The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 71 82 77
Rank change year-on-year
+11 -5
Permanent jobs citing Service Delivery 118 117 117
As % of all permanent IT jobs located in the East Midlands 3.71% 3.07% 3.19%
As % of the Processes & Methodologies category 4.24% 3.48% 3.72%
Number of salaries quoted 72 96 97
Median salary £50,000 £35,000 £40,000
Median salary % change year-on-year
+42.85% -12.50%
90% offered a salary of more than £31,100 £27,500 £25,550
10% offered a salary of more than £64,750 £58,350 £65,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2782 3360 3143
As % of all permanent IT jobs located in the East Midlands 87.51% 88.26% 85.57%
Number of salaries quoted 2197 2742 2649
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 30 September 2016.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +13 43 £52,500 +87.50% 1
Nottinghamshire +8 40 £42,500 +3.32% 4
Derbyshire +17 17 £33,500 -4.28% 3
Northamptonshire +3 13 £35,250 +5.22% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 September 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Service Delivery.

1 149 (54.78%) ITIL
2 104 (38.24%) Continuous Improvement
3 78 (28.68%) SLA
4 75 (27.57%) Microsoft
5 67 (24.63%) Oracle
5 67 (24.63%) Retail
6 63 (23.16%) SQL
7 56 (20.59%) ITIL V3
8 55 (20.22%) Line Management
8 55 (20.22%) Finance
9 52 (19.12%) Service Management
10 51 (18.75%) VMware
11 49 (18.01%) Degree
12 48 (17.65%) SQL Server
13 45 (16.54%) PRINCE2
14 44 (16.18%) Supplier Management
14 44 (16.18%) Data Centre
15 43 (15.81%) Cisco
16 41 (15.07%) Project Management
17 40 (14.71%) Windows
18 38 (13.97%) Presales
19 36 (13.24%) IBM
20 35 (12.87%) VMware Infrastructure
21 34 (12.50%) Firewall
21 34 (12.50%) Active Directory
21 34 (12.50%) Business Intelligence
21 34 (12.50%) MS Excel
21 34 (12.50%) EPoS
22 32 (11.76%) Citrix
23 31 (11.40%) Analytical Skills

Service Delivery
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.88%) IIS
2 11 (4.04%) MS Exchange
3 5 (1.84%) Exchange Server 2010
3 5 (1.84%) SharePoint
4 4 (1.47%) Oracle UPK
4 4 (1.47%) Oracle Workflow
4 4 (1.47%) WebLogic
5 2 (0.74%) Blackberry Enterprise Server
5 2 (0.74%) CMS
5 2 (0.74%) Exchange Server 2007
5 2 (0.74%) WebSphere
6 1 (0.37%) Apache
6 1 (0.37%) Skype for Business
Applications
1 34 (12.50%) MS Excel
2 13 (4.78%) MS Office
3 4 (1.47%) MS Project
4 3 (1.10%) MS PowerPoint
5 1 (0.37%) MS Visio
Business Applications
1 20 (7.35%) Retail-J
2 5 (1.84%) Dynamics NAV
3 4 (1.47%) Dynamics AX
3 4 (1.47%) Oracle Applications
3 4 (1.47%) Oracle BPM
3 4 (1.47%) Oracle EBS
4 2 (0.74%) MetaTrader
4 2 (0.74%) Sentinel
5 1 (0.37%) assyst
5 1 (0.37%) Infor CloudSuite Industrial (formerly SyteLine)
5 1 (0.37%) SAP HR
5 1 (0.37%) SAP Oil and Gas
Cloud Services
1 23 (8.46%) IaaS
