Service Delivery Jobs in Surrey
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 63 100 105
Rank change year-on-year
+37 +5
Permanent jobs citing Service Delivery 211 156 126
As % of all permanent IT jobs located in Surrey 4.018% 2.612% 2.320%
As % of the Processes & Methodologies category 5.440% 3.508% 3.153%
Number of salaries quoted 171 112 94
Average salary £45,000 £51,000 £42,500
Average salary % change year-on-year
-11.76% +20.00%
90% offered a salary of more than £37,500 £30,900 £26,000
10% offered a salary of more than £65,000 £67,500 £77,500
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category		 3879 4447 3996
As % of all permanent IT jobs located in Surrey 73.87% 74.46% 73.56%
Number of salaries quoted 3028 3858 3489
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,500 £33,500 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
South East

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Surrey Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Surrey region.

Surrey Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Surrey region over the 3 months to 23 May 2013.

Surrey Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Surrey region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Guildford +26 42 £45,000 -25.00%
Camberley +26 26 £45,000 +38.46%
Leatherhead +14 20 £52,500 +2.94%
Reigate +6 11 £37,500 -34.78%
Woking -13 11 £45,000 +28.57%
Staines +18 10 £55,000 -18.51%
Chertsey +17 8 £63,250 -
Redhill +8 3 £37,500 -9.09%
Dorking - 3 £50,000 -
Thames Ditton - 3 £32,500 -
Epsom +13 1 £65,000 +550.00%
Horley - 1 £49,000 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Surrey region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 229 (54.52%) ITIL
2 127 (30.24%) Microsoft
3 107 (25.48%) SLA
4 95 (22.62%) Project Management
5 93 (22.14%) Finance
6 88 (20.95%) MS Excel
7 85 (20.24%) Service Management
8 84 (20.00%) Telecoms
9 73 (17.38%) Degree
10 63 (15.00%) Windows
11 60 (14.29%) Security Cleared
12 59 (14.05%) Linux
13 55 (13.10%) SC Cleared
14 54 (12.86%) Cisco
15 53 (12.62%) Problem Management
16 47 (11.19%) ITIL Certification
17 46 (10.95%) SQL
17 46 (10.95%) VMware
18 43 (10.24%) Java
19 41 (9.762%) Management Information System
19 41 (9.762%) Capacity Management
20 40 (9.524%) Red Hat Enterprise Linux
20 40 (9.524%) PRINCE2
21 39 (9.286%) Oracle
22 38 (9.048%) ITSM
23 37 (8.810%) LAN
24 35 (8.333%) WAN
24 35 (8.333%) Change Management
25 34 (8.095%) VoIP
26 33 (7.857%) Citrix

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Surrey region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 21 (5.000%) Spring
1 21 (5.000%) J2EE
1 21 (5.000%) Hibernate
2 16 (3.810%) .NET
3 13 (3.095%) CGI
4 11 (2.619%) ASP.NET
5 6 (1.429%) XML
6 5 (1.190%) BAPI
6 5 (1.190%) HTML
6 5 (1.190%) CSS
7 4 (0.952%) LAMP
8 3 (0.714%) .NET Framework
8 3 (0.714%) Web Services
9 2 (0.476%) Middleware
