The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 78 83 98
Rank change year-on-year
+5 +15
Permanent jobs citing Service Delivery 262 260 209
As % of all permanent IT jobs located in the East of England 3.39% 3.19% 2.67%
As % of the Processes & Methodologies category 4.15% 3.99% 3.41%
Number of salaries quoted 189 211 149
Average salary £47,500 £52,500 £47,500
Average salary % change year-on-year
-9.52% +10.52%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £62,500 £72,500 £70,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6313 6514 6138
As % of all permanent IT jobs located in the East of England 81.80% 80.01% 78.35%
Number of salaries quoted 5222 5384 5203
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,000 £31,850 £30,000
10% offered a salary of more than £65,000 £61,500 £67,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 3 July 2015.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +21 83 £42,500 -29.16% 9
Hertfordshire -10 66 £50,000 -4.76% 7
Cambridgeshire +7 62 £50,000 +25.00% 3
Essex -5 40 £49,000 -18.33% 6
Suffolk +8 15 £47,500 +35.71%
Norfolk -4 2 £28,500 -48.18% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 3 July 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 247 (49.30%) ITIL
2 103 (20.56%) SLA
3 100 (19.96%) Microsoft
4 99 (19.76%) Windows
5 97 (19.36%) Finance
6 96 (19.16%) Project Management
7 81 (16.17%) MS Excel
8 70 (13.97%) Continuous Improvement
9 67 (13.37%) VMware
10 64 (12.77%) Stakeholder Management
10 64 (12.77%) Degree
11 63 (12.57%) ITIL Certification
12 61 (12.18%) SQL
12 61 (12.18%) Service Management
12 61 (12.18%) Analytical Skills
13 58 (11.58%) Oracle
14 55 (10.98%) Linux
14 55 (10.98%) Cisco
15 53 (10.58%) SQL Server
16 52 (10.38%) Data Centre
17 50 (9.98%) PRINCE2
18 49 (9.78%) Citrix
19 48 (9.58%) Active Directory
19 48 (9.58%) VMware Infrastructure
20 41 (8.18%) E-Commerce
21 40 (7.98%) MS Office
21 40 (7.98%) Change Management
21 40 (7.98%) Management Information System
21 40 (7.98%) Incident Management
22 36 (7.19%) Java

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 3 July 2015, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 32 (6.39%) MS Exchange
2 30 (5.99%) SharePoint
3 28 (5.59%) Apache
4 25 (4.99%) Oracle HTTP Server
5 23 (4.59%) Exchange Server 2007
6 22 (4.39%) Exchange Server 2010
7 21 (4.19%) Tomcat
8 19 (3.79%) CMS
9 12 (2.40%) Exchange Server 2003
10 10 (2.00%) IIS
11 9 (1.80%) Exchange Server 2013
12 8 (1.60%) SharePoint Server
12 8 (1.60%) Exchange Server 5.5
12 8 (1.60%) Exchange Server 2000
13 7 (1.40%) WebLogic
13 7 (1.40%) Lync
13 7 (1.40%) SharePoint 2013
14 3 (0.60%) Confluence
15 2 (0.40%) Node.js
15 2 (0.40%) BizTalk Server
Applications
1 81 (16.17%) MS Excel
2 40 (7.98%) MS Office
3 13 (2.59%) MS Project
4 8 (1.60%) MS Visio
5 6 (1.20%) MS PowerPoint
6 2 (0.40%) Adobe After Effects
7 1 (0.20%) Adobe Creative Suite
Business Applications
1 3 (0.60%) Remedy ITSM
2 2 (0.40%) SAP BPC
