The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 74 105 93
Rank change year-on-year
+31 -12
Permanent jobs citing Service Delivery 112 89 78
As % of all permanent IT jobs located in the East Midlands 3.08% 2.51% 2.53%
As % of the Processes & Methodologies category 3.78% 3.16% 3.14%
Number of salaries quoted 80 54 57
Average salary £35,000 £47,500 £50,000
Average salary % change year-on-year
-26.31% -5.00%
90% offered a salary of more than £26,400 £27,800 £28,000
10% offered a salary of more than £62,500 £70,000 £68,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2965 2814 2481
As % of all permanent IT jobs located in the East Midlands 81.50% 79.51% 80.58%
Number of salaries quoted 2558 2387 2190
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East Midlands

Service Delivery
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Midlands region.

Service Delivery Salary Trend in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Midlands region over the 3 months to 27 November 2014.

Service Delivery Salary Histogram in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +2 36 £35,000 -4.10% 3
Leicestershire +36 35 £30,000 -45.45% 3
Nottinghamshire -8 24 £38,250 -25.36% 3
Derbyshire +9 18 £55,000 +4.76%
Lincolnshire - 5 £20,776 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 November 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 118 (52.91%) ITIL
2 67 (30.04%) Microsoft
3 47 (21.08%) Windows
4 43 (19.28%) MS Excel
5 42 (18.83%) SLA
6 37 (16.59%) Analytical Skills
7 35 (15.70%) Microsoft Certification
8 33 (14.80%) SQL
8 33 (14.80%) Finance
8 33 (14.80%) Retail
9 31 (13.90%) Project Management
10 30 (13.45%) Active Directory
11 29 (13.00%) MCP
12 28 (12.56%) VMware
12 28 (12.56%) Change Management
13 26 (11.66%) SQL Server
14 25 (11.21%) Crystal Reports
14 25 (11.21%) Hyper-V
15 24 (10.76%) MCSE
15 24 (10.76%) Service Management
16 22 (9.87%) HND
17 20 (8.97%) Degree
18 19 (8.52%) MS Exchange
18 19 (8.52%) DNS
19 18 (8.07%) PRINCE2
19 18 (8.07%) Cisco Certification
19 18 (8.07%) MCITP
20 16 (7.17%) MOS
20 16 (7.17%) MS Office
21 15 (6.73%) Incident Management

Service Delivery
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 November 2014, IT jobs across the East Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (8.52%) MS Exchange
2 12 (5.38%) Exchange Server 2010
3 11 (4.93%) Exchange Server 2007
4 10 (4.48%) SharePoint
4 10 (4.48%) Exchange Server 2003
5 3 (1.35%) CMS
6 2 (0.90%) Lync
6 2 (0.90%) IIS
6 2 (0.90%) Lotus Domino
7 1 (0.45%) Apache
7 1 (0.45%) Tomcat
7 1 (0.45%) FileNet
7 1 (0.45%) WebSphere Application Server
7 1 (0.45%) WebLogic
7 1 (0.45%) SharePoint 2010
7 1 (0.45%) WebSphere
Applications
1 43 (19.28%) MS Excel
2 16 (7.17%) MS Office
3 10 (4.48%) MS PowerPoint
4 6 (2.69%) MS Project
5 1 (0.45%) Photoshop
Business Applications
1 6 (2.69%) Dynamics CRM
2 2 (0.90%) Dynamics NAV
3 1 (0.45%) SAP SCM
3 1 (0.45%) Oracle EBS
3 1 (0.45%) SAP Retail
Cloud Services
