SLA Jobs in the East of England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for SLA skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the East of England region.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 91 101 112
Rank change year-on-year
+10 +11
Permanent jobs citing SLA 228 208 202
As % of all permanent IT jobs located in the East of England 2.759% 2.391% 2.117%
As % of the Quality Assurance & Compliance category 30.20% 26.40% 28.57%
Number of salaries quoted 193 180 157
Average salary £42,232 £35,000 £39,500
Average salary % change year-on-year
+20.66% -11.39%
90% offered a salary of more than £22,000 £20,500 £23,434
10% offered a salary of more than £56,000 £57,000 £56,000
UK excluding London average salary £36,000 £36,000 £36,000
Search 16 SLA jobs in the East of England
All Quality Assurance & Compliance
East of England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category		 755 788 707
As % of all permanent IT jobs located in the East of England 9.135% 9.057% 7.410%
Number of salaries quoted 645 628 564
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,500 £26,350 £25,000
10% offered a salary of more than £62,500 £53,000 £65,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
England

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the East of England region as a proportion of the total demand within the Quality Assurance & Compliance category.

East of England SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the East of England region.

East of England SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the East of England region over the 3 months to 24 May 2013.

East of England SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the East of England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Cambridgeshire +33 66 £34,000 +4.61%
Bedfordshire +6 58 £45,000 -
Hertfordshire +13 57 £42,500 +3.03%
Essex -3 32 £50,000 +53.84%
Suffolk -20 9 £22,000 -41.33%
East Anglia - 6 £50,000 -
Norfolk -6 1 £40,000 +142.42%
SLA
England

SLA
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the East of England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 164 (38.95%) ITIL
2 142 (33.73%) Finance
3 137 (32.54%) Windows
4 99 (23.52%) Service Delivery
5 93 (22.09%) Microsoft
6 82 (19.48%) Active Directory
7 74 (17.58%) SQL
8 64 (15.20%) Service Management
9 59 (14.01%) Cisco
10 55 (13.06%) DNS
10 55 (13.06%) Oracle
11 51 (12.11%) MS Excel
12 47 (11.16%) TCP/IP
13 43 (10.21%) VMware
14 39 (9.264%) UNIX
14 39 (9.264%) MS Office
15 38 (9.026%) HP
15 38 (9.026%) Citrix
16 36 (8.551%) Linux
17 35 (8.314%) Incident Management
18 34 (8.076%) ITIL Certification
19 33 (7.838%) VMware Infrastructure
20 32 (7.601%) Java
21 31 (7.363%) SQL Server
21 31 (7.363%) Firewall
22 29 (6.888%) SAP
23 28 (6.651%) Change Management
24 26 (6.176%) IIS
24 26 (6.176%) LAN
24 26 (6.176%) Windows Server 2008

SLA
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the East of England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 18 (4.276%) J2EE
2 16 (3.800%) .NET
2 16 (3.800%) Middleware
3 12 (2.850%) XML
4 10 (2.375%) Software Packaging
4 10 (2.375%) WebSphere
5 8 (1.900%) HTML
5 8 (1.900%) ASP.NET
6 7 (1.663%) LAMP
7 6 (1.425%) XSLT
7 6 (1.425%) CSS
7 6 (1.425%) WCF
7 6 (1.425%) jQuery
7 6 (1.425%) ASP.NET MVC
7 6 (1.425%) Memcached
7 6 (1.425%) Ajax
8 5 (1.188%) ADO.NET
9 4 (0.950%) Web Services
10 3 (0.713%) Application Packaging
11 2 (0.475%) JMS
Application Platforms
1 26 (6.176%) IIS
2 25 (5.938%) MS Exchange
3 21 (4.988%) WebLogic
4 20 (4.751%) Apache
4 20 (4.751%) SharePoint
5 16 (3.800%) Exchange Server 2010
6 9 (2.138%) Exchange Server 2003
6 9 (2.138%) Lync
7 8 (1.900%) WordPress
8 7 (1.663%) Blackberry Enterprise Server
8 7 (1.663%) WebSphere MQ
9 6 (1.425%) Joomla!
