The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 49 73 97
Rank change year-on-year
+24 +24
Permanent jobs citing Service Delivery 153 124 100
As % of all permanent IT jobs located in the East Midlands 4.65% 3.35% 2.64%
As % of the Processes & Methodologies category 5.31% 3.85% 3.09%
Number of salaries quoted 118 97 71
Median salary £42,500 £47,500 £42,500
Median salary % change year-on-year
-10.52% +11.76%
90% offered a salary of more than £22,250 £22,500 £27,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2881 3221 3232
As % of all permanent IT jobs located in the East Midlands 87.52% 87.05% 85.30%
Number of salaries quoted 2316 2687 2674
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £27,500 £28,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 2 July 2016.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +16 44 £45,000 +32.35% 2
Leicestershire +18 41 £62,500 +35.13% 2
Derbyshire +5 33 £29,250 -41.50%
Nottinghamshire +8 31 £34,250 -31.50% 2
Lincolnshire -14 3 £45,000 +20.00%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 2 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Service Delivery.

1 118 (46.64%) ITIL
2 77 (30.43%) Microsoft
3 65 (25.69%) Continuous Improvement
4 53 (20.95%) SQL
5 51 (20.16%) Service Management
6 48 (18.97%) SLA
7 47 (18.58%) SQL Server
8 46 (18.18%) Windows
9 44 (17.39%) Degree
10 43 (17.00%) ITIL V3
11 40 (15.81%) Oracle
12 39 (15.42%) PRINCE2
13 38 (15.02%) Retail
13 38 (15.02%) Analytical Skills
14 35 (13.83%) Project Management
15 33 (13.04%) VMware
16 30 (11.86%) Active Directory
16 30 (11.86%) Line Management
17 27 (10.67%) Mentoring
17 27 (10.67%) Cisco
17 27 (10.67%) CheckPoint
18 26 (10.28%) Citrix
18 26 (10.28%) MS Office
18 26 (10.28%) Incident Management
19 25 (9.88%) MS Excel
20 24 (9.49%) Agile Software Development
20 24 (9.49%) Presales
21 22 (8.70%) Data Protection
21 22 (8.70%) Business Continuity
21 22 (8.70%) Stakeholder Management

Service Delivery
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.93%) MS Exchange
2 9 (3.56%) Exchange Server 2010
3 8 (3.16%) Exchange Server 2003
4 6 (2.37%) IIS
5 5 (1.98%) SharePoint
6 4 (1.58%) Oracle Workflow
7 2 (0.79%) Exchange Server 2013
8 1 (0.40%) Apache
8 1 (0.40%) IBM Notes
8 1 (0.40%) Skype for Business
8 1 (0.40%) WebSphere
Applications
1 26 (10.28%) MS Office
2 25 (9.88%) MS Excel
3 6 (2.37%) MS PowerPoint
4 4 (1.58%) MS Project
5 1 (0.40%) MS Visio
Business Applications
1 7 (2.77%) Dynamics NAV
2 4 (1.58%) Oracle BPM
3 3 (1.19%) MetaTrader
4 1 (0.40%) Dynamics AX
4 1 (0.40%) Dynamics CRM
4 1 (0.40%) SAP HR
4 1 (0.40%) SAP Oil and Gas
Cloud Services
1 17 (6.72%) IaaS
2 15 (5.93%) Microsoft Azure
3 14 (5.53%) Amazon AWS
4 12 (4.74%) Amazon EC2
4 12 (4.74%) PaaS
5 2 (0.79%) Office 365
