The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Contact Management
Rank 804 823 820
Rank change year-on-year
+19 -3
Permanent jobs citing Contact Management 74 39 58
As % of all permanent IT jobs located in England 0.069% 0.039% 0.054%
As % of the Processes & Methodologies category 0.085% 0.047% 0.068%
Number of salaries quoted 67 29 46
Average salary £57,500 £31,500 £55,000
Average salary % change year-on-year
+82.53% -42.72%
90% offered a salary of more than £39,500 £22,500 £28,250
10% offered a salary of more than £83,000 £56,000 £80,000
UK excluding London average salary £57,500 £40,000 £44,000
% change year-on-year
+43.75% -9.09%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87519 82414 85838
As % of all permanent IT jobs located in England 82.06% 81.55% 79.19%
Number of salaries quoted 71255 68412 72904
Average salary £49,500 £47,500 £45,673
Average salary % change year-on-year
+4.21% +4.00%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 21 October 2014.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 36 £40,000 +29.03% 1
Yorkshire -12 18 £57,500 +19.79%
South East +2 15 £80,000 +100.00%
South West -30 2 £39,125 +34.91%
West Midlands - 2 £42,500 - 1
East Midlands - 1 £40,000 -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 21 October 2014, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 62 (46.97%) CRM
2 46 (34.85%) ITIL
3 37 (28.03%) Finance
4 36 (27.27%) Microsoft
5 32 (24.24%) Cisco
6 31 (23.48%) SOA
6 31 (23.48%) VMware
7 29 (21.97%) Front Office
7 29 (21.97%) SLA
8 27 (20.45%) MS Exchange
9 26 (19.70%) SQL Server
9 26 (19.70%) HP
9 26 (19.70%) Citrix
9 26 (19.70%) XenApp
9 26 (19.70%) SolarWinds
9 26 (19.70%) Kaseya
9 26 (19.70%) HP SIM
9 26 (19.70%) Cisco UCCX
10 25 (18.94%) Problem Management
11 24 (18.18%) Disaster Recovery
11 24 (18.18%) PRINCE2
12 23 (17.42%) Business Continuity
12 23 (17.42%) Test Scripting
13 22 (16.67%) Marketing
13 22 (16.67%) SaaS
14 19 (14.39%) PBX
14 19 (14.39%) Degree
15 18 (13.64%) WFM
15 18 (13.64%) CMDB
15 18 (13.64%) Enterprise Architecture

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 21 October 2014, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (20.45%) MS Exchange
2 4 (3.03%) SugarCRM
3 3 (2.27%) SharePoint
3 3 (2.27%) CMS
4 2 (1.52%) Drupal
5 1 (0.76%) Exchange Server 2010
Applications
1 7 (5.30%) Photoshop
2 6 (4.55%) MS Office
3 3 (2.27%) Adobe Illustrator
3 3 (2.27%) InDesign
4 1 (0.76%) MS Excel
Business Applications
1 4 (3.03%) Changepoint
2 2 (1.52%) Dynamics CRM
Cloud Services
1 22 (16.67%) SaaS
Communications & Networking
1 19 (14.39%) PBX
2 18 (13.64%) LAN
2 18 (13.64%) WAN
3 14 (10.61%) Internet
4 2 (1.52%) Intranet
5 1 (0.76%) VoIP
Database & Business Intelligence
1 26 (19.70%) SQL Server
2 13 (9.85%) Data Warehouse
3 2 (1.52%) Relational Database
3 2 (1.52%) MS Access
3 2 (1.52%) MySQL
4 1 (0.76%) Big Data
General
1 37 (28.03%) Finance
2 29 (21.97%) Front Office
