2nd Line Support Engineer Jobs in England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Second Line Support Engineer
Rank 568 661 693
Rank change year-on-year
+93 +32
Permanent jobs requiring a 2nd Line Support Engineer 281 201 177
As % of all permanent IT jobs located in England 0.279% 0.177% 0.148%
As % of the Job Titles category 0.296% 0.187% 0.157%
Number of salaries quoted 236 151 157
Average salary £28,000 £27,000 £25,000
Average salary % change year-on-year
+3.70% +8.00%
90% offered a salary of more than £20,000 £21,500 £21,000
10% offered a salary of more than £40,000 £35,000 £31,500
UK excluding London average salary £26,000 £26,000 £24,000
% change year-on-year
- +8.33%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category		 95030 107492 112528
As % of all permanent IT jobs located in England 94.41% 94.80% 94.28%
Number of salaries quoted 79926 92829 95737
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Engineer
UK

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer across the England region as a proportion of the total demand within the Job Titles category.

England 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

England 2nd Line Support Engineer Salary Trend

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 23 May 2013.

England 2nd Line Support Engineer Salary Histogram

2nd Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
South East +71 148 £30,000 +15.38%
London +31 68 £30,750 +11.81%
East of England +20 23 £20,000 -23.80%
North West -4 15 £20,500 -26.78%
South West +10 13 £24,500 -12.50%
Yorkshire -15 10 £20,000 -4.76%
West Midlands -15 6 £22,750 -3.19%
North East +5 1 - -
East Midlands -3 1 £22,000 -6.38%
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 288 (62.75%) Windows
2 214 (46.62%) Microsoft
3 143 (31.15%) Active Directory
4 138 (30.07%) MS Excel
5 130 (28.32%) MS Office
6 120 (26.14%) MS Exchange
7 118 (25.71%) Windows Server 2003
8 114 (24.84%) Cisco
9 102 (22.22%) VMware
10 98 (21.35%) Windows XP
11 97 (21.13%) Microsoft Certification
12 96 (20.92%) MPLS
13 90 (19.61%) Unified Communications
14 85 (18.52%) Windows 7
15 84 (18.30%) Windows Server 2008
16 73 (15.90%) Cisco Certification
16 73 (15.90%) TCP/IP
17 72 (15.69%) CCNA
18 68 (14.81%) MCP
19 66 (14.38%) Firewall
20 64 (13.94%) CCNP
21 61 (13.29%) Linux
22 60 (13.07%) SQL
23 58 (12.64%) MCSE
23 58 (12.64%) Citrix
24 54 (11.76%) VMware Infrastructure
25 53 (11.55%) Finance
26 52 (11.33%) Blackberry
26 52 (11.33%) Juniper
26 52 (11.33%) HP

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 16 (3.486%) .NET
2 2 (0.436%) WCF
2 2 (0.436%) HTML
2 2 (0.436%) ASP.NET
2 2 (0.436%) JSP
2 2 (0.436%) WinForms
3 1 (0.218%) Spring
3 1 (0.218%) LAMP
3 1 (0.218%) Servlets
3 1 (0.218%) SOAP
3 1 (0.218%) Web Services
3 1 (0.218%) XML
3 1 (0.218%) COM
3 1 (0.218%) EJB
3 1 (0.218%) CSS
3 1 (0.218%) JDBC
3 1 (0.218%) ASP
3 1 (0.218%) DHTML
3 1 (0.218%) J2SE
3 1 (0.218%) AWT
Application Platforms
1 120 (26.14%) MS Exchange
2 38 (8.279%) Exchange Server 2010
3 36 (7.843%) Exchange Server 2007
4 35 (7.625%) Exchange Server 2003
5 25 (5.447%) Blackberry Enterprise Server
6 21 (4.575%) IIS
7 15 (3.268%) SharePoint
8 4 (0.871%) Lotus Notes
9 3 (0.654%) Lync
9 3 (0.654%) Windows Azure
9 3 (0.654%) SharePoint Server
10 2 (0.436%) Apache
11 1 (0.218%) Exchange Server 2000
11 1 (0.218%) CMS
11 1 (0.218%) WebLogic
11 1 (0.218%) Tomcat
11 1 (0.218%) Office Communications Server
Applications
1 138 (30.07%) MS Excel
2 130 (28.32%) MS Office
3 3 (0.654%) MS Visio
4 1 (0.218%) AutoCAD
4 1 (0.218%) MicroStation
Business Applications
1 1 (0.218%) Dynamics CRM
1 1 (0.218%) Remedy ITSM
Communications & Networking
1 96 (20.92%) MPLS
2 90 (19.61%) Unified Communications
3 73 (15.90%) TCP/IP
4 66 (14.38%) Firewall
5 46 (10.02%) LAN
6 45 (9.804%) WAN
6 45 (9.804%) DNS
7 44 (9.586%) SAN
8 42 (9.150%) VPN
9 36 (7.843%) VoIP
10 27 (5.882%) DHCP
11 17 (3.704%) Internet
12 16 (3.486%) Cisco IOS
13 13 (2.832%) Wireless
14 8 (1.743%) NAS
14 8 (1.743%) VLAN
15 6 (1.307%) Network Security
15 6 (1.307%) Wi-Fi
15 6 (1.307%) IP Telephony
16 5 (1.089%) Intranet
Database & Business Intelligence
1 26 (5.664%) SQL Server
2 20 (4.357%) MySQL
3 7 (1.525%) Big Data
4 4 (0.871%) RDBMS
5 3 (0.654%) SQL Server 2005
5 3 (0.654%) Azure SQL Database
5 3 (0.654%) SQL Server 2008
6 2 (0.436%) Informix
6 2 (0.436%) PostgreSQL
7 1 (0.218%) Oracle 10g
7 1 (0.218%) Oracle 9i
7 1 (0.218%) SQL Server 2012
Development Applications
1 2 (0.436%) Visual Studio
2 1 (0.218%) Log4j
2 1 (0.218%) JUnit
General
1 53 (11.55%) Finance
2 50 (10.89%) Telecoms
3 37 (8.061%) Retail
4 16 (3.486%) Music
5 12 (2.614%) Marketing
6 4 (0.871%) French Language
7 3 (0.654%) Pharmaceutical
7 3 (0.654%) Advertising
7 3 (0.654%) Publishing
7 3 (0.654%) German Language
8 2 (0.436%) Italian Language
8 2 (0.436%) Romanian Language
8 2 (0.436%) Spanish Language
8 2 (0.436%) Dutch Language
8 2 (0.436%) Legal
9 1 (0.218%) Law
Miscellaneous
1 52 (11.33%) Blackberry
2 11 (2.397%) Thin Client
2 11 (2.397%) Fat Client
3 9 (1.961%) iPhone
4 6 (1.307%) Replication
5 5 (1.089%) iPad
5 5 (1.089%) Video Conferencing
6 4 (0.871%) CMDB
6 4 (0.871%) Handset
7 3 (0.654%) Clustering
7 3 (0.654%) Social Media
7 3 (0.654%) Biotechnology
7 3 (0.654%) PDA
8 2 (0.436%) Client/Server
9 1 (0.218%) Statistics
9 1 (0.218%) CLARiiON
9 1 (0.218%) EPoS
9 1 (0.218%) Mobile Computing
9 1 (0.218%) Symmetrix DMX
9 1 (0.218%) Computer Science
Operating Systems
1 288 (62.75%) Windows
2 118 (25.71%) Windows Server 2003
3 98 (21.35%) Windows XP
4 85 (18.52%) Windows 7
5 84 (18.30%) Windows Server 2008
6 61 (13.29%) Linux
7 22 (4.793%) Windows Vista
8 17 (3.704%) Mac OS X
9 13 (2.832%) Mac OS
10 12 (2.614%) UNIX
11 10 (2.179%) Windows Server 2012
12 9 (1.961%) Solaris
13 8 (1.743%) Windows 8
14 5 (1.089%) Windows 2000 Server
14 5 (1.089%) Android
15 3 (0.654%) Windows 2000
16 2 (0.436%) CentOS
16 2 (0.436%) Apple iOS
16 2 (0.436%) HPUX
16 2 (0.436%) SUSE
Processes & Methodologies
1 39 (8.497%) Software Deployment
2 37 (8.061%) Software Distribution
3 36 (7.843%) ITIL
4 15 (3.268%) Release Management
5 12 (2.614%) Validation
5 12 (2.614%) Migration
6 9 (1.961%) Service Management
6 9 (1.961%) Service Delivery
6 9 (1.961%) Incident Management
7 7 (1.525%) Time Management
8 6 (1.307%) Load Balancing
8 6 (1.307%) Change Management
8 6 (1.307%) ITSM
8 6 (1.307%) Configuration Management
9 5 (1.089%) Asset Management
9 5 (1.089%) Disaster Recovery
10 4 (0.871%) Infrastructure Management
10 4 (0.871%) CRM
10 4 (0.871%) Project Management
11 3 (0.654%) Continuous Improvement
Programming Languages
1 60 (13.07%) SQL
2 14 (3.050%) Python
2 14 (3.050%) PHP
3 10 (2.179%) Java
3 10 (2.179%) C
4 9 (1.961%) JavaScript
5 7 (1.525%) Bash shell
6 5 (1.089%) C#
7 4 (0.871%) VB
8 2 (0.436%) PowerShell
8 2 (0.436%) T-SQL
8 2 (0.436%) COBOL
9 1 (0.218%) PL/SQL
9 1 (0.218%) VBScript
Qualifications
1 97 (21.13%) Microsoft Certification
2 73 (15.90%) Cisco Certification
3 72 (15.69%) CCNA
4 68 (14.81%) MCP
5 64 (13.94%) CCNP
6 58 (12.64%) MCSE
7 50 (10.89%) MCITP
8 48 (10.46%) CCIE
9 47 (10.24%) CCSP
9 47 (10.24%) CCIP
9 47 (10.24%) JNCIA
10 45 (9.804%) JNCIS
10 45 (9.804%) Security Cleared
11 42 (9.150%) JNCIP
11 42 (9.150%) SC Cleared
12 36 (7.843%) Degree
13 20 (4.357%) MCSA
14 15 (3.268%) DV Cleared
15 11 (2.397%) MCDST
15 11 (2.397%) MCTS
Quality Assurance & Compliance
1 28 (6.100%) SLA
2 1 (0.218%) ISO/IEC 27001
System Software
1 143 (31.15%) Active Directory
2 54 (11.76%) VMware Infrastructure
3 18 (3.922%) Hyper-V
4 16 (3.486%) Terminal Services
5 11 (2.397%) VMware ESX
5 11 (2.397%) XenApp
6 8 (1.743%) Samba
7 7 (1.525%) NFS
7 7 (1.525%) vSphere
8 6 (1.307%) VMware ESXi
8 6 (1.307%) Terminal Server
9 5 (1.089%) Citrix Presentation Server
10 2 (0.436%) VMware Server
10 2 (0.436%) XenServer
10 2 (0.436%) XenDesktop
10 2 (0.436%) Forefront TMG
10 2 (0.436%) ProxySG
11 1 (0.218%) VMware Workstation
11 1 (0.218%) Microsoft App-V
11 1 (0.218%) MetaFrame
Systems Management
1 38 (8.279%) Systems Management Server (SMS)
2 37 (8.061%) OpenView Configuration Management
3 33 (7.190%) SCCM
4 10 (2.179%) Norton AntiVirus
5 5 (1.089%) Backup Exec
6 4 (0.871%) OpenView
7 3 (0.654%) Puppet
7 3 (0.654%) SCOM
8 2 (0.436%) WSUS
8 2 (0.436%) CiscoWorks
8 2 (0.436%) Nagios
8 2 (0.436%) NetBackup
9 1 (0.218%) Plesk
9 1 (0.218%) Veritas Storage Foundation
Vendors
1 214 (46.62%) Microsoft
2 114 (24.84%) Cisco
3 102 (22.22%) VMware
4 58 (12.64%) Citrix
5 52 (11.33%) Juniper
5 52 (11.33%) HP
6 49 (10.68%) Apple
7 43 (9.368%) McAfee
8 38 (8.279%) Sophos
9 37 (8.061%) Fujitsu
10 15 (3.268%) WatchGuard
11 13 (2.832%) Symantec
12 11 (2.397%) Dell
12 11 (2.397%) Remedy
13 10 (2.179%) CheckPoint
14 7 (1.525%) Blue Coat
14 7 (1.525%) Avaya
15 6 (1.307%) Twitter
15 6 (1.307%) F5
15 6 (1.307%) Adobe
2nd Line Support Engineer
Birmingham, West Midlands (County)
The successful 2nd line Support Engineer will be experienced working with Windows Server 2008 and will also have excellent Network knowledge ... Essential Experience - Windows XP and Windows 7 -...
