The table below looks at the statistics for Incident Management skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Incident Management
England / East of England
Rank 145 134 140
Rank change year-on-year
-11 +6
Permanent jobs citing Incident Management 98 140 135
As % of all permanent IT jobs located in the East of England 1.67% 1.96% 1.86%
As % of the Processes & Methodologies category 1.92% 2.25% 2.19%
Number of salaries quoted 78 112 93
Median salary £45,000 £40,000 £40,000
Median salary % change year-on-year
+12.50% -
90% offered a salary of more than £24,900 £25,000 £25,000
10% offered a salary of more than £62,000 £56,500 £55,000
UK excluding London median salary £36,500 £38,500 £40,000
% change year-on-year
-5.19% -3.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5093 6212 6165
As % of all permanent IT jobs located in the East of England 87.04% 87.01% 84.80%
Number of salaries quoted 4178 4979 4971
Median salary £46,614 £47,500 £45,000
Median salary % change year-on-year
-1.86% +5.55%
90% offered a salary of more than £31,500 £31,500 £30,000
10% offered a salary of more than £70,000 £70,000 £68,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East of England region.

Incident Management Salary Trend in the East of England

Incident Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Incident Management across the East of England region over the 3 months to 22 February 2017.

Incident Management Salary Histogram in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 38 £47,500 +21.01% 1
Essex +16 23 £62,000 +12.72%
Cambridgeshire 0 15 £42,500 +61.90% 1
Bedfordshire -3 14 £32,500 -10.95% 4
Suffolk +17 7 £26,750 -43.68%
Norfolk -17 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 22 February 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Incident Management.

1 146 (63.20%) ITIL
2 120 (51.95%) Problem Management
3 83 (35.93%) SLA
4 79 (34.20%) Microsoft
5 71 (30.74%) Windows
6 70 (30.30%) Change Management
7 51 (22.08%) Finance
8 48 (20.78%) Service Delivery
8 48 (20.78%) Service Management
9 44 (19.05%) ITIL V3
10 43 (18.61%) SQL Server
11 42 (18.18%) Security Cleared
12 41 (17.75%) SQL
12 41 (17.75%) Configuration Management
13 36 (15.58%) Windows Server
14 35 (15.15%) Firewall
14 35 (15.15%) Asset Management
15 32 (13.85%) VMware
16 30 (12.99%) Cisco
16 30 (12.99%) WAN
17 29 (12.55%) Oracle
17 29 (12.55%) Linux
18 28 (12.12%) MS Excel
18 28 (12.12%) Root Cause Analysis
19 27 (11.69%) LAN
20 26 (11.26%) Change Control
20 26 (11.26%) VMware Infrastructure
20 26 (11.26%) Data Centre
21 25 (10.82%) CCNA
21 25 (10.82%) Cisco Certification

