The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Contact Management
Rank 807 843 822
Rank change year-on-year
+36 -21
Permanent jobs citing Contact Management 72 26 60
As % of all permanent IT jobs located in England 0.067% 0.026% 0.055%
As % of the Processes & Methodologies category 0.082% 0.032% 0.070%
Number of salaries quoted 64 22 46
Average salary £57,500 £38,750 £57,500
Average salary % change year-on-year
+48.38% -32.60%
90% offered a salary of more than £39,500 £22,500 £27,750
10% offered a salary of more than £90,000 £61,350 £80,000
UK excluding London average salary £57,500 £40,000 £55,000
% change year-on-year
+43.75% -27.27%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87586 80521 85840
As % of all permanent IT jobs located in England 82.10% 81.33% 79.33%
Number of salaries quoted 70768 66761 72917
Average salary £49,000 £47,500 £46,000
Average salary % change year-on-year
+3.15% +3.26%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 2 October 2014.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 38 £43,000 -4.44% 3
South East +8 15 £80,000 +100.00% 1
Yorkshire - 14 £57,500 - 1
South West -14 3 £18,250 -42.06%
West Midlands - 1 £42,500 -
East Midlands - 1 £40,000 -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 2 October 2014, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 63 (49.61%) CRM
2 44 (34.65%) ITIL
3 32 (25.20%) Microsoft
4 31 (24.41%) Finance
5 30 (23.62%) Front Office
5 30 (23.62%) SOA
6 28 (22.05%) Cisco
7 27 (21.26%) VMware
8 24 (18.90%) SLA
9 23 (18.11%) Marketing
9 23 (18.11%) SaaS
10 22 (17.32%) MS Exchange
11 21 (16.54%) SQL Server
11 21 (16.54%) HP
11 21 (16.54%) Citrix
11 21 (16.54%) Problem Management
11 21 (16.54%) XenApp
11 21 (16.54%) SolarWinds
11 21 (16.54%) Kaseya
11 21 (16.54%) HP SIM
11 21 (16.54%) Cisco UCCX
12 20 (15.75%) Degree
12 20 (15.75%) Disaster Recovery
12 20 (15.75%) PRINCE2
12 20 (15.75%) PBX
13 19 (14.96%) WAN
13 19 (14.96%) EAI
13 19 (14.96%) ETL
13 19 (14.96%) LAN
13 19 (14.96%) UNIX

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 2 October 2014, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (17.32%) MS Exchange
2 4 (3.15%) SugarCRM
3 3 (2.36%) CMS
3 3 (2.36%) SharePoint
4 2 (1.57%) Drupal
4 2 (1.57%) Exchange Server 2010
Applications
1 7 (5.51%) Photoshop
2 6 (4.72%) MS Office
3 3 (2.36%) Adobe Illustrator
3 3 (2.36%) InDesign
4 2 (1.57%) MS Excel
Business Applications
1 4 (3.15%) Changepoint
2 3 (2.36%) Dynamics CRM
Cloud Services
1 23 (18.11%) SaaS
Communications & Networking
1 20 (15.75%) PBX
2 19 (14.96%) WAN
2 19 (14.96%) LAN
3 15 (11.81%) Internet
4 2 (1.57%) Intranet
5 1 (0.79%) SAN
5 1 (0.79%) VoIP
Database & Business Intelligence
1 21 (16.54%) SQL Server
2 11 (8.66%) Data Warehouse
3 2 (1.57%) MS Access
3 2 (1.57%) MySQL
3 2 (1.57%) Relational Database
4 1 (0.79%) Big Data
General
1 31 (24.41%) Finance
2 30 (23.62%) Front Office
3 23 (18.11%) Marketing
4 8 (6.30%) German Language
5 5 (3.94%) Billing
6 4 (3.15%) Retail
7 2 (1.57%) Advertising
8 1 (0.79%) Back Office
