Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the 1st Line Support role in IT jobs within the South East region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 18 November 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to
18 Nov 2008
Same period last year
Rank227213
Rank change on same period last yearDown-14
Matching permanent IT job ads235373
As % of all UK permanent IT job ads sampled0.152 %0.166 %
As % of the category below0.825 %0.893 %
Salaries quoted203344
Average minimum salary£20,150£19,320
Average salary£21,180£20,599
% change on same period last year+2.82 %
Average maximum salary£22,211£21,878
UK excluding London average salary£20,556£19,369
% change on same period last year+6.13 %
South East IT Job Market, Job TitlesJob Titles
South East
Matching permanent IT job ads2849241789
As % of all UK permanent IT job ads sampled18.44 %18.63 %
Salaries quoted2392734268
Average minimum salary£37,010£36,741
Average salary£40,287£40,127
% change on same period last year+0.39 %
Average maximum salary£43,564£43,514
UK excluding London average salary£38,454£39,134
% change on same period last year-1.73 %
1st Line Support England1st Line Support
England

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the South East region as a proportion of the total demand within the Job Titles category.

South East 1st Line Support Demand Trend

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South East region.

South East 1st Line Support Salary Trend

1st Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 1st Line Support across the South East region over the 3 months to 18 November 2008.

South East 1st Line Support Salary Histogram

1st Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 18 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SurreyUp+57115£21,390+0.20 %
BerkshireDown-644£21,025+0.54 %
HampshireDown-2632£21,524+12.72 %
BuckinghamshireUp+320£18,592-9.68 %
East SussexUp+49£16,875-19.46 %
West SussexUp+128£23,625+7.38 %
OxfordshireUp+18£21,857+10.60 %
MiddlesexUp+225£22,500+16.47 %
KentDown-132£24,750+25.23 %
1st Line Support England1st Line Support
England

1st Line Support
Top 30 Related IT Skills

For the 6 months to 18 November 2008, IT jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1276 (48.42 %)Windows
2167 (29.30 %)Microsoft
3151 (26.49 %)Windows XP
4136 (23.86 %)MS Excel
5113 (19.82 %)MS Office
682 (14.39 %)Windows Server 2003
777 (13.51 %)Active Directory
856 (9.825 %)Degree
954 (9.474 %)SQL
1051 (8.947 %)Windows 2000
1144 (7.719 %)Microsoft Certification
1236 (6.316 %)ITIL
1335 (6.140 %)Oracle
1434 (5.965 %)Internet
1532 (5.614 %)Windows Vista
1631 (5.439 %)SQL Server
1631 (5.439 %)SLA
1729 (5.088 %)Cisco
1729 (5.088 %)Finance
1828 (4.912 %)TCP/IP
1828 (4.912 %)VPN
1828 (4.912 %)MCP
1927 (4.737 %)Telecoms
1927 (4.737 %)Security Cleared
2025 (4.386 %)Government
2124 (4.211 %)Pensions
2124 (4.211 %)Remedy
2124 (4.211 %)Citrix
2124 (4.211 %)Cisco Certification
2223 (4.035 %)CCNA

1st Line Support
Top Related IT Skills by Category

For the 6 months to 18 November 2008, IT jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

