The table below looks at the statistics for the Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Technician
Rank 535 616 583
Rank change year-on-year
+81 -33
Permanent jobs requiring a Support Technician 381 291 283
As % of all permanent IT jobs located in England 0.37% 0.27% 0.28%
As % of the Job Titles category 0.39% 0.28% 0.29%
Number of salaries quoted 331 231 264
Average salary £23,500 £24,690 £24,823
Average salary % change year-on-year
-4.81% -0.53%
90% offered a salary of more than £19,000 £18,500 £19,000
10% offered a salary of more than £33,500 £32,500 £35,750
UK excluding London average salary £22,500 £23,500 £23,500
% change year-on-year
-4.25% -
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96460 103322 95939
As % of all permanent IT jobs located in England 94.34% 94.48% 94.28%
Number of salaries quoted 80662 85110 80222
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,375
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the England region.

Support Technician Salary Trend in England

Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Technician across the England region over the 3 months to 31 July 2015.

Support Technician Salary Histogram in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +63 89 £30,000 +11.11% 11
South East -12 77 £22,000 +3.52% 8
East of England +21 62 £23,000 -11.53% 4
North West +28 51 £24,000 +3.22% 10
South West -1 45 £20,000 -27.27% 6
Yorkshire +13 29 £22,000 -9.63% 2
East Midlands +15 24 £20,000 -9.09% 1
West Midlands -18 4 £28,000 +23.75% 2
North East -12 1 £22,500 +12.50% 1
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 455 (64.17%) Windows
2 349 (49.22%) Microsoft
3 323 (45.56%) Active Directory
4 170 (23.98%) MS Office
5 164 (23.13%) VMware
6 151 (21.30%) MS Exchange
7 150 (21.16%) MS Excel
8 148 (20.87%) Windows 7
9 145 (20.45%) Windows Server 2008
10 126 (17.77%) TCP/IP
11 120 (16.93%) Windows Server 2012
12 116 (16.36%) Citrix
13 108 (15.23%) VMware Infrastructure
14 102 (14.39%) ITIL
15 98 (13.82%) Windows 8
16 97 (13.68%) SQL
16 97 (13.68%) DNS
17 88 (12.41%) Windows Server 2003
17 88 (12.41%) DHCP
18 84 (11.85%) LAN
19 82 (11.57%) Blackberry
20 79 (11.14%) SQL Server
21 78 (11.00%) WAN
22 76 (10.72%) Microsoft Certification
23 75 (10.58%) Finance
24 71 (10.01%) Windows XP
25 68 (9.59%) Firewall
26 65 (9.17%) SLA
27 64 (9.03%) VPN
28 63 (8.89%) Office 365

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 151 (21.30%) MS Exchange
2 60 (8.46%) Exchange Server 2010
3 49 (6.91%) Exchange Server 2013
4 47 (6.63%) SharePoint
5 44 (6.21%) Exchange Server 2007
6 34 (4.80%) Lync
7 16 (2.26%) IIS
8 13 (1.83%) Blackberry Enterprise Server
9 12 (1.69%) Exchange Server 2003
9 12 (1.69%) SharePoint 2013
10 10 (1.41%) IBM Notes
11 7 (0.99%) Tomcat
