The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Customer Insight
Rank 718 614 622
Rank change year-on-year
-104 +8
Permanent jobs citing Customer Insight 165 296 256
As % of all permanent IT jobs located in England 0.16% 0.26% 0.24%
As % of the Processes & Methodologies category 0.19% 0.32% 0.30%
Number of salaries quoted 149 225 202
Average salary £44,000 £44,500 £47,500
Average salary % change year-on-year
-1.12% -6.31%
90% offered a salary of more than £31,200 £35,000 £32,500
10% offered a salary of more than £75,000 £80,500 £79,750
UK excluding London average salary £40,000 £40,000 £40,000
Customer Insight
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
85820 91842 84491
As % of all permanent IT jobs located in England 83.16% 82.09% 80.29%
Number of salaries quoted 70108 74491 70191
Average salary £50,000 £47,500 £46,700
Average salary % change year-on-year
+5.26% +1.71%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Insight
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the England region.

Customer Insight Salary Trend in England

Customer Insight
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Insight across the England region over the 3 months to 24 April 2015.

Customer Insight Salary Histogram in England

Customer Insight
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -69 85 £55,000 +15.18% 14
North West +16 19 £29,750 -25.62% 8
South East +2 18 £45,000 - 9
East of England +8 16 £35,000 -12.50% 1
Yorkshire -7 9 £38,750 +19.23% 1
West Midlands - 9 £57,500 -
East Midlands +21 5 £40,000 +7.38%
South West -26 3 £46,000 +8.23% 6
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT jobs across the England region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 198 (59.46%) Marketing
2 180 (54.05%) Analytics
3 133 (39.94%) SQL
4 127 (38.14%) Analytical Skills
5 115 (34.53%) SAS
6 105 (31.53%) Degree
7 87 (26.13%) Finance
8 86 (25.83%) CRM
9 71 (21.32%) Business Intelligence
10 64 (19.22%) SPSS
11 51 (15.32%) Data Modelling
11 51 (15.32%) Oracle
12 50 (15.02%) E-Commerce
13 49 (14.71%) Retail
14 46 (13.81%) Digital Marketing
14 46 (13.81%) Customer Segmentation
15 45 (13.51%) R
15 45 (13.51%) Data Warehouse
16 43 (12.91%) Microsoft
17 42 (12.61%) Direct Marketing
17 42 (12.61%) Customer Analytics
18 41 (12.31%) Social Media
19 40 (12.01%) QlikView
20 39 (11.71%) Tableau
21 37 (11.11%) Data Analysis
22 36 (10.81%) CHAID
23 35 (10.51%) MS Excel
23 35 (10.51%) Agile Software Development
24 34 (10.21%) Stakeholder Management
24 34 (10.21%) Time Management

