The table below looks at the statistics for the Support Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Technician
Rank 211 206 255
Rank change year-on-year
-5 +49
Permanent jobs requiring a Support Technician 41 29 25
As % of all permanent IT jobs located in the East of England 0.53% 0.43% 0.28%
As % of the Job Titles category 0.56% 0.44% 0.29%
Number of salaries quoted 39 25 18
Average salary £22,000 £25,500 £25,500
Average salary % change year-on-year
-13.72% -
90% offered a salary of more than £17,450 £17,012 £19,500
10% offered a salary of more than £33,000 £34,000 £35,000
UK excluding London average salary £23,000 £25,500 £22,500
% change year-on-year
-9.80% +13.33%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7344 6551 8524
As % of all permanent IT jobs located in the East of England 94.64% 96.37% 95.72%
Number of salaries quoted 6009 5257 7412
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the East of England

Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the East of England region.

Support Technician Salary Trend in the East of England

Support Technician
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Technician across the East of England region over the 3 months to 24 December 2014.

Support Technician Salary Histogram in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +4 15 £23,500 +45.17% 2
Bedfordshire +14 9 £20,500 -41.42%
Hertfordshire -20 7 £25,500 -10.52%
Norfolk 0 4 £25,750 +36.42%
Essex -10 4 £24,500 -24.61% 1
Suffolk -1 3 £26,000 +1.96% 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in the East of England

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 57 (65.52%) Windows
2 49 (56.32%) Microsoft
3 19 (21.84%) MS Office
3 19 (21.84%) MS Excel
4 18 (20.69%) MS Exchange
4 18 (20.69%) Windows 7
5 15 (17.24%) ITIL
5 15 (17.24%) Apple
6 14 (16.09%) A+ Certification
7 13 (14.94%) Active Directory
7 13 (14.94%) Blackberry
7 13 (14.94%) iPhone
8 12 (13.79%) SQL Server
8 12 (13.79%) Mac OS X
8 12 (13.79%) Android
8 12 (13.79%) iPad
8 12 (13.79%) Apple iOS
8 12 (13.79%) Windows 8
9 11 (12.64%) Service Delivery
9 11 (12.64%) Windows Server 2008
9 11 (12.64%) Office 365
10 10 (11.49%) Windows XP
10 10 (11.49%) TCP/IP
10 10 (11.49%) Windows Server 2012
11 9 (10.34%) Cisco
12 6 (6.90%) Linux
12 6 (6.90%) DNS
12 6 (6.90%) SLA
12 6 (6.90%) Microsoft Certification
13 5 (5.75%) Citrix

