The table below looks at the statistics for Incident Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 153 192 185
Rank change year-on-year
+39 -7
Permanent jobs citing Incident Management 114 49 95
As % of all permanent IT jobs located in the East of England 1.46% 0.70% 1.03%
As % of the Processes & Methodologies category 1.82% 0.89% 1.36%
Number of salaries quoted 90 32 76
Average salary £42,500 £36,500 £36,250
Average salary % change year-on-year
+16.43% +0.68%
90% offered a salary of more than £26,450 £30,400 £20,000
10% offered a salary of more than £59,250 £63,000 £52,000
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6251 5506 6992
As % of all permanent IT jobs located in the East of England 80.14% 78.51% 75.64%
Number of salaries quoted 4940 4578 5919
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £29,733 £29,500
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East of England region.

Incident Management Salary Trend in the East of England

Incident Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Incident Management across the East of England region over the 3 months to 21 October 2014.

Incident Management Salary Histogram in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +19 37 £45,000 +18.42% 1
Hertfordshire +5 33 £42,500 +3.65% 7
Essex +19 27 £47,500 -13.63% 1
Cambridgeshire -6 22 £29,000 -20.54% 4
Norfolk +12 2 £36,250 -30.95%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 21 October 2014, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 123 (51.25%) ITIL
2 62 (25.83%) Windows
3 57 (23.75%) MS Office
4 55 (22.92%) Microsoft
5 47 (19.58%) SLA
5 47 (19.58%) MS Excel
5 47 (19.58%) Service Delivery
6 45 (18.75%) SQL
7 44 (18.33%) Oracle
8 41 (17.08%) Active Directory
9 40 (16.67%) Citrix
10 39 (16.25%) Linux
11 37 (15.42%) Service Management
11 37 (15.42%) Root Cause Analysis
12 33 (13.75%) Analytical Skills
13 32 (13.33%) Finance
14 31 (12.92%) Management Information System
15 28 (11.67%) Change Control
15 28 (11.67%) Degree
15 28 (11.67%) Problem Management
16 27 (11.25%) Oracle Database
17 26 (10.83%) IIS
17 26 (10.83%) SQL Server
17 26 (10.83%) MS Exchange
18 25 (10.42%) Cisco
18 25 (10.42%) Firewall
18 25 (10.42%) Information Security
18 25 (10.42%) Oracle Database 11g
19 24 (10.00%) Red Hat Enterprise Linux
20 23 (9.58%) Exchange Server 2007

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 21 October 2014, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 26 (10.83%) IIS
1 26 (10.83%) MS Exchange
2 23 (9.58%) Exchange Server 2007
3 13 (5.42%) Apache
3 13 (5.42%) Tomcat
3 13 (5.42%) JBoss
4 11 (4.58%) WebLogic
5 7 (2.92%) SharePoint
6 6 (2.50%) Exchange Server 5.5
6 6 (2.50%) Exchange Server 2010
6 6 (2.50%) Blackberry Enterprise Server
7 5 (2.08%) ColdFusion
8 4 (1.67%) SharePoint Server
9 3 (1.25%) WebSphere
10 2 (0.83%) JCAPS
11 1 (0.42%) IBM Notes
11 1 (0.42%) Lotus Domino
11 1 (0.42%) SharePoint 2010
11 1 (0.42%) Liferay
11 1 (0.42%) GlassFish
Applications
1 57 (23.75%) MS Office
2 47 (19.58%) MS Excel
3 19 (7.92%) MS Visio
4 15 (6.25%) MS PowerPoint
Business Applications
