The table below looks at the statistics for Incident Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 175 156 172
Rank change year-on-year
-19 +16
Permanent jobs citing Incident Management 89 108 81
As % of all permanent IT jobs located in the East of England 1.21% 1.41% 1.13%
As % of the Processes & Methodologies category 1.48% 1.75% 1.43%
Number of salaries quoted 69 98 68
Average salary £44,000 £42,500 £41,750
Average salary % change year-on-year
+3.52% +1.79%
90% offered a salary of more than £26,600 £26,700 £23,125
10% offered a salary of more than £65,000 £65,000 £51,200
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6029 6172 5655
As % of all permanent IT jobs located in the East of England 82.07% 80.32% 79.16%
Number of salaries quoted 5069 4995 4766
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,250 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East of England region.

Incident Management Salary Trend in the East of England

Incident Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Incident Management across the East of England region over the 3 months to 28 August 2015.

Incident Management Salary Histogram in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 27 £47,500 +11.76% 6
Essex -6 22 £46,250 +44.53% 1
Cambridgeshire +1 17 £37,500 +32.74% 7
Bedfordshire -16 15 £40,000 -5.88%
Suffolk +3 5 £50,000 +33.33%
Norfolk +3 3 £41,500 +22.05%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2015, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 105 (47.51%) ITIL
2 61 (27.60%) Microsoft
3 46 (20.81%) Change Management
4 45 (20.36%) SLA
5 42 (19.00%) Windows
6 41 (18.55%) Problem Management
7 40 (18.10%) Service Delivery
8 39 (17.65%) VMware
9 38 (17.19%) Cisco
10 36 (16.29%) Information Security
10 36 (16.29%) VMware Infrastructure
11 33 (14.93%) Active Directory
12 32 (14.48%) ITIL Certification
12 32 (14.48%) Firewall
13 29 (13.12%) Analytical Skills
14 28 (12.67%) SQL
14 28 (12.67%) MS Excel
15 27 (12.22%) Citrix
16 25 (11.31%) MS Exchange
17 24 (10.86%) Linux
17 24 (10.86%) Service Management
18 22 (9.95%) Management Information System
18 22 (9.95%) Finance
18 22 (9.95%) Retail
18 22 (9.95%) Root Cause Analysis
19 21 (9.50%) Data Centre
19 21 (9.50%) IIS
20 20 (9.05%) Cisco Certification
20 20 (9.05%) Degree
21 18 (8.14%) SAN

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 28 August 2015, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (11.31%) MS Exchange
2 21 (9.50%) IIS
3 12 (5.43%) Apache
3 12 (5.43%) Exchange Server 2010
4 10 (4.52%) JBoss
5 9 (4.07%) Exchange Server 2013
6 8 (3.62%) WebLogic
6 8 (3.62%) Tomcat
7 7 (3.17%) SharePoint
8 2 (0.90%) WebSphere
9 1 (0.45%) Lync
9 1 (0.45%) ColdFusion
9 1 (0.45%) Blackberry Enterprise Server
9 1 (0.45%) CMS
Applications
1 28 (12.67%) MS Excel
2 14 (6.33%) MS Office
3 1 (0.45%) MS Project
