The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 82 71 94
Rank change year-on-year
-11 +23
Permanent jobs citing Service Delivery 104 103 85
As % of all permanent IT jobs located in the East Midlands 2.77% 3.24% 2.50%
As % of the Processes & Methodologies category 3.45% 4.26% 3.22%
Number of salaries quoted 83 68 59
Average salary £40,000 £36,000 £42,500
Average salary % change year-on-year
+11.11% -15.29%
90% offered a salary of more than £27,000 £22,500 £32,400
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3012 2420 2636
As % of all permanent IT jobs located in the East Midlands 80.17% 76.10% 77.42%
Number of salaries quoted 2497 2032 2260
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 31 July 2014.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -3 31 £39,000 -27.10% 3
Leicestershire +1 29 £35,000 - 1
Derbyshire +7 25 £43,580 -12.84% 4
Nottinghamshire -33 17 £42,500 +25.93% 3
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 July 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 125 (44.96%) ITIL
2 56 (20.14%) Project Management
3 55 (19.78%) SLA
4 53 (19.06%) Service Management
5 52 (18.71%) Microsoft
6 46 (16.55%) Windows
7 33 (11.87%) Change Management
8 32 (11.51%) Finance
9 31 (11.15%) Continuous Improvement
10 28 (10.07%) SQL
10 28 (10.07%) Retail
11 27 (9.71%) MS Excel
12 25 (8.99%) Degree
13 24 (8.63%) Incident Management
14 23 (8.27%) MS Office
15 19 (6.83%) PRINCE2
15 19 (6.83%) IBM
15 19 (6.83%) Tivoli
15 19 (6.83%) Stakeholder Management
16 18 (6.47%) ITIL Certification
16 18 (6.47%) SQL Server
17 17 (6.12%) MS Exchange
18 16 (5.76%) Linux
18 16 (5.76%) MCP
18 16 (5.76%) ITIL V3
19 15 (5.40%) Active Directory
19 15 (5.40%) UNIX
19 15 (5.40%) C#
20 14 (5.04%) Configuration Management
20 14 (5.04%) ITSM

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 July 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 17 (6.12%) MS Exchange
2 13 (4.68%) SharePoint
3 4 (1.44%) WebSphere
3 4 (1.44%) IIS
4 3 (1.08%) Mule
5 2 (0.72%) SharePoint Server
6 1 (0.36%) Site Server
6 1 (0.36%) Lync
6 1 (0.36%) Exchange Server 2007
Applications
1 27 (9.71%) MS Excel
2 23 (8.27%) MS Office
3 3 (1.08%) MS Project
4 2 (0.72%) MS PowerPoint
5 1 (0.36%) Photoshop
5 1 (0.36%) Adobe Illustrator
Business Applications
1 6 (2.16%) Dynamics CRM
1 6 (2.16%) Remedy ITSM
2 2 (0.72%) Dynamics NAV
2 2 (0.72%) Oracle EBS
3 1 (0.36%) Oracle Financials
3 1 (0.36%) Oracle ERP
3 1 (0.36%) SAP Retail
3 1 (0.36%) Oracle Cash Management
3 1 (0.36%) Oracle Assets
3 1 (0.36%) Oracle General Ledger
Cloud Services
1 1 (0.36%) Office 365
Communications & Networking
1 12 (4.32%) DNS
1 12 (4.32%) TCP/IP
2 10 (3.60%) WAN
3 9 (3.24%) Wireless
4 8 (2.88%) SAN
5 7 (2.52%) LAN
6 6 (2.16%) DHCP
7 4 (1.44%) Firewall
7 4 (1.44%) Wi-Fi
8 3 (1.08%) VPN
8 3 (1.08%) VLAN
9 2 (0.72%) Cisco PIX
9 2 (0.72%) Cisco ASA
9 2 (0.72%) BIG-IP
9 2 (0.72%) Internet
10 1 (0.36%) FTP
10 1 (0.36%) WLAN
10 1 (0.36%) Structured Cabling
10 1 (0.36%) PABX
10 1 (0.36%) Unified Communications
Database & Business Intelligence
1 18 (6.47%) SQL Server
2 9 (3.24%) Crystal Reports
3 5 (1.80%) SQL Server 2012
