The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Contact Management
Rank 853 846 841
Rank change year-on-year
-7 -5
Permanent jobs citing Contact Management 25 55 14
As % of all permanent IT jobs located in England 0.024% 0.050% 0.014%
As % of the Processes & Methodologies category 0.029% 0.060% 0.017%
Number of salaries quoted 18 51 6
Average salary £50,000 £60,000 £33,750
Average salary % change year-on-year
-16.66% +77.77%
90% offered a salary of more than £32,500 £36,000 £25,500
10% offered a salary of more than £150,000 £150,000 £61,250
UK excluding London average salary £47,500 £52,500 £36,250
% change year-on-year
-9.52% +44.82%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87191 91296 82288
As % of all permanent IT jobs located in England 84.48% 82.73% 80.93%
Number of salaries quoted 72102 74533 68537
Average salary £50,000 £50,000 £47,000
Average salary % change year-on-year
- +6.38%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £75,000 £72,500 £74,100
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 3 July 2015.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -8 11 £35,000 -46.15%
East of England - 6 - -
South East +11 5 £150,000 - 1
South West -5 2 £16,275 -45.75%
Yorkshire -2 1 £65,000 +23.80%
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 3 July 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 37 (67.27%) CRM
2 28 (50.91%) SaaS
3 24 (43.64%) Front Office
4 23 (41.82%) Project Management
5 22 (40.00%) Service Delivery
6 18 (32.73%) Internet
6 18 (32.73%) Marketing
7 16 (29.09%) Microsoft
8 14 (25.45%) Billing
9 9 (16.36%) Smartphone
9 9 (16.36%) Business Analysis
9 9 (16.36%) CMS
9 9 (16.36%) Mobile App
10 8 (14.55%) ITIL
11 7 (12.73%) MCT
11 7 (12.73%) MS Excel
11 7 (12.73%) Microsoft Certification
11 7 (12.73%) Back Office
11 7 (12.73%) Legal
11 7 (12.73%) Migration
11 7 (12.73%) Replication
11 7 (12.73%) User Experience
12 6 (10.91%) Analytical Skills
12 6 (10.91%) Data Migration
12 6 (10.91%) Sitecore
12 6 (10.91%) Cloud Computing
12 6 (10.91%) MS Access
12 6 (10.91%) Web Services
13 5 (9.09%) SLA
13 5 (9.09%) Sitecore CMS

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 3 July 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (16.36%) CMS
2 5 (9.09%) Sitecore CMS
3 4 (7.27%) OpenEdge
4 1 (1.82%) MS Exchange
Applications
1 7 (12.73%) MS Excel
2 4 (7.27%) MS Office
3 2 (3.64%) MS PowerPoint
Cloud Services
1 28 (50.91%) SaaS
2 6 (10.91%) Cloud Computing
3 2 (3.64%) Office 365
Communications & Networking
1 18 (32.73%) Internet
2 4 (7.27%) CTI
Database & Business Intelligence
1 6 (10.91%) MS Access
2 1 (1.82%) Data Warehouse
2 1 (1.82%) Enterprise Data Warehouse
2 1 (1.82%) SQL Server
General
1 24 (43.64%) Front Office
2 18 (32.73%) Marketing
3 14 (25.45%) Billing
4 7 (12.73%) Legal
4 7 (12.73%) Back Office
5 4 (7.27%) Finance
5 4 (7.27%) Advertising
5 4 (7.27%) Retail
6 3 (5.45%) Law
6 3 (5.45%) Telecoms
Job Titles
1 18 (32.73%) Consultant
2 17 (30.91%) Sales Consultant
