The first table below looks at the demand for Service Management skills in IT jobs advertised for the Eastleigh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Eastleigh region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 15 14 -
Rank change year-on-year
-1 -
Permanent jobs citing Service Management 1 2 0
As % of all permanent IT jobs located in Eastleigh 2.564% 3.922% -
As % of the Processes & Methodologies category 2.857% 4.444% -
Number of salaries quoted 1 2 0
Average salary £18,500 £18,750 -
Average salary % change year-on-year
-1.33% -
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Eastleigh
Permanent IT job ads with a match in the
Processes & Methodologies category
35 45 42
As % of all permanent IT jobs located in Eastleigh 89.74% 88.24% 60.87%
Number of salaries quoted 32 41 42
Average salary £37,500 £34,750 £40,000
Average salary % change year-on-year
+7.91% -13.12%
90% offered a salary of more than £30,000 £27,000 £31,250
10% offered a salary of more than £45,000 £57,500 £59,750
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Hampshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Eastleigh region as a proportion of the total demand within the Processes & Methodologies category.

Eastleigh Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Eastleigh region.

Eastleigh Service Management Salary Trend

Service Management
Top 28 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Eastleigh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 5 (100.00%) ITIL
2 4 (80.00%) Service Delivery
2 4 (80.00%) Retail
3 2 (40.00%) French Language
3 2 (40.00%) Matrix Management
3 2 (40.00%) Risk Management
3 2 (40.00%) ITIL Certification
3 2 (40.00%) PRINCE
3 2 (40.00%) Project Management
3 2 (40.00%) SLA
4 1 (20.00%) Cisco
4 1 (20.00%) Microsoft
4 1 (20.00%) Citrix
4 1 (20.00%) Citrix Certification
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) MCP
4 1 (20.00%) Windows
4 1 (20.00%) MCSE
4 1 (20.00%) MS Excel
4 1 (20.00%) MS Office
4 1 (20.00%) VMware
4 1 (20.00%) CCENT
4 1 (20.00%) VMware Infrastructure
4 1 (20.00%) Windows 7
4 1 (20.00%) CCAA
4 1 (20.00%) VMware Certified Professional (VCP)
4 1 (20.00%) MCITP
4 1 (20.00%) Windows Vista

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Eastleigh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
1 1 (20.00%) MS Office
General
1 4 (80.00%) Retail
2 2 (40.00%) French Language
Job Titles
1 3 (60.00%) Service Manager
2 2 (40.00%) Delivery Manager
2 2 (40.00%) Services Delivery Manager
3 1 (20.00%) Analyst
3 1 (20.00%) Service Analyst
3 1 (20.00%) Service Desk Analyst
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows 7
1 1 (20.00%) Windows Vista
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Service Delivery
3 2 (40.00%) Matrix Management
3 2 (40.00%) Risk Management
3 2 (40.00%) PRINCE
3 2 (40.00%) Project Management
Qualifications
1 2 (40.00%) ITIL Certification
2 1 (20.00%) Citrix Certification
2 1 (20.00%) Microsoft Certification
2 1 (20.00%) MCP
2 1 (20.00%) MCSE
2 1 (20.00%) CCENT
2 1 (20.00%) CCAA
2 1 (20.00%) VMware Certified Professional (VCP)
2 1 (20.00%) MCITP
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 1 (20.00%) VMware Infrastructure
Vendors
1 1 (20.00%) Cisco
1 1 (20.00%) Microsoft
1 1 (20.00%) Citrix
1 1 (20.00%) VMware