The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Contact Management
Rank 866 915 889
Rank change year-on-year
+49 -26
Permanent jobs citing Contact Management 26 33 57
As % of all permanent IT jobs located in England 0.029% 0.032% 0.052%
As % of the Processes & Methodologies category 0.033% 0.037% 0.061%
Number of salaries quoted 19 26 54
Median salary £40,000 £58,750 £61,750
Median salary % change year-on-year
-31.91% -4.85%
90% offered a salary of more than £20,500 £16,638 £25,000
10% offered a salary of more than £40,500 £96,250 £150,000
UK excluding London median salary £70,000 £52,500 £150,000
% change year-on-year
+33.33% -65.00%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
79530 89127 93038
As % of all permanent IT jobs located in England 88.07% 87.44% 85.42%
Number of salaries quoted 67223 74140 74880
Median salary £50,000 £50,000 £49,000
Median salary % change year-on-year
- +2.04%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £80,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Contact Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 27 August 2016.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +45 21 £40,000 -23.80% 1
South East +12 2 £20,125 -74.84%
North West - 2 £29,750 -
East of England +14 1 £49,000 - 1
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 27 August 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Contact Management.

1 33 (64.71%) Degree
1 33 (64.71%) SaaS
2 32 (62.75%) Microsoft
3 28 (54.90%) Front Office
4 26 (50.98%) CRM
5 15 (29.41%) Dutch Language
5 15 (29.41%) Mentoring
6 11 (21.57%) Finance
7 6 (11.76%) Cisco
8 5 (9.80%) Telecoms
8 5 (9.80%) MS Excel
8 5 (9.80%) Budgeting and Forecasting
8 5 (9.80%) User Experience
9 4 (7.84%) Analytical Skills
9 4 (7.84%) Affiliate Network
9 4 (7.84%) Actionable Insight
9 4 (7.84%) B2B
9 4 (7.84%) E-Commerce
9 4 (7.84%) SQL Server
9 4 (7.84%) SEO
9 4 (7.84%) Marketing
9 4 (7.84%) Business Development
9 4 (7.84%) Mandarin Language
10 3 (5.88%) Cisco ICM
10 3 (5.88%) Risk Management
10 3 (5.88%) Stakeholder Management
10 3 (5.88%) VMware
10 3 (5.88%) Quality Management
10 3 (5.88%) Change Management
10 3 (5.88%) Management Information System

Contact Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) MS Exchange
2 1 (1.96%) SAS
Applications
1 5 (9.80%) MS Excel
Cloud Services
1 33 (64.71%) SaaS
Communications & Networking
1 3 (5.88%) Cisco ICM
1 3 (5.88%) VoIP
2 1 (1.96%) FTP
Database & Business Intelligence
1 4 (7.84%) SQL Server
2 1 (1.96%) BusinessObjects
2 1 (1.96%) BusinessObjects Web Intelligence
2 1 (1.96%) QlikView
2 1 (1.96%) SQL Server 2008
2 1 (1.96%) SQL Server 2012
2 1 (1.96%) SQL Server Reporting Services
Development Applications
1 1 (1.96%) Talend Open Studio
1 1 (1.96%) Visual Studio
General
1 28 (54.90%) Front Office
2 15 (29.41%) Dutch Language
3 11 (21.57%) Finance
4 5 (9.80%) Telecoms
5 4 (7.84%) Mandarin Language
5 4 (7.84%) Marketing
6 1 (1.96%) Advertising
6 1 (1.96%) Billing
6 1 (1.96%) Retail
Job Titles
1 28 (54.90%) Sales Executive
2 15 (29.41%) Software Sales Executive
3 13 (25.49%) Inside Sales Executive
3 13 (25.49%) Internal Sales Executive
3 13 (25.49%) Solutions Sales Executive
4 6 (11.76%) Infrastructure Engineer
5 4 (7.84%) Business Manager
5 4 (7.84%) Consultant
5 4 (7.84%) E-Commerce Manager
5 4 (7.84%) SaaS Consultant
5 4 (7.84%) Sales Consultant
6 3 (5.88%) Exchange Engineer
6 3 (5.88%) Network Engineer
6 3 (5.88%) Network Infrastructure Engineer
6 3 (5.88%) Senior Infrastructure Engineer
6 3 (5.88%) Senior Network Engineer
6 3 (5.88%) Senior VoIP Engineer
6 3 (5.88%) VoIP Engineer
6 3 (5.88%) Wintel Engineer
6 3 (5.88%) Wintel Infrastructure Engineer
Miscellaneous
1 5 (9.80%) User Experience
2 4 (7.84%) Analytical Skills
3 3 (5.88%) Data Centre
3 3 (5.88%) Management Information System
4 1 (1.96%) Credit Risk
4 1 (1.96%) Mathematics
Processes & Methodologies
1 26 (50.98%) CRM
2 15 (29.41%) Mentoring
3 5 (9.80%) Budgeting and Forecasting
4 4 (7.84%) Actionable Insight
4 4 (7.84%) Affiliate Network
4 4 (7.84%) B2B
4 4 (7.84%) Business Development
4 4 (7.84%) E-Commerce
4 4 (7.84%) SEO
5 3 (5.88%) Change Management
5 3 (5.88%) Quality Management
5 3 (5.88%) Risk Management
5 3 (5.88%) Stakeholder Management
6 1 (1.96%) Business Intelligence
6 1 (1.96%) Data Management
6 1 (1.96%) ETL
6 1 (1.96%) Facilities Management
6 1 (1.96%) PRINCE
6 1 (1.96%) Project Management
6 1 (1.96%) SOA
Programming Languages
1 3 (5.88%) SQL
2 1 (1.96%) T-SQL
Qualifications
1 33 (64.71%) Degree
2 3 (5.88%) Cisco Certification
3 1 (1.96%) AAT
System Software
1 3 (5.88%) VMware Infrastructure
Systems Management
1 3 (5.88%) Cisco CUCM
1 3 (5.88%) Cisco UCCE
1 3 (5.88%) Cisco UCCX
1 3 (5.88%) HP SIM
Vendors
1 32 (62.75%) Microsoft
2 6 (11.76%) Cisco
3 3 (5.88%) Citrix
3 3 (5.88%) HP
3 3 (5.88%) Kaseya
3 3 (5.88%) SolarWinds
3 3 (5.88%) VMware
4 2 (3.92%) SAP
5 1 (1.96%) Oracle
5 1 (1.96%) Salesforce.com
5 1 (1.96%) Talend
Luton, Bedfordshire
JM
Salary: £48000 - £50000 per annum + Excellent benefits and bonus package
Posted: Yesterday
City, London
Oscar
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago