The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 91 83 75
Rank change year-on-year
-8 -8
Permanent jobs citing Service Delivery 212 225 250
As % of all permanent IT jobs located in the East of England 3.04% 3.13% 3.66%
As % of the Processes & Methodologies category 3.57% 3.76% 4.41%
Number of salaries quoted 155 192 171
Average salary £49,000 £47,500 £42,500
Average salary % change year-on-year
+3.15% +11.76%
90% offered a salary of more than £27,500 £25,000 £27,650
10% offered a salary of more than £78,000 £70,250 £64,800
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5941 5986 5664
As % of all permanent IT jobs located in the East of England 85.16% 83.24% 82.92%
Number of salaries quoted 4807 4789 4562
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,950 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £70,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 13 February 2016.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +25 74 £55,000 +2.32% 4
Cambridgeshire -32 46 £46,250 +23.33% 3
Hertfordshire -9 38 £62,500 +14.67% 8
Bedfordshire -10 35 £40,000 -15.78% 10
Norfolk +21 12 £42,500 +54.54% 4
Suffolk -8 7 £27,000 -43.15% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 13 February 2016, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 254 (51.52%) ITIL
2 129 (26.17%) Windows
3 99 (20.08%) Microsoft
4 89 (18.05%) Finance
5 79 (16.02%) Management Information System
6 75 (15.21%) SQL Server
7 74 (15.01%) Project Management
8 73 (14.81%) SQL
8 73 (14.81%) MS Excel
9 70 (14.20%) PRINCE2
10 67 (13.59%) Change Management
10 67 (13.59%) Analytical Skills
11 66 (13.39%) SLA
12 65 (13.18%) Mentoring
13 63 (12.78%) Cisco
13 63 (12.78%) Active Directory
13 63 (12.78%) Oracle
14 61 (12.37%) Degree
15 59 (11.97%) Service Management
16 57 (11.56%) .NET
17 55 (11.16%) Unix
18 47 (9.53%) Information Security
19 45 (9.13%) Line Management
20 42 (8.52%) Java
20 42 (8.52%) Data Centre
21 40 (8.11%) LDAP
22 39 (7.91%) Workflow
22 39 (7.91%) Identity Access Management
23 38 (7.71%) Linux
24 37 (7.51%) Identity Management

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 13 February 2016, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 25 (5.07%) Apache
1 25 (5.07%) JBoss
2 17 (3.45%) IIS
3 16 (3.25%) MS Exchange
3 16 (3.25%) SharePoint
4 6 (1.22%) Exchange Server 2010
4 6 (1.22%) Skype for Business
4 6 (1.22%) Tomcat
5 5 (1.01%) Oracle Workflow
6 4 (0.81%) Blackberry Enterprise Server
7 3 (0.61%) Exchange Server 2003
7 3 (0.61%) Exchange Server 2007
7 3 (0.61%) IBM Domino
7 3 (0.61%) IBM Notes
8 2 (0.41%) BizTalk Server
8 2 (0.41%) Exchange Server 2013
8 2 (0.41%) NetWeaver
8 2 (0.41%) SAP EP
8 2 (0.41%) SAP Portal
9 1 (0.20%) CMS
Applications
1 73 (14.81%) MS Excel
2 33 (6.69%) MS Office
3 12 (2.43%) MS Project
4 11 (2.23%) MS Visio
5 5 (1.01%) Adobe After Effects
5 5 (1.01%) Adobe Creative Suite
5 5 (1.01%) MS PowerPoint
Business Applications
1 8 (1.62%) SAP SD
2 5 (1.01%) SAP SM
3 4 (0.81%) Dynamics AX
4 3 (0.61%) Dynamics CRM
4 3 (0.61%) SAP CO
4 3 (0.61%) SAP FI
4 3 (0.61%) SAP FI/CO
4 3 (0.61%) SAP MM
5 2 (0.41%) Magento
