The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 519 530 519
Rank change year-on-year
+11 -11
Permanent jobs requiring a 2nd Line Support Engineer 395 447 501
As % of all permanent IT jobs located in England 0.45% 0.44% 0.47%
As % of the Job Titles category 0.46% 0.45% 0.49%
Number of salaries quoted 369 406 407
Median salary £27,500 £26,000 £26,000
Median salary % change year-on-year
+5.76% -
90% offered a salary of more than £22,000 £22,000 £21,500
10% offered a salary of more than £32,500 £35,000 £35,000
UK excluding London median salary £26,500 £25,000 £25,000
% change year-on-year
+6.00% -
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
85387 98349 102901
As % of all permanent IT jobs located in England 96.29% 96.25% 96.40%
Number of salaries quoted 72079 82738 83928
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,250 £40,000 £40,000
% change year-on-year
+5.62% -

2nd Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 24 September 2016.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 126 £30,000 +13.20% 13
South East +15 121 £27,750 +4.71% 12
South West +25 52 £27,000 +25.58% 6
East of England +20 34 £28,000 -6.66% 6
North West +14 26 £24,000 -4.00% 6
Yorkshire +35 17 £27,500 -4.34% 1
West Midlands -8 17 £24,500 -2.00% 1
East Midlands +15 11 £25,000 +3.09% 1
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 September 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 640 (82.16%) Windows
2 461 (59.18%) Active Directory
3 446 (57.25%) Microsoft
4 317 (40.69%) Windows Server
5 316 (40.56%) MS Exchange
6 280 (35.94%) VMware
7 253 (32.48%) Windows 7
8 239 (30.68%) MS Excel
9 213 (27.34%) Windows Server 2012
10 202 (25.93%) Windows Server 2008
11 196 (25.16%) MS Office
12 194 (24.90%) ITIL
13 183 (23.49%) Cisco
14 182 (23.36%) TCP/IP
15 181 (23.23%) Firewall
16 174 (22.34%) VMware Infrastructure
17 166 (21.31%) Windows 8
17 166 (21.31%) Exchange Server 2010
18 165 (21.18%) SLA
19 163 (20.92%) Citrix
20 152 (19.51%) Office 365
21 145 (18.61%) Windows Server 2003
22 137 (17.59%) Microsoft Certification
23 123 (15.79%) WAN
24 121 (15.53%) DNS
25 120 (15.40%) Linux
26 118 (15.15%) SQL Server
27 112 (14.38%) Exchange Server 2007
28 111 (14.25%) LAN
29 105 (13.48%) Exchange Server 2013

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 316 (40.56%) MS Exchange
2 166 (21.31%) Exchange Server 2010
3 112 (14.38%) Exchange Server 2007
4 105 (13.48%) Exchange Server 2013
5 54 (6.93%) Skype for Business
6 49 (6.29%) SharePoint
7 45 (5.78%) IIS
8 24 (3.08%) Blackberry Enterprise Server
9 17 (2.18%) Apache
10 16 (2.05%) Exchange Server 2003
11 9 (1.16%) SharePoint 2013
12 5 (0.64%) IBM Notes
13 4 (0.51%) CMS
14 3 (0.39%) SharePoint Foundation
15 2 (0.26%) Drupal
15 2 (0.26%) WordPress
16 1 (0.13%) GroupWise
16 1 (0.13%) SharePoint Server
Applications
1 239 (30.68%) MS Excel
2 196 (25.16%) MS Office
3 17 (2.18%) MS Visio
4 10 (1.28%) Adobe Creative Suite
4 10 (1.28%) MS PowerPoint
5 4 (0.51%) Final Cut Pro