2 2 (0.40%) Sentinel
3 1 (0.20%) SAP Oil and Gas
3 1 (0.20%) assyst
3 1 (0.20%) Dynamics AX
3 1 (0.20%) ResourceLink
3 1 (0.20%) Oracle 11i
3 1 (0.20%) SAP SM
3 1 (0.20%) Oracle EBS
3 1 (0.20%) Oracle Applications
Cloud Services
1 19 (3.79%) Office 365
2 11 (2.20%) SaaS
3 7 (1.40%) Microsoft Azure
4 5 (1.00%) Amazon AWS
5 4 (0.80%) Basecamp
5 4 (0.80%) Dropbox
6 3 (0.60%) OneDrive
7 2 (0.40%) iPaaS
8 1 (0.20%) IaaS
8 1 (0.20%) Google Apps
Communications & Networking
1 36 (7.19%) WAN
1 36 (7.19%) DNS
2 34 (6.79%) DHCP
3 26 (5.19%) HTTP
4 25 (4.99%) Firewall
5 23 (4.59%) LAN
6 18 (3.59%) SAN
7 17 (3.39%) TCP/IP
8 15 (2.99%) VoIP
9 11 (2.20%) Wireless
10 10 (2.00%) MPLS
11 9 (1.80%) VPN
12 8 (1.60%) Network Security
13 6 (1.20%) Cisco ASA
14 5 (1.00%) NetScaler
14 5 (1.00%) Cisco Nexus
15 4 (0.80%) BGP
15 4 (0.80%) SSL
15 4 (0.80%) Intranet
15 4 (0.80%) Internet
Database & Business Intelligence
1 53 (10.58%) SQL Server
2 24 (4.79%) MySQL
3 18 (3.59%) PostgreSQL
3 18 (3.59%) SQL Server Reporting Services
4 17 (3.39%) Oracle Database
5 13 (2.59%) SQL Server Analysis Services
6 11 (2.20%) SQL Server 2000
6 11 (2.20%) SQL Server Integration Services
7 8 (1.60%) Oracle Database 11g
7 8 (1.60%) Oracle Database 10g
7 8 (1.60%) Microsoft Analysis Services
8 6 (1.20%) SAP BW
9 5 (1.00%) SQL Server 2008
9 5 (1.00%) Data Mining
10 4 (0.80%) Azure SQL Database
10 4 (0.80%) SAP HANA
10 4 (0.80%) SQL Server 2005
11 3 (0.60%) SQL Server 2012
12 2 (0.40%) Data Warehouse
13 1 (0.20%) Crystal Reports
Development Applications
1 10 (2.00%) Ant
2 5 (1.00%) Git (software)
3 4 (0.80%) Gradle
3 4 (0.80%) Jenkins
3 4 (0.80%) Toad
3 4 (0.80%) Maven
4 3 (0.60%) JIRA
5 1 (0.20%) Visual Studio
General
1 97 (19.36%) Finance
2 32 (6.39%) Telecoms
3 18 (3.59%) Games
3 18 (3.59%) Retail
3 18 (3.59%) Online Betting
4 12 (2.40%) Marketing
5 9 (1.80%) Legal
6 4 (0.80%) Local Government
7 3 (0.60%) French Language
7 3 (0.60%) Banking
7 3 (0.60%) Publishing
7 3 (0.60%) Law
7 3 (0.60%) Electronics
8 2 (0.40%) Manufacturing
9 1 (0.20%) Advertising
9 1 (0.20%) Back Office
9 1 (0.20%) Billing
Job Titles
1 104 (20.76%) Service Manager
2 83 (16.57%) Delivery Manager
3 68 (13.57%) Services Delivery Manager
4 44 (8.78%) Analyst
5 37 (7.39%) Administrator
6 32 (6.39%) Head of IT
7 26 (5.19%) Operations Manager
7 26 (5.19%) Project Manager
8 22 (4.39%) Technical Manager
9 21 (4.19%) IT Services Manager
10 20 (3.99%) Systems Administrator
11 19 (3.79%) Senior Systems Administrator
12 18 (3.59%) Linux Administrator
12 18 (3.59%) IT Services Delivery Manager
12 18 (3.59%) Linux Systems Administrator
12 18 (3.59%) Senior Manager
12 18 (3.59%) Senior Linux Administrator
12 18 (3.59%) Senior Linux Systems Administrator
13 17 (3.39%) DBA
13 17 (3.39%) Architect
Libraries, Frameworks & Software Standards
1 18 (3.59%) .NET
2 11 (2.20%) J2EE
3 7 (1.40%) Middleware
4 6 (1.20%) CSS
4 6 (1.20%) HTML
5 5 (1.00%) HTML5
5 5 (1.00%) Web Services
5 5 (1.00%) XML
