The first table below looks at the demand for Service Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hampshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 87 56 100
Rank change year-on-year
-31 +44
Permanent jobs citing Service Management 106 168 95
As % of all permanent IT jobs located in Hampshire 2.56% 4.44% 2.29%
As % of the Processes & Methodologies category 3.25% 5.72% 2.86%
Number of salaries quoted 84 123 88
Average salary £39,250 £42,500 £42,500
Average salary % change year-on-year
-7.64% -
90% offered a salary of more than £24,000 £30,000 £29,700
10% offered a salary of more than £55,000 £67,000 £65,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3263 2936 3327
As % of all permanent IT jobs located in Hampshire 78.84% 77.61% 80.23%
Number of salaries quoted 2741 2382 2878
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £27,500 £28,000 £30,000
10% offered a salary of more than £60,000 £61,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
South East

Service Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hampshire

Service Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hampshire region.

Service Management Salary Trend in Hampshire

Service Management
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hampshire region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Hampshire

Service Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Basingstoke 0 28 £38,500 +2.66% 1
Gosport - 14 £40,000 - 1
Southampton -29 11 £36,500 -2.66% 1
Fareham -12 10 £44,500 +1.71%
Hook +12 6 £24,000 -40.00% 1
Portsmouth -25 6 £24,000 -60.00% 1
Eastleigh -7 5 £27,685 -41.71%
Aldershot - 5 £33,000 -
Winchester -15 3 £53,500 +33.75%
Farnborough - 3 £55,000 -
Havant -12 2 £35,000 +10.28%
Service Management
South East

Service Management
Top 30 Related IT Skills in Hampshire

For the 6 months to 18 April 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 145 (71.43%) ITIL
2 55 (27.09%) Windows
3 54 (26.60%) Security Cleared
4 53 (26.11%) Microsoft
5 49 (24.14%) SC Cleared
6 48 (23.65%) Service Delivery
7 42 (20.69%) Incident Management
8 36 (17.73%) MS Excel
9 32 (15.76%) Project Management
9 32 (15.76%) Telecoms
10 31 (15.27%) SLA
11 28 (13.79%) Cisco
11 28 (13.79%) ITIL Certification
11 28 (13.79%) VMware
12 27 (13.30%) DV Cleared
12 27 (13.30%) LAN
12 27 (13.30%) WAN
13 26 (12.81%) Windows XP
13 26 (12.81%) MS Office
13 26 (12.81%) Remedy
14 21 (10.34%) Finance
14 21 (10.34%) ITSM
14 21 (10.34%) Active Directory
14 21 (10.34%) VMware Infrastructure
14 21 (10.34%) ITIL V2
15 20 (9.85%) Citrix
15 20 (9.85%) Linux
15 20 (9.85%) UNIX
16 19 (9.36%) Change Management
17 18 (8.87%) Management Information System

