The table below looks at the statistics for the Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Support Technician
Rank 586 575 619
Rank change year-on-year
-11 +44
Permanent jobs requiring a Support Technician 307 356 264
As % of all permanent IT jobs located in England 0.30% 0.32% 0.25%
As % of the Job Titles category 0.31% 0.33% 0.26%
Number of salaries quoted 268 314 247
Average salary £24,000 £24,000 £22,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £19,000 £19,000 £17,000
10% offered a salary of more than £35,000 £37,500 £35,000
UK excluding London average salary £22,500 £23,000 £22,000
% change year-on-year
-2.17% +4.54%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97876 106372 100372
As % of all permanent IT jobs located in England 94.70% 94.57% 94.78%
Number of salaries quoted 80918 87012 84539
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the England region.

Support Technician Salary Trend in England

Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Technician across the England region over the 3 months to 17 April 2015.

Support Technician Salary Histogram in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -18 78 £30,000 +9.09% 10
South East -35 53 £22,500 -6.25% 18
East of England +44 46 £21,000 -22.93% 8
East Midlands +34 40 £22,500 +5.88% 5
South West -11 34 £20,125 -22.59% 5
West Midlands -7 20 £25,000 +28.21% 1
North West -1 19 £24,500 +11.36% 4
Yorkshire -16 14 £21,750 +3.57% 3
North East -1 5 £19,000 -25.49% 2
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 17 April 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 504 (70.59%) Windows
2 380 (53.22%) Microsoft
3 303 (42.44%) Active Directory
4 215 (30.11%) MS Office
5 194 (27.17%) VMware
6 189 (26.47%) MS Excel
6 189 (26.47%) MS Exchange
6 189 (26.47%) Windows Server 2008
7 179 (25.07%) Windows 7
8 155 (21.71%) TCP/IP
9 146 (20.45%) DNS
9 146 (20.45%) Windows Server 2012
10 145 (20.31%) Citrix
11 128 (17.93%) Windows XP
12 127 (17.79%) DHCP
13 126 (17.65%) ITIL
14 123 (17.23%) Windows Server 2003
15 121 (16.95%) Firewall
16 119 (16.67%) VMware Infrastructure
17 98 (13.73%) Microsoft Certification
18 97 (13.59%) VPN
19 95 (13.31%) SQL
19 95 (13.31%) Windows 8
20 90 (12.61%) Exchange Server 2010
21 87 (12.18%) Apple
22 86 (12.04%) SQL Server
23 82 (11.48%) Cisco
24 79 (11.06%) Linux
24 79 (11.06%) Blackberry
25 70 (9.80%) LAN

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 17 April 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 189 (26.47%) MS Exchange
2 90 (12.61%) Exchange Server 2010
3 62 (8.68%) SharePoint
4 55 (7.70%) Exchange Server 2007
5 42 (5.88%) Lync
6 39 (5.46%) Exchange Server 2013
7 25 (3.50%) Exchange Server 2003
8 24 (3.36%) Apache
9 20 (2.80%) IIS
10 16 (2.24%) Tomcat
11 15 (2.10%) Blackberry Enterprise Server
