The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 81 81 98
Rank change year-on-year
0 +17
Permanent jobs citing Service Delivery 241 273 224
As % of all permanent IT jobs located in the East of England 3.24% 3.24% 2.70%
As % of the Processes & Methodologies category 4.05% 4.16% 3.51%
Number of salaries quoted 182 218 166
Average salary £45,000 £52,500 £47,500
Average salary % change year-on-year
-14.28% +10.52%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £65,000 £75,000 £63,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5957 6563 6376
As % of all permanent IT jobs located in the East of England 80.21% 77.99% 76.87%
Number of salaries quoted 4895 5387 5479
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 22 May 2015.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +24 70 £42,500 -19.04% 13
Hertfordshire -29 67 £45,000 -15.09% 9
Cambridgeshire 0 51 £50,000 +31.57% 6
Essex -13 41 £55,000 -8.33% 2
Suffolk +22 18 £37,500 -6.25% 2
Norfolk +4 2 £35,000 -36.36%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 22 May 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 230 (50.77%) ITIL
2 99 (21.85%) SLA
3 93 (20.53%) Microsoft
4 92 (20.31%) Windows
5 85 (18.76%) Finance
6 67 (14.79%) Project Management
7 60 (13.25%) Linux
8 59 (13.02%) MS Excel
8 59 (13.02%) Cisco
8 59 (13.02%) Service Management
8 59 (13.02%) Continuous Improvement
9 58 (12.80%) SQL
9 58 (12.80%) Degree
10 51 (11.26%) VMware
10 51 (11.26%) Oracle
10 51 (11.26%) PRINCE2
11 50 (11.04%) Stakeholder Management
11 50 (11.04%) Analytical Skills
12 48 (10.60%) Active Directory
12 48 (10.60%) ITIL Certification
13 44 (9.71%) Management Information System
14 42 (9.27%) Problem Management
15 40 (8.83%) Citrix
16 39 (8.61%) Change Management
17 38 (8.39%) E-Commerce
18 37 (8.17%) MS Office
18 37 (8.17%) VMware Infrastructure
19 36 (7.95%) SQL Server
20 35 (7.73%) Java
20 35 (7.73%) DNS

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 22 May 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 31 (6.84%) MS Exchange
2 30 (6.62%) Apache
3 28 (6.18%) SharePoint
4 24 (5.30%) Tomcat
5 23 (5.08%) Oracle HTTP Server
6 22 (4.86%) Exchange Server 2007
7 19 (4.19%) Exchange Server 2010
8 18 (3.97%) IIS
9 17 (3.75%) CMS
10 12 (2.65%) Exchange Server 2003
11 8 (1.77%) SharePoint Server
11 8 (1.77%) Exchange Server 5.5
11 8 (1.77%) Exchange Server 2000
12 7 (1.55%) WebLogic
12 7 (1.55%) Lync
13 6 (1.32%) Exchange Server 2013
14 4 (0.88%) SharePoint 2013
14 4 (0.88%) JBoss
15 2 (0.44%) BizTalk Server
16 1 (0.22%) Lotus Domino
Applications
1 59 (13.02%) MS Excel
2 37 (8.17%) MS Office
3 10 (2.21%) MS Visio
4 7 (1.55%) MS Project
5 4 (0.88%) MS PowerPoint
6 2 (0.44%) Adobe After Effects
7 1 (0.22%) Adobe Creative Suite
Business Applications
1 3 (0.66%) Remedy ITSM
2 2 (0.44%) SAP BPC
2 2 (0.44%) SAP Oil and Gas
2 2 (0.44%) Sentinel
2 2 (0.44%) Oracle Payroll
3 1 (0.22%) Oracle Applications
3 1 (0.22%) Oracle EBS
