The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 556 525 558
Rank change year-on-year
-31 +33
Permanent jobs requiring a 2nd Line Support Engineer 367 474 436
As % of all permanent IT jobs located in England 0.40% 0.46% 0.40%
As % of the Job Titles category 0.42% 0.48% 0.41%
Number of salaries quoted 343 425 360
Median salary £27,500 £26,000 £26,000
Median salary % change year-on-year
+5.76% -
90% offered a salary of more than £22,000 £22,000 £22,000
10% offered a salary of more than £35,000 £32,500 £32,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88406 98623 105620
As % of all permanent IT jobs located in England 96.44% 96.31% 96.46%
Number of salaries quoted 75235 82312 86796
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 30 July 2016.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 119 £30,000 +9.09% 12
South East -24 115 £27,500 +5.76% 17
South West +23 49 £25,875 +15.00% 12
East of England +12 24 £26,000 -5.45% 1
North West +16 21 £24,000 -4.00% 7
Yorkshire +39 18 £26,250 +11.25% 1
East Midlands +9 14 £25,500 +3.03% 1
West Midlands -5 13 £21,000 -20.00% 1
North East -4 1 £27,500 +14.58%
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 July 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 644 (81.73%) Windows
2 473 (60.03%) Active Directory
3 445 (56.47%) Microsoft
4 320 (40.61%) Windows Server
5 319 (40.48%) MS Exchange
6 293 (37.18%) VMware
7 256 (32.49%) MS Excel
8 240 (30.46%) Windows Server 2012
9 237 (30.08%) Windows 7
10 209 (26.52%) Windows Server 2008
11 194 (24.62%) ITIL
12 193 (24.49%) VMware Infrastructure
13 180 (22.84%) Firewall
14 178 (22.59%) Exchange Server 2010
15 177 (22.46%) MS Office
15 177 (22.46%) SLA
15 177 (22.46%) Cisco
16 173 (21.95%) Windows Server 2003
17 165 (20.94%) TCP/IP
18 157 (19.92%) Office 365
19 150 (19.04%) Windows 8
20 147 (18.65%) Citrix
21 132 (16.75%) Microsoft Certification
22 129 (16.37%) Exchange Server 2007
23 126 (15.99%) DNS
24 122 (15.48%) LAN
25 120 (15.23%) WAN
26 113 (14.34%) Exchange Server 2013
27 106 (13.45%) Linux
28 103 (13.07%) Hyper-V

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 319 (40.48%) MS Exchange
2 178 (22.59%) Exchange Server 2010
3 129 (16.37%) Exchange Server 2007
4 113 (14.34%) Exchange Server 2013
5 47 (5.96%) SharePoint
6 46 (5.84%) IIS
6 46 (5.84%) Skype for Business
7 24 (3.05%) Blackberry Enterprise Server
8 13 (1.65%) Apache
8 13 (1.65%) Exchange Server 2003
9 7 (0.89%) SharePoint Server
10 5 (0.63%) IBM Notes
10 5 (0.63%) Site Server
11 4 (0.51%) CMS
11 4 (0.51%) SharePoint 2013
12 2 (0.25%) Drupal
12 2 (0.25%) WordPress
13 1 (0.13%) Exchange Server 2000
13 1 (0.13%) Office Communications Server
13 1 (0.13%) SharePoint Foundation
Applications
1 256 (32.49%) MS Excel
2 177 (22.46%) MS Office
3 16 (2.03%) MS Visio
4 10 (1.27%) MS PowerPoint
5 6 (0.76%) Adobe Creative Suite
6 1 (0.13%) Acrobat
6 1 (0.13%) Photoshop
Business Applications
1 4 (0.51%) Oracle Applications
1 4 (0.51%) Remedy ITSM
1 4 (0.51%) SAP Oil and Gas
2 3 (0.38%) Dynamics CRM
3 1 (0.13%) Dynamics NAV
Cloud Services
1 157 (19.92%) Office 365
2 7 (0.89%) Amazon AWS
3 6 (0.76%) Microsoft Azure
4 3 (0.38%) Cloud Computing
4 3 (0.38%) Google Apps
4 3 (0.38%) Google Drive
5 2 (0.25%) SaaS
6 1 (0.13%) Azure Active Directory
6 1 (0.13%) Dropbox
Communications & Networking
1 180 (22.84%) Firewall
2 165 (20.94%) TCP/IP
3 126 (15.99%) DNS
4 122 (15.48%) LAN
5 120 (15.23%) WAN
6 90 (11.42%) VoIP
7 87 (11.04%) DHCP
8 76 (9.64%) VPN
9 56 (7.11%) SAN
10 35 (4.44%) ADSL
11 31 (3.93%) Wireless
12 29 (3.68%) Internet
13 28 (3.55%) Remote Desktop
14 25 (3.17%) NAS
15 24 (3.05%) Wi-Fi
16 21 (2.66%) Skype
17 17 (2.16%) VLAN
18 16 (2.03%) SMTP
19 14 (1.78%) Network Security
20 10 (1.27%) Cisco IOS