5 2 (0.41%) Oracle 11i
5 2 (0.41%) SAP ERP
5 2 (0.41%) SAP MDM
5 2 (0.41%) SAP R/3
5 2 (0.41%) SAP SRM
6 1 (0.20%) BASE24
6 1 (0.20%) SAP PS
Cloud Services
1 17 (3.45%) IaaS
1 17 (3.45%) PaaS
1 17 (3.45%) SaaS
2 9 (1.83%) Microsoft Azure
3 5 (1.01%) Cloud Computing
4 4 (0.81%) Office 365
5 1 (0.20%) Amazon AWS
Communications & Networking
1 40 (8.11%) LDAP
2 35 (7.10%) Firewall
3 34 (6.90%) WAN
4 29 (5.88%) VPN
5 23 (4.67%) LAN
5 23 (4.67%) TCP/IP
5 23 (4.67%) VoIP
6 20 (4.06%) SSL
7 19 (3.85%) MPLS
8 18 (3.65%) BGP
9 17 (3.45%) Cisco ASA
9 17 (3.45%) Internet
9 17 (3.45%) Wireless
10 14 (2.84%) OSPF
11 12 (2.43%) EIGRP
11 12 (2.43%) HSRP
12 10 (2.03%) DHCP
12 10 (2.03%) SAN
12 10 (2.03%) VRRP
13 9 (1.83%) RIP
Database & Business Intelligence
1 75 (15.21%) SQL Server
2 23 (4.67%) SQL Server 2008
3 19 (3.85%) SQL Server Integration Services
3 19 (3.85%) SQL Server Reporting Services
4 18 (3.65%) SQL Server 2000
5 17 (3.45%) SQL Server Analysis Services
6 16 (3.25%) Microsoft Analysis Services
7 15 (3.04%) SQL Server 2012
8 11 (2.23%) MySQL
9 9 (1.83%) Oracle Database
10 8 (1.62%) SQL Server 2014
11 6 (1.22%) Data Warehouse
12 5 (1.01%) Relational Database
13 4 (0.81%) Big Data
13 4 (0.81%) Oracle Database 10g
14 3 (0.61%) BusinessObjects
14 3 (0.61%) Enterprise Data Warehouse
14 3 (0.61%) Oracle Database 11g
14 3 (0.61%) RDBMS
14 3 (0.61%) SQL Server 2005
Development Applications
1 6 (1.22%) Visual Studio
2 5 (1.01%) MSTest
2 5 (1.01%) NUnit
3 2 (0.41%) JIRA
3 2 (0.41%) MSBuild
3 2 (0.41%) Team Foundation Server
4 1 (0.20%) Bugzilla
4 1 (0.20%) Testopia
4 1 (0.20%) Toad
General
1 89 (18.05%) Finance
2 28 (5.68%) Legal
3 22 (4.46%) Law
4 20 (4.06%) Marketing
5 17 (3.45%) Publishing
6 12 (2.43%) Telecoms
7 11 (2.23%) Manufacturing
8 9 (1.83%) Retail
9 6 (1.22%) Banking
10 5 (1.01%) Back Office
11 3 (0.61%) French Language
11 3 (0.61%) German Language
11 3 (0.61%) Pharmaceutical
12 2 (0.41%) Billing
12 2 (0.41%) Multimedia
12 2 (0.41%) Spanish Language
13 1 (0.20%) Advertising
Job Titles
1 80 (16.23%) Analyst
2 75 (15.21%) Service Manager
3 47 (9.53%) Architect
4 43 (8.72%) IT Manager
5 42 (8.52%) Delivery Manager
6 39 (7.91%) Services Delivery Manager
7 35 (7.10%) DBA
8 33 (6.69%) Support Analyst
9 31 (6.29%) SQL DBA
10 29 (5.88%) Service Analyst
11 26 (5.27%) ITIL Manager
12 24 (4.87%) Business Analyst
12 24 (4.87%) Wrap Business Analyst
13 23 (4.67%) Administrator
13 23 (4.67%) Project Manager
14 22 (4.46%) Finance Business Analyst
14 22 (4.46%) Financial Analyst
14 22 (4.46%) Financial Business Analyst
14 22 (4.46%) Financial Services Business Analyst
14 22 (4.46%) Principal Business Analyst
Libraries, Frameworks & Software Standards
1 57 (11.56%) .NET
2 34 (6.90%) J2EE
3 19 (3.85%) Web Services
4 16 (3.25%) REST
4 16 (3.25%) RESTful
4 16 (3.25%) SailPoint
4 16 (3.25%) SOAP
5 8 (1.62%) XML
6 5 (1.01%) .NET Framework
6 5 (1.01%) ASP.NET
6 5 (1.01%) LINQ
6 5 (1.01%) WCF
6 5 (1.01%) XSLT
7 4 (0.81%) HTML
7 4 (0.81%) Middleware
8 3 (0.61%) CSS
8 3 (0.61%) LAMP
9 2 (0.41%) EDI
9 2 (0.41%) SAP XI
9 2 (0.41%) WSH
Miscellaneous
1 79 (16.02%) Management Information System
