The first table below looks at the demand for SLA skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the East of England region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 102 98 100
Rank change year-on-year
-4 +2
Permanent jobs citing SLA 234 228 219
As % of all permanent IT jobs located in the East of England 2.68% 2.63% 2.36%
As % of the Quality Assurance & Compliance category 24.76% 27.21% 25.83%
Number of salaries quoted 175 181 194
Average salary £35,000 £42,500 £34,762
Average salary % change year-on-year
-17.64% +22.26%
90% offered a salary of more than £21,900 £22,000 £20,800
10% offered a salary of more than £55,000 £65,000 £60,000
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
East of England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
945 838 848
As % of all permanent IT jobs located in the East of England 10.81% 9.66% 9.12%
Number of salaries quoted 765 716 670
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,000 £25,250 £24,000
10% offered a salary of more than £55,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £40,000
SLA
England

SLA
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the East of England

SLA
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the East of England region.

SLA Salary Trend in the East of England

SLA
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing SLA across the East of England region over the 3 months to 16 April 2014.

SLA Salary Histogram in the East of England

SLA
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the East of England region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hertfordshire +4 82 £35,000 -20.00% 3
Bedfordshire +19 60 £40,000 -20.00% 3
Essex -13 43 £32,500 -35.00% 4
Cambridgeshire -27 32 £34,500 +6.15% 2
Norfolk +11 10 £25,750 - 1
Suffolk -5 8 £27,750 +32.93% 1
SLA
England

SLA
Top 30 Related IT Skills in the East of England

For the 6 months to 16 April 2014, IT jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 148 (36.54%) Windows
2 137 (33.83%) ITIL
3 120 (29.63%) Microsoft
4 108 (26.67%) Finance
5 89 (21.98%) Active Directory
6 81 (20.00%) MS Excel
7 77 (19.01%) SQL
8 76 (18.77%) Service Delivery
9 72 (17.78%) VMware
10 64 (15.80%) Microsoft Certification
11 60 (14.81%) Problem Management
12 59 (14.57%) Citrix
13 58 (14.32%) MS Office
14 56 (13.83%) Linux
14 56 (13.83%) Incident Management
14 56 (13.83%) VMware Infrastructure
15 55 (13.58%) Cisco
16 53 (13.09%) Windows Server 2008
17 50 (12.35%) MS Exchange
18 49 (12.10%) Service Management
19 45 (11.11%) DNS
20 44 (10.86%) HP
21 39 (9.63%) LAN
21 39 (9.63%) Windows Server 2003
22 37 (9.14%) Degree
23 36 (8.89%) Change Management
24 35 (8.64%) WAN
25 34 (8.40%) ITIL Certification
26 33 (8.15%) Cisco Certification
27 32 (7.90%) Firewall

