The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 77 88 89
Rank change year-on-year
+11 +1
Permanent jobs citing Service Delivery 249 252 273
As % of all permanent IT jobs located in the East of England 3.56% 3.33% 3.17%
As % of the Processes & Methodologies category 4.10% 4.02% 3.89%
Number of salaries quoted 153 194 210
Average salary £45,000 £47,500 £50,000
Average salary % change year-on-year
-5.26% -5.00%
90% offered a salary of more than £27,000 £26,000 £30,000
10% offered a salary of more than £75,000 £65,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6067 6264 7026
As % of all permanent IT jobs located in the East of England 86.77% 82.67% 81.66%
Number of salaries quoted 4902 5085 5808
Average salary £47,500 £45,000 £44,000
Average salary % change year-on-year
+5.55% +2.27%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £62,000 £65,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 30 April 2016.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +21 68 £52,500 - 5
Bedfordshire -4 64 £37,500 +2.04% 8
Cambridgeshire +1 57 £37,500 -23.07% 7
Essex +9 54 £49,000 -10.90% 1
Suffolk 0 10 £27,000 -22.85%
Norfolk +16 5 £27,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 30 April 2016, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 211 (44.99%) ITIL
2 124 (26.44%) Windows
3 101 (21.54%) Microsoft
4 88 (18.76%) Finance
5 80 (17.06%) SLA
6 78 (16.63%) Project Management
7 75 (15.99%) Cisco
8 66 (14.07%) Management Information System
9 64 (13.65%) Oracle
10 62 (13.22%) Change Management
11 57 (12.15%) Mentoring
12 55 (11.73%) PRINCE2
12 55 (11.73%) Unix
12 55 (11.73%) Linux
13 53 (11.30%) Analytical Skills
14 52 (11.09%) MS Excel
14 52 (11.09%) .NET
15 51 (10.87%) SQL Server
15 51 (10.87%) Degree
16 46 (9.81%) Active Directory
16 46 (9.81%) Service Management
17 44 (9.38%) VMware
17 44 (9.38%) SQL
17 44 (9.38%) MS Office
18 42 (8.96%) Information Security
18 42 (8.96%) Firewall
18 42 (8.96%) Line Management
18 42 (8.96%) Windows Server
19 41 (8.74%) Data Centre
20 40 (8.53%) Agile Software Development

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 30 April 2016, IT jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 34 (7.25%) JBoss
2 31 (6.61%) Apache
3 24 (5.12%) IIS
4 22 (4.69%) MS Exchange
5 15 (3.20%) SharePoint
5 15 (3.20%) Tomcat
6 10 (2.13%) Exchange Server 2010
7 8 (1.71%) Blackberry Enterprise Server
8 3 (0.64%) BizTalk Server
8 3 (0.64%) Exchange Server 2003
8 3 (0.64%) Skype for Business
9 2 (0.43%) IBM Domino
9 2 (0.43%) IBM Notes
10 1 (0.21%) Documentum
10 1 (0.21%) NetWeaver
10 1 (0.21%) Oracle Workflow
10 1 (0.21%) SAP EP
10 1 (0.21%) SAP Portal
10 1 (0.21%) WebLogic
10 1 (0.21%) WildFly
Applications
1 52 (11.09%) MS Excel
2 44 (9.38%) MS Office
3 11 (2.35%) MS Visio
4 4 (0.85%) MS Project
5 1 (0.21%) Adobe After Effects
