The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 71 88 93
Rank change year-on-year
+17 +5
Permanent jobs citing Service Delivery 273 222 246
As % of all permanent IT jobs located in the East of England 3.45% 2.87% 2.93%
As % of the Processes & Methodologies category 4.42% 3.79% 3.93%
Number of salaries quoted 221 166 196
Average salary £50,000 £42,000 £45,000
Average salary % change year-on-year
+19.04% -6.66%
90% offered a salary of more than £29,000 £25,650 £32,000
10% offered a salary of more than £70,000 £67,250 £70,000
UK excluding London average salary £45,000 £43,000 £43,000
% change year-on-year
+4.65% -
Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6176 5862 6260
As % of all permanent IT jobs located in the East of England 78.15% 75.81% 74.55%
Number of salaries quoted 5082 4933 5331
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,500 £30,000 £29,000
10% offered a salary of more than £66,000 £60,000 £62,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Delivery
England

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 22 July 2014.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 76 £49,250 -1.50% 1
Bedfordshire +19 71 £55,000 +34.14% 11
Cambridgeshire -6 63 £38,500 -3.75% 5
Essex +16 50 £50,000 -9.09% 3
Norfolk +21 7 £55,000 +83.33%
Suffolk -6 6 £40,000 - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 22 July 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 230 (41.44%) ITIL
2 152 (27.39%) Finance
3 118 (21.26%) Windows
4 110 (19.82%) Project Management
5 102 (18.38%) SLA
6 100 (18.02%) Oracle
7 97 (17.48%) SQL
8 88 (15.86%) Microsoft
9 79 (14.23%) Java
10 78 (14.05%) Change Management
11 70 (12.61%) ITIL Certification
12 66 (11.89%) Service Management
13 63 (11.35%) Linux
14 61 (10.99%) PRINCE2
15 60 (10.81%) Stakeholder Management
16 57 (10.27%) MS Office
17 54 (9.73%) Cisco
18 50 (9.01%) MS Excel
19 49 (8.83%) E-Commerce
19 49 (8.83%) Citrix
20 48 (8.65%) Degree
21 44 (7.93%) Retail
22 43 (7.75%) VMware
22 43 (7.75%) SAP
23 42 (7.57%) Telecoms
23 42 (7.57%) Incident Management
24 38 (6.85%) Management Information System
24 38 (6.85%) SQL Server
24 38 (6.85%) DNS
24 38 (6.85%) TCP/IP

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 22 July 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 37 (6.67%) Apache
2 32 (5.77%) WebLogic
3 28 (5.05%) Tomcat
4 26 (4.68%) WebSphere
5 24 (4.32%) Oracle HTTP Server
6 22 (3.96%) IIS
6 22 (3.96%) WebSphere Application Server
6 22 (3.96%) MQSeries
6 22 (3.96%) CMS
7 15 (2.70%) MS Exchange
8 10 (1.80%) Exchange Server 2010
9 8 (1.44%) Exchange Server 2013
9 8 (1.44%) SharePoint
10 7 (1.26%) Exchange Server 2007
10 7 (1.26%) SAP Portal
11 6 (1.08%) Blackberry Enterprise Server
11 6 (1.08%) NetWeaver
11 6 (1.08%) SharePoint Server
12 5 (0.90%) Exchange Server 2003
12 5 (0.90%) Liferay
Applications
1 57 (10.27%) MS Office
2 50 (9.01%) MS Excel
3 20 (3.60%) MS Visio
4 19 (3.42%) MS PowerPoint
5 4 (0.72%) MS Project
5 4 (0.72%) Spreadsheet
6 1 (0.18%) Adobe Illustrator
