The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 250 295 331
Rank change year-on-year
+45 +36
Permanent jobs requiring a 1st Line Support 217 148 112
As % of all permanent IT jobs located in the South East 0.92% 0.66% 0.46%
As % of the Job Titles category 0.98% 0.69% 0.48%
Number of salaries quoted 196 139 102
Average salary £21,000 £21,000 £20,750
Average salary % change year-on-year
- +1.20%
90% offered a salary of more than £17,500 £17,500 £17,050
10% offered a salary of more than £24,000 £25,350 £26,000
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22242 21298 23170
As % of all permanent IT jobs located in the South East 94.75% 94.98% 95.37%
Number of salaries quoted 17796 17606 20023
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
1st Line Support
England

1st Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South East region.

1st Line Support Salary Trend in the South East

1st Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support across the South East region over the 3 months to 24 April 2014.

1st Line Support Salary Histogram in the South East

1st Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey +32 68 £21,750 +1.16% 2
Hampshire +27 56 £18,500 -9.75% 3
Berkshire +23 34 £21,500 +4.87% 4
Buckinghamshire +8 23 £21,000 +10.52% 3
Oxfordshire -7 16 £20,000 -11.11% 1
West Sussex -8 13 £22,500 +12.50%
Kent -20 4 £22,750 +1.11%
East Sussex -19 2 £19,625 -9.77%
Middlesex - 1 £21,500 -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2014, IT jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 234 (59.85%) Windows
2 192 (49.10%) Active Directory
3 157 (40.15%) MS Office
4 146 (37.34%) Microsoft
5 123 (31.46%) ITIL
6 119 (30.43%) MS Excel
6 119 (30.43%) Windows 7
7 89 (22.76%) SLA
8 80 (20.46%) Windows XP
9 62 (15.86%) TCP/IP
10 57 (14.58%) Incident Management
11 52 (13.30%) Citrix
11 52 (13.30%) Linux
12 49 (12.53%) MS Exchange
13 44 (11.25%) SQL
14 41 (10.49%) VMware
15 39 (9.97%) A+ Certification
16 38 (9.72%) Windows Server 2008
17 32 (8.18%) Cisco
17 32 (8.18%) VoIP
18 29 (7.42%) VPN
18 29 (7.42%) EPoS
19 28 (7.16%) Windows Server 2003
19 28 (7.16%) Retail
20 27 (6.91%) Microsoft Certification
21 26 (6.65%) Software Distribution
22 25 (6.39%) Security Cleared
22 25 (6.39%) SAP
22 25 (6.39%) SQL Server
22 25 (6.39%) Wireless

