The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 529 588 672
Rank change year-on-year
+59 +84
Permanent jobs requiring a 2nd Line Support Engineer 371 303 202
As % of all permanent IT jobs located in England 0.35% 0.30% 0.19%
As % of the Job Titles category 0.37% 0.31% 0.19%
Number of salaries quoted 302 277 161
Average salary £27,000 £26,000 £27,500
Average salary % change year-on-year
+3.84% -5.45%
90% offered a salary of more than £21,500 £22,000 £22,000
10% offered a salary of more than £32,500 £32,500 £40,000
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99709 96961 103968
As % of all permanent IT jobs located in England 94.65% 94.70% 95.31%
Number of salaries quoted 83629 79597 90269
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 18 December 2014.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +31 149 £27,250 +4.80% 5
London +34 106 £27,500 - 13
North West -5 30 £24,500 +4.25% 6
South West +6 27 £24,000 -7.69% 2
East of England -25 20 £27,250 +5.82%
West Midlands +5 14 £23,500 +4.44% 1
East Midlands +19 13 £27,500 +17.02% 1
Yorkshire -21 11 £22,250 +4.70%
North East -20 3 £29,000 +13.72% 1
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 18 December 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 626 (83.24%) Windows
2 440 (58.51%) Microsoft
3 405 (53.86%) Active Directory
4 286 (38.03%) MS Exchange
5 270 (35.90%) MS Excel
6 228 (30.32%) MS Office
7 225 (29.92%) Windows Server 2008
8 202 (26.86%) Firewall
8 202 (26.86%) VMware
9 191 (25.40%) Windows XP
10 187 (24.87%) Windows Server 2003
11 162 (21.54%) Windows 7
12 155 (20.61%) VMware Infrastructure
12 155 (20.61%) Windows 8
13 140 (18.62%) Exchange Server 2010
14 133 (17.69%) TCP/IP
15 130 (17.29%) Windows Server 2012
16 129 (17.15%) Cisco
16 129 (17.15%) Microsoft Certification
17 127 (16.89%) Blackberry
18 122 (16.22%) ITIL
19 115 (15.29%) HP
19 115 (15.29%) Citrix
20 112 (14.89%) DNS
21 110 (14.63%) LAN
22 107 (14.23%) Security Cleared
23 104 (13.83%) SLA
24 97 (12.90%) SQL
25 96 (12.77%) WAN
26 90 (11.97%) VPN

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 18 December 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 286 (38.03%) MS Exchange
2 140 (18.62%) Exchange Server 2010
3 74 (9.84%) Exchange Server 2007
4 73 (9.71%) Exchange Server 2003
5 68 (9.04%) Blackberry Enterprise Server
6 58 (7.71%) Exchange Server 2013
7 43 (5.72%) IIS
8 40 (5.32%) SharePoint
9 35 (4.65%) Live Communications Server
10 17 (2.26%) Exchange Server 2000
11 14 (1.86%) Apache
12 12 (1.60%) Lync
13 11 (1.46%) IBM Notes
14 7 (0.93%) SharePoint 2013
15 3 (0.40%) WebLogic
16 2 (0.27%) Commerce Server
16 2 (0.27%) CMS
16 2 (0.27%) WebSphere
16 2 (0.27%) Office Communications Server
16 2 (0.27%) K2 blackpearl
Applications
1 270 (35.90%) MS Excel
2 228 (30.32%) MS Office
3 32 (4.26%) MS PowerPoint
4 9 (1.20%) MS Visio
5 5 (0.66%) PowerPivot
Business Applications
1 1 (0.13%) SAP Oil and Gas
1 1 (0.13%) Nortel Periphonics
Cloud Services
1 33 (4.39%) Office 365
2 5 (0.66%) Microsoft Azure
2 5 (0.66%) SaaS
3 4 (0.53%) Google Apps
4 1 (0.13%) Cloud Computing
Communications & Networking
1 202 (26.86%) Firewall
2 133 (17.69%) TCP/IP
3 112 (14.89%) DNS
4 110 (14.63%) LAN
5 96 (12.77%) WAN
6 90 (11.97%) VPN
7 86 (11.44%) DHCP
8 66 (8.78%) Internet
9 55 (7.31%) SAN
10 37 (4.92%) VoIP
11 26 (3.46%) Wireless
12 17 (2.26%) Cisco ASA
13 15 (1.99%) VLAN
14 12 (1.60%) MPLS
15 11 (1.46%) Ethernet
16 9 (1.20%) Wi-Fi
16 9 (1.20%) Cisco PIX
16 9 (1.20%) Network Security