6 1 (0.40%) SaaS
6 1 (0.40%) SuccessFactors
6 1 (0.40%) Taleo
Communications & Networking
1 16 (6.32%) Firewall
2 14 (5.53%) LAN
2 14 (5.53%) WAN
2 14 (5.53%) Wireless
3 11 (4.35%) SAN
4 9 (3.56%) VPN
5 8 (3.16%) Internet
6 5 (1.98%) TCP/IP
6 5 (1.98%) VoIP
7 4 (1.58%) Cisco Wireless
7 4 (1.58%) DHCP
7 4 (1.58%) IP Telephony
7 4 (1.58%) MPLS
7 4 (1.58%) Unified Communications
8 3 (1.19%) Broadband
8 3 (1.19%) Intranet
8 3 (1.19%) PBX
9 2 (0.79%) Ethernet
9 2 (0.79%) Remote Desktop
9 2 (0.79%) SMS
Database & Business Intelligence
1 47 (18.58%) SQL Server
2 18 (7.11%) Relational Database
3 17 (6.72%) BusinessObjects
4 16 (6.32%) SQL Server Integration Services
5 15 (5.93%) MySQL
6 14 (5.53%) Crystal Reports
7 12 (4.74%) DB2
8 6 (2.37%) Sisense
9 4 (1.58%) Oracle Database
9 4 (1.58%) Oracle Database 11g
9 4 (1.58%) SQL Server Reporting Services
10 3 (1.19%) BusinessObjects XI
10 3 (1.19%) MS Access
10 3 (1.19%) SAP BI
11 2 (0.79%) SQL Server Analysis Services
12 1 (0.40%) SQL Server 2008
12 1 (0.40%) SQL Server 2012
Development Applications
1 4 (1.58%) JDeveloper
2 3 (1.19%) Dreamweaver
2 3 (1.19%) PeopleTools
General
1 38 (15.02%) Retail
2 20 (7.91%) Finance
2 20 (7.91%) Legal
2 20 (7.91%) Manufacturing
3 14 (5.53%) Law
4 12 (4.74%) Publishing
5 11 (4.35%) Back Office
6 5 (1.98%) Marketing
6 5 (1.98%) Telecoms
7 2 (0.79%) Billing
7 2 (0.79%) Local Government
7 2 (0.79%) Welsh Language
8 1 (0.40%) Electronics
Job Titles
1 53 (20.95%) Analyst
2 30 (11.86%) Service Manager
3 26 (10.28%) Architect
4 25 (9.88%) Support Manager
5 21 (8.30%) Infrastructure Support
6 19 (7.51%) Delivery Manager
6 19 (7.51%) Service Analyst
6 19 (7.51%) Services Delivery Manager
7 17 (6.72%) Infrastructure Manager
7 17 (6.72%) Infrastructure Support Manager
8 16 (6.32%) Team Leader
9 14 (5.53%) Support Analyst
10 13 (5.14%) Designer
10 13 (5.14%) Service Desk Team Leader
10 13 (5.14%) Solutions Architect
11 12 (4.74%) Business Intelligence Architect
12 11 (4.35%) Support Engineer
13 10 (3.95%) Applications Manager
13 10 (3.95%) Network Engineer
14 9 (3.56%) ITIL Service Designer
Libraries, Frameworks & Software Standards
1 4 (1.58%) CSS
1 4 (1.58%) HTML
1 4 (1.58%) Oracle ADF
1 4 (1.58%) WebCenter
2 3 (1.19%) SAP XI
2 3 (1.19%) XML
3 2 (0.79%) .NET
3 2 (0.79%) Web Services
4 1 (0.40%) Apache Flex
4 1 (0.40%) ASP.NET
4 1 (0.40%) ASP.NET MVC
4 1 (0.40%) jQuery
Miscellaneous
1 38 (15.02%) Analytical Skills
2 18 (7.11%) Data Centre
3 13 (5.14%) Computer Science
4 12 (4.74%) CMDB
5 10 (3.95%) Virtual Team
6 8 (3.16%) Blackberry
6 8 (3.16%) iPad
7 7 (2.77%) Management Information System
8 6 (2.37%) FMCG
9 5 (1.98%) EPoS
10 4 (1.58%) Statistics
11 3 (1.19%) PMI
11 3 (1.19%) Video Conferencing
12 2 (0.79%) Distributed Denial-of-Service
13 1 (0.40%) HP Storage