Support Technician
Top Related IT Skills in the East of England by Category

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (20.69%) MS Exchange
2 4 (4.60%) Exchange Server 2007
3 1 (1.15%) SharePoint
3 1 (1.15%) Blackberry Enterprise Server
3 1 (1.15%) Exchange Server 2003
Applications
1 19 (21.84%) MS Office
1 19 (21.84%) MS Excel
2 1 (1.15%) MS PowerPoint
Cloud Services
1 11 (12.64%) Office 365
2 4 (4.60%) Amazon AWS
Communications & Networking
1 10 (11.49%) TCP/IP
2 6 (6.90%) DNS
3 4 (4.60%) Firewall
3 4 (4.60%) DHCP
4 3 (3.45%) ADSL
4 3 (3.45%) VoIP
4 3 (3.45%) WAN
4 3 (3.45%) 3G
4 3 (3.45%) 4G
5 2 (2.30%) SMTP
5 2 (2.30%) LAN
5 2 (2.30%) LDAP
6 1 (1.15%) VPN
6 1 (1.15%) iSCSI
6 1 (1.15%) Cisco ASA
6 1 (1.15%) SAN
Database & Business Intelligence
1 12 (13.79%) SQL Server
2 1 (1.15%) SQL Server 2005
2 1 (1.15%) SQL Server 2008
2 1 (1.15%) SQL Server 2012
General
1 2 (2.30%) Telecoms
1 2 (2.30%) Finance
2 1 (1.15%) Games
Libraries, Frameworks & Software Standards
1 4 (4.60%) EDI
2 2 (2.30%) LAMP
Miscellaneous
1 13 (14.94%) Blackberry
1 13 (14.94%) iPhone
2 12 (13.79%) iPad
3 2 (2.30%) Mathematics
4 1 (1.15%) Analytical Skills
4 1 (1.15%) Management Information System
4 1 (1.15%) CCTV
Operating Systems
1 57 (65.52%) Windows
2 18 (20.69%) Windows 7
3 12 (13.79%) Apple iOS
3 12 (13.79%) Windows 8
3 12 (13.79%) Mac OS X
3 12 (13.79%) Android
4 11 (12.64%) Windows Server 2008
5 10 (11.49%) Windows XP
5 10 (11.49%) Windows Server 2012
6 6 (6.90%) Linux
7 4 (4.60%) Windows Server 2003
8 2 (2.30%) Windows Vista
8 2 (2.30%) UNIX
9 1 (1.15%) CentOS
Processes & Methodologies
1 15 (17.24%) ITIL
2 11 (12.64%) Service Delivery
3 5 (5.75%) Technical Analysis
4 4 (4.60%) E-business
5 3 (3.45%) CRM
6 2 (2.30%) ERP
6 2 (2.30%) Disaster Recovery
6 2 (2.30%) Data Security
7 1 (1.15%) Information Management
7 1 (1.15%) Network Design
7 1 (1.15%) Business Analysis
7 1 (1.15%) Data Protection
7 1 (1.15%) Root Cause Analysis
7 1 (1.15%) Software Deployment
7 1 (1.15%) Information Governance
7 1 (1.15%) Change Management
Programming Languages
1 2 (2.30%) PowerShell
2 1 (1.15%) C
2 1 (1.15%) SQL
Qualifications
1 14 (16.09%) A+ Certification
2 6 (6.90%) Microsoft Certification
3 3 (3.45%) Degree
4 2 (2.30%) MCDST
4 2 (2.30%) HNC
4 2 (2.30%) HND
5 1 (1.15%) MCSE
5 1 (1.15%) MCSA
5 1 (1.15%) MCP
5 1 (1.15%) VMware Certified Professional (VCP)
5 1 (1.15%) Security Cleared
5 1 (1.15%) VCP5
Quality Assurance & Compliance
1 6 (6.90%) SLA
2 1 (1.15%) QA
System Software
1 13 (14.94%) Active Directory
2 3 (3.45%) Hyper-V
3 2 (2.30%) VMware ESX
4 1 (1.15%) VMware Infrastructure
4 1 (1.15%) XenApp
4 1 (1.15%) XenDesktop
4 1 (1.15%) vSphere
Systems Management
1 4 (4.60%) SCCM
2 2 (2.30%) WSUS
3 1 (1.15%) Backup Exec
3 1 (1.15%) Symantec Endpoint Protection
Vendors
1 49 (56.32%) Microsoft
2 15 (17.24%) Apple
3 9 (10.34%) Cisco
4 5 (5.75%) Citrix
5 4 (4.60%) VMware
5 4 (4.60%) HP
6 2 (2.30%) CheckPoint
6 2 (2.30%) Brocade
7 1 (1.15%) WatchGuard
7 1 (1.15%) Symantec
7 1 (1.15%) Sage
7 1 (1.15%) IBM
Peterborough, Cambridgeshire
Polar Recruitment
Salary: £18000 - £21000 per annum + + Benefits
Posted: 21 hours ago
Peterborough, Cambridgeshire
CHM Recruit
Salary: From £16,239 to £18,099 per annum
Posted: Yesterday
Harwich, Essex
networx
Salary: £Competitive Salary
Posted: 2 days ago