The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Services Delivery
England / East of England
Rank 87 86 93
Rank change year-on-year
-1 +7
Permanent jobs citing Service Delivery 182 239 222
As % of all permanent IT jobs located in the East of England 3.04% 3.20% 2.93%
As % of the Processes & Methodologies category 3.49% 3.67% 3.45%
Number of salaries quoted 141 165 179
Median salary £47,500 £50,000 £49,500
Median salary % change year-on-year
-5.00% +1.01%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £72,000 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5216 6511 6429
As % of all permanent IT jobs located in the East of England 87.21% 87.19% 84.90%
Number of salaries quoted 4266 5154 5142
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East of England region.

Service Delivery Salary Trend in the East of England

Service Delivery
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Delivery across the East of England region over the 3 months to 26 February 2017.

Service Delivery Salary Histogram in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +12 64 £43,000 -21.81% 4
Hertfordshire +5 52 £47,500 -20.83% 5
Cambridgeshire -3 38 £52,500 +16.66% 6
Bedfordshire -1 19 £45,000 +5.88% 7
Suffolk +17 8 £23,000 -14.81%
Norfolk -23 1 £22,850 -46.23% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 26 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Delivery.

1 199 (48.07%) ITIL
2 100 (24.15%) Windows
3 91 (21.98%) Service Management
4 88 (21.26%) Finance
5 85 (20.53%) Microsoft
6 82 (19.81%) Project Management
7 67 (16.18%) SLA
8 66 (15.94%) Degree
9 60 (14.49%) SQL Server
10 55 (13.29%) MS Excel
10 55 (13.29%) Stakeholder Management
11 54 (13.04%) ITSM
12 50 (12.08%) Change Management
12 50 (12.08%) Continuous Improvement
13 48 (11.59%) Windows Server
14 47 (11.35%) VMware
15 46 (11.11%) Oracle
16 45 (10.87%) VMware Infrastructure
17 44 (10.63%) Data Centre
18 43 (10.39%) Incident Management
18 43 (10.39%) Configuration Management
19 42 (10.14%) Information Security
20 41 (9.90%) ISO/IEC 27001
21 39 (9.42%) SQL
21 39 (9.42%) PRINCE2
21 39 (9.42%) Problem Management
21 39 (9.42%) ITIL V3
22 38 (9.18%) Risk Management
23 37 (8.94%) Linux
24 35 (8.45%) Active Directory

Service Delivery
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (5.56%) MS Exchange
2 20 (4.83%) IIS
2 20 (4.83%) SharePoint
3 11 (2.66%) Exchange Server 2010
4 10 (2.42%) Documentum
5 6 (1.45%) Exchange Server 2013
6 5 (1.21%) CMS
7 4 (0.97%) Apache
7 4 (0.97%) Smallworld
8 2 (0.48%) BizTalk Server
8 2 (0.48%) Oracle HTTP Server
8 2 (0.48%) Skype for Business
Applications
1 55 (13.29%) MS Excel
2 24 (5.80%) MS Office
3 6 (1.45%) MS PowerPoint
4 2 (0.48%) Adobe Creative Suite
4 2 (0.48%) MS Project
5 1 (0.24%) Spreadsheet
Business Applications
1 2 (0.48%) SAP Business One
