The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK / England
Rank 541 518 500
Rank change year-on-year
-23 -18
Permanent jobs requiring a 2nd Line Support Engineer 296 449 468
As % of all permanent IT jobs located in England 0.38% 0.48% 0.48%
As % of the Job Titles category 0.39% 0.50% 0.49%
Number of salaries quoted 274 420 397
Median salary £27,000 £26,500 £27,000
Median salary % change year-on-year
+1.88% -1.85%
90% offered a salary of more than £21,500 £22,500 £22,000
10% offered a salary of more than £34,675 £35,000 £35,000
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75025 89999 94835
As % of all permanent IT jobs located in England 96.45% 96.53% 96.70%
Number of salaries quoted 62757 76295 79421
Median salary £47,500 £45,790 £45,000
Median salary % change year-on-year
+3.73% +1.75%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 21 January 2017.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 93 £30,000 +7.14% 13
South East +29 87 £25,000 -9.09% 10
North West +11 39 £22,500 - 2
West Midlands +8 24 £26,800 +7.20% 2
Yorkshire +41 20 £26,000 +8.33% 4
South West +4 19 £27,500 +10.00% 3
East of England -13 10 £26,500 +6.00% 7
North East -3 2 - -
East Midlands -11 2 £25,000 +2.04% 1
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 21 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 616 (88.63%) Windows
2 438 (63.02%) Active Directory
3 423 (60.86%) Microsoft
4 296 (42.59%) MS Exchange
5 292 (42.01%) Windows Server
6 243 (34.96%) VMware
7 226 (32.52%) Windows 7
8 217 (31.22%) Windows Server 2008
9 204 (29.35%) MS Office
10 200 (28.78%) Windows Server 2012
11 187 (26.91%) MS Excel
12 164 (23.60%) Office 365
13 158 (22.73%) Citrix
14 155 (22.30%) ITIL
15 154 (22.16%) Firewall
16 145 (20.86%) Windows 8
17 140 (20.14%) TCP/IP
18 139 (20.00%) VMware Infrastructure
19 133 (19.14%) Cisco
20 125 (17.99%) Microsoft Certification
21 121 (17.41%) Exchange Server 2010
22 102 (14.68%) SLA
23 101 (14.53%) Hyper-V
24 92 (13.24%) DNS
24 92 (13.24%) WAN
25 91 (13.09%) SQL Server
25 91 (13.09%) Windows Server 2003
26 88 (12.66%) LAN
27 84 (12.09%) Windows 10
28 82 (11.80%) Linux

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 296 (42.59%) MS Exchange
2 121 (17.41%) Exchange Server 2010
3 79 (11.37%) Exchange Server 2013
4 64 (9.21%) Exchange Server 2007
5 52 (7.48%) SharePoint
6 50 (7.19%) Skype for Business
7 25 (3.60%) IIS
8 24 (3.45%) Exchange Server 2003
9 11 (1.58%) SharePoint 2013
10 8 (1.15%) Blackberry Enterprise Server
11 7 (1.01%) Apache
12 6 (0.86%) SharePoint 2010
13 4 (0.58%) SharePoint Server
14 3 (0.43%) SharePoint Foundation
14 3 (0.43%) WebSphere
Applications
1 204 (29.35%) MS Office
2 187 (26.91%) MS Excel
3 11 (1.58%) Adobe Creative Suite
4 8 (1.15%) Final Cut Pro
4 8 (1.15%) MS Visio
5 7 (1.01%) MS PowerPoint
6 2 (0.29%) InfoPath
7 1 (0.14%) AutoCAD
