The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 544 602 640
Rank change year-on-year
+58 +38
Permanent jobs requiring a 2nd Line Support Engineer 367 262 233
As % of all permanent IT jobs located in England 0.33% 0.26% 0.21%
As % of the Job Titles category 0.35% 0.27% 0.22%
Number of salaries quoted 296 233 142
Average salary £25,500 £26,000 £25,500
Average salary % change year-on-year
-1.92% +1.96%
90% offered a salary of more than £21,500 £21,500 £20,000
10% offered a salary of more than £32,150 £37,500 £32,500
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103792 95991 105966
As % of all permanent IT jobs located in England 94.38% 94.22% 95.25%
Number of salaries quoted 85662 80321 91544
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Engineer
UK

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 24 July 2014.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -14 149 £25,250 -8.18% 10
London +7 97 £27,500 -8.33% 9
South West +5 49 £24,000 -4.00% 5
East of England +4 28 £27,500 +15.78% 2
North West +4 13 £24,000 -3.03% 1
Yorkshire -23 11 £21,500 -6.52% 2
West Midlands +10 10 £24,000 +6.66% 4
East Midlands -12 7 £22,500 +2.27% 1
North East - 3 £25,500 -
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 24 July 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 595 (84.40%) Windows
2 382 (54.18%) Microsoft
3 379 (53.76%) Active Directory
4 273 (38.72%) MS Exchange
5 263 (37.30%) MS Excel
6 246 (34.89%) Windows Server 2008
7 200 (28.37%) Windows 7
8 196 (27.80%) MS Office
9 186 (26.38%) VMware
10 180 (25.53%) Windows XP
11 176 (24.96%) Firewall
12 172 (24.40%) Microsoft Certification
12 172 (24.40%) Windows Server 2003
13 139 (19.72%) Citrix
14 136 (19.29%) TCP/IP
15 132 (18.72%) VMware Infrastructure
16 122 (17.30%) DNS
16 122 (17.30%) ITIL
17 117 (16.60%) Exchange Server 2010
18 115 (16.31%) Windows 8
19 112 (15.89%) Cisco
20 107 (15.18%) MCP
21 102 (14.47%) SLA
22 99 (14.04%) MCSE
23 94 (13.33%) SQL
23 94 (13.33%) Windows Server 2012
24 90 (12.77%) LAN
25 87 (12.34%) DHCP
26 85 (12.06%) Blackberry
27 82 (11.63%) Linux

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 24 July 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 273 (38.72%) MS Exchange
2 117 (16.60%) Exchange Server 2010
3 81 (11.49%) Exchange Server 2007
4 69 (9.79%) Exchange Server 2003
5 67 (9.50%) SharePoint
6 45 (6.38%) Blackberry Enterprise Server
7 37 (5.25%) IIS
8 33 (4.68%) Exchange Server 2013
9 14 (1.99%) Apache
9 14 (1.99%) Exchange Server 2000
10 12 (1.70%) Live Communications Server
11 10 (1.42%) SharePoint 2013
12 8 (1.13%) IBM Notes
12 8 (1.13%) Lync
13 6 (0.85%) WebSphere
13 6 (0.85%) K2 blackpearl
14 2 (0.28%) SharePoint 2010
15 1 (0.14%) SharePoint Server
15 1 (0.14%) WebLogic
Applications
1 263 (37.30%) MS Excel
2 196 (27.80%) MS Office
3 28 (3.97%) MS PowerPoint
4 9 (1.28%) MS Visio
Business Applications
1 2 (0.28%) Dynamics CRM
2 1 (0.14%) Line 500
2 1 (0.14%) Remedy ITSM
2 1 (0.14%) SAP Oil and Gas
Cloud Services
1 42 (5.96%) Office 365
2 19 (2.70%) Microsoft Azure
3 8 (1.13%) SaaS
4 6 (0.85%) Google Apps
5 5 (0.71%) Amazon AWS
6 4 (0.57%) Cloud Computing
7 1 (0.14%) PaaS
Communications & Networking
1 176 (24.96%) Firewall
2 136 (19.29%) TCP/IP
3 122 (17.30%) DNS
4 90 (12.77%) LAN
5 87 (12.34%) DHCP
6 74 (10.50%) WAN
7 56 (7.94%) Internet
8 54 (7.66%) VPN
9 50 (7.09%) SAN
10 40 (5.67%) Wireless
11 25 (3.55%) VoIP
11 25 (3.55%) ADSL
12 12 (1.70%) BGP
13 10 (1.42%) Wi-Fi
13 10 (1.42%) Network Security
