The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 79 90 92
Rank change year-on-year
+11 +2
Permanent jobs citing Service Delivery 282 254 251
As % of all permanent IT jobs located in the East of England 3.25% 2.96% 2.69%
As % of the Processes & Methodologies category 4.21% 3.91% 3.68%
Number of salaries quoted 219 191 188
Average salary £46,750 £45,000 £45,500
Average salary % change year-on-year
+3.88% -1.09%
90% offered a salary of more than £30,000 £31,600 £24,000
10% offered a salary of more than £75,000 £58,500 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6700 6499 6826
As % of all permanent IT jobs located in the East of England 77.32% 75.80% 73.06%
Number of salaries quoted 5497 5595 5669
Average salary £43,000 £42,500 £42,500
Average salary % change year-on-year
+1.17% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 18 April 2014.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hertfordshire +24 91 £53,000 +11.57% 10
Bedfordshire +20 89 £40,000 -6.97% 10
Essex +8 59 £50,000 +2.56% 8
Cambridgeshire -42 34 £40,000 -11.11% 3
Norfolk +1 7 £55,000 +10.00%
Suffolk -19 2 £27,500 -45.00%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 18 April 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 182 (37.92%) ITIL
2 149 (31.04%) Finance
3 102 (21.25%) Windows
4 95 (19.79%) Project Management
5 92 (19.17%) SQL
6 88 (18.33%) Stakeholder Management
7 84 (17.50%) Microsoft
8 78 (16.25%) SLA
9 77 (16.04%) Oracle
10 74 (15.42%) Service Management
11 70 (14.58%) Java
12 69 (14.38%) Retail
13 64 (13.33%) Degree
14 61 (12.71%) PRINCE2
15 57 (11.88%) Change Management
16 53 (11.04%) E-Commerce
17 52 (10.83%) Linux
18 46 (9.58%) Telecoms
19 43 (8.96%) Management Information System
20 40 (8.33%) SAP
20 40 (8.33%) Active Directory
21 38 (7.92%) SQL Server
22 37 (7.71%) MS Excel
22 37 (7.71%) VMware
23 35 (7.29%) DNS
24 33 (6.88%) CRM
25 32 (6.67%) Cisco
25 32 (6.67%) HTTP
25 32 (6.67%) Citrix
25 32 (6.67%) Security Cleared

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 18 April 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 24 (5.00%) Apache
2 23 (4.79%) WebSphere
3 19 (3.96%) Tomcat
3 19 (3.96%) WebSphere Application Server
4 18 (3.75%) CMS
4 18 (3.75%) WebLogic
5 17 (3.54%) SharePoint
5 17 (3.54%) Oracle HTTP Server
6 14 (2.92%) MS Exchange
7 12 (2.50%) MQSeries
8 9 (1.88%) Exchange Server 2010
8 9 (1.88%) IIS
9 6 (1.25%) Exchange Server 2003
9 6 (1.25%) Exchange Server 2013
10 5 (1.04%) Exchange Server 2007
11 4 (0.83%) BizTalk Server
11 4 (0.83%) IBM Notes
12 3 (0.63%) SharePoint 2013
12 3 (0.63%) NetWeaver
12 3 (0.63%) SharePoint Server
Applications
1 37 (7.71%) MS Excel
2 26 (5.42%) MS Office
3 7 (1.46%) MS Project
4 4 (0.83%) Spreadsheet
4 4 (0.83%) MS Visio
5 3 (0.63%) MS PowerPoint
Business Applications
1 21 (4.38%) Oracle CRM
2 18 (3.75%) Magento
3 6 (1.25%) SiteCatalyst
4 5 (1.04%) assyst
5 4 (0.83%) SAP SRM
6 2 (0.42%) Oracle Applications
6 2 (0.42%) Documaker
7 1 (0.21%) SAP FI
