The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 81 62 76
Rank change year-on-year
-19 +14
Permanent jobs citing Service Delivery 215 276 282
As % of all permanent IT jobs located in the East of England 3.32% 3.88% 3.50%
As % of the Processes & Methodologies category 3.78% 4.54% 4.15%
Number of salaries quoted 153 199 225
Median salary £47,500 £49,000 £42,500
Median salary % change year-on-year
-3.06% +15.29%
90% offered a salary of more than £32,000 £29,800 £26,228
10% offered a salary of more than £72,500 £80,000 £65,000
UK excluding London median salary £43,500 £45,000 £45,000
% change year-on-year
-3.33% -
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5684 6081 6791
As % of all permanent IT jobs located in the East of England 87.87% 85.58% 84.20%
Number of salaries quoted 4621 5026 5468
Median salary £49,500 £47,500 £45,000
Median salary % change year-on-year
+4.21% +5.55%
90% offered a salary of more than £32,500 £30,500 £30,500
10% offered a salary of more than £70,000 £67,500 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 5 December 2016.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +4 66 £43,500 -13.00% 5
Cambridgeshire +16 57 £46,900 -3.79% 5
Bedfordshire -17 48 £46,250 -5.61% 7
Hertfordshire -7 40 £60,000 +20.00% 3
Suffolk -14 7 £23,000 -20.68%
Norfolk -18 5 £47,500 +5.55%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 5 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Delivery.

1 195 (45.35%) ITIL
2 112 (26.05%) Microsoft
3 101 (23.49%) Windows
4 100 (23.26%) Service Management
5 88 (20.47%) Finance
6 77 (17.91%) Stakeholder Management
7 73 (16.98%) SLA
8 64 (14.88%) MS Excel
9 60 (13.95%) Project Management
10 58 (13.49%) Change Management
11 56 (13.02%) ITSM
12 50 (11.63%) Active Directory
13 46 (10.70%) Incident Management
14 45 (10.47%) Degree
14 45 (10.47%) SQL Server
15 44 (10.23%) VMware
16 41 (9.53%) VMware Infrastructure
17 40 (9.30%) Data Centre
18 39 (9.07%) Problem Management
19 37 (8.60%) Linux
20 36 (8.37%) Windows Server
21 35 (8.14%) SQL
21 35 (8.14%) Cisco
22 33 (7.67%) MS Exchange
22 33 (7.67%) Citrix
23 32 (7.44%) Firewall
23 32 (7.44%) Management Information System
24 31 (7.21%) Oracle
25 30 (6.98%) WAN
26 29 (6.74%) VPN

Service Delivery
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (7.67%) MS Exchange
2 21 (4.88%) Exchange Server 2010
3 16 (3.72%) SharePoint
4 15 (3.49%) IIS
5 9 (2.09%) Blackberry Enterprise Server
6 8 (1.86%) Apache
7 5 (1.16%) Smallworld
8 4 (0.93%) Exchange Server 2013
8 4 (0.93%) Oracle HTTP Server
9 3 (0.70%) nginx
10 2 (0.47%) BizTalk Server
10 2 (0.47%) Elasticsearch
11 1 (0.23%) Confluence
11 1 (0.23%) JBoss
11 1 (0.23%) SharePoint 2010
11 1 (0.23%) SharePoint 2013
11 1 (0.23%) Skype for Business
11 1 (0.23%) Sonic ESB
11 1 (0.23%) Tomcat
11 1 (0.23%) WebSphere
Applications
1 64 (14.88%) MS Excel
2 20 (4.65%) MS Office
3 7 (1.63%) MS PowerPoint
4 3 (0.70%) Adobe Illustrator
4 3 (0.70%) Photoshop
5 2 (0.47%) Adobe Creative Suite
