The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 83 72 98
Rank change year-on-year
-11 +26
Permanent jobs citing Service Delivery 98 104 83
As % of all permanent IT jobs located in the East Midlands 2.62% 3.26% 2.44%
As % of the Processes & Methodologies category 3.27% 4.23% 3.17%
Number of salaries quoted 78 73 58
Average salary £40,000 £38,500 £42,500
Average salary % change year-on-year
+3.89% -9.41%
90% offered a salary of more than £25,000 £22,650 £31,400
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London average salary £45,000 £43,500 £43,000
% change year-on-year
+3.44% +1.16%
Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2993 2459 2618
As % of all permanent IT jobs located in the East Midlands 80.09% 77.04% 76.89%
Number of salaries quoted 2492 2075 2249
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 24 July 2014.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +3 35 £35,500 +0.98%
Northamptonshire -12 25 £39,000 -27.10% 6
Derbyshire +2 23 £47,160 -5.68% 3
Nottinghamshire -30 13 £42,500 +18.05% 6
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 July 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 128 (46.38%) ITIL
2 59 (21.38%) Project Management
3 55 (19.93%) SLA
4 54 (19.57%) Service Management
5 50 (18.12%) Microsoft
6 39 (14.13%) Windows
7 33 (11.96%) Continuous Improvement
8 32 (11.59%) Change Management
9 31 (11.23%) Finance
10 30 (10.87%) Retail
11 26 (9.42%) MS Excel
12 23 (8.33%) PRINCE2
12 23 (8.33%) MS Office
12 23 (8.33%) SQL
12 23 (8.33%) Incident Management
13 22 (7.97%) Degree
14 20 (7.25%) IBM
15 19 (6.88%) Tivoli
16 18 (6.52%) ITIL Certification
17 17 (6.16%) Stakeholder Management
18 16 (5.80%) UNIX
18 16 (5.80%) Linux
18 16 (5.80%) MS Exchange
18 16 (5.80%) ITIL V3
19 14 (5.07%) ITSM
19 14 (5.07%) MCP
19 14 (5.07%) C#
19 14 (5.07%) Configuration Management
19 14 (5.07%) Stakeholder Engagement
19 14 (5.07%) Problem Management

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 July 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 16 (5.80%) MS Exchange
2 12 (4.35%) SharePoint
3 5 (1.81%) WebSphere
4 4 (1.45%) IIS
5 3 (1.09%) Mule
6 2 (0.72%) SharePoint Server
7 1 (0.36%) Exchange Server 2007
7 1 (0.36%) Lync
7 1 (0.36%) Site Server
Applications
1 26 (9.42%) MS Excel
2 23 (8.33%) MS Office
3 3 (1.09%) MS Project
4 2 (0.72%) MS PowerPoint
5 1 (0.36%) Photoshop
5 1 (0.36%) Adobe Illustrator
Business Applications
1 6 (2.17%) Remedy ITSM
2 5 (1.81%) Dynamics CRM
3 2 (0.72%) Oracle EBS
3 2 (0.72%) Dynamics NAV
4 1 (0.36%) Oracle General Ledger
4 1 (0.36%) Oracle Cash Management
4 1 (0.36%) Oracle Assets
4 1 (0.36%) SAP WM
4 1 (0.36%) Oracle Financials
4 1 (0.36%) SAP Retail
4 1 (0.36%) Oracle ERP
Cloud Services
1 1 (0.36%) Office 365
Communications & Networking
1 12 (4.35%) TCP/IP
2 10 (3.62%) DNS
2 10 (3.62%) WAN
3 9 (3.26%) Wireless
4 7 (2.54%) LAN
5 5 (1.81%) SAN
6 4 (1.45%) Wi-Fi
6 4 (1.45%) Firewall
6 4 (1.45%) DHCP
7 3 (1.09%) Internet
7 3 (1.09%) VPN
8 2 (0.72%) BIG-IP
8 2 (0.72%) Cisco ASA
8 2 (0.72%) Cisco PIX
9 1 (0.36%) VLAN
9 1 (0.36%) Unified Communications
9 1 (0.36%) Structured Cabling
9 1 (0.36%) PABX
9 1 (0.36%) FTP
9 1 (0.36%) WLAN
Database & Business Intelligence
1 13 (4.71%) SQL Server
2 8 (2.90%) Crystal Reports
