The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 514 480 597
Rank change year-on-year
-34 +117
Permanent jobs requiring a 2nd Line Support Engineer 444 504 324
As % of all permanent IT jobs located in England 0.47% 0.51% 0.34%
As % of the Job Titles category 0.49% 0.53% 0.35%
Number of salaries quoted 415 423 283
Average salary £26,500 £27,000 £25,000
Average salary % change year-on-year
-1.85% +8.00%
90% offered a salary of more than £22,500 £22,000 £21,500
10% offered a salary of more than £33,750 £34,000 £32,500
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90948 95877 92534
As % of all permanent IT jobs located in England 96.14% 96.48% 96.29%
Number of salaries quoted 77193 80166 75284
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Salary Trend in England

2nd Line Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 8 February 2016.

2nd Line Support Engineer Salary Histogram in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -49 159 £28,000 - 12
South East +6 125 £27,000 - 6
South West +18 44 £25,000 +4.16% 5
East of England +13 44 £25,000 - 6
West Midlands -5 31 £25,500 +3.03% 3
North West +3 17 £22,500 -10.00% 7
East Midlands +2 14 £24,500 -9.25% 2
Yorkshire -9 8 £25,750 +14.44% 6
North East +9 2 £20,000 -31.03%
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 759 (84.15%) Windows
2 555 (61.53%) Active Directory
3 492 (54.55%) Microsoft
4 382 (42.35%) Windows Server
5 365 (40.47%) MS Exchange
6 307 (34.04%) VMware
7 304 (33.70%) Windows Server 2008
8 285 (31.60%) MS Office
9 281 (31.15%) Windows Server 2012
10 269 (29.82%) Windows 7
11 211 (23.39%) MS Excel
12 196 (21.73%) Windows 8
13 184 (20.40%) Office 365
14 173 (19.18%) VMware Infrastructure
15 172 (19.07%) Citrix
16 168 (18.63%) Microsoft Certification
17 167 (18.51%) Firewall
18 165 (18.29%) Cisco
19 164 (18.18%) Exchange Server 2010
20 157 (17.41%) Hyper-V
21 144 (15.96%) TCP/IP
21 144 (15.96%) Windows Server 2003
22 143 (15.85%) ITIL
23 141 (15.63%) DNS
24 127 (14.08%) Windows XP
25 123 (13.64%) Exchange Server 2013
26 113 (12.53%) LAN
26 113 (12.53%) DHCP
27 108 (11.97%) SLA
28 105 (11.64%) WAN

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 365 (40.47%) MS Exchange
2 164 (18.18%) Exchange Server 2010
3 123 (13.64%) Exchange Server 2013
4 92 (10.20%) Exchange Server 2007
5 61 (6.76%) SharePoint
6 31 (3.44%) Exchange Server 2003
7 29 (3.22%) Skype for Business
8 21 (2.33%) IIS
9 19 (2.11%) SharePoint Server
10 18 (2.00%) Blackberry Enterprise Server
11 11 (1.22%) SharePoint 2013
12 10 (1.11%) Site Server
13 5 (0.55%) IBM Notes
13 5 (0.55%) Office Communications Server
14 3 (0.33%) Moodle
14 3 (0.33%) SharePoint 2010
14 3 (0.33%) SugarCRM
15 2 (0.22%) GroupWise
16 1 (0.11%) CMS
16 1 (0.11%) IBM Domino
Applications
1 285 (31.60%) MS Office
2 211 (23.39%) MS Excel
3 11 (1.22%) MS Visio