1st Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2014, IT jobs across the South East region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (12.53%) MS Exchange
2 22 (5.63%) Exchange Server 2007
3 11 (2.81%) IIS
4 10 (2.56%) Exchange Server 2010
5 9 (2.30%) SharePoint
6 7 (1.79%) SharePoint 2010
6 7 (1.79%) Blackberry Enterprise Server
7 6 (1.53%) IBM Notes
8 5 (1.28%) Exchange Server 2003
9 1 (0.26%) Lotus Domino
9 1 (0.26%) GroupWise
Applications
1 157 (40.15%) MS Office
2 119 (30.43%) MS Excel
3 5 (1.28%) MS PowerPoint
Business Applications
1 4 (1.02%) Dynamics CRM
1 4 (1.02%) SalesLogix
Cloud Services
1 5 (1.28%) SaaS
2 3 (0.77%) Office 365
Communications & Networking
1 62 (15.86%) TCP/IP
2 32 (8.18%) VoIP
3 29 (7.42%) VPN
4 25 (6.39%) Wireless
5 20 (5.12%) Firewall
6 19 (4.86%) LAN
6 19 (4.86%) DNS
7 18 (4.60%) Internet
8 12 (3.07%) WAN
9 10 (2.56%) Cisco ASA
10 9 (2.30%) Cisco PIX
10 9 (2.30%) DHCP
11 7 (1.79%) Network Security
11 7 (1.79%) SAN
12 6 (1.53%) HTTP
12 6 (1.53%) Cisco IPT
12 6 (1.53%) IP Telephony
13 4 (1.02%) Broadband
14 3 (0.77%) VLAN
14 3 (0.77%) Cisco IOS
Database & Business Intelligence
1 25 (6.39%) SQL Server
2 10 (2.56%) SQL Server 2008
2 10 (2.56%) SQL Server 2012
3 5 (1.28%) SQL Server 2005
3 5 (1.28%) MySQL
3 5 (1.28%) SQL Server 2000
4 2 (0.51%) Relational Database
4 2 (0.51%) Oracle Reports
5 1 (0.26%) Oracle Database
Development Applications
1 6 (1.53%) Visual Studio
General
1 28 (7.16%) Retail
2 22 (5.63%) Finance
3 15 (3.84%) Telecoms
4 11 (2.81%) Legal
5 8 (2.05%) Law
6 3 (0.77%) Electronics
7 2 (0.51%) Publishing
7 2 (0.51%) Aerospace
7 2 (0.51%) Banking
7 2 (0.51%) Billing
7 2 (0.51%) Military
8 1 (0.26%) French Language
8 1 (0.26%) German Language
8 1 (0.26%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (2.81%) XML
1 11 (2.81%) HTML
2 8 (2.05%) .NET
3 6 (1.53%) jQuery
3 6 (1.53%) Ajax
4 2 (0.51%) XSLT
5 1 (0.26%) COM
Miscellaneous
1 29 (7.42%) EPoS
2 23 (5.88%) Blackberry
3 7 (1.79%) iPhone
4 5 (1.28%) Firmware
5 4 (1.02%) Smartphone
5 4 (1.02%) Mathematics
5 4 (1.02%) Computer Science
6 3 (0.77%) iPad
6 3 (0.77%) Management Information System
7 2 (0.51%) Mobile App
8 1 (0.26%) Social Media
8 1 (0.26%) Video Conferencing
8 1 (0.26%) NHS
Operating Systems
1 234 (59.85%) Windows
2 119 (30.43%) Windows 7
3 80 (20.46%) Windows XP
4 52 (13.30%) Linux
5 38 (9.72%) Windows Server 2008
6 28 (7.16%) Windows Server 2003
7 15 (3.84%) Windows 8
7 15 (3.84%) Windows Server 2012
8 10 (2.56%) Windows 2000
9 8 (2.05%) CentOS
9 8 (2.05%) Red Hat Enterprise Linux
9 8 (2.05%) Windows Vista
10 6 (1.53%) Ubuntu
10 6 (1.53%) SUSE
10 6 (1.53%) Debian
11 3 (0.77%) Android
11 3 (0.77%) UNIX
11 3 (0.77%) Windows Phone
12 1 (0.26%) Windows Mobile
12 1 (0.26%) VMS
Processes & Methodologies
1 123 (31.46%) ITIL
2 57 (14.58%) Incident Management
3 26 (6.65%) Software Distribution
4 11 (2.81%) Service Management
5 9 (2.30%) Workflow
6 7 (1.79%) Document Management
6 7 (1.79%) Workflow Management
6 7 (1.79%) CRM
6 7 (1.79%) CAD
7 6 (1.53%) MVC
7 6 (1.53%) Time Management
8 5 (1.28%) Problem Management
9 3 (0.77%) Continuous Improvement
9 3 (0.77%) Service Delivery
9 3 (0.77%) Configuration Management
9 3 (0.77%) Project Management
10 2 (0.51%) Network Monitoring
10 2 (0.51%) Email Management
10 2 (0.51%) ERP
10 2 (0.51%) Communications Security
Programming Languages
1 44 (11.25%) SQL
2 15 (3.84%) C#
3 10 (2.56%) C
4 9 (2.30%) JavaScript
5 6 (1.53%) VB.NET
5 6 (1.53%) PowerShell
6 2 (0.51%) Java
7 1 (0.26%) T-SQL
Qualifications
1 39 (9.97%) A+ Certification
2 27 (6.91%) Microsoft Certification
3 25 (6.39%) Security Cleared
4 17 (4.35%) Cisco Certification
4 17 (4.35%) CCNA
4 17 (4.35%) MCP
5 15 (3.84%) MCSE
6 12 (3.07%) MCSA
7 9 (2.30%) CCSA
8 8 (2.05%) SC Cleared
8 8 (2.05%) Network+ Certification
9 7 (1.79%) JNCIA
9 7 (1.79%) Degree
10 4 (1.02%) Security+ Certification
11 3 (0.77%) MOS
11 3 (0.77%) CCAA
11 3 (0.77%) ITIL Certification
11 3 (0.77%) Citrix Certification
12 2 (0.51%) CCENT
12 2 (0.51%) MCITP
Quality Assurance & Compliance
1 89 (22.76%) SLA
2 10 (2.56%) ISO 9001
3 2 (0.51%) QA
4 1 (0.26%) ISO/IEC 27001
System Software
1 192 (49.10%) Active Directory
2 22 (5.63%) VMware Infrastructure
3 6 (1.53%) XenApp
4 5 (1.28%) Hyper-V
5 4 (1.02%) VMware Server
5 4 (1.02%) XenDesktop
6 3 (0.77%) Terminal Server
7 2 (0.51%) Terminal Services
7 2 (0.51%) VMware ESXi
7 2 (0.51%) vSphere
Systems Management
1 12 (3.07%) SCCM
2 6 (1.53%) DameWare
3 5 (1.28%) ServiceCenter
4 2 (0.51%) Tivoli
4 2 (0.51%) Tivoli Storage Manager
5 1 (0.26%) Backup Exec
5 1 (0.26%) Norton AntiVirus
Vendors
1 146 (37.34%) Microsoft
2 52 (13.30%) Citrix
3 41 (10.49%) VMware
4 32 (8.18%) Cisco
5 25 (6.39%) SAP
6 17 (4.35%) Remedy
7 10 (2.56%) Oracle
7 10 (2.56%) F5
8 9 (2.30%) Blue Coat
8 9 (2.30%) Juniper
8 9 (2.30%) Websense
8 9 (2.30%) CheckPoint
9 8 (2.05%) Red Hat
10 7 (1.79%) Sun
11 6 (1.53%) Symantec
11 6 (1.53%) HP
11 6 (1.53%) Telerik
12 5 (1.28%) Sophos
12 5 (1.28%) Peregrine
12 5 (1.28%) Lotus
Marlow, Buckinghamshire
Global Technology Solutions Ltd
Salary: £19000 - £25000 per annum + Bonus+Ben
Posted: 16 hours ago
Farnborough, Hampshire
Skyscape Cloud Services
Salary: Attractive Basic + Bonus + Benefits
Posted: 19 hours ago
Berkshire
Global Technology Solutions Ltd
Salary: £18481 - £19661 per annum
Posted: 20 hours ago
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum
Posted: 21 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25200 per annum + benefits
Posted: 6 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 17-23k
Posted: 6 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £17000 - £18000 per annum + Excellent Benefits!
Posted: 6 days ago
Basingstoke
Capita - ITPS
Salary: £17000 - £18000 per annum + Excellent Benefits!
Posted: 6 days ago
Slough
Austin Fraser Limited
Salary: £20000.00 - £25000.00 per annum
Posted: 13 days ago
Weybridge
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 23 days ago