The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 83 88 89
Rank change year-on-year
+5 +1
Permanent jobs citing Service Delivery 283 252 257
As % of all permanent IT jobs located in the East of England 3.25% 2.94% 2.77%
As % of the Processes & Methodologies category 4.21% 3.89% 3.80%
Number of salaries quoted 222 189 195
Average salary £50,000 £47,500 £46,500
Average salary % change year-on-year
+5.26% +2.15%
90% offered a salary of more than £30,150 £32,400 £24,500
10% offered a salary of more than £75,000 £60,056 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6729 6481 6764
As % of all permanent IT jobs located in the East of England 77.27% 75.70% 72.95%
Number of salaries quoted 5536 5584 5630
Average salary £43,500 £42,500 £42,500
Average salary % change year-on-year
+2.35% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 23 April 2014.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hertfordshire +19 91 £53,000 +17.77% 7
Bedfordshire +15 87 £40,000 -6.97% 7
Essex +9 60 £50,000 +5.26% 4
Cambridgeshire -42 36 £40,000 -11.11% 3
Norfolk +4 7 £55,000 +10.00%
Suffolk -13 2 £27,500 -45.00%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 23 April 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 184 (37.78%) ITIL
2 152 (31.21%) Finance
3 105 (21.56%) Windows
4 98 (20.12%) Project Management
5 96 (19.71%) SQL
6 88 (18.07%) Stakeholder Management
7 85 (17.45%) Microsoft
8 81 (16.63%) Oracle
9 79 (16.22%) SLA
10 74 (15.20%) Java
10 74 (15.20%) Service Management
11 68 (13.96%) Retail
12 64 (13.14%) Degree
13 62 (12.73%) PRINCE2
14 58 (11.91%) Change Management
15 55 (11.29%) Linux
16 54 (11.09%) E-Commerce
17 48 (9.86%) Telecoms
18 43 (8.83%) Management Information System
19 41 (8.42%) SQL Server
19 41 (8.42%) SAP
19 41 (8.42%) Active Directory
20 39 (8.01%) MS Excel
20 39 (8.01%) VMware
21 36 (7.39%) Cisco
22 35 (7.19%) DNS
23 33 (6.78%) HTTP
24 32 (6.57%) Citrix
24 32 (6.57%) CRM
24 32 (6.57%) Security Cleared

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 23 April 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 25 (5.13%) Apache
2 23 (4.72%) WebSphere
3 20 (4.11%) Tomcat
4 19 (3.90%) WebSphere Application Server
4 19 (3.90%) CMS
5 18 (3.70%) Oracle HTTP Server
5 18 (3.70%) WebLogic
6 17 (3.49%) SharePoint
7 16 (3.29%) MS Exchange
8 12 (2.46%) MQSeries
9 11 (2.26%) IIS
10 10 (2.05%) Exchange Server 2010
11 7 (1.44%) Exchange Server 2013
12 6 (1.23%) Exchange Server 2007
12 6 (1.23%) Exchange Server 2003
13 5 (1.03%) SharePoint Server
13 5 (1.03%) BizTalk Server
14 4 (0.82%) IBM Notes
15 3 (0.62%) Documentum
15 3 (0.62%) NetWeaver
Applications
1 39 (8.01%) MS Excel
2 29 (5.95%) MS Office
3 7 (1.44%) MS Project
4 5 (1.03%) MS Visio
5 4 (0.82%) MS PowerPoint
5 4 (0.82%) Spreadsheet
Business Applications
1 21 (4.31%) Oracle CRM
2 18 (3.70%) Magento
3 6 (1.23%) SiteCatalyst
3 6 (1.23%) assyst
4 4 (0.82%) Oracle Applications
4 4 (0.82%) SAP SRM
5 2 (0.41%) Documaker
