The first table below looks at the demand for Incident Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 153 157 185
Rank change year-on-year
+4 +28
Permanent jobs citing Incident Management 111 102 91
As % of all permanent IT jobs located in the East of England 1.39% 1.33% 1.07%
As % of the Processes & Methodologies category 1.78% 1.76% 1.43%
Number of salaries quoted 103 90 80
Average salary £42,000 £43,500 £37,500
Average salary % change year-on-year
-3.44% +16.00%
90% offered a salary of more than £24,300 £26,800 £19,000
10% offered a salary of more than £65,500 £50,000 £50,000
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6243 5802 6362
As % of all permanent IT jobs located in the East of England 78.29% 75.93% 74.58%
Number of salaries quoted 5107 4856 5391
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,500 £30,000 £29,500
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
England

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East of England region.

Incident Management Salary Trend in the East of England

Incident Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Incident Management across the East of England region over the 3 months to 31 July 2014.

Incident Management Salary Histogram in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +2 37 £42,000 -6.66% 3
Cambridgeshire +4 35 £36,250 +11.53% 5
Essex +8 18 £32,000 -20.00% 1
Hertfordshire -21 16 £46,250 +2.77% 3
Norfolk - 6 £37,500 -
Suffolk +7 2 £37,500 +25.00%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2014, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 115 (51.11%) ITIL
2 88 (39.11%) Windows
3 64 (28.44%) Microsoft
3 64 (28.44%) Active Directory
4 61 (27.11%) MS Office
5 55 (24.44%) Linux
6 52 (23.11%) MS Excel
7 51 (22.67%) Citrix
8 50 (22.22%) Finance
9 49 (21.78%) SLA
10 48 (21.33%) VMware
11 43 (19.11%) Windows Server 2008
12 42 (18.67%) Service Delivery
12 42 (18.67%) SQL
13 40 (17.78%) TCP/IP
13 40 (17.78%) Problem Management
14 39 (17.33%) Oracle
15 38 (16.89%) Root Cause Analysis
16 35 (15.56%) Change Control
16 35 (15.56%) Service Management
16 35 (15.56%) Firewall
17 32 (14.22%) Management Information System
17 32 (14.22%) ITIL Certification
18 30 (13.33%) Information Security
19 29 (12.89%) SQL Server
20 28 (12.44%) Degree
21 27 (12.00%) MS Exchange
22 26 (11.56%) Cisco
23 25 (11.11%) SAN
23 25 (11.11%) Microsoft Certification