3 7 (12.73%) Trainer
3 7 (12.73%) Account Executive
4 6 (10.91%) Administrator
5 3 (5.45%) Salesforce.com Administrator
6 2 (3.64%) Programmer
6 2 (3.64%) Head of Business Analysis
6 2 (3.64%) Analyst
7 1 (1.82%) Systems Analyst
7 1 (1.82%) Programme Manager
7 1 (1.82%) Junior
7 1 (1.82%) Senior Manager
7 1 (1.82%) Analyst Programmer
7 1 (1.82%) Infrastructure Engineer
7 1 (1.82%) Service Manager
7 1 (1.82%) Service Desk Analyst
7 1 (1.82%) Infrastructure Manager
7 1 (1.82%) Senior Programme Manager
7 1 (1.82%) NOC Engineer
Libraries, Frameworks & Software Standards
1 6 (10.91%) Web Services
2 2 (3.64%) XML
2 2 (3.64%) Hibernate
2 2 (3.64%) Spring
2 2 (3.64%) JSF
2 2 (3.64%) Ajax
2 2 (3.64%) JSON
2 2 (3.64%) YUI
2 2 (3.64%) jQuery
2 2 (3.64%) HTML5
2 2 (3.64%) MyBatis
2 2 (3.64%) HTML
2 2 (3.64%) J2EE
2 2 (3.64%) CSS
2 2 (3.64%) JSP
2 2 (3.64%) Struts
Miscellaneous
1 9 (16.36%) Smartphone
1 9 (16.36%) Mobile App
2 7 (12.73%) User Experience
2 7 (12.73%) Replication
3 6 (10.91%) Analytical Skills
4 2 (3.64%) E-Learning
4 2 (3.64%) Computer Science
4 2 (3.64%) Management Information System
5 1 (1.82%) Social Media
5 1 (1.82%) Data Centre
Operating Systems
1 4 (7.27%) Windows
2 2 (3.64%) Android
2 2 (3.64%) Windows Server 2008
2 2 (3.64%) Windows 7
2 2 (3.64%) Apple iOS
2 2 (3.64%) Windows Server 2012
2 2 (3.64%) Mac OS X
3 1 (1.82%) Windows Server 2003
3 1 (1.82%) Windows 2000
3 1 (1.82%) Windows NT
3 1 (1.82%) Windows XP
Processes & Methodologies
1 37 (67.27%) CRM
2 23 (41.82%) Project Management
3 22 (40.00%) Service Delivery
4 9 (16.36%) Business Analysis
5 8 (14.55%) ITIL
6 7 (12.73%) Migration
7 6 (10.91%) Data Migration
8 4 (7.27%) Content Management
8 4 (7.27%) Knowledge Management
8 4 (7.27%) Service Management
9 3 (5.45%) Line Management
10 2 (3.64%) OO
10 2 (3.64%) Change Management
10 2 (3.64%) Disaster Recovery
10 2 (3.64%) ITSM
10 2 (3.64%) MVC
10 2 (3.64%) Business Continuity
10 2 (3.64%) Agile Software Development
10 2 (3.64%) Asset Management
10 2 (3.64%) Data Management
Programming Languages
1 2 (3.64%) Java
1 2 (3.64%) JavaScript
1 2 (3.64%) Python
1 2 (3.64%) PowerShell
2 1 (1.82%) C
Qualifications
1 7 (12.73%) MCT
1 7 (12.73%) Microsoft Certification
2 4 (7.27%) ITIL Certification
3 3 (5.45%) Degree
4 2 (3.64%) Security Cleared
5 1 (1.82%) HNC
5 1 (1.82%) SC Cleared
5 1 (1.82%) CCNA
5 1 (1.82%) ISEB
5 1 (1.82%) Cisco Certification
Quality Assurance & Compliance
1 5 (9.09%) SLA
System Software
1 2 (3.64%) Active Directory
2 1 (1.82%) VMware Infrastructure
2 1 (1.82%) XenApp
Systems Management
1 2 (3.64%) Systems Management Server (SMS)
1 2 (3.64%) SCCM
2 1 (1.82%) HP SIM
2 1 (1.82%) Cisco UCCX
Vendors
1 16 (29.09%) Microsoft
2 6 (10.91%) Sitecore
3 3 (5.45%) Citrix
3 3 (5.45%) Salesforce.com
4 2 (3.64%) VMware
4 2 (3.64%) AppSense
4 2 (3.64%) Cisco
4 2 (3.64%) ServiceNow
5 1 (1.82%) SolarWinds
5 1 (1.82%) Kaseya
5 1 (1.82%) HP
Liverpool
Hays IT - Uk Posting account
Salary: £23000.00 - £25000.00 per annum
Posted: 22 days ago