2 67 (13.59%) Analytical Skills
3 42 (8.52%) Data Centre
4 37 (7.51%) Computer Science
5 31 (6.29%) Enterprise Software
6 25 (5.07%) Mobile App
7 19 (3.85%) Replication
8 16 (3.25%) Clustering
9 13 (2.64%) iSeries
10 11 (2.23%) Blackberry
11 9 (1.83%) CMDB
11 9 (1.83%) Driving Licence
11 9 (1.83%) Foreign Exchange (FX)
11 9 (1.83%) Statistics
11 9 (1.83%) User Experience
12 7 (1.42%) Distributed Denial-of-Service
12 7 (1.42%) EMC VNX
13 6 (1.22%) Xbox
14 5 (1.01%) Digital Media
14 5 (1.01%) Motion Graphics
Operating Systems
1 129 (26.17%) Windows
2 55 (11.16%) Unix
3 38 (7.71%) Linux
4 29 (5.88%) Windows Server
5 22 (4.46%) Windows Server 2008
6 20 (4.06%) Red Hat Enterprise Linux
7 17 (3.45%) Solaris
8 14 (2.84%) Windows 7
9 13 (2.64%) Windows Server 2003
9 13 (2.64%) Windows Server 2012
10 9 (1.83%) Windows 8
11 5 (1.01%) Windows Vista
11 5 (1.01%) Windows XP
12 2 (0.41%) HPUX
12 2 (0.41%) Windows Mobile
12 2 (0.41%) Windows Phone
Processes & Methodologies
1 254 (51.52%) ITIL
2 74 (15.01%) Project Management
3 70 (14.20%) PRINCE2
4 67 (13.59%) Change Management
5 65 (13.18%) Mentoring
6 59 (11.97%) Service Management
7 47 (9.53%) Information Security
8 45 (9.13%) Line Management
9 39 (7.91%) Identity Access Management
9 39 (7.91%) Workflow
10 37 (7.51%) Business Analysis
10 37 (7.51%) Identity Management
11 31 (6.29%) Use Case
12 29 (5.88%) ITIL V3
13 28 (5.68%) Capacity Planning
14 27 (5.48%) Agile Software Development
14 27 (5.48%) Incident Management
14 27 (5.48%) ITSM
14 27 (5.48%) Stakeholder Management
15 25 (5.07%) Wealth Management
Programming Languages
1 73 (14.81%) SQL
2 42 (8.52%) Java
3 24 (4.87%) C#
3 24 (4.87%) Shell Script
4 23 (4.67%) VB.NET
5 16 (3.25%) C++
5 16 (3.25%) T-SQL
6 12 (2.43%) PowerShell
7 5 (1.01%) C
7 5 (1.01%) JavaScript
8 4 (0.81%) PHP
9 3 (0.61%) ABAP
9 3 (0.61%) VB
10 2 (0.41%) Perl
10 2 (0.41%) XAML
11 1 (0.20%) Python
Qualifications
1 61 (12.37%) Degree
2 34 (6.90%) ITIL Certification
3 33 (6.69%) Microsoft Certification
4 20 (4.06%) Cisco Certification
5 18 (3.65%) CCNP
6 17 (3.45%) PRINCE2 Certification
6 17 (3.45%) RHCSA
6 17 (3.45%) Sun Certification
7 16 (3.25%) MCSA
8 14 (2.84%) MCSE
9 8 (1.62%) CISM
9 8 (1.62%) CISSP
9 8 (1.62%) MCP
9 8 (1.62%) Security Cleared
10 6 (1.22%) CCNA
10 6 (1.22%) PRINCE2 Practitioner
11 5 (1.01%) CCDP
11 5 (1.01%) ISTQB
12 4 (0.81%) MCTS
12 4 (0.81%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 66 (13.39%) SLA
2 11 (2.23%) PCI DSS
3 10 (2.03%) ISO/IEC 27001
4 8 (1.62%) QA
5 3 (0.61%) P3O
6 2 (0.41%) BS7799
6 2 (0.41%) COBIT
6 2 (0.41%) Data Quality
6 2 (0.41%) ISO 8583
6 2 (0.41%) PMBOK
6 2 (0.41%) Sarbanes-Oxley
7 1 (0.20%) GxP
7 1 (0.20%) ISO 9000
7 1 (0.20%) ISO 9001
7 1 (0.20%) JSP 440
System Software
1 63 (12.78%) Active Directory
2 19 (3.85%) VMware Infrastructure
3 7 (1.42%) NFS
4 5 (1.01%) Hyper-V
4 5 (1.01%) vSphere
5 4 (0.81%) XenServer
6 3 (0.61%) Firmware
7 2 (0.41%) Forefront TMG
7 2 (0.41%) ISA Server
7 2 (0.41%) Oracle RAC
8 1 (0.20%) VMware ESX
8 1 (0.20%) XenApp
8 1 (0.20%) XenDesktop
Systems Management
1 9 (1.83%) HP NNM
