The table below looks at the statistics for Incident Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 148 171 170
Rank change year-on-year
+23 -1
Permanent jobs citing Incident Management 119 101 96
As % of all permanent IT jobs located in the East of England 1.61% 1.24% 1.12%
As % of the Processes & Methodologies category 2.01% 1.58% 1.47%
Number of salaries quoted 66 60 85
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £23,950 £19,000 £27,900
10% offered a salary of more than £55,000 £55,000 £48,500
UK excluding London average salary £40,000 £37,500 £39,000
% change year-on-year
+6.66% -3.84%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5917 6385 6541
As % of all permanent IT jobs located in the East of England 79.93% 78.69% 76.56%
Number of salaries quoted 4749 5228 5602
Average salary £45,000 £42,500 £42,750
Average salary % change year-on-year
+5.88% -0.58%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £60,000
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East of England region.

Incident Management Salary Trend in the East of England

Incident Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Incident Management across the East of England region over the 3 months to 31 March 2015.

Incident Management Salary Histogram in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +25 42 £40,000 +11.11% 2
Hertfordshire +13 33 £40,000 +14.28% 3
Bedfordshire +22 29 £42,500 +13.33% 1
Essex +11 28 £55,000 +10.00% 2
Suffolk +5 1 £47,500 -
Norfolk -3 1 £32,500 -40.90%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 31 March 2015, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 108 (42.19%) ITIL
2 57 (22.27%) SLA
3 54 (21.09%) Windows
4 48 (18.75%) Citrix
5 46 (17.97%) Active Directory
6 45 (17.58%) Problem Management
7 41 (16.02%) Cisco
8 40 (15.63%) Analytical Skills
9 36 (14.06%) Microsoft
9 36 (14.06%) Configuration Management
10 35 (13.67%) Change Management
11 33 (12.89%) Change Control
12 31 (12.11%) VMware Infrastructure
12 31 (12.11%) VMware
13 30 (11.72%) Degree
14 29 (11.33%) Service Delivery
15 28 (10.94%) Service Management
15 28 (10.94%) Finance
16 26 (10.16%) IBM
17 25 (9.77%) MS Excel
17 25 (9.77%) IIS
18 23 (8.98%) JBoss
18 23 (8.98%) ISO/IEC 27001
18 23 (8.98%) VMware Certified Professional (VCP)
19 21 (8.20%) COM+
19 21 (8.20%) MS Office
19 21 (8.20%) WebLogic
19 21 (8.20%) .NET
19 21 (8.20%) Apache
19 21 (8.20%) Tomcat

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 31 March 2015, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (9.77%) IIS
2 23 (8.98%) JBoss
3 21 (8.20%) Apache
3 21 (8.20%) Tomcat
3 21 (8.20%) WebLogic
4 19 (7.42%) MS Exchange
5 12 (4.69%) ColdFusion
6 11 (4.30%) Exchange Server 2010
7 6 (2.34%) Exchange Server 2007
8 3 (1.17%) SharePoint
9 2 (0.78%) NetWeaver
9 2 (0.78%) Blackberry Enterprise Server