3 4 (1.45%) WebFOCUS
3 4 (1.45%) Oracle Database
3 4 (1.45%) SQL Server 2008
3 4 (1.45%) SQL Server 2012
4 3 (1.09%) SQL Server Analysis Services
4 3 (1.09%) SQL Server Integration Services
4 3 (1.09%) Data Warehouse
4 3 (1.09%) OLAP
4 3 (1.09%) Microsoft Analysis Services
4 3 (1.09%) SQL Server Reporting Services
5 2 (0.72%) Oracle Reports
6 1 (0.36%) Oracle Discoverer
Development Applications
1 4 (1.45%) Visual Studio
2 3 (1.09%) Selenium
2 3 (1.09%) JUnit
2 3 (1.09%) NUnit
3 1 (0.36%) Hudson
3 1 (0.36%) Team Foundation Server
3 1 (0.36%) Oracle Forms
General
1 31 (11.23%) Finance
2 30 (10.87%) Retail
3 9 (3.26%) Telecoms
4 5 (1.81%) Multimedia
4 5 (1.81%) Legal
5 4 (1.45%) Back Office
5 4 (1.45%) Law
6 3 (1.09%) Local Government
7 2 (0.72%) Manufacturing
8 1 (0.36%) Pharmaceutical
8 1 (0.36%) General Ledger
8 1 (0.36%) Advertising
8 1 (0.36%) Publishing
Job Titles
1 62 (22.46%) Service Manager
2 30 (10.87%) Analyst
3 27 (9.78%) Delivery Manager
4 25 (9.06%) Services Delivery Manager
5 24 (8.70%) Technical Manager
6 16 (5.80%) Systems Engineer
7 15 (5.43%) Team Leader
8 13 (4.71%) Account Manager
9 12 (4.35%) Infrastructure Manager
9 12 (4.35%) IT Support
10 11 (3.99%) Developer
11 10 (3.62%) Consultant
11 10 (3.62%) Technical Account Manager
11 10 (3.62%) Service Analyst
11 10 (3.62%) Service Desk Team Leader
12 9 (3.26%) Desktop Technician
13 8 (2.90%) 2nd Line Support
13 8 (2.90%) Senior Systems Engineer
13 8 (2.90%) Incident Manager
13 8 (2.90%) Head of IT
Libraries, Frameworks & Software Standards
1 10 (3.62%) .NET
2 5 (1.81%) ASP.NET
2 5 (1.81%) Web Services
2 5 (1.81%) XML
3 4 (1.45%) HTML
3 4 (1.45%) ADO.NET Entity Framework
3 4 (1.45%) .NET Framework
3 4 (1.45%) LINQ
3 4 (1.45%) jQuery
4 3 (1.09%) MDX
4 3 (1.09%) Windows SharePoint Services
4 3 (1.09%) XSD
5 2 (0.72%) CSS
5 2 (0.72%) Middleware
5 2 (0.72%) RESTful
6 1 (0.36%) WCF
6 1 (0.36%) Ajax
6 1 (0.36%) JSON
6 1 (0.36%) REST
6 1 (0.36%) Flash
Miscellaneous
1 9 (3.26%) Management Information System
2 7 (2.54%) Statistics
3 6 (2.17%) Telematics
4 5 (1.81%) Replication
5 4 (1.45%) Informatics
6 3 (1.09%) CMDB
6 3 (1.09%) Client/Server
6 3 (1.09%) Handset
7 2 (0.72%) EPoS
7 2 (0.72%) Firmware
8 1 (0.36%) Fat Client
8 1 (0.36%) FMCG
8 1 (0.36%) Data Protection Act
8 1 (0.36%) Thin Client
8 1 (0.36%) Clustering
8 1 (0.36%) AS400
Operating Systems
1 39 (14.13%) Windows
2 16 (5.80%) UNIX
2 16 (5.80%) Linux
3 8 (2.90%) Red Hat Enterprise Linux
4 6 (2.17%) Windows 7
5 5 (1.81%) Windows Server 2012
6 3 (1.09%) Windows Server 2008
6 3 (1.09%) Windows Server 2003
7 2 (0.72%) Windows XP
8 1 (0.36%) AIX
8 1 (0.36%) HPUX
8 1 (0.36%) Solaris
Processes & Methodologies
1 128 (46.38%) ITIL
2 59 (21.38%) Project Management
3 54 (19.57%) Service Management
4 33 (11.96%) Continuous Improvement
5 32 (11.59%) Change Management
6 23 (8.33%) PRINCE2
6 23 (8.33%) Incident Management
7 17 (6.16%) Stakeholder Management
8 16 (5.80%) ITIL V3
9 14 (5.07%) ITSM
9 14 (5.07%) Configuration Management
9 14 (5.07%) Stakeholder Engagement
9 14 (5.07%) Problem Management
10 13 (4.71%) Capacity Management
11 12 (4.35%) Infrastructure Management
12 10 (3.62%) Agile Software Development
12 10 (3.62%) Financial Analysis
13 9 (3.26%) Business Development
