The table below looks at the statistics for the Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Technician
Rank 515 644 660
Rank change year-on-year
+129 +16
Permanent jobs requiring a Support Technician 380 207 218
As % of all permanent IT jobs located in England 0.38% 0.22% 0.21%
As % of the Job Titles category 0.41% 0.23% 0.22%
Number of salaries quoted 311 184 200
Average salary £24,000 £26,000 £22,500
Average salary % change year-on-year
-7.69% +15.55%
90% offered a salary of more than £18,000 £19,000 £17,050
10% offered a salary of more than £30,500 £37,500 £32,500
UK excluding London average salary £23,000 £26,500 £21,500
% change year-on-year
-13.20% +23.25%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93674 90433 98244
As % of all permanent IT jobs located in England 94.80% 94.55% 95.13%
Number of salaries quoted 78627 73802 84913
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the England region.

Support Technician Salary Trend in England

Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Technician across the England region over the 3 months to 30 January 2015.

Support Technician Salary Histogram in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East 0 83 £22,000 -6.38% 16
London +20 74 £27,750 +0.90% 9
Yorkshire +23 54 £23,500 +23.68% 13
West Midlands +16 38 £25,000 -18.03% 4
East Midlands +42 36 £22,500 -6.25% 4
East of England +7 34 £24,500 -18.33% 3
North West +16 33 £21,500 -21.81% 9
South West -3 28 £24,750 -17.50% 3
North East -14 1 £26,000 +1.96%
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 574 (69.91%) Windows
2 388 (47.26%) Microsoft
3 289 (35.20%) Active Directory
4 250 (30.45%) MS Office
5 246 (29.96%) Windows 7
6 232 (28.26%) Windows Server 2008
7 228 (27.77%) VMware
8 221 (26.92%) MS Excel
9 187 (22.78%) DNS
10 182 (22.17%) MS Exchange
11 170 (20.71%) Windows XP
12 162 (19.73%) Windows Server 2012
13 161 (19.61%) TCP/IP
13 161 (19.61%) Citrix
14 159 (19.37%) DHCP
15 158 (19.24%) Windows Server 2003
16 154 (18.76%) ITIL
17 143 (17.42%) Firewall
18 129 (15.71%) VMware Infrastructure
19 109 (13.28%) SQL Server
20 107 (13.03%) SQL
21 105 (12.79%) Cisco
22 101 (12.30%) VPN
23 97 (11.81%) Microsoft Certification
24 96 (11.69%) Windows 8
25 92 (11.21%) Linux
26 85 (10.35%) SLA
26 85 (10.35%) Service Delivery
27 83 (10.11%) Wireless
28 82 (9.99%) Apple

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 182 (22.17%) MS Exchange
2 81 (9.87%) Exchange Server 2010
3 65 (7.92%) SharePoint
4 41 (4.99%) Exchange Server 2007
5 39 (4.75%) Lync
6 32 (3.90%) IIS
7 29 (3.53%) Exchange Server 2003
8 24 (2.92%) Exchange Server 2013
9 22 (2.68%) Apache
10 13 (1.58%) Tomcat
11 11 (1.34%) SharePoint 2013
11 11 (1.34%) SharePoint 2010
12 6 (0.73%) Blackberry Enterprise Server
13 5 (0.61%) nginx
14 4 (0.49%) WordPress
14 4 (0.49%) GroupWise