14 9 (1.28%) NAS
14 9 (1.28%) MPLS
15 8 (1.13%) Cisco ASA
16 6 (0.85%) NetScreen
16 6 (0.85%) IPsec
Database & Business Intelligence
1 77 (10.92%) SQL Server
2 14 (1.99%) MySQL
3 7 (0.99%) Crystal Reports
4 6 (0.85%) Oracle Database
5 3 (0.43%) SQL Server 2005
5 3 (0.43%) SQL Server 2008
6 2 (0.28%) SQL Server 2012
7 1 (0.14%) Relational Database
7 1 (0.14%) RDBMS
7 1 (0.14%) Oracle Reports
7 1 (0.14%) MS Access
Development Applications
1 1 (0.14%) Visual Studio
General
1 70 (9.93%) Finance
2 35 (4.96%) Telecoms
3 22 (3.12%) Retail
4 10 (1.42%) Legal
5 8 (1.13%) Back Office
5 8 (1.13%) Greek Language
5 8 (1.13%) Polish Language
5 8 (1.13%) Banking
6 6 (0.85%) Publishing
7 5 (0.71%) Manufacturing
8 3 (0.43%) Italian Language
8 3 (0.43%) Marketing
8 3 (0.43%) Games
8 3 (0.43%) Law
9 2 (0.28%) French Language
9 2 (0.28%) German Language
10 1 (0.14%) Spanish Language
10 1 (0.14%) Local Government
10 1 (0.14%) Military
10 1 (0.14%) Electronics
Libraries, Frameworks & Software Standards
1 14 (1.99%) Web Services
1 14 (1.99%) .NET
2 9 (1.28%) XML
3 5 (0.71%) HTML
4 4 (0.57%) ASP.NET
4 4 (0.57%) CSS
4 4 (0.57%) ADSI
5 1 (0.14%) JSON
5 1 (0.14%) XML Schema
5 1 (0.14%) XHTML
5 1 (0.14%) DHTML
5 1 (0.14%) DOM
5 1 (0.14%) SOAP
5 1 (0.14%) Ajax
Miscellaneous
1 85 (12.06%) Blackberry
2 27 (3.83%) iPhone
3 23 (3.26%) Clustering
4 14 (1.99%) iPad
4 14 (1.99%) Video Conferencing
4 14 (1.99%) PDA
5 12 (1.70%) Enterprise Software
6 11 (1.56%) Firmware
7 9 (1.28%) Fat Client
7 9 (1.28%) Thin Client
8 8 (1.13%) Hedge funds
9 6 (0.85%) EqualLogic
9 6 (0.85%) Mathematics
10 5 (0.71%) Replication
11 3 (0.43%) Computer Science
11 3 (0.43%) Smartphone
12 2 (0.28%) Client/Server
12 2 (0.28%) EPoS
12 2 (0.28%) CCTV
13 1 (0.14%) Xbox
Operating Systems
1 595 (84.40%) Windows
2 246 (34.89%) Windows Server 2008
3 200 (28.37%) Windows 7
4 180 (25.53%) Windows XP
5 172 (24.40%) Windows Server 2003
6 115 (16.31%) Windows 8
7 94 (13.33%) Windows Server 2012
8 82 (11.63%) Linux
9 58 (8.23%) Windows Vista
10 38 (5.39%) Mac OS X
11 22 (3.12%) Mac OS
11 22 (3.12%) Android
12 21 (2.98%) UNIX
13 10 (1.42%) Windows 2000 Server
14 9 (1.28%) Solaris
14 9 (1.28%) Windows 2000
15 7 (0.99%) Red Hat Enterprise Linux
16 5 (0.71%) AIX
17 4 (0.57%) Debian
18 2 (0.28%) Fedora
Processes & Methodologies
1 122 (17.30%) ITIL
2 48 (6.81%) Service Management
3 28 (3.97%) Change Control
4 27 (3.83%) Incident Management
5 24 (3.40%) Service Delivery
6 17 (2.41%) Problem Management
7 16 (2.27%) Time Management
8 15 (2.13%) Risk Management
9 14 (1.99%) Change Management
10 13 (1.84%) High Availability
11 12 (1.70%) CRM
12 11 (1.56%) Software Testing
12 11 (1.56%) Software Deployment
12 11 (1.56%) Asset Management
13 10 (1.42%) Release Management
14 9 (1.28%) ITIL V2
14 9 (1.28%) Migration
15 8 (1.13%) Configuration Management
16 7 (0.99%) Technical Architecture
16 7 (0.99%) ITSM
Programming Languages
1 94 (13.33%) SQL
2 33 (4.68%) C
3 18 (2.55%) PowerShell
4 14 (1.99%) VBScript
5 13 (1.84%) T-SQL
6 8 (1.13%) C#
7 7 (0.99%) VB.NET
7 7 (0.99%) VBA
8 4 (0.57%) Java
8 4 (0.57%) JavaScript
9 3 (0.43%) Bash Shell
9 3 (0.43%) PHP
9 3 (0.43%) VB
10 2 (0.28%) Python
11 1 (0.14%) Google Apps Script
11 1 (0.14%) PHP5
11 1 (0.14%) PHP4
11 1 (0.14%) Perl
Qualifications
1 172 (24.40%) Microsoft Certification
2 107 (15.18%) MCP
3 99 (14.04%) MCSE
4 69 (9.79%) MCITP
5 63 (8.94%) MCSA
5 63 (8.94%) Security Cleared
6 53 (7.52%) Cisco Certification
7 52 (7.38%) CCNA
8 50 (7.09%) MCTS
