The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 81 84 92
Rank change year-on-year
+3 +8
Permanent jobs citing Service Delivery 245 282 254
As % of all permanent IT jobs located in the East of England 3.25% 3.26% 2.96%
As % of the Processes & Methodologies category 4.07% 4.16% 3.85%
Number of salaries quoted 192 219 191
Average salary £47,500 £46,750 £45,000
Average salary % change year-on-year
+1.60% +3.88%
90% offered a salary of more than £26,000 £30,000 £31,600
10% offered a salary of more than £65,000 £75,000 £58,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6021 6771 6595
As % of all permanent IT jobs located in the East of England 79.83% 78.31% 76.91%
Number of salaries quoted 4911 5551 5679
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 21 April 2015.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +6 66 £38,500 -3.75% 13
Hertfordshire -31 56 £54,500 +2.83% 13
Cambridgeshire +36 54 £47,500 +18.75% 11
Essex +3 51 £55,000 +10.00% 4
Suffolk +28 14 £35,000 +27.27% 2
Norfolk +3 6 £27,500 -50.00%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 21 April 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 247 (51.67%) ITIL
2 121 (25.31%) SLA
2 121 (25.31%) Microsoft
3 112 (23.43%) Windows
4 82 (17.15%) Finance
5 72 (15.06%) Service Management
6 68 (14.23%) MS Excel
7 65 (13.60%) MS Office
8 64 (13.39%) Project Management
9 62 (12.97%) Cisco
10 60 (12.55%) Active Directory
10 60 (12.55%) Degree
11 58 (12.13%) SQL
12 55 (11.51%) Linux
13 54 (11.30%) PRINCE2
14 52 (10.88%) Continuous Improvement
15 50 (10.46%) Analytical Skills
16 49 (10.25%) Stakeholder Management
16 49 (10.25%) VMware
17 48 (10.04%) ITIL Certification
18 47 (9.83%) Management Information System
19 46 (9.62%) Problem Management
20 44 (9.21%) Change Management
20 44 (9.21%) Citrix
21 39 (8.16%) Oracle
22 38 (7.95%) DNS
23 37 (7.74%) E-Commerce
24 36 (7.53%) VMware Infrastructure
25 35 (7.32%) Firewall
26 34 (7.11%) MS Exchange

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 21 April 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 34 (7.11%) MS Exchange
2 27 (5.65%) Apache
3 26 (5.44%) SharePoint
4 24 (5.02%) Exchange Server 2007
5 21 (4.39%) Tomcat
6 19 (3.97%) IIS
6 19 (3.97%) Oracle HTTP Server
7 18 (3.77%) Exchange Server 2010
8 13 (2.72%) CMS
9 10 (2.09%) Exchange Server 2003
10 9 (1.88%) Exchange Server 5.5
11 7 (1.46%) Exchange Server 2000
11 7 (1.46%) WebLogic
11 7 (1.46%) SharePoint Server
11 7 (1.46%) Lync
11 7 (1.46%) Exchange Server 2013
12 6 (1.26%) BizTalk Server
13 5 (1.05%) JBoss
14 4 (0.84%) SharePoint 2013
15 2 (0.42%) Blackberry Enterprise Server
Applications
1 68 (14.23%) MS Excel
2 65 (13.60%) MS Office
3 18 (3.77%) MS Visio
4 16 (3.35%) MS PowerPoint
5 8 (1.67%) MS Project
6 2 (0.42%) Adobe After Effects
7 1 (0.21%) Adobe Creative Suite
Business Applications
1 3 (0.63%) Remedy ITSM
2 2 (0.42%) SAP BPC
2 2 (0.42%) Oracle Payroll
2 2 (0.42%) Sentinel
2 2 (0.42%) SAP Oil and Gas
3 1 (0.21%) assyst
3 1 (0.21%) Dynamics AX
