The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 69 78 72
Rank change year-on-year
+9 -6
Permanent jobs citing Service Delivery 265 226 321
As % of all permanent IT jobs located in the East of England 3.41% 3.32% 3.60%
As % of the Processes & Methodologies category 4.23% 4.14% 4.69%
Number of salaries quoted 219 151 238
Average salary £43,450 £42,500 £45,000
Average salary % change year-on-year
+2.23% -5.55%
90% offered a salary of more than £25,500 £24,600 £23,500
10% offered a salary of more than £65,000 £65,000 £62,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6265 5454 6847
As % of all permanent IT jobs located in the East of England 80.73% 80.23% 76.89%
Number of salaries quoted 5004 4343 5904
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £60,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 24 December 2014.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +29 77 £32,500 -28.96% 6
Bedfordshire +17 75 £40,000 - 5
Essex -1 58 £47,500 -15.92% 2
Hertfordshire -35 48 £50,000 +17.64% 3
Suffolk 0 7 £50,000 +9.28%
Norfolk -1 7 £30,000 -26.38%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 24 December 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 262 (52.72%) ITIL
2 145 (29.18%) SLA
3 125 (25.15%) Windows
4 111 (22.33%) Microsoft
4 111 (22.33%) Finance
5 89 (17.91%) MS Office
6 71 (14.29%) Cisco
7 68 (13.68%) PRINCE2
8 65 (13.08%) Service Management
9 63 (12.68%) Change Management
10 59 (11.87%) Project Management
11 58 (11.67%) MS Excel
11 58 (11.67%) Active Directory
11 58 (11.67%) Disaster Recovery
12 55 (11.07%) ITIL Certification
13 52 (10.46%) Analytical Skills
14 47 (9.46%) Citrix
15 46 (9.26%) TCP/IP
15 46 (9.26%) VMware
16 45 (9.05%) SQL
17 44 (8.85%) VPN
17 44 (8.85%) HP
17 44 (8.85%) Firewall
18 42 (8.45%) Cisco Certification
19 41 (8.25%) Incident Management
20 36 (7.24%) SAN
20 36 (7.24%) PRINCE
20 36 (7.24%) Degree
21 35 (7.04%) MS Visio
22 34 (6.84%) Linux

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 24 December 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 23 (4.63%) MS Exchange
2 20 (4.02%) IIS
3 18 (3.62%) Apache
4 16 (3.22%) Tomcat
4 16 (3.22%) SharePoint
5 14 (2.82%) Exchange Server 2007
6 13 (2.62%) JBoss
7 10 (2.01%) Liferay
8 9 (1.81%) Exchange Server 2010
9 7 (1.41%) Exchange Server 5.5
9 7 (1.41%) Exchange Server 2003
10 6 (1.21%) SharePoint Server
10 6 (1.21%) Blackberry Enterprise Server
11 5 (1.01%) BizTalk Server
11 5 (1.01%) Lync
12 4 (0.80%) SharePoint 2010
12 4 (0.80%) Exchange Server 2013
12 4 (0.80%) Oracle HTTP Server
13 3 (0.60%) WebLogic
13 3 (0.60%) CMS
Applications
1 89 (17.91%) MS Office
2 58 (11.67%) MS Excel
3 35 (7.04%) MS Visio
4 15 (3.02%) MS PowerPoint
5 9 (1.81%) MS Project
6 2 (0.40%) Photoshop
6 2 (0.40%) Adobe Illustrator
6 2 (0.40%) InDesign
Business Applications
1 2 (0.40%) SAP FI
1 2 (0.40%) SAP FI/CO
1 2 (0.40%) SAP CO
2 1 (0.20%) SAP Oil and Gas
2 1 (0.20%) assyst
2 1 (0.20%) Dynamics CRM
2 1 (0.20%) SAP SCM
2 1 (0.20%) Magento
2 1 (0.20%) Oracle EBS
2 1 (0.20%) Oracle CRM
2 1 (0.20%) Oracle Payroll
2 1 (0.20%) SAP HR
Cloud Services
1 14 (2.82%) Amazon AWS
2 9 (1.81%) SaaS
3 3 (0.60%) Google Apps
3 3 (0.60%) Office 365
4 2 (0.40%) Microsoft Azure
Communications & Networking
1 46 (9.26%) TCP/IP
2 44 (8.85%) VPN
2 44 (8.85%) Firewall
3 36 (7.24%) SAN
4 33 (6.64%) MPLS
4 33 (6.64%) DNS
5 32 (6.44%) Wireless
6 31 (6.24%) DWDM
6 31 (6.24%) OSPF
6 31 (6.24%) BGP
6 31 (6.24%) EIGRP
6 31 (6.24%) RIP
6 31 (6.24%) SSL
6 31 (6.24%) HSRP
7 22 (4.43%) LAN
8 19 (3.82%) VoIP
8 19 (3.82%) WAN
9 16 (3.22%) HTTP
10 14 (2.82%) DHCP
11 11 (2.21%) Internet
Database & Business Intelligence
1 21 (4.23%) SQL Server
2 8 (1.61%) Oracle Reports
3 6 (1.21%) MySQL
3 6 (1.21%) SQL Server Reporting Services
3 6 (1.21%) QlikView
4 5 (1.01%) SQL Server 2008
4 5 (1.01%) NoSQL
5 4 (0.80%) SQL Server Analysis Services
6 3 (0.60%) SQL Server 2012
6 3 (0.60%) SQL Server 2005
6 3 (0.60%) SQL Server Integration Services
6 3 (0.60%) SQL Server 2000
6 3 (0.60%) PostgreSQL
7 2 (0.40%) Crystal Reports
7 2 (0.40%) Spotfire
8 1 (0.20%) MongoDB
8 1 (0.20%) Oracle Database 11g
8 1 (0.20%) DB2
8 1 (0.20%) Oracle Database 10g
8 1 (0.20%) SAP BW
Development Applications
1 12 (2.41%) JMeter
1 12 (2.41%) Selenium
2 2 (0.40%) Team Foundation Server
2 2 (0.40%) Ant
2 2 (0.40%) Visual Studio
3 1 (0.20%) Oracle Forms
3 1 (0.20%) Subversion
3 1 (0.20%) JIRA
3 1 (0.20%) Gerrit
3 1 (0.20%) Jenkins
3 1 (0.20%) Atlassian Bamboo
3 1 (0.20%) Git (software)
General
1 111 (22.33%) Finance
2 32 (6.44%) Banking
3 31 (6.24%) Retail
4 26 (5.23%) Telecoms
5 16 (3.22%) Local Government
6 9 (1.81%) Marketing
7 8 (1.61%) Legal
8 7 (1.41%) Financial Institution
8 7 (1.41%) Military
9 5 (1.01%) Electronics
10 4 (0.80%) Retail Banking
10 4 (0.80%) Law
11 3 (0.60%) Billing
11 3 (0.60%) Back Office
12 2 (0.40%) Manufacturing
12 2 (0.40%) Advertising
12 2 (0.40%) Games
12 2 (0.40%) Online Betting
13 1 (0.20%) Automotive
13 1 (0.20%) Publishing
Job Titles
1 97 (19.52%) Analyst
2 77 (15.49%) Service Manager
3 61 (12.27%) Delivery Manager
4 58 (11.67%) Services Delivery Manager
5 52 (10.46%) Service Analyst
6 29 (5.84%) Service Desk Analyst
7 27 (5.43%) Team Leader
8 26 (5.23%) Support Engineer
9 24 (4.83%) Architect
10 23 (4.63%) 2nd Line Support
11 20 (4.02%) Administrator
11 20 (4.02%) Network Specialist
12 17 (3.42%) Support Analyst
13 13 (2.62%) Network Engineer
14 12 (2.41%) Consultant
14 12 (2.41%) Systems Engineer
14 12 (2.41%) Solutions Architect
14 12 (2.41%) Head of Service Delivery
