3rd Line Support Engineer Jobs in the East of England

Third Line Support Engineer
England > East of England

The median Third Line Support Engineer salary in the East of England is £42,500 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 200 227 257
Rank change year-on-year +27 +30 -68
Permanent jobs requiring a 3rd Line Support Engineer 24 12 23
As % of all permanent jobs advertised in the East of England 0.40% 0.22% 0.36%
As % of the Job Titles category 0.42% 0.26% 0.38%
Number of salaries quoted 23 11 23
10th Percentile - - £35,850
25th Percentile £31,250 £37,250 £41,250
Median annual salary (50th Percentile) £42,500 £39,500 £50,000
Median % change year-on-year +7.59% -21.00% +17.65%
75th Percentile £47,500 £42,705 £52,500
90th Percentile - £43,750 £55,000
England median annual salary £40,000 £41,580 £40,000
% change year-on-year -3.80% +3.95% -

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,694 4,635 5,995
% of permanent jobs with a recognized job title 93.91% 84.27% 94.04%
Number of salaries quoted 4,348 2,298 2,889
10th Percentile £25,809 £26,750 £27,000
25th Percentile £31,500 £37,000 £35,165
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,750 £68,750 £65,000
90th Percentile £75,000 £83,750 £76,400
England median annual salary £53,500 £60,567 £60,000
% change year-on-year -11.67% +0.95% +9.09%

3rd Line Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing 3rd Line Support Engineer in the East of England.

Salary trend for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing 3rd Line Support Engineer in the East of England over the 6 months to 29 April 2024.

Salary histogram for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the East of England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +33 9 £36,250 -14.71% 2
Cambridgeshire +19 7 £42,500 +10.39% 2
Norfolk - 7 £45,000 -
Suffolk - 1 £44,500 -
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 29 April 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring 3rd Line Support Engineer in the job title.

1 23 (95.83%) Microsoft
2 21 (87.50%) Windows
2 21 (87.50%) Azure
3 19 (79.17%) Microsoft 365
3 19 (79.17%) Microsoft Exchange
3 19 (79.17%) Windows Server
4 16 (66.67%) VMware
5 13 (54.17%) Hyper-V
5 13 (54.17%) SharePoint
6 11 (45.83%) ITIL
7 10 (41.67%) Windows Server 2016
8 9 (37.50%) Social Skills
8 9 (37.50%) Remote Monitoring and Management
8 9 (37.50%) WatchGuard
8 9 (37.50%) VMware Infrastructure
9 8 (33.33%) VMware ESXi
9 8 (33.33%) DNS
9 8 (33.33%) Firewall
9 8 (33.33%) Citrix
10 7 (29.17%) DHCP
11 6 (25.00%) Active Directory
11 6 (25.00%) iPad
11 6 (25.00%) Windows Server 2019
11 6 (25.00%) Ticket Management
11 6 (25.00%) Remote Desktop
11 6 (25.00%) Virtual Desktop
11 6 (25.00%) Data Loss Prevention
11 6 (25.00%) Amazon RDS
11 6 (25.00%) Service Desk Management
11 6 (25.00%) Line Management

