The first table below looks at the demand for the Technical Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support Engineer
Rank 539 533 514
Rank change year-on-year
-6 -19
Permanent jobs requiring a Technical Support Engineer 321 354 362
As % of all permanent IT jobs located in England 0.317% 0.312% 0.307%
As % of the Job Titles category 0.336% 0.329% 0.326%
Number of salaries quoted 301 317 313
Average salary £33,500 £35,000 £31,000
Average salary % change year-on-year
-4.28% +12.90%
90% offered a salary of more than £22,650 £22,000 £22,000
10% offered a salary of more than £42,500 £42,500 £45,000
UK excluding London average salary £32,000 £35,000 £30,000
% change year-on-year
-8.57% +16.66%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
95490 107493 111049
As % of all permanent IT jobs located in England 94.41% 94.82% 94.26%
Number of salaries quoted 80297 92843 94497
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,925 £27,500 £26,250
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Engineer
UK

Technical Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer across the England region as a proportion of the total demand within the Job Titles category.

England Technical Support Engineer Jobs Demand Trend

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the England region.

England Technical Support Engineer Salary Trend

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the England region over the 3 months to 24 May 2013.

England Technical Support Engineer Salary Histogram

Technical Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South East +9 198 £35,000 -6.66%
London +54 54 £35,750 -7.14%
East of England -8 18 £27,000 +1.88%
Yorkshire +16 16 £26,000 +48.57%
North West -10 16 £20,875 -30.41%
South West -2 8 £24,250 +10.22%
West Midlands -25 7 £32,500 +14.03%
East Midlands -14 3 £28,000 -20.00%
North East -4 1 £25,200 -10.00%
Technical Support Engineer
UK

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 455 (64.54%) Windows
2 243 (34.47%) Linux
3 237 (33.62%) Microsoft
4 198 (28.09%) VMware
5 193 (27.38%) Cisco
6 192 (27.23%) UNIX
7 176 (24.96%) Active Directory
8 167 (23.69%) SAN
9 150 (21.28%) TCP/IP
10 135 (19.15%) SQL
11 130 (18.44%) Firewall
12 115 (16.31%) Cisco Certification
13 114 (16.17%) Oracle
14 112 (15.89%) Degree
15 111 (15.74%) French Language
16 108 (15.32%) Windows Server 2008
16 108 (15.32%) CCNA
17 107 (15.18%) MS Excel
18 101 (14.33%) MS Exchange
18 101 (14.33%) VMware Infrastructure
19 96 (13.62%) German Language
20 94 (13.33%) LAN
20 94 (13.33%) Clustering
21 84 (11.91%) Windows Server 2003
22 83 (11.77%) DHCP
22 83 (11.77%) ITIL
23 82 (11.63%) WAN
24 81 (11.49%) Telecoms
25 79 (11.21%) SQL Server
26 78 (11.06%) Microsoft Certification