Business Applications
1 7 (3.17%) Dynamics CRM
2 1 (0.45%) JDE EnterpriseOne
2 1 (0.45%) SAP R/3
2 1 (0.45%) Oracle Applications
Cloud Services
1 10 (4.52%) PaaS
2 7 (3.17%) Microsoft Azure
3 6 (2.71%) SaaS
4 5 (2.26%) Office 365
Communications & Networking
1 32 (14.48%) Firewall
2 18 (8.14%) SAN
3 11 (4.98%) VLAN
4 10 (4.52%) TCP/IP
5 5 (2.26%) OSPF
5 5 (2.26%) LAN
5 5 (2.26%) WAN
6 4 (1.81%) Ethernet
6 4 (1.81%) HTTP
6 4 (1.81%) RIP
6 4 (1.81%) ADSL
6 4 (1.81%) BGP
7 3 (1.36%) EIGRP
7 3 (1.36%) VPN
7 3 (1.36%) Internet
7 3 (1.36%) SDH
7 3 (1.36%) FTP
7 3 (1.36%) DWDM
7 3 (1.36%) Wireless
7 3 (1.36%) Intrusion Detection
Database & Business Intelligence
1 6 (2.71%) SQL Server
1 6 (2.71%) SQL Server Reporting Services
2 5 (2.26%) Data Warehouse
2 5 (2.26%) MySQL
3 2 (0.90%) Oracle Database 10g
3 2 (0.90%) Oracle OWB
3 2 (0.90%) Oracle ODI
3 2 (0.90%) Oracle Database
3 2 (0.90%) DTS
3 2 (0.90%) SQL Server Integration Services
3 2 (0.90%) SQL Server Analysis Services
4 1 (0.45%) MongoDB
4 1 (0.45%) NoSQL
4 1 (0.45%) Couchbase
4 1 (0.45%) OLTP
Development Applications
1 8 (3.62%) VisualVM
2 3 (1.36%) VSS/SourceSafe
3 1 (0.45%) Visual Studio
General
1 22 (9.95%) Finance
1 22 (9.95%) Retail
2 13 (5.88%) Telecoms
3 8 (3.62%) Publishing
4 6 (2.71%) Banking
5 4 (1.81%) Legal
6 3 (1.36%) Electronics
7 2 (0.90%) Manufacturing
8 1 (0.45%) Advertising
8 1 (0.45%) Games
Job Titles
1 66 (29.86%) Analyst
2 27 (12.22%) Service Manager
3 26 (11.76%) Support Analyst
4 21 (9.50%) Applications Support
5 20 (9.05%) Incident Manager
6 19 (8.60%) Security Analyst
7 17 (7.69%) Senior Analyst
8 16 (7.24%) Delivery Manager
9 15 (6.79%) Support Manager
10 14 (6.33%) Services Delivery Manager
11 12 (5.43%) Senior Manager
11 12 (5.43%) IT Security Analyst
12 11 (4.98%) Applications Support Analyst
13 10 (4.52%) Service Analyst
13 10 (4.52%) Technical Support
13 10 (4.52%) Problem Manager
13 10 (4.52%) Production Manager
14 9 (4.07%) Incident & Problem Manager
14 9 (4.07%) Server Analyst
14 9 (4.07%) Senior Server Analyst
Libraries, Frameworks & Software Standards
1 9 (4.07%) Middleware
2 8 (3.62%) .NET
2 8 (3.62%) COM+
3 2 (0.90%) CSS
3 2 (0.90%) ASP.NET
4 1 (0.45%) COM
4 1 (0.45%) DHTML
4 1 (0.45%) HTML
4 1 (0.45%) SOAP
4 1 (0.45%) XML
4 1 (0.45%) DOM
4 1 (0.45%) Application Packaging
Miscellaneous
1 29 (13.12%) Analytical Skills
2 22 (9.95%) Management Information System
3 21 (9.50%) Data Centre
4 10 (4.52%) AS400
4 10 (4.52%) Client/Server
4 10 (4.52%) Mathematics
5 9 (4.07%) Statistics
5 9 (4.07%) Fat Client
5 9 (4.07%) Thin Client
6 8 (3.62%) Computer Science
6 8 (3.62%) DataPower
6 8 (3.62%) Enterprise Software
7 5 (2.26%) CMDB
7 5 (2.26%) FMCG
8 3 (1.36%) Blackberry
8 3 (1.36%) User Experience
9 2 (0.90%) EMC VNX
9 2 (0.90%) Mainframe
9 2 (0.90%) PKI
10 1 (0.45%) Life Science
Operating Systems
1 42 (19.00%) Windows
