The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 511 557 589
Rank change year-on-year
+46 +32
Permanent jobs requiring a 2nd Line Support Engineer 400 364 277
As % of all permanent IT jobs located in England 0.39% 0.33% 0.27%
As % of the Job Titles category 0.42% 0.35% 0.29%
Number of salaries quoted 361 304 243
Average salary £26,000 £25,500 £26,450
Average salary % change year-on-year
+1.96% -3.59%
90% offered a salary of more than £22,000 £21,775 £21,350
10% offered a salary of more than £32,500 £31,950 £40,000
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96278 104019 95979
As % of all permanent IT jobs located in England 94.49% 94.49% 94.54%
Number of salaries quoted 80462 86063 80776
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 6 July 2015.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +17 152 £25,500 +2.00% 15
London +70 148 £27,500 - 12
South West -26 23 £21,000 -14.28% 2
West Midlands +3 22 £24,625 -1.50%
North West 0 22 £25,000 +8.69% 2
East of England -12 15 £26,000 +13.04% 2
Yorkshire +9 10 £25,000 +9.89% 1
East Midlands +4 6 £24,500 +8.88% 1
North East -17 2 £31,000 +21.56% 1
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 6 July 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 683 (85.59%) Windows
2 491 (61.53%) Microsoft
3 463 (58.02%) Active Directory
4 323 (40.48%) MS Exchange
5 275 (34.46%) Windows Server 2008
6 268 (33.58%) VMware
7 240 (30.08%) MS Office
8 219 (27.44%) Firewall
9 216 (27.07%) MS Excel
10 213 (26.69%) Windows Server 2003
11 212 (26.57%) Windows Server 2012
12 199 (24.94%) ITIL
13 192 (24.06%) Microsoft Certification
14 183 (22.93%) Windows 7
15 174 (21.80%) Cisco
16 173 (21.68%) TCP/IP
17 171 (21.43%) Exchange Server 2010
18 164 (20.55%) Citrix
19 162 (20.30%) VMware Infrastructure
20 161 (20.18%) Windows 8
21 157 (19.67%) Blackberry
22 143 (17.92%) LAN
23 139 (17.42%) Windows XP
24 134 (16.79%) DNS
25 129 (16.17%) Exchange Server 2013
26 123 (15.41%) SLA
27 120 (15.04%) WAN
28 115 (14.41%) Hyper-V
29 111 (13.91%) Exchange Server 2007
29 111 (13.91%) MCSE

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 6 July 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 323 (40.48%) MS Exchange
2 171 (21.43%) Exchange Server 2010
3 129 (16.17%) Exchange Server 2013
4 111 (13.91%) Exchange Server 2007
5 73 (9.15%) Exchange Server 2003
6 44 (5.51%) IIS
7 43 (5.39%) Blackberry Enterprise Server
8 32 (4.01%) SharePoint
9 29 (3.63%) Lync
10 21 (2.63%) Exchange Server 2000
11 8 (1.00%) Live Communications Server
11 8 (1.00%) IBM Notes
12 7 (0.88%) Apache
12 7 (0.88%) SharePoint Server
13 6 (0.75%) CMS
14 4 (0.50%) Commerce Server
14 4 (0.50%) SharePoint 2010
15 3 (0.38%) Lotus Domino
15 3 (0.38%) SharePoint 2013
16 1 (0.13%) WebLogic
Applications
1 240 (30.08%) MS Office
2 216 (27.07%) MS Excel
3 21 (2.63%) MS PowerPoint
4 18 (2.26%) MS Visio
5 4 (0.50%) MS Project
6 2 (0.25%) Adobe Creative Suite
7 1 (0.13%) InDesign
Business Applications
1 2 (0.25%) Sage 200
2 1 (0.13%) Oracle Applications
2 1 (0.13%) Infor CRM
2 1 (0.13%) Retail-J
Cloud Services
1 71 (8.90%) Office 365
2 12 (1.50%) Cloud Computing
3 10 (1.25%) Amazon AWS
4 2 (0.25%) Microsoft Azure
5 1 (0.13%) Google Apps
Communications & Networking
1 219 (27.44%) Firewall
2 173 (21.68%) TCP/IP
3 143 (17.92%) LAN
4 134 (16.79%) DNS
5 120 (15.04%) WAN
6 102 (12.78%) DHCP
7 84 (10.53%) VoIP
8 71 (8.90%) SAN
9 65 (8.15%) VPN
10 53 (6.64%) Internet
11 49 (6.14%) Wireless
