The table below looks at the statistics for the Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Support Technician
Rank 516 593 657
Rank change year-on-year
+77 +64
Permanent jobs requiring a Support Technician 427 309 239
As % of all permanent IT jobs located in England 0.40% 0.30% 0.22%
As % of the Job Titles category 0.42% 0.32% 0.23%
Number of salaries quoted 357 285 217
Average salary £24,000 £25,250 £23,500
Average salary % change year-on-year
-4.95% +7.44%
90% offered a salary of more than £17,500 £18,325 £17,500
10% offered a salary of more than £30,000 £38,875 £32,500
UK excluding London average salary £23,500 £23,000 £22,614
% change year-on-year
+2.17% +1.70%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100960 97892 103650
As % of all permanent IT jobs located in England 94.53% 94.71% 95.30%
Number of salaries quoted 84430 81372 89560
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the England region.

Support Technician Salary Trend in England

Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Technician across the England region over the 3 months to 25 November 2014.

Support Technician Salary Histogram in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +44 131 £25,000 +9.89% 18
London +16 68 £28,000 -6.66% 13
Yorkshire +5 68 £23,500 +2.17% 14
South West +27 58 £25,000 -16.66% 10
East of England 0 42 £21,750 -14.70% 6
North West +11 29 £22,000 +8.64% 8
East Midlands +5 15 £22,500 - 3
West Midlands -11 14 £24,500 -19.00% 4
North East -21 2 £26,000 +1.96%
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 25 November 2014, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 501 (65.23%) Windows
2 339 (44.14%) Microsoft
3 229 (29.82%) MS Office
4 225 (29.30%) Active Directory
5 204 (26.56%) Windows 7
6 202 (26.30%) MS Excel
7 195 (25.39%) VMware
8 191 (24.87%) Windows Server 2008
9 166 (21.61%) MS Exchange
10 158 (20.57%) DNS
11 140 (18.23%) Windows Server 2003
12 135 (17.58%) Citrix
13 132 (17.19%) DHCP
14 129 (16.80%) ITIL
15 127 (16.54%) Windows XP
16 125 (16.28%) TCP/IP
17 119 (15.49%) VMware Infrastructure
18 118 (15.36%) Firewall
19 106 (13.80%) SQL
20 105 (13.67%) Windows Server 2012
21 96 (12.50%) SQL Server
22 86 (11.20%) VPN
22 86 (11.20%) Cisco
23 75 (9.77%) Microsoft Certification
24 73 (9.51%) Degree
24 73 (9.51%) Exchange Server 2010
25 69 (8.98%) Service Delivery
26 68 (8.85%) SLA
27 61 (7.94%) Linux
28 60 (7.81%) Internet

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 25 November 2014, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 166 (21.61%) MS Exchange
2 73 (9.51%) Exchange Server 2010
3 49 (6.38%) SharePoint
4 42 (5.47%) Exchange Server 2007
5 37 (4.82%) IIS
6 25 (3.26%) Lync
7 21 (2.73%) Exchange Server 2003
8 12 (1.56%) Exchange Server 2013
9 10 (1.30%) SharePoint 2010
10 7 (0.91%) IBM Notes