6 1 (0.21%) SAP MM
6 1 (0.21%) Dynamics CRM
6 1 (0.21%) Dynamics AX
6 1 (0.21%) ResourceLink
Cloud Services
1 4 (0.82%) Office 365
2 3 (0.62%) SaaS
3 2 (0.41%) Google Apps
Communications & Networking
1 35 (7.19%) DNS
2 33 (6.78%) HTTP
3 25 (5.13%) LAN
4 23 (4.72%) DHCP
4 23 (4.72%) SAN
5 20 (4.11%) Internet
5 20 (4.11%) WAN
6 18 (3.70%) Firewall
6 18 (3.70%) TCP/IP
7 15 (3.08%) NAS
8 12 (2.46%) Wireless
8 12 (2.46%) MPLS
9 11 (2.26%) VPN
10 9 (1.85%) VoIP
11 7 (1.44%) Intrusion Detection
12 5 (1.03%) OSPF
12 5 (1.03%) BGP
12 5 (1.03%) EIGRP
12 5 (1.03%) RIP
12 5 (1.03%) SSL
Database & Business Intelligence
1 41 (8.42%) SQL Server
2 21 (4.31%) MySQL
2 21 (4.31%) Relational Database
3 19 (3.90%) PostgreSQL
3 19 (3.90%) DB2
4 10 (2.05%) Data Warehouse
5 8 (1.64%) SQL Server 2008
6 7 (1.44%) SQL Server 2005
7 6 (1.23%) SQL Server 2000
8 5 (1.03%) SAP BI
8 5 (1.03%) Oracle Database 10g
8 5 (1.03%) SQL Server Reporting Services
8 5 (1.03%) Oracle Reports
8 5 (1.03%) SQL Server Integration Services
8 5 (1.03%) Oracle Database 11g
8 5 (1.03%) SQL Server Analysis Services
8 5 (1.03%) Oracle Database
9 4 (0.82%) SQL Server 2012
10 2 (0.41%) Oracle9i Database
10 2 (0.41%) Crystal Reports
Development Applications
1 4 (0.82%) MSI
1 4 (0.82%) InstallShield
1 4 (0.82%) AdminStudio
1 4 (0.82%) Wise Package Studio
2 2 (0.41%) Ant
3 1 (0.21%) Toad
3 1 (0.21%) ClearQuest
3 1 (0.21%) JIRA
General
1 152 (31.21%) Finance
2 68 (13.96%) Retail
3 48 (9.86%) Telecoms
4 27 (5.54%) Marketing
5 20 (4.11%) Manufacturing
6 18 (3.70%) Banking
7 16 (3.29%) Online Betting
7 16 (3.29%) Games
8 12 (2.46%) Billing
9 7 (1.44%) Legal
9 7 (1.44%) Publishing
10 6 (1.23%) Financial Institution
11 5 (1.03%) Law
12 2 (0.41%) Automotive
12 2 (0.41%) Local Government
13 1 (0.21%) Retail Banking
13 1 (0.21%) International Banking
13 1 (0.21%) Military
13 1 (0.21%) Advertising
13 1 (0.21%) Back Office
Job Titles
1 91 (18.69%) Service Manager
2 73 (14.99%) Analyst
3 66 (13.55%) Delivery Manager
4 63 (12.94%) Services Delivery Manager
5 44 (9.03%) Architect
6 42 (8.62%) Project Manager
7 34 (6.98%) Infrastructure Manager
8 31 (6.37%) Service Analyst
9 28 (5.75%) Administrator
10 26 (5.34%) Support Analyst
11 21 (4.31%) Systems Administrator
12 20 (4.11%) Support Engineer
12 20 (4.11%) Services Delivery Analyst
13 19 (3.90%) Infrastructure Project Manager
14 18 (3.70%) Linux Administrator
14 18 (3.70%) Support Manager
15 17 (3.49%) Senior Systems Administrator
15 17 (3.49%) Systems Engineer
16 16 (3.29%) Team Leader
16 16 (3.29%) Linux Systems Administrator
Libraries, Frameworks & Software Standards
1 26 (5.34%) .NET
2 15 (3.08%) J2EE
3 14 (2.87%) XML
4 12 (2.46%) JMS
5 7 (1.44%) Middleware
6 6 (1.23%) EDI
7 5 (1.03%) HTML
8 4 (0.82%) SAP PI
8 4 (0.82%) WSH
8 4 (0.82%) ASP.NET
8 4 (0.82%) CSS
8 4 (0.82%) JSP
8 4 (0.82%) SOAP
8 4 (0.82%) Web Services
8 4 (0.82%) SAP XI
9 3 (0.62%) Ajax
9 3 (0.62%) Dojo
9 3 (0.62%) WCF
9 3 (0.62%) WPF
