The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 534 566 612
Rank change year-on-year
+32 +46
Permanent jobs requiring a 2nd Line Support Engineer 382 358 248
As % of all permanent IT jobs located in England 0.37% 0.33% 0.24%
As % of the Job Titles category 0.40% 0.35% 0.26%
Number of salaries quoted 333 287 218
Average salary £26,000 £25,500 £26,000
Average salary % change year-on-year
+1.96% -1.92%
90% offered a salary of more than £22,000 £21,925 £21,500
10% offered a salary of more than £32,500 £32,500 £32,500
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96460 103322 95939
As % of all permanent IT jobs located in England 94.34% 94.48% 94.28%
Number of salaries quoted 80662 85110 80222
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,375
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 31 July 2015.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +79 145 £27,500 - 14
South East -9 141 £26,000 +1.96% 10
North West +14 27 £25,000 - 4
South West -41 20 £21,000 -12.50% 4
East of England -2 17 £30,750 +11.81% 3
West Midlands -6 14 £24,167 +0.69% 1
Yorkshire +3 9 £25,000 +16.27% 3
East Midlands 0 8 £24,750 +10.00% 1
North East -9 4 £24,000 -5.88%
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 680 (85.64%) Windows
2 485 (61.08%) Microsoft
3 471 (59.32%) Active Directory
4 319 (40.18%) MS Exchange
5 286 (36.02%) Windows Server 2008
6 280 (35.26%) VMware
7 242 (30.48%) MS Office
8 224 (28.21%) Firewall
9 221 (27.83%) Windows Server 2012
10 218 (27.46%) Windows Server 2003
11 212 (26.70%) MS Excel
12 195 (24.56%) ITIL
13 194 (24.43%) Microsoft Certification
14 184 (23.17%) Windows 7
15 176 (22.17%) VMware Infrastructure
15 176 (22.17%) Exchange Server 2010
16 173 (21.79%) TCP/IP
17 170 (21.41%) Citrix
18 167 (21.03%) Cisco
19 158 (19.90%) Blackberry
20 155 (19.52%) Windows 8
21 143 (18.01%) Exchange Server 2013
22 135 (17.00%) DNS
23 131 (16.50%) Windows XP
24 128 (16.12%) SLA
25 127 (15.99%) LAN
26 119 (14.99%) MCSE
26 119 (14.99%) Hyper-V
27 114 (14.36%) Exchange Server 2007
28 111 (13.98%) WAN

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 319 (40.18%) MS Exchange
2 176 (22.17%) Exchange Server 2010
3 143 (18.01%) Exchange Server 2013
4 114 (14.36%) Exchange Server 2007
5 67 (8.44%) Exchange Server 2003
6 48 (6.05%) IIS
7 38 (4.79%) Blackberry Enterprise Server
7 38 (4.79%) SharePoint
8 33 (4.16%) Lync
9 20 (2.52%) Exchange Server 2000
10 8 (1.01%) SharePoint Server
11 7 (0.88%) IBM Notes
12 6 (0.76%) Apache
12 6 (0.76%) CMS
12 6 (0.76%) Live Communications Server
13 5 (0.63%) SharePoint 2010
14 4 (0.50%) Commerce Server
14 4 (0.50%) SharePoint 2013
15 2 (0.25%) WebLogic
15 2 (0.25%) Office Communications Server
Applications
1 242 (30.48%) MS Office
2 212 (26.70%) MS Excel
3 19 (2.39%) MS PowerPoint
4 16 (2.02%) MS Visio
5 4 (0.50%) MS Project
6 2 (0.25%) Adobe Creative Suite
7 1 (0.13%) InDesign
Business Applications
1 3 (0.38%) Sage 200
2 1 (0.13%) Oracle Applications
2 1 (0.13%) Infor CRM
2 1 (0.13%) Retail-J
Cloud Services
1 74 (9.32%) Office 365
2 13 (1.64%) Cloud Computing
3 12 (1.51%) Amazon AWS
4 1 (0.13%) Google Apps
4 1 (0.13%) Microsoft Azure
4 1 (0.13%) Mimecast
Communications & Networking
1 224 (28.21%) Firewall
2 173 (21.79%) TCP/IP
3 135 (17.00%) DNS
4 127 (15.99%) LAN
5 111 (13.98%) WAN
6 104 (13.10%) DHCP
7 82 (10.33%) VoIP
8 71 (8.94%) SAN
9 65 (8.19%) VPN
10 59 (7.43%) Internet
11 50 (6.30%) Wireless
12 31 (3.90%) NAS
13 28 (3.53%) VLAN
14 27 (3.40%) Cisco ASA
15 26 (3.27%) ADSL
16 24 (3.02%) Cisco Nexus
17 17 (2.14%) IPv4
18 15 (1.89%) Fibre Channel
18 15 (1.89%) iSCSI
19 14 (1.76%) SSL
Database & Business Intelligence
1 46 (5.79%) SQL Server
2 10 (1.26%) SQL Server 2008
3 7 (0.88%) SQL Server 2005
4 5 (0.63%) MarkLogic
5 3 (0.38%) Oracle Database
5 3 (0.38%) Relational Database
5 3 (0.38%) SQL Server Reporting Services
5 3 (0.38%) SQL Server Integration Services
5 3 (0.38%) SQL Server 2012
6 2 (0.25%) RDBMS
6 2 (0.25%) SQL Server 2000
7 1 (0.13%) MySQL
7 1 (0.13%) BusinessObjects
Development Applications
1 5 (0.63%) Apache Ivy
2 2 (0.25%) Team Foundation Server
3 1 (0.13%) Bugzilla
3 1 (0.13%) Subversion
3 1 (0.13%) Git (software)
General
1 54 (6.80%) Finance
2 12 (1.51%) Retail
3 11 (1.39%) Marketing
3 11 (1.39%) Electronics
3 11 (1.39%) Telecoms
4 8 (1.01%) Advertising
4 8 (1.01%) Publishing
5 7 (0.88%) Manufacturing
6 6 (0.76%) Legal
7 5 (0.63%) Law
7 5 (0.63%) Banking
8 4 (0.50%) Financial Institution
9 2 (0.25%) German Language
10 1 (0.13%) Investment Banking
10 1 (0.13%) Automotive
Libraries, Frameworks & Software Standards
1 16 (2.02%) .NET
2 6 (0.76%) Web Services
2 6 (0.76%) .NET Framework
3 5 (0.63%) HTML
4 4 (0.50%) COM
4 4 (0.50%) Java RMI
5 3 (0.38%) ASP.NET
6 1 (0.13%) Software Packaging
Miscellaneous
1 158 (19.90%) Blackberry
2 50 (6.30%) Data Centre
3 44 (5.54%) Analytical Skills
4 35 (4.41%) iPhone
5 17 (2.14%) Video Conferencing
6 15 (1.89%) iPad
7 9 (1.13%) Mathematics
7 9 (1.13%) Enterprise Cloud
7 9 (1.13%) FlexPod
7 9 (1.13%) Handset
7 9 (1.13%) Clustering
8 8 (1.01%) Statistics
8 8 (1.01%) Management Information System
9 7 (0.88%) Replication
10 6 (0.76%) e-Health
10 6 (0.76%) Enterprise Software
11 5 (0.63%) Fat Client
11 5 (0.63%) Thin Client
12 4 (0.50%) PDA
12 4 (0.50%) Digital Media
Operating Systems
1 680 (85.64%) Windows
2 286 (36.02%) Windows Server 2008
3 221 (27.83%) Windows Server 2012
4 218 (27.46%) Windows Server 2003
5 184 (23.17%) Windows 7
6 155 (19.52%) Windows 8
7 131 (16.50%) Windows XP
8 102 (12.85%) Linux
9 82 (10.33%) Windows Vista
10 78 (9.82%) Mac OS X
11 67 (8.44%) Android
12 32 (4.03%) Red Hat Enterprise Linux
13 31 (3.90%) Apple iOS
13 31 (3.90%) Windows 2000 Server
14 26 (3.27%) Mac OS
15 15 (1.89%) CentOS
16 11 (1.39%) UNIX
17 9 (1.13%) Data ONTAP
18 5 (0.63%) Solaris
19 4 (0.50%) Windows 2000
Processes & Methodologies
1 195 (24.56%) ITIL
2 47 (5.92%) Service Delivery
3 43 (5.42%) Problem Management
4 34 (4.28%) Root Cause Analysis
5 30 (3.78%) Incident Management
6 25 (3.15%) Mentoring
7 22 (2.77%) Service Management
8 21 (2.64%) Kalman Filter
8 21 (2.64%) Time Management
9 20 (2.52%) Network Management
10 18 (2.27%) Migration
11 15 (1.89%) Change Management
11 15 (1.89%) Risk Analysis
12 13 (1.64%) Configuration Management
12 13 (1.64%) CRM
12 13 (1.64%) Network Architecture
13 12 (1.51%) Load Balancing
14 11 (1.39%) Project Management
15 10 (1.26%) Digital Marketing
15 10 (1.26%) Project Planning
Programming Languages
1 79 (9.95%) SQL
2 47 (5.92%) C
3 15 (1.89%) PowerShell
4 10 (1.26%) VB
5 4 (0.50%) Java
6 3 (0.38%) VBScript
6 3 (0.38%) Perl
6 3 (0.38%) VBA
7 2 (0.25%) Python
7 2 (0.25%) AWK
7 2 (0.25%) sed
8 1 (0.13%) VB.NET
8 1 (0.13%) PHP
8 1 (0.13%) JavaScript
8 1 (0.13%) C#
Qualifications
1 194 (24.43%) Microsoft Certification
2 119 (14.99%) MCSE
3 101 (12.72%) MCP
4 77 (9.70%) Cisco Certification
5 70 (8.82%) CCNA
6 63 (7.93%) MCSA
7 45 (5.67%) MCITP
8 42 (5.29%) A+ Certification
9 38 (4.79%) Degree
9 38 (4.79%) Security Cleared
10 22 (2.77%) Network+ Certification
11 21 (2.64%) SC Cleared
12 20 (2.52%) CCNP
13 19 (2.39%) DV Cleared
14 16 (2.02%) MCTS
15 15 (1.89%) VMware Certified Professional (VCP)
16 11 (1.39%) ITIL Foundation Certificate
17 5 (0.63%) ITIL Certification
17 5 (0.63%) CCA
17 5 (0.63%) Citrix Certification
Quality Assurance & Compliance
1 128 (16.12%) SLA
2 6 (0.76%) PCI DSS
3 5 (0.63%) ISO/IEC 27001
4 4 (0.50%) ISO 9001
5 1 (0.13%) QA
System Software
1 471 (59.32%) Active Directory
2 176 (22.17%) VMware Infrastructure
3 119 (14.99%) Hyper-V
4 50 (6.30%) vSphere
5 43 (5.42%) XenApp
6 37 (4.66%) Terminal Services
7 21 (2.64%) Terminal Server
8 19 (2.39%) XenDesktop
9 15 (1.89%) vCloud
10 14 (1.76%) VMware ESXi
10 14 (1.76%) Citrix Presentation Server
10 14 (1.76%) VMware Server
11 13 (1.64%) VMware Workstation
12 6 (0.76%) XenServer
13 2 (0.25%) VMware ESX
13 2 (0.25%) Firmware
14 1 (0.13%) Squid
Systems Management
1 34 (4.28%) SCCM
2 14 (1.76%) Backup Exec
3 12 (1.51%) FortiGate
4 11 (1.39%) Nagios
5 9 (1.13%) WSUS
6 7 (0.88%) Dollar Universe
7 6 (0.76%) Symantec Endpoint Protection
8 4 (0.50%) Symantec Enterprise Vault
8 4 (0.50%) SCOM
8 4 (0.50%) NetBackup
8 4 (0.50%) DameWare
9 3 (0.38%) OpenView
9 3 (0.38%) Casper Suite
10 2 (0.25%) Norton AntiVirus
11 1 (0.13%) Cisco IPCC
11 1 (0.13%) SCVMM
11 1 (0.13%) Cisco UCCX
11 1 (0.13%) Cisco CUCM
Vendors
1 485 (61.08%) Microsoft
2 280 (35.26%) VMware
3 170 (21.41%) Citrix
4 167 (21.03%) Cisco
5 103 (12.97%) HP
6 101 (12.72%) Apple
7 48 (6.05%) Dell
8 46 (5.79%) Symantec
9 42 (5.29%) Avaya
10 34 (4.28%) Juniper
11 23 (2.90%) NetApp
12 22 (2.77%) Mitel
13 21 (2.64%) Bloomberg
14 19 (2.39%) Red Hat
15 17 (2.14%) IBM
16 12 (1.51%) SonicWALL
17 9 (1.13%) Draytek
17 9 (1.13%) Fortinet
17 9 (1.13%) F5
18 7 (0.88%) Veeam
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + £5k shift allowance
Posted: 13 hours ago
Kent
Explore Recruitment Solutions
Posted: 2 days ago
London
Jonothan Bosworth
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Benefits
Posted: 2 days ago
Crawley, West Sussex
Bluetownonline
Salary: £28k per year
Posted: 3 days ago
Devon
Circle Recruitment
Salary: £20000 - £22000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Search Consultancy
Posted: 3 days ago
City, London
ninesharp
Salary: £22000 - £25000 per annum + 25 days holiday, 5% pension etc...
Posted: 4 days ago
Banbury, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum
Posted: 5 days ago
London
Jonothan Bosworth
Salary: From £18,000 to £22,000 per annum
Posted: 5 days ago
Hereford, Herefordshire
Hoople Ltd
Salary: From £27,540 to £34,680 per annum
Posted: 5 days ago
Chatham, Kent
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 6 days ago
Watford, Hertfordshire
Bluetownonline
Posted: 6 days ago
East London
Allied Worldwide
Salary: Benefits
Posted: 6 days ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 6 days ago
London
Marcus Donald People
Salary: £25000 - £30000 per annum
Posted: 6 days ago
West London
PCR
Salary: £29000.00 - £31000.00 per annum + benefits
Posted: 6 days ago
City, London
IT Lab
Salary: From £22,000 to £30,000 per annum Excellent benefits!!!
Posted: 19 days ago
South West London
Commensus
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 20 days ago
Chesterfield, Derbyshire
Computer Sciences Corporation
Salary: From £20,000 to £30,000 per annum
Posted: 27 days ago