The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 66 87 80
Rank change year-on-year
+21 -7
Permanent jobs citing Service Delivery 264 226 244
As % of all permanent IT jobs located in the East of England 3.61% 2.93% 3.38%
As % of the Processes & Methodologies category 4.39% 3.66% 4.28%
Number of salaries quoted 188 182 185
Average salary £50,000 £42,975 £37,500
Average salary % change year-on-year
+16.34% +14.60%
90% offered a salary of more than £25,500 £25,000 £22,500
10% offered a salary of more than £73,000 £67,500 £65,000
UK excluding London average salary £45,000 £44,250 £45,000
% change year-on-year
+1.69% -1.66%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6013 6181 5700
As % of all permanent IT jobs located in the East of England 82.23% 80.14% 78.97%
Number of salaries quoted 5054 4995 4829
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 3 September 2015.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +6 70 £57,500 +21.05% 8
Bedfordshire 0 60 £45,000 -7.21% 3
Hertfordshire +1 58 £51,250 +46.42% 9
Cambridgeshire +14 44 £47,750 -8.17% 5
Suffolk +22 26 £62,500 +19.04% 3
Norfolk +9 5 £28,500 -28.75% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 3 September 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 237 (45.66%) ITIL
2 110 (21.19%) Finance
3 105 (20.23%) Windows
4 98 (18.88%) Project Management
5 95 (18.30%) SLA
6 89 (17.15%) Microsoft
7 81 (15.61%) MS Excel
8 72 (13.87%) Service Management
9 69 (13.29%) VMware
9 69 (13.29%) Degree
10 67 (12.91%) SQL Server
11 66 (12.72%) SQL
11 66 (12.72%) Continuous Improvement
12 64 (12.33%) ITIL Certification
13 59 (11.37%) Oracle
14 56 (10.79%) Analytical Skills
15 55 (10.60%) Stakeholder Management
16 54 (10.40%) PRINCE2
17 50 (9.63%) Data Centre
18 47 (9.06%) Linux
19 42 (8.09%) Citrix
19 42 (8.09%) Change Management
19 42 (8.09%) Mentoring
20 41 (7.90%) Capacity Planning
20 41 (7.90%) Cisco
21 40 (7.71%) WAN
21 40 (7.71%) Incident Management
22 39 (7.51%) Active Directory
22 39 (7.51%) VMware Infrastructure
23 38 (7.32%) Agile Software Development

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 3 September 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 31 (5.97%) SharePoint
2 24 (4.62%) MS Exchange
3 21 (4.05%) Apache
4 20 (3.85%) Exchange Server 2007
5 19 (3.66%) Exchange Server 2010
6 18 (3.47%) Oracle HTTP Server
7 15 (2.89%) Tomcat
8 14 (2.70%) CMS
9 10 (1.93%) Exchange Server 2003
9 10 (1.93%) IIS
10 9 (1.73%) Exchange Server 2013
11 6 (1.16%) SharePoint Server
11 6 (1.16%) Exchange Server 5.5
11 6 (1.16%) Exchange Server 2000
12 4 (0.77%) WebLogic
12 4 (0.77%) SharePoint 2013
12 4 (0.77%) Confluence
13 3 (0.58%) Oracle Workflow
14 2 (0.39%) WorkSite
14 2 (0.39%) Lotus Domino
Applications
1 81 (15.61%) MS Excel
2 37 (7.13%) MS Office
3 18 (3.47%) MS Project
4 6 (1.16%) MS Visio
