The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK / England
Rank 542 545 478
Rank change year-on-year
+3 -67
Permanent jobs requiring a 2nd Line Support Engineer 298 419 538
As % of all permanent IT jobs located in England 0.38% 0.44% 0.54%
As % of the Job Titles category 0.40% 0.46% 0.56%
Number of salaries quoted 280 395 460
Median salary £27,000 £26,500 £27,500
Median salary % change year-on-year
+1.88% -3.63%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £35,000 £33,500 £34,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year
- +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
74873 91880 96090
As % of all permanent IT jobs located in England 96.32% 96.47% 96.73%
Number of salaries quoted 62548 77866 79959
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 25 February 2017.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +56 101 £30,500 +8.92% 18
South East +31 91 £26,250 -2.77% 14
South West -13 24 £27,250 +9.00% 4
North West -4 23 £25,000 -1.96% 3
Yorkshire +45 21 £26,000 +8.33% 2
West Midlands +26 19 £26,800 +7.20% 2
East of England -16 13 £26,500 -1.85% 5
East Midlands +7 6 £26,500 +6.00% 3
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 February 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 581 (88.84%) Windows
2 430 (65.75%) Active Directory
3 407 (62.23%) Microsoft
4 278 (42.51%) Windows Server
5 255 (38.99%) MS Exchange
6 218 (33.33%) VMware
7 208 (31.80%) Windows 7
8 207 (31.65%) Windows Server 2008
9 198 (30.28%) MS Office
10 197 (30.12%) MS Excel
11 189 (28.90%) Windows Server 2012
12 167 (25.54%) Office 365
13 148 (22.63%) Citrix
14 132 (20.18%) Firewall
15 127 (19.42%) ITIL
16 126 (19.27%) VMware Infrastructure
17 125 (19.11%) TCP/IP
18 120 (18.35%) Microsoft Certification
19 110 (16.82%) Cisco
20 108 (16.51%) Windows 8
21 107 (16.36%) Hyper-V
22 97 (14.83%) LAN
23 96 (14.68%) WAN
24 95 (14.53%) DNS
25 92 (14.07%) Exchange Server 2010
26 85 (13.00%) DHCP
27 81 (12.39%) SLA
28 79 (12.08%) Windows 10
28 79 (12.08%) MCSE
29 75 (11.47%) Windows Server 2003

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 255 (38.99%) MS Exchange
2 92 (14.07%) Exchange Server 2010
3 59 (9.02%) Exchange Server 2013
4 49 (7.49%) SharePoint
4 49 (7.49%) Skype for Business
5 43 (6.57%) Exchange Server 2007
6 21 (3.21%) IIS
7 20 (3.06%) Exchange Server 2003
8 9 (1.38%) Blackberry Enterprise Server
9 6 (0.92%) SharePoint 2010
9 6 (0.92%) SharePoint 2013
10 4 (0.61%) SharePoint Server
10 4 (0.61%) Site Server
11 3 (0.46%) WebSphere
12 1 (0.15%) Apache
12 1 (0.15%) Apache ServiceMix
12 1 (0.15%) IBM Notes
12 1 (0.15%) JBoss
12 1 (0.15%) Tomcat
12 1 (0.15%) WebLogic
Applications
1 198 (30.28%) MS Office
2 197 (30.12%) MS Excel
3 11 (1.68%) MS PowerPoint
4 10 (1.53%) Adobe Creative Suite
5 8 (1.22%) Final Cut Pro
6 6 (0.92%) MS Visio
7 2 (0.31%) InfoPath
8 1 (0.15%) AutoCAD
Business Applications
1 4 (0.61%) Dynamics NAV
2 3 (0.46%) Dynamics CRM
3 2 (0.31%) Dynamics AX
3 2 (0.31%) Eikon
Cloud Services
1 167 (25.54%) Office 365
2 21 (3.21%) Microsoft Azure
3 7 (1.07%) Amazon AWS
4 6 (0.92%) SaaS
5 4 (0.61%) Cloud Computing
6 3 (0.46%) IaaS
6 3 (0.46%) PaaS
7 2 (0.31%) Adobe Creative Cloud
7 2 (0.31%) Mimecast
8 1 (0.15%) Azure Active Directory
8 1 (0.15%) G Suite
Communications & Networking
1 132 (20.18%) Firewall
2 125 (19.11%) TCP/IP
3 97 (14.83%) LAN
4 96 (14.68%) WAN
5 95 (14.53%) DNS
6 85 (13.00%) DHCP
7 50 (7.65%) VoIP
8 39 (5.96%) Internet
9 38 (5.81%) VPN
10 28 (4.28%) SAN
11 26 (3.98%) Wireless
12 25 (3.82%) Skype
13 20 (3.06%) Wi-Fi
14 16 (2.45%) WLAN
15 11 (1.68%) Cisco ASA
16 10 (1.53%) IP Telephony
16 10 (1.53%) SNMP
16 10 (1.53%) VLAN
17 9 (1.38%) ADSL
17 9 (1.38%) SMTP
Database & Business Intelligence
1 66 (10.09%) SQL Server
2 25 (3.82%) SQL Server 2008
3 18 (2.75%) SQL Server 2012
4 8 (1.22%) SQL Server 2005
5 3 (0.46%) MySQL
5 3 (0.46%) SQL Server 2000
6 1 (0.15%) MarkLogic
6 1 (0.15%) PostgreSQL
6 1 (0.15%) RDBMS
6 1 (0.15%) Relational Database
Development Applications
1 4 (0.61%) MSI
2 1 (0.15%) Git (software)
2 1 (0.15%) Subversion
General
1 67 (10.24%) Finance
2 37 (5.66%) Telecoms
3 10 (1.53%) Advertising
3 10 (1.53%) Banking
3 10 (1.53%) Manufacturing
3 10 (1.53%) Retail
4 7 (1.07%) Law
5 6 (0.92%) Legal
6 5 (0.76%) Marketing
7 4 (0.61%) French Language
7 4 (0.61%) German Language
7 4 (0.61%) Spanish Language
8 3 (0.46%) Dutch Language
8 3 (0.46%) Polish Language
9 1 (0.15%) Automotive
9 1 (0.15%) Back Office
9 1 (0.15%) Billing
9 1 (0.15%) Front Office
9 1 (0.15%) Italian Language
9 1 (0.15%) Publishing
Libraries, Frameworks & Software Standards
1 24 (3.67%) Software Packaging
2 18 (2.75%) HTML
3 6 (0.92%) Web Services
4 4 (0.61%) CSS
4 4 (0.61%) HTML5
4 4 (0.61%) jQuery
5 2 (0.31%) .NET
6 1 (0.15%) ASP.NET
6 1 (0.15%) ASP.NET Web Forms
6 1 (0.15%) J2EE
6 1 (0.15%) LAMP
Miscellaneous
1 44 (6.73%) Driving Licence
2 26 (3.98%) Blackberry
3 22 (3.36%) Management Information System
4 20 (3.06%) Data Centre
5 19 (2.91%) Enterprise Storage
6 18 (2.75%) Analytical Skills
7 14 (2.14%) iPhone
8 10 (1.53%) iPad
9 9 (1.38%) Replication
9 9 (1.38%) User Experience
10 8 (1.22%) Client/Server
10 8 (1.22%) Smartphone
11 6 (0.92%) Public Cloud
11 6 (0.92%) Video Conferencing
12 5 (0.76%) Computer Science
12 5 (0.76%) NHS
13 4 (0.61%) Wiki
14 3 (0.46%) Fat Client
14 3 (0.46%) PACS
14 3 (0.46%) Thin Client
Operating Systems
1 581 (88.84%) Windows
2 278 (42.51%) Windows Server
3 208 (31.80%) Windows 7
4 207 (31.65%) Windows Server 2008
5 189 (28.90%) Windows Server 2012
6 108 (16.51%) Windows 8
7 79 (12.08%) Windows 10
8 75 (11.47%) Windows Server 2003
9 57 (8.72%) Windows XP
10 53 (8.10%) Linux
11 41 (6.27%) Mac OS X
12 34 (5.20%) Android
13 26 (3.98%) Apple iOS
14 19 (2.91%) Windows Vista
15 18 (2.75%) Unix
16 17 (2.60%) Mac OS
17 13 (1.99%) Windows 2000 Server
18 7 (1.07%) Windows 2000
19 5 (0.76%) AIX
19 5 (0.76%) Windows Mobile
Processes & Methodologies
1 127 (19.42%) ITIL
2 64 (9.79%) Service Management
3 48 (7.34%) Problem Management
4 28 (4.28%) Service Delivery
5 21 (3.21%) ITIL V3
6 19 (2.91%) Mentoring
6 19 (2.91%) Workflow
7 17 (2.60%) Change Control
8 16 (2.45%) Change Management
9 15 (2.29%) Continuous Improvement
9 15 (2.29%) ITSM
9 15 (2.29%) Line Management
9 15 (2.29%) Process Improvement
10 13 (1.99%) CRM
10 13 (1.99%) Time Management
11 12 (1.83%) PRINCE2
12 11 (1.68%) Asset Management
12 11 (1.68%) Migration
13 10 (1.53%) Project Management
14 9 (1.38%) B2B
Programming Languages
1 57 (8.72%) SQL
2 18 (2.75%) PowerShell
3 5 (0.76%) JavaScript
3 5 (0.76%) VBScript
4 3 (0.46%) C
5 2 (0.31%) Java
5 2 (0.31%) X++
6 1 (0.15%) Shell Script
6 1 (0.15%) T-SQL
Qualifications
1 120 (18.35%) Microsoft Certification
2 79 (12.08%) MCSE
3 68 (10.40%) MCP
4 56 (8.56%) Cisco Certification
5 50 (7.65%) CCNA
6 41 (6.27%) MCSA
7 34 (5.20%) Security Cleared
8 32 (4.89%) MCITP
9 27 (4.13%) Degree
10 22 (3.36%) SC Cleared
11 18 (2.75%) A+ Certification
12 14 (2.14%) CCNP
13 11 (1.68%) MCTS
13 11 (1.68%) VMware Certified Professional (VCP)
14 9 (1.38%) DV Cleared
15 8 (1.22%) Network+ Certification
16 7 (1.07%) ITIL Certification
17 6 (0.92%) CCSA
18 5 (0.76%) CCSE
18 5 (0.76%) JNCIA
Quality Assurance & Compliance
1 81 (12.39%) SLA
2 4 (0.61%) ISO 9001
2 4 (0.61%) QA
3 2 (0.31%) COBIT
4 1 (0.15%) Data Quality
4 1 (0.15%) Sarbanes-Oxley
System Software
1 430 (65.75%) Active Directory
2 126 (19.27%) VMware Infrastructure
3 107 (16.36%) Hyper-V
4 40 (6.12%) XenApp
5 26 (3.98%) vSphere
6 19 (2.91%) XenDesktop
7 11 (1.68%) VMware ESXi
8 10 (1.53%) Virtual Desktop
9 3 (0.46%) Firmware
9 3 (0.46%) Terminal Server
9 3 (0.46%) Terminal Services
10 2 (0.31%) Virtual Servers
10 2 (0.31%) VMware ESX
10 2 (0.31%) VMware Workstation
11 1 (0.15%) Microsoft Virtual Server
11 1 (0.15%) XenServer
Systems Management
1 66 (10.09%) SCCM
2 18 (2.75%) WSUS
3 14 (2.14%) Backup Exec
4 8 (1.22%) SCOM
5 7 (1.07%) NetBackup
6 6 (0.92%) Perfmon
7 5 (0.76%) AirWatch
8 4 (0.61%) DameWare
8 4 (0.61%) Norton AntiVirus
8 4 (0.61%) Sysprep
8 4 (0.61%) Systems Management Server (SMS)
9 2 (0.31%) McAfee ePO
9 2 (0.31%) SCVMM
9 2 (0.31%) Symantec Endpoint Protection
10 1 (0.15%) Cisco UCCE
10 1 (0.15%) FortiGate
10 1 (0.15%) HP SIM
10 1 (0.15%) Microsoft Intune
10 1 (0.15%) XenMobile
10 1 (0.15%) ZENworks
Vendors
1 407 (62.23%) Microsoft
2 218 (33.33%) VMware
3 148 (22.63%) Citrix
4 110 (16.82%) Cisco
5 62 (9.48%) Apple
6 32 (4.89%) HP
7 24 (3.67%) Dell
8 18 (2.75%) Juniper
9 17 (2.60%) Avaya
9 17 (2.60%) Twitter
10 16 (2.45%) CheckPoint
10 16 (2.45%) Sage
11 15 (2.29%) Veeam
12 14 (2.14%) Adobe
12 14 (2.14%) Symantec
13 12 (1.83%) NetApp
14 10 (1.53%) Bomgar
14 10 (1.53%) SonicWALL
15 7 (1.07%) EMC
15 7 (1.07%) Meraki
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 1 hour ago
East London
Millshill Recruitment Ltd
Salary: £32000 - £35000 per annum
Posted: 22 hours ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 20 hours ago
London
Senitor Associates
Salary: £30000 per annum
Posted: 21 hours ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £50,000 per annum 10% Bonus, Healthcare + Pension
Posted: 20 hours ago
High Wycombe, Buckinghamshire
Bluetownonline
Posted: 21 hours ago
Leicester, Leicestershire
Rebel Recruitment
Salary: From £25,000 to £28,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £35k - £40k + Bonus + Benefits
Posted: 21 hours ago
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £23000.00 - £26000.00 per annum + Benefits
Posted: 2 days ago
Huntingdon, Cambridgeshire
CPS Group UK
Salary: £25000 - £30000 per annum + Additional benefits
Posted: Yesterday
Tetbury, Gloucestershire
Experis Ltd
Posted: Yesterday
Derby, Derbyshire
Senitor Associates
Salary: £25000 per annum
Posted: 5 days ago
Cambridge, Cambridgeshire
Senitor Associates
Posted: 4 days ago
Wakefield, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 4 days ago
City, London
Rullion
Salary: £28000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £27000 - £31000 per annum + benefits
Posted: 2 days ago
City, London
Itecco
Salary: £45000 per annum + Overtime + On-call paid
Posted: 5 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 3 days ago
Bristol, Avon
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Benefits
Posted: 4 days ago
Poole, Dorset
Randstad Technologies
Salary: £23000.00 - £27000.00 per annum
Posted: 4 days ago
City, London
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 4 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 4 days ago
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
Posted: 4 days ago
Chertsey, Surrey
RecruitmentRevolution.com Limited
Salary: From £23,000 to £27,000 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 4 days ago
East London
Millshill Recruitment Ltd
Salary: £39000 - £40000 per annum + bens
Posted: 4 days ago
South East London
Involved Solutions Ltd
Salary: £29000 - £34000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 4 days ago
Woking, Surrey
IT Lab
Salary: From £27,000 to £32,000 per annum dependent on experience
Posted: 4 days ago