The statistics below represent IT jobs advertised across the South East region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 262 245 230
Rank change year-on-year
-17 -15
Permanent jobs requiring a 1st Line Support 181 233 266
As % of all permanent IT jobs located in the South East 0.98% 1.13% 1.15%
As % of the Job Titles category 1.02% 1.17% 1.19%
Number of salaries quoted 167 210 247
Median salary £21,500 £21,500 £21,000
Median salary % change year-on-year
- +2.38%
90% offered a salary of more than £17,925 £17,500 £17,500
10% offered a salary of more than £27,000 £25,800 £24,000
UK excluding London median salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17799 19951 22285
As % of all permanent IT jobs located in the South East 96.81% 97.06% 96.41%
Number of salaries quoted 15042 16057 17997
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the South East

1st Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South East region.

1st Line Support Salary Trend in the South East

1st Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support across the South East region over the 3 months to 24 May 2016.

1st Line Support Salary Histogram in the South East

1st Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the South East region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +8 56 £20,000 -8.04% 4
Hampshire +7 41 £19,000 -11.62% 5
Berkshire -15 25 £23,000 +11.48% 1
Oxfordshire +8 16 £25,000 +13.63% 3
Kent -13 16 £22,500 +18.42%
West Sussex -15 12 £22,000 +10.00% 1
Buckinghamshire +21 9 £20,000 -1.23% 2
East Sussex -3 5 £27,500 +22.22%
Middlesex - 1 £23,000 -
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support in the job title.

1 246 (64.06%) Windows
2 216 (56.25%) Microsoft
3 158 (41.15%) MS Excel
4 157 (40.89%) Active Directory
5 120 (31.25%) MS Office
6 107 (27.86%) Windows 7
7 90 (23.44%) SLA
8 80 (20.83%) Windows Server
9 79 (20.57%) MS Exchange
10 69 (17.97%) Windows 8
11 65 (16.93%) Windows XP
12 55 (14.32%) Office 365
13 49 (12.76%) VMware
14 48 (12.50%) ITIL
14 48 (12.50%) Microsoft Certification
15 46 (11.98%) DNS
16 45 (11.72%) TCP/IP
17 40 (10.42%) Windows Server 2008
18 39 (10.16%) Android
19 37 (9.64%) Hyper-V
20 35 (9.11%) Windows Server 2012
21 33 (8.59%) Exchange Server 2007
22 32 (8.33%) Apple iOS
22 32 (8.33%) Exchange Server 2010
23 31 (8.07%) Degree
24 29 (7.55%) VMware Infrastructure
25 28 (7.29%) SQL
26 26 (6.77%) HP
27 25 (6.51%) LAN
27 25 (6.51%) Coaching