9 6 (1.425%) Magento
9 6 (1.425%) nginx
9 6 (1.425%) Moodle
10 5 (1.188%) SharePoint Server
10 5 (1.188%) SharePoint 2010
11 3 (0.713%) Exchange Server 2007
12 2 (0.475%) MQSeries
12 2 (0.475%) Drupal
Applications
1 51 (12.11%) MS Excel
2 39 (9.264%) MS Office
3 14 (3.325%) MS Project
4 13 (3.088%) MS Visio
5 7 (1.663%) MS PowerPoint
6 1 (0.238%) Spreadsheet
Business Applications
1 8 (1.900%) Remedy ITSM
2 6 (1.425%) BASE24
3 2 (0.475%) SAP SD
3 2 (0.475%) Dynamics CRM
4 1 (0.238%) Dynamics AX
4 1 (0.238%) Dynamics NAV
4 1 (0.238%) Cognos Business Intelligence
4 1 (0.238%) Agresso
Communications & Networking
1 55 (13.06%) DNS
2 47 (11.16%) TCP/IP
3 31 (7.363%) Firewall
4 26 (6.176%) LAN
5 23 (5.463%) WAN
6 21 (4.988%) SAN
7 20 (4.751%) Internet
8 19 (4.513%) DHCP
9 17 (4.038%) LDAP
10 16 (3.800%) VoIP
11 14 (3.325%) SMTP
12 12 (2.850%) MPLS
12 12 (2.850%) SSH
13 11 (2.613%) Unified Communications
14 10 (2.375%) 3G
14 10 (2.375%) VPN
14 10 (2.375%) FTP
15 8 (1.900%) SSL
15 8 (1.900%) IP Telephony
16 7 (1.663%) Ethernet
Database & Business Intelligence
1 31 (7.363%) SQL Server
2 18 (4.276%) Oracle 11g
3 16 (3.800%) MySQL
4 15 (3.563%) BusinessObjects
5 12 (2.850%) SQL Server 2008
6 11 (2.613%) SQL Server 2005
6 11 (2.613%) OLTP
7 10 (2.375%) Oracle 10g
8 6 (1.425%) Couchbase
8 6 (1.425%) SQL Server 2012
8 6 (1.425%) SAP Data Services
8 6 (1.425%) Apache Cassandra
8 6 (1.425%) NoSQL
8 6 (1.425%) Oracle 8/8i
8 6 (1.425%) Data Warehouse
9 5 (1.188%) SQL Server Integration Services
9 5 (1.188%) RDBMS
10 4 (0.950%) Oracle Exadata
10 4 (0.950%) DB2
11 3 (0.713%) Crystal Reports
Development Applications
1 7 (1.663%) Team Foundation Server
1 7 (1.663%) Ant
2 6 (1.425%) WinDbg
3 2 (0.475%) PowerBuilder
4 1 (0.238%) Git (software)
General
1 142 (33.73%) Finance
2 25 (5.938%) Telecoms
3 13 (3.088%) Banking
3 13 (3.088%) Retail
4 8 (1.900%) Legal
5 7 (1.663%) Back Office
5 7 (1.663%) Financial Institution
6 4 (0.950%) Advertising
6 4 (0.950%) Pharmaceutical
7 3 (0.713%) Billing
7 3 (0.713%) Manufacturing
8 2 (0.475%) Aerospace
9 1 (0.238%) Marketing
9 1 (0.238%) Local Government
9 1 (0.238%) Electronics
9 1 (0.238%) Automotive
Job Titles
1 131 (31.12%) Analyst
2 68 (16.15%) Support Analyst
3 56 (13.30%) Service Manager
4 28 (6.651%) Administrator
5 27 (6.413%) Service Analyst
6 25 (5.938%) Service Desk Analyst
7 21 (4.988%) IT Support
8 20 (4.751%) Delivery Manager
8 20 (4.751%) Senior Analyst
8 20 (4.751%) Services Delivery Manager
9 19 (4.513%) Support Engineer
10 18 (4.276%) Developer
10 18 (4.276%) Consultant
11 16 (3.800%) Citrix Support Analyst
11 16 (3.800%) 2nd Line Support
11 16 (3.800%) Citrix Support
12 14 (3.325%) Support Manager
13 13 (3.088%) Technical Manager
13 13 (3.088%) IT Support Analyst
14 12 (2.850%) Systems Administrator
Miscellaneous
1 11 (2.613%) Blackberry
2 10 (2.375%) Management Information System
2 10 (2.375%) Clustering
3 8 (1.900%) iPhone
4 7 (1.663%) IVR
4 7 (1.663%) Video Conferencing
4 7 (1.663%) Enterprise Software
5 6 (1.425%) Replication
5 6 (1.425%) NHS
5 6 (1.425%) Smartphone
6 5 (1.188%) EPoS
7 4 (0.950%) CMDB
7 4 (0.950%) CCTV
8 3 (0.713%) SaaS
8 3 (0.713%) Cloud Computing
8 3 (0.713%) Mobile Computing
8 3 (0.713%) Mobile App
9 2 (0.475%) Kindle
9 2 (0.475%) Mainframe
9 2 (0.475%) Client/Server
Operating Systems
1 137 (32.54%) Windows
2 39 (9.264%) UNIX
3 36 (8.551%) Linux
4 26 (6.176%) Windows Server 2008
5 25 (5.938%) Solaris
6 21 (4.988%) Windows Server 2003
7 17 (4.038%) Windows 7
8 9 (2.138%) CentOS
8 9 (2.138%) Windows XP
