The statistics below represent IT jobs advertised across the South East region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
First Line Support
England / South East
Rank 252 263 248
Rank change year-on-year
+11 -15
Permanent jobs requiring a 1st Line Support 143 204 233
As % of all permanent IT jobs located in the South East 0.98% 1.06% 1.12%
As % of the Job Titles category 1.02% 1.09% 1.16%
Number of salaries quoted 133 201 212
Median salary £22,000 £21,000 £21,000
Median salary % change year-on-year
+4.76% -
90% offered a salary of more than £18,800 £17,500 £18,250
10% offered a salary of more than £25,000 £25,000 £25,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14087 18662 20143
As % of all permanent IT jobs located in the South East 96.70% 96.73% 97.21%
Number of salaries quoted 11682 16015 16449
Median salary £43,500 £44,000 £41,500
Median salary % change year-on-year
-1.13% +6.02%
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South East region.

1st Line Support Salary Trend in the South East

1st Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support across the South East region over the 3 months to 26 February 2017.

1st Line Support Salary Histogram in the South East

1st Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +35 40 £23,500 +9.30% 1
Berkshire +64 25 £22,000 -12.00% 2
Buckinghamshire +34 23 £22,000 +2.32% 3
Hampshire +2 16 £19,500 +8.33% 2
Kent +8 14 £22,500 -
East Sussex -5 13 £23,000 +9.52%
West Sussex +6 7 £25,000 +25.00%
Oxfordshire -11 5 £21,000 -8.69% 2
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support in the job title.

1 190 (65.07%) Windows
2 126 (43.15%) Microsoft
3 124 (42.47%) Active Directory
4 80 (27.40%) MS Excel
5 79 (27.05%) MS Office
6 58 (19.86%) ITIL
7 54 (18.49%) Windows 7
8 49 (16.78%) SLA
9 42 (14.38%) Windows Server
9 42 (14.38%) MS Exchange
10 40 (13.70%) Windows 8
11 36 (12.33%) Office 365
12 34 (11.64%) Linux
13 33 (11.30%) VMware
13 33 (11.30%) Windows 10
14 30 (10.27%) TCP/IP
15 27 (9.25%) Windows XP
16 26 (8.90%) Citrix
16 26 (8.90%) Firewall
17 23 (7.88%) Service Delivery
17 23 (7.88%) Cisco
17 23 (7.88%) VMware Infrastructure
18 22 (7.53%) Service Management
19 21 (7.19%) Cisco Certification
19 21 (7.19%) CCNA
19 21 (7.19%) SQL
20 19 (6.51%) Internet
20 19 (6.51%) Degree
21 17 (5.82%) VPN
21 17 (5.82%) VoIP