3 1 (0.21%) ResourceLink
3 1 (0.21%) SAP FI/CO
3 1 (0.21%) SAP CO
3 1 (0.21%) Oracle 11i
3 1 (0.21%) SAP FI
Cloud Services
1 15 (3.14%) Office 365
2 11 (2.30%) Amazon AWS
3 9 (1.88%) SaaS
4 4 (0.84%) Basecamp
4 4 (0.84%) Microsoft Azure
4 4 (0.84%) Dropbox
5 3 (0.63%) OneDrive
5 3 (0.63%) AWS CloudFormation
6 2 (0.42%) Google Apps
7 1 (0.21%) IaaS
7 1 (0.21%) iPaaS
Communications & Networking
1 38 (7.95%) DNS
2 35 (7.32%) Firewall
3 29 (6.07%) DHCP
4 27 (5.65%) TCP/IP
5 25 (5.23%) SAN
6 22 (4.60%) WAN
7 21 (4.39%) VPN
7 21 (4.39%) HTTP
8 18 (3.77%) Wireless
9 14 (2.93%) VoIP
10 13 (2.72%) LAN
10 13 (2.72%) SSL
10 13 (2.72%) MPLS
11 12 (2.51%) BGP
12 11 (2.30%) EIGRP
12 11 (2.30%) OSPF
12 11 (2.30%) DWDM
12 11 (2.30%) RIP
12 11 (2.30%) HSRP
13 7 (1.46%) Reverse Proxy
Database & Business Intelligence
1 31 (6.49%) SQL Server
2 20 (4.18%) MySQL
3 12 (2.51%) PostgreSQL
3 12 (2.51%) Oracle Database
4 11 (2.30%) SQL Server Reporting Services
5 10 (2.09%) SQL Server Analysis Services
6 9 (1.88%) SQL Server 2000
7 8 (1.67%) Oracle Database 11g
7 8 (1.67%) SQL Server Integration Services
7 8 (1.67%) Oracle Database 10g
8 6 (1.26%) QlikView
9 5 (1.05%) SQL Server 2008
9 5 (1.05%) SQL Server 2012
10 4 (0.84%) NoSQL
10 4 (0.84%) Microsoft Analysis Services
10 4 (0.84%) Data Mining
11 2 (0.42%) SAP BW
12 1 (0.21%) DB2
12 1 (0.21%) Crystal Reports
12 1 (0.21%) Oracle9i Database
Development Applications
1 9 (1.88%) Ant
2 4 (0.84%) Git (software)
3 3 (0.63%) Jenkins
3 3 (0.63%) Toad
4 2 (0.42%) JMeter
4 2 (0.42%) Maven
4 2 (0.42%) Selenium
4 2 (0.42%) Gradle
5 1 (0.21%) Team Foundation Server
5 1 (0.21%) Gerrit
5 1 (0.21%) Atlassian Bamboo
5 1 (0.21%) JIRA
5 1 (0.21%) Subversion
5 1 (0.21%) Visual Studio
General
1 82 (17.15%) Finance
2 28 (5.86%) Telecoms
3 21 (4.39%) Retail
4 15 (3.14%) Banking
5 13 (2.72%) Legal
6 12 (2.51%) Games
6 12 (2.51%) Online Betting
7 9 (1.88%) Marketing
8 6 (1.26%) Local Government
8 6 (1.26%) Law
8 6 (1.26%) Electronics
9 5 (1.05%) Military
10 4 (0.84%) Publishing
11 3 (0.63%) Manufacturing
11 3 (0.63%) Retail Banking
12 2 (0.42%) Billing
13 1 (0.21%) French Language
13 1 (0.21%) Back Office
Job Titles
1 83 (17.36%) Service Manager
2 69 (14.44%) Analyst
3 60 (12.55%) Delivery Manager
4 50 (10.46%) Services Delivery Manager
5 38 (7.95%) Service Analyst
5 38 (7.95%) Head of IT
6 25 (5.23%) Administrator
7 22 (4.60%) Operations Manager
8 20 (4.18%) 2nd Line Support
8 20 (4.18%) Service Desk Analyst
9 19 (3.97%) Technical Manager
10 17 (3.56%) Architect
11 15 (3.14%) Systems Administrator
12 14 (2.93%) Head of Operations
13 13 (2.72%) Project Manager
13 13 (2.72%) Senior Systems Administrator
13 13 (2.72%) Team Leader
14 12 (2.51%) Service Desk Manager
14 12 (2.51%) Linux Systems Administrator
14 12 (2.51%) Linux Administrator
Libraries, Frameworks & Software Standards
1 16 (3.35%) .NET
2 12 (2.51%) Web Services
3 10 (2.09%) J2EE
4 8 (1.67%) XML
4 8 (1.67%) Middleware
5 6 (1.26%) HTML
5 6 (1.26%) CSS
6 4 (0.84%) WSH
6 4 (0.84%) JSON
6 4 (0.84%) HTML5