3 1 (0.22%) Oracle 11i
3 1 (0.22%) assyst
3 1 (0.22%) Dynamics AX
3 1 (0.22%) ResourceLink
Cloud Services
1 15 (3.31%) Office 365
2 13 (2.87%) SaaS
3 8 (1.77%) Amazon AWS
4 4 (0.88%) Basecamp
4 4 (0.88%) Microsoft Azure
4 4 (0.88%) Dropbox
5 3 (0.66%) OneDrive
6 1 (0.22%) iPaaS
6 1 (0.22%) Google Apps
6 1 (0.22%) IaaS
Communications & Networking
1 35 (7.73%) DNS
2 32 (7.06%) DHCP
3 30 (6.62%) Firewall
4 26 (5.74%) WAN
5 24 (5.30%) HTTP
6 20 (4.42%) TCP/IP
7 17 (3.75%) SAN
8 15 (3.31%) LAN
8 15 (3.31%) VoIP
9 14 (3.09%) Wireless
10 10 (2.21%) VPN
11 9 (1.99%) MPLS
12 8 (1.77%) Network Security
13 7 (1.55%) BGP
13 7 (1.55%) SSL
14 6 (1.32%) Cisco ASA
14 6 (1.32%) Internet
14 6 (1.32%) OSPF
14 6 (1.32%) DWDM
15 5 (1.10%) EIGRP
Database & Business Intelligence
1 36 (7.95%) SQL Server
2 24 (5.30%) MySQL
3 16 (3.53%) PostgreSQL
4 14 (3.09%) Oracle Database
5 9 (1.99%) SQL Server Reporting Services
5 9 (1.99%) SQL Server Analysis Services
6 8 (1.77%) Oracle Database 11g
6 8 (1.77%) Oracle Database 10g
7 7 (1.55%) SQL Server 2000
7 7 (1.55%) SQL Server Integration Services
8 5 (1.10%) Data Mining
8 5 (1.10%) Microsoft Analysis Services
9 4 (0.88%) QlikView
9 4 (0.88%) SQL Server 2008
9 4 (0.88%) SAP BW
10 2 (0.44%) SQL Server 2012
10 2 (0.44%) MongoDB
10 2 (0.44%) NoSQL
10 2 (0.44%) SAP HANA
11 1 (0.22%) SQLPlus
Development Applications
1 10 (2.21%) Ant
2 6 (1.32%) Git (software)
3 5 (1.10%) Jenkins
4 4 (0.88%) Gradle
4 4 (0.88%) Maven
4 4 (0.88%) Toad
5 1 (0.22%) JMeter
5 1 (0.22%) Subversion
5 1 (0.22%) Atlassian Bamboo
5 1 (0.22%) Selenium
5 1 (0.22%) JIRA
5 1 (0.22%) Gerrit
General
1 85 (18.76%) Finance
2 28 (6.18%) Telecoms
3 18 (3.97%) Retail
4 16 (3.53%) Online Betting
4 16 (3.53%) Games
5 11 (2.43%) Legal
6 7 (1.55%) Marketing
7 6 (1.32%) Local Government
7 6 (1.32%) Electronics
8 5 (1.10%) Banking
9 4 (0.88%) Law
9 4 (0.88%) Publishing
10 3 (0.66%) Manufacturing
10 3 (0.66%) French Language
11 1 (0.22%) Back Office
11 1 (0.22%) Military
11 1 (0.22%) Billing
Job Titles
1 92 (20.31%) Service Manager
2 68 (15.01%) Delivery Manager
3 57 (12.58%) Services Delivery Manager
4 47 (10.38%) Analyst
5 40 (8.83%) Head of IT
6 29 (6.40%) Administrator
7 24 (5.30%) Operations Manager
7 24 (5.30%) Technical Manager
8 22 (4.86%) Project Manager
9 19 (4.19%) Service Analyst
9 19 (4.19%) Systems Administrator
10 17 (3.75%) Senior Systems Administrator
11 16 (3.53%) Linux Administrator
11 16 (3.53%) Linux Systems Administrator
11 16 (3.53%) IT Services Manager
11 16 (3.53%) Senior Linux Administrator
11 16 (3.53%) Senior Linux Systems Administrator
12 15 (3.31%) Consultant
12 15 (3.31%) Head of Operations
13 14 (3.09%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 17 (3.75%) .NET
2 11 (2.43%) J2EE
3 8 (1.77%) Web Services
3 8 (1.77%) Middleware
4 6 (1.32%) HTML
4 6 (1.32%) XML
5 5 (1.10%) CSS
6 4 (0.88%) HTML5
6 4 (0.88%) WSH
7 2 (0.44%) FastCGI
7 2 (0.44%) CSS3
7 2 (0.44%) .NET Framework
7 2 (0.44%) Flash