14 4 (0.49%) CMS
15 3 (0.37%) WebLogic
15 3 (0.37%) SAS
15 3 (0.37%) Moodle
Applications
1 250 (30.45%) MS Office
2 221 (26.92%) MS Excel
3 3 (0.37%) MS PowerPoint
4 2 (0.24%) Spreadsheet
4 2 (0.24%) Adobe Creative Suite
4 2 (0.24%) MS Visio
5 1 (0.12%) MS Project
5 1 (0.12%) AutoCAD
Business Applications
1 7 (0.85%) Google Analytics
2 4 (0.49%) Dynamics NAV
3 3 (0.37%) Dynamics CRM
4 1 (0.12%) Sage 50
4 1 (0.12%) Eikon
4 1 (0.12%) Dynamics AX
4 1 (0.12%) SAP Oil and Gas
4 1 (0.12%) Sage 1000
4 1 (0.12%) Oracle EBS R12
4 1 (0.12%) Magento
Cloud Services
1 57 (6.94%) Office 365
2 15 (1.83%) SaaS
3 5 (0.61%) Google Apps
4 3 (0.37%) Amazon AWS
4 3 (0.37%) Cloud Computing
5 2 (0.24%) PaaS
6 1 (0.12%) Microsoft Azure
Communications & Networking
1 187 (22.78%) DNS
2 161 (19.61%) TCP/IP
3 159 (19.37%) DHCP
4 143 (17.42%) Firewall
5 101 (12.30%) VPN
6 83 (10.11%) Wireless
7 79 (9.62%) Internet
8 70 (8.53%) WAN
9 66 (8.04%) LAN
10 53 (6.46%) Intranet
11 47 (5.72%) SAN
12 39 (4.75%) VoIP
13 30 (3.65%) VLAN
14 25 (3.05%) IP Telephony
15 22 (2.68%) Wi-Fi
16 20 (2.44%) ADSL
17 18 (2.19%) Cisco ASA
18 14 (1.71%) Network Security
19 13 (1.58%) Broadband
20 10 (1.22%) SSL
Database & Business Intelligence
1 109 (13.28%) SQL Server
2 25 (3.05%) SQL Server 2008
3 13 (1.58%) SQL Server 2012
4 10 (1.22%) MySQL
4 10 (1.22%) Crystal Reports
5 9 (1.10%) Relational Database
6 7 (0.85%) SQL Server 2005
7 6 (0.73%) Oracle Database
8 4 (0.49%) MS Access
9 3 (0.37%) SQL Server Reporting Services
10 1 (0.12%) Oracle Reports
10 1 (0.12%) Oracle Discoverer
10 1 (0.12%) PostgreSQL
10 1 (0.12%) Business Intelligence Development Studio
10 1 (0.12%) SQL Server Integration Services
Development Applications
1 15 (1.83%) Toad
2 10 (1.22%) Team Foundation Server
General
1 49 (5.97%) Finance
2 32 (3.90%) Retail
3 30 (3.65%) Telecoms
4 27 (3.29%) Marketing
5 24 (2.92%) Manufacturing
6 22 (2.68%) Banking
7 12 (1.46%) Legal
8 8 (0.97%) Games
9 6 (0.73%) Advertising
10 4 (0.49%) German Language
10 4 (0.49%) General Ledger
10 4 (0.49%) Law
11 3 (0.37%) Back Office
11 3 (0.37%) Investment Banking
11 3 (0.37%) Local Government
12 1 (0.12%) Multimedia
12 1 (0.12%) Military
12 1 (0.12%) Pharmaceutical
12 1 (0.12%) Electronics
12 1 (0.12%) Aerospace
Libraries, Frameworks & Software Standards
1 20 (2.44%) .NET
2 14 (1.71%) COM+
3 13 (1.58%) XML
4 12 (1.46%) XSL
5 11 (1.34%) HTML
6 8 (0.97%) .NET Framework
7 6 (0.73%) ASP.NET
8 4 (0.49%) Middleware
9 3 (0.37%) EDI
9 3 (0.37%) Java EE
10 2 (0.24%) LAMP
11 1 (0.12%) COM
11 1 (0.12%) XSLT
11 1 (0.12%) CSS
11 1 (0.12%) SOAP
11 1 (0.12%) Flash
11 1 (0.12%) MAPI
11 1 (0.12%) X-Windows
11 1 (0.12%) EDIFACT
Miscellaneous
1 62 (7.55%) Analytical Skills
2 55 (6.70%) Blackberry
3 28 (3.41%) Management Information System
4 19 (2.31%) iPhone
5 13 (1.58%) iPad
6 11 (1.34%) Mathematics
