The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 53 79 79
Rank change year-on-year
+26 0
Permanent jobs citing Service Delivery 147 122 128
As % of all permanent IT jobs located in the East Midlands 4.63% 3.44% 3.42%
As % of the Processes & Methodologies category 5.28% 4.05% 3.93%
Number of salaries quoted 108 86 82
Median salary £37,750 £45,000 £45,000
Median salary % change year-on-year
-16.11% -
90% offered a salary of more than £22,000 £27,428 £25,300
10% offered a salary of more than £62,500 £60,000 £70,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2786 3011 3256
As % of all permanent IT jobs located in the East Midlands 87.72% 84.91% 87.06%
Number of salaries quoted 2248 2475 2703
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 27 May 2016.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +19 44 £45,000 +28.57% 4
Derbyshire +7 39 £23,500 -47.77% 3
Leicestershire +15 34 £43,000 +28.35% 3
Nottinghamshire -1 28 £33,000 -37.14% 4
Lincolnshire -3 2 £30,000 -20.00% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Service Delivery.

1 105 (43.21%) ITIL
2 68 (27.98%) Microsoft
3 56 (23.05%) Continuous Improvement
4 52 (21.40%) Service Management
5 48 (19.75%) Windows
6 45 (18.52%) Analytical Skills
7 44 (18.11%) SQL
8 43 (17.70%) SLA
9 36 (14.81%) PRINCE2
9 36 (14.81%) Degree
10 34 (13.99%) Retail
11 33 (13.58%) SQL Server
12 32 (13.17%) MS Office
12 32 (13.17%) MS Excel
12 32 (13.17%) ITIL V3
13 31 (12.76%) Project Management
14 30 (12.35%) Finance
15 28 (11.52%) Oracle
15 28 (11.52%) Active Directory
16 27 (11.11%) Agile Software Development
17 26 (10.70%) Legal
18 23 (9.47%) Incident Management
18 23 (9.47%) CheckPoint
18 23 (9.47%) Citrix
18 23 (9.47%) Mentoring
19 21 (8.64%) Presales
20 20 (8.23%) Data Protection
20 20 (8.23%) VMware
21 19 (7.82%) Windows 7
21 19 (7.82%) Line Management

Service Delivery
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (6.17%) MS Exchange
2 11 (4.53%) Exchange Server 2010
3 10 (4.12%) Exchange Server 2003
4 4 (1.65%) IIS
5 3 (1.23%) Oracle Workflow
6 2 (0.82%) Exchange Server 2013
6 2 (0.82%) SharePoint
7 1 (0.41%) Apache
7 1 (0.41%) IBM Notes
7 1 (0.41%) Skype for Business
7 1 (0.41%) WebSphere
Applications
1 32 (13.17%) MS Excel
1 32 (13.17%) MS Office
2 7 (2.88%) MS PowerPoint
3 4 (1.65%) MS Project
4 1 (0.41%) MS Visio
Business Applications
1 7 (2.88%) Dynamics NAV
2 3 (1.23%) MetaTrader
2 3 (1.23%) Oracle BPM
3 2 (0.82%) Dynamics CRM
4 1 (0.41%) SAP Oil and Gas
Cloud Services
1 14 (5.76%) IaaS
2 12 (4.94%) Microsoft Azure
3 9 (3.70%) Amazon AWS
3 9 (3.70%) Amazon EC2
3 9 (3.70%) PaaS
4 1 (0.41%) SaaS
4 1 (0.41%) SuccessFactors
