The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 517 604 689
Rank change year-on-year
+87 +85
Permanent jobs requiring a 2nd Line Support Engineer 387 264 183
As % of all permanent IT jobs located in England 0.39% 0.27% 0.18%
As % of the Job Titles category 0.41% 0.29% 0.19%
Number of salaries quoted 322 232 148
Average salary £27,500 £24,500 £28,000
Average salary % change year-on-year
+12.24% -12.50%
90% offered a salary of more than £22,500 £21,500 £21,000
10% offered a salary of more than £35,000 £32,500 £40,000
UK excluding London average salary £26,000 £24,000 £27,500
% change year-on-year
+8.33% -12.72%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94647 92576 95847
As % of all permanent IT jobs located in England 94.87% 94.45% 94.96%
Number of salaries quoted 78762 75162 81879
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 27 February 2015.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +74 146 £28,500 +4.58% 7
South East +12 111 £27,000 +8.00% 6
South West -4 33 £24,500 - 5
East of England +8 31 £26,000 +15.55% 4
North West -2 27 £24,500 +2.08% 2
West Midlands -8 18 £25,000 +8.69% 3
East Midlands +37 11 £27,250 -
Yorkshire -7 9 £22,500 -10.00% 2
North East -13 4 - -
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 622 (83.94%) Windows
2 442 (59.65%) Microsoft
3 416 (56.14%) Active Directory
4 278 (37.52%) MS Exchange
5 227 (30.63%) MS Excel
6 217 (29.28%) Firewall
7 210 (28.34%) MS Office
8 196 (26.45%) Windows Server 2008
9 193 (26.05%) VMware
10 176 (23.75%) Cisco
11 174 (23.48%) Windows 7
12 172 (23.21%) Windows Server 2003
13 163 (22.00%) Windows 8
14 160 (21.59%) Windows XP
15 151 (20.38%) Microsoft Certification
16 145 (19.57%) ITIL
17 136 (18.35%) Windows Server 2012
18 132 (17.81%) TCP/IP
18 132 (17.81%) DNS
19 125 (16.87%) Blackberry
20 124 (16.73%) Exchange Server 2010
21 122 (16.46%) Citrix
22 121 (16.33%) VMware Infrastructure
23 114 (15.38%) LAN
24 103 (13.90%) WAN
24 103 (13.90%) DHCP
25 102 (13.77%) HP
26 101 (13.63%) SLA
27 98 (13.23%) MCSE
28 92 (12.42%) VPN

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 278 (37.52%) MS Exchange
2 124 (16.73%) Exchange Server 2010
3 65 (8.77%) Blackberry Enterprise Server
4 63 (8.50%) Exchange Server 2003
5 62 (8.37%) Exchange Server 2007
6 55 (7.42%) Exchange Server 2013
7 38 (5.13%) IIS
8 28 (3.78%) SharePoint
9 24 (3.24%) Live Communications Server
10 22 (2.97%) Exchange Server 2000
11 18 (2.43%) Lync
12 12 (1.62%) IBM Notes
13 10 (1.35%) Apache
14 8 (1.08%) SharePoint 2013
15 6 (0.81%) CMS
15 6 (0.81%) Commerce Server
16 4 (0.54%) Office Communications Server
17 3 (0.40%) Lotus Domino
18 2 (0.27%) WebLogic
18 2 (0.27%) SharePoint 2010
Applications
1 227 (30.63%) MS Excel
2 210 (28.34%) MS Office
3 22 (2.97%) MS PowerPoint
4 15 (2.02%) MS Visio
5 5 (0.67%) PowerPivot
6 3 (0.40%) MS Project
Business Applications
1 1 (0.13%) SAP Oil and Gas
1 1 (0.13%) Nortel Periphonics
Cloud Services
1 44 (5.94%) Office 365
2 3 (0.40%) Google Apps
3 2 (0.27%) Cloud Computing
4 1 (0.13%) Microsoft Azure
4 1 (0.13%) SaaS
Communications & Networking
1 217 (29.28%) Firewall
2 132 (17.81%) TCP/IP
2 132 (17.81%) DNS
3 114 (15.38%) LAN
4 103 (13.90%) DHCP
4 103 (13.90%) WAN
5 92 (12.42%) VPN
6 63 (8.50%) SAN
7 44 (5.94%) Internet
8 42 (5.67%) VoIP
9 27 (3.64%) Wireless
10 26 (3.51%) Cisco ASA
11 24 (3.24%) Ethernet
12 22 (2.97%) VLAN
13 19 (2.56%) MPLS
14 13 (1.75%) IPv4
15 12 (1.62%) Cisco IOS
15 12 (1.62%) Fibre Channel
15 12 (1.62%) Cisco Nexus
16 11 (1.48%) DSL
Database & Business Intelligence