7 2 (0.42%) CSS3
7 2 (0.42%) FastCGI
7 2 (0.42%) .NET Framework
7 2 (0.42%) jQuery
7 2 (0.42%) Flash
8 1 (0.21%) EDI
8 1 (0.21%) WAP
8 1 (0.21%) SOAP
8 1 (0.21%) ASP.NET
8 1 (0.21%) SAP Business Workflow
Miscellaneous
1 50 (10.46%) Analytical Skills
2 47 (9.83%) Management Information System
3 15 (3.14%) Replication
4 14 (2.93%) Clustering
4 14 (2.93%) Statistics
5 12 (2.51%) Online Games
5 12 (2.51%) Blackberry
5 12 (2.51%) User Experience
6 9 (1.88%) Mathematics
6 9 (1.88%) Enterprise Software
7 8 (1.67%) PKI
8 7 (1.46%) Computer Science
8 7 (1.46%) IVR
8 7 (1.46%) BYOD
9 6 (1.26%) Mobile Payment
10 5 (1.05%) Hedge funds
10 5 (1.05%) Fat Client
10 5 (1.05%) Tandem
10 5 (1.05%) Thin Client
10 5 (1.05%) PDA
Operating Systems
1 112 (23.43%) Windows
2 55 (11.51%) Linux
3 33 (6.90%) UNIX
4 21 (4.39%) Windows 7
5 19 (3.97%) Windows Server 2003
5 19 (3.97%) Windows Server 2008
6 14 (2.93%) CentOS
6 14 (2.93%) Windows XP
7 10 (2.09%) SUSE Linux Enterprise Server
8 8 (1.67%) Windows 8
9 5 (1.05%) Windows Server 2012
9 5 (1.05%) Solaris
9 5 (1.05%) Android
10 3 (0.63%) Red Hat Enterprise Linux
11 1 (0.21%) Windows Phone
11 1 (0.21%) Apple iOS
Processes & Methodologies
1 247 (51.67%) ITIL
2 72 (15.06%) Service Management
3 64 (13.39%) Project Management
4 54 (11.30%) PRINCE2
5 52 (10.88%) Continuous Improvement
6 49 (10.25%) Stakeholder Management
7 46 (9.62%) Problem Management
8 44 (9.21%) Change Management
9 37 (7.74%) E-Commerce
10 34 (7.11%) Incident Management
11 31 (6.49%) Disaster Recovery
12 29 (6.07%) Agile Software Development
13 27 (5.65%) ITSM
14 26 (5.44%) Operations Management
14 26 (5.44%) Strategic Planning
15 25 (5.23%) People Management
16 24 (5.02%) Configuration Management
17 22 (4.60%) Coaching
18 20 (4.18%) CRM
19 19 (3.97%) Data Security
Programming Languages
1 58 (12.13%) SQL
2 33 (6.90%) Java
3 20 (4.18%) PowerShell
4 11 (2.30%) Python
4 11 (2.30%) Shell Script
5 8 (1.67%) C
5 8 (1.67%) T-SQL
6 7 (1.46%) JavaScript
7 6 (1.26%) PHP
8 5 (1.05%) WebLogic Scripting Tool
9 4 (0.84%) Perl
9 4 (0.84%) C#
10 2 (0.42%) Bash Shell
11 1 (0.21%) COBOL
11 1 (0.21%) PL/SQL
11 1 (0.21%) ABAP
Qualifications
1 60 (12.55%) Degree
2 48 (10.04%) ITIL Certification
3 23 (4.81%) Cisco Certification
4 22 (4.60%) Microsoft Certification
5 18 (3.77%) CCNP
6 17 (3.56%) MCP
7 12 (2.51%) MCSE
8 11 (2.30%) ISEB
9 7 (1.46%) MCSA
9 7 (1.46%) Security Cleared
9 7 (1.46%) ITIL Foundation Certificate
9 7 (1.46%) PRINCE2 Certification
10 6 (1.26%) A+ Certification
10 6 (1.26%) CCNA
10 6 (1.26%) CCDP
11 5 (1.05%) HND
11 5 (1.05%) PMP
11 5 (1.05%) PMI Certification
11 5 (1.05%) VMware Certified Professional (VCP)
11 5 (1.05%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 121 (25.31%) SLA
2 12 (2.51%) QA
3 8 (1.67%) ISO/IEC 27001
4 6 (1.26%) COBIT
5 4 (0.84%) ISO 9001
6 3 (0.63%) PCI DSS
7 2 (0.42%) P3O
7 2 (0.42%) Sarbanes-Oxley
8 1 (0.21%) ISO/IEC 20000
System Software
1 60 (12.55%) Active Directory
2 36 (7.53%) VMware Infrastructure
3 15 (3.14%) vSphere
4 14 (2.93%) XenApp
