The table below looks at the statistics for Incident Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 136 168 157
Rank change year-on-year
+32 -11
Permanent jobs citing Incident Management 130 118 121
As % of all permanent IT jobs located in the East of England 1.76% 1.40% 1.47%
As % of the Processes & Methodologies category 2.18% 1.77% 1.89%
Number of salaries quoted 89 82 109
Average salary £34,500 £43,000 £40,000
Average salary % change year-on-year
-19.76% +7.50%
90% offered a salary of more than £21,500 £22,000 £30,000
10% offered a salary of more than £60,000 £62,500 £48,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5966 6666 6415
As % of all permanent IT jobs located in the East of England 80.77% 78.96% 77.93%
Number of salaries quoted 4902 5459 5504
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East of England region.

Incident Management Salary Trend in the East of England

Incident Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Incident Management across the East of England region over the 3 months to 29 May 2015.

Incident Management Salary Histogram in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +23 44 £28,000 -49.09% 6
Cambridgeshire +14 37 £32,000 -15.78% 1
Bedfordshire +26 31 £47,500 +20.25% 2
Essex -2 21 £51,250 +2.50% 1
Suffolk +11 4 £47,500 -
Norfolk +4 3 £27,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 29 May 2015, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 113 (42.80%) ITIL
2 54 (20.45%) Citrix
3 53 (20.08%) SLA
3 53 (20.08%) Problem Management
4 52 (19.70%) Microsoft
5 51 (19.32%) VMware
5 51 (19.32%) VMware Infrastructure
6 48 (18.18%) Change Management
7 47 (17.80%) Windows
8 45 (17.05%) Cisco
8 45 (17.05%) Active Directory
9 38 (14.39%) Analytical Skills
10 32 (12.12%) Service Delivery
11 31 (11.74%) Data Centre
12 30 (11.36%) IIS
13 29 (10.98%) VMware Certified Professional (VCP)
14 28 (10.61%) ITIL Certification
15 27 (10.23%) SAN
15 27 (10.23%) Firewall
16 26 (9.85%) Finance
16 26 (9.85%) Configuration Management
16 26 (9.85%) Linux
16 26 (9.85%) MS Excel
17 25 (9.47%) MS Exchange
17 25 (9.47%) ISO/IEC 27001
17 25 (9.47%) Capacity Planning
18 24 (9.09%) Degree
18 24 (9.09%) Service Management
18 24 (9.09%) IBM
19 23 (8.71%) Change Control

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 29 May 2015, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 30 (11.36%) IIS
2 25 (9.47%) MS Exchange
3 21 (7.95%) Apache
4 20 (7.58%) JBoss
5 18 (6.82%) Tomcat
5 18 (6.82%) WebLogic
6 16 (6.06%) Exchange Server 2010
7 9 (3.41%) Exchange Server 2013
8 7 (2.65%) ColdFusion
8 7 (2.65%) SharePoint
9 2 (0.76%) WebSphere
10 1 (0.38%) Exchange Server 2007
Applications
1 26 (9.85%) MS Excel
2 17 (6.44%) MS Office
Business Applications
1 7 (2.65%) Dynamics CRM
2 1 (0.38%) JDE EnterpriseOne
2 1 (0.38%) SAP R/3
2 1 (0.38%) Oracle Applications
Cloud Services
1 8 (3.03%) Microsoft Azure
2 5 (1.89%) PaaS
3 4 (1.52%) SaaS
4 3 (1.14%) Office 365
5 1 (0.38%) Amazon AWS
Communications & Networking
