The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 82 71 78
Rank change year-on-year
-11 +7
Permanent jobs citing Service Management 129 129 146
As % of all permanent IT jobs located in Hampshire 3.25% 3.37% 3.42%
As % of the Processes & Methodologies category 3.96% 4.26% 4.34%
Number of salaries quoted 83 112 121
Average salary £40,000 £35,000 £35,750
Average salary % change year-on-year
+14.28% -2.09%
90% offered a salary of more than £28,000 £24,000 £23,500
10% offered a salary of more than £60,000 £55,900 £60,000
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3259 3026 3365
As % of all permanent IT jobs located in Hampshire 82.01% 78.95% 78.90%
Number of salaries quoted 2677 2571 2882
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £28,500 £27,500 £29,500
10% offered a salary of more than £65,000 £60,000 £67,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hampshire

Service Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hampshire region.

Service Management Salary Trend in Hampshire

Service Management
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hampshire region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Hampshire

Service Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +44 63 £37,500 -38.77%
Southampton -22 29 £35,000 +16.66% 1
Hook +3 5 £42,500 +77.08% 1
Fareham -6 4 - -
Farnborough - 4 £32,500 - 1
Winchester -8 1 £40,000 -13.97% 1
Havant -17 1 £42,000 +40.00% 1
Portsmouth - 1 £37,500 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 September 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 126 (53.85%) ITIL
2 80 (34.19%) Incident Management
3 79 (33.76%) Security Cleared
4 62 (26.50%) Telecoms
5 60 (25.64%) SC Cleared
6 56 (23.93%) Risk Management
7 55 (23.50%) Service Delivery
8 52 (22.22%) Windows
9 47 (20.09%) Business Development
10 45 (19.23%) Finance
11 44 (18.80%) Cisco
12 42 (17.95%) Microsoft
13 41 (17.52%) HP
14 33 (14.10%) ITIL Certification
15 32 (13.68%) ITSM
15 32 (13.68%) Military
15 32 (13.68%) Software Engineering
16 31 (13.25%) IBM
16 31 (13.25%) Root Cause Analysis
17 30 (12.82%) Cisco Certification
17 30 (12.82%) Retail
18 29 (12.39%) CCNA
18 29 (12.39%) Oracle
19 27 (11.54%) SLA
20 26 (11.11%) MS Excel
20 26 (11.11%) Problem Management
21 25 (10.68%) Aastra
21 25 (10.68%) Sonus
21 25 (10.68%) SDH
21 25 (10.68%) ISDN

Service Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 September 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.85%) WebSphere
2 8 (3.42%) Lync
3 5 (2.14%) MS Exchange
3 5 (2.14%) Exchange Server 2007
3 5 (2.14%) Exchange Server 2013
3 5 (2.14%) Exchange Server 2010
4 4 (1.71%) Oracle SOA Suite
5 3 (1.28%) SharePoint
5 3 (1.28%) Office Communications Server
6 2 (0.85%) Apache
6 2 (0.85%) Tomcat
Applications
1 26 (11.11%) MS Excel
2 6 (2.56%) MS Office
3 4 (1.71%) MS Project
4 2 (0.85%) MS PowerPoint
Business Applications
1 16 (6.84%) Oracle EBS
2 12 (5.13%) Oracle ERP
3 4 (1.71%) Oracle EBS R12
3 4 (1.71%) Remedy ITSM
3 4 (1.71%) Dynamics NAV
3 4 (1.71%) Compiere
4 2 (0.85%) Cognos Business Intelligence
5 1 (0.43%) Maximo
Cloud Services
1 4 (1.71%) PaaS
2 2 (0.85%) SaaS
2 2 (0.85%) IaaS
Communications & Networking
1 25 (10.68%) SDH
1 25 (10.68%) ISDN
1 25 (10.68%) DPNSS
1 25 (10.68%) MD110
2 20 (8.55%) Internet
3 16 (6.84%) Firewall
4 15 (6.41%) LAN
4 15 (6.41%) WAN
4 15 (6.41%) SAN
5 12 (5.13%) TCP/IP
6 9 (3.85%) VoIP
7 8 (3.42%) DHCP
7 8 (3.42%) VPN
8 6 (2.56%) DNS
8 6 (2.56%) WLAN
9 5 (2.14%) LDAP
9 5 (2.14%) Wireless
10 4 (1.71%) OpenLDAP
10 4 (1.71%) NAS
10 4 (1.71%) Cisco IOS
Database & Business Intelligence
1 11 (4.70%) MySQL
2 8 (3.42%) SQL Server
3 4 (1.71%) Oracle BI EE
4 3 (1.28%) SQL Server 2008
4 3 (1.28%) Relational Database
4 3 (1.28%) Oracle Database
5 2 (0.85%) SQL Server 2005
5 2 (0.85%) Data Warehouse
6 1 (0.43%) MS Access
6 1 (0.43%) DB2
6 1 (0.43%) SQL Server 2012
General
1 62 (26.50%) Telecoms
2 45 (19.23%) Finance
3 32 (13.68%) Military
4 30 (12.82%) Retail
5 4 (1.71%) Billing
5 4 (1.71%) Front Office
6 2 (0.85%) Marketing
6 2 (0.85%) Electronics
7 1 (0.43%) Pharmaceutical
7 1 (0.43%) Legal
7 1 (0.43%) Mandarin Language
7 1 (0.43%) French Language
7 1 (0.43%) German Language
7 1 (0.43%) Spanish Language
Job Titles
1 31 (13.25%) Designer
2 25 (10.68%) Service Manager
3 20 (8.55%) Architect
4 19 (8.12%) Infrastructure Designer
5 18 (7.69%) Applications Manager
6 15 (6.41%) Services Delivery Manager
6 15 (6.41%) Delivery Manager
7 14 (5.98%) Analyst
8 13 (5.56%) Consultant
8 13 (5.56%) Team Leader
9 12 (5.13%) Incident Manager
10 11 (4.70%) Infrastructure Manager
11 10 (4.27%) Support Manager
12 9 (3.85%) Junior
12 9 (3.85%) Applications Architect
12 9 (3.85%) SOA Architect
13 8 (3.42%) Service Desk Team Leader
13 8 (3.42%) Junior Consultant
13 8 (3.42%) Administrator
14 7 (2.99%) Coordinator
Libraries, Frameworks & Software Standards
1 4 (1.71%) ActiveMQ
2 3 (1.28%) CSS
2 3 (1.28%) XML
2 3 (1.28%) HTML
2 3 (1.28%) Ajax
3 2 (0.85%) .NET
3 2 (0.85%) ASP.NET
4 1 (0.43%) CGI
4 1 (0.43%) Middleware
Miscellaneous
1 16 (6.84%) Management Information System
1 16 (6.84%) Analytical Skills
2 7 (2.99%) Clustering
3 5 (2.14%) EPoS
4 4 (1.71%) Replication
4 4 (1.71%) Client/Server
5 3 (1.28%) CMDB
5 3 (1.28%) Physics
5 3 (1.28%) Computer Science
5 3 (1.28%) Life Science
6 2 (0.85%) Mobile App
6 2 (0.85%) Smart Meter
6 2 (0.85%) Data Protection Act
6 2 (0.85%) Fat Client
6 2 (0.85%) Thin Client
7 1 (0.43%) Blackberry
7 1 (0.43%) PMI
7 1 (0.43%) FMCG
7 1 (0.43%) Social Media
Operating Systems
1 52 (22.22%) Windows
2 18 (7.69%) Linux
3 11 (4.70%) Windows Server 2008
4 10 (4.27%) UNIX
5 8 (3.42%) Windows Server 2003
6 7 (2.99%) HPUX
7 6 (2.56%) Windows XP
8 4 (1.71%) CentOS