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the England region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 27 (3.830%) XML
2 21 (2.979%) HTML
3 19 (2.695%) .NET
4 15 (2.128%) Web Services
5 9 (1.277%) WebSphere
5 9 (1.277%) ASP
6 8 (1.135%) SOAP
7 7 (0.993%) CSS
8 6 (0.851%) XHTML
9 5 (0.709%) J2EE
9 5 (0.709%) ASP.NET
10 4 (0.567%) JSP
10 4 (0.567%) Servlets
10 4 (0.567%) Ajax
10 4 (0.567%) Node.js
10 4 (0.567%) Software Packaging
11 2 (0.284%) JDBC
11 2 (0.284%) Middleware
11 2 (0.284%) JNDI
11 2 (0.284%) Spring
Application Platforms
1 101 (14.33%) MS Exchange
2 75 (10.64%) Exchange Server 2010
3 58 (8.227%) SharePoint
4 50 (7.092%) IIS
5 32 (4.539%) Exchange Server 2007
6 30 (4.255%) Lotus Domino
7 26 (3.688%) Exchange Server 2003
8 24 (3.404%) Apache
9 13 (1.844%) Blackberry Enterprise Server
10 12 (1.702%) SharePoint 2010
11 10 (1.418%) WebLogic
12 8 (1.135%) Lync
13 7 (0.993%) SharePoint Server
14 6 (0.851%) Tomcat
14 6 (0.851%) Lotus Notes
15 4 (0.567%) ColdFusion
16 3 (0.426%) WebSphere Application Server
17 2 (0.284%) JCAPS
18 1 (0.142%) RabbitMQ
18 1 (0.142%) Google App Engine
Applications
1 107 (15.18%) MS Excel
2 35 (4.965%) MS Office
3 3 (0.426%) Spreadsheet
3 3 (0.426%) MS Visio
4 2 (0.284%) Google Apps
4 2 (0.284%) Office 365
5 1 (0.142%) AutoCAD
Business Applications
1 1 (0.142%) Dynamics CRM
Communications & Networking
1 167 (23.69%) SAN
2 150 (21.28%) TCP/IP
3 130 (18.44%) Firewall
4 94 (13.33%) LAN
5 83 (11.77%) DHCP
6 82 (11.63%) WAN
7 73 (10.35%) DNS
8 71 (10.07%) VPN
9 51 (7.234%) Internet
10 40 (5.674%) VoIP
11 33 (4.681%) VLAN
12 29 (4.113%) IP Telephony
13 28 (3.972%) Wireless
14 26 (3.688%) MPLS
15 22 (3.121%) HTTP
16 21 (2.979%) ISDN
16 21 (2.979%) Cisco ASA
17 19 (2.695%) X.21
18 17 (2.411%) Wi-Fi
19 16 (2.270%) Ethernet
Database & Business Intelligence
1 79 (11.21%) SQL Server
2 48 (6.809%) RDBMS
3 32 (4.539%) DB2
4 22 (3.121%) SQL Server 2005
5 21 (2.979%) MySQL
6 19 (2.695%) SQL Server 2008
7 10 (1.418%) Big Data
8 8 (1.135%) DB2 UDB
9 5 (0.709%) SQL Server 2012
10 3 (0.426%) SQL Server Reporting Services
10 3 (0.426%) Oracle 8/8i
11 2 (0.284%) IBM InfoSphere
11 2 (0.284%) SSDT
11 2 (0.284%) Crystal Reports
11 2 (0.284%) Oracle Reports
11 2 (0.284%) DataStage
11 2 (0.284%) SQL Server Integration Services
12 1 (0.142%) NonStop SQL
12 1 (0.142%) Cognos Impromptu
12 1 (0.142%) Ingres
Development Applications
1 7 (0.993%) Team Foundation Server
General
1 111 (15.74%) French Language
2 96 (13.62%) German Language
3 81 (11.49%) Telecoms
4 33 (4.681%) Italian Language
5 30 (4.255%) Banking
6 28 (3.972%) Finance
7 26 (3.688%) Spanish Language
8 13 (1.844%) Electronics
9 10 (1.418%) Advertising
10 9 (1.277%) Russian Language
10 9 (1.277%) Legal
11 6 (0.851%) Marketing
12 5 (0.709%) Games
12 5 (0.709%) Pharmaceutical
13 4 (0.567%) Financial Institution
13 4 (0.567%) Multimedia
13 4 (0.567%) Retail
14 3 (0.426%) Publishing
14 3 (0.426%) Automotive
15 2 (0.284%) Back Office
Miscellaneous
1 94 (13.33%) Clustering
2 53 (7.518%) Computer Science
3 27 (3.830%) Blackberry
4 17 (2.411%) Enterprise Software
5 14 (1.986%) Replication
6 12 (1.702%) Handset
6 12 (1.702%) SaaS
7 7 (0.993%) Mathematics
7 7 (0.993%) Fat Client
7 7 (0.993%) Thin Client
8 6 (0.851%) Open Source
9 5 (0.709%) Data Protection Act
10 4 (0.567%) EFT
10 4 (0.567%) Firmware
10 4 (0.567%) Management Information System
10 4 (0.567%) Online Banking
10 4 (0.567%) Digital Media
10 4 (0.567%) Data Integration
11 3 (0.426%) Video Conferencing
11 3 (0.426%) iPhone
Operating Systems
1 455 (64.54%) Windows
2 243 (34.47%) Linux
3 192 (27.23%) UNIX
4 108 (15.32%) Windows Server 2008
