The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 14 19 24
Rank change year-on-year
+5 +5
Permanent jobs citing Service Delivery 12 5 4
As % of all permanent IT jobs located in Epsom 10.43% 4.95% 4.04%
As % of the Processes & Methodologies category 12.63% 6.33% 4.65%
Number of salaries quoted 8 3 4
Average salary £30,000 £67,500 £33,500
Average salary % change year-on-year
-55.55% +101.49%
90% offered a salary of more than £27,400 £67,500 £24,500
10% offered a salary of more than £37,500 £69,500 £43,550
UK excluding London average salary £45,000 £41,500 £42,000
% change year-on-year
+8.43% -1.19%
Service Delivery
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
95 79 86
As % of all permanent IT jobs located in Epsom 82.61% 78.22% 86.87%
Number of salaries quoted 59 46 76
Average salary £42,500 £52,500 £55,000
Average salary % change year-on-year
-19.04% -4.54%
90% offered a salary of more than £29,500 £42,500 £39,500
10% offered a salary of more than £60,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Epsom

Service Delivery
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Epsom region.

Service Delivery Salary Trend in Epsom

Service Delivery
Top 30 Related IT Skills in Epsom

For the 6 months to 28 January 2015, IT jobs across the Epsom region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (93.33%) ITIL
2 10 (66.67%) Windows
2 10 (66.67%) Microsoft
3 9 (60.00%) Cisco
3 9 (60.00%) Active Directory
3 9 (60.00%) MS Excel
3 9 (60.00%) Apple
3 9 (60.00%) Firewall
4 8 (53.33%) SharePoint
4 8 (53.33%) MS Office
4 8 (53.33%) Citrix
4 8 (53.33%) Citrix Certification
4 8 (53.33%) Microsoft Certification
4 8 (53.33%) Office 365
5 5 (33.33%) Time Management
5 5 (33.33%) Lync
5 5 (33.33%) MS Exchange
6 4 (26.67%) CCA
6 4 (26.67%) MCSE
6 4 (26.67%) MCSA
6 4 (26.67%) Novell
6 4 (26.67%) GroupWise
6 4 (26.67%) VMware
6 4 (26.67%) MCITP
6 4 (26.67%) XenApp
6 4 (26.67%) XenDesktop
6 4 (26.67%) VMware Infrastructure
6 4 (26.67%) Cisco IOS
6 4 (26.67%) Kalman Filter
6 4 (26.67%) Analytical Skills

Service Delivery
Top Related IT Skills in Epsom by Category

For the 6 months to 28 January 2015, IT jobs across the Epsom region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (53.33%) SharePoint
2 5 (33.33%) MS Exchange
2 5 (33.33%) Lync
3 4 (26.67%) GroupWise
Applications
1 9 (60.00%) MS Excel
2 8 (53.33%) MS Office
Cloud Services
1 8 (53.33%) Office 365
Communications & Networking
1 9 (60.00%) Firewall
2 4 (26.67%) Cisco IOS
3 1 (6.67%) NAS
3 1 (6.67%) Wi-Fi
3 1 (6.67%) SSH
3 1 (6.67%) LAN
3 1 (6.67%) DHCP
3 1 (6.67%) FTP
3 1 (6.67%) DNS
3 1 (6.67%) SAN
3 1 (6.67%) Intranet
Database & Business Intelligence
1 1 (6.67%) SQL Server
1 1 (6.67%) Oracle9i Database
1 1 (6.67%) Data Warehouse
1 1 (6.67%) RDBMS
1 1 (6.67%) Oracle Database 11g
1 1 (6.67%) Oracle Database
1 1 (6.67%) Relational Database
General
1 1 (6.67%) Finance
1 1 (6.67%) Publishing
1 1 (6.67%) Billing
Job Titles
1 4 (26.67%) Support Technician
1 4 (26.67%) Systems Manager
1 4 (26.67%) IT Support Technician
1 4 (26.67%) IT Support
1 4 (26.67%) Senior IT Support
1 4 (26.67%) Senior Technician
2 3 (20.00%) Delivery Manager
2 3 (20.00%) Services Delivery Manager
2 3 (20.00%) Service Manager
3 1 (6.67%) Network Technician
3 1 (6.67%) IT Project Manager
3 1 (6.67%) Infrastructure Engineer
3 1 (6.67%) Coordinator
3 1 (6.67%) Project Manager
Miscellaneous
1 4 (26.67%) Analytical Skills
2 3 (20.00%) NHS
2 3 (20.00%) Management Information System
3 1 (6.67%) Enterprise Storage
3 1 (6.67%) Client/Server
Operating Systems
1 10 (66.67%) Windows
2 1 (6.67%) Solaris
2 1 (6.67%) Linux
2 1 (6.67%) Windows 2000
2 1 (6.67%) Windows Server 2003
2 1 (6.67%) Red Hat Enterprise Linux
2 1 (6.67%) Windows Server 2012
2 1 (6.67%) UNIX
Processes & Methodologies
1 14 (93.33%) ITIL
2 5 (33.33%) Time Management
3 4 (26.67%) Kalman Filter
4 3 (20.00%) Disaster Recovery
4 3 (20.00%) Data Protection
4 3 (20.00%) PRINCE2
4 3 (20.00%) Migration
5 2 (13.33%) Project Management
5 2 (13.33%) Service Management
6 1 (6.67%) Stakeholder Management
6 1 (6.67%) Programme Office Management
6 1 (6.67%) Asset Management
6 1 (6.67%) Supplier Management
6 1 (6.67%) Project Planning
6 1 (6.67%) Matrix Management
6 1 (6.67%) ITIL V2
6 1 (6.67%) Portfolio Management
6 1 (6.67%) Workflow
6 1 (6.67%) IT Asset Management
6 1 (6.67%) People Management
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 8 (53.33%) Citrix Certification
1 8 (53.33%) Microsoft Certification
2 4 (26.67%) MCITP
2 4 (26.67%) MCSE
2 4 (26.67%) MCSA
2 4 (26.67%) CCA
3 2 (13.33%) PRINCE2 Certification
4 1 (6.67%) ITIL Certification
4 1 (6.67%) Degree
4 1 (6.67%) CCNA
4 1 (6.67%) Cisco Certification
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 9 (60.00%) Active Directory
2 4 (26.67%) VMware Infrastructure
2 4 (26.67%) XenApp
2 4 (26.67%) XenDesktop
3 1 (6.67%) Veritas File System
3 1 (6.67%) Veritas Cluster Server
3 1 (6.67%) Microsoft Virtual Server
Systems Management
1 1 (6.67%) Norton AntiVirus
1 1 (6.67%) NetBackup
1 1 (6.67%) Cisco CUCM
Vendors
1 10 (66.67%) Microsoft
2 9 (60.00%) Apple
2 9 (60.00%) Cisco
3 8 (53.33%) Citrix
4 4 (26.67%) Novell
4 4 (26.67%) VMware
5 1 (6.67%) ServiceNow
5 1 (6.67%) Symantec
5 1 (6.67%) Veritas
5 1 (6.67%) Red Hat
5 1 (6.67%) Sun
5 1 (6.67%) Oracle
5 1 (6.67%) SAP