9 2 (0.476%) Application Packaging
10 1 (0.238%) HTML5
10 1 (0.238%) Flash
Application Platforms
1 23 (5.476%) Apache
2 21 (5.000%) Tomcat
3 8 (1.905%) MS Exchange
4 6 (1.429%) SharePoint
4 6 (1.429%) SAS
4 6 (1.429%) Exchange Server 2007
4 6 (1.429%) Exchange Server 2010
5 5 (1.190%) NetWeaver
6 4 (0.952%) Lync
7 3 (0.714%) Blackberry Enterprise Server
7 3 (0.714%) IIS
8 2 (0.476%) SharePoint 2010
9 1 (0.238%) SharePoint 2013
9 1 (0.238%) Windows Azure
9 1 (0.238%) Amazon AWS
9 1 (0.238%) ESB
9 1 (0.238%) Exchange Server 2003
9 1 (0.238%) Lotus Notes
9 1 (0.238%) Lotus Domino
Applications
1 88 (20.95%) MS Excel
2 31 (7.381%) MS Office
3 6 (1.429%) MS Project
4 3 (0.714%) MS PowerPoint
4 3 (0.714%) SPSS
5 2 (0.476%) MS Visio
6 1 (0.238%) InfoPath
Business Applications
1 5 (1.190%) SAP GRC
1 5 (1.190%) SAP HR
2 2 (0.476%) Oracle Applications
3 1 (0.238%) SAP IS-U
3 1 (0.238%) SAP PM
3 1 (0.238%) SAP Analytics
3 1 (0.238%) Remedy ITSM
3 1 (0.238%) Maximo
3 1 (0.238%) SAP CRM
Communications & Networking
1 37 (8.810%) LAN
2 35 (8.333%) WAN
3 34 (8.095%) VoIP
4 31 (7.381%) DNS
5 20 (4.762%) MPLS
5 20 (4.762%) Ethernet
6 18 (4.286%) Internet
7 17 (4.048%) ADSL
8 16 (3.810%) SAN
9 11 (2.619%) Wi-Fi
10 10 (2.381%) DHCP
10 10 (2.381%) Firewall
11 9 (2.143%) TCP/IP
12 8 (1.905%) FTP
12 8 (1.905%) HTTP
13 7 (1.667%) LTE
14 6 (1.429%) PBX
14 6 (1.429%) PSTN
14 6 (1.429%) ISDN
14 6 (1.429%) VPN
Database & Business Intelligence
1 21 (5.000%) Oracle 10g
2 13 (3.095%) Crystal Reports
3 9 (2.143%) SQL Server
4 7 (1.667%) SAP BW
4 7 (1.667%) Data Warehouse
5 6 (1.429%) MySQL
6 4 (0.952%) Data Mining
7 3 (0.714%) Data Mart
7 3 (0.714%) DB2
8 2 (0.476%) GIS
8 2 (0.476%) Oracle 11g
8 2 (0.476%) Oracle BI EE
9 1 (0.238%) SAP HANA
9 1 (0.238%) PerformancePoint
9 1 (0.238%) SQL Server Analysis Services
9 1 (0.238%) SQL Server Reporting Services
9 1 (0.238%) SQL Server Integration Services
9 1 (0.238%) SAP BI
General
1 93 (22.14%) Finance
2 84 (20.00%) Telecoms
3 29 (6.905%) Legal
4 17 (4.048%) Local Government
5 11 (2.619%) Marketing
5 11 (2.619%) Back Office
6 8 (1.905%) Billing
7 6 (1.429%) Retail
8 5 (1.190%) Advertising
9 4 (0.952%) Pharmaceutical
9 4 (0.952%) Banking
10 3 (0.714%) Korean Language
11 2 (0.476%) Financial Institution
12 1 (0.238%) Publishing
Job Titles
1 120 (28.57%) Service Manager
2 82 (19.52%) Delivery Manager
3 80 (19.05%) Services Delivery Manager
4 49 (11.67%) Consultant
5 33 (7.857%) Analyst
6 26 (6.190%) Developer
6 26 (6.190%) Technical Manager
7 22 (5.238%) Infrastructure Manager
8 21 (5.000%) Java/J2EE Developer
8 21 (5.000%) Java Developer
8 21 (5.000%) J2EE Developer
8 21 (5.000%) Technical Specialist
9 18 (4.286%) Programme Manager
9 18 (4.286%) Project Manager
10 15 (3.571%) Infrastructure Services Manager
11 14 (3.333%) VMware Specialist
12 13 (3.095%) Service Level Manager
13 12 (2.857%) Principal Consultant
13 12 (2.857%) Senior Manager