6 1 (0.18%) InDesign
6 1 (0.18%) Photoshop
Business Applications
1 14 (2.52%) Magento
1 14 (2.52%) Oracle CRM
2 12 (2.16%) Oracle Applications
3 8 (1.44%) assyst
4 6 (1.08%) SiteCatalyst
5 4 (0.72%) SAP SRM
6 2 (0.36%) SAP CRM
7 1 (0.18%) Google Analytics
7 1 (0.18%) Dynamics CRM
7 1 (0.18%) Dynamics AX
7 1 (0.18%) ResourceLink
7 1 (0.18%) SAP MM
Cloud Services
1 10 (1.80%) SaaS
2 5 (0.90%) Office 365
3 4 (0.72%) Amazon AWS
4 2 (0.36%) Google Apps
Communications & Networking
1 38 (6.85%) DNS
1 38 (6.85%) TCP/IP
2 34 (6.13%) HTTP
3 31 (5.59%) Firewall
4 28 (5.05%) MPLS
5 27 (4.86%) LAN
6 26 (4.68%) Internet
7 25 (4.50%) WAN
7 25 (4.50%) SAN
8 24 (4.32%) DHCP
9 18 (3.24%) Wireless
10 16 (2.88%) VPN
11 15 (2.70%) VoIP
11 15 (2.70%) EIGRP
11 15 (2.70%) BGP
11 15 (2.70%) NAS
12 13 (2.34%) SSL
12 13 (2.34%) RIP
12 13 (2.34%) DWDM
12 13 (2.34%) OSPF
Database & Business Intelligence
1 38 (6.85%) SQL Server
2 25 (4.50%) Relational Database
3 23 (4.14%) MySQL
4 22 (3.96%) DB2
4 22 (3.96%) PostgreSQL
5 11 (1.98%) Data Warehouse
6 10 (1.80%) SQL Server 2008
6 10 (1.80%) SQL Server 2005
7 8 (1.44%) Oracle Reports
8 6 (1.08%) SAP BW
9 5 (0.90%) SAP BI
10 4 (0.72%) SQL Server 2000
11 3 (0.54%) SQL Server Reporting Services
11 3 (0.54%) SQL Server 2012
12 2 (0.36%) SAP HANA
12 2 (0.36%) Oracle Discoverer
12 2 (0.36%) Data Mining
12 2 (0.36%) Crystal Reports
12 2 (0.36%) SQL Server Integration Services
12 2 (0.36%) SQL Server Analysis Services
Development Applications
1 8 (1.44%) JMeter
1 8 (1.44%) Selenium
2 6 (1.08%) Ant
3 4 (0.72%) Wise Package Studio
3 4 (0.72%) MSI
3 4 (0.72%) InstallShield
3 4 (0.72%) AdminStudio
4 2 (0.36%) Visual Studio
5 1 (0.18%) JIRA
5 1 (0.18%) Toad
5 1 (0.18%) ClearQuest
General
1 152 (27.39%) Finance
2 44 (7.93%) Retail
3 42 (7.57%) Telecoms
4 35 (6.31%) Banking
5 33 (5.95%) Marketing
6 20 (3.60%) Games
7 19 (3.42%) Online Betting
8 15 (2.70%) Legal
9 9 (1.62%) Manufacturing
10 8 (1.44%) Financial Institution
11 7 (1.26%) Billing
11 7 (1.26%) Back Office
11 7 (1.26%) Advertising
12 6 (1.08%) Law
13 5 (0.90%) Publishing
14 3 (0.54%) Automotive
15 2 (0.36%) Electronics
15 2 (0.36%) Military
15 2 (0.36%) Local Government
16 1 (0.18%) Retail Banking
Job Titles
1 94 (16.94%) Service Manager
2 83 (14.95%) Delivery Manager
3 77 (13.87%) Analyst
4 76 (13.69%) Services Delivery Manager
5 42 (7.57%) Architect
6 31 (5.59%) Administrator
6 31 (5.59%) Support Analyst
7 30 (5.41%) Project Manager
8 25 (4.50%) Systems Administrator
8 25 (4.50%) Senior Architect
9 24 (4.32%) Infrastructure Manager
10 22 (3.96%) Service Analyst
10 22 (3.96%) Technical Manager
10 22 (3.96%) Team Leader
11 21 (3.78%) Linux Administrator
12 20 (3.60%) Support Engineer
12 20 (3.60%) Systems Engineer
12 20 (3.60%) Senior Systems Administrator
13 19 (3.42%) Linux Systems Administrator
14 18 (3.24%) Senior Linux Administrator
Libraries, Frameworks & Software Standards
1 23 (4.14%) XML
2 22 (3.96%) JMS
3 20 (3.60%) .NET
4 10 (1.80%) Middleware
4 10 (1.80%) J2EE
5 8 (1.44%) Web Services