7 1 (0.21%) SAP MM
7 1 (0.21%) ResourceLink
7 1 (0.21%) Dynamics CRM
7 1 (0.21%) Dynamics AX
7 1 (0.21%) SAP FI/CO
7 1 (0.21%) SAP CO
Cloud Services
1 4 (0.83%) Office 365
2 3 (0.63%) SaaS
3 2 (0.42%) Google Apps
Communications & Networking
1 35 (7.29%) DNS
2 32 (6.67%) HTTP
3 23 (4.79%) DHCP
3 23 (4.79%) LAN
4 22 (4.58%) SAN
5 20 (4.17%) Internet
6 17 (3.54%) WAN
7 15 (3.13%) Firewall
7 15 (3.13%) TCP/IP
8 14 (2.92%) NAS
9 10 (2.08%) Wireless
9 10 (2.08%) VPN
10 9 (1.88%) VoIP
11 8 (1.67%) MPLS
12 7 (1.46%) Intrusion Detection
13 4 (0.83%) INAP
13 4 (0.83%) BGP
13 4 (0.83%) OSPF
13 4 (0.83%) DWDM
13 4 (0.83%) EIGRP
Database & Business Intelligence
1 38 (7.92%) SQL Server
2 21 (4.38%) Relational Database
3 20 (4.17%) MySQL
4 19 (3.96%) DB2
5 18 (3.75%) PostgreSQL
6 10 (2.08%) Data Warehouse
7 8 (1.67%) SQL Server 2008
8 7 (1.46%) SQL Server 2005
9 6 (1.25%) SQL Server 2000
10 5 (1.04%) Oracle Database
10 5 (1.04%) Oracle Database 10g
10 5 (1.04%) Oracle Reports
10 5 (1.04%) SAP BI
10 5 (1.04%) SQL Server Analysis Services
10 5 (1.04%) Oracle Database 11g
10 5 (1.04%) SQL Server Integration Services
10 5 (1.04%) SQL Server Reporting Services
11 4 (0.83%) SQL Server 2012
12 3 (0.63%) SAP BW
13 2 (0.42%) Microsoft Analysis Services
Development Applications
1 4 (0.83%) MSI
1 4 (0.83%) InstallShield
1 4 (0.83%) AdminStudio
1 4 (0.83%) Wise Package Studio
2 2 (0.42%) Ant
3 1 (0.21%) Toad
3 1 (0.21%) ClearQuest
3 1 (0.21%) JIRA
General
1 149 (31.04%) Finance
2 69 (14.38%) Retail
3 46 (9.58%) Telecoms
4 25 (5.21%) Marketing
5 19 (3.96%) Manufacturing
6 18 (3.75%) Banking
7 15 (3.13%) Games
7 15 (3.13%) Online Betting
8 12 (2.50%) Billing
9 6 (1.25%) Legal
9 6 (1.25%) Publishing
10 5 (1.04%) Financial Institution
11 4 (0.83%) Law
12 2 (0.42%) Local Government
12 2 (0.42%) Automotive
13 1 (0.21%) Back Office
13 1 (0.21%) Advertising
13 1 (0.21%) Aerospace
13 1 (0.21%) Retail Banking
13 1 (0.21%) International Banking
Job Titles
1 91 (18.96%) Service Manager
2 75 (15.63%) Analyst
3 66 (13.75%) Delivery Manager
4 63 (13.13%) Services Delivery Manager
5 43 (8.96%) Architect
6 40 (8.33%) Project Manager
7 34 (7.08%) Infrastructure Manager
8 32 (6.67%) Service Analyst
9 28 (5.83%) Administrator
10 27 (5.63%) Support Analyst
11 20 (4.17%) Services Delivery Analyst
11 20 (4.17%) Support Engineer
11 20 (4.17%) Systems Administrator
12 19 (3.96%) Infrastructure Project Manager
13 17 (3.54%) Linux Administrator
13 17 (3.54%) Systems Engineer
14 16 (3.33%) Senior Systems Administrator
14 16 (3.33%) Support Manager
15 15 (3.13%) Senior Architect
15 15 (3.13%) Planning Manager
Libraries, Frameworks & Software Standards
1 25 (5.21%) .NET
2 14 (2.92%) XML
3 13 (2.71%) J2EE
4 12 (2.50%) JMS
5 7 (1.46%) Middleware
6 6 (1.25%) EDI
7 5 (1.04%) HTML
8 4 (0.83%) SAP XI
8 4 (0.83%) SAP PI
8 4 (0.83%) CSS
8 4 (0.83%) JSP
8 4 (0.83%) SOAP
8 4 (0.83%) Web Services
8 4 (0.83%) WSH
9 3 (0.63%) ASP.NET
9 3 (0.63%) Dojo
9 3 (0.63%) WCF
9 3 (0.63%) WPF
