The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 524 626 660
Rank change year-on-year
+102 +34
Permanent jobs requiring a 2nd Line Support Engineer 382 229 227
As % of all permanent IT jobs located in England 0.35% 0.23% 0.21%
As % of the Job Titles category 0.37% 0.24% 0.22%
Number of salaries quoted 293 202 153
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £21,500 £22,000 £20,850
10% offered a salary of more than £32,500 £32,500 £32,500
UK excluding London average salary £24,625 £25,000 £25,000
% change year-on-year
-1.50% -
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103240 95834 105354
As % of all permanent IT jobs located in England 94.38% 94.23% 95.26%
Number of salaries quoted 84283 80255 90787
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,000 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 22 August 2014.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +27 155 £25,500 -7.27% 14
London +36 101 £27,750 +0.90% 8
South West +18 57 £24,000 -4.00% 9
East of England +17 23 £25,000 - 1
West Midlands -2 15 £23,250 +5.68%
North West -13 11 £26,000 - 3
Yorkshire -34 10 £21,500 -13.04%
East Midlands -15 9 £22,500 +2.27%
North East - 1 £25,500 -
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 624 (84.90%) Windows
2 404 (54.97%) Microsoft
3 394 (53.61%) Active Directory
4 290 (39.46%) MS Exchange
5 277 (37.69%) MS Excel
6 255 (34.69%) Windows Server 2008
7 217 (29.52%) MS Office
8 205 (27.89%) VMware
9 195 (26.53%) Windows 7
10 183 (24.90%) Windows XP
11 171 (23.27%) Windows Server 2003
12 167 (22.72%) Firewall
13 164 (22.31%) Microsoft Certification
14 153 (20.82%) VMware Infrastructure
15 142 (19.32%) Exchange Server 2010
16 139 (18.91%) Citrix
17 131 (17.82%) TCP/IP
18 127 (17.28%) ITIL
19 123 (16.73%) DNS
19 123 (16.73%) Windows 8
20 111 (15.10%) Windows Server 2012
21 109 (14.83%) MCP
22 104 (14.15%) SQL
22 104 (14.15%) Cisco
23 102 (13.88%) Blackberry
24 99 (13.47%) SLA
24 99 (13.47%) MCSE
25 96 (13.06%) Exchange Server 2007
26 95 (12.93%) LAN
27 92 (12.52%) DHCP

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 290 (39.46%) MS Exchange
2 142 (19.32%) Exchange Server 2010
3 96 (13.06%) Exchange Server 2007
4 77 (10.48%) Exchange Server 2003
5 62 (8.44%) SharePoint
6 52 (7.07%) Blackberry Enterprise Server
7 49 (6.67%) Exchange Server 2013
8 37 (5.03%) IIS
9 21 (2.86%) Live Communications Server
10 14 (1.90%) Apache
11 13 (1.77%) Exchange Server 2000
12 10 (1.36%) SharePoint 2013
13 9 (1.22%) IBM Notes
14 5 (0.68%) WebSphere
14 5 (0.68%) Lync
14 5 (0.68%) K2 blackpearl
15 3 (0.41%) WebLogic
16 1 (0.14%) SAS
16 1 (0.14%) SharePoint Server
Applications
1 277 (37.69%) MS Excel
2 217 (29.52%) MS Office
3 27 (3.67%) MS PowerPoint
4 8 (1.09%) MS Visio
Business Applications
1 1 (0.14%) SAP Oil and Gas
1 1 (0.14%) Dynamics CRM
1 1 (0.14%) Line 500
1 1 (0.14%) Remedy ITSM
Cloud Services
1 45 (6.12%) Office 365
2 20 (2.72%) Microsoft Azure
3 9 (1.22%) SaaS
4 5 (0.68%) Amazon AWS
5 4 (0.54%) Cloud Computing
6 3 (0.41%) Google Apps
7 1 (0.14%) PaaS
Communications & Networking
1 167 (22.72%) Firewall
2 131 (17.82%) TCP/IP
3 123 (16.73%) DNS
4 95 (12.93%) LAN
5 92 (12.52%) DHCP
6 77 (10.48%) WAN
7 66 (8.98%) Internet
8 58 (7.89%) SAN
9 55 (7.48%) VPN
10 40 (5.44%) Wireless
11 29 (3.95%) VoIP
12 22 (2.99%) ADSL
13 12 (1.63%) BGP
14 10 (1.36%) Network Security
14 10 (1.36%) MPLS
15 9 (1.22%) Wi-Fi
16 7 (0.95%) SSL
17 6 (0.82%) VLAN
17 6 (0.82%) iSCSI
17 6 (0.82%) SMS
Database & Business Intelligence
1 90 (12.24%) SQL Server
