The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Services Delivery
Rank 70 100 83
Rank change year-on-year
+30 -17
Permanent jobs citing Service Delivery 106 68 98
As % of all permanent IT jobs located in the East Midlands 3.336% 2.071% 2.630%
As % of the Processes & Methodologies category 4.387% 2.830% 3.555%
Number of salaries quoted 87 51 73
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £28,000 £32,500 £21,200
10% offered a salary of more than £65,000 £49,900 £50,000
UK excluding London average salary £43,500 £45,000 £43,000
% change year-on-year
-3.33% +4.65%
All Processes & Methodologies
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2416 2403 2757
As % of all permanent IT jobs located in the East Midlands 76.05% 73.20% 73.99%
Number of salaries quoted 2063 2094 2351
Average salary £38,500 £38,000 £37,500
Average salary % change year-on-year
+1.31% +1.33%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

East Midlands Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

East Midlands Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 18 June 2013.

East Midlands Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Nottinghamshire +18 38 £40,250 +15.00% 3
Leicestershire +12 32 £35,154 -6.25% 5
Northamptonshire +19 26 £50,000 +47.05% 1
Derbyshire -2 9 £50,000 +33.33% 3
Lincolnshire -27 2 £42,500 +2.40% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 98 (46.67%) ITIL
2 61 (29.05%) SLA
3 53 (25.24%) Service Management
4 51 (24.29%) Project Management
5 43 (20.48%) Change Management
6 28 (13.33%) Retail
7 27 (12.86%) Finance
8 25 (11.90%) Stakeholder Management
8 25 (11.90%) Windows
9 24 (11.43%) SAP
10 22 (10.48%) Configuration Management
11 20 (9.524%) Citrix
11 20 (9.524%) Microsoft
12 19 (9.048%) Degree
13 18 (8.571%) WAN
13 18 (8.571%) PRINCE2
14 17 (8.095%) ITIL Certification
15 15 (7.143%) SQL
15 15 (7.143%) Problem Management
16 14 (6.667%) SQL Server
17 13 (6.190%) Microsoft Certification
17 13 (6.190%) VMware
18 12 (5.714%) Business Analysis
18 12 (5.714%) LAN
18 12 (5.714%) MCSE
19 11 (5.238%) ISO 9001
19 11 (5.238%) .NET
19 11 (5.238%) UNIX
19 11 (5.238%) ASP.NET
19 11 (5.238%) ITSM

Service Delivery
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 11 (5.238%) .NET
1 11 (5.238%) ASP.NET
2 5 (2.381%) CSS
2 5 (2.381%) Web Services
2 5 (2.381%) XML
2 5 (2.381%) WinForms
2 5 (2.381%) Ajax
2 5 (2.381%) JSON
2 5 (2.381%) jQuery
2 5 (2.381%) ASP.NET MVC
2 5 (2.381%) ASP.NET MVC 3
2 5 (2.381%) Sencha Touch
2 5 (2.381%) KnockoutJS
2 5 (2.381%) Apache Cordova
2 5 (2.381%) HTML
3 4 (1.905%) J2EE
4 1 (0.476%) COM
4 1 (0.476%) CGI
4 1 (0.476%) Middleware
4 1 (0.476%) SAP XI
Application Platforms
1 6 (2.857%) Apache
2 5 (2.381%) SharePoint
3 3 (1.429%) MS Exchange
3 3 (1.429%) Exchange Server 2007
4 2 (0.952%) SAS
4 2 (0.952%) Blackberry Enterprise Server
5 1 (0.476%) IBM HTTP Server
5 1 (0.476%) Lync
5 1 (0.476%) Exchange Server 2010
5 1 (0.476%) WebSphere Application Server
5 1 (0.476%) WebLogic
Applications
1 8 (3.810%) MS Excel
2 4 (1.905%) MS Office
3 3 (1.429%) MS Project
3 3 (1.429%) MS PowerPoint
Business Applications
1 2 (0.952%) Cognos Business Intelligence
2 1 (0.476%) SAP Oil and Gas
Communications & Networking
1 18 (8.571%) WAN
2 12 (5.714%) LAN
3 8 (3.810%) SAN
4 7 (3.333%) TCP/IP
5 5 (2.381%) DHCP
5 5 (2.381%) MPLS
5 5 (2.381%) Firewall
6 4 (1.905%) VLAN
6 4 (1.905%) Network Security
6 4 (1.905%) EIGRP
6 4 (1.905%) DNS
7 2 (0.952%) GSM
8 1 (0.476%) LDAP
8 1 (0.476%) VoIP
8 1 (0.476%) SSL