SLA
Top Related IT Skills in the East of England by Category

For the 6 months to 16 April 2014, IT jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 50 (12.35%) MS Exchange
2 21 (5.19%) Exchange Server 2010
3 19 (4.69%) IIS
4 18 (4.44%) Exchange Server 2007
5 17 (4.20%) SharePoint
6 15 (3.70%) Apache
7 12 (2.96%) Exchange Server 2003
8 9 (2.22%) Blackberry Enterprise Server
8 9 (2.22%) Tomcat
9 8 (1.98%) Exchange Server 2013
10 7 (1.73%) WebSphere
10 7 (1.73%) WebSphere Application Server
11 5 (1.23%) ColdFusion
12 3 (0.74%) BizTalk Server
13 2 (0.49%) Office Communications Server
13 2 (0.49%) Lync
14 1 (0.25%) SharePoint Server
Applications
1 81 (20.00%) MS Excel
2 58 (14.32%) MS Office
3 16 (3.95%) MS Visio
4 5 (1.23%) MS PowerPoint
5 4 (0.99%) Spreadsheet
Business Applications
1 8 (1.98%) Dynamics CRM
2 5 (1.23%) Dynamics GP
2 5 (1.23%) Oracle Payables
2 5 (1.23%) Oracle Receivables
2 5 (1.23%) Oracle EBS R12
2 5 (1.23%) Oracle General Ledger
2 5 (1.23%) Oracle Financials
2 5 (1.23%) Oracle 11i
3 3 (0.74%) AWD
4 2 (0.49%) Oracle Cash Management
4 2 (0.49%) Oracle Assets
5 1 (0.25%) Remedy ITSM
5 1 (0.25%) SAP CO
5 1 (0.25%) Magento
5 1 (0.25%) SAP FI
5 1 (0.25%) SAP FI/CO
Cloud Services
1 10 (2.47%) Microsoft Azure
2 4 (0.99%) Office 365
3 1 (0.25%) SaaS
3 1 (0.25%) Google Apps
3 1 (0.25%) Amazon AWS
Communications & Networking
1 45 (11.11%) DNS
2 39 (9.63%) LAN
3 35 (8.64%) WAN
4 32 (7.90%) Firewall
5 31 (7.65%) TCP/IP
6 27 (6.67%) DHCP
7 21 (5.19%) Wireless
8 17 (4.20%) Internet
9 16 (3.95%) Cisco ASA
10 15 (3.70%) BGP
10 15 (3.70%) OSPF
10 15 (3.70%) SAN
10 15 (3.70%) SNMP
11 14 (3.46%) Ethernet
12 12 (2.96%) HTTP
12 12 (2.96%) IP Telephony
12 12 (2.96%) VLAN
13 11 (2.72%) Cisco IPT
13 11 (2.72%) F5 BIG-IP LTM
13 11 (2.72%) F5 BIG-IP GTM
Database & Business Intelligence
1 28 (6.91%) SQL Server
2 19 (4.69%) MySQL
3 13 (3.21%) Relational Database
4 11 (2.72%) Oracle Database
4 11 (2.72%) MS Access
5 8 (1.98%) DB2
5 8 (1.98%) Oracle Database 10g
5 8 (1.98%) Oracle Database 11g
6 6 (1.48%) SQL Server Reporting Services
6 6 (1.48%) SQL Server Integration Services
7 4 (0.99%) Data Warehouse
7 4 (0.99%) SQL Server Analysis Services
7 4 (0.99%) SQL Server 2008
8 3 (0.74%) Microsoft Analysis Services
8 3 (0.74%) Oracle Exadata
8 3 (0.74%) BusinessObjects XI
8 3 (0.74%) BusinessObjects Web Intelligence
8 3 (0.74%) DTS
9 2 (0.49%) MarkLogic
9 2 (0.49%) SQL Server 2005
Development Applications
1 4 (0.99%) InstallShield
1 4 (0.99%) AdminStudio
1 4 (0.99%) MSI
1 4 (0.99%) Wise Package Studio
2 2 (0.49%) Eclipse
General
1 108 (26.67%) Finance
2 30 (7.41%) Retail
3 19 (4.69%) Telecoms
4 16 (3.95%) Billing
5 14 (3.46%) Manufacturing
6 13 (3.21%) Back Office
7 7 (1.73%) Legal
8 6 (1.48%) Banking
9 3 (0.74%) Marketing
9 3 (0.74%) Dutch Language
10 2 (0.49%) Law
10 2 (0.49%) French Language
10 2 (0.49%) German Language
11 1 (0.25%) Local Government
11 1 (0.25%) International Banking
11 1 (0.25%) Italian Language
11 1 (0.25%) Spanish Language
11 1 (0.25%) Multimedia
11 1 (0.25%) Pharmaceutical
11 1 (0.25%) Front Office
Job Titles
1 123 (30.37%) Analyst
2 52 (12.84%) Support Analyst
3 51 (12.59%) Service Manager
4 47 (11.60%) Support Engineer
5 40 (9.88%) Service Analyst
6 30 (7.41%) Technical Support
7 28 (6.91%) 2nd Line Support
8 24 (5.93%) Applications Support
9 22 (5.43%) Service Desk Analyst
10 20 (4.94%) Delivery Manager
10 20 (4.94%) Services Delivery Manager
11 19 (4.69%) Network Engineer
12 17 (4.20%) Team Leader
13 16 (3.95%) Technical Engineer
13 16 (3.95%) Technical Support Engineer
13 16 (3.95%) Desktop Support
13 16 (3.95%) Administrator
13 16 (3.95%) Service Desk Manager
14 14 (3.46%) Infrastructure Engineer
14 14 (3.46%) DBA
Libraries, Frameworks & Software Standards
1 13 (3.21%) HTML
2 9 (2.22%) LAMP
2 9 (2.22%) XML
3 8 (1.98%) .NET
3 8 (1.98%) J2EE
3 8 (1.98%) CSS
4 6 (1.48%) JSP
5 5 (1.23%) Web Services
6 4 (0.99%) SOAP
7 2 (0.49%) Struts
7 2 (0.49%) COM
7 2 (0.49%) DCOM
7 2 (0.49%) Struts2
8 1 (0.25%) ASP.NET
Miscellaneous
1 20 (4.94%) Management Information System
2 17 (4.20%) Blackberry
3 11 (2.72%) Smartphone
3 11 (2.72%) Video Conferencing
4 9 (2.22%) iPhone
5 8 (1.98%) iPad
6 6 (1.48%) Clustering
7 5 (1.23%) Mathematics
7 5 (1.23%) Computer Science
7 5 (1.23%) NHS
8 4 (0.99%) EPoS
8 4 (0.99%) Replication
9 3 (0.74%) CCTV
9 3 (0.74%) Statistics
9 3 (0.74%) iSeries
10 2 (0.49%) Firmware
10 2 (0.49%) Visualisation
10 2 (0.49%) CMDB
10 2 (0.49%) PKI
11 1 (0.25%) Fat Client
Operating Systems
1 148 (36.54%) Windows
2 56 (13.83%) Linux
3 53 (13.09%) Windows Server 2008
4 39 (9.63%) Windows Server 2003
5 28 (6.91%) Windows 7
6 22 (5.43%) Windows XP
7 20 (4.94%) UNIX
8 18 (4.44%) Windows Vista
8 18 (4.44%) Windows 8
9 14 (3.46%) Windows Server 2012
10 12 (2.96%) Solaris
10 12 (2.96%) Apple iOS
11 11 (2.72%) Android
12 8 (1.98%) Mac OS X
13 7 (1.73%) Red Hat Enterprise Linux
13 7 (1.73%) Windows 2000
14 4 (0.99%) AIX
14 4 (0.99%) Debian
14 4 (0.99%) Windows 2000 Server
Processes & Methodologies
1 137 (33.83%) ITIL
2 76 (18.77%) Service Delivery
3 60 (14.81%) Problem Management
4 56 (13.83%) Incident Management
5 49 (12.10%) Service Management
6 36 (8.89%) Change Management
7 31 (7.65%) Project Management
8 24 (5.93%) Time Management
8 24 (5.93%) E-Commerce
9 23 (5.68%) PRINCE2
10 21 (5.19%) Disaster Recovery
10 21 (5.19%) Change Control
11 20 (4.94%) Stakeholder Management
11 20 (4.94%) CRM
12 18 (4.44%) Release Management
13 17 (4.20%) Root Cause Analysis
14 16 (3.95%) Network Monitoring
15 14 (3.46%) Business Analysis
16 13 (3.21%) Data Analysis
16 13 (3.21%) Workflow
Programming Languages
1 77 (19.01%) SQL
2 20 (4.94%) Java
3 16 (3.95%) JavaScript
4 15 (3.70%) PowerShell
4 15 (3.70%) Perl
5 11 (2.72%) PHP
6 9 (2.22%) VBScript
7 7 (1.73%) Korn
7 7 (1.73%) Bash Shell
7 7 (1.73%) VB
8 5 (1.23%) Shell Script
8 5 (1.23%) Python
9 4 (0.99%) PL/SQL
10 3 (0.74%) AWK
10 3 (0.74%) T-SQL
10 3 (0.74%) C
11 1 (0.25%) C#