5 84 (11.91%) Windows Server 2003
6 73 (10.35%) Solaris
7 50 (7.092%) Red Hat Enterprise Linux
8 37 (5.248%) Windows 7
9 36 (5.106%) Windows XP
10 25 (3.546%) Windows 2000 Server
11 19 (2.695%) AIX
12 16 (2.270%) HPUX
13 14 (1.986%) SUSE
14 11 (1.560%) CentOS
14 11 (1.560%) Windows 8
15 10 (1.418%) Windows Server 2012
16 7 (0.993%) Windows Vista
17 5 (0.709%) Ubuntu
17 5 (0.709%) Windows 2000
18 3 (0.426%) Android
Processes & Methodologies
1 83 (11.77%) ITIL
2 40 (5.674%) Service Delivery
3 39 (5.532%) Security Management
4 30 (4.255%) Data Protection
5 24 (3.404%) Time Management
6 23 (3.262%) Business Continuity
7 21 (2.979%) Vulnerability Management
8 17 (2.411%) Problem Management
9 14 (1.986%) Project Management
10 12 (1.702%) ITSM
11 11 (1.560%) Network Design
11 11 (1.560%) Service Management
11 11 (1.560%) E-Commerce
12 10 (1.418%) Business Intelligence
12 10 (1.418%) Migration
13 8 (1.135%) Network Management
14 7 (0.993%) Change Control
15 6 (0.851%) Disaster Recovery
15 6 (0.851%) Web Development
15 6 (0.851%) Incident Management
Programming Languages
1 135 (19.15%) SQL
2 50 (7.092%) Java
3 32 (4.539%) C
4 29 (4.113%) Shell Script
5 27 (3.830%) JavaScript
6 22 (3.121%) PHP
7 17 (2.411%) Perl
7 17 (2.411%) T-SQL
8 15 (2.128%) Bash shell
9 13 (1.844%) C#
10 11 (1.560%) Ruby
11 7 (0.993%) C++
12 5 (0.709%) R
12 5 (0.709%) VBScript
13 4 (0.567%) VB
13 4 (0.567%) Python
14 3 (0.426%) PowerShell
14 3 (0.426%) C-shell
14 3 (0.426%) Tcl
Qualifications
1 115 (16.31%) Cisco Certification
2 112 (15.89%) Degree
3 108 (15.32%) CCNA
4 78 (11.06%) Microsoft Certification
5 65 (9.220%) MCSE
6 48 (6.809%) MCSA
7 47 (6.667%) MCP
8 39 (5.532%) MCDBA
9 37 (5.248%) CCNP
10 29 (4.113%) ITIL Certification
11 28 (3.972%) MCITP
12 24 (3.404%) MCTS
13 21 (2.979%) CISSP
13 21 (2.979%) CEH
14 11 (1.560%) Network+ Certification
15 10 (1.418%) VMware Certified Professional (VCP)
16 7 (0.993%) Citrix Certification
17 6 (0.851%) CCEA
17 6 (0.851%) CCA
17 6 (0.851%) CCAA
Quality Assurance & Compliance
1 48 (6.809%) SLA
2 12 (1.702%) ISO/IEC 27001
3 7 (0.993%) QA
4 2 (0.284%) Data Quality
5 1 (0.142%) GCP
5 1 (0.142%) ISO 9000
System Software
1 176 (24.96%) Active Directory
2 101 (14.33%) VMware Infrastructure
3 42 (5.957%) Hyper-V
4 39 (5.532%) vSphere
5 28 (3.972%) VMware ESXi
6 27 (3.830%) XenApp
7 19 (2.695%) VMware ESX
8 14 (1.986%) Veritas Cluster Server
9 12 (1.702%) Citrix Presentation Server
10 11 (1.560%) XenServer
11 9 (1.277%) NFS
12 6 (0.851%) Terminal Services
12 6 (0.851%) Nmap
13 3 (0.426%) XenDesktop
13 3 (0.426%) ISA Server
14 1 (0.142%) VMware Workstation
Systems Management
1 22 (3.121%) SCCM
2 19 (2.695%) Backup Exec
3 15 (2.128%) Nagios
4 6 (0.851%) NetBackup
4 6 (0.851%) SCOM
5 5 (0.709%) Norton AntiVirus
6 4 (0.567%) WSUS
7 3 (0.426%) ARCserve
8 2 (0.284%) Tivoli
8 2 (0.284%) Systems Management Server (SMS)
8 2 (0.284%) Puppet
9 1 (0.142%) McAfee ePO
9 1 (0.142%) Plesk
9 1 (0.142%) Cisco CUCM
9 1 (0.142%) Cisco IPCC
9 1 (0.142%) MIMEsweeper
Vendors
1 237 (33.62%) Microsoft
2 198 (28.09%) VMware
3 193 (27.38%) Cisco
4 114 (16.17%) Oracle
5 75 (10.64%) Citrix
6 68 (9.645%) HP
7 58 (8.227%) Sun
8 53 (7.518%) Red Hat
9 50 (7.092%) EMC
10 46 (6.525%) IBM
11 44 (6.241%) Riverbed
12 38 (5.390%) Juniper
13 32 (4.539%) Dell
14 25 (3.546%) Twitter
15 23 (3.262%) Sybase
16 22 (3.121%) Symantec
17 21 (2.979%) NetApp
18 18 (2.553%) Veritas
18 18 (2.553%) CheckPoint
19 14 (1.986%) Hitachi
Cambridge
A fantastic opportunity for a graduate engineer to join this successful company whose sophisticated products are used globally. With practical mechanical & electrical skills and good interpersonal skills you...
