The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Epsom region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 30 27 26
Rank change year-on-year
-3 -1
Permanent jobs citing Service Delivery 2 9 1
As % of all permanent IT jobs located in Epsom 1.48% 4.97% 1.23%
As % of the Processes & Methodologies category 1.72% 5.81% 1.59%
Number of salaries quoted 1 2 0
Average salary £42,500 £55,000 -
Average salary % change year-on-year
-22.72% -
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Epsom region.

Processes & Methodologies Category
Epsom
Permanent IT job ads with a match in the
Processes & Methodologies category
116 155 63
As % of all permanent IT jobs located in Epsom 85.93% 85.64% 77.78%
Number of salaries quoted 87 118 52
Average salary £52,500 £50,000 £65,000
Average salary % change year-on-year
+5.00% -23.07%
90% offered a salary of more than £40,000 £42,500 £34,000
10% offered a salary of more than £75,000 £80,000 £62,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Epsom

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Epsom region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Epsom

Service Delivery
Salary Trend in Epsom

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Epsom region.

Service Delivery Salary Trend in Epsom

Service Delivery
Top 30 Related IT Skills in Epsom

For the 6 months to 6 May 2015, IT jobs across the Epsom region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (83.33%) ITIL
2 7 (58.33%) Windows
3 6 (50.00%) Cisco
3 6 (50.00%) Microsoft
3 6 (50.00%) Active Directory
3 6 (50.00%) Firewall
4 5 (41.67%) Apple
4 5 (41.67%) Citrix
4 5 (41.67%) MS Excel
5 4 (33.33%) SharePoint
5 4 (33.33%) PRINCE2
5 4 (33.33%) MS Office
5 4 (33.33%) Microsoft Certification
5 4 (33.33%) MS Exchange
5 4 (33.33%) NHS
5 4 (33.33%) Citrix Certification
5 4 (33.33%) Office 365
6 3 (25.00%) Lync
6 3 (25.00%) Time Management
6 3 (25.00%) Analytical Skills
6 3 (25.00%) Project Management
7 2 (16.67%) VMware
7 2 (16.67%) Management Information System
7 2 (16.67%) Service Management
7 2 (16.67%) Disaster Recovery
7 2 (16.67%) Migration
7 2 (16.67%) GroupWise
7 2 (16.67%) Windows Server 2003
7 2 (16.67%) SAN
7 2 (16.67%) Novell

Service Delivery
Top Related IT Skills in Epsom by Category

For the 6 months to 6 May 2015, IT jobs across the Epsom region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) SharePoint
1 4 (33.33%) MS Exchange
2 3 (25.00%) Lync
3 2 (16.67%) GroupWise
4 1 (8.33%) Exchange Server 2010
Applications
1 5 (41.67%) MS Excel
2 4 (33.33%) MS Office
Cloud Services
1 4 (33.33%) Office 365
2 1 (8.33%) Mimecast
Communications & Networking
1 6 (50.00%) Firewall
2 2 (16.67%) SAN
2 2 (16.67%) Cisco IOS
2 2 (16.67%) NAS
3 1 (8.33%) Intranet
3 1 (8.33%) Wi-Fi
3 1 (8.33%) SSH
3 1 (8.33%) LAN
3 1 (8.33%) DHCP
3 1 (8.33%) FTP
3 1 (8.33%) DNS
Database & Business Intelligence
1 1 (8.33%) SQL Server
1 1 (8.33%) Oracle9i Database
1 1 (8.33%) Data Warehouse
1 1 (8.33%) RDBMS
1 1 (8.33%) Oracle Database 11g
1 1 (8.33%) Oracle Database
1 1 (8.33%) Relational Database
General
1 1 (8.33%) Finance
1 1 (8.33%) Publishing
1 1 (8.33%) Billing
Job Titles
1 3 (25.00%) Service Manager
2 2 (16.67%) Systems Manager
2 2 (16.67%) Support Technician
2 2 (16.67%) IT Support Technician
2 2 (16.67%) Delivery Manager
2 2 (16.67%) IT Support
2 2 (16.67%) Senior IT Support
2 2 (16.67%) Senior Technician
2 2 (16.67%) Services Delivery Manager
3 1 (8.33%) PMO Lead
3 1 (8.33%) Service Desk Manager
3 1 (8.33%) IT Services Manager
3 1 (8.33%) Infrastructure Engineer
3 1 (8.33%) Coordinator
3 1 (8.33%) Project Manager
3 1 (8.33%) IT Manager
3 1 (8.33%) IT Project Manager
3 1 (8.33%) Network Technician
Miscellaneous
1 4 (33.33%) NHS
2 3 (25.00%) Analytical Skills
3 2 (16.67%) Management Information System
4 1 (8.33%) Enterprise Storage
4 1 (8.33%) Client/Server
Operating Systems
1 7 (58.33%) Windows
2 2 (16.67%) Windows Server 2003
3 1 (8.33%) Windows Server 2008
3 1 (8.33%) Red Hat Enterprise Linux
3 1 (8.33%) Windows Server 2012
3 1 (8.33%) Solaris
3 1 (8.33%) Linux
3 1 (8.33%) Windows 2000
3 1 (8.33%) UNIX
Processes & Methodologies
1 10 (83.33%) ITIL
2 4 (33.33%) PRINCE2
3 3 (25.00%) Project Management
3 3 (25.00%) Time Management
4 2 (16.67%) Data Protection
4 2 (16.67%) Kalman Filter
4 2 (16.67%) Coaching
4 2 (16.67%) Service Management
4 2 (16.67%) Disaster Recovery
4 2 (16.67%) Migration
5 1 (8.33%) Stakeholder Management
5 1 (8.33%) Programme Office Management
5 1 (8.33%) Asset Management
5 1 (8.33%) Project Planning
5 1 (8.33%) Matrix Management
5 1 (8.33%) Workflow
5 1 (8.33%) IT Asset Management
5 1 (8.33%) ITIL V3
5 1 (8.33%) Portfolio Management
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 4 (33.33%) Citrix Certification
1 4 (33.33%) Microsoft Certification
2 2 (16.67%) PRINCE2 Certification
2 2 (16.67%) MCSE
2 2 (16.67%) MCSA
2 2 (16.67%) MCITP
2 2 (16.67%) CCA
3 1 (8.33%) CAPM
3 1 (8.33%) Degree
3 1 (8.33%) CCNA
3 1 (8.33%) Cisco Certification
3 1 (8.33%) PMP
3 1 (8.33%) PMI Certification
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 6 (50.00%) Active Directory
2 2 (16.67%) VMware Infrastructure
2 2 (16.67%) XenApp
2 2 (16.67%) XenDesktop
3 1 (8.33%) Veritas File System
3 1 (8.33%) Veritas Cluster Server
3 1 (8.33%) XenServer
3 1 (8.33%) Microsoft Virtual Server
Systems Management
1 1 (8.33%) Norton AntiVirus
1 1 (8.33%) NetBackup
1 1 (8.33%) Cisco CUCM
Vendors
1 6 (50.00%) Cisco
1 6 (50.00%) Microsoft
2 5 (41.67%) Citrix
2 5 (41.67%) Apple
3 2 (16.67%) VMware
3 2 (16.67%) Novell
4 1 (8.33%) Veritas
4 1 (8.33%) Red Hat
4 1 (8.33%) Sun
4 1 (8.33%) Dell
4 1 (8.33%) ServiceNow
4 1 (8.33%) Meraki
4 1 (8.33%) Symantec
4 1 (8.33%) Wyse
4 1 (8.33%) Oracle
4 1 (8.33%) SAP