The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 82 80 82
Rank change year-on-year
-2 +2
Permanent jobs citing Service Delivery 227 246 304
As % of all permanent IT jobs located in the East of England 2.87% 3.37% 3.41%
As % of the Processes & Methodologies category 3.65% 4.38% 4.56%
Number of salaries quoted 183 185 235
Average salary £47,500 £39,000 £45,000
Average salary % change year-on-year
+21.79% -13.33%
90% offered a salary of more than £25,000 £24,646 £30,000
10% offered a salary of more than £67,500 £65,000 £66,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6222 5621 6663
As % of all permanent IT jobs located in the East of England 78.74% 76.96% 74.84%
Number of salaries quoted 5014 4726 5650
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £62,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 22 August 2014.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +2 70 £50,000 +49.25% 11
Hertfordshire -15 56 £39,000 -2.50% 7
Essex +22 47 £46,250 -22.91% 5
Cambridgeshire -32 46 £51,500 +41.09% 4
Suffolk -5 5 £52,500 +31.25%
Norfolk +5 3 £40,000 +33.33%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 22 August 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 226 (45.20%) ITIL
2 129 (25.80%) Finance
3 111 (22.20%) Windows
4 105 (21.00%) SLA
5 102 (20.40%) Project Management
6 85 (17.00%) Oracle
7 82 (16.40%) Microsoft
8 73 (14.60%) SQL
8 73 (14.60%) Change Management
9 66 (13.20%) MS Office
10 65 (13.00%) Java
11 63 (12.60%) ITIL Certification
12 60 (12.00%) Cisco
13 58 (11.60%) Service Management
14 55 (11.00%) PRINCE2
14 55 (11.00%) Linux
15 54 (10.80%) MS Excel
16 48 (9.60%) Citrix
17 44 (8.80%) VMware
18 42 (8.40%) Incident Management
19 40 (8.00%) E-Commerce
20 39 (7.80%) SAP
20 39 (7.80%) Active Directory
20 39 (7.80%) TCP/IP
21 37 (7.40%) DNS
21 37 (7.40%) SQL Server
21 37 (7.40%) ERP
21 37 (7.40%) Degree
22 36 (7.20%) Banking
22 36 (7.20%) Disaster Recovery

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 22 August 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 31 (6.20%) Apache
2 30 (6.00%) WebLogic
3 24 (4.80%) WebSphere
4 23 (4.60%) Tomcat
4 23 (4.60%) IIS
5 22 (4.40%) WebSphere Application Server
5 22 (4.40%) MQSeries
6 19 (3.80%) CMS
6 19 (3.80%) MS Exchange
7 18 (3.60%) Oracle HTTP Server
8 11 (2.20%) Exchange Server 2007
9 10 (2.00%) Exchange Server 2010
10 8 (1.60%) Exchange Server 2003
10 8 (1.60%) Blackberry Enterprise Server
10 8 (1.60%) SharePoint
11 7 (1.40%) Liferay
11 7 (1.40%) SharePoint Server
12 6 (1.20%) Exchange Server 5.5
12 6 (1.20%) Exchange Server 2013
12 6 (1.20%) SAP Portal
Applications
1 66 (13.20%) MS Office
2 54 (10.80%) MS Excel
3 23 (4.60%) MS Visio
4 21 (4.20%) MS PowerPoint
5 4 (0.80%) Spreadsheet
6 2 (0.40%) Adobe Illustrator
6 2 (0.40%) InDesign
6 2 (0.40%) Photoshop
7 1 (0.20%) MS Project
Business Applications
1 11 (2.20%) Oracle CRM
1 11 (2.20%) Magento
2 10 (2.00%) Oracle Applications
3 5 (1.00%) assyst
4 3 (0.60%) SAP SRM
5 2 (0.40%) SAP CRM
6 1 (0.20%) SAP HR
6 1 (0.20%) Oracle EBS
6 1 (0.20%) Google Analytics
6 1 (0.20%) ResourceLink
6 1 (0.20%) Dynamics CRM
6 1 (0.20%) Dynamics AX
6 1 (0.20%) SAP SCM
Cloud Services
1 11 (2.20%) SaaS
2 6 (1.20%) Amazon AWS
3 4 (0.80%) Office 365
4 2 (0.40%) Google Apps
Communications & Networking
1 39 (7.80%) TCP/IP
2 37 (7.40%) DNS
3 34 (6.80%) Firewall
4 33 (6.60%) HTTP
5 29 (5.80%) MPLS
6 28 (5.60%) SAN
7 26 (5.20%) DHCP
8 25 (5.00%) WAN
9 23 (4.60%) LAN
10 21 (4.20%) Wireless
11 19 (3.80%) VPN
12 18 (3.60%) EIGRP
12 18 (3.60%) BGP
13 16 (3.20%) DWDM
13 16 (3.20%) OSPF
13 16 (3.20%) Internet
13 16 (3.20%) SSL
13 16 (3.20%) RIP
13 16 (3.20%) NAS
13 16 (3.20%) HSRP
Database & Business Intelligence
1 37 (7.40%) SQL Server
2 24 (4.80%) Relational Database
3 22 (4.40%) DB2
4 19 (3.80%) PostgreSQL
4 19 (3.80%) MySQL
5 11 (2.20%) Data Warehouse
6 10 (2.00%) SQL Server 2008
7 9 (1.80%) SQL Server 2005
8 7 (1.40%) Oracle Reports
9 5 (1.00%) SAP BW
9 5 (1.00%) SQL Server Reporting Services
10 4 (0.80%) SQL Server 2000
10 4 (0.80%) SAP BI
11 3 (0.60%) SQL Server 2012
11 3 (0.60%) SQL Server Analysis Services
12 2 (0.40%) SQL Server Integration Services
12 2 (0.40%) Spotfire
12 2 (0.40%) SAP HANA
13 1 (0.20%) Oracle Database
13 1 (0.20%) Oracle Database 10g
Development Applications
1 10 (2.00%) Selenium
1 10 (2.00%) JMeter
2 4 (0.80%) Ant
3 2 (0.40%) Visual Studio
4 1 (0.20%) Toad
4 1 (0.20%) ClearQuest
4 1 (0.20%) JIRA
General
1 129 (25.80%) Finance
2 36 (7.20%) Banking
3 31 (6.20%) Retail
3 31 (6.20%) Telecoms
4 24 (4.80%) Marketing
5 16 (3.20%) Games
6 15 (3.00%) Online Betting
7 14 (2.80%) Legal
8 8 (1.60%) Financial Institution
9 7 (1.40%) Advertising
9 7 (1.40%) Back Office
9 7 (1.40%) Local Government
10 6 (1.20%) Manufacturing
11 4 (0.80%) Military
11 4 (0.80%) Electronics
12 2 (0.40%) Billing
12 2 (0.40%) Law
13 1 (0.20%) Automotive
13 1 (0.20%) Publishing
13 1 (0.20%) Retail Banking
Job Titles
1 81 (16.20%) Service Manager
2 73 (14.60%) Analyst
3 70 (14.00%) Delivery Manager
4 65 (13.00%) Services Delivery Manager
5 38 (7.60%) Architect
6 28 (5.60%) Team Leader
7 27 (5.40%) Administrator
8 26 (5.20%) Support Analyst
9 25 (5.00%) Service Analyst
10 23 (4.60%) Senior Architect
11 22 (4.40%) Project Manager
12 21 (4.20%) Technical Manager
13 19 (3.80%) Systems Administrator
13 19 (3.80%) Technical Specialist
14 18 (3.60%) Linux Administrator
15 17 (3.40%) Support Engineer
15 17 (3.40%) Senior Systems Administrator
16 16 (3.20%) Senior Linux Administrator
17 15 (3.00%) Consultant
17 15 (3.00%) Senior Linux Systems Administrator
Libraries, Frameworks & Software Standards
1 23 (4.60%) XML
2 22 (4.40%) JMS
3 18 (3.60%) .NET
4 10 (2.00%) Web Services
5 8 (1.60%) Middleware
6 6 (1.20%) J2EE
7 3 (0.60%) ASP.NET
7 3 (0.60%) HTML
7 3 (0.60%) SAP PI
7 3 (0.60%) SAP XI
8 2 (0.40%) Ajax
8 2 (0.40%) jQuery
8 2 (0.40%) Web Dynpro
8 2 (0.40%) Flash
8 2 (0.40%) SOAP
8 2 (0.40%) ServiceStack
