The table below looks at the statistics for the Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Support Technician
Rank 502 610 627
Rank change year-on-year
+108 +17
Permanent jobs requiring a Support Technician 410 271 264
As % of all permanent IT jobs located in England 0.38% 0.27% 0.24%
As % of the Job Titles category 0.41% 0.29% 0.25%
Number of salaries quoted 311 259 241
Average salary £24,000 £23,500 £23,000
Average salary % change year-on-year
+2.12% +2.17%
90% offered a salary of more than £18,700 £19,000 £16,000
10% offered a salary of more than £32,500 £40,000 £35,000
UK excluding London average salary £22,500 £23,000 £22,500
% change year-on-year
-2.17% +2.22%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100712 94189 105607
As % of all permanent IT jobs located in England 94.39% 94.23% 95.26%
Number of salaries quoted 82348 79093 90842
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the England region.

Support Technician Salary Trend in England

Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Technician across the England region over the 3 months to 22 September 2014.

Support Technician Salary Histogram in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +44 119 £23,750 +3.26% 22
London +31 87 £28,000 -6.66% 12
South West -2 50 £25,000 +13.63% 12
East of England +9 47 £22,500 -8.70% 3
Yorkshire -46 38 £19,500 -2.50% 3
North West +9 32 £22,500 +18.42% 12
West Midlands -14 15 £25,750 -8.03% 2
East Midlands -23 15 £21,750 -3.33% 3
North East - 7 £20,000 - 2
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 22 September 2014, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 482 (64.70%) Windows
2 347 (46.58%) Microsoft
3 237 (31.81%) Active Directory
4 229 (30.74%) MS Office
5 210 (28.19%) Windows 7
6 188 (25.23%) MS Excel
7 179 (24.03%) VMware
8 176 (23.62%) Windows Server 2008
9 155 (20.81%) MS Exchange
10 129 (17.32%) Citrix
11 127 (17.05%) Windows Server 2003
12 120 (16.11%) ITIL
13 118 (15.84%) DNS
14 112 (15.03%) TCP/IP
15 109 (14.63%) VMware Infrastructure
16 108 (14.50%) SQL
17 102 (13.69%) Windows XP
18 100 (13.42%) Firewall
19 96 (12.89%) Windows Server 2012
20 95 (12.75%) Cisco
21 90 (12.08%) DHCP
22 87 (11.68%) SQL Server
23 76 (10.20%) Degree
24 72 (9.66%) Exchange Server 2010
25 71 (9.53%) Linux
26 68 (9.13%) VPN
26 68 (9.13%) Finance
27 67 (8.99%) SLA
28 66 (8.86%) Service Delivery
29 64 (8.59%) Microsoft Certification

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 22 September 2014, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 155 (20.81%) MS Exchange
2 72 (9.66%) Exchange Server 2010
3 33 (4.43%) SharePoint
4 32 (4.30%) IIS
5 29 (3.89%) Exchange Server 2007
6 19 (2.55%) Lync
7 16 (2.15%) Exchange Server 2003
8 12 (1.61%) Exchange Server 2013