7 2 (0.44%) Web Dynpro
8 1 (0.22%) ASP.NET
8 1 (0.22%) EDI
8 1 (0.22%) Ajax
8 1 (0.22%) SAP Business Workflow
8 1 (0.22%) SAP PI
8 1 (0.22%) jQuery
Miscellaneous
1 50 (11.04%) Analytical Skills
2 44 (9.71%) Management Information System
3 16 (3.53%) Online Games
4 15 (3.31%) Clustering
4 15 (3.31%) Enterprise Software
5 12 (2.65%) User Experience
6 11 (2.43%) Statistics
7 10 (2.21%) IVR
7 10 (2.21%) Replication
8 9 (1.99%) PKI
9 8 (1.77%) BYOD
10 7 (1.55%) Blackberry
10 7 (1.55%) Computer Science
11 6 (1.32%) Mobile Payment
11 6 (1.32%) Mathematics
12 4 (0.88%) iSeries
12 4 (0.88%) Tandem
12 4 (0.88%) EPoS
12 4 (0.88%) NHS
12 4 (0.88%) GIS
Operating Systems
1 92 (20.31%) Windows
2 60 (13.25%) Linux
3 30 (6.62%) UNIX
4 21 (4.64%) Windows Server 2008
5 20 (4.42%) Windows Server 2003
6 19 (4.19%) Windows 7
7 18 (3.97%) CentOS
8 12 (2.65%) SUSE Linux Enterprise Server
9 10 (2.21%) Windows XP
10 7 (1.55%) Windows 8
11 6 (1.32%) Windows Server 2012
11 6 (1.32%) Solaris
12 4 (0.88%) Red Hat Enterprise Linux
13 2 (0.44%) Android
14 1 (0.22%) Apple iOS
Processes & Methodologies
1 230 (50.77%) ITIL
2 67 (14.79%) Project Management
3 59 (13.02%) Service Management
3 59 (13.02%) Continuous Improvement
4 51 (11.26%) PRINCE2
5 50 (11.04%) Stakeholder Management
6 42 (9.27%) Problem Management
7 39 (8.61%) Change Management
8 38 (8.39%) E-Commerce
9 29 (6.40%) CRM
9 29 (6.40%) Incident Management
10 28 (6.18%) Strategic Planning
11 27 (5.96%) Agile Software Development
11 27 (5.96%) People Management
12 26 (5.74%) Capacity Planning
12 26 (5.74%) Operations Management
13 22 (4.86%) Configuration Management
13 22 (4.86%) Coaching
14 21 (4.64%) Disaster Recovery
15 19 (4.19%) Data Security
Programming Languages
1 58 (12.80%) SQL
2 35 (7.73%) Java
3 17 (3.75%) PowerShell
4 10 (2.21%) Python
5 9 (1.99%) Shell Script
5 9 (1.99%) C
6 8 (1.77%) T-SQL
7 6 (1.32%) PHP
7 6 (1.32%) JavaScript
8 5 (1.10%) WebLogic Scripting Tool
9 4 (0.88%) Perl
10 2 (0.44%) Bash Shell
10 2 (0.44%) C#
10 2 (0.44%) ABAP
11 1 (0.22%) COBOL
Qualifications
1 58 (12.80%) Degree
2 48 (10.60%) ITIL Certification
3 22 (4.86%) Microsoft Certification
4 19 (4.19%) Cisco Certification
5 15 (3.31%) CCNP
5 15 (3.31%) MCSE
6 10 (2.21%) ISEB
6 10 (2.21%) PRINCE2 Certification
7 9 (1.99%) CCDP
7 9 (1.99%) MCSA
8 8 (1.77%) Security Cleared
8 8 (1.77%) MCP
9 7 (1.55%) VMware Certified Professional (VCP)
9 7 (1.55%) ITIL Foundation Certificate
10 5 (1.10%) HND
10 5 (1.10%) SC Cleared
10 5 (1.10%) PRINCE2 Practitioner
11 4 (0.88%) ISTQB
11 4 (0.88%) CCSE
11 4 (0.88%) PMP
Quality Assurance & Compliance
1 99 (21.85%) SLA
2 13 (2.87%) ISO/IEC 27001
3 10 (2.21%) QA
4 9 (1.99%) COBIT
5 4 (0.88%) ISO 9001
6 2 (0.44%) P3O
6 2 (0.44%) Sarbanes-Oxley
7 1 (0.22%) ISO/IEC 20000
7 1 (0.22%) PCI DSS
System Software
1 48 (10.60%) Active Directory
2 37 (8.17%) VMware Infrastructure
3 15 (3.31%) vSphere
4 13 (2.87%) XenApp
5 8 (1.77%) Hyper-V
6 5 (1.10%) VMware ESXi
