The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 551 559 663
Rank change year-on-year
+8 +104
Permanent jobs requiring a 2nd Line Support Engineer 360 329 209
As % of all permanent IT jobs located in England 0.34% 0.32% 0.20%
As % of the Job Titles category 0.36% 0.34% 0.21%
Number of salaries quoted 286 302 169
Average salary £26,000 £26,000 £26,000
90% offered a salary of more than £21,500 £22,000 £21,500
10% offered a salary of more than £32,500 £32,500 £40,000
UK excluding London average salary £25,250 £25,000 £25,250
% change year-on-year
+1.00% -0.99%
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
101292 96397 99033
As % of all permanent IT jobs located in England 94.56% 94.69% 95.23%
Number of salaries quoted 84530 80263 85347
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 20 November 2014.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 20 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +23 173 £27,000 +3.84% 16
London -21 82 £27,500 +2.32% 17
South West -3 32 £24,000 -4.00% 3
North West -10 21 £23,500 +8.04% 7
West Midlands +3 18 £23,500 +2.17%
East of England -32 18 £25,000 -5.66% 4
Yorkshire -38 9 £22,000 +2.32% 4
East Midlands +12 6 £29,000 +23.40% 4
North East -21 1 £29,000 +13.72%
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 20 November 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 607 (82.92%) Windows
2 413 (56.42%) Microsoft
3 391 (53.42%) Active Directory
4 274 (37.43%) MS Exchange
5 265 (36.20%) MS Excel
6 236 (32.24%) Windows Server 2008
7 219 (29.92%) MS Office
8 200 (27.32%) VMware
9 192 (26.23%) Windows XP
10 184 (25.14%) Windows Server 2003
11 183 (25.00%) Firewall
12 166 (22.68%) Windows 7
13 153 (20.90%) Windows 8
14 150 (20.49%) VMware Infrastructure
15 134 (18.31%) Windows Server 2012
16 131 (17.90%) Microsoft Certification
17 126 (17.21%) TCP/IP
17 126 (17.21%) Exchange Server 2010
18 120 (16.39%) ITIL
19 119 (16.26%) HP
19 119 (16.26%) Blackberry
20 118 (16.12%) Citrix
21 104 (14.21%) DNS
22 103 (14.07%) SLA
23 102 (13.93%) Security Cleared
24 99 (13.52%) Cisco
24 99 (13.52%) SQL
25 92 (12.57%) MCSE
26 90 (12.30%) LAN
27 86 (11.75%) VPN

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 20 November 2014, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 274 (37.43%) MS Exchange
2 126 (17.21%) Exchange Server 2010
3 71 (9.70%) Exchange Server 2007
4 68 (9.29%) Exchange Server 2003
5 57 (7.79%) Blackberry Enterprise Server
6 55 (7.51%) Exchange Server 2013
7 43 (5.87%) SharePoint
8 39 (5.33%) IIS
9 32 (4.37%) Live Communications Server
10 17 (2.32%) Exchange Server 2000
10 17 (2.32%) Apache
11 11 (1.50%) Lync
12 9 (1.23%) IBM Notes
13 6 (0.82%) WebSphere
13 6 (0.82%) K2 blackpearl
14 4 (0.55%) WebLogic
15 2 (0.27%) SharePoint 2013
16 1 (0.14%) SAS
Applications
1 265 (36.20%) MS Excel
2 219 (29.92%) MS Office
3 35 (4.78%) MS PowerPoint
4 10 (1.37%) MS Visio
5 1 (0.14%) PowerPivot
Business Applications
1 1 (0.14%) SAP Oil and Gas
1 1 (0.14%) Remedy ITSM
Cloud Services
1 28 (3.83%) Office 365
2 11 (1.50%) Microsoft Azure
3 8 (1.09%) SaaS
4 4 (0.55%) Google Apps
5 3 (0.41%) Cloud Computing
6 1 (0.14%) PaaS
Communications & Networking
1 183 (25.00%) Firewall
2 126 (17.21%) TCP/IP
3 104 (14.21%) DNS
4 90 (12.30%) LAN
5 86 (11.75%) VPN
6 82 (11.20%) WAN
7 77 (10.52%) DHCP
8 70 (9.56%) Internet
9 56 (7.65%) SAN
10 31 (4.23%) VoIP
11 28 (3.83%) Wireless
12 13 (1.78%) Cisco ASA
13 11 (1.50%) VLAN
14 8 (1.09%) Cisco PIX
14 8 (1.09%) SMS
14 8 (1.09%) SSL
14 8 (1.09%) MPLS
14 8 (1.09%) Wi-Fi
14 8 (1.09%) BGP
15 7 (0.96%) ADSL
