The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 92 83 68
Rank change year-on-year
-9 -15
Permanent jobs citing Service Management 102 95 159
As % of all permanent IT jobs located in Hampshire 2.66% 2.91% 3.74%
As % of the Processes & Methodologies category 3.33% 3.66% 4.90%
Number of salaries quoted 75 68 112
Average salary £45,500 £37,750 £40,000
Average salary % change year-on-year
+20.52% -5.62%
90% offered a salary of more than £26,000 £24,000 £25,000
10% offered a salary of more than £65,000 £56,500 £69,250
UK excluding London average salary £45,000 £43,164 £42,500
% change year-on-year
+4.25% +1.56%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3067 2598 3242
As % of all permanent IT jobs located in Hampshire 79.97% 79.52% 76.34%
Number of salaries quoted 2638 2133 2701
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £29,000 £27,000 £27,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hampshire

Service Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hampshire region.

Service Management Salary Trend in Hampshire

Service Management
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hampshire region over the 3 months to 23 January 2015.

Service Management Salary Histogram in Hampshire

Service Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Andover +8 28 £46,750 +94.79% 2
Southampton +5 16 £35,000 -15.15% 1
Hook 0 14 £40,000 -11.11% 2
Basingstoke -7 12 £39,000 -29.09%
Portsmouth -12 10 £65,000 +128.07% 1
Farnborough - 10 £42,250 - 1
Havant - 3 £75,000 -
Aldershot -9 1 £48,500 -3.00% 1
Winchester -9 1 £21,500 -59.04%
Ringwood - 1 £28,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Hampshire

For the 6 months to 23 January 2015, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 114 (59.07%) ITIL
2 76 (39.38%) Security Cleared
3 59 (30.57%) SC Cleared
4 58 (30.05%) VMware
5 56 (29.02%) VMware Infrastructure
6 50 (25.91%) Cisco
7 47 (24.35%) Service Delivery
8 44 (22.80%) DV Cleared
8 44 (22.80%) Incident Management
9 41 (21.24%) SLA
10 40 (20.73%) HP
11 34 (17.62%) Windows
11 34 (17.62%) Degree
12 32 (16.58%) Microsoft
13 30 (15.54%) Hyper-V
14 28 (14.51%) Continuous Improvement
15 27 (13.99%) Change Management
16 26 (13.47%) VPN
17 24 (12.44%) Capacity Planning
18 23 (11.92%) Cisco Certification
18 23 (11.92%) Problem Management
19 22 (11.40%) LAN
19 22 (11.40%) WAN
20 21 (10.88%) MS Excel
20 21 (10.88%) Cisco ASA
21 20 (10.36%) ITSM
21 20 (10.36%) Telecoms
21 20 (10.36%) Finance
21 20 (10.36%) ITIL Certification
21 20 (10.36%) BGP

