The table below looks at the statistics for the Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Support Technician
Rank 555 575 618
Rank change year-on-year
+20 +43
Permanent jobs requiring a Support Technician 352 263 274
As % of all permanent IT jobs located in England 0.33% 0.26% 0.25%
As % of the Job Titles category 0.35% 0.28% 0.26%
Number of salaries quoted 257 247 246
Average salary £24,690 £24,000 £24,000
Average salary % change year-on-year
+2.87% -
90% offered a salary of more than £19,000 £19,000 £16,000
10% offered a salary of more than £32,500 £38,700 £35,000
UK excluding London average salary £23,000 £23,500 £23,000
% change year-on-year
-2.12% +2.17%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
101022 95344 106346
As % of all permanent IT jobs located in England 94.39% 94.22% 95.27%
Number of salaries quoted 82464 79867 91509
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the England region.

Support Technician Salary Trend in England

Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Technician across the England region over the 3 months to 27 August 2014.

Support Technician Salary Histogram in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +3 95 £22,500 -4.25% 19
London +13 79 £28,000 -6.66% 20
East of England +2 49 £25,000 +1.43% 3
South West -2 37 £26,250 +16.66% 8
Yorkshire -27 32 £19,000 -5.00% 5
North West +7 26 £22,500 +18.42% 8
West Midlands -4 15 £25,750 -8.03% 2
East Midlands -14 13 £21,500 -14.00% 3
North East - 6 £19,750 -
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 27 August 2014, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 460 (65.34%) Windows
2 347 (49.29%) Microsoft
3 234 (33.24%) Active Directory
4 231 (32.81%) MS Office
5 200 (28.41%) Windows 7
6 190 (26.99%) MS Excel
7 164 (23.30%) VMware
8 162 (23.01%) Windows Server 2008
9 153 (21.73%) MS Exchange
10 120 (17.05%) Citrix
11 110 (15.63%) Windows Server 2003
12 103 (14.63%) TCP/IP
12 103 (14.63%) VMware Infrastructure
13 101 (14.35%) Windows XP
13 101 (14.35%) ITIL
14 100 (14.20%) DNS
15 97 (13.78%) SQL
16 92 (13.07%) Cisco
17 87 (12.36%) Firewall
18 85 (12.07%) Windows Server 2012
19 78 (11.08%) SQL Server
20 75 (10.65%) Finance
21 73 (10.37%) Degree
22 72 (10.23%) DHCP
23 71 (10.09%) VPN
24 69 (9.80%) Exchange Server 2010
25 65 (9.23%) Linux
26 64 (9.09%) Windows 8
27 63 (8.95%) SLA
28 62 (8.81%) Microsoft Certification

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 27 August 2014, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 153 (21.73%) MS Exchange
2 69 (9.80%) Exchange Server 2010
3 30 (4.26%) SharePoint
4 26 (3.69%) Exchange Server 2007
5 25 (3.55%) IIS
6 18 (2.56%) Exchange Server 2003
7 13 (1.85%) Lync
7 13 (1.85%) Exchange Server 2013
8 10 (1.42%) Blackberry Enterprise Server
9 9 (1.28%) IBM Notes
10 8 (1.14%) SharePoint 2010
