The statistics below represent IT jobs advertised across the South East region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 272 242 242
Rank change year-on-year
-30 0
Permanent jobs requiring a 1st Line Support 186 257 260
As % of all permanent IT jobs located in the South East 0.96% 1.19% 1.09%
As % of the Job Titles category 1.00% 1.23% 1.13%
Number of salaries quoted 176 231 235
Median salary £21,750 £21,000 £21,000
Median salary % change year-on-year
+3.57% -
90% offered a salary of more than £17,500 £18,000 £17,500
10% offered a salary of more than £27,000 £26,000 £24,000
UK excluding London median salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18683 20977 23022
As % of all permanent IT jobs located in the South East 96.78% 96.91% 96.44%
Number of salaries quoted 15929 16781 18412
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South East region.

1st Line Support Salary Trend in the South East

1st Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support across the South East region over the 3 months to 2 May 2016.

1st Line Support Salary Histogram in the South East

1st Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -22 57 £21,000 -3.44% 3
Hampshire +17 37 £19,000 -7.31% 5
Berkshire -11 28 £23,500 +17.50% 1
Oxfordshire +17 17 £25,000 +13.63% 2
Kent -27 15 £22,500 +12.50% 1
West Sussex -13 13 £22,000 +12.82%
Buckinghamshire +18 9 £21,500 +6.17%
East Sussex +6 9 £21,500 -4.44%
Middlesex - 1 £23,000 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 2 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support in the job title.

1 251 (63.54%) Windows
2 231 (58.48%) Microsoft
3 157 (39.75%) Active Directory
4 151 (38.23%) MS Excel
5 122 (30.89%) MS Office
6 112 (28.35%) Windows 7
7 88 (22.28%) Windows Server
8 86 (21.77%) SLA
9 76 (19.24%) MS Exchange
10 73 (18.48%) Windows 8
11 67 (16.96%) Windows XP
12 55 (13.92%) Office 365
13 52 (13.16%) VMware
14 50 (12.66%) TCP/IP
15 47 (11.90%) Microsoft Certification
16 44 (11.14%) DNS
16 44 (11.14%) ITIL
17 42 (10.63%) Windows Server 2008
18 39 (9.87%) Windows Server 2012
19 37 (9.37%) Hyper-V
20 36 (9.11%) Android
21 34 (8.61%) VMware Infrastructure
22 33 (8.35%) Exchange Server 2007
23 32 (8.10%) Exchange Server 2010
24 31 (7.85%) Apple iOS
25 30 (7.59%) SQL
26 28 (7.09%) Degree
27 26 (6.58%) Service Management
27 26 (6.58%) ITSM
28 25 (6.33%) Finance