2 18 (2.45%) MySQL
3 12 (1.63%) Crystal Reports
4 5 (0.68%) Oracle Database
5 4 (0.54%) SQL Server 2008
6 3 (0.41%) SQL Server 2005
7 1 (0.14%) MS Access
7 1 (0.14%) Oracle Reports
7 1 (0.14%) Microsoft Analysis Services
7 1 (0.14%) SQL Server Analysis Services
7 1 (0.14%) SQL Server 2012
Development Applications
1 3 (0.41%) Eclipse
1 3 (0.41%) Subversion
2 1 (0.14%) Visual Studio
General
1 88 (11.97%) Finance
2 36 (4.90%) Telecoms
3 25 (3.40%) Retail
4 12 (1.63%) Banking
5 11 (1.50%) Legal
6 8 (1.09%) Greek Language
6 8 (1.09%) Polish Language
7 7 (0.95%) Back Office
8 6 (0.82%) Manufacturing
8 6 (0.82%) Publishing
9 4 (0.54%) Law
10 3 (0.41%) Games
10 3 (0.41%) Marketing
10 3 (0.41%) Italian Language
10 3 (0.41%) German Language
11 2 (0.27%) French Language
11 2 (0.27%) Spanish Language
12 1 (0.14%) Military
12 1 (0.14%) Investment Banking
12 1 (0.14%) Electronics
Libraries, Frameworks & Software Standards
1 18 (2.45%) .NET
1 18 (2.45%) Web Services
2 10 (1.36%) XML
3 5 (0.68%) HTML
3 5 (0.68%) ASP.NET
4 4 (0.54%) ADSI
4 4 (0.54%) CSS
4 4 (0.54%) SOAP
5 1 (0.14%) XHTML
5 1 (0.14%) Flash
5 1 (0.14%) DHTML
5 1 (0.14%) DOM
5 1 (0.14%) XML Schema
5 1 (0.14%) Ajax
5 1 (0.14%) JSON
Miscellaneous
1 102 (13.88%) Blackberry
2 30 (4.08%) iPhone
3 29 (3.95%) Clustering
4 18 (2.45%) Enterprise Software
5 14 (1.90%) Video Conferencing
5 14 (1.90%) PDA
5 14 (1.90%) iPad
5 14 (1.90%) Firmware
6 12 (1.63%) Fat Client
6 12 (1.63%) Thin Client
7 10 (1.36%) Replication
8 8 (1.09%) Hedge funds
8 8 (1.09%) EqualLogic
9 7 (0.95%) Computer Science
10 3 (0.41%) Mathematics
11 2 (0.27%) CCTV
11 2 (0.27%) Device Driver
11 2 (0.27%) EPoS
11 2 (0.27%) Client/Server
12 1 (0.14%) E-Learning
Operating Systems
1 624 (84.90%) Windows
2 255 (34.69%) Windows Server 2008
3 195 (26.53%) Windows 7
4 183 (24.90%) Windows XP
5 171 (23.27%) Windows Server 2003
6 123 (16.73%) Windows 8
7 111 (15.10%) Windows Server 2012
8 87 (11.84%) Linux
9 52 (7.07%) Windows Vista
10 38 (5.17%) Mac OS X
11 29 (3.95%) Android
12 25 (3.40%) Mac OS
13 13 (1.77%) UNIX
14 10 (1.36%) Windows 2000
15 8 (1.09%) Windows 2000 Server
16 5 (0.68%) Red Hat Enterprise Linux
17 4 (0.54%) AIX
18 2 (0.27%) Mac OS X Server
18 2 (0.27%) Fedora
19 1 (0.14%) HPUX
Processes & Methodologies
1 127 (17.28%) ITIL
2 40 (5.44%) Service Management
3 28 (3.81%) Incident Management
4 24 (3.27%) Time Management
4 24 (3.27%) Service Delivery
5 23 (3.13%) Kalman Filter
5 23 (3.13%) Change Control
6 21 (2.86%) High Availability
7 17 (2.31%) Software Deployment
8 15 (2.04%) Release Management
9 13 (1.77%) Root Cause Analysis
9 13 (1.77%) Software Testing
10 12 (1.63%) Problem Management
11 11 (1.50%) CRM
11 11 (1.50%) Asset Management
11 11 (1.50%) Risk Management
11 11 (1.50%) Migration
11 11 (1.50%) ITIL V2
12 10 (1.36%) Mobile Device Management
12 10 (1.36%) Change Management
Programming Languages
1 104 (14.15%) SQL
2 35 (4.76%) C
3 19 (2.59%) PowerShell
4 16 (2.18%) T-SQL
5 13 (1.77%) VBScript
6 12 (1.63%) C#
7 10 (1.36%) VB.NET
8 9 (1.22%) VBA
9 6 (0.82%) JavaScript
9 6 (0.82%) VB
10 5 (0.68%) Java
11 4 (0.54%) Bash Shell
12 3 (0.41%) PHP
12 3 (0.41%) VB6
13 2 (0.27%) Python
14 1 (0.14%) Perl
14 1 (0.14%) PHP5
14 1 (0.14%) PHP4
14 1 (0.14%) Google Apps Script
Qualifications
1 164 (22.31%) Microsoft Certification
2 109 (14.83%) MCP
3 99 (13.47%) MCSE
4 71 (9.66%) MCITP
5 69 (9.39%) Security Cleared
6 64 (8.71%) MCSA
7 52 (7.07%) Cisco Certification
8 51 (6.94%) CCNA
9 48 (6.53%) MCTS
10 41 (5.58%) SC Cleared
11 39 (5.31%) DV Cleared