9 3 (0.63%) jQuery
9 3 (0.63%) Ajax
Miscellaneous
1 43 (8.96%) Management Information System
2 15 (3.13%) Computer Science
2 15 (3.13%) Online Games
3 14 (2.92%) PKI
4 12 (2.50%) Open Source
5 10 (2.08%) EPoS
5 10 (2.08%) iSeries
6 6 (1.25%) AS400
6 6 (1.25%) Kindle
7 4 (0.83%) Clustering
7 4 (0.83%) Statistics
7 4 (0.83%) Data Integration
7 4 (0.83%) Chip and PIN
7 4 (0.83%) Firmware
7 4 (0.83%) Mobile App
8 3 (0.63%) Foreign Exchange (FX)
8 3 (0.63%) Blackberry
8 3 (0.63%) NHS
8 3 (0.63%) CMDB
8 3 (0.63%) Mathematics
Operating Systems
1 102 (21.25%) Windows
2 52 (10.83%) Linux
3 31 (6.46%) UNIX
4 19 (3.96%) Apple iOS
5 17 (3.54%) Windows Server 2008
6 15 (3.13%) Windows 7
7 14 (2.92%) CentOS
8 13 (2.71%) Windows Server 2003
9 11 (2.29%) Red Hat Enterprise Linux
10 8 (1.67%) Windows XP
10 8 (1.67%) Solaris
11 6 (1.25%) AIX
12 4 (0.83%) Android
13 3 (0.63%) Windows Server 2012
13 3 (0.63%) Windows 2000
13 3 (0.63%) Mac OS X
13 3 (0.63%) Windows Vista
14 2 (0.42%) HPUX
14 2 (0.42%) Oracle Linux
14 2 (0.42%) SELinux
Processes & Methodologies
1 182 (37.92%) ITIL
2 95 (19.79%) Project Management
3 88 (18.33%) Stakeholder Management
4 74 (15.42%) Service Management
5 61 (12.71%) PRINCE2
6 57 (11.88%) Change Management
7 53 (11.04%) E-Commerce
8 33 (6.88%) CRM
9 30 (6.25%) Supplier Management
10 29 (6.04%) Information Security
11 28 (5.83%) Problem Management
12 27 (5.63%) Capacity Management
13 23 (4.79%) Incident Management
13 23 (4.79%) Capacity Planning
14 22 (4.58%) Disaster Recovery
15 20 (4.17%) Continuous Improvement
15 20 (4.17%) Performance Management
15 20 (4.17%) ERP
16 19 (3.96%) Configuration Management
17 18 (3.75%) OO
Programming Languages
1 92 (19.17%) SQL
2 70 (14.58%) Java
3 22 (4.58%) PHP
4 12 (2.50%) VBScript
5 9 (1.88%) JavaScript
6 8 (1.67%) PowerShell
6 8 (1.67%) ABAP
7 7 (1.46%) VB
8 4 (0.83%) Korn
8 4 (0.83%) Perl
8 4 (0.83%) C#
9 3 (0.63%) PL/SQL
9 3 (0.63%) T-SQL
9 3 (0.63%) Shell Script
10 2 (0.42%) XAML
10 2 (0.42%) Python
10 2 (0.42%) WebLogic Scripting Tool
11 1 (0.21%) Progress 4GL
11 1 (0.21%) C
11 1 (0.21%) VB.NET
Qualifications
1 64 (13.33%) Degree
2 32 (6.67%) Security Cleared
3 29 (6.04%) ITIL Certification
4 26 (5.42%) PRINCE2 Practitioner
5 25 (5.21%) SC Cleared
6 18 (3.75%) Cisco Certification
7 12 (2.50%) MCP
7 12 (2.50%) Microsoft Certification
8 9 (1.88%) CCNA
9 6 (1.25%) MCSE
9 6 (1.25%) CCNP
10 5 (1.04%) PRINCE2 Certification
10 5 (1.04%) ISEB
10 5 (1.04%) MCITP
11 4 (0.83%) MOS
11 4 (0.83%) MBA
11 4 (0.83%) MCSA
12 3 (0.63%) OSCP
12 3 (0.63%) OSCE
12 3 (0.63%) CISSP
Quality Assurance & Compliance
1 78 (16.25%) SLA
2 17 (3.54%) ISO 9001
3 16 (3.33%) ISO/IEC 27001
4 12 (2.50%) PCI DSS
4 12 (2.50%) ISO 8583
5 6 (1.25%) Sarbanes-Oxley
6 2 (0.42%) QA
6 2 (0.42%) ISO/IEC 17799
7 1 (0.21%) COBIT
System Software
1 40 (8.33%) Active Directory
2 20 (4.17%) VMware Infrastructure
3 16 (3.33%) XenApp
4 10 (2.08%) Microsoft App-V
5 8 (1.67%) XenDesktop
6 4 (0.83%) VMware ESX
6 4 (0.83%) vSphere
