The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 557 621 516
Rank change year-on-year
+64 -105
Permanent jobs requiring a Technical Support Engineer 337 230 374
As % of all permanent IT jobs located in England 0.31% 0.23% 0.34%
As % of the Job Titles category 0.33% 0.24% 0.36%
Number of salaries quoted 286 211 341
Average salary £30,000 £32,500 £34,000
Average salary % change year-on-year
-7.69% -4.41%
90% offered a salary of more than £23,500 £25,000 £22,500
10% offered a salary of more than £42,500 £40,000 £44,000
UK excluding London average salary £32,000 £32,500 £33,500
% change year-on-year
-1.53% -2.98%
Technical Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
101839 94667 105264
As % of all permanent IT jobs located in England 94.36% 94.21% 95.28%
Number of salaries quoted 83149 79374 90534
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in England

Technical Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the England region.

Technical Support Engineer Salary Trend in England

Technical Support Engineer
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the England region over the 3 months to 2 September 2014.

Technical Support Engineer Salary Histogram in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +30 153 £34,250 -2.14% 18
London +22 106 £29,000 -17.14% 8
South West -7 29 £27,000 -21.73% 2
East of England -9 27 £35,000 +32.07% 7
North West -21 8 £26,000 -0.95% 3
West Midlands 0 7 £30,000 +20.00%
East Midlands +1 6 £28,500 -17.39% 1
Yorkshire -49 3 £24,000 - 1
North East -9 2 £21,875 -6.91% 1
Technical Support Engineer
UK

Technical Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 2 September 2014, IT jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 418 (63.91%) Windows
2 253 (38.69%) Microsoft
3 204 (31.19%) Active Directory
4 191 (29.20%) Linux
5 172 (26.30%) VMware
6 171 (26.15%) SQL
7 138 (21.10%) UNIX
8 130 (19.88%) SQL Server
9 128 (19.57%) MS Excel
10 121 (18.50%) MS Exchange
11 113 (17.28%) Degree
12 112 (17.13%) TCP/IP
13 104 (15.90%) MS Office
13 104 (15.90%) Windows Server 2008
14 97 (14.83%) Firewall
15 86 (13.15%) ITIL
16 83 (12.69%) VMware Infrastructure
17 74 (11.31%) Oracle
18 73 (11.16%) DNS
18 73 (11.16%) Cisco
19 69 (10.55%) SAN
20 68 (10.40%) Java
21 65 (9.94%) Microsoft Certification
22 63 (9.63%) Internet
23 62 (9.48%) SharePoint
24 60 (9.17%) SLA
24 60 (9.17%) Windows Server 2003
24 60 (9.17%) Windows 7
25 59 (9.02%) Relational Database
26 57 (8.72%) German Language

