The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 84 78 83
Rank change year-on-year
-6 +5
Permanent jobs citing Service Delivery 233 236 312
As % of all permanent IT jobs located in the East of England 3.07% 3.31% 3.45%
As % of the Processes & Methodologies category 3.86% 4.24% 4.55%
Number of salaries quoted 182 182 248
Average salary £42,500 £37,500 £45,000
Average salary % change year-on-year
+13.33% -16.66%
90% offered a salary of more than £25,500 £21,000 £23,850
10% offered a salary of more than £62,450 £57,500 £62,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6038 5572 6853
As % of all permanent IT jobs located in the East of England 79.61% 78.06% 75.72%
Number of salaries quoted 4813 4725 5808
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 19 September 2014.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -10 67 £45,000 +24.13% 4
Hertfordshire -10 55 £32,500 +8.33% 6
Cambridgeshire -16 51 £51,000 +39.72% 8
Essex +23 50 £47,500 -9.52% 6
Suffolk 0 7 £47,500 +18.75%
Norfolk +5 4 £40,000 - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 19 September 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 248 (48.63%) ITIL
2 129 (25.29%) Finance
3 115 (22.55%) SLA
4 109 (21.37%) Windows
5 92 (18.04%) Project Management
6 80 (15.69%) Change Management
7 78 (15.29%) Microsoft
8 75 (14.71%) Oracle
9 71 (13.92%) Cisco
10 70 (13.73%) ITIL Certification
11 68 (13.33%) MS Office
12 65 (12.75%) SQL
13 59 (11.57%) PRINCE2
13 59 (11.57%) Service Management
14 55 (10.78%) MS Excel
15 54 (10.59%) Java
15 54 (10.59%) Analytical Skills
16 52 (10.20%) Linux
16 52 (10.20%) VMware
17 49 (9.61%) Citrix
18 46 (9.02%) Disaster Recovery
18 46 (9.02%) Incident Management
19 42 (8.24%) TCP/IP
20 40 (7.84%) Firewall
21 39 (7.65%) E-Commerce
22 38 (7.45%) Active Directory
23 37 (7.25%) Banking
24 36 (7.06%) Degree
24 36 (7.06%) Telecoms
24 36 (7.06%) SQL Server

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 19 September 2014, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 30 (5.88%) Apache
2 24 (4.71%) WebLogic
3 22 (4.31%) IIS
3 22 (4.31%) Tomcat
4 20 (3.92%) MS Exchange
4 20 (3.92%) WebSphere
5 18 (3.53%) WebSphere Application Server
5 18 (3.53%) MQSeries
6 17 (3.33%) CMS
7 16 (3.14%) Oracle HTTP Server
8 10 (1.96%) Exchange Server 2010
9 9 (1.76%) Blackberry Enterprise Server
9 9 (1.76%) Exchange Server 2007
9 9 (1.76%) Liferay
10 7 (1.37%) Exchange Server 5.5
10 7 (1.37%) Exchange Server 2003
10 7 (1.37%) SharePoint Server
11 6 (1.18%) SharePoint
11 6 (1.18%) SAP Portal
11 6 (1.18%) Exchange Server 2013
Applications
1 68 (13.33%) MS Office
2 55 (10.78%) MS Excel
3 28 (5.49%) MS Visio
4 21 (4.12%) MS PowerPoint
5 4 (0.78%) Spreadsheet
6 2 (0.39%) Photoshop
6 2 (0.39%) Adobe Illustrator
6 2 (0.39%) InDesign
7 1 (0.20%) MS Project
Business Applications
1 10 (1.96%) Oracle Applications
2 9 (1.76%) Oracle CRM
2 9 (1.76%) Magento