12 4 (0.56%) SharePoint 2010
13 3 (0.42%) GlassFish
13 3 (0.42%) Apache
14 2 (0.28%) Moodle
14 2 (0.28%) WorkSite
15 1 (0.14%) SharePoint Server
Applications
1 170 (23.98%) MS Office
2 150 (21.16%) MS Excel
3 7 (0.99%) Adobe Creative Suite
4 3 (0.42%) MS Visio
4 3 (0.42%) AutoCAD
4 3 (0.42%) Spreadsheet
5 2 (0.28%) InDesign
5 2 (0.28%) Acrobat
6 1 (0.14%) MS PowerPoint
6 1 (0.14%) PowerPivot
6 1 (0.14%) MS Project
Business Applications
1 17 (2.40%) Dynamics GP
2 7 (0.99%) Dynamics CRM
3 5 (0.71%) Dynamics NAV
4 4 (0.56%) Sage 200
4 4 (0.56%) Oracle Payables
4 4 (0.56%) Exchequer
4 4 (0.56%) Pegasus Opera
5 2 (0.28%) HiPortfolio
6 1 (0.14%) Summit
6 1 (0.14%) Retail-J
6 1 (0.14%) Line 500
6 1 (0.14%) Sage 1000
6 1 (0.14%) Sage CRM
6 1 (0.14%) Dynamics AX
Cloud Services
1 63 (8.89%) Office 365
2 3 (0.42%) Amazon EC2
2 3 (0.42%) Amazon S3
2 3 (0.42%) Microsoft Azure
2 3 (0.42%) Amazon AWS
2 3 (0.42%) SaaS
3 2 (0.28%) Cloud Computing
4 1 (0.14%) Google Drive
4 1 (0.14%) OneDrive
4 1 (0.14%) Google Apps
Communications & Networking
1 126 (17.77%) TCP/IP
2 97 (13.68%) DNS
3 88 (12.41%) DHCP
4 84 (11.85%) LAN
5 78 (11.00%) WAN
6 68 (9.59%) Firewall
7 64 (9.03%) VPN
8 39 (5.50%) Wireless
9 38 (5.36%) VoIP
10 37 (5.22%) SAN
11 28 (3.95%) Wi-Fi
12 26 (3.67%) Internet
13 18 (2.54%) Ethernet
14 16 (2.26%) VLAN
15 15 (2.12%) IP Telephony
16 13 (1.83%) WLAN
17 9 (1.27%) Intranet
18 8 (1.13%) Cisco ASA
18 8 (1.13%) ADSL
18 8 (1.13%) Broadband
Database & Business Intelligence
1 79 (11.14%) SQL Server
2 20 (2.82%) SQL Server 2012
3 14 (1.97%) SQL Server 2008
4 12 (1.69%) Crystal Reports
5 8 (1.13%) Data Mining
5 8 (1.13%) MySQL
6 6 (0.85%) SQL Server Integration Services
7 4 (0.56%) SQL Server Reporting Services
7 4 (0.56%) SQL Server 2005
7 4 (0.56%) BusinessObjects
7 4 (0.56%) SQL Server 2000
7 4 (0.56%) MS Access
8 3 (0.42%) Relational Database
9 2 (0.28%) PostgreSQL
10 1 (0.14%) Oracle OLAP
10 1 (0.14%) Crystal Dashboard Design
10 1 (0.14%) OLAP
10 1 (0.14%) EDRMS
10 1 (0.14%) OLAP Cube
10 1 (0.14%) Oracle Database
General
1 75 (10.58%) Finance
2 36 (5.08%) Telecoms
3 32 (4.51%) Banking
4 28 (3.95%) Retail
5 22 (3.10%) Marketing
6 17 (2.40%) Manufacturing
7 11 (1.55%) Back Office
8 7 (0.99%) Electronics
9 6 (0.85%) Front Office
9 6 (0.85%) Legal
9 6 (0.85%) Investment Banking
10 5 (0.71%) Law
11 4 (0.56%) Advertising
11 4 (0.56%) Automotive
12 3 (0.42%) Pharmaceutical
12 3 (0.42%) Financial Institution
12 3 (0.42%) Multimedia
13 2 (0.28%) Local Government
14 1 (0.14%) Publishing
14 1 (0.14%) Games
Libraries, Frameworks & Software Standards
1 7 (0.99%) HTML
1 7 (0.99%) Web Services
2 6 (0.85%) .NET
3 4 (0.56%) XML
4 2 (0.28%) ASP.NET
5 1 (0.14%) COM
5 1 (0.14%) XSL
5 1 (0.14%) Middleware
5 1 (0.14%) Application Packaging
Miscellaneous