7 10 (1.22%) Streaming Media
7 10 (1.22%) Enterprise Software
8 9 (1.10%) EPoS
9 8 (0.97%) Computer Science
10 6 (0.73%) Fat Client
10 6 (0.73%) Thin Client
11 5 (0.61%) PDA
12 4 (0.49%) iSeries
12 4 (0.49%) Data Protection Act
12 4 (0.49%) Smartphone
12 4 (0.49%) Digital Media
13 3 (0.37%) Client/Server
13 3 (0.37%) Open Source
13 3 (0.37%) Kindle
Operating Systems
1 574 (69.91%) Windows
2 246 (29.96%) Windows 7
3 232 (28.26%) Windows Server 2008
4 170 (20.71%) Windows XP
5 162 (19.73%) Windows Server 2012
6 158 (19.24%) Windows Server 2003
7 96 (11.69%) Windows 8
8 92 (11.21%) Linux
9 49 (5.97%) Android
10 42 (5.12%) Mac OS X
11 36 (4.38%) UNIX
12 30 (3.65%) Windows Vista
13 23 (2.80%) Apple iOS
14 15 (1.83%) Solaris
14 15 (1.83%) Mac OS
15 9 (1.10%) Windows 2000
16 7 (0.85%) Ubuntu
17 6 (0.73%) CentOS
18 3 (0.37%) Windows Mobile
19 2 (0.24%) Windows 2000 Server
Processes & Methodologies
1 154 (18.76%) ITIL
2 85 (10.35%) Service Delivery
3 24 (2.92%) Service Management
4 18 (2.19%) Performance Management
5 17 (2.07%) Disaster Recovery
5 17 (2.07%) ERP
6 16 (1.95%) ITSM
7 15 (1.83%) Agile Software Development
7 15 (1.83%) Change Control
8 14 (1.71%) Coaching
8 14 (1.71%) Kalman Filter
9 12 (1.46%) Root Cause Analysis
9 12 (1.46%) Business Intelligence
10 11 (1.34%) Time Management
11 9 (1.10%) Migration
11 9 (1.10%) Change Management
11 9 (1.10%) Data Protection
12 8 (0.97%) Incident Management
12 8 (0.97%) Information Security
13 7 (0.85%) CRM
Programming Languages
1 107 (13.03%) SQL
2 18 (2.19%) PowerShell
2 18 (2.19%) VB
3 16 (1.95%) PL/SQL
4 15 (1.83%) T-SQL
5 14 (1.71%) VBScript
6 13 (1.58%) C#
7 11 (1.34%) VBA
8 8 (0.97%) VB.NET
8 8 (0.97%) JavaScript
9 5 (0.61%) PHP
10 4 (0.49%) VB6
11 3 (0.37%) Java
11 3 (0.37%) C++
11 3 (0.37%) Shell Script
12 2 (0.24%) ABAP
12 2 (0.24%) C
13 1 (0.12%) COBOL
13 1 (0.12%) RPG
13 1 (0.12%) Bash Shell
Qualifications
1 97 (11.81%) Microsoft Certification
2 71 (8.65%) Degree
3 67 (8.16%) MCP
4 50 (6.09%) MCSE
5 30 (3.65%) MCSA
5 30 (3.65%) A+ Certification
6 28 (3.41%) Cisco Certification
6 28 (3.41%) CCNA
7 22 (2.68%) VMware Certified Professional (VCP)
8 12 (1.46%) MCITP
8 12 (1.46%) ITIL Foundation Certificate
8 12 (1.46%) ITIL Certification
9 10 (1.22%) MCTS
9 10 (1.22%) HND
10 9 (1.10%) MCDST
11 7 (0.85%) CCVP
11 7 (0.85%) Security Cleared
12 6 (0.73%) Citrix Certification
13 5 (0.61%) PhD
13 5 (0.61%) CCA
Quality Assurance & Compliance
1 85 (10.35%) SLA
2 26 (3.17%) ISO 9001
3 14 (1.71%) QA
4 2 (0.24%) ISO/IEC 27001
4 2 (0.24%) Sarbanes-Oxley
5 1 (0.12%) PCI DSS
5 1 (0.12%) HL7
System Software
1 289 (35.20%) Active Directory
2 129 (15.71%) VMware Infrastructure
3 55 (6.70%) Hyper-V
4 36 (4.38%) XenApp
5 31 (3.78%) vSphere
6 16 (1.95%) VMware ESX
7 11 (1.34%) XenServer
8 9 (1.10%) XenDesktop
9 8 (0.97%) VMware ESXi
10 5 (0.61%) Microsoft Virtual Server