11 15 (2.10%) SharePoint 2013
12 7 (0.98%) SharePoint 2010
12 7 (0.98%) IBM Notes
13 5 (0.70%) nginx
13 5 (0.70%) Moodle
14 4 (0.56%) GroupWise
14 4 (0.56%) WordPress
15 3 (0.42%) Drupal
15 3 (0.42%) GlassFish
Applications
1 215 (30.11%) MS Office
2 189 (26.47%) MS Excel
3 7 (0.98%) Adobe Creative Suite
4 3 (0.42%) MS Visio
5 2 (0.28%) MS PowerPoint
5 2 (0.28%) Spreadsheet
6 1 (0.14%) AutoCAD
Business Applications
1 7 (0.98%) Dynamics NAV
2 5 (0.70%) Dynamics CRM
3 2 (0.28%) Exchequer
3 2 (0.28%) Pegasus Opera
3 2 (0.28%) HiPortfolio
3 2 (0.28%) Sage 200
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Summit
4 1 (0.14%) Sage 1000
4 1 (0.14%) Magento
Cloud Services
1 55 (7.70%) Office 365
2 7 (0.98%) SaaS
3 4 (0.56%) Amazon AWS
4 3 (0.42%) Microsoft Azure
4 3 (0.42%) Google Apps
5 2 (0.28%) Cloud Computing
6 1 (0.14%) Amazon EC2
6 1 (0.14%) Amazon S3
6 1 (0.14%) Symantec.cloud
6 1 (0.14%) OneDrive
Communications & Networking
1 155 (21.71%) TCP/IP
2 146 (20.45%) DNS
3 127 (17.79%) DHCP
4 121 (16.95%) Firewall
5 97 (13.59%) VPN
6 70 (9.80%) LAN
7 69 (9.66%) WAN
8 63 (8.82%) Wireless
8 63 (8.82%) Internet
9 33 (4.62%) SAN
9 33 (4.62%) Intranet
10 28 (3.92%) VoIP
11 22 (3.08%) ADSL
12 20 (2.80%) VLAN
13 16 (2.24%) Wi-Fi
14 15 (2.10%) IP Telephony
14 15 (2.10%) Broadband
15 12 (1.68%) Network Security
16 8 (1.12%) Cisco ASA
16 8 (1.12%) SMTP
Database & Business Intelligence
1 86 (12.04%) SQL Server
2 21 (2.94%) SQL Server 2008
3 18 (2.52%) SQL Server 2012
4 14 (1.96%) MySQL
5 8 (1.12%) Crystal Reports
6 5 (0.70%) SQL Server 2005
6 5 (0.70%) Relational Database
7 3 (0.42%) Oracle Database
7 3 (0.42%) MS Access
8 2 (0.28%) SQL Server Integration Services
8 2 (0.28%) SQL Server Reporting Services
9 1 (0.14%) BusinessObjects
9 1 (0.14%) EDRMS
9 1 (0.14%) PostgreSQL
9 1 (0.14%) Crystal Dashboard Design
9 1 (0.14%) Business Intelligence Development Studio
Development Applications
1 4 (0.56%) Toad
General
1 50 (7.00%) Finance
2 27 (3.78%) Telecoms
3 19 (2.66%) Manufacturing
4 16 (2.24%) Marketing
5 15 (2.10%) Retail
6 14 (1.96%) Banking
7 11 (1.54%) Legal
8 7 (0.98%) Electronics
9 5 (0.70%) Advertising
9 5 (0.70%) Local Government
10 4 (0.56%) Games
10 4 (0.56%) General Ledger
10 4 (0.56%) Back Office
11 3 (0.42%) Law
12 2 (0.28%) Pharmaceutical
12 2 (0.28%) Investment Banking
13 1 (0.14%) Multimedia
13 1 (0.14%) Financial Institution
13 1 (0.14%) Automotive
Libraries, Frameworks & Software Standards
1 14 (1.96%) .NET
2 8 (1.12%) HTML
3 6 (0.84%) XML
3 6 (0.84%) XSL
4 4 (0.56%) ASP.NET
4 4 (0.56%) .NET Framework
5 3 (0.42%) Java EE
5 3 (0.42%) Middleware
5 3 (0.42%) COM+
6 2 (0.28%) LAMP
6 2 (0.28%) Web Services
7 1 (0.14%) CSS
7 1 (0.14%) COM
7 1 (0.14%) Flash
7 1 (0.14%) MAPI
Miscellaneous
1 79 (11.06%) Blackberry
2 37 (5.18%) Analytical Skills