3 5 (1.80%) SQL Server 2008
4 4 (1.44%) Oracle Database
4 4 (1.44%) WebFOCUS
5 3 (1.08%) OLAP
5 3 (1.08%) Data Warehouse
5 3 (1.08%) Microsoft Analysis Services
5 3 (1.08%) SQL Server Reporting Services
5 3 (1.08%) SQL Server Analysis Services
5 3 (1.08%) SQL Server Integration Services
6 2 (0.72%) Oracle Reports
7 1 (0.36%) Oracle Discoverer
Development Applications
1 5 (1.80%) Visual Studio
2 3 (1.08%) JUnit
2 3 (1.08%) NUnit
2 3 (1.08%) Team Foundation Server
2 3 (1.08%) Selenium
3 1 (0.36%) Oracle Forms
3 1 (0.36%) Hudson
General
1 32 (11.51%) Finance
2 28 (10.07%) Retail
3 8 (2.88%) Telecoms
4 6 (2.16%) Law
5 5 (1.80%) Legal
5 5 (1.80%) Multimedia
6 4 (1.44%) Back Office
7 3 (1.08%) Local Government
8 1 (0.36%) Games
8 1 (0.36%) Manufacturing
8 1 (0.36%) Advertising
8 1 (0.36%) Publishing
8 1 (0.36%) General Ledger
Job Titles
1 63 (22.66%) Service Manager
2 30 (10.79%) Analyst
3 28 (10.07%) Delivery Manager
4 26 (9.35%) Services Delivery Manager
5 24 (8.63%) Technical Manager
6 16 (5.76%) Systems Engineer
6 16 (5.76%) Team Leader
7 13 (4.68%) Account Manager
8 12 (4.32%) IT Support
8 12 (4.32%) Service Desk Team Leader
8 12 (4.32%) Developer
9 10 (3.60%) Infrastructure Manager
9 10 (3.60%) Technical Account Manager
9 10 (3.60%) Service Analyst
9 10 (3.60%) Consultant
10 9 (3.24%) Desktop Technician
11 8 (2.88%) Senior Systems Engineer
11 8 (2.88%) Support Manager
11 8 (2.88%) Incident Manager
11 8 (2.88%) Head of IT
Libraries, Frameworks & Software Standards
1 11 (3.96%) .NET
2 6 (2.16%) ASP.NET
2 6 (2.16%) Web Services
3 5 (1.80%) XML
3 5 (1.80%) HTML
3 5 (1.80%) ADO.NET Entity Framework
3 5 (1.80%) LINQ
3 5 (1.80%) jQuery
3 5 (1.80%) .NET Framework
4 3 (1.08%) CSS
4 3 (1.08%) XSD
4 3 (1.08%) RESTful
4 3 (1.08%) MDX
4 3 (1.08%) Windows SharePoint Services
5 2 (0.72%) JSON
5 2 (0.72%) WCF
5 2 (0.72%) REST
5 2 (0.72%) Ajax
5 2 (0.72%) SOAP
6 1 (0.36%) Middleware
Miscellaneous
1 9 (3.24%) Management Information System
2 7 (2.52%) Statistics
3 5 (1.80%) Telematics
4 4 (1.44%) Informatics
4 4 (1.44%) Replication
5 3 (1.08%) Client/Server
5 3 (1.08%) Clustering
5 3 (1.08%) Handset
5 3 (1.08%) CMDB
6 2 (0.72%) EPoS
6 2 (0.72%) Firmware
7 1 (0.36%) Thin Client
7 1 (0.36%) Mobile App
7 1 (0.36%) Social Gaming
7 1 (0.36%) Computer Science
7 1 (0.36%) Fat Client
7 1 (0.36%) FMCG
7 1 (0.36%) Data Protection Act
7 1 (0.36%) Derivative
Operating Systems
1 46 (16.55%) Windows
2 16 (5.76%) Linux
3 15 (5.40%) UNIX
4 9 (3.24%) Red Hat Enterprise Linux
4 9 (3.24%) Windows Server 2012
5 5 (1.80%) Windows Server 2003
5 5 (1.80%) Windows Server 2008
5 5 (1.80%) Windows 7
6 3 (1.08%) Windows XP
7 1 (0.36%) Solaris
7 1 (0.36%) Apple iOS
7 1 (0.36%) CentOS
Processes & Methodologies
1 125 (44.96%) ITIL
2 56 (20.14%) Project Management
3 53 (19.06%) Service Management
4 33 (11.87%) Change Management
5 31 (11.15%) Continuous Improvement
6 24 (8.63%) Incident Management
7 19 (6.83%) PRINCE2
7 19 (6.83%) Stakeholder Management
8 16 (5.76%) ITIL V3
9 14 (5.04%) Configuration Management
9 14 (5.04%) ITSM
10 13 (4.68%) Capacity Management
10 13 (4.68%) Stakeholder Engagement
11 12 (4.32%) Problem Management