6 4 (0.80%) Web Dynpro
6 4 (0.80%) WSH
7 3 (0.60%) jQuery
7 3 (0.60%) CSS3
7 3 (0.60%) Backbone.js
7 3 (0.60%) AngularJS
8 2 (0.40%) REST
8 2 (0.40%) .NET Framework
8 2 (0.40%) Flash
9 1 (0.20%) Spring
9 1 (0.20%) Ajax
9 1 (0.20%) Spring MVC
Miscellaneous
1 61 (12.18%) Analytical Skills
2 52 (10.38%) Data Centre
3 40 (7.98%) Management Information System
4 19 (3.79%) Enterprise Software
5 18 (3.59%) Online Games
5 18 (3.59%) Clustering
6 17 (3.39%) Statistics
7 13 (2.59%) Replication
8 10 (2.00%) IVR
9 8 (1.60%) BYOD
9 8 (1.60%) User Experience
10 7 (1.40%) Computer Science
11 5 (1.00%) PKI
11 5 (1.00%) EPoS
11 5 (1.00%) Blackberry
11 5 (1.00%) Mathematics
11 5 (1.00%) Mobile Payment
11 5 (1.00%) CMDB
12 4 (0.80%) NHS
12 4 (0.80%) GIS
Operating Systems
1 99 (19.76%) Windows
2 55 (10.98%) Linux
3 26 (5.19%) Windows Server 2008
4 25 (4.99%) Windows Server 2003
5 20 (3.99%) CentOS
5 20 (3.99%) UNIX
6 18 (3.59%) Windows Server 2012
7 13 (2.59%) Windows 7
8 12 (2.40%) SUSE Linux Enterprise Server
9 9 (1.80%) Windows XP
9 9 (1.80%) Solaris
10 6 (1.20%) Windows 8
11 4 (0.80%) Red Hat Enterprise Linux
12 2 (0.40%) Android
13 1 (0.20%) Apple iOS
Processes & Methodologies
1 247 (49.30%) ITIL
2 96 (19.16%) Project Management
3 70 (13.97%) Continuous Improvement
4 64 (12.77%) Stakeholder Management
5 61 (12.18%) Service Management
6 50 (9.98%) PRINCE2
7 41 (8.18%) E-Commerce
8 40 (7.98%) Change Management
8 40 (7.98%) Incident Management
9 36 (7.19%) Problem Management
9 36 (7.19%) Agile Software Development
10 34 (6.79%) Capacity Planning
10 34 (6.79%) People Management
11 31 (6.19%) Mentoring
11 31 (6.19%) Programme Management
12 30 (5.99%) CRM
13 28 (5.59%) Coaching
13 28 (5.59%) High Availability
14 25 (4.99%) Strategic Planning
15 23 (4.59%) Configuration Management
Programming Languages
1 61 (12.18%) SQL
2 36 (7.19%) Java
3 12 (2.40%) Shell Script
4 10 (2.00%) T-SQL
5 9 (1.80%) JavaScript
5 9 (1.80%) C
6 8 (1.60%) PowerShell
7 7 (1.40%) Python
8 5 (1.00%) C#
8 5 (1.00%) WebLogic Scripting Tool
9 4 (0.80%) PHP
9 4 (0.80%) ABAP
10 1 (0.20%) Perl
10 1 (0.20%) Bash Shell
Qualifications
1 64 (12.77%) Degree
2 63 (12.57%) ITIL Certification
3 30 (5.99%) Microsoft Certification
4 20 (3.99%) MCSE
5 16 (3.19%) Cisco Certification
6 12 (2.40%) MCSA
6 12 (2.40%) CCNP
7 10 (2.00%) PRINCE2 Certification
7 10 (2.00%) Security Cleared
8 9 (1.80%) CCDP
9 7 (1.40%) MCP
9 7 (1.40%) SC Cleared
9 7 (1.40%) ITIL Foundation Certificate
9 7 (1.40%) VMware Certified Professional (VCP)
10 5 (1.00%) HND
11 4 (0.80%) ISEB
11 4 (0.80%) CCSA
11 4 (0.80%) CCSE
12 3 (0.60%) JNCIP
12 3 (0.60%) JNCIE
Quality Assurance & Compliance
1 103 (20.56%) SLA
2 14 (2.79%) ISO/IEC 27001
3 10 (2.00%) QA
4 9 (1.80%) COBIT
5 4 (0.80%) ISO 9001
5 4 (0.80%) P3O
6 2 (0.40%) Sarbanes-Oxley
7 1 (0.20%) ISO/IEC 20000
7 1 (0.20%) PCI DSS
System Software
1 48 (9.58%) Active Directory
1 48 (9.58%) VMware Infrastructure
2 16 (3.19%) XenApp