Service Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 23 January 2015, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (4.66%) SharePoint
2 4 (2.07%) SharePoint 2010
2 4 (2.07%) Exchange Server 2010
2 4 (2.07%) MS Exchange
3 3 (1.55%) WebSphere
3 3 (1.55%) OpenStack
4 1 (0.52%) Office Communications Server
4 1 (0.52%) Apache
4 1 (0.52%) Lync
Applications
1 21 (10.88%) MS Excel
2 14 (7.25%) MS Office
3 3 (1.55%) MS PowerPoint
4 2 (1.04%) MS Project
5 1 (0.52%) Open Workbench
Business Applications
1 4 (2.07%) Remedy ITSM
2 3 (1.55%) Oracle ERP
2 3 (1.55%) Oracle EBS
2 3 (1.55%) Dynamics AX
3 2 (1.04%) Cognos Business Intelligence
Cloud Services
1 11 (5.70%) Office 365
1 11 (5.70%) Microsoft Azure
2 3 (1.55%) SaaS
2 3 (1.55%) PaaS
2 3 (1.55%) IaaS
Communications & Networking
1 26 (13.47%) VPN
2 22 (11.40%) LAN
2 22 (11.40%) WAN
3 21 (10.88%) Cisco ASA
4 20 (10.36%) BGP
5 17 (8.81%) EIGRP
5 17 (8.81%) Cisco IOS
5 17 (8.81%) Cisco Nexus
6 15 (7.77%) Wireshark
6 15 (7.77%) FWSM
7 13 (6.74%) TCP/IP
8 11 (5.70%) Firewall
9 9 (4.66%) Internet
10 7 (3.63%) MD110
10 7 (3.63%) ISDN
10 7 (3.63%) SDH
10 7 (3.63%) VoIP
10 7 (3.63%) DNS
10 7 (3.63%) DHCP
10 7 (3.63%) DPNSS
Database & Business Intelligence
1 4 (2.07%) Relational Database
1 4 (2.07%) MySQL
1 4 (2.07%) SQL Server
2 1 (0.52%) DB2
2 1 (0.52%) Ingres
2 1 (0.52%) BusinessObjects
Development Applications
1 15 (7.77%) VSS/SourceSafe
2 1 (0.52%) Jenkins
General
1 20 (10.36%) Telecoms
1 20 (10.36%) Finance
2 8 (4.15%) Military
3 5 (2.59%) Retail
3 5 (2.59%) Front Office
4 4 (2.07%) Marketing
4 4 (2.07%) German Language
4 4 (2.07%) Manufacturing
5 2 (1.04%) Aerospace
5 2 (1.04%) Banking
6 1 (0.52%) Legal
Job Titles
1 34 (17.62%) Service Manager
2 25 (12.95%) Architect
2 25 (12.95%) Analyst
3 20 (10.36%) Infrastructure Architect
4 16 (8.29%) Consultant
5 15 (7.77%) Network Engineer
6 14 (7.25%) Service Analyst
7 13 (6.74%) Designer
8 12 (6.22%) Support Analyst
9 11 (5.70%) Technical Consultant
9 11 (5.70%) Senior Consultant
9 11 (5.70%) Services Delivery Manager
9 11 (5.70%) Senior Technical Consultant
9 11 (5.70%) Delivery Manager
10 10 (5.18%) Service Improvement Manager
11 9 (4.66%) Coordinator
12 8 (4.15%) Service Desk Analyst
13 7 (3.63%) Infrastructure Designer
14 6 (3.11%) Service Desk Team Leader
14 6 (3.11%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (2.59%) Middleware
2 4 (2.07%) XML
2 4 (2.07%) HTML
2 4 (2.07%) CSS
2 4 (2.07%) Ajax
3 1 (0.52%) JSP
Miscellaneous
1 18 (9.33%) Management Information System
2 12 (6.22%) Analytical Skills
3 6 (3.11%) CMDB
4 4 (2.07%) Social Media
4 4 (2.07%) Thin Client
4 4 (2.07%) Fat Client
4 4 (2.07%) Life Science
5 3 (1.55%) Copywriting
6 1 (0.52%) AS400
6 1 (0.52%) Video Conferencing
6 1 (0.52%) Computer Science
6 1 (0.52%) Mainframe
6 1 (0.52%) Performance Metrics
Operating Systems
1 34 (17.62%) Windows
2 14 (7.25%) Windows XP
3 13 (6.74%) Windows 7
4 7 (3.63%) Windows Server 2008
5 6 (3.11%) Windows Server 2003
5 6 (3.11%) Linux
6 5 (2.59%) Windows 8
7 3 (1.55%) CentOS
7 3 (1.55%) Red Hat Enterprise Linux
8 2 (1.04%) AIX
9 1 (0.52%) HPUX
9 1 (0.52%) Solaris
9 1 (0.52%) UNIX
9 1 (0.52%) Windows 2000
9 1 (0.52%) Windows NT
9 1 (0.52%) VMS