Service Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 18 April 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (7.88%) SharePoint
2 6 (2.96%) MS Exchange
3 4 (1.97%) Exchange Server 2010
4 3 (1.48%) Lync
4 3 (1.48%) Exchange Server 2013
4 3 (1.48%) IBM Notes
5 2 (0.99%) WebSphere
5 2 (0.99%) WorkSite
5 2 (0.99%) Office Communications Server
6 1 (0.49%) IIS
6 1 (0.49%) NetWeaver
6 1 (0.49%) Exchange Server 2007
Applications
1 36 (17.73%) MS Excel
2 26 (12.81%) MS Office
3 5 (2.46%) MS PowerPoint
4 2 (0.99%) MS Project
4 2 (0.99%) MS Visio
Business Applications
1 14 (6.90%) Remedy ITSM
2 8 (3.94%) assyst
3 2 (0.99%) Maximo
4 1 (0.49%) SAP SD
4 1 (0.49%) SAP ERP
4 1 (0.49%) SAP Oil and Gas
4 1 (0.49%) Dynamics AX
Cloud Services
1 8 (3.94%) SaaS
2 1 (0.49%) PaaS
2 1 (0.49%) IaaS
Communications & Networking
1 27 (13.30%) LAN
1 27 (13.30%) WAN
2 13 (6.40%) SAN
3 9 (4.43%) Firewall
4 7 (3.45%) VPN
5 6 (2.96%) MD110
5 6 (2.96%) DPNSS
5 6 (2.96%) ISDN
5 6 (2.96%) SDH
6 5 (2.46%) DNS
6 5 (2.46%) Internet
7 4 (1.97%) VLAN
7 4 (1.97%) VoIP
7 4 (1.97%) TCP/IP
7 4 (1.97%) Fibre Channel
8 2 (0.99%) MPLS
8 2 (0.99%) OSPF
8 2 (0.99%) BGP
8 2 (0.99%) DHCP
8 2 (0.99%) Cisco Nexus
Database & Business Intelligence
1 8 (3.94%) SQL Server
2 6 (2.96%) SQL Server 2008
3 4 (1.97%) DB2
4 3 (1.48%) Relational Database
5 2 (0.99%) SQL Server 2005
5 2 (0.99%) MySQL
5 2 (0.99%) SQL Server 2012
6 1 (0.49%) Oracle Database
6 1 (0.49%) Data Warehouse
Development Applications
1 2 (0.99%) JIRA
1 2 (0.99%) Selenium
General
1 32 (15.76%) Telecoms
2 21 (10.34%) Finance
3 17 (8.37%) Retail
4 12 (5.91%) Legal
5 5 (2.46%) Back Office
6 3 (1.48%) Marketing
6 3 (1.48%) Billing
7 2 (0.99%) Advertising
8 1 (0.49%) Pharmaceutical
8 1 (0.49%) Electronics
8 1 (0.49%) Manufacturing
Job Titles
1 37 (18.23%) Service Manager
2 28 (13.79%) Analyst
3 24 (11.82%) Team Leader
4 14 (6.90%) Infrastructure Specialist
4 14 (6.90%) UNIX Specialist
5 12 (5.91%) Desktop Engineer
6 11 (5.42%) Services Delivery Manager
6 11 (5.42%) Delivery Manager
7 10 (4.93%) Service Desk Team Leader
8 9 (4.43%) Change Analyst
9 8 (3.94%) Project Manager
10 7 (3.45%) Service Desk Supervisor
10 7 (3.45%) Support Engineer
10 7 (3.45%) Help Desk Support
10 7 (3.45%) Incident Manager
11 6 (2.96%) Support Team Leader
11 6 (2.96%) Help Desk Engineer
11 6 (2.96%) Technical Writer
11 6 (2.96%) Support Manager
11 6 (2.96%) Business Analyst
Libraries, Frameworks & Software Standards
1 3 (1.48%) .NET
1 3 (1.48%) Application Packaging
2 2 (0.99%) WebSphere MQ
2 2 (0.99%) ASP.NET
Miscellaneous
1 18 (8.87%) Management Information System
2 15 (7.39%) Thin Client
2 15 (7.39%) Fat Client
3 4 (1.97%) Statistics
3 4 (1.97%) Physics
3 4 (1.97%) Computer Science
3 4 (1.97%) EPoS
4 3 (1.48%) Replication
5 2 (0.99%) Data Protection Act
5 2 (0.99%) CMDB
5 2 (0.99%) IBM Mainframe
5 2 (0.99%) Mainframe
5 2 (0.99%) PMI
5 2 (0.99%) Mobile App
5 2 (0.99%) Kindle
6 1 (0.49%) Blackberry
6 1 (0.49%) FMCG
Operating Systems
1 55 (27.09%) Windows
2 26 (12.81%) Windows XP
3 20 (9.85%) Linux
3 20 (9.85%) UNIX
4 18 (8.87%) Windows 2000
5 14 (6.90%) HPUX
6 12 (5.91%) Windows Server 2008
7 11 (5.42%) Windows Server 2003
8 6 (2.96%) Oracle Linux
9 5 (2.46%) Windows Vista
10 4 (1.97%) AIX
10 4 (1.97%) Windows 7
11 2 (0.99%) SUSE