1st Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (14.38%) MS Exchange
2 11 (3.77%) SharePoint
3 9 (3.08%) Exchange Server 2003
4 8 (2.74%) Exchange Server 2007
4 8 (2.74%) SharePoint 2010
5 4 (1.37%) Exchange Server 2010
5 4 (1.37%) Exchange Server 2013
6 3 (1.03%) Skype for Business
7 1 (0.34%) CMS
7 1 (0.34%) IIS
7 1 (0.34%) WordPress
Applications
1 80 (27.40%) MS Excel
2 79 (27.05%) MS Office
3 4 (1.37%) Adobe Creative Suite
4 2 (0.68%) MS PowerPoint
Cloud Services
1 36 (12.33%) Office 365
2 4 (1.37%) Dropbox
3 1 (0.34%) Microsoft Azure
Communications & Networking
1 30 (10.27%) TCP/IP
2 26 (8.90%) Firewall
3 19 (6.51%) Internet
4 17 (5.82%) VoIP
4 17 (5.82%) VPN
5 13 (4.45%) DNS
6 12 (4.11%) DHCP
7 10 (3.42%) LAN
8 6 (2.05%) ADSL
9 5 (1.71%) Network Security
10 4 (1.37%) NAS
10 4 (1.37%) SSL
11 3 (1.03%) SMTP
11 3 (1.03%) WAN
11 3 (1.03%) Wi-Fi
12 2 (0.68%) Cisco ASA
12 2 (0.68%) Ethernet
12 2 (0.68%) Skype
12 2 (0.68%) Wireless
13 1 (0.34%) FTP
Database & Business Intelligence
1 14 (4.79%) MySQL
2 5 (1.71%) SQL Server
3 3 (1.03%) Crystal Reports
3 3 (1.03%) SQL Server 2008
3 3 (1.03%) SQL Server Reporting Services
4 1 (0.34%) BusinessObjects
4 1 (0.34%) SQL Server 2005
Development Applications
1 1 (0.34%) JIRA
General
1 17 (5.82%) Finance
2 10 (3.42%) Retail
3 9 (3.08%) German Language
3 9 (3.08%) Marketing
4 6 (2.05%) French Language
5 5 (1.71%) Dutch Language
5 5 (1.71%) Games
5 5 (1.71%) Polish Language
5 5 (1.71%) Spanish Language
5 5 (1.71%) Telecoms
6 2 (0.68%) Billing
7 1 (0.34%) Electronics
7 1 (0.34%) Korean Language
7 1 (0.34%) Manufacturing
7 1 (0.34%) Pharmaceutical
7 1 (0.34%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.03%) CSS
1 3 (1.03%) HTML
2 2 (0.68%) ebXML
2 2 (0.68%) XML
2 2 (0.68%) XSLT
3 1 (0.34%) COM
Miscellaneous
1 16 (5.48%) Analytical Skills
2 11 (3.77%) Blackberry
3 8 (2.74%) Chip and PIN
4 6 (2.05%) Computer Science
5 4 (1.37%) Data Centre
5 4 (1.37%) Driving Licence
6 3 (1.03%) Fat Client
6 3 (1.03%) Thin Client
7 2 (0.68%) EPoS
7 2 (0.68%) User Experience
8 1 (0.34%) AS400
8 1 (0.34%) CMDB
8 1 (0.34%) Enterprise Software
8 1 (0.34%) HP Storage
8 1 (0.34%) Internet of Things
8 1 (0.34%) iPad
8 1 (0.34%) iPhone
8 1 (0.34%) Machine to Machine
8 1 (0.34%) Management Information System
8 1 (0.34%) Mobile App
Operating Systems
1 190 (65.07%) Windows
2 54 (18.49%) Windows 7
3 42 (14.38%) Windows Server
4 40 (13.70%) Windows 8
5 34 (11.64%) Linux
6 33 (11.30%) Windows 10
7 27 (9.25%) Windows XP
8 13 (4.45%) Windows Server 2008
9 11 (3.77%) Windows Server 2003
10 9 (3.08%) Mac OS
10 9 (3.08%) Mac OS X
10 9 (3.08%) Windows Server 2012
11 7 (2.40%) Unix
12 6 (2.05%) Apple iOS
13 5 (1.71%) Android
14 1 (0.34%) AIX
14 1 (0.34%) HPUX
14 1 (0.34%) Windows Phone
Processes & Methodologies
1 58 (19.86%) ITIL
2 23 (7.88%) Service Delivery
3 22 (7.53%) Service Management
4 13 (4.45%) Time Management
5 12 (4.11%) ITIL V3
5 12 (4.11%) ITSM
6 9 (3.08%) E-Commerce
7 8 (2.74%) CAD
7 8 (2.74%) Incident Management
7 8 (2.74%) Workflow
7 8 (2.74%) Workflow Management
8 6 (2.05%) Line Management
8 6 (2.05%) Validation
9 5 (1.71%) CRM
10 4 (1.37%) Change Control
10 4 (1.37%) ERP
10 4 (1.37%) Network Design
10 4 (1.37%) Root Cause Analysis
11 3 (1.03%) Data Protection
11 3 (1.03%) Mobile Device Management
Programming Languages
1 21 (7.19%) SQL
2 9 (3.08%) C
3 2 (0.68%) JavaScript
4 1 (0.34%) PowerShell
Qualifications
1 21 (7.19%) CCNA
1 21 (7.19%) Cisco Certification
2 19 (6.51%) Degree
3 12 (4.11%) SC Cleared
3 12 (4.11%) Security Cleared
4 11 (3.77%) Microsoft Certification
5 9 (3.08%) CCNP
6 7 (2.40%) CCIE
6 7 (2.40%) Network+ Certification
7 5 (1.71%) A+ Certification
7 5 (1.71%) HND
8 3 (1.03%) ITIL Certification
9 2 (0.68%) CCENT
9 2 (0.68%) MCSE
10 1 (0.34%) MCDST
10 1 (0.34%) MCITP
10 1 (0.34%) MCP
Quality Assurance & Compliance
1 49 (16.78%) SLA
2 1 (0.34%) ISO 9001
2 1 (0.34%) ISO/IEC 27001
System Software
1 124 (42.47%) Active Directory
2 23 (7.88%) VMware Infrastructure
3 3 (1.03%) IMail Server
4 2 (0.68%) XenApp
5 1 (0.34%) BitLocker
5 1 (0.34%) Terminal Services
5 1 (0.34%) XenDesktop
Systems Management
1 9 (3.08%) SCCM
2 5 (1.71%) Backup Exec
3 4 (1.37%) Systems Management Server (SMS)
4 1 (0.34%) Cisco CUCM
4 1 (0.34%) HP Data Protector
Vendors
1 126 (43.15%) Microsoft
2 33 (11.30%) VMware
3 26 (8.90%) Citrix
4 23 (7.88%) Cisco
5 10 (3.42%) Fujitsu
6 8 (2.74%) Polycom
6 8 (2.74%) RedPrairie
6 8 (2.74%) SAP
7 4 (1.37%) Adobe
7 4 (1.37%) Apple
7 4 (1.37%) LANDesk
7 4 (1.37%) Palo Alto
7 4 (1.37%) Remedy
7 4 (1.37%) SonicWALL
7 4 (1.37%) Veeam
8 3 (1.03%) HP
8 3 (1.03%) Splunk
9 2 (0.68%) BMC
10 1 (0.34%) Red Hat
10 1 (0.34%) Salesforce.com
Woking, Surrey
Elliot
Salary: Up to £22,000 per annum plus company pension & benefits.
Posted: 3 days ago
Winchester
Recruitment Genius Ltd
Salary: £16000 - £20000 per annum
Posted: 4 days ago
High Wycombe
Hays West And Wales
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Alliance Consulting
Salary: From £18,000 to £22,000 per annum
Posted: 4 days ago
High Wycombe
Hays West And Wales
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 20 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 18 days ago