The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Contact Management
Rank 823 815 832
Rank change year-on-year
-8 +17
Permanent jobs citing Contact Management 29 48 31
As % of all permanent IT jobs located in England 0.029% 0.046% 0.030%
As % of the Processes & Methodologies category 0.035% 0.056% 0.038%
Number of salaries quoted 27 43 20
Average salary £80,000 £50,000 £75,000
Average salary % change year-on-year
+60.00% -33.33%
UK excluding London average salary £47,500 £19,750 £75,000
% change year-on-year
+140.50% -73.66%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
83355 85730 81990
As % of all permanent IT jobs located in England 83.07% 82.27% 80.18%
Number of salaries quoted 68281 69393 68373
Average salary £50,000 £47,500 £46,063
Average salary % change year-on-year
+5.26% +3.11%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 27 March 2015.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +9 19 £150,000 +322.53%
London +19 9 £80,000 +42.85%
South West -31 1 - -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 49 (67.12%) CRM
2 27 (36.99%) Project Management
2 27 (36.99%) Front Office
2 27 (36.99%) SaaS
3 24 (32.88%) Marketing
4 23 (31.51%) Internet
4 23 (31.51%) Service Delivery
5 19 (26.03%) ITIL
6 17 (23.29%) SOA
6 17 (23.29%) Microsoft
7 13 (17.81%) Asset Management
7 13 (17.81%) EAI
7 13 (17.81%) ETL
7 13 (17.81%) LAN
7 13 (17.81%) PBX
7 13 (17.81%) WAN
7 13 (17.81%) UNIX
7 13 (17.81%) WFM
7 13 (17.81%) CMDB
7 13 (17.81%) Enterprise Architecture
8 12 (16.44%) Finance
9 8 (10.96%) VMware
9 8 (10.96%) MS Exchange
9 8 (10.96%) SQL Server
9 8 (10.96%) SLA
9 8 (10.96%) Cisco
9 8 (10.96%) HP
9 8 (10.96%) Citrix
9 8 (10.96%) Kaseya
9 8 (10.96%) HP SIM

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.96%) MS Exchange
Applications
1 1 (1.37%) MS Office
1 1 (1.37%) MS Excel
1 1 (1.37%) MS PowerPoint
Business Applications
1 1 (1.37%) Dynamics CRM
Cloud Services
1 27 (36.99%) SaaS
Communications & Networking
1 23 (31.51%) Internet
2 13 (17.81%) LAN
2 13 (17.81%) PBX
2 13 (17.81%) WAN
Database & Business Intelligence
1 8 (10.96%) SQL Server
2 4 (5.48%) Data Warehouse
2 4 (5.48%) Enterprise Data Warehouse
3 1 (1.37%) Crystal Reports
General
1 27 (36.99%) Front Office
2 24 (32.88%) Marketing
3 12 (16.44%) Finance
4 7 (9.59%) Billing
4 7 (9.59%) Back Office
5 1 (1.37%) Telecoms
Job Titles
1 23 (31.51%) Consultant
2 22 (30.14%) Sales Consultant
3 18 (24.66%) Architect
4 14 (19.18%) Solutions Architect
5 7 (9.59%) Trainer
5 7 (9.59%) Infrastructure Engineer
6 5 (6.85%) Account Executive
6 5 (6.85%) Enterprise Solutions Architect
6 5 (6.85%) Enterprise Architect
7 4 (5.48%) Programme Manager
8 2 (2.74%) Senior Programme Manager
8 2 (2.74%) Delivery Manager
8 2 (2.74%) Administrator
8 2 (2.74%) Salesforce.com Administrator
8 2 (2.74%) Infrastructure Architect
8 2 (2.74%) Senior Manager
9 1 (1.37%) 3rd Line Support
9 1 (1.37%) CRM Developer
9 1 (1.37%) Network Architect
9 1 (1.37%) Relationships Manager
Miscellaneous
1 13 (17.81%) CMDB
2 7 (9.59%) Replication
2 7 (9.59%) Mobile App
2 7 (9.59%) User Experience
2 7 (9.59%) Smartphone
3 2 (2.74%) E-Learning
4 1 (1.37%) Data Conversion
4 1 (1.37%) Social Media
Operating Systems
1 13 (17.81%) UNIX
2 1 (1.37%) Windows
Processes & Methodologies
1 49 (67.12%) CRM
2 27 (36.99%) Project Management
3 23 (31.51%) Service Delivery
4 19 (26.03%) ITIL
5 17 (23.29%) SOA
6 13 (17.81%) ETL
6 13 (17.81%) EAI
6 13 (17.81%) Asset Management
6 13 (17.81%) Enterprise Architecture
6 13 (17.81%) WFM
7 7 (9.59%) Problem Management
7 7 (9.59%) Test Scripting
7 7 (9.59%) Business Analysis
8 6 (8.22%) Business Continuity
8 6 (8.22%) Disaster Recovery
8 6 (8.22%) PRINCE2
9 5 (6.85%) Content Management
10 4 (5.48%) Agile Software Development
10 4 (5.48%) Technical Architecture
11 3 (4.11%) Campaign Management
Programming Languages
1 1 (1.37%) C
1 1 (1.37%) SQL
Qualifications
1 7 (9.59%) Microsoft Certification
1 7 (9.59%) MCT
2 1 (1.37%) ISEB
2 1 (1.37%) Degree
2 1 (1.37%) SC Cleared
2 1 (1.37%) Security Cleared
Quality Assurance & Compliance
1 8 (10.96%) SLA
System Software
1 8 (10.96%) XenApp
Systems Management
1 8 (10.96%) HP SIM
1 8 (10.96%) Cisco UCCX
Vendors
1 17 (23.29%) Microsoft
2 8 (10.96%) HP
2 8 (10.96%) Citrix
2 8 (10.96%) Cisco
2 8 (10.96%) VMware
2 8 (10.96%) SolarWinds
2 8 (10.96%) Kaseya
3 3 (4.11%) Salesforce.com
4 2 (2.74%) IBM
4 2 (2.74%) Cognizant
4 2 (2.74%) Informatica
4 2 (2.74%) Guidewire
4 2 (2.74%) Teradata
5 1 (1.37%) Business Objects
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Pension (8%) and Bonus (10%)
Posted: 16 days ago