14 11 (2.619%) Senior Service Manager
Miscellaneous
1 41 (9.762%) Management Information System
2 10 (2.381%) Computer Science
3 9 (2.143%) Cloud Computing
4 8 (1.905%) Client/Server
5 7 (1.667%) Statistics
6 6 (1.429%) Handset
6 6 (1.429%) Clustering
7 5 (1.190%) SaaS
8 4 (0.952%) Blackberry
8 4 (0.952%) Mathematics
9 3 (0.714%) Applied Mathematics
9 3 (0.714%) Physics
9 3 (0.714%) Credit Risk
9 3 (0.714%) Replication
9 3 (0.714%) PMI
10 2 (0.476%) Smartcard
10 2 (0.476%) Firmware
10 2 (0.476%) Thin Client
10 2 (0.476%) IVR
10 2 (0.476%) CLARiiON
Operating Systems
1 63 (15.00%) Windows
2 59 (14.05%) Linux
3 40 (9.524%) Red Hat Enterprise Linux
4 22 (5.238%) Windows Server 2008
5 18 (4.286%) Windows 7
6 15 (3.571%) Windows Server 2003
7 11 (2.619%) Solaris
8 9 (2.143%) UNIX
9 6 (1.429%) Windows XP
10 2 (0.476%) AIX
10 2 (0.476%) HPUX
10 2 (0.476%) zOS
10 2 (0.476%) SUSE
11 1 (0.238%) Oracle Linux
Processes & Methodologies
1 229 (54.52%) ITIL
2 95 (22.62%) Project Management
3 85 (20.24%) Service Management
4 53 (12.62%) Problem Management
5 41 (9.762%) Capacity Management
6 40 (9.524%) PRINCE2
7 38 (9.048%) ITSM
8 35 (8.333%) Change Management
9 29 (6.905%) Knowledge Management
9 29 (6.905%) Business Analysis
10 26 (6.190%) Incident Management
11 24 (5.714%) Process Management
12 21 (5.000%) Content Management
13 19 (4.524%) Configuration Management
14 18 (4.286%) Continuous Improvement
15 17 (4.048%) PRINCE
15 17 (4.048%) Programme Management
16 16 (3.810%) Business Development
17 15 (3.571%) Asset Management
17 15 (3.571%) ITIL V3
Programming Languages
1 46 (10.95%) SQL
2 43 (10.24%) Java
3 20 (4.762%) C
4 11 (2.619%) PHP
5 10 (2.381%) Python
5 10 (2.381%) Perl
6 6 (1.429%) Bash shell
7 5 (1.190%) JavaScript
8 4 (0.952%) Ruby
9 3 (0.714%) MATLAB
9 3 (0.714%) C#
10 2 (0.476%) PL/SQL
11 1 (0.238%) PowerShell
11 1 (0.238%) VBScript
Qualifications
1 73 (17.38%) Degree
2 60 (14.29%) Security Cleared
3 55 (13.10%) SC Cleared
4 47 (11.19%) ITIL Certification
5 28 (6.667%) Microsoft Certification
6 24 (5.714%) MCSE
7 21 (5.000%) VMware Certified Professional (VCP)
8 13 (3.095%) CTC Cleared
9 11 (2.619%) Cisco Certification
10 8 (1.905%) PRINCE2 Certification
10 8 (1.905%) CCNP
11 7 (1.667%) CCNA
12 5 (1.190%) HND
13 4 (0.952%) Postgraduate
13 4 (0.952%) PMI Certification
13 4 (0.952%) MBA
13 4 (0.952%) MCITP
14 3 (0.714%) PRINCE2 Practitioner
14 3 (0.714%) Six Sigma Black Belt
14 3 (0.714%) ISEB
Quality Assurance & Compliance
1 107 (25.48%) SLA
2 6 (1.429%) Sarbanes-Oxley
3 5 (1.190%) QA
4 3 (0.714%) COBIT
5 1 (0.238%) ISO 9000
System Software
1 25 (5.952%) Active Directory
2 11 (2.619%) VMware Infrastructure
3 6 (1.429%) XenApp
3 6 (1.429%) vSphere
4 4 (0.952%) Hyper-V
5 3 (0.714%) Oracle RAC
6 2 (0.476%) NFS
6 2 (0.476%) EMC RecoverPoint
7 1 (0.238%) VMware ESXi
7 1 (0.238%) Terminal Services
Systems Management
1 16 (3.810%) OpenView
2 8 (1.905%) SCOM