Database & Business Intelligence
1 81 (11.07%) SQL Server
2 17 (2.32%) MySQL
3 15 (2.05%) Crystal Reports
4 8 (1.09%) SQL Server 2005
5 6 (0.82%) SQL Server 2012
5 6 (0.82%) Oracle Database
6 4 (0.55%) SQL Server 2008
7 2 (0.27%) SQL Server Integration Services
8 1 (0.14%) SQL Server Analysis Services
8 1 (0.14%) Informix
8 1 (0.14%) Oracle Reports
8 1 (0.14%) FileMaker
8 1 (0.14%) Microsoft Analysis Services
Development Applications
1 6 (0.82%) Visual Studio
2 5 (0.68%) Eclipse
2 5 (0.68%) Subversion
General
1 86 (11.75%) Finance
2 50 (6.83%) Telecoms
3 41 (5.60%) Retail
4 22 (3.01%) Banking
5 6 (0.82%) Manufacturing
6 5 (0.68%) Marketing
7 4 (0.55%) Law
7 4 (0.55%) Legal
8 3 (0.41%) Publishing
9 2 (0.27%) Advertising
9 2 (0.27%) German Language
10 1 (0.14%) Spanish Language
10 1 (0.14%) French Language
10 1 (0.14%) Investment Banking
10 1 (0.14%) Front Office
10 1 (0.14%) Electronics
Libraries, Frameworks & Software Standards
1 13 (1.78%) .NET
2 12 (1.64%) Web Services
3 7 (0.96%) XML
3 7 (0.96%) ASP.NET
4 6 (0.82%) SOAP
5 2 (0.27%) Spring
5 2 (0.27%) HTML
6 1 (0.14%) DHTML
6 1 (0.14%) CSS
6 1 (0.14%) DOM
6 1 (0.14%) Flash
6 1 (0.14%) XHTML
6 1 (0.14%) XML Schema
6 1 (0.14%) Ajax
6 1 (0.14%) JSON
Miscellaneous
1 119 (16.26%) Blackberry
2 45 (6.15%) Analytical Skills
3 42 (5.74%) Clustering
4 28 (3.83%) iPhone
5 27 (3.69%) Replication
6 22 (3.01%) Enterprise Software
7 18 (2.46%) Fat Client
7 18 (2.46%) Thin Client
8 13 (1.78%) EqualLogic
9 12 (1.64%) PDA
10 11 (1.50%) Computer Science
11 7 (0.96%) Statistics
12 5 (0.68%) Client/Server
13 4 (0.55%) Management Information System
14 3 (0.41%) EPoS
15 2 (0.27%) Device Driver
15 2 (0.27%) DTV
15 2 (0.27%) E-Learning
15 2 (0.27%) Social Media
15 2 (0.27%) Mobile Computing
Operating Systems
1 607 (82.92%) Windows
2 236 (32.24%) Windows Server 2008
3 192 (26.23%) Windows XP
4 184 (25.14%) Windows Server 2003
5 166 (22.68%) Windows 7
6 153 (20.90%) Windows 8
7 134 (18.31%) Windows Server 2012
8 78 (10.66%) Linux
9 62 (8.47%) Windows Vista
10 54 (7.38%) Mac OS X
11 41 (5.60%) Windows 2000 Server
12 29 (3.96%) Android
13 22 (3.01%) Mac OS
14 10 (1.37%) Windows 2000
15 9 (1.23%) UNIX
15 9 (1.23%) Apple iOS
16 5 (0.68%) VMS
17 4 (0.55%) AIX
18 1 (0.14%) HPUX
18 1 (0.14%) Solaris
Processes & Methodologies
1 120 (16.39%) ITIL
2 53 (7.24%) Release Management
3 44 (6.01%) Software Deployment
4 36 (4.92%) High Availability
4 36 (4.92%) Software Distribution
5 33 (4.51%) Incident Management
6 29 (3.96%) Root Cause Analysis
7 27 (3.69%) Kalman Filter
7 27 (3.69%) Service Management
8 25 (3.42%) Time Management
9 23 (3.14%) Service Delivery
9 23 (3.14%) Change Control
10 20 (2.73%) Problem Management
11 19 (2.60%) Disaster Recovery
12 18 (2.46%) CRM
13 15 (2.05%) Change Management
14 13 (1.78%) Risk Management
14 13 (1.78%) ITIL V2
15 12 (1.64%) Software Testing
15 12 (1.64%) Network Monitoring
Programming Languages
1 99 (13.52%) SQL
2 31 (4.23%) C
3 14 (1.91%) T-SQL
3 14 (1.91%) PowerShell
4 11 (1.50%) C#
5 7 (0.96%) Java
5 7 (0.96%) VBScript
6 6 (0.82%) VB
6 6 (0.82%) VB.NET
7 5 (0.68%) VBA
7 5 (0.68%) Bash Shell
7 5 (0.68%) VB6
8 3 (0.41%) Python
8 3 (0.41%) JavaScript
9 1 (0.14%) Perl
9 1 (0.14%) PHP
9 1 (0.14%) PHP5
9 1 (0.14%) PHP4
Qualifications
1 131 (17.90%) Microsoft Certification
2 102 (13.93%) Security Cleared
3 92 (12.57%) MCSE
4 82 (11.20%) MCP
5 77 (10.52%) DV Cleared
6 67 (9.15%) MCITP
7 64 (8.74%) SC Cleared
8 58 (7.92%) MCSA
8 58 (7.92%) Cisco Certification
9 57 (7.79%) CCNA
10 45 (6.15%) MCTS
11 29 (3.96%) Degree
12 17 (2.32%) VMware Certified Professional (VCP)
