The statistics below represent IT jobs advertised across the South East region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 266 257 259
Rank change year-on-year
-9 +2
Permanent jobs requiring a 1st Line Support 162 233 248
As % of all permanent IT jobs located in the South East 0.89% 1.10% 1.06%
As % of the Job Titles category 0.92% 1.13% 1.10%
Number of salaries quoted 147 208 240
Median salary £20,500 £20,500 £21,000
Median salary % change year-on-year
- -2.38%
90% offered a salary of more than £18,000 £17,500 £17,500
10% offered a salary of more than £26,000 £25,600 £24,500
UK excluding London median salary £20,000 £20,000 £20,500
% change year-on-year
- -2.43%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17610 20668 22617
As % of all permanent IT jobs located in the South East 96.92% 97.14% 96.51%
Number of salaries quoted 14989 16827 18277
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South East region.

1st Line Support Salary Trend in the South East

1st Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support across the South East region over the 3 months to 25 June 2016.

1st Line Support Salary Histogram in the South East

1st Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -4 39 £19,000 -8.43% 4
Surrey +15 37 £22,500 +9.75% 2
Berkshire -15 20 £22,500 +2.27% 3
West Sussex 0 19 £22,000 +14.28% 2
Oxfordshire -5 18 £22,000 - 2
Kent +2 12 £22,250 +17.10% 1
East Sussex +3 9 £22,500 - 1
Buckinghamshire +26 7 £20,000 -
Middlesex - 1 £23,000 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 June 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support in the job title.

1 237 (64.58%) Windows
2 189 (51.50%) Microsoft
3 154 (41.96%) Active Directory
4 148 (40.33%) MS Excel
5 111 (30.25%) MS Office
6 96 (26.16%) Windows 7
7 80 (21.80%) SLA
8 77 (20.98%) MS Exchange
9 68 (18.53%) Windows Server
10 59 (16.08%) Windows 8
10 59 (16.08%) VMware
11 57 (15.53%) ITIL
12 51 (13.90%) Windows XP
13 49 (13.35%) Office 365
14 48 (13.08%) TCP/IP
15 43 (11.72%) Windows Server 2008
16 41 (11.17%) DNS
17 38 (10.35%) Windows Server 2012
18 36 (9.81%) Hyper-V
19 35 (9.54%) Microsoft Certification
20 34 (9.26%) VMware Infrastructure
21 31 (8.45%) Exchange Server 2010
21 31 (8.45%) HP
21 31 (8.45%) Cisco
22 30 (8.17%) Android
22 30 (8.17%) Exchange Server 2007
23 28 (7.63%) LAN
23 28 (7.63%) SQL
24 27 (7.36%) WAN
24 27 (7.36%) Degree

