The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Contact Management
Rank 837 828 845
Rank change year-on-year
-9 +17
Permanent jobs citing Contact Management 26 29 27
As % of all permanent IT jobs located in England 0.026% 0.030% 0.027%
As % of the Processes & Methodologies category 0.031% 0.036% 0.033%
Number of salaries quoted 25 21 16
Average salary £80,000 £26,000 £61,250
Average salary % change year-on-year
+207.69% -57.55%
90% offered a salary of more than £34,000 £18,500 £40,000
10% offered a salary of more than £150,000 £62,500 £75,000
UK excluding London average salary £150,000 £18,500 £75,000
% change year-on-year
+710.81% -75.33%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82712 80785 80914
As % of all permanent IT jobs located in England 82.90% 82.42% 80.17%
Number of salaries quoted 68126 64784 68263
Average salary £49,000 £47,500 £46,000
Average salary % change year-on-year
+3.15% +3.26%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 27 February 2015.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +1 18 £150,000 +322.53%
London +6 6 £33,750 -44.89% 3
South West -25 1 - -
Yorkshire - 1 £55,000 -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 55 (59.78%) CRM
2 34 (36.96%) ITIL
3 32 (34.78%) SOA
4 23 (25.00%) Project Management
4 23 (25.00%) PBX
4 23 (25.00%) Marketing
5 22 (23.91%) Enterprise Architecture
5 22 (23.91%) WFM
5 22 (23.91%) CMDB
5 22 (23.91%) Asset Management
5 22 (23.91%) ETL
5 22 (23.91%) LAN
5 22 (23.91%) WAN
5 22 (23.91%) UNIX
5 22 (23.91%) EAI
6 21 (22.83%) Microsoft
7 19 (20.65%) Service Delivery
7 19 (20.65%) Front Office
7 19 (20.65%) Finance
7 19 (20.65%) SaaS
8 18 (19.57%) Internet
9 15 (16.30%) SLA
10 14 (15.22%) Cisco
10 14 (15.22%) HP
10 14 (15.22%) Citrix
10 14 (15.22%) MS Exchange
10 14 (15.22%) SQL Server
10 14 (15.22%) VMware
10 14 (15.22%) HP SIM
10 14 (15.22%) Kaseya

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (15.22%) MS Exchange
2 3 (3.26%) CMS
Applications
1 3 (3.26%) Photoshop
1 3 (3.26%) MS Office
1 3 (3.26%) Adobe Illustrator
1 3 (3.26%) InDesign
Business Applications
1 1 (1.09%) Dynamics CRM
Cloud Services
1 19 (20.65%) SaaS
Communications & Networking
1 23 (25.00%) PBX
2 22 (23.91%) WAN
2 22 (23.91%) LAN
3 18 (19.57%) Internet
4 1 (1.09%) VoIP
Database & Business Intelligence
1 14 (15.22%) SQL Server
2 10 (10.87%) Data Warehouse
3 1 (1.09%) Crystal Reports
General
1 23 (25.00%) Marketing
2 19 (20.65%) Front Office
2 19 (20.65%) Finance
3 7 (7.61%) Back Office
3 7 (7.61%) Billing
4 1 (1.09%) Retail
Job Titles
1 31 (33.70%) Architect
2 24 (26.09%) Solutions Architect
3 18 (19.57%) Sales Consultant
3 18 (19.57%) Consultant
4 10 (10.87%) Programme Manager
4 10 (10.87%) Infrastructure Engineer
5 8 (8.70%) Delivery Manager
6 7 (7.61%) Enterprise Architect
6 7 (7.61%) Enterprise Solutions Architect
7 6 (6.52%) Trainer
8 4 (4.35%) Network Engineer
9 3 (3.26%) Administrator
9 3 (3.26%) Marketing Executive
10 2 (2.17%) Senior Programme Manager
10 2 (2.17%) Infrastructure Architect
10 2 (2.17%) Salesforce.com Administrator
10 2 (2.17%) Technical Architect
10 2 (2.17%) Senior Manager
11 1 (1.09%) 3rd Line Support
11 1 (1.09%) Systems Architect
Miscellaneous
1 22 (23.91%) CMDB
2 6 (6.52%) Replication
2 6 (6.52%) Smartphone
2 6 (6.52%) Mobile App
2 6 (6.52%) User Experience
3 3 (3.26%) Mathematics
3 3 (3.26%) Social Media
4 1 (1.09%) PMI
4 1 (1.09%) Data Conversion
4 1 (1.09%) Computer Science
4 1 (1.09%) E-Learning
Operating Systems
1 22 (23.91%) UNIX
2 1 (1.09%) Windows
Processes & Methodologies
1 55 (59.78%) CRM
2 34 (36.96%) ITIL
3 32 (34.78%) SOA
4 23 (25.00%) Project Management
5 22 (23.91%) ETL
5 22 (23.91%) EAI
5 22 (23.91%) Asset Management
5 22 (23.91%) Enterprise Architecture
5 22 (23.91%) WFM
6 19 (20.65%) Service Delivery
7 14 (15.22%) Problem Management
8 13 (14.13%) Disaster Recovery
8 13 (14.13%) PRINCE2
9 12 (13.04%) Business Continuity
9 12 (13.04%) Test Scripting
10 10 (10.87%) Agile Software Development
10 10 (10.87%) Technical Architecture
11 8 (8.70%) Continuous Integration
12 7 (7.61%) Project Planning
12 7 (7.61%) Content Management
Programming Languages
1 4 (4.35%) C
2 1 (1.09%) SQL
Qualifications
1 6 (6.52%) MCT
1 6 (6.52%) Microsoft Certification
2 5 (5.43%) Degree
3 1 (1.09%) SC Cleared
3 1 (1.09%) Security Cleared
3 1 (1.09%) VCP4
3 1 (1.09%) APMP
3 1 (1.09%) PMI Certification
3 1 (1.09%) ISEB
Quality Assurance & Compliance
1 15 (16.30%) SLA
2 1 (1.09%) P3O
System Software
1 14 (15.22%) XenApp
2 3 (3.26%) Sendmail
3 1 (1.09%) Active Directory
Systems Management
1 14 (15.22%) HP SIM
1 14 (15.22%) Cisco UCCX
2 1 (1.09%) SCOM
Vendors
1 21 (22.83%) Microsoft
2 14 (15.22%) Cisco
2 14 (15.22%) HP
2 14 (15.22%) Citrix
2 14 (15.22%) VMware
2 14 (15.22%) SolarWinds
2 14 (15.22%) Kaseya
3 7 (7.61%) Guidewire
3 7 (7.61%) Teradata
3 7 (7.61%) Cognizant
3 7 (7.61%) Informatica
3 7 (7.61%) IBM
4 4 (4.35%) Salesforce.com
5 3 (3.26%) Adobe
6 1 (1.09%) Business Objects
City, London
Eames Consulting
Salary: Up to £50,000 per annum Plus Excellent Benefits
Posted: 23 hours ago