The first table below looks at the demand for Service Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hampshire region.

Location
3 months to
17 Jun 2013
Same period 2012 Same period 2011
Service Management
Rank 78 108 104
Rank change year-on-year
+30 -4
Permanent jobs citing Service Management 112 74 75
As % of all permanent IT jobs located in Hampshire 3.070% 1.942% 2.005%
As % of the Processes & Methodologies category 4.092% 2.608% 2.811%
Number of salaries quoted 90 69 43
Average salary £40,000 £40,000 £45,000
Average salary % change year-on-year
- -11.11%
90% offered a salary of more than £22,000 £20,400 £22,700
10% offered a salary of more than £66,600 £65,000 £60,000
UK excluding London average salary £42,500 £42,500 £44,000
% change year-on-year
- -3.40%
All Processes & Methodologies
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2737 2837 2668
As % of all permanent IT jobs located in Hampshire 75.03% 74.46% 71.32%
Number of salaries quoted 2318 2413 2223
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £28,825 £27,500
10% offered a salary of more than £67,000 £62,500 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Hampshire Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hampshire region.

Hampshire Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Hampshire region over the 3 months to 17 June 2013.

Hampshire Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 17 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Southampton -6 28 £27,500 -31.25% 5
Basingstoke -5 14 £66,500 +72.72%
Winchester -6 8 £40,000 -40.74% 1
Portsmouth -3 6 £60,000 +192.68%
Andover -1 3 £50,000 +72.41%
Fareham - 1 £29,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills

For the 6 months to 17 June 2013, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 191 (63.67%) ITIL
2 87 (29.00%) Service Delivery
3 83 (27.67%) ITSM
4 71 (23.67%) Microsoft
5 69 (23.00%) Degree
6 67 (22.33%) Linux
6 67 (22.33%) Finance
7 63 (21.00%) Cisco
8 56 (18.67%) VMware
9 54 (18.00%) Windows
10 52 (17.33%) Security Cleared
11 46 (15.33%) Telecoms
12 45 (15.00%) Management Information System
12 45 (15.00%) Red Hat
13 44 (14.67%) MS Office
14 43 (14.33%) Incident Management
15 42 (14.00%) Project Management
16 40 (13.33%) MS Excel
17 38 (12.67%) EMC
17 38 (12.67%) VMware Infrastructure
18 37 (12.33%) Red Hat Enterprise Linux
19 36 (12.00%) SC Cleared
19 36 (12.00%) SLA
19 36 (12.00%) Change Management
20 34 (11.33%) Remedy
21 33 (11.00%) Active Directory
22 32 (10.67%) Citrix
22 32 (10.67%) SQL
23 29 (9.667%) UNIX
24 28 (9.333%) Oracle