1 27 (10.23%) SAN
1 27 (10.23%) Firewall
2 19 (7.20%) LAN
3 16 (6.06%) WAN
4 10 (3.79%) VLAN
5 8 (3.03%) Internet
6 7 (2.65%) DHCP
6 7 (2.65%) TCP/IP
6 7 (2.65%) DNS
6 7 (2.65%) Wi-Fi
7 5 (1.89%) Unified Communications
7 5 (1.89%) Ethernet
7 5 (1.89%) ADSL
8 4 (1.52%) Wireless
8 4 (1.52%) OSPF
8 4 (1.52%) DWDM
8 4 (1.52%) SDH
8 4 (1.52%) VPN
8 4 (1.52%) Structured Cabling
9 3 (1.14%) HTTP
Database & Business Intelligence
1 10 (3.79%) MySQL
2 6 (2.27%) SQL Server
3 3 (1.14%) Relational Database
4 2 (0.76%) RDBMS
5 1 (0.38%) SQL Server 2008
5 1 (0.38%) Oracle Database 11g
5 1 (0.38%) MongoDB
5 1 (0.38%) NoSQL
5 1 (0.38%) Oracle Database
5 1 (0.38%) Couchbase
5 1 (0.38%) Oracle Database 10g
5 1 (0.38%) Data Warehouse
5 1 (0.38%) SQL Server 2005
Development Applications
1 18 (6.82%) VisualVM
2 3 (1.14%) VSS/SourceSafe
General
1 26 (9.85%) Finance
2 14 (5.30%) Telecoms
3 13 (4.92%) Retail
4 12 (4.55%) Publishing
5 4 (1.52%) Back Office
5 4 (1.52%) Electronics
6 2 (0.76%) Multimedia
6 2 (0.76%) Legal
6 2 (0.76%) Manufacturing
7 1 (0.38%) Advertising
7 1 (0.38%) Front Office
Job Titles
1 104 (39.39%) Analyst
2 49 (18.56%) Support Analyst
3 27 (10.23%) Senior Analyst
4 25 (9.47%) Applications Support
5 23 (8.71%) Service Manager
5 23 (8.71%) Server Analyst
5 23 (8.71%) Senior Server Analyst
6 20 (7.58%) Incident Manager
7 19 (7.20%) Support Manager
8 16 (6.06%) Applications Support Analyst
9 15 (5.68%) Problem Manager
10 14 (5.30%) Technical Support
10 14 (5.30%) Network Engineer
11 12 (4.55%) Server Engineer
11 12 (4.55%) Delivery Manager
11 12 (4.55%) Services Delivery Manager
11 12 (4.55%) Incident & Problem Manager
12 11 (4.17%) Technical Analyst
12 11 (4.17%) Technical Support Analyst
12 11 (4.17%) Senior Server Engineer
Libraries, Frameworks & Software Standards
1 18 (6.82%) Middleware
1 18 (6.82%) COM+
2 14 (5.30%) .NET
3 7 (2.65%) DHTML
3 7 (2.65%) HTML
3 7 (2.65%) SOAP
3 7 (2.65%) XML
3 7 (2.65%) DOM
3 7 (2.65%) ASP.NET
4 1 (0.38%) COM
Miscellaneous
1 38 (14.39%) Analytical Skills
2 31 (11.74%) Data Centre
3 18 (6.82%) Enterprise Software
3 18 (6.82%) DataPower
4 11 (4.17%) Client/Server
4 11 (4.17%) Blackberry
5 10 (3.79%) AS400
6 9 (3.41%) Fat Client
6 9 (3.41%) Thin Client
7 8 (3.03%) Management Information System
7 8 (3.03%) EMV
8 7 (2.65%) Statistics
9 6 (2.27%) CMDB
10 3 (1.14%) FMCG
10 3 (1.14%) Mathematics
11 2 (0.76%) PKI
11 2 (0.76%) Mainframe
11 2 (0.76%) Enterprise Storage
12 1 (0.38%) Computer Science
12 1 (0.38%) iSeries
Operating Systems
1 47 (17.80%) Windows
2 26 (9.85%) Linux
3 14 (5.30%) Windows Server 2008
4 13 (4.92%) UNIX
5 10 (3.79%) Windows Server 2012
5 10 (3.79%) Red Hat Enterprise Linux
6 9 (3.41%) Windows 7
7 2 (0.76%) Windows Server 2003
7 2 (0.76%) Windows XP
7 2 (0.76%) Solaris
7 2 (0.76%) AIX
7 2 (0.76%) Windows 8
8 1 (0.38%) HPUX
Processes & Methodologies
1 113 (42.80%) ITIL
2 53 (20.08%) Problem Management
3 48 (18.18%) Change Management
4 32 (12.12%) Service Delivery
5 26 (9.85%) Configuration Management
6 25 (9.47%) Capacity Planning
