The table below looks at the statistics for the Support Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Support Technician
Rank 214 243 262
Rank change year-on-year
+29 +19
Permanent jobs requiring a Support Technician 41 22 6
As % of all permanent IT jobs located in the East of England 0.58% 0.31% 0.074%
As % of the Job Titles category 0.60% 0.32% 0.078%
Number of salaries quoted 38 20 6
Average salary £25,000 £30,000 £23,000
Average salary % change year-on-year
-16.66% +30.43%
90% offered a salary of more than £20,500 £19,450 £22,000
10% offered a salary of more than £32,500 £32,500 £25,000
UK excluding London average salary £23,500 £23,500 £21,500
% change year-on-year
- +9.30%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6785 6815 7698
As % of all permanent IT jobs located in the East of England 95.82% 95.72% 95.10%
Number of salaries quoted 5452 5588 6638
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the East of England

Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the East of England region.

Support Technician Salary Trend in the East of England

Support Technician
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Technician across the East of England region over the 3 months to 6 March 2015.

Support Technician Salary Histogram in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +3 12 £24,500 -25.75% 1
Bedfordshire +23 10 £20,500 -2.38%
Hertfordshire -4 10 £27,500 -8.33% 2
Cambridgeshire +8 9 £25,000 +21.95%
Norfolk +4 1 £19,000 -26.92%
Suffolk -2 1 £30,000 +57.89% 2
Support Technician
England

Support Technician
Top 30 Related IT Skills in the East of England

For the 6 months to 6 March 2015, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 52 (62.65%) Microsoft
2 50 (60.24%) Windows
3 22 (26.51%) MS Excel
4 21 (25.30%) MS Exchange
5 20 (24.10%) Apple
6 19 (22.89%) A+ Certification
7 18 (21.69%) Blackberry
7 18 (21.69%) Windows 7
8 17 (20.48%) iPad
8 17 (20.48%) Apple iOS
8 17 (20.48%) Android
8 17 (20.48%) iPhone
8 17 (20.48%) Mac OS X
9 13 (15.66%) Active Directory
9 13 (15.66%) Cisco
9 13 (15.66%) SQL Server
10 12 (14.46%) Linux
10 12 (14.46%) SLA
11 11 (13.25%) MS Office
11 11 (13.25%) Windows 8
12 10 (12.05%) Windows Server 2012
13 9 (10.84%) TCP/IP
13 9 (10.84%) Microsoft Certification
14 8 (9.64%) Windows Server 2008
14 8 (9.64%) Windows XP
14 8 (9.64%) ITIL
14 8 (9.64%) UNIX
15 7 (8.43%) SQL
15 7 (8.43%) SCCM
16 6 (7.23%) Degree