2 8 (1.62%) Backup Exec
2 8 (1.62%) SCCM
3 5 (1.01%) Systems Management Server (SMS)
4 2 (0.41%) Data Guard
4 2 (0.41%) Oracle RMAN
4 2 (0.41%) WSUS
5 1 (0.20%) Cisco CUCM
5 1 (0.20%) HP Quality Center
5 1 (0.20%) NetBackup
5 1 (0.20%) Oracle Enterprise Manager
5 1 (0.20%) Symantec Enterprise Vault
5 1 (0.20%) Tivoli
Vendors
1 99 (20.08%) Microsoft
2 63 (12.78%) Cisco
2 63 (12.78%) Oracle
3 30 (6.09%) Juniper
3 30 (6.09%) VMware
4 25 (5.07%) SAP
5 24 (4.87%) IBM
6 22 (4.46%) Dell
6 22 (4.46%) HP
7 19 (3.85%) iManage
8 17 (3.45%) Red Hat
9 16 (3.25%) CA
9 16 (3.25%) Red Gate
10 15 (3.04%) F5
10 15 (3.04%) Interwoven
11 10 (2.03%) Avaya
11 10 (2.03%) Citrix
12 8 (1.62%) Adobe
12 8 (1.62%) JD Edwards
12 8 (1.62%) Symantec
Essex
Logic Engagements Ltd
Salary: £45000 - £50000 per annum + bonus, pension etc.
Posted: Yesterday
Chelmsford, Essex
Vadis People
Salary: Up to £36,000 + Good Bens Package
Posted: Yesterday
Cambridge
Cambridge Assessment
Salary: Competitive plus benefits
Posted: Yesterday
Basildon, Essex
Xchanging
Salary: Competitive!!
Posted: 3 days ago
Hatfield, Hertfordshire
TELSTRA Associates
Salary: From £65,000 to £95,000 per annum £65-90k+ car bens etc.
Posted: 3 days ago
Luton
Interquest - IQ Tech
Salary: £41000 per annum + Benefits
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Latcom Ltd
Salary: From £23,000 to £30,000 per annum + 30% shift + gd benefits
Posted: 4 days ago
Bedford, Bedfordshire
FT Select
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £55000 - £70000 per annum + + Car + Bonus + Benefits
Posted: 4 days ago
Luton, Bedfordshire
Easyjet
Posted: 5 days ago
Bedford, Bedfordshire
Circle Recruitment
Salary: £25000 - £34000 per annum + Car
Posted: 5 days ago
Dunstable, Bedfordshire
Capita Resourcing - IT Resourcing
Salary: £45000 - £53000 per annum + Bens
Posted: 5 days ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: Competitive
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: From £40,000 to £55,000 per annum
Posted: 6 days ago
Norfolk
Nigel Frank International Ltd
Salary: £67000 - £75000 per annum + Benefits
Posted: 11 days ago
Luton
Interquest - IQ Tech
Salary: £35000 - £45000 per annum + BENEFITS
Posted: 11 days ago
Hertfordshire
Ampersand Consulting
Salary: £65000 - £70000 per annum + Car Allowance, Benfits
Posted: 17 days ago
Norfolk
Ampersand Consulting
Salary: £65000 - £70000 per annum + Car Allowance, Benfits
Posted: 17 days ago
Essex
Ampersand Consulting
Salary: £65000 - £70000 per annum + Car Allowance, Benfits
Posted: 17 days ago
Watford
Interquest - IQ Public Sector
Salary: £40000 - £47000 per annum + depending on experience
Posted: 18 days ago
Norwich
Capita plc
Salary: £25000 - £30000 per annum + Van
Posted: 22 days ago
Luton, Bedfordshire
Tui
Salary: Competitive plus benefits
Posted: 22 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 23 days ago
Hertfordshire
Capita plc
Salary: £55000.00 - £70000.00 per annum
Posted: 24 days ago
Norfolk
Capita plc
Salary: £60000.00 - £65000.00 per annum
Posted: 24 days ago
Luton
Interquest - IQ Tech
Salary: £35000 - £55000 per annum + Benefits
Posted: 24 days ago