The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 89 62 97
Rank change year-on-year
-27 +35
Permanent jobs citing Service Delivery 94 112 78
As % of all permanent IT jobs located in the East Midlands 2.54% 3.52% 2.36%
As % of the Processes & Methodologies category 3.17% 4.53% 3.07%
Number of salaries quoted 70 80 58
Average salary £42,500 £41,500 £40,750
Average salary % change year-on-year
+2.40% +1.84%
90% offered a salary of more than £27,000 £24,000 £32,350
10% offered a salary of more than £70,000 £65,000 £52,950
UK excluding London average salary £45,000 £43,250 £43,000
% change year-on-year
+4.04% +0.58%
Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2968 2472 2544
As % of all permanent IT jobs located in the East Midlands 80.26% 77.59% 77.00%
Number of salaries quoted 2465 2088 2204
Average salary £40,000 £38,000 £39,000
Average salary % change year-on-year
+5.26% -2.56%
90% offered a salary of more than £27,600 £27,000 £26,500
10% offered a salary of more than £57,500 £60,000 £55,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Delivery
England

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 11 July 2014.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire -12 30 £40,000 +13.28% 3
Northamptonshire -17 22 £39,000 -13.33% 4
Derbyshire +8 21 £47,500 -5.00% 1
Nottinghamshire -25 19 £42,500 +8.97% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 11 July 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 128 (46.38%) ITIL
2 57 (20.65%) SLA
2 57 (20.65%) Project Management
3 56 (20.29%) Service Management
4 48 (17.39%) Microsoft
5 38 (13.77%) Windows
6 36 (13.04%) Continuous Improvement
7 32 (11.59%) Change Management
8 28 (10.14%) Retail
8 28 (10.14%) Finance
9 24 (8.70%) MS Excel
9 24 (8.70%) Degree
10 23 (8.33%) PRINCE2
11 22 (7.97%) MS Office
12 21 (7.61%) IBM
13 19 (6.88%) Tivoli
13 19 (6.88%) Incident Management
14 18 (6.52%) Linux
15 17 (6.16%) MS Exchange
15 17 (6.16%) SQL
16 16 (5.80%) UNIX
16 16 (5.80%) ITIL Certification
16 16 (5.80%) ITIL V3
17 14 (5.07%) Stakeholder Management
17 14 (5.07%) ITSM
17 14 (5.07%) Configuration Management
17 14 (5.07%) C#
17 14 (5.07%) Stakeholder Engagement
17 14 (5.07%) Capacity Management
18 13 (4.71%) Cisco

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 11 July 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 17 (6.16%) MS Exchange
2 9 (3.26%) SharePoint
3 5 (1.81%) IIS
3 5 (1.81%) WebSphere
4 3 (1.09%) Mule
5 2 (0.72%) Lync
5 2 (0.72%) SharePoint Server
6 1 (0.36%) Site Server
Applications
1 24 (8.70%) MS Excel
2 22 (7.97%) MS Office
3 2 (0.72%) MS Project
4 1 (0.36%) Photoshop
4 1 (0.36%) Adobe Illustrator
4 1 (0.36%) MS PowerPoint
Business Applications
1 6 (2.17%) Remedy ITSM
2 3 (1.09%) Dynamics CRM
3 2 (0.72%) Dynamics NAV
3 2 (0.72%) Oracle EBS
4 1 (0.36%) Oracle ERP
4 1 (0.36%) Oracle Financials
4 1 (0.36%) SAP WM
4 1 (0.36%) Oracle General Ledger
4 1 (0.36%) Oracle Cash Management
4 1 (0.36%) Oracle Assets
Cloud Services
1 1 (0.36%) SaaS
1 1 (0.36%) Office 365
Communications & Networking
1 10 (3.62%) TCP/IP
1 10 (3.62%) Wireless
2 9 (3.26%) DNS