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2014, IT jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (12.00%) MS Exchange
2 19 (8.44%) IIS
2 19 (8.44%) Exchange Server 2007
3 9 (4.00%) SharePoint
4 5 (2.22%) Exchange Server 5.5
4 5 (2.22%) Exchange Server 2010
4 5 (2.22%) Blackberry Enterprise Server
4 5 (2.22%) IBM Notes
5 4 (1.78%) Apache
5 4 (1.78%) Tomcat
5 4 (1.78%) SharePoint Server
6 3 (1.33%) WebSphere
6 3 (1.33%) BizTalk Server
6 3 (1.33%) WebLogic
7 2 (0.89%) JCAPS
8 1 (0.44%) Liferay
8 1 (0.44%) Exchange Server 2013
8 1 (0.44%) SharePoint 2010
8 1 (0.44%) SharePoint 2013
8 1 (0.44%) ColdFusion
Applications
1 61 (27.11%) MS Office
2 52 (23.11%) MS Excel
3 20 (8.89%) MS Visio
4 16 (7.11%) MS PowerPoint
Business Applications
1 12 (5.33%) Oracle Applications
2 11 (4.89%) FastVal
2 11 (4.89%) SunGard APT
3 2 (0.89%) Oracle CRM
3 2 (0.89%) Magento
4 1 (0.44%) Dynamics CRM
4 1 (0.44%) assyst
Cloud Services
1 4 (1.78%) Microsoft Azure
2 2 (0.89%) Google Apps
2 2 (0.89%) SaaS
2 2 (0.89%) Amazon AWS
3 1 (0.44%) Amazon EC2
3 1 (0.44%) Amazon S3
Communications & Networking
1 40 (17.78%) TCP/IP
2 35 (15.56%) Firewall
3 25 (11.11%) SAN
4 22 (9.78%) WAN
5 20 (8.89%) LAN
6 19 (8.44%) DNS
7 16 (7.11%) VPN
7 16 (7.11%) MPLS
7 16 (7.11%) NAS
8 15 (6.67%) BIG-IP
8 15 (6.67%) VoIP
9 14 (6.22%) Network Security
10 13 (5.78%) LDAP
11 7 (3.11%) HTTP
12 6 (2.67%) SSL
12 6 (2.67%) HTTPS
12 6 (2.67%) VLAN
13 5 (2.22%) Internet
14 4 (1.78%) TACACS
14 4 (1.78%) Intrusion Detection
Database & Business Intelligence
1 29 (12.89%) SQL Server
2 19 (8.44%) Oracle Database
2 19 (8.44%) Oracle Database 11g
3 12 (5.33%) NoSQL
4 8 (3.56%) RDBMS
4 8 (3.56%) Relational Database
5 6 (2.67%) Data Mining
6 5 (2.22%) SQL Server 2005
7 4 (1.78%) Oracle Reports
7 4 (1.78%) Oracle Database 10g
7 4 (1.78%) SQL Server 2008
8 2 (0.89%) SQL Server Reporting Services
9 1 (0.44%) Oracle Exadata
9 1 (0.44%) MySQL
Development Applications
1 3 (1.33%) VisualVM
1 3 (1.33%) VSS/SourceSafe
2 2 (0.89%) Visual Studio
2 2 (0.89%) Team Foundation Server
3 1 (0.44%) Selenium
3 1 (0.44%) JMeter
General
1 50 (22.22%) Finance
2 14 (6.22%) Retail
3 10 (4.44%) Legal
3 10 (4.44%) Telecoms
4 5 (2.22%) Marketing
4 5 (2.22%) Automotive
4 5 (2.22%) Military
4 5 (2.22%) Electronics
5 4 (1.78%) Pharmaceutical
6 3 (1.33%) Publishing
7 2 (0.89%) Back Office
8 1 (0.44%) Law
8 1 (0.44%) Manufacturing
Job Titles
1 88 (39.11%) Analyst
2 28 (12.44%) Support Analyst
3 22 (9.78%) Security Analyst
3 22 (9.78%) Service Desk Analyst
4 20 (8.89%) Service Analyst
5 19 (8.44%) Team Leader
6 15 (6.67%) Oracle DBA
6 15 (6.67%) DBA
7 14 (6.22%) Service Manager
8 12 (5.33%) Technical Manager
9 11 (4.89%) Infrastructure Analyst
9 11 (4.89%) Infrastructure Support Analyst
10 10 (4.44%) Help Desk Support
10 10 (4.44%) IT Support
10 10 (4.44%) IT Security Analyst
11 9 (4.00%) Infrastructure Team Leader
11 9 (4.00%) Applications Support
11 9 (4.00%) Services Delivery Manager
11 9 (4.00%) Delivery Manager
12 7 (3.11%) IT Security Engineer
Libraries, Frameworks & Software Standards
1 12 (5.33%) J2EE
2 10 (4.44%) .NET
3 8 (3.56%) Web Services
4 5 (2.22%) Middleware
5 3 (1.33%) .NET Framework
5 3 (1.33%) ASP.NET Web Forms
5 3 (1.33%) ASP.NET
5 3 (1.33%) COM+
6 2 (0.89%) Oracle Fusion
7 1 (0.44%) Ajax
7 1 (0.44%) WinForms
Miscellaneous
1 32 (14.22%) Management Information System
2 21 (9.33%) Replication
3 15 (6.67%) Computer Science
4 13 (5.78%) Clustering
5 12 (5.33%) Grid Computing
6 10 (4.44%) Blackberry
6 10 (4.44%) Statistics
7 6 (2.67%) Mathematics
8 5 (2.22%) iSeries
8 5 (2.22%) Hedge funds
8 5 (2.22%) Chip and PIN