South East IT Job Market, Application DevelopmentApplication Development
111 (1.930 %)HTML
25 (0.877 %).NET
25 (0.877 %)CSS
34 (0.702 %)ODBC
42 (0.351 %)J2EE
42 (0.351 %)ASP
42 (0.351 %)JSP
42 (0.351 %)Hibernate
42 (0.351 %)WebSphere
42 (0.351 %)Spring
51 (0.175 %)EDI
51 (0.175 %)XML
51 (0.175 %)ASP.NET
South East IT Job Market, Application PlatformsApplication Platforms
121 (3.684 %)MS Exchange
213 (2.281 %)Exchange Server 2003
38 (1.404 %)FormScape
46 (1.053 %)IIS
55 (0.877 %)Exchange Server 2000
55 (0.877 %)SharePoint
55 (0.877 %)Lotus Notes
64 (0.702 %)Exchange Server 5.5
72 (0.351 %)SharePoint Server 2007
72 (0.351 %)GroupWise
72 (0.351 %)ArcGIS
81 (0.175 %)Exchange Server 2007
81 (0.175 %)Blackberry Enterprise Server
South East IT Job Market, ApplicationsApplications
1136 (23.86 %)MS Excel
2113 (19.82 %)MS Office
37 (1.228 %)Photoshop
45 (0.877 %)MS PowerPoint
54 (0.702 %)CA Clarity
62 (0.351 %)SPSS
71 (0.175 %)Spreadsheet
South East IT Job Market, Business ApplicationsBusiness Applications
114 (2.456 %)Oracle Applications
212 (2.105 %)Oracle iRecruitment
212 (2.105 %)Oracle HRMS
32 (0.351 %)Oracle Financials
32 (0.351 %)GoldMine
41 (0.175 %)Navision
South East IT Job Market, Communications & NetworkingCommunications & Networking
134 (5.965 %)Internet
228 (4.912 %)TCP/IP
228 (4.912 %)VPN
317 (2.982 %)LAN
415 (2.632 %)DNS
512 (2.105 %)WAN
512 (2.105 %)Firewall
68 (1.404 %)Broadband
68 (1.404 %)Network Security
77 (1.228 %)Wireless
86 (1.053 %)VoIP
95 (0.877 %)ADSL
104 (0.702 %)SMTP
113 (0.526 %)Frame Relay
113 (0.526 %)ATM
113 (0.526 %)3G
122 (0.351 %)DHCP
131 (0.175 %)IP Telephony
131 (0.175 %)IMAP
131 (0.175 %)Cisco IPT
South East IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
131 (5.439 %)SQL Server
213 (2.281 %)MySQL
312 (2.105 %)Oracle Discoverer
45 (0.877 %)Crystal Reports
45 (0.877 %)BusinessObjects
52 (0.351 %)SQL Server 2000
52 (0.351 %)Oracle 10g
52 (0.351 %)DB2
52 (0.351 %)Oracle Reports
52 (0.351 %)Oracle 8/8i
52 (0.351 %)Oracle 9i
52 (0.351 %)GIS
52 (0.351 %)SQL Server 2005
61 (0.175 %)Datawarehouse
61 (0.175 %)MS Access
61 (0.175 %)Informix
61 (0.175 %)SQLPlus
South East IT Job Market, Development ApplicationsDevelopment Applications
12 (0.351 %)Dreamweaver
21 (0.175 %)FrontPage
South East IT Job Market, GeneralGeneral
129 (5.088 %)Finance
227 (4.737 %)Telecoms
325 (4.386 %)Government
424 (4.211 %)Pensions
522 (3.860 %)Health
621 (3.684 %)Automotive
712 (2.105 %)Education
86 (1.053 %)Marketing
86 (1.053 %)Insurance
86 (1.053 %)Local Government
95 (0.877 %)Retail
104 (0.702 %)Advertising
113 (0.526 %)Publishing
122 (0.351 %)Music
122 (0.351 %)Billing
131 (0.175 %)Manufacturing
131 (0.175 %)Electronics
131 (0.175 %)Electric
131 (0.175 %)Pharmaceutical
South East IT Job Market, MiscellaneousMiscellaneous
119 (3.333 %)German Language
217 (2.982 %)French Language
310 (1.754 %)Client/Server
310 (1.754 %)Statistics
310 (1.754 %)Computer Science
49 (1.579 %)Blackberry
