The table below looks at the statistics for Contact Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Contact Management
Rank - - 163
Permanent jobs citing Contact Management 0 0 1
As % of all permanent IT jobs located in the East Midlands - - 0.034%
As % of the Processes & Methodologies category - - 0.042%
Number of salaries quoted 0 0 1
Average salary - - £44,000
UK excluding London average salary £150,000 £33,750 £44,000
% change year-on-year
+344.44% -23.29%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2631 3002 2408
As % of all permanent IT jobs located in the East Midlands 82.37% 84.00% 81.43%
Number of salaries quoted 2177 2449 2120
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £57,500 £51,150 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Contact Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the East Midlands

Contact Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the East Midlands region.

Contact Management Salary Trend in the East Midlands

Contact Management
Top 10 Related IT Skills in the East Midlands

For the 6 months to 27 January 2015, IT jobs across the East Midlands region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 1 (100.00%) Windows
1 1 (100.00%) PBX
1 1 (100.00%) VoIP
1 1 (100.00%) Active Directory
1 1 (100.00%) Change Management
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Retail
1 1 (100.00%) Incident Management
1 1 (100.00%) Problem Management
1 1 (100.00%) SCOM

Contact Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 January 2015, IT jobs across the East Midlands region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) PBX
1 1 (100.00%) VoIP
General
1 1 (100.00%) Retail
Job Titles
1 1 (100.00%) Architect
1 1 (100.00%) Systems Architect
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Incident Management
1 1 (100.00%) Problem Management
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) SCOM