15 11 (2.21%) Project Manager
15 11 (2.21%) Support Technician
Libraries, Frameworks & Software Standards
1 22 (4.43%) Web Services
2 15 (3.02%) .NET
3 9 (1.81%) XML
4 6 (1.21%) JSON
5 4 (0.80%) Middleware
5 4 (0.80%) HTML
5 4 (0.80%) ASP.NET
6 3 (0.60%) J2EE
7 2 (0.40%) CSS
7 2 (0.40%) Flash
7 2 (0.40%) .NET Framework
7 2 (0.40%) FastCGI
8 1 (0.20%) WCF
8 1 (0.20%) jQuery
8 1 (0.20%) XMPP
8 1 (0.20%) EDI
8 1 (0.20%) WAP
8 1 (0.20%) SOAP
Miscellaneous
1 52 (10.46%) Analytical Skills
2 29 (5.84%) Management Information System
3 15 (3.02%) Mathematics
4 13 (2.62%) Blackberry
4 13 (2.62%) Replication
5 10 (2.01%) Computer Science
5 10 (2.01%) Statistics
5 10 (2.01%) Performance Metrics
6 9 (1.81%) PMI
7 8 (1.61%) Clustering
8 6 (1.21%) CLARiiON
8 6 (1.21%) Symmetrix DMX
9 5 (1.01%) PDA
9 5 (1.01%) Data Protection Act
9 5 (1.01%) CMDB
9 5 (1.01%) User Experience
9 5 (1.01%) Mobile Computing
10 4 (0.80%) iSeries
10 4 (0.80%) Hedge funds
10 4 (0.80%) Fat Client
Operating Systems
1 125 (25.15%) Windows
2 34 (6.84%) Linux
3 27 (5.43%) UNIX
4 22 (4.43%) Windows 7
5 16 (3.22%) Windows Server 2008
6 13 (2.62%) Windows Server 2003
7 11 (2.21%) Windows XP
8 8 (1.61%) Red Hat Enterprise Linux
9 5 (1.01%) Windows 8
9 5 (1.01%) Android
10 4 (0.80%) Windows Server 2012
11 3 (0.60%) Apple iOS
12 2 (0.40%) CentOS
12 2 (0.40%) Solaris
13 1 (0.20%) Windows Vista
13 1 (0.20%) Windows Phone
Processes & Methodologies
1 262 (52.72%) ITIL
2 68 (13.68%) PRINCE2
3 65 (13.08%) Service Management
4 63 (12.68%) Change Management
5 59 (11.87%) Project Management
6 58 (11.67%) Disaster Recovery
7 41 (8.25%) Incident Management
8 36 (7.24%) PRINCE
9 34 (6.84%) Stakeholder Management
10 33 (6.64%) Network Management
11 32 (6.44%) E-Commerce
12 31 (6.24%) Problem Management
13 30 (6.04%) Performance Management
14 23 (4.63%) Process Improvement
15 21 (4.23%) Configuration Management
16 20 (4.02%) Programme Management
16 20 (4.02%) Agile Software Development
16 20 (4.02%) Line Management
17 19 (3.82%) Continuous Improvement
18 18 (3.62%) Time Management
Programming Languages
1 45 (9.05%) SQL
2 19 (3.82%) PowerShell
3 15 (3.02%) Java
4 9 (1.81%) C#
5 8 (1.61%) VBScript
6 7 (1.41%) VB
6 7 (1.41%) Python
7 6 (1.21%) Shell Script
7 6 (1.21%) C
8 5 (1.01%) T-SQL
9 4 (0.80%) Perl
10 3 (0.60%) PHP
10 3 (0.60%) ABAP
10 3 (0.60%) Bash Shell
11 2 (0.40%) WebLogic Scripting Tool
11 2 (0.40%) VBA
11 2 (0.40%) JavaScript
12 1 (0.20%) C++
12 1 (0.20%) COBOL
12 1 (0.20%) PL/SQL
Qualifications
1 55 (11.07%) ITIL Certification
2 42 (8.45%) Cisco Certification
3 36 (7.24%) Degree
4 31 (6.24%) CCNP
5 24 (4.83%) MCP
6 17 (3.42%) Microsoft Certification
7 13 (2.62%) PMI Certification
8 11 (2.21%) MCSE
9 10 (2.01%) A+ Certification
10 9 (1.81%) CCNA
11 7 (1.41%) MCITP
