The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 249 258 261
Rank change year-on-year
+9 +3
Permanent jobs requiring a 1st Line Support Analyst 19 19 4
As % of all permanent IT jobs located in the East of England 0.24% 0.23% 0.050%
As % of the Job Titles category 0.26% 0.24% 0.052%
Number of salaries quoted 14 16 2
Average salary £21,000 £20,000 £19,250
Average salary % change year-on-year
+5.00% +3.89%
90% offered a salary of more than £20,300 £16,500 £18,250
10% offered a salary of more than £22,500 £25,600 £20,250
UK excluding London average salary £20,500 £20,250 £19,500
% change year-on-year
+1.23% +3.84%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7423 7929 7632
As % of all permanent IT jobs located in the East of England 95.61% 95.28% 95.16%
Number of salaries quoted 6166 6658 6616
Average salary £42,000 £41,500 £40,000
Average salary % change year-on-year
+1.20% +3.75%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the East of England

1st Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East of England region.

1st Line Support Analyst Salary Trend in the East of England

1st Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +11 14 £21,000 -16.00% 1
Essex 0 4 £22,500 +12.50% 1
Cambridgeshire +19 2 £20,250 -1.21%
Bedfordshire +11 1 £20,500 +32.25%
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 30 June 2015, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 16 (64.00%) Windows
2 13 (52.00%) Microsoft
3 10 (40.00%) Active Directory
4 9 (36.00%) MS Office
5 7 (28.00%) ITIL
5 7 (28.00%) MS Excel
5 7 (28.00%) VMware
6 6 (24.00%) VMware Workstation
6 6 (24.00%) Information Security
6 6 (24.00%) MS Exchange
6 6 (24.00%) DHCP
6 6 (24.00%) TCP/IP
6 6 (24.00%) VPN
6 6 (24.00%) DNS
6 6 (24.00%) Linux
6 6 (24.00%) Terminal Services
6 6 (24.00%) Windows Server 2003
6 6 (24.00%) Cloud Computing
6 6 (24.00%) Windows 7
6 6 (24.00%) Amazon AWS
6 6 (24.00%) vSphere
6 6 (24.00%) VMware ESXi
6 6 (24.00%) Office 365
6 6 (24.00%) Windows Server 2012
6 6 (24.00%) Mathematics
6 6 (24.00%) VMware Infrastructure
6 6 (24.00%) Windows Server 2008
6 6 (24.00%) Red Hat Enterprise Linux
6 6 (24.00%) Handset
6 6 (24.00%) Mentoring

1st Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 30 June 2015, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (24.00%) MS Exchange
Applications
1 9 (36.00%) MS Office
2 7 (28.00%) MS Excel
3 1 (4.00%) MS PowerPoint
Cloud Services
1 6 (24.00%) Cloud Computing
1 6 (24.00%) Amazon AWS
1 6 (24.00%) Office 365
Communications & Networking
1 6 (24.00%) DHCP
1 6 (24.00%) TCP/IP
1 6 (24.00%) VPN
1 6 (24.00%) DNS
2 3 (12.00%) Firewall
Database & Business Intelligence
1 2 (8.00%) Relational Database
General
1 1 (4.00%) Telecoms
1 1 (4.00%) Games
Miscellaneous
1 6 (24.00%) Handset
1 6 (24.00%) Mathematics
1 6 (24.00%) Data Centre
2 2 (8.00%) Analytical Skills
Operating Systems
1 16 (64.00%) Windows
2 6 (24.00%) Linux
2 6 (24.00%) Windows Server 2003
2 6 (24.00%) Windows Server 2008
2 6 (24.00%) Red Hat Enterprise Linux
2 6 (24.00%) Windows 7
2 6 (24.00%) Windows Server 2012
Processes & Methodologies
1 7 (28.00%) ITIL
2 6 (24.00%) Information Security
2 6 (24.00%) Mentoring
3 1 (4.00%) Incident Management
Programming Languages
1 5 (20.00%) C
2 2 (8.00%) SQL
Qualifications
1 1 (4.00%) Degree
1 1 (4.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 10 (40.00%) Active Directory
2 6 (24.00%) Terminal Services
2 6 (24.00%) VMware Workstation
2 6 (24.00%) VMware Infrastructure
2 6 (24.00%) vSphere
2 6 (24.00%) VMware ESXi
Vendors
1 13 (52.00%) Microsoft
2 7 (28.00%) VMware
3 2 (8.00%) Citrix
4 1 (4.00%) Avaya
Essex
ARC IT Recruitment Ltd
Salary: £21000 - £24000 Per Annum + benefits
Posted: 3 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000 - £22000 per annum + Benefits
Posted: 6 days ago