The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 76 57 95
Rank change year-on-year
-19 +38
Permanent jobs citing Service Delivery 111 133 86
As % of all permanent IT jobs located in the East Midlands 3.00% 4.10% 2.51%
As % of the Processes & Methodologies category 3.70% 5.36% 3.27%
Number of salaries quoted 94 65 58
Average salary £39,500 £40,000 £43,750
Average salary % change year-on-year
-1.25% -8.57%
90% offered a salary of more than £27,000 £22,500 £32,500
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3004 2481 2631
As % of all permanent IT jobs located in the East Midlands 81.32% 76.46% 76.71%
Number of salaries quoted 2467 2032 2245
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 27 August 2014.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +13 51 £33,250 -44.11% 5
Leicestershire +11 23 £34,500 -1.86% 2
Derbyshire -3 18 £50,000 +14.28% 1
Nottinghamshire -50 16 £42,500 +18.05% 2
Lincolnshire +11 1 £29,000 -47.27%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 August 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 124 (53.45%) ITIL
2 63 (27.16%) SLA
3 58 (25.00%) Project Management
4 50 (21.55%) Service Management
4 50 (21.55%) Microsoft
4 50 (21.55%) Windows
5 34 (14.66%) MS Excel
6 32 (13.79%) SQL
6 32 (13.79%) Change Management
6 32 (13.79%) Finance
7 24 (10.34%) Stakeholder Management
7 24 (10.34%) Retail
7 24 (10.34%) SQL Server
7 24 (10.34%) MCP
7 24 (10.34%) MS Office
7 24 (10.34%) Degree
7 24 (10.34%) Continuous Improvement
8 23 (9.91%) MS Exchange
9 22 (9.48%) PRINCE2
10 20 (8.62%) Active Directory
11 19 (8.19%) Microsoft Certification
11 19 (8.19%) Incident Management
12 18 (7.76%) Crystal Reports
13 17 (7.33%) ITIL V3
14 16 (6.90%) TCP/IP
14 16 (6.90%) VMware
15 15 (6.47%) ITSM
15 15 (6.47%) DNS
15 15 (6.47%) MCSE
15 15 (6.47%) C#

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 August 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 23 (9.91%) MS Exchange
2 12 (5.17%) SharePoint
3 4 (1.72%) IIS
3 4 (1.72%) WebSphere
3 4 (1.72%) Exchange Server 2010
4 3 (1.29%) Exchange Server 2007
5 2 (0.86%) Mule
5 2 (0.86%) Exchange Server 2003
5 2 (0.86%) SharePoint Server
6 1 (0.43%) SharePoint 2010
6 1 (0.43%) Lync
6 1 (0.43%) Site Server
Applications
1 34 (14.66%) MS Excel
2 24 (10.34%) MS Office
3 6 (2.59%) MS Project
4 4 (1.72%) MS PowerPoint
5 2 (0.86%) Photoshop
6 1 (0.43%) Adobe Illustrator
Business Applications
1 6 (2.59%) Dynamics CRM
2 4 (1.72%) Remedy ITSM
3 2 (0.86%) Dynamics NAV
4 1 (0.43%) Oracle EBS
4 1 (0.43%) SAP Retail
Cloud Services
1 3 (1.29%) Office 365
Communications & Networking
1 16 (6.90%) TCP/IP
2 15 (6.47%) DNS
3 12 (5.17%) WAN
4 9 (3.88%) LAN
4 9 (3.88%) VPN
5 8 (3.45%) SAN
6 6 (2.59%) Firewall
7 5 (2.16%) VLAN
7 5 (2.16%) DHCP
8 4 (1.72%) Wi-Fi
9 3 (1.29%) Wireless
10 2 (0.86%) IP Telephony
10 2 (0.86%) BIG-IP
10 2 (0.86%) Cisco PIX
10 2 (0.86%) Cisco ASA
10 2 (0.86%) Internet
11 1 (0.43%) MPLS
11 1 (0.43%) FTP
11 1 (0.43%) WLAN
11 1 (0.43%) Unified Communications
Database & Business Intelligence
1 24 (10.34%) SQL Server
2 18 (7.76%) Crystal Reports
3 7 (3.02%) SQL Server 2008
4 6 (2.59%) Oracle Database
5 5 (2.16%) SQL Server Analysis Services
5 5 (2.16%) SQL Server 2012
5 5 (2.16%) Data Warehouse
5 5 (2.16%) Microsoft Analysis Services
6 4 (1.72%) WebFOCUS
7 3 (1.29%) SQL Server Integration Services
7 3 (1.29%) SQL Server Reporting Services
7 3 (1.29%) OLAP
8 1 (0.43%) Oracle Reports
Development Applications
1 5 (2.16%) Visual Studio
1 5 (2.16%) Team Foundation Server
2 3 (1.29%) JUnit
2 3 (1.29%) NUnit
2 3 (1.29%) Selenium
3 1 (0.43%) Oracle Forms
3 1 (0.43%) Hudson
General
1 32 (13.79%) Finance
2 24 (10.34%) Retail
3 11 (4.74%) Law
4 10 (4.31%) Legal
5 7 (3.02%) Telecoms
6 4 (1.72%) Back Office
7 2 (0.86%) Manufacturing
7 2 (0.86%) Games
8 1 (0.43%) Advertising
8 1 (0.43%) Publishing
8 1 (0.43%) Marketing
Job Titles
1 53 (22.84%) Service Manager
2 31 (13.36%) Delivery Manager
3 29 (12.50%) Services Delivery Manager
4 25 (10.78%) Team Leader
5 24 (10.34%) Analyst
6 21 (9.05%) Service Desk Team Leader
7 19 (8.19%) Technical Manager
8 15 (6.47%) Developer
9 13 (5.60%) Account Manager
10 12 (5.17%) IT Support
11 10 (4.31%) Technical Account Manager
12 8 (3.45%) Technical Analyst
12 8 (3.45%) Consultant
12 8 (3.45%) Senior Developer
13 7 (3.02%) Configuration Manager
13 7 (3.02%) 2nd Line Support
13 7 (3.02%) IT Manager
13 7 (3.02%) Systems Engineer
14 6 (2.59%) Senior Manager
14 6 (2.59%) Project Manager
Libraries, Frameworks & Software Standards
1 11 (4.74%) .NET
2 7 (3.02%) ASP.NET
3 6 (2.59%) Web Services
3 6 (2.59%) jQuery
4 5 (2.16%) HTML
4 5 (2.16%) LINQ
4 5 (2.16%) ADO.NET Entity Framework
4 5 (2.16%) XML
4 5 (2.16%) .NET Framework
5 4 (1.72%) CSS
6 3 (1.29%) XSD
6 3 (1.29%) Ajax
6 3 (1.29%) Windows SharePoint Services
6 3 (1.29%) MDX
6 3 (1.29%) WCF
6 3 (1.29%) RESTful
7 2 (0.86%) REST
7 2 (0.86%) WPF
7 2 (0.86%) JSON
7 2 (0.86%) SOAP
Miscellaneous
1 8 (3.45%) Statistics
2 5 (2.16%) Clustering
2 5 (2.16%) Management Information System
3 4 (1.72%) Informatics
3 4 (1.72%) CMDB
4 3 (1.29%) Telematics
4 3 (1.29%) Handset
5 2 (0.86%) Replication
5 2 (0.86%) EPoS
5 2 (0.86%) Firmware
5 2 (0.86%) Social Gaming
5 2 (0.86%) Mobile App
6 1 (0.43%) Fat Client
6 1 (0.43%) Computer Science
6 1 (0.43%) Thin Client
6 1 (0.43%) Derivative
6 1 (0.43%) Data Protection Act
Operating Systems
1 50 (21.55%) Windows
2 14 (6.03%) Windows Server 2012
3 11 (4.74%) Linux
4 10 (4.31%) Windows Server 2008
5 8 (3.45%) Windows Server 2003
5 8 (3.45%) Windows 7
6 6 (2.59%) UNIX
7 4 (1.72%) Windows XP
8 3 (1.29%) Red Hat Enterprise Linux
9 2 (0.86%) Apple iOS
10 1 (0.43%) Solaris
10 1 (0.43%) CentOS
Processes & Methodologies
1 124 (53.45%) ITIL
2 58 (25.00%) Project Management
3 50 (21.55%) Service Management
4 32 (13.79%) Change Management
5 24 (10.34%) Stakeholder Management
5 24 (10.34%) Continuous Improvement
6 22 (9.48%) PRINCE2
7 19 (8.19%) Incident Management
8 17 (7.33%) ITIL V3
9 15 (6.47%) ITSM
10 13 (5.60%) Configuration Management
11 12 (5.17%) Agile Software Development
11 12 (5.17%) Business Development
12 11 (4.74%) Stakeholder Engagement
13 10 (4.31%) Financial Analysis