2 1 (0.24%) JDE OneWorld
2 1 (0.24%) Oracle ERP
2 1 (0.24%) Oracle Procure-to-Pay
Cloud Services
1 25 (6.04%) Microsoft Azure
2 20 (4.83%) Amazon AWS
3 18 (4.35%) PaaS
4 16 (3.86%) Office 365
5 12 (2.90%) Amazon EC2
5 12 (2.90%) IaaS
6 8 (1.93%) SaaS
Communications & Networking
1 25 (6.04%) Firewall
2 19 (4.59%) WAN
3 18 (4.35%) SAN
4 16 (3.86%) TCP/IP
5 15 (3.62%) HTTP
6 14 (3.38%) VPN
7 12 (2.90%) LDAP
8 11 (2.66%) LAN
9 10 (2.42%) Internet
9 10 (2.42%) Kerberos
9 10 (2.42%) Network Security
10 9 (2.17%) MPLS
11 6 (1.45%) DHCP
12 5 (1.21%) Cisco Nexus
12 5 (1.21%) DNS
13 4 (0.97%) SMS
13 4 (0.97%) VLAN
14 3 (0.72%) Remote Desktop
14 3 (0.72%) VoIP
15 2 (0.48%) ZigBee
Database & Business Intelligence
1 60 (14.49%) SQL Server
2 26 (6.28%) MySQL
3 12 (2.90%) DB2
4 7 (1.69%) Relational Database
5 6 (1.45%) GIS
6 5 (1.21%) SQL Server 2008
7 4 (0.97%) QGIS
7 4 (0.97%) SQL Server Reporting Services
8 3 (0.72%) Data Warehouse
8 3 (0.72%) SQL Server Analysis Services
9 2 (0.48%) Power BI
9 2 (0.48%) SQL Server 2012
9 2 (0.48%) SQL Server Integration Services
10 1 (0.24%) BusinessObjects
10 1 (0.24%) Oracle Database
10 1 (0.24%) Oracle Database 11g
10 1 (0.24%) Oracle Database 12c
Development Applications
1 5 (1.21%) Cucumber
1 5 (1.21%) Eclipse
1 5 (1.21%) Gradle
1 5 (1.21%) Jenkins
1 5 (1.21%) Maven
1 5 (1.21%) Selenium
1 5 (1.21%) WebDriver
2 3 (0.72%) MSTest
2 3 (0.72%) NUnit
3 2 (0.48%) Ant
4 1 (0.24%) Visual Studio
General
1 88 (21.26%) Finance
2 32 (7.73%) Retail
3 23 (5.56%) Legal
4 19 (4.59%) Telecoms
5 13 (3.14%) Publishing
6 10 (2.42%) Banking
7 9 (2.17%) Military
8 5 (1.21%) Pharmaceutical
9 4 (0.97%) Advertising
9 4 (0.97%) Marketing
10 3 (0.72%) Law
11 2 (0.48%) Billing
11 2 (0.48%) German Language
12 1 (0.24%) Electronics
12 1 (0.24%) Multimedia
Job Titles
1 83 (20.05%) Analyst
2 61 (14.73%) Service Manager
3 50 (12.08%) IT Manager
4 40 (9.66%) Delivery Manager
5 39 (9.42%) Services Delivery Manager
6 29 (7.00%) Administrator
7 28 (6.76%) IT Services Manager
8 26 (6.28%) Information Analyst
8 26 (6.28%) Information Security Analyst
8 26 (6.28%) Security Analyst
9 25 (6.04%) Architect
10 22 (5.31%) Project Manager
10 22 (5.31%) Solutions Architect
11 19 (4.59%) Support Analyst
12 18 (4.35%) 3rd Line Engineer
13 17 (4.11%) Applications Support
13 17 (4.11%) Service Analyst
14 16 (3.86%) Head of IT
14 16 (3.86%) Information Assurance Analyst
15 15 (3.62%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 25 (6.04%) .NET
2 12 (2.90%) LAMP
3 11 (2.66%) J2EE
4 8 (1.93%) CSS
5 7 (1.69%) Web Services
6 6 (1.45%) HTML
6 6 (1.45%) Middleware
7 5 (1.21%) XML
8 4 (0.97%) Flash
9 3 (0.72%) .NET Framework
9 3 (0.72%) Classic ASP
9 3 (0.72%) LINQ
9 3 (0.72%) REST
9 3 (0.72%) WCF
9 3 (0.72%) XSLT
10 2 (0.48%) ASP.NET
10 2 (0.48%) RESTful
10 2 (0.48%) SailPoint
10 2 (0.48%) SAP PI
