The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 102 92 80
Rank change year-on-year
-10 -12
Permanent jobs requiring a 1st Line Support Analyst 1 2 4
As % of all permanent IT jobs located in Essex 0.071% 0.18% 0.46%
As % of the Job Titles category 0.074% 0.19% 0.47%
Number of salaries quoted 1 1 4
Average salary £22,500 £17,000 £22,500
Average salary % change year-on-year
+32.35% -24.44%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1343 1033 852
As % of all permanent IT jobs located in Essex 95.05% 95.12% 97.71%
Number of salaries quoted 1072 783 741
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £26,000 £26,367 £25,500
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Essex

1st Line Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Essex region.

1st Line Support Analyst Salary Trend in Essex

1st Line Support Analyst
Top 9 Related IT Skills in Essex

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 6 (75.00%) Windows
1 6 (75.00%) Windows XP
1 6 (75.00%) Active Directory
2 2 (25.00%) SQL
2 2 (25.00%) MS Office
2 2 (25.00%) MS Excel
2 2 (25.00%) MS PowerPoint
2 2 (25.00%) ITIL
3 1 (12.50%) ITIL Certification

1st Line Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 19 December 2014, IT jobs across the Essex region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (25.00%) MS Office
1 2 (25.00%) MS Excel
1 2 (25.00%) MS PowerPoint
Operating Systems
1 6 (75.00%) Windows
1 6 (75.00%) Windows XP
Processes & Methodologies
1 2 (25.00%) ITIL
Programming Languages
1 2 (25.00%) SQL
Qualifications
1 1 (12.50%) ITIL Certification
System Software
1 6 (75.00%) Active Directory