6 1 (0.13%) Acrobat
6 1 (0.13%) Photoshop
Business Applications
1 5 (0.64%) Dynamics CRM
1 5 (0.64%) SAP Oil and Gas
2 4 (0.51%) Remedy ITSM
3 1 (0.13%) Dynamics AX
3 1 (0.13%) Oracle Applications
Cloud Services
1 152 (19.51%) Office 365
2 10 (1.28%) Amazon AWS
2 10 (1.28%) Microsoft Azure
3 4 (0.51%) Cloud Computing
4 3 (0.39%) Google Apps
4 3 (0.39%) Google Drive
5 1 (0.13%) Adobe Creative Cloud
5 1 (0.13%) Azure Active Directory
5 1 (0.13%) Dropbox
5 1 (0.13%) Mimecast
5 1 (0.13%) SaaS
Communications & Networking
1 182 (23.36%) TCP/IP
2 181 (23.23%) Firewall
3 123 (15.79%) WAN
4 121 (15.53%) DNS
5 111 (14.25%) LAN
6 82 (10.53%) DHCP
7 81 (10.40%) VPN
8 73 (9.37%) VoIP
9 49 (6.29%) SAN
10 42 (5.39%) ADSL
11 39 (5.01%) Internet
12 29 (3.72%) Skype
13 28 (3.59%) Wireless
14 26 (3.34%) SMTP
15 24 (3.08%) Network Security
15 24 (3.08%) Remote Desktop
16 22 (2.82%) NAS
17 17 (2.18%) VLAN
18 12 (1.54%) IPsec
19 11 (1.41%) Wi-Fi
Database & Business Intelligence
1 118 (15.15%) SQL Server
2 23 (2.95%) SQL Server 2008
3 17 (2.18%) SQL Server 2012
4 11 (1.41%) MySQL
4 11 (1.41%) SQL Server 2005
5 7 (0.90%) Relational Database
6 5 (0.64%) PostgreSQL
6 5 (0.64%) RDBMS
7 3 (0.39%) MarkLogic
7 3 (0.39%) SQL Server Reporting Services
8 2 (0.26%) Crystal Reports
8 2 (0.26%) Informix
8 2 (0.26%) Ingres
8 2 (0.26%) Oracle Database
8 2 (0.26%) Oracle Reports
9 1 (0.13%) SQL Server 2000
9 1 (0.13%) SQL Server 2014
Development Applications
1 4 (0.51%) JIRA
2 3 (0.39%) MSI
General
1 74 (9.50%) Finance
2 42 (5.39%) Telecoms
3 17 (2.18%) Manufacturing
4 14 (1.80%) Marketing
5 10 (1.28%) Retail
6 7 (0.90%) Banking
6 7 (0.90%) German Language
7 6 (0.77%) Advertising
7 6 (0.77%) Back Office
7 6 (0.77%) Financial Institution
8 5 (0.64%) Electronics
8 5 (0.64%) Legal
9 4 (0.51%) Automotive
9 4 (0.51%) Games
9 4 (0.51%) Online Betting
9 4 (0.51%) Pharmaceutical
9 4 (0.51%) Publishing
10 3 (0.39%) French Language
10 3 (0.39%) Law
11 2 (0.26%) Spanish Language
Libraries, Frameworks & Software Standards
1 17 (2.18%) HTML
2 15 (1.93%) Web Services
3 13 (1.67%) CSS
4 9 (1.16%) HTML5
4 9 (1.16%) jQuery
4 9 (1.16%) X-Windows
5 4 (0.51%) .NET
5 4 (0.51%) Software Packaging
6 3 (0.39%) ASP.NET
6 3 (0.39%) ASP.NET Web Forms
6 3 (0.39%) FIX Protocol
6 3 (0.39%) XML
7 2 (0.26%) COM
7 2 (0.26%) Silverlight
Miscellaneous
1 74 (9.50%) Driving Licence
2 64 (8.22%) Blackberry
3 32 (4.11%) iPhone
4 28 (3.59%) Analytical Skills
5 26 (3.34%) Data Centre
6 15 (1.93%) Smartphone
7 14 (1.80%) Computer Science
7 14 (1.80%) iPad
8 13 (1.67%) Statistics
9 10 (1.28%) Clustering
10 8 (1.03%) Management Information System
11 7 (0.90%) EPoS
12 6 (0.77%) Client/Server
12 6 (0.77%) Fat Client
12 6 (0.77%) Thin Client
12 6 (0.77%) Video Conferencing
13 5 (0.64%) Performance Metrics
13 5 (0.64%) Replication
14 4 (0.51%) CCTV
14 4 (0.51%) Private Cloud
Operating Systems
1 640 (82.16%) Windows
2 317 (40.69%) Windows Server
3 253 (32.48%) Windows 7
4 213 (27.34%) Windows Server 2012