3 3 (0.59%) assyst
4 2 (0.39%) SAP CRM
4 2 (0.39%) SAP SRM
5 1 (0.20%) Google Analytics
5 1 (0.20%) SAP HR
5 1 (0.20%) Oracle EBS
5 1 (0.20%) Dynamics CRM
5 1 (0.20%) Dynamics AX
5 1 (0.20%) SAP SCM
5 1 (0.20%) ResourceLink
Cloud Services
1 13 (2.55%) SaaS
2 8 (1.57%) Amazon AWS
3 3 (0.59%) Google Apps
4 2 (0.39%) Office 365
Communications & Networking
1 42 (8.24%) TCP/IP
2 40 (7.84%) Firewall
3 35 (6.86%) SAN
3 35 (6.86%) MPLS
4 34 (6.67%) DNS
5 31 (6.08%) HTTP
5 31 (6.08%) LAN
5 31 (6.08%) WAN
6 26 (5.10%) Wireless
7 24 (4.71%) DHCP
7 24 (4.71%) VPN
8 23 (4.51%) BGP
8 23 (4.51%) EIGRP
9 21 (4.12%) OSPF
9 21 (4.12%) SSL
9 21 (4.12%) RIP
9 21 (4.12%) NAS
9 21 (4.12%) HSRP
9 21 (4.12%) DWDM
10 15 (2.94%) VoIP
Database & Business Intelligence
1 36 (7.06%) SQL Server
2 20 (3.92%) Relational Database
3 18 (3.53%) DB2
4 17 (3.33%) MySQL
4 17 (3.33%) PostgreSQL
5 9 (1.76%) Data Warehouse
6 8 (1.57%) SQL Server 2008
7 7 (1.37%) SQL Server 2005
7 7 (1.37%) Oracle Reports
8 5 (0.98%) SAP BW
9 4 (0.78%) SQL Server Reporting Services
10 3 (0.59%) SQL Server 2000
10 3 (0.59%) SAP BI
11 2 (0.39%) Crystal Reports
11 2 (0.39%) SAP HANA
11 2 (0.39%) SQL Server 2012
11 2 (0.39%) SQL Server Analysis Services
11 2 (0.39%) Spotfire
12 1 (0.20%) Oracle Database 11g
12 1 (0.20%) Oracle Database
Development Applications
1 12 (2.35%) JMeter
1 12 (2.35%) Selenium
2 4 (0.78%) Ant
3 2 (0.39%) Visual Studio
4 1 (0.20%) Toad
4 1 (0.20%) ClearQuest
4 1 (0.20%) JIRA
General
1 129 (25.29%) Finance
2 37 (7.25%) Banking
3 36 (7.06%) Telecoms
4 26 (5.10%) Retail
5 22 (4.31%) Marketing
6 14 (2.75%) Games
6 14 (2.75%) Legal
7 13 (2.55%) Online Betting
8 12 (2.35%) Local Government
9 7 (1.37%) Advertising
9 7 (1.37%) Back Office
10 6 (1.18%) Financial Institution
11 5 (0.98%) Manufacturing
12 4 (0.78%) Electronics
12 4 (0.78%) Military
13 2 (0.39%) Billing
13 2 (0.39%) Law
14 1 (0.20%) Retail Banking
14 1 (0.20%) Publishing
14 1 (0.20%) Automotive
Job Titles
1 85 (16.67%) Service Manager
2 74 (14.51%) Delivery Manager
3 69 (13.53%) Services Delivery Manager
4 66 (12.94%) Analyst
5 37 (7.25%) Architect
6 30 (5.88%) Team Leader
7 29 (5.69%) Administrator
8 28 (5.49%) Service Analyst
9 23 (4.51%) Project Manager
10 21 (4.12%) Support Analyst
11 20 (3.92%) Technical Manager
12 19 (3.73%) Technical Specialist
13 18 (3.53%) Senior Architect
14 17 (3.33%) Support Engineer
14 17 (3.33%) Systems Administrator
15 16 (3.14%) Consultant
16 15 (2.94%) Senior Systems Administrator
17 14 (2.75%) Linux Administrator
17 14 (2.75%) Senior Linux Administrator
17 14 (2.75%) Coordinator
Libraries, Frameworks & Software Standards
1 18 (3.53%) XML
1 18 (3.53%) JMS
2 15 (2.94%) .NET
3 11 (2.16%) Web Services
4 6 (1.18%) J2EE
4 6 (1.18%) Middleware
5 2 (0.39%) Web Dynpro
5 2 (0.39%) SAP XI
5 2 (0.39%) Ajax
5 2 (0.39%) jQuery
5 2 (0.39%) SAP PI
5 2 (0.39%) ServiceStack
5 2 (0.39%) ASP.NET
5 2 (0.39%) HTML