ECM Selection Ltd
Salary: to £29k + benefits
Posted: 26 April 2013
Stevenage, South East
For this position the following skills and experience are required: - Degree in Engineering or HNC plus experience - Ideally 5 years plus experience working with vibration test systems preferably...
Huxley Associates
Salary: £35000 - £44000 per annum
Posted: 16 May 2013
Abingdon, Oxfordshire
Responsible for ensuring the quality and continuity of support services, and the implementation of customer requested changes across the full range of Internet Hosting Group's portfolio of...
RM Education
Salary: £24000 - £26000 per annum + bonus, pension
Posted: 9 May 2013
Surrey, South East
This is a fantastic opportunity for an experienced Technical Support Engineer to join a successful and growing managed and support service provider based in Surrey- Working for this...
GSA Techsource
Salary: GBP30000 to GBP40000 per annum + Benefits: Benefits package
Posted: 18 May 2013
Cambridge, Cambridgeshire
This organisation’s leading software platform is utilised by some of the biggest tech companies on the planet (Facebook, Google, Microsoft etc)... Technical knowledge to include: supporting and...
Deanslist Limited
Salary: From £20,000 to £30,000 per annum + shift + benefits
Posted: 20 May 2013
Basingstoke, Hampshire
They are looking to recruit a Technical Support Engineer Juniper focused with some operational support proven abilities Role As a JNCIP Technical support you will join a team...
Advanced Resource Managers
Salary: £28000.0000 - £38000.0000 per annum + Benefits
Posted: 23 May 2013
Reading, Berkshire
They are ideally looking for someone who has worked with Hardware, POS, Passport Readers, Scanners, QR Code Readers but will take on someone who has the passion and...
Senitor Associates
Salary: £17000 - £22000 per annum
Posted: 23 May 2013
Newcastle Upon Tyne, Tyne and Wear
SharePoint 2010. SharePoint Designer 2010. Windows Server 2008/IIS 7.0... Education/Qualifications: Degree in Computer Science or Engineering or equivalent work experience. Strong PC literacy and Microsoft...
Advantage XPO
Salary: Neg, plus health care and bonus
Posted: 20 May 2013
Reading, Berkshire
Technical Support Engineer is required for a worldwide household name. This company specialises within the technology sector and provide excellent training and career progression. The Technical Services team...
Coal IT Services
Salary: £35,000 per annum Plus Bens
Posted: 20 May 2013
Reading, Berkshire
Technical Support Engineer is required for a worldwide household name. This company specialises within the technology sector and provide excellent training and career progression. The Technical Services team...
Coal IT Services
Salary: £35,000 per annum Plus Bens
Posted: 20 May 2013
Surrey
You will take responsibility for providing Helpdesk and Desktop Support across a Windows XP/7, Exchange, Active Directory and Blackberry Infrastructure environment. You will have a background providing...
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 20 May 2013
City of London
You will be involved in the following duties and have experience of: *Network troubleshooting; in depth knowledge of TCP/IP, routing protocols, NAT, switches, routers, firewalls, bandwidth analysers*...
Bluefire Consulting
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 18 May 2013
Birmingham, West Midlands (County)
Extensive Networking Knowledge(Routing Protocols, DNS, DHCP,TCP/IP, VLAN) Experience with Network Security. Enterprise Directory Solutions(Microsoft Active Directory, Novell, Open Directory) Virtualised Environments with specific experience...
