The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the East Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 70 83 101
Rank change year-on-year
+13 +18
Permanent jobs requiring a 1st Line Support 29 9 2
As % of all permanent IT jobs located in East Sussex 2.64% 0.95% 0.19%
As % of the Job Titles category 2.69% 0.96% 0.20%
Number of salaries quoted 29 9 2
Average salary £18,500 £22,500 £21,000
Average salary % change year-on-year
-17.77% +7.14%
90% offered a salary of more than £16,000 £19,896 £20,600
10% offered a salary of more than £20,700 £22,500 £21,400
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Sussex
Permanent IT job ads with a match in the
Job Titles category
1080 934 1015
As % of all permanent IT jobs located in East Sussex 98.18% 98.11% 97.88%
Number of salaries quoted 914 783 931
Average salary £38,000 £37,500 £40,000
Average salary % change year-on-year
+1.33% -6.25%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in East Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the East Sussex region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in East Sussex

1st Line Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Sussex region.

1st Line Support Salary Trend in East Sussex

1st Line Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the East Sussex region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton +13 29 £18,500 -17.77%
1st Line Support
South East

1st Line Support
Top 28 Related IT Skills in East Sussex

For the 6 months to 24 December 2014, IT jobs across the East Sussex region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 26 (66.67%) MS Office
2 18 (46.15%) Windows
3 15 (38.46%) MS Excel
4 12 (30.77%) MCP
5 11 (28.21%) Microsoft
6 9 (23.08%) ITIL
7 7 (17.95%) Cisco
7 7 (17.95%) Active Directory
7 7 (17.95%) Telecoms
7 7 (17.95%) Windows 7
8 4 (10.26%) Remedy
9 3 (7.69%) Salesforce.com
9 3 (7.69%) German Language
10 2 (5.13%) Internet
10 2 (5.13%) Degree
11 1 (2.56%) ADSL
11 1 (2.56%) Broadband
11 1 (2.56%) LAN
11 1 (2.56%) WAN
11 1 (2.56%) CCNA
11 1 (2.56%) Cisco Certification
11 1 (2.56%) Microsoft Certification
11 1 (2.56%) A+ Certification
11 1 (2.56%) Wireless
11 1 (2.56%) Network+ Certification
11 1 (2.56%) Retail
11 1 (2.56%) MCITP
11 1 (2.56%) Analytical Skills

1st Line Support
Top Related IT Skills in East Sussex by Category

For the 6 months to 24 December 2014, IT jobs across the East Sussex region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 26 (66.67%) MS Office
2 15 (38.46%) MS Excel
Communications & Networking
1 2 (5.13%) Internet
2 1 (2.56%) Wireless
2 1 (2.56%) ADSL
2 1 (2.56%) Broadband
2 1 (2.56%) LAN
2 1 (2.56%) WAN
General
1 7 (17.95%) Telecoms
2 3 (7.69%) German Language
3 1 (2.56%) Retail
Miscellaneous
1 1 (2.56%) Analytical Skills
Operating Systems
1 18 (46.15%) Windows
2 7 (17.95%) Windows 7
Processes & Methodologies
1 9 (23.08%) ITIL
Qualifications
1 12 (30.77%) MCP
2 2 (5.13%) Degree
3 1 (2.56%) CCNA
3 1 (2.56%) Cisco Certification
3 1 (2.56%) Microsoft Certification
3 1 (2.56%) A+ Certification
3 1 (2.56%) Network+ Certification
3 1 (2.56%) MCITP
System Software
1 7 (17.95%) Active Directory
Vendors
1 11 (28.21%) Microsoft
2 7 (17.95%) Cisco
3 4 (10.26%) Remedy
4 3 (7.69%) Salesforce.com