5 2 (0.39%) Flash
6 1 (0.20%) SOAP
6 1 (0.20%) REST
6 1 (0.20%) XMPP
Miscellaneous
1 54 (10.59%) Analytical Skills
2 33 (6.47%) Management Information System
3 19 (3.73%) PKI
4 18 (3.53%) Open Source
5 17 (3.33%) Statistics
6 14 (2.75%) Computer Science
7 13 (2.55%) Mathematics
7 13 (2.55%) Online Games
8 12 (2.35%) Symmetrix DMX
8 12 (2.35%) CLARiiON
9 11 (2.16%) Firmware
10 10 (1.96%) CMDB
11 9 (1.76%) Blackberry
11 9 (1.76%) EMC Centera
11 9 (1.76%) Kindle
12 8 (1.57%) Mainframe
13 7 (1.37%) Replication
13 7 (1.37%) IVR
14 6 (1.18%) Clustering
14 6 (1.18%) PMI
Operating Systems
1 109 (21.37%) Windows
2 52 (10.20%) Linux
3 27 (5.29%) Windows Server 2008
4 22 (4.31%) Windows Server 2003
5 20 (3.92%) UNIX
5 20 (3.92%) Red Hat Enterprise Linux
6 14 (2.75%) Windows 7
7 13 (2.55%) CentOS
8 9 (1.76%) Apple iOS
9 4 (0.78%) Windows Server 2012
9 4 (0.78%) Windows XP
9 4 (0.78%) Solaris
10 3 (0.59%) Windows Vista
11 2 (0.39%) Mac OS X
11 2 (0.39%) Windows 2000
12 1 (0.20%) Android
Processes & Methodologies
1 248 (48.63%) ITIL
2 92 (18.04%) Project Management
3 80 (15.69%) Change Management
4 59 (11.57%) Service Management
4 59 (11.57%) PRINCE2
5 46 (9.02%) Disaster Recovery
5 46 (9.02%) Incident Management
6 39 (7.65%) E-Commerce
7 35 (6.86%) Stakeholder Management
8 33 (6.47%) Problem Management
9 32 (6.27%) ERP
10 30 (5.88%) Performance Management
11 26 (5.10%) Network Management
11 26 (5.10%) Asset Management
12 25 (4.90%) Capacity Management
13 24 (4.71%) Matrix Management
13 24 (4.71%) PRINCE
14 22 (4.31%) Migration
15 21 (4.12%) CRM
15 21 (4.12%) Line Management
Programming Languages
1 65 (12.75%) SQL
2 54 (10.59%) Java
3 10 (1.96%) PHP
4 9 (1.76%) VBScript
5 8 (1.57%) VB
5 8 (1.57%) PowerShell
6 6 (1.18%) ABAP
7 5 (0.98%) Python
8 4 (0.78%) Shell Script
8 4 (0.78%) VBA
8 4 (0.78%) C
8 4 (0.78%) C#
8 4 (0.78%) WebLogic Scripting Tool
9 3 (0.59%) T-SQL
10 1 (0.20%) PL/SQL
10 1 (0.20%) Perl
10 1 (0.20%) VB.NET
10 1 (0.20%) Winbatch
10 1 (0.20%) Bash Shell
Qualifications
1 70 (13.73%) ITIL Certification
2 36 (7.06%) Degree
3 35 (6.86%) Cisco Certification
4 29 (5.69%) Microsoft Certification
5 25 (4.90%) CCNP
6 22 (4.31%) MCSE
7 21 (4.12%) PRINCE2 Certification
8 16 (3.14%) MCP
9 12 (2.35%) Security Cleared
10 10 (1.96%) CCNA
11 8 (1.57%) Citrix Certification
11 8 (1.57%) A+ Certification
11 8 (1.57%) SC Cleared
12 7 (1.37%) MCITP
12 7 (1.37%) PMI Certification
13 6 (1.18%) MBA
14 4 (0.78%) MCSA
15 3 (0.59%) VMware Certified Professional (VCP)
16 2 (0.39%) PMP
16 2 (0.39%) CCDE
Quality Assurance & Compliance
1 115 (22.55%) SLA
2 25 (4.90%) QA
3 18 (3.53%) ISO 8583
3 18 (3.53%) ISO 9001
4 6 (1.18%) ISO/IEC 27001
5 1 (0.20%) PCI DSS
System Software
1 38 (7.45%) Active Directory
2 29 (5.69%) VMware Infrastructure
3 15 (2.94%) XenApp
4 7 (1.37%) XenDesktop
4 7 (1.37%) Microsoft App-V
5 6 (1.18%) Hyper-V
6 4 (0.78%) Forefront TMG
7 3 (0.59%) vSphere