17 8 (1.06%) Cisco IOS
17 8 (1.06%) IP Telephony
Database & Business Intelligence
1 83 (11.04%) SQL Server
2 21 (2.79%) Crystal Reports
3 13 (1.73%) MySQL
4 10 (1.33%) SQL Server 2005
5 8 (1.06%) SQL Server 2012
6 7 (0.93%) SQL Server Integration Services
7 6 (0.80%) SQL Server 2008
8 2 (0.27%) Oracle Database
8 2 (0.27%) FileMaker
9 1 (0.13%) Microsoft Analysis Services
9 1 (0.13%) SQL Server Analysis Services
9 1 (0.13%) Informix
9 1 (0.13%) Oracle Reports
9 1 (0.13%) MS Access
Development Applications
1 11 (1.46%) Visual Studio
2 5 (0.66%) Eclipse
2 5 (0.66%) Subversion
General
1 90 (11.97%) Finance
2 54 (7.18%) Telecoms
3 39 (5.19%) Retail
4 18 (2.39%) Banking
5 6 (0.80%) Manufacturing
6 5 (0.66%) Legal
6 5 (0.66%) Marketing
7 3 (0.40%) German Language
7 3 (0.40%) Law
8 2 (0.27%) Front Office
8 2 (0.27%) Advertising
8 2 (0.27%) Publishing
8 2 (0.27%) Spanish Language
8 2 (0.27%) French Language
9 1 (0.13%) Investment Banking
9 1 (0.13%) Italian Language
9 1 (0.13%) Russian Language
9 1 (0.13%) Electronics
Libraries, Frameworks & Software Standards
1 15 (1.99%) .NET
2 9 (1.20%) Web Services
3 7 (0.93%) ASP.NET
4 5 (0.66%) SOAP
4 5 (0.66%) HTML
5 4 (0.53%) XML
6 2 (0.27%) Spring
6 2 (0.27%) .NET Framework
7 1 (0.13%) Flash
Miscellaneous
1 127 (16.89%) Blackberry
2 42 (5.59%) Clustering
3 40 (5.32%) Analytical Skills
4 38 (5.05%) Replication
5 28 (3.72%) iPhone
6 21 (2.79%) Enterprise Software
7 14 (1.86%) Fat Client
7 14 (1.86%) Thin Client
8 13 (1.73%) EqualLogic
9 12 (1.60%) Management Information System
10 11 (1.46%) PDA
11 10 (1.33%) Computer Science
12 8 (1.06%) Statistics
13 4 (0.53%) EPoS
13 4 (0.53%) Client/Server
14 2 (0.27%) Device Driver
14 2 (0.27%) DTV
14 2 (0.27%) E-Learning
14 2 (0.27%) e-Health
14 2 (0.27%) Social Media
Operating Systems
1 626 (83.24%) Windows
2 225 (29.92%) Windows Server 2008
3 191 (25.40%) Windows XP
4 187 (24.87%) Windows Server 2003
5 162 (21.54%) Windows 7
6 155 (20.61%) Windows 8
7 130 (17.29%) Windows Server 2012
8 73 (9.71%) Linux
9 67 (8.91%) Windows Vista
10 59 (7.85%) Mac OS X
11 45 (5.98%) Windows 2000 Server
12 32 (4.26%) Android
13 17 (2.26%) Mac OS
14 11 (1.46%) Apple iOS
15 9 (1.20%) Windows 2000
16 8 (1.06%) UNIX
17 5 (0.66%) VMS
18 4 (0.53%) AIX
19 2 (0.27%) Mac OS X Server
20 1 (0.13%) HPUX
Processes & Methodologies
1 122 (16.22%) ITIL
2 61 (8.11%) Release Management
3 48 (6.38%) Software Deployment
4 40 (5.32%) High Availability
4 40 (5.32%) Software Distribution
5 34 (4.52%) Incident Management
6 32 (4.26%) Kalman Filter
7 31 (4.12%) Root Cause Analysis
8 27 (3.59%) Service Delivery
9 25 (3.32%) Time Management
10 24 (3.19%) Problem Management
11 22 (2.93%) Disaster Recovery
12 21 (2.79%) Service Management
13 20 (2.66%) CRM
13 20 (2.66%) Change Control
14 16 (2.13%) Change Management
15 12 (1.60%) Migration
15 12 (1.60%) Risk Management
15 12 (1.60%) Network Monitoring
15 12 (1.60%) Software Testing
Programming Languages
1 97 (12.90%) SQL
2 33 (4.39%) C
3 16 (2.13%) T-SQL
3 16 (2.13%) PowerShell
4 12 (1.60%) C#
5 8 (1.06%) VB
6 6 (0.80%) VB.NET
6 6 (0.80%) Java
7 5 (0.66%) VBA
7 5 (0.66%) Bash Shell
7 5 (0.66%) VB6
8 3 (0.40%) VBScript
8 3 (0.40%) Python
9 2 (0.27%) JavaScript
10 1 (0.13%) Perl
Qualifications
1 129 (17.15%) Microsoft Certification
2 107 (14.23%) Security Cleared
3 89 (11.84%) MCSE
4 81 (10.77%) MCP
5 79 (10.51%) DV Cleared
6 68 (9.04%) Cisco Certification
7 66 (8.78%) MCITP
8 65 (8.64%) CCNA
9 63 (8.38%) SC Cleared
10 57 (7.58%) MCSA
11 37 (4.92%) MCTS