7 4 (0.88%) Microsoft Virtual Server
7 4 (0.88%) Oracle RAC
7 4 (0.88%) XenDesktop
7 4 (0.88%) VMware ESX
8 3 (0.66%) Tivoli Workload Scheduler
9 2 (0.44%) UAG
9 2 (0.44%) DFS Replication
10 1 (0.22%) Microsoft App-V
10 1 (0.22%) Terminal Services
10 1 (0.22%) Squid
10 1 (0.22%) Xen
10 1 (0.22%) Varnish
Systems Management
1 22 (4.86%) SCCM
2 8 (1.77%) SCOM
2 8 (1.77%) Backup Exec
3 5 (1.10%) HP NNM
4 4 (0.88%) Puppet
4 4 (0.88%) Data Guard
4 4 (0.88%) Systems Management Server (SMS)
4 4 (0.88%) Oracle RMAN
5 3 (0.66%) Unicenter
5 3 (0.66%) Tivoli
6 1 (0.22%) Norton AntiVirus
6 1 (0.22%) McAfee ePO
6 1 (0.22%) Opscode Chef
Vendors
1 93 (20.53%) Microsoft
2 59 (13.02%) Cisco
3 51 (11.26%) VMware
3 51 (11.26%) Oracle
4 40 (8.83%) Citrix
5 22 (4.86%) Red Hat
6 14 (3.09%) HP
7 13 (2.87%) IBM
7 13 (2.87%) F5
8 10 (2.21%) SAP
9 9 (1.99%) Avaya
10 8 (1.77%) Juniper
10 8 (1.77%) Remedy
11 6 (1.32%) CheckPoint
12 5 (1.10%) TOWER Software
12 5 (1.10%) Intel
12 5 (1.10%) Google
13 4 (0.88%) IronPort
13 4 (0.88%) Veeam
13 4 (0.88%) Sourcefire
Cambridge
Computer Futures
Salary: £50000 - £55000 per annum + Negotiable - DOE
Posted: 2 days ago
Bedford, Bedfordshire
DMS Computer Recruitment
Salary: From £30,000 to £40,000 per annum £30-40K pa
Posted: 2 days ago
Brentwood, Essex
IFDS
Salary: Competitive
Posted: 2 days ago
Luton, Bedfordshire
Vadis People
Salary: £50000 - £60000 per annum, Benefits 10% bonus scheme
Posted: 2 days ago
Hinxton near Cambridge, UK
EMBL
Salary: Competitive
Posted: 3 days ago
Bedford, Bedfordshire
Advancing People Recruitment
Posted: 3 days ago
Bedford, Bedfordshire
Advancing People Recruitment
Posted: 3 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: package
Posted: 3 days ago
Bury St. Edmunds
Blue Town Online
Salary: £41140 - £47677 per annum
Posted: 3 days ago
Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Negotiable
Posted: 4 days ago
St. Albans, Hertfordshire
Opus Resourcing Ltd
Salary: £50000 - £60000 per annum + + On Call + Bens + Bonus
Posted: 4 days ago
Peterborough, Cambridgeshire
Circle Recruitment
Salary: £27000 - £35000 per annum + Benefits
Posted: 5 days ago
Hertfordshire
Cadence Resourcing
Salary: £40000 - £45000 per annum + car + bonus
Posted: 5 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £30000 - £32000 per annum + Commission OTE £66,800+Benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Cambridgeshire County Council
Salary: £28455.00 - £38392.00 per annum + MB(New).1
Posted: 5 days ago
Harpenden
Interquest - IQ Tech
Salary: £80000 per annum + Package
Posted: 6 days ago
Watford, Hertfordshire
Action for Children
Salary: From £57,300 to £62,263 per annum
Posted: 9 days ago
Bedford, United Kingdom
bpha
Salary: £75 - 80k salary plus generous pension & benefits
Posted: 9 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: flexible benefits scheme
Posted: 11 days ago
Essex
Capita - ITIN
Salary: £25000 - £30000 per annum + Benefits
Posted: 11 days ago