1st Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 77 (20.98%) MS Exchange
2 31 (8.45%) Exchange Server 2010
3 30 (8.17%) Exchange Server 2007
4 12 (3.27%) Exchange Server 2013
4 12 (3.27%) SharePoint
5 9 (2.45%) Exchange Server 2003
6 7 (1.91%) Exchange Server 2000
7 6 (1.63%) Skype for Business
8 4 (1.09%) IIS
9 3 (0.82%) IBM Notes
Applications
1 148 (40.33%) MS Excel
2 111 (30.25%) MS Office
3 4 (1.09%) MS PowerPoint
4 3 (0.82%) MS Visio
Business Applications
1 2 (0.54%) Dynamics CRM
2 1 (0.27%) Dynamics NAV
2 1 (0.27%) Remedy ITSM
2 1 (0.27%) SAP Oil and Gas
Cloud Services
1 49 (13.35%) Office 365
2 3 (0.82%) Dropbox
3 1 (0.27%) SaaS
Communications & Networking
1 48 (13.08%) TCP/IP
2 41 (11.17%) DNS
3 28 (7.63%) LAN
4 27 (7.36%) WAN
5 24 (6.54%) DHCP
6 23 (6.27%) Firewall
7 13 (3.54%) Internet
8 11 (3.00%) ADSL
8 11 (3.00%) VoIP
9 10 (2.72%) Extranet
9 10 (2.72%) SAN
9 10 (2.72%) VPN
10 9 (2.45%) SSL
10 9 (2.45%) Wireless
11 6 (1.63%) IP Telephony
12 5 (1.36%) Wi-Fi
13 3 (0.82%) Skype
13 3 (0.82%) SMTP
14 2 (0.54%) Broadband
15 1 (0.27%) GPRS
Database & Business Intelligence
1 20 (5.45%) SQL Server
2 7 (1.91%) SQL Server 2008
3 6 (1.63%) SQL Server 2012
4 1 (0.27%) BusinessObjects
4 1 (0.27%) MySQL
4 1 (0.27%) Oracle Database
4 1 (0.27%) Oracle Database 12c
4 1 (0.27%) RDBMS
4 1 (0.27%) Relational Database
4 1 (0.27%) SQL Server 2014
General
1 16 (4.36%) Finance
2 9 (2.45%) Telecoms
3 4 (1.09%) Retail
4 3 (0.82%) Automotive
4 3 (0.82%) Law
5 2 (0.54%) Dutch Language
5 2 (0.54%) Games
5 2 (0.54%) Manufacturing
5 2 (0.54%) Marketing
6 1 (0.27%) Back Office
6 1 (0.27%) Electronics
6 1 (0.27%) Japanese Language
6 1 (0.27%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (0.54%) .NET
Miscellaneous
1 22 (5.99%) Analytical Skills
2 16 (4.36%) Blackberry
3 10 (2.72%) Driving Licence
4 9 (2.45%) iPhone
5 7 (1.91%) Computer Science
6 6 (1.63%) Mathematics
7 5 (1.36%) Management Information System
8 4 (1.09%) Fat Client
8 4 (1.09%) Thin Client
9 3 (0.82%) Data Centre
9 3 (0.82%) iPad
10 2 (0.54%) Video Conferencing
11 1 (0.27%) Biometrics
11 1 (0.27%) Digital Media
11 1 (0.27%) EPoS
11 1 (0.27%) Handset
11 1 (0.27%) Mainframe
11 1 (0.27%) NHS
11 1 (0.27%) Statistics
11 1 (0.27%) VLE
Operating Systems
1 237 (64.58%) Windows
2 96 (26.16%) Windows 7
3 68 (18.53%) Windows Server
4 59 (16.08%) Windows 8
5 51 (13.90%) Windows XP
6 43 (11.72%) Windows Server 2008
7 38 (10.35%) Windows Server 2012
8 30 (8.17%) Android
9 26 (7.08%) Windows 10
10 22 (5.99%) Apple iOS
10 22 (5.99%) Linux
11 20 (5.45%) Windows Server 2003
12 16 (4.36%) Windows Vista
13 8 (2.18%) Mac OS
14 7 (1.91%) Mac OS X
14 7 (1.91%) Windows 2000 Server
15 1 (0.27%) VMS
15 1 (0.27%) Windows 2000
Processes & Methodologies
1 57 (15.53%) ITIL
2 19 (5.18%) Coaching
3 17 (4.63%) Problem Management
4 16 (4.36%) ITSM
5 15 (4.09%) Incident Management
6 13 (3.54%) Service Management
7 10 (2.72%) Kalman Filter
7 10 (2.72%) Web Filtering
8 9 (2.45%) Network Monitoring
9 8 (2.18%) Time Management
10 7 (1.91%) Data Entry
10 7 (1.91%) Knowledge Management
10 7 (1.91%) Mobile Device Management
10 7 (1.91%) Ticket Management
