The table below looks at the statistics for the Support Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Technician
Rank 204 217 219
Rank change year-on-year
+13 +2
Permanent jobs requiring a Support Technician 49 39 59
As % of all permanent IT jobs located in the East of England 0.62% 0.53% 0.66%
As % of the Job Titles category 0.65% 0.56% 0.69%
Number of salaries quoted 49 38 57
Average salary £25,000 £24,646 £23,000
Average salary % change year-on-year
+1.43% +7.15%
90% offered a salary of more than £18,650 £19,000 £16,000
10% offered a salary of more than £32,000 £42,500 £31,200
UK excluding London average salary £23,000 £23,500 £23,000
% change year-on-year
-2.12% +2.17%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7582 6919 8605
As % of all permanent IT jobs located in the East of England 95.95% 94.73% 96.65%
Number of salaries quoted 6233 5928 7331
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Technician
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the East of England

Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the East of England region.

Support Technician Salary Trend in the East of England

Support Technician
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Technician across the East of England region over the 3 months to 22 August 2014.

Support Technician Salary Histogram in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +2 15 £26,000 +10.29% 1
Hertfordshire -1 14 £28,500 +12.87% 1
Bedfordshire -1 10 £20,250 -17.83% 1
Essex +1 6 £32,000 -24.70% 2
Norfolk +8 3 £20,000 -6.97% 1
Suffolk +6 2 £22,500 -30.76%
Support Technician
England

Support Technician
Top 30 Related IT Skills in the East of England

For the 6 months to 22 August 2014, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 60 (67.42%) Windows
2 56 (62.92%) Microsoft
3 46 (51.69%) MS Office
4 26 (29.21%) Active Directory
5 21 (23.60%) Citrix
5 21 (23.60%) MS Excel
6 19 (21.35%) ITIL
6 19 (21.35%) MS Exchange
7 18 (20.22%) VMware
8 17 (19.10%) Windows Server 2008
8 17 (19.10%) Windows 7
9 16 (17.98%) Windows Server 2003
10 15 (16.85%) Windows XP
11 14 (15.73%) TCP/IP
12 11 (12.36%) SQL Server
12 11 (12.36%) Windows 8
13 9 (10.11%) Microsoft Certification
13 9 (10.11%) Blackberry
13 9 (10.11%) Service Delivery
14 8 (8.99%) DNS
14 8 (8.99%) vSphere
15 7 (7.87%) Office 365
15 7 (7.87%) VMware Infrastructure
16 6 (6.74%) ITIL Certification
16 6 (6.74%) SQL
16 6 (6.74%) iPhone
16 6 (6.74%) Network Security
16 6 (6.74%) IP Telephony
16 6 (6.74%) VLAN
16 6 (6.74%) Windows Server 2012

