The first table below looks at the demand for Customer Insight skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Customer Insight
Rank 256 251 261
Rank change year-on-year
-5 +10
Permanent jobs citing Customer Insight 9 11 8
As % of all permanent IT jobs located in the East of England 0.11% 0.14% 0.095%
As % of the Processes & Methodologies category 0.14% 0.19% 0.13%
Number of salaries quoted 8 11 5
Average salary £41,250 £35,000 £32,500
Average salary % change year-on-year
+17.85% +7.69%
UK excluding London average salary £48,000 £42,500 £35,000
% change year-on-year
+12.94% +21.42%
Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6224 5827 6287
As % of all permanent IT jobs located in the East of England 78.15% 75.92% 74.39%
Number of salaries quoted 5108 4879 5343
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,500 £30,000 £29,000
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Insight
England

Customer Insight
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the East of England

Customer Insight
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the East of England region.

Customer Insight Salary Trend in the East of England

Customer Insight
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Customer Insight across the East of England region over the 3 months to 29 July 2014.

Customer Insight Salary Histogram in the East of England

Customer Insight
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the East of England region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -14 4 £66,750 +75.65%
Bedfordshire -9 2 £35,000 -
Cambridgeshire +1 1 - -
Essex - 1 £40,000 -
Suffolk - 1 £42,500 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2014, IT jobs across the East of England region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 22 (56.41%) Finance
2 21 (53.85%) Marketing
3 16 (41.03%) E-Commerce
4 14 (35.90%) CRM
5 12 (30.77%) SQL
6 11 (28.21%) Project Management
6 11 (28.21%) Direct Marketing
6 11 (28.21%) Analytics
7 9 (23.08%) Time Management
7 9 (23.08%) Customer Engagement
7 9 (23.08%) B2B
7 9 (23.08%) Programme Management
8 8 (20.51%) Retail
8 8 (20.51%) SAS
8 8 (20.51%) Campaign Management
9 7 (17.95%) Market Research
9 7 (17.95%) Legal
10 6 (15.38%) Data Analysis
10 6 (15.38%) SharePoint Server
10 6 (15.38%) Degree
10 6 (15.38%) Financial Institution
10 6 (15.38%) Risk Management
11 5 (12.82%) Digital Marketing
11 5 (12.82%) User Acceptance Testing
12 4 (10.26%) CHAID
12 4 (10.26%) Microsoft
12 4 (10.26%) Oracle
12 4 (10.26%) Web Development
12 4 (10.26%) Web Analytics
13 3 (7.69%) Business Development

Customer Insight
Top Related IT Skills in the East of England by Category

For the 6 months to 29 July 2014, IT jobs across the East of England region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.51%) SAS
2 6 (15.38%) SharePoint Server
Applications
1 1 (2.56%) MS Office
1 1 (2.56%) MS Excel
1 1 (2.56%) SPSS
Business Applications
1 1 (2.56%) WebTrends
1 1 (2.56%) SAP Oil and Gas
1 1 (2.56%) Google Analytics
Database & Business Intelligence
1 2 (5.13%) SQL Server
1 2 (5.13%) Oracle Reports
1 2 (5.13%) Data Mining
2 1 (2.56%) BusinessObjects
2 1 (2.56%) QlikView
2 1 (2.56%) Base SAS
2 1 (2.56%) SAS Enterprise Guide
Development Applications
1 2 (5.13%) Talend Open Studio
General
1 22 (56.41%) Finance
2 21 (53.85%) Marketing
3 8 (20.51%) Retail
4 7 (17.95%) Legal
5 6 (15.38%) Financial Institution
6 1 (2.56%) Electronics
6 1 (2.56%) Telecoms
6 1 (2.56%) Manufacturing
6 1 (2.56%) Advertising
6 1 (2.56%) Banking
Job Titles
1 15 (38.46%) Senior Manager
2 8 (20.51%) Analyst
3 7 (17.95%) Product Manager
3 7 (17.95%) Senior Product Manager
4 6 (15.38%) Data Analyst
5 5 (12.82%) Customer Analyst
6 4 (10.26%) Development Manager
7 3 (7.69%) Web Manager
7 3 (7.69%) Web Development Manager
7 3 (7.69%) Sales Manager
7 3 (7.69%) CRM Manager
7 3 (7.69%) Senior Analyst
8 2 (5.13%) Account Manager
8 2 (5.13%) Project Manager
8 2 (5.13%) Senior Data Analyst
8 2 (5.13%) Data Manager
8 2 (5.13%) Information Manager
8 2 (5.13%) MI Manager
9 1 (2.56%) Customer Insight Manager
9 1 (2.56%) Automation Specialist
Libraries, Frameworks & Software Standards
1 2 (5.13%) HTML
Miscellaneous
1 3 (7.69%) Social Media
2 2 (5.13%) Copywriting
3 1 (2.56%) DTV
3 1 (2.56%) Statistics
3 1 (2.56%) Mathematics
Operating Systems
1 1 (2.56%) Windows
1 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 16 (41.03%) E-Commerce
2 14 (35.90%) CRM
3 11 (28.21%) Analytics
3 11 (28.21%) Project Management
3 11 (28.21%) Direct Marketing
4 9 (23.08%) Programme Management
4 9 (23.08%) B2B
4 9 (23.08%) Customer Engagement
4 9 (23.08%) Time Management
5 8 (20.51%) Campaign Management
6 7 (17.95%) Market Research
7 6 (15.38%) Risk Management
7 6 (15.38%) Data Analysis
8 5 (12.82%) Digital Marketing
8 5 (12.82%) User Acceptance Testing
9 4 (10.26%) Web Analytics
9 4 (10.26%) Web Development
9 4 (10.26%) CHAID
10 3 (7.69%) Business Development
10 3 (7.69%) User Stories
Programming Languages
1 12 (30.77%) SQL
Qualifications
1 6 (15.38%) Degree
Vendors
1 4 (10.26%) Oracle
1 4 (10.26%) Microsoft
2 2 (5.13%) Business Objects
2 2 (5.13%) Eloqua
2 2 (5.13%) Talend
2 2 (5.13%) Marketo
2 2 (5.13%) Neolane
2 2 (5.13%) Logi Analytics
2 2 (5.13%) Cognos
3 1 (2.56%) VocaLink
3 1 (2.56%) SAP
3 1 (2.56%) Google