9 3 (0.62%) jQuery
Miscellaneous
1 43 (8.83%) Management Information System
2 16 (3.29%) Online Games
3 15 (3.08%) Computer Science
4 14 (2.87%) PKI
5 12 (2.46%) Open Source
6 9 (1.85%) iSeries
6 9 (1.85%) EPoS
7 7 (1.44%) Statistics
8 6 (1.23%) AS400
8 6 (1.23%) Kindle
9 5 (1.03%) Firmware
10 4 (0.82%) Chip and PIN
10 4 (0.82%) Blackberry
10 4 (0.82%) Clustering
10 4 (0.82%) Data Integration
10 4 (0.82%) Mobile App
11 3 (0.62%) Mathematics
11 3 (0.62%) Symmetrix DMX
11 3 (0.62%) CLARiiON
11 3 (0.62%) EMC Centera
Operating Systems
1 105 (21.56%) Windows
2 55 (11.29%) Linux
3 31 (6.37%) UNIX
4 20 (4.11%) Windows Server 2008
5 19 (3.90%) Apple iOS
6 15 (3.08%) Windows 7
6 15 (3.08%) CentOS
6 15 (3.08%) Windows Server 2003
7 13 (2.67%) Red Hat Enterprise Linux
8 8 (1.64%) Solaris
8 8 (1.64%) Windows XP
9 5 (1.03%) AIX
10 4 (0.82%) Android
11 3 (0.62%) Windows Vista
11 3 (0.62%) Mac OS X
11 3 (0.62%) Windows 2000
11 3 (0.62%) Windows Server 2012
12 2 (0.41%) SELinux
12 2 (0.41%) HPUX
12 2 (0.41%) Oracle Linux
Processes & Methodologies
1 184 (37.78%) ITIL
2 98 (20.12%) Project Management
3 88 (18.07%) Stakeholder Management
4 74 (15.20%) Service Management
5 62 (12.73%) PRINCE2
6 58 (11.91%) Change Management
7 54 (11.09%) E-Commerce
8 32 (6.57%) CRM
9 30 (6.16%) Supplier Management
10 28 (5.75%) Information Security
11 27 (5.54%) Problem Management
11 27 (5.54%) Capacity Management
12 25 (5.13%) Incident Management
12 25 (5.13%) Disaster Recovery
13 24 (4.93%) Capacity Planning
14 22 (4.52%) ERP
15 21 (4.31%) Performance Management
16 19 (3.90%) Configuration Management
17 18 (3.70%) OO
17 18 (3.70%) Continuous Improvement
Programming Languages
1 96 (19.71%) SQL
2 74 (15.20%) Java
3 22 (4.52%) PHP
4 12 (2.46%) VBScript
5 9 (1.85%) JavaScript
6 8 (1.64%) VB
6 8 (1.64%) ABAP
6 8 (1.64%) PowerShell
7 5 (1.03%) C#
8 4 (0.82%) Perl
8 4 (0.82%) Korn
9 3 (0.62%) PL/SQL
9 3 (0.62%) T-SQL
9 3 (0.62%) Shell Script
10 2 (0.41%) XAML
10 2 (0.41%) VB.NET
10 2 (0.41%) VBA
10 2 (0.41%) Python
10 2 (0.41%) WebLogic Scripting Tool
11 1 (0.21%) Progress 4GL
Qualifications
1 64 (13.14%) Degree
2 32 (6.57%) Security Cleared
3 30 (6.16%) ITIL Certification
4 25 (5.13%) SC Cleared
4 25 (5.13%) PRINCE2 Practitioner
5 20 (4.11%) Cisco Certification
6 14 (2.87%) Microsoft Certification
7 12 (2.46%) MCP
8 9 (1.85%) CCNA
9 8 (1.64%) MCSE
9 8 (1.64%) PRINCE2 Certification
9 8 (1.64%) CCNP
10 6 (1.23%) ISEB
11 5 (1.03%) MCITP
12 4 (0.82%) MOS
12 4 (0.82%) MBA
12 4 (0.82%) MCSA
13 3 (0.62%) CISSP
13 3 (0.62%) SSCP
13 3 (0.62%) CISM
Quality Assurance & Compliance
1 79 (16.22%) SLA
2 17 (3.49%) ISO 9001
2 17 (3.49%) ISO/IEC 27001
3 12 (2.46%) ISO 8583
3 12 (2.46%) PCI DSS
4 6 (1.23%) Sarbanes-Oxley
5 2 (0.41%) ISO/IEC 17799
5 2 (0.41%) QA
6 1 (0.21%) COBIT
System Software
1 41 (8.42%) Active Directory
2 20 (4.11%) VMware Infrastructure
3 16 (3.29%) XenApp
4 10 (2.05%) Microsoft App-V
5 7 (1.44%) XenDesktop
6 4 (0.82%) vSphere