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (79.17%) Microsoft Exchange
2 13 (54.17%) SharePoint
3 4 (16.67%) Exchange Server 2007
3 4 (16.67%) Exchange Server 2010
3 4 (16.67%) Exchange Server 2013
4 2 (8.33%) WordPress
Applications
1 5 (20.83%) Microsoft Office
2 1 (4.17%) Microsoft Excel
2 1 (4.17%) MS Visio
Cloud Services
1 21 (87.50%) Azure
2 19 (79.17%) Microsoft 365
3 4 (16.67%) Mimecast
4 3 (12.50%) AWS
5 2 (8.33%) Google Workspace
6 1 (4.17%) Entra ID
Communications & Networking
1 8 (33.33%) DNS
1 8 (33.33%) Firewall
2 7 (29.17%) DHCP
3 6 (25.00%) Remote Desktop
4 5 (20.83%) TCP/IP
4 5 (20.83%) VPN
5 4 (16.67%) LAN
5 4 (16.67%) WAN
6 2 (8.33%) IP Telephony
6 2 (8.33%) Wi-Fi
7 1 (4.17%) Cisco ISE
7 1 (4.17%) Network Security
7 1 (4.17%) SAN
7 1 (4.17%) Wireless
Database & Business Intelligence
1 6 (25.00%) Amazon RDS
General
1 9 (37.50%) Social Skills
2 1 (4.17%) Analytical Skills
2 1 (4.17%) Pharmaceutical
Miscellaneous
1 6 (25.00%) iPad
2 2 (8.33%) Driving Licence
3 1 (4.17%) Management Information System
3 1 (4.17%) Security Posture
Operating Systems
1 21 (87.50%) Windows
2 19 (79.17%) Windows Server
3 10 (41.67%) Windows Server 2016
4 6 (25.00%) Windows Server 2019
5 4 (16.67%) Windows Server 2008
5 4 (16.67%) Windows Server 2012
6 2 (8.33%) Linux
6 2 (8.33%) Mac OS
Processes & Methodologies
1 11 (45.83%) ITIL
2 9 (37.50%) Remote Monitoring and Management
3 6 (25.00%) Data Loss Prevention
3 6 (25.00%) Line Management
3 6 (25.00%) Service Desk Management
3 6 (25.00%) Ticket Management
4 5 (20.83%) Problem-Solving
5 4 (16.67%) Break/Fix
6 3 (12.50%) Data Security
7 2 (8.33%) Customer Service
7 2 (8.33%) Mentoring
7 2 (8.33%) Migration
7 2 (8.33%) Patch Management
8 1 (4.17%) Continuous Improvement
8 1 (4.17%) Incident Management
8 1 (4.17%) Information Security
8 1 (4.17%) ISMS
8 1 (4.17%) Network Management
8 1 (4.17%) Security Architecture
8 1 (4.17%) SIEM
Programming Languages
1 3 (12.50%) PowerShell
Qualifications
1 3 (12.50%) CCNA
1 3 (12.50%) Cisco Certification
2 1 (4.17%) CCNP
2 1 (4.17%) MCP
2 1 (4.17%) Network+ Certification
Quality Assurance & Compliance
1 2 (8.33%) Cyber Essentials
2 1 (4.17%) GDPR
2 1 (4.17%) GxP
2 1 (4.17%) ISO/IEC 27001
System Software
1 13 (54.17%) Hyper-V
2 9 (37.50%) VMware Infrastructure
3 8 (33.33%) VMware ESXi
4 6 (25.00%) Active Directory
4 6 (25.00%) Virtual Desktop
Systems Management
1 4 (16.67%) Jamf Pro
1 4 (16.67%) Microsoft Intune
2 2 (8.33%) Microsoft Data Protection Manager
2 2 (8.33%) SCDPM
3 1 (4.17%) Active Directory Federation Services
3 1 (4.17%) DatAdvantage
3 1 (4.17%) QRadar
3 1 (4.17%) SCCM
3 1 (4.17%) Stealthwatch
3 1 (4.17%) Symantec Endpoint Protection
3 1 (4.17%) vCenter Server
3 1 (4.17%) WSUS
Vendors
1 23 (95.83%) Microsoft
2 16 (66.67%) VMware
3 9 (37.50%) WatchGuard
4 8 (33.33%) Citrix
5 3 (12.50%) Cisco
6 2 (8.33%) Acronis
6 2 (8.33%) Apple
6 2 (8.33%) ConnectWise
6 2 (8.33%) Dell
6 2 (8.33%) Google
6 2 (8.33%) HP
6 2 (8.33%) MikroTik
6 2 (8.33%) Ubiquiti
6 2 (8.33%) Veeam
7 1 (4.17%) Qualys
7 1 (4.17%) ServiceNow
7 1 (4.17%) Symantec
7 1 (4.17%) Varonis