1st Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (20.57%) MS Exchange
2 33 (8.59%) Exchange Server 2007
3 32 (8.33%) Exchange Server 2010
4 16 (4.17%) SharePoint
5 12 (3.13%) Exchange Server 2003
5 12 (3.13%) Exchange Server 2013
6 10 (2.60%) Skype for Business
7 7 (1.82%) Exchange Server 2000
8 4 (1.04%) IIS
9 2 (0.52%) IBM Notes
10 1 (0.26%) CMS
Applications
1 158 (41.15%) MS Excel
2 120 (31.25%) MS Office
3 5 (1.30%) MS PowerPoint
3 5 (1.30%) MS Visio
Business Applications
1 7 (1.82%) Dynamics CRM
2 1 (0.26%) Dynamics NAV
Cloud Services
1 55 (14.32%) Office 365
2 3 (0.78%) Dropbox
Communications & Networking
1 46 (11.98%) DNS
2 45 (11.72%) TCP/IP
3 25 (6.51%) LAN
4 24 (6.25%) WAN
5 22 (5.73%) DHCP
6 20 (5.21%) Firewall
7 14 (3.65%) Internet
8 13 (3.39%) Extranet
9 11 (2.86%) SSL
10 9 (2.34%) ADSL
10 9 (2.34%) VoIP
11 8 (2.08%) Wireless
12 7 (1.82%) VPN
13 6 (1.56%) IP Telephony
14 5 (1.30%) Wi-Fi
15 4 (1.04%) SAN
16 3 (0.78%) Broadband
16 3 (0.78%) Skype
16 3 (0.78%) SMTP
17 1 (0.26%) GPRS
Database & Business Intelligence
1 19 (4.95%) SQL Server
2 6 (1.56%) SQL Server 2008
2 6 (1.56%) SQL Server 2012
3 1 (0.26%) BusinessObjects
General
1 23 (5.99%) Finance
2 6 (1.56%) Telecoms
3 4 (1.04%) Retail
4 3 (0.78%) Automotive
4 3 (0.78%) Games
5 1 (0.26%) Back Office
5 1 (0.26%) French Language
5 1 (0.26%) German Language
5 1 (0.26%) Japanese Language
5 1 (0.26%) Marketing
5 1 (0.26%) Military
5 1 (0.26%) Pharmaceutical
5 1 (0.26%) Polish Language
Libraries, Frameworks & Software Standards
1 5 (1.30%) .NET
2 1 (0.26%) HTML
Miscellaneous
1 19 (4.95%) Blackberry
2 17 (4.43%) Analytical Skills
3 14 (3.65%) Driving Licence
4 11 (2.86%) Computer Science
4 11 (2.86%) iPhone
5 6 (1.56%) Management Information System
5 6 (1.56%) Mathematics
6 5 (1.30%) EPoS
6 5 (1.30%) iPad
7 4 (1.04%) Fat Client
7 4 (1.04%) Thin Client
8 3 (0.78%) Data Centre
9 2 (0.52%) Video Conferencing
10 1 (0.26%) AS400
10 1 (0.26%) BBC
10 1 (0.26%) Biometrics
10 1 (0.26%) Handset
10 1 (0.26%) iSeries
10 1 (0.26%) Mainframe
10 1 (0.26%) NHS
Operating Systems
1 246 (64.06%) Windows
2 107 (27.86%) Windows 7
3 80 (20.83%) Windows Server
4 69 (17.97%) Windows 8
5 65 (16.93%) Windows XP
6 40 (10.42%) Windows Server 2008
7 39 (10.16%) Android
8 35 (9.11%) Windows Server 2012
9 32 (8.33%) Apple iOS
10 20 (5.21%) Linux
10 20 (5.21%) Windows Server 2003
11 19 (4.95%) Windows 10
12 16 (4.17%) Windows Vista
13 8 (2.08%) Mac OS X
14 7 (1.82%) Windows 2000 Server
15 5 (1.30%) Mac OS
16 1 (0.26%) Windows 2000
Processes & Methodologies
1 48 (12.50%) ITIL
2 25 (6.51%) Coaching
3 22 (5.73%) Service Management
4 19 (4.95%) ITSM
5 17 (4.43%) Problem Management
6 16 (4.17%) Incident Management
7 12 (3.13%) Validation
8 11 (2.86%) CRM
9 10 (2.60%) Business Continuity
10 8 (2.08%) Data Entry
10 8 (2.08%) Data Protection
11 7 (1.82%) High Availability
11 7 (1.82%) Knowledge Management
11 7 (1.82%) Mobile Device Management
12 6 (1.56%) Kalman Filter
12 6 (1.56%) Line Management
12 6 (1.56%) Network Monitoring
12 6 (1.56%) Web Filtering
13 5 (1.30%) Network Management
13 5 (1.30%) Ticket Management
Programming Languages
1 28 (7.29%) SQL
2 8 (2.08%) C#
3 7 (1.82%) VB
4 5 (1.30%) C
5 3 (0.78%) Java
6 1 (0.26%) JavaScript
6 1 (0.26%) PHP
6 1 (0.26%) T-SQL
Qualifications
1 48 (12.50%) Microsoft Certification
2 31 (8.07%) Degree
3 24 (6.25%) Security Cleared
4 23 (5.99%) CCNA
4 23 (5.99%) Cisco Certification
4 23 (5.99%) MCP
5 21 (5.47%) MCSE
6 20 (5.21%) SC Cleared
7 15 (3.91%) Network+ Certification
8 14 (3.65%) MCDST
9 12 (3.13%) A+ Certification
9 12 (3.13%) MCITP
10 9 (2.34%) MCSA
11 8 (2.08%) MCTS
12 7 (1.82%) HNC
13 5 (1.30%) CCENT
13 5 (1.30%) ITIL Foundation Certificate
14 4 (1.04%) DBS Check
15 2 (0.52%) GNVQ
16 1 (0.26%) DV Cleared
Quality Assurance & Compliance
1 90 (23.44%) SLA
2 5 (1.30%) ISO/IEC 27001
System Software
1 157 (40.89%) Active Directory
2 37 (9.64%) Hyper-V
3 29 (7.55%) VMware Infrastructure
4 5 (1.30%) Terminal Server
4 5 (1.30%) XenApp
5 3 (0.78%) XenDesktop
6 2 (0.52%) VMware ESX
6 2 (0.52%) VMware ESXi
6 2 (0.52%) vSphere
7 1 (0.26%) VMware Server
Systems Management
1 13 (3.39%) Backup Exec
2 7 (1.82%) Microsoft Data Protection Manager
2 7 (1.82%) SCOM
3 5 (1.30%) Nagios
4 4 (1.04%) SCCM
5 3 (0.78%) SCSM
5 3 (0.78%) SCVMM
6 1 (0.26%) WSUS
Vendors
1 216 (56.25%) Microsoft
2 49 (12.76%) VMware
3 26 (6.77%) HP
4 24 (6.25%) Cisco
5 18 (4.69%) Citrix
6 14 (3.65%) Symantec
7 11 (2.86%) Dell
7 11 (2.86%) SonicWALL
8 10 (2.60%) Sophos
9 8 (2.08%) SolarWinds
10 7 (1.82%) Apple
10 7 (1.82%) Avaya
10 7 (1.82%) Veeam
11 6 (1.56%) NetApp
12 5 (1.30%) Adobe
12 5 (1.30%) EMC
12 5 (1.30%) Extreme Networks
12 5 (1.30%) WatchGuard
13 3 (0.78%) Canon
13 3 (0.78%) Juniper
Surrey
Coal IT Services
Salary: £Market Rate
Posted: 12 hours ago
Horsham, West Sussex
Lorien Resourcing
Salary: £18000 - £22000 per annum + Shift Allowance
Posted: 4 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £17000 per annum + benefits
Posted: 4 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: 5 days ago
Witney, Oxfordshire
MARS Technical Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: 6 days ago
Shepperton, Middlesex
Blue Juice Recruitment
Salary: From £17,000 to £23,000 per annum
Posted: 6 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Premier IT
Salary: £23000 per annum
Posted: 6 days ago
Basingstoke
Capita Resourcing Ltd
Salary: £18000 - £20000 per annum + benefits
Posted: 7 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 18 days ago
Oxford
Hays Specialist Recruitment
Salary: £19000.00 - £24000 per annum + Benefits & Training
Posted: 19 days ago
Guildford
Spectrum IT
Salary: £16000 - £20000 per annum + training & benefits
Posted: 19 days ago