Bloxx Ltd
Salary: Dependent on experience - Company Car will be provided
Posted: 7 May 2013
Swindon, Wiltshire
The following skills are an essential requirement for this position: * Desktop Support / Configuration and Administration * Windows XP & 7 * Email Account Administration / Set up - ideally Lotus Notes * Software & Hardware...
The People Network
Salary: £22000 - £26000 per annum + Benefits
Posted: 21 May 2013
High Wycombe, Buckinghamshire
A good understanding of Microsoft Exchange and how to troubleshoot SMTP / POP3 mail flow issues... *Any IT certifications held (such as MCP, MCITP, MCSE, etc) will be an...
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 22 May 2013
South East
Linux/Unix System Support... MS Windows System Support... Networking / Cisco knowledge - LAN / WAN and Wireless... Holds a detailed understanding of core internet technologies - Routing and Switching, DNS, DHCP,...
Amazon
Posted: 3 May 2013
West Midlands
Linux/Unix System Support... MS Windows System Support... Networking / Cisco knowledge - LAN / WAN and Wireless... Holds a detailed understanding of core internet technologies - Routing and Switching, DNS, DHCP,...
Amazon
Posted: 2 May 2013
Aylesbury, Buckinghamshire
Gold Business Support works to exceedingly high standards with every customer to ensure that the reputation of McAfee is maintained and can be relied upon to deliver great...
McAfee
Salary: Competitive
Posted: 24 May 2013
Bracknell, Berkshire
Desired skills Microsoft Exchange 2010 Administration. Windows Server Support. SSL VPN, Cisco ASA, Juniper Netscreen, Fortinet... £28,000 - £32,000 (Depending on Experience) + Laptop, Mobile Phone, Free Internet...
Reflex Computer Recruitment
Salary: £28000 - £32000 per annum + Benefits
Posted: 21 May 2013
Bracknell, Berkshire
Networking protocols (TCP/IP), networking infrastructure, DHCP, DNS, switching and routing. - Antivirus and firewall solutions. - Relational Database (RDBMS) technology - Operating System Deployment (OSD) and/or PC imaging - Unix,...
Evolution Recruitment Solutions
Salary: 28000 - 33000
Posted: 23 May 2013
Aylesbury, Buckinghamshire, United Kingdom
Gold Business Support works to exceedingly high standards with every customer to ensure that the reputation of McAfee is maintained and can be relied upon to deliver great...
McAfee
Salary: Competitive + Benefits
Posted: 24 May 2013
Warrington, Liverpool, Manchester, North West
This role is for a 3rd Line Technical Support engineer who has strong Windows OS background and ideally VMWare and Citrix experience... The most successful Technical Support candidates...
360 Resourcing Solutions
Salary: £30k - 40k per year + Bens
Posted: 22 May 2013
South East England
Experience of supporting a range of hardware and software is essential including; - Laptops, Desktops, iPads, Blackberry's, Wireless Routers, Printers.- Windows 7, Windows XP, Office 2003/2007/2010,...
Montash Associates
Salary: £200 - £250 per annum + Negotiable
Posted: 10 May 2013
Hertfordshire
Technical skills required: - 3 years+ experience working with UC products in a support environment - Experience and knowledge of at least 4 of the following Cisco UC products, CUCM,...
Jam Recruitment Ltd
Salary: £30000 - £40000 per annum
Posted: 23 May 2013
Camberley, Surrey
Technical Services Engineer - 2/3rd Line Support Engineer - Technical Support - Windows 2003 - 2008 - Exchange 2007 -2010 - CISCO Firewalls - LAN - WAN - Network Technologies - Juniper - MS SQL Administration - VMWare vSphere /...
Reflex Computer Recruitment
Salary: £30000 - £32000 per annum + On call allowance + Overtime
Posted: 22 May 2013