Business Applications
1 3 (0.43%) Dynamics CRM
1 3 (0.43%) SAP Oil and Gas
2 1 (0.14%) Dynamics AX
Cloud Services
1 164 (23.60%) Office 365
2 18 (2.59%) Microsoft Azure
3 7 (1.01%) Amazon AWS
4 5 (0.72%) SaaS
5 4 (0.58%) Cloud Computing
6 3 (0.43%) IaaS
6 3 (0.43%) PaaS
7 2 (0.29%) Adobe Creative Cloud
8 1 (0.14%) Azure Active Directory
8 1 (0.14%) Dropbox
8 1 (0.14%) Mimecast
Communications & Networking
1 154 (22.16%) Firewall
2 140 (20.14%) TCP/IP
3 92 (13.24%) DNS
3 92 (13.24%) WAN
4 88 (12.66%) LAN
5 71 (10.22%) DHCP
6 58 (8.35%) VoIP
7 49 (7.05%) Internet
8 40 (5.76%) VPN
9 38 (5.47%) SAN
10 27 (3.88%) Skype
11 25 (3.60%) Wireless
12 17 (2.45%) ADSL
12 17 (2.45%) Network Security
12 17 (2.45%) VLAN
13 16 (2.30%) SMTP
14 15 (2.16%) Wi-Fi
15 12 (1.73%) Remote Desktop
16 11 (1.58%) Cisco ASA
16 11 (1.58%) WLAN
Database & Business Intelligence
1 91 (13.09%) SQL Server
2 28 (4.03%) SQL Server 2008
3 20 (2.88%) SQL Server 2012
4 6 (0.86%) SQL Server 2005
5 4 (0.58%) MySQL
6 3 (0.43%) PostgreSQL
6 3 (0.43%) RDBMS
6 3 (0.43%) Relational Database
6 3 (0.43%) SQL Server Reporting Services
7 2 (0.29%) Crystal Reports
7 2 (0.29%) Oracle Database
7 2 (0.29%) Oracle Reports
8 1 (0.14%) MarkLogic
Development Applications
1 3 (0.43%) MSI
General
1 71 (10.22%) Finance
2 47 (6.76%) Telecoms
3 11 (1.58%) Manufacturing
4 10 (1.44%) Advertising
4 10 (1.44%) Marketing
5 8 (1.15%) Banking
5 8 (1.15%) Legal
6 7 (1.01%) Retail
7 6 (0.86%) Law
8 3 (0.43%) Electronics
9 2 (0.29%) Back Office
9 2 (0.29%) Billing
10 1 (0.14%) Automotive
10 1 (0.14%) Financial Institution
10 1 (0.14%) French Language
10 1 (0.14%) Front Office
10 1 (0.14%) Games
10 1 (0.14%) Investment Banking
10 1 (0.14%) Italian Language
10 1 (0.14%) Publishing
Libraries, Frameworks & Software Standards
1 24 (3.45%) HTML
2 23 (3.31%) Software Packaging
3 9 (1.29%) CSS
3 9 (1.29%) HTML5
3 9 (1.29%) jQuery
4 5 (0.72%) Web Services
5 2 (0.29%) .NET
6 1 (0.14%) ASP.NET
6 1 (0.14%) ASP.NET Web Forms
6 1 (0.14%) COM
6 1 (0.14%) LAMP
Miscellaneous
1 49 (7.05%) Driving Licence
2 35 (5.04%) Blackberry
3 21 (3.02%) Analytical Skills
3 21 (3.02%) Data Centre
4 19 (2.73%) iPhone
4 19 (2.73%) Management Information System
5 16 (2.30%) Enterprise Storage
6 15 (2.16%) Statistics
7 13 (1.87%) iPad
8 9 (1.29%) Smartphone
9 8 (1.15%) Replication
9 8 (1.15%) Video Conferencing
10 6 (0.86%) Fat Client
10 6 (0.86%) Thin Client
11 5 (0.72%) NHS
12 4 (0.58%) Client/Server
12 4 (0.58%) Public Cloud
12 4 (0.58%) Wiki
13 3 (0.43%) Computer Science
13 3 (0.43%) EPoS
Operating Systems
1 616 (88.63%) Windows
2 292 (42.01%) Windows Server
3 226 (32.52%) Windows 7
4 217 (31.22%) Windows Server 2008
5 200 (28.78%) Windows Server 2012
6 145 (20.86%) Windows 8
7 91 (13.09%) Windows Server 2003
8 84 (12.09%) Windows 10
9 82 (11.80%) Linux
10 61 (8.78%) Windows XP