1 82 (11.57%) Blackberry
2 36 (5.08%) iPad
3 35 (4.94%) iPhone
4 30 (4.23%) Analytical Skills
5 25 (3.53%) Video Conferencing
6 10 (1.41%) Mathematics
7 9 (1.27%) Data Centre
8 8 (1.13%) Private Cloud
8 8 (1.13%) iSeries
8 8 (1.13%) Digital Media
8 8 (1.13%) NHS
9 6 (0.85%) VLE
10 5 (0.71%) Replication
10 5 (0.71%) Fixed Income
10 5 (0.71%) Statistics
10 5 (0.71%) EPoS
11 4 (0.56%) Thin Client
11 4 (0.56%) Mobile App
11 4 (0.56%) Enterprise Software
11 4 (0.56%) User Experience
Operating Systems
1 455 (64.17%) Windows
2 148 (20.87%) Windows 7
3 145 (20.45%) Windows Server 2008
4 120 (16.93%) Windows Server 2012
5 98 (13.82%) Windows 8
6 88 (12.41%) Windows Server 2003
7 71 (10.01%) Windows XP
8 53 (7.48%) Android
9 49 (6.91%) Apple iOS
10 48 (6.77%) Mac OS X
11 47 (6.63%) Linux
12 33 (4.65%) Windows Vista
13 18 (2.54%) UNIX
14 14 (1.97%) Mac OS
15 5 (0.71%) Solaris
15 5 (0.71%) OS/400
16 3 (0.42%) Windows Mobile
16 3 (0.42%) Windows 2000 Server
16 3 (0.42%) CentOS
17 2 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 102 (14.39%) ITIL
2 32 (4.51%) Service Delivery
3 29 (4.09%) Time Management
4 24 (3.39%) Disaster Recovery
5 16 (2.26%) CRM
5 16 (2.26%) Software Deployment
6 13 (1.83%) Software Testing
6 13 (1.83%) Incident Management
7 12 (1.69%) Change Management
7 12 (1.69%) Asset Management
7 12 (1.69%) Kalman Filter
8 10 (1.41%) Mobile Device Management
8 10 (1.41%) System Testing
9 9 (1.27%) Service Management
9 9 (1.27%) Business Intelligence
10 8 (1.13%) ERP
10 8 (1.13%) Investment Management
11 7 (0.99%) Signal Processing
11 7 (0.99%) ITIL V3
11 7 (0.99%) Systems Analysis
Programming Languages
1 97 (13.68%) SQL
2 14 (1.97%) T-SQL
3 12 (1.69%) C
4 8 (1.13%) Java
5 5 (0.71%) PowerShell
6 4 (0.56%) VB
6 4 (0.56%) PHP
7 3 (0.42%) JavaScript
7 3 (0.42%) Perl
7 3 (0.42%) C#
8 2 (0.28%) PL/SQL
8 2 (0.28%) VBScript
8 2 (0.28%) Bash Shell
8 2 (0.28%) Ruby
9 1 (0.14%) sed
9 1 (0.14%) C-shell
9 1 (0.14%) Python
9 1 (0.14%) Shell Script
9 1 (0.14%) AWK
9 1 (0.14%) VB6
Qualifications
1 76 (10.72%) Microsoft Certification
2 41 (5.78%) MCP
3 35 (4.94%) MCSA
3 35 (4.94%) Degree
4 33 (4.65%) A+ Certification
5 27 (3.81%) MCSE
6 20 (2.82%) CCNA
6 20 (2.82%) Cisco Certification
7 14 (1.97%) Security Cleared
8 11 (1.55%) MCTS
9 9 (1.27%) VMware Certified Professional (VCP)
10 8 (1.13%) PhD
10 8 (1.13%) CCNP
10 8 (1.13%) HND
11 7 (0.99%) CCA
11 7 (0.99%) Citrix Certification
12 6 (0.85%) HNC
12 6 (0.85%) SC Cleared
13 5 (0.71%) Network+ Certification
14 4 (0.56%) MCITP
Quality Assurance & Compliance
1 65 (9.17%) SLA
2 6 (0.85%) ISO/IEC 27001
3 5 (0.71%) ISO 9001
4 2 (0.28%) PCI DSS
5 1 (0.14%) Sarbanes-Oxley
5 1 (0.14%) ISO 14001
System Software
1 323 (45.56%) Active Directory
2 108 (15.23%) VMware Infrastructure
3 33 (4.65%) XenApp