1 59 (7.96%) SQL Server
2 12 (1.62%) SQL Server 2005
3 10 (1.35%) SQL Server 2012
4 9 (1.21%) SQL Server Integration Services
4 9 (1.21%) SQL Server 2008
4 9 (1.21%) Crystal Reports
5 4 (0.54%) MySQL
6 2 (0.27%) FileMaker
6 2 (0.27%) SQL Server Reporting Services
6 2 (0.27%) Oracle Database
7 1 (0.13%) MS Access
Development Applications
1 11 (1.48%) Visual Studio
2 4 (0.54%) Team Foundation Server
3 2 (0.27%) Subversion
4 1 (0.13%) Git (software)
4 1 (0.13%) Eclipse
4 1 (0.13%) Bugzilla
General
1 67 (9.04%) Finance
2 53 (7.15%) Telecoms
3 37 (4.99%) Retail
4 12 (1.62%) Banking
5 6 (0.81%) Manufacturing
6 4 (0.54%) Law
6 4 (0.54%) Legal
7 3 (0.40%) Advertising
7 3 (0.40%) Marketing
8 2 (0.27%) German Language
8 2 (0.27%) Publishing
9 1 (0.13%) Financial Institution
9 1 (0.13%) Front Office
9 1 (0.13%) Electronics
9 1 (0.13%) Italian Language
9 1 (0.13%) Russian Language
9 1 (0.13%) Spanish Language
9 1 (0.13%) French Language
Libraries, Frameworks & Software Standards
1 17 (2.29%) .NET
2 10 (1.35%) HTML
3 6 (0.81%) ASP.NET
3 6 (0.81%) .NET Framework
4 2 (0.27%) Spring
5 1 (0.13%) J2EE
5 1 (0.13%) CSS
5 1 (0.13%) SOAP
5 1 (0.13%) Web Services
5 1 (0.13%) XML
5 1 (0.13%) Application Packaging
Miscellaneous
1 125 (16.87%) Blackberry
2 39 (5.26%) Replication
3 32 (4.32%) Clustering
4 27 (3.64%) Analytical Skills
5 26 (3.51%) iPhone
6 16 (2.16%) Management Information System
7 15 (2.02%) Thin Client
7 15 (2.02%) Fat Client
8 10 (1.35%) e-Health
8 10 (1.35%) FlexPod
9 9 (1.21%) PDA
9 9 (1.21%) Statistics
10 8 (1.08%) Computer Science
11 6 (0.81%) Enterprise Software
11 6 (0.81%) Video Conferencing
12 5 (0.67%) EqualLogic
13 4 (0.54%) EPoS
14 3 (0.40%) Client/Server
14 3 (0.40%) iPad
15 2 (0.27%) Mobile Computing
Operating Systems
1 622 (83.94%) Windows
2 196 (26.45%) Windows Server 2008
3 174 (23.48%) Windows 7
4 172 (23.21%) Windows Server 2003
5 163 (22.00%) Windows 8
6 160 (21.59%) Windows XP
7 136 (18.35%) Windows Server 2012
8 81 (10.93%) Mac OS X
9 73 (9.85%) Linux
10 61 (8.23%) Windows Vista
11 57 (7.69%) Windows 2000 Server
12 28 (3.78%) Apple iOS
13 26 (3.51%) Android
14 18 (2.43%) Mac OS
15 9 (1.21%) UNIX
16 5 (0.67%) VMS
17 3 (0.40%) Windows 2000
17 3 (0.40%) CentOS
17 3 (0.40%) Red Hat Enterprise Linux
18 2 (0.27%) Debian
Processes & Methodologies
1 145 (19.57%) ITIL
2 57 (7.69%) Release Management
3 42 (5.67%) Problem Management
4 38 (5.13%) Root Cause Analysis
5 36 (4.86%) Software Deployment
5 36 (4.86%) Service Delivery
6 31 (4.18%) Software Distribution
7 28 (3.78%) High Availability
8 26 (3.51%) Incident Management
9 25 (3.37%) Kalman Filter
10 21 (2.83%) CRM
11 19 (2.56%) Risk Analysis
11 19 (2.56%) Mentoring
12 18 (2.43%) Disaster Recovery
13 17 (2.29%) Load Balancing
14 16 (2.16%) Change Management
15 14 (1.89%) Service Management
16 12 (1.62%) Performance Tuning
17 11 (1.48%) Coaching
17 11 (1.48%) Time Management
Programming Languages
1 65 (8.77%) SQL
2 25 (3.37%) C
3 23 (3.10%) PowerShell
4 10 (1.35%) VB
5 8 (1.08%) C#
6 5 (0.67%) Java
6 5 (0.67%) T-SQL
7 4 (0.54%) VBScript
7 4 (0.54%) PHP
8 2 (0.27%) JavaScript
8 2 (0.27%) VBA
8 2 (0.27%) Python
8 2 (0.27%) Bash Shell
9 1 (0.13%) VB6
9 1 (0.13%) VB.NET
9 1 (0.13%) PL/SQL
Qualifications
1 151 (20.38%) Microsoft Certification
2 98 (13.23%) MCSE
3 90 (12.15%) Security Cleared
4 84 (11.34%) MCP
5 80 (10.80%) Cisco Certification
6 77 (10.39%) CCNA
7 67 (9.04%) DV Cleared
8 61 (8.23%) MCITP
9 56 (7.56%) MCSA
10 54 (7.29%) SC Cleared
11 34 (4.59%) MCTS
12 25 (3.37%) Degree
13 18 (2.43%) ITIL Certification
14 14 (1.89%) ITIL Foundation Certificate
15 11 (1.48%) VMware Certified Professional (VCP)
15 11 (1.48%) CCNP
16 10 (1.35%) CCA
16 10 (1.35%) Citrix Certification
17 8 (1.08%) A+ Certification
18 6 (0.81%) SAP Certification
Quality Assurance & Compliance
1 101 (13.63%) SLA
2 10 (1.35%) ISO/IEC 27001
2 10 (1.35%) PCI DSS
3 7 (0.94%) ISO 9001
4 1 (0.13%) QA
System Software
1 416 (56.14%) Active Directory
2 121 (16.33%) VMware Infrastructure
3 77 (10.39%) Hyper-V
4 41 (5.53%) vSphere
5 37 (4.99%) XenApp
6 26 (3.51%) Terminal Services
7 13 (1.75%) XenDesktop
8 9 (1.21%) VMware ESXi
9 7 (0.94%) vCloud
10 5 (0.67%) VMware Workstation
10 5 (0.67%) VMware Server
11 4 (0.54%) Citrix Presentation Server
11 4 (0.54%) Firmware
11 4 (0.54%) XenServer
12 2 (0.27%) Terminal Server
12 2 (0.27%) VMware ESX
12 2 (0.27%) Microsoft App-V
Systems Management
1 49 (6.61%) SCCM
2 37 (4.99%) OpenView Configuration Management
3 35 (4.72%) Systems Management Server (SMS)
4 22 (2.97%) SCOM
5 18 (2.43%) Backup Exec
5 18 (2.43%) WSUS
6 13 (1.75%) Norton AntiVirus
7 7 (0.94%) Nagios
7 7 (0.94%) Dollar Universe
8 6 (0.81%) NetBackup
9 5 (0.67%) WMI
10 4 (0.54%) FortiGate
11 2 (0.27%) OpenView
11 2 (0.27%) Tivoli
11 2 (0.27%) MOM
12 1 (0.13%) Cisco IPCC
12 1 (0.13%) SCDPM
12 1 (0.13%) SCVMM
Vendors
1 442 (59.65%) Microsoft
2 193 (26.05%) VMware
3 176 (23.75%) Cisco
4 122 (16.46%) Citrix
5 102 (13.77%) HP
6 79 (10.66%) Apple
7 48 (6.48%) Fujitsu
8 47 (6.34%) Symantec
9 45 (6.07%) McAfee
10 41 (5.53%) Sophos
11 38 (5.13%) Dell
12 31 (4.18%) NetApp
13 30 (4.05%) Juniper
14 29 (3.91%) Avaya
15 20 (2.70%) IBM
15 20 (2.70%) SonicWALL
16 17 (2.29%) F5
17 13 (1.75%) Veeam
17 13 (1.75%) WatchGuard
18 12 (1.62%) Veritas
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £25000 - £28000 Per Annum
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £23000 - £26000 per annum + Benefits
Posted: Yesterday
Hertfordshire
DCL Search & Selection
Salary: £30000 - £32000 per annum + 30% Shift Allowance + Benefits
Posted: Yesterday
Halesowen, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Watford, Hertfordshire
Cadence Resourcing
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City, London
Senitor Associates
Salary: £33000 - £35000 per annum
Posted: 2 days ago
Croydon, Surrey
Vertical IT
Salary: £25000 - £30000 per annum + excellent benefits inc bonus
Posted: 2 days ago
London
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Swindon, Wiltshire
Tank Recruitment
Salary: £18000 - £22500 per annum
Posted: 3 days ago
Oxfordshire
Roc Search
Salary: £30000 per annum + Competitve
Posted: 3 days ago
London
Hanover IT Recruitment
Salary: From £25,000 to £35,000 per annum
Posted: 4 days ago
Malmesbury, Wiltshire
Roc Search
Posted: 4 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + benefits
Posted: 4 days ago
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Luton, Bedfordshire
Coal IT Services
Salary: From £22,000 to £26,000 per annum plus up to £4,000 shift allowance an
Posted: 5 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18500 - £23000 per annum + £1,200 DV Clearance allowance
Posted: 5 days ago
Watford
Quantica Technology - London
Salary: £20000 - £30000 per annum + comprehensive benefits package
Posted: 15 days ago
North London
Recruitment Genius
Salary: £25000 - £30000 per annum
Posted: 16 days ago
Plymouth
Computer Futures
Salary: £32000 - £34000 per annum + competitive
Posted: 18 days ago
London
Blue Town Online
Salary: £21.5k - 28.5k per year
Posted: 19 days ago