13 9 (3.26%) Disaster Recovery
13 9 (3.26%) Business Continuity
Programming Languages
1 23 (8.33%) SQL
2 14 (5.07%) C#
3 10 (3.62%) Java
3 10 (3.62%) VBScript
4 8 (2.90%) Perl
4 8 (2.90%) Python
4 8 (2.90%) PowerShell
5 4 (1.45%) JavaScript
6 2 (0.72%) VB
Qualifications
1 22 (7.97%) Degree
2 18 (6.52%) ITIL Certification
3 14 (5.07%) MCP
4 8 (2.90%) MOS
4 8 (2.90%) SC Cleared
4 8 (2.90%) Security Cleared
5 7 (2.54%) ITIL Foundation Certificate
5 7 (2.54%) Microsoft Certification
6 5 (1.81%) MCITP
6 5 (1.81%) MCSE
6 5 (1.81%) HND
7 3 (1.09%) MCTS
7 3 (1.09%) ISTQB Foundation Certification
7 3 (1.09%) ISEB
7 3 (1.09%) Cisco Certification
7 3 (1.09%) CCNA
7 3 (1.09%) PRINCE2 Certification
8 2 (0.72%) MCSA
8 2 (0.72%) CCNP
8 2 (0.72%) DV Cleared
Quality Assurance & Compliance
1 55 (19.93%) SLA
2 6 (2.17%) ISO 9001
3 3 (1.09%) TickIT
4 2 (0.72%) ISO/IEC 27001
4 2 (0.72%) COBIT
5 1 (0.36%) COSO
5 1 (0.36%) Sarbanes-Oxley
5 1 (0.36%) ISO/IEC 17799
System Software
1 12 (4.35%) Active Directory
2 7 (2.54%) Hyper-V
3 5 (1.81%) VMware Infrastructure
4 3 (1.09%) Squid
5 1 (0.36%) vSphere
5 1 (0.36%) XenApp
5 1 (0.36%) XenDesktop
5 1 (0.36%) Terminal Server
Systems Management
1 19 (6.88%) Tivoli
2 8 (2.90%) Netcool
2 8 (2.90%) Netcool/OMNIbus
2 8 (2.90%) Tivoli Monitoring
3 6 (2.17%) OpenView
4 3 (1.09%) Backup Exec
5 2 (0.72%) ARCserve
5 2 (0.72%) WSUS
5 2 (0.72%) SCCM
5 2 (0.72%) SCOM
6 1 (0.36%) Symantec Enterprise Vault
6 1 (0.36%) Tivoli Storage Manager
Vendors
1 50 (18.12%) Microsoft
2 20 (7.25%) IBM
3 13 (4.71%) HP
3 13 (4.71%) Cisco
4 12 (4.35%) Remedy
5 10 (3.62%) SAP
6 8 (2.90%) VMware
6 8 (2.90%) Citrix
6 8 (2.90%) Red Hat
7 7 (2.54%) Oracle
8 6 (2.17%) BMC
8 6 (2.17%) Apple
8 6 (2.17%) ServiceNow
9 4 (1.45%) TIBCO
9 4 (1.45%) Informatica
9 4 (1.45%) Dell
10 3 (1.09%) JBoss
11 2 (0.72%) Business Objects
11 2 (0.72%) Avaya
11 2 (0.72%) F5
Brackley, Northamptonshire
Roc Search
Posted: 8 hours ago
Northampton, Northamptonshire
Latcom Ltd
Salary: From £25,000 to £29,000 per annum
Posted: 10 hours ago
Nottingham, Nottinghamshire
JPS Selection
Salary: From £45,000 to £65,000 per annum + Excellent Benefits
Posted: 15 hours ago
Nottingham, Nottinghamshire
JPS Selection
Salary: From £35,000 to £50,000 per annum + Benefits
Posted: 15 hours ago
Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 15 hours ago
Northamptonshire
Deerfoot IT Resources Ltd
Salary: £25000 - £29000 per annum
Posted: 16 hours ago
Northampton, Northamptonshire
TheSmartList
Salary: £Competitive + uncapped commission
Posted: 18 hours ago
Northampton, Northamptonshire
TheSmartList
Salary: £Competitive + uncapped commission
Posted: 18 hours ago
Chesterfield, Derbyshire
Royal Mail - AMS
Salary: Excellent Salary & Benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: Yesterday
Nottingham
Hays IT - Uk Posting account
Salary: £40000.00 - £45000.00 per annum + Benefits
Posted: 2 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £65000 per annum + Car + Excellent Benefits
Posted: 2 days ago
Chesterfield, Derbyshire
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
JPS Selection
Salary: From £40,000 to £50,000 per annum plus full benefits package
Posted: 3 days ago
Derby, United Kingdom
University of Derby
Salary: Competitive
Posted: 8 days ago