4 6 (1.16%) MS PowerPoint
5 1 (0.19%) Adobe After Effects
Business Applications
1 7 (1.35%) SAP SM
2 3 (0.58%) SAP SD
3 2 (0.39%) Oracle 11i
3 2 (0.39%) ResourceLink
4 1 (0.19%) SAP BPC
4 1 (0.19%) Oracle EBS
4 1 (0.19%) Oracle Applications
4 1 (0.19%) BASE24
4 1 (0.19%) Sentinel
Cloud Services
1 15 (2.89%) Office 365
2 13 (2.50%) SaaS
3 6 (1.16%) Microsoft Azure
4 4 (0.77%) Amazon AWS
4 4 (0.77%) Basecamp
4 4 (0.77%) Dropbox
5 2 (0.39%) iPaaS
6 1 (0.19%) Google Apps
Communications & Networking
1 40 (7.71%) WAN
2 26 (5.01%) DNS
3 25 (4.82%) DHCP
3 25 (4.82%) LAN
4 24 (4.62%) Firewall
5 21 (4.05%) TCP/IP
6 18 (3.47%) HTTP
7 15 (2.89%) SAN
8 14 (2.70%) VoIP
9 12 (2.31%) VPN
10 11 (2.12%) MPLS
11 10 (1.93%) Wireless
11 10 (1.93%) Cisco ASA
12 9 (1.73%) NetScaler
13 6 (1.16%) DWDM
13 6 (1.16%) Network Security
13 6 (1.16%) BGP
14 5 (0.96%) OSPF
14 5 (0.96%) Cisco Nexus
15 4 (0.77%) HSRP
Database & Business Intelligence
1 67 (12.91%) SQL Server
2 20 (3.85%) SQL Server Reporting Services
3 18 (3.47%) MySQL
3 18 (3.47%) Oracle Database
4 14 (2.70%) SQL Server Analysis Services
4 14 (2.70%) SQL Server 2000
4 14 (2.70%) PostgreSQL
5 13 (2.50%) SQL Server Integration Services
6 11 (2.12%) Microsoft Analysis Services
6 11 (2.12%) BusinessObjects
7 9 (1.73%) SQL Server 2008
8 6 (1.16%) SAP BW
8 6 (1.16%) SQL Server 2005
9 5 (0.96%) Oracle Database 11g
9 5 (0.96%) Oracle Database 10g
9 5 (0.96%) SAP HANA
10 4 (0.77%) Azure SQL Database
10 4 (0.77%) Data Warehouse
10 4 (0.77%) Data Mining
11 3 (0.58%) RDBMS
Development Applications
1 7 (1.35%) Ant
2 5 (0.96%) JIRA
2 5 (0.96%) Git (software)
3 4 (0.77%) Gradle
3 4 (0.77%) Jenkins
3 4 (0.77%) Visual Studio
3 4 (0.77%) Maven
4 2 (0.39%) Toad
General
1 110 (21.19%) Finance
2 28 (5.39%) Telecoms
3 16 (3.08%) Retail
4 14 (2.70%) Games
4 14 (2.70%) Online Betting
5 11 (2.12%) Marketing
6 9 (1.73%) Legal
7 7 (1.35%) Publishing
8 3 (0.58%) Law
8 3 (0.58%) Advertising
9 2 (0.39%) Manufacturing
9 2 (0.39%) Electronics
9 2 (0.39%) French Language
9 2 (0.39%) Local Government
10 1 (0.19%) Billing
10 1 (0.19%) Aerospace
Job Titles
1 113 (21.77%) Service Manager
2 76 (14.64%) Delivery Manager
3 67 (12.91%) Services Delivery Manager
4 46 (8.86%) Analyst
5 36 (6.94%) Administrator
6 27 (5.20%) IT Services Manager
7 26 (5.01%) Team Leader
8 25 (4.82%) Project Manager
9 22 (4.24%) Architect
10 20 (3.85%) IT Services Delivery Manager
11 19 (3.66%) Senior Manager
12 18 (3.47%) DBA
12 18 (3.47%) Consultant
12 18 (3.47%) Service Desk Manager
13 16 (3.08%) Technical Manager
13 16 (3.08%) Systems Administrator
14 15 (2.89%) SQL DBA
14 15 (2.89%) Senior Systems Administrator
14 15 (2.89%) Head of IT
15 14 (2.70%) Linux Administrator
Libraries, Frameworks & Software Standards
1 16 (3.08%) .NET
2 8 (1.54%) J2EE
3 7 (1.35%) XML
4 6 (1.16%) CSS
5 5 (0.96%) HTML
5 5 (0.96%) Web Dynpro
5 5 (0.96%) jQuery