Network ITR
Salary: 18k to 22k per year GBP
Posted: 22 May 2013
2nd Line Support Engineer Windows Apple Mac - Milton Keynes
Milton Keynes, Buckinghamshire
The ideal candidate will have 18 months minimum experience supporting Laptop & Desktop along with windows server support. Technically we are looking for people with a good skill base...
Verticality Ltd
Salary: £20000 to £25000 per annum
Posted: 21 May 2013
2nd Line Support Engineer - Windows Server, VMware, AD. Citrix
Surrey, South East
Supporting a wide variety of technologies primarily Microsoft, VMware, Citrix and various SAN solutions.There is a fantastic opportunity to develop a career with this organisation and they...
Energize Recruitment Solutions Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 11 May 2013
2nd Line Support Engineer - Windows Server, VMware, AD. Citrix
Surrey, South East
Supporting a wide variety of technologies primarily Microsoft, VMware, Citrix and SAN solutions.There is a fantastic opportunity to develop a career with this organisation and they pride...
Energize Recruitment Solutions Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 27 April 2013
2nd Line Support Engineer
Bristol, South West
You will also be supporting the various Projects within the IT Department.You will have excellent experience in a 2nd Line role with good VMware experience. Excellent Microsoft...
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum
Posted: 18 May 2013
1st/2nd Line Support Engineers
Docklands, London
We are looking for support engineers to cover a range of shifts, including day/nights and weekends. Role Responsibilities (1st Line) :Communicating with clients, whether this be over...
Fulcrum Telecom
Salary: £20000 - £32000 per annum + bonus, shift allowance
Posted: 3 May 2013
2nd Line Support Engineer (VMware)
Stanmore, Middlesex
There is excellent opportunity to progress your career very quickly within this growing company who are looking for 2nd Line Support Engineers with ambition and charisma to join...
Pertemps IT
Salary: £23000 to £28000 per annum - + Training and Bonus
Posted: 22 May 2013
1st/2nd Line Support Engineer - Windows - MS Office
London
You must possess excellent customer service skills and be experienced supporting Windows XP / 7 and MS Office 2010... Key skills/experience: * Excellent customer service skills * Proficient supporting Windows...
Clearwater People Solutions
Salary: £25000 - 32000 Per Annum + excellent benefits & bonus
Posted: 18 May 2013
1st Line / 2nd Line Technical Support Engineer
Surrey
You will take responsibility for providing Helpdesk and Desktop Support across a Windows XP/7, Exchange, Active Directory and Blackberry Infrastructure environment. You will have a background providing...
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 20 May 2013
2nd Line Desktop Support Engineer - Slough
Slough, Berkshire
20,000 - £25,000 (Depending on Experience) -Slough, Berkshire 2nd Line Desktop Support Engineer with experience of Windows server, Active Directory, Exchange server, and Cisco products including switching,...
Circle Recruitment
Salary: £20000 - £25000 per annum
Posted: 21 May 2013
2nd Line Support Engineer
Surrey
The successful 2nd Line Support Engineer will have strong experience of working with active directory and exchange and strong server configuration experience. The strong 2nd Line Support Engineer...
Clearwater People Solutions
Salary: £18000 - 23000 Per Annum
Posted: 21 May 2013
2nd Line Support Engineer / Application Support Engineer
Northampton, Northamptonshire
Therefore the successful candidate must hold experience/knowledge of SQL Server (Querying, Scripts etc) products along with Windows infrastructure technologies and proven programming/debugging experience (classic ASP, .Net,...
Interact Consulting
Salary: 23-25k
Posted: 21 May 2013
2nd Line Technical Support Engineer - (Windows Server / SBS)
High Wycombe, Buckinghamshire
A good understanding of Microsoft Exchange and how to troubleshoot SMTP / POP3 mail flow issues... *Any IT certifications held (such as MCP, MCITP, MCSE, etc) will be an...
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 22 May 2013
Second Line/ Remote Support / Helpdesk Support engineer
Northamptonshire
Technical Helpdesk experience - 3 years * Customer Service experience - 2 years * A thorough working knowledge of Windows XP Professional/Vista, Windows 7, Server 2003, Server 2008, Exchange 2003, Exchange...
Global Technology Solutions Ltd
Salary: £21000 - £23000 per annum + ben+training
Posted: 20 May 2013
Security Cleared Second Line Support Engineer
Bracknell, Berkshire
Skills- wintel, second line support, HP Radia and MS SMS... McAfee or Sophos... Experience of writing process documents and work instructions and knowledge of Software Deployment Tools such...
Lorien Resourcing
Salary: Offer competitive package
Posted: 17 May 2013
Second line Helpdesk/ Remote Support / Server Support engineer
Chippenham, Wiltshire
Working as part a team to ensure the use of best practice in implementation approach, risk management and change control management within the SLA contract. Key Skills and...
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + ben+training
Posted: 22 May 2013
2nd Line Support Engineer - SAN, VMWare, Active Directory
Sunderland, Tyne and Wear
The successful SAN Support Engineer - 2nd Line - SAN, VMWare, Active Directory will need to extensive experience in some of the following: - Core Edge Topology, - Fiber Channel Routing and...
EXCELerate
Salary: Up to £40,000 per annum Corporate Benefits incl. Health, Pension
Posted: 20 May 2013
2nd line support - Juniper Network Engineer - JNCIA/ JNCIP/ JNC
Basingstoke, Hampshire
Their flexible, integrated communications services encompass IP and mobile telephony, converged networks, unified communications, contact centres and document solutions. Due to rapid growth they're currently looking for...
Jam Recruitment Ltd
Salary: £25000 - £35000 per annum
Posted: 20 May 2013
2nd line support - Cisco Network Engineer - CCNA/CCNP/CCIP
Reading, Berkshire
Their flexible, integrated communications services encompass IP and mobile telephony, converged networks, unified communications, contact centres and document solutions. Due to rapid growth they're currently looking for...
Jam Recruitment Ltd
Salary: £25000 - £35000 per annum
Posted: 20 May 2013
2nd line support - Cisco Network Engineer - CCNA/CCNP/CCIP
Basingstoke, Hampshire
Their flexible, integrated communications services encompass IP and mobile telephony, converged networks, unified communications, contact centres and document solutions. Due to rapid growth they're currently looking for...
Jam Recruitment Ltd
Salary: £25000 - £35000 per annum
Posted: 20 May 2013
2nd line support - Cisco Network Engineer - CCNA/CCNP/CCIP
City, London
Their flexible, integrated communications services encompass IP and mobile telephony, converged networks, unified communications, contact centres and document solutions. Due to rapid growth they're currently looking for...
Jam Recruitment Ltd
Salary: £26 - £35000 per annum
Posted: 20 May 2013
2nd line support - Juniper Network Engineer - JNCIA/JNCIP/JNCIS
Basingstoke, Hampshire
Juniper NOC Engineer - JNCIA - JNCIP - JNCIS... Due to rapid growth within the team they are looking for a Juniper NOC Engineer - JNCIA - JNCIP - JNCIS to join the team.
Jam Recruitment Ltd
Salary: £25000 - £35000 per annum
Posted: 20 May 2013
2nd Line Support Engineer
Slough, Berkshire
You will be used to working with a broad range of technologies, including: Java / EJB / Weblogic / JSP / ASP / DHTML / Javascript / Oracle / SQL Server... Well versed in Java / EJB /...
Search Consultancy
Posted: 21 May 2013
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