8 5 (2.22%) AS400
9 4 (1.78%) CESG
9 4 (1.78%) Life Science
10 3 (1.33%) DataPower
10 3 (1.33%) Taxonomies
10 3 (1.33%) Enterprise Software
10 3 (1.33%) PMI
11 2 (0.89%) N-Tier
11 2 (0.89%) Firmware
Operating Systems
1 88 (39.11%) Windows
2 55 (24.44%) Linux
3 43 (19.11%) Windows Server 2008
4 25 (11.11%) Windows Server 2003
5 16 (7.11%) Red Hat Enterprise Linux
6 15 (6.67%) Windows 7
6 15 (6.67%) Oracle Linux
6 15 (6.67%) SUSE
7 11 (4.89%) UNIX
8 9 (4.00%) Windows XP
9 8 (3.56%) Windows Server 2012
9 8 (3.56%) Windows Vista
10 5 (2.22%) Windows 8
11 4 (1.78%) AIX
11 4 (1.78%) Solaris
11 4 (1.78%) Mac OS X
12 3 (1.33%) OS/400
13 2 (0.89%) Windows 2000
13 2 (0.89%) Apple iOS
14 1 (0.44%) MVS
Processes & Methodologies
1 115 (51.11%) ITIL
2 42 (18.67%) Service Delivery
3 40 (17.78%) Problem Management
4 38 (16.89%) Root Cause Analysis
5 35 (15.56%) Change Control
5 35 (15.56%) Service Management
6 30 (13.33%) Information Security
7 22 (9.78%) Risk Management
8 19 (8.44%) Migration
9 15 (6.67%) Data Migration
9 15 (6.67%) Performance Engineering
9 15 (6.67%) E-Commerce
9 15 (6.67%) Data Security
10 14 (6.22%) Load Balancing
11 12 (5.33%) ITSM
11 12 (5.33%) Change Management
11 12 (5.33%) PRINCE2
11 12 (5.33%) Computer Security
12 10 (4.44%) Project Management
12 10 (4.44%) Continuous Improvement
Programming Languages
1 42 (18.67%) SQL
2 19 (8.44%) Java
3 15 (6.67%) PL/SQL
4 12 (5.33%) Python
4 12 (5.33%) Perl
4 12 (5.33%) Bash Shell
5 3 (1.33%) C#
6 2 (0.89%) COBOL
6 2 (0.89%) PHP
7 1 (0.44%) PowerShell
7 1 (0.44%) T-SQL
7 1 (0.44%) VBScript
7 1 (0.44%) JavaScript
Qualifications
1 32 (14.22%) ITIL Certification
2 28 (12.44%) Degree
3 25 (11.11%) Microsoft Certification
4 18 (8.00%) MCP
5 14 (6.22%) MCSE
6 10 (4.44%) PRINCE2 Certification
6 10 (4.44%) Cisco Certification
7 8 (3.56%) CCNP
8 6 (2.67%) SC Cleared
8 6 (2.67%) Security Cleared
9 5 (2.22%) ITIL Foundation Certificate
9 5 (2.22%) MCSA
10 4 (1.78%) GIAC
10 4 (1.78%) CCNA
10 4 (1.78%) CISSP
10 4 (1.78%) MCTS
10 4 (1.78%) VMware Certified Professional (VCP)
10 4 (1.78%) PCI QSA
10 4 (1.78%) EnCE
11 3 (1.33%) CTC Cleared
Quality Assurance & Compliance
1 49 (21.78%) SLA
2 21 (9.33%) ISO/IEC 27001
3 19 (8.44%) Sarbanes-Oxley
4 9 (4.00%) ISO 9001
5 8 (3.56%) PCI DSS
6 7 (3.11%) COBIT
7 4 (1.78%) GCP
7 4 (1.78%) GMP
7 4 (1.78%) GLP
8 1 (0.44%) QA
System Software
1 64 (28.44%) Active Directory
2 25 (11.11%) VMware Infrastructure
3 15 (6.67%) Oracle RAC
3 15 (6.67%) Oracle RMAN
4 7 (3.11%) Terminal Services
5 4 (1.78%) VMware ESX
5 4 (1.78%) ISA Server
6 3 (1.33%) Forefront TMG
6 3 (1.33%) UAG
7 2 (0.89%) vSphere
8 1 (0.44%) VMware Server
8 1 (0.44%) XenApp
8 1 (0.44%) Hyper-V
8 1 (0.44%) VMware ESXi
Systems Management
1 15 (6.67%) Data Guard
2 12 (5.33%) Puppet
2 12 (5.33%) Opscode Chef
3 8 (3.56%) WSUS
4 5 (2.22%) Norton AntiVirus
5 4 (1.78%) Backup Exec
5 4 (1.78%) Nagios
6 3 (1.33%) SCCM
6 3 (1.33%) Opsview
6 3 (1.33%) CiscoWorks
7 2 (0.89%) ServiceCenter
7 2 (0.89%) HP Data Protector
8 1 (0.44%) SCOM
8 1 (0.44%) SCVMM
8 1 (0.44%) EMC NetWorker
8 1 (0.44%) Symantec Enterprise Vault
8 1 (0.44%) Cisco CUCM
8 1 (0.44%) Cisco UCCX
8 1 (0.44%) Tivoli
Vendors
1 64 (28.44%) Microsoft
2 51 (22.67%) Citrix
3 48 (21.33%) VMware
4 39 (17.33%) Oracle
5 26 (11.56%) Cisco
6 20 (8.89%) F5
7 18 (8.00%) CheckPoint
8 12 (5.33%) HP
9 11 (4.89%) SunGard
10 10 (4.44%) Juniper
11 9 (4.00%) Symantec
11 9 (4.00%) NetApp
12 8 (3.56%) IBM
13 5 (2.22%) Sophos
13 5 (2.22%) Lotus
14 4 (1.78%) McAfee
14 4 (1.78%) JBoss
14 4 (1.78%) LogRhythm
14 4 (1.78%) Fortinet
14 4 (1.78%) Sourcefire
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