12 32 (4.26%) Degree
13 19 (2.53%) ITIL Certification
14 18 (2.39%) VMware Certified Professional (VCP)
15 11 (1.46%) A+ Certification
16 9 (1.20%) CCSA
16 9 (1.20%) CCA
16 9 (1.20%) Citrix Certification
17 8 (1.06%) CCNP
17 8 (1.06%) JNCIA
Quality Assurance & Compliance
1 104 (13.83%) SLA
2 11 (1.46%) ISO/IEC 27001
3 3 (0.40%) ISO 9001
4 2 (0.27%) QA
4 2 (0.27%) PCI DSS
System Software
1 405 (53.86%) Active Directory
2 155 (20.61%) VMware Infrastructure
3 62 (8.24%) Hyper-V
4 42 (5.59%) XenApp
5 35 (4.65%) vSphere
6 28 (3.72%) Terminal Services
7 8 (1.06%) Citrix Presentation Server
7 8 (1.06%) VMware ESXi
7 8 (1.06%) XenDesktop
8 7 (0.93%) VMware ESX
9 6 (0.80%) Firmware
10 5 (0.66%) vCloud
10 5 (0.66%) XenServer
11 2 (0.27%) Terminal Server
11 2 (0.27%) Microsoft App-V
11 2 (0.27%) Microsoft Virtual Server
12 1 (0.13%) VMware Server
12 1 (0.13%) ISA Server
12 1 (0.13%) Forefront TMG
Systems Management
1 55 (7.31%) SCCM
2 47 (6.25%) OpenView Configuration Management
3 43 (5.72%) Systems Management Server (SMS)
4 39 (5.19%) Backup Exec
5 29 (3.86%) WSUS
6 27 (3.59%) SCOM
7 17 (2.26%) Norton AntiVirus
8 8 (1.06%) NetBackup
9 5 (0.66%) WMI
10 4 (0.53%) Nagios
11 3 (0.40%) ARCserve
11 3 (0.40%) Dollar Universe
12 2 (0.27%) SCDPM
12 2 (0.27%) OpenView
12 2 (0.27%) Tivoli
12 2 (0.27%) MOM
13 1 (0.13%) Cisco IPCC
13 1 (0.13%) Symantec Enterprise Vault
Vendors
1 440 (58.51%) Microsoft
2 202 (26.86%) VMware
3 129 (17.15%) Cisco
4 115 (15.29%) HP
4 115 (15.29%) Citrix
5 60 (7.98%) Fujitsu
6 57 (7.58%) McAfee
7 48 (6.38%) Symantec
8 46 (6.12%) Sophos
9 44 (5.85%) Apple
10 38 (5.05%) Dell
11 32 (4.26%) Veeam
12 29 (3.86%) SonicWALL
12 29 (3.86%) Juniper
13 21 (2.79%) Avaya
13 21 (2.79%) NetApp
14 18 (2.39%) WatchGuard
15 15 (1.99%) IBM
16 14 (1.86%) EMC
16 14 (1.86%) CheckPoint
London
Salt
Salary: £30000 - £33000 per annum + Bonus, Pension, Healthcare + Package
Posted: 7 hours ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 13 hours ago
City of London
DP Connect
Salary: £25000 - £35000 per annum
Posted: 15 hours ago
London
Ampersand Consulting
Salary: £25000 - £32500 per annum + Benefits
Posted: 16 hours ago
London
Ampersand Consulting
Salary: £25000 - £32500 per annum + Benefits
Posted: 16 hours ago
Yeovil, Somerset
Oscar Associates (UK) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: Yesterday
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Benefits
Posted: Yesterday
Central London / West End
Evolution Recruitment Solutions
Salary: 23000 - 25000 plus benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne And Wear
Avanade UK Ltd
Salary: Competitive
Posted: Yesterday
Knutsford
Spectrum IT
Salary: £22000 - £25000 per annum
Posted: 2 days ago
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Car, Benefits
Posted: 2 days ago
London
IntaPeople
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City of London
Interquest - IQ Telecom
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 2 days ago
City, London
Experis Ltd
Salary: £25000.00 per annum + Car + Benefits
Posted: 2 days ago
Wellingborough, Northamptonshire
Latcom Ltd
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum plus benefits
Posted: 3 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £20000 - £30000 per annum + On call + healthcare + Benefits
Posted: 5 days ago
Warwick, Warwickshire
Mortimer Spinks
Salary: £35000 per annum + Amazing benefits
Posted: 6 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £120 - £130 per annum
Posted: 6 days ago