The table below looks at the statistics for Service Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 101 73 67
Rank change year-on-year
-28 -6
Permanent jobs citing Service Management 94 131 156
As % of all permanent IT jobs located in Hampshire 2.47% 3.61% 3.72%
As % of the Processes & Methodologies category 3.04% 4.54% 4.70%
Number of salaries quoted 70 101 131
Average salary £40,000 £30,000 £40,000
Average salary % change year-on-year
+33.33% -25.00%
90% offered a salary of more than £25,900 £22,000 £25,000
10% offered a salary of more than £60,000 £47,400 £70,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3094 2884 3321
As % of all permanent IT jobs located in Hampshire 81.38% 79.45% 79.18%
Number of salaries quoted 2596 2418 2834
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £30,000 £26,000 £30,000
10% offered a salary of more than £62,500 £58,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hampshire

Service Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Hampshire region.

Service Management Salary Trend in Hampshire

Service Management
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Management across the Hampshire region over the 3 months to 21 October 2014.

Service Management Salary Histogram in Hampshire

Service Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Hampshire region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +20 30 £43,000 -18.09%
Southampton -20 24 £33,250 +10.83% 1
Hook +2 7 £40,000 +66.66% 1
Farnborough - 6 £40,000 - 3
Andover -7 3 £60,000 +150.00% 1
Portsmouth - 3 £25,000 - 2
Havant -15 2 £42,250 +40.83%
Winchester +3 1 £40,000 +77.77%
Service Management
South East

Service Management
Top 30 Related IT Skills in Hampshire

For the 6 months to 21 October 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 127 (56.19%) ITIL
2 74 (32.74%) Incident Management
3 73 (32.30%) Security Cleared
4 56 (24.78%) Service Delivery
5 54 (23.89%) Risk Management
5 54 (23.89%) Windows
6 52 (23.01%) SC Cleared
7 51 (22.57%) Telecoms
8 46 (20.35%) Business Development
9 42 (18.58%) Finance
9 42 (18.58%) Microsoft
10 41 (18.14%) Cisco
11 39 (17.26%) HP
12 32 (14.16%) ITSM
12 32 (14.16%) Military
12 32 (14.16%) Software Engineering
13 31 (13.72%) Problem Management
13 31 (13.72%) IBM
14 30 (13.27%) ITIL Certification
14 30 (13.27%) Retail
15 28 (12.39%) MS Excel
16 27 (11.95%) Oracle
16 27 (11.95%) VMware
16 27 (11.95%) Change Management
17 26 (11.50%) Root Cause Analysis
18 25 (11.06%) SLA
19 23 (10.18%) CCNA
19 23 (10.18%) Cisco Certification
19 23 (10.18%) Fujitsu
20 22 (9.73%) Degree

