The table below looks at the statistics for the Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Technician
Rank 573 564 605
Rank change year-on-year
-9 +41
Permanent jobs requiring a Support Technician 326 353 258
As % of all permanent IT jobs located in England 0.32% 0.33% 0.26%
As % of the Job Titles category 0.34% 0.35% 0.28%
Number of salaries quoted 285 258 242
Average salary £23,500 £24,690 £24,250
Average salary % change year-on-year
-4.81% +1.81%
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £32,000 £32,500 £38,500
UK excluding London average salary £22,750 £23,000 £23,500
% change year-on-year
-1.08% -2.12%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96305 101240 93715
As % of all permanent IT jobs located in England 94.20% 94.50% 94.25%
Number of salaries quoted 81010 82636 78466
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the England region.

Support Technician Salary Trend in England

Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Technician across the England region over the 3 months to 28 August 2015.

Support Technician Salary Histogram in England

Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -12 68 £22,500 - 8
London -7 61 £26,000 -7.14% 7
North West +32 55 £23,000 +2.22% 15
East of England -5 45 £22,500 -10.00%
South West -20 39 £21,750 -17.14% 8
Yorkshire +10 31 £23,500 +23.68% 3
East Midlands +6 21 £21,500 - 1
West Midlands -14 6 £28,000 +8.73% 2
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 440 (65.38%) Windows
2 341 (50.67%) Microsoft
3 320 (47.55%) Active Directory
4 174 (25.85%) MS Office
5 152 (22.59%) Windows 7
6 151 (22.44%) VMware
7 142 (21.10%) MS Excel
8 136 (20.21%) MS Exchange
9 128 (19.02%) Windows Server 2008
10 123 (18.28%) TCP/IP
11 117 (17.38%) Windows Server 2012
12 111 (16.49%) Citrix
13 104 (15.45%) VMware Infrastructure
14 99 (14.71%) Windows 8
15 95 (14.12%) LAN
15 95 (14.12%) ITIL
16 93 (13.82%) DNS
17 89 (13.22%) WAN
18 88 (13.08%) Windows Server 2003
19 84 (12.48%) SQL
20 81 (12.04%) DHCP
21 77 (11.44%) Finance
21 77 (11.44%) Blackberry
22 75 (11.14%) Windows XP
23 74 (11.00%) Microsoft Certification
24 68 (10.10%) SLA
25 65 (9.66%) Office 365
26 64 (9.51%) VPN
27 63 (9.36%) SQL Server
28 55 (8.17%) Cisco