2 20 (7.35%) Amazon AWS
3 18 (6.62%) Microsoft Azure
4 17 (6.25%) Amazon EC2
4 17 (6.25%) PaaS
5 3 (1.10%) Office 365
6 2 (0.74%) SaaS
Communications & Networking
1 34 (12.50%) Firewall
2 22 (8.09%) WAN
2 22 (8.09%) Wireless
3 19 (6.99%) LAN
4 15 (5.51%) DNS
5 14 (5.15%) SAN
6 10 (3.68%) Internet
6 10 (3.68%) SSL
6 10 (3.68%) TCP/IP
7 7 (2.57%) Cisco Wireless
7 7 (2.57%) VoIP
8 6 (2.21%) DHCP
9 5 (1.84%) Unified Communications
10 4 (1.47%) IP Telephony
10 4 (1.47%) PBX
11 3 (1.10%) Broadband
11 3 (1.10%) MPLS
11 3 (1.10%) VPN
12 2 (0.74%) Ethernet
12 2 (0.74%) SNMP
Database & Business Intelligence
1 48 (17.65%) SQL Server
2 15 (5.51%) DB2
2 15 (5.51%) MySQL
2 15 (5.51%) Relational Database
3 12 (4.41%) BusinessObjects
3 12 (4.41%) SQL Server Integration Services
4 8 (2.94%) Crystal Reports
4 8 (2.94%) Oracle Database
4 8 (2.94%) Oracle Database 11g
5 5 (1.84%) SQL Server Reporting Services
6 4 (1.47%) Oracle BI EE
6 4 (1.47%) Oracle Reports
7 2 (0.74%) BusinessObjects XI
7 2 (0.74%) MS Access
7 2 (0.74%) SAP BI
7 2 (0.74%) SQL Server Analysis Services
8 1 (0.37%) SAP BW
Development Applications
1 4 (1.47%) JDeveloper
2 1 (0.37%) JIRA
General
1 67 (24.63%) Retail
2 55 (20.22%) Finance
3 28 (10.29%) Publishing
4 27 (9.93%) Manufacturing
5 11 (4.04%) Legal
5 11 (4.04%) Telecoms
6 8 (2.94%) Law
7 7 (2.57%) Marketing
8 6 (2.21%) Back Office
9 1 (0.37%) Aerospace
9 1 (0.37%) Electronics
9 1 (0.37%) Welsh Language
Job Titles
1 50 (18.38%) Support Manager
2 36 (13.24%) Applications Manager
2 36 (13.24%) Service Manager
3 33 (12.13%) Applications Support
4 32 (11.76%) Applications Support Manager
5 28 (10.29%) Delivery Manager
6 27 (9.93%) Analyst
7 26 (9.56%) Services Delivery Manager
8 25 (9.19%) Architect
9 19 (6.99%) Infrastructure Manager
9 19 (6.99%) Infrastructure Support
10 17 (6.25%) IT Manager
11 16 (5.88%) Infrastructure Support Manager
11 16 (5.88%) Team Leader
12 12 (4.41%) Project Manager
12 12 (4.41%) Service Desk Team Leader
12 12 (4.41%) Solutions Architect
12 12 (4.41%) Support Engineer
12 12 (4.41%) Technical Specialist
13 11 (4.04%) Network Engineer
Libraries, Frameworks & Software Standards
1 4 (1.47%) Middleware
1 4 (1.47%) Oracle ADF
1 4 (1.47%) WebCenter
2 2 (0.74%) SAP XI
2 2 (0.74%) Web Services
3 1 (0.37%) SAP PI
Miscellaneous
1 44 (16.18%) Data Centre
2 34 (12.50%) EPoS
3 31 (11.40%) Analytical Skills
4 27 (9.93%) CMDB
5 21 (7.72%) Computer Science
6 11 (4.04%) FMCG
7 9 (3.31%) Virtual Team
8 5 (1.84%) iPad
9 4 (1.47%) Management Information System
9 4 (1.47%) Statistics
10 3 (1.10%) Distributed Denial-of-Service
11 2 (0.74%) Blackberry
11 2 (0.74%) Public Cloud
12 1 (0.37%) Enterprise Software
12 1 (0.37%) iSeries
12 1 (0.37%) Mainframe
12 1 (0.37%) NHS
12 1 (0.37%) Performance Metrics
Operating Systems
1 40 (14.71%) Windows