8 4 (1.71%) Red Hat Enterprise Linux
9 3 (1.28%) Windows 2000
9 3 (1.28%) Windows 8
9 3 (1.28%) Oracle Linux
10 2 (0.85%) Windows 7
10 2 (0.85%) Windows Server 2012
10 2 (0.85%) Solaris
11 1 (0.43%) Windows NT
11 1 (0.43%) Windows CE
11 1 (0.43%) Windows Mobile
11 1 (0.43%) BlackBerry OS
Processes & Methodologies
1 126 (53.85%) ITIL
2 80 (34.19%) Incident Management
3 56 (23.93%) Risk Management
4 55 (23.50%) Service Delivery
5 47 (20.09%) Business Development
6 32 (13.68%) ITSM
6 32 (13.68%) Software Engineering
7 31 (13.25%) Root Cause Analysis
8 26 (11.11%) Problem Management
9 24 (10.26%) Change Management
10 20 (8.55%) Project Management
11 19 (8.12%) Business Intelligence
12 17 (7.26%) ERP
13 13 (5.56%) SOA
13 13 (5.56%) Disaster Recovery
13 13 (5.56%) Continuous Improvement
14 11 (4.70%) Capacity Planning
15 10 (4.27%) Line Management
15 10 (4.27%) Migration
15 10 (4.27%) PRINCE2
Programming Languages
1 12 (5.13%) SQL
2 7 (2.99%) C
3 3 (1.28%) JavaScript
3 3 (1.28%) PL/SQL
3 3 (1.28%) Shell Script
4 2 (0.85%) VB6
4 2 (0.85%) VB
4 2 (0.85%) C#
5 1 (0.43%) Perl
Qualifications
1 79 (33.76%) Security Cleared
2 60 (25.64%) SC Cleared
3 33 (14.10%) ITIL Certification
4 30 (12.82%) Cisco Certification
5 29 (12.39%) CCNA
6 21 (8.97%) Degree
7 20 (8.55%) DV Cleared
7 20 (8.55%) Microsoft Certification
8 14 (5.98%) MCSE
9 12 (5.13%) MCITP
10 9 (3.85%) MCSA
10 9 (3.85%) VMware Certified Professional (VCP)
11 4 (1.71%) HNC
11 4 (1.71%) HND
12 3 (1.28%) ISEB
13 2 (0.85%) MCTS
13 2 (0.85%) CEH
13 2 (0.85%) CCSE
13 2 (0.85%) CISA
13 2 (0.85%) CISM
Quality Assurance & Compliance
1 27 (11.54%) SLA
2 10 (4.27%) ISO/IEC 27001
3 4 (1.71%) QA
3 4 (1.71%) ISO 9001
4 3 (1.28%) BS15000
5 2 (0.85%) PCI DSS
5 2 (0.85%) Sarbanes-Oxley
6 1 (0.43%) ISO 14001
6 1 (0.43%) ISO/IEC 20000
System Software
1 22 (9.40%) Active Directory
2 15 (6.41%) vSphere
3 12 (5.13%) VMware Infrastructure
4 7 (2.99%) Oracle RAC
5 5 (2.14%) Hyper-V
6 4 (1.71%) PowerHA
6 4 (1.71%) RHEV
7 3 (1.28%) vCloud
Systems Management
1 7 (2.99%) SCCM
2 4 (1.71%) Data Guard
2 4 (1.71%) Oracle Enterprise Manager
3 2 (0.85%) HP SIM
3 2 (0.85%) CA Spectrum
3 2 (0.85%) SCOM
3 2 (0.85%) DameWare
3 2 (0.85%) MOM
4 1 (0.43%) Sysprep
Vendors
1 44 (18.80%) Cisco
2 42 (17.95%) Microsoft
3 41 (17.52%) HP
4 31 (13.25%) IBM
5 29 (12.39%) Oracle
6 25 (10.68%) Aastra
6 25 (10.68%) Sonus
6 25 (10.68%) Ericsson
7 23 (9.83%) Fujitsu
8 22 (9.40%) VMware
9 12 (5.13%) Cognos
10 11 (4.70%) Citrix
11 9 (3.85%) Dell
12 8 (3.42%) CA
12 8 (3.42%) Red Hat
13 7 (2.99%) Remedy
14 6 (2.56%) Siebel
15 5 (2.14%) NetApp
16 4 (1.71%) Acme Packet
16 4 (1.71%) Nimsoft
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 4 hours ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £35,000 to £45,000 per annum + bonus + benefits
Posted: Yesterday
Hampshire
Peopleworks
Salary: From £45,000 to £50,000 per annum £45,000 to £50,000 + Bonus (10%) Neg
Posted: 2 days ago
Southampton, Hampshire
Deerfoot IT Resources Ltd
Salary: £28000 - £35000 per annum
Posted: 4 days ago
Portsmouth, Hampshire
Steria
Salary: Up to £21,000 per annum £21k + on call allowance
Posted: 5 days ago
Havant, Hampshire
Executive Recruitment Services (ERS)
Salary: £50000 - £70000 per annum
Posted: 5 days ago
Andover, Hampshire
Premier Group Recruitment
Salary: £23000 - £24500 per annum + 5% Bonus
Posted: 6 days ago