The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Insight
Rank 710 619 628
Rank change year-on-year
-91 +9
Permanent jobs citing Customer Insight 162 238 260
As % of all permanent IT jobs located in England 0.15% 0.24% 0.24%
As % of the Processes & Methodologies category 0.18% 0.29% 0.30%
Number of salaries quoted 137 189 205
Average salary £47,500 £44,000 £40,000
Average salary % change year-on-year
+7.95% +10.00%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £63,500 £73,250 £57,500
UK excluding London average salary £37,750 £42,500 £33,500
% change year-on-year
-11.17% +26.86%
Customer Insight
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87806 81031 86649
As % of all permanent IT jobs located in England 82.09% 81.19% 79.25%
Number of salaries quoted 70747 67265 73911
Average salary £48,500 £47,500 £46,500
Average salary % change year-on-year
+2.10% +2.15%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Insight
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the England region.

Customer Insight Salary Trend in England

Customer Insight
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Insight across the England region over the 3 months to 19 September 2014.

Customer Insight Salary Histogram in England

Customer Insight
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -63 103 £50,000 -4.76% 23
South East -19 28 £37,500 -11.76% 7
North West -14 11 £37,500 -11.76%
Yorkshire -37 10 £30,000 -41.46%
East Midlands -3 3 £65,000 +62.50% 1
West Midlands -10 2 £29,750 -8.46% 3
East of England -42 2 £38,000 -16.93% 1
South West -43 2 £38,750 +17.42%
North East -7 1 £41,500 -7.77%
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 239 (57.73%) Marketing
2 182 (43.96%) Analytics
3 157 (37.92%) Analytical Skills
4 149 (35.99%) SQL
5 130 (31.40%) SAS
6 108 (26.09%) Degree
7 102 (24.64%) Finance
8 87 (21.01%) Retail
9 79 (19.08%) CRM
10 76 (18.36%) Mathematics
11 75 (18.12%) Project Management
12 70 (16.91%) SPSS
13 69 (16.67%) Business Intelligence
14 65 (15.70%) Statistics
15 62 (14.98%) E-Commerce
16 57 (13.77%) Agile Software Development
16 57 (13.77%) Data Analysis
17 54 (13.04%) Data Warehouse
18 50 (12.08%) Stakeholder Management
19 46 (11.11%) MS Excel
20 45 (10.87%) Statistical Modelling
21 44 (10.63%) SQL Server
22 42 (10.14%) Economics
23 38 (9.18%) Direct Marketing
24 35 (8.45%) B2B
25 33 (7.97%) Customer Segmentation
26 32 (7.73%) Business Development
26 32 (7.73%) Business Analysis
27 31 (7.49%) Microsoft
27 31 (7.49%) Digital Marketing