Technical Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 2 September 2014, IT jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 121 (18.50%) MS Exchange
2 62 (9.48%) SharePoint
3 53 (8.10%) Exchange Server 2010
4 37 (5.66%) IIS
5 36 (5.50%) Lotus Domino
6 26 (3.98%) Exchange Server 2007
7 20 (3.06%) Lync
8 19 (2.91%) Exchange Server 2013
8 19 (2.91%) Exchange Server 2003
9 12 (1.83%) Apache
10 8 (1.22%) WebLogic
10 8 (1.22%) WebSphere
11 7 (1.07%) IBM Notes
12 6 (0.92%) Tomcat
13 3 (0.46%) SharePoint 2010
14 2 (0.31%) SharePoint Server
14 2 (0.31%) Office Communications Server
15 1 (0.15%) JCAPS
15 1 (0.15%) Liferay
15 1 (0.15%) WebSphere Application Server
Applications
1 128 (19.57%) MS Excel
2 104 (15.90%) MS Office
3 13 (1.99%) PowerPivot
4 12 (1.83%) MS PowerPoint
5 7 (1.07%) MS Visio
6 1 (0.15%) InfoPath
Business Applications
1 3 (0.46%) Remedy ITSM
2 2 (0.31%) Google Analytics
3 1 (0.15%) SAP Oil and Gas
3 1 (0.15%) Dynamics CRM
3 1 (0.15%) Dynamics AX
Cloud Services
1 26 (3.98%) SaaS
2 14 (2.14%) Office 365
3 3 (0.46%) Google Apps
3 3 (0.46%) Microsoft Azure
4 2 (0.31%) Cloud Computing
Communications & Networking
1 112 (17.13%) TCP/IP
2 97 (14.83%) Firewall
3 73 (11.16%) DNS
4 69 (10.55%) SAN
5 63 (9.63%) Internet
6 53 (8.10%) DHCP
7 48 (7.34%) LAN
8 45 (6.88%) WAN
9 41 (6.27%) VPN
10 22 (3.36%) LDAP
11 21 (3.21%) VoIP
12 20 (3.06%) Wireless
13 17 (2.60%) HTTP
14 15 (2.29%) Ethernet
14 15 (2.29%) Cisco ASA
15 14 (2.14%) SSL
15 14 (2.14%) PBX
16 12 (1.83%) SMTP
17 11 (1.68%) GSM
17 11 (1.68%) ISDN
Database & Business Intelligence
1 130 (19.88%) SQL Server
2 59 (9.02%) Relational Database
3 33 (5.05%) RDBMS
4 25 (3.82%) MySQL
5 22 (3.36%) SQL Server 2008
6 15 (2.29%) DB2
7 13 (1.99%) SQL Server 2005
8 11 (1.68%) SQL Server 2012
9 6 (0.92%) Big Data
10 3 (0.46%) Data Mining
11 2 (0.31%) DB2 UDB
11 2 (0.31%) SQL Server Reporting Services
12 1 (0.15%) JasperReports
12 1 (0.15%) SQL Server Integration Services
12 1 (0.15%) SQL Server Analysis Services
12 1 (0.15%) MS Access
12 1 (0.15%) SAP BW
12 1 (0.15%) SQL Server 2000
12 1 (0.15%) Microsoft Analysis Services
12 1 (0.15%) Oracle Database
Development Applications
1 5 (0.76%) Eclipse
2 4 (0.61%) QuickTest Pro
2 4 (0.61%) LoadRunner
2 4 (0.61%) SilkTest
2 4 (0.61%) WATIR
2 4 (0.61%) Selenium
3 3 (0.46%) InstallShield
4 2 (0.31%) AdminStudio
4 2 (0.31%) Oracle Forms
5 1 (0.15%) ClearCase
5 1 (0.15%) Subversion
5 1 (0.15%) ClearQuest
5 1 (0.15%) Git (software)
5 1 (0.15%) JIRA
General
1 57 (8.72%) German Language
2 55 (8.41%) French Language
3 40 (6.12%) Telecoms
4 28 (4.28%) Spanish Language
5 25 (3.82%) Finance
6 22 (3.36%) Russian Language
7 17 (2.60%) Electronics
8 11 (1.68%) Banking
9 9 (1.38%) Manufacturing
9 9 (1.38%) Marketing
10 6 (0.92%) Italian Language
10 6 (0.92%) Back Office
11 5 (0.76%) Billing
12 4 (0.61%) Multimedia
13 3 (0.46%) Danish Language
13 3 (0.46%) Norwegian Language
14 2 (0.31%) Hebrew Language
14 2 (0.31%) Games
15 1 (0.15%) Advertising
15 1 (0.15%) Legal
Libraries, Frameworks & Software Standards
1 48 (7.34%) HTML
2 45 (6.88%) XML
3 35 (5.35%) .NET
4 19 (2.91%) CSS
5 17 (2.60%) Web Services
6 9 (1.38%) J2EE
6 9 (1.38%) XSL
7 7 (1.07%) XHTML
7 7 (1.07%) Classic ASP
7 7 (1.07%) ASP.NET
8 6 (0.92%) Ajax
8 6 (0.92%) Java EE
9 5 (0.76%) LAMP
10 3 (0.46%) DHTML
10 3 (0.46%) JSP
10 3 (0.46%) .NET Remoting
10 3 (0.46%) .NET Framework
10 3 (0.46%) WCF
10 3 (0.46%) WPF
10 3 (0.46%) MSMQ
Miscellaneous
1 36 (5.50%) Computer Science
2 31 (4.74%) Clustering
3 20 (3.06%) Client/Server
4 18 (2.75%) Enterprise Software
5 12 (1.83%) Mathematics
6 11 (1.68%) Data Integration
7 10 (1.53%) Blackberry
8 9 (1.38%) Management Information System
9 8 (1.22%) IVR
10 7 (1.07%) Cryptography
10 7 (1.07%) PKI
10 7 (1.07%) Smartphone
10 7 (1.07%) Smartcard
10 7 (1.07%) Video Conferencing
10 7 (1.07%) Social Media
11 5 (0.76%) CMDB