4 1 (0.41%) Taleo
Communications & Networking
1 11 (4.53%) LAN
1 11 (4.53%) VPN
1 11 (4.53%) WAN
2 9 (3.70%) Firewall
3 8 (3.29%) DHCP
4 7 (2.88%) Wireless
5 5 (2.06%) DNS
5 5 (2.06%) Internet
5 5 (2.06%) SAN
5 5 (2.06%) TCP/IP
6 4 (1.65%) MPLS
7 3 (1.23%) Intranet
7 3 (1.23%) IP Telephony
7 3 (1.23%) Unified Communications
7 3 (1.23%) VoIP
8 2 (0.82%) Broadband
8 2 (0.82%) PBX
8 2 (0.82%) Remote Desktop
8 2 (0.82%) SMS
9 1 (0.41%) OSPF
Database & Business Intelligence
1 33 (13.58%) SQL Server
2 15 (6.17%) BusinessObjects
3 14 (5.76%) Crystal Reports
3 14 (5.76%) SQL Server Integration Services
4 12 (4.94%) MySQL
5 10 (4.12%) Relational Database
6 9 (3.70%) DB2
7 3 (1.23%) BusinessObjects XI
7 3 (1.23%) MS Access
7 3 (1.23%) Oracle Database
7 3 (1.23%) Oracle Database 11g
7 3 (1.23%) SAP BI
7 3 (1.23%) SQL Server Reporting Services
8 2 (0.82%) SQL Server Analysis Services
9 1 (0.41%) SQL Server 2008
9 1 (0.41%) SQL Server 2012
Development Applications
1 3 (1.23%) Dreamweaver
1 3 (1.23%) JDeveloper
1 3 (1.23%) PeopleTools
General
1 34 (13.99%) Retail
2 30 (12.35%) Finance
3 26 (10.70%) Legal
4 16 (6.58%) Manufacturing
5 15 (6.17%) Law
6 11 (4.53%) Back Office
7 9 (3.70%) Publishing
8 5 (2.06%) Marketing
9 4 (1.65%) Local Government
9 4 (1.65%) Telecoms
10 2 (0.82%) Billing
10 2 (0.82%) Welsh Language
11 1 (0.41%) Electronics
Job Titles
1 63 (25.93%) Analyst
2 33 (13.58%) Service Manager
3 22 (9.05%) Architect
4 21 (8.64%) Service Analyst
5 20 (8.23%) Services Delivery Manager
6 18 (7.41%) Support Manager
7 17 (7.00%) Delivery Manager
7 17 (7.00%) Team Leader
8 13 (5.35%) Designer
8 13 (5.35%) Service Desk Team Leader
8 13 (5.35%) Support Analyst
9 12 (4.94%) Infrastructure Support
10 11 (4.53%) Business Intelligence Architect
11 10 (4.12%) Solutions Architect
12 9 (3.70%) ITIL Service Designer
13 8 (3.29%) Applications Manager
13 8 (3.29%) Infrastructure Manager
13 8 (3.29%) Infrastructure Support Manager
13 8 (3.29%) Support Engineer
14 7 (2.88%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 4 (1.65%) CSS
1 4 (1.65%) HTML
2 3 (1.23%) Oracle ADF
2 3 (1.23%) SAP XI
2 3 (1.23%) WebCenter
2 3 (1.23%) XML
3 2 (0.82%) .NET
4 1 (0.41%) Apache Flex
4 1 (0.41%) ASP.NET
4 1 (0.41%) ASP.NET MVC
4 1 (0.41%) jQuery
Miscellaneous
1 45 (18.52%) Analytical Skills
2 13 (5.35%) Data Centre
3 10 (4.12%) Blackberry
3 10 (4.12%) Computer Science
4 9 (3.70%) CMDB
5 8 (3.29%) iPad
6 7 (2.88%) Management Information System
7 5 (2.06%) Statistics
8 4 (1.65%) FMCG
9 3 (1.23%) EPoS
9 3 (1.23%) PMI
9 3 (1.23%) Video Conferencing
10 2 (0.82%) Distributed Denial-of-Service
11 1 (0.41%) HP Storage
11 1 (0.41%) NHS