Customer Insight
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 130 (31.40%) SAS
2 14 (3.38%) SharePoint
3 12 (2.90%) CMS
4 11 (2.66%) WordPress
5 5 (1.21%) SharePoint Server
5 5 (1.21%) IIS
6 2 (0.48%) Apache Pig
7 1 (0.24%) Commerce Server
Applications
1 70 (16.91%) SPSS
2 46 (11.11%) MS Excel
3 17 (4.11%) MS Visio
4 13 (3.14%) MS Project
5 5 (1.21%) MS Office
6 4 (0.97%) FastStats
7 3 (0.72%) MS PowerPoint
8 2 (0.48%) S-PLUS
9 1 (0.24%) Stata
9 1 (0.24%) PowerPivot
Business Applications
1 8 (1.93%) Unica Affinium
1 8 (1.93%) Google Analytics
1 8 (1.93%) SiteCatalyst
2 4 (0.97%) Dynamics CRM
3 3 (0.72%) SAP InfiniteInsight
3 3 (0.72%) SAP Oil and Gas
4 1 (0.24%) WebTrends
Cloud Services
1 15 (3.62%) Cloud Computing
2 11 (2.66%) SaaS
3 7 (1.69%) Amazon AWS
4 3 (0.72%) Responsys
Communications & Networking
1 14 (3.38%) TCP/IP
2 7 (1.69%) Internet
3 4 (0.97%) 3G
3 4 (0.97%) Broadband
4 2 (0.48%) LAN
4 2 (0.48%) WAN
4 2 (0.48%) HTTP
4 2 (0.48%) Firewall
4 2 (0.48%) Intrusion Detection
4 2 (0.48%) SAN
5 1 (0.24%) VLAN
5 1 (0.24%) iSCSI
Database & Business Intelligence
1 54 (13.04%) Data Warehouse
2 44 (10.63%) SQL Server
3 27 (6.52%) Data Mining
4 24 (5.80%) QlikView
5 22 (5.31%) SQL Server Analysis Services
6 20 (4.83%) SQL Server Integration Services
6 20 (4.83%) Spotfire
6 20 (4.83%) SQL Server Reporting Services
7 19 (4.59%) Amazon Redshift
8 18 (4.35%) Base SAS
9 17 (4.11%) Oracle BI EE
10 13 (3.14%) Big Data
11 12 (2.90%) SQL Server 2008
11 12 (2.90%) SAS Enterprise Miner
12 10 (2.42%) PostgreSQL
13 9 (2.17%) Oracle Database 11g
13 9 (2.17%) Oracle Database
14 8 (1.93%) Relational Database
14 8 (1.93%) MS Access
15 6 (1.45%) Crystal Reports
Development Applications
1 13 (3.14%) JIRA
2 7 (1.69%) Talend Open Studio
3 4 (0.97%) TeamCity
3 4 (0.97%) Git (software)
3 4 (0.97%) Subversion
4 1 (0.24%) WATIR
4 1 (0.24%) WebDriver
4 1 (0.24%) Cucumber
General
1 239 (57.73%) Marketing
2 102 (24.64%) Finance
3 87 (21.01%) Retail
4 23 (5.56%) Pharmaceutical
5 21 (5.07%) Publishing
6 16 (3.86%) Legal
7 15 (3.62%) Games
8 11 (2.66%) Telecoms
9 9 (2.17%) Advertising
10 8 (1.93%) Financial Institution
11 7 (1.69%) Automotive
12 5 (1.21%) Banking
13 3 (0.72%) Law
13 3 (0.72%) Electronics
13 3 (0.72%) Manufacturing
14 2 (0.48%) Local Government
15 1 (0.24%) Retail Banking
Job Titles
1 148 (35.75%) Analyst
2 68 (16.43%) Insight Analyst
3 50 (12.08%) Business Analyst
4 46 (11.11%) Senior Analyst
5 41 (9.90%) Data Analyst
6 34 (8.21%) Senior Insight Analyst
7 32 (7.73%) Consultant
8 29 (7.00%) Customer Analyst
9 22 (5.31%) Customer Insight Analyst
10 21 (5.07%) Project Manager
10 21 (5.07%) Senior Manager
10 21 (5.07%) Product Manager
10 21 (5.07%) SAS Analyst
10 21 (5.07%) SAS Insight Analyst
11 19 (4.59%) Business Intelligence Analyst
12 18 (4.35%) Senior Business Analyst
13 17 (4.11%) Architect
13 17 (4.11%) Solutions Architect
13 17 (4.11%) Business Intelligence Architect
14 15 (3.62%) Senior SAS Analyst
Libraries, Frameworks & Software Standards
1 21 (5.07%) HTML
2 18 (4.35%) MDX
3 11 (2.66%) CSS
4 9 (2.17%) .NET
4 9 (2.17%) Web Services
5 3 (0.72%) REST
6 2 (0.48%) Kafka
6 2 (0.48%) COM
6 2 (0.48%) jQuery