5 202 (25.93%) Windows Server 2008
6 166 (21.31%) Windows 8
7 145 (18.61%) Windows Server 2003
8 120 (15.40%) Linux
9 85 (10.91%) Windows 10
10 69 (8.86%) Windows XP
11 63 (8.09%) Mac OS X
12 48 (6.16%) Windows Vista
13 45 (5.78%) Android
14 44 (5.65%) Unix
15 22 (2.82%) Apple iOS
16 11 (1.41%) Windows Mobile
17 10 (1.28%) Windows 2000
18 8 (1.03%) Mac OS
19 7 (0.90%) VMS
20 6 (0.77%) Red Hat Enterprise Linux
Processes & Methodologies
1 194 (24.90%) ITIL
2 66 (8.47%) Service Management
3 40 (5.13%) Mentoring
4 36 (4.62%) Project Management
5 35 (4.49%) Kalman Filter
6 29 (3.72%) Email Filtering
7 28 (3.59%) Change Control
7 28 (3.59%) ITSM
8 25 (3.21%) Change Management
9 20 (2.57%) Incident Management
9 20 (2.57%) PRINCE2
10 18 (2.31%) Ticket Management
10 18 (2.31%) Web Filtering
11 17 (2.18%) Disaster Recovery
12 14 (1.80%) Security Patching
13 12 (1.54%) Line Management
13 12 (1.54%) Mobile Device Management
13 12 (1.54%) Time Management
14 11 (1.41%) Network Management
14 11 (1.41%) Root Cause Analysis
Programming Languages
1 89 (11.42%) SQL
2 22 (2.82%) PowerShell
3 16 (2.05%) C
4 12 (1.54%) JavaScript
5 9 (1.16%) VB
6 6 (0.77%) Java
7 5 (0.64%) PHP
8 3 (0.39%) Perl
9 2 (0.26%) C#
9 2 (0.26%) Python
9 2 (0.26%) Shell Script
9 2 (0.26%) SPARQL
9 2 (0.26%) X++
10 1 (0.13%) C++
10 1 (0.13%) VBA
Qualifications
1 137 (17.59%) Microsoft Certification
2 80 (10.27%) CCNA
2 80 (10.27%) Cisco Certification
2 80 (10.27%) MCSA
3 63 (8.09%) MCSE
4 61 (7.83%) MCP
5 49 (6.29%) Security Cleared
6 38 (4.88%) MCITP
7 34 (4.36%) SC Cleared
8 30 (3.85%) MCTS
9 29 (3.72%) Degree
10 22 (2.82%) ITIL Certification
11 19 (2.44%) VMware Certified Professional (VCP)
12 17 (2.18%) A+ Certification
13 15 (1.93%) CCA
13 15 (1.93%) Citrix Certification
13 15 (1.93%) ITIL Foundation Certificate
13 15 (1.93%) Network+ Certification
14 13 (1.67%) MCDST
15 7 (0.90%) DBS Check
Quality Assurance & Compliance
1 165 (21.18%) SLA
2 5 (0.64%) ISO/IEC 27001
3 4 (0.51%) ISO 9000
4 2 (0.26%) ISO 9001
4 2 (0.26%) QA
5 1 (0.13%) COBIT
5 1 (0.13%) Sarbanes-Oxley
System Software
1 461 (59.18%) Active Directory
2 174 (22.34%) VMware Infrastructure
3 85 (10.91%) Hyper-V
4 45 (5.78%) XenApp
5 26 (3.34%) VMware ESXi
6 21 (2.70%) vSphere
7 19 (2.44%) XenDesktop
8 18 (2.31%) Terminal Services
9 7 (0.90%) Microsoft App-V
9 7 (0.90%) Terminal Server
9 7 (0.90%) Virtual Machines
9 7 (0.90%) Virtual Servers
10 5 (0.64%) VMware ESX
11 4 (0.51%) BitLocker
11 4 (0.51%) Microsoft Virtual Server
11 4 (0.51%) Virtual Desktop
11 4 (0.51%) XenServer
12 3 (0.39%) Firmware
12 3 (0.39%) Squid
13 2 (0.26%) VMware Workstation
Systems Management
1 52 (6.68%) SCCM
2 23 (2.95%) Norton AntiVirus
3 19 (2.44%) Backup Exec
3 19 (2.44%) WSUS
4 14 (1.80%) FortiGate
5 10 (1.28%) Tivoli
6 8 (1.03%) Nagios
7 5 (0.64%) SCOM
7 5 (0.64%) SCSM
8 4 (0.51%) AirWatch
8 4 (0.51%) Cisco UCCE
8 4 (0.51%) DameWare
8 4 (0.51%) Icinga
9 3 (0.39%) Casper Suite
9 3 (0.39%) Microsoft Intune
9 3 (0.39%) NetBackup
9 3 (0.39%) Perfmon
