The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 529 589 519
Rank change year-on-year
+60 -70
Permanent jobs requiring a Technical Support Engineer 350 291 380
As % of all permanent IT jobs located in England 0.35% 0.28% 0.37%
As % of the Job Titles category 0.37% 0.30% 0.39%
Number of salaries quoted 293 251 347
Average salary £32,500 £33,750 £35,000
Average salary % change year-on-year
-3.70% -3.57%
90% offered a salary of more than £23,400 £22,500 £24,000
10% offered a salary of more than £45,000 £45,000 £40,000
UK excluding London average salary £32,500 £32,500 £35,000
% change year-on-year
- -7.14%
Technical Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
95146 98530 96981
As % of all permanent IT jobs located in England 94.82% 94.55% 94.84%
Number of salaries quoted 78725 80421 81983
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,450 £27,000
10% offered a salary of more than £70,000 £66,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in England

Technical Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Salary Trend in England

Technical Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the England region over the 3 months to 27 March 2015.

Technical Support Engineer Salary Histogram in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +14 176 £32,500 -12.16% 11
London +79 105 £32,500 -7.14% 9
North West +19 23 £30,000 +30.43% 7
East of England 0 21 £26,000 +4.00% 4
East Midlands +24 8 £32,500 -5.79% 5
West Midlands -26 6 £28,750 +11.65% 3
South West -29 6 £37,500 +33.92% 8
Yorkshire +2 4 £42,500 +21.42%
North East -5 2 £23,400 -0.42%
Technical Support Engineer
UK

Technical Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 480 (68.47%) Windows
2 316 (45.08%) Microsoft
3 225 (32.10%) VMware
4 220 (31.38%) Linux
5 215 (30.67%) Active Directory
6 193 (27.53%) MS Excel
7 189 (26.96%) SQL
8 178 (25.39%) Firewall
9 167 (23.82%) MS Exchange
10 158 (22.54%) VMware Infrastructure
11 157 (22.40%) Windows Server 2008
12 142 (20.26%) UNIX
13 140 (19.97%) LAN
14 138 (19.69%) Cisco
15 137 (19.54%) TCP/IP
16 131 (18.69%) WAN
16 131 (18.69%) Windows Server 2012
17 122 (17.40%) Citrix
17 122 (17.40%) MS Office
18 119 (16.98%) Windows Server 2003
19 110 (15.69%) DNS
20 109 (15.55%) Degree
21 107 (15.26%) ITIL
22 100 (14.27%) SQL Server
23 97 (13.84%) VPN
24 86 (12.27%) IIS
25 85 (12.13%) Oracle
26 83 (11.84%) SAN
27 81 (11.55%) Microsoft Certification
28 80 (11.41%) Windows XP