9 40 (5.67%) SC Cleared
10 28 (3.97%) DV Cleared
11 24 (3.40%) Degree
12 16 (2.27%) ITIL Certification
12 16 (2.27%) A+ Certification
13 15 (2.13%) VMware Certified Professional (VCP)
14 12 (1.70%) Citrix Certification
15 8 (1.13%) Network+ Certification
16 7 (0.99%) CCSA
17 4 (0.57%) JNCIA
17 4 (0.57%) CCA
Quality Assurance & Compliance
1 102 (14.47%) SLA
2 7 (0.99%) ISO/IEC 27001
3 2 (0.28%) QA
System Software
1 379 (53.76%) Active Directory
2 132 (18.72%) VMware Infrastructure
3 44 (6.24%) Hyper-V
4 41 (5.82%) Terminal Services
5 34 (4.82%) XenApp
6 19 (2.70%) XenDesktop
7 15 (2.13%) vSphere
8 10 (1.42%) NDS
8 10 (1.42%) VMware ESXi
9 9 (1.28%) XenServer
10 6 (0.85%) Microsoft App-V
11 5 (0.71%) VMware ESX
12 4 (0.57%) Terminal Server
12 4 (0.57%) Citrix Presentation Server
13 3 (0.43%) Veritas Volume Manager
14 1 (0.14%) VMware Server
14 1 (0.14%) Microsoft Virtual Server
14 1 (0.14%) Forefront TMG
Systems Management
1 60 (8.51%) SCCM
2 48 (6.81%) Backup Exec
3 25 (3.55%) Norton AntiVirus
4 21 (2.98%) WSUS
4 21 (2.98%) NetBackup
5 17 (2.41%) Systems Management Server (SMS)
6 14 (1.99%) SCOM
7 12 (1.70%) OpenView Configuration Management
8 8 (1.13%) OpenView
9 7 (0.99%) Tivoli Storage Manager
10 6 (0.85%) MOM
10 6 (0.85%) Tivoli
11 3 (0.43%) ARCserve
12 2 (0.28%) McAfee ePO
13 1 (0.14%) SCDPM
13 1 (0.14%) EMC NetWorker
13 1 (0.14%) Nagios
13 1 (0.14%) MAILsweeper
Vendors
1 382 (54.18%) Microsoft
2 186 (26.38%) VMware
3 139 (19.72%) Citrix
4 112 (15.89%) Cisco
5 79 (11.21%) Symantec
6 70 (9.93%) HP
7 58 (8.23%) Apple
8 47 (6.67%) Juniper
9 28 (3.97%) Veeam
10 22 (3.12%) Dell
10 22 (3.12%) Fujitsu
11 20 (2.84%) EMC
12 19 (2.70%) Veritas
13 17 (2.41%) McAfee
14 16 (2.27%) Meru Networks
15 14 (1.99%) IBM
16 13 (1.84%) Avaya
16 13 (1.84%) CheckPoint
17 12 (1.70%) Red Hat
18 11 (1.56%) Google
Northampton, Northamptonshire
Verticality Ltd
Salary: £21000 to £24000 per annum - excellent benefits including healthcare
Posted: 10 hours ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: Yesterday
Harrow
Simplified Recruitment
Salary: 22k - 25k PA, Dependant on Experience
Posted: Yesterday
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £25000 per annum + Benefits
Posted: Yesterday
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum Plus 23 days holiday + pension + ben
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 2 days ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £20000 - £26000 per annum + ben+training
Posted: 2 days ago
Central London / West End
Bluetownonline
Salary: £22k - 30k per year
Posted: 6 days ago
Maidstone, Kent
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits
Posted: 6 days ago
Telford, Shropshire
Monarch Recruitment
Salary: £20000 to £25000 per annum - On call retainer, overtime, time in Lieu
Posted: 6 days ago
West Yorkshire
Quantica Technology - London
Salary: £18000 - £20000 per annum + Pension, Free Parking
Posted: 7 days ago
East London
RM Education
Salary: £24000 - £28000 per annum + £800 bonus
Posted: 10 days ago
Croydon
Modis International - London
Salary: £25000 - £35000 per annum + PACKAGE
Posted: 17 days ago
Croydon
Recruitment Genius
Salary: £22500 - £26000 per annum
Posted: 21 days ago
Hampshire
Venn Group - UK
Salary: 30000 Per Annum
Posted: 23 days ago
City of London
Bluefire Consulting
Salary: £24000 - £35000 per annum + Excellent Benefits
Posted: 24 days ago
City of London
Bluefire Consulting
Salary: £24000 - £35000 per annum + Excellent Benefits
Posted: 24 days ago