Database & Business Intelligence
1 99 (12.56%) SQL Server
2 14 (1.78%) MySQL
2 14 (1.78%) SQL Server 2008
3 9 (1.14%) SQL Server 2005
3 9 (1.14%) SQL Server 2012
4 4 (0.51%) Relational Database
5 3 (0.38%) Informix
5 3 (0.38%) PostgreSQL
6 2 (0.25%) Ingres
6 2 (0.25%) MarkLogic
6 2 (0.25%) RDBMS
7 1 (0.13%) SQL Server 2000
7 1 (0.13%) SQL Server 2014
7 1 (0.13%) SQL Server Reporting Services
Development Applications
1 4 (0.51%) JIRA
2 3 (0.38%) MSI
General
1 48 (6.09%) Finance
2 37 (4.70%) Telecoms
3 18 (2.28%) Manufacturing
4 11 (1.40%) Retail
5 9 (1.14%) Marketing
6 7 (0.89%) Financial Institution
6 7 (0.89%) German Language
7 6 (0.76%) Advertising
7 6 (0.76%) Automotive
7 6 (0.76%) Back Office
8 5 (0.63%) Banking
9 4 (0.51%) Electronics
9 4 (0.51%) Games
9 4 (0.51%) Online Betting
9 4 (0.51%) Pharmaceutical
10 3 (0.38%) French Language
10 3 (0.38%) Law
10 3 (0.38%) Legal
10 3 (0.38%) Publishing
11 2 (0.25%) Local Government
Libraries, Frameworks & Software Standards
1 13 (1.65%) Web Services
2 10 (1.27%) HTML
3 9 (1.14%) X-Windows
4 4 (0.51%) .NET
4 4 (0.51%) ASP.NET
4 4 (0.51%) CSS
5 3 (0.38%) FIX Protocol
5 3 (0.38%) XML
6 2 (0.25%) ASP.NET Web Forms
6 2 (0.25%) Silverlight
7 1 (0.13%) COM
7 1 (0.13%) XMPP
Miscellaneous
1 81 (10.28%) Driving Licence
2 57 (7.23%) Blackberry
3 32 (4.06%) iPhone
4 31 (3.93%) Analytical Skills
5 21 (2.66%) Data Centre
6 16 (2.03%) Smartphone
7 12 (1.52%) Computer Science
8 9 (1.14%) iPad
8 9 (1.14%) Replication
9 8 (1.02%) Clustering
9 8 (1.02%) Management Information System
10 6 (0.76%) Client/Server
10 6 (0.76%) User Experience
10 6 (0.76%) Video Conferencing
11 5 (0.63%) Performance Metrics
11 5 (0.63%) Private Cloud
11 5 (0.63%) Statistics
12 4 (0.51%) EPoS
12 4 (0.51%) Fat Client
12 4 (0.51%) Mobile Computing
Operating Systems
1 644 (81.73%) Windows
2 320 (40.61%) Windows Server
3 240 (30.46%) Windows Server 2012
4 237 (30.08%) Windows 7
5 209 (26.52%) Windows Server 2008
6 173 (21.95%) Windows Server 2003
7 150 (19.04%) Windows 8
8 106 (13.45%) Linux
9 86 (10.91%) Windows 10
10 69 (8.76%) Windows XP
11 66 (8.38%) Mac OS X
12 57 (7.23%) Windows Vista
13 50 (6.35%) Android
14 40 (5.08%) Unix
15 20 (2.54%) Apple iOS
16 9 (1.14%) Mac OS
17 7 (0.89%) Windows Phone
18 6 (0.76%) Solaris
18 6 (0.76%) Windows 2000 Server
19 5 (0.63%) AIX
Processes & Methodologies
1 194 (24.62%) ITIL
2 34 (4.31%) Kalman Filter
2 34 (4.31%) Service Management
3 31 (3.93%) Mentoring
4 30 (3.81%) Project Management
5 27 (3.43%) Email Filtering
6 24 (3.05%) Change Management
6 24 (3.05%) ITSM
7 23 (2.92%) Incident Management
8 22 (2.79%) Ticket Management
9 21 (2.66%) Service Delivery
10 20 (2.54%) Change Control
10 20 (2.54%) Time Management
11 17 (2.16%) Disaster Recovery
11 17 (2.16%) PRINCE2
12 12 (1.52%) Mobile Device Management
12 12 (1.52%) Web Filtering
13 11 (1.40%) Software Deployment
14 10 (1.27%) Migration
14 10 (1.27%) Security Patching
Programming Languages
1 80 (10.15%) SQL
2 23 (2.92%) PowerShell
3 19 (2.41%) C
4 10 (1.27%) VB
5 8 (1.02%) Java
6 5 (0.63%) PHP
7 4 (0.51%) C#
8 3 (0.38%) JavaScript
9 2 (0.25%) C++
9 2 (0.25%) SPARQL
10 1 (0.13%) Perl
10 1 (0.13%) VBA
Qualifications
1 132 (16.75%) Microsoft Certification
2 85 (10.79%) CCNA
2 85 (10.79%) Cisco Certification
3 75 (9.52%) MCSA
4 66 (8.38%) Security Cleared
5 53 (6.73%) MCP
6 51 (6.47%) MCSE
7 46 (5.84%) SC Cleared
8 34 (4.31%) ITIL Certification
9 32 (4.06%) MCTS
10 30 (3.81%) Degree
11 21 (2.66%) MCITP
11 21 (2.66%) VMware Certified Professional (VCP)
12 19 (2.41%) CCA
12 19 (2.41%) Citrix Certification
12 19 (2.41%) ITIL Foundation Certificate
13 18 (2.28%) A+ Certification
13 18 (2.28%) Network+ Certification
14 10 (1.27%) MCDST
15 8 (1.02%) DBS Check
Quality Assurance & Compliance
1 177 (22.46%) SLA
2 4 (0.51%) ISO/IEC 27001
3 3 (0.38%) ISO 9000
3 3 (0.38%) QA
4 1 (0.13%) COBIT
4 1 (0.13%) Sarbanes-Oxley
System Software
1 473 (60.03%) Active Directory
2 193 (24.49%) VMware Infrastructure
3 103 (13.07%) Hyper-V
4 29 (3.68%) XenApp
5 27 (3.43%) Terminal Services
5 27 (3.43%) VMware ESXi
6 17 (2.16%) XenDesktop
7 15 (1.90%) vSphere
8 8 (1.02%) Microsoft App-V
8 8 (1.02%) Virtual Machines
8 8 (1.02%) Virtual Servers
8 8 (1.02%) VMware ESX
9 6 (0.76%) BitLocker
10 3 (0.38%) Microsoft Virtual Server
10 3 (0.38%) Squid
10 3 (0.38%) Terminal Server
10 3 (0.38%) Virtual Desktop
10 3 (0.38%) XenServer
11 2 (0.25%) Xen
12 1 (0.13%) VMware Server
Systems Management
1 45 (5.71%) SCCM
2 19 (2.41%) FortiGate
2 19 (2.41%) WSUS
3 18 (2.28%) Backup Exec
4 15 (1.90%) Norton AntiVirus
5 7 (0.89%) Nagios
5 7 (0.89%) SCSM
6 6 (0.76%) McAfee ePO
6 6 (0.76%) Tivoli
7 5 (0.63%) Icinga
8 4 (0.51%) Casper Suite
8 4 (0.51%) Microsoft Intune
9 3 (0.38%) DameWare
9 3 (0.38%) Opsview
9 3 (0.38%) SCOM
9 3 (0.38%) Symantec Endpoint Protection
9 3 (0.38%) ZABBIX
10 2 (0.25%) AirWatch
10 2 (0.25%) Cisco CUCM
11 1 (0.13%) Simpana
Vendors
1 445 (56.47%) Microsoft
2 293 (37.18%) VMware
3 177 (22.46%) Cisco
4 147 (18.65%) Citrix
5 81 (10.28%) HP
6 55 (6.98%) Apple
7 52 (6.60%) Dell
8 30 (3.81%) EMC
9 27 (3.43%) NetApp
10 26 (3.30%) Juniper
11 24 (3.05%) Veeam
12 20 (2.54%) Avaya
13 19 (2.41%) Symantec
14 18 (2.28%) SonicWALL
15 16 (2.03%) IBM
15 16 (2.03%) SolarWinds
16 15 (1.90%) WatchGuard
17 12 (1.52%) Google
18 10 (1.27%) Adobe
19 9 (1.14%) Oracle
Chester, Cheshire
Rullion IT Plus
Salary: £23000 - £26000 per annum + benefits
Posted: 2 days ago
Cheshire
Opus IT Consulting
Salary: £22000.00 - £25000.00 per annum
Posted: Yesterday
Watford, Hertfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 3 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 20 hours ago
Fleet, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: Yesterday
Stockport, Cheshire
Search Consultancy
Salary: £20000.00 - £27500.00 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday
Manchester, Lancashire
Bluetownonline
Salary: £28000 - £30000 per annum
Posted: 21 hours ago
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: 2 days ago
Redruth, Cornwall
Acorn
Salary: £21000.00 - £25000.00 per annum
Posted: 2 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 18 hours ago
London
Lorien Resourcing
Posted: 3 days ago
Reading, Berkshire
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 4 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum
Posted: Yesterday
Fleet, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
London
Cyber Team
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Gloucestershire
Resource Group
Salary: £35000 - £50000 per annum, Benefits + overtime
Posted: 4 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £30000 - £33000 per annum + benefits
Posted: 5 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £28000 per annum
Posted: 4 days ago
Bath, Avon
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 4 days ago
City, London
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £20000.00 - £28000.00 per annum + shift allowance
Posted: 5 days ago
Bath, Avon
Senitor Associates
Salary: £20000 per annum + £3000 annual bonus
Posted: 3 days ago
Kettering, Northamptonshire
Stafford-Sharp Associates
Salary: £20000.00 - £24000.00 per annum
Posted: 3 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £17000 - £21000 per annum + Benefits
Posted: 4 days ago
Sevenoaks, Kent
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Northwich, Cheshire
Verticality Ltd
Salary: £23000 - £25000 per annum, Benefits Overtime, Benefits, Training
Posted: 5 days ago