9 1 (0.20%) ASP.NET Web Forms
9 1 (0.20%) REST
9 1 (0.20%) CSS
9 1 (0.20%) JSP
Miscellaneous
1 35 (7.00%) Management Information System
2 23 (4.60%) PKI
3 22 (4.40%) Open Source
4 15 (3.00%) Statistics
4 15 (3.00%) Online Games
5 13 (2.60%) Mathematics
6 11 (2.20%) Kindle
6 11 (2.20%) Firmware
7 10 (2.00%) CLARiiON
7 10 (2.00%) Symmetrix DMX
8 9 (1.80%) Computer Science
8 9 (1.80%) EMC Centera
9 8 (1.60%) CMDB
9 8 (1.60%) Mainframe
10 7 (1.40%) Blackberry
10 7 (1.40%) Clustering
11 5 (1.00%) Chip and PIN
11 5 (1.00%) Foreign Exchange (FX)
11 5 (1.00%) IVR
12 4 (0.80%) Replication
Operating Systems
1 111 (22.20%) Windows
2 55 (11.00%) Linux
3 31 (6.20%) Windows Server 2008
4 26 (5.20%) Windows Server 2003
5 25 (5.00%) UNIX
6 18 (3.60%) Red Hat Enterprise Linux
6 18 (3.60%) Windows 7
7 15 (3.00%) CentOS
8 11 (2.20%) Apple iOS
9 6 (1.20%) Windows XP
9 6 (1.20%) Solaris
10 5 (1.00%) Windows Server 2012
11 4 (0.80%) Windows Vista
12 3 (0.60%) Windows 2000
12 3 (0.60%) Android
13 2 (0.40%) Mac OS X
13 2 (0.40%) SELinux
14 1 (0.20%) AIX
14 1 (0.20%) HPUX
Processes & Methodologies
1 226 (45.20%) ITIL
2 102 (20.40%) Project Management
3 73 (14.60%) Change Management
4 58 (11.60%) Service Management
5 55 (11.00%) PRINCE2
6 42 (8.40%) Incident Management
7 40 (8.00%) E-Commerce
8 37 (7.40%) ERP
9 36 (7.20%) Disaster Recovery
10 33 (6.60%) Problem Management
11 31 (6.20%) Capacity Management
12 30 (6.00%) Performance Management
13 29 (5.80%) Stakeholder Management
14 25 (5.00%) Matrix Management
15 24 (4.80%) Asset Management
16 23 (4.60%) CRM
17 22 (4.40%) Security Architecture
18 21 (4.20%) Capacity Planning
18 21 (4.20%) Change Control
19 20 (4.00%) Migration
Programming Languages
1 73 (14.60%) SQL
2 65 (13.00%) Java
3 13 (2.60%) PHP
4 11 (2.20%) VBScript
5 8 (1.60%) PowerShell
5 8 (1.60%) VB
6 7 (1.40%) ABAP
7 5 (1.00%) C#
7 5 (1.00%) Python
8 4 (0.80%) Shell Script
8 4 (0.80%) VBA
8 4 (0.80%) WebLogic Scripting Tool
9 3 (0.60%) JavaScript
9 3 (0.60%) T-SQL
10 2 (0.40%) Perl
10 2 (0.40%) C
11 1 (0.20%) Winbatch
11 1 (0.20%) Bash Shell
11 1 (0.20%) VB.NET
11 1 (0.20%) PL/SQL
Qualifications
1 63 (12.60%) ITIL Certification
2 37 (7.40%) Degree
3 29 (5.80%) Microsoft Certification
4 28 (5.60%) Cisco Certification
5 22 (4.40%) MCSE
6 21 (4.20%) PRINCE2 Certification
7 20 (4.00%) CCNP
8 16 (3.20%) MCP
9 14 (2.80%) Security Cleared
10 11 (2.20%) SC Cleared
11 8 (1.60%) MCITP
11 8 (1.60%) Citrix Certification
11 8 (1.60%) CCNA
12 7 (1.40%) A+ Certification
13 6 (1.20%) MBA
14 4 (0.80%) MCSA
15 3 (0.60%) PRINCE2 Practitioner
15 3 (0.60%) VMware Certified Professional (VCP)
16 2 (0.40%) CCDE
16 2 (0.40%) PMP
Quality Assurance & Compliance
1 105 (21.00%) SLA
2 22 (4.40%) ISO 9001
2 22 (4.40%) ISO 8583
3 21 (4.20%) QA
4 6 (1.20%) ISO/IEC 27001
5 5 (1.00%) PCI DSS
6 2 (0.40%) Sarbanes-Oxley
7 1 (0.20%) COBIT
System Software
1 39 (7.80%) Active Directory
2 26 (5.20%) VMware Infrastructure
3 17 (3.40%) XenApp
4 7 (1.40%) XenDesktop
4 7 (1.40%) Microsoft App-V
5 6 (1.20%) Hyper-V
5 6 (1.20%) vSphere
6 4 (0.80%) Forefront TMG
7 3 (0.60%) VMware ESX
8 2 (0.40%) Citrix Presentation Server
9 1 (0.20%) VMware ESXi
9 1 (0.20%) vCloud
9 1 (0.20%) NFS
9 1 (0.20%) Tivoli Workload Scheduler
9 1 (0.20%) VMware Server
Systems Management
1 16 (3.20%) HP NNM
2 14 (2.80%) SCCM
3 6 (1.20%) Backup Exec
4 3 (0.60%) Puppet
4 3 (0.60%) Tivoli
4 3 (0.60%) SCOM
5 1 (0.20%) McAfee ePO
5 1 (0.20%) SolarWinds Orion
5 1 (0.20%) OpenView
5 1 (0.20%) Tivoli Monitoring
5 1 (0.20%) Systems Management Server (SMS)
5 1 (0.20%) Netcool
5 1 (0.20%) Netcool/OMNIbus
5 1 (0.20%) Control-M
5 1 (0.20%) Nagios
5 1 (0.20%) WSUS
5 1 (0.20%) Business Desktop Deployment
5 1 (0.20%) NetBackup
Vendors
1 85 (17.00%) Oracle
2 82 (16.40%) Microsoft
3 60 (12.00%) Cisco
4 48 (9.60%) Citrix
5 44 (8.80%) VMware
6 39 (7.80%) SAP
7 26 (5.20%) F5
8 23 (4.60%) Red Hat
9 22 (4.40%) NetApp
9 22 (4.40%) HP
9 22 (4.40%) TIBCO
10 21 (4.20%) Juniper
11 13 (2.60%) EMC
12 12 (2.40%) CheckPoint
12 12 (2.40%) JD Edwards
13 9 (1.80%) JBoss
14 8 (1.60%) Symantec
14 8 (1.60%) IBM
15 5 (1.00%) Remedy
16 4 (0.80%) Altiris
Brentwood, Essex
Logic Engagements Ltd
Salary: £70000 - £80000 per annum + Bonus, Pension, etc
Posted: 14 hours ago
Hertfordshire
Polar Recruitment
Salary: £70000 - £75000 per annum + + Car + Bonus + Benefits
Posted: 17 hours ago
Chelmsford, Essex
Capita Resourcing
Posted: Yesterday
Chelmsford, Essex
Capita Resourcing
Posted: Yesterday
Chelmsford, Essex
Capita Resourcing
Posted: Yesterday
Peterborough, Cambridgeshire
Greywood Associates Limited
Salary: £35000 - £42000 per annum + Benefits
Posted: Yesterday
Chelmsford, Essex
Capita Resourcing
Posted: Yesterday
Luton, Bedfordshire
Forman Computer Staff
Salary: From £45,000 to £50,000 per annum
Posted: Yesterday
Bedfordshire
Volt
Salary: £50000 - £55000 per annum + Total package value c.£61K
Posted: Yesterday
Bedfordshire
Capita - ITIN
Salary: £18000.00 - £23000.00 per annum
Posted: Yesterday
Bedfordshire
Polar Recruitment
Salary: £35000 - £40000 per annum + + Car + Bonus
Posted: 2 days ago
Cambridge
Cambridge Assessment
Salary: Salary Grade G: £40,900 - £46,000
Posted: 2 days ago
St. Neots, Cambridgeshire
DMS Computer Recruitment
Salary: From £40,000 to £55,000 per annum £40-55K PA
Posted: 4 days ago
Watford
Hays IT - Uk Posting account
Salary: £80.00 - £100.00 per day
Posted: 4 days ago
Hertfordshire
Polar Recruitment
Salary: £60000 - £65000 per annum + + Car + Benefits
Posted: 4 days ago
Hatfield, Hertfordshire
Computacenter
Salary: £40,000 - 45,000 per year plus comprehensive flexible benefits scheme
Posted: 7 days ago
Bedford
Hays IT - Uk Posting account
Salary: £15000.00 - £25000.00 per annum
Posted: 7 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £25000.00 - £35000.00 per annum
Posted: 10 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 15 days ago
Bedford
Capita - ITIN
Salary: £17000 - £18000 per annum
Posted: 16 days ago