3 6 (1.429%) SCCM
4 3 (0.714%) Backup Exec
5 2 (0.476%) Tivoli
5 2 (0.476%) NetBackup
5 2 (0.476%) EMC NetWorker
5 2 (0.476%) Data Guard
5 2 (0.476%) SolarWinds Orion
5 2 (0.476%) Cisco CUCM
6 1 (0.238%) ServiceCenter
6 1 (0.238%) Tivoli Storage Manager
Vendors
1 127 (30.24%) Microsoft
2 54 (12.86%) Cisco
3 46 (10.95%) VMware
4 39 (9.286%) Oracle
5 33 (7.857%) Citrix
6 22 (5.238%) JBoss
7 21 (5.000%) NetApp
7 21 (5.000%) Red Hat
8 18 (4.286%) SolarWinds
9 16 (3.810%) SAP
10 12 (2.857%) EMC
10 12 (2.857%) IBM
11 9 (2.143%) Polycom
12 6 (1.429%) Fujitsu
12 6 (1.429%) Acme Packet
13 5 (1.190%) Avaya
13 5 (1.190%) CheckPoint
14 4 (0.952%) HP
14 4 (0.952%) Remedy
14 4 (0.952%) Blue Coat
EU Service Level Management Lead - Perm - European Travel - SABMiller
Woking
Work out with Vendor Management and Operations Team to ensure that UC and OLAs are defined, documented and agreed - Define and agree the reporting mechanisms, intervals and report...
SABMiller
Posted: 23 May 2013
Service Delivery Manager - Cloud Technologies - South East
Surrey
Outstanding organisation, leaders in their industry, require an experienced Service Delivery Manager with experience in cloud technologies. These will include either Amazon EC2, Heroku, Azure, Rackspace... You will...
Enigma Worldwide
Posted: 17 May 2013
EU Technical Manager - Perm - European Travel - SABMiller
Woking
The Europe Technical Manager is the single point of accountability for the technical architecture and solutions deployed across the region... This role is accountable for assuring the effectiveness...
SABMiller
Posted: 23 May 2013
Service Ops Technician (MUST HAVE TSM experience)
Godalming, Surrey
We run a ITIL based Service Desk, that provides reactive response, and proactive management of storage and backup environments for our customers. As at least level 2 you...
Appoint Recruitment
Salary: £28000 - £40000 per annum
Posted: 26 April 2013
BI Services Manager
Woking, Surrey, South East
BI SERVICES MANAGER- WOKING - BUSINESS INTELLIGENCE, MANAGEMENT, Founded in South Africa in 1895, SABMiller has grown to become one of the world's largest & most respected brewing companies.....
SABMiller plc
Salary: Excellent basic salary, car allowance bonus and benefits
Posted: 23 May 2013
Service Level Manager - (ITIL / Managed Application Services); Surrey
Woking, Surrey
Covering many ITIL priocess such as Service Asset and Configuration Management, knowledge, Chaned, release and deploments, Event, Access, Incident, Escalation and Problem Management, Traisingt and Request Management etc.
Evolution Recruitment Solutions
Salary: Circa 40-45K + Bens
Posted: 20 May 2013
Infrastructure Service Delivery Manager
Guildford, South East
The role is both a blend of Service Delivery and Technical know-how therefore previous hands on technical experience is desirable... You will ensure that the personal computing...