6 5 (0.90%) SOAP
6 5 (0.90%) HTML
7 4 (0.72%) CSS
7 4 (0.72%) JSP
7 4 (0.72%) SAP XI
7 4 (0.72%) SAP PI
8 3 (0.54%) jQuery
8 3 (0.54%) Ajax
8 3 (0.54%) Web Dynpro
9 2 (0.36%) ServiceStack
9 2 (0.36%) ASP.NET
10 1 (0.18%) WCF
10 1 (0.18%) WPF
10 1 (0.18%) Flash
Miscellaneous
1 38 (6.85%) Management Information System
2 25 (4.50%) PKI
3 22 (3.96%) Open Source
4 19 (3.42%) Online Games
5 15 (2.70%) Statistics
6 11 (1.98%) Kindle
7 9 (1.62%) Firmware
8 8 (1.44%) Mainframe
8 8 (1.44%) Mathematics
8 8 (1.44%) Computer Science
9 7 (1.26%) CLARiiON
9 7 (1.26%) EMC Centera
9 7 (1.26%) Symmetrix DMX
10 6 (1.08%) CMDB
10 6 (1.08%) iSeries
11 5 (0.90%) IVR
11 5 (0.90%) EPoS
11 5 (0.90%) Foreign Exchange (FX)
11 5 (0.90%) NHS
11 5 (0.90%) Blackberry
Operating Systems
1 118 (21.26%) Windows
2 63 (11.35%) Linux
3 36 (6.49%) UNIX
4 34 (6.13%) Windows Server 2008
5 26 (4.68%) Windows Server 2003
6 19 (3.42%) CentOS
6 19 (3.42%) Red Hat Enterprise Linux
7 18 (3.24%) Windows 7
8 14 (2.52%) Apple iOS
9 10 (1.80%) Solaris
10 7 (1.26%) Windows XP
11 6 (1.08%) Windows Server 2012
12 5 (0.90%) AIX
13 4 (0.72%) Windows Vista
14 3 (0.54%) Android
14 3 (0.54%) Windows 2000
15 2 (0.36%) SELinux
15 2 (0.36%) Mac OS X
15 2 (0.36%) HPUX
Processes & Methodologies
1 230 (41.44%) ITIL
2 110 (19.82%) Project Management
3 78 (14.05%) Change Management
4 66 (11.89%) Service Management
5 61 (10.99%) PRINCE2
6 60 (10.81%) Stakeholder Management
7 49 (8.83%) E-Commerce
8 42 (7.57%) Incident Management
9 37 (6.67%) ERP
9 37 (6.67%) Problem Management
10 36 (6.49%) Capacity Management
11 31 (5.59%) Disaster Recovery
12 29 (5.23%) Supplier Management
12 29 (5.23%) Performance Management
13 27 (4.86%) CRM
14 25 (4.50%) Asset Management
15 24 (4.32%) Matrix Management
15 24 (4.32%) ITSM
16 23 (4.14%) Configuration Management
17 22 (3.96%) Security Architecture
Programming Languages
1 97 (17.48%) SQL
2 79 (14.23%) Java
3 19 (3.42%) PHP
4 18 (3.24%) VBScript
5 13 (2.34%) PowerShell
6 12 (2.16%) VB
7 9 (1.62%) ABAP
8 8 (1.44%) JavaScript
9 7 (1.26%) Python
10 6 (1.08%) WebLogic Scripting Tool
10 6 (1.08%) Shell Script
11 5 (0.90%) Perl
12 4 (0.72%) C#
12 4 (0.72%) Korn
13 3 (0.54%) C
13 3 (0.54%) T-SQL
14 2 (0.36%) PL/SQL
14 2 (0.36%) VBA
15 1 (0.18%) VB.NET
15 1 (0.18%) XAML
Qualifications
1 70 (12.61%) ITIL Certification
2 48 (8.65%) Degree
3 33 (5.95%) Microsoft Certification
4 29 (5.23%) Cisco Certification
5 27 (4.86%) Security Cleared
6 24 (4.32%) MCSE
7 21 (3.78%) PRINCE2 Certification
8 19 (3.42%) SC Cleared
9 17 (3.06%) CCNP
9 17 (3.06%) MCP
10 11 (1.98%) PRINCE2 Practitioner
10 11 (1.98%) CCNA
11 10 (1.80%) MCITP
12 9 (1.62%) Citrix Certification
13 7 (1.26%) A+ Certification
14 6 (1.08%) MBA
14 6 (1.08%) ISEB
15 5 (0.90%) MCSA
15 5 (0.90%) ITIL Foundation Certificate
16 4 (0.72%) MOS
Quality Assurance & Compliance
1 102 (18.38%) SLA
2 27 (4.86%) ISO 9001
3 22 (3.96%) ISO 8583
4 16 (2.88%) QA
5 14 (2.52%) ISO/IEC 27001
6 7 (1.26%) PCI DSS
7 4 (0.72%) Sarbanes-Oxley
8 1 (0.18%) COBIT
System Software