6 4 (0.82%) VMware ESX
7 3 (0.62%) Hyper-V
7 3 (0.62%) VMware ESXi
8 2 (0.41%) Xen
8 2 (0.41%) Tivoli Workload Scheduler
8 2 (0.41%) ISA Server
9 1 (0.21%) VMware Server
Systems Management
1 12 (2.46%) SCCM
2 7 (1.44%) Tivoli
3 6 (1.23%) Control-M
4 5 (1.03%) HP NNM
5 4 (0.82%) Tivoli Monitoring
5 4 (0.82%) Netcool
5 4 (0.82%) Netcool/OMNIbus
6 3 (0.62%) OpenView
7 2 (0.41%) Puppet
7 2 (0.41%) Oracle Identity Manager
7 2 (0.41%) Symantec Enterprise Vault
7 2 (0.41%) Tivoli Identity Manager
8 1 (0.21%) WSUS
8 1 (0.21%) Nagios
8 1 (0.21%) NetBackup
Vendors
1 85 (17.45%) Microsoft
2 81 (16.63%) Oracle
3 41 (8.42%) SAP
4 39 (8.01%) VMware
5 36 (7.39%) Cisco
6 32 (6.57%) Citrix
7 28 (5.75%) Red Hat
8 20 (4.11%) Fujitsu
9 19 (3.90%) JD Edwards
9 19 (3.90%) IBM
10 16 (3.29%) HP
11 14 (2.87%) Symantec
12 13 (2.67%) F5
12 13 (2.67%) Juniper
13 12 (2.46%) TIBCO
14 11 (2.26%) CheckPoint
14 11 (2.26%) NetApp
15 10 (2.05%) Adobe
16 7 (1.44%) EMC
16 7 (1.44%) Altiris
Watford, Hertfordshire
Ashdown IT
Salary: £45000 - £52000 per annum + flexible benefits
Posted: 14 hours ago
Peterborough, Cambridgeshire
Lloyds Banking Group
Posted: 16 hours ago
Peterborough, Cambridgeshire
Lloyds Banking Group
Posted: 16 hours ago
Luton, Bedfordshire
Perfect People Recruitment Solutions Ltd
Salary: From £60,000 to £65,000 per annum plus 12.5% bonus and benefits
Posted: 22 hours ago
Luton, Bedfordshire
Understanding Recruitment
Salary: £60000.00 - £65000.00 per annum + excellent benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Thales
Posted: 4 days ago
Bedfordshire
SPS Resourcing
Salary: From £55,000 to £65,000 per annum Excellent Bonus & Benefits Package
Posted: 4 days ago
Hertfordshire
Opus Resourcing Ltd
Salary: £50000 - £56000 per annum + Generous Bens + Bonus
Posted: 5 days ago
Bedfordshire
Oliver James Associates
Salary: £45000 - £55000 per annum + Benefits
Posted: 5 days ago
Harlow, Essex
Harvey Nash plc
Salary: £60000 - £65000 per annum
Posted: 5 days ago
Essex
OCS Resourcing
Salary: From £27,000 to £32,000 per annum
Posted: 5 days ago
Harlow, Essex
Harvey Nash plc
Salary: £65000 - £67000 per annum
Posted: 5 days ago
Bedfordshire
Polar Recruitment
Salary: £40000 - £50000 per annum + + Car + Bonus
Posted: 5 days ago
Watford, Hertfordshire
JPS Selection
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 6 days ago
Rickmansworth, Hertfordshire
Experis IT
Salary: £45000.00 - £50000.00 per annum
Posted: 6 days ago
Bedford, Bedfordshire
Lorien Resourcing
Salary: £30000 - £45000 per annum + Double OTE
Posted: 6 days ago
Watford
Computer Futures
Salary: £60000 - £61000 per annum + car
Posted: 7 days ago
Hertfordshire
Deerfoot IT
Salary: £75000 - £80000 per annum + Bonus x2, up to 30 days holiday
Posted: 7 days ago
Hertfordshire
Deerfoot IT
Salary: £75000 - £80000 per annum + Bonus x2, up to 30 days holiday
Posted: 7 days ago
Bedfordshire
DP Connect
Salary: £51000 per annum + Bonus, Pension, Healthcare
Posted: 8 days ago