7 3 (0.59%) Citrix Presentation Server
8 1 (0.20%) VMware Server
8 1 (0.20%) Tivoli Workload Scheduler
8 1 (0.20%) VMware ESX
8 1 (0.20%) VMware ESXi
8 1 (0.20%) vCloud
8 1 (0.20%) NFS
Systems Management
1 21 (4.12%) HP NNM
2 13 (2.55%) SCCM
3 11 (2.16%) Backup Exec
4 5 (0.98%) SCOM
5 2 (0.39%) OpenView
5 2 (0.39%) Tivoli
6 1 (0.20%) Systems Management Server (SMS)
6 1 (0.20%) Nagios
6 1 (0.20%) Norton AntiVirus
6 1 (0.20%) SolarWinds Orion
6 1 (0.20%) McAfee ePO
6 1 (0.20%) Puppet
6 1 (0.20%) WSUS
6 1 (0.20%) Business Desktop Deployment
Vendors
1 78 (15.29%) Microsoft
2 75 (14.71%) Oracle
3 71 (13.92%) Cisco
4 52 (10.20%) VMware
5 49 (9.61%) Citrix
6 34 (6.67%) SAP
7 31 (6.08%) HP
8 29 (5.69%) F5
9 25 (4.90%) NetApp
10 24 (4.71%) Juniper
11 23 (4.51%) Red Hat
12 20 (3.92%) EMC
13 18 (3.53%) TIBCO
14 12 (2.35%) CheckPoint
15 10 (1.96%) JD Edwards
16 9 (1.76%) JBoss
17 8 (1.57%) IBM
17 8 (1.57%) Veeam
18 7 (1.37%) Symantec
19 6 (1.18%) Dell
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: Yesterday
Cambridge, Cambridgeshire
ARM Ltd
Salary: Competitive
Posted: Yesterday
Cambridge, Cambridgeshire
ARM Ltd
Salary: Unspecified
Posted: Yesterday
Colchester, Essex
Hurren and Hope
Salary: Salary & package reflects the seniority of this post. please call.
Posted: Yesterday
Colchester, Essex
Hurren and Hope
Salary: Lucrative Package - tired of the London commute? Call me 01473 276178
Posted: Yesterday
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £65000.00 per annum
Posted: 2 days ago
Peterborough, Cambridgeshire
ANSON MCCADE
Salary: From £100,000 to £110,000 per annum + car, bonus, package
Posted: 2 days ago
Watford, Hertfordshire
Volaris Exec
Salary: £70000 - £80000 per annum + BENEFITS + BONUS
Posted: 3 days ago
St. Neots, Cambridgeshire
DMS Computer Recruitment
Salary: From £40,000 to £55,000 per annum £40-55K PA
Posted: 3 days ago
Colchester, Essex
Eutopia Solutions Ltd
Salary: £40000.00 - £55000.00 per annum + generous benefits
Posted: 3 days ago
Bedfordshire
Volt
Posted: 3 days ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £75000 - £85000 per annum + Bonus, Pension, etc
Posted: 4 days ago
Bedford, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000.00 per annum
Posted: 4 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 5 days ago
Hertfordshire
Polar Recruitment
Salary: £60000 - £65000 per annum + + Car + Benefits
Posted: 5 days ago
Hertfordshire
Polar Recruitment
Salary: £70000 - £75000 per annum + + Car + Bonus + Benefits
Posted: 5 days ago
Cambridge
Progressive Recruitment
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: 9 days ago
Brentwood, Essex
IFDS
Salary: Competitive plus benefits
Posted: 15 days ago
Watford, Hertfordshire
Asset Resourcing
Salary: £30000 - £35000 per annum + car allowance + expensed overnight tra
Posted: 16 days ago
Hertford
Capita - ITIN
Salary: £28000.00 - £35000.00 per annum
Posted: 17 days ago