4 31 (4.37%) vSphere
5 20 (2.82%) Hyper-V
6 11 (1.55%) Terminal Services
7 8 (1.13%) XenServer
8 6 (0.85%) VMware ESXi
8 6 (0.85%) VMware ESX
9 5 (0.71%) Citrix Presentation Server
10 4 (0.56%) Terminal Server
10 4 (0.56%) XenDesktop
11 2 (0.28%) VMware Server
12 1 (0.14%) Xen
12 1 (0.14%) Microsoft Virtual Server
12 1 (0.14%) ISA Server
12 1 (0.14%) Forefront TMG
Systems Management
1 28 (3.95%) SCCM
2 12 (1.69%) Backup Exec
3 10 (1.41%) Casper Suite
4 4 (0.56%) Symantec Endpoint Protection
5 1 (0.14%) Opsview
5 1 (0.14%) WSUS
5 1 (0.14%) Nagios
5 1 (0.14%) ARCserve
5 1 (0.14%) MAILsweeper
5 1 (0.14%) DameWare
Vendors
1 349 (49.22%) Microsoft
2 164 (23.13%) VMware
3 116 (16.36%) Citrix
4 59 (8.32%) Apple
5 56 (7.90%) Cisco
6 35 (4.94%) HP
7 25 (3.53%) Oracle
8 24 (3.39%) IronPort
9 20 (2.82%) Bloomberg
10 18 (2.54%) Symantec
11 16 (2.26%) RightFax
12 14 (1.97%) FactSet
12 14 (1.97%) Trend Micro
12 14 (1.97%) SimCorp
12 14 (1.97%) Avaya
13 12 (1.69%) Adobe
13 12 (1.69%) Sophos
14 11 (1.55%) Dell
14 11 (1.55%) Veeam
15 10 (1.41%) EMC
Godalming, Surrey
Step Ahead Recruitment
Salary: £43k per year
Posted: 18 hours ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 20 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum
Posted: 21 hours ago
Basildon, Essex
Oscar Associates (UK) Ltd
Salary: £25000 - £27000 per annum
Posted: 21 hours ago
Eastbourne, East Sussex
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: 21 hours ago
Haywards Heath, West Sussex
Circle Recruitment
Salary: £22000 - £28000 per annum
Posted: 22 hours ago
Oldham, Lancashire
Senitor Associates
Salary: £16000 - £22000 per annum + Microsoft Training provided
Posted: Yesterday
Crawley, West Sussex
Bluetownonline
Salary: £28k per year
Posted: Yesterday
London
Oasis Academy
Salary: From £25,620 to £28,845 per annum
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £33500 per annum + Bonus & Benefits
Posted: 2 days ago
Sidcup, Kent
RecruitmentRevolution.com Limited
Salary: Up to £25,000 per annum + Benefits
Posted: 2 days ago
Runcorn, Cheshire
Evolution Recruitment Solutions
Salary: 16,500 - 18,000
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £15000 - £18000 per annum
Posted: 2 days ago
Liverpool, Merseyside
Clayton Group
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Wiltshire
Experis Ltd
Posted: 3 days ago
Norfolk
Cooper Lomaz Recruitment Ltd
Salary: £19.5k per year
Posted: 3 days ago
Uxbridge, Middlesex
CV Screen Ltd
Salary: Up to £24k plus benefits
Posted: 4 days ago
Reading, Berkshire
Polar Recruitment
Salary: £17000 - £40000 per annum + Uplift and Benefits
Posted: 4 days ago
City, London
Polar Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 4 days ago
Bristol, Avon
Premier IT
Salary: £27000 per annum
Posted: 4 days ago