The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Contact Management
Rank 808 823 853
Rank change year-on-year
+15 +30
Permanent jobs citing Contact Management 29 30 19
As % of all permanent IT jobs located in England 0.030% 0.031% 0.018%
As % of the Processes & Methodologies category 0.036% 0.037% 0.023%
Number of salaries quoted 27 21 11
Average salary £63,750 £40,000 £52,500
Average salary % change year-on-year
+59.37% -23.80%
90% offered a salary of more than £33,500 £20,500 £35,000
10% offered a salary of more than £150,000 £62,500 £60,000
UK excluding London average salary £150,000 £35,000 £44,000
% change year-on-year
+328.57% -20.45%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
80359 80047 83600
As % of all permanent IT jobs located in England 82.71% 82.35% 80.20%
Number of salaries quoted 66729 64585 71490
Average salary £48,500 £47,500 £45,000
Average salary % change year-on-year
+2.10% +5.55%
90% offered a salary of more than £31,500 £31,000 £30,000
10% offered a salary of more than £74,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 28 January 2015.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -9 15 £150,000 +233.33% 2
London -14 7 £32,500 -46.93% 3
Yorkshire -3 6 £56,250 +12.50%
South West -24 1 - -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 28 January 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 56 (55.45%) CRM
2 43 (42.57%) ITIL
3 37 (36.63%) SOA
4 29 (28.71%) Finance
5 26 (25.74%) PBX
6 25 (24.75%) ETL
6 25 (24.75%) LAN
6 25 (24.75%) WAN
6 25 (24.75%) UNIX
6 25 (24.75%) EAI
6 25 (24.75%) Asset Management
6 25 (24.75%) Enterprise Architecture
6 25 (24.75%) WFM
6 25 (24.75%) CMDB
7 24 (23.76%) Microsoft
8 21 (20.79%) SLA
9 20 (19.80%) Cisco
9 20 (19.80%) HP
9 20 (19.80%) Citrix
9 20 (19.80%) MS Exchange
9 20 (19.80%) SQL Server
9 20 (19.80%) VMware
9 20 (19.80%) Problem Management
9 20 (19.80%) XenApp
9 20 (19.80%) SolarWinds
9 20 (19.80%) Kaseya
9 20 (19.80%) HP SIM
9 20 (19.80%) Cisco UCCX
10 19 (18.81%) Marketing
10 19 (18.81%) Disaster Recovery

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 28 January 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (19.80%) MS Exchange
2 3 (2.97%) CMS
Applications
1 3 (2.97%) Photoshop
1 3 (2.97%) MS Office
1 3 (2.97%) Adobe Illustrator
1 3 (2.97%) InDesign
Business Applications
1 4 (3.96%) Changepoint
2 1 (0.99%) Dynamics CRM
Cloud Services
1 14 (13.86%) SaaS
Communications & Networking
1 26 (25.74%) PBX
2 25 (24.75%) WAN
2 25 (24.75%) LAN
3 14 (13.86%) Internet
4 1 (0.99%) VoIP
Database & Business Intelligence
1 20 (19.80%) SQL Server
2 12 (11.88%) Data Warehouse
3 1 (0.99%) Crystal Reports
General
1 29 (28.71%) Finance
2 19 (18.81%) Marketing
3 14 (13.86%) Front Office
4 8 (7.92%) Billing
5 4 (3.96%) Back Office
6 1 (0.99%) Retail
Job Titles
1 37 (36.63%) Architect
2 30 (29.70%) Solutions Architect
3 16 (15.84%) Infrastructure Engineer
4 14 (13.86%) Sales Consultant
4 14 (13.86%) Consultant
5 12 (11.88%) Programme Manager
6 10 (9.90%) Delivery Manager
6 10 (9.90%) Enterprise Architect
6 10 (9.90%) Enterprise Solutions Architect
7 4 (3.96%) Planning Manager
7 4 (3.96%) Resource Manager
7 4 (3.96%) Network Engineer
8 3 (2.97%) Trainer
8 3 (2.97%) Administrator
8 3 (2.97%) Marketing Executive
9 2 (1.98%) Salesforce.com Administrator
9 2 (1.98%) PMO Manager
9 2 (1.98%) Senior Programme Manager
9 2 (1.98%) Infrastructure Architect
9 2 (1.98%) Senior Manager
Miscellaneous
1 25 (24.75%) CMDB
2 3 (2.97%) Social Media
2 3 (2.97%) Mobile App
2 3 (2.97%) User Experience
2 3 (2.97%) Replication
2 3 (2.97%) Smartphone
2 3 (2.97%) Mathematics
3 1 (0.99%) Computer Science
3 1 (0.99%) Data Conversion
3 1 (0.99%) PMI
Operating Systems
1 25 (24.75%) UNIX
2 1 (0.99%) Windows
Processes & Methodologies
1 56 (55.45%) CRM
2 43 (42.57%) ITIL
3 37 (36.63%) SOA
4 25 (24.75%) ETL
4 25 (24.75%) EAI
4 25 (24.75%) Asset Management
4 25 (24.75%) Enterprise Architecture
4 25 (24.75%) WFM
5 20 (19.80%) Problem Management
6 19 (18.81%) PRINCE2
6 19 (18.81%) Disaster Recovery
7 18 (17.82%) Business Continuity
7 18 (17.82%) Project Management
7 18 (17.82%) Test Scripting
8 15 (14.85%) Service Delivery
9 12 (11.88%) Agile Software Development
9 12 (11.88%) Technical Architecture
10 10 (9.90%) Continuous Integration
10 10 (9.90%) Content Management
11 9 (8.91%) Project Planning
Programming Languages
1 4 (3.96%) C
2 1 (0.99%) SQL
Qualifications
1 5 (4.95%) Degree
2 3 (2.97%) MCT
2 3 (2.97%) Microsoft Certification
3 1 (0.99%) PMI Certification
3 1 (0.99%) ISEB
3 1 (0.99%) SC Cleared
3 1 (0.99%) Security Cleared
3 1 (0.99%) APMP
Quality Assurance & Compliance
1 21 (20.79%) SLA
2 1 (0.99%) P3O
System Software
1 20 (19.80%) XenApp
2 3 (2.97%) Sendmail
3 1 (0.99%) Active Directory
Systems Management
1 20 (19.80%) HP SIM
1 20 (19.80%) Cisco UCCX
2 1 (0.99%) SCOM
Vendors
1 24 (23.76%) Microsoft
2 20 (19.80%) Cisco
2 20 (19.80%) HP
2 20 (19.80%) Citrix
2 20 (19.80%) VMware
2 20 (19.80%) SolarWinds
2 20 (19.80%) Kaseya
3 9 (8.91%) Guidewire
3 9 (8.91%) Teradata
3 9 (8.91%) Cognizant
3 9 (8.91%) Informatica
3 9 (8.91%) IBM
4 4 (3.96%) Salesforce.com
5 3 (2.97%) Adobe
6 1 (0.99%) Business Objects
South East England
Nigel Frank International Limited - Newcastle
Salary: £60000 - £80000 per annum + £140k OTE
Posted: 12 hours ago
London
TheSmartList
Salary: £33,168 actual per annum
Posted: 2 days ago
Camberley, Surrey
ARC IT Recruitment Ltd
Salary: £35000 - £45000 Per Annum
Posted: 5 days ago
London
Nigel Frank International Limited - Newcastle
Salary: £60000 - £80000 per annum + £140k OTE
Posted: 8 days ago