4 9 (1.00%) MS PowerPoint
5 1 (0.11%) S-PLUS
Business Applications
1 4 (0.44%) Dynamics CRM
2 3 (0.33%) SAP Oil and Gas
3 1 (0.11%) Remedy ITSM
Cloud Services
1 184 (20.40%) Office 365
2 23 (2.55%) IaaS
3 11 (1.22%) Google Apps
4 8 (0.89%) Cloud Computing
5 6 (0.67%) Microsoft Azure
6 4 (0.44%) Amazon AWS
7 3 (0.33%) Mimecast
7 3 (0.33%) SaaS
8 1 (0.11%) Amazon EC2
8 1 (0.11%) Amazon ElastiCache
8 1 (0.11%) Amazon S3
8 1 (0.11%) AWS Elastic Beanstalk
8 1 (0.11%) Dropbox
8 1 (0.11%) PaaS
8 1 (0.11%) Route 53
Communications & Networking
1 167 (18.51%) Firewall
2 144 (15.96%) TCP/IP
3 141 (15.63%) DNS
4 113 (12.53%) DHCP
4 113 (12.53%) LAN
5 105 (11.64%) WAN
6 96 (10.64%) VPN
7 67 (7.43%) VoIP
8 52 (5.76%) SAN
9 40 (4.43%) Wi-Fi
10 28 (3.10%) Internet
11 27 (2.99%) VLAN
11 27 (2.99%) Wireless
12 22 (2.44%) Remote Desktop
13 15 (1.66%) Unified Communications
14 14 (1.55%) 3G
15 13 (1.44%) DSL
15 13 (1.44%) HSPA
16 12 (1.33%) NAS
17 10 (1.11%) Broadband
Database & Business Intelligence
1 66 (7.32%) SQL Server
2 8 (0.89%) SQL Server 2008
3 7 (0.78%) SQL Server 2005
4 5 (0.55%) MySQL
5 3 (0.33%) SQL Server 2012
6 2 (0.22%) SQL Server Reporting Services
7 1 (0.11%) Amazon RDS
7 1 (0.11%) BusinessObjects
7 1 (0.11%) Data Warehouse
7 1 (0.11%) Oracle Database
7 1 (0.11%) SQL Server 2000
Development Applications
1 3 (0.33%) Git (software)
2 2 (0.22%) Hudson
3 1 (0.11%) Octopus Deploy
3 1 (0.11%) TeamCity
General
1 62 (6.87%) Finance
2 61 (6.76%) Telecoms
3 15 (1.66%) Law
4 9 (1.00%) Manufacturing
5 8 (0.89%) Advertising
5 8 (0.89%) Legal
6 6 (0.67%) Banking
6 6 (0.67%) Retail
7 5 (0.55%) Back Office
7 5 (0.55%) Marketing
7 5 (0.55%) Publishing
8 3 (0.33%) Electronics
8 3 (0.33%) Financial Institution
9 2 (0.22%) Automotive
9 2 (0.22%) Games
9 2 (0.22%) Pharmaceutical
9 2 (0.22%) Russian Language
10 1 (0.11%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (0.78%) .NET
1 7 (0.78%) HTML
1 7 (0.78%) Web Services
2 6 (0.67%) ASP.NET
3 4 (0.44%) LAMP
4 2 (0.22%) EDI
4 2 (0.22%) Software Packaging
4 2 (0.22%) XML
5 1 (0.11%) .NET Framework
5 1 (0.11%) COM
5 1 (0.11%) JSON
5 1 (0.11%) Middleware
Miscellaneous
1 88 (9.76%) Driving Licence
2 71 (7.87%) Blackberry
3 50 (5.54%) Analytical Skills
4 40 (4.43%) Data Centre
5 36 (3.99%) iPhone
6 17 (1.88%) Video Conferencing
7 15 (1.66%) iPad
8 12 (1.33%) Replication
9 7 (0.78%) Clustering
9 7 (0.78%) FlexPod
9 7 (0.78%) VCE vBlock
10 6 (0.67%) CCTV
11 5 (0.55%) Computer Science
11 5 (0.55%) Handset
11 5 (0.55%) PDA
12 4 (0.44%) NHS
13 3 (0.33%) Client/Server
13 3 (0.33%) Fat Client
13 3 (0.33%) Mathematics
13 3 (0.33%) Thin Client
Operating Systems
1 759 (84.15%) Windows
2 382 (42.35%) Windows Server
3 304 (33.70%) Windows Server 2008
4 281 (31.15%) Windows Server 2012
5 269 (29.82%) Windows 7
6 196 (21.73%) Windows 8
7 144 (15.96%) Windows Server 2003
8 127 (14.08%) Windows XP