5 8 (1.67%) Hyper-V
6 6 (1.26%) Microsoft Virtual Server
7 5 (1.05%) VMware ESXi
8 4 (0.84%) XenDesktop
8 4 (0.84%) Oracle RAC
9 3 (0.63%) Tivoli Workload Scheduler
10 2 (0.42%) VMware ESX
10 2 (0.42%) DFS Replication
11 1 (0.21%) UAG
11 1 (0.21%) Varnish
11 1 (0.21%) Microsoft App-V
11 1 (0.21%) Squid
11 1 (0.21%) Xen
11 1 (0.21%) Terminal Services
Systems Management
1 24 (5.02%) SCCM
2 11 (2.30%) HP NNM
3 8 (1.67%) SCOM
4 7 (1.46%) Backup Exec
4 7 (1.46%) Puppet
5 4 (0.84%) Opscode Chef
5 4 (0.84%) Oracle RMAN
5 4 (0.84%) Data Guard
5 4 (0.84%) Systems Management Server (SMS)
6 3 (0.63%) Unicenter
6 3 (0.63%) Tivoli
Vendors
1 121 (25.31%) Microsoft
2 62 (12.97%) Cisco
3 49 (10.25%) VMware
4 44 (9.21%) Citrix
5 39 (8.16%) Oracle
6 23 (4.81%) HP
7 18 (3.77%) Red Hat
8 16 (3.35%) IBM
8 16 (3.35%) F5
9 14 (2.93%) Juniper
10 11 (2.30%) SAP
11 10 (2.09%) Avaya
12 6 (1.26%) NetApp
12 6 (1.26%) Google
12 6 (1.26%) Veeam
13 5 (1.05%) Remedy
13 5 (1.05%) BMC
14 4 (0.84%) CheckPoint
14 4 (0.84%) TOWER Software
14 4 (0.84%) Computacenter
Cambridge, Cambridgeshire
Pure Resourcing Solutions
Salary: Dependant on experience c£60-70,000 + benefits
Posted: 1 hour ago
Hertfordshire
Lorien Resourcing
Salary: Benefits Package
Posted: 1 hour ago
Chelmsford, Essex
Ashdown IT
Salary: £27000 per annum + pension, bonus, healthcare, gym
Posted: 5 hours ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £30k - £32k per annum + Commission OTE £66,800+Benefits
Posted: 15 hours ago
Peterborough, Cambridgeshire
Oliver Bernard
Salary: From £45,000 to £60,000 per annum
Posted: Yesterday
Harpenden, Hertfordshire
Head Start Recruitment
Salary: From £60,000 to £70,000 per annum
Posted: 4 days ago
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £22,000 to £25,000 per annum bonus + subs on-site gym membership
Posted: 4 days ago
Cambridgeshire
McGregor Boyall
Salary: £55000.00 - £70000.00 per annum
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
Basildon, Essex
ASG International
Salary: From £50,000 to £73,000 per annum
Posted: 5 days ago
Luton, Bedfordshire
ASG International
Salary: From £50,000 to £73,000 per annum
Posted: 5 days ago
Basildon, Essex
ASG International
Salary: From £50,000 to £73,000 per annum
Posted: 5 days ago
Luton, Bedfordshire
ASG International
Salary: From £50,000 to £73,000 per annum
Posted: 5 days ago
Bedfordshire
Polar Recruitment
Salary: £35000 per annum + + Car (5K) + Bonus (7K) + Benefits
Posted: 5 days ago
Watford, Hertfordshire
TTR UK Ltd
Salary: £50000.00 per annum
Posted: 5 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £30000 - £32000 per annum + Commission OTE £66,800+Benefits
Posted: 5 days ago
Hertfordshire
CK Group
Salary: Competitive
Posted: 5 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £34000 - £35000 per annum
Posted: 5 days ago
Huntingdon, Cambridgeshire
Reed Professional Services
Salary: £500 - £600 per day
Posted: 5 days ago
Hertfordshire
Deerfoot IT Resources Ltd
Salary: £24000 - £29000 per annum
Posted: 5 days ago