The table below looks at the statistics for Incident Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 151 164 207
Rank change year-on-year
+13 +43
Permanent jobs citing Incident Management 108 81 83
As % of all permanent IT jobs located in the East of England 1.41% 1.13% 0.93%
As % of the Processes & Methodologies category 1.79% 1.47% 1.24%
Number of salaries quoted 98 68 70
Average salary £42,500 £41,750 £35,500
Average salary % change year-on-year
+1.79% +17.60%
90% offered a salary of more than £26,700 £23,125 £20,000
10% offered a salary of more than £65,000 £51,200 £50,150
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6027 5494 6694
As % of all permanent IT jobs located in the East of England 78.48% 76.88% 74.97%
Number of salaries quoted 4865 4627 5650
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East of England region.

Incident Management Salary Trend in the East of England

Incident Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Incident Management across the East of England region over the 3 months to 28 August 2014.

Incident Management Salary Histogram in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +15 43 £42,500 -5.55% 1
Cambridgeshire +6 29 £28,250 -13.07% 1
Essex +22 20 £32,000 -20.00% 3
Hertfordshire -14 15 £42,500 -5.55% 3
Norfolk +11 6 £34,000 -
Suffolk +3 2 £37,500 +25.00%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2014, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 117 (51.77%) ITIL
2 74 (32.74%) Windows
3 63 (27.88%) MS Office
3 63 (27.88%) Microsoft
4 52 (23.01%) Active Directory
5 49 (21.68%) MS Excel
6 47 (20.80%) SLA
7 46 (20.35%) Citrix
8 45 (19.91%) Linux
9 42 (18.58%) Service Delivery
10 41 (18.14%) Finance
11 40 (17.70%) SQL
12 38 (16.81%) Oracle
12 38 (16.81%) VMware
12 38 (16.81%) Root Cause Analysis
13 37 (16.37%) Service Management
14 35 (15.49%) Firewall
15 33 (14.60%) TCP/IP
16 32 (14.16%) Management Information System
16 32 (14.16%) Problem Management
17 31 (13.72%) Windows Server 2008
17 31 (13.72%) Change Control
18 30 (13.27%) Information Security
19 28 (12.39%) SQL Server
19 28 (12.39%) Cisco
20 26 (11.50%) IIS
21 25 (11.06%) MS Exchange
21 25 (11.06%) ITIL Certification
22 24 (10.62%) Microsoft Certification
23 23 (10.18%) Degree

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 28 August 2014, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 26 (11.50%) IIS
2 25 (11.06%) MS Exchange
3 21 (9.29%) Exchange Server 2007
4 11 (4.87%) SharePoint
5 10 (4.42%) Apache
5 10 (4.42%) Tomcat
6 9 (3.98%) WebLogic
7 6 (2.65%) Exchange Server 2010
7 6 (2.65%) Exchange Server 5.5
7 6 (2.65%) Blackberry Enterprise Server
8 5 (2.21%) IBM Notes
8 5 (2.21%) SharePoint Server
9 3 (1.33%) BizTalk Server
9 3 (1.33%) WebSphere
10 2 (0.88%) JCAPS
11 1 (0.44%) ColdFusion
11 1 (0.44%) Lotus Domino
11 1 (0.44%) Liferay
11 1 (0.44%) SharePoint 2010
11 1 (0.44%) Exchange Server 2013
Applications
1 63 (27.88%) MS Office
2 49 (21.68%) MS Excel
3 21 (9.29%) MS Visio
4 18 (7.96%) MS PowerPoint
Business Applications
1 12 (5.31%) Oracle Applications
2 8 (3.54%) FastVal
2 8 (3.54%) SunGard APT
3 1 (0.44%) SAP MM
3 1 (0.44%) Dynamics CRM
3 1 (0.44%) assyst
Cloud Services
1 4 (1.77%) Microsoft Azure
1 4 (1.77%) Amazon AWS
2 3 (1.33%) SaaS
3 2 (0.88%) Google Apps