Service Management
Top Related IT Skills by Category

For the 6 months to 17 June 2013, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 24 (8.000%) Middleware
2 14 (4.667%) JSP
3 9 (3.000%) WebSphere
4 4 (1.333%) Application Packaging
5 3 (1.000%) XML
6 2 (0.667%) Web Services
7 1 (0.333%) Java EE
7 1 (0.333%) JSON
7 1 (0.333%) jQuery
7 1 (0.333%) RESTful
7 1 (0.333%) OpenID
7 1 (0.333%) HTML5
7 1 (0.333%) REST
7 1 (0.333%) CSS3
7 1 (0.333%) SAML
7 1 (0.333%) Spring
7 1 (0.333%) Ajax
7 1 (0.333%) SOAP
7 1 (0.333%) COM
7 1 (0.333%) CSS
Application Platforms
1 23 (7.667%) SharePoint
2 9 (3.000%) Lync
3 5 (1.667%) Office Communications Server
4 3 (1.000%) IIS
5 2 (0.667%) CM System
6 1 (0.333%) WebSphere Application Server
6 1 (0.333%) Tomcat
Applications
1 44 (14.67%) MS Office
2 40 (13.33%) MS Excel
3 6 (2.000%) MS PowerPoint
4 1 (0.333%) MS Project
Business Applications
1 16 (5.333%) Remedy ITSM
2 5 (1.667%) Dynamics CRM
2 5 (1.667%) Dynamics AX
3 3 (1.000%) SAP ERP
4 2 (0.667%) Remedy AR System
5 1 (0.333%) Dynamics NAV
Communications & Networking
1 24 (8.000%) Firewall
2 18 (6.000%) SAN
3 15 (5.000%) WAN
4 13 (4.333%) Internet
5 10 (3.333%) ATM
6 9 (3.000%) DHCP
6 9 (3.000%) DNS
7 8 (2.667%) Cisco Nexus
8 7 (2.333%) LAN
9 4 (1.333%) VPN
9 4 (1.333%) Intranet
10 3 (1.000%) Wireless
10 3 (1.000%) Radio Access Network
10 3 (1.000%) Ethernet
10 3 (1.000%) HTTP
11 2 (0.667%) DMZ
11 2 (0.667%) SNMP
11 2 (0.667%) TCP/IP
11 2 (0.667%) X.509
11 2 (0.667%) RFID
Database & Business Intelligence
1 22 (7.333%) SQL Server
2 20 (6.667%) Oracle 10g
2 20 (6.667%) Oracle 11g
3 16 (5.333%) DB2
4 7 (2.333%) Oracle 8/8i
5 6 (2.000%) MySQL
5 6 (2.000%) Crystal Reports
6 1 (0.333%) SQL Server Reporting Services
Development Applications
1 5 (1.667%) MorphX
2 1 (0.333%) Rational DOORS
General
1 67 (22.33%) Finance
2 46 (15.33%) Telecoms
3 18 (6.000%) Retail
3 18 (6.000%) Back Office
4 11 (3.667%) Marketing
5 8 (2.667%) Banking
6 5 (1.667%) Legal
6 5 (1.667%) Manufacturing
6 5 (1.667%) Advertising
7 3 (1.000%) Publishing
7 3 (1.000%) French Language
8 2 (0.667%) Financial Institution
9 1 (0.333%) Law
9 1 (0.333%) Billing
Job Titles
1 54 (18.00%) Analyst
2 43 (14.33%) Service Manager
3 30 (10.00%) Consultant
4 28 (9.333%) Administrator
5 27 (9.000%) Services Delivery Manager
5 27 (9.000%) Delivery Manager
6 26 (8.667%) Service Analyst
7 25 (8.333%) Incident Manager
8 24 (8.000%) Operations Manager
9 20 (6.667%) Oracle DBA
9 20 (6.667%) DBA
10 18 (6.000%) Service Desk Analyst
11 17 (5.667%) Project Manager
12 16 (5.333%) Architect
13 15 (5.000%) Technical Project Manager
13 15 (5.000%) Technical Manager
14 14 (4.667%) Security Manager
14 14 (4.667%) Security Operations Manager
15 13 (4.333%) Support Analyst
16 12 (4.000%) Technical Consultant
Miscellaneous
1 45 (15.00%) Management Information System
2 23 (7.667%) Computer Science
3 22 (7.333%) Clustering
4 16 (5.333%) DataPower
5 14 (4.667%) CESG
5 14 (4.667%) Client/Server
6 13 (4.333%) CMDB
7 10 (3.333%) Replication
8 5 (1.667%) EPoS
8 5 (1.667%) Digital Media
9 4 (1.333%) Blackberry
10 2 (0.667%) Mathematics
10 2 (0.667%) Physics
10 2 (0.667%) Smartcard
10 2 (0.667%) PKI
10 2 (0.667%) Statistics
10 2 (0.667%) Enterprise Software
10 2 (0.667%) Open Source
10 2 (0.667%) SaaS
10 2 (0.667%) IIBA
Operating Systems
1 67 (22.33%) Linux
2 54 (18.00%) Windows
3 37 (12.33%) Red Hat Enterprise Linux
4 29 (9.667%) UNIX
5 24 (8.000%) AIX
6 20 (6.667%) Oracle Linux
7 10 (3.333%) Windows Server 2008
8 9 (3.000%) Windows 7
9 8 (2.667%) SUSE
10 4 (1.333%) Windows 2000
10 4 (1.333%) Windows XP
11 3 (1.000%) Windows Vista
12 2 (0.667%) Android
12 2 (0.667%) Apple iOS
Processes & Methodologies
1 191 (63.67%) ITIL
2 87 (29.00%) Service Delivery
3 83 (27.67%) ITSM
4 43 (14.33%) Incident Management
5 42 (14.00%) Project Management
6 36 (12.00%) Change Management
7 28 (9.333%) Problem Management
8 24 (8.000%) PRINCE2
9 22 (7.333%) Change Control
10 21 (7.000%) Performance Management
11 18 (6.000%) Matrix Management
11 18 (6.000%) CRM