9 9 (1.21%) IBM Notes
10 7 (0.94%) SharePoint 2010
10 7 (0.94%) Blackberry Enterprise Server
11 6 (0.81%) BizTalk Server
11 6 (0.81%) SharePoint 2013
12 5 (0.67%) Apache
13 4 (0.54%) Tomcat
13 4 (0.54%) GlassFish
14 3 (0.40%) JOnAS
15 1 (0.13%) MS Project Server
15 1 (0.13%) Confluence
15 1 (0.13%) CMS
Applications
1 229 (30.74%) MS Office
2 188 (25.23%) MS Excel
3 4 (0.54%) MS PowerPoint
4 3 (0.40%) AutoCAD
5 1 (0.13%) MS Visio
Business Applications
1 7 (0.94%) Google Analytics
2 5 (0.67%) Dynamics CRM
3 3 (0.40%) Sage 1000
3 3 (0.40%) Dynamics GP
3 3 (0.40%) Sage 200
3 3 (0.40%) Teamcenter
4 2 (0.27%) SalesLogix
5 1 (0.13%) Dynamics AX
5 1 (0.13%) assyst
5 1 (0.13%) Sage 50
5 1 (0.13%) Eikon
5 1 (0.13%) Epicor Tropos
5 1 (0.13%) Agresso
Cloud Services
1 45 (6.04%) Office 365
2 13 (1.74%) SaaS
3 2 (0.27%) Amazon AWS
3 2 (0.27%) PaaS
4 1 (0.13%) Cloud Computing
4 1 (0.13%) Google Apps
Communications & Networking
1 118 (15.84%) DNS
2 112 (15.03%) TCP/IP
3 100 (13.42%) Firewall
4 90 (12.08%) DHCP
5 68 (9.13%) VPN
6 54 (7.25%) Internet
7 47 (6.31%) WAN
7 47 (6.31%) LAN
8 45 (6.04%) SAN
9 43 (5.77%) VoIP
10 32 (4.30%) Wireless
11 26 (3.49%) VLAN
12 22 (2.95%) Intranet
13 17 (2.28%) Wi-Fi
13 17 (2.28%) IP Telephony
14 13 (1.74%) Cisco ASA
15 12 (1.61%) Ethernet
16 10 (1.34%) ADSL
16 10 (1.34%) Broadband
16 10 (1.34%) Network Security
Database & Business Intelligence
1 87 (11.68%) SQL Server
2 15 (2.01%) SQL Server 2008
3 10 (1.34%) SQL Server 2012
4 8 (1.07%) MySQL
5 7 (0.94%) Oracle Database
6 6 (0.81%) Crystal Reports
6 6 (0.81%) Relational Database
7 5 (0.67%) SQL Server Reporting Services
7 5 (0.67%) MS Access
8 4 (0.54%) SQL Server 2005
8 4 (0.54%) SQL Server Integration Services
9 3 (0.40%) Oracle Database 11g
10 2 (0.27%) SQL Server 2000
10 2 (0.27%) PostgreSQL
11 1 (0.13%) SQL Server Analysis Services
11 1 (0.13%) Microsoft Analysis Services
11 1 (0.13%) Oracle Reports
11 1 (0.13%) Data Warehouse
11 1 (0.13%) RDBMS
Development Applications
1 11 (1.48%) Toad
2 6 (0.81%) Team Foundation Server
3 4 (0.54%) JIRA
4 1 (0.13%) SQL Server Management Studio (SSMS)
4 1 (0.13%) MSI
General
1 68 (9.13%) Finance
2 42 (5.64%) Telecoms
3 31 (4.16%) Retail
4 21 (2.82%) Banking
5 19 (2.55%) Marketing
6 10 (1.34%) Manufacturing
6 10 (1.34%) German Language
7 9 (1.21%) Advertising
8 8 (1.07%) Local Government
9 7 (0.94%) French Language
10 5 (0.67%) Games
11 4 (0.54%) Legal
11 4 (0.54%) Italian Language
11 4 (0.54%) Spanish Language
12 3 (0.40%) Law
12 3 (0.40%) Military
12 3 (0.40%) Financial Institution
13 2 (0.27%) Pharmaceutical
14 1 (0.13%) Retail Banking
14 1 (0.13%) Multimedia
Libraries, Frameworks & Software Standards
1 17 (2.28%) .NET
2 12 (1.61%) XML
3 10 (1.34%) HTML
3 10 (1.34%) XSL
4 8 (1.07%) ASP.NET