9 2 (0.78%) Exchange Server 5.5
9 2 (0.78%) WebSphere
9 2 (0.78%) SAP Portal
9 2 (0.78%) Exchange Server 2013
Applications
1 25 (9.77%) MS Excel
2 21 (8.20%) MS Office
3 2 (0.78%) MS Visio
4 1 (0.39%) MS PowerPoint
Business Applications
1 3 (1.17%) Dynamics CRM
2 2 (0.78%) SAP FI
2 2 (0.78%) SAP FI/CO
2 2 (0.78%) SAP CO
3 1 (0.39%) Remedy ITSM
Cloud Services
1 4 (1.56%) Microsoft Azure
2 1 (0.39%) Office 365
Communications & Networking
1 21 (8.20%) LAN
2 18 (7.03%) WAN
3 16 (6.25%) Firewall
4 15 (5.86%) SAN
5 12 (4.69%) Internet
6 11 (4.30%) Wi-Fi
7 8 (3.13%) DHCP
7 8 (3.13%) DNS
8 6 (2.34%) Unified Communications
9 4 (1.56%) Structured Cabling
9 4 (1.56%) Ethernet
9 4 (1.56%) SDH
9 4 (1.56%) VoIP
9 4 (1.56%) ADSL
9 4 (1.56%) Wireless
9 4 (1.56%) DWDM
9 4 (1.56%) TCP/IP
10 3 (1.17%) HTTP
11 2 (0.78%) VPN
11 2 (0.78%) VLAN
Database & Business Intelligence
1 12 (4.69%) MySQL
2 11 (4.30%) SQL Server
3 10 (3.91%) Relational Database
4 9 (3.52%) RDBMS
5 7 (2.73%) Oracle Database 10g
5 7 (2.73%) SQL Server 2005
5 7 (2.73%) Oracle Database 11g
5 7 (2.73%) SQL Server 2008
5 7 (2.73%) Oracle Database
6 1 (0.39%) SAP BI
Development Applications
1 21 (8.20%) VisualVM
General
1 28 (10.94%) Finance
2 16 (6.25%) Telecoms
3 9 (3.52%) Publishing
4 5 (1.95%) Retail
4 5 (1.95%) Legal
5 4 (1.56%) Back Office
5 4 (1.56%) Electronics
6 2 (0.78%) Multimedia
7 1 (0.39%) Manufacturing
7 1 (0.39%) Front Office
Job Titles
1 121 (47.27%) Analyst
2 58 (22.66%) Support Analyst
3 24 (9.38%) Applications Support
4 23 (8.98%) Senior Analyst
5 19 (7.42%) Server Analyst
5 19 (7.42%) Senior Server Analyst
6 17 (6.64%) Technical Support
6 17 (6.64%) Network Engineer
7 16 (6.25%) Applications Support Analyst
8 15 (5.86%) Incident Manager
8 15 (5.86%) Support Manager
9 14 (5.47%) Service Analyst
10 13 (5.08%) Technical Support Analyst
10 13 (5.08%) Technical Analyst
11 12 (4.69%) Problem Manager
11 12 (4.69%) Service Manager
12 11 (4.30%) Senior Network Engineer
13 10 (3.91%) Team Leader
13 10 (3.91%) Applications Manager
13 10 (3.91%) Information Security Officer
Libraries, Frameworks & Software Standards
1 21 (8.20%) .NET
1 21 (8.20%) COM+
1 21 (8.20%) Middleware
2 13 (5.08%) HTML
3 12 (4.69%) DHTML
3 12 (4.69%) ASP.NET
3 12 (4.69%) SOAP
3 12 (4.69%) XML
3 12 (4.69%) DOM
Miscellaneous
1 40 (15.63%) Analytical Skills
2 21 (8.20%) Enterprise Software
2 21 (8.20%) DataPower
3 14 (5.47%) Blackberry
4 10 (3.91%) EMV
5 7 (2.73%) Client/Server
6 6 (2.34%) AS400
7 5 (1.95%) Management Information System
7 5 (1.95%) CMDB
8 4 (1.56%) Mathematics
9 3 (1.17%) Computer Science
9 3 (1.17%) Enterprise Storage
10 2 (0.78%) Fat Client
10 2 (0.78%) Thin Client
10 2 (0.78%) Mainframe
11 1 (0.39%) Handset
11 1 (0.39%) Cryptography
11 1 (0.39%) PKI
11 1 (0.39%) Statistics
11 1 (0.39%) iSeries
Operating Systems
