server 2008
7 224 (29.91%) MS Office
8 220 (29.37%) VMware
9 191 (25.50%) Windows 7
10 189 (25.23%) Windows XP
11 167 (22.30%) Windows Server 2003
12 164 (21.90%) Microsoft Certification
13 161 (21.50%) Firewall
14 153 (20.43%) VMware Infrastructure
15 144 (19.23%) Exchange Server 2010
16 138 (18.42%) Citrix
17 133 (17.76%) ITIL
17 133 (17.76%) Windows 8
18 123 (16.42%) TCP/IP
18 123 (16.42%) DNS
19 119 (15.89%) Windows Server 2012
20 107 (14.29%) Blackberry
21 104 (13.89%) SQL
21 104 (13.89%) MCSE
22 100 (13.35%) MCP
23 99 (13.22%) Cisco
24 98 (13.08%) SLA
24 98 (13.08%) Exchange Server 2007
25 94 (12.55%) HP
26 93 (12.42%) LAN

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 17 September 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 298 (39.79%) MS Exchange
2 144 (19.23%) Exchange Server 2010
3 98 (13.08%) Exchange Server 2007
4 81 (10.81%) Exchange Server 2003
5 56 (7.48%) Blackberry Enterprise Server
6 55 (7.34%) SharePoint
7 54 (7.21%) Exchange Server 2013
8 37 (4.94%) IIS
9 24 (3.20%) Live Communications Server
10 16 (2.14%) Apache
11 14 (1.87%) Exchange Server 2000
12 9 (1.20%) IBM Notes
13 7 (0.93%) Lync
14 6 (0.80%) SharePoint 2013
15 5 (0.67%) K2 blackpearl
15 5 (0.67%) WebSphere
16 3 (0.40%) WebLogic
17 1 (0.13%) SAS
17 1 (0.13%) SharePoint Server
Applications
1 279 (37.25%) MS Excel
2 224 (29.91%) MS Office
3 34 (4.54%) MS PowerPoint
4 8 (1.07%) MS Visio
Business Applications
1 1 (0.13%) Dynamics CRM
1 1 (0.13%) Line 500
1 1 (0.13%) Remedy ITSM
Cloud Services
1 35 (4.67%) Office 365
2 18 (2.40%) Microsoft Azure
3 9 (1.20%) SaaS
4 4 (0.53%) Cloud Computing
5 3 (0.40%) Google Apps
6 2 (0.27%) Amazon AWS
7 1 (0.13%) PaaS
Communications & Networking
1 161 (21.50%) Firewall
2 123 (16.42%) TCP/IP
2 123 (16.42%) DNS
3 93 (12.42%) LAN
4 91 (12.15%) DHCP
5 76 (10.15%) WAN
6 65 (8.68%) SAN
7 61 (8.14%) Internet
8 57 (7.61%) VPN
9 40 (5.34%) Wireless
10 27 (3.60%) VoIP
11 22 (2.94%) ADSL
12 12 (1.60%) BGP
13 10 (1.34%) MPLS
14 9 (1.20%) VLAN
14 9 (1.20%) Network Security
15 8 (1.07%) SMS
16 7 (0.93%) SSL
16 7 (0.93%) Wi-Fi
17 6 (0.80%) iSCSI
Database & Business Intelligence
1 89 (11.88%) SQL Server
2 18 (2.40%) MySQL
3 14 (1.87%) Crystal Reports
4 5 (0.67%) SQL Server 2005
4 5 (0.67%) Oracle Database
5 4 (0.53%) SQL Server 2008
6 2 (0.27%) SQL Server 2012
7 1 (0.13%) SQL Server Analysis Services
7 1 (0.13%) Informix
7 1 (0.13%) Oracle Reports
7 1 (0.13%) MS Access
7 1 (0.13%) Microsoft Analysis Services
Development Applications
1 5 (0.67%) Eclipse
1 5 (0.67%) Subversion
2 3 (0.40%) Visual Studio
General
1 84 (11.21%) Finance
2 35 (4.67%) Telecoms
3 28 (3.74%) Retail
4 16 (2.14%) Banking
5 11 (1.47%) Legal
6 7 (0.93%) Back Office
6 7 (0.93%) Greek Language
6 7 (0.93%) Polish Language
7 5 (0.67%) Manufacturing
7 5 (0.67%) Publishing
8 4 (0.53%) Law
9 3 (0.40%) Games
9 3 (0.40%) Italian Language
9 3 (0.40%) German Language
10 2 (0.27%) Spanish Language
10 2 (0.27%) Marketing
10 2 (0.27%) French Language
11 1 (0.13%) Investment Banking
11 1 (0.13%) Advertising
11 1 (0.13%) Front Office
Libraries, Frameworks & Software Standards
1 20 (2.67%) .NET
2 17 (2.27%) Web Services
3 10 (1.34%) XML
4 6 (0.80%) SOAP
5 5 (0.67%) ASP.NET
6 4 (0.53%) HTML
6 4 (0.53%) ADSI
7 3 (0.40%) CSS
8 1 (0.13%) DHTML
8 1 (0.13%) DOM
8 1 (0.13%) Flash
8 1 (0.13%) XHTML
8 1 (0.13%) XML Schema
8 1 (0.13%) Ajax
8 1 (0.13%) JSON
Miscellaneous
1 107 (14.29%) Blackberry
2 38 (5.07%) Analytical Skills
3 34 (4.54%) Clustering
4 29 (3.87%) iPhone
5 22 (2.94%) Enterprise Software
6 18 (2.40%) PDA
7 16 (2.14%) Firmware
7 16 (2.14%) Thin Client
7 16 (2.14%) Fat Client
8 12 (1.60%) Replication
8 12 (1.60%) iPad
9 11 (1.47%) EqualLogic
10 8 (1.07%) Computer Science
11 7 (0.93%) Video Conferencing
12 5 (0.67%) Hedge funds
13 3 (0.40%) Client/Server
14 2 (0.27%) Mathematics
14 2 (0.27%) EPoS
14 2 (0.27%) Device Driver
15 1 (0.13%) E-Learning
Operating Systems
1 632 (84.38%) Windows
2 249 (33.24%) Windows Server 2008
3 191 (25.50%) Windows 7
4 189 (25.23%) Windows XP
5 167 (22.30%) Windows Server 2003
6 133 (17.76%) Windows 8
7 119 (15.89%) Windows Server 2012
8 85 (11.35%) Linux
9 49 (6.54%) Windows Vista
10 34 (4.54%) Mac OS X
11 28 (3.74%) Android
12 22 (2.94%) Mac OS
13 13 (1.74%) UNIX
14 12 (1.60%) Windows 2000
15 10 (1.34%) Windows 2000 Server
16 5 (0.67%) Red Hat Enterprise Linux
17 4 (0.53%) AIX
18 3 (0.40%) VMS
19 1 (0.13%) HPUX
19 1 (0.13%) Solaris
Processes & Methodologies
1 133 (17.76%) ITIL
2 36 (4.81%) Service Management
3 30 (4.01%) Incident Management
4 27 (3.60%) High Availability
5 26 (3.47%) Time Management
6 24 (3.20%) Service Delivery
6 24 (3.20%) Kalman Filter
7 21 (2.80%) Change Control
7 21 (2.80%) Root Cause Analysis
7 21 (2.80%) Software Deployment
8 20 (2.67%) Release Management
9 16 (2.14%) Mentoring
10 15 (2.00%) ITIL V2
11 14 (1.87%) Disaster Recovery
12 13 (1.74%) Software Testing
12 13 (1.74%) Software Distribution
13 11 (1.47%) Mobile Device Management
13 11 (1.47%) Continuous Improvement
13 11 (1.47%) ISMS
13 11 (1.47%) Problem Management
Programming Languages
1 104 (13.89%) SQL
2 31 (4.14%) C
3 19 (2.54%) PowerShell
4 16 (2.14%) C#
4 16 (2.14%) T-SQL
5 13 (1.74%) VBScript
6 12 (1.60%) VB.NET
7 9 (1.20%) VBA
8 8 (1.07%) VB
9 5 (0.67%) Java
9 5 (0.67%) VB6
10 4 (0.53%) Bash Shell
10 4 (0.53%) JavaScript
11 2 (0.27%) PHP
11 2 (0.27%) Python
12 1 (0.13%) PHP5
12 1 (0.13%) PHP4
12 1 (0.13%) Google Apps Script
12 1 (0.13%) Perl
Qualifications
1 164 (21.90%) Microsoft Certification
2 104 (13.89%) MCSE
3 100 (13.35%) MCP
4 76 (10.15%) Security Cleared
5 72 (9.61%) MCITP
6 65 (8.68%) MCSA
7 54 (7.21%) Cisco Certification
8 53 (7.08%) CCNA
9 47 (6.28%) SC Cleared
10 45 (6.01%) DV Cleared
10 45 (6.01%) MCTS
11 33 (4.41%) Degree
12 18 (2.40%) VMware Certified Professional (VCP)
13 15 (2.00%) A+ Certification
13 15 (2.00%) ITIL Certification
14 13 (1.74%) Citrix Certification
15 7 (0.93%) Network+ Certification
16 6 (0.80%) CCA
17 4 (0.53%) CCSA
18 3 (0.40%) Check Point Certification
Quality Assurance & Compliance
1 98 (13.08%) SLA
2 13 (1.74%) ISO/IEC 27001
3 3 (0.40%) QA
System Software
1 397 (53.00%) Active Directory
2 153 (20.43%) VMware Infrastructure
3 53 (7.08%) Hyper-V
4 42 (5.61%) Terminal Services
5 37 (4.94%) XenApp
6 19 (2.54%) XenDesktop
6 19 (2.54%) vSphere
7 10 (1.34%) VMware ESXi
8 9 (1.20%) XenServer
9 8 (1.07%) VMware ESX
10 6 (0.80%) NDS
11 5 (0.67%) Microsoft App-V
12 4 (0.53%) Citrix Presentation Server
12 4 (0.53%) Terminal Server
13 3 (0.40%) Microsoft Virtual Server
13 3 (0.40%) vCloud
14 1 (0.13%) Forefront TMG
14 1 (0.13%) VMware Server
14 1 (0.13%) ISA Server
Systems Management
1 63 (8.41%) SCCM
2 57 (7.61%) Backup Exec
3 31 (4.14%) WSUS
4 27 (3.60%) Norton AntiVirus
5 20 (2.67%) Systems Management Server (SMS)
6 19 (2.54%) OpenView Configuration Management
7 18 (2.40%) SCOM
8 16 (2.14%) NetBackup
9 7 (0.93%) Tivoli Storage Manager
10 6 (0.80%) OpenView
11 5 (0.67%) Tivoli
11 5 (0.67%) MOM
12 3 (0.40%) ARCserve
13 2 (0.27%) McAfee ePO
14 1 (0.13%) Symantec Enterprise Vault
14 1 (0.13%) SCDPM
14 1 (0.13%) EMC NetWorker
14 1 (0.13%) Nagios
14 1 (0.13%) MAILsweeper
Vendors
1 410 (54.74%) Microsoft
2 220 (29.37%) VMware
3 138 (18.42%) Citrix
4 99 (13.22%) Cisco
5 94 (12.55%) HP
6 83 (11.08%) Symantec
7 52 (6.94%) Apple
8 42 (5.61%) Juniper
9 38 (5.07%) Fujitsu
9 38 (5.07%) Veeam
10 26 (3.47%) Dell
11 24 (3.20%) McAfee
12 20 (2.67%) EMC
13 19 (2.54%) SonicWALL
14 16 (2.14%) Meru Networks
15 15 (2.00%) IBM
16 14 (1.87%) Veritas
17 12 (1.60%) Red Hat
18 11 (1.47%) Oracle
19 10 (1.34%) Bloomberg
Lincoln, Lincolnshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 5 hours ago
City, London
Gold Group
Salary: £20000 - £30000 per annum + benefits
Posted: 20 hours ago
Devon
Roc Search
Salary: £18000 - £20000 per annum + + Benefits
Posted: 21 hours ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: Neg
Posted: 23 hours ago
East London
Connect Support Services Ltd
Salary: Negotiable
Posted: Yesterday
City, London
Yoh Company
Salary: £25000 - £30000 per annum
Posted: 2 days ago
West London
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: 2 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Neg. dependant on exp.
Posted: 2 days ago
South West London
Edison Hill Ltd
Salary: From £20,000 to £25,000 per annum plus benefits and training
Posted: 4 days ago
City, London
People Source Consulting
Salary: £35000 - £40000 per annum + pension etc
Posted: 4 days ago
West Midlands
ARC IT Recruitment Ltd
Posted: 4 days ago
Esher, Surrey
Net Recruit.co.uk Ltd
Salary: £15,000 - £20,000 plus benefits
Posted: 5 days ago
Ashford, Kent
1st Choice Computer Appointments Ltd
Salary: From £25,000 to £32,000 per annum
Posted: 5 days ago
North West London
Allied Worldwide
Salary: From £22,000 to £26,000 per annum
Posted: 5 days ago
Nottingham, Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £28,000 to £32,000 per annum 10%bonus pension and healthcare
Posted: 6 days ago
Scunthorpe, South Humberside
Senitor Associates
Salary: £18000 - £22000 per annum + benefits
Posted: 6 days ago
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £22,000 to £28,000 per annum plus benefits
Posted: 8 days ago
South East London
Redblade Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 11 days ago
Harrow, Middlesex
Allied Worldwide
Posted: 20 days ago