The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 535 524 521
Rank change year-on-year
-11 -3
Permanent jobs requiring a 2nd Line Support Engineer 342 465 508
As % of all permanent IT jobs located in England 0.41% 0.46% 0.47%
As % of the Job Titles category 0.42% 0.48% 0.49%
Number of salaries quoted 326 432 427
Median salary £26,500 £26,000 £26,500
Median salary % change year-on-year
+1.92% -1.88%
90% offered a salary of more than £21,500 £22,000 £21,500
10% offered a salary of more than £32,500 £34,500 £35,000
UK excluding London median salary £25,500 £25,500 £26,000
% change year-on-year
- -1.92%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
80887 97120 104197
As % of all permanent IT jobs located in England 96.48% 96.62% 96.57%
Number of salaries quoted 67718 81772 86920
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

2nd Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 3 December 2016.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +47 105 £26,000 -1.88% 16
London -16 100 £29,000 +7.40% 9
North West +3 45 £21,500 -1.14% 6
South West +6 24 £25,000 +9.89% 1
West Midlands -19 24 £26,800 +7.20% 3
Yorkshire +20 20 £26,000 -6.30%
East of England +3 17 £26,000 -5.45% 2
North East +7 4 - - 3
East Midlands -3 3 £25,000 +4.16%
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 3 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 636 (86.06%) Windows
2 438 (59.27%) Active Directory
3 433 (58.59%) Microsoft
4 308 (41.68%) Windows Server
5 307 (41.54%) MS Exchange
6 259 (35.05%) VMware
7 241 (32.61%) Windows 7
8 210 (28.42%) MS Excel
9 201 (27.20%) Windows Server 2008
10 200 (27.06%) Windows Server 2012
11 180 (24.36%) MS Office
12 177 (23.95%) Firewall
13 173 (23.41%) ITIL
14 164 (22.19%) Office 365
14 164 (22.19%) Citrix
15 161 (21.79%) TCP/IP
16 154 (20.84%) VMware Infrastructure
17 152 (20.57%) Cisco
18 148 (20.03%) Windows 8
19 138 (18.67%) Exchange Server 2010
20 122 (16.51%) SLA
21 120 (16.24%) Microsoft Certification
22 115 (15.56%) Windows Server 2003
23 112 (15.16%) SQL Server
24 110 (14.88%) WAN
25 109 (14.75%) DNS
26 104 (14.07%) LAN
26 104 (14.07%) Linux
27 97 (13.13%) Hyper-V
28 84 (11.37%) Finance

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 307 (41.54%) MS Exchange
2 138 (18.67%) Exchange Server 2010
3 82 (11.10%) Exchange Server 2007
4 76 (10.28%) Exchange Server 2013
5 50 (6.77%) SharePoint
6 39 (5.28%) Skype for Business
7 26 (3.52%) IIS
8 21 (2.84%) Exchange Server 2003
9 11 (1.49%) Apache
10 9 (1.22%) Blackberry Enterprise Server
10 9 (1.22%) SharePoint 2013
11 5 (0.68%) SharePoint 2010
12 3 (0.41%) SharePoint Foundation
12 3 (0.41%) SharePoint Server
12 3 (0.41%) WebSphere
13 2 (0.27%) CMS
13 2 (0.27%) Drupal
13 2 (0.27%) IBM Notes
13 2 (0.27%) WordPress
14 1 (0.14%) GroupWise
Applications
1 210 (28.42%) MS Excel
2 180 (24.36%) MS Office
3 11 (1.49%) Adobe Creative Suite
4 9 (1.22%) MS Visio
5 8 (1.08%) MS PowerPoint
6 4 (0.54%) Final Cut Pro
7 2 (0.27%) InfoPath