1 54 (21.09%) Windows
2 21 (8.20%) Red Hat Enterprise Linux
3 20 (7.81%) Linux
4 19 (7.42%) Windows 7
5 15 (5.86%) UNIX
6 8 (3.13%) Windows Server 2008
7 6 (2.34%) Windows XP
7 6 (2.34%) Windows 8
8 3 (1.17%) Windows Server 2012
9 2 (0.78%) AIX
10 1 (0.39%) Windows Server 2003
10 1 (0.39%) Windows Vista
10 1 (0.39%) Android
10 1 (0.39%) Apple iOS
Processes & Methodologies
1 108 (42.19%) ITIL
2 45 (17.58%) Problem Management
3 36 (14.06%) Configuration Management
4 35 (13.67%) Change Management
5 33 (12.89%) Change Control
6 29 (11.33%) Service Delivery
7 28 (10.94%) Service Management
8 21 (8.20%) Performance Tuning
9 18 (7.03%) Capacity Planning
9 18 (7.03%) Risk Management
10 16 (6.25%) Agile Software Development
10 16 (6.25%) Time Management
11 15 (5.86%) Waterfall
12 14 (5.47%) Asset Management
13 12 (4.69%) Information Security
13 12 (4.69%) Disaster Recovery
13 12 (4.69%) Six Sigma
14 10 (3.91%) Performance Management
14 10 (3.91%) Matrix Management
15 9 (3.52%) E-Commerce
Programming Languages
1 19 (7.42%) SQL
2 12 (4.69%) PHP
2 12 (4.69%) JavaScript
3 11 (4.30%) Java
4 6 (2.34%) COBOL
5 1 (0.39%) C
5 1 (0.39%) Perl
5 1 (0.39%) VBA
5 1 (0.39%) Bash Shell
Qualifications
1 30 (11.72%) Degree
2 23 (8.98%) VMware Certified Professional (VCP)
3 21 (8.20%) Security Cleared
4 20 (7.81%) SC Cleared
5 17 (6.64%) ITIL Certification
6 16 (6.25%) Cisco Certification
7 14 (5.47%) CCNP
8 12 (4.69%) MCP
8 12 (4.69%) CISSP
8 12 (4.69%) Six Sigma Green Belt
8 12 (4.69%) CISA
9 11 (4.30%) CISM
9 11 (4.30%) CCSA
10 6 (2.34%) Microsoft Certification
11 5 (1.95%) MCSA
11 5 (1.95%) MCDST
12 4 (1.56%) MCITP
12 4 (1.56%) HNC
12 4 (1.56%) MCSE
13 3 (1.17%) CCNA
Quality Assurance & Compliance
1 57 (22.27%) SLA
2 23 (8.98%) ISO/IEC 27001
3 11 (4.30%) PCI DSS
4 5 (1.95%) QA
5 2 (0.78%) COBIT
6 1 (0.39%) ISO 9000
System Software
1 46 (17.97%) Active Directory
2 31 (12.11%) VMware Infrastructure
3 5 (1.95%) Microsoft App-V
4 3 (1.17%) VMware ESX
4 3 (1.17%) XenApp
4 3 (1.17%) XenDesktop
4 3 (1.17%) vSphere
4 3 (1.17%) VMware ESXi
5 2 (0.78%) Terminal Services
Systems Management
1 21 (8.20%) Nagios
1 21 (8.20%) Opsview
2 13 (5.08%) SCCM
3 7 (2.73%) Symantec Enterprise Vault
4 4 (1.56%) Backup Exec
4 4 (1.56%) SCOM
5 1 (0.39%) ZENworks
5 1 (0.39%) MOM
5 1 (0.39%) Systems Management Server (SMS)
5 1 (0.39%) Control-M
Vendors
1 48 (18.75%) Citrix
2 41 (16.02%) Cisco
3 36 (14.06%) Microsoft
4 31 (12.11%) VMware
5 26 (10.16%) IBM
6 21 (8.20%) Splunk
7 12 (4.69%) Red Hat
8 11 (4.30%) CheckPoint
9 10 (3.91%) Remedy
10 7 (2.73%) Symantec
10 7 (2.73%) Oracle
10 7 (2.73%) NetApp
10 7 (2.73%) Lotus
11 4 (1.56%) Nortel
11 4 (1.56%) Avaya
11 4 (1.56%) Juniper
11 4 (1.56%) Ciena
12 3 (1.17%) LogRhythm
12 3 (1.17%) Clearswift
12 3 (1.17%) HP
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