Technical Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 167 (23.82%) MS Exchange
2 86 (12.27%) IIS
3 62 (8.84%) SharePoint
4 58 (8.27%) Exchange Server 2010
5 37 (5.28%) Exchange Server 2007
6 35 (4.99%) Lync
7 34 (4.85%) Exchange Server 2013
8 22 (3.14%) Exchange Server 2003
9 19 (2.71%) Lotus Domino
10 15 (2.14%) Apache
10 15 (2.14%) MS Project Server
11 13 (1.85%) SharePoint 2010
12 11 (1.57%) Tomcat
13 5 (0.71%) JBoss
14 4 (0.57%) Blackberry Enterprise Server
15 3 (0.43%) WebLogic
15 3 (0.43%) WebSphere
16 2 (0.29%) SharePoint Server
16 2 (0.29%) nginx
16 2 (0.29%) Moodle
Applications
1 193 (27.53%) MS Excel
2 122 (17.40%) MS Office
3 27 (3.85%) MS PowerPoint
4 4 (0.57%) MS Visio
5 1 (0.14%) AutoCAD
5 1 (0.14%) Adobe After Effects
5 1 (0.14%) Final Cut Pro
5 1 (0.14%) Photoshop
Business Applications
1 9 (1.28%) Remedy ITSM
2 5 (0.71%) Dynamics CRM
3 2 (0.29%) Dynamics AX
3 2 (0.29%) SAP CRM
3 2 (0.29%) Sentinel
3 2 (0.29%) Dynamics NAV
Cloud Services
1 40 (5.71%) Office 365
2 36 (5.14%) IaaS
3 10 (1.43%) SaaS
4 8 (1.14%) Microsoft Azure
5 3 (0.43%) Yammer
6 2 (0.29%) Cloud Computing
7 1 (0.14%) Amazon AWS
7 1 (0.14%) PaaS
Communications & Networking
1 178 (25.39%) Firewall
2 140 (19.97%) LAN
3 137 (19.54%) TCP/IP
4 131 (18.69%) WAN
5 110 (15.69%) DNS
6 97 (13.84%) VPN
7 83 (11.84%) SAN
8 75 (10.70%) VoIP
9 65 (9.27%) DHCP
10 49 (6.99%) Internet
11 46 (6.56%) Wireless
12 45 (6.42%) MPLS
13 28 (3.99%) Ethernet
14 21 (3.00%) NAS
15 18 (2.57%) VLAN
16 16 (2.28%) Wireshark
17 15 (2.14%) Cisco ASA
18 14 (2.00%) Network Security
19 13 (1.85%) iSCSI
19 13 (1.85%) OSPF
Database & Business Intelligence
1 100 (14.27%) SQL Server
2 27 (3.85%) SQL Server 2008
3 22 (3.14%) Relational Database
4 20 (2.85%) MySQL
5 18 (2.57%) SQL Server 2005
5 18 (2.57%) Oracle Database
6 16 (2.28%) RDBMS
7 11 (1.57%) MS Access
8 9 (1.28%) Data Warehouse
8 9 (1.28%) Big Data
9 8 (1.14%) SQL Server 2012
9 8 (1.14%) Oracle Reports
10 7 (1.00%) SQL Server Reporting Services
11 6 (0.86%) SQL Server Integration Services
11 6 (0.86%) PostgreSQL
12 5 (0.71%) Hadoop
12 5 (0.71%) Apache Hive
13 4 (0.57%) Data Mining
13 4 (0.57%) DB2
14 1 (0.14%) SQL Server Analysis Services
Development Applications
1 9 (1.28%) Oracle Forms
2 4 (0.57%) Team Foundation Server
3 3 (0.43%) MSBuild
3 3 (0.43%) JIRA
4 1 (0.14%) WATIR
4 1 (0.14%) Selenium
4 1 (0.14%) Git (software)
4 1 (0.14%) QuickTest Pro
4 1 (0.14%) LoadRunner
4 1 (0.14%) Bugzilla
4 1 (0.14%) Xcode
4 1 (0.14%) Subversion
4 1 (0.14%) SilkTest
4 1 (0.14%) Visual Studio
General
1 50 (7.13%) Finance
2 48 (6.85%) Telecoms
3 44 (6.28%) French Language
4 31 (4.42%) German Language
5 24 (3.42%) Spanish Language
6 20 (2.85%) Retail
7 15 (2.14%) Italian Language
7 15 (2.14%) Manufacturing
8 13 (1.85%) Marketing
9 9 (1.28%) Advertising
9 9 (1.28%) Electronics
10 5 (0.71%) Back Office
10 5 (0.71%) Publishing
10 5 (0.71%) Games
10 5 (0.71%) Legal
11 4 (0.57%) Mandarin Language
12 2 (0.29%) Portuguese Language
12 2 (0.29%) Multimedia
12 2 (0.29%) Billing
13 1 (0.14%) Polish Language
Libraries, Frameworks & Software Standards
1 46 (6.56%) .NET
2 29 (4.14%) XML
3 22 (3.14%) HTML
4 17 (2.43%) Web Services
5 13 (1.85%) ASP.NET
6 8 (1.14%) J2EE
6 8 (1.14%) Esper
7 7 (1.00%) CSS
8 6 (0.86%) Application Packaging
9 5 (0.71%) ODBC
10 4 (0.57%) COM
10 4 (0.57%) MFC
10 4 (0.57%) WCF
11 3 (0.43%) JSP
11 3 (0.43%) .NET Framework
11 3 (0.43%) JSON
12 2 (0.29%) Middleware
12 2 (0.29%) SOAP
12 2 (0.29%) FreeMarker
12 2 (0.29%) Unreal Engine
Miscellaneous
1 65 (9.27%) Analytical Skills
2 47 (6.70%) Computer Science
3 42 (5.99%) Clustering
4 31 (4.42%) Blackberry
5 24 (3.42%) Management Information System
6 15 (2.14%) Client/Server
7 14 (2.00%) Enterprise Software
8 12 (1.71%) Video Conferencing
9 8 (1.14%) Mathematics
9 8 (1.14%) CCTV
10 6 (0.86%) Thin Client
10 6 (0.86%) Fat Client
10 6 (0.86%) Open Source
11 5 (0.71%) Social Media
11 5 (0.71%) Replication
