The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 71 81 82
Rank change year-on-year
+10 +1
Permanent jobs citing Service Delivery 122 101 103
As % of all permanent IT jobs located in the East Midlands 3.35% 2.69% 3.22%
As % of the Processes & Methodologies category 3.85% 3.27% 4.09%
Number of salaries quoted 97 82 70
Average salary £35,282 £40,000 £37,000
Average salary % change year-on-year
-11.79% +8.10%
90% offered a salary of more than £20,500 £27,000 £22,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3170 3091 2517
As % of all permanent IT jobs located in the East Midlands 86.92% 82.21% 78.66%
Number of salaries quoted 2639 2576 2118
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 31 July 2015.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +6 39 £60,000 +27.22% 5
Northamptonshire +2 31 £33,500 -14.10% 2
Leicestershire +10 28 £33,500 -5.63% 3
Nottinghamshire +3 22 £36,250 -14.70% 4
Lincolnshire - 5 £35,282 - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 July 2015, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 115 (43.56%) ITIL
2 64 (24.24%) Windows
3 62 (23.48%) SLA
4 52 (19.70%) Service Management
5 50 (18.94%) Microsoft
6 45 (17.05%) Finance
7 43 (16.29%) Analytical Skills
8 42 (15.91%) Project Management
9 41 (15.53%) Active Directory
10 36 (13.64%) Management Information System
11 31 (11.74%) ITIL Certification
12 30 (11.36%) Continuous Improvement
13 29 (10.98%) Change Management
14 28 (10.61%) MS Office
15 26 (9.85%) Windows 7
16 24 (9.09%) Degree
17 23 (8.71%) MCP
17 23 (8.71%) MS Exchange
18 22 (8.33%) PRINCE2
18 22 (8.33%) SQL
18 22 (8.33%) Stakeholder Management
18 22 (8.33%) Agile Software Development
18 22 (8.33%) SCCM
19 21 (7.95%) Exchange Server 2010
19 21 (7.95%) Mentoring
19 21 (7.95%) ERP
20 20 (7.58%) SAP
20 20 (7.58%) Microsoft Certification
20 20 (7.58%) Data Centre
21 18 (6.82%) MS Excel

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 23 (8.71%) MS Exchange
2 21 (7.95%) Exchange Server 2010
3 9 (3.41%) Lync
4 6 (2.27%) SharePoint
5 2 (0.76%) Exchange Server 2013
6 1 (0.38%) SharePoint 2013
6 1 (0.38%) IBM Notes
6 1 (0.38%) Lotus Domino
Applications
1 28 (10.61%) MS Office
2 18 (6.82%) MS Excel
3 7 (2.65%) MS Project
3 7 (2.65%) MS PowerPoint
4 4 (1.52%) MS Visio
Business Applications
1 13 (4.92%) SAP ERP
2 2 (0.76%) Retail-J
3 1 (0.38%) Dynamics CRM
Cloud Services
1 3 (1.14%) Microsoft Azure
1 3 (1.14%) Office 365
2 1 (0.38%) IBM SmartCloud
Communications & Networking
1 12 (4.55%) VoIP
1 12 (4.55%) DHCP
1 12 (4.55%) DNS
2 10 (3.79%) LAN
3 9 (3.41%) WAN
3 9 (3.41%) Unified Communications
4 8 (3.03%) Wireless
5 7 (2.65%) Firewall
5 7 (2.65%) Network Security
6 5 (1.89%) Intrusion Detection
6 5 (1.89%) PBX
6 5 (1.89%) SAN
7 3 (1.14%) Internet
7 3 (1.14%) NetScaler
8 2 (0.76%) Structured Cabling
8 2 (0.76%) TCP/IP
9 1 (0.38%) WebEx
9 1 (0.38%) VLAN
9 1 (0.38%) GSM
9 1 (0.38%) NAS
Database & Business Intelligence
1 16 (6.06%) Crystal Reports
2 12 (4.55%) SQL Server
3 5 (1.89%) SAP BW
4 3 (1.14%) SQL Server 2008
4 3 (1.14%) SQL Server 2012