11 6 (0.85%) SharePoint 2013
11 6 (0.85%) Apache
11 6 (0.85%) BizTalk Server
12 5 (0.71%) JOnAS
12 5 (0.71%) Tomcat
12 5 (0.71%) GlassFish
13 2 (0.28%) Confluence
14 1 (0.14%) MS Project Server
14 1 (0.14%) Site Server
Applications
1 231 (32.81%) MS Office
2 190 (26.99%) MS Excel
3 4 (0.57%) MS Visio
3 4 (0.57%) AutoCAD
3 4 (0.57%) MS PowerPoint
Business Applications
1 6 (0.85%) Dynamics CRM
2 5 (0.71%) Google Analytics
3 4 (0.57%) Teamcenter
4 3 (0.43%) Dynamics GP
4 3 (0.43%) Sage 1000
4 3 (0.43%) Sage 200
5 2 (0.28%) SalesLogix
6 1 (0.14%) Agresso
6 1 (0.14%) assyst
6 1 (0.14%) Dynamics AX
6 1 (0.14%) Epicor Tropos
6 1 (0.14%) Eikon
Cloud Services
1 40 (5.68%) Office 365
2 10 (1.42%) SaaS
3 2 (0.28%) PaaS
3 2 (0.28%) Amazon AWS
4 1 (0.14%) Google Apps
Communications & Networking
1 103 (14.63%) TCP/IP
2 100 (14.20%) DNS
3 87 (12.36%) Firewall
4 72 (10.23%) DHCP
5 71 (10.09%) VPN
6 45 (6.39%) LAN
6 45 (6.39%) Internet
7 41 (5.82%) WAN
8 34 (4.83%) SAN
9 30 (4.26%) VoIP
10 22 (3.13%) Wireless
10 22 (3.13%) VLAN
11 15 (2.13%) Intranet
12 13 (1.85%) Wi-Fi
13 12 (1.70%) IP Telephony
14 11 (1.56%) Ethernet
15 10 (1.42%) ADSL
15 10 (1.42%) Broadband
16 9 (1.28%) Network Security
17 8 (1.14%) ISDN
Database & Business Intelligence
1 78 (11.08%) SQL Server
2 12 (1.70%) SQL Server 2008
3 10 (1.42%) SQL Server 2012
3 10 (1.42%) Crystal Reports
4 7 (0.99%) Oracle Database
4 7 (0.99%) MySQL
5 6 (0.85%) SQL Server Integration Services
5 6 (0.85%) Relational Database
5 6 (0.85%) SQL Server Reporting Services
6 5 (0.71%) SQL Server 2005
6 5 (0.71%) MS Access
7 3 (0.43%) Data Warehouse
7 3 (0.43%) Oracle Database 11g
8 2 (0.28%) SQL Server Analysis Services
8 2 (0.28%) SQL Server 2000
8 2 (0.28%) PostgreSQL
9 1 (0.14%) Microsoft Analysis Services
9 1 (0.14%) RDBMS
9 1 (0.14%) Oracle Reports
Development Applications
1 7 (0.99%) Toad
2 5 (0.71%) JIRA
3 3 (0.43%) Team Foundation Server
4 2 (0.28%) SQL Server Management Studio (SSMS)
5 1 (0.14%) Visual Studio
5 1 (0.14%) Visual Studio Tools for Office
5 1 (0.14%) MSI
General
1 75 (10.65%) Finance
2 37 (5.26%) Telecoms
3 30 (4.26%) Retail
4 20 (2.84%) Banking
5 15 (2.13%) Marketing
6 11 (1.56%) German Language
6 11 (1.56%) Manufacturing
7 9 (1.28%) Advertising
8 8 (1.14%) Local Government
8 8 (1.14%) French Language
9 6 (0.85%) Legal
10 5 (0.71%) Law
10 5 (0.71%) Spanish Language
11 4 (0.57%) Italian Language
12 3 (0.43%) Financial Institution
12 3 (0.43%) Games
13 2 (0.28%) Military
13 2 (0.28%) Pharmaceutical
14 1 (0.14%) Front Office
14 1 (0.14%) Electronics
Libraries, Frameworks & Software Standards
1 18 (2.56%) .NET
2 13 (1.85%) XML
3 10 (1.42%) XSL
3 10 (1.42%) HTML
4 8 (1.14%) .NET Framework
5 7 (0.99%) ASP.NET
6 3 (0.43%) COM
6 3 (0.43%) COM+
6 3 (0.43%) Web Services
6 3 (0.43%) WCF
6 3 (0.43%) WF
6 3 (0.43%) EDI
6 3 (0.43%) ADO.NET Entity Framework
7 2 (0.28%) CSS
8 1 (0.14%) ADO.NET
8 1 (0.14%) WSH
8 1 (0.14%) XSLT
8 1 (0.14%) jQuery
Miscellaneous
1 40 (5.68%) Blackberry
2 24 (3.41%) iPhone
3 22 (3.13%) Management Information System
4 18 (2.56%) Kindle
5 15 (2.13%) iPad
6 12 (1.70%) Streaming Media
7 8 (1.14%) Fat Client
7 8 (1.14%) EPoS
7 8 (1.14%) Thin Client
8 7 (0.99%) Clustering
8 7 (0.99%) PDA
9 6 (0.85%) Video Conferencing
9 6 (0.85%) Computer Science
10 5 (0.71%) Streaming Video
10 5 (0.71%) Replication
11 4 (0.57%) VLE
11 4 (0.57%) Mathematics
11 4 (0.57%) New Media
11 4 (0.57%) Enterprise Software
12 3 (0.43%) Smartphone
Operating Systems
1 460 (65.34%) Windows
2 200 (28.41%) Windows 7
3 162 (23.01%) Windows Server 2008
4 110 (15.63%) Windows Server 2003
5 101 (14.35%) Windows XP
6 85 (12.07%) Windows Server 2012
7 65 (9.23%) Linux
8 64 (9.09%) Windows 8
9 37 (5.26%) Mac OS X
10 17 (2.41%) Windows Vista
11 16 (2.27%) UNIX
12 15 (2.13%) Android
13 13 (1.85%) Ubuntu
14 12 (1.70%) Mac OS
15 7 (0.99%) CentOS
16 6 (0.85%) Apple iOS
16 6 (0.85%) Windows 2000
17 5 (0.71%) Solaris
17 5 (0.71%) Windows 2000 Server
18 4 (0.57%) Windows Mobile
Processes & Methodologies
1 101 (14.35%) ITIL
2 58 (8.24%) Service Delivery
3 21 (2.98%) CRM
4 20 (2.84%) Service Management
5 18 (2.56%) Disaster Recovery
5 18 (2.56%) Incident Management
6 13 (1.85%) Time Management
7 11 (1.56%) ERP
8 10 (1.42%) E-Commerce
8 10 (1.42%) Project Management
8 10 (1.42%) Performance Management
9 9 (1.28%) Business Intelligence
10 8 (1.14%) Change Management
10 8 (1.14%) Asset Management
10 8 (1.14%) Software Testing
10 8 (1.14%) Software Deployment
11 7 (0.99%) Analytics
11 7 (0.99%) Kalman Filter
11 7 (0.99%) Root Cause Analysis
12 6 (0.85%) Network Management
Programming Languages
1 97 (13.78%) SQL
2 15 (2.13%) T-SQL
2 15 (2.13%) C#
3 14 (1.99%) VB
4 12 (1.70%) VBScript
5 10 (1.42%) PL/SQL
6 9 (1.28%) VBA
7 8 (1.14%) Python
7 8 (1.14%) VB6
8 7 (0.99%) PowerShell
8 7 (0.99%) Java
8 7 (0.99%) JavaScript
9 6 (0.85%) Bash Shell
10 5 (0.71%) VB.NET
10 5 (0.71%) Perl
10 5 (0.71%) PHP
10 5 (0.71%) C
11 3 (0.43%) Shell Script
11 3 (0.43%) Ruby
Qualifications
1 73 (10.37%) Degree
2 62 (8.81%) Microsoft Certification
3 48 (6.82%) MCP
4 31 (4.40%) Cisco Certification
5 30 (4.26%) MCSE
6 26 (3.69%) CCNA
7 20 (2.84%) Security Cleared
8 15 (2.13%) MCSA
9 14 (1.99%) MCITP
10 13 (1.85%) SC Cleared
10 13 (1.85%) A+ Certification
11 11 (1.56%) VMware Certified Professional (VCP)
12 10 (1.42%) MCDST
12 10 (1.42%) ITIL Certification
13 6 (0.85%) HND
14 4 (0.57%) NVQ Level 3
15 3 (0.43%) CCA
15 3 (0.43%) Citrix Certification
16 2 (0.28%) CCNP
16 2 (0.28%) ISEB
Quality Assurance & Compliance
1 63 (8.95%) SLA
2 25 (3.55%) ISO 9001
3 21 (2.98%) QA
4 2 (0.28%) ISO/IEC 27001
4 2 (0.28%) Sarbanes-Oxley
5 1 (0.14%) ISO 14001
5 1 (0.14%) HL7
System Software
1 234 (33.24%) Active Directory
2 103 (14.63%) VMware Infrastructure