9 82 (9.09%) Linux
10 63 (6.98%) Mac OS X
11 46 (5.10%) Android
12 34 (3.77%) Windows 10
13 30 (3.33%) Unix
14 28 (3.10%) Mac OS
15 27 (2.99%) Windows Vista
16 14 (1.55%) Apple iOS
16 14 (1.55%) CentOS
16 14 (1.55%) Red Hat Enterprise Linux
17 11 (1.22%) Debian
17 11 (1.22%) Ubuntu
Processes & Methodologies
1 143 (15.85%) ITIL
2 34 (3.77%) Time Management
3 28 (3.10%) Root Cause Analysis
4 25 (2.77%) Mentoring
5 24 (2.66%) Incident Management
6 23 (2.55%) ITSM
7 22 (2.44%) Patch Management
8 20 (2.22%) Service Management
9 19 (2.11%) Service Delivery
10 18 (2.00%) CRM
11 16 (1.77%) Problem Management
12 14 (1.55%) Change Management
13 13 (1.44%) Disaster Recovery
14 12 (1.33%) Data Protection
14 12 (1.33%) Project Management
15 11 (1.22%) Server Building
16 10 (1.11%) Migration
17 9 (1.00%) Network Management
18 8 (0.89%) ITIL V3
18 8 (0.89%) Risk Analysis
Programming Languages
1 63 (6.98%) SQL
2 27 (2.99%) C
3 11 (1.22%) VBA
4 9 (1.00%) C++
4 9 (1.00%) PowerShell
5 5 (0.55%) C#
6 2 (0.22%) Java
7 1 (0.11%) Perl
7 1 (0.11%) PHP
7 1 (0.11%) T-SQL
Qualifications
1 168 (18.63%) Microsoft Certification
2 101 (11.20%) MCSA
3 97 (10.75%) MCSE
4 64 (7.10%) Cisco Certification
5 57 (6.32%) CCNA
5 57 (6.32%) MCP
6 47 (5.21%) MCITP
7 44 (4.88%) Security Cleared
8 42 (4.66%) Degree
9 40 (4.43%) SC Cleared
10 26 (2.88%) MCTS
11 22 (2.44%) DBS Check
12 18 (2.00%) ITIL Certification
13 17 (1.88%) MCDST
14 16 (1.77%) Citrix Certification
15 15 (1.66%) CCA
15 15 (1.66%) CCNP
16 14 (1.55%) VMware Certified Professional (VCP)
17 10 (1.11%) A+ Certification
17 10 (1.11%) Network+ Certification
Quality Assurance & Compliance
1 108 (11.97%) SLA
2 5 (0.55%) QA
3 4 (0.44%) ISO/IEC 27001
4 1 (0.11%) DICOM
4 1 (0.11%) ISO 14001
4 1 (0.11%) ISO 9001
4 1 (0.11%) PCI DSS
System Software
1 555 (61.53%) Active Directory
2 173 (19.18%) VMware Infrastructure
3 157 (17.41%) Hyper-V
4 51 (5.65%) Terminal Services
5 31 (3.44%) XenApp
6 27 (2.99%) vSphere
7 18 (2.00%) XenDesktop
8 16 (1.77%) VMware ESXi
9 8 (0.89%) Firmware
10 7 (0.78%) VMware ESX
11 5 (0.55%) Squid
11 5 (0.55%) Terminal Server
12 3 (0.33%) VMware Workstation
12 3 (0.33%) XenServer
13 1 (0.11%) BitLocker
13 1 (0.11%) ISA Server
13 1 (0.11%) MetaFrame
13 1 (0.11%) Microsoft App-V
Systems Management
1 39 (4.32%) SCCM
2 17 (1.88%) Backup Exec
3 10 (1.11%) McAfee ePO
3 10 (1.11%) Norton AntiVirus
4 8 (0.89%) Cisco UCCX
5 7 (0.78%) WSUS
6 3 (0.33%) AirWatch
6 3 (0.33%) Cisco CUCM
6 3 (0.33%) Cisco UCCE
6 3 (0.33%) NetBackup
6 3 (0.33%) Systems Management Server (SMS)
7 2 (0.22%) DameWare
7 2 (0.22%) OpenView
7 2 (0.22%) SCVMM
8 1 (0.11%) CiscoWorks
8 1 (0.11%) EdgeSight
8 1 (0.11%) MOM
8 1 (0.11%) SCOM
8 1 (0.11%) Symantec Enterprise Vault
Vendors
1 492 (54.55%) Microsoft
2 307 (34.04%) VMware
3 172 (19.07%) Citrix
4 165 (18.29%) Cisco
5 51 (5.65%) Apple
6 40 (4.43%) HP
