The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 559 547 635
Rank change year-on-year
-12 +88
Permanent jobs requiring a 2nd Line Support Engineer 346 378 222
As % of all permanent IT jobs located in England 0.34% 0.35% 0.22%
As % of the Job Titles category 0.36% 0.37% 0.24%
Number of salaries quoted 300 290 195
Average salary £26,500 £25,000 £25,000
Average salary % change year-on-year
+6.00% -
90% offered a salary of more than £22,000 £21,500 £22,000
10% offered a salary of more than £35,000 £32,500 £32,500
UK excluding London average salary £25,750 £24,375 £25,000
% change year-on-year
+5.64% -2.50%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96305 101240 93715
As % of all permanent IT jobs located in England 94.20% 94.50% 94.25%
Number of salaries quoted 81010 82636 78466
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 28 August 2015.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +53 139 £27,000 -3.57% 13
South East -24 117 £27,250 +6.86% 12
North West +15 26 £25,000 -3.84% 7
South West -55 22 £23,000 -4.16% 3
East of England -10 16 £32,000 +30.61% 5
East Midlands +2 13 £24,000 +6.66% 2
Yorkshire +9 7 £29,500 +37.20% 2
West Midlands -12 6 £22,917 -1.43% 1
North East -3 4 £24,000 -5.88% 1
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 642 (86.17%) Windows
2 452 (60.67%) Active Directory
3 441 (59.19%) Microsoft
4 300 (40.27%) MS Exchange
5 279 (37.45%) Windows Server 2008
6 275 (36.91%) VMware
7 232 (31.14%) MS Office
8 211 (28.32%) Windows Server 2012
9 202 (27.11%) Windows Server 2003
10 199 (26.71%) Firewall
11 193 (25.91%) MS Excel
12 188 (25.23%) Windows 7
13 182 (24.43%) ITIL
14 177 (23.76%) VMware Infrastructure
15 170 (22.82%) TCP/IP
16 167 (22.42%) Exchange Server 2010
17 162 (21.74%) Microsoft Certification
18 160 (21.48%) Citrix
19 154 (20.67%) Windows 8
20 149 (20.00%) Blackberry
21 147 (19.73%) Exchange Server 2013
22 146 (19.60%) Cisco
23 134 (17.99%) DNS
24 123 (16.51%) Windows XP
25 113 (15.17%) Hyper-V
25 113 (15.17%) SLA
26 110 (14.77%) LAN
27 108 (14.50%) DHCP
28 103 (13.83%) MCSE
28 103 (13.83%) Exchange Server 2007

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 300 (40.27%) MS Exchange
2 167 (22.42%) Exchange Server 2010
3 147 (19.73%) Exchange Server 2013
4 103 (13.83%) Exchange Server 2007
5 62 (8.32%) Exchange Server 2003
6 44 (5.91%) IIS
7 37 (4.97%) SharePoint
7 37 (4.97%) Lync
8 30 (4.03%) Blackberry Enterprise Server
9 15 (2.01%) Exchange Server 2000
10 8 (1.07%) SharePoint Server
11 7 (0.94%) IBM Notes
12 4 (0.54%) Apache
13 3 (0.40%) CMS
13 3 (0.40%) SharePoint 2010
13 3 (0.40%) SharePoint 2013
14 2 (0.27%) Office Communications Server
14 2 (0.27%) Live Communications Server
15 1 (0.13%) LiveLink
15 1 (0.13%) Commerce Server
Applications
1 232 (31.14%) MS Office
2 193 (25.91%) MS Excel
3 19 (2.55%) MS PowerPoint
4 11 (1.48%) MS Visio
5 2 (0.27%) Adobe Creative Suite
6 1 (0.13%) MS Project
6 1 (0.13%) InDesign
Business Applications
1 3 (0.40%) Sage 200
2 1 (0.13%) Oracle Applications
2 1 (0.13%) Infor CRM
2 1 (0.13%) Retail-J
Cloud Services
1 74 (9.93%) Office 365
2 13 (1.74%) Cloud Computing
3 11 (1.48%) Amazon AWS
4 2 (0.27%) Mimecast
5 1 (0.13%) SaaS
5 1 (0.13%) Google Apps
5 1 (0.13%) Amazon EC2
5 1 (0.13%) Amazon S3
5 1 (0.13%) Microsoft Azure
5 1 (0.13%) Route 53
5 1 (0.13%) IaaS
5 1 (0.13%) Amazon ElastiCache
5 1 (0.13%) AWS Elastic Beanstalk
Communications & Networking
1 199 (26.71%) Firewall
2 170 (22.82%) TCP/IP
3 134 (17.99%) DNS
4 110 (14.77%) LAN
5 108 (14.50%) DHCP
6 90 (12.08%) WAN
7 78 (10.47%) VoIP
8 66 (8.86%) VPN
9 56 (7.52%) SAN