8 1 (0.14%) Acrobat
8 1 (0.14%) Photoshop
Business Applications
1 6 (0.81%) Dynamics CRM
2 5 (0.68%) SAP Oil and Gas
3 4 (0.54%) Remedy ITSM
4 1 (0.14%) Dynamics AX
Cloud Services
1 164 (22.19%) Office 365
2 16 (2.17%) Microsoft Azure
3 7 (0.95%) Amazon AWS
4 5 (0.68%) SaaS
5 4 (0.54%) Cloud Computing
6 3 (0.41%) G Suite
6 3 (0.41%) Google Drive
6 3 (0.41%) IaaS
6 3 (0.41%) PaaS
7 2 (0.27%) Azure Active Directory
8 1 (0.14%) Adobe Creative Cloud
8 1 (0.14%) Dropbox
8 1 (0.14%) Mimecast
Communications & Networking
1 177 (23.95%) Firewall
2 161 (21.79%) TCP/IP
3 110 (14.88%) WAN
4 109 (14.75%) DNS
5 104 (14.07%) LAN
6 78 (10.55%) DHCP
7 61 (8.25%) VPN
8 53 (7.17%) VoIP
9 44 (5.95%) SAN
10 38 (5.14%) Internet
11 29 (3.92%) ADSL
12 27 (3.65%) Skype
13 25 (3.38%) Network Security
13 25 (3.38%) Wireless
14 24 (3.25%) VLAN
15 21 (2.84%) SMTP
16 18 (2.44%) NAS
17 16 (2.17%) Remote Desktop
18 12 (1.62%) Wi-Fi
19 10 (1.35%) IP Telephony
Database & Business Intelligence
1 112 (15.16%) SQL Server
2 30 (4.06%) SQL Server 2008
3 20 (2.71%) SQL Server 2012
4 9 (1.22%) SQL Server 2005
5 7 (0.95%) Relational Database
6 5 (0.68%) RDBMS
7 3 (0.41%) MySQL
7 3 (0.41%) PostgreSQL
7 3 (0.41%) SQL Server Reporting Services
8 2 (0.27%) Crystal Reports
8 2 (0.27%) Ingres
8 2 (0.27%) Oracle Database
8 2 (0.27%) Oracle Reports
9 1 (0.14%) MarkLogic
Development Applications
1 3 (0.41%) MSI
General
1 84 (11.37%) Finance
2 45 (6.09%) Telecoms
3 14 (1.89%) Manufacturing
4 13 (1.76%) Marketing
5 12 (1.62%) Banking
6 10 (1.35%) Advertising
7 7 (0.95%) Back Office
8 6 (0.81%) Financial Institution
8 6 (0.81%) Retail
9 5 (0.68%) Electronics
9 5 (0.68%) Law
9 5 (0.68%) Legal
10 4 (0.54%) Games
10 4 (0.54%) Online Betting
10 4 (0.54%) Pharmaceutical
11 3 (0.41%) Spanish Language
12 2 (0.27%) Billing
12 2 (0.27%) German Language
12 2 (0.27%) Italian Language
12 2 (0.27%) Local Government
Libraries, Frameworks & Software Standards
1 23 (3.11%) HTML
2 11 (1.49%) CSS
3 9 (1.22%) HTML5
3 9 (1.22%) jQuery
4 8 (1.08%) Web Services
5 7 (0.95%) X-Windows
6 4 (0.54%) Software Packaging
7 3 (0.41%) FIX Protocol
7 3 (0.41%) XML
8 2 (0.27%) .NET
8 2 (0.27%) Silverlight
9 1 (0.14%) ASP.NET
9 1 (0.14%) ASP.NET Web Forms
9 1 (0.14%) COM
9 1 (0.14%) LAMP
Miscellaneous
1 53 (7.17%) Driving Licence
2 44 (5.95%) Blackberry
3 27 (3.65%) Analytical Skills
4 21 (2.84%) iPhone
5 20 (2.71%) Data Centre
5 20 (2.71%) Management Information System
6 14 (1.89%) iPad
6 14 (1.89%) Statistics
7 12 (1.62%) Enterprise Storage
8 8 (1.08%) Clustering
8 8 (1.08%) Fat Client
8 8 (1.08%) Replication
8 8 (1.08%) Thin Client
9 7 (0.95%) Client/Server
9 7 (0.95%) Computer Science
9 7 (0.95%) EPoS
9 7 (0.95%) Smartphone
9 7 (0.95%) Video Conferencing
10 5 (0.68%) Wiki
11 4 (0.54%) e-Learning
Operating Systems
1 636 (86.06%) Windows
2 308 (41.68%) Windows Server
3 241 (32.61%) Windows 7
4 201 (27.20%) Windows Server 2008
5 200 (27.06%) Windows Server 2012
6 148 (20.03%) Windows 8
7 115 (15.56%) Windows Server 2003