9 6 (1.425%) Windows Vista
10 5 (1.188%) Windows 2000 Server
10 5 (1.188%) Windows 2000
11 3 (0.713%) Ubuntu
11 3 (0.713%) Android
11 3 (0.713%) Debian
11 3 (0.713%) Apple iOS
12 2 (0.475%) Windows Server 2012
13 1 (0.238%) Red Hat Enterprise Linux
Processes & Methodologies
1 164 (38.95%) ITIL
2 99 (23.52%) Service Delivery
3 64 (15.20%) Service Management
4 35 (8.314%) Incident Management
5 28 (6.651%) Change Management
6 25 (5.938%) Capacity Management
7 18 (4.276%) PRINCE2
8 17 (4.038%) Root Cause Analysis
8 17 (4.038%) Change Control
9 16 (3.800%) Project Management
10 15 (3.563%) Problem Management
10 15 (3.563%) Analytics
11 14 (3.325%) Performance Improvement
11 14 (3.325%) E-Commerce
12 12 (2.850%) ETL
12 12 (2.850%) Time Management
13 11 (2.613%) Load Balancing
13 11 (2.613%) Disaster Recovery
13 11 (2.613%) Process Management
14 9 (2.138%) Capacity Planning
Programming Languages
1 74 (17.58%) SQL
2 32 (7.601%) Java
3 18 (4.276%) C
4 14 (3.325%) PL/SQL
5 12 (2.850%) Shell Script
6 10 (2.375%) Perl
6 10 (2.375%) Bash shell
7 8 (1.900%) PHP
8 6 (1.425%) C#
8 6 (1.425%) JavaScript
8 6 (1.425%) VB.NET
9 4 (0.950%) Python
10 3 (0.713%) PowerShell
10 3 (0.713%) T-SQL
11 2 (0.475%) VB
12 1 (0.238%) VBScript
12 1 (0.238%) COBOL
Qualifications
1 34 (8.076%) ITIL Certification
2 25 (5.938%) Security Cleared
3 24 (5.701%) Degree
4 23 (5.463%) SC Cleared
5 18 (4.276%) Microsoft Certification
6 17 (4.038%) Cisco Certification
7 12 (2.850%) CCNA
7 12 (2.850%) MCSE
8 10 (2.375%) CCNP
9 6 (1.425%) PRINCE2 Certification
10 5 (1.188%) OCP
10 5 (1.188%) Oracle Certification
11 4 (0.950%) MCP
12 3 (0.713%) MCITP
12 3 (0.713%) MCSA
13 2 (0.475%) HND
13 2 (0.475%) A+ Certification
13 2 (0.475%) ISEB
13 2 (0.475%) CEH
13 2 (0.475%) GCIA
Quality Assurance & Compliance
1 4 (0.950%) ISO 9001
1 4 (0.950%) COBIT
2 3 (0.713%) PCI DSS
2 3 (0.713%) ISO/IEC 27001
3 2 (0.475%) QA
4 1 (0.238%) ISO/IEC 20000
4 1 (0.238%) ISO 9000
4 1 (0.238%) Sarbanes-Oxley
System Software
1 82 (19.48%) Active Directory
2 33 (7.838%) VMware Infrastructure
3 22 (5.226%) VMware ESX
4 20 (4.751%) XenApp
5 10 (2.375%) Novell eDirectory
6 7 (1.663%) Tivoli Workload Scheduler
6 7 (1.663%) VMware ESXi
7 6 (1.425%) Varnish
7 6 (1.425%) Xen
7 6 (1.425%) Sendmail
8 5 (1.188%) vSphere
8 5 (1.188%) Oracle RMAN
9 4 (0.950%) Terminal Server
9 4 (0.950%) XenDesktop
10 3 (0.713%) XenServer
10 3 (0.713%) Terminal Services
11 2 (0.475%) Microsoft App-V
12 1 (0.238%) Hyper-V
12 1 (0.238%) MetaFrame
12 1 (0.238%) VMFS
Systems Management
1 16 (3.800%) SCCM
2 13 (3.088%) ZENworks
3 8 (1.900%) Cisco UCCE
4 7 (1.663%) Nagios
4 7 (1.663%) Tivoli
4 7 (1.663%) Cisco CUCM
5 6 (1.425%) Cacti
6 5 (1.188%) Data Guard
7 4 (0.950%) FortiGate
7 4 (0.950%) OpenView
7 4 (0.950%) ServiceCenter
8 3 (0.713%) SCOM
9 2 (0.475%) Backup Exec
9 2 (0.475%) MAILsweeper
10 1 (0.238%) OVSD
Vendors
1 93 (22.09%) Microsoft
2 59 (14.01%) Cisco
3 55 (13.06%) Oracle
4 43 (10.21%) VMware
5 38 (9.026%) HP
5 38 (9.026%) Citrix
6 29 (6.888%) SAP
7 19 (4.513%) Red Hat
8 18 (4.276%) Business Objects
8 18 (4.276%) Remedy
9 14 (3.325%) IBM
10 13 (3.088%) LANDesk
10 13 (3.088%) Novell
11 9 (2.138%) F5
12 8 (1.900%) BMC
13 7 (1.663%) Polycom
13 7 (1.663%) Juniper
14 6 (1.425%) CheckPoint
14 6 (1.425%) EMC
15 5 (1.188%) Sun
Software Support / Application Support -SQL
Cambridgeshire
An excellent opportunity for a Software Support / Application Support / Product Support / Client Services Professional to join a well established Software Company who are a global leader in their...