7 24 (9.09%) Service Management
8 23 (8.71%) Change Control
9 21 (7.95%) Information Security
10 19 (7.20%) Performance Tuning
11 18 (6.82%) Time Management
11 18 (6.82%) Risk Management
12 17 (6.44%) Disaster Recovery
13 16 (6.06%) Mentoring
14 13 (4.92%) Capacity Management
14 13 (4.92%) Agile Software Development
15 12 (4.55%) PRINCE2
15 12 (4.55%) Continuous Improvement
15 12 (4.55%) Waterfall
16 11 (4.17%) Matrix Management
Programming Languages
1 21 (7.95%) SQL
2 10 (3.79%) COBOL
3 7 (2.65%) JavaScript
3 7 (2.65%) PHP
4 5 (1.89%) C
5 4 (1.52%) Java
6 2 (0.76%) C#
7 1 (0.38%) Bash Shell
7 1 (0.38%) Perl
Qualifications
1 29 (10.98%) VMware Certified Professional (VCP)
2 28 (10.61%) ITIL Certification
3 24 (9.09%) Degree
4 19 (7.20%) Cisco Certification
5 14 (5.30%) CISA
5 14 (5.30%) CISSP
6 13 (4.92%) Security Cleared
6 13 (4.92%) CCNP
6 13 (4.92%) CISM
7 12 (4.55%) SC Cleared
8 10 (3.79%) MCP
9 7 (2.65%) Six Sigma Green Belt
9 7 (2.65%) CCNA
9 7 (2.65%) CCSA
10 4 (1.52%) CCA
10 4 (1.52%) Citrix Certification
10 4 (1.52%) HNC
10 4 (1.52%) CRISC
11 3 (1.14%) ITIL Foundation Certificate
11 3 (1.14%) PRINCE2 Certification
Quality Assurance & Compliance
1 53 (20.08%) SLA
2 25 (9.47%) ISO/IEC 27001
3 14 (5.30%) PCI DSS
4 5 (1.89%) QA
4 5 (1.89%) COBIT
5 1 (0.38%) ISO 9000
System Software
1 51 (19.32%) VMware Infrastructure
2 45 (17.05%) Active Directory
3 9 (3.41%) Terminal Services
4 7 (2.65%) XenDesktop
5 4 (1.52%) Microsoft App-V
5 4 (1.52%) VMware ESX
5 4 (1.52%) vSphere
5 4 (1.52%) VMware ESXi
5 4 (1.52%) XenApp
6 2 (0.76%) NFS
6 2 (0.76%) VirtualBox
7 1 (0.38%) Hyper-V
7 1 (0.38%) SRDF
7 1 (0.38%) EMC RecoverPoint
7 1 (0.38%) Firmware
Systems Management
1 18 (6.82%) Opsview
1 18 (6.82%) Nagios
2 12 (4.55%) SCCM
3 11 (4.17%) Symantec Enterprise Vault
4 4 (1.52%) Backup Exec
4 4 (1.52%) SCOM
5 3 (1.14%) McAfee ePO
6 1 (0.38%) MOM
6 1 (0.38%) Systems Management Server (SMS)
6 1 (0.38%) Control-M
Vendors
1 54 (20.45%) Citrix
2 52 (19.70%) Microsoft
3 51 (19.32%) VMware
4 45 (17.05%) Cisco
5 24 (9.09%) IBM
6 19 (7.20%) Splunk
7 16 (6.06%) CheckPoint
8 12 (4.55%) Symantec
9 11 (4.17%) NetApp
10 10 (3.79%) HP
11 9 (3.41%) Red Hat
12 7 (2.65%) LogRhythm
12 7 (2.65%) Clearswift
12 7 (2.65%) Lotus
13 5 (1.89%) EMC
13 5 (1.89%) Remedy
14 4 (1.52%) Websense
14 4 (1.52%) Nortel
14 4 (1.52%) Avaya
14 4 (1.52%) Juniper
Hatfield, Hertfordshire
JM
Salary: £55000 - £65000 per annum + car + bonus
Posted: Yesterday
Welwyn Garden City
PayPoint
Salary: Competitive
Posted: 2 days ago
Hertfordshire
Real Staffing
Salary: £40000 - £50000 per annum + competitive
Posted: 8 days ago
Bedford
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum
Posted: 10 days ago
Bedford, Bedfordshire
SCC
Salary: From £18,000 to £21,000 per annum
Posted: 10 days ago
St. Albans
Austin Fraser Limited
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 18 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 19 days ago
Watford, Hertfordshire
TJX
Salary: £ competitive
Posted: 23 days ago