Service Management
Top Related IT Skills in Hampshire by Category

For the 6 months to 21 October 2014, IT jobs across the Hampshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.98%) WebSphere
2 6 (2.65%) Lync
3 5 (2.21%) Exchange Server 2010
3 5 (2.21%) Exchange Server 2013
3 5 (2.21%) Exchange Server 2007
3 5 (2.21%) MS Exchange
4 4 (1.77%) SharePoint
4 4 (1.77%) Oracle SOA Suite
5 2 (0.88%) Apache
5 2 (0.88%) Tomcat
6 1 (0.44%) SharePoint 2010
6 1 (0.44%) Office Communications Server
Applications
1 28 (12.39%) MS Excel
2 6 (2.65%) MS Office
3 4 (1.77%) MS Project
4 2 (0.88%) MS PowerPoint
Business Applications
1 16 (7.08%) Oracle EBS
2 12 (5.31%) Oracle ERP
3 4 (1.77%) Compiere
3 4 (1.77%) Dynamics NAV
3 4 (1.77%) Remedy ITSM
3 4 (1.77%) Oracle EBS R12
4 2 (0.88%) Cognos Business Intelligence
5 1 (0.44%) Maximo
5 1 (0.44%) Dynamics AX
Cloud Services
1 7 (3.10%) PaaS
2 5 (2.21%) SaaS
2 5 (2.21%) IaaS
Communications & Networking
1 19 (8.41%) DPNSS
1 19 (8.41%) SDH
1 19 (8.41%) ISDN
1 19 (8.41%) MD110
2 16 (7.08%) Internet
2 16 (7.08%) Firewall
3 15 (6.64%) TCP/IP
3 15 (6.64%) WAN
3 15 (6.64%) LAN
4 14 (6.19%) SAN
5 12 (5.31%) VPN
6 9 (3.98%) VoIP
7 8 (3.54%) DHCP
8 7 (3.10%) NAS
8 7 (3.10%) WLAN
9 6 (2.65%) IPsec
9 6 (2.65%) DNS
9 6 (2.65%) SSL
10 5 (2.21%) BGP
10 5 (2.21%) MPLS
Database & Business Intelligence
1 12 (5.31%) MySQL
2 7 (3.10%) SQL Server
3 4 (1.77%) Oracle BI EE
3 4 (1.77%) Relational Database
4 3 (1.33%) Oracle Database
5 1 (0.44%) SQL Server 2008
5 1 (0.44%) Data Warehouse
5 1 (0.44%) DB2
5 1 (0.44%) MS Access
5 1 (0.44%) SQL Server 2005
General
1 51 (22.57%) Telecoms
2 42 (18.58%) Finance
3 32 (14.16%) Military
4 30 (13.27%) Retail
5 4 (1.77%) Marketing
5 4 (1.77%) Front Office
6 2 (0.88%) Billing
6 2 (0.88%) Electronics
7 1 (0.44%) Mandarin Language
7 1 (0.44%) French Language
7 1 (0.44%) German Language
7 1 (0.44%) Spanish Language
7 1 (0.44%) Pharmaceutical
7 1 (0.44%) Legal
7 1 (0.44%) Manufacturing
Job Titles
1 32 (14.16%) Designer
2 25 (11.06%) Service Manager
3 21 (9.29%) Architect
4 19 (8.41%) Infrastructure Designer
5 18 (7.96%) Applications Manager
6 14 (6.19%) Consultant
6 14 (6.19%) Services Delivery Manager
6 14 (6.19%) Delivery Manager
7 13 (5.75%) Team Leader
8 12 (5.31%) Analyst
9 11 (4.87%) Infrastructure Manager
10 10 (4.42%) Coordinator
11 9 (3.98%) SOA Architect
11 9 (3.98%) Junior
11 9 (3.98%) Applications Architect
11 9 (3.98%) 3rd Line Support
12 8 (3.54%) Junior Consultant
12 8 (3.54%) Support Manager
12 8 (3.54%) Service Desk Team Leader
13 7 (3.10%) Junior Technical Consultant
Libraries, Frameworks & Software Standards
1 4 (1.77%) ActiveMQ
1 4 (1.77%) Ajax
1 4 (1.77%) CSS
1 4 (1.77%) XML
1 4 (1.77%) HTML
2 2 (0.88%) Middleware
3 1 (0.44%) CGI
3 1 (0.44%) ASP.NET
3 1 (0.44%) .NET
Miscellaneous
1 16 (7.08%) Analytical Skills
2 15 (6.64%) Management Information System
3 10 (4.42%) Performance Metrics
4 7 (3.10%) Clustering
5 5 (2.21%) EPoS
6 4 (1.77%) Replication
6 4 (1.77%) Client/Server
6 4 (1.77%) Life Science
7 3 (1.33%) Social Media
7 3 (1.33%) CMDB
7 3 (1.33%) Fat Client
7 3 (1.33%) Thin Client
8 2 (0.88%) Copywriting
8 2 (0.88%) Smart Meter
9 1 (0.44%) Mobile App
9 1 (0.44%) FMCG
9 1 (0.44%) Physics
9 1 (0.44%) Computer Science
9 1 (0.44%) Data Protection Act
9 1 (0.44%) Blackberry
Operating Systems
1 54 (23.89%) Windows
2 14 (6.19%) Linux