Support Technician
Top Related IT Skills in the East of England by Category

For the 6 months to 6 March 2015, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (25.30%) MS Exchange
2 5 (6.02%) Blackberry Enterprise Server
2 5 (6.02%) SharePoint
3 4 (4.82%) Exchange Server 2010
4 2 (2.41%) Exchange Server 2007
Applications
1 22 (26.51%) MS Excel
2 11 (13.25%) MS Office
3 2 (2.41%) MS PowerPoint
Business Applications
1 1 (1.20%) Dynamics NAV
Cloud Services
1 6 (7.23%) Office 365
2 3 (3.61%) Amazon AWS
Communications & Networking
1 9 (10.84%) TCP/IP
2 5 (6.02%) Firewall
3 4 (4.82%) DNS
3 4 (4.82%) SAN
3 4 (4.82%) ADSL
3 4 (4.82%) VoIP
3 4 (4.82%) 3G
3 4 (4.82%) 4G
4 3 (3.61%) WAN
4 3 (3.61%) LAN
4 3 (3.61%) DHCP
4 3 (3.61%) Wireless
4 3 (3.61%) Network Security
5 2 (2.41%) LDAP
5 2 (2.41%) SMTP
6 1 (1.20%) VPN
6 1 (1.20%) iSCSI
6 1 (1.20%) Cisco ASA
6 1 (1.20%) IP Telephony
6 1 (1.20%) Internet
Database & Business Intelligence
1 13 (15.66%) SQL Server
2 4 (4.82%) MySQL
3 1 (1.20%) Crystal Reports
3 1 (1.20%) SQL Server Reporting Services
3 1 (1.20%) SQL Server 2005
3 1 (1.20%) SQL Server 2008
3 1 (1.20%) SQL Server 2012
General
1 3 (3.61%) Finance
1 3 (3.61%) Manufacturing
2 2 (2.41%) Back Office
3 1 (1.20%) Telecoms
3 1 (1.20%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.41%) LAMP
2 1 (1.20%) EDI
Miscellaneous
1 18 (21.69%) Blackberry
2 17 (20.48%) iPhone
2 17 (20.48%) iPad
3 3 (3.61%) Raspberry Pi
4 2 (2.41%) Mathematics
5 1 (1.20%) Social Network
5 1 (1.20%) FMCG
5 1 (1.20%) EPoS
5 1 (1.20%) Analytical Skills
Operating Systems
1 50 (60.24%) Windows
2 18 (21.69%) Windows 7
3 17 (20.48%) Apple iOS
3 17 (20.48%) Mac OS X
3 17 (20.48%) Android
4 12 (14.46%) Linux
5 11 (13.25%) Windows 8
6 10 (12.05%) Windows Server 2012
7 8 (9.64%) Windows XP
7 8 (9.64%) Windows Server 2008
7 8 (9.64%) UNIX
8 2 (2.41%) Windows Server 2003
9 1 (1.20%) CentOS
Processes & Methodologies
1 8 (9.64%) ITIL
2 6 (7.23%) Service Delivery
3 5 (6.02%) Data Security
3 5 (6.02%) Technical Analysis
4 4 (4.82%) Business Analysis
5 3 (3.61%) Disaster Recovery
5 3 (3.61%) ERP
5 3 (3.61%) Performance Monitoring
6 1 (1.20%) E-business
6 1 (1.20%) Data Mapping
6 1 (1.20%) Root Cause Analysis
6 1 (1.20%) Software Deployment
6 1 (1.20%) Migration
6 1 (1.20%) Network Design
6 1 (1.20%) Automated Testing
6 1 (1.20%) Change Management
6 1 (1.20%) CRM
Programming Languages
1 7 (8.43%) SQL
2 5 (6.02%) PowerShell
3 1 (1.20%) C
Qualifications
1 19 (22.89%) A+ Certification
2 9 (10.84%) Microsoft Certification
3 6 (7.23%) Degree
4 4 (4.82%) Security Cleared
4 4 (4.82%) MCSE
4 4 (4.82%) MCSA
5 2 (2.41%) HNC
5 2 (2.41%) HND
5 2 (2.41%) MCDST
5 2 (2.41%) VCP4
6 1 (1.20%) MCP
Quality Assurance & Compliance
1 12 (14.46%) SLA
System Software
1 13 (15.66%) Active Directory
2 2 (2.41%) Hyper-V
3 1 (1.20%) XenApp
3 1 (1.20%) XenDesktop
3 1 (1.20%) VMware ESX
3 1 (1.20%) VMware Infrastructure
Systems Management
1 7 (8.43%) SCCM
2 2 (2.41%) WSUS
3 1 (1.20%) Backup Exec
3 1 (1.20%) Symantec Endpoint Protection
Vendors
1 52 (62.65%) Microsoft
2 20 (24.10%) Apple
3 13 (15.66%) Cisco
4 5 (6.02%) Citrix
5 4 (4.82%) HP
6 3 (3.61%) VMware
6 3 (3.61%) NETGEAR
7 2 (2.41%) Brocade
7 2 (2.41%) WatchGuard
7 2 (2.41%) BT
7 2 (2.41%) CheckPoint
8 1 (1.20%) Symantec
8 1 (1.20%) CODA
8 1 (1.20%) Sage
8 1 (1.20%) Hyperion
8 1 (1.20%) Kaspersky
Borehamwood, Hertfordshire
Executive Recruitment Services (ERS)
Salary: £20000 per annum
Posted: Yesterday
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Understanding Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: 5 days ago
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Salary: £16,572 - 20,253 per year
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