10 7 (1.91%) Validation
11 6 (1.63%) Business Continuity
11 6 (1.63%) CRM
11 6 (1.63%) ERP
11 6 (1.63%) Network Management
11 6 (1.63%) Service Delivery
Programming Languages
1 28 (7.63%) SQL
2 8 (2.18%) VB
3 7 (1.91%) C#
4 6 (1.63%) C
5 4 (1.09%) Java
6 1 (0.27%) JavaScript
6 1 (0.27%) PHP
6 1 (0.27%) PL/SQL
6 1 (0.27%) PowerShell
Qualifications
1 35 (9.54%) Microsoft Certification
2 27 (7.36%) Degree
3 26 (7.08%) Cisco Certification
4 25 (6.81%) CCNA
4 25 (6.81%) Security Cleared
5 22 (5.99%) SC Cleared
6 20 (5.45%) MCP
6 20 (5.45%) Network+ Certification
7 13 (3.54%) A+ Certification
7 13 (3.54%) MCSE
8 11 (3.00%) MCITP
9 8 (2.18%) MCDST
10 7 (1.91%) CCENT
10 7 (1.91%) ITIL Foundation Certificate
11 6 (1.63%) MCSA
12 5 (1.36%) DBS Check
13 3 (0.82%) HNC
14 2 (0.54%) GNVQ
14 2 (0.54%) HND
14 2 (0.54%) MCTS
Quality Assurance & Compliance
1 80 (21.80%) SLA
2 2 (0.54%) ISO/IEC 27001
System Software
1 154 (41.96%) Active Directory
2 36 (9.81%) Hyper-V
3 34 (9.26%) VMware Infrastructure
4 7 (1.91%) Terminal Server
5 5 (1.36%) XenApp
6 3 (0.82%) VMware ESXi
6 3 (0.82%) vSphere
6 3 (0.82%) XenDesktop
7 2 (0.54%) Virtual Machines
7 2 (0.54%) VMware ESX
8 1 (0.27%) VMware Server
Systems Management
1 13 (3.54%) Backup Exec
2 6 (1.63%) Nagios
3 4 (1.09%) SCCM
4 3 (0.82%) SCSM
4 3 (0.82%) SCVMM
4 3 (0.82%) Tivoli
4 3 (0.82%) Tivoli Storage Manager
5 2 (0.54%) Microsoft Data Protection Manager
5 2 (0.54%) SCOM
6 1 (0.27%) WSUS
Vendors
1 189 (51.50%) Microsoft
2 59 (16.08%) VMware
3 31 (8.45%) Cisco
3 31 (8.45%) HP
4 21 (5.72%) Citrix
5 14 (3.81%) Sophos
5 14 (3.81%) Symantec
6 12 (3.27%) SolarWinds
7 11 (3.00%) Apple
8 10 (2.72%) SonicWALL
9 9 (2.45%) Dell
9 9 (2.45%) Extreme Networks
10 8 (2.18%) Veeam
11 7 (1.91%) EMC
11 7 (1.91%) NetApp
12 6 (1.63%) IBM
13 5 (1.36%) WatchGuard
14 4 (1.09%) Mitel
15 3 (0.82%) Adobe
15 3 (0.82%) Juniper
Basingstoke, Hampshire
Talent International
Salary: £19000 - £24000 per annum
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £16000 per annum
Posted: Yesterday
Horsham, West Sussex
Lorien Resourcing
Salary: £18000 - £22000 per annum + DPO + Excellent company benefits
Posted: 2 days ago
Gatwick, West Sussex
Senitor Associates
Salary: £22500 per annum
Posted: 2 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: Yesterday
Rochester, Kent
Senitor Associates
Salary: £20000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum 30 days holiday + excellent pension
Posted: 4 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: 5 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 3 days ago
Havant
Spectrum IT
Salary: £18000 - £21000 per annum + training & benefits
Posted: 11 days ago
Reading
Recruitment Revolution Limited
Salary: £20,000 - £25,000 depending on experience + Excellent Benefits
Posted: 9 days ago
Oxford
Hays West And Wales
Salary: £15000.00 - £22000.00 per annum
Posted: 15 days ago
Reading, Berkshire
Metro Bank
Salary: Competitive
Posted: 23 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £16000 - £17500 per annum + on call allowance (circa 3.5k)
Posted: 24 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 16 days ago