10 52 (6.98%) Internet
11 42 (5.64%) Wireless
12 26 (3.49%) NAS
13 23 (3.09%) VLAN
14 20 (2.68%) Cisco Nexus
14 20 (2.68%) ADSL
15 19 (2.55%) Cisco ASA
16 14 (1.88%) SSL
17 13 (1.74%) IPsec
17 13 (1.74%) iSCSI
18 12 (1.61%) IP Telephony
Database & Business Intelligence
1 44 (5.91%) SQL Server
2 10 (1.34%) SQL Server 2008
3 6 (0.81%) SQL Server 2005
4 5 (0.67%) MarkLogic
5 4 (0.54%) Oracle Database
5 4 (0.54%) SQL Server 2012
6 3 (0.40%) Relational Database
7 2 (0.27%) SQL Server Integration Services
7 2 (0.27%) RDBMS
7 2 (0.27%) SQL Server 2000
7 2 (0.27%) SQL Server Reporting Services
8 1 (0.13%) BusinessObjects
8 1 (0.13%) Amazon RDS
Development Applications
1 5 (0.67%) Apache Ivy
2 1 (0.13%) Octopus Deploy
2 1 (0.13%) TeamCity
General
1 54 (7.25%) Finance
2 13 (1.74%) Telecoms
3 11 (1.48%) Electronics
3 11 (1.48%) Marketing
4 9 (1.21%) Retail
5 8 (1.07%) Publishing
6 7 (0.94%) Advertising
6 7 (0.94%) Legal
7 6 (0.81%) Manufacturing
7 6 (0.81%) Law
8 4 (0.54%) Banking
9 3 (0.40%) Financial Institution
10 2 (0.27%) Investment Banking
11 1 (0.13%) German Language
11 1 (0.13%) Automotive
Libraries, Frameworks & Software Standards
1 13 (1.74%) .NET
2 8 (1.07%) Web Services
3 6 (0.81%) HTML
4 4 (0.54%) COM
4 4 (0.54%) Java RMI
5 3 (0.40%) .NET Framework
5 3 (0.40%) ASP.NET
6 1 (0.13%) Software Packaging
6 1 (0.13%) Middleware
Miscellaneous
1 149 (20.00%) Blackberry
2 48 (6.44%) Analytical Skills
3 44 (5.91%) Data Centre
4 35 (4.70%) iPhone
5 20 (2.68%) iPad
6 15 (2.01%) Video Conferencing
7 9 (1.21%) Mathematics
8 8 (1.07%) Handset
8 8 (1.07%) Enterprise Cloud
9 7 (0.94%) FlexPod
9 7 (0.94%) PDA
9 7 (0.94%) Statistics
10 5 (0.67%) Management Information System
11 4 (0.54%) Replication
11 4 (0.54%) Clustering
11 4 (0.54%) Digital Media
12 3 (0.40%) e-Health
12 3 (0.40%) Computer Science
13 2 (0.27%) CCTV
13 2 (0.27%) Derivative
Operating Systems
1 642 (86.17%) Windows
2 279 (37.45%) Windows Server 2008
3 211 (28.32%) Windows Server 2012
4 202 (27.11%) Windows Server 2003
5 188 (25.23%) Windows 7
6 154 (20.67%) Windows 8
7 123 (16.51%) Windows XP
8 97 (13.02%) Linux
9 78 (10.47%) Windows Vista
10 74 (9.93%) Mac OS X
11 70 (9.40%) Android
12 35 (4.70%) Red Hat Enterprise Linux
13 30 (4.03%) Mac OS
14 26 (3.49%) Windows 2000 Server
15 22 (2.95%) Apple iOS
16 18 (2.42%) CentOS
17 14 (1.88%) UNIX
18 7 (0.94%) Data ONTAP
19 4 (0.54%) Solaris
19 4 (0.54%) Windows 2000
Processes & Methodologies
1 182 (24.43%) ITIL
2 37 (4.97%) Service Delivery
3 33 (4.43%) Problem Management
4 24 (3.22%) Service Management
4 24 (3.22%) Root Cause Analysis
5 23 (3.09%) Time Management
5 23 (3.09%) Incident Management
6 19 (2.55%) Kalman Filter
7 17 (2.28%) Mentoring
7 17 (2.28%) Network Management
8 14 (1.88%) Migration
8 14 (1.88%) Project Management
8 14 (1.88%) CRM
9 10 (1.34%) Configuration Management
9 10 (1.34%) Information Security
9 10 (1.34%) Project Planning
9 10 (1.34%) Digital Marketing
9 10 (1.34%) Network Architecture
10 9 (1.21%) Cyber Security
10 9 (1.21%) Change Management
Programming Languages
1 81 (10.87%) SQL
2 47 (6.31%) C
3 13 (1.74%) PowerShell
4 6 (0.81%) VB
5 4 (0.54%) Java
6 3 (0.40%) Perl
7 2 (0.27%) C#
7 2 (0.27%) sed
7 2 (0.27%) VBA
7 2 (0.27%) Python
7 2 (0.27%) AWK
7 2 (0.27%) VBScript
8 1 (0.13%) VB.NET
8 1 (0.13%) T-SQL
Qualifications
1 162 (21.74%) Microsoft Certification
2 103 (13.83%) MCSE
3 83 (11.14%) MCP
4 62 (8.32%) Cisco Certification
5 56 (7.52%) CCNA
6 51 (6.85%) MCSA
7 40 (5.37%) A+ Certification
8 39 (5.23%) MCITP
9 31 (4.16%) Security Cleared
10 29 (3.89%) Degree
11 18 (2.42%) Network+ Certification