Incident Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (6.06%) Apache
1 14 (6.06%) Tomcat
2 12 (5.19%) Skype for Business
3 9 (3.90%) WebLogic
4 7 (3.03%) MS Exchange
4 7 (3.03%) SharePoint
5 6 (2.60%) JBoss
6 5 (2.16%) Exchange Server 2013
6 5 (2.16%) IIS
7 4 (1.73%) BizTalk Server
7 4 (1.73%) GlassFish
8 3 (1.30%) Exchange Server 2010
8 3 (1.30%) SharePoint 2013
9 2 (0.87%) CMS
9 2 (0.87%) Elasticsearch
10 1 (0.43%) OpenStack
Applications
1 28 (12.12%) MS Excel
2 14 (6.06%) MS Office
3 1 (0.43%) MS PowerPoint
Business Applications
1 4 (1.73%) Dynamics CRM
2 1 (0.43%) assyst
2 1 (0.43%) Dynamics NAV
Cloud Services
1 8 (3.46%) Office 365
2 5 (2.16%) Amazon AWS
3 3 (1.30%) Microsoft Azure
4 2 (0.87%) OneDrive
4 2 (0.87%) SaaS
5 1 (0.43%) Cloud Computing
5 1 (0.43%) PaaS
Communications & Networking
1 35 (15.15%) Firewall
2 30 (12.99%) WAN
3 27 (11.69%) LAN
4 21 (9.09%) Wi-Fi
5 10 (4.33%) Cisco IPT
5 10 (4.33%) F5 BIG-IP GTM
5 10 (4.33%) Skype
6 9 (3.90%) DNS
6 9 (3.90%) NetScaler
6 9 (3.90%) TCP/IP
7 7 (3.03%) Remote Desktop
8 6 (2.60%) LDAP
8 6 (2.60%) SMTP
8 6 (2.60%) SNMP
9 5 (2.16%) BGP
9 5 (2.16%) Internet
9 5 (2.16%) Network Security
9 5 (2.16%) OSPF
10 4 (1.73%) Cisco ASA
10 4 (1.73%) OpenLDAP
Database & Business Intelligence
1 43 (18.61%) SQL Server
2 14 (6.06%) MySQL
3 11 (4.76%) SQL Server Reporting Services
4 3 (1.30%) Data Warehouse
5 2 (0.87%) Hadoop
5 2 (0.87%) SQL Server 2012
5 2 (0.87%) SQLPlus
6 1 (0.43%) MaxDB
6 1 (0.43%) SQL Server 2008
Development Applications
1 2 (0.87%) JIRA
1 2 (0.87%) Team Foundation Server
1 2 (0.87%) Toad
1 2 (0.87%) VisualVM
General
1 51 (22.08%) Finance
2 25 (10.82%) Telecoms
3 5 (2.16%) Multimedia
4 4 (1.73%) Banking
4 4 (1.73%) Legal
5 3 (1.30%) French Language
5 3 (1.30%) German Language
5 3 (1.30%) Retail
6 2 (0.87%) Front Office
7 1 (0.43%) Billing
Job Titles
1 52 (22.51%) Analyst
2 36 (15.58%) Applications Support
3 34 (14.72%) 3rd Line Engineer
3 34 (14.72%) Service Manager
4 33 (14.29%) Support Analyst
5 28 (12.12%) Network Engineer
6 21 (9.09%) Operations Manager
6 21 (9.09%) Support Engineer
7 19 (8.23%) Applications Support Analyst
7 19 (8.23%) Service Operations Manager
8 17 (7.36%) IT Manager
9 13 (5.63%) Administrator
10 12 (5.19%) Applications Engineer
10 12 (5.19%) VMware Engineer
11 11 (4.76%) 2nd Line Support
11 11 (4.76%) IT Support
11 11 (4.76%) Lead Network Engineer
11 11 (4.76%) Senior Network Engineer
12 10 (4.33%) IT Services Manager
13 9 (3.90%) ITIL Manager
Libraries, Frameworks & Software Standards
1 14 (6.06%) .NET
2 13 (5.63%) Middleware
3 12 (5.19%) LAMP
4 10 (4.33%) jQuery
5 9 (3.90%) AngularJS
5 9 (3.90%) HTML
6 7 (3.03%) Apache Camel
7 6 (2.60%) XML
8 5 (2.16%) CSS
9 4 (1.73%) ASP.NET
9 4 (1.73%) SOAP
10 3 (1.30%) .NET Framework
11 2 (0.87%) ASP.NET MVC
11 2 (0.87%) ASP.NET MVC 3
11 2 (0.87%) COM+
11 2 (0.87%) EDI
11 2 (0.87%) Entity Framework
11 2 (0.87%) Kendo UI
11 2 (0.87%) KnockoutJS
11 2 (0.87%) RequireJS
Miscellaneous
1 26 (11.26%) Data Centre
2 20 (8.66%) Analytical Skills
3 16 (6.93%) Management Information System
4 12 (5.19%) Distributed Denial-of-Service
5 9 (3.90%) CMDB
6 6 (2.60%) DataPower
7 4 (1.73%) Enterprise Software
7 4 (1.73%) Foreign Exchange (FX)
7 4 (1.73%) NHS
7 4 (1.73%) Virtual Team
7 4 (1.73%) Wiki
8 3 (1.30%) EMC VNX
9 2 (0.87%) Blackberry
9 2 (0.87%) Computer Science
9 2 (0.87%) Driving Licence