3 8 (3.54%) Windows Server 2008
4 7 (3.10%) CentOS
4 7 (3.10%) Red Hat Enterprise Linux
4 7 (3.10%) Windows XP
5 5 (2.21%) Windows Server 2003
6 3 (1.33%) Windows 7
6 3 (1.33%) Windows 8
6 3 (1.33%) UNIX
6 3 (1.33%) Windows 2000
7 2 (0.88%) Solaris
8 1 (0.44%) BlackBerry OS
8 1 (0.44%) Windows Server 2012
8 1 (0.44%) Windows CE
8 1 (0.44%) Windows NT
8 1 (0.44%) Windows Mobile
Processes & Methodologies
1 127 (56.19%) ITIL
2 74 (32.74%) Incident Management
3 56 (24.78%) Service Delivery
4 54 (23.89%) Risk Management
5 46 (20.35%) Business Development
6 32 (14.16%) ITSM
6 32 (14.16%) Software Engineering
7 31 (13.72%) Problem Management
8 27 (11.95%) Change Management
9 26 (11.50%) Root Cause Analysis
10 18 (7.96%) ERP
10 18 (7.96%) Business Intelligence
11 17 (7.52%) Continuous Improvement
12 16 (7.08%) Project Management
13 13 (5.75%) SOA
13 13 (5.75%) Capacity Planning
14 12 (5.31%) Disaster Recovery
15 11 (4.87%) PRINCE2
16 10 (4.42%) Line Management
17 9 (3.98%) Resource Management
Programming Languages
1 13 (5.75%) SQL
2 7 (3.10%) C
3 4 (1.77%) JavaScript
4 3 (1.33%) Shell Script
4 3 (1.33%) PL/SQL
5 1 (0.44%) VB
5 1 (0.44%) Perl
5 1 (0.44%) C#
5 1 (0.44%) VB6
Qualifications
1 73 (32.30%) Security Cleared
2 52 (23.01%) SC Cleared
3 30 (13.27%) ITIL Certification
4 23 (10.18%) CCNA
4 23 (10.18%) Cisco Certification
5 22 (9.73%) Degree
6 19 (8.41%) Microsoft Certification
7 17 (7.52%) DV Cleared
8 14 (6.19%) MCSE
9 12 (5.31%) MCITP
10 9 (3.98%) MCSA
10 9 (3.98%) VMware Certified Professional (VCP)
11 4 (1.77%) HNC
11 4 (1.77%) HND
12 3 (1.33%) ISEB
13 2 (0.88%) CCSE
13 2 (0.88%) CEH
13 2 (0.88%) MCP
13 2 (0.88%) Check Point Certification
14 1 (0.44%) PMI Certification
Quality Assurance & Compliance
1 25 (11.06%) SLA
2 9 (3.98%) ISO/IEC 27001
3 5 (2.21%) ISO 9001
4 4 (1.77%) QA
5 3 (1.33%) BS15000
6 1 (0.44%) ISO/IEC 20000
6 1 (0.44%) PCI DSS
6 1 (0.44%) Sarbanes-Oxley
6 1 (0.44%) ISO 14001
System Software
1 22 (9.73%) Active Directory
2 18 (7.96%) vSphere
2 18 (7.96%) VMware Infrastructure
3 7 (3.10%) Hyper-V
3 7 (3.10%) Oracle RAC
4 5 (2.21%) vCloud
5 4 (1.77%) RHEV
5 4 (1.77%) PowerHA
Systems Management
1 6 (2.65%) SCCM
2 4 (1.77%) Oracle Enterprise Manager
2 4 (1.77%) Data Guard
3 2 (0.88%) DameWare
4 1 (0.44%) Sysprep
4 1 (0.44%) CA Spectrum
4 1 (0.44%) SCOM
4 1 (0.44%) MOM
Vendors
1 42 (18.58%) Microsoft
2 41 (18.14%) Cisco
3 39 (17.26%) HP
4 31 (13.72%) IBM
5 27 (11.95%) Oracle
5 27 (11.95%) VMware
6 23 (10.18%) Fujitsu
7 19 (8.41%) Ericsson
7 19 (8.41%) Aastra
7 19 (8.41%) Sonus
8 14 (6.19%) Citrix
9 12 (5.31%) Cognos
10 9 (3.98%) Dell
11 8 (3.54%) Red Hat
12 6 (2.65%) CA
12 6 (2.65%) Remedy
13 5 (2.21%) CheckPoint
13 5 (2.21%) NetApp
13 5 (2.21%) Siebel
14 4 (1.77%) Google
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 2 days ago
Hampshire
Peopleworks
Salary: From £45,000 to £50,000 per annum £45,000 to £50,000 + Bonus (10%) Neg
Posted: 4 days ago
Portsmouth
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 8 days ago
Andover, Hampshire
Steria
Salary: From £55,000 to £60,000 per annum Flexible Benefits
Posted: 15 days ago
Fareham, Hampshire
Covidien
Salary: Competitive salary & excellent benefits
Posted: 15 days ago
Portsmouth, Hampshire
Steria
Salary: £20,000 per annum
Posted: 21 days ago
Southampton
Deerfoot IT
Salary: £28000 - £35000 per annum
Posted: 21 days ago