7 3 (0.63%) Hyper-V
7 3 (0.63%) VMware ESXi
8 2 (0.42%) Xen
8 2 (0.42%) ISA Server
8 2 (0.42%) Tivoli Workload Scheduler
9 1 (0.21%) VMware Server
Systems Management
1 12 (2.50%) SCCM
2 7 (1.46%) Tivoli
3 6 (1.25%) Control-M
4 4 (0.83%) HP NNM
4 4 (0.83%) Netcool
4 4 (0.83%) Netcool/OMNIbus
4 4 (0.83%) Tivoli Monitoring
5 3 (0.63%) OpenView
6 2 (0.42%) Tivoli Identity Manager
6 2 (0.42%) Oracle Identity Manager
6 2 (0.42%) Symantec Enterprise Vault
6 2 (0.42%) Puppet
7 1 (0.21%) Nagios
7 1 (0.21%) WSUS
7 1 (0.21%) NetBackup
Vendors
1 84 (17.50%) Microsoft
2 77 (16.04%) Oracle
3 40 (8.33%) SAP
4 37 (7.71%) VMware
5 32 (6.67%) Cisco
5 32 (6.67%) Citrix
6 27 (5.63%) Red Hat
7 20 (4.17%) Fujitsu
8 19 (3.96%) IBM
8 19 (3.96%) JD Edwards
9 15 (3.13%) HP
10 14 (2.92%) Symantec
11 12 (2.50%) Juniper
11 12 (2.50%) TIBCO
12 11 (2.29%) F5
13 10 (2.08%) Adobe
14 9 (1.88%) NetApp
14 9 (1.88%) CheckPoint
15 7 (1.46%) Qualys
15 7 (1.46%) Fortinet
Cambridge, Cambridgeshire
Thales
Posted: Yesterday
Bedfordshire
SPS Resourcing
Salary: From £55,000 to £65,000 per annum Excellent Bonus & Benefits Package
Posted: Yesterday
Hertfordshire
Opus Resourcing Ltd
Salary: £50000 - £56000 per annum + Generous Bens + Bonus
Posted: 2 days ago
Bedfordshire
Oliver James Associates
Salary: £45000 - £55000 per annum + Benefits
Posted: 2 days ago
Harlow, Essex
Harvey Nash plc
Salary: £60000 - £65000 per annum
Posted: 2 days ago
Essex
OCS Resourcing
Salary: From £27,000 to £32,000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Ashdown IT
Salary: £45000 - £52000 per annum + flexible benefits
Posted: 2 days ago
Harlow, Essex
Harvey Nash plc
Salary: £65000 - £67000 per annum
Posted: 2 days ago
Bedfordshire
Polar Recruitment
Salary: £40000 - £50000 per annum + + Car + Bonus
Posted: 3 days ago
Luton, Bedfordshire
Perfect People Recruitment Solutions Ltd
Salary: From £60,000 to £65,000 per annum plus 12.5% bonus and benefits
Posted: 3 days ago
Watford, Hertfordshire
JPS Selection
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 3 days ago
Rickmansworth, Hertfordshire
Experis IT
Salary: £45000.00 - £50000.00 per annum
Posted: 3 days ago
Bedford, Bedfordshire
Lorien Resourcing
Salary: £30000 - £45000 per annum + Double OTE
Posted: 4 days ago
Hertfordshire
Deerfoot IT Resources Ltd
Salary: £75000 - £80000 per annum + Bonus x2, up to 30 days holiday
Posted: 4 days ago
Peterborough, Cambridgeshire
Sanderson
Salary: £70000 - £90000 per annum + Full company benefits
Posted: 4 days ago
Peterborough, Cambridgeshire
BLOC
Salary: £25000 - £35000 per annum + Benefits
Posted: 5 days ago
Colchester, Essex
Information Technology Services
Salary: £50k - 55k per year + benefits
Posted: 6 days ago
Luton, Bedfordshire
Understanding Recruitment
Salary: £60000.00 - £65000.00 per annum + excellent benefits
Posted: 6 days ago
Dunstable, Bedfordshire
Central Bedfordshire College
Salary: From £41,642 to £45,511 per annum
Posted: 10 days ago
St. Albans, Hertfordshire
Sky
Posted: 15 days ago