58 (1.404 %)Management Information System
65 (0.877 %)AS400
65 (0.877 %)EFT
74 (0.702 %)Replication
83 (0.526 %)Polish Language
83 (0.526 %)Russian Language
83 (0.526 %)Mathematics
92 (0.351 %)Italian Language
92 (0.351 %)Japanese Language
92 (0.351 %)NHS
92 (0.351 %)Spanish Language
101 (0.175 %)PDA
101 (0.175 %)Informatics
101 (0.175 %)Handset
South East IT Job Market, Operating SystemsOperating Systems
1276 (48.42 %)Windows
2151 (26.49 %)Windows XP
382 (14.39 %)Windows Server 2003
451 (8.947 %)Windows 2000
532 (5.614 %)Windows Vista
623 (4.035 %)Linux
714 (2.456 %)UNIX
811 (1.930 %)Windows NT
97 (1.228 %)NetWare
105 (0.877 %)Windows 2000 Server
105 (0.877 %)Red Hat Linux
113 (0.526 %)Fedora
122 (0.351 %)CentOS
122 (0.351 %)Ubuntu
131 (0.175 %)SUSE
131 (0.175 %)Mac OS X
South East IT Job Market, Processes & MethodologiesProcesses & Methodologies
136 (6.316 %)ITIL
227 (4.737 %)Security Cleared
315 (2.632 %)SC Cleared
414 (2.456 %)CRM
513 (2.281 %)Incident Management
612 (2.105 %)Integration Testing
710 (1.754 %)Service Management
710 (1.754 %)Content Management
88 (1.404 %)Software Testing
97 (1.228 %)Service Delivery
97 (1.228 %)Disaster Recovery
106 (1.053 %)Project Management
115 (0.877 %)Web Development
115 (0.877 %)Risk Management
115 (0.877 %)Time Management
115 (0.877 %)Performance Management
123 (0.526 %)Logistics
123 (0.526 %)Document Management
123 (0.526 %)Process Management
123 (0.526 %)Configuration Management
South East IT Job Market, Programming LanguagesProgramming Languages
154 (9.474 %)SQL
27 (1.228 %)C
36 (1.053 %)PHP
45 (0.877 %)Java
53 (0.526 %)JavaScript
62 (0.351 %)VBScript
62 (0.351 %)VB
71 (0.175 %)COBOL
South East IT Job Market, QualificationsQualifications
156 (9.825 %)Degree
244 (7.719 %)Microsoft Certification
328 (4.912 %)MCP
424 (4.211 %)Cisco Certification
523 (4.035 %)CCNA
614 (2.456 %)MCSE
78 (1.404 %)A+ Certification
87 (1.228 %)MCDST
87 (1.228 %)MCSA
92 (0.351 %)CCNP
92 (0.351 %)CCVP
101 (0.175 %)MCTS
101 (0.175 %)HND
101 (0.175 %)ECDL
South East IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
131 (5.439 %)SLA
22 (0.351 %)QA
South East IT Job Market, System SoftwareSystem Software
177 (13.51 %)Active Directory
24 (0.702 %)VMware Infrastructure
33 (0.526 %)Terminal Server
42 (0.351 %)ISA Server
51 (0.175 %)Citrix Presentation Server
51 (0.175 %)Backup Exec
51 (0.175 %)MetaFrame
51 (0.175 %)Terminal Services
South East IT Job Market, Systems ManagementSystems Management
16 (1.053 %)Norton AntiVirus
22 (0.351 %)ZENworks
31 (0.175 %)OpenView
South East IT Job Market, VendorsVendors
1167 (29.30 %)Microsoft
235 (6.140 %)Oracle
329 (5.088 %)Cisco
424 (4.211 %)Remedy
424 (4.211 %)Citrix
512 (2.105 %)Apple
69 (1.579 %)Novell
77 (1.228 %)Symantec
85 (0.877 %)Business Objects
85 (0.877 %)Lotus
85 (0.877 %)Red Hat
94 (0.702 %)VMware
103 (0.526 %)Kofax
103 (0.526 %)HP
103 (0.526 %)Avaya
112 (0.351 %)Nortel
112 (0.351 %)SAP
112 (0.351 %)IBM
112 (0.351 %)BT
121 (0.175 %)LANDesk