13 15 (2.05%) ITIL Certification
14 12 (1.64%) A+ Certification
15 10 (1.37%) CCA
15 10 (1.37%) Citrix Certification
16 8 (1.09%) CCSA
17 7 (0.96%) JNCIA
18 5 (0.68%) MCDST
Quality Assurance & Compliance
1 103 (14.07%) SLA
2 14 (1.91%) ISO/IEC 27001
3 2 (0.27%) QA
4 1 (0.14%) ISO 9001
System Software
1 391 (53.42%) Active Directory
2 150 (20.49%) VMware Infrastructure
3 56 (7.65%) Hyper-V
4 46 (6.28%) XenApp
5 26 (3.55%) vSphere
5 26 (3.55%) Terminal Services
6 10 (1.37%) XenDesktop
7 8 (1.09%) Citrix Presentation Server
7 8 (1.09%) VMware ESXi
8 7 (0.96%) XenServer
8 7 (0.96%) VMware ESX
9 6 (0.82%) Microsoft App-V
9 6 (0.82%) Firmware
10 5 (0.68%) vCloud
11 3 (0.41%) Microsoft Virtual Server
12 2 (0.27%) VMware Server
12 2 (0.27%) Terminal Server
13 1 (0.14%) ISA Server
13 1 (0.14%) Forefront TMG
Systems Management
1 65 (8.88%) SCCM
2 47 (6.42%) OpenView Configuration Management
3 45 (6.15%) Systems Management Server (SMS)
4 43 (5.87%) Backup Exec
5 26 (3.55%) SCOM
6 24 (3.28%) WSUS
7 20 (2.73%) Norton AntiVirus
8 11 (1.50%) NetBackup
9 6 (0.82%) OpenView
9 6 (0.82%) Tivoli
9 6 (0.82%) MOM
10 4 (0.55%) Nagios
11 3 (0.41%) ARCserve
11 3 (0.41%) Dollar Universe
12 1 (0.14%) Symantec Enterprise Vault
12 1 (0.14%) SCDPM
12 1 (0.14%) WMI
Vendors
1 413 (56.42%) Microsoft
2 200 (27.32%) VMware
3 119 (16.26%) HP
4 118 (16.12%) Citrix
5 99 (13.52%) Cisco
6 59 (8.06%) Fujitsu
7 53 (7.24%) Symantec
8 51 (6.97%) McAfee
9 47 (6.42%) Apple
10 38 (5.19%) Sophos
10 38 (5.19%) Veeam
11 36 (4.92%) Juniper
12 35 (4.78%) Dell
13 28 (3.83%) SonicWALL
14 18 (2.46%) IBM
15 17 (2.32%) Avaya
16 14 (1.91%) EMC
17 13 (1.78%) Oracle
17 13 (1.78%) Veritas
17 13 (1.78%) WatchGuard
Bristol, Avon
Big Red Recruitment
Salary: £26000 - £28000 per annum + Company Car + Bonus + Benefits
Posted: 7 hours ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Benefits
Posted: 16 hours ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 17 hours ago
Exmouth, Devon
n-tier selection limited
Salary: to 28k + Overtime
Posted: Yesterday
London
Roc Search
Salary: £22000 - £25000 per annum
Posted: Yesterday
Manchester, Lancashire
FT Select
Salary: From £26,000 to £30,000 per annum plus on-call, overtime and benefits
Posted: Yesterday
Manchester, Lancashire
Search Consultancy
Posted: 2 days ago
Manchester, Lancashire
Talent International
Salary: £0.00 - £23000 per annum + Excellent benefits
Posted: 2 days ago
Leicester, Leicestershire
Search Consultancy
Salary: Benefits
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £25870 per annum + £1,200 DV Clearance allowance
Posted: 2 days ago
Ipswich, Suffolk
Streamline Connections
Salary: £23000 - £25000 per annum + Benefits
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £21000 - £27000 per annum + ben+training
Posted: 2 days ago
Nottingham, Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 2 days ago
Scunthorpe, South Humberside
Senitor Associates
Salary: £18000 - £24000 per annum + benefits
Posted: 3 days ago
Wigan, Lancashire
IT Connections
Salary: 26,000 to 30,000
Posted: 3 days ago
Doncaster, South Yorkshire
Search Consultancy
Salary: £22000 - £24000 per annum + Benefits
Posted: 3 days ago
London
H&R Talent
Salary: From £22,000 to £24,500 per annum Contributory Pension, Private Healt
Posted: 3 days ago
City, London
Coal IT Services
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Harlow, Essex
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £33000.00 per annum
Posted: 3 days ago
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £24,000 per annum
Posted: 6 days ago