The statistics below represent IT jobs advertised across the East of England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 221 255 247
Rank change year-on-year
+34 -8
Permanent jobs requiring a 1st Line Support Analyst 24 26 34
As % of all permanent IT jobs located in the East of England 0.37% 0.34% 0.43%
As % of the Job Titles category 0.38% 0.35% 0.44%
Number of salaries quoted 24 22 34
Median salary £20,000 £21,000 £21,500
Median salary % change year-on-year
-4.76% -2.32%
90% offered a salary of more than £18,000 £19,925 £18,300
10% offered a salary of more than £23,250 £22,500 £32,000
UK excluding London median salary £20,000 £20,500 £20,500
% change year-on-year
-2.43% -
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6253 7330 7770
As % of all permanent IT jobs located in the East of England 96.07% 96.68% 97.16%
Number of salaries quoted 5320 6112 6485
Median salary £42,500 £40,000 £42,000
Median salary % change year-on-year
+6.25% -4.76%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the East of England

1st Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East of England region.

1st Line Support Analyst Salary Trend in the East of England

1st Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +21 12 £20,500 -2.38% 1
Bedfordshire +22 6 £18,000 -12.19% 1
Essex -2 4 £21,500 -4.44%
Cambridgeshire +10 2 £20,750 +1.21%
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 1st Line Support Analyst in the job title.

1 25 (58.14%) Windows
2 23 (53.49%) MS Office
3 20 (46.51%) Microsoft
4 18 (41.86%) Active Directory
5 12 (27.91%) ITIL
6 9 (20.93%) MS Excel
7 8 (18.60%) MS Exchange
8 7 (16.28%) TCP/IP
9 6 (13.95%) C
9 6 (13.95%) Mathematics
9 6 (13.95%) Continuous Improvement
10 5 (11.63%) Telecoms
10 5 (11.63%) Cisco
11 4 (9.30%) Citrix
11 4 (9.30%) SLA
11 4 (9.30%) VPN
11 4 (9.30%) LAN
11 4 (9.30%) Firewall
11 4 (9.30%) Windows 7
11 4 (9.30%) Windows 10
12 3 (6.98%) Windows 8
12 3 (6.98%) Windows Server
12 3 (6.98%) MS PowerPoint
12 3 (6.98%) SharePoint
12 3 (6.98%) MCP
13 2 (4.65%) CCNA
13 2 (4.65%) Cisco Certification
13 2 (4.65%) VMware
13 2 (4.65%) Logistics
13 2 (4.65%) Manufacturing

1st Line Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.60%) MS Exchange
2 3 (6.98%) SharePoint
3 1 (2.33%) Blackberry Enterprise Server
3 1 (2.33%) Skype for Business
Applications
1 23 (53.49%) MS Office
2 9 (20.93%) MS Excel
3 3 (6.98%) MS PowerPoint
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 7 (16.28%) TCP/IP
2 4 (9.30%) Firewall
2 4 (9.30%) LAN
2 4 (9.30%) VPN
3 1 (2.33%) DHCP
3 1 (2.33%) DNS
3 1 (2.33%) Remote Desktop
3 1 (2.33%) WAN
General
1 5 (11.63%) Telecoms
2 2 (4.65%) Manufacturing
3 1 (2.33%) Finance
3 1 (2.33%) Pharmaceutical
Miscellaneous
1 6 (13.95%) Mathematics
2 2 (4.65%) Data Centre
3 1 (2.33%) Analytical Skills
3 1 (2.33%) Blackberry
3 1 (2.33%) Driving Licence
3 1 (2.33%) Handset
3 1 (2.33%) Management Information System
3 1 (2.33%) Video Conferencing
3 1 (2.33%) Video Editing
Operating Systems
1 25 (58.14%) Windows
2 4 (9.30%) Windows 10
2 4 (9.30%) Windows 7
3 3 (6.98%) Windows 8
3 3 (6.98%) Windows Server
4 1 (2.33%) Linux
4 1 (2.33%) Windows Phone
Processes & Methodologies
1 12 (27.91%) ITIL
2 6 (13.95%) Continuous Improvement
3 2 (4.65%) Logistics
3 2 (4.65%) Software Delivery
4 1 (2.33%) Change Management
4 1 (2.33%) Incident Management
4 1 (2.33%) ITIL V3
4 1 (2.33%) Knowledge Management
4 1 (2.33%) Performance Monitoring
4 1 (2.33%) Problem Management
4 1 (2.33%) Project Management
4 1 (2.33%) Service Management
Programming Languages
1 6 (13.95%) C
Qualifications
1 3 (6.98%) MCP
2 2 (4.65%) CCNA
2 2 (4.65%) Cisco Certification
3 1 (2.33%) A+ Certification
3 1 (2.33%) ITIL Certification
3 1 (2.33%) Network+ Certification
Quality Assurance & Compliance
1 4 (9.30%) SLA
System Software
1 18 (41.86%) Active Directory
2 2 (4.65%) VMware Infrastructure
Vendors
1 20 (46.51%) Microsoft
2 5 (11.63%) Cisco
3 4 (9.30%) Citrix
4 2 (4.65%) VMware
5 1 (2.33%) Mitel
5 1 (2.33%) Progress
5 1 (2.33%) Red Box
5 1 (2.33%) Remedy
Bedfordshire
Greywood Associates Limited
Salary: £17000 - £23000 per annum + Benefits
Posted: 18 hours ago
Letchworth Garden City
Deerfoot IT Resources Ltd
Salary: £20000 - £22000 per annum
Posted: 7 days ago