12 4 (0.61%) Fat Client
12 4 (0.61%) EqualLogic
12 4 (0.61%) Thin Client
13 3 (0.46%) Replication
Operating Systems
1 418 (63.91%) Windows
2 191 (29.20%) Linux
3 138 (21.10%) UNIX
4 104 (15.90%) Windows Server 2008
5 60 (9.17%) Windows 7
5 60 (9.17%) Windows Server 2003
6 54 (8.26%) Windows Server 2012
7 39 (5.96%) Solaris
8 32 (4.89%) Windows XP
9 23 (3.52%) Windows 8
10 12 (1.83%) Mac OS X
10 12 (1.83%) Windows Vista
11 11 (1.68%) CentOS
12 9 (1.38%) Ubuntu
13 8 (1.22%) Windows 2000 Server
14 7 (1.07%) Windows NT
14 7 (1.07%) AIX
15 5 (0.76%) HPUX
16 4 (0.61%) Red Hat Enterprise Linux
17 3 (0.46%) Mac OS
Processes & Methodologies
1 86 (13.15%) ITIL
2 30 (4.59%) Validation
3 24 (3.67%) ITSM
4 22 (3.36%) Service Management
5 21 (3.21%) Disaster Recovery
6 18 (2.75%) Service Delivery
7 17 (2.60%) CRM
8 16 (2.45%) Change Management
9 15 (2.29%) Business Intelligence
10 13 (1.99%) OO
10 13 (1.99%) Vulnerability Management
11 12 (1.83%) Incident Management
12 11 (1.68%) Product Management
12 11 (1.68%) Root Cause Analysis
12 11 (1.68%) Mentoring
13 10 (1.53%) Time Management
14 9 (1.38%) ISMS
14 9 (1.38%) ITIL V2
14 9 (1.38%) Configuration Management
14 9 (1.38%) Data Management
Programming Languages
1 171 (26.15%) SQL
2 68 (10.40%) Java
3 50 (7.65%) JavaScript
4 39 (5.96%) Python
5 21 (3.21%) C++
6 19 (2.91%) Perl
7 16 (2.45%) PowerShell
7 16 (2.45%) C#
8 15 (2.29%) C
8 15 (2.29%) Bash Shell
9 12 (1.83%) PHP
10 7 (1.07%) Ruby
11 2 (0.31%) VBScript
11 2 (0.31%) VB
12 1 (0.15%) VB.NET
12 1 (0.15%) PowerHouse
12 1 (0.15%) Jython
Qualifications
1 113 (17.28%) Degree
2 65 (9.94%) Microsoft Certification
3 46 (7.03%) Cisco Certification
4 42 (6.42%) CCNA
5 38 (5.81%) MCSE
6 36 (5.50%) MCP
7 29 (4.43%) Security Cleared
8 20 (3.06%) CISSP
9 19 (2.91%) MCSA
10 18 (2.75%) SC Cleared
10 18 (2.75%) MCITP
11 16 (2.45%) CCNP
12 15 (2.29%) CEH
13 13 (1.99%) VMware Certified Professional (VCP)
14 11 (1.68%) Network+ Certification
15 9 (1.38%) CCSA
16 7 (1.07%) JNCIA
16 7 (1.07%) DV Cleared
16 7 (1.07%) HNC
16 7 (1.07%) MCDBA
Quality Assurance & Compliance
1 60 (9.17%) SLA
2 13 (1.99%) ISO/IEC 27001
3 4 (0.61%) QA
4 2 (0.31%) ISO 9001
5 1 (0.15%) Sarbanes-Oxley
System Software
1 204 (31.19%) Active Directory
2 83 (12.69%) VMware Infrastructure
3 52 (7.95%) Hyper-V
4 17 (2.60%) VMware ESX
5 16 (2.45%) XenApp
6 13 (1.99%) Microsoft App-V
7 12 (1.83%) vSphere
8 9 (1.38%) XenServer
8 9 (1.38%) VMware Workstation
9 8 (1.22%) UAG
10 7 (1.07%) Terminal Services
11 6 (0.92%) XenDesktop
12 5 (0.76%) VMware ESXi
13 4 (0.61%) Squid
14 2 (0.31%) Veritas Cluster Server
14 2 (0.31%) NFS
14 2 (0.31%) Samba
14 2 (0.31%) Nmap
15 1 (0.15%) ISA Server
15 1 (0.15%) VMware Server
Systems Management
1 30 (4.59%) SCCM
2 10 (1.53%) Backup Exec
3 8 (1.22%) SCOM
4 5 (0.76%) WSUS
4 5 (0.76%) Norton AntiVirus
5 4 (0.61%) MOM
5 4 (0.61%) Systems Management Server (SMS)
5 4 (0.61%) Cisco CUCM
6 3 (0.46%) NetBackup
6 3 (0.46%) Tivoli Storage Manager
7 2 (0.31%) Nagios
7 2 (0.31%) MIMEsweeper
7 2 (0.31%) Cisco IPCC
7 2 (0.31%) Nessus
7 2 (0.31%) McAfee ePO
7 2 (0.31%) Cisco UCCX
8 1 (0.15%) EMC NetWorker
8 1 (0.15%) BMC PATROL
8 1 (0.15%) OpenView
8 1 (0.15%) Tivoli
Vendors
1 253 (38.69%) Microsoft
2 172 (26.30%) VMware
3 74 (11.31%) Oracle
4 73 (11.16%) Cisco
5 43 (6.57%) Citrix
6 32 (4.89%) Juniper
6 32 (4.89%) HP
7 23 (3.52%) Sun
7 23 (3.52%) Symantec
8 19 (2.91%) Red Hat
9 15 (2.29%) CheckPoint
10 12 (1.83%) F5
11 11 (1.68%) SonicWALL
11 11 (1.68%) Apple
11 11 (1.68%) JBoss
12 10 (1.53%) Websense
12 10 (1.53%) IBM
12 10 (1.53%) Sybase
12 10 (1.53%) EMC
12 10 (1.53%) SolarWinds
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Salary: From £22,000 to £26,000 per annum
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Salary: Unspecified Excellent Basic and Bens
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