The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 220 203 247
Rank change year-on-year
-17 +44
Permanent jobs requiring a 3rd Line Support Engineer 32 40 31
As % of all permanent IT jobs located in the East of England 0.42% 0.55% 0.35%
As % of the Job Titles category 0.43% 0.58% 0.36%
Number of salaries quoted 21 37 28
Average salary £38,000 £30,000 £40,000
Average salary % change year-on-year
+26.66% -25.00%
UK excluding London average salary £35,000 £32,500 £34,500
% change year-on-year
+7.69% -5.79%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7382 6886 8679
As % of all permanent IT jobs located in the East of England 96.18% 95.02% 96.68%
Number of salaries quoted 6070 5911 7362
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the East of England

3rd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the East of England region.

3rd Line Support Engineer Salary Trend in the East of England

3rd Line Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the East of England region over the 3 months to 27 August 2014.

3rd Line Support Engineer Salary Histogram in the East of England

3rd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the East of England region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -25 14 £30,000 - 1
Cambridgeshire +1 13 £38,000 +16.92%
Bedfordshire -6 4 £33,000 -4.34%
Suffolk - 1 £32,500 - 1
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 27 August 2014, IT jobs across the East of England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 43 (69.35%) Windows
2 33 (53.23%) Microsoft
3 31 (50.00%) VMware
4 30 (48.39%) MS Exchange
5 28 (45.16%) Citrix
6 26 (41.94%) Active Directory
7 23 (37.10%) Windows Server 2008
8 22 (35.48%) Firewall
9 20 (32.26%) VMware Infrastructure
9 20 (32.26%) DNS
10 18 (29.03%) Exchange Server 2007
11 17 (27.42%) Citrix Certification
11 17 (27.42%) Exchange Server 2010
12 16 (25.81%) LAN
12 16 (25.81%) WAN
12 16 (25.81%) DHCP
13 15 (24.19%) Cisco Certification
13 15 (24.19%) Microsoft Certification
14 14 (22.58%) CCNA
14 14 (22.58%) ITIL
15 13 (20.97%) SQL
15 13 (20.97%) SQL Server
15 13 (20.97%) CCA
15 13 (20.97%) Hyper-V
15 13 (20.97%) XenApp
16 12 (19.35%) Windows Server 2003
16 12 (19.35%) Linux
17 11 (17.74%) MCP
17 11 (17.74%) VoIP
17 11 (17.74%) CheckPoint

3rd Line Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 27 August 2014, IT jobs across the East of England region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (48.39%) MS Exchange
2 18 (29.03%) Exchange Server 2007
3 17 (27.42%) Exchange Server 2010
4 7 (11.29%) Exchange Server 2013
5 6 (9.68%) Lync
6 5 (8.06%) SharePoint
7 4 (6.45%) Apache
8 3 (4.84%) Exchange Server 2003
8 3 (4.84%) SharePoint 2010
Applications
1 8 (12.90%) MS Excel
2 1 (1.61%) MS Visio
Cloud Services
1 6 (9.68%) PaaS
2 5 (8.06%) Office 365
3 2 (3.23%) Microsoft Azure
Communications & Networking
1 22 (35.48%) Firewall
2 20 (32.26%) DNS
3 16 (25.81%) LAN
3 16 (25.81%) WAN
3 16 (25.81%) DHCP
4 11 (17.74%) VoIP
4 11 (17.74%) SAN
5 7 (11.29%) VLAN
6 6 (9.68%) MPLS
6 6 (9.68%) PBX
6 6 (9.68%) ISDN
6 6 (9.68%) VPN
7 5 (8.06%) NetScaler
7 5 (8.06%) TCP/IP
7 5 (8.06%) Internet
7 5 (8.06%) Network Security
7 5 (8.06%) iSCSI
8 4 (6.45%) NAS
8 4 (6.45%) HTTP
8 4 (6.45%) Wireless
Database & Business Intelligence
1 13 (20.97%) SQL Server
2 9 (14.52%) SQL Server 2008
3 4 (6.45%) MySQL
General
1 6 (9.68%) Finance
1 6 (9.68%) Manufacturing
1 6 (9.68%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.23%) COM
Miscellaneous
1 6 (9.68%) Mathematics
2 5 (8.06%) Replication
3 1 (1.61%) Computer Science
Operating Systems
1 43 (69.35%) Windows
2 23 (37.10%) Windows Server 2008
3 12 (19.35%) Windows Server 2003
3 12 (19.35%) Linux
4 11 (17.74%) Windows Server 2012
5 8 (12.90%) Windows 7
6 6 (9.68%) Red Hat Enterprise Linux
7 4 (6.45%) Ubuntu
8 3 (4.84%) Windows XP
9 1 (1.61%) Solaris
9 1 (1.61%) UNIX
Processes & Methodologies
1 14 (22.58%) ITIL
2 7 (11.29%) E-Commerce
2 7 (11.29%) Project Management
2 7 (11.29%) Disaster Recovery
3 5 (8.06%) Problem Management
3 5 (8.06%) Change Management
4 3 (4.84%) Change Control
5 2 (3.23%) ERP
6 1 (1.61%) Service Management
6 1 (1.61%) Network Management
6 1 (1.61%) Security Management
6 1 (1.61%) Migration
6 1 (1.61%) Root Cause Analysis
Programming Languages
1 13 (20.97%) SQL
2 6 (9.68%) C
3 4 (6.45%) PHP
3 4 (6.45%) PowerShell
Qualifications
1 17 (27.42%) Citrix Certification
2 15 (24.19%) Cisco Certification
2 15 (24.19%) Microsoft Certification
3 14 (22.58%) CCNA
4 13 (20.97%) CCA
5 11 (17.74%) MCP
6 10 (16.13%) VMware Certified Professional (VCP)
7 9 (14.52%) Degree
8 8 (12.90%) MCSA
9 7 (11.29%) CCNP
10 6 (9.68%) MCSE
11 5 (8.06%) MCTS
11 5 (8.06%) CCSA
11 5 (8.06%) NCDA
12 4 (6.45%) CCEE
12 4 (6.45%) CCAA
12 4 (6.45%) CCIA
13 3 (4.84%) MCITP
13 3 (4.84%) CCDP
14 2 (3.23%) CCSE
Quality Assurance & Compliance
1 3 (4.84%) SLA
System Software
1 26 (41.94%) Active Directory
2 20 (32.26%) VMware Infrastructure
3 13 (20.97%) Hyper-V
3 13 (20.97%) XenApp
4 11 (17.74%) XenDesktop
5 9 (14.52%) VMware ESX
6 6 (9.68%) Terminal Services
7 3 (4.84%) vSphere
8 1 (1.61%) XenServer
Systems Management
1 4 (6.45%) Backup Exec
2 1 (1.61%) SCCM
2 1 (1.61%) Nagios
Vendors
1 33 (53.23%) Microsoft
2 31 (50.00%) VMware
3 28 (45.16%) Citrix
4 11 (17.74%) CheckPoint
5 10 (16.13%) Cisco
6 5 (8.06%) NetApp
6 5 (8.06%) HP
7 4 (6.45%) Red Hat
7 4 (6.45%) Websense
7 4 (6.45%) AppSense
7 4 (6.45%) SonicWALL
8 2 (3.23%) Veeam
8 2 (3.23%) Symantec
8 2 (3.23%) Intel
9 1 (1.61%) SAP
9 1 (1.61%) Sun
9 1 (1.61%) Kaseya
9 1 (1.61%) Twitter
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