13 10 (4.31%) Performance Management
13 10 (4.31%) Service Desk Management
14 9 (3.88%) Infrastructure Management
14 9 (3.88%) Process Management
15 8 (3.45%) Disaster Recovery
Programming Languages
1 32 (13.79%) SQL
2 15 (6.47%) C#
3 9 (3.88%) Java
4 6 (2.59%) JavaScript
5 4 (1.72%) VBScript
6 2 (0.86%) VB
6 2 (0.86%) Python
6 2 (0.86%) Perl
6 2 (0.86%) T-SQL
6 2 (0.86%) PowerShell
7 1 (0.43%) Shell Script
Qualifications
1 24 (10.34%) MCP
1 24 (10.34%) Degree
2 19 (8.19%) Microsoft Certification
3 15 (6.47%) MCSE
4 14 (6.03%) HND
4 14 (6.03%) ITIL Certification
5 13 (5.60%) MOS
5 13 (5.60%) MCITP
6 9 (3.88%) Security Cleared
7 7 (3.02%) MCTS
7 7 (3.02%) SC Cleared
8 6 (2.59%) ITIL Foundation Certificate
8 6 (2.59%) Cisco Certification
8 6 (2.59%) MCSA
8 6 (2.59%) CCNA
9 4 (1.72%) DV Cleared
10 3 (1.29%) ISTQB Foundation Certification
10 3 (1.29%) ISEB
10 3 (1.29%) CCNP
10 3 (1.29%) PRINCE2 Certification
Quality Assurance & Compliance
1 63 (27.16%) SLA
2 11 (4.74%) ISO 9001
3 3 (1.29%) TickIT
3 3 (1.29%) ISO/IEC 27001
4 2 (0.86%) COBIT
4 2 (0.86%) PCI DSS
5 1 (0.43%) COSO
5 1 (0.43%) ISO/IEC 17799
5 1 (0.43%) Sarbanes-Oxley
System Software
1 20 (8.62%) Active Directory
2 15 (6.47%) Hyper-V
3 9 (3.88%) VMware Infrastructure
4 2 (0.86%) Squid
5 1 (0.43%) XenApp
5 1 (0.43%) XenDesktop
5 1 (0.43%) vSphere
Systems Management
1 11 (4.74%) Tivoli
2 4 (1.72%) OpenView
3 3 (1.29%) Backup Exec
4 2 (0.86%) WSUS
4 2 (0.86%) SCCM
4 2 (0.86%) SCOM
4 2 (0.86%) Tivoli Monitoring
4 2 (0.86%) Netcool
4 2 (0.86%) Netcool/OMNIbus
4 2 (0.86%) ARCserve
5 1 (0.43%) Tivoli Storage Manager
5 1 (0.43%) Symantec Enterprise Vault
Vendors
1 50 (21.55%) Microsoft
2 16 (6.90%) VMware
3 11 (4.74%) Cisco
3 11 (4.74%) IBM
4 10 (4.31%) Remedy
5 8 (3.45%) Oracle
5 8 (3.45%) SAP
5 8 (3.45%) HP
6 6 (2.59%) Citrix
7 4 (1.72%) BMC
7 4 (1.72%) Informatica
7 4 (1.72%) TIBCO
7 4 (1.72%) ServiceNow
8 3 (1.29%) Red Hat
9 2 (0.86%) F5
9 2 (0.86%) Facebook
9 2 (0.86%) Xamarin
9 2 (0.86%) Avaya
9 2 (0.86%) Juniper
9 2 (0.86%) JBoss
Northampton, Northamptonshire
Deerfoot IT Resources Ltd
Salary: £35000 per annum + benefits
Posted: 13 hours ago
Northampton, Northamptonshire
Austin Fraser
Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
Posted: 15 hours ago
Northampton, Northamptonshire
Experis Ltd
Salary: £29000.00 - £34000.00 per annum + Benefits
Posted: Yesterday
Northamptonshire
ReThink Recruitment
Salary: £22000.00 - £24000.00 per annum + shift allowance + bonus
Posted: 2 days ago
Leicestershire
Oscar Associates (UK) Ltd
Salary: £80000 - £100000 per annum + Benefits
Posted: 5 days ago
Derbyshire
Oscar Associates (UK) Ltd
Salary: £80000 - £100000 per annum + Benefits
Posted: 5 days ago
Leicester, Leicestershire
Computer Project Services Ltd
Posted: 5 days ago
Northamptonshire
Deerfoot IT Resources Ltd
Salary: £25000 - £29000 per annum
Posted: 6 days ago
Nottingham
Nigel Frank International Limited - Newcastle
Salary: £45000 - £50000 per annum + BENEFITS
Posted: 19 days ago
Nottingham
QA Apprenticeships
Salary: £8,000 per year
Posted: 26 days ago