5 1 (0.21%) Adobe Creative Suite
5 1 (0.21%) MS PowerPoint
Business Applications
1 3 (0.64%) Dynamics AX
2 2 (0.43%) Dynamics CRM
2 2 (0.43%) Oracle 11i
2 2 (0.43%) SAP CRM
3 1 (0.21%) SAP R/3
3 1 (0.21%) SAP SRM
Cloud Services
1 26 (5.54%) PaaS
1 26 (5.54%) SaaS
2 18 (3.84%) IaaS
2 18 (3.84%) Microsoft Azure
3 13 (2.77%) Office 365
4 9 (1.92%) Amazon AWS
5 1 (0.21%) Google Apps
Communications & Networking
1 42 (8.96%) Firewall
2 39 (8.32%) VPN
3 32 (6.82%) WAN
4 31 (6.61%) LDAP
5 29 (6.18%) TCP/IP
6 27 (5.76%) VoIP
7 26 (5.54%) Internet
7 26 (5.54%) LAN
8 25 (5.33%) SSL
9 23 (4.90%) Wireless
10 20 (4.26%) Cisco ASA
10 20 (4.26%) MPLS
11 19 (4.05%) BGP
12 16 (3.41%) OSPF
13 14 (2.99%) EIGRP
13 14 (2.99%) HSRP
13 14 (2.99%) SAN
14 11 (2.35%) DWDM
14 11 (2.35%) RIP
14 11 (2.35%) VRRP
Database & Business Intelligence
1 51 (10.87%) SQL Server
2 16 (3.41%) MySQL
3 13 (2.77%) SQL Server 2008
4 12 (2.56%) Data Warehouse
4 12 (2.56%) SQL Server 2012
5 6 (1.28%) Enterprise Data Warehouse
6 5 (1.07%) Oracle Database
6 5 (1.07%) Relational Database
6 5 (1.07%) SQL Server Reporting Services
7 4 (0.85%) Oracle Database 11g
8 3 (0.64%) Oracle Database 10g
8 3 (0.64%) RDBMS
8 3 (0.64%) SAP BW
8 3 (0.64%) SQL Server Integration Services
9 2 (0.43%) Big Data
9 2 (0.43%) Data Mining
9 2 (0.43%) Oracle Database 12c
9 2 (0.43%) Oracle9i Database
9 2 (0.43%) SQL Server 2000
9 2 (0.43%) SQL Server Analysis Services
Development Applications
1 6 (1.28%) Visual Studio
2 5 (1.07%) MSTest
2 5 (1.07%) NUnit
3 2 (0.43%) MSBuild
3 2 (0.43%) Team Foundation Server
4 1 (0.21%) JUnit
General
1 88 (18.76%) Finance
2 21 (4.48%) Retail
3 19 (4.05%) Telecoms
4 16 (3.41%) Law
4 16 (3.41%) Legal
5 14 (2.99%) Marketing
6 11 (2.35%) Banking
7 6 (1.28%) Publishing
8 4 (0.85%) Billing
8 4 (0.85%) Manufacturing
9 2 (0.43%) Back Office
9 2 (0.43%) French Language
9 2 (0.43%) German Language
9 2 (0.43%) Military
9 2 (0.43%) Multimedia
9 2 (0.43%) Pharmaceutical
9 2 (0.43%) Spanish Language
Job Titles
1 69 (14.71%) Analyst
2 65 (13.86%) Service Manager
3 48 (10.23%) Delivery Manager
4 46 (9.81%) Services Delivery Manager
5 36 (7.68%) Architect
6 34 (7.25%) IT Manager
7 32 (6.82%) Support Analyst
8 31 (6.61%) Applications Support
9 30 (6.40%) Administrator
9 30 (6.40%) Support Engineer
10 23 (4.90%) Business Analyst
10 23 (4.90%) Development Manager
11 22 (4.69%) Network Engineer
11 22 (4.69%) Service Analyst
12 19 (4.05%) 3rd Line Support
12 19 (4.05%) Finance Business Analyst
12 19 (4.05%) Financial Analyst
12 19 (4.05%) Financial Business Analyst
12 19 (4.05%) Financial Services Business Analyst
12 19 (4.05%) Principal Business Analyst
Libraries, Frameworks & Software Standards
1 52 (11.09%) .NET
2 30 (6.40%) J2EE
3 20 (4.26%) Web Services
4 10 (2.13%) REST
4 10 (2.13%) RESTful
4 10 (2.13%) SailPoint
4 10 (2.13%) SOAP
5 6 (1.28%) Middleware