6 2 (0.48%) RabbitMQ
6 2 (0.48%) XML
6 2 (0.48%) LAMP
6 2 (0.48%) DAO
6 2 (0.48%) JSON
6 2 (0.48%) ADO
7 1 (0.24%) ASP.NET
7 1 (0.24%) ATL
7 1 (0.24%) SOAP
Miscellaneous
1 157 (37.92%) Analytical Skills
2 76 (18.36%) Mathematics
3 65 (15.70%) Statistics
4 42 (10.14%) Economics
5 30 (7.25%) User Experience
6 19 (4.59%) Social Media
7 17 (4.11%) Visualisation
8 15 (3.62%) Computer Science
9 12 (2.90%) FMCG
10 8 (1.93%) Open Source
10 8 (1.93%) Physics
10 8 (1.93%) Management Information System
11 7 (1.69%) Credit Risk
11 7 (1.69%) Data Integration
12 4 (0.97%) Life Science
12 4 (0.97%) Informatics
12 4 (0.97%) Social Gaming
12 4 (0.97%) Mobile Games
12 4 (0.97%) Psychology
12 4 (0.97%) IPTV
Operating Systems
1 14 (3.38%) UNIX
1 14 (3.38%) Linux
2 13 (3.14%) Ubuntu
2 13 (3.14%) Red Hat Enterprise Linux
3 11 (2.66%) Windows
4 2 (0.48%) Windows 7
4 2 (0.48%) Windows Server 2008
5 1 (0.24%) Windows Server 2003
Processes & Methodologies
1 182 (43.96%) Analytics
2 79 (19.08%) CRM
3 75 (18.12%) Project Management
4 69 (16.67%) Business Intelligence
5 62 (14.98%) E-Commerce
6 57 (13.77%) Agile Software Development
6 57 (13.77%) Data Analysis
7 50 (12.08%) Stakeholder Management
8 45 (10.87%) Statistical Modelling
9 38 (9.18%) Direct Marketing
10 35 (8.45%) B2B
11 33 (7.97%) Customer Segmentation
12 32 (7.73%) Business Analysis
12 32 (7.73%) Business Development
13 31 (7.49%) Digital Marketing
14 29 (7.00%) Operations Research
14 29 (7.00%) ETL
15 28 (6.76%) Customer Analytics
15 28 (6.76%) Mentoring
16 26 (6.28%) Campaign Management
Programming Languages
1 149 (35.99%) SQL
2 23 (5.56%) Python
3 21 (5.07%) R
4 15 (3.62%) T-SQL
5 14 (3.38%) Ruby
6 13 (3.14%) Perl
6 13 (3.14%) Bash Shell
7 7 (1.69%) C
8 6 (1.45%) C#
8 6 (1.45%) VB
8 6 (1.45%) VBA
9 5 (1.21%) PL/SQL
10 4 (0.97%) MATLAB
10 4 (0.97%) Java
10 4 (0.97%) JavaScript
10 4 (0.97%) VB6
11 3 (0.72%) PHP
11 3 (0.72%) PowerShell
12 2 (0.48%) Lingo
13 1 (0.24%) VB.NET
Qualifications
1 108 (26.09%) Degree
2 10 (2.42%) PhD
3 8 (1.93%) SC Cleared
3 8 (1.93%) Security Cleared
4 5 (1.21%) PRINCE2 Certification
5 4 (0.97%) SAS Certification
6 3 (0.72%) PMP
6 3 (0.72%) PMI Certification
6 3 (0.72%) PRINCE2 Practitioner
7 1 (0.24%) ITIL Certification
Quality Assurance & Compliance
1 20 (4.83%) SLA
2 7 (1.69%) QA
2 7 (1.69%) PCI DSS
3 3 (0.72%) Data Quality
3 3 (0.72%) ISO 9001
System Software
1 3 (0.72%) Active Directory
2 2 (0.48%) VMware Infrastructure
3 1 (0.24%) Hyper-V
3 1 (0.24%) XenServer
Systems Management
1 13 (3.14%) Puppet
1 13 (3.14%) Opscode Chef
1 13 (3.14%) Salt
2 11 (2.66%) Ansible
3 2 (0.48%) Nagios
4 1 (0.24%) Norton AntiVirus
4 1 (0.24%) Nessus
4 1 (0.24%) WSUS
Vendors
1 31 (7.49%) Microsoft
2 29 (7.00%) Business Objects
2 29 (7.00%) Tableau
3 21 (5.07%) Oracle
4 18 (4.35%) Adobe
5 13 (3.14%) SaltStack
6 11 (2.66%) Demandware
6 11 (2.66%) Unica
7 10 (2.42%) IBM
8 8 (1.93%) Salesforce.com
8 8 (1.93%) Cognos
8 8 (1.93%) Google
8 8 (1.93%) Birst
9 7 (1.69%) Talend
10 5 (1.21%) Neolane
11 4 (0.97%) ExactTarget
11 4 (0.97%) Logi Analytics
12 3 (0.72%) Alterian
12 3 (0.72%) SAP
12 3 (0.72%) Epicor
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