8 1 (0.476%) HTTP
8 1 (0.476%) Internet
8 1 (0.476%) Unified Communications
Database & Business Intelligence
1 14 (6.667%) SQL Server
2 7 (3.333%) SQL Server 2000
2 7 (3.333%) SQL Server 2005
3 6 (2.857%) SQL Server 2008
4 5 (2.381%) SQLite
5 4 (1.905%) MySQL
5 4 (1.905%) BusinessObjects
5 4 (1.905%) DB2
6 2 (0.952%) SAP BW
7 1 (0.476%) SAP BI
7 1 (0.476%) Data Warehouse
7 1 (0.476%) DTS
7 1 (0.476%) Data Mining
7 1 (0.476%) SQL Server Integration Services
7 1 (0.476%) SAP HANA
Development Applications
1 5 (2.381%) Visual Studio
1 5 (2.381%) PhoneGap
2 1 (0.476%) Eclipse
2 1 (0.476%) GCC
General
1 28 (13.33%) Retail
2 27 (12.86%) Finance
3 9 (4.286%) Manufacturing
3 9 (4.286%) Publishing
4 8 (3.810%) Marketing
5 5 (2.381%) Telecoms
6 4 (1.905%) Billing
7 2 (0.952%) Local Government
7 2 (0.952%) Legal
7 2 (0.952%) Pharmaceutical
7 2 (0.952%) Advertising
8 1 (0.476%) Aerospace
8 1 (0.476%) Automotive
8 1 (0.476%) Law
8 1 (0.476%) Banking
Job Titles
1 76 (36.19%) Service Manager
2 42 (20.00%) Services Delivery Manager
2 42 (20.00%) Delivery Manager
3 29 (13.81%) Analyst
4 16 (7.619%) Developer
5 12 (5.714%) SAP Manager
6 10 (4.762%) Junior
6 10 (4.762%) Service Desk Manager
7 9 (4.286%) Test Manager
7 9 (4.286%) Senior Developer
8 8 (3.810%) Service Analyst
8 8 (3.810%) Senior Manager
8 8 (3.810%) Coordinator
8 8 (3.810%) Product Manager
8 8 (3.810%) IT Services Manager
8 8 (3.810%) Incident Manager
8 8 (3.810%) Portfolio Manager
9 7 (3.333%) Applications Manager
9 7 (3.333%) Senior Service Manager
9 7 (3.333%) SAP Test Manager
Miscellaneous
1 10 (4.762%) Management Information System
1 10 (4.762%) NHS
2 8 (3.810%) Informatics
2 8 (3.810%) Health Informatics
3 6 (2.857%) iPhone
3 6 (2.857%) Telematics
4 5 (2.381%) Computer Science
4 5 (2.381%) Mobile Computing
4 5 (2.381%) Mobile App
5 4 (1.905%) Mainframe
6 3 (1.429%) Blackberry
6 3 (1.429%) Statistics
7 2 (0.952%) Mathematics
8 1 (0.476%) Physics
8 1 (0.476%) CMDB
8 1 (0.476%) Credit Risk
8 1 (0.476%) FMCG
8 1 (0.476%) Data Protection Act
8 1 (0.476%) Replication
8 1 (0.476%) Tandem
Operating Systems
1 25 (11.90%) Windows
2 11 (5.238%) UNIX
3 8 (3.810%) Linux
4 7 (3.333%) Windows Server 2008
5 6 (2.857%) Windows 2000
5 6 (2.857%) Windows Server 2003
6 5 (2.381%) Windows Mobile
6 5 (2.381%) Android
7 2 (0.952%) Solaris
8 1 (0.476%) AIX
8 1 (0.476%) HPUX
8 1 (0.476%) Windows 2000 Server
8 1 (0.476%) Windows 7
8 1 (0.476%) Windows Phone
Processes & Methodologies
1 98 (46.67%) ITIL
2 53 (25.24%) Service Management
3 51 (24.29%) Project Management
4 43 (20.48%) Change Management
5 25 (11.90%) Stakeholder Management
6 22 (10.48%) Configuration Management
7 18 (8.571%) PRINCE2
8 15 (7.143%) Problem Management
9 12 (5.714%) Business Analysis
10 11 (5.238%) ITSM
11 10 (4.762%) Programme Management
11 10 (4.762%) Business Development
12 9 (4.286%) Incident Management
12 9 (4.286%) Supplier Management
12 9 (4.286%) Test Management
13 7 (3.333%) Data Protection
13 7 (3.333%) ITIL V2
13 7 (3.333%) Logistics
13 7 (3.333%) E-Commerce
14 6 (2.857%) Risk Management
Programming Languages
1 15 (7.143%) SQL
2 10 (4.762%) C#
2 10 (4.762%) Java
2 10 (4.762%) JavaScript
3 3 (1.429%) C
4 1 (0.476%) T-SQL
4 1 (0.476%) Embedded C
4 1 (0.476%) Assembly Language
4 1 (0.476%) Shell Script
4 1 (0.476%) MATLAB
4 1 (0.476%) R
Qualifications
1 19 (9.048%) Degree
2 17 (8.095%) ITIL Certification
3 13 (6.190%) Microsoft Certification
4 12 (5.714%) MCSE
5 7 (3.333%) CCNA
5 7 (3.333%) Cisco Certification
5 7 (3.333%) MCITP
6 6 (2.857%) Citrix Certification