11 1 (0.41%) Performance Metrics
11 1 (0.41%) User Experience
Operating Systems
1 48 (19.75%) Windows
2 19 (7.82%) Windows 7
3 12 (4.94%) Windows XP
4 10 (4.12%) Apple iOS
4 10 (4.12%) Windows 8
5 6 (2.47%) AIX
5 6 (2.47%) Linux
5 6 (2.47%) Windows Server
6 3 (1.23%) Red Hat Enterprise Linux
6 3 (1.23%) Unix
7 1 (0.41%) Windows Server 2008
7 1 (0.41%) Windows Server 2012
Processes & Methodologies
1 105 (43.21%) ITIL
2 56 (23.05%) Continuous Improvement
3 52 (21.40%) Service Management
4 36 (14.81%) PRINCE2
5 32 (13.17%) ITIL V3
6 31 (12.76%) Project Management
7 27 (11.11%) Agile Software Development
8 23 (9.47%) Incident Management
8 23 (9.47%) Mentoring
9 21 (8.64%) Presales
10 20 (8.23%) Data Protection
11 19 (7.82%) Line Management
12 18 (7.41%) Business Intelligence
12 18 (7.41%) Service Design
12 18 (7.41%) Stakeholder Management
13 17 (7.00%) Problem Management
14 16 (6.58%) Business Continuity
14 16 (6.58%) Capacity Planning
14 16 (6.58%) ITSM
15 15 (6.17%) Scrum
Programming Languages
1 44 (18.11%) SQL
2 12 (4.94%) Java
3 3 (1.23%) Erlang
3 3 (1.23%) PHP
3 3 (1.23%) VBA
4 2 (0.82%) C
5 1 (0.41%) C#
5 1 (0.41%) JavaScript
Qualifications
1 36 (14.81%) Degree
2 15 (6.17%) MOS
3 12 (4.94%) MCP
3 12 (4.94%) PMI Certification
4 11 (4.53%) HND
5 10 (4.12%) Security Cleared
6 9 (3.70%) ISEB
6 9 (3.70%) PMP
7 8 (3.29%) Cisco Certification
7 8 (3.29%) Microsoft Certification
7 8 (3.29%) SC Cleared
8 6 (2.47%) ITIL Certification
9 5 (2.06%) CCNA
9 5 (2.06%) MCDST
10 3 (1.23%) CCA
10 3 (1.23%) CCVP
10 3 (1.23%) CIPD
10 3 (1.23%) Citrix Certification
10 3 (1.23%) MCITP
10 3 (1.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 43 (17.70%) SLA
2 10 (4.12%) ISO 9001
3 4 (1.65%) Data Quality
3 4 (1.65%) ISO/IEC 27001
3 4 (1.65%) QA
4 1 (0.41%) PCI DSS
System Software
1 28 (11.52%) Active Directory
2 12 (4.94%) VMware Infrastructure
3 10 (4.12%) vSphere
4 3 (1.23%) VMware ESX
4 3 (1.23%) XenApp
4 3 (1.23%) XenServer
5 2 (0.82%) Microsoft App-V
6 1 (0.41%) Hyper-V
Systems Management
1 9 (3.70%) SCVMM
2 6 (2.47%) Unicenter
3 5 (2.06%) SCCM
4 3 (1.23%) Cisco UCCE
4 3 (1.23%) Oracle Identity Manager
5 1 (0.41%) Cisco CUCM
5 1 (0.41%) Cisco UCCX
5 1 (0.41%) SCOM
Vendors
1 68 (27.98%) Microsoft
2 28 (11.52%) Oracle
3 23 (9.47%) CheckPoint
3 23 (9.47%) Citrix
4 20 (8.23%) VMware
5 17 (7.00%) Cisco
6 14 (5.76%) IBM
7 12 (4.94%) HP
8 9 (3.70%) BMC
8 9 (3.70%) EMC
8 9 (3.70%) Juniper
8 9 (3.70%) NetApp
9 7 (2.88%) hybris
9 7 (2.88%) ServiceNow
10 6 (2.47%) CA
11 5 (2.06%) Adobe
12 3 (1.23%) Computacenter
12 3 (1.23%) PeopleSoft
12 3 (1.23%) Red Hat
12 3 (1.23%) SAP
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