11 5 (0.65%) Apache
11 5 (0.65%) BizTalk Server
12 4 (0.52%) GroupWise
12 4 (0.52%) Blackberry Enterprise Server
12 4 (0.52%) Tomcat
13 3 (0.39%) SharePoint 2013
14 2 (0.26%) WordPress
14 2 (0.26%) SAS
15 1 (0.13%) MS Project Server
15 1 (0.13%) Moodle
Applications
1 229 (29.82%) MS Office
2 202 (26.30%) MS Excel
3 3 (0.39%) MS PowerPoint
4 1 (0.13%) MS Project
4 1 (0.13%) MS Visio
Business Applications
1 7 (0.91%) Google Analytics
2 3 (0.39%) Dynamics GP
2 3 (0.39%) Sage 1000
3 2 (0.26%) Dynamics AX
3 2 (0.26%) Sage 200
4 1 (0.13%) Sage 50
4 1 (0.13%) Eikon
4 1 (0.13%) Oracle EBS R12
4 1 (0.13%) SAP Oil and Gas
Cloud Services
1 55 (7.16%) Office 365
2 15 (1.95%) SaaS
3 4 (0.52%) Amazon AWS
3 4 (0.52%) Google Apps
4 2 (0.26%) PaaS
4 2 (0.26%) Cloud Computing
5 1 (0.13%) Microsoft Azure
Communications & Networking
1 158 (20.57%) DNS
2 132 (17.19%) DHCP
3 125 (16.28%) TCP/IP
4 118 (15.36%) Firewall
5 86 (11.20%) VPN
6 60 (7.81%) Internet
7 59 (7.68%) Wireless
7 59 (7.68%) WAN
8 55 (7.16%) SAN
9 53 (6.90%) LAN
10 39 (5.08%) Intranet
11 38 (4.95%) VoIP
12 33 (4.30%) VLAN
13 21 (2.73%) IP Telephony
14 20 (2.60%) Wi-Fi
15 18 (2.34%) Cisco ASA
16 13 (1.69%) Network Security
17 9 (1.17%) LDAP
17 9 (1.17%) Ethernet
18 8 (1.04%) SSL
Database & Business Intelligence
1 96 (12.50%) SQL Server
2 16 (2.08%) SQL Server 2008
3 9 (1.17%) Relational Database
3 9 (1.17%) Crystal Reports
4 6 (0.78%) MS Access
5 5 (0.65%) SQL Server 2005
5 5 (0.65%) SQL Server 2012
6 4 (0.52%) MySQL
7 3 (0.39%) Oracle Database
8 2 (0.26%) SQL Server Reporting Services
9 1 (0.13%) SQL Server Integration Services
9 1 (0.13%) Oracle Discoverer
9 1 (0.13%) Oracle Reports
9 1 (0.13%) Business Intelligence Development Studio
Development Applications
1 14 (1.82%) Toad
2 10 (1.30%) Team Foundation Server
General
1 51 (6.64%) Finance
2 35 (4.56%) Telecoms
3 31 (4.04%) Retail
4 25 (3.26%) Banking
5 23 (2.99%) Marketing
6 13 (1.69%) Manufacturing
7 7 (0.91%) Legal
8 5 (0.65%) Advertising
8 5 (0.65%) Games
8 5 (0.65%) German Language
9 4 (0.52%) Law
9 4 (0.52%) General Ledger
10 3 (0.39%) Local Government
10 3 (0.39%) Military
10 3 (0.39%) Investment Banking
11 2 (0.26%) Pharmaceutical
11 2 (0.26%) Financial Institution
11 2 (0.26%) Electronics
11 2 (0.26%) Multimedia
12 1 (0.13%) Retail Banking
Libraries, Frameworks & Software Standards
1 19 (2.47%) .NET
2 14 (1.82%) XML
3 13 (1.69%) XSL
3 13 (1.69%) COM+
4 11 (1.43%) HTML
5 7 (0.91%) .NET Framework
5 7 (0.91%) ASP.NET
6 4 (0.52%) EDI
7 3 (0.39%) COM
8 1 (0.13%) SOAP
8 1 (0.13%) WSH
8 1 (0.13%) Middleware
8 1 (0.13%) X-Windows
8 1 (0.13%) EDIFACT
8 1 (0.13%) XSLT
Miscellaneous
1 56 (7.29%) Analytical Skills
2 32 (4.17%) Blackberry
3 27 (3.52%) Management Information System
4 20 (2.60%) iPhone
5 15 (1.95%) iPad
6 14 (1.82%) Streaming Media
7 9 (1.17%) Computer Science
8 8 (1.04%) EPoS
9 7 (0.91%) Video Conferencing
10 6 (0.78%) Mathematics
10 6 (0.78%) Enterprise Software
10 6 (0.78%) PDA
11 5 (0.65%) Streaming Video
11 5 (0.65%) Kindle
12 4 (0.52%) iSeries
12 4 (0.52%) Data Protection Act
12 4 (0.52%) Fat Client
12 4 (0.52%) Thin Client
12 4 (0.52%) Smartphone
13 2 (0.26%) Photography
Operating Systems
1 501 (65.23%) Windows
2 204 (26.56%) Windows 7
3 191 (24.87%) Windows Server 2008
4 140 (18.23%) Windows Server 2003
5 127 (16.54%) Windows XP
6 105 (13.67%) Windows Server 2012
7 61 (7.94%) Linux
8 53 (6.90%) Windows 8
9 38 (4.95%) Android
10 36 (4.69%) Mac OS X
11 28 (3.65%) Windows Vista
12 17 (2.21%) UNIX
13 16 (2.08%) Apple iOS
14 11 (1.43%) Windows 2000
15 6 (0.78%) Ubuntu
15 6 (0.78%) CentOS
16 5 (0.65%) Windows Mobile
17 4 (0.52%) Solaris
18 3 (0.39%) Windows 2000 Server
19 2 (0.26%) Mac OS
Processes & Methodologies
1 129 (16.80%) ITIL
2 69 (8.98%) Service Delivery
3 24 (3.13%) Service Management
4 20 (2.60%) Disaster Recovery
5 17 (2.21%) Performance Management
6 15 (1.95%) ITSM
7 14 (1.82%) Agile Software Development
8 12 (1.56%) ERP
9 11 (1.43%) Business Intelligence
9 11 (1.43%) Change Control
9 11 (1.43%) Coaching
10 10 (1.30%) Root Cause Analysis
10 10 (1.30%) Data Protection
10 10 (1.30%) Time Management
10 10 (1.30%) CRM
10 10 (1.30%) Change Management
11 9 (1.17%) Customer Insight
11 9 (1.17%) Incident Management
12 8 (1.04%) Analytics
12 8 (1.04%) Project Management
Programming Languages
1 106 (13.80%) SQL
2 20 (2.60%) VB
3 17 (2.21%) T-SQL
3 17 (2.21%) PL/SQL
4 16 (2.08%) C#
5 14 (1.82%) VBScript
6 10 (1.30%) VBA
7 9 (1.17%) PowerShell
8 8 (1.04%) JavaScript
9 7 (0.91%) VB6
9 7 (0.91%) VB.NET
10 5 (0.65%) C
11 2 (0.26%) PHP
11 2 (0.26%) C++
12 1 (0.13%) COBOL
12 1 (0.13%) Java
12 1 (0.13%) RPG
12 1 (0.13%) Python
12 1 (0.13%) Shell Script
12 1 (0.13%) ABAP
Qualifications
1 75 (9.77%) Microsoft Certification
2 73 (9.51%) Degree
3 52 (6.77%) MCP
4 36 (4.69%) MCSE
5 29 (3.78%) A+ Certification
6 21 (2.73%) CCNA
6 21 (2.73%) Cisco Certification
7 19 (2.47%) MCSA
8 18 (2.34%) VMware Certified Professional (VCP)
9 16 (2.08%) Security Cleared
9 16 (2.08%) ITIL Certification
10 15 (1.95%) MCITP
11 12 (1.56%) ITIL Foundation Certificate
12 10 (1.30%) MCDST
13 8 (1.04%) SC Cleared
14 7 (0.91%) Citrix Certification
14 7 (0.91%) CCVP
15 6 (0.78%) CCA
16 5 (0.65%) PhD
16 5 (0.65%) HND
Quality Assurance & Compliance
1 68 (8.85%) SLA
2 26 (3.39%) ISO 9001
3 16 (2.08%) QA
4 2 (0.26%) Sarbanes-Oxley
5 1 (0.13%) ISO 14001
5 1 (0.13%) ISO/IEC 27001
5 1 (0.13%) HL7
System Software
1 225 (29.30%) Active Directory
2 119 (15.49%) VMware Infrastructure
3 53 (6.90%) Hyper-V
4 31 (4.04%) XenApp
5 28 (3.65%) vSphere
6 16 (2.08%) VMware ESX
7 12 (1.56%) XenServer
8 11 (1.43%) XenDesktop
9 9 (1.17%) VMware ESXi