Processes & Methodologies
1 114 (59.07%) ITIL
2 47 (24.35%) Service Delivery
3 44 (22.80%) Incident Management
4 28 (14.51%) Continuous Improvement
5 27 (13.99%) Change Management
6 24 (12.44%) Capacity Planning
7 23 (11.92%) Problem Management
8 20 (10.36%) ITSM
9 19 (9.84%) Technical Architecture
9 19 (9.84%) Root Cause Analysis
10 18 (9.33%) ITIL V3
11 15 (7.77%) Risk Management
11 15 (7.77%) Capacity Management
12 14 (7.25%) Line Management
13 12 (6.22%) Project Management
13 12 (6.22%) Configuration Management
14 11 (5.70%) Business Development
15 8 (4.15%) PRINCE2
15 8 (4.15%) Resource Management
15 8 (4.15%) Software Engineering
Programming Languages
1 7 (3.63%) SQL
2 6 (3.11%) C
3 4 (2.07%) JavaScript
Qualifications
1 76 (39.38%) Security Cleared
2 59 (30.57%) SC Cleared
3 44 (22.80%) DV Cleared
4 34 (17.62%) Degree
5 23 (11.92%) Cisco Certification
6 20 (10.36%) ITIL Certification
7 18 (9.33%) CCNA
8 15 (7.77%) CCNP
9 14 (7.25%) Microsoft Certification
10 8 (4.15%) MCSE
11 6 (3.11%) MCSA
12 4 (2.07%) ISEB
12 4 (2.07%) HNC
12 4 (2.07%) HND
13 2 (1.04%) ITIL Foundation Certificate
13 2 (1.04%) A+ Certification
13 2 (1.04%) MCP
14 1 (0.52%) CCENT
14 1 (0.52%) CISMP
14 1 (0.52%) CISM
Quality Assurance & Compliance
1 41 (21.24%) SLA
2 7 (3.63%) QA
3 4 (2.07%) ISO 9001
4 3 (1.55%) BS15000
5 1 (0.52%) ISO/IEC 20000
5 1 (0.52%) ISO/IEC 27001
System Software
1 56 (29.02%) VMware Infrastructure
2 30 (15.54%) Hyper-V
3 15 (7.77%) vSphere
4 13 (6.74%) vCloud
5 12 (6.22%) Active Directory
6 7 (3.63%) Microsoft App-V
Systems Management
1 15 (7.77%) Nagios
1 15 (7.77%) Cisco Prime
1 15 (7.77%) Cisco LMS
1 15 (7.77%) Opsview
2 7 (3.63%) SCCM
3 5 (2.59%) DameWare
4 1 (0.52%) SCOM
4 1 (0.52%) Tivoli Storage Manager
4 1 (0.52%) Puppet
Vendors
1 58 (30.05%) VMware
2 50 (25.91%) Cisco
3 40 (20.73%) HP
4 32 (16.58%) Microsoft
5 18 (9.33%) Citrix
6 13 (6.74%) EMC
7 11 (5.70%) NetApp
7 11 (5.70%) Oracle
8 7 (3.63%) IBM
8 7 (3.63%) Ericsson
8 7 (3.63%) 3PAR
8 7 (3.63%) Sonus
8 7 (3.63%) Aastra
9 5 (2.59%) Juniper
9 5 (2.59%) Remedy
9 5 (2.59%) ServiceNow
10 4 (2.07%) BMC
10 4 (2.07%) Fujitsu
11 3 (1.55%) Cognos
11 3 (1.55%) CheckPoint
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: 1 hour ago
Tadley, Hampshire
Polar Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 2 days ago
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £22000 per annum + Benefits
Posted: 4 days ago
Hook, Hampshire
Serco Group PLC
Salary: £55000 - £60000 per annum
Posted: 5 days ago
Aldershot, Hampshire
Experis Ltd
Salary: £45000 - £52000 per annum
Posted: 5 days ago
Hampshire
Sanderson
Salary: £80000 per annum + Excellent Benefits
Posted: 6 days ago
Hook, Hampshire
Serco Group PLC
Salary: £65000 - £70000 per annum
Posted: 9 days ago
Portsmouth
Hays IT - Uk Posting account
Salary: £Competitive + Benefits
Posted: 11 days ago
Andover, Hampshire
Sopra Steria
Salary: Up to £48,000 per annum
Posted: 12 days ago
Andover, Hampshire
Sopra Steria
Salary: Up to £65,000 per annum
Posted: 12 days ago
Totton, Hampshire
Amicus ITS
Salary: £20,000-£22,000 plus shift allowance of 15% of basic annual salary
Posted: 13 days ago
Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 17 days ago