12 28 (3.51%) VLAN
12 28 (3.51%) Cisco ASA
13 27 (3.38%) NAS
14 25 (3.13%) Cisco Nexus
14 25 (3.13%) ADSL
15 20 (2.51%) IPv4
16 17 (2.13%) Ethernet
16 17 (2.13%) Fibre Channel
17 15 (1.88%) iSCSI
Database & Business Intelligence
1 47 (5.89%) SQL Server
2 10 (1.25%) SQL Server 2008
3 6 (0.75%) SQL Server 2005
4 4 (0.50%) SQL Server Integration Services
4 4 (0.50%) SQL Server 2012
4 4 (0.50%) SQL Server Reporting Services
5 3 (0.38%) MarkLogic
5 3 (0.38%) Oracle Database
5 3 (0.38%) Relational Database
6 2 (0.25%) RDBMS
6 2 (0.25%) SQL Server 2000
7 1 (0.13%) MySQL
Development Applications
1 5 (0.63%) Apache Ivy
2 4 (0.50%) Team Foundation Server
3 1 (0.13%) Bugzilla
3 1 (0.13%) Subversion
3 1 (0.13%) Git (software)
General
1 57 (7.14%) Finance
2 16 (2.01%) Telecoms
3 11 (1.38%) Retail
3 11 (1.38%) Electronics
4 10 (1.25%) Marketing
5 8 (1.00%) Manufacturing
6 7 (0.88%) Advertising
7 6 (0.75%) Publishing
8 5 (0.63%) Legal
9 4 (0.50%) Law
9 4 (0.50%) Banking
9 4 (0.50%) Financial Institution
10 2 (0.25%) German Language
11 1 (0.13%) Automotive
Libraries, Frameworks & Software Standards
1 14 (1.75%) .NET
2 9 (1.13%) HTML
3 6 (0.75%) .NET Framework
4 4 (0.50%) Java RMI
4 4 (0.50%) Web Services
5 3 (0.38%) COM
6 1 (0.13%) CSS
6 1 (0.13%) J2EE
6 1 (0.13%) ASP.NET
6 1 (0.13%) XML
6 1 (0.13%) Software Packaging
Miscellaneous
1 157 (19.67%) Blackberry
2 46 (5.76%) Data Centre
3 42 (5.26%) Analytical Skills
4 33 (4.14%) iPhone
5 19 (2.38%) Video Conferencing
6 14 (1.75%) iPad
7 10 (1.25%) FlexPod
7 10 (1.25%) Enterprise Cloud
7 10 (1.25%) Clustering
8 9 (1.13%) Replication
9 8 (1.00%) Statistics
9 8 (1.00%) e-Health
9 8 (1.00%) Management Information System
10 7 (0.88%) Handset
10 7 (0.88%) Thin Client
10 7 (0.88%) Fat Client
10 7 (0.88%) Mathematics
11 6 (0.75%) Enterprise Software
12 5 (0.63%) PDA
13 4 (0.50%) Digital Media
Operating Systems
1 683 (85.59%) Windows
2 275 (34.46%) Windows Server 2008
3 213 (26.69%) Windows Server 2003
4 212 (26.57%) Windows Server 2012
5 183 (22.93%) Windows 7
6 161 (20.18%) Windows 8
7 139 (17.42%) Windows XP
8 98 (12.28%) Linux
9 83 (10.40%) Windows Vista
10 79 (9.90%) Mac OS X
11 65 (8.15%) Android
12 36 (4.51%) Apple iOS
12 36 (4.51%) Windows 2000 Server
13 28 (3.51%) Red Hat Enterprise Linux
14 27 (3.38%) Mac OS
15 14 (1.75%) CentOS
16 11 (1.38%) UNIX
17 10 (1.25%) Data ONTAP
18 4 (0.50%) Solaris
18 4 (0.50%) SUSE
Processes & Methodologies
1 199 (24.94%) ITIL
2 48 (6.02%) Service Delivery
2 48 (6.02%) Problem Management
3 40 (5.01%) Root Cause Analysis
4 30 (3.76%) Incident Management
5 27 (3.38%) Mentoring
6 22 (2.76%) Kalman Filter
7 21 (2.63%) Time Management
8 20 (2.51%) Risk Analysis
8 20 (2.51%) Migration
9 19 (2.38%) Service Management
9 19 (2.38%) Network Management
10 17 (2.13%) CRM
11 15 (1.88%) Configuration Management
12 14 (1.75%) Change Management
12 14 (1.75%) Load Balancing
13 11 (1.38%) Project Management
13 11 (1.38%) Network Architecture
13 11 (1.38%) Coaching
14 10 (1.25%) Performance Tuning
Programming Languages
1 73 (9.15%) SQL
2 42 (5.26%) C
3 19 (2.38%) PowerShell
4 12 (1.50%) VB
5 4 (0.50%) VBA
5 4 (0.50%) VBScript
6 3 (0.38%) Perl
6 3 (0.38%) PHP
6 3 (0.38%) Java
7 2 (0.25%) JavaScript
7 2 (0.25%) C#
7 2 (0.25%) Python
7 2 (0.25%) AWK
7 2 (0.25%) sed
8 1 (0.13%) PL/SQL
Qualifications
1 192 (24.06%) Microsoft Certification
2 111 (13.91%) MCSE
3 101 (12.66%) MCP
4 79 (9.90%) Cisco Certification
5 73 (9.15%) CCNA
6 59 (7.39%) MCSA
7 46 (5.76%) MCITP
8 42 (5.26%) A+ Certification
9 38 (4.76%) Degree
10 37 (4.64%) Security Cleared
11 23 (2.88%) DV Cleared
12 21 (2.63%) Network+ Certification
13 20 (2.51%) SC Cleared
14 18 (2.26%) CCNP
15 16 (2.01%) MCTS
16 14 (1.75%) VMware Certified Professional (VCP)
16 14 (1.75%) ITIL Foundation Certificate
17 9 (1.13%) ITIL Certification
18 6 (0.75%) CCA
18 6 (0.75%) Citrix Certification
Quality Assurance & Compliance
1 123 (15.41%) SLA
2 8 (1.00%) PCI DSS
3 5 (0.63%) ISO/IEC 27001
4 4 (0.50%) ISO 9001
5 1 (0.13%) QA
System Software
1 463 (58.02%) Active Directory
2 162 (20.30%) VMware Infrastructure
3 115 (14.41%) Hyper-V
4 46 (5.76%) vSphere
5 41 (5.14%) XenApp
6 35 (4.39%) Terminal Services
7 23 (2.88%) XenDesktop
8 15 (1.88%) vCloud
9 14 (1.75%) Terminal Server
9 14 (1.75%) Citrix Presentation Server
10 13 (1.63%) VMware Server
11 10 (1.25%) VMware Workstation
12 9 (1.13%) VMware ESXi
13 5 (0.63%) XenServer
14 2 (0.25%) VMware ESX
14 2 (0.25%) Firmware
15 1 (0.13%) Squid
Systems Management
1 32 (4.01%) SCCM
2 12 (1.50%) FortiGate
2 12 (1.50%) Backup Exec
3 11 (1.38%) Nagios
4 9 (1.13%) WSUS
5 8 (1.00%) Dollar Universe
6 6 (0.75%) Symantec Endpoint Protection
7 4 (0.50%) Symantec Enterprise Vault
7 4 (0.50%) DameWare
8 3 (0.38%) Casper Suite
8 3 (0.38%) SCOM
9 2 (0.25%) SCVMM
9 2 (0.25%) Norton AntiVirus
9 2 (0.25%) OpenView
9 2 (0.25%) NetBackup
10 1 (0.13%) Cisco IPCC
10 1 (0.13%) Cisco UCCX
10 1 (0.13%) Cisco CUCM
Vendors
1 491 (61.53%) Microsoft
2 268 (33.58%) VMware
3 174 (21.80%) Cisco
4 164 (20.55%) Citrix
5 111 (13.91%) Apple
6 103 (12.91%) HP
7 50 (6.27%) Dell
8 45 (5.64%) Symantec
9 42 (5.26%) Avaya
10 41 (5.14%) Juniper
11 28 (3.51%) NetApp
12 25 (3.13%) Mitel
13 21 (2.63%) Bloomberg
13 21 (2.63%) IBM
14 16 (2.01%) Red Hat
15 11 (1.38%) SonicWALL
15 11 (1.38%) F5
16 9 (1.13%) Fortinet
17 8 (1.00%) Lotus
17 8 (1.00%) CA
Letchworth Garden City, Hertfordshire
Latcom Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 2 days ago
London
Etech Partners
Salary: Up to £32,000 per annum + Benefits
Posted: 2 days ago
Northampton, Northamptonshire
Interact Consulting
Salary: 22-26k
Posted: 2 days ago
Reading, Berkshire
Davanti Solutions
Salary: £30,000 per annum
Posted: 2 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Bonus
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum excellent benefits
Posted: 2 days ago
Reading, Berkshire
IT Executive Ltd
Salary: £35000 - £45000 per annum + Bonus, Pension
Posted: 2 days ago
South East
Vodafone
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £23000 - £25000 per annum + Benefits
Posted: 2 days ago
Croydon, Surrey
Senitor Associates
Salary: £26000 per annum
Posted: 3 days ago
Dorking, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 3 days ago
London
Talent International
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 4 days ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Benefits
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 5 days ago
City, London
Bluefire Consulting
Salary: £28000 - £32000 per annum + Excellent Benefits
Posted: 5 days ago
London
Marcus Donald People
Salary: £22000 - £24000 per annum
Posted: 6 days ago
East London
Millshill Recruitment Ltd
Salary: Up to £35,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £28000.00 per annum + Excellent Benefits
Posted: 6 days ago
Kingston Upon Thames, Surrey
Millshill Recruitment Ltd
Salary: From £23,000 to £25,000 per annum
Posted: 6 days ago