12 11 (3.96%) Agile Software Development
12 11 (3.96%) Infrastructure Management
13 10 (3.60%) Financial Analysis
13 10 (3.60%) Business Development
13 10 (3.60%) Business Continuity
14 9 (3.24%) Disaster Recovery
Programming Languages
1 28 (10.07%) SQL
2 15 (5.40%) C#
3 10 (3.60%) Java
3 10 (3.60%) VBScript
4 8 (2.88%) PowerShell
4 8 (2.88%) Perl
4 8 (2.88%) Python
5 5 (1.80%) JavaScript
6 2 (0.72%) VB
7 1 (0.36%) Shell Script
7 1 (0.36%) T-SQL
Qualifications
1 25 (8.99%) Degree
2 18 (6.47%) ITIL Certification
3 16 (5.76%) MCP
4 9 (3.24%) Microsoft Certification
5 8 (2.88%) SC Cleared
5 8 (2.88%) Security Cleared
5 8 (2.88%) MOS
6 7 (2.52%) MCSE
6 7 (2.52%) MCITP
6 7 (2.52%) ITIL Foundation Certificate
7 6 (2.16%) HND
8 3 (1.08%) ISEB
8 3 (1.08%) Cisco Certification
8 3 (1.08%) CCNA
8 3 (1.08%) PRINCE2 Certification
8 3 (1.08%) MCTS
8 3 (1.08%) ISTQB Foundation Certification
9 2 (0.72%) DV Cleared
9 2 (0.72%) MCSA
9 2 (0.72%) CCNP
Quality Assurance & Compliance
1 55 (19.78%) SLA
2 7 (2.52%) ISO 9001
3 3 (1.08%) TickIT
4 2 (0.72%) COBIT
5 1 (0.36%) Sarbanes-Oxley
5 1 (0.36%) ISO/IEC 17799
5 1 (0.36%) COSO
5 1 (0.36%) ISO/IEC 27001
System Software
1 15 (5.40%) Active Directory
2 9 (3.24%) Hyper-V
3 5 (1.80%) VMware Infrastructure
4 3 (1.08%) Squid
5 1 (0.36%) vSphere
5 1 (0.36%) XenApp
5 1 (0.36%) XenDesktop
Systems Management
1 19 (6.83%) Tivoli
2 8 (2.88%) Tivoli Monitoring
2 8 (2.88%) Netcool
2 8 (2.88%) Netcool/OMNIbus
3 6 (2.16%) OpenView
4 3 (1.08%) Backup Exec
5 2 (0.72%) WSUS
5 2 (0.72%) SCCM
5 2 (0.72%) SCOM
5 2 (0.72%) ARCserve
6 1 (0.36%) Tivoli Storage Manager
6 1 (0.36%) Symantec Enterprise Vault
Vendors
1 52 (18.71%) Microsoft
2 19 (6.83%) IBM
3 13 (4.68%) Cisco
4 12 (4.32%) Remedy
4 12 (4.32%) HP
5 11 (3.96%) VMware
6 9 (3.24%) Red Hat
7 8 (2.88%) SAP
7 8 (2.88%) Citrix
8 7 (2.52%) Oracle
9 6 (2.16%) ServiceNow
9 6 (2.16%) BMC
9 6 (2.16%) Apple
10 4 (1.44%) TIBCO
10 4 (1.44%) Informatica
10 4 (1.44%) Dell
11 3 (1.08%) JBoss
12 2 (0.72%) F5
12 2 (0.72%) Facebook
12 2 (0.72%) Business Objects
Lincoln, Lincolnshire
Corporate Project Solutions
Salary: £40000.00 - £50000.00 per annum + pension, health, flexi-bens
Posted: Yesterday
Northamptonshire
Deerfoot IT Resources Ltd
Salary: £25000 - £29000 per annum
Posted: Yesterday
Derbyshire
Monarch Recruitment
Salary: £55000 to £75000 per annum - Excellent benefits
Posted: Yesterday
Derbyshire
Oscar Associates (UK) Ltd
Salary: £80000 - £100000 per annum + Benefits
Posted: 3 days ago
Leicestershire
Oscar Associates (UK) Ltd
Salary: £80000 - £100000 per annum + Benefits
Posted: 3 days ago
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £80000 - £100000 per annum + Benefits
Posted: 3 days ago
Brackley, Northamptonshire
Roc Search
Posted: 3 days ago
Northampton, Northamptonshire
SJB Corporate Ltd
Salary: Unspecified plus 25 days holiday + pension + additional benefits
Posted: 6 days ago
Nottingham, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: 6 days ago
Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 7 days ago
Derby, United Kingdom
University of Derby
Salary: Competitive
Posted: 15 days ago