11 2 (0.99%) Solaris
11 2 (0.99%) Windows Server 2012
11 2 (0.99%) Red Hat Enterprise Linux
12 1 (0.49%) Windows 8
Processes & Methodologies
1 145 (71.43%) ITIL
2 48 (23.65%) Service Delivery
3 42 (20.69%) Incident Management
4 32 (15.76%) Project Management
5 21 (10.34%) ITSM
5 21 (10.34%) ITIL V2
6 19 (9.36%) Change Management
7 15 (7.39%) Performance Management
8 14 (6.90%) Business Continuity
8 14 (6.90%) PRINCE2
8 14 (6.90%) Root Cause Analysis
9 13 (6.40%) Problem Management
10 12 (5.91%) Risk Management
10 12 (5.91%) ITIL V3
11 11 (5.42%) Information Security
12 9 (4.43%) Disaster Recovery
12 9 (4.43%) Supplier Management
13 8 (3.94%) Validation
14 7 (3.45%) Change Control
14 7 (3.45%) CRM
Programming Languages
1 6 (2.96%) SQL
2 2 (0.99%) VB6
2 2 (0.99%) Shell Script
2 2 (0.99%) VB
2 2 (0.99%) C#
3 1 (0.49%) Bash Shell
3 1 (0.49%) Java
3 1 (0.49%) Perl
Qualifications
1 54 (26.60%) Security Cleared
2 49 (24.14%) SC Cleared
3 28 (13.79%) ITIL Certification
4 27 (13.30%) DV Cleared
5 17 (8.37%) Degree
6 11 (5.42%) Cisco Certification
7 10 (4.93%) Microsoft Certification
8 8 (3.94%) CCNA
9 7 (3.45%) MCSA
10 6 (2.96%) MCITP
11 5 (2.46%) MCP
12 4 (1.97%) MCSE
13 3 (1.48%) CCIE
14 2 (0.99%) Server+ Certification
14 2 (0.99%) MCDST
14 2 (0.99%) CCENT
14 2 (0.99%) CISA
14 2 (0.99%) CISM
14 2 (0.99%) PMP
14 2 (0.99%) PMI Certification
Quality Assurance & Compliance
1 31 (15.27%) SLA
2 7 (3.45%) PCI DSS
2 7 (3.45%) ISO 9001
3 6 (2.96%) QA
3 6 (2.96%) ISO/IEC 27001
4 1 (0.49%) Sarbanes-Oxley
System Software
1 21 (10.34%) Active Directory
1 21 (10.34%) VMware Infrastructure
2 3 (1.48%) Hyper-V
3 2 (0.99%) Tivoli Workload Scheduler
3 2 (0.99%) OpenSSH
3 2 (0.99%) vSphere
4 1 (0.49%) vCloud
4 1 (0.49%) Microsoft Virtual Server
Systems Management
1 4 (1.97%) SCCM
1 4 (1.97%) HP SIM
2 3 (1.48%) Tivoli
3 2 (0.99%) Backup Exec
3 2 (0.99%) SCOM
3 2 (0.99%) MOM
3 2 (0.99%) CA Spectrum
4 1 (0.49%) Netcool
4 1 (0.49%) OpenView Configuration Management
4 1 (0.49%) NetBackup
Vendors
1 53 (26.11%) Microsoft
2 28 (13.79%) Cisco
2 28 (13.79%) VMware
3 26 (12.81%) Remedy
4 20 (9.85%) Citrix
5 14 (6.90%) BMC
6 13 (6.40%) Oracle
7 11 (5.42%) HP
8 8 (3.94%) IBM
9 6 (2.96%) Ericsson
9 6 (2.96%) Sonus
9 6 (2.96%) Aastra
10 5 (2.46%) Symantec
11 4 (1.97%) Pegasus
11 4 (1.97%) CA
11 4 (1.97%) ServiceNow
12 3 (1.48%) SAP
12 3 (1.48%) Lotus
13 2 (0.99%) Red Hat
13 2 (0.99%) Novell
Hampshire
KDR
Salary: £40000 - £50000 per annum + Bonus + Excellent Benefits
Posted: 3 days ago
Basingstoke, Hampshire
Fruition IT Resources Limited
Salary: £52000 - £58000 per annum
Posted: 3 days ago
Fleet, Hampshire
Austin Fraser
Salary: £45000.00 - £50000.00 per annum
Posted: 4 days ago
Southampton, Hampshire
Blue Personnel
Salary: From £45,000 to £45,000 per annum
Posted: 6 days ago
Gosport, Hampshire
Experis IT
Salary: £35000.00 - £45000.00 per annum + benefits
Posted: 6 days ago
Hampshire
Interquest - IQ ESM
Salary: £45000 - £65000 per annum
Posted: 10 days ago
Hook
Bluefire Consulting
Salary: £38000 - £45000 per annum + Bonus, Health, Pension
Posted: 12 days ago
Portsmouth, Hampshire
BELL MICROSYSTEMS LTD
Salary: Up to £25,000 per annum + bens
Posted: 25 days ago
Fleet, Hampshire
Dimension Data
Salary: Up to £25,000 (10% Bonus & 10% Shift Allowance)
Posted: 25 days ago