1 10 (4.17%) Oracle Applications
2 3 (1.25%) SAP MM
3 1 (0.42%) assyst
Cloud Services
1 5 (2.08%) Amazon AWS
2 3 (1.25%) SaaS
2 3 (1.25%) Microsoft Azure
3 1 (0.42%) Amazon EC2
3 1 (0.42%) Amazon S3
3 1 (0.42%) Google Apps
Communications & Networking
1 25 (10.42%) Firewall
2 23 (9.58%) TCP/IP
3 19 (7.92%) VoIP
4 18 (7.50%) SAN
5 16 (6.67%) WAN
5 16 (6.67%) NAS
6 14 (5.83%) LAN
7 13 (5.42%) BIG-IP
7 13 (5.42%) VPN
7 13 (5.42%) MPLS
8 11 (4.58%) Internet
9 10 (4.17%) Unified Communications
9 10 (4.17%) DNS
10 9 (3.75%) Network Security
11 7 (2.92%) SSL
11 7 (2.92%) HTTP
11 7 (2.92%) HTTPS
12 5 (2.08%) VLAN
13 3 (1.25%) IPsec
13 3 (1.25%) SNMP
Database & Business Intelligence
1 27 (11.25%) Oracle Database
2 26 (10.83%) SQL Server
3 25 (10.42%) Oracle Database 11g
4 13 (5.42%) Relational Database
5 12 (5.00%) RDBMS
6 11 (4.58%) SQL Server 2005
7 10 (4.17%) SQL Server 2008
7 10 (4.17%) Oracle Database 10g
8 7 (2.92%) MySQL
9 6 (2.50%) Data Mining
10 5 (2.08%) Oracle Reports
Development Applications
1 11 (4.58%) VisualVM
2 3 (1.25%) VSS/SourceSafe
3 1 (0.42%) JMeter
3 1 (0.42%) Selenium
General
1 32 (13.33%) Finance
2 15 (6.25%) Retail
3 14 (5.83%) Legal
4 9 (3.75%) Telecoms
5 6 (2.50%) Military
5 6 (2.50%) Electronics
6 5 (2.08%) Marketing
7 4 (1.67%) Pharmaceutical
8 3 (1.25%) Back Office
9 2 (0.83%) Manufacturing
9 2 (0.83%) Automotive
10 1 (0.42%) Law
Job Titles
1 80 (33.33%) Analyst
2 34 (14.17%) Support Analyst
3 21 (8.75%) Service Analyst
3 21 (8.75%) Team Leader
4 18 (7.50%) Service Manager
5 16 (6.67%) Service Desk Analyst
6 15 (6.25%) DBA
6 15 (6.25%) Oracle DBA
6 15 (6.25%) Incident Manager
7 13 (5.42%) Applications Support
8 12 (5.00%) Help Desk Support
9 10 (4.17%) Services Delivery Manager
9 10 (4.17%) Delivery Manager
10 9 (3.75%) Technical Manager
10 9 (3.75%) Support Engineer
11 8 (3.33%) IT Support
11 8 (3.33%) Applications Support Analyst
11 8 (3.33%) Security Analyst
12 7 (2.92%) Support Specialist
12 7 (2.92%) Technical Support
Libraries, Frameworks & Software Standards
1 15 (6.25%) .NET
2 13 (5.42%) Middleware
3 11 (4.58%) COM+
4 7 (2.92%) Web Services
5 6 (2.50%) HTML
5 6 (2.50%) XML
5 6 (2.50%) SOAP
6 4 (1.67%) DHTML
6 4 (1.67%) ASP.NET
6 4 (1.67%) DOM
7 2 (0.83%) Oracle Fusion
8 1 (0.42%) Ajax
Miscellaneous
1 33 (13.75%) Analytical Skills
2 31 (12.92%) Management Information System
3 21 (8.75%) Replication
4 17 (7.08%) Blackberry
5 14 (5.83%) Computer Science
6 11 (4.58%) Enterprise Software
6 11 (4.58%) DataPower
7 8 (3.33%) Mathematics
7 8 (3.33%) Statistics
7 8 (3.33%) Video Conferencing
8 6 (2.50%) iSeries
8 6 (2.50%) Chip and PIN
9 5 (2.08%) PMI
10 4 (1.67%) Performance Metrics
10 4 (1.67%) Taxonomies
10 4 (1.67%) Life Science
10 4 (1.67%) EMV
11 3 (1.25%) AS400
11 3 (1.25%) Data Protection Act
12 2 (0.83%) Digital Media
Operating Systems
1 62 (25.83%) Windows
2 39 (16.25%) Linux
3 24 (10.00%) Red Hat Enterprise Linux
4 20 (8.33%) UNIX
5 18 (7.50%) Windows Server 2008
6 17 (7.08%) Windows 7
7 16 (6.67%) Windows Server 2003
8 15 (6.25%) Oracle Linux
8 15 (6.25%) SUSE
9 8 (3.33%) Windows XP