10 2 (0.26%) Opsview
10 2 (0.26%) Symantec Endpoint Protection
10 2 (0.26%) ZABBIX
Vendors
1 446 (57.25%) Microsoft
2 280 (35.94%) VMware
3 183 (23.49%) Cisco
4 163 (20.92%) Citrix
5 74 (9.50%) HP
6 66 (8.47%) Apple
7 41 (5.26%) Dell
8 31 (3.98%) EMC
9 30 (3.85%) NetApp
9 30 (3.85%) Veeam
10 27 (3.47%) Symantec
11 22 (2.82%) IBM
12 20 (2.57%) Juniper
12 20 (2.57%) Sage
13 19 (2.44%) SonicWALL
14 17 (2.18%) WatchGuard
15 15 (1.93%) Adobe
16 12 (1.54%) Google
17 11 (1.41%) Kaspersky
17 11 (1.41%) SolarWinds
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 15 hours ago
Leicestershire
Oscar
Salary: £20000 - £23000 per annum
Posted: Yesterday
Manchester, Lancashire
Websense Recruit Ltd
Salary: £25,000 + £2,500 On Call Allowance plus benefits
Posted: 3 hours ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 30,000-35,000
Posted: Yesterday
Kingston Upon Thames, Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
Bristol, Avon
Oscar
Salary: £25000 - £32000 per annum + Benefits
Posted: Yesterday
Potters Bar, Hertfordshire
Sphere IT
Salary: From £18,500 to £26,000 per annum plus benefits and training
Posted: Yesterday
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: Yesterday
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £22000 per annum + Bonus
Posted: 3 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £30000 per annum + Benefits
Posted: 2 days ago
Basildon, Essex
Nanotek Limited
Salary: From £18,000 to £22,000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Senitor Associates
Posted: 4 days ago
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: 2 days ago
Huntingdon, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum
Posted: 2 days ago
Bedford, Bedfordshire
Premier IT
Salary: £24000 per annum
Posted: 2 days ago
Walsall, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Benefits + Company
Posted: 4 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £24000 - £25000 per annum
Posted: Yesterday
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 2 days ago
Ashford, Kent
1st Choice Computer Appointments Ltd
Salary: From £16,000 to £20,000 per annum
Posted: 5 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 3 days ago
Cornwall
Senitor Associates
Salary: £22000 per annum
Posted: 2 days ago
West Drayton, Middlesex
Xist4 IT Recruitment
Salary: £25-32,000
Posted: 5 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: Yesterday
Oxfordshire
Sanderson
Salary: £25000 per annum
Posted: 5 days ago
York, North Yorkshire
The Bridge Ltd
Salary: From £27,000 to £29,000 per annum
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £26000 per annum
Posted: 4 days ago
City, London
Eaglecliff
Salary: From £27,500 to £37,500 per annum
Posted: 5 days ago
London
Ashdown IT
Salary: £30000 - £34000 per annum + benefits
Posted: 5 days ago
Hampton, Middlesex
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Berkshire
ninesharp
Salary: £22000 - £25000 per annum + bonus, pension, health insurance
Posted: 3 days ago