4 1 (0.44%) Amazon EC2
4 1 (0.44%) Amazon S3
Communications & Networking
1 35 (15.49%) Firewall
2 33 (14.60%) TCP/IP
3 19 (8.41%) SAN
3 19 (8.41%) WAN
4 18 (7.96%) VPN
5 17 (7.52%) LAN
6 16 (7.08%) VoIP
6 16 (7.08%) MPLS
7 15 (6.64%) NAS
7 15 (6.64%) BIG-IP
8 14 (6.19%) Network Security
9 13 (5.75%) DNS
10 9 (3.98%) LDAP
11 8 (3.54%) Unified Communications
12 7 (3.10%) SSL
12 7 (3.10%) HTTP
12 7 (3.10%) HTTPS
13 6 (2.65%) VLAN
14 5 (2.21%) Internet
15 3 (1.33%) Wireless
Database & Business Intelligence
1 28 (12.39%) SQL Server
2 21 (9.29%) Oracle Database
3 20 (8.85%) Oracle Database 11g
4 9 (3.98%) Relational Database
5 8 (3.54%) NoSQL
5 8 (3.54%) RDBMS
6 7 (3.10%) SQL Server 2005
7 6 (2.65%) SQL Server 2008
7 6 (2.65%) Data Mining
7 6 (2.65%) Oracle Database 10g
8 4 (1.77%) Oracle Reports
9 2 (0.88%) SQL Server Reporting Services
10 1 (0.44%) MySQL
Development Applications
1 9 (3.98%) VisualVM
2 3 (1.33%) VSS/SourceSafe
3 2 (0.88%) Team Foundation Server
3 2 (0.88%) Visual Studio
4 1 (0.44%) JMeter
4 1 (0.44%) Selenium
General
1 41 (18.14%) Finance
2 15 (6.64%) Retail
3 10 (4.42%) Legal
4 8 (3.54%) Telecoms
5 6 (2.65%) Military
5 6 (2.65%) Electronics
6 4 (1.77%) Marketing
6 4 (1.77%) Pharmaceutical
7 2 (0.88%) Back Office
7 2 (0.88%) Automotive
8 1 (0.44%) Law
8 1 (0.44%) Manufacturing
Job Titles
1 85 (37.61%) Analyst
2 31 (13.72%) Support Analyst
3 21 (9.29%) Service Desk Analyst
4 19 (8.41%) Service Analyst
5 18 (7.96%) Team Leader
6 15 (6.64%) Security Analyst
7 14 (6.19%) Service Manager
7 14 (6.19%) Oracle DBA
7 14 (6.19%) DBA
8 11 (4.87%) Applications Support
8 11 (4.87%) Technical Manager
9 10 (4.42%) Help Desk Support
9 10 (4.42%) Incident Manager
10 9 (3.98%) Delivery Manager
10 9 (3.98%) Services Delivery Manager
10 9 (3.98%) IT Support
11 8 (3.54%) Infrastructure Support Analyst
11 8 (3.54%) Infrastructure Analyst
11 8 (3.54%) Network Engineer
12 7 (3.10%) Senior Analyst
Libraries, Frameworks & Software Standards
1 11 (4.87%) Middleware
2 10 (4.42%) .NET
3 9 (3.98%) COM+
3 9 (3.98%) Web Services
4 8 (3.54%) J2EE
5 3 (1.33%) ASP.NET
5 3 (1.33%) .NET Framework
5 3 (1.33%) ASP.NET Web Forms
6 2 (0.88%) Oracle Fusion
7 1 (0.44%) WinForms
7 1 (0.44%) Ajax
Miscellaneous
1 32 (14.16%) Management Information System
2 20 (8.85%) Replication
3 12 (5.31%) Blackberry
4 10 (4.42%) Statistics
5 9 (3.98%) Clustering
5 9 (3.98%) DataPower
5 9 (3.98%) Computer Science
5 9 (3.98%) Enterprise Software
6 8 (3.54%) Mathematics
6 8 (3.54%) Grid Computing
7 6 (2.65%) iSeries
7 6 (2.65%) Chip and PIN
8 4 (1.77%) Hedge funds
8 4 (1.77%) Taxonomies
8 4 (1.77%) Life Science
8 4 (1.77%) PMI
8 4 (1.77%) CESG
9 3 (1.33%) AS400
9 3 (1.33%) Video Conferencing
10 2 (0.88%) Digital Media
Operating Systems
1 74 (32.74%) Windows
2 45 (19.91%) Linux
3 31 (13.72%) Windows Server 2008
4 21 (9.29%) Windows Server 2003
5 18 (7.96%) Red Hat Enterprise Linux
6 14 (6.19%) SUSE
6 14 (6.19%) Oracle Linux
7 12 (5.31%) UNIX
8 11 (4.87%) Windows XP
8 11 (4.87%) Windows 7
9 5 (2.21%) Windows Server 2012
10 4 (1.77%) Windows Vista
11 3 (1.33%) Mac OS X
11 3 (1.33%) OS/400
12 2 (0.88%) Windows 2000
12 2 (0.88%) AIX
13 1 (0.44%) MVS
13 1 (0.44%) Solaris
13 1 (0.44%) Windows 8
Processes & Methodologies
1 117 (51.77%) ITIL
2 42 (18.58%) Service Delivery
3 38 (16.81%) Root Cause Analysis
