The first table below looks at the demand for the Support Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 26 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
26 May 2013
Same period 2012 Same period 2011
Support Technician
Rank 234 256 256
Rank change year-on-year
+22 0
Permanent jobs requiring a Support Technician 30 11 22
As % of all permanent IT jobs located in the East of England 0.363% 0.126% 0.231%
As % of the Job Titles category 0.381% 0.131% 0.244%
Number of salaries quoted 29 7 21
Average salary £25,250 £27,000 £22,500
Average salary % change year-on-year
-6.48% +20.00%
90% offered a salary of more than £22,400 £21,700 £18,000
10% offered a salary of more than £35,000 £30,000 £27,500
UK excluding London average salary £22,500 £22,500 £22,750
% change year-on-year
- -1.09%
All Job Titles
East of England
Permanent IT job ads with a match in the
Job Titles category
7877 8413 9032
As % of all permanent IT jobs located in the East of England 95.31% 96.70% 94.67%
Number of salaries quoted 6859 7048 7738
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Technician
England

Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Support Technician Jobs Demand Trend

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the East of England region.

East of England Support Technician Salary Trend

Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Technician across the East of England region over the 3 months to 26 May 2013.

East of England Support Technician Salary Histogram

Support Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the East of England region over the 3 months to 26 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Essex +29 13 £35,000 -
Hertfordshire +13 5 £25,250 -9.00%
Norfolk 0 4 £23,500 -
Bedfordshire -14 3 £22,000 -26.66%
Suffolk -14 2 £20,000 -13.04%
East Anglia - 2 £22,500 -
Cambridgeshire +11 1 £23,000 +12.19%
Support Technician
England

Support Technician
Top 30 Related IT Skills

For the 6 months to 26 May 2013, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 27 (77.14%) Windows
2 22 (62.86%) Active Directory
3 17 (48.57%) LAN
3 17 (48.57%) WAN
4 16 (45.71%) DHCP
4 16 (45.71%) DNS
4 16 (45.71%) VMware
5 15 (42.86%) VMware Infrastructure
6 14 (40.00%) MCP
6 14 (40.00%) Microsoft Certification
7 13 (37.14%) IIS
7 13 (37.14%) MCSE
7 13 (37.14%) Automated Testing
8 10 (28.57%) Microsoft
9 9 (25.71%) Business Analysis
9 9 (25.71%) vSphere
10 7 (20.00%) MS Office
11 6 (17.14%) MS Excel
11 6 (17.14%) Windows Server 2003
11 6 (17.14%) Windows Server 2008
12 5 (14.29%) Cisco
12 5 (14.29%) Windows Vista
13 4 (11.43%) SQL
14 3 (8.571%) ITIL
14 3 (8.571%) Windows XP
14 3 (8.571%) MS Exchange
14 3 (8.571%) VoIP
14 3 (8.571%) VPN
14 3 (8.571%) Service Delivery
14 3 (8.571%) Firewall

Support Technician
Top Related IT Skills by Category

For the 6 months to 26 May 2013, IT jobs across the East of England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (37.14%) IIS
2 3 (8.571%) MS Exchange
3 1 (2.857%) CMS
Applications
1 7 (20.00%) MS Office
2 6 (17.14%) MS Excel
Communications & Networking
1 17 (48.57%) WAN
1 17 (48.57%) LAN
2 16 (45.71%) DHCP
2 16 (45.71%) DNS
3 3 (8.571%) VoIP
3 3 (8.571%) VPN
3 3 (8.571%) VLAN
3 3 (8.571%) Firewall
4 1 (2.857%) ADSL
4 1 (2.857%) Wi-Fi
4 1 (2.857%) Wireless
Database & Business Intelligence
1 1 (2.857%) SQLPlus
1 1 (2.857%) SQL Server
General
1 1 (2.857%) Finance
Miscellaneous
1 2 (5.714%) iSeries
2 1 (2.857%) Thin Client
2 1 (2.857%) N-Tier
2 1 (2.857%) LPAR
2 1 (2.857%) Fat Client
Operating Systems
1 27 (77.14%) Windows
2 6 (17.14%) Windows Server 2003
2 6 (17.14%) Windows Server 2008
3 5 (14.29%) Windows Vista
4 3 (8.571%) Windows XP
5 1 (2.857%) OS/400
Processes & Methodologies
1 13 (37.14%) Automated Testing
2 9 (25.71%) Business Analysis
3 3 (8.571%) ITIL
3 3 (8.571%) Service Delivery
4 1 (2.857%) Business Intelligence
4 1 (2.857%) CRM
4 1 (2.857%) Resource Management
4 1 (2.857%) Risk Analysis
4 1 (2.857%) Capacity Planning
4 1 (2.857%) High Availability
4 1 (2.857%) Root Cause Analysis
Programming Languages
1 4 (11.43%) SQL
Qualifications
1 14 (40.00%) MCP
1 14 (40.00%) Microsoft Certification
2 13 (37.14%) MCSE
3 1 (2.857%) A+ Certification
3 1 (2.857%) Degree
Quality Assurance & Compliance
1 1 (2.857%) SLA
System Software
1 22 (62.86%) Active Directory
2 15 (42.86%) VMware Infrastructure
3 9 (25.71%) vSphere
4 1 (2.857%) Terminal Services
Systems Management
1 2 (5.714%) Backup Exec
Vendors
1 16 (45.71%) VMware
2 10 (28.57%) Microsoft
3 5 (14.29%) Cisco
4 2 (5.714%) Citrix
5 1 (2.857%) Symantec
5 1 (2.857%) Oracle
5 1 (2.857%) Business Objects
Norwich, Norfolk
Key Skills & Background Experience of; o Active Directory o Windows XP and Windows 7 o Microsoft Exchange 2007 o PC hardware and peripheral support o Telephony Support Excellent...
Cooper Lomaz Recruitment Ltd
Salary: £20k - 22k per year
Posted: 22 May 2013
Cambridge, Cambridgeshire
Infrastructure Support Technician - Cambridge, Stevenage, Chelmsford - Urgent - Windows Server 2008R2, NetApp, Vmware, Xen, Hyper-V - £30,000 - £35,000. A Windows Server 2008R2, NetApp, Vmware, Xen, Hyper-V...
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 23 May 2013
Ely, Cambridgeshire
An opportunity has arisen at SAMSON for an IT Support Technician, providing first level support for a user base of around 50, for all technical questions and software...
Samosn Materials Handling Ltd
Salary: From £21,000 to £26,000 per annum
Posted: 24 May 2013