11 7 (1.41%) Citrix Certification
12 5 (1.01%) PMP
13 4 (0.80%) Sun Certification
13 4 (0.80%) MCSA
13 4 (0.80%) Security Cleared
13 4 (0.80%) PRINCE2 Practitioner
14 3 (0.60%) SC Cleared
14 3 (0.60%) VMware Certified Professional (VCP)
14 3 (0.60%) VCP5
Quality Assurance & Compliance
1 145 (29.18%) SLA
2 26 (5.23%) QA
3 3 (0.60%) P3O
4 2 (0.40%) PCI DSS
4 2 (0.40%) ISO/IEC 27001
System Software
1 58 (11.67%) Active Directory
2 29 (5.84%) VMware Infrastructure
3 13 (2.62%) XenApp
4 8 (1.61%) vSphere
5 6 (1.21%) XenDesktop
5 6 (1.21%) Hyper-V
5 6 (1.21%) Microsoft App-V
6 4 (0.80%) Firmware
6 4 (0.80%) Microsoft Virtual Server
6 4 (0.80%) Forefront TMG
7 3 (0.60%) Citrix Presentation Server
8 2 (0.40%) VMware ESX
8 2 (0.40%) VMware ESXi
9 1 (0.20%) Xen
9 1 (0.20%) VMware Server
Systems Management
1 31 (6.24%) HP NNM
2 19 (3.82%) SCCM
3 11 (2.21%) Backup Exec
4 8 (1.61%) Puppet
5 6 (1.21%) Opscode Chef
5 6 (1.21%) SCOM
6 2 (0.40%) OpenView
7 1 (0.20%) Systems Management Server (SMS)
7 1 (0.20%) Nagios
7 1 (0.20%) Norton AntiVirus
7 1 (0.20%) Business Desktop Deployment
Vendors
1 111 (22.33%) Microsoft
2 71 (14.29%) Cisco
3 47 (9.46%) Citrix
4 46 (9.26%) VMware
5 44 (8.85%) HP
6 33 (6.64%) Juniper
7 30 (6.04%) F5
8 24 (4.83%) Oracle
9 17 (3.42%) NetApp
10 12 (2.41%) IBM
10 12 (2.41%) EMC
10 12 (2.41%) Veeam
11 11 (2.21%) SAP
11 11 (2.21%) Red Hat
12 8 (1.61%) Symantec
13 5 (1.01%) SolarWinds
14 4 (0.80%) BMC
14 4 (0.80%) Intel
15 3 (0.60%) Dell
15 3 (0.60%) Computacenter
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £50k - 60k per year
Posted: 21 hours ago
Essex
Cooper Lomaz Recruitment Ltd
Salary: £70k - 75k per year
Posted: Yesterday
Bedford, Bedfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Bonus + Car & Benefits
Posted: Yesterday
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: Yesterday
Cambridgeshire
X4 Group
Salary: £20k - 30k per year
Posted: 2 days ago
Bedfordshire
Mint Recruitment Solutions
Salary: £50000 - £60000 per annum + Excellent Benefits
Posted: 2 days ago
Luton
Mint Recruitment Solutions
Salary: £45000 - £50000 per annum + Excellent
Posted: 2 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 5 days ago
Cambridge, Cambridgeshire
Harvey Nash plc
Salary: Competitve base salary and benefits
Posted: 6 days ago
Essex
Streamline Connections
Salary: £45000 - £60000 per annum + Bens
Posted: 6 days ago
Cambridge
DP Connect
Salary: £42000 - £55000 per annum + excellent benefits
Posted: 8 days ago
Cambridge, Cambridgeshire
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 8 days ago
Watford
Required IT
Salary: £24k per year
Posted: 9 days ago
Dunstable
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum
Posted: 13 days ago
Luton, Bedfordshire
Easyjet
Posted: 14 days ago