The table below looks at the statistics for the Support Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Technician
Rank 215 210 208
Rank change year-on-year
-5 -2
Permanent jobs requiring a Support Technician 39 49 36
As % of all permanent IT jobs located in the East of England 0.53% 0.63% 0.50%
As % of the Job Titles category 0.56% 0.66% 0.52%
Number of salaries quoted 35 49 35
Average salary £22,500 £25,000 £24,646
Average salary % change year-on-year
-10.00% +1.43%
90% offered a salary of more than £19,900 £18,050 £19,000
10% offered a salary of more than £32,500 £31,800 £42,500
UK excluding London average salary £23,000 £23,000 £23,250
% change year-on-year
- -1.07%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6950 7441 6874
As % of all permanent IT jobs located in the East of England 94.05% 96.30% 95.10%
Number of salaries quoted 5898 6121 5897
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Technician
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the East of England

Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the East of England region.

Support Technician Salary Trend in the East of England

Support Technician
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Support Technician across the East of England region over the 3 months to 2 September 2015.

Support Technician Salary Histogram in the East of England

Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -11 14 £25,000 -6.54%
Bedfordshire +11 12 £22,000 +8.64%
Norfolk +12 5 £21,000 +5.00%
Cambridgeshire +15 4 £20,500 -21.15%
Essex -4 4 £30,000 -6.25%
Support Technician
England

Support Technician
Top 30 Related IT Skills in the East of England

For the 6 months to 2 September 2015, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 48 (50.00%) Microsoft
2 42 (43.75%) Windows
3 30 (31.25%) Active Directory
4 24 (25.00%) Apple iOS
4 24 (25.00%) Android
5 21 (21.88%) MS Office
6 19 (19.79%) A+ Certification
6 19 (19.79%) Mac OS X
6 19 (19.79%) Blackberry
6 19 (19.79%) iPhone
6 19 (19.79%) Windows 7
7 18 (18.75%) iPad
7 18 (18.75%) Apple
8 17 (17.71%) MS Excel
9 14 (14.58%) Windows 8
10 13 (13.54%) MS Exchange
11 12 (12.50%) SQL
11 12 (12.50%) Citrix
12 11 (11.46%) Disaster Recovery
12 11 (11.46%) Linux
12 11 (11.46%) Office 365
13 10 (10.42%) LAN
13 10 (10.42%) TCP/IP
13 10 (10.42%) VMware
14 9 (9.38%) WAN
14 9 (9.38%) Cisco
14 9 (9.38%) VLAN
15 8 (8.33%) VMware Infrastructure
15 8 (8.33%) SAN
16 7 (7.29%) SQL Server

Support Technician
Top Related IT Skills in the East of England by Category

For the 6 months to 2 September 2015, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (13.54%) MS Exchange
2 5 (5.21%) SharePoint
2 5 (5.21%) Exchange Server 2010
3 4 (4.17%) Exchange Server 2003
4 3 (3.13%) SharePoint 2010
5 2 (2.08%) Blackberry Enterprise Server
5 2 (2.08%) IIS
5 2 (2.08%) IBM Notes
6 1 (1.04%) Exchange Server 2007
6 1 (1.04%) Exchange Server 2013
Applications
1 21 (21.88%) MS Office
2 17 (17.71%) MS Excel
3 2 (2.08%) Acrobat
3 2 (2.08%) InDesign
Cloud Services
1 11 (11.46%) Office 365
Communications & Networking
1 10 (10.42%) LAN
1 10 (10.42%) TCP/IP
2 9 (9.38%) WAN
2 9 (9.38%) VLAN
3 8 (8.33%) SAN
4 6 (6.25%) VPN
5 5 (5.21%) DNS
5 5 (5.21%) Wi-Fi
6 4 (4.17%) Wireless
6 4 (4.17%) DHCP
7 3 (3.13%) PBX
7 3 (3.13%) Firewall
7 3 (3.13%) IPv4
8 2 (2.08%) FTP
8 2 (2.08%) SSL
Database & Business Intelligence
1 7 (7.29%) SQL Server
2 3 (3.13%) SQL Server 2005
2 3 (3.13%) SQL Server 2012
2 3 (3.13%) MySQL
2 3 (3.13%) Relational Database
3 1 (1.04%) Oracle Database
General
1 5 (5.21%) Finance
2 4 (4.17%) Telecoms
3 3 (3.13%) Manufacturing
4 1 (1.04%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.04%) Middleware
Miscellaneous
1 19 (19.79%) Blackberry
1 19 (19.79%) iPhone
2 18 (18.75%) iPad
3 6 (6.25%) iSeries
3 6 (6.25%) Mathematics
4 4 (4.17%) Analytical Skills
5 3 (3.13%) Mobile App
5 3 (3.13%) Replication
6 1 (1.04%) Statistics
6 1 (1.04%) AS400
Operating Systems
1 42 (43.75%) Windows
2 24 (25.00%) Android
2 24 (25.00%) Apple iOS
3 19 (19.79%) Windows 7
3 19 (19.79%) Mac OS X
4 14 (14.58%) Windows 8
5 11 (11.46%) Linux
6 6 (6.25%) Windows Server 2012
7 5 (5.21%) Windows XP
7 5 (5.21%) Windows Server 2003
7 5 (5.21%) Windows Server 2008
8 4 (4.17%) Windows Vista
9 3 (3.13%) OS/400
Processes & Methodologies
1 11 (11.46%) Disaster Recovery
2 6 (6.25%) Software Deployment
2 6 (6.25%) Mobile Device Management
3 5 (5.21%) Change Management
3 5 (5.21%) Server Building
4 4 (4.17%) Business Analysis
5 3 (3.13%) Wealth Management
5 3 (3.13%) Performance Tuning
5 3 (3.13%) Performance Monitoring
5 3 (3.13%) Kalman Filter
5 3 (3.13%) Software Licensing
5 3 (3.13%) Network Design
5 3 (3.13%) Workflow
5 3 (3.13%) ITIL
5 3 (3.13%) Straight-Through Processing
6 2 (2.08%) Asset Management
6 2 (2.08%) Time Management
6 2 (2.08%) High Availability
7 1 (1.04%) Data Analysis
7 1 (1.04%) Project Management
Programming Languages
1 12 (12.50%) SQL
2 6 (6.25%) C
3 2 (2.08%) Java
3 2 (2.08%) PL/SQL
4 1 (1.04%) COBOL
4 1 (1.04%) C-shell
4 1 (1.04%) Bash Shell
Qualifications
1 19 (19.79%) A+ Certification
2 7 (7.29%) Degree
3 3 (3.13%) Microsoft Certification
4 1 (1.04%) MCSE
4 1 (1.04%) Security Cleared
Quality Assurance & Compliance
1 5 (5.21%) SLA
System Software
1 30 (31.25%) Active Directory
2 8 (8.33%) VMware Infrastructure
3 3 (3.13%) VMware ESXi
4 2 (2.08%) XenApp
4 2 (2.08%) vSphere
Systems Management
1 6 (6.25%) SCCM
Vendors
1 48 (50.00%) Microsoft
2 18 (18.75%) Apple
3 12 (12.50%) Citrix
4 10 (10.42%) VMware
5 9 (9.38%) Cisco
6 2 (2.08%) Adobe
6 2 (2.08%) Lotus
6 2 (2.08%) Remedy
6 2 (2.08%) Oracle
7 1 (1.04%) IBM