5 2 (0.47%) MS Project
6 1 (0.23%) HipChat
6 1 (0.23%) MS Visio
Business Applications
1 3 (0.70%) Dynamics AX
1 3 (0.70%) Oracle EBS
2 1 (0.23%) Dynamics CRM
2 1 (0.23%) Dynamics NAV
2 1 (0.23%) Oracle ERP
2 1 (0.23%) Oracle Procure-to-Pay
2 1 (0.23%) ResourceLink
2 1 (0.23%) Sage 200
2 1 (0.23%) SAP Business One
2 1 (0.23%) SAP CO
2 1 (0.23%) SAP ERP
2 1 (0.23%) SAP FI
2 1 (0.23%) SAP FI/CO
2 1 (0.23%) SAP PS
Cloud Services
1 20 (4.65%) Office 365
2 17 (3.95%) Amazon AWS
3 13 (3.02%) Microsoft Azure
4 10 (2.33%) PaaS
5 9 (2.09%) SaaS
6 4 (0.93%) Amazon EC2
6 4 (0.93%) IaaS
7 3 (0.70%) iTunes
Communications & Networking
1 32 (7.44%) Firewall
2 30 (6.98%) WAN
3 29 (6.74%) VPN
4 20 (4.65%) TCP/IP
5 19 (4.42%) LAN
6 13 (3.02%) MPLS
6 13 (3.02%) SAN
7 12 (2.79%) Network Security
8 10 (2.33%) HTTP
9 8 (1.86%) Cisco ASA
9 8 (1.86%) Cisco Nexus
9 8 (1.86%) NetScaler
10 7 (1.63%) Internet
11 6 (1.40%) Wireless
12 5 (1.16%) DNS
12 5 (1.16%) SMS
13 4 (0.93%) BGP
13 4 (0.93%) DHCP
13 4 (0.93%) VLAN
13 4 (0.93%) VoIP
Database & Business Intelligence
1 45 (10.47%) SQL Server
2 9 (2.09%) MySQL
2 9 (2.09%) SQL Server Reporting Services
3 8 (1.86%) SQL Server Analysis Services
4 7 (1.63%) SQL Server 2012
5 6 (1.40%) SQL Server 2008
5 6 (1.40%) SQL Server Integration Services
6 5 (1.16%) DB2
6 5 (1.16%) GIS
6 5 (1.16%) QGIS
6 5 (1.16%) Relational Database
7 4 (0.93%) Microsoft Analysis Services
7 4 (0.93%) SQL Server 2014
8 3 (0.70%) Data Warehouse
8 3 (0.70%) PostgreSQL
9 2 (0.47%) Big Data
9 2 (0.47%) Oracle Database
9 2 (0.47%) Oracle Database 11g
9 2 (0.47%) Oracle Database 12c
9 2 (0.47%) RDBMS
Development Applications
1 5 (1.16%) Ant
2 4 (0.93%) Jenkins
2 4 (0.93%) Maven
3 3 (0.70%) Cucumber
3 3 (0.70%) Eclipse
3 3 (0.70%) Gradle
3 3 (0.70%) MSTest
3 3 (0.70%) NUnit
3 3 (0.70%) Selenium
3 3 (0.70%) WebDriver
4 1 (0.23%) Git (software)
4 1 (0.23%) JIRA
4 1 (0.23%) JIRA Agile
4 1 (0.23%) JUnit
4 1 (0.23%) Liquibase
4 1 (0.23%) SonarQube
4 1 (0.23%) Sonatype Nexus
4 1 (0.23%) Talend Open Studio
4 1 (0.23%) Visual Studio
General
1 88 (20.47%) Finance
2 20 (4.65%) Retail
3 16 (3.72%) Telecoms
4 12 (2.79%) Banking
5 9 (2.09%) Billing
5 9 (2.09%) Military
6 7 (1.63%) Law
6 7 (1.63%) Marketing
7 5 (1.16%) Publishing
8 4 (0.93%) Legal
9 2 (0.47%) Advertising
10 1 (0.23%) Electronics
10 1 (0.23%) Manufacturing
10 1 (0.23%) Multimedia
10 1 (0.23%) Pharmaceutical
Job Titles
1 73 (16.98%) Service Manager
2 63 (14.65%) Analyst
3 56 (13.02%) Delivery Manager
4 55 (12.79%) Services Delivery Manager
5 34 (7.91%) IT Manager
6 26 (6.05%) Administrator
7 25 (5.81%) Architect
8 22 (5.12%) Consultant
9 21 (4.88%) Support Manager
10 20 (4.65%) Service Analyst
10 20 (4.65%) Solutions Architect
11 19 (4.42%) ITIL Manager
12 18 (4.19%) IT Services Manager
13 17 (3.95%) ITIL Service Manager
14 16 (3.72%) Project Manager
15 13 (3.02%) Applications Support
15 13 (3.02%) Head of IT
15 13 (3.02%) Operations Manager
15 13 (3.02%) Support Analyst
16 12 (2.79%) Support Engineer