2 23 (8.46%) Linux
3 14 (5.15%) Unix
4 13 (4.78%) Windows Server
5 12 (4.41%) Windows 7
6 7 (2.57%) AIX
7 4 (1.47%) Windows Server 2008
7 4 (1.47%) Windows Server 2012
8 2 (0.74%) Red Hat Enterprise Linux
8 2 (0.74%) Windows 8
9 1 (0.37%) zOS
Processes & Methodologies
1 149 (54.78%) ITIL
2 104 (38.24%) Continuous Improvement
3 56 (20.59%) ITIL V3
4 55 (20.22%) Line Management
5 52 (19.12%) Service Management
6 45 (16.54%) PRINCE2
7 44 (16.18%) Supplier Management
8 41 (15.07%) Project Management
9 38 (13.97%) Presales
10 34 (12.50%) Business Intelligence
11 26 (9.56%) Incident Management
12 23 (8.46%) Disaster Recovery
13 22 (8.09%) E-Commerce
14 21 (7.72%) Business Continuity
14 21 (7.72%) Mentoring
15 20 (7.35%) Change Management
15 20 (7.35%) Requirements Analysis
15 20 (7.35%) Stakeholder Management
16 19 (6.99%) Agile Software Development
16 19 (6.99%) Software Engineering
Programming Languages
1 63 (23.16%) SQL
2 9 (3.31%) Java
3 1 (0.37%) C
3 1 (0.37%) T-SQL
3 1 (0.37%) VB
Qualifications
1 49 (18.01%) Degree
2 23 (8.46%) Security Cleared
3 19 (6.99%) PMI Certification
3 19 (6.99%) PMP
4 18 (6.62%) Cisco Certification
5 17 (6.25%) ISEB
5 17 (6.25%) Microsoft Certification
6 14 (5.15%) CCNA
7 12 (4.41%) SC Cleared
8 11 (4.04%) BPSS Clearance
8 11 (4.04%) ITIL Certification
9 10 (3.68%) LPIC
9 10 (3.68%) MCP
9 10 (3.68%) PRINCE2 Certification
10 9 (3.31%) MCDST
11 8 (2.94%) HND
11 8 (2.94%) MOS
12 6 (2.21%) CCNP
12 6 (2.21%) MCSE
13 5 (1.84%) CCA
Quality Assurance & Compliance
1 78 (28.68%) SLA
2 10 (3.68%) Disclosure Scotland
3 5 (1.84%) QA
4 3 (1.10%) ISO 9001
5 2 (0.74%) ISO/IEC 27001
5 2 (0.74%) PCI DSS
System Software
1 35 (12.87%) VMware Infrastructure
2 34 (12.50%) Active Directory
3 22 (8.09%) vSphere
4 17 (6.25%) Virtual Machines
5 10 (3.68%) Firmware
6 5 (1.84%) VMware ESX
6 5 (1.84%) XenApp
6 5 (1.84%) XenServer
7 4 (1.47%) Oracle RAC
8 1 (0.37%) Hyper-V
Systems Management
1 17 (6.25%) SCVMM
2 14 (5.15%) SCCM
3 12 (4.41%) SCOM
4 10 (3.68%) Backup Exec
4 10 (3.68%) NetBackup
5 4 (1.47%) Cisco UCCE
5 4 (1.47%) Oracle Enterprise Manager
5 4 (1.47%) Oracle Identity Manager
6 2 (0.74%) Cisco UCCX
6 2 (0.74%) SCOrch
6 2 (0.74%) Tivoli
6 2 (0.74%) vRealize
7 1 (0.37%) BMC PATROL
7 1 (0.37%) Cisco CUCM
7 1 (0.37%) Nagios
7 1 (0.37%) OpenView
7 1 (0.37%) Tivoli Endpoint Manager
Vendors
1 75 (27.57%) Microsoft
2 67 (24.63%) Oracle
3 51 (18.75%) VMware
4 43 (15.81%) Cisco
5 36 (13.24%) IBM
6 32 (11.76%) Citrix
7 30 (11.03%) CheckPoint
8 29 (10.66%) HP
9 19 (6.99%) CODA
9 19 (6.99%) Hyperion
9 19 (6.99%) Juniper
10 17 (6.25%) NetApp
11 16 (5.88%) BMC
12 15 (5.51%) EMC
13 14 (5.15%) Red Hat
14 9 (3.31%) Adobe
15 5 (1.84%) hybris
15 5 (1.84%) SAP
15 5 (1.84%) ServiceNow
16 3 (1.10%) F5
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