12 17 (2.28%) CCNP
12 17 (2.28%) SC Cleared
13 15 (2.01%) VMware Certified Professional (VCP)
14 12 (1.61%) DV Cleared
14 12 (1.61%) MCTS
15 11 (1.48%) ITIL Certification
16 7 (0.94%) ITIL Foundation Certificate
17 4 (0.54%) CCA
17 4 (0.54%) Citrix Certification
Quality Assurance & Compliance
1 113 (15.17%) SLA
2 4 (0.54%) ISO/IEC 27001
3 3 (0.40%) PCI DSS
4 1 (0.13%) ISO 9001
4 1 (0.13%) QA
System Software
1 452 (60.67%) Active Directory
2 177 (23.76%) VMware Infrastructure
3 113 (15.17%) Hyper-V
4 43 (5.77%) vSphere
5 42 (5.64%) XenApp
6 37 (4.97%) Terminal Services
7 24 (3.22%) Terminal Server
8 17 (2.28%) XenDesktop
8 17 (2.28%) VMware ESXi
9 14 (1.88%) Citrix Presentation Server
10 13 (1.74%) vCloud
11 10 (1.34%) VMware Server
12 9 (1.21%) VMware Workstation
13 5 (0.67%) XenServer
14 2 (0.27%) VMware ESX
15 1 (0.13%) Firmware
15 1 (0.13%) Squid
Systems Management
1 31 (4.16%) SCCM
2 17 (2.28%) Backup Exec
3 9 (1.21%) WSUS
3 9 (1.21%) Nagios
4 7 (0.94%) FortiGate
5 6 (0.81%) Symantec Endpoint Protection
6 5 (0.67%) SCOM
7 4 (0.54%) Dollar Universe
7 4 (0.54%) Symantec Enterprise Vault
7 4 (0.54%) DameWare
8 3 (0.40%) OpenView
8 3 (0.40%) NetBackup
8 3 (0.40%) Casper Suite
9 2 (0.27%) Norton AntiVirus
10 1 (0.13%) Cisco IPCC
10 1 (0.13%) Cisco UCCX
10 1 (0.13%) Cisco CUCM
10 1 (0.13%) SCVMM
Vendors
1 441 (59.19%) Microsoft
2 275 (36.91%) VMware
3 160 (21.48%) Citrix
4 146 (19.60%) Cisco
5 90 (12.08%) Apple
6 86 (11.54%) HP
7 46 (6.17%) Dell
8 40 (5.37%) Avaya
8 40 (5.37%) Symantec
9 25 (3.36%) Juniper
10 21 (2.82%) Mitel
11 20 (2.68%) Red Hat
12 18 (2.42%) NetApp
13 17 (2.28%) Bloomberg
14 12 (1.61%) SonicWALL
15 10 (1.34%) IBM
16 9 (1.21%) Oracle
17 8 (1.07%) Fortinet
18 7 (0.94%) Pegasus
18 7 (0.94%) Lotus
Central London / West End
Involved Solutions Ltd
Salary: £35000 - £40000 per annum + Pension, Private healthcare
Posted: 5 hours ago
Oxford, Oxfordshire
Talent International
Salary: £25000 - £30000 per annum + benefits
Posted: 21 hours ago
City, London
ninesharp
Salary: £22000 - £25000 per annum + 25 days holiday, 5% pension etc...
Posted: 21 hours ago
London
Computer Futures
Salary: £30000 - £33000 per annum + competitive
Posted: Yesterday
Hatfield, Hertfordshire
Intapeople
Salary: £22000 - £26000 per annum
Posted: Yesterday
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: Yesterday
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: Yesterday
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum
Posted: Yesterday
London
Computer Futures
Salary: £30000 - £33000 per annum + competitive
Posted: Yesterday
Chorley
Modis International - London
Salary: £20000 - £24000 per annum + Health and pension
Posted: Yesterday
Burgess Hill
Pearson Whiffin
Salary: £21000 - £26000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Rizz Search & Selection
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Senitor Associates
Salary: £20000 - £27000 per annum + Great Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Arcus Global
Salary: From £26,000 to £30,000 per annum
Posted: 2 days ago
Dorset
Intapeople
Salary: 18k - 23k P/A
Posted: 2 days ago
Weybridge, Surrey
Proactive Appointments
Salary: Unspecified Up to £25,000 + benefits
Posted: 3 days ago
Liverpool, Merseyside
Foresight Recruitment Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 3 days ago
London
Marcus Donald People
Salary: £22000 - £24000 per annum
Posted: 4 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + £5k shift allowance
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Searchability
Salary: £25000 - £35000 per annum
Posted: 6 days ago