11 4 (0.49%) Terminal Services
11 4 (0.49%) VMware Workstation
12 3 (0.37%) Terminal Server
12 3 (0.37%) VMware Server
13 1 (0.12%) NFS
13 1 (0.12%) Forefront TMG
13 1 (0.12%) VirtualBox
13 1 (0.12%) FreeRADIUS
13 1 (0.12%) KVM
Systems Management
1 34 (4.14%) Backup Exec
2 22 (2.68%) SCCM
3 9 (1.10%) NetCrunch
3 9 (1.10%) EMC NetWorker
4 7 (0.85%) WSUS
5 6 (0.73%) Norton AntiVirus
6 5 (0.61%) Foglight
6 5 (0.61%) Casper Suite
7 3 (0.37%) Symantec Endpoint Protection
8 2 (0.24%) Zenoss
9 1 (0.12%) Systems Management Server (SMS)
9 1 (0.12%) OpenView Configuration Management
9 1 (0.12%) DameWare
9 1 (0.12%) McAfee ePO
9 1 (0.12%) Windows Intune
9 1 (0.12%) SCDPM
9 1 (0.12%) SCOM
9 1 (0.12%) SCVMM
Vendors
1 388 (47.26%) Microsoft
2 228 (27.77%) VMware
3 161 (19.61%) Citrix
4 105 (12.79%) Cisco
5 82 (9.99%) Apple
6 54 (6.58%) HP
7 50 (6.09%) EMC
8 27 (3.29%) Dell
8 27 (3.29%) Symantec
9 25 (3.05%) Oracle
10 16 (1.95%) Mitel
11 15 (1.83%) Avaya
12 13 (1.58%) Adobe
12 13 (1.58%) Veeam
13 12 (1.46%) Google
14 11 (1.34%) Sage
15 10 (1.22%) SonicWALL
15 10 (1.22%) DataCore
16 9 (1.10%) SAP
16 9 (1.10%) CheckPoint
Nottingham, Nottinghamshire
Uniting Ambition
Salary: £25k - 32k per year
Posted: Yesterday
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Competitive
Posted: Yesterday
London
Premier IT
Salary: £24000 - £27000 per annum + benefits
Posted: 2 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £30000 per annum + Benefits
Posted: 2 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum + bens
Posted: 2 days ago
Nottingham, Nottinghamshire
Evolution Recruitment Solutions
Salary: 18-25k
Posted: 2 days ago
Haywards Heath, West Sussex
ARC IT Recruitment Ltd
Salary: £26000 Per Annum
Posted: 2 days ago
Midlands
EMBS- People Transfer
Salary: To £18k Dependent on Experience
Posted: 2 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Excellent Benefits
Posted: 2 days ago
Leeds, West Yorkshire
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Salary: £20000 per annum
Posted: 3 days ago
Watford, Hertfordshire
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Salary: £25000 - £35000 per annum
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Buckinghamshire
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Salary: £18000 - £20000 per annum + Benefits
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Stockport, Cheshire
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Salary: £18000 - £20000 per annum + Benefits
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Leatherhead, Surrey
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Manchester, Lancashire
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Altrincham, Cheshire
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Crawley, West Sussex
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