5 7 (0.94%) .NET Framework
5 7 (0.94%) COM+
6 4 (0.54%) EDI
7 3 (0.40%) WCF
7 3 (0.40%) WF
7 3 (0.40%) ADO.NET Entity Framework
7 3 (0.40%) COM
7 3 (0.40%) Web Services
8 1 (0.13%) Middleware
8 1 (0.13%) CSS
8 1 (0.13%) XSLT
8 1 (0.13%) WSH
Miscellaneous
1 49 (6.58%) Analytical Skills
2 32 (4.30%) Blackberry
3 23 (3.09%) iPhone
4 22 (2.95%) Management Information System
5 18 (2.42%) Kindle
6 14 (1.88%) Streaming Media
7 13 (1.74%) iPad
8 12 (1.61%) PDA
9 9 (1.21%) Computer Science
10 8 (1.07%) EPoS
10 8 (1.07%) Thin Client
10 8 (1.07%) Fat Client
11 7 (0.94%) Video Conferencing
11 7 (0.94%) Smartphone
11 7 (0.94%) Clustering
12 5 (0.67%) Mathematics
12 5 (0.67%) iSeries
12 5 (0.67%) Streaming Video
13 4 (0.54%) VLE
13 4 (0.54%) New Media
Operating Systems
1 482 (64.70%) Windows
2 210 (28.19%) Windows 7
3 176 (23.62%) Windows Server 2008
4 127 (17.05%) Windows Server 2003
5 102 (13.69%) Windows XP
6 96 (12.89%) Windows Server 2012
7 71 (9.53%) Linux
8 62 (8.32%) Windows 8
9 38 (5.10%) Mac OS X
10 20 (2.68%) Windows Vista
11 18 (2.42%) Android
12 15 (2.01%) UNIX
13 12 (1.61%) Ubuntu
14 10 (1.34%) Apple iOS
15 9 (1.21%) Mac OS
16 6 (0.81%) CentOS
17 5 (0.67%) Solaris
17 5 (0.67%) Windows 2000
18 4 (0.54%) Debian
18 4 (0.54%) Windows 2000 Server
Processes & Methodologies
1 120 (16.11%) ITIL
2 66 (8.86%) Service Delivery
3 21 (2.82%) Service Management
4 19 (2.55%) Disaster Recovery
5 18 (2.42%) CRM
5 18 (2.42%) Incident Management
6 17 (2.28%) Coaching
7 16 (2.15%) Time Management
8 13 (1.74%) ERP
9 12 (1.61%) Agile Software Development
10 11 (1.48%) Performance Management
10 11 (1.48%) Change Management
11 9 (1.21%) Customer Insight
11 9 (1.21%) Project Management
11 9 (1.21%) Business Intelligence
12 8 (1.07%) Analytics
13 7 (0.94%) Knowledge Management
13 7 (0.94%) Root Cause Analysis
13 7 (0.94%) E-Commerce
13 7 (0.94%) B2B
Programming Languages
1 108 (14.50%) SQL
2 16 (2.15%) C#
3 14 (1.88%) PL/SQL
4 13 (1.74%) T-SQL
4 13 (1.74%) VB
5 11 (1.48%) VBScript
6 8 (1.07%) VBA
6 8 (1.07%) PowerShell
7 7 (0.94%) VB6
7 7 (0.94%) JavaScript
8 6 (0.81%) Java
9 5 (0.67%) C
9 5 (0.67%) Python
10 4 (0.54%) Perl
10 4 (0.54%) PHP
10 4 (0.54%) VB.NET
11 3 (0.40%) Ruby
11 3 (0.40%) Bash Shell
Qualifications
1 76 (10.20%) Degree
2 64 (8.59%) Microsoft Certification
3 51 (6.85%) MCP
4 34 (4.56%) Cisco Certification
5 30 (4.03%) CCNA
6 27 (3.62%) MCSE
7 21 (2.82%) Security Cleared
8 16 (2.15%) A+ Certification
9 15 (2.01%) ITIL Certification
10 14 (1.88%) VMware Certified Professional (VCP)
11 13 (1.74%) SC Cleared
12 12 (1.61%) MCITP
13 9 (1.21%) MCDST
13 9 (1.21%) MCSA
14 6 (0.81%) HND
15 5 (0.67%) ITIL Foundation Certificate
15 5 (0.67%) CCVP
16 4 (0.54%) PhD
16 4 (0.54%) NVQ Level 3
17 3 (0.40%) CCA
Quality Assurance & Compliance