3 7 (2.54%) LAN
4 6 (2.17%) WAN
5 5 (1.81%) SAN
5 5 (1.81%) Internet
5 5 (1.81%) Firewall
6 4 (1.45%) Wi-Fi
6 4 (1.45%) DHCP
7 3 (1.09%) VPN
8 2 (0.72%) VLAN
8 2 (0.72%) Cisco PIX
9 1 (0.36%) Cisco ASA
9 1 (0.36%) Unified Communications
9 1 (0.36%) PABX
9 1 (0.36%) Structured Cabling
9 1 (0.36%) BIG-IP
9 1 (0.36%) WLAN
Database & Business Intelligence
1 12 (4.35%) SQL Server
2 7 (2.54%) Crystal Reports
3 4 (1.45%) WebFOCUS
3 4 (1.45%) SQL Server 2008
3 4 (1.45%) Oracle Database
4 3 (1.09%) SQL Server 2012
4 3 (1.09%) SQL Server Integration Services
4 3 (1.09%) SQL Server Analysis Services
4 3 (1.09%) OLAP
4 3 (1.09%) Data Warehouse
4 3 (1.09%) Microsoft Analysis Services
4 3 (1.09%) SQL Server Reporting Services
5 2 (0.72%) Oracle Reports
6 1 (0.36%) Oracle Discoverer
6 1 (0.36%) SQL Server 2005
Development Applications
1 3 (1.09%) JUnit
1 3 (1.09%) Visual Studio
1 3 (1.09%) NUnit
1 3 (1.09%) Selenium
2 1 (0.36%) Hudson
2 1 (0.36%) Oracle Forms
General
1 28 (10.14%) Finance
1 28 (10.14%) Retail
2 9 (3.26%) Telecoms
3 5 (1.81%) Back Office
3 5 (1.81%) Multimedia
4 4 (1.45%) Law
4 4 (1.45%) Legal
5 3 (1.09%) Local Government
6 2 (0.72%) Publishing
7 1 (0.36%) Pharmaceutical
7 1 (0.36%) Manufacturing
7 1 (0.36%) Advertising
7 1 (0.36%) General Ledger
Job Titles
1 65 (23.55%) Service Manager
2 32 (11.59%) Analyst
3 29 (10.51%) Delivery Manager
4 27 (9.78%) Services Delivery Manager
5 22 (7.97%) Technical Manager
6 16 (5.80%) Systems Engineer
7 15 (5.43%) Team Leader
8 12 (4.35%) Infrastructure Manager
8 12 (4.35%) Account Manager
8 12 (4.35%) IT Support
9 10 (3.62%) Consultant
9 10 (3.62%) Business Analyst
9 10 (3.62%) Service Analyst
10 9 (3.26%) Developer
10 9 (3.26%) Service Desk Team Leader
11 8 (2.90%) Desktop Technician
11 8 (2.90%) Support Manager
11 8 (2.90%) Head of IT
11 8 (2.90%) Incident Manager
11 8 (2.90%) Senior Systems Engineer
Libraries, Frameworks & Software Standards
1 10 (3.62%) .NET
2 4 (1.45%) Web Services
2 4 (1.45%) XML
3 3 (1.09%) XSD
3 3 (1.09%) ASP.NET
3 3 (1.09%) Windows SharePoint Services
3 3 (1.09%) .NET Framework
3 3 (1.09%) MDX
3 3 (1.09%) LINQ
3 3 (1.09%) jQuery
3 3 (1.09%) ADO.NET Entity Framework
4 2 (0.72%) HTML
4 2 (0.72%) Middleware
5 1 (0.36%) COM
5 1 (0.36%) CSS
5 1 (0.36%) Flash
5 1 (0.36%) XHTML
Miscellaneous
1 10 (3.62%) Management Information System
2 8 (2.90%) Telematics
3 7 (2.54%) Statistics
4 4 (1.45%) Informatics
4 4 (1.45%) Replication
5 3 (1.09%) Handset
5 3 (1.09%) CMDB
5 3 (1.09%) Client/Server
6 2 (0.72%) Firmware
7 1 (0.36%) Thin Client
7 1 (0.36%) AS400
7 1 (0.36%) Fat Client
7 1 (0.36%) FMCG
7 1 (0.36%) Clustering
Operating Systems
1 38 (13.77%) Windows
2 18 (6.52%) Linux
3 16 (5.80%) UNIX
4 8 (2.90%) Red Hat Enterprise Linux
5 5 (1.81%) Windows 7
6 4 (1.45%) Windows Server 2012
6 4 (1.45%) Windows Server 2008
7 3 (1.09%) Windows Server 2003
8 1 (0.36%) Windows XP
8 1 (0.36%) AIX
8 1 (0.36%) HPUX
8 1 (0.36%) Solaris
8 1 (0.36%) Windows 2000 Server
Processes & Methodologies
1 128 (46.38%) ITIL
2 57 (20.65%) Project Management
3 56 (20.29%) Service Management
4 36 (13.04%) Continuous Improvement
