The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 238 235 240
Rank change year-on-year
-3 +5
Permanent jobs requiring a Technical Support Engineer 27 35 17
As % of all permanent IT jobs located in the East of England 0.36% 0.44% 0.22%
As % of the Job Titles category 0.38% 0.46% 0.23%
Number of salaries quoted 26 30 13
Average salary £33,750 £35,000 £26,500
Average salary % change year-on-year
-3.57% +32.07%
90% offered a salary of more than £22,250 £22,350 £20,000
10% offered a salary of more than £40,000 £45,000 £32,500
UK excluding London average salary £32,500 £32,000 £32,500
% change year-on-year
+1.56% -1.53%
Technical Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7127 7645 7252
As % of all permanent IT jobs located in the East of England 94.91% 95.86% 94.67%
Number of salaries quoted 5953 6385 6208
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the East of England

Technical Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the East of England region.

Technical Support Engineer Salary Trend in the East of England

Technical Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the East of England region over the 3 months to 31 July 2015.

Technical Support Engineer Salary Histogram in the East of England

Technical Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the East of England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +12 9 £40,000 - 3
Bedfordshire -3 8 £35,000 -
Hertfordshire -21 5 £30,000 -14.28% 3
Suffolk -7 4 £22,000 -23.47%
Essex - 1 - -
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 40 (72.73%) Windows
2 31 (56.36%) Microsoft
3 25 (45.45%) Active Directory
4 24 (43.64%) MS Excel
5 21 (38.18%) MS Office
6 16 (29.09%) TCP/IP
7 15 (27.27%) MS Exchange
8 12 (21.82%) Citrix
8 12 (21.82%) Microsoft Certification
9 11 (20.00%) MCSE
10 10 (18.18%) WAN
10 10 (18.18%) SQL Server
10 10 (18.18%) ITIL
10 10 (18.18%) C
11 9 (16.36%) Cisco Certification
11 9 (16.36%) CCNA
11 9 (16.36%) ISA Server
11 9 (16.36%) McAfee
11 9 (16.36%) Application Packaging
11 9 (16.36%) WSUS
11 9 (16.36%) Mathematics
11 9 (16.36%) McAfee ePO
11 9 (16.36%) Forefront TMG
11 9 (16.36%) Software Deployment
11 9 (16.36%) Coaching
12 7 (12.73%) Linux
12 7 (12.73%) DNS
12 7 (12.73%) Analytical Skills
13 6 (10.91%) Cisco
13 6 (10.91%) Project Management

Technical Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (27.27%) MS Exchange
2 5 (9.09%) Exchange Server 2010
3 3 (5.45%) Exchange Server 2003
4 1 (1.82%) Blackberry Enterprise Server
Applications
1 24 (43.64%) MS Excel
2 21 (38.18%) MS Office
3 1 (1.82%) MS Visio
3 1 (1.82%) AutoCAD
Cloud Services
1 6 (10.91%) Office 365
Communications & Networking
1 16 (29.09%) TCP/IP
2 10 (18.18%) WAN
3 7 (12.73%) DNS
4 6 (10.91%) Internet
5 5 (9.09%) LAN
6 3 (5.45%) DHCP
6 3 (5.45%) Wireless
7 2 (3.64%) VRRP
7 2 (3.64%) Firewall
7 2 (3.64%) VLAN
7 2 (3.64%) Multicast
7 2 (3.64%) VoIP
7 2 (3.64%) RIP
7 2 (3.64%) MPLS
7 2 (3.64%) OSPF
8 1 (1.82%) BGP
8 1 (1.82%) SSL
8 1 (1.82%) SAN
8 1 (1.82%) ADSL
8 1 (1.82%) Ethernet
Database & Business Intelligence
1 10 (18.18%) SQL Server
Development Applications
1 1 (1.82%) LabVIEW
General
1 3 (5.45%) Publishing
2 1 (1.82%) Retail
2 1 (1.82%) Marketing
2 1 (1.82%) Back Office
2 1 (1.82%) Electronics
2 1 (1.82%) Telecoms
2 1 (1.82%) Finance
Libraries, Frameworks & Software Standards
1 9 (16.36%) Application Packaging
2 1 (1.82%) .NET
Miscellaneous
1 9 (16.36%) Mathematics
2 7 (12.73%) Analytical Skills
3 5 (9.09%) Enterprise Software
3 5 (9.09%) Management Information System
4 1 (1.82%) User Experience
4 1 (1.82%) Data Centre
Operating Systems
1 40 (72.73%) Windows
2 7 (12.73%) Linux
3 6 (10.91%) Windows Server 2008
4 4 (7.27%) Windows Server 2012
5 3 (5.45%) UNIX
5 3 (5.45%) CentOS
5 3 (5.45%) Red Hat Enterprise Linux
5 3 (5.45%) Windows 7
6 2 (3.64%) Windows 8
7 1 (1.82%) Mac OS X
7 1 (1.82%) Windows Server 2003
Processes & Methodologies
1 10 (18.18%) ITIL
2 9 (16.36%) Software Deployment
2 9 (16.36%) Coaching
3 6 (10.91%) Performance Tuning
3 6 (10.91%) Project Management
4 5 (9.09%) Risk Analysis
4 5 (9.09%) Line Management
4 5 (9.09%) Root Cause Analysis
5 2 (3.64%) Disaster Recovery
6 1 (1.82%) ITSM
6 1 (1.82%) Network Planning
6 1 (1.82%) Incident Management
6 1 (1.82%) Continuous Improvement
6 1 (1.82%) Change Management
6 1 (1.82%) Mentoring
Programming Languages
1 10 (18.18%) C
2 5 (9.09%) PowerShell
3 3 (5.45%) Bash Shell
3 3 (5.45%) Java
3 3 (5.45%) Perl
3 3 (5.45%) SQL
4 2 (3.64%) Ruby
5 1 (1.82%) T-SQL
5 1 (1.82%) Tcl
5 1 (1.82%) MATLAB
5 1 (1.82%) PHP
5 1 (1.82%) C#
Qualifications
1 12 (21.82%) Microsoft Certification
2 11 (20.00%) MCSE
3 9 (16.36%) CCNA
3 9 (16.36%) Cisco Certification
4 5 (9.09%) MCITP
5 1 (1.82%) Degree
5 1 (1.82%) MCP
5 1 (1.82%) CCIE
5 1 (1.82%) CCNP
Quality Assurance & Compliance
1 2 (3.64%) SLA
System Software
1 25 (45.45%) Active Directory
2 9 (16.36%) ISA Server
2 9 (16.36%) Forefront TMG
3 6 (10.91%) Hyper-V
4 2 (3.64%) XenApp
4 2 (3.64%) XenDesktop
5 1 (1.82%) vSphere
5 1 (1.82%) VMware Infrastructure
Systems Management
1 9 (16.36%) WSUS
1 9 (16.36%) McAfee ePO
2 5 (9.09%) Dollar Universe
2 5 (9.09%) Nagios
3 2 (3.64%) Opscode Chef
4 1 (1.82%) Backup Exec
4 1 (1.82%) SCCM
Vendors
1 31 (56.36%) Microsoft
2 12 (21.82%) Citrix
3 9 (16.36%) McAfee
4 6 (10.91%) VMware
4 6 (10.91%) Cisco
5 2 (3.64%) Apple
6 1 (1.82%) Red Hat
6 1 (1.82%) Adobe
6 1 (1.82%) HP
6 1 (1.82%) Dell
6 1 (1.82%) SolarWinds
6 1 (1.82%) Websense
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