6 4 (0.77%) Web Services
6 4 (0.77%) Middleware
6 4 (0.77%) 802.1X
7 3 (0.58%) Backbone.js
7 3 (0.58%) AngularJS
7 3 (0.58%) WSH
7 3 (0.58%) HTML5
8 2 (0.39%) REST
8 2 (0.39%) CSS3
8 2 (0.39%) ASP.NET
9 1 (0.19%) Flash
9 1 (0.19%) SAP PI
9 1 (0.19%) Spring
Miscellaneous
1 56 (10.79%) Analytical Skills
2 50 (9.63%) Data Centre
3 37 (7.13%) Management Information System
4 21 (4.05%) Enterprise Software
5 18 (3.47%) Clustering
6 15 (2.89%) Statistics
7 14 (2.70%) Online Games
8 12 (2.31%) Computer Science
8 12 (2.31%) Replication
9 9 (1.73%) CMDB
9 9 (1.73%) User Experience
10 7 (1.35%) BYOD
11 6 (1.16%) EPoS
11 6 (1.16%) IVR
12 5 (0.96%) Mathematics
12 5 (0.96%) iSeries
13 4 (0.77%) Mobile Payment
13 4 (0.77%) Distributed Denial-of-Service
13 4 (0.77%) NHS
14 3 (0.58%) Client/Server
Operating Systems
1 105 (20.23%) Windows
2 47 (9.06%) Linux
3 31 (5.97%) Windows Server 2008
4 26 (5.01%) Windows Server 2012
5 23 (4.43%) UNIX
6 21 (4.05%) Windows Server 2003
7 14 (2.70%) CentOS
8 12 (2.31%) Windows 7
8 12 (2.31%) Windows 8
8 12 (2.31%) Windows XP
9 10 (1.93%) Solaris
9 10 (1.93%) SUSE Linux Enterprise Server
10 4 (0.77%) Red Hat Enterprise Linux
10 4 (0.77%) Windows Vista
11 1 (0.19%) Android
11 1 (0.19%) SUSE
11 1 (0.19%) OS/400
Processes & Methodologies
1 237 (45.66%) ITIL
2 98 (18.88%) Project Management
3 72 (13.87%) Service Management
4 66 (12.72%) Continuous Improvement
5 55 (10.60%) Stakeholder Management
6 54 (10.40%) PRINCE2
7 42 (8.09%) Change Management
7 42 (8.09%) Mentoring
8 41 (7.90%) Capacity Planning
9 40 (7.71%) Incident Management
10 38 (7.32%) Agile Software Development
11 35 (6.74%) Programme Management
11 35 (6.74%) Line Management
12 34 (6.55%) People Management
12 34 (6.55%) E-Commerce
13 29 (5.59%) High Availability
14 28 (5.39%) Problem Management
14 28 (5.39%) CRM
15 23 (4.43%) ITSM
16 21 (4.05%) Supplier Management
Programming Languages
1 66 (12.72%) SQL
2 25 (4.82%) Java
3 13 (2.50%) T-SQL
4 10 (1.93%) Shell Script
5 8 (1.54%) JavaScript
6 7 (1.35%) C
7 5 (0.96%) C#
7 5 (0.96%) ABAP
8 4 (0.77%) PHP
8 4 (0.77%) WebLogic Scripting Tool
9 3 (0.58%) PowerShell
9 3 (0.58%) Python
10 1 (0.19%) Bash Shell
10 1 (0.19%) sed
Qualifications
1 69 (13.29%) Degree
2 64 (12.33%) ITIL Certification
3 32 (6.17%) Microsoft Certification
4 20 (3.85%) MCSE
5 15 (2.89%) MCSA
5 15 (2.89%) Cisco Certification
6 11 (2.12%) CCNP
7 10 (1.93%) PRINCE2 Certification
8 9 (1.73%) Security Cleared
9 8 (1.54%) MCP
10 6 (1.16%) CCDP
11 5 (0.96%) VMware Certified Professional (VCP)
11 5 (0.96%) SC Cleared
12 4 (0.77%) ISEB
13 3 (0.58%) HND
13 3 (0.58%) VCP5
13 3 (0.58%) ITIL Foundation Certificate
14 2 (0.39%) APMP
14 2 (0.39%) DV Cleared
14 2 (0.39%) CCSA
Quality Assurance & Compliance
1 95 (18.30%) SLA
2 20 (3.85%) ISO/IEC 27001
3 12 (2.31%) QA
4 10 (1.93%) COBIT
5 7 (1.35%) P3O
6 4 (0.77%) ISO 9001