3 38 (5.40%) Hyper-V
4 24 (3.41%) XenApp
5 20 (2.84%) vSphere
6 12 (1.70%) Terminal Services
7 11 (1.56%) VMware ESXi
8 10 (1.42%) VMware ESX
9 9 (1.28%) XenDesktop
10 6 (0.85%) Microsoft App-V
11 4 (0.57%) XenServer
12 3 (0.43%) Xen
12 3 (0.43%) Microsoft Virtual Server
13 2 (0.28%) Citrix Presentation Server
14 1 (0.14%) NFS
14 1 (0.14%) Terminal Server
14 1 (0.14%) FreeRADIUS
14 1 (0.14%) UAG
Systems Management
1 27 (3.84%) Backup Exec
2 15 (2.13%) SCCM
3 8 (1.14%) Norton AntiVirus
3 8 (1.14%) WSUS
4 4 (0.57%) Nagios
4 4 (0.57%) SCOM
5 3 (0.43%) SCVMM
5 3 (0.43%) OpenView
6 2 (0.28%) Control-M
6 2 (0.28%) Foglight
6 2 (0.28%) EMC NetWorker
6 2 (0.28%) McAfee ePO
6 2 (0.28%) NetCrunch
7 1 (0.14%) Opsview
7 1 (0.14%) Sysprep
Vendors
1 347 (49.29%) Microsoft
2 164 (23.30%) VMware
3 120 (17.05%) Citrix
4 92 (13.07%) Cisco
5 42 (5.97%) HP
6 37 (5.26%) Apple
7 28 (3.98%) Dell
7 28 (3.98%) EMC
8 22 (3.13%) Symantec
9 18 (2.56%) DataCore
10 17 (2.41%) Oracle
11 14 (1.99%) Sage
12 13 (1.85%) Avaya
13 10 (1.42%) Bloomberg
14 9 (1.28%) Remedy
14 9 (1.28%) McAfee
14 9 (1.28%) Lotus
14 9 (1.28%) IBM
15 8 (1.14%) Salesforce.com
15 8 (1.14%) LANDesk
Manchester, Lancashire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 1 hour ago
Brighton, East Sussex
Connectus
Salary: £30000 - £37000 per annum
Posted: 1 hour ago
Blackburn, Lancashire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + bens
Posted: 1 hour ago
Lincoln, Lincolnshire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 1 hour ago
London
Bespoke Careers
Salary: From £20,000 to £30,000 per annum
Posted: 6 hours ago
Surrey
Deerfoot IT Resources Ltd
Salary: £26000 - £28000 per annum
Posted: 6 hours ago
Winsford, Cheshire
Roc Search
Salary: £22000 - £24000 per annum
Posted: 7 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 8 hours ago
Reading, Berkshire
Oscar Associates (UK) Ltd
Salary: £28000 - £30000 per annum + Excellent Benefits
Posted: 8 hours ago
Essex
Oscar Associates (UK) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 8 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 9 hours ago
City, London
Explore Recruitment Solutions
Salary: £26000 - £35000 per annum
Posted: 23 hours ago
Huddersfield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £21000 per annum
Posted: Yesterday
Dorking, Surrey
Evolution Recruitment Solutions
Salary: 20.000 - 23.000
Posted: Yesterday
Cheltenham, Gloucestershire
Amsys
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: Yesterday
Oxfordshire
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Warrington, Cheshire
Circle Recruitment
Salary: £16000 - £18000 per annum + benefits
Posted: Yesterday
Dorking, Surrey
Greywood Associates Limited
Salary: £18000 - £24000 per annum + excellent benefits
Posted: Yesterday
Runcorn, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday