The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 89 73 68
Rank change year-on-year
-16 -5
Permanent jobs citing Service Management 122 131 151
As % of all permanent IT jobs located in Hampshire 3.13% 3.46% 3.55%
As % of the Processes & Methodologies category 3.82% 4.40% 4.50%
Number of salaries quoted 86 111 126
Average salary £40,000 £30,000 £36,625
Average salary % change year-on-year
+33.33% -18.08%
90% offered a salary of more than £26,500 £22,500 £25,000
10% offered a salary of more than £58,750 £48,000 £65,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3194 2978 3358
As % of all permanent IT jobs located in Hampshire 81.86% 78.62% 78.94%
Number of salaries quoted 2652 2517 2867
Average salary £43,000 £42,500 £42,000
Average salary % change year-on-year
+1.17% +1.19%
90% offered a salary of more than £29,000 £26,000 £30,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hampshire

Service Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hampshire region.

Service Management Salary Trend in Hampshire

Service Management
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hampshire region over the 3 months to 1 October 2014.

Service Management Salary Histogram in Hampshire

Service Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +44 55 £37,500 -18.91%
Southampton -21 30 £35,000 +16.66% 1
Hook +3 5 £42,500 +77.08% 1
Farnborough - 5 £32,500 - 2
Fareham +2 2 - -
Portsmouth - 2 £30,000 - 1
Winchester -6 1 £40,000 -13.97%
Havant -14 1 £42,000 +40.00% 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Hampshire

For the 6 months to 1 October 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 122 (52.36%) ITIL
2 84 (36.05%) Incident Management
3 79 (33.91%) Security Cleared
4 64 (27.47%) Telecoms
5 61 (26.18%) SC Cleared
6 55 (23.61%) Risk Management
6 55 (23.61%) Service Delivery
7 50 (21.46%) Windows
8 46 (19.74%) Business Development
9 45 (19.31%) Cisco
10 44 (18.88%) Finance
11 41 (17.60%) Microsoft
12 39 (16.74%) HP
13 32 (13.73%) Military
13 32 (13.73%) Software Engineering
14 31 (13.30%) ITSM
14 31 (13.30%) CCNA
14 31 (13.30%) IBM
14 31 (13.30%) Cisco Certification
14 31 (13.30%) ITIL Certification
14 31 (13.30%) Root Cause Analysis
15 30 (12.88%) Retail
16 28 (12.02%) Problem Management
17 27 (11.59%) Sonus
17 27 (11.59%) Aastra
17 27 (11.59%) MD110
17 27 (11.59%) Ericsson
17 27 (11.59%) DPNSS
17 27 (11.59%) Oracle
17 27 (11.59%) ISDN

Service Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 1 October 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.86%) WebSphere
2 7 (3.00%) Lync
3 5 (2.15%) Exchange Server 2013
3 5 (2.15%) Exchange Server 2010
3 5 (2.15%) Exchange Server 2007
3 5 (2.15%) MS Exchange
4 4 (1.72%) Oracle SOA Suite
5 3 (1.29%) SharePoint
6 2 (0.86%) Apache
6 2 (0.86%) Tomcat
6 2 (0.86%) Office Communications Server
Applications
1 26 (11.16%) MS Excel
2 6 (2.58%) MS Office
3 4 (1.72%) MS Project
4 2 (0.86%) MS PowerPoint
Business Applications
1 16 (6.87%) Oracle EBS
2 12 (5.15%) Oracle ERP
3 4 (1.72%) Dynamics NAV
3 4 (1.72%) Compiere
3 4 (1.72%) Remedy ITSM
3 4 (1.72%) Oracle EBS R12
4 2 (0.86%) Cognos Business Intelligence
5 1 (0.43%) Maximo
5 1 (0.43%) Dynamics AX
Cloud Services
1 4 (1.72%) PaaS
2 2 (0.86%) SaaS
2 2 (0.86%) IaaS
Communications & Networking
1 27 (11.59%) MD110
1 27 (11.59%) DPNSS
1 27 (11.59%) ISDN
1 27 (11.59%) SDH
2 22 (9.44%) Internet
3 15 (6.44%) Firewall
4 14 (6.01%) LAN
4 14 (6.01%) WAN
5 12 (5.15%) SAN
6 11 (4.72%) TCP/IP
7 8 (3.43%) VPN
7 8 (3.43%) VoIP
7 8 (3.43%) DHCP
8 6 (2.58%) WLAN
8 6 (2.58%) DNS
9 5 (2.15%) LDAP
9 5 (2.15%) Wireless
10 4 (1.72%) HTTP
10 4 (1.72%) Cisco IOS
10 4 (1.72%) OpenLDAP
Database & Business Intelligence
1 11 (4.72%) MySQL
2 6 (2.58%) SQL Server
3 4 (1.72%) Oracle BI EE
4 3 (1.29%) Relational Database
4 3 (1.29%) Oracle Database
5 2 (0.86%) Data Warehouse
6 1 (0.43%) SQL Server 2008
6 1 (0.43%) MS Access
6 1 (0.43%) DB2
6 1 (0.43%) SQL Server 2005
General
1 64 (27.47%) Telecoms
2 44 (18.88%) Finance
3 32 (13.73%) Military
4 30 (12.88%) Retail
5 4 (1.72%) Billing
5 4 (1.72%) Front Office
6 3 (1.29%) Marketing
7 2 (0.86%) Electronics
8 1 (0.43%) Mandarin Language
8 1 (0.43%) French Language
8 1 (0.43%) German Language
8 1 (0.43%) Spanish Language
8 1 (0.43%) Pharmaceutical
8 1 (0.43%) Legal
8 1 (0.43%) Manufacturing
Job Titles
1 31 (13.30%) Designer
2 25 (10.73%) Service Manager
3 19 (8.15%) Architect
3 19 (8.15%) Infrastructure Designer
4 18 (7.73%) Applications Manager
5 16 (6.87%) Delivery Manager
5 16 (6.87%) Services Delivery Manager
6 14 (6.01%) Analyst
6 14 (6.01%) Consultant
7 13 (5.58%) Team Leader
8 12 (5.15%) Incident Manager
9 11 (4.72%) Infrastructure Manager
10 10 (4.29%) Support Manager
11 9 (3.86%) SOA Architect
11 9 (3.86%) Junior
11 9 (3.86%) Applications Architect
12 8 (3.43%) Junior Consultant
12 8 (3.43%) Coordinator
12 8 (3.43%) Service Desk Team Leader
13 7 (3.00%) Junior Technical Consultant
Libraries, Frameworks & Software Standards
1 4 (1.72%) ActiveMQ
2 3 (1.29%) CSS
2 3 (1.29%) XML
2 3 (1.29%) HTML
2 3 (1.29%) Ajax
3 1 (0.43%) CGI
3 1 (0.43%) ASP.NET
3 1 (0.43%) .NET
3 1 (0.43%) Middleware
Miscellaneous
1 17 (7.30%) Analytical Skills
2 16 (6.87%) Management Information System
3 7 (3.00%) Clustering
4 5 (2.15%) EPoS
5 4 (1.72%) Replication
5 4 (1.72%) Client/Server
5 4 (1.72%) Life Science
6 3 (1.29%) CMDB
6 3 (1.29%) Physics
6 3 (1.29%) Computer Science
7 2 (0.86%) Thin Client
7 2 (0.86%) Data Protection Act
7 2 (0.86%) Fat Client
7 2 (0.86%) Smart Meter
7 2 (0.86%) Social Media
8 1 (0.43%) Mobile App
8 1 (0.43%) FMCG
8 1 (0.43%) Copywriting
8 1 (0.43%) Blackberry
8 1 (0.43%) PMI
Operating Systems
1 50 (21.46%) Windows
2 15 (6.44%) Linux
3 9 (3.86%) Windows Server 2008
4 7 (3.00%) UNIX
5 6 (2.58%) Windows Server 2003
5 6 (2.58%) Windows XP
6 4 (1.72%) HPUX
6 4 (1.72%) CentOS
6 4 (1.72%) Red Hat Enterprise Linux
7 3 (1.29%) Windows 8
7 3 (1.29%) Windows 2000
8 2 (0.86%) Solaris
8 2 (0.86%) Windows 7
9 1 (0.43%) Windows Server 2012
9 1 (0.43%) BlackBerry OS
9 1 (0.43%) Oracle Linux
9 1 (0.43%) Windows NT
9 1 (0.43%) Windows CE
9 1 (0.43%) Windows Mobile
Processes & Methodologies
1 122 (52.36%) ITIL
2 84 (36.05%) Incident Management
3 55 (23.61%) Risk Management
3 55 (23.61%) Service Delivery
4 46 (19.74%) Business Development
5 32 (13.73%) Software Engineering
6 31 (13.30%) ITSM
6 31 (13.30%) Root Cause Analysis
7 28 (12.02%) Problem Management
8 25 (10.73%) Change Management
9 19 (8.15%) Business Intelligence
10 18 (7.73%) ERP
10 18 (7.73%) Project Management
11 14 (6.01%) Continuous Improvement
12 13 (5.58%) SOA
12 13 (5.58%) Disaster Recovery
13 11 (4.72%) Capacity Planning
14 10 (4.29%) Migration
14 10 (4.29%) PRINCE2
14 10 (4.29%) Line Management
Programming Languages
1 13 (5.58%) SQL
2 7 (3.00%) C
3 3 (1.29%) JavaScript
3 3 (1.29%) PL/SQL
3 3 (1.29%) Shell Script
4 1 (0.43%) VB
4 1 (0.43%) Perl
4 1 (0.43%) C#
4 1 (0.43%) VB6
Qualifications
1 79 (33.91%) Security Cleared
2 61 (26.18%) SC Cleared
3 31 (13.30%) CCNA
3 31 (13.30%) Cisco Certification
3 31 (13.30%) ITIL Certification
4 21 (9.01%) Degree
5 20 (8.58%) Microsoft Certification
6 18 (7.73%) DV Cleared
7 14 (6.01%) MCSE
8 12 (5.15%) MCITP
9 9 (3.86%) MCSA
9 9 (3.86%) VMware Certified Professional (VCP)
10 4 (1.72%) HNC
10 4 (1.72%) HND
11 3 (1.29%) ISEB
12 2 (0.86%) CEH
12 2 (0.86%) CCSE
12 2 (0.86%) MCTS
12 2 (0.86%) CISA
12 2 (0.86%) CISM
Quality Assurance & Compliance
1 26 (11.16%) SLA
2 10 (4.29%) ISO/IEC 27001
3 5 (2.15%) ISO 9001
4 4 (1.72%) QA
5 3 (1.29%) BS15000
6 2 (0.86%) Sarbanes-Oxley
7 1 (0.43%) PCI DSS
7 1 (0.43%) ISO/IEC 20000
7 1 (0.43%) ISO 14001
System Software
1 21 (9.01%) Active Directory
2 15 (6.44%) vSphere
3 12 (5.15%) VMware Infrastructure
4 7 (3.00%) Oracle RAC
5 5 (2.15%) Hyper-V
6 4 (1.72%) PowerHA
6 4 (1.72%) RHEV
7 3 (1.29%) vCloud
Systems Management
1 6 (2.58%) SCCM
2 4 (1.72%) Oracle Enterprise Manager
2 4 (1.72%) Data Guard
3 2 (0.86%) DameWare
4 1 (0.43%) CA Spectrum
4 1 (0.43%) HP SIM
4 1 (0.43%) Sysprep
4 1 (0.43%) SCOM
4 1 (0.43%) MOM
Vendors
1 45 (19.31%) Cisco
2 41 (17.60%) Microsoft
3 39 (16.74%) HP
4 31 (13.30%) IBM
5 27 (11.59%) Sonus
5 27 (11.59%) Aastra
5 27 (11.59%) Ericsson
5 27 (11.59%) Oracle
6 23 (9.87%) Fujitsu
7 21 (9.01%) VMware
8 12 (5.15%) Cognos
9 11 (4.72%) Citrix
10 9 (3.86%) Dell
11 8 (3.43%) Red Hat
12 7 (3.00%) CA
12 7 (3.00%) Remedy
13 6 (2.58%) Siebel
14 5 (2.15%) NetApp
15 4 (1.72%) Google
15 4 (1.72%) Epiphany
Portsmouth, Hampshire
Steria
Salary: £20,000 per annum
Posted: Yesterday
Southampton, Hampshire
Deerfoot IT Resources Ltd
Salary: £28000 - £35000 per annum
Posted: Yesterday
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £35,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Hampshire
NES Global Talent
Salary: £50000 to £65000 per annum - Car + bonus etc
Posted: 6 days ago