Libraries, Frameworks & Software Standards
1 20 (4.65%) .NET
2 12 (2.79%) J2EE
3 7 (1.63%) CSS
3 7 (1.63%) HTML
4 6 (1.40%) Web Services
4 6 (1.40%) XML
5 5 (1.16%) Flash
6 4 (0.93%) ASP.NET
6 4 (0.93%) jQuery
6 4 (0.93%) LAMP
6 4 (0.93%) Middleware
7 3 (0.70%) .NET Framework
7 3 (0.70%) Classic ASP
7 3 (0.70%) LINQ
7 3 (0.70%) WCF
7 3 (0.70%) XSLT
8 2 (0.47%) REST
8 2 (0.47%) RESTful
8 2 (0.47%) SailPoint
8 2 (0.47%) SOAP
Miscellaneous
1 40 (9.30%) Data Centre
2 32 (7.44%) Management Information System
3 23 (5.35%) Analytical Skills
4 16 (3.72%) Foreign Exchange (FX)
5 13 (3.02%) Computer Science
6 11 (2.56%) Blackberry
7 10 (2.33%) Smartphone
8 9 (2.09%) iPhone
8 9 (2.09%) Statistics
8 9 (2.09%) User Experience
9 8 (1.86%) CMDB
10 7 (1.63%) Enterprise Software
11 6 (1.40%) Fintech
11 6 (1.40%) Performance Metrics
12 5 (1.16%) Driving Licence
12 5 (1.16%) Mobile Payment
12 5 (1.16%) Video Conferencing
13 4 (0.93%) FMCG
13 4 (0.93%) Mobile App
13 4 (0.93%) NHS
Operating Systems
1 101 (23.49%) Windows
2 37 (8.60%) Linux
3 36 (8.37%) Windows Server
4 23 (5.35%) Windows Server 2012
5 21 (4.88%) Windows Server 2008
6 16 (3.72%) Unix
7 15 (3.49%) Windows Server 2003
8 9 (2.09%) Windows Phone
9 8 (1.86%) Windows 7
10 5 (1.16%) Solaris
11 4 (0.93%) Apple iOS
11 4 (0.93%) Red Hat Enterprise Linux
11 4 (0.93%) Windows XP
12 3 (0.70%) Android
12 3 (0.70%) Windows 8
13 1 (0.23%) Debian
13 1 (0.23%) VMS
13 1 (0.23%) Windows 10
13 1 (0.23%) Windows Vista
Processes & Methodologies
1 195 (45.35%) ITIL
2 100 (23.26%) Service Management
3 77 (17.91%) Stakeholder Management
4 60 (13.95%) Project Management
5 58 (13.49%) Change Management
6 56 (13.02%) ITSM
7 46 (10.70%) Incident Management
8 39 (9.07%) Problem Management
9 29 (6.74%) Configuration Management
9 29 (6.74%) PRINCE2
9 29 (6.74%) SDLC
9 29 (6.74%) Service Design
10 28 (6.51%) ITIL V3
10 28 (6.51%) Mentoring
11 27 (6.28%) Logistics
12 26 (6.05%) Coaching
12 26 (6.05%) Release Management
13 25 (5.81%) Asset Management
14 24 (5.58%) Capacity Management
14 24 (5.58%) Performance Management
Programming Languages
1 35 (8.14%) SQL
2 24 (5.58%) Java
3 13 (3.02%) C
4 11 (2.56%) Shell Script
5 9 (2.09%) C#
5 9 (2.09%) PowerShell
6 8 (1.86%) JavaScript
7 7 (1.63%) Python
8 5 (1.16%) PHP
9 4 (0.93%) C++
9 4 (0.93%) Jython
10 2 (0.47%) Uniface
11 1 (0.23%) Bash Shell
11 1 (0.23%) COBOL
11 1 (0.23%) Korn
11 1 (0.23%) Perl
11 1 (0.23%) Ruby
11 1 (0.23%) VBScript
Qualifications
1 45 (10.47%) Degree
2 25 (5.81%) Security Cleared
3 20 (4.65%) ITIL Foundation Certificate
4 18 (4.19%) DV Cleared
5 15 (3.49%) Cisco Certification
5 15 (3.49%) Microsoft Certification
6 12 (2.79%) SC Cleared
7 11 (2.56%) ITIL Certification
7 11 (2.56%) MCSE
7 11 (2.56%) VMware Certified Professional (VCP)
8 10 (2.33%) CCNP
8 10 (2.33%) ISEB
9 9 (2.09%) MCITP
10 7 (1.63%) CCDP
10 7 (1.63%) PRINCE2 Certification
11 6 (1.40%) CISM
11 6 (1.40%) CISSP
11 6 (1.40%) PMP
11 6 (1.40%) PRINCE2 Practitioner
12 5 (1.16%) CCNA
