The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Contact Management
Rank 856 850 836
Rank change year-on-year
-6 -14
Permanent jobs citing Contact Management 27 54 27
As % of all permanent IT jobs located in England 0.026% 0.049% 0.026%
As % of the Processes & Methodologies category 0.032% 0.059% 0.032%
Number of salaries quoted 26 53 14
Average salary £80,000 £52,500 £75,000
Average salary % change year-on-year
+52.38% -30.00%
UK excluding London average salary £47,500 £52,500 £75,000
% change year-on-year
-9.52% -30.00%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
85517 91245 84309
As % of all permanent IT jobs located in England 83.19% 82.06% 80.36%
Number of salaries quoted 69838 74188 70126
Average salary £50,000 £47,500 £46,500
Average salary % change year-on-year
+5.26% +2.15%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £71,500 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 1 May 2015.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +20 16 £150,000 +337.95%
London +9 11 £80,000 +47.46% 2
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 1 May 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 43 (75.44%) CRM
2 32 (56.14%) Front Office
2 32 (56.14%) SaaS
3 30 (52.63%) Project Management
4 27 (47.37%) Marketing
5 26 (45.61%) Internet
5 26 (45.61%) Service Delivery
6 9 (15.79%) Microsoft
7 8 (14.04%) Billing
7 8 (14.04%) Smartphone
7 8 (14.04%) Mobile App
8 7 (12.28%) User Experience
8 7 (12.28%) Business Analysis
8 7 (12.28%) Back Office
8 7 (12.28%) Replication
8 7 (12.28%) SOA
8 7 (12.28%) MCT
8 7 (12.28%) Microsoft Certification
9 6 (10.53%) EAI
9 6 (10.53%) ETL
9 6 (10.53%) LAN
9 6 (10.53%) PBX
9 6 (10.53%) WAN
9 6 (10.53%) ITIL
9 6 (10.53%) UNIX
9 6 (10.53%) Asset Management
9 6 (10.53%) Enterprise Architecture
9 6 (10.53%) WFM
9 6 (10.53%) CMDB
10 4 (7.02%) Finance

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 1 May 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.75%) MS Exchange
Applications
1 1 (1.75%) MS PowerPoint
1 1 (1.75%) MS Excel
1 1 (1.75%) MS Office
Cloud Services
1 32 (56.14%) SaaS
Communications & Networking
1 26 (45.61%) Internet
2 6 (10.53%) LAN
2 6 (10.53%) PBX
2 6 (10.53%) WAN
Database & Business Intelligence
1 1 (1.75%) Data Warehouse
1 1 (1.75%) SQL Server
1 1 (1.75%) Crystal Reports
1 1 (1.75%) Enterprise Data Warehouse
General
1 32 (56.14%) Front Office
2 27 (47.37%) Marketing
3 8 (14.04%) Billing
4 7 (12.28%) Back Office
5 4 (7.02%) Finance
6 2 (3.51%) Telecoms
Job Titles
1 26 (45.61%) Consultant
2 25 (43.86%) Sales Consultant
3 7 (12.28%) Account Executive
3 7 (12.28%) Trainer
3 7 (12.28%) Architect
4 6 (10.53%) Solutions Architect
5 2 (3.51%) Salesforce.com Administrator
5 2 (3.51%) Administrator
6 1 (1.75%) Infrastructure Architect
6 1 (1.75%) Enterprise Architect
6 1 (1.75%) Senior Programme Manager
6 1 (1.75%) Relationships Manager
6 1 (1.75%) Junior Programmer
6 1 (1.75%) Database Manager
6 1 (1.75%) Senior Manager
6 1 (1.75%) Programmer
6 1 (1.75%) Programme Manager
6 1 (1.75%) Junior
6 1 (1.75%) Infrastructure Engineer
6 1 (1.75%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (1.75%) Spring
1 1 (1.75%) JSF
1 1 (1.75%) Ajax
1 1 (1.75%) Hibernate
1 1 (1.75%) HTML
1 1 (1.75%) J2EE
1 1 (1.75%) CSS
1 1 (1.75%) JSP
1 1 (1.75%) Struts
1 1 (1.75%) Web Services
1 1 (1.75%) XML
1 1 (1.75%) JSON
1 1 (1.75%) YUI
1 1 (1.75%) jQuery
1 1 (1.75%) MyBatis
1 1 (1.75%) HTML5
Miscellaneous
1 8 (14.04%) Smartphone
1 8 (14.04%) Mobile App
2 7 (12.28%) User Experience
2 7 (12.28%) Replication
3 6 (10.53%) CMDB
4 2 (3.51%) E-Learning
5 1 (1.75%) Management Information System
5 1 (1.75%) Computer Science
5 1 (1.75%) Social Media
5 1 (1.75%) Analytical Skills
Operating Systems
1 6 (10.53%) UNIX
2 1 (1.75%) Windows
2 1 (1.75%) Android
2 1 (1.75%) Apple iOS
Processes & Methodologies
1 43 (75.44%) CRM
2 30 (52.63%) Project Management
3 26 (45.61%) Service Delivery
4 7 (12.28%) Business Analysis
4 7 (12.28%) SOA
5 6 (10.53%) EAI
5 6 (10.53%) ETL
5 6 (10.53%) ITIL
5 6 (10.53%) Asset Management
5 6 (10.53%) Enterprise Architecture
5 6 (10.53%) WFM
6 3 (5.26%) Investment Management
6 3 (5.26%) Campaign Management
7 2 (3.51%) Data Entry
7 2 (3.51%) Direct Marketing
8 1 (1.75%) Agile Software Development
8 1 (1.75%) Data Management
8 1 (1.75%) Content Management
8 1 (1.75%) Network Design
8 1 (1.75%) Data Analysis
Programming Languages
1 1 (1.75%) Python
1 1 (1.75%) C
1 1 (1.75%) Java
1 1 (1.75%) JavaScript
1 1 (1.75%) SQL
Qualifications
1 7 (12.28%) MCT
1 7 (12.28%) Microsoft Certification
2 2 (3.51%) Degree
3 1 (1.75%) ISEB
3 1 (1.75%) SC Cleared
3 1 (1.75%) Security Cleared
Quality Assurance & Compliance
1 1 (1.75%) SLA
System Software
1 1 (1.75%) XenApp
Systems Management
1 1 (1.75%) HP SIM
1 1 (1.75%) Cisco UCCX
Vendors
1 9 (15.79%) Microsoft
2 3 (5.26%) Salesforce.com
3 1 (1.75%) VMware
3 1 (1.75%) Cisco
3 1 (1.75%) HP
3 1 (1.75%) Citrix
3 1 (1.75%) Business Objects
3 1 (1.75%) SolarWinds
3 1 (1.75%) Kaseya
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £65000 - £75000 per annum + + Bonus (10-15k) + Car + Bens
Posted: 4 days ago
Walsall, West Midlands (County)
Interaction Recruitment PLC
Salary: £20k - 25k per year
Posted: 5 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + Bonus, Health Care and Pension
Posted: 13 days ago