Customer Insight
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT jobs across the England region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 115 (34.53%) SAS
2 4 (1.20%) SharePoint
2 4 (1.20%) Documentum
3 2 (0.60%) CMS
3 2 (0.60%) Adobe Experience Manager
3 2 (0.60%) Tomcat
4 1 (0.30%) BizTalk Server
Applications
1 64 (19.22%) SPSS
2 35 (10.51%) MS Excel
3 22 (6.61%) MS Office
4 11 (3.30%) MS PowerPoint
5 10 (3.00%) Photoshop
6 7 (2.10%) MS Visio
7 4 (1.20%) Adobe Illustrator
8 2 (0.60%) Fireworks
8 2 (0.60%) FastStats
8 2 (0.60%) OmniGraffle
8 2 (0.60%) Adobe Creative Suite
9 1 (0.30%) Stata
9 1 (0.30%) InDesign
Business Applications
1 8 (2.40%) WebTrends
2 7 (2.10%) Unica
3 6 (1.80%) Adobe Campaign
4 3 (0.90%) SAP Oil and Gas
5 2 (0.60%) Dynamics CRM
6 1 (0.30%) SAP InfiniteInsight
6 1 (0.30%) Oracle CRM
6 1 (0.30%) Unica Affinium
6 1 (0.30%) Magento
Cloud Services
1 24 (7.21%) Google Analytics
2 4 (1.20%) SaaS
3 3 (0.90%) Amazon AWS
4 2 (0.60%) Google App Engine
4 2 (0.60%) Google Cloud Platform
4 2 (0.60%) Silverpop
5 1 (0.30%) Microsoft Azure
5 1 (0.30%) SmartFocus
5 1 (0.30%) Adobe Analytics
5 1 (0.30%) Responsys
Communications & Networking
1 10 (3.00%) CTI
2 6 (1.80%) SMS
3 3 (0.90%) Broadband
4 2 (0.60%) 3G
4 2 (0.60%) Wireless
4 2 (0.60%) 2G
4 2 (0.60%) 4G
5 1 (0.30%) SAN
Database & Business Intelligence
1 45 (13.51%) Data Warehouse
2 40 (12.01%) QlikView
3 33 (9.91%) Big Data
4 32 (9.61%) SQL Server
5 30 (9.01%) Data Mining
6 26 (7.81%) Oracle Database
7 24 (7.21%) Spotfire
8 16 (4.80%) Oracle Database 11g
9 11 (3.30%) Oracle BI EE
10 10 (3.00%) Base SAS
10 10 (3.00%) SQL Server Integration Services
10 10 (3.00%) BusinessObjects
11 9 (2.70%) Relational Database
12 8 (2.40%) Oracle ODI
13 7 (2.10%) SQL Server Reporting Services
14 6 (1.80%) MS Access
14 6 (1.80%) PostgreSQL
14 6 (1.80%) SAS Enterprise Guide
15 5 (1.50%) SQL Server Analysis Services
15 5 (1.50%) Hadoop
Development Applications
1 8 (2.40%) Axure RP
2 2 (0.60%) Subversion
2 2 (0.60%) Git (software)
2 2 (0.60%) Mercurial
3 1 (0.30%) MSTest
3 1 (0.30%) SpecFlow
3 1 (0.30%) NUnit
General
1 198 (59.46%) Marketing
2 87 (26.13%) Finance
3 49 (14.71%) Retail
4 25 (7.51%) Telecoms
5 18 (5.41%) Advertising
6 13 (3.90%) Pharmaceutical
7 9 (2.70%) Legal
8 6 (1.80%) Law
8 6 (1.80%) Online Betting
9 5 (1.50%) Billing
9 5 (1.50%) Banking
10 4 (1.20%) Games
11 3 (0.90%) Manufacturing
11 3 (0.90%) Electronics
12 2 (0.60%) Financial Institution
13 1 (0.30%) Publishing
13 1 (0.30%) German Language
13 1 (0.30%) Italian Language
13 1 (0.30%) Portuguese Language
13 1 (0.30%) Spanish Language
Job Titles
1 165 (49.55%) Analyst
2 71 (21.32%) Insight Analyst
3 48 (14.41%) Customer Analyst
4 41 (12.31%) Customer Insight Analyst
5 36 (10.81%) Data Analyst
6 33 (9.91%) Business Analyst
7 27 (8.11%) Senior Analyst
8 21 (6.31%) Architect
9 15 (4.50%) CRM Manager
10 14 (4.20%) Senior Manager
11 13 (3.90%) Developer
12 12 (3.60%) SAS Analyst
13 10 (3.00%) Technical Architect
13 10 (3.00%) Professional Services Engineer
14 9 (2.70%) SAS Insight Analyst
14 9 (2.70%) SQL Data Analyst
14 9 (2.70%) Insight Data Analyst
14 9 (2.70%) Senior Insight Analyst
14 9 (2.70%) Business Intelligence Architect