10 2 (0.48%) SOAP
Miscellaneous
1 44 (10.63%) Data Centre
2 29 (7.00%) Management Information System
3 20 (4.83%) Computer Science
4 15 (3.62%) CMDB
5 14 (3.38%) Distributed Denial-of-Service
5 14 (3.38%) Foreign Exchange (FX)
6 13 (3.14%) Analytical Skills
7 9 (2.17%) Data Protection Act
8 7 (1.69%) NHS
9 6 (1.45%) Enterprise Software
10 5 (1.21%) Driving Licence
10 5 (1.21%) EPoS
10 5 (1.21%) User Experience
11 4 (0.97%) CCTV
11 4 (0.97%) Digital Media
11 4 (0.97%) Fintech
11 4 (0.97%) Video Conferencing
12 3 (0.72%) Blog
12 3 (0.72%) Mobile Banking
12 3 (0.72%) Mobile Payment
Operating Systems
1 100 (24.15%) Windows
2 48 (11.59%) Windows Server
3 37 (8.94%) Linux
4 30 (7.25%) Windows Server 2012
5 20 (4.83%) Windows Server 2008
6 18 (4.35%) Windows Server 2003
7 11 (2.66%) Windows 7
8 10 (2.42%) Unix
9 7 (1.69%) Windows XP
10 6 (1.45%) Windows 8
11 4 (0.97%) Solaris
12 3 (0.72%) Windows Vista
13 2 (0.48%) Windows 10
14 1 (0.24%) Apple iOS
14 1 (0.24%) Windows Phone
Processes & Methodologies
1 199 (48.07%) ITIL
2 91 (21.98%) Service Management
3 82 (19.81%) Project Management
4 55 (13.29%) Stakeholder Management
5 54 (13.04%) ITSM
6 50 (12.08%) Change Management
6 50 (12.08%) Continuous Improvement
7 43 (10.39%) Configuration Management
7 43 (10.39%) Incident Management
8 42 (10.14%) Information Security
9 39 (9.42%) ITIL V3
9 39 (9.42%) PRINCE2
9 39 (9.42%) Problem Management
10 38 (9.18%) Risk Management
11 29 (7.00%) Capacity Management
11 29 (7.00%) Coaching
12 28 (6.76%) Disaster Recovery
12 28 (6.76%) Line Management
12 28 (6.76%) Service Design
13 26 (6.28%) Business Development
Programming Languages
1 39 (9.42%) SQL
2 27 (6.52%) Java
3 23 (5.56%) PowerShell
4 19 (4.59%) Shell Script
5 14 (3.38%) Perl
6 13 (3.14%) C
7 12 (2.90%) PHP
7 12 (2.90%) VBScript
8 8 (1.93%) C#
9 6 (1.45%) JavaScript
10 4 (0.97%) Python
11 2 (0.48%) Bash Shell
11 2 (0.48%) C++
11 2 (0.48%) Embedded C
11 2 (0.48%) Jython
11 2 (0.48%) T-SQL
Qualifications
1 66 (15.94%) Degree
2 25 (6.04%) CISM
3 23 (5.56%) CISSP
4 22 (5.31%) Microsoft Certification
5 18 (4.35%) ISEB
5 18 (4.35%) VMware Certified Professional (VCP)
6 17 (4.11%) CISA
6 17 (4.11%) ITIL Foundation Certificate
7 14 (3.38%) PMP
7 14 (3.38%) Security Cleared
8 13 (3.14%) ITIL Certification
9 12 (2.90%) PMI Certification
10 10 (2.42%) MCSE
11 9 (2.17%) DV Cleared
12 7 (1.69%) Cisco Certification
12 7 (1.69%) MCITP
12 7 (1.69%) PRINCE2 Certification
13 6 (1.45%) CEH
13 6 (1.45%) GIAC
13 6 (1.45%) GSEC
Quality Assurance & Compliance
1 67 (16.18%) SLA
2 41 (9.90%) ISO/IEC 27001
3 11 (2.66%) QA
4 10 (2.42%) PCI DSS
5 9 (2.17%) PMO
6 2 (0.48%) COBIT
7 1 (0.24%) Data Quality
7 1 (0.24%) Sarbanes-Oxley
System Software
1 45 (10.87%) VMware Infrastructure
2 35 (8.45%) Active Directory
3 13 (3.14%) Virtual Machines
4 12 (2.90%) vCloud