10 5 (2.08%) Windows 8
11 3 (1.25%) OS/400
11 3 (1.25%) Windows Server 2012
12 2 (0.83%) Windows Vista
12 2 (0.83%) Apple iOS
12 2 (0.83%) Android
13 1 (0.42%) MVS
Processes & Methodologies
1 123 (51.25%) ITIL
2 47 (19.58%) Service Delivery
3 37 (15.42%) Service Management
3 37 (15.42%) Root Cause Analysis
4 28 (11.67%) Change Control
4 28 (11.67%) Problem Management
5 25 (10.42%) Information Security
6 23 (9.58%) E-Commerce
7 22 (9.17%) Change Management
8 19 (7.92%) Migration
9 18 (7.50%) Configuration Management
10 16 (6.67%) ITSM
10 16 (6.67%) Performance Management
11 15 (6.25%) Data Migration
11 15 (6.25%) Performance Engineering
12 14 (5.83%) Continuous Improvement
13 13 (5.42%) Network Management
14 12 (5.00%) Agile Software Development
15 11 (4.58%) Data Security
15 11 (4.58%) Stakeholder Management
Programming Languages
1 45 (18.75%) SQL
2 15 (6.25%) PL/SQL
3 12 (5.00%) Java
4 5 (2.08%) JavaScript
5 4 (1.67%) PHP
6 2 (0.83%) COBOL
7 1 (0.42%) T-SQL
7 1 (0.42%) VBScript
7 1 (0.42%) VBA
7 1 (0.42%) PowerShell
Qualifications
1 28 (11.67%) Degree
2 23 (9.58%) MCP
3 22 (9.17%) Microsoft Certification
4 21 (8.75%) ITIL Certification
5 15 (6.25%) MCSE
6 9 (3.75%) Cisco Certification
7 8 (3.33%) PRINCE2 Certification
7 8 (3.33%) MCSA
8 7 (2.92%) ITIL Foundation Certificate
9 6 (2.50%) CCNP
9 6 (2.50%) A+ Certification
9 6 (2.50%) CISSP
9 6 (2.50%) CISM
10 5 (2.08%) PMI Certification
10 5 (2.08%) CCNA
10 5 (2.08%) Security Cleared
11 4 (1.67%) MCTS
11 4 (1.67%) Six Sigma Green Belt
11 4 (1.67%) PCI QSA
11 4 (1.67%) SC Cleared
Quality Assurance & Compliance
1 47 (19.58%) SLA
2 22 (9.17%) ISO/IEC 27001
3 15 (6.25%) Sarbanes-Oxley
4 10 (4.17%) PCI DSS
5 6 (2.50%) ISO 9001
6 4 (1.67%) GCP
6 4 (1.67%) GMP
6 4 (1.67%) GLP
7 1 (0.42%) Solvency II
7 1 (0.42%) COBIT
7 1 (0.42%) QA
System Software
1 41 (17.08%) Active Directory
2 15 (6.25%) Oracle RAC
2 15 (6.25%) Oracle RMAN
3 7 (2.92%) VMware Infrastructure
4 4 (1.67%) Forefront TMG
4 4 (1.67%) UAG
4 4 (1.67%) Terminal Services
4 4 (1.67%) ISA Server
5 2 (0.83%) XenApp
5 2 (0.83%) Firmware
6 1 (0.42%) VMware ESX
6 1 (0.42%) XenServer
6 1 (0.42%) XenDesktop
6 1 (0.42%) Hyper-V
6 1 (0.42%) vSphere
Systems Management
1 15 (6.25%) Data Guard
2 12 (5.00%) Nagios
3 11 (4.58%) Opsview
4 4 (1.67%) Symantec Enterprise Vault
4 4 (1.67%) WSUS
4 4 (1.67%) Norton AntiVirus
5 3 (1.25%) CiscoWorks
6 2 (0.83%) HP Data Protector
7 1 (0.42%) MOM
7 1 (0.42%) SCCM
7 1 (0.42%) SCOM
7 1 (0.42%) SCVMM
7 1 (0.42%) EMC NetWorker
7 1 (0.42%) Cisco CUCM
7 1 (0.42%) Cisco UCCX
Vendors
1 55 (22.92%) Microsoft
2 44 (18.33%) Oracle
3 40 (16.67%) Citrix
4 25 (10.42%) Cisco
5 21 (8.75%) VMware
6 20 (8.33%) IBM
7 15 (6.25%) CheckPoint
8 13 (5.42%) F5
9 11 (4.58%) Remedy
9 11 (4.58%) Splunk
10 9 (3.75%) NetApp
11 7 (2.92%) HP
12 6 (2.50%) ServiceNow
13 5 (2.08%) Dell
14 4 (1.67%) LogRhythm
14 4 (1.67%) Red Hat
14 4 (1.67%) Apple
14 4 (1.67%) Nokia
14 4 (1.67%) Symantec
15 3 (1.25%) SAP
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Salary: From £26,000 to £29,000 per annum
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