11 48 (6.91%) Mac OS X
12 41 (5.90%) Android
13 29 (4.17%) Unix
14 26 (3.74%) Windows Vista
15 24 (3.45%) Apple iOS
16 17 (2.45%) Mac OS
17 14 (2.01%) Windows 2000 Server
18 12 (1.73%) Windows 2000
19 10 (1.44%) Windows Mobile
20 6 (0.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 155 (22.30%) ITIL
2 78 (11.22%) Service Management
3 45 (6.47%) Problem Management
4 25 (3.60%) ITSM
4 25 (3.60%) Mentoring
4 25 (3.60%) Service Delivery
5 23 (3.31%) ITIL V3
6 21 (3.02%) Workflow
7 20 (2.88%) Change Control
7 20 (2.88%) Project Management
8 19 (2.73%) Change Management
8 19 (2.73%) PRINCE2
9 18 (2.59%) Line Management
10 15 (2.16%) Continuous Improvement
11 12 (1.73%) CRM
11 12 (1.73%) Process Improvement
12 11 (1.58%) Asset Management
13 10 (1.44%) B2B
13 10 (1.44%) Kalman Filter
13 10 (1.44%) Systems Analysis
Programming Languages
1 66 (9.50%) SQL
2 14 (2.01%) PowerShell
3 10 (1.44%) JavaScript
4 4 (0.58%) C
5 3 (0.43%) VBScript
6 2 (0.29%) Perl
6 2 (0.29%) Python
6 2 (0.29%) Shell Script
6 2 (0.29%) X++
Qualifications
1 125 (17.99%) Microsoft Certification
2 79 (11.37%) MCSE
3 68 (9.78%) MCP
4 65 (9.35%) Cisco Certification
5 60 (8.63%) MCSA
6 59 (8.49%) CCNA
7 42 (6.04%) MCITP
8 36 (5.18%) Security Cleared
9 26 (3.74%) Degree
10 22 (3.17%) SC Cleared
11 21 (3.02%) A+ Certification
12 14 (2.01%) MCTS
13 13 (1.87%) CCNP
14 12 (1.73%) Network+ Certification
15 9 (1.29%) DV Cleared
15 9 (1.29%) ITIL Certification
15 9 (1.29%) MCDST
15 9 (1.29%) VMware Certified Professional (VCP)
16 5 (0.72%) CCSA
16 5 (0.72%) CCSE
Quality Assurance & Compliance
1 102 (14.68%) SLA
2 6 (0.86%) QA
3 4 (0.58%) ISO 9001
4 3 (0.43%) ISO 9000
4 3 (0.43%) ISO/IEC 27001
5 2 (0.29%) COBIT
6 1 (0.14%) Data Quality
6 1 (0.14%) Sarbanes-Oxley
System Software
1 438 (63.02%) Active Directory
2 139 (20.00%) VMware Infrastructure
3 101 (14.53%) Hyper-V
4 51 (7.34%) XenApp
5 30 (4.32%) vSphere
6 18 (2.59%) XenDesktop
7 15 (2.16%) VMware ESXi
8 10 (1.44%) Virtual Desktop
9 7 (1.01%) Terminal Server
10 5 (0.72%) Firmware
10 5 (0.72%) Terminal Services
11 4 (0.58%) VMware ESX
12 3 (0.43%) Virtual Machines
13 2 (0.29%) Virtual Servers
13 2 (0.29%) XenServer
14 1 (0.14%) Microsoft Virtual Server
14 1 (0.14%) Squid
14 1 (0.14%) VMware Workstation
Systems Management
1 61 (8.78%) SCCM
2 19 (2.73%) WSUS
3 14 (2.01%) Backup Exec
4 12 (1.73%) Norton AntiVirus
5 6 (0.86%) NetBackup
5 6 (0.86%) SCOM
6 5 (0.72%) AirWatch
6 5 (0.72%) Tivoli
7 4 (0.58%) Cisco UCCE
8 3 (0.43%) Nagios
8 3 (0.43%) Perfmon
8 3 (0.43%) Sysprep
9 2 (0.29%) FortiGate
9 2 (0.29%) Microsoft Data Protection Manager
9 2 (0.29%) Symantec Endpoint Protection
9 2 (0.29%) Systems Management Server (SMS)
10 1 (0.14%) Casper Suite
10 1 (0.14%) HP SIM
10 1 (0.14%) XenMobile
10 1 (0.14%) ZENworks
Vendors
1 423 (60.86%) Microsoft
2 243 (34.96%) VMware
3 158 (22.73%) Citrix
4 133 (19.14%) Cisco