9 2 (0.87%) FlexPod
9 2 (0.87%) Private Cloud
9 2 (0.87%) Reinsurance
9 2 (0.87%) Security Operations Centre
9 2 (0.87%) VxBlock/Vblock
Operating Systems
1 71 (30.74%) Windows
2 36 (15.58%) Windows Server
3 29 (12.55%) Linux
4 24 (10.39%) Windows Server 2012
5 20 (8.66%) Windows Server 2008
6 12 (5.19%) Windows 7
7 11 (4.76%) Red Hat Enterprise Linux
8 9 (3.90%) CentOS
9 6 (2.60%) Unix
10 5 (2.16%) Windows 8
11 4 (1.73%) Windows 10
12 2 (0.87%) Mac OS
12 2 (0.87%) Windows Server 2003
12 2 (0.87%) Windows XP
Processes & Methodologies
1 146 (63.20%) ITIL
2 120 (51.95%) Problem Management
3 70 (30.30%) Change Management
4 48 (20.78%) Service Delivery
4 48 (20.78%) Service Management
5 44 (19.05%) ITIL V3
6 41 (17.75%) Configuration Management
7 35 (15.15%) Asset Management
8 28 (12.12%) Root Cause Analysis
9 26 (11.26%) Change Control
10 23 (9.96%) ITSM
11 20 (8.66%) SDLC
12 17 (7.36%) Release Management
13 16 (6.93%) Disaster Recovery
14 14 (6.06%) Load Balancing
14 14 (6.06%) Supplier Management
15 13 (5.63%) Migration
15 13 (5.63%) Time Management
16 11 (4.76%) Performance Tuning
16 11 (4.76%) Software Delivery
Programming Languages
1 41 (17.75%) SQL
2 18 (7.79%) PowerShell
3 14 (6.06%) Perl
4 12 (5.19%) JavaScript
4 12 (5.19%) PHP
4 12 (5.19%) VBScript
5 11 (4.76%) Shell Script
6 8 (3.46%) Python
7 7 (3.03%) Java
8 6 (2.60%) C
8 6 (2.60%) C#
9 4 (1.73%) PL/SQL
10 2 (0.87%) Bash Shell
11 1 (0.43%) ABAP
11 1 (0.43%) FoxPro (VFP)
11 1 (0.43%) T-SQL
Qualifications
1 42 (18.18%) Security Cleared
2 25 (10.82%) CCNA
2 25 (10.82%) Cisco Certification
3 19 (8.23%) Microsoft Certification
4 18 (7.79%) SC Cleared
5 16 (6.93%) Degree
6 15 (6.49%) VMware Certified Professional (VCP)
7 13 (5.63%) CCNP
7 13 (5.63%) ITIL Foundation Certificate
8 11 (4.76%) BC Cleared
9 10 (4.33%) CCSA
10 8 (3.46%) ITIL Certification
11 7 (3.03%) MCP
12 5 (2.16%) CEH
12 5 (2.16%) Citrix Certification
12 5 (2.16%) Network+ Certification
13 4 (1.73%) CISM
13 4 (1.73%) CISSP
13 4 (1.73%) MCITP
13 4 (1.73%) MCSE
Quality Assurance & Compliance
1 83 (35.93%) SLA
2 21 (9.09%) ISO/IEC 27001
3 7 (3.03%) PCI DSS
4 4 (1.73%) COBIT
4 4 (1.73%) ISO 9001
5 2 (0.87%) Data Quality
5 2 (0.87%) ISO 14000
5 2 (0.87%) QA
6 1 (0.43%) ISO22301
6 1 (0.43%) Sarbanes-Oxley
System Software
1 26 (11.26%) VMware Infrastructure
2 22 (9.52%) Active Directory
3 12 (5.19%) vCloud
3 12 (5.19%) vSphere
4 10 (4.33%) Hyper-V
5 5 (2.16%) Terminal Services
5 5 (2.16%) VMware ESX
5 5 (2.16%) XenApp
5 5 (2.16%) XenDesktop
5 5 (2.16%) XenServer
6 1 (0.43%) Docker
Systems Management
1 16 (6.93%) Opscode Chef
2 15 (6.49%) Puppet
3 10 (4.33%) SCCM
4 6 (2.60%) Nagios
4 6 (2.60%) Opsview
5 4 (1.73%) Ansible
6 3 (1.30%) NetBackup
6 3 (1.30%) Symantec Enterprise Vault
7 2 (0.87%) HP Data Protector
7 2 (0.87%) NetApp OnCommand
7 2 (0.87%) Salt
7 2 (0.87%) Tivoli Endpoint Manager
8 1 (0.43%) Nessus
8 1 (0.43%) Terraform
Vendors
1 79 (34.20%) Microsoft
2 32 (13.85%) VMware
3 30 (12.99%) Cisco
4 29 (12.55%) Oracle
5 17 (7.36%) F5
6 14 (6.06%) CheckPoint
7 9 (3.90%) Citrix
7 9 (3.90%) HP
7 9 (3.90%) Splunk
8 8 (3.46%) ServiceNow
9 7 (3.03%) IBM
9 7 (3.03%) NetApp
10 6 (2.60%) Computacenter
10 6 (2.60%) Symantec
11 5 (2.16%) AlienVault
11 5 (2.16%) EMC
11 5 (2.16%) Sonus
11 5 (2.16%) Zeacom
12 4 (1.73%) LogLogic
12 4 (1.73%) LogRhythm
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