The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 138 117 149
Rank change year-on-year
-21 +32
Permanent jobs requiring a 3rd Line Support Engineer 10 19 11
As % of all permanent IT jobs located in Hertfordshire 0.48% 0.90% 0.41%
As % of the Job Titles category 0.51% 0.94% 0.44%
Number of salaries quoted 9 19 11
Average salary £27,500 £40,000 £30,000
Average salary % change year-on-year
-31.25% +33.33%
90% offered a salary of more than £26,400 £29,000 £26,000
10% offered a salary of more than £38,000 £42,000 £40,000
UK excluding London average salary £35,000 £32,750 £35,000
% change year-on-year
+6.87% -6.42%
3rd Line Support Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1964 2028 2521
As % of all permanent IT jobs located in Hertfordshire 95.11% 95.71% 93.65%
Number of salaries quoted 1580 1569 2129
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Engineer
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in Hertfordshire

3rd Line Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the Hertfordshire region.

3rd Line Support Engineer Salary Trend in Hertfordshire

3rd Line Support Engineer
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the Hertfordshire region over the 3 months to 3 March 2015.

3rd Line Support Engineer Salary Histogram in Hertfordshire

3rd Line Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the Hertfordshire region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -21 6 £27,250 -31.87%
St Albans - 2 £40,000 -
Stevenage +24 1 £37,500 +29.31%
Harpenden - 1 £28,500 -
3rd Line Support Engineer
East of England

3rd Line Support Engineer
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 3 March 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 17 (100.00%) Windows
2 16 (94.12%) Active Directory
3 14 (82.35%) VMware
4 13 (76.47%) Cisco
5 12 (70.59%) Microsoft
5 12 (70.59%) VMware Infrastructure
6 9 (52.94%) MS Exchange
6 9 (52.94%) LAN
6 9 (52.94%) WAN
6 9 (52.94%) Windows Server 2012
7 8 (47.06%) MS Excel
7 8 (47.06%) Citrix
7 8 (47.06%) Windows Server 2008
8 7 (41.18%) Cisco Certification
8 7 (41.18%) Microsoft Certification
8 7 (41.18%) Hyper-V
9 6 (35.29%) Office 365
10 5 (29.41%) Windows 8
10 5 (29.41%) Windows 7
10 5 (29.41%) VPN
10 5 (29.41%) MCSE
10 5 (29.41%) MCSA
10 5 (29.41%) MCITP
11 4 (23.53%) Application Packaging
11 4 (23.53%) TCP/IP
11 4 (23.53%) Exchange Server 2007
11 4 (23.53%) SCCM
11 4 (23.53%) CCNP
11 4 (23.53%) CCNA
11 4 (23.53%) ZENworks

3rd Line Support Engineer
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 3 March 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (52.94%) MS Exchange
2 4 (23.53%) Exchange Server 2007
2 4 (23.53%) Exchange Server 2010
2 4 (23.53%) Exchange Server 2013
3 2 (11.76%) IIS
3 2 (11.76%) SharePoint
Applications
1 8 (47.06%) MS Excel
2 1 (5.88%) MS Office
Cloud Services
1 6 (35.29%) Office 365
2 3 (17.65%) Microsoft Azure
Communications & Networking
1 9 (52.94%) LAN
1 9 (52.94%) WAN
2 5 (29.41%) VPN
3 4 (23.53%) TCP/IP
4 3 (17.65%) DNS
4 3 (17.65%) SAN
4 3 (17.65%) iSCSI
5 2 (11.76%) Cisco ASA
5 2 (11.76%) DHCP
5 2 (11.76%) Firewall
6 1 (5.88%) Wi-Fi
6 1 (5.88%) VLAN
Database & Business Intelligence
1 2 (11.76%) SQL Server
1 2 (11.76%) SQL Server 2005
1 2 (11.76%) SQL Server 2008
1 2 (11.76%) SQL Server 2012
Libraries, Frameworks & Software Standards
1 4 (23.53%) Application Packaging
Operating Systems
1 17 (100.00%) Windows
2 9 (52.94%) Windows Server 2012
3 8 (47.06%) Windows Server 2008
4 5 (29.41%) Windows 7
4 5 (29.41%) Windows 8
5 3 (17.65%) Windows Server 2003
6 1 (5.88%) Mac OS
Processes & Methodologies
1 3 (17.65%) Project Management
1 3 (17.65%) Disaster Recovery
1 3 (17.65%) Root Cause Analysis
2 2 (11.76%) Software Deployment
2 2 (11.76%) Network Design
2 2 (11.76%) Change Management
3 1 (5.88%) Migration
3 1 (5.88%) Software Testing
3 1 (5.88%) Technical Architecture
Programming Languages
1 3 (17.65%) SQL
2 2 (11.76%) VB
2 2 (11.76%) PowerShell
Qualifications
1 7 (41.18%) Cisco Certification
1 7 (41.18%) Microsoft Certification
2 5 (29.41%) MCITP
2 5 (29.41%) MCSE
2 5 (29.41%) MCSA
3 4 (23.53%) CCNP
3 4 (23.53%) CCNA
4 2 (11.76%) VMware Certified Professional (VCP)
5 1 (5.88%) VCP4
5 1 (5.88%) CCIA
5 1 (5.88%) Citrix Certification
5 1 (5.88%) CCEA
5 1 (5.88%) MCP
Quality Assurance & Compliance
1 1 (5.88%) QA
System Software
1 16 (94.12%) Active Directory
2 12 (70.59%) VMware Infrastructure
3 7 (41.18%) Hyper-V
4 3 (17.65%) VMware ESX
5 1 (5.88%) Terminal Services
5 1 (5.88%) XenServer
5 1 (5.88%) XenDesktop
5 1 (5.88%) vSphere
Systems Management
1 4 (23.53%) ZENworks
1 4 (23.53%) SCCM
2 1 (5.88%) Backup Exec
Vendors
1 14 (82.35%) VMware
2 13 (76.47%) Cisco
3 12 (70.59%) Microsoft
4 8 (47.06%) Citrix
5 3 (17.65%) HP
6 2 (11.76%) Novell
6 2 (11.76%) Apple
7 1 (5.88%) Symantec
7 1 (5.88%) Dell
7 1 (5.88%) SonicWALL