The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Services Support Manager
Rank - 187 166
Permanent jobs requiring a Service Support Manager 0 1 2
As % of all permanent IT jobs located in the East Midlands - 0.026% 0.063%
As % of the Job Titles category - 0.027% 0.066%
Number of salaries quoted 0 1 2
Average salary - £47,500 £45,000
Average salary % change year-on-year
- +5.55%
UK excluding London average salary £47,500 £38,000 £45,000
% change year-on-year
+25.00% -15.55%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3483 3656 3017
As % of all permanent IT jobs located in the East Midlands 96.14% 96.59% 95.57%
Number of salaries quoted 2882 3069 2578
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Support Manager
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the East Midlands

Service Support Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the East Midlands region.

Service Support Manager Salary Trend in the East Midlands

Service Support Manager
Top 28 Related IT Skills in the East Midlands

For the 6 months to 2 July 2015, IT jobs across the East Midlands region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 5 (100.00%) ITIL
2 4 (80.00%) SLA
2 4 (80.00%) Service Delivery
3 3 (60.00%) Windows
3 3 (60.00%) Retail
3 3 (60.00%) MS Exchange
3 3 (60.00%) TCP/IP
3 3 (60.00%) ITIL V3
3 3 (60.00%) MS Office
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) Analytical Skills
4 1 (20.00%) SQL Server Reporting Services
4 1 (20.00%) VLAN
4 1 (20.00%) Statistics
4 1 (20.00%) Degree
4 1 (20.00%) Release Management
4 1 (20.00%) SharePoint
4 1 (20.00%) PRINCE2
4 1 (20.00%) SQL
4 1 (20.00%) T-SQL
4 1 (20.00%) SQL Server
4 1 (20.00%) IIS
4 1 (20.00%) Change Management
4 1 (20.00%) Firewall
4 1 (20.00%) Replication
4 1 (20.00%) Active Directory
4 1 (20.00%) Project Management
4 1 (20.00%) Service Management

Service Support Manager
Top Related IT Skills in the East Midlands by Category

For the 6 months to 2 July 2015, IT jobs across the East Midlands region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) MS Exchange
2 1 (20.00%) IIS
2 1 (20.00%) SharePoint
Applications
1 3 (60.00%) MS Office
Communications & Networking
1 3 (60.00%) TCP/IP
2 1 (20.00%) Firewall
2 1 (20.00%) VLAN
Database & Business Intelligence
1 1 (20.00%) SQL Server
1 1 (20.00%) SQL Server Reporting Services
General
1 3 (60.00%) Retail
Miscellaneous
1 1 (20.00%) Replication
1 1 (20.00%) Statistics
1 1 (20.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Service Delivery
3 3 (60.00%) ITIL V3
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) Change Management
4 1 (20.00%) Release Management
4 1 (20.00%) PRINCE2
4 1 (20.00%) Project Management
4 1 (20.00%) Service Management
Programming Languages
1 1 (20.00%) SQL
1 1 (20.00%) T-SQL
Qualifications
1 1 (20.00%) Degree
Quality Assurance & Compliance
1 4 (80.00%) SLA
System Software
1 1 (20.00%) Active Directory