4 37 (16.37%) Service Management
5 32 (14.16%) Problem Management
6 31 (13.72%) Change Control
7 30 (13.27%) Information Security
8 20 (8.85%) Risk Management
9 18 (7.96%) Migration
10 16 (7.08%) E-Commerce
10 16 (7.08%) Change Management
11 15 (6.64%) ITSM
11 15 (6.64%) Data Security
12 14 (6.19%) Data Migration
12 14 (6.19%) Continuous Improvement
12 14 (6.19%) Performance Engineering
13 13 (5.75%) Performance Management
13 13 (5.75%) PRINCE2
14 12 (5.31%) Configuration Management
15 11 (4.87%) Load Balancing
Programming Languages
1 40 (17.70%) SQL
2 15 (6.64%) Java
3 14 (6.19%) PL/SQL
4 8 (3.54%) Bash Shell
4 8 (3.54%) Python
4 8 (3.54%) Perl
5 3 (1.33%) C#
6 2 (0.88%) COBOL
7 1 (0.44%) JavaScript
7 1 (0.44%) T-SQL
7 1 (0.44%) VBScript
7 1 (0.44%) PowerShell
Qualifications
1 25 (11.06%) ITIL Certification
2 24 (10.62%) Microsoft Certification
3 23 (10.18%) Degree
4 22 (9.73%) MCP
5 16 (7.08%) MCSE
6 10 (4.42%) PRINCE2 Certification
7 9 (3.98%) Cisco Certification
8 7 (3.10%) CCNP
8 7 (3.10%) MCSA
8 7 (3.10%) ITIL Foundation Certificate
9 6 (2.65%) SC Cleared
9 6 (2.65%) Security Cleared
10 5 (2.21%) CISSP
11 4 (1.77%) VMware Certified Professional (VCP)
11 4 (1.77%) MCTS
11 4 (1.77%) PCI QSA
11 4 (1.77%) PMI Certification
11 4 (1.77%) CCNA
12 3 (1.33%) CISM
12 3 (1.33%) MOS
Quality Assurance & Compliance
1 47 (20.80%) SLA
2 21 (9.29%) ISO/IEC 27001
3 15 (6.64%) Sarbanes-Oxley
4 8 (3.54%) PCI DSS
5 6 (2.65%) ISO 9001
6 5 (2.21%) COBIT
7 4 (1.77%) GCP
7 4 (1.77%) GMP
7 4 (1.77%) GLP
8 1 (0.44%) QA
8 1 (0.44%) Solvency II
System Software
1 52 (23.01%) Active Directory
2 18 (7.96%) VMware Infrastructure
3 14 (6.19%) Oracle RMAN
3 14 (6.19%) Oracle RAC
4 5 (2.21%) ISA Server
5 4 (1.77%) UAG
5 4 (1.77%) Forefront TMG
5 4 (1.77%) Terminal Services
6 3 (1.33%) VMware ESX
7 2 (0.88%) vSphere
7 2 (0.88%) XenApp
8 1 (0.44%) XenServer
8 1 (0.44%) XenDesktop
8 1 (0.44%) Hyper-V
8 1 (0.44%) VMware ESXi
Systems Management
1 14 (6.19%) Data Guard
2 10 (4.42%) Nagios
3 9 (3.98%) Opsview
4 8 (3.54%) Opscode Chef
4 8 (3.54%) Puppet
5 4 (1.77%) WSUS
6 3 (1.33%) Norton AntiVirus
6 3 (1.33%) CiscoWorks
6 3 (1.33%) Symantec Enterprise Vault
7 2 (0.88%) HP Data Protector
8 1 (0.44%) Tivoli
8 1 (0.44%) SCCM
8 1 (0.44%) SCOM
8 1 (0.44%) SCVMM
8 1 (0.44%) EMC NetWorker
8 1 (0.44%) Cisco UCCX
8 1 (0.44%) Cisco CUCM
Vendors
1 63 (27.88%) Microsoft
2 46 (20.35%) Citrix
3 38 (16.81%) Oracle
3 38 (16.81%) VMware
4 28 (12.39%) Cisco
5 19 (8.41%) CheckPoint
6 16 (7.08%) F5
7 15 (6.64%) IBM
8 10 (4.42%) JBoss
8 10 (4.42%) NetApp
9 9 (3.98%) Splunk
10 8 (3.54%) SunGard
10 8 (3.54%) HP
11 6 (2.65%) Juniper
12 5 (2.21%) Lotus
13 4 (1.77%) LogRhythm
13 4 (1.77%) Apple
13 4 (1.77%) Symantec
13 4 (1.77%) Remedy
14 3 (1.33%) Salesforce.com
Peterborough, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £28000.00 per annum
Posted: 6 hours ago
Bedford
Capita - ITIN
Salary: £18000.00 - £22000.00 per annum
Posted: 6 hours ago
Borehamwood, Hertfordshire
Morgan Cassidy UK Ltd
Salary: From £20,000 to £26,000 per annum + excellent benefits
Posted: 2 days ago
Hertfordshire
DCL Search & Selection
Salary: £40k - 45k per year + Benefits
Posted: 6 days ago
Basildon
DP Connect
Salary: £55000 - £60000 per annum + Excellent benefits package on offer
Posted: 16 days ago