3 22 (16.67%) Marketing
4 8 (6.06%) German Language
5 5 (3.79%) Billing
6 4 (3.03%) Retail
7 1 (0.76%) Advertising
7 1 (0.76%) Back Office
Job Titles
1 34 (25.76%) Architect
2 26 (19.70%) Solutions Architect
3 22 (16.67%) Infrastructure Engineer
3 22 (16.67%) Sales Consultant
3 22 (16.67%) Consultant
4 13 (9.85%) Programme Manager
5 12 (9.09%) Enterprise Solutions Architect
5 12 (9.09%) Enterprise Architect
5 12 (9.09%) Delivery Manager
6 7 (5.30%) Graduate
6 7 (5.30%) Developer
6 7 (5.30%) Account Executive
7 5 (3.79%) C++ Developer
7 5 (3.79%) Head of Service Management
8 4 (3.03%) Planning Manager
8 4 (3.03%) Resource Manager
8 4 (3.03%) Analyst
8 4 (3.03%) Network Engineer
9 3 (2.27%) Technical Architect
9 3 (2.27%) Support Analyst
Libraries, Frameworks & Software Standards
1 5 (3.79%) Middleware
2 2 (1.52%) jQuery
2 2 (1.52%) CSS
2 2 (1.52%) HTML
Miscellaneous
1 18 (13.64%) CMDB
2 7 (5.30%) Management Information System
3 3 (2.27%) Mathematics
3 3 (2.27%) Computer Science
3 3 (2.27%) Social Media
3 3 (2.27%) Enterprise Software
4 2 (1.52%) Data Conversion
5 1 (0.76%) Blackberry
5 1 (0.76%) PMI
5 1 (0.76%) E-Learning
Operating Systems
1 18 (13.64%) UNIX
2 3 (2.27%) Windows
3 1 (0.76%) Windows 7
3 1 (0.76%) Apple iOS
Processes & Methodologies
1 62 (46.97%) CRM
2 46 (34.85%) ITIL
3 31 (23.48%) SOA
4 25 (18.94%) Problem Management
5 24 (18.18%) Disaster Recovery
5 24 (18.18%) PRINCE2
6 23 (17.42%) Business Continuity
6 23 (17.42%) Test Scripting
7 18 (13.64%) WFM
7 18 (13.64%) Enterprise Architecture
7 18 (13.64%) Asset Management
7 18 (13.64%) ETL
7 18 (13.64%) EAI
8 16 (12.12%) Project Management
8 16 (12.12%) Agile Software Development
8 16 (12.12%) Service Delivery
9 13 (9.85%) B2B
9 13 (9.85%) Content Management
9 13 (9.85%) Technical Architecture
9 13 (9.85%) Business Transformation
Programming Languages
1 8 (6.06%) C
2 5 (3.79%) C++
3 3 (2.27%) SQL
4 2 (1.52%) VBA
4 2 (1.52%) JavaScript
4 2 (1.52%) PHP
Qualifications
1 19 (14.39%) Degree
2 6 (4.55%) Microsoft Certification
3 5 (3.79%) MCSE
4 1 (0.76%) PMI Certification
4 1 (0.76%) CIPD
4 1 (0.76%) APMP
Quality Assurance & Compliance
1 29 (21.97%) SLA
2 2 (1.52%) ISO 9001
2 2 (1.52%) ISO 14001
3 1 (0.76%) P3O
System Software
1 26 (19.70%) XenApp
2 3 (2.27%) Sendmail
2 3 (2.27%) VMware Infrastructure
3 2 (1.52%) Active Directory
4 1 (0.76%) Terminal Services
Systems Management
1 26 (19.70%) HP SIM
1 26 (19.70%) Cisco UCCX
2 1 (0.76%) SCOM
Vendors
1 36 (27.27%) Microsoft
2 32 (24.24%) Cisco
3 31 (23.48%) VMware
4 26 (19.70%) HP
4 26 (19.70%) Citrix
4 26 (19.70%) SolarWinds
4 26 (19.70%) Kaseya
5 11 (8.33%) Teradata
5 11 (8.33%) Cognizant
5 11 (8.33%) Informatica
5 11 (8.33%) IBM
5 11 (8.33%) Guidewire
6 3 (2.27%) Adobe
7 1 (0.76%) Salesforce.com
7 1 (0.76%) SAP
7 1 (0.76%) Siebel
Coventry, West Midlands (County)
Search Consultancy
Salary: £40000 - £45000 per annum + Benefits
Posted: 5 days ago