5 32 (11.59%) Change Management
6 23 (8.33%) PRINCE2
7 19 (6.88%) Incident Management
8 16 (5.80%) ITIL V3
9 14 (5.07%) Stakeholder Engagement
9 14 (5.07%) ITSM
9 14 (5.07%) Stakeholder Management
9 14 (5.07%) Configuration Management
9 14 (5.07%) Capacity Management
10 12 (4.35%) Infrastructure Management
10 12 (4.35%) Problem Management
11 9 (3.26%) Business Development
12 8 (2.90%) Logistics
12 8 (2.90%) Supplier Management
12 8 (2.90%) Release Management
12 8 (2.90%) Agile Software Development
Programming Languages
1 17 (6.16%) SQL
2 14 (5.07%) C#
3 9 (3.26%) PowerShell
4 8 (2.90%) Perl
4 8 (2.90%) VBScript
4 8 (2.90%) Python
5 4 (1.45%) Java
6 3 (1.09%) JavaScript
Qualifications
1 24 (8.70%) Degree
2 16 (5.80%) ITIL Certification
3 12 (4.35%) MCP
4 8 (2.90%) MOS
5 7 (2.54%) SC Cleared
5 7 (2.54%) Security Cleared
6 5 (1.81%) Microsoft Certification
7 4 (1.45%) HND
8 3 (1.09%) MCSE
8 3 (1.09%) CCNA
8 3 (1.09%) ISEB
8 3 (1.09%) Cisco Certification
8 3 (1.09%) MCITP
9 2 (0.72%) CCNP
9 2 (0.72%) VMware Certified Professional (VCP)
9 2 (0.72%) MCTS
9 2 (0.72%) PRINCE2 Certification
10 1 (0.36%) PMP
10 1 (0.36%) PMI Certification
10 1 (0.36%) CCDA
Quality Assurance & Compliance
1 57 (20.65%) SLA
2 7 (2.54%) ISO 9001
3 3 (1.09%) TickIT
3 3 (1.09%) ISO/IEC 27001
4 2 (0.72%) COBIT
5 1 (0.36%) COSO
5 1 (0.36%) ISO/IEC 17799
5 1 (0.36%) Sarbanes-Oxley
System Software
1 12 (4.35%) Active Directory
2 6 (2.17%) Hyper-V
3 5 (1.81%) VMware Infrastructure
4 3 (1.09%) Squid
5 1 (0.36%) Terminal Server
5 1 (0.36%) XenApp
5 1 (0.36%) XenDesktop
5 1 (0.36%) vSphere
Systems Management
1 19 (6.88%) Tivoli
2 8 (2.90%) Tivoli Monitoring
2 8 (2.90%) Netcool
2 8 (2.90%) Netcool/OMNIbus
3 6 (2.17%) OpenView
4 2 (0.72%) ARCserve
4 2 (0.72%) Backup Exec
5 1 (0.36%) WSUS
5 1 (0.36%) SCCM
5 1 (0.36%) SCOM
5 1 (0.36%) Tivoli Storage Manager
Vendors
1 48 (17.39%) Microsoft
2 21 (7.61%) IBM
3 13 (4.71%) Cisco
3 13 (4.71%) HP
4 12 (4.35%) Remedy
5 11 (3.99%) VMware
6 8 (2.90%) Citrix
6 8 (2.90%) Red Hat
7 7 (2.54%) Oracle
8 6 (2.17%) Apple
8 6 (2.17%) BMC
8 6 (2.17%) ServiceNow
9 5 (1.81%) SAP
10 4 (1.45%) Informatica
10 4 (1.45%) TIBCO
10 4 (1.45%) Dell
11 3 (1.09%) JBoss
12 2 (0.72%) Business Objects
12 2 (0.72%) Avaya
12 2 (0.72%) NetApp
Leicester, Leicestershire
Experis Ltd
Salary: £18000.00 - £28000.00 per annum + Excellent Benefits
Posted: 2 days ago
Leicester, Leicestershire
Harvey Nash plc
Salary: £18500 - £27500 per annum
Posted: 2 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £55000 - £60000 per annum + Competitive package
Posted: 2 days ago
Nottingham, Nottinghamshire
JPS Selection
Salary: From £40,000 to £50,000 per annum plus full benefits package
Posted: 4 days ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £38000 - £40000 per annum + benefits
Posted: 4 days ago
Northampton, Northamptonshire
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum
Posted: 5 days ago
Derbyshire
Oscar Associates (UK) Ltd
Salary: £40000 - £50000 per annum + benefits
Posted: 5 days ago
Northamptonshire
Deerfoot IT
Salary: £25000 - £29000 per annum
Posted: 20 days ago