2 24 (10.86%) Linux
3 14 (6.33%) Windows Server 2008
4 9 (4.07%) Windows Server 2012
5 8 (3.62%) UNIX
6 3 (1.36%) Windows Server 2003
7 2 (0.90%) Red Hat Enterprise Linux
7 2 (0.90%) Solaris
7 2 (0.90%) AIX
8 1 (0.45%) HPUX
8 1 (0.45%) Windows 7
8 1 (0.45%) Android
Processes & Methodologies
1 105 (47.51%) ITIL
2 46 (20.81%) Change Management
3 41 (18.55%) Problem Management
4 40 (18.10%) Service Delivery
5 36 (16.29%) Information Security
6 24 (10.86%) Service Management
7 22 (9.95%) Root Cause Analysis
8 18 (8.14%) Project Management
9 17 (7.69%) Time Management
10 15 (6.79%) Vulnerability Management
10 15 (6.79%) Capacity Planning
10 15 (6.79%) CRM
11 14 (6.33%) PRINCE2
11 14 (6.33%) Disaster Recovery
11 14 (6.33%) Change Control
12 13 (5.88%) Capacity Management
12 13 (5.88%) Stakeholder Management
12 13 (5.88%) Mentoring
13 12 (5.43%) Configuration Management
13 12 (5.43%) Penetration Testing
Programming Languages
1 28 (12.67%) SQL
2 11 (4.98%) C
3 10 (4.52%) COBOL
4 2 (0.90%) Java
4 2 (0.90%) JavaScript
4 2 (0.90%) C#
4 2 (0.90%) T-SQL
4 2 (0.90%) PL/SQL
5 1 (0.45%) PowerShell
5 1 (0.45%) PHP
Qualifications
1 32 (14.48%) ITIL Certification
2 20 (9.05%) Cisco Certification
2 20 (9.05%) Degree
3 15 (6.79%) CISSP
4 13 (5.88%) VMware Certified Professional (VCP)
5 12 (5.43%) CCNP
6 10 (4.52%) CCNA
7 9 (4.07%) MCP
8 8 (3.62%) Security Cleared
9 7 (3.17%) SC Cleared
9 7 (3.17%) CISA
10 6 (2.71%) CISM
10 6 (2.71%) DV Cleared
10 6 (2.71%) CEH
11 5 (2.26%) PRINCE2 Certification
11 5 (2.26%) CRISC
12 3 (1.36%) GCIA
12 3 (1.36%) GSEC
12 3 (1.36%) GCIH
12 3 (1.36%) Microsoft Certification
Quality Assurance & Compliance
1 45 (20.36%) SLA
2 18 (8.14%) ISO/IEC 27001
3 16 (7.24%) PCI DSS
4 8 (3.62%) COBIT
5 3 (1.36%) QA
6 1 (0.45%) ISO 9000
System Software
1 36 (16.29%) VMware Infrastructure
2 33 (14.93%) Active Directory
3 12 (5.43%) Terminal Services
4 9 (4.07%) XenDesktop
5 5 (2.26%) VirtualBox
5 5 (2.26%) XenServer
6 4 (1.81%) Hyper-V
7 3 (1.36%) XenApp
8 2 (0.90%) NFS
9 1 (0.45%) VMware ESX
9 1 (0.45%) Firmware
9 1 (0.45%) SRDF
9 1 (0.45%) EMC RecoverPoint
9 1 (0.45%) vSphere
9 1 (0.45%) VMware ESXi
Systems Management
1 11 (4.98%) McAfee ePO
2 8 (3.62%) Opsview
2 8 (3.62%) Nagios
3 7 (3.17%) Symantec Enterprise Vault
4 3 (1.36%) SCCM
5 1 (0.45%) NSN NetAct
5 1 (0.45%) Netcool
5 1 (0.45%) Control-M
5 1 (0.45%) SnapMirror
5 1 (0.45%) SnapVault
Vendors
1 61 (27.60%) Microsoft
2 39 (17.65%) VMware
3 38 (17.19%) Cisco
4 27 (12.22%) Citrix
5 18 (8.14%) CheckPoint
6 15 (6.79%) HP
7 13 (5.88%) NetApp
8 12 (5.43%) Symantec
8 12 (5.43%) IBM
9 11 (4.98%) McAfee
10 9 (4.07%) Tripwire
10 9 (4.07%) Splunk
11 7 (3.17%) Clearswift
11 7 (3.17%) LogRhythm
12 6 (2.71%) Red Hat
13 5 (2.26%) Oracle
13 5 (2.26%) Websense
14 4 (1.81%) F5
14 4 (1.81%) Juniper
14 4 (1.81%) EMC
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