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 136 (20.21%) MS Exchange
2 48 (7.13%) Exchange Server 2010
3 44 (6.54%) Exchange Server 2013
3 44 (6.54%) SharePoint
4 33 (4.90%) Exchange Server 2007
5 32 (4.75%) Lync
6 17 (2.53%) Exchange Server 2003
7 12 (1.78%) Blackberry Enterprise Server
8 11 (1.63%) IIS
9 10 (1.49%) IBM Notes
10 8 (1.19%) SharePoint 2013
11 5 (0.74%) SharePoint 2010
12 4 (0.59%) Tomcat
13 2 (0.30%) SharePoint Server
13 2 (0.30%) WorkSite
14 1 (0.15%) SAS
Applications
1 174 (25.85%) MS Office
2 142 (21.10%) MS Excel
3 5 (0.74%) Adobe Creative Suite
4 3 (0.45%) Spreadsheet
4 3 (0.45%) PowerPivot
5 2 (0.30%) MS Visio
5 2 (0.30%) Acrobat
5 2 (0.30%) AutoCAD
5 2 (0.30%) InDesign
6 1 (0.15%) MS Project
Business Applications
1 19 (2.82%) Dynamics GP
2 7 (1.04%) Dynamics CRM
3 6 (0.89%) Dynamics NAV
4 5 (0.74%) Oracle Payables
5 4 (0.59%) Sage 200
5 4 (0.59%) Exchequer
5 4 (0.59%) Pegasus Opera
6 2 (0.30%) Sage CRM
7 1 (0.15%) Dynamics AX
7 1 (0.15%) HiPortfolio
7 1 (0.15%) Summit
7 1 (0.15%) Retail-J
7 1 (0.15%) Line 500
7 1 (0.15%) Sage 1000
Cloud Services
1 65 (9.66%) Office 365
2 5 (0.74%) Microsoft Azure
2 5 (0.74%) Amazon AWS
3 4 (0.59%) Cloud Computing
4 3 (0.45%) Amazon EC2
4 3 (0.45%) Amazon S3
5 2 (0.30%) Google Apps
5 2 (0.30%) OneDrive
6 1 (0.15%) Google Drive
Communications & Networking
1 123 (18.28%) TCP/IP
2 95 (14.12%) LAN
3 93 (13.82%) DNS
4 89 (13.22%) WAN
5 81 (12.04%) DHCP
6 64 (9.51%) VPN
7 54 (8.02%) Firewall
8 43 (6.39%) SAN
9 37 (5.50%) VoIP
10 33 (4.90%) Wireless
11 31 (4.61%) Wi-Fi
12 22 (3.27%) Internet
13 21 (3.12%) VLAN
14 18 (2.67%) Ethernet
15 15 (2.23%) WLAN
16 14 (2.08%) IP Telephony
17 9 (1.34%) ADSL
17 9 (1.34%) Broadband
18 8 (1.19%) FTP
18 8 (1.19%) Cisco ASA
Database & Business Intelligence
1 63 (9.36%) SQL Server
2 13 (1.93%) Crystal Reports
2 13 (1.93%) SQL Server 2012
3 10 (1.49%) Data Mining
4 6 (0.89%) MySQL
4 6 (0.89%) SQL Server Integration Services
4 6 (0.89%) SQL Server 2008
5 5 (0.74%) SQL Server Reporting Services
6 4 (0.59%) BusinessObjects
6 4 (0.59%) SQL Server 2000
6 4 (0.59%) MS Access
7 3 (0.45%) OLAP
7 3 (0.45%) SQL Server 2005
7 3 (0.45%) PostgreSQL
7 3 (0.45%) Oracle OLAP
7 3 (0.45%) Relational Database
7 3 (0.45%) OLAP Cube
8 1 (0.15%) Oracle Database
8 1 (0.15%) Crystal Dashboard Design
8 1 (0.15%) EDRMS
Development Applications
1 3 (0.45%) Yeoman
2 1 (0.15%) Hudson
General
1 77 (11.44%) Finance
2 37 (5.50%) Telecoms
3 30 (4.46%) Banking
4 27 (4.01%) Retail
5 21 (3.12%) Marketing
6 18 (2.67%) Manufacturing
7 10 (1.49%) Back Office
8 8 (1.19%) Law
9 6 (0.89%) Legal
9 6 (0.89%) Investment Banking
9 6 (0.89%) Front Office
10 5 (0.74%) Electronics
11 4 (0.59%) Automotive
11 4 (0.59%) Local Government
11 4 (0.59%) Advertising
12 3 (0.45%) Multimedia
13 2 (0.30%) Publishing
13 2 (0.30%) Pharmaceutical
13 2 (0.30%) Financial Institution
Libraries, Frameworks & Software Standards
1 11 (1.63%) HTML
2 10 (1.49%) Web Services
3 9 (1.34%) .NET
4 7 (1.04%) XML
5 2 (0.30%) ASP.NET
6 1 (0.15%) COM
6 1 (0.15%) Middleware
6 1 (0.15%) Application Packaging
Miscellaneous
1 77 (11.44%) Blackberry
2 34 (5.05%) iPad
3 33 (4.90%) iPhone
4 30 (4.46%) Analytical Skills
5 24 (3.57%) Video Conferencing
6 9 (1.34%) Mathematics
6 9 (1.34%) Digital Media
6 9 (1.34%) Private Cloud
7 8 (1.19%) iSeries
8 6 (0.89%) Computer Science
8 6 (0.89%) Statistics
9 5 (0.74%) Data Centre
9 5 (0.74%) Management Information System
9 5 (0.74%) EPoS
9 5 (0.74%) Fixed Income
10 4 (0.59%) VLE
10 4 (0.59%) Replication
10 4 (0.59%) Enterprise Software
11 3 (0.45%) Xbox
11 3 (0.45%) Mobile App
Operating Systems
1 440 (65.38%) Windows
2 152 (22.59%) Windows 7
3 128 (19.02%) Windows Server 2008
4 117 (17.38%) Windows Server 2012
5 99 (14.71%) Windows 8
6 88 (13.08%) Windows Server 2003
7 75 (11.14%) Windows XP
8 46 (6.84%) Android
9 43 (6.39%) Mac OS X
10 42 (6.24%) Linux
11 41 (6.09%) Apple iOS
12 36 (5.35%) Windows Vista
13 13 (1.93%) Mac OS
14 12 (1.78%) UNIX
15 5 (0.74%) OS/400
16 4 (0.59%) Solaris
17 3 (0.45%) Windows Mobile
18 2 (0.30%) Windows Phone
19 1 (0.15%) Red Hat Enterprise Linux
Processes & Methodologies
1 95 (14.12%) ITIL
2 30 (4.46%) Time Management
3 26 (3.86%) Disaster Recovery
4 24 (3.57%) Service Delivery