Hudson
Salary: £40000 - £50000 per annum
Posted: 27 April 2013
Desktop Technical Specialist
Staines, South East
Proven experience of applying technical and ITIL best practice frameworks to the delivery and continual improvement of services... - Experience of working within an ITIL based service delivery model.
Centrica
Salary: Salary : Competitive base + bonus + benefits
Posted: 23 May 2013
SERVICE DELIVERY TEAM LEADER/ MANAGER ITIL -
Surrey, South East
Problem Management. - Change Control. - Configuration management. In order to be considered you must have experience in a similar role, and be ITIL v3 certified (foundation minimum) and come...
Progressive Recruitment
Salary: £5000 - £45000 per annum + Excellent Benefits
Posted: 15 May 2013
Infrastructure Manager - Korean Speaking
Chertsey, Surrey
THE CANDIDATE: Skills and Attributes: Attained a professional qualification such as ITIL, MCSE or CCNA Practical knowledge of Windows 7, Windows Server 2008, AD, DNS, VLANs, Firewalls, VMware,...
TLP Consultancy Ltd.
Salary: £48000 - £55000 per annum + 15% OT Bonus, Benefits
Posted: 17 May 2013
Service Delivery Manager
Leatherhead
Primary responsibility will be for customer satisfaction, demonstrating value, through service improvements and reducing customer risks to availability.The role will be based mostly at the client in...
eChoice Consulting
Salary: £40k - 45k per year + car + bens
Posted: 10 May 2013
Technical Operational Support Manager
Guildford, South East
Our client is ooking for a technical operational support manager to be responsible for managing day to day business as usual operational support, logistics management, support project budget...
Hudson
Salary: £40000 - £45000 per annum
Posted: 9 May 2013
Service Delivery Manager
Leatherhead, Surrey
Reporting & Statistics... Capacity Management (performance, licenses & inventory) Relationship Management (Avaya, Verint, Polycom, Systel, AMC, etc.) You should be proactive, dynamic & positive, service focused and results driven (with the...
E-Choice Consulting
Salary: £40k - 45k per year + car + bens
Posted: 17 May 2013
SAP Security Technical Manager
Surrey
We are looking for a SAP Security Technical Manager... *Excellent working knowledge of SAP Security and Authorizations, SAP GRC and system interface administration... *Extensive Configuration experience in all...
Austin Fraser
Salary: £45000.00 - £55000.00 per annum
Posted: 22 May 2013
Senior Consultant (Virtualisation) - Pre/Post Sales
Surrey
Essential skills are: Microsoft Hyper-V 2012. VMware vSphere. vCloud product stack. VMware Orchestration and automation (preferably including creation of workflows) Nice to have would be: Microsoft System...
Fusion Experience
Salary: From £55,000 to £65,000 per annum
Posted: 22 May 2013
Java/ J2EE Developer Guildford Salary circa 40 - 45K plus Benefits
Guildford, Surrey
Their main services are Electronic Service Delivery (ESD), Electronic Forms for both on-line and off-line data capture, Casework and Assessment Systems, Content Management Solutions, Systems Integration,...
Evolution Recruitment Solutions
Salary: Circa 40,000 - 45,000
Posted: 20 May 2013
Graduate Software Support Analyst
Woking, Surrey
Broad content of Role: As a Software Support Analyst, based within the Service Delivery division of the business, you will be responsible for supporting the entire Hosted and...
Fidessa
Salary: Competitive salary
Posted: 2 May 2013
Graduate Implementation Engineer
Woking, Surrey
Key Requirements: Computer Science or numerate degree (e.g. Maths) at 2.1 or above (or equivalent) Demonstrable programming skills in one or more of the following: C++,...
Fidessa
Posted: 6 May 2013
Information Security Officer / Risk and Security Manager
Guildford, Surrey
An opportunity has arisen for an Information Security Officer and a Security Manager to make their mark by helping to shape the risk and information security governance for...
Lorien Resourcing
Salary: £30000 - £60000 per annum
Posted: 22 May 2013
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