10 6 (0.78%) Microsoft Virtual Server
10 6 (0.78%) Terminal Services
11 2 (0.26%) VMware Server
12 1 (0.13%) NFS
12 1 (0.13%) FreeRADIUS
12 1 (0.13%) Citrix Presentation Server
Systems Management
1 33 (4.30%) Backup Exec
2 14 (1.82%) SCCM
3 9 (1.17%) EMC NetWorker
3 9 (1.17%) NetCrunch
4 8 (1.04%) Norton AntiVirus
5 7 (0.91%) WSUS
6 3 (0.39%) Symantec Endpoint Protection
6 3 (0.39%) SCOM
6 3 (0.39%) SCVMM
7 2 (0.26%) McAfee ePO
8 1 (0.13%) SCDPM
8 1 (0.13%) Windows Intune
8 1 (0.13%) Sysprep
8 1 (0.13%) DameWare
8 1 (0.13%) Systems Management Server (SMS)
8 1 (0.13%) OpenView Configuration Management
Vendors
1 339 (44.14%) Microsoft
2 195 (25.39%) VMware
3 135 (17.58%) Citrix
4 86 (11.20%) Cisco
5 58 (7.55%) Apple
6 49 (6.38%) EMC
7 47 (6.12%) HP
8 31 (4.04%) Dell
9 24 (3.13%) Symantec
10 18 (2.34%) DataCore
11 16 (2.08%) Avaya
12 13 (1.69%) Sage
12 13 (1.69%) Veeam
13 12 (1.56%) Mitel
14 11 (1.43%) SonicWALL
14 11 (1.43%) Google
14 11 (1.43%) Adobe
14 11 (1.43%) Oracle
14 11 (1.43%) SAP
15 10 (1.30%) Splunk
London
Roc Search
Salary: £18000 - £22000 per annum
Posted: 12 hours ago
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £21000 - £25000 per annum + Benefits
Posted: 13 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 13 hours ago
Essex
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 13 hours ago
Leicester, Leicestershire
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 16 hours ago
Willenhall, West Midlands (County)
Coburg Banks IT
Salary: £17000 - £17500 per annum + Pension, Healthcare
Posted: 19 hours ago
Barnet, Hertfordshire
Synergy Plus
Salary: From £20,000 to £25,000 per annum Company Car - Home Data Connection
Posted: 21 hours ago
Manchester, Lancashire
Harvey Nash plc
Salary: £16000 - £20000 per annum
Posted: Yesterday
Warrington, Cheshire
Evolution Recruitment Solutions
Salary: 17,000 + Shift Allowance
Posted: Yesterday
Leeds, West Yorkshire
Harvey Nash plc
Salary: £22000 - £26000 per annum + benefits
Posted: Yesterday
Cheshire
Rullion IT Plus
Salary: £15000 - £17000 per annum
Posted: Yesterday
City, London
Rosemont Consulting Ltd
Salary: From £30,000 to £36,000 per annum Plus Benefits
Posted: Yesterday
Greater Manchester
Harvey Nash plc
Salary: £18000 - £25000 per annum + Excellent Benefits
Posted: Yesterday
Essex
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £21000.00 - £27000.00 per annum + Benefits
Posted: Yesterday
Bury, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
London
ARC IT Recruitment Ltd
Salary: £28000 - £30000 Per Annum
Posted: 4 days ago
Abingdon, Oxfordshire
RecruitX
Salary: Up to £25,000 Per annum DOE
Posted: 4 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £16000 - £18000 per annum + pension, holiday
Posted: 4 days ago
Leicestershire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 4 days ago