Computer People
Salary: £25000.00 - £30000.00 per annum + Good Benefits
Posted: 21 May 2013
Service Delivery Manager
Watford, Hertfordshire
This key role reports into the Head of Service Delivery. It is essential that the successful candidate has experience of Service Delivery, Service Account Management and Transition Management...
TTR UK Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 24 May 2013
Windows Patch & Deployment Specialist - Bladelogic
Hertfordshire
Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. Microsoft...
ComputaCenter
Salary: Competitive
Posted: 10 May 2013
Applications Support Analyst
Peterborough, Cambridgeshire
.NET / SQL Server) Application Support Analyst will ensure that software application platforms (problem prevention and resolution) is provided to agreed levels of service without causing major business disruption.....
Crimson Ltd
Salary: £30000 - £35000 per annum
Posted: 21 May 2013
Infrastructure Team Lead - CCNA, ITIL, Incident, SLA, KPI
Hemel Hempstead, Hertfordshire
Key Skills:- * 2-3 Years Team Lead experience * Previous Networking, Storage & Back-up experience * CCNA or equivalent * SLA & KPI experience * ITIL Foundation or equivalent * Full Infrastructure Knowledge * Incident &...
Nationwide People Ltd
Salary: £45000 - 50000 Per Annum + Benefits
Posted: 24 May 2013
Application Support Analyst
Hertfordshire
Proficient with the application of automated (software) tools which enable selective access to information held within some form of database or data warehouse (eg SQL/Oracle)... Just to...
ComputaCenter
Salary: Competitive
Posted: 20 May 2013
SQL SERVER DBA ( production )
Luton, Bedfordshire
SQL Server Database Administrator ( SQL SERVER DBA ), is urgently needed for our client based in Luton. With in-depth MS SQL DB administration experience and proficiency in Database...
Vadis People
Salary: £45000 - £50000 per annum + bonus scheme
Posted: 21 May 2013
Network & Telecoms Manager
Luton
Responsibilities include the analysis of network components, upgrades/changes, security procedures, policies management, assessing the Universities current and future LAN/WAN/Wireless/VoIP/Mobile needs, overseeing the design,...
University of Bedfordshire
Salary: c£50,000
Posted: 25 May 2013
Data Developer (CouchDB / MongoDB) Big Data Cambridge to £55k
Cambridge, East Anglia
Data Developer (ETL, CouchDB / MongoDB) Big Data Cambridge £45k to £55k + Benefits (Infobright/Pentaho/CouchDB/MongoDB/ETL) The Role Create robust, scalable and performant data servicing mechanisms, ensuring...
Salt
Salary: £45000 - £55000 per annum + Shares
Posted: 21 May 2013
Unified Communications Technical Support Engineer
Hertfordshire
Technical skills required: - 3 years+ experience working with UC products in a support environment - Experience and knowledge of at least 4 of the following Cisco UC products, CUCM,...
Jam Recruitment Ltd
Salary: £30000 - £40000 per annum
Posted: 23 May 2013
Database Developer ETL Developer SQL Developer
Cambridge, East Anglia
Database Developer ETL Developer SQL Developer A technology driven organisation who works directly with the hottest names in technology is seeking a Database Developer ETL Developer SQL Developer...
Salt
Salary: £45000 - £55000 per annum + Shares
Posted: 23 May 2013
Business Solutions Manager / IT Project Manager
Bungay, Suffolk - Commutable from Norwich, Great...
Implementing IT strategies, you will improve customer SLA's and drive efficiency through the business in order to reduce manufacturing costs... You will maintain relationships with the rest...
Networx Recruitment
Salary: £Competitive
Posted: 23 May 2013
Business Solutions Manager / IT Project Manager
Bungay, Suffolk
Implementing IT strategies, you will improve customer SLA ’s and drive efficiency through the business in order to reduce manufacturing costs... Educated to degree level in a business...
networx
Salary: £Competitive
Posted: 23 May 2013
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