1 34 (6.13%) Active Directory
2 25 (4.50%) VMware Infrastructure
3 21 (3.78%) XenApp
4 15 (2.70%) Microsoft App-V
5 7 (1.26%) vSphere
5 7 (1.26%) XenDesktop
6 5 (0.90%) VMware ESX
7 3 (0.54%) Tivoli Workload Scheduler
7 3 (0.54%) VMware ESXi
7 3 (0.54%) Hyper-V
8 2 (0.36%) Xen
9 1 (0.18%) VMware Server
9 1 (0.18%) NFS
9 1 (0.18%) vCloud
Systems Management
1 15 (2.70%) SCCM
2 13 (2.34%) HP NNM
3 8 (1.44%) Tivoli
4 4 (0.72%) Tivoli Monitoring
4 4 (0.72%) Netcool
4 4 (0.72%) Netcool/OMNIbus
4 4 (0.72%) Control-M
5 3 (0.54%) SCOM
5 3 (0.54%) OpenView
5 3 (0.54%) Puppet
6 2 (0.36%) WSUS
7 1 (0.18%) NetBackup
7 1 (0.18%) Backup Exec
7 1 (0.18%) Nagios
7 1 (0.18%) McAfee ePO
7 1 (0.18%) SolarWinds Orion
Vendors
1 100 (18.02%) Oracle
2 88 (15.86%) Microsoft
3 54 (9.73%) Cisco
4 49 (8.83%) Citrix
5 43 (7.75%) VMware
5 43 (7.75%) SAP
6 30 (5.41%) Red Hat
7 25 (4.50%) F5
8 22 (3.96%) TIBCO
9 21 (3.78%) NetApp
10 20 (3.60%) Juniper
11 18 (3.24%) HP
12 15 (2.70%) JD Edwards
13 14 (2.52%) IBM
14 12 (2.16%) CheckPoint
15 10 (1.80%) EMC
16 9 (1.62%) Altiris
17 8 (1.44%) JBoss
18 7 (1.26%) Adobe
19 6 (1.08%) Symantec
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: Highly Competitive
Posted: 7 hours ago
Bedford
Capita - ITIN
Salary: £18000.00 - £23000.00 per annum
Posted: Yesterday
Basildon, Essex
Xchanging
Salary: Benefits + Bonus
Posted: Yesterday
East Anglia
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 4 days ago
St. Neots, Cambridgeshire
DMS Computer Recruitment
Salary: From £40,000 to £55,000 per annum £40-55K PA
Posted: 5 days ago
Peterborough, Cambridgeshire
Harvey Nash plc
Salary: £50000 - £55000 per annum + Benefits
Posted: 6 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: 6 days ago
Bedford, Bedfordshire
TheSmartList
Salary: £Competitive + uncapped commission
Posted: 6 days ago
Bedfordshire
Polar Recruitment
Salary: £35000 - £40000 per annum + + Car + Bonus
Posted: 6 days ago
Bedfordshire
Volt
Salary: £50000 - £55000 per annum + Total package value c.£61K
Posted: 6 days ago
Harlow
Hudson - London
Salary: £40000 - £45000 per annum + Benifits Package
Posted: 7 days ago
Bedford, Bedfordshire
TheSmartList
Salary: £Competitive + uncapped commission
Posted: 8 days ago
Watford
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 11 days ago
Ipswich
Hays IT - Uk Posting account
Salary: £50000.00 - £55000.00 per annum
Posted: 11 days ago
Luton, London, South East
Lumesse
Salary: £30,000-£35,000
Posted: 13 days ago
Luton
Interquest - Korus Group - Brighton
Salary: £30000 - £35000 per annum + Benefits,Bonus,Healthcare
Posted: 14 days ago
Luton
Interquest - Korus Group - Brighton
Salary: £35000 - £45000 per annum + Benefits,Bonus,Healthcare
Posted: 14 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £17000.00 - £25000.00 per annum
Posted: 20 days ago
Peterborough, Cambridgeshire
BGL Group
Salary: Up to £70,000 per annum Depending on Experience
Posted: 21 days ago
Bedfordshire
DP Connect
Salary: £55000 per annum + Bonus, Pension, Healthcare
Posted: 27 days ago