4 12 (2.90%) vSphere
5 8 (1.93%) Virtual Servers
6 6 (1.45%) Virtual Desktop
6 6 (1.45%) VMware ESXi
7 5 (1.21%) Terminal Services
8 4 (0.97%) Hyper-V
8 4 (0.97%) Tivoli Workload Scheduler
9 2 (0.48%) Firmware
9 2 (0.48%) Shibboleth
9 2 (0.48%) VMware Server
10 1 (0.24%) VMware ESX
10 1 (0.24%) XenApp
10 1 (0.24%) XenDesktop
10 1 (0.24%) XenServer
Systems Management
1 24 (5.80%) SCCM
2 12 (2.90%) Opscode Chef
2 12 (2.90%) Puppet
2 12 (2.90%) SCVMM
3 10 (2.42%) SCOM
4 6 (1.45%) SolarWinds Orion
5 4 (0.97%) Tivoli
6 3 (0.72%) HP Quality Center
7 2 (0.48%) Oracle Enterprise Manager
8 1 (0.24%) Backup Exec
8 1 (0.24%) Cisco UCCE
8 1 (0.24%) Systems Management Server (SMS)
Vendors
1 85 (20.53%) Microsoft
2 47 (11.35%) VMware
3 46 (11.11%) Oracle
4 35 (8.45%) HP
5 30 (7.25%) Citrix
6 29 (7.00%) Cisco
7 26 (6.28%) IBM
8 25 (6.04%) CheckPoint
9 20 (4.83%) SAP
10 19 (4.59%) Juniper
11 16 (3.86%) NetApp
11 16 (3.86%) SolarWinds
12 14 (3.38%) BMC
13 12 (2.90%) EMC
14 10 (2.42%) Red Hat
15 8 (1.93%) F5
16 7 (1.69%) Blue Coat
16 7 (1.69%) Computacenter
17 5 (1.21%) Sun
18 4 (0.97%) ESRI
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 6 days ago
Luton
TUI Group Careers
Salary: Highly Competitive
Posted: 5 days ago
Brentwood, Essex
Shawbrook
Posted: 2 days ago
Huntingdon, Cambridgeshire
The SmartList
Posted: 6 days ago
Cambridge, Cambridgeshire
The SmartList
Posted: 6 days ago
Hinxton, Essex
Wellcome Trust Sanger Institute
Posted: 2 days ago
Bedford
Ampersand Consulting
Salary: £23000 - £25000 per annum + Benefits
Posted: 2 days ago
Bedfordshire
Harvey Nash plc
Posted: 3 days ago
Huntingdon, Cambridgeshire
CPS Group UK
Salary: £25000 - £30000 per annum + Additional benefits
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Roche
Salary: Highly Competitive
Posted: 10 days ago
Cambridge, Cambridgeshire
Empiric.com
Salary: From £45,000 to £60,000 per annum Excellent benefits
Posted: 2 days ago
Colchester, Essex
Eutopia Solutions Ltd
Salary: £40000.00 - £55000.00 per annum + generous package & bonus
Posted: 3 days ago
Cambridgeshire
Greywood Associates Limited
Salary: £30000 - £38000 per annum + Benefits
Posted: 4 days ago
Cambridgeshire
Pure Resourcing Solutions
Salary: £18000 - £19000 per annum
Posted: Yesterday
Bedfordshire
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 16 days ago
Luton
Annapurna HR
Salary: £40000.00 - £50000.00 per annum
Posted: 16 days ago
Hatfield
Computacenter
Salary: Competitive + Benefits
Posted: 11 days ago
Hemel Hempstead, Hertfordshire
Vadis People
Salary: circ £55,000 - £70,000
Posted: 5 days ago
Luton
TUI Group Careers
Salary: Highly Competitive
Posted: 4 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: Unspecified Excellent salary and benefits
Posted: 25 days ago
Essex
IQ Public Sector
Salary: £300 per annum
Posted: 20 days ago