Qualifications
1 64 (15.80%) Microsoft Certification
2 37 (9.14%) Degree
3 34 (8.40%) ITIL Certification
4 33 (8.15%) Cisco Certification
5 31 (7.65%) MCP
6 27 (6.67%) MCSE
7 22 (5.43%) CCNP
8 14 (3.46%) CCNA
9 13 (3.21%) MCSA
10 10 (2.47%) A+ Certification
10 10 (2.47%) Security Cleared
11 9 (2.22%) SC Cleared
12 7 (1.73%) MCTS
12 7 (1.73%) RHCE
13 6 (1.48%) CNA
13 6 (1.48%) CNE
13 6 (1.48%) Novell Certification
14 5 (1.23%) MCDST
15 4 (0.99%) CISSP
15 4 (0.99%) CCSA
Quality Assurance & Compliance
1 8 (1.98%) ISO/IEC 27001
2 7 (1.73%) PCI DSS
3 6 (1.48%) Sarbanes-Oxley
4 2 (0.49%) QA
5 1 (0.25%) COBIT
5 1 (0.25%) ISO 9001
System Software
1 89 (21.98%) Active Directory
2 56 (13.83%) VMware Infrastructure
3 18 (4.44%) vSphere
4 15 (3.70%) VMware ESX
5 11 (2.72%) Hyper-V
6 9 (2.22%) Microsoft App-V
7 8 (1.98%) Terminal Services
8 4 (0.99%) NFS
8 4 (0.99%) Samba
8 4 (0.99%) Microsoft Virtual Server
8 4 (0.99%) VMware Server
9 1 (0.25%) Xen
9 1 (0.25%) VMware ESXi
9 1 (0.25%) XenApp
9 1 (0.25%) XenDesktop
9 1 (0.25%) ISA Server
Systems Management
1 12 (2.96%) Norton AntiVirus
1 12 (2.96%) SCCM
2 11 (2.72%) SCOM
2 11 (2.72%) Cisco CUCM
2 11 (2.72%) FortiGate
3 10 (2.47%) WSUS
4 6 (1.48%) Backup Exec
5 5 (1.23%) Tivoli
6 4 (0.99%) Tivoli Monitoring
6 4 (0.99%) Netcool
6 4 (0.99%) Netcool/OMNIbus
6 4 (0.99%) Control-M
7 3 (0.74%) HP NNM
7 3 (0.74%) Red Hat Satellite
7 3 (0.74%) Red Hat Spacewalk
7 3 (0.74%) Nagios
7 3 (0.74%) OpenView
8 2 (0.49%) WMI
9 1 (0.25%) Puppet
9 1 (0.25%) NetBackup
Vendors
1 120 (29.63%) Microsoft
2 72 (17.78%) VMware
3 59 (14.57%) Citrix
4 55 (13.58%) Cisco
5 44 (10.86%) HP
6 30 (7.41%) Oracle
7 27 (6.67%) Juniper
8 25 (6.17%) F5
9 20 (4.94%) Symantec
10 18 (4.44%) Sourcefire
10 18 (4.44%) Fortinet
11 16 (3.95%) Apple
12 14 (3.46%) Riverbed
12 14 (3.46%) Splunk
13 13 (3.21%) IBM
14 12 (2.96%) Remedy
14 12 (2.96%) Sophos
15 11 (2.72%) Polycom
15 11 (2.72%) SolarWinds
15 11 (2.72%) Aruba
Essex
Sanderson
Salary: £25 - £28 per annum
Posted: 23 hours ago
Bedfordshire
DP Connect
Salary: £51000 per annum + Bonus, Pension, Healthcare
Posted: Yesterday
Luton, Bedfordshire
Understanding Recruitment
Salary: £60000.00 - £65000.00 per annum + excellent benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Thales
Posted: 4 days ago
Watford
Hudson - London
Salary: £250 - £300 per annum
Posted: 4 days ago
Ipswich, Suffolk
Connectus
Salary: £30000 - £40000 per annum + benefits
Posted: 6 days ago
Luton, London, South East, UK
easyJet
Salary: £Competitive + excellent benefits
Posted: 8 days ago
Essex
DP Connect
Salary: £50000 - £75000 per annum + Excellent benefits package
Posted: 11 days ago
Watford
Interquest - IQ ESM
Salary: £40000 - £55000 per annum + bonus + pension + health
Posted: 13 days ago
Cambridgeshire
Mint Recruitment Solutions
Salary: £28000 - £30000 per annum + Benefits
Posted: 15 days ago
Stevenage Herts Hitchin Letchworth
Questor Resourcing
Salary: To £20+40%VPP
Posted: 30+ days ago