3 32 (4.48%) iPhone
4 25 (3.50%) iPad
5 13 (1.82%) Management Information System
5 13 (1.82%) Mathematics
6 10 (1.40%) Video Conferencing
7 7 (0.98%) NHS
8 6 (0.84%) Computer Science
8 6 (0.84%) VLE
8 6 (0.84%) Enterprise Software
9 5 (0.70%) Digital Media
9 5 (0.70%) EPoS
9 5 (0.70%) Open Source
10 4 (0.56%) Fat Client
10 4 (0.56%) Thin Client
11 3 (0.42%) Biometrics
11 3 (0.42%) Kindle
11 3 (0.42%) Raspberry Pi
12 2 (0.28%) PlayStation
Operating Systems
1 504 (70.59%) Windows
2 189 (26.47%) Windows Server 2008
3 179 (25.07%) Windows 7
4 146 (20.45%) Windows Server 2012
5 128 (17.93%) Windows XP
6 123 (17.23%) Windows Server 2003
7 95 (13.31%) Windows 8
8 79 (11.06%) Linux
9 60 (8.40%) Android
10 42 (5.88%) Mac OS X
11 40 (5.60%) Apple iOS
12 39 (5.46%) UNIX
13 19 (2.66%) Windows Vista
14 17 (2.38%) Solaris
14 17 (2.38%) Mac OS
15 7 (0.98%) CentOS
16 6 (0.84%) Windows 2000
17 5 (0.70%) Ubuntu
18 3 (0.42%) Windows 2000 Server
19 2 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 126 (17.65%) ITIL
2 62 (8.68%) Service Delivery
3 16 (2.24%) Service Management
4 15 (2.10%) ITSM
5 14 (1.96%) Disaster Recovery
5 14 (1.96%) Kalman Filter
6 12 (1.68%) ERP
6 12 (1.68%) Time Management
7 11 (1.54%) Mentoring
8 10 (1.40%) CRM
9 9 (1.26%) Migration
9 9 (1.26%) Incident Management
10 8 (1.12%) Software Deployment
10 8 (1.12%) Information Security
11 7 (0.98%) E-Commerce
11 7 (0.98%) Change Management
11 7 (0.98%) Change Control
11 7 (0.98%) Network Management
11 7 (0.98%) Signal Processing
11 7 (0.98%) Performance Management
Programming Languages
1 95 (13.31%) SQL
2 18 (2.52%) PowerShell
3 13 (1.82%) VB
3 13 (1.82%) T-SQL
4 9 (1.26%) VBScript
5 8 (1.12%) PHP
5 8 (1.12%) Java
6 7 (0.98%) C#
6 7 (0.98%) VBA
7 6 (0.84%) C
8 5 (0.70%) JavaScript
9 4 (0.56%) PL/SQL
9 4 (0.56%) VB.NET
10 3 (0.42%) Ruby
10 3 (0.42%) Perl
10 3 (0.42%) C++
11 2 (0.28%) ABAP
11 2 (0.28%) Shell Script
11 2 (0.28%) VB6
12 1 (0.14%) Bash Shell
Qualifications
1 98 (13.73%) Microsoft Certification
2 62 (8.68%) MCP
3 50 (7.00%) Degree
4 42 (5.88%) MCSE
4 42 (5.88%) MCSA
5 32 (4.48%) A+ Certification
6 21 (2.94%) Cisco Certification
6 21 (2.94%) CCNA
7 14 (1.96%) MCTS
8 13 (1.82%) VMware Certified Professional (VCP)
9 12 (1.68%) MCITP
10 10 (1.40%) HND
11 9 (1.26%) Citrix Certification
11 9 (1.26%) Security Cleared
12 8 (1.12%) CCA
13 7 (0.98%) CCNP
13 7 (0.98%) HNC
14 6 (0.84%) MCDST
15 5 (0.70%) Network+ Certification
15 5 (0.70%) PhD
Quality Assurance & Compliance
1 68 (9.52%) SLA
2 15 (2.10%) ISO 9001
3 3 (0.42%) ISO/IEC 27001
4 2 (0.28%) QA
5 1 (0.14%) PCI DSS
5 1 (0.14%) ISO 14001
System Software
1 303 (42.44%) Active Directory
2 119 (16.67%) VMware Infrastructure
3 41 (5.74%) XenApp
3 41 (5.74%) vSphere
4 33 (4.62%) Hyper-V
5 18 (2.52%) VMware ESX
6 11 (1.54%) XenDesktop
7 9 (1.26%) XenServer