1 67 (8.99%) SLA
2 29 (3.89%) ISO 9001
3 17 (2.28%) QA
4 3 (0.40%) Sarbanes-Oxley
5 2 (0.27%) ISO/IEC 27001
6 1 (0.13%) HL7
6 1 (0.13%) ISO 14001
System Software
1 237 (31.81%) Active Directory
2 109 (14.63%) VMware Infrastructure
3 38 (5.10%) Hyper-V
4 25 (3.36%) XenApp
5 20 (2.68%) vSphere
6 13 (1.74%) Terminal Services
7 12 (1.61%) VMware ESXi
8 10 (1.34%) VMware ESX
9 8 (1.07%) XenServer
10 6 (0.81%) XenDesktop
11 4 (0.54%) Microsoft App-V
11 4 (0.54%) Microsoft Virtual Server
12 2 (0.27%) Citrix Presentation Server
13 1 (0.13%) Xen
13 1 (0.13%) FreeRADIUS
13 1 (0.13%) UAG
13 1 (0.13%) NFS
Systems Management
1 32 (4.30%) Backup Exec
2 14 (1.88%) SCCM
3 7 (0.94%) WSUS
3 7 (0.94%) Norton AntiVirus
4 5 (0.67%) EMC NetWorker
4 5 (0.67%) NetCrunch
5 4 (0.54%) SCOM
6 3 (0.40%) SCVMM
6 3 (0.40%) OpenView
7 2 (0.27%) Foglight
8 1 (0.13%) Sysprep
8 1 (0.13%) McAfee ePO
8 1 (0.13%) Opsview
8 1 (0.13%) Control-M
8 1 (0.13%) Nagios
Vendors
1 347 (46.58%) Microsoft
2 179 (24.03%) VMware
3 129 (17.32%) Citrix
4 95 (12.75%) Cisco
5 48 (6.44%) HP
6 42 (5.64%) Apple
7 37 (4.97%) EMC
8 30 (4.03%) Dell
9 24 (3.22%) Symantec
10 20 (2.68%) DataCore
11 18 (2.42%) Oracle
12 15 (2.01%) Avaya
12 15 (2.01%) Sage
13 12 (1.61%) Veeam
14 11 (1.48%) Adobe
15 10 (1.34%) IBM
16 9 (1.21%) LANDesk
16 9 (1.21%) Bloomberg
16 9 (1.21%) Lotus
17 8 (1.07%) CheckPoint
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 2 hours ago
London
Learning4You
Salary: From £21,000 to £27,000 per annum
Posted: 4 hours ago
Brighton, East Sussex
Fruition IT Resources Limited
Salary: £30000 - £37000 per annum + benefits
Posted: 5 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 6 hours ago
Bedford, Bedfordshire
Ashdown IT
Salary: £24000 - £26000 per annum + Benefits
Posted: 6 hours ago
Chester, Cheshire
Searchability.co.uk
Salary: £18000 - £22000 per annum
Posted: 2 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 2 days ago
Godalming, Surrey
Class Technology Solutions Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 3 days ago
Watford, Hertfordshire
Latcom Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 3 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 3 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Benefits
Posted: 3 days ago
Cheltenham, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
Winchester, Hampshire
Premier Group Recruitment
Salary: £18000 per annum + Benefits
Posted: 3 days ago
Buckinghamshire
set2recruit
Salary: £18000 - £25000 Per Annum bonus
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £27000 per annum + Benefits
Posted: 4 days ago
Abingdon, Oxfordshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Blackburn, Lancashire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + bens
Posted: 4 days ago