The table below looks at the statistics for Contact Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Contact Management
Rank 851 853 854
Rank change year-on-year
+2 +1
Permanent jobs citing Contact Management 20 64 20
As % of all permanent IT jobs located in England 0.020% 0.058% 0.020%
As % of the Processes & Methodologies category 0.024% 0.070% 0.024%
Number of salaries quoted 18 61 7
Average salary £80,000 £52,500 £75,000
Average salary % change year-on-year
+52.38% -30.00%
UK excluding London average salary £47,500 £52,500 £47,500
% change year-on-year
-9.52% +10.52%
Contact Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82715 91431 82819
As % of all permanent IT jobs located in England 84.03% 82.75% 80.92%
Number of salaries quoted 68085 74887 68972
Average salary £50,000 £48,000 £46,000
Average salary % change year-on-year
+4.16% +4.34%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £75,000 £72,000 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Contact Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in England

Contact Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the England region.

Contact Management Salary Trend in England

Contact Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Contact Management across the England region over the 3 months to 29 May 2015.

Contact Management Salary Histogram in England

Contact Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the England region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +21 10 £150,000 - 1
London +18 9 £80,000 +39.13% 5
South West -12 1 - -
Contact Management
UK

Contact Management
Top 30 Related IT Skills in England

For the 6 months to 29 May 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 34 (72.34%) CRM
2 29 (61.70%) Front Office
2 29 (61.70%) SaaS
3 26 (55.32%) Project Management
4 24 (51.06%) Service Delivery
5 23 (48.94%) Internet
6 22 (46.81%) Marketing
7 9 (19.15%) Smartphone
7 9 (19.15%) Mobile App
7 9 (19.15%) Billing
7 9 (19.15%) Microsoft
8 7 (14.89%) Microsoft Certification
8 7 (14.89%) MCT
8 7 (14.89%) Replication
8 7 (14.89%) Back Office
8 7 (14.89%) Business Analysis
8 7 (14.89%) User Experience
9 3 (6.38%) Campaign Management
9 3 (6.38%) Investment Management
9 3 (6.38%) Telecoms
9 3 (6.38%) Salesforce.com
10 2 (4.26%) Python
10 2 (4.26%) SLA
10 2 (4.26%) Cisco
10 2 (4.26%) CSS
10 2 (4.26%) JSP
10 2 (4.26%) Struts
10 2 (4.26%) Web Services
10 2 (4.26%) XML
10 2 (4.26%) HTML

Contact Management
Top Related IT Skills in England by Category

For the 6 months to 29 May 2015, IT jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.13%) MS Exchange
Applications
1 1 (2.13%) MS PowerPoint
1 1 (2.13%) MS Office
1 1 (2.13%) MS Excel
Cloud Services
1 29 (61.70%) SaaS
Communications & Networking
1 23 (48.94%) Internet
Database & Business Intelligence
1 1 (2.13%) Enterprise Data Warehouse
1 1 (2.13%) SQL Server
1 1 (2.13%) Data Warehouse
General
1 29 (61.70%) Front Office
2 22 (46.81%) Marketing
3 9 (19.15%) Billing
4 7 (14.89%) Back Office
5 3 (6.38%) Telecoms
6 2 (4.26%) Finance
Job Titles
1 23 (48.94%) Consultant
2 22 (46.81%) Sales Consultant
3 7 (14.89%) Trainer
3 7 (14.89%) Account Executive
4 2 (4.26%) Administrator
4 2 (4.26%) Programmer
4 2 (4.26%) Salesforce.com Administrator
5 1 (2.13%) Systems Analyst Programmer
5 1 (2.13%) Junior Programmer
5 1 (2.13%) 2nd Line Support
5 1 (2.13%) Project Manager
5 1 (2.13%) Programme Manager
5 1 (2.13%) Junior
5 1 (2.13%) Analyst
5 1 (2.13%) Systems Analyst
5 1 (2.13%) Senior Manager
5 1 (2.13%) Analyst Programmer
5 1 (2.13%) Systems Programmer
5 1 (2.13%) Infrastructure Engineer
5 1 (2.13%) NOC Engineer
Libraries, Frameworks & Software Standards
1 2 (4.26%) CSS
1 2 (4.26%) JSP
1 2 (4.26%) Struts
1 2 (4.26%) Web Services
1 2 (4.26%) XML
1 2 (4.26%) HTML
1 2 (4.26%) J2EE
1 2 (4.26%) Spring
1 2 (4.26%) JSF
1 2 (4.26%) YUI
1 2 (4.26%) jQuery
1 2 (4.26%) JSON
1 2 (4.26%) Ajax
1 2 (4.26%) Hibernate
1 2 (4.26%) HTML5
1 2 (4.26%) MyBatis
Miscellaneous
1 9 (19.15%) Smartphone
1 9 (19.15%) Mobile App
2 7 (14.89%) Replication
2 7 (14.89%) User Experience
3 2 (4.26%) E-Learning
3 2 (4.26%) Management Information System
3 2 (4.26%) Computer Science
3 2 (4.26%) Analytical Skills
4 1 (2.13%) Data Centre
4 1 (2.13%) Social Media
Operating Systems
1 2 (4.26%) Windows
1 2 (4.26%) Apple iOS
1 2 (4.26%) Android
2 1 (2.13%) Windows 2000
2 1 (2.13%) Windows NT
2 1 (2.13%) Windows XP
2 1 (2.13%) Windows Server 2003
Processes & Methodologies
1 34 (72.34%) CRM
2 26 (55.32%) Project Management
3 24 (51.06%) Service Delivery
4 7 (14.89%) Business Analysis
5 3 (6.38%) Campaign Management
5 3 (6.38%) Investment Management
6 2 (4.26%) OO
6 2 (4.26%) MVC
6 2 (4.26%) Network Design
6 2 (4.26%) Mobile Application Development
6 2 (4.26%) Android Development
6 2 (4.26%) iOS Development
7 1 (2.13%) SDLC
7 1 (2.13%) Line Management
7 1 (2.13%) Continuous Improvement
7 1 (2.13%) Root Cause Analysis
7 1 (2.13%) Incident Management
7 1 (2.13%) Technical Architecture
7 1 (2.13%) Problem Management
7 1 (2.13%) Release Management
Programming Languages
1 2 (4.26%) Python
1 2 (4.26%) Java
1 2 (4.26%) JavaScript
2 1 (2.13%) C
Qualifications
1 7 (14.89%) Microsoft Certification
1 7 (14.89%) MCT
2 2 (4.26%) Degree
2 2 (4.26%) Security Cleared
3 1 (2.13%) SC Cleared
3 1 (2.13%) HNC
3 1 (2.13%) CCNA
3 1 (2.13%) ISEB
3 1 (2.13%) Cisco Certification
Quality Assurance & Compliance
1 2 (4.26%) SLA
System Software
1 1 (2.13%) XenApp
Systems Management
1 1 (2.13%) HP SIM
1 1 (2.13%) Cisco UCCX
Vendors
1 9 (19.15%) Microsoft
2 3 (6.38%) Salesforce.com
3 2 (4.26%) Cisco
4 1 (2.13%) SolarWinds
4 1 (2.13%) Kaseya
4 1 (2.13%) VMware
4 1 (2.13%) HP
4 1 (2.13%) Citrix
Wembley, Middlesex
CPS Group UK
Salary: £35k - 40k per year + benefits.
Posted: Yesterday
London, United Kingdom
Leukaemia & Lymphoma Research
Salary: £25,342
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + bonus
Posted: 6 days ago
Hatfield, Hertfordshire
JM
Salary: £40000 - £58000 per annum + car + bonus
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £50000 - £55000 per annum + Bonus, Health Care and Pension
Posted: 17 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £50000 - £55000 per annum + Car, Pension, Bonus
Posted: 18 days ago