5 69 (9.93%) Apple
6 43 (6.19%) HP
7 28 (4.03%) Dell
8 23 (3.31%) Sage
9 21 (3.02%) Juniper
10 19 (2.73%) Symantec
11 18 (2.59%) Veeam
12 17 (2.45%) Twitter
13 16 (2.30%) CheckPoint
14 14 (2.01%) Adobe
14 14 (2.01%) Avaya
14 14 (2.01%) NetApp
15 12 (1.73%) EMC
16 11 (1.58%) Bomgar
16 11 (1.58%) IBM
16 11 (1.58%) SonicWALL
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 1 hour ago
Bury St. Edmunds, Suffolk
Tec Partners
Salary: £22000.00 - £25000.00 per annum
Posted: 18 hours ago
Cambridge, Cambridgeshire
Senitor Associates
Posted: 21 hours ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: uP TO £30K Plus Excellent Benefits
Posted: 19 hours ago
Reigate, Surrey
Vantage Recruitment Solutions Ltd
Salary: Up to £38,000 per annum
Posted: 19 hours ago
Crawley, West Sussex
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £40,000 per annum Benefits package (Including Bonus)
Posted: 19 hours ago
West Malling, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £22,000 per annum
Posted: 20 hours ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: Yesterday
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: Yesterday
City, London
Millshill Recruitment Ltd
Salary: £35000 per annum
Posted: 2 days ago
Solihull, West Midlands (County)
Rullion IT Plus
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Braintree, Essex
Pure Resourcing Solutions
Salary: £25000 - £28000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £25,000 per annum + pension + excellent training opportunities
Posted: 3 days ago
Halifax, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 4 days ago
City, London
Itecco
Salary: £33000 per annum
Posted: 4 days ago
Bedford, Bedfordshire
IT Talent Solutions
Salary: From £25,000 to £28,000 per annum + benefits
Posted: 3 days ago
St. Neots, Cambridgeshire
Aria Select Ltd
Salary: From £23,000 to £30,000 per annum
Posted: 3 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 4 days ago
Abingdon, Oxfordshire
Corriculo
Salary: From £18,000 to £24,000 per annum
Posted: 4 days ago
London
Bluetownonline
Salary: £26000 - £34000 per annum
Posted: 2 days ago
London
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 4 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £28k - 35k per year
Posted: 3 days ago
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £30000.00 per annum + Benefits
Posted: 6 days ago
Northamptonshire
TEKsystems
Salary: £25000 - £33000 per annum + Benefits
Posted: 5 days ago
London
JM
Salary: £25000 - £35000 per annum
Posted: 2 days ago
East London
Millshill Recruitment Ltd
Salary: £39000 - £40000 per annum + bens
Posted: 5 days ago
Leatherhead, Surrey
RM plc
Salary: £22000 - £28000 per annum + bonus, benefits
Posted: 9 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £22,000 to £30,000 per annum + excellent benefits
Posted: 5 days ago