Job Titles
1 34 (26.77%) Architect
2 26 (20.47%) Solutions Architect
3 23 (18.11%) Sales Consultant
3 23 (18.11%) Consultant
4 17 (13.39%) Infrastructure Engineer
5 12 (9.45%) Delivery Manager
6 11 (8.66%) Programme Manager
7 10 (7.87%) Enterprise Architect
7 10 (7.87%) Enterprise Solutions Architect
8 7 (5.51%) Account Executive
8 7 (5.51%) Graduate
8 7 (5.51%) Developer
9 5 (3.94%) C++ Developer
9 5 (3.94%) Enterprise Consultant
9 5 (3.94%) Head of Service Management
10 4 (3.15%) Planning Manager
10 4 (3.15%) Resource Manager
10 4 (3.15%) Analyst
10 4 (3.15%) Network Engineer
11 3 (2.36%) Technical Architect
Libraries, Frameworks & Software Standards
1 5 (3.94%) Middleware
2 2 (1.57%) jQuery
2 2 (1.57%) HTML
2 2 (1.57%) CSS
Miscellaneous
1 19 (14.96%) CMDB
2 7 (5.51%) Management Information System
3 5 (3.94%) Enterprise Software
4 3 (2.36%) Data Conversion
4 3 (2.36%) Social Media
4 3 (2.36%) Mathematics
4 3 (2.36%) Computer Science
5 1 (0.79%) E-Learning
5 1 (0.79%) PMI
5 1 (0.79%) Blackberry
Operating Systems
1 19 (14.96%) UNIX
2 4 (3.15%) Windows
3 1 (0.79%) Windows 7
3 1 (0.79%) Apple iOS
Processes & Methodologies
1 63 (49.61%) CRM
2 44 (34.65%) ITIL
3 30 (23.62%) SOA
4 21 (16.54%) Problem Management
5 20 (15.75%) PRINCE2
5 20 (15.75%) Disaster Recovery
6 19 (14.96%) EAI
6 19 (14.96%) ETL
6 19 (14.96%) Test Scripting
6 19 (14.96%) Enterprise Architecture
6 19 (14.96%) WFM
6 19 (14.96%) Business Continuity
7 18 (14.17%) Service Delivery
8 17 (13.39%) Project Management
8 17 (13.39%) Asset Management
9 15 (11.81%) Agile Software Development
10 13 (10.24%) B2B
10 13 (10.24%) Business Transformation
11 11 (8.66%) Technical Architecture
11 11 (8.66%) Content Management
Programming Languages
1 8 (6.30%) C
2 5 (3.94%) C++
3 3 (2.36%) SQL
4 2 (1.57%) VBA
4 2 (1.57%) JavaScript
4 2 (1.57%) PHP
Qualifications
1 20 (15.75%) Degree
2 7 (5.51%) Microsoft Certification
3 6 (4.72%) MCSE
4 1 (0.79%) PMI Certification
4 1 (0.79%) CIPD
4 1 (0.79%) APMP
Quality Assurance & Compliance
1 24 (18.90%) SLA
2 2 (1.57%) ISO 14001
2 2 (1.57%) ISO 9001
3 1 (0.79%) P3O
System Software
1 21 (16.54%) XenApp
2 3 (2.36%) VMware Infrastructure
2 3 (2.36%) Sendmail
3 2 (1.57%) Active Directory
4 1 (0.79%) Terminal Services
Systems Management
1 21 (16.54%) HP SIM
1 21 (16.54%) Cisco UCCX
2 1 (0.79%) SCOM
Vendors
1 32 (25.20%) Microsoft
2 28 (22.05%) Cisco
3 27 (21.26%) VMware
4 21 (16.54%) SolarWinds
4 21 (16.54%) Kaseya
4 21 (16.54%) HP
4 21 (16.54%) Citrix
5 10 (7.87%) Cognizant
5 10 (7.87%) Informatica
5 10 (7.87%) IBM
5 10 (7.87%) Guidewire
5 10 (7.87%) Teradata
6 3 (2.36%) Adobe
7 1 (0.79%) SAP
7 1 (0.79%) Siebel
7 1 (0.79%) Salesforce.com
Abingdon, Oxfordshire
PMC retail
Salary: Unspecified Competitive plus excellent benefits
Posted: 2 hours ago
North London
Cyber Team
Salary: From £38,000 to £43,000 per annum
Posted: 4 hours ago
Bromley, Kent
Experis Ltd
Salary: £80000.00 - £95000.00 per annum + bonus + bens
Posted: 4 hours ago
Leeds
Capita - ITIN
Salary: £50000.00 - £55000.00 per annum
Posted: 14 days ago