7 1 (0.19%) ISO/IEC 20000
7 1 (0.19%) PCI DSS
7 1 (0.19%) ISO 14001
System Software
1 39 (7.51%) Active Directory
1 39 (7.51%) VMware Infrastructure
2 16 (3.08%) XenApp
3 13 (2.50%) VMware ESX
3 13 (2.50%) vSphere
4 12 (2.31%) Hyper-V
5 9 (1.73%) XenDesktop
6 2 (0.39%) Tivoli Workload Scheduler
6 2 (0.39%) UAG
6 2 (0.39%) Oracle RAC
7 1 (0.19%) Microsoft App-V
Systems Management
1 18 (3.47%) SCCM
2 6 (1.16%) Backup Exec
2 6 (1.16%) Systems Management Server (SMS)
2 6 (1.16%) Opscode Chef
3 4 (0.77%) HP NNM
4 3 (0.58%) Tivoli
5 2 (0.39%) Oracle RMAN
5 2 (0.39%) Data Guard
6 1 (0.19%) HP Quality Center
6 1 (0.19%) McAfee ePO
6 1 (0.19%) SCOM
6 1 (0.19%) Oracle Enterprise Manager
6 1 (0.19%) Norton AntiVirus
Vendors
1 89 (17.15%) Microsoft
2 69 (13.29%) VMware
3 59 (11.37%) Oracle
4 42 (8.09%) Citrix
5 41 (7.90%) Cisco
6 29 (5.59%) SAP
7 17 (3.28%) Red Hat
8 15 (2.89%) IBM
9 10 (1.93%) F5
10 9 (1.73%) HP
11 8 (1.54%) Red Gate
12 6 (1.16%) Adobe
12 6 (1.16%) Avaya
13 5 (0.96%) Juniper
13 5 (0.96%) CheckPoint
13 5 (0.96%) Google
13 5 (0.96%) Altiris
14 4 (0.77%) Sourcefire
14 4 (0.77%) AppDynamics
14 4 (0.77%) IronPort
Ipswich, Suffolk
Etech Partners
Salary: Unspecified
Posted: 10 hours ago
Ipswich, Suffolk
eTech Partners
Salary: Benefits
Posted: Yesterday
Harpenden, Hertfordshire
Pertemps IT
Salary: Bonus and Benefits
Posted: Yesterday
Bedford, Bedfordshire
Computer People
Salary: £42000.00 - £47000.00 per annum + Excellent Benefits
Posted: 2 days ago
Basildon
Xchanging UK Ltd
Posted: 2 days ago
Hertfordshire
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: 6 days ago
Stevenage, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: 6 days ago
Hitchin, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: 6 days ago
Colchester, Essex
Harvey Nash plc
Salary: £55000 - £65000 per annum
Posted: 6 days ago
Harpenden
Pertemps ERP
Salary: £55,000 to £65,000 + Bonus and bens
Posted: 6 days ago
Essex
Computer Futures
Salary: competitive
Posted: 7 days ago
Witham, Essex
Essex County Fire and Rescue Service
Salary: From £25,440 to £27,123 per annum
Posted: 7 days ago
Norfolk
Hays IT - Uk Posting account
Salary: £22000.00 - £28000.00 per annum
Posted: 7 days ago
Harpenden
Pertemps ERP
Salary: £60000 to £70000 + Bonus + Bens
Posted: 9 days ago
Billericay, Essex
Swan Housing
Salary: £45,000 per annum
Posted: 9 days ago
Bodmin, Bury St Edmunds, Boston or Tipton
Networx Recruitment
Salary: £Competitive Salary
Posted: 9 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: car, bonus and flexible benefits
Posted: 14 days ago
Bedfordshire
Nigel Frank International Limited - Newcastle
Posted: 14 days ago
Cambridge
Computer Futures
Salary: £53000 - £58000 per annum + Negotiable - DOE
Posted: 14 days ago
Cambridge
Mint Recruitment Solutions
Salary: £22000 - £28000 per annum + Benefits
Posted: 17 days ago