The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Contact Management
Rank 844 884 883
Rank change year-on-year
+40 -1
Permanent jobs citing Contact Management 61 27 30
As % of all permanent IT jobs located in England 0.064% 0.028% 0.031%
As % of the Processes & Methodologies category 0.074% 0.032% 0.037%
Number of salaries quoted 44 25 22
Average salary £80,000 £71,250 £29,250
Average salary % change year-on-year
+12.28% +143.58%
UK excluding London average salary £80,000 £150,000 £18,500
% change year-on-year
-46.66% +710.81%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82564 83454 82191
As % of all permanent IT jobs located in England 86.87% 85.24% 84.95%
Number of salaries quoted 69342 69187 66079
Average salary £50,000 £49,000 £47,500
Average salary % change year-on-year
+2.04% +3.15%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 14 February 2016.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +18 31 £80,000 -46.66% 4
London +28 26 £50,000 +66.66% 5
South West -10 2 £50,000 - 1
North West - 1 £35,000 - 2
East of England - 1 £30,000 -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 14 February 2016, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 75 (62.50%) SaaS
2 73 (60.83%) CRM
3 37 (30.83%) Front Office
4 27 (22.50%) Microsoft
4 27 (22.50%) Degree
5 26 (21.67%) Finance
6 21 (17.50%) B2B
7 15 (12.50%) Analytical Skills
8 14 (11.67%) Internet
8 14 (11.67%) Management Information System
9 13 (10.83%) C++
10 12 (10.00%) OO
10 12 (10.00%) OOD
10 12 (10.00%) Unix
10 12 (10.00%) Linux
10 12 (10.00%) Data Structures
10 12 (10.00%) Algorithms
10 12 (10.00%) Low Latency
10 12 (10.00%) SDLC
10 12 (10.00%) High Availability
11 11 (9.17%) Analytics
11 11 (9.17%) Marketing
11 11 (9.17%) Project Management
12 10 (8.33%) C#
12 10 (8.33%) SQL
13 9 (7.50%) Cisco
13 9 (7.50%) Workflow
13 9 (7.50%) Agile Software Development
13 9 (7.50%) Cloud Computing
14 8 (6.67%) Android

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 14 February 2016, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.83%) Alfresco
1 1 (0.83%) SharePoint
Applications
1 5 (4.17%) Photoshop
2 4 (3.33%) MS Excel
3 3 (2.50%) MS Office
Business Applications
1 4 (3.33%) Dynamics CRM
2 2 (1.67%) Oracle EBS
2 2 (1.67%) Oracle Financials
2 2 (1.67%) SAP CRM
3 1 (0.83%) SAP ERP
3 1 (0.83%) SAP SCM
Cloud Services
1 75 (62.50%) SaaS
2 9 (7.50%) Cloud Computing
Communications & Networking
1 14 (11.67%) Internet
2 8 (6.67%) Cisco ICM
3 6 (5.00%) FTP
3 6 (5.00%) VoIP
4 2 (1.67%) Firewall
4 2 (1.67%) NetScaler
Database & Business Intelligence
1 8 (6.67%) NoSQL
2 1 (0.83%) Relational Database
Development Applications
1 1 (0.83%) Visual Studio
General
1 37 (30.83%) Front Office
2 26 (21.67%) Finance
3 11 (9.17%) Marketing
4 8 (6.67%) Law
4 8 (6.67%) Multimedia
4 8 (6.67%) Publishing
4 8 (6.67%) Retail
5 3 (2.50%) Banking
6 2 (1.67%) Billing
6 2 (1.67%) Telecoms
7 1 (0.83%) Aerospace
7 1 (0.83%) Local Government
7 1 (0.83%) Military
Job Titles
1 36 (30.00%) Sales Executive
2 28 (23.33%) CRM Executive
3 23 (19.17%) Consultant
4 21 (17.50%) Sales Consultant
5 18 (15.00%) Account Executive
5 18 (15.00%) Inside Sales Executive
5 18 (15.00%) Internal Sales Executive
5 18 (15.00%) Software Sales Executive
5 18 (15.00%) Solutions Sales Executive
6 16 (13.33%) Developer
7 12 (10.00%) Applications Developer
7 12 (10.00%) Real Time Developer
8 8 (6.67%) Network Engineer
9 7 (5.83%) Account Manager
9 7 (5.83%) Senior Network Engineer
10 5 (4.17%) Administrator
11 4 (3.33%) Applications Support
11 4 (3.33%) C++ Applications Developer
11 4 (3.33%) C++ Developer
11 4 (3.33%) Strategic Account Manager
Libraries, Frameworks & Software Standards
1 6 (5.00%) HTML
2 3 (2.50%) .NET
3 1 (0.83%) ASP.NET
3 1 (0.83%) CSS
3 1 (0.83%) J2EE
3 1 (0.83%) Web Services
3 1 (0.83%) XML
Miscellaneous
1 15 (12.50%) Analytical Skills
2 14 (11.67%) Management Information System
3 12 (10.00%) Algorithms
3 12 (10.00%) Data Structures
4 8 (6.67%) Data Centre
4 8 (6.67%) Pricing Data
4 8 (6.67%) Social Media
4 8 (6.67%) User Experience
5 4 (3.33%) Driving Licence
6 3 (2.50%) Data Conversion
7 2 (1.67%) Mainframe
8 1 (0.83%) Mathematics
Operating Systems
1 12 (10.00%) Linux
1 12 (10.00%) Unix
2 8 (6.67%) Android
2 8 (6.67%) Apple iOS
3 1 (0.83%) Windows
3 1 (0.83%) Windows 2000
3 1 (0.83%) Windows NT
3 1 (0.83%) Windows Server 2003
3 1 (0.83%) Windows XP
Processes & Methodologies
1 73 (60.83%) CRM
2 21 (17.50%) B2B
3 12 (10.00%) High Availability
3 12 (10.00%) Low Latency
3 12 (10.00%) OO
3 12 (10.00%) OOD
3 12 (10.00%) SDLC
4 11 (9.17%) Analytics
4 11 (9.17%) Project Management
5 9 (7.50%) Agile Software Development
5 9 (7.50%) Workflow
6 8 (6.67%) Information Retrieval
6 8 (6.67%) Multithreading
6 8 (6.67%) Open Source
6 8 (6.67%) Software Engineering
7 6 (5.00%) ITIL
8 5 (4.17%) ITSM
8 5 (4.17%) Product Management
8 5 (4.17%) Service Management
9 4 (3.33%) Customer Engagement
Programming Languages
1 13 (10.83%) C++
2 10 (8.33%) C#
2 10 (8.33%) SQL
3 5 (4.17%) C
4 1 (0.83%) Java
4 1 (0.83%) JavaScript
4 1 (0.83%) VB.NET
Qualifications
1 27 (22.50%) Degree
2 8 (6.67%) Cisco Certification
3 2 (1.67%) CITP
4 1 (0.83%) AAT
4 1 (0.83%) CCNA
4 1 (0.83%) DV Cleared
4 1 (0.83%) HNC
4 1 (0.83%) SC Cleared
4 1 (0.83%) Security Cleared
Quality Assurance & Compliance
1 1 (0.83%) SLA
System Software
1 1 (0.83%) Active Directory
Systems Management
1 8 (6.67%) Cisco CUCM
2 7 (5.83%) Cisco UCCE
3 1 (0.83%) CA Spectrum
Vendors
1 27 (22.50%) Microsoft
2 9 (7.50%) Cisco
3 8 (6.67%) Bloomberg
4 5 (4.17%) Salesforce.com
5 3 (2.50%) SAP
6 2 (1.67%) Citrix
6 2 (1.67%) Hyperion
6 2 (1.67%) Oracle
6 2 (1.67%) Palo Alto
7 1 (0.83%) CA
7 1 (0.83%) Northgate
Canterbury, Kent
1st Choice Computer Appointments Ltd
Salary: From £18,000 to £24,000 per annum
Posted: 2 days ago
London
John Lewis
Salary: £45,800 - £62,500 per year
Posted: 2 days ago
London
Bloomberg
Salary: Competitive
Posted: 9 days ago
Reading
Ortolan Group
Posted: 9 days ago
Greater Manchester
Hays Specialist Recruitment Ltd
Salary: £33000.00 - £36900.00 per annum
Posted: 10 days ago
City of London
IQ Sales People
Salary: £30000 - £35000 per annum + £50K OTE + Benefits
Posted: 12 days ago
Torquay
Recruitment Genius Ltd
Salary: £21000 - £24000 per annum
Posted: 20 days ago