13 1 (0.40%) NHS
13 1 (0.40%) Performance Metrics
13 1 (0.40%) User Experience
Operating Systems
1 46 (18.18%) Windows
2 15 (5.93%) Windows 7
3 10 (3.95%) Windows Server
3 10 (3.95%) Windows XP
4 8 (3.16%) AIX
4 8 (3.16%) Apple iOS
4 8 (3.16%) Windows 8
5 6 (2.37%) Linux
6 5 (1.98%) Unix
7 3 (1.19%) Red Hat Enterprise Linux
7 3 (1.19%) Windows Server 2012
8 1 (0.40%) Windows Server 2008
Processes & Methodologies
1 118 (46.64%) ITIL
2 65 (25.69%) Continuous Improvement
3 51 (20.16%) Service Management
4 43 (17.00%) ITIL V3
5 39 (15.42%) PRINCE2
6 35 (13.83%) Project Management
7 30 (11.86%) Line Management
8 27 (10.67%) Mentoring
9 26 (10.28%) Incident Management
10 24 (9.49%) Agile Software Development
10 24 (9.49%) Presales
11 22 (8.70%) Business Continuity
11 22 (8.70%) Data Protection
11 22 (8.70%) Disaster Recovery
11 22 (8.70%) Stakeholder Management
12 21 (8.30%) Business Intelligence
13 20 (7.91%) E-Commerce
13 20 (7.91%) Supplier Management
14 18 (7.11%) Capacity Planning
14 18 (7.11%) Technical Architecture
Programming Languages
1 53 (20.95%) SQL
2 13 (5.14%) Java
3 3 (1.19%) Erlang
3 3 (1.19%) PHP
3 3 (1.19%) VBA
4 2 (0.79%) C
5 1 (0.40%) C#
5 1 (0.40%) JavaScript
Qualifications
1 44 (17.39%) Degree
2 16 (6.32%) Microsoft Certification
3 15 (5.93%) PMI Certification
4 13 (5.14%) Cisco Certification
5 12 (4.74%) ISEB
5 12 (4.74%) MCP
5 12 (4.74%) MOS
5 12 (4.74%) PMP
6 11 (4.35%) HND
6 11 (4.35%) Security Cleared
7 9 (3.56%) CCNA
7 9 (3.56%) MCDST
7 9 (3.56%) SC Cleared
8 6 (2.37%) ITIL Certification
9 5 (1.98%) CCA
9 5 (1.98%) CCEA
9 5 (1.98%) Citrix Certification
9 5 (1.98%) MCITP
9 5 (1.98%) MCSE
9 5 (1.98%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 48 (18.97%) SLA
2 7 (2.77%) ISO 9001
3 4 (1.58%) Data Quality
4 3 (1.19%) ISO/IEC 27001
5 2 (0.79%) PCI DSS
5 2 (0.79%) QA
System Software
1 30 (11.86%) Active Directory
2 20 (7.91%) vSphere
3 17 (6.72%) VMware Infrastructure
4 12 (4.74%) Virtual Machines
5 5 (1.98%) VMware ESX
5 5 (1.98%) XenApp
5 5 (1.98%) XenServer
6 2 (0.79%) Microsoft App-V
7 1 (0.40%) Hyper-V
7 1 (0.40%) Virtual Servers
Systems Management
1 12 (4.74%) SCVMM
2 6 (2.37%) Unicenter
3 4 (1.58%) Cisco UCCE
3 4 (1.58%) Oracle Identity Manager
4 3 (1.19%) SCCM
5 2 (0.79%) Cisco UCCX
6 1 (0.40%) Cisco CUCM
6 1 (0.40%) SCOM
Vendors
1 77 (30.43%) Microsoft
2 40 (15.81%) Oracle
3 33 (13.04%) VMware
4 27 (10.67%) CheckPoint
4 27 (10.67%) Cisco
5 26 (10.28%) Citrix
6 21 (8.30%) IBM
7 17 (6.72%) HP
8 12 (4.74%) BMC
8 12 (4.74%) EMC
8 12 (4.74%) Juniper
8 12 (4.74%) NetApp
9 9 (3.56%) Adobe
10 7 (2.77%) hybris
10 7 (2.77%) ServiceNow
11 6 (2.37%) CA
11 6 (2.37%) xMatters
12 5 (1.98%) Red Hat
13 4 (1.58%) SAP
14 3 (1.19%) PeopleSoft
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