The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Contact Management over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Contact Management
Rank 882 909 893
Rank change year-on-year
+27 -16
Permanent jobs citing Contact Management 22 30 62
As % of all permanent IT jobs located in England 0.024% 0.029% 0.057%
As % of the Processes & Methodologies category 0.027% 0.034% 0.066%
Number of salaries quoted 15 22 57
Median salary £40,000 £35,000 £65,000
Median salary % change year-on-year
+14.28% -46.15%
90% offered a salary of more than £39,800 £16,348 £25,000
10% offered a salary of more than £52,500 £97,250 £150,000
UK excluding London median salary £52,500 £40,000 £150,000
% change year-on-year
+31.25% -73.33%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
80600 89322 93611
As % of all permanent IT jobs located in England 87.91% 87.15% 85.40%
Number of salaries quoted 68149 73977 76138
Median salary £50,000 £50,000 £49,500
Median salary % change year-on-year
- +1.01%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £74,000 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Contact Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Contact Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 29 July 2016.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +61 20 £40,000 +14.28% 1
South East +14 2 £52,500 -65.00%
North West - 1 £39,000 -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 29 July 2016, IT jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Contact Management.

1 38 (63.33%) SaaS
2 33 (55.00%) Microsoft
3 29 (48.33%) Front Office
3 29 (48.33%) Degree
4 26 (43.33%) CRM
5 11 (18.33%) Dutch Language
5 11 (18.33%) Mentoring
5 11 (18.33%) Finance
6 8 (13.33%) Management Information System
6 8 (13.33%) B2B
6 8 (13.33%) Cisco
7 6 (10.00%) Project Management
7 6 (10.00%) Data Centre
8 5 (8.33%) User Experience
8 5 (8.33%) Cisco CUCM
8 5 (8.33%) Campaign Management
8 5 (8.33%) Cisco UCCE
8 5 (8.33%) Cisco ICM
8 5 (8.33%) Change Management
8 5 (8.33%) Cisco Certification
8 5 (8.33%) Salesforce.com
8 5 (8.33%) SQL
9 4 (6.67%) MS Excel
9 4 (6.67%) Citrix
9 4 (6.67%) Stakeholder Management
9 4 (6.67%) Agile Software Development
9 4 (6.67%) Risk Management
9 4 (6.67%) Quality Management
9 4 (6.67%) Marketing
9 4 (6.67%) Analytical Skills

Contact Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.00%) MS Exchange
2 1 (1.67%) SAS
2 1 (1.67%) SharePoint
2 1 (1.67%) Skype for Business
Applications
1 4 (6.67%) MS Excel
Business Applications
1 1 (1.67%) Salesforce.com CRM
Cloud Services
1 38 (63.33%) SaaS
Communications & Networking
1 5 (8.33%) Cisco ICM
2 3 (5.00%) Internet
2 3 (5.00%) VoIP
3 1 (1.67%) Firewall
3 1 (1.67%) NetScaler
Database & Business Intelligence
1 3 (5.00%) NoSQL
1 3 (5.00%) SQL Server
2 1 (1.67%) Relational Database
General
1 29 (48.33%) Front Office
2 11 (18.33%) Dutch Language
2 11 (18.33%) Finance
3 4 (6.67%) Marketing
4 3 (5.00%) Law
4 3 (5.00%) Multimedia
4 3 (5.00%) Publishing
5 2 (3.33%) Telecoms
6 1 (1.67%) Mandarin Language
Job Titles
1 29 (48.33%) Sales Executive
2 17 (28.33%) Inside Sales Executive
2 17 (28.33%) Internal Sales Executive
2 17 (28.33%) Solutions Sales Executive
3 12 (20.00%) Software Sales Executive
4 9 (15.00%) Consultant
5 8 (13.33%) SaaS Consultant
5 8 (13.33%) Sales Consultant
6 7 (11.67%) Infrastructure Engineer
7 5 (8.33%) Network Engineer
8 4 (6.67%) Network Infrastructure Engineer
8 4 (6.67%) Senior Infrastructure Engineer
8 4 (6.67%) Senior Network Engineer
9 3 (5.00%) Exchange Engineer
9 3 (5.00%) Real Time Developer
9 3 (5.00%) Senior VoIP Engineer
9 3 (5.00%) VMware Engineer
9 3 (5.00%) VoIP Engineer
9 3 (5.00%) Wintel Engineer
9 3 (5.00%) Wintel Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 1 (1.67%) Web Services
Miscellaneous
1 8 (13.33%) Management Information System
2 6 (10.00%) Data Centre
3 5 (8.33%) User Experience
4 4 (6.67%) Analytical Skills
5 3 (5.00%) Algorithms
5 3 (5.00%) Data Structures
5 3 (5.00%) Pricing Data
5 3 (5.00%) Social Media
6 1 (1.67%) Credit Risk
Operating Systems
1 3 (5.00%) Android
1 3 (5.00%) Apple iOS
1 3 (5.00%) Linux
1 3 (5.00%) Unix
Processes & Methodologies
1 26 (43.33%) CRM
2 11 (18.33%) Mentoring
3 8 (13.33%) B2B
4 6 (10.00%) Project Management
5 5 (8.33%) Campaign Management
5 5 (8.33%) Change Management
6 4 (6.67%) Agile Software Development
6 4 (6.67%) Quality Management
6 4 (6.67%) Risk Management
6 4 (6.67%) Stakeholder Management
7 3 (5.00%) Analytics
7 3 (5.00%) High Availability
7 3 (5.00%) Information Retrieval
7 3 (5.00%) Low Latency
7 3 (5.00%) Multithreading
7 3 (5.00%) OO
7 3 (5.00%) OOD
7 3 (5.00%) Open Source
7 3 (5.00%) Software Engineering
7 3 (5.00%) Workflow
Programming Languages
1 5 (8.33%) SQL
2 3 (5.00%) C#
2 3 (5.00%) C++
Qualifications
1 29 (48.33%) Degree
2 5 (8.33%) Cisco Certification
3 1 (1.67%) CCNA
3 1 (1.67%) CCNP
System Software
1 3 (5.00%) VMware Infrastructure
2 1 (1.67%) Active Directory
Systems Management
1 5 (8.33%) Cisco CUCM
1 5 (8.33%) Cisco UCCE
2 3 (5.00%) Cisco UCCX
2 3 (5.00%) HP SIM
Vendors
1 33 (55.00%) Microsoft
2 8 (13.33%) Cisco
3 5 (8.33%) Salesforce.com
4 4 (6.67%) Citrix
5 3 (5.00%) Bloomberg
5 3 (5.00%) HP
5 3 (5.00%) Kaseya
5 3 (5.00%) SolarWinds
5 3 (5.00%) VMware
6 1 (1.67%) Palo Alto
6 1 (1.67%) SAP