The table below looks at the statistics for the Support Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Technician
Rank 237 224 226
Rank change year-on-year
-13 +2
Permanent jobs requiring a Support Technician 27 39 28
As % of all permanent IT jobs located in the East of England 0.38% 0.53% 0.41%
As % of the Job Titles category 0.40% 0.55% 0.42%
Number of salaries quoted 20 36 23
Average salary £30,000 £21,500 £28,500
Average salary % change year-on-year
+39.53% -24.56%
90% offered a salary of more than £23,210 £18,000 £18,766
10% offered a salary of more than £35,400 £37,500 £32,000
UK excluding London average salary £23,000 £23,500 £24,500
% change year-on-year
-2.12% -4.08%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6789 7083 6613
As % of all permanent IT jobs located in the East of England 96.64% 96.68% 97.59%
Number of salaries quoted 5559 5746 5341
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Technician
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the East of England

Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the East of England region.

Support Technician Salary Trend in the East of England

Support Technician
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Technician across the East of England region over the 3 months to 11 February 2016.

Support Technician Salary Histogram in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire -4 8 £35,750 +74.39% 1
Hertfordshire +6 7 £30,000 -20.00%
Essex -5 7 £27,500 +12.24% 1
Cambridgeshire +1 4 £25,000 -
Suffolk -16 1 £28,000 +55.55% 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in the East of England

For the 6 months to 11 February 2016, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 42 (73.68%) Windows
2 37 (64.91%) Active Directory
3 26 (45.61%) Microsoft
4 20 (35.09%) Windows XP
5 18 (31.58%) MS Office
6 17 (29.82%) TCP/IP
6 17 (29.82%) Windows Server
7 16 (28.07%) ITIL
8 15 (26.32%) Windows 7
9 14 (24.56%) Windows Server 2008
9 14 (24.56%) Windows Server 2003
9 14 (24.56%) Firewall
9 14 (24.56%) Finance
10 13 (22.81%) MS Exchange
11 12 (21.05%) VPN
11 12 (21.05%) Citrix
11 12 (21.05%) MS Excel
11 12 (21.05%) Wi-Fi
11 12 (21.05%) Driving Licence
12 11 (19.30%) Windows 8
12 11 (19.30%) Windows Server 2012
12 11 (19.30%) DNS
13 10 (17.54%) Microsoft Certification
13 10 (17.54%) DHCP
13 10 (17.54%) Google Apps
13 10 (17.54%) Office 365
13 10 (17.54%) Google
14 8 (14.04%) SLA
15 7 (12.28%) VoIP
15 7 (12.28%) Degree