Support Technician
Top Related IT Skills in the East of England by Category

For the 6 months to 22 August 2014, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (21.35%) MS Exchange
2 5 (5.62%) JOnAS
3 3 (3.37%) Exchange Server 2003
3 3 (3.37%) Exchange Server 2010
3 3 (3.37%) Exchange Server 2007
4 2 (2.25%) SharePoint
4 2 (2.25%) IIS
5 1 (1.12%) Blackberry Enterprise Server
Applications
1 46 (51.69%) MS Office
2 21 (23.60%) MS Excel
3 4 (4.49%) MS Visio
3 4 (4.49%) MS PowerPoint
Cloud Services
1 7 (7.87%) Office 365
2 2 (2.25%) Amazon AWS
Communications & Networking
1 14 (15.73%) TCP/IP
2 8 (8.99%) DNS
3 6 (6.74%) Network Security
3 6 (6.74%) IP Telephony
3 6 (6.74%) VLAN
4 4 (4.49%) Firewall
5 3 (3.37%) DHCP
6 2 (2.25%) Wi-Fi
6 2 (2.25%) Internet
6 2 (2.25%) VoIP
7 1 (1.12%) NAS
7 1 (1.12%) VPN
7 1 (1.12%) SAN
Database & Business Intelligence
1 11 (12.36%) SQL Server
2 4 (4.49%) Crystal Reports
General
1 4 (4.49%) Finance
2 1 (1.12%) Games
2 1 (1.12%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.37%) EDI
Miscellaneous
1 9 (10.11%) Blackberry
2 6 (6.74%) iPhone
3 4 (4.49%) iPad
3 4 (4.49%) Replication
4 3 (3.37%) Management Information System
5 1 (1.12%) CCTV
5 1 (1.12%) Clustering
5 1 (1.12%) Computer Science
Operating Systems
1 60 (67.42%) Windows
2 17 (19.10%) Windows Server 2008
2 17 (19.10%) Windows 7
3 16 (17.98%) Windows Server 2003
4 15 (16.85%) Windows XP
5 11 (12.36%) Windows 8
6 6 (6.74%) Windows Server 2012
7 4 (4.49%) Mac OS X
7 4 (4.49%) Android
7 4 (4.49%) Apple iOS
8 3 (3.37%) Windows Vista
9 2 (2.25%) Linux
Processes & Methodologies
1 19 (21.35%) ITIL
2 9 (10.11%) Service Delivery
3 5 (5.62%) Asset Management
4 4 (4.49%) Service Management
4 4 (4.49%) Software Testing
4 4 (4.49%) Incident Management
5 3 (3.37%) CRM
5 3 (3.37%) E-business
6 2 (2.25%) Data Protection
6 2 (2.25%) Software Deployment
7 1 (1.12%) Information Governance
7 1 (1.12%) Information Management
7 1 (1.12%) Document Management
7 1 (1.12%) Load Balancing
7 1 (1.12%) ERP
7 1 (1.12%) Disaster Recovery
Programming Languages
1 6 (6.74%) SQL
2 2 (2.25%) VBA
Qualifications
1 9 (10.11%) Microsoft Certification
2 6 (6.74%) ITIL Certification
3 5 (5.62%) MCP
4 4 (4.49%) A+ Certification
5 3 (3.37%) MCSE
6 2 (2.25%) Degree
7 1 (1.12%) VMware Certified Professional (VCP)
7 1 (1.12%) VCP5
7 1 (1.12%) Cisco Certification
7 1 (1.12%) CCNA
7 1 (1.12%) MCSA
Quality Assurance & Compliance
1 5 (5.62%) QA
2 1 (1.12%) SLA
System Software
1 26 (29.21%) Active Directory
2 8 (8.99%) vSphere
3 7 (7.87%) VMware Infrastructure
4 5 (5.62%) Hyper-V
5 3 (3.37%) XenApp
6 2 (2.25%) Terminal Services
7 1 (1.12%) VMware ESX
Systems Management
1 4 (4.49%) Backup Exec
2 2 (2.25%) Norton AntiVirus
3 1 (1.12%) WSUS
Vendors
1 56 (62.92%) Microsoft
2 21 (23.60%) Citrix
3 18 (20.22%) VMware
4 5 (5.62%) Cisco
5 4 (4.49%) Apple
6 3 (3.37%) Sage
7 2 (2.25%) Veritas
7 2 (2.25%) Symantec
7 2 (2.25%) McAfee
7 2 (2.25%) Sophos
8 1 (1.12%) Veeam
8 1 (1.12%) IBM
Norwich, Norfolk
IT People First
Salary: From £18,000 to £24,000 per annum Negotiable + Benefits
Posted: 14 hours ago
Watford, Hertfordshire
Intapeople
Salary: £18,000 starting salary
Posted: Yesterday
Essex
Oscar Associates (UK) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 2 days ago
Bedford, Bedfordshire
Ashdown IT
Salary: £24000 - £26000 per annum + Benefits
Posted: 2 days ago
Essex
Talent Spa
Salary: DOE
Posted: 3 days ago
Huntingdon, Cambridgeshire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: 3 days ago