1 4 (1.79%) SaaS
2 2 (0.90%) Office 365
Communications & Networking
1 19 (8.52%) DNS
2 12 (5.38%) TCP/IP
3 11 (4.93%) VPN
4 8 (3.59%) WAN
5 7 (3.14%) VLAN
6 6 (2.69%) DHCP
6 6 (2.69%) Firewall
7 5 (2.24%) SAN
8 4 (1.79%) LAN
8 4 (1.79%) VoIP
9 2 (0.90%) ADSL
9 2 (0.90%) ISDN
9 2 (0.90%) MPLS
9 2 (0.90%) Cisco ASA
9 2 (0.90%) IP Telephony
9 2 (0.90%) BIG-IP
10 1 (0.45%) Unified Communications
10 1 (0.45%) PABX
10 1 (0.45%) FTP
10 1 (0.45%) HTTP
Database & Business Intelligence
1 26 (11.66%) SQL Server
2 25 (11.21%) Crystal Reports
3 9 (4.04%) SQL Server 2008
4 6 (2.69%) Data Warehouse
5 5 (2.24%) SQL Server 2012
6 4 (1.79%) Microsoft Analysis Services
6 4 (1.79%) SQL Server Analysis Services
7 3 (1.35%) Oracle Database
8 2 (0.90%) SQL Server 2005
8 2 (0.90%) SQL Server Integration Services
9 1 (0.45%) BusinessObjects
9 1 (0.45%) SAP BW
9 1 (0.45%) Oracle Reports
Development Applications
1 7 (3.14%) Visual Studio
2 5 (2.24%) Team Foundation Server
3 1 (0.45%) Oracle Forms
General
1 33 (14.80%) Finance
1 33 (14.80%) Retail
2 15 (6.73%) Law
3 12 (5.38%) Legal
4 7 (3.14%) Back Office
5 4 (1.79%) Manufacturing
6 3 (1.35%) Billing
6 3 (1.35%) Marketing
7 2 (0.90%) Games
8 1 (0.45%) Local Government
8 1 (0.45%) Telecoms
Job Titles
1 56 (25.11%) Team Leader
2 32 (14.35%) Service Manager
3 30 (13.45%) Analyst
4 29 (13.00%) Service Desk Team Leader
5 22 (9.87%) Delivery Manager
6 21 (9.42%) Services Delivery Manager
7 13 (5.83%) Technical Manager
8 12 (5.38%) Developer
9 10 (4.48%) Technical Analyst
10 8 (3.59%) Support Engineer
11 7 (3.14%) Service Analyst
11 7 (3.14%) Change Manager
11 7 (3.14%) Senior Developer
11 7 (3.14%) IT Services Manager
12 6 (2.69%) Senior Services Delivery Manager
12 6 (2.69%) Senior Service Manager
12 6 (2.69%) Service Transformation Manager
12 6 (2.69%) Change and Release Manager
12 6 (2.69%) Senior Manager
12 6 (2.69%) Account Manager
Libraries, Frameworks & Software Standards
1 12 (5.38%) .NET
2 9 (4.04%) ASP.NET
3 7 (3.14%) Web Services
4 6 (2.69%) jQuery
5 5 (2.24%) .NET Framework
5 5 (2.24%) ADO.NET Entity Framework
5 5 (2.24%) LINQ
6 4 (1.79%) HTML
6 4 (1.79%) XML
7 3 (1.35%) CSS
7 3 (1.35%) Ajax
7 3 (1.35%) RESTful
7 3 (1.35%) WCF
8 2 (0.90%) WPF
8 2 (0.90%) JSON
8 2 (0.90%) SOAP
8 2 (0.90%) REST
9 1 (0.45%) XSL
9 1 (0.45%) Middleware
9 1 (0.45%) LAMP
Miscellaneous
1 37 (16.59%) Analytical Skills
2 12 (5.38%) Management Information System
3 6 (2.69%) Clustering
4 3 (1.35%) Statistics
4 3 (1.35%) Replication
4 3 (1.35%) EPoS
5 2 (0.90%) Social Gaming
5 2 (0.90%) Mobile App
5 2 (0.90%) CMDB
5 2 (0.90%) User Experience
6 1 (0.45%) Data Integration
6 1 (0.45%) FMCG
6 1 (0.45%) Open Source
6 1 (0.45%) FlexPod
6 1 (0.45%) Performance Metrics
6 1 (0.45%) EFT
6 1 (0.45%) Data Protection Act
6 1 (0.45%) Computer Science
6 1 (0.45%) Derivative
Operating Systems
1 47 (21.08%) Windows
2 15 (6.73%) Windows Server 2012
3 11 (4.93%) Windows Server 2008
4 10 (4.48%) Windows Server 2003
4 10 (4.48%) Linux
4 10 (4.48%) Windows 7
5 5 (2.24%) Solaris
5 5 (2.24%) UNIX
6 4 (1.79%) Windows XP
7 2 (0.90%) Apple iOS
8 1 (0.45%) CentOS
8 1 (0.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 118 (52.91%) ITIL
2 31 (13.90%) Project Management
3 28 (12.56%) Change Management
4 24 (10.76%) Service Management
5 18 (8.07%) PRINCE2
6 15 (6.73%) Incident Management
7 14 (6.28%) Stakeholder Management
7 14 (6.28%) Service Desk Management
8 13 (5.83%) Problem Management
9 10 (4.48%) Configuration Management
9 10 (4.48%) Continuous Improvement
10 9 (4.04%) Release Management
10 9 (4.04%) Business Development
11 8 (3.59%) Information Security
11 8 (3.59%) Agile Software Development
11 8 (3.59%) Performance Management
11 8 (3.59%) MVC
12 7 (3.14%) ITSM
12 7 (3.14%) CRM
12 7 (3.14%) ITIL V3
Programming Languages
1 33 (14.80%) SQL
2 12 (5.38%) C#
3 7 (3.14%) Java
3 7 (3.14%) JavaScript
4 2 (0.90%) T-SQL
4 2 (0.90%) VBScript
4 2 (0.90%) VB
5 1 (0.45%) Shell Script
Qualifications
1 35 (15.70%) Microsoft Certification
2 29 (13.00%) MCP
3 24 (10.76%) MCSE
4 22 (9.87%) HND
5 20 (8.97%) Degree
6 18 (8.07%) Cisco Certification
6 18 (8.07%) MCITP
7 16 (7.17%) MOS
8 14 (6.28%) ITIL Certification
8 14 (6.28%) CCNA
9 10 (4.48%) CCA
9 10 (4.48%) Citrix Certification
9 10 (4.48%) VMware Certified Professional (VCP)
9 10 (4.48%) Security Cleared
10 9 (4.04%) MCTS
10 9 (4.04%) MCSA
11 8 (3.59%) CCNP
11 8 (3.59%) DV Cleared
12 4 (1.79%) SC Cleared
12 4 (1.79%) Oracle Certification
Quality Assurance & Compliance
1 42 (18.83%) SLA
2 10 (4.48%) ISO/IEC 27001
2 10 (4.48%) ISO 9001
3 8 (3.59%) PCI DSS
4 2 (0.90%) QA
System Software
1 30 (13.45%) Active Directory
2 25 (11.21%) Hyper-V
3 14 (6.28%) VMware Infrastructure
4 4 (1.79%) Terminal Services
5 1 (0.45%) VMware Server
Systems Management
1 2 (0.90%) Nagios
1 2 (0.90%) WSUS
1 2 (0.90%) SCCM
1 2 (0.90%) SCOM
2 1 (0.45%) Symantec Enterprise Vault
2 1 (0.45%) NetBackup
2 1 (0.45%) Backup Exec
2 1 (0.45%) Legato
2 1 (0.45%) Tivoli Storage Manager
Vendors
1 67 (30.04%) Microsoft
2 28 (12.56%) VMware
3 12 (5.38%) Cisco
4 11 (4.93%) Oracle
5 9 (4.04%) SAP
6 8 (3.59%) Remedy
7 5 (2.24%) HP
7 5 (2.24%) Citrix
7 5 (2.24%) Juniper
8 3 (1.35%) Dell
8 3 (1.35%) Business Objects
8 3 (1.35%) Sun
9 2 (0.90%) EMC
9 2 (0.90%) CommVault
9 2 (0.90%) NetApp
9 2 (0.90%) Symantec
9 2 (0.90%) Sage
9 2 (0.90%) F5
9 2 (0.90%) Facebook
9 2 (0.90%) Xamarin
Leicestershire
Innotech Resourcing
Salary: Up to £38,000 per year
Posted: 2 days ago
Leicester, East Midlands
De Montfort University
Salary: £36,309 - £45,954 per annum
Posted: 13 days ago
Nottingham, Nottinghamshire
Dollar Financial UK
Posted: 15 days ago
Corby, Northamptonshire
RS Components
Posted: 16 days ago
Leicestershire
Leicestershire County Council
Posted: 17 days ago
Northampton
Austin Fraser Limited
Salary: £40000.00 - £50000.00 per annum + Excellent Benefits
Posted: 24 days ago
Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 24 days ago