5 18 (2.67%) CRM
5 18 (2.67%) Software Deployment
6 16 (2.38%) Change Management
6 16 (2.38%) Software Testing
7 13 (1.93%) Incident Management
7 13 (1.93%) Kalman Filter
8 12 (1.78%) Asset Management
9 10 (1.49%) System Testing
9 10 (1.49%) Problem Management
10 9 (1.34%) ITIL V3
10 9 (1.34%) Business Intelligence
10 9 (1.34%) Mobile Device Management
11 8 (1.19%) Mentoring
11 8 (1.19%) Service Management
12 7 (1.04%) ERP
12 7 (1.04%) Business Continuity
Programming Languages
1 84 (12.48%) SQL
2 13 (1.93%) T-SQL
3 11 (1.63%) C
4 8 (1.19%) PowerShell
5 6 (0.89%) VB
5 6 (0.89%) JavaScript
6 5 (0.74%) C#
6 5 (0.74%) Java
7 4 (0.59%) VBScript
8 3 (0.45%) VB6
9 2 (0.30%) PL/SQL
9 2 (0.30%) Bash Shell
10 1 (0.15%) sed
10 1 (0.15%) COBOL
10 1 (0.15%) PHP
10 1 (0.15%) Ruby
10 1 (0.15%) C-shell
10 1 (0.15%) Python
10 1 (0.15%) Shell Script
10 1 (0.15%) AWK
Qualifications
1 74 (11.00%) Microsoft Certification
2 38 (5.65%) Degree
3 34 (5.05%) MCP
4 32 (4.75%) MCSA
5 28 (4.16%) MCSE
6 27 (4.01%) A+ Certification
7 21 (3.12%) CCNA
7 21 (3.12%) Cisco Certification
8 12 (1.78%) Security Cleared
9 11 (1.63%) MCTS
10 9 (1.34%) VMware Certified Professional (VCP)
11 8 (1.19%) PhD
11 8 (1.19%) CCNP
11 8 (1.19%) HND
12 6 (0.89%) HNC
12 6 (0.89%) MCITP
12 6 (0.89%) Network+ Certification
12 6 (0.89%) SC Cleared
13 5 (0.74%) CCA
13 5 (0.74%) Citrix Certification
Quality Assurance & Compliance
1 68 (10.10%) SLA
2 6 (0.89%) ISO/IEC 27001
3 3 (0.45%) PCI DSS
3 3 (0.45%) ISO 9001
4 1 (0.15%) Sarbanes-Oxley
4 1 (0.15%) ISO 14001
System Software
1 320 (47.55%) Active Directory
2 104 (15.45%) VMware Infrastructure
3 32 (4.75%) Hyper-V
4 31 (4.61%) XenApp
5 26 (3.86%) vSphere
6 14 (2.08%) Terminal Services
7 8 (1.19%) XenServer
8 6 (0.89%) Terminal Server
9 5 (0.74%) Citrix Presentation Server
10 4 (0.59%) VMware ESX
10 4 (0.59%) VMware ESXi
11 2 (0.30%) VMware Server
12 1 (0.15%) Xen
12 1 (0.15%) Microsoft Virtual Server
12 1 (0.15%) ISA Server
12 1 (0.15%) Forefront TMG
12 1 (0.15%) XenDesktop
Systems Management
1 23 (3.42%) SCCM
2 16 (2.38%) Backup Exec
3 10 (1.49%) Casper Suite
4 4 (0.59%) Symantec Endpoint Protection
5 2 (0.30%) ARCserve
6 1 (0.15%) MAILsweeper
6 1 (0.15%) DameWare
6 1 (0.15%) WSUS
6 1 (0.15%) Sysprep
Vendors
1 341 (50.67%) Microsoft
2 151 (22.44%) VMware
3 111 (16.49%) Citrix
4 55 (8.17%) Cisco
5 47 (6.98%) Apple
6 40 (5.94%) HP
7 24 (3.57%) IronPort
8 23 (3.42%) Oracle
9 20 (2.97%) Bloomberg
10 19 (2.82%) Symantec
11 18 (2.67%) Dell
12 16 (2.38%) RightFax
13 14 (2.08%) FactSet
13 14 (2.08%) Trend Micro
13 14 (2.08%) Avaya
13 14 (2.08%) SimCorp
14 12 (1.78%) Sophos
15 11 (1.63%) Sage
15 11 (1.63%) EMC
15 11 (1.63%) Veeam
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum
Posted: 1 hour ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £26000 - £30000 per annum + training & benefits
Posted: 1 hour ago
West Sussex
Marcus Donald People
Salary: £20000 - £22000 per annum
Posted: 17 hours ago
Dorset
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: 19 hours ago
Manchester, Lancashire
Lloyds Banking Group
Posted: Yesterday
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum + Company Car, Laptop and Phone
Posted: 2 days ago
Manchester, Lancashire
Lloyds Banking Group
Salary: £35000 - £48000 per week + Bonus
Posted: 2 days ago
Cheshire
Mortimer Spinks
Posted: 2 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £17500 per annum + Benefits
Posted: 3 days ago
Cheshire
Opus IT Consulting
Salary: £17000.00 - £18000.00 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum
Posted: 3 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £23000 - £25000 per annum + bens
Posted: 3 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 3 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 3 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 3 days ago
City, London
ninesharp
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 6 days ago
South West London
Pygmalion Cloud Solutions
Salary: From £25,000 to £40,000 per annum Plus Benefits
Posted: 9 days ago
Liverpool, Merseyside
JB Leitch Ltd
Salary: From £13,000 to £16,000 per annum
Posted: 15 days ago
Central London / West End
Moon Beever Solicitors
Salary: Salary competitive
Posted: 22 days ago