7 5 (2.381%) ISEB
7 5 (2.381%) CCA
7 5 (2.381%) VMware Certified Professional (VCP)
8 4 (1.905%) PRINCE2 Certification
9 2 (0.952%) PMP
9 2 (0.952%) PMI Certification
9 2 (0.952%) MBA
9 2 (0.952%) MCP
9 2 (0.952%) CCNP
9 2 (0.952%) PRINCE2 Practitioner
10 1 (0.476%) SC Cleared
10 1 (0.476%) Security Cleared
Quality Assurance & Compliance
1 61 (29.05%) SLA
2 11 (5.238%) TickIT
2 11 (5.238%) ISO 9001
3 5 (2.381%) ISO/IEC 27001
4 4 (1.905%) QA
5 1 (0.476%) COBIT
5 1 (0.476%) BS7799
System Software
1 9 (4.286%) Active Directory
2 5 (2.381%) Citrix Presentation Server
2 5 (2.381%) XenApp
3 4 (1.905%) VMware Infrastructure
4 1 (0.476%) Veritas Volume Manager
Systems Management
1 1 (0.476%) Tivoli
1 1 (0.476%) Systems Management Server (SMS)
1 1 (0.476%) CA Endevor
1 1 (0.476%) SCCM
1 1 (0.476%) CA Wily
Vendors
1 24 (11.43%) SAP
2 20 (9.524%) Microsoft
2 20 (9.524%) Citrix
3 13 (6.190%) VMware
4 9 (4.286%) Oracle
5 8 (3.810%) Cisco
6 7 (3.333%) IBM
6 7 (3.333%) HP
7 5 (2.381%) Sencha
8 4 (1.905%) Business Objects
9 3 (1.429%) Cognizant
9 3 (1.429%) ServiceNow
10 2 (0.952%) Cognos
10 2 (0.952%) Mitel
10 2 (0.952%) Hyperion
10 2 (0.952%) Avaya
10 2 (0.952%) Juniper
10 2 (0.952%) Sun
11 1 (0.476%) JBoss
11 1 (0.476%) Perforce
Chesterfield, East Midlands
ITIL qualified is highly desirable... Ensure that the Change Management team receive timely information as to the scheduled release of new or amended IT Services... Verify the business...
Salary: Excellent Salary & Benefits
Posted: 21 May 2013
Leicester, East Midlands
My client, an educational establishment, is about to undertake a huge 3 year transformation project and is now looking for experience IT professionals to join their team for...
Harvey Nash plc
Salary: £18000 - £21000 per annum
Posted: 4 June 2013
Leicester, Leicestershire
Key Words: Service Desk Analyst, Helpdesk, 1st line support, 2nd line support, Technical support, Desktop Support Analyst, Installation, Configuration, Call Logging, IT Support Technician, Troubleshooting, Hardware, Software, On-...
Harvey Nash plc
Salary: £18000 - £21000 per annum
Posted: 14 June 2013
Nottinghamshire, East Midlands
So seeking applicants with the following: *Extensive service management and service design experience with a proven track record in successful service delivery.*Strong ITIL knowledge and experience*Experience...
Capita Resourcing
Salary: £50000.00 - £55000.00 per annum + car, bonus, benefits
Posted: 17 June 2013
Nottinghamshire
Capita, FTSE 100 and leading Business Process Outsourcer, is seeking a Head of Service Design & Transition to operate a Service Design and Transition function to champion service management...
Capita Resourcing - Jobs at Capita
Salary: £50000.00 - £55000.00 per annum + car, bonus, benefits
Posted: 17 June 2013
Lutterworth, East Midlands
Harvey Nash plc
Salary: competitive + good benefits
Posted: 28 May 2013
Northampton, Northamptonshire
Recital Consulting
Salary: From £45,000 to £52,000 per annum + car Allowance + benefits
Posted: 14 June 2013
Chesterfield, Derbyshire
Oscar Associates (UK) Ltd
Salary: £30000 - £50000 per annum
Posted: 12 June 2013
Chesterfield, Derbyshire
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 7 June 2013
Nottingham, Nottinghamshire
JPS Selection
Salary: From £35,000 to £50,000 per annum + Excellent Benefits
Posted: 12 June 2013
Leicester, Leicestershire
ThreePeople
Salary: £competitive + bonus + bens
Posted: 12 June 2013
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