6 5 (1.07%) .NET Framework
6 5 (1.07%) LINQ
6 5 (1.07%) WCF
6 5 (1.07%) XML
6 5 (1.07%) XSLT
7 4 (0.85%) ASP.NET
8 2 (0.43%) ASP.NET MVC
8 2 (0.43%) EDI
8 2 (0.43%) WPF
9 1 (0.21%) JPA
9 1 (0.21%) SAP BC
9 1 (0.21%) SAP PI
Miscellaneous
1 66 (14.07%) Management Information System
2 53 (11.30%) Analytical Skills
3 41 (8.74%) Data Centre
4 24 (5.12%) Computer Science
5 22 (4.69%) Enterprise Software
6 20 (4.26%) Foreign Exchange (FX)
6 20 (4.26%) Mobile App
7 13 (2.77%) Blackberry
8 11 (2.35%) Driving Licence
9 10 (2.13%) Mathematics
10 8 (1.71%) EPoS
11 7 (1.49%) CMDB
11 7 (1.49%) Statistics
12 6 (1.28%) CESG
13 5 (1.07%) e-Learning
13 5 (1.07%) EMC VNX
13 5 (1.07%) Smartphone
14 4 (0.85%) Cyberthreat
14 4 (0.85%) iSeries
14 4 (0.85%) User Experience
Operating Systems
1 124 (26.44%) Windows
2 55 (11.73%) Linux
2 55 (11.73%) Unix
3 42 (8.96%) Windows Server
4 26 (5.54%) Red Hat Enterprise Linux
5 21 (4.48%) Windows Server 2008
6 17 (3.62%) Solaris
7 15 (3.20%) Windows Server 2012
8 13 (2.77%) Windows 7
9 11 (2.35%) Windows Server 2003
10 7 (1.49%) Windows Phone
11 4 (0.85%) Windows 8
12 3 (0.64%) Windows XP
13 1 (0.21%) AIX
13 1 (0.21%) HPUX
13 1 (0.21%) Windows Mobile
Processes & Methodologies
1 211 (44.99%) ITIL
2 78 (16.63%) Project Management
3 62 (13.22%) Change Management
4 57 (12.15%) Mentoring
5 55 (11.73%) PRINCE2
6 46 (9.81%) Service Management
7 42 (8.96%) Information Security
7 42 (8.96%) Line Management
8 40 (8.53%) Agile Software Development
8 40 (8.53%) Business Analysis
9 34 (7.25%) Identity Access Management
10 33 (7.04%) Stakeholder Management
11 32 (6.82%) Identity Management
11 32 (6.82%) Workflow
12 30 (6.40%) Incident Management
12 30 (6.40%) ITSM
12 30 (6.40%) SDLC
13 26 (5.54%) E-Commerce
13 26 (5.54%) Problem Management
14 25 (5.33%) Continuous Improvement
Programming Languages
1 44 (9.38%) SQL
2 35 (7.46%) Java
3 28 (5.97%) Shell Script
4 22 (4.69%) C#
5 19 (4.05%) VB.NET
6 14 (2.99%) PowerShell
7 11 (2.35%) C
8 10 (2.13%) C++
9 3 (0.64%) VB
10 2 (0.43%) XAML
11 1 (0.21%) ABAP
11 1 (0.21%) Perl
11 1 (0.21%) Python
Qualifications
1 51 (10.87%) Degree
2 22 (4.69%) Cisco Certification
2 22 (4.69%) ITIL Certification
3 20 (4.26%) CCNP
4 17 (3.62%) Microsoft Certification
4 17 (3.62%) RHCSA
4 17 (3.62%) Security Cleared
4 17 (3.62%) Sun Certification
5 13 (2.77%) CISM
5 13 (2.77%) CISSP
6 12 (2.56%) MCSE
7 11 (2.35%) PRINCE2 Certification
8 8 (1.71%) ITIL Foundation Certificate
9 7 (1.49%) VMware Certified Professional (VCP)
10 6 (1.28%) CCDP
11 5 (1.07%) CCNA
11 5 (1.07%) ISTQB
11 5 (1.07%) PRINCE2 Practitioner
11 5 (1.07%) SC Cleared
12 4 (0.85%) CCSE
Quality Assurance & Compliance
1 80 (17.06%) SLA
2 10 (2.13%) ISO/IEC 27001
3 9 (1.92%) PCI DSS
4 5 (1.07%) QA
5 2 (0.43%) COBIT
5 2 (0.43%) ISO 8583
5 2 (0.43%) P3O
5 2 (0.43%) PMBOK
5 2 (0.43%) Sarbanes-Oxley
6 1 (0.21%) JSP 440
6 1 (0.21%) RMADS
System Software
1 46 (9.81%) Active Directory
2 28 (5.97%) VMware Infrastructure
3 5 (1.07%) vSphere
3 5 (1.07%) XenApp
4 4 (0.85%) NFS
4 4 (0.85%) VMware ESX
5 2 (0.43%) Hyper-V
5 2 (0.43%) Oracle RAC
5 2 (0.43%) XenServer
6 1 (0.21%) Firmware
6 1 (0.21%) Microsoft App-V
6 1 (0.21%) XenDesktop
Systems Management
1 11 (2.35%) HP NNM
2 6 (1.28%) WSUS
3 5 (1.07%) Backup Exec
4 4 (0.85%) SCCM
5 2 (0.43%) Data Guard
5 2 (0.43%) Oracle RMAN
5 2 (0.43%) Systems Management Server (SMS)
6 1 (0.21%) Cisco CUCM
6 1 (0.21%) NetBackup
6 1 (0.21%) SCOM
6 1 (0.21%) Symantec Enterprise Vault
Vendors
1 101 (21.54%) Microsoft
2 75 (15.99%) Cisco
3 64 (13.65%) Oracle
4 44 (9.38%) VMware
5 34 (7.25%) Juniper
6 24 (5.12%) Red Hat
7 20 (4.26%) F5
8 18 (3.84%) IBM
9 15 (3.20%) HP
10 13 (2.77%) Dell
11 11 (2.35%) Avaya
11 11 (2.35%) Citrix
11 11 (2.35%) iManage
12 10 (2.13%) CA
13 9 (1.92%) CheckPoint
13 9 (1.92%) Interwoven
13 9 (1.92%) Palo Alto
14 8 (1.71%) SAP
15 6 (1.28%) Symantec
16 5 (1.07%) Clearswift
Watford, Hertfordshire
SPS Resourcing
Salary: From £60,000 to £65,000 per annum Car, Bonus & Benefits
Posted: 37 minutes ago
Peterborough, Cambridgeshire
Harris Global
Salary: From £50,000 to £55,000 per annum + benefits package
Posted: 17 hours ago
Bedfordshire
Computer People
Salary: £55000.00 - £65000.00 per annum + Excellent Benefits
Posted: 19 hours ago
Bedford
Capita Internal Resourcing
Salary: £27000.00 - £30000.00 per annum + Car
Posted: Yesterday
Bedford, Bedfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Bonus (7K) + Car (7K) + Bens
Posted: Yesterday
Cambridge, Cambridgeshire
DCV Technologies
Salary: From £38,000 to £42,500 per annum 35 hour week, Excellent benefits
Posted: Yesterday
Colchester, Essex
Eutopia Solutions Ltd
Salary: £40000.00 - £50000.00 per annum + generous package
Posted: Yesterday
Bedfordshire
Montash
Salary: £50000 - £65000 per annum + benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £40000 - £45000 per annum + Bonus
Posted: 3 days ago
Hertfordshire
LA International
Salary: £20000 - £30000 per annum + EXCELLENT BENEFITS
Posted: 4 days ago
Luton, Bedfordshire
Easyjet
Posted: 4 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £50000.00 - £60000.00 per annum + benefits
Posted: 4 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £40000 - £45000 per annum + + Car (7K) + Bonus (c.7K) + Bens
Posted: 5 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £65000 - £80000 per annum + £70/85k OTE & Package
Posted: 5 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: £Excellent salary + Benefits
Posted: 9 days ago
Hinxton, near Cambridge
EMBL
Salary: Competitve plus benefits
Posted: 9 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Salary: Competitive + Company Benefits
Posted: 12 days ago
Bedford
Talentspa
Salary: Market related
Posted: 12 days ago