1st Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (19.24%) MS Exchange
2 33 (8.35%) Exchange Server 2007
3 32 (8.10%) Exchange Server 2010
4 17 (4.30%) SharePoint
5 12 (3.04%) Exchange Server 2003
5 12 (3.04%) Exchange Server 2013
6 11 (2.78%) Skype for Business
7 7 (1.77%) Exchange Server 2000
8 4 (1.01%) IIS
9 2 (0.51%) CMS
10 1 (0.25%) IBM Notes
Applications
1 151 (38.23%) MS Excel
2 122 (30.89%) MS Office
3 5 (1.27%) MS PowerPoint
3 5 (1.27%) MS Visio
Business Applications
1 8 (2.03%) Dynamics CRM
2 1 (0.25%) Dynamics NAV
Cloud Services
1 55 (13.92%) Office 365
2 3 (0.76%) Dropbox
Communications & Networking
1 50 (12.66%) TCP/IP
2 44 (11.14%) DNS
3 22 (5.57%) LAN
4 21 (5.32%) Firewall
5 20 (5.06%) WAN
6 19 (4.81%) DHCP
7 17 (4.30%) Internet
8 13 (3.29%) Extranet
9 11 (2.78%) SSL
10 8 (2.03%) IP Telephony
10 8 (2.03%) VPN
10 8 (2.03%) Wireless
11 6 (1.52%) VoIP
12 5 (1.27%) ADSL
12 5 (1.27%) Wi-Fi
13 4 (1.01%) SAN
14 3 (0.76%) Broadband
14 3 (0.76%) Skype
14 3 (0.76%) SMTP
15 1 (0.25%) Remote Desktop
Database & Business Intelligence
1 18 (4.56%) SQL Server
2 6 (1.52%) SQL Server 2008
2 6 (1.52%) SQL Server 2012
3 1 (0.25%) BusinessObjects
3 1 (0.25%) SQL Server 2014
General
1 25 (6.33%) Finance
2 6 (1.52%) Telecoms
3 3 (0.76%) Automotive
3 3 (0.76%) Games
3 3 (0.76%) Retail
4 2 (0.51%) French Language
4 2 (0.51%) German Language
5 1 (0.25%) Back Office
5 1 (0.25%) Japanese Language
5 1 (0.25%) Marketing
5 1 (0.25%) Military
5 1 (0.25%) Pharmaceutical
5 1 (0.25%) Polish Language
Libraries, Frameworks & Software Standards
1 6 (1.52%) .NET
2 3 (0.76%) HTML
3 1 (0.25%) COM
Miscellaneous
1 21 (5.32%) Blackberry
2 15 (3.80%) Driving Licence
3 14 (3.54%) Analytical Skills
4 11 (2.78%) Computer Science
5 10 (2.53%) iPhone
6 8 (2.03%) Management Information System
7 7 (1.77%) Mathematics
8 5 (1.27%) EPoS
9 4 (1.01%) Data Centre
10 3 (0.76%) Fat Client
10 3 (0.76%) iPad
10 3 (0.76%) Thin Client
11 2 (0.51%) Mainframe
11 2 (0.51%) Video Conferencing
12 1 (0.25%) AS400
12 1 (0.25%) BBC
12 1 (0.25%) Digital Media
12 1 (0.25%) Handset
12 1 (0.25%) iSeries
12 1 (0.25%) VLE
Operating Systems
1 251 (63.54%) Windows
2 112 (28.35%) Windows 7
3 88 (22.28%) Windows Server
4 73 (18.48%) Windows 8
5 67 (16.96%) Windows XP
6 42 (10.63%) Windows Server 2008
7 39 (9.87%) Windows Server 2012
8 36 (9.11%) Android
9 31 (7.85%) Apple iOS
10 24 (6.08%) Windows Server 2003
11 22 (5.57%) Linux
12 18 (4.56%) Windows Vista
13 16 (4.05%) Windows 10
14 7 (1.77%) Windows 2000 Server
15 6 (1.52%) Mac OS X
16 5 (1.27%) Mac OS
17 2 (0.51%) CentOS
17 2 (0.51%) Debian
17 2 (0.51%) Red Hat Enterprise Linux
17 2 (0.51%) Ubuntu
Processes & Methodologies
1 44 (11.14%) ITIL
2 26 (6.58%) ITSM
2 26 (6.58%) Service Management
3 24 (6.08%) Coaching
4 16 (4.05%) Incident Management
4 16 (4.05%) Problem Management
5 12 (3.04%) Business Continuity
5 12 (3.04%) CRM
5 12 (3.04%) Validation
6 9 (2.28%) Data Entry
7 8 (2.03%) High Availability
7 8 (2.03%) Line Management
8 6 (1.52%) Case Management
8 6 (1.52%) Data Protection
8 6 (1.52%) Knowledge Management
8 6 (1.52%) Mobile Device Management
8 6 (1.52%) Workflow
9 5 (1.27%) Network Management
9 5 (1.27%) Service Delivery
9 5 (1.27%) Time Management
Programming Languages
1 30 (7.59%) SQL
2 7 (1.77%) C#
3 5 (1.27%) VB
4 3 (0.76%) C
5 2 (0.51%) Java
5 2 (0.51%) JavaScript
5 2 (0.51%) T-SQL
6 1 (0.25%) PHP
Qualifications
1 47 (11.90%) Microsoft Certification
2 28 (7.09%) Degree
3 22 (5.57%) Security Cleared
4 20 (5.06%) CCNA
4 20 (5.06%) Cisco Certification
5 19 (4.81%) MCSE
6 18 (4.56%) SC Cleared
7 17 (4.30%) MCP
8 16 (4.05%) MCDST
9 9 (2.28%) A+ Certification
9 9 (2.28%) MCSA
9 9 (2.28%) MCTS
9 9 (2.28%) Network+ Certification
10 8 (2.03%) HNC
10 8 (2.03%) MCITP
11 3 (0.76%) DBS Check
12 2 (0.51%) CCENT
12 2 (0.51%) ITIL Foundation Certificate
13 1 (0.25%) DV Cleared
13 1 (0.25%) HND
Quality Assurance & Compliance
1 86 (21.77%) SLA
2 9 (2.28%) ISO/IEC 27001
3 1 (0.25%) DICOM
System Software
1 157 (39.75%) Active Directory
2 37 (9.37%) Hyper-V
3 34 (8.61%) VMware Infrastructure
4 5 (1.27%) XenApp
5 3 (0.76%) VMware ESXi
5 3 (0.76%) XenDesktop
6 2 (0.51%) Terminal Server
6 2 (0.51%) VMware ESX
7 1 (0.25%) VMware Server
7 1 (0.25%) vSphere
Systems Management
1 12 (3.04%) Backup Exec
2 8 (2.03%) Microsoft Data Protection Manager
2 8 (2.03%) SCOM
3 5 (1.27%) Nagios
4 4 (1.01%) SCCM
5 3 (0.76%) SCSM
5 3 (0.76%) SCVMM
6 1 (0.25%) WSUS
Vendors
1 231 (58.48%) Microsoft
2 52 (13.16%) VMware
3 20 (5.06%) HP
4 18 (4.56%) Cisco
5 14 (3.54%) Citrix
6 12 (3.04%) Symantec
7 11 (2.78%) Dell
7 11 (2.78%) SonicWALL
8 9 (2.28%) Avaya
9 7 (1.77%) Apple
9 7 (1.77%) Sophos
9 7 (1.77%) Veeam
10 5 (1.27%) Adobe
10 5 (1.27%) SolarWinds
10 5 (1.27%) WatchGuard
11 3 (0.76%) Canon
11 3 (0.76%) CommVault
11 3 (0.76%) Juniper
11 3 (0.76%) NetApp
11 3 (0.76%) SAP
Kent
Comtecs
Salary: £14000 - £15000 Per Annum +Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + benefits
Posted: 3 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: 4 days ago
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Excellent Company Benefits + Train
Posted: 4 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 5 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: 5 days ago
Berkshire
Hays Specialist Recruitment
Salary: £18000.00 - £19000 per annum + Benefits and Training
Posted: 12 days ago
Surrey
Hays London City Cheapside
Salary: £20000.00 - £23000.00 per annum
Posted: 13 days ago
Southampton
Spectrum IT
Salary: £18000 - £19000 per annum
Posted: 18 days ago