4 3 (1.14%) BusinessObjects
5 2 (0.76%) Data Warehouse
5 2 (0.76%) Amazon RDS
6 1 (0.38%) Relational Database
6 1 (0.38%) OLAP Cube
6 1 (0.38%) SQL Server Reporting Services
6 1 (0.38%) SQL Server 2005
6 1 (0.38%) SQL Server Integration Services
6 1 (0.38%) SQL Server Analysis Services
6 1 (0.38%) OLAP
6 1 (0.38%) Oracle Reports
6 1 (0.38%) MS Access
Development Applications
1 2 (0.76%) Eclipse
2 1 (0.38%) NUnit
2 1 (0.38%) Selenium
2 1 (0.38%) Hudson
2 1 (0.38%) GCC
2 1 (0.38%) JUnit
General
1 45 (17.05%) Finance
2 17 (6.44%) Retail
3 16 (6.06%) Law
4 12 (4.55%) Manufacturing
5 9 (3.41%) Telecoms
6 8 (3.03%) Banking
6 8 (3.03%) Marketing
7 6 (2.27%) Back Office
8 2 (0.76%) Legal
8 2 (0.76%) Billing
9 1 (0.38%) Retail Banking
9 1 (0.38%) Automotive
Job Titles
1 80 (30.30%) Analyst
2 71 (26.89%) Service Manager
3 46 (17.42%) Delivery Manager
4 42 (15.91%) Services Delivery Manager
5 27 (10.23%) Project Manager
6 20 (7.58%) Team Leader
7 18 (6.82%) Test Analyst
7 18 (6.82%) Service Desk Team Leader
7 18 (6.82%) Configuration Analyst
8 16 (6.06%) Support Analyst
8 16 (6.06%) Support Engineer
9 13 (4.92%) Technical Analyst
10 10 (3.79%) IT Services Manager
10 10 (3.79%) SAP Manager
11 9 (3.41%) Agile Test Analyst
11 9 (3.41%) Delivery Project Manager
12 8 (3.03%) Network Engineer
13 7 (2.65%) 3rd Line Support
13 7 (2.65%) Service Analyst
13 7 (2.65%) IT Manager
Libraries, Frameworks & Software Standards
1 8 (3.03%) .NET
2 6 (2.27%) Application Packaging
3 3 (1.14%) Java EE
4 2 (0.76%) SAP PI
5 1 (0.38%) KnockoutJS
5 1 (0.38%) AngularJS
5 1 (0.38%) HTML
5 1 (0.38%) Software Packaging
5 1 (0.38%) jQuery
5 1 (0.38%) ASP.NET
5 1 (0.38%) CSS
5 1 (0.38%) Web Services
5 1 (0.38%) XML
5 1 (0.38%) XSD
5 1 (0.38%) EDI
Miscellaneous
1 43 (16.29%) Analytical Skills
2 36 (13.64%) Management Information System
3 20 (7.58%) Data Centre
4 8 (3.03%) EPoS
5 6 (2.27%) Computer Science
5 6 (2.27%) Hybrid Cloud
6 4 (1.52%) CMDB
7 3 (1.14%) Telematics
8 2 (0.76%) Statistics
8 2 (0.76%) Data Structures
8 2 (0.76%) Replication
8 2 (0.76%) Clustering
8 2 (0.76%) Mainframe
9 1 (0.38%) Handset
9 1 (0.38%) PDA
9 1 (0.38%) Video Conferencing
9 1 (0.38%) Social Media
9 1 (0.38%) CAN bus
9 1 (0.38%) Enterprise Software
Operating Systems
1 64 (24.24%) Windows
2 26 (9.85%) Windows 7
3 15 (5.68%) Windows XP
4 12 (4.55%) Windows Server 2008
5 8 (3.03%) Linux
6 7 (2.65%) UNIX
6 7 (2.65%) Windows 8
6 7 (2.65%) Windows Server 2012
7 4 (1.52%) Windows Server 2003
7 4 (1.52%) Windows 2000
7 4 (1.52%) Windows NT
8 1 (0.38%) Android
Processes & Methodologies
1 115 (43.56%) ITIL
2 52 (19.70%) Service Management
3 42 (15.91%) Project Management
4 30 (11.36%) Continuous Improvement
5 29 (10.98%) Change Management
6 22 (8.33%) Stakeholder Management
6 22 (8.33%) PRINCE2
6 22 (8.33%) Agile Software Development
7 21 (7.95%) ERP
7 21 (7.95%) Mentoring
8 14 (5.30%) Time Management
9 13 (4.92%) Performance Management
9 13 (4.92%) Service Desk Management
10 12 (4.55%) Root Cause Analysis
11 11 (4.17%) ITIL V3
11 11 (4.17%) Test Management
11 11 (4.17%) Line Management
11 11 (4.17%) People Management
11 11 (4.17%) SDLC
11 11 (4.17%) Problem Management
Programming Languages
1 22 (8.33%) SQL
2 8 (3.03%) C#
3 5 (1.89%) Java
4 2 (0.76%) JavaScript
4 2 (0.76%) VB
4 2 (0.76%) VBA
5 1 (0.38%) Assembly Language
5 1 (0.38%) PowerShell
5 1 (0.38%) PL/SQL
Qualifications
1 31 (11.74%) ITIL Certification
2 24 (9.09%) Degree
3 23 (8.71%) MCP
4 20 (7.58%) Microsoft Certification
5 14 (5.30%) HND
6 13 (4.92%) MCSA
7 12 (4.55%) MOS
8 10 (3.79%) Cisco Certification
9 8 (3.03%) MCSE
10 6 (2.27%) CCNA
11 4 (1.52%) PRINCE2 Certification
12 3 (1.14%) ISEB
12 3 (1.14%) CCIE
12 3 (1.14%) CCNP
13 2 (0.76%) ISTQB
13 2 (0.76%) PRINCE2 Practitioner
14 1 (0.38%) CCENT
14 1 (0.38%) Security Cleared
14 1 (0.38%) CCAA
14 1 (0.38%) VCP5
Quality Assurance & Compliance
1 62 (23.48%) SLA
2 12 (4.55%) ISO 9001
3 3 (1.14%) Sarbanes-Oxley
4 2 (0.76%) QA
5 1 (0.38%) PCI DSS
5 1 (0.38%) TickIT
5 1 (0.38%) ISO/IEC 27001
System Software
1 41 (15.53%) Active Directory
2 7 (2.65%) Hyper-V
3 4 (1.52%) XenApp
4 3 (1.14%) VMware Infrastructure
4 3 (1.14%) vSphere
5 2 (0.76%) XenDesktop
5 2 (0.76%) Terminal Services
5 2 (0.76%) Microsoft App-V
6 1 (0.38%) Microsoft Virtual Server
6 1 (0.38%) Citrix Presentation Server
Systems Management
1 22 (8.33%) SCCM
2 5 (1.89%) Nessus
2 5 (1.89%) Nmap
3 2 (0.76%) Systems Management Server (SMS)
4 1 (0.38%) NetBackup
4 1 (0.38%) SCOM
4 1 (0.38%) McAfee ePO
Vendors
1 50 (18.94%) Microsoft
2 20 (7.58%) SAP
3 17 (6.44%) Cisco
4 12 (4.55%) Oracle
4 12 (4.55%) VMware
5 6 (2.27%) Citrix
6 5 (1.89%) ArcSight
7 4 (1.52%) HP
7 4 (1.52%) F5
7 4 (1.52%) CheckPoint
7 4 (1.52%) PeopleSoft
8 2 (0.76%) BMC
8 2 (0.76%) AppSense
8 2 (0.76%) Symantec
9 1 (0.38%) McAfee
9 1 (0.38%) Adobe
9 1 (0.38%) LexisNexis
9 1 (0.38%) Mitel
9 1 (0.38%) Blue Coat
9 1 (0.38%) Sourcefire
Leicester, Leicestershire
MAPP Ltd.
Salary: £41k Basic + Bonus (c15%), Pension, Share Option etc
Posted: 14 hours ago
Northampton, Northamptonshire
Deerfoot IT Resources Ltd
Salary: £32000 - £35000 per annum
Posted: 17 hours ago
Nottingham, Nottinghamshire
EMBS- People Transfer
Salary: To £30,000 + Benefits
Posted: 19 hours ago
Derbyshire
Big Red Recruitment
Salary: £60000 - £80000 per annum + Great Benefits
Posted: 22 hours ago
Leicester, Leicestershire
Blues Point Ltd
Salary: Up to £25,000 per annum + pension, healthcare, bonus, shift allowance,
Posted: Yesterday
Nottingham, Nottinghamshire
IT Retail People Ltd
Salary: Up to £40,000 per annum Plus Bonus, Life Assurance, Private healthcare
Posted: 3 days ago
Northampton, Northamptonshire
I4 Recruitment
Salary: Market related
Posted: 3 days ago
Nottingham
Capita - ITIN
Salary: £40000 - £45000 per annum
Posted: 10 days ago
Nottingham
Experian
Salary: £competitive + excellent benefits
Posted: 15 days ago
Derbyshire
Capgemini
Posted: 16 days ago
Derby
Capita - ITIN
Salary: £45000 - £50000 per annum + Car
Posted: 17 days ago
Leicestershire
Hays IT - Uk Posting account
Salary: £23500.00 per annum
Posted: 22 days ago
Grimsby
Networx Recruitment
Salary: £33,574
Posted: 24 days ago