Quality Assurance & Compliance
1 73 (16.98%) SLA
2 14 (3.26%) ISO/IEC 27001
3 10 (2.33%) QA
4 9 (2.09%) PCI DSS
5 3 (0.70%) Sarbanes-Oxley
6 1 (0.23%) RMADS
System Software
1 50 (11.63%) Active Directory
2 41 (9.53%) VMware Infrastructure
3 8 (1.86%) Hyper-V
3 8 (1.86%) Virtual Servers
3 8 (1.86%) VMware ESX
4 7 (1.63%) XenApp
5 6 (1.40%) Virtual Desktop
5 6 (1.40%) VMware ESXi
5 6 (1.40%) vSphere
6 5 (1.16%) Virtual Machines
7 4 (0.93%) Terminal Services
7 4 (0.93%) Tivoli Workload Scheduler
8 3 (0.70%) XenDesktop
8 3 (0.70%) XenServer
9 2 (0.47%) Docker
9 2 (0.47%) Shibboleth
9 2 (0.47%) vCloud
10 1 (0.23%) LXC
10 1 (0.23%) Squid
10 1 (0.23%) VMware Server
Systems Management
1 25 (5.81%) SCCM
2 12 (2.79%) SCOM
3 6 (1.40%) SolarWinds Orion
4 4 (0.93%) Nagios
4 4 (0.93%) Oracle Enterprise Manager
4 4 (0.93%) SCVMM
4 4 (0.93%) Tivoli
5 3 (0.70%) HP Quality Center
5 3 (0.70%) Opscode Chef
5 3 (0.70%) Puppet
6 2 (0.47%) Cisco UCCE
6 2 (0.47%) WSUS
7 1 (0.23%) Ansible
7 1 (0.23%) Kibana
7 1 (0.23%) Kubernetes
7 1 (0.23%) logstash
7 1 (0.23%) Microsoft Clustering
7 1 (0.23%) Rancher
7 1 (0.23%) Terraform
7 1 (0.23%) ZABBIX
Vendors
1 112 (26.05%) Microsoft
2 44 (10.23%) VMware
3 35 (8.14%) Cisco
4 33 (7.67%) Citrix
5 31 (7.21%) Oracle
6 27 (6.28%) HP
7 24 (5.58%) CheckPoint
8 19 (4.42%) IBM
8 19 (4.42%) SolarWinds
9 17 (3.95%) Juniper
10 16 (3.72%) NetApp
10 16 (3.72%) SAP
11 14 (3.26%) F5
12 9 (2.09%) Apple
13 8 (1.86%) Blue Coat
13 8 (1.86%) Clearswift
13 8 (1.86%) Nokia
13 8 (1.86%) Proofpoint
14 6 (1.40%) EMC
14 6 (1.40%) ServiceNow
Peterborough, Cambridgeshire
ReThink Recruitment
Salary: Bonus + Benefits
Posted: 8 hours ago
Luton, Bedfordshire
I4 Recruitment
Salary: £55k - 65k per year + bonus, package
Posted: 11 hours ago
Cambridge, Cambridgeshire
Empiric.com
Salary: From £50,000 to £55,000 per annum
Posted: 13 hours ago
Royston, Hertfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 3 days ago
Cambridge, Cambridgeshire
ERSG
Posted: 21 hours ago
Luton
Computer Futures
Salary: competitive
Posted: 3 days ago
Ireland, Bedfordshire
NST Recruitment Limited
Salary: Negotiable
Posted: 3 days ago
Harlow, Essex
RM plc
Salary: £18000 - £24000 per annum + Car, Bonus & Benefits
Posted: 6 days ago
Southend-On-Sea, Essex
Experis Ltd
Salary: £30000.00 - £40000.00 per annum + benefits
Posted: 6 days ago
Luton
Talent Point
Salary: £80000.00 - £100000.00 per annum
Posted: 12 days ago
Luton
Hays Specialist Recruitment Ltd
Salary: £55000.00 - £65000.00 per annum
Posted: 11 days ago
Essex
Manpower
Posted: 5 days ago
Bedford
Modis International Ltd
Posted: 11 days ago
Hemel Hempstead, Hertfordshire
Vadis People
Salary: circ £60,000 - £70,000
Posted: 6 days ago
Luton
Deerfoot IT Resources Ltd
Salary: £30000 - £40000 per annum
Posted: 27 days ago
Cambridge, Cambridgeshire
NCC Group
Salary: Competitive basic salary, bonus and benefits
Posted: 19 days ago
Hertfordshire
Call Centre Associates
Salary: £60000 - £70000 per annum + Benefits
Posted: 21 days ago