11 5 (0.71%) EPoS
12 4 (0.57%) PKI
12 4 (0.57%) Smart Meter
12 4 (0.57%) Visualisation
13 3 (0.43%) iPhone
Operating Systems
1 480 (68.47%) Windows
2 220 (31.38%) Linux
3 157 (22.40%) Windows Server 2008
4 142 (20.26%) UNIX
5 131 (18.69%) Windows Server 2012
6 119 (16.98%) Windows Server 2003
7 80 (11.41%) Windows XP
8 73 (10.41%) Windows 7
9 71 (10.13%) Windows 8
10 32 (4.56%) Windows Vista
11 31 (4.42%) Mac OS X
12 29 (4.14%) Solaris
13 18 (2.57%) Android
14 10 (1.43%) AIX
15 8 (1.14%) Red Hat Enterprise Linux
16 7 (1.00%) Apple iOS
16 7 (1.00%) HPUX
16 7 (1.00%) Windows 2000 Server
17 6 (0.86%) Mac OS
18 5 (0.71%) CentOS
Processes & Methodologies
1 107 (15.26%) ITIL
2 60 (8.56%) Service Delivery
3 24 (3.42%) Service Management
3 24 (3.42%) CRM
3 24 (3.42%) Vulnerability Management
4 21 (3.00%) Kalman Filter
5 20 (2.85%) Mentoring
5 20 (2.85%) Incident Management
6 16 (2.28%) Change Control
6 16 (2.28%) Root Cause Analysis
6 16 (2.28%) Business Intelligence
6 16 (2.28%) Disaster Recovery
7 14 (2.00%) Performance Tuning
8 13 (1.85%) Business Continuity
8 13 (1.85%) Project Management
8 13 (1.85%) Product Management
8 13 (1.85%) Time Management
9 12 (1.71%) Migration
10 11 (1.57%) Information Security
10 11 (1.57%) Release Management
Programming Languages
1 189 (26.96%) SQL
2 44 (6.28%) Java
3 36 (5.14%) Perl
4 27 (3.85%) C++
5 26 (3.71%) C#
5 26 (3.71%) Ruby
6 24 (3.42%) Python
6 24 (3.42%) Shell Script
7 22 (3.14%) PowerShell
8 20 (2.85%) C
9 7 (1.00%) JavaScript
9 7 (1.00%) PHP
9 7 (1.00%) T-SQL
10 6 (0.86%) Bash Shell
11 5 (0.71%) VB
12 3 (0.43%) VB.NET
12 3 (0.43%) VBScript
13 1 (0.14%) VBA
13 1 (0.14%) X++
Qualifications
1 109 (15.55%) Degree
2 81 (11.55%) Microsoft Certification
3 46 (6.56%) Cisco Certification
4 43 (6.13%) CCNA
5 41 (5.85%) MCSE
6 38 (5.42%) Security Cleared
7 27 (3.85%) CISSP
8 24 (3.42%) MCP
8 24 (3.42%) MCITP
8 24 (3.42%) CEH
9 20 (2.85%) MCSA
10 17 (2.43%) CCNP
10 17 (2.43%) A+ Certification
11 13 (1.85%) Citrix Certification
11 13 (1.85%) DV Cleared
12 12 (1.71%) JNCIA
12 12 (1.71%) CCA
13 11 (1.57%) SC Cleared
13 11 (1.57%) ITIL Foundation Certificate
14 8 (1.14%) RHCSA
Quality Assurance & Compliance
1 68 (9.70%) SLA
2 5 (0.71%) ISO/IEC 27001
3 4 (0.57%) QA
4 2 (0.29%) ISO 9001
5 1 (0.14%) PCI DSS
System Software
1 215 (30.67%) Active Directory
2 158 (22.54%) VMware Infrastructure
3 75 (10.70%) XenApp
4 61 (8.70%) Hyper-V
5 36 (5.14%) Terminal Server
6 31 (4.42%) VMware ESXi
7 29 (4.14%) XenDesktop
7 29 (4.14%) vSphere
8 21 (3.00%) Terminal Services
9 17 (2.43%) VMware ESX
10 15 (2.14%) XenServer
11 12 (1.71%) Microsoft App-V
12 10 (1.43%) NFS
13 6 (0.86%) VMware Workstation
14 5 (0.71%) HDFS
15 3 (0.43%) ISA Server
16 2 (0.29%) Postfix
16 2 (0.29%) Sendmail
16 2 (0.29%) pfSense
16 2 (0.29%) Forefront TMG
Systems Management
1 40 (5.71%) SCCM
2 15 (2.14%) OpenView Configuration Management
3 13 (1.85%) SCOM
3 13 (1.85%) Backup Exec
4 11 (1.57%) EdgeSight
5 9 (1.28%) WSUS
6 8 (1.14%) McAfee ePO
7 6 (0.86%) Norton AntiVirus
8 5 (0.71%) Nagios
9 4 (0.57%) ZABBIX
9 4 (0.57%) WhatsUp Gold
9 4 (0.57%) SolarWinds Orion
10 3 (0.43%) NetBackup
11 2 (0.29%) CiscoWorks
11 2 (0.29%) Dollar Universe
11 2 (0.29%) Opscode Chef
11 2 (0.29%) ZENworks
12 1 (0.14%) XenMobile
12 1 (0.14%) Red Hat Satellite
12 1 (0.14%) Symantec Enterprise Vault
Vendors
1 316 (45.08%) Microsoft
2 225 (32.10%) VMware
3 138 (19.69%) Cisco
4 122 (17.40%) Citrix
5 85 (12.13%) Oracle
6 43 (6.13%) HP
7 30 (4.28%) Apple
8 26 (3.71%) Dell
9 23 (3.28%) Sun
10 22 (3.14%) Juniper
10 22 (3.14%) NetApp
11 21 (3.00%) EMC
11 21 (3.00%) Lumension
12 20 (2.85%) Symantec
13 17 (2.43%) F5
13 17 (2.43%) McAfee
14 16 (2.28%) LANDesk
15 15 (2.14%) Borland
15 15 (2.14%) Red Hat
15 15 (2.14%) CheckPoint
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Salary: From £23,000 to £32,000 per annum £23k - £33k + Benefits
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