8 104 (14.07%) Linux
9 74 (10.01%) Windows 10
10 66 (8.93%) Windows XP
11 56 (7.58%) Mac OS X
12 36 (4.87%) Android
13 35 (4.74%) Unix
14 28 (3.79%) Windows Vista
15 23 (3.11%) Apple iOS
16 14 (1.89%) Windows 2000
17 11 (1.49%) Windows Mobile
18 10 (1.35%) Windows 2000 Server
19 8 (1.08%) Mac OS
20 7 (0.95%) VMS
Processes & Methodologies
1 173 (23.41%) ITIL
2 71 (9.61%) Service Management
3 32 (4.33%) Mentoring
4 28 (3.79%) Problem Management
5 26 (3.52%) ITSM
5 26 (3.52%) Project Management
6 20 (2.71%) Change Management
7 19 (2.57%) Change Control
8 18 (2.44%) Kalman Filter
8 18 (2.44%) PRINCE2
9 16 (2.17%) Email Filtering
9 16 (2.17%) Service Delivery
10 15 (2.03%) Line Management
11 13 (1.76%) Disaster Recovery
11 13 (1.76%) ITIL V3
11 13 (1.76%) Web Filtering
12 12 (1.62%) Continuous Improvement
12 12 (1.62%) CRM
12 12 (1.62%) Time Management
13 11 (1.49%) Business Continuity
Programming Languages
1 73 (9.88%) SQL
2 11 (1.49%) JavaScript
3 10 (1.35%) PowerShell
4 7 (0.95%) C
5 4 (0.54%) Java
6 3 (0.41%) Perl
6 3 (0.41%) PHP
7 2 (0.27%) Python
7 2 (0.27%) Shell Script
7 2 (0.27%) SPARQL
7 2 (0.27%) X++
8 1 (0.14%) C++
8 1 (0.14%) VB
8 1 (0.14%) VBA
8 1 (0.14%) VBScript
Qualifications
1 120 (16.24%) Microsoft Certification
2 71 (9.61%) MCP
3 67 (9.07%) MCSE
4 66 (8.93%) Cisco Certification
5 65 (8.80%) CCNA
6 61 (8.25%) MCSA
7 43 (5.82%) MCITP
8 38 (5.14%) Security Cleared
9 29 (3.92%) Degree
10 27 (3.65%) SC Cleared
11 18 (2.44%) MCTS
12 14 (1.89%) ITIL Certification
13 12 (1.62%) A+ Certification
13 12 (1.62%) MCDST
14 9 (1.22%) Network+ Certification
15 8 (1.08%) VMware Certified Professional (VCP)
16 5 (0.68%) CCA
16 5 (0.68%) CCENT
16 5 (0.68%) Citrix Certification
16 5 (0.68%) DBS Check
Quality Assurance & Compliance
1 122 (16.51%) SLA
2 6 (0.81%) QA
3 4 (0.54%) ISO 9000
3 4 (0.54%) ISO/IEC 27001
4 2 (0.27%) ISO 9001
5 1 (0.14%) COBIT
5 1 (0.14%) Data Quality
5 1 (0.14%) Sarbanes-Oxley
System Software
1 438 (59.27%) Active Directory
2 154 (20.84%) VMware Infrastructure
3 97 (13.13%) Hyper-V
4 43 (5.82%) XenApp
5 24 (3.25%) vSphere
6 21 (2.84%) XenDesktop
7 18 (2.44%) VMware ESXi
8 7 (0.95%) Terminal Server
8 7 (0.95%) Terminal Services
9 6 (0.81%) Virtual Desktop
10 5 (0.68%) VMware ESX
11 4 (0.54%) Firmware
11 4 (0.54%) Virtual Machines
11 4 (0.54%) XenServer
12 3 (0.41%) Microsoft App-V
12 3 (0.41%) Squid
13 2 (0.27%) Virtual Servers
14 1 (0.14%) Microsoft Virtual Server
14 1 (0.14%) VMware Workstation
Systems Management
1 48 (6.50%) SCCM
2 21 (2.84%) Norton AntiVirus
3 20 (2.71%) WSUS
4 15 (2.03%) Backup Exec
5 10 (1.35%) Tivoli
6 9 (1.22%) FortiGate
6 9 (1.22%) SCOM
7 6 (0.81%) Nagios
8 4 (0.54%) AirWatch
8 4 (0.54%) Cisco UCCE
8 4 (0.54%) DameWare
8 4 (0.54%) NetBackup
8 4 (0.54%) Symantec Endpoint Protection
9 3 (0.41%) Perfmon
10 2 (0.27%) Casper Suite
10 2 (0.27%) Microsoft Data Protection Manager
11 1 (0.14%) Failover Clustering
11 1 (0.14%) HP SIM
11 1 (0.14%) McAfee ePO
11 1 (0.14%) ZENworks
Vendors
1 433 (58.59%) Microsoft
2 259 (35.05%) VMware
3 164 (22.19%) Citrix
4 152 (20.57%) Cisco
5 64 (8.66%) Apple
6 49 (6.63%) HP
7 30 (4.06%) Dell
8 28 (3.79%) Symantec
9 26 (3.52%) Veeam
10 23 (3.11%) Sage
11 21 (2.84%) IBM
12 20 (2.71%) Juniper
13 16 (2.17%) NetApp
14 15 (2.03%) EMC
15 14 (1.89%) Adobe
15 14 (1.89%) SonicWALL
16 13 (1.76%) Extreme Networks
17 12 (1.62%) Google
17 12 (1.62%) WatchGuard
18 10 (1.35%) Kaspersky
London
Nigel Frank International Ltd
Salary: £35000 - £37000 per annum
Posted: Yesterday
Herefordshire
ReThink Recruitment
Salary: £24000 - £30000 per annum + Excellent Benefits
Posted: 3 days ago
Farnborough, Hampshire
The People Network
Salary: £25000 - £35000 per annum + benefits
Posted: Yesterday
Loughton, Essex
Galliard Homes
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
Wigan, Lancashire
Senitor Associates
Salary: £25000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £28,600 per annum Up to £28,600 +benefits
Posted: Yesterday
Greater Manchester
Verticality Ltd
Salary: £30000 - £35000 per annum, Benefits Oncall, Training, Benefits
Posted: 22 hours ago
Crewe, Cheshire
Oscar
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Chorley, Lancashire
Cathcart Associates Ltd
Salary: £20000 - £27000 per annum
Posted: 2 days ago
Wilmslow, Cheshire
Senitor Associates
Salary: £20000 - £22000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £21500 - £28500 per annum
Posted: Yesterday
London
Mortimer Spinks
Salary: £22000 - £27000 per annum + MCSE Training + Benefits
Posted: 4 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 4 days ago
Oxfordshire
Senitor Associates
Posted: 5 days ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £25,000 to £28,000 per annum training & benefits
Posted: 4 days ago
Solihull, West Midlands (County)
Clearwater People Solutions
Salary: £28000 - £32000 Per Annum
Posted: 5 days ago
Radstock, Avon
Senitor Associates
Salary: £22000 - £25000 per annum + salary reviews / training
Posted: 4 days ago
Slough, Berkshire
Square One Resources
Salary: From £23,000 to £28,000 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: Market related
Posted: 5 days ago
Wallingford, Oxfordshire
MMR Research Worldwide
Salary: From £21,000 to £24,000 per annum dependent on skillset
Posted: 7 days ago
London
Bluetown Online LTD
Salary: £26000 - £34000 per annum
Posted: 8 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £24000 per annum + bonus, benefits
Posted: 11 days ago
Farnborough
Spectrum IT
Salary: £20000 - £27000 per annum
Posted: 16 days ago
Central London / West End
Gamesys
Posted: 10 days ago
Milton Keynes
Recruitment Genius Ltd
Salary: £20000 - £26000 per annum
Posted: 18 days ago
Farnborough
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £25000.00 per annum + benefits
Posted: 25 days ago
East London
Penelope
Salary: Up to £32,000 per annum + Benefits
Posted: 19 days ago
Leatherhead, Surrey
RM plc
Salary: £21000 - £26000 per annum + bonus, benefits
Posted: 24 days ago