11 18 (6.000%) Disaster Recovery
12 16 (5.333%) Information Assurance
13 15 (5.000%) Information Security
13 15 (5.000%) Capacity Planning
14 14 (4.667%) ITIL V3
15 13 (4.333%) SIEM
15 13 (4.333%) Asset Management
15 13 (4.333%) Security Testing
Programming Languages
1 32 (10.67%) SQL
2 20 (6.667%) Perl
2 20 (6.667%) Bash shell
3 8 (2.667%) PL/SQL
3 8 (2.667%) Shell Script
4 4 (1.333%) C
4 4 (1.333%) C#
5 3 (1.000%) X++
6 2 (0.667%) Fortran
7 1 (0.333%) PHP
7 1 (0.333%) Java
7 1 (0.333%) JavaScript
Qualifications
1 69 (23.00%) Degree
2 52 (17.33%) Security Cleared
3 36 (12.00%) SC Cleared
4 23 (7.667%) ITIL Certification
5 22 (7.333%) DV Cleared
6 18 (6.000%) Microsoft Certification
7 16 (5.333%) MCSE
7 16 (5.333%) PRINCE2 Practitioner
8 14 (4.667%) GIAC
9 13 (4.333%) GCIA
10 10 (3.333%) ISEB
10 10 (3.333%) Citrix Certification
11 8 (2.667%) CCNA
11 8 (2.667%) Cisco Certification
11 8 (2.667%) CCAA
12 5 (1.667%) CCA
13 4 (1.333%) MCSA
13 4 (1.333%) MCP
13 4 (1.333%) MCITP
13 4 (1.333%) CCENT
Quality Assurance & Compliance
1 36 (12.00%) SLA
2 14 (4.667%) JSP 440
3 4 (1.333%) Sarbanes-Oxley
4 2 (0.667%) ISO/IEC 27001
System Software
1 38 (12.67%) VMware Infrastructure
2 33 (11.00%) Active Directory
3 20 (6.667%) Oracle RAC
4 15 (5.000%) Hyper-V
4 15 (5.000%) vSphere
5 8 (2.667%) Xen
6 5 (1.667%) XenServer
7 3 (1.000%) XenDesktop
7 3 (1.000%) XenApp
8 2 (0.667%) VMware Server
8 2 (0.667%) VMware ESX
Systems Management
1 17 (5.667%) Control-M
2 15 (5.000%) Tivoli
3 10 (3.333%) NetBackup
4 8 (2.667%) Cisco IPCC
4 8 (2.667%) Tivoli Storage Manager
5 6 (2.000%) Netcool
5 6 (2.000%) OpenView Configuration Management
6 3 (1.000%) ARCserve
7 2 (0.667%) MIIS
7 2 (0.667%) DameWare
7 2 (0.667%) WSUS
7 2 (0.667%) SCCM
7 2 (0.667%) SCOM
8 1 (0.333%) BMC PATROL
8 1 (0.333%) Systems Management Server (SMS)
Vendors
1 71 (23.67%) Microsoft
2 63 (21.00%) Cisco
3 56 (18.67%) VMware
4 45 (15.00%) Red Hat
5 38 (12.67%) EMC
6 34 (11.33%) Remedy
7 32 (10.67%) Citrix
8 28 (9.333%) Oracle
9 22 (7.333%) HP
10 19 (6.333%) IBM
11 14 (4.667%) Cognos
12 9 (3.000%) CA
12 9 (3.000%) Brocade
13 8 (2.667%) Lotus
13 8 (2.667%) Novell
13 8 (2.667%) Juniper
13 8 (2.667%) Riverbed
13 8 (2.667%) Isilon
14 7 (2.333%) NetApp
14 7 (2.333%) SAP
Southampton, Hampshire
A rare opportunity has arisen for an experienced Service Delivery Manager with ideally Healthcare or Public Sector experience to join fast growing organisation based at their prestigious offices...
Global Technology Solutions Ltd
Salary: £50000 - £60000 per annum + car allow+bonus+ben
Posted: 13 June 2013
Southampton, South East
Experience in Incident Management or other ITSM processes and a sound awareness of Service Management principles is essential... Previous experience in Problem Management is essential, as is certification...
Novate IT
Salary: £25000 - £30000 per annum + bonus + bens
Posted: 6 June 2013
Southampton, Hampshire
Problem Analyst - ITIL, SQL, EPOS, Linux - Southampton - £30,000 + bonus + bens A new and exciting opportunity for a Problem Analyst to join a market leading employer in Southampton.....
Novate IT Ltd
Salary: £25000 - £30000 per annum + bonus + bens
Posted: 13 June 2013
Winchester, Hampshire
Educated to degree level, with a professionally recognised technical qualification and current CCNP/CCIE equivalent experience, you’ll have a proven and impressive track record in network design...
Arqiva
Salary: Unspecified comprehensive benefits
Posted: 30 May 2013
Fleet, Hampshire
Austin Fraser are working with their leading high end boutique retail partner near to Fleet to find an experienced Desktop Service Delivery Manager who has come from a...
Austin Fraser
Salary: £30000.00 - £35000.00 per annum
Posted: 11 June 2013
Yateley, Hampshire
FT Select
Salary: From £35,000 to £40,000 per annum plus oncall and bens
Posted: 13 June 2013
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum
Posted: 11 June 2013
Hook, Hampshire
Proprius Recruitment
Salary: From £35,000 to £45,000 per annum + Benefits + Bonus
Posted: 13 June 2013