14 9 (2.70%) Project Manager
Libraries, Frameworks & Software Standards
1 11 (3.30%) HTML
2 10 (3.00%) VXML
3 9 (2.70%) CSS
4 4 (1.20%) Web Services
4 4 (1.20%) XML
4 4 (1.20%) .NET
4 4 (1.20%) HTML5
4 4 (1.20%) CSS3
5 2 (0.60%) AngularJS
5 2 (0.60%) SOAP
5 2 (0.60%) jQuery
5 2 (0.60%) OLE
6 1 (0.30%) Servlets
6 1 (0.30%) J2EE
6 1 (0.30%) ASP.NET
6 1 (0.30%) COM
6 1 (0.30%) COM+
6 1 (0.30%) REST
6 1 (0.30%) Hibernate
6 1 (0.30%) Spring
Miscellaneous
1 127 (38.14%) Analytical Skills
2 41 (12.31%) Social Media
3 33 (9.91%) User Experience
4 29 (8.71%) Statistics
5 26 (7.81%) Mathematics
6 15 (4.50%) Data Integration
7 14 (4.20%) IVR
8 13 (3.90%) Visualisation
9 10 (3.00%) Computer Science
9 10 (3.00%) Copywriting
10 9 (2.70%) Economics
11 7 (2.10%) Management Information System
12 6 (1.80%) Reference Data
12 6 (1.80%) Data Extraction
13 5 (1.50%) Credit Risk
13 5 (1.50%) Smart Meter
13 5 (1.50%) PMI
13 5 (1.50%) Algorithms
14 4 (1.20%) Psychology
14 4 (1.20%) Data Structures
Operating Systems
1 10 (3.00%) Windows
2 5 (1.50%) UNIX
3 2 (0.60%) Linux
Processes & Methodologies
1 180 (54.05%) Analytics
2 86 (25.83%) CRM
3 71 (21.32%) Business Intelligence
4 51 (15.32%) Data Modelling
5 50 (15.02%) E-Commerce
6 46 (13.81%) Digital Marketing
6 46 (13.81%) Customer Segmentation
7 42 (12.61%) Customer Analytics
7 42 (12.61%) Direct Marketing
8 37 (11.11%) Data Analysis
9 36 (10.81%) CHAID
10 35 (10.51%) Agile Software Development
11 34 (10.21%) Stakeholder Management
11 34 (10.21%) Time Management
12 30 (9.01%) Project Management
13 28 (8.41%) Business Analysis
14 27 (8.11%) Propensity Modelling
15 21 (6.31%) Data Analytics
15 21 (6.31%) ETL
16 20 (6.01%) Business Development
Programming Languages
1 133 (39.94%) SQL
2 45 (13.51%) R
3 26 (7.81%) MATLAB
4 23 (6.91%) T-SQL
5 13 (3.90%) VBA
5 13 (3.90%) Python
6 8 (2.40%) JavaScript
7 6 (1.80%) C
8 5 (1.50%) C#
8 5 (1.50%) Java
8 5 (1.50%) PL/SQL
8 5 (1.50%) SAS Macro
9 1 (0.30%) Groovy
9 1 (0.30%) Clojure
9 1 (0.30%) TypeScript
9 1 (0.30%) VB.NET
9 1 (0.30%) Delphi
9 1 (0.30%) PHP
Qualifications
1 105 (31.53%) Degree
2 7 (2.10%) PMI Certification
3 6 (1.80%) Postgraduate
4 5 (1.50%) PRINCE2 Certification
5 3 (0.90%) SAS Certification
6 2 (0.60%) PMP
6 2 (0.60%) MBA
6 2 (0.60%) PhD
6 2 (0.60%) PRINCE2 Practitioner
6 2 (0.60%) Microsoft Certification
7 1 (0.30%) HP ASE
7 1 (0.30%) ISEB
7 1 (0.30%) MCSE
7 1 (0.30%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (5.71%) QA
2 5 (1.50%) Data Quality
3 1 (0.30%) FINREP
3 1 (0.30%) SLA
System Software
1 2 (0.60%) VMware Infrastructure
2 1 (0.30%) Hyper-V
2 1 (0.30%) Active Directory
Systems Management
1 1 (0.30%) Systems Management Server (SMS)
1 1 (0.30%) EMC NetWorker
Vendors
1 51 (15.32%) Oracle
2 43 (12.91%) Microsoft
3 39 (11.71%) Tableau
4 28 (8.41%) Business Objects
5 27 (8.11%) Google
6 25 (7.51%) SAP
7 21 (6.31%) Alterian
8 11 (3.30%) Salesforce.com
9 10 (3.00%) Cisco
9 10 (3.00%) Avaya
9 10 (3.00%) Genesys
10 8 (2.40%) Informatica
11 7 (2.10%) Adobe
12 4 (1.20%) Chordiant
12 4 (1.20%) OpenText
12 4 (1.20%) Facebook
12 4 (1.20%) Twitter
13 3 (0.90%) Coremetrics
13 3 (0.90%) Minitab
13 3 (0.90%) Teradata
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