3 12 (2.40%) vSphere
4 10 (2.00%) Hyper-V
5 7 (1.40%) VMware ESX
5 7 (1.40%) XenDesktop
6 4 (0.80%) Oracle RAC
7 3 (0.60%) Tivoli Workload Scheduler
8 2 (0.40%) Microsoft Virtual Server
8 2 (0.40%) DFS Replication
8 2 (0.40%) UAG
9 1 (0.20%) Varnish
9 1 (0.20%) VMware ESXi
9 1 (0.20%) Microsoft App-V
9 1 (0.20%) Squid
9 1 (0.20%) Terminal Services
Systems Management
1 19 (3.79%) SCCM
2 8 (1.60%) Backup Exec
3 7 (1.40%) SCOM
4 4 (0.80%) Data Guard
4 4 (0.80%) Systems Management Server (SMS)
4 4 (0.80%) Oracle RMAN
5 3 (0.60%) Opscode Chef
5 3 (0.60%) Unicenter
5 3 (0.60%) Tivoli
6 2 (0.40%) HP NNM
7 1 (0.20%) Norton AntiVirus
7 1 (0.20%) McAfee ePO
7 1 (0.20%) Puppet
Vendors
1 100 (19.96%) Microsoft
2 67 (13.37%) VMware
3 58 (11.58%) Oracle
4 55 (10.98%) Cisco
5 49 (9.78%) Citrix
6 23 (4.59%) Red Hat
7 18 (3.59%) SAP
8 14 (2.79%) IBM
9 10 (2.00%) HP
9 10 (2.00%) F5
10 9 (1.80%) Avaya
11 8 (1.60%) Remedy
12 6 (1.20%) CheckPoint
13 5 (1.00%) TOWER Software
13 5 (1.00%) Google
13 5 (1.00%) Juniper
13 5 (1.00%) Red Gate
14 4 (0.80%) Sourcefire
14 4 (0.80%) IronPort
15 3 (0.60%) CA
Watford, Hertfordshire
Reed Technology
Salary: £40000 - £45000 per annum
Posted: Yesterday
Essex
Logic Engagements Ltd
Salary: £75000 - £80000 per annum + bonus, pension etc.
Posted: Yesterday
Dunstable, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £35000.00 per annum + Excellent benefits package
Posted: Yesterday
Peterborough, Cambridgeshire
Circle Recruitment
Salary: £27000 - £35000 per annum + Benefits
Posted: 2 days ago
Dunstable, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £35000.00 per annum + Benefits
Posted: 2 days ago
Bedfordshire
Harris Global
Salary: £30000 - £40000 per annum + Benefits & Bonus + car allowance
Posted: 2 days ago
Luton, Bedfordshire
TUI Travel PLC
Salary: Competitive + Benefits
Posted: 3 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: fully flexible benefits
Posted: 3 days ago
St. Albans, Hertfordshire
Opus Resourcing Ltd
Salary: £50000 - £60000 per annum + + On Call + Bens + Bonus
Posted: 4 days ago
Luton, Bedfordshire
Montash
Salary: £55000 - £60000 per annum + 20% Bonus + Pension + Benefits
Posted: 4 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Fully flexible benefits scheme
Posted: 8 days ago
Cambridge
360 Resourcing
Salary: £49.3k - 57.1k per year
Posted: 10 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Fully flexible benefits scheme
Posted: 12 days ago
Bedford
Capita - ITIN
Salary: £20000.00 - £24000.00 per annum
Posted: 15 days ago
Southend-On-Sea, Essex
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 17 days ago
Southend-On-Sea, Essex
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 17 days ago
Southend-on-sea, Essex
HMRC
Posted: 17 days ago
Southend-on-sea, Essex
HMRC
Posted: 17 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: flexible benefits scheme
Posted: 18 days ago
Luton, Bedfordshire
FirstPort
Salary: £45,000 per annum
Posted: 18 days ago