8 7 (0.98%) VMware ESXi
9 4 (0.56%) VMware Workstation
9 4 (0.56%) Terminal Server
10 3 (0.42%) Microsoft Virtual Server
11 2 (0.28%) Citrix Presentation Server
11 2 (0.28%) VMware Server
11 2 (0.28%) Forefront TMG
12 1 (0.14%) VirtualBox
12 1 (0.14%) KVM
12 1 (0.14%) Terminal Services
12 1 (0.14%) ISA Server
Systems Management
1 26 (3.64%) SCCM
2 18 (2.52%) Backup Exec
3 8 (1.12%) Casper Suite
4 5 (0.70%) WSUS
4 5 (0.70%) Foglight
4 5 (0.70%) Norton AntiVirus
5 4 (0.56%) Symantec Endpoint Protection
6 2 (0.28%) Zenoss
6 2 (0.28%) DameWare
7 1 (0.14%) MAILsweeper
7 1 (0.14%) Nagios
7 1 (0.14%) ARCserve
7 1 (0.14%) McAfee ePO
7 1 (0.14%) Opsview
Vendors
1 380 (53.22%) Microsoft
2 194 (27.17%) VMware
3 145 (20.31%) Citrix
4 87 (12.18%) Apple
5 82 (11.48%) Cisco
6 47 (6.58%) HP
7 32 (4.48%) Oracle
7 32 (4.48%) EMC
8 20 (2.80%) Dell
9 19 (2.66%) Symantec
10 15 (2.10%) Avaya
11 12 (1.68%) Veeam
12 10 (1.40%) Mitel
12 10 (1.40%) Sophos
13 9 (1.26%) Sage
14 8 (1.12%) Red Hat
14 8 (1.12%) SAP
14 8 (1.12%) IronPort
15 7 (0.98%) Adobe
15 7 (0.98%) Lotus
London
ARC IT Recruitment Ltd
Salary: £Excellent Salary Plus Benefits
Posted: 16 hours ago
King's Lynn, Norfolk
Agentis Solution
Salary: From £17,000 to £21,000 per annum + Bonus Scheme
Posted: 16 hours ago
London
Austin Fraser
Salary: £28000.00 - £32000.00 per annum + Excellent Benefits
Posted: 18 hours ago
Banstead, Surrey
Oscar Associates (UK) Ltd
Salary: £26000 - £35000 per annum
Posted: 18 hours ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: 19,000 per annum
Posted: 19 hours ago
Berkshire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 19 hours ago
Crawley, West Sussex
Executive Recruitment Services (ERS)
Salary: £30000 - £35000 per annum
Posted: 23 hours ago
Bath, Avon
Novate IT Ltd
Salary: £18000 - £22000 per hour, Benefits Plus Generous Benefits
Posted: 23 hours ago
Royston, Hertfordshire
Sanderson
Salary: £28000 - £33000 per annum + benefits
Posted: 23 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Clearwater People Solutions
Posted: Yesterday
Hampshire
TEKsystems
Salary: £25000 - £28000 per annum + Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: Yesterday
London
RBW Consulting
Salary: From £20,000 to £22,000 per annum
Posted: Yesterday
London
EMBS- People Transfer
Salary: £24k - 28k per year + DOE
Posted: Yesterday
Chester, Cheshire
Applause IT Innovation
Salary: £20000 - £25000 per annum + Including Car Allowance+bens
Posted: Yesterday
Nottingham, Nottinghamshire
EMBS- People Transfer
Salary: £18k - 21k per year + Bonus
Posted: 2 days ago
Beverley, North Humberside
Ashdown IT
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Hertfordshire
CK Group
Salary: Competitive
Posted: 2 days ago
Thames Ditton, Surrey
Think IT Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago