The first table below looks at the demand for the 3rd Line Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support Engineer
Rank 245 252 260
Rank change year-on-year
+7 +8
Permanent jobs requiring a 3rd Line Support Engineer 19 15 18
As % of all permanent IT jobs located in the East of England 0.230% 0.172% 0.189%
As % of the Job Titles category 0.241% 0.178% 0.199%
Number of salaries quoted 18 15 18
Average salary £32,000 £42,500 £34,000
Average salary % change year-on-year
-24.70% +25.00%
90% offered a salary of more than £28,200 £26,500 £30,000
10% offered a salary of more than £35,000 £47,500 £42,500
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
East of England
Permanent IT job ads with a match in the
Job Titles category
7877 8413 9032
As % of all permanent IT jobs located in the East of England 95.31% 96.70% 94.67%
Number of salaries quoted 6859 7048 7738
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support Engineer
England

3rd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer across the East of England region as a proportion of the total demand within the Job Titles category.

East of England 3rd Line Support Engineer Jobs Demand Trend

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the East of England region.

East of England 3rd Line Support Engineer Salary Trend

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the East of England region over the 3 months to 24 May 2013.

East of England 3rd Line Support Engineer Salary Histogram

3rd Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the East of England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Hertfordshire +8 10 £30,000 -35.13%
Cambridgeshire +17 7 £32,500 -9.72%
Essex - 2 £33,750 -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the East of England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 40 (72.73%) Windows
2 34 (61.82%) VMware
3 32 (58.18%) Microsoft
4 31 (56.36%) Active Directory
5 25 (45.45%) Cisco
6 24 (43.64%) MS Exchange
7 19 (34.55%) Citrix
7 19 (34.55%) VMware Infrastructure
8 18 (32.73%) Windows Server 2008
9 17 (30.91%) Windows Server 2003
10 13 (23.64%) SAN
10 13 (23.64%) MS Excel
11 11 (20.00%) SQL
11 11 (20.00%) MCITP
11 11 (20.00%) vSphere
12 10 (18.18%) Exchange Server 2010
12 10 (18.18%) MCTS
12 10 (18.18%) CCNA
12 10 (18.18%) Cisco Certification
12 10 (18.18%) Microsoft Certification
12 10 (18.18%) Firewall
13 9 (16.36%) SQL Server
13 9 (16.36%) IIS
13 9 (16.36%) MCSE
13 9 (16.36%) Disaster Recovery
14 8 (14.55%) VMware Certified Professional (VCP)
14 8 (14.55%) Exchange Server 2003
14 8 (14.55%) Exchange Server 2007
14 8 (14.55%) Windows XP
15 7 (12.73%) SharePoint

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the East of England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.818%) Web Services
Application Platforms
1 24 (43.64%) MS Exchange
2 10 (18.18%) Exchange Server 2010
3 9 (16.36%) IIS
4 8 (14.55%) Exchange Server 2003
4 8 (14.55%) Exchange Server 2007
5 7 (12.73%) SharePoint
6 6 (10.91%) Lync
7 2 (3.636%) Exchange Server 5.5
8 1 (1.818%) WebLogic
8 1 (1.818%) Documentum
8 1 (1.818%) Exchange Server 2013
Applications
1 13 (23.64%) MS Excel
2 5 (9.091%) MS Office
3 2 (3.636%) Google Apps
Business Applications
1 1 (1.818%) assyst
Communications & Networking
1 13 (23.64%) SAN
2 10 (18.18%) Firewall
3 7 (12.73%) Network Security
3 7 (12.73%) Fibre Channel
3 7 (12.73%) NAS
4 6 (10.91%) Cisco PIX
5 5 (9.091%) DNS
5 5 (9.091%) DHCP
6 4 (7.273%) WAN
7 3 (5.455%) VoIP
7 3 (5.455%) TCP/IP
7 3 (5.455%) iSCSI
8 2 (3.636%) Wi-Fi
8 2 (3.636%) Cisco ASA
8 2 (3.636%) VPN
8 2 (3.636%) LAN
8 2 (3.636%) LDAP
9 1 (1.818%) Kerberos
9 1 (1.818%) WLAN
9 1 (1.818%) VLAN
Database & Business Intelligence
1 9 (16.36%) SQL Server
2 1 (1.818%) SQL Server 2008
2 1 (1.818%) SQL Server 2005
General
1 7 (12.73%) Finance
Miscellaneous
1 5 (9.091%) Replication
2 4 (7.273%) iPhone
2 4 (7.273%) Blackberry
3 1 (1.818%) Video Conferencing
Operating Systems
1 40 (72.73%) Windows
2 18 (32.73%) Windows Server 2008
3 17 (30.91%) Windows Server 2003
4 8 (14.55%) Windows XP
5 7 (12.73%) Windows Vista
5 7 (12.73%) Windows 7
6 2 (3.636%) Windows 8
6 2 (3.636%) Linux
7 1 (1.818%) Solaris
7 1 (1.818%) Android
7 1 (1.818%) Windows Server 2012
Processes & Methodologies
1 9 (16.36%) Disaster Recovery
2 4 (7.273%) ITIL
3 2 (3.636%) Root Cause Analysis
3 2 (3.636%) Migration
3 2 (3.636%) Security Management
3 2 (3.636%) Problem Management
3 2 (3.636%) Data Protection
4 1 (1.818%) Service Delivery
4 1 (1.818%) Change Management
4 1 (1.818%) Data Security
4 1 (1.818%) Time Management
4 1 (1.818%) Incident Management
4 1 (1.818%) Project Planning
4 1 (1.818%) Knowledge Management
4 1 (1.818%) Content Management
4 1 (1.818%) Software Deployment
4 1 (1.818%) Enterprise Content Management
4 1 (1.818%) High Availability
Programming Languages
1 11 (20.00%) SQL
2 3 (5.455%) PowerShell
3 1 (1.818%) Shell Script
Qualifications
1 11 (20.00%) MCITP
2 10 (18.18%) MCTS
2 10 (18.18%) CCNA
2 10 (18.18%) Cisco Certification
2 10 (18.18%) Microsoft Certification
3 9 (16.36%) MCSE
4 8 (14.55%) VMware Certified Professional (VCP)
5 7 (12.73%) Citrix Certification
6 6 (10.91%) CCSA
6 6 (10.91%) CCSE
6 6 (10.91%) CCIE
6 6 (10.91%) CCSP
6 6 (10.91%) CCNP
7 4 (7.273%) CCA
7 4 (7.273%) MCP
8 3 (5.455%) CCEE
9 2 (3.636%) Network+ Certification
9 2 (3.636%) Degree
9 2 (3.636%) A+ Certification
9 2 (3.636%) MCSA
System Software
1 31 (56.36%) Active Directory
2 19 (34.55%) VMware Infrastructure
3 11 (20.00%) vSphere
4 6 (10.91%) XenApp
5 5 (9.091%) VMware ESXi
6 4 (7.273%) Hyper-V
6 4 (7.273%) VMware ESX
7 3 (5.455%) VMware Server
7 3 (5.455%) XenDesktop
8 1 (1.818%) Xen
8 1 (1.818%) Citrix Presentation Server
8 1 (1.818%) VMware Workstation
8 1 (1.818%) XenServer
Systems Management
1 6 (10.91%) SCCM
2 3 (5.455%) WSUS
2 3 (5.455%) Backup Exec
3 2 (3.636%) WMI
4 1 (1.818%) SCOM
Vendors
1 34 (61.82%) VMware
2 32 (58.18%) Microsoft
3 25 (45.45%) Cisco
4 19 (34.55%) Citrix
5 6 (10.91%) CheckPoint
5 6 (10.91%) Oracle
6 5 (9.091%) CommVault
6 5 (9.091%) FalconStor
7 4 (7.273%) Apple
7 4 (7.273%) HP
7 4 (7.273%) Dell
8 3 (5.455%) Symantec
9 2 (3.636%) Google
9 2 (3.636%) NetApp
10 1 (1.818%) Veritas
10 1 (1.818%) Red Hat
10 1 (1.818%) Remedy
10 1 (1.818%) AppSense
10 1 (1.818%) Twitter
10 1 (1.818%) Kaseya
Essex
Citrix Administration (Presentation Server)... Understanding of Active Directory and associated core technologies (ie AD schema architecture, DNS, DHCP, GPO, LDAP etc...). At least one formal IT industry accreditation (...
Coal IT Services
Salary: From £30,000 to £35,000 per annum + excellent benefits
Posted: 20 May 2013