12 30 (4.08%) Degree
13 18 (2.45%) ITIL Certification
14 17 (2.31%) A+ Certification
14 17 (2.31%) VMware Certified Professional (VCP)
15 11 (1.50%) Citrix Certification
16 9 (1.22%) Network+ Certification
17 4 (0.54%) CCSA
18 3 (0.41%) CCA
18 3 (0.41%) Check Point Certification
Quality Assurance & Compliance
1 99 (13.47%) SLA
2 9 (1.22%) ISO/IEC 27001
3 2 (0.27%) QA
System Software
1 394 (53.61%) Active Directory
2 153 (20.82%) VMware Infrastructure
3 49 (6.67%) Hyper-V
4 42 (5.71%) Terminal Services
5 35 (4.76%) XenApp
6 19 (2.59%) XenDesktop
7 16 (2.18%) vSphere
8 11 (1.50%) VMware ESXi
9 10 (1.36%) NDS
10 9 (1.22%) VMware ESX
11 8 (1.09%) XenServer
12 5 (0.68%) Microsoft App-V
13 4 (0.54%) Citrix Presentation Server
13 4 (0.54%) Terminal Server
14 2 (0.27%) Microsoft Virtual Server
15 1 (0.14%) ISA Server
15 1 (0.14%) VMware Server
15 1 (0.14%) Forefront TMG
Systems Management
1 65 (8.84%) SCCM
2 52 (7.07%) Backup Exec
3 30 (4.08%) WSUS
4 26 (3.54%) Norton AntiVirus
5 18 (2.45%) Systems Management Server (SMS)
6 17 (2.31%) NetBackup
7 16 (2.18%) SCOM
8 15 (2.04%) OpenView Configuration Management
9 7 (0.95%) Tivoli Storage Manager
10 6 (0.82%) OpenView
11 5 (0.68%) MOM
11 5 (0.68%) Tivoli
12 3 (0.41%) ARCserve
13 2 (0.27%) McAfee ePO
14 1 (0.14%) Nagios
14 1 (0.14%) MAILsweeper
14 1 (0.14%) EMC NetWorker
14 1 (0.14%) Symantec Enterprise Vault
14 1 (0.14%) SCDPM
Vendors
1 404 (54.97%) Microsoft
2 205 (27.89%) VMware
3 139 (18.91%) Citrix
4 104 (14.15%) Cisco
5 82 (11.16%) HP
6 80 (10.88%) Symantec
7 54 (7.35%) Apple
8 42 (5.71%) Juniper
9 34 (4.63%) Veeam
10 32 (4.35%) Fujitsu
11 23 (3.13%) Dell
12 20 (2.72%) McAfee
12 20 (2.72%) EMC
13 16 (2.18%) Meru Networks
14 15 (2.04%) IBM
15 13 (1.77%) Veritas
16 12 (1.63%) SonicWALL
17 11 (1.50%) Oracle
18 10 (1.36%) Websense
19 9 (1.22%) Lotus
Manchester, Lancashire
Circle Recruitment
Salary: £15000 - £20000 per annum + Benefits
Posted: 11 hours ago
Milton Keynes, Buckinghamshire
Circle Recruitment
Salary: £26000 - £29000 per annum + Benefits
Posted: Yesterday
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: Yesterday
Fleet, Hampshire
FT Select
Salary: From £30,000 to £45,000 per annum + 10% bonus + corporate benefits
Posted: Yesterday
Woking, Surrey
Lawrence Harvey IT & Change
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum Plus 23 days holiday + pension + ben
Posted: 3 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Neg. dependant on exp.
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 3 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 4 days ago
Chippenham, Wiltshire
Connectus
Salary: £22000 - £26000 per annum
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Marlow, Buckinghamshire
TELSTRA Associates
Salary: From £25,000 to £40,000 per annum £25-40k+ bens
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London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 4 days ago
Chertsey, Surrey
Nationwide People Ltd
Salary: £35000 - £45000 Per Annum + 10% Bonus + Bens
Posted: 5 days ago
Warrington, Cheshire
Rullion IT Plus
Salary: £20000 - £28000 per annum + Benefits
Posted: 5 days ago
East London
Connect Support Services Ltd
Salary: Negotiable
Posted: 5 days ago
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Bracknell, Berkshire
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Salary: £25000 - £30000 per annum + Excellent Benefits
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East London
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