Support Technician
Top Related IT Skills in the East of England by Category

For the 6 months to 11 February 2016, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (22.81%) MS Exchange
2 3 (5.26%) Exchange Server 2007
3 2 (3.51%) IBM Notes
4 1 (1.75%) Exchange Server 2010
4 1 (1.75%) Skype for Business
Applications
1 18 (31.58%) MS Office
2 12 (21.05%) MS Excel
3 1 (1.75%) Photoshop
Business Applications
1 1 (1.75%) Dynamics GP
Cloud Services
1 10 (17.54%) Google Apps
1 10 (17.54%) Office 365
Communications & Networking
1 17 (29.82%) TCP/IP
2 14 (24.56%) Firewall
3 12 (21.05%) VPN
3 12 (21.05%) Wi-Fi
4 11 (19.30%) DNS
5 10 (17.54%) DHCP
6 7 (12.28%) VoIP
7 3 (5.26%) SMTP
8 2 (3.51%) LAN
8 2 (3.51%) Remote Desktop
8 2 (3.51%) SAN
8 2 (3.51%) WAN
9 1 (1.75%) Internet
9 1 (1.75%) LDAP
9 1 (1.75%) VLAN
Database & Business Intelligence
1 1 (1.75%) MySQL
1 1 (1.75%) SQL Server
1 1 (1.75%) SQL Server 2008
General
1 14 (24.56%) Finance
2 6 (10.53%) Banking
3 2 (3.51%) Back Office
4 1 (1.75%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.75%) .NET
1 1 (1.75%) XML
Miscellaneous
1 12 (21.05%) Driving Licence
2 6 (10.53%) Computer Science
3 5 (8.77%) Mobile App
4 4 (7.02%) Analytical Skills
5 3 (5.26%) Blackberry
5 3 (5.26%) Fat Client
5 3 (5.26%) Thin Client
6 2 (3.51%) AS400
6 2 (3.51%) Data Centre
6 2 (3.51%) EPoS
6 2 (3.51%) iSeries
6 2 (3.51%) Smartphone
7 1 (1.75%) Wiki
Operating Systems
1 42 (73.68%) Windows
2 20 (35.09%) Windows XP
3 17 (29.82%) Windows Server
4 15 (26.32%) Windows 7
5 14 (24.56%) Windows Server 2003
5 14 (24.56%) Windows Server 2008
6 11 (19.30%) Windows 8
6 11 (19.30%) Windows Server 2012
7 4 (7.02%) Windows Vista
8 2 (3.51%) OS/400
8 2 (3.51%) Windows Phone
9 1 (1.75%) Apple iOS
9 1 (1.75%) Linux
9 1 (1.75%) Mac OS X
Processes & Methodologies
1 16 (28.07%) ITIL
2 6 (10.53%) Migration
3 4 (7.02%) Straight-Through Processing
3 4 (7.02%) Wealth Management
3 4 (7.02%) Workflow
4 3 (5.26%) PRINCE2
4 3 (5.26%) Service Delivery
5 2 (3.51%) High Availability
6 1 (1.75%) Change Management
6 1 (1.75%) Data Security
6 1 (1.75%) Disaster Recovery
6 1 (1.75%) Incident Management
6 1 (1.75%) Kalman Filter
6 1 (1.75%) Mentoring
6 1 (1.75%) Server Building
6 1 (1.75%) Software Deployment
6 1 (1.75%) Time Management
Programming Languages
1 4 (7.02%) SQL
2 1 (1.75%) VB.NET
Qualifications
1 10 (17.54%) Microsoft Certification
2 7 (12.28%) Degree
3 6 (10.53%) MCP
3 6 (10.53%) MCSA
4 4 (7.02%) DBS Check
5 1 (1.75%) HND
5 1 (1.75%) MCITP
5 1 (1.75%) MCSE
Quality Assurance & Compliance
1 8 (14.04%) SLA
2 2 (3.51%) PCI DSS
3 1 (1.75%) QA
System Software
1 37 (64.91%) Active Directory
2 3 (5.26%) VMware Infrastructure
3 1 (1.75%) Hyper-V
3 1 (1.75%) vSphere
3 1 (1.75%) XenApp
Systems Management
1 4 (7.02%) SCCM
2 1 (1.75%) Backup Exec
2 1 (1.75%) Symantec Endpoint Protection
2 1 (1.75%) Systems Management Server (SMS)
2 1 (1.75%) WSUS
Vendors
1 26 (45.61%) Microsoft
2 12 (21.05%) Citrix
3 10 (17.54%) Google
4 5 (8.77%) Apple
5 4 (7.02%) VMware
6 3 (5.26%) Cisco
7 2 (3.51%) LANDesk
7 2 (3.51%) Lotus
7 2 (3.51%) Sage
8 1 (1.75%) Kaspersky
8 1 (1.75%) Remedy
8 1 (1.75%) Symantec
8 1 (1.75%) WatchGuard
8 1 (1.75%) Wyse
Billericay, Essex
Ground Control
Salary: Competitive salary plus excellent package
Posted: Yesterday
Luton
Interquest - IQ Tech
Salary: £18000 - £25000 per annum + Benefits
Posted: Yesterday