7 38 (4.21%) Juniper
8 29 (3.22%) Symantec
9 22 (2.44%) Avaya
10 19 (2.11%) NetApp
11 18 (2.00%) Dell
12 15 (1.66%) Red Hat
13 14 (1.55%) Intel Security
13 14 (1.55%) Meraki
13 14 (1.55%) SonicWALL
14 13 (1.44%) BT
14 13 (1.44%) Google
14 13 (1.44%) Veeam
15 11 (1.22%) CheckPoint
15 11 (1.22%) Oracle
Brentford, Middlesex
Searchability
Salary: £31000 per annum
Posted: 15 hours ago
Normanton, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £22000 per annum + bens
Posted: 18 hours ago
City, London
Polar Recruitment
Salary: £25000 - £28500 per annum + pension
Posted: 19 hours ago
London
Polar Recruitment
Salary: £21000 - £23000 per annum + pension
Posted: 22 hours ago
Wakefield, West Yorkshire
CoreCom Consulting
Salary: £18000 - £23000 per annum
Posted: Yesterday
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: Yesterday
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits and Training
Posted: Yesterday
City, London
Harrington Starr
Salary: £22000 - £28000 per annum
Posted: 2 days ago
Salford, Lancashire
Senitor Associates
Salary: £22000 - £26000 per annum
Posted: 3 days ago
Gloucestershire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Oscar
Salary: £18000 - £20000 per annum
Posted: 3 days ago
Reigate, Surrey
TLP Consultancy Ltd.
Salary: £30000 - £35000 per annum + package + car
Posted: 3 days ago
Burgess Hill, West Sussex
Polar Recruitment
Salary: £21000 - £23000 per annum + pension
Posted: 3 days ago
Chesterfield, Derbyshire
Go IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + excellent benefits
Posted: 3 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 3 days ago
Maidenhead, Berkshire
Talent International
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Chorley, Lancashire
Experis Ltd
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 4 days ago
Sheffield, South Yorkshire
Search Consultancy
Posted: 4 days ago
Manchester, Lancashire
Vertical IT
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Herefordshire
Oscar
Salary: £22000 - £28000 per annum + Benefits
Posted: 4 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £26000 per annum + training
Posted: 5 days ago
Farnborough, Hampshire
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum
Posted: 5 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £24000 - £28000 per annum + Benefits
Posted: 5 days ago
Manningtree, Essex
Polar Recruitment
Salary: £27000 - £32000 per annum + Attractive Benefits
Posted: 5 days ago
St. Neots, Cambridgeshire
Stafford-Sharp Associates
Salary: From £20,000 to £26,000 per annum
Posted: 5 days ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 6 days ago
Manchester, Lancashire
Ascent People Ltd
Salary: £20000 - £30000 per annum + Bonus + Benefits
Posted: 6 days ago
St. Helens, Merseyside
Senitor Associates
Salary: £22000 - £26000 per annum + Benefits
Posted: 6 days ago