The statistics below represent IT jobs advertised across the East of England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 247 240 251
Rank change year-on-year
-7 +11
Permanent jobs requiring a 1st Line Support Analyst 11 19 30
As % of all permanent IT jobs located in the East of England 0.17% 0.27% 0.37%
As % of the Job Titles category 0.18% 0.28% 0.39%
Number of salaries quoted 7 17 30
Median salary £22,000 £20,000 £21,000
Median salary % change year-on-year
+10.00% -4.76%
90% offered a salary of more than £19,300 £18,150 £20,150
10% offered a salary of more than £22,200 £24,400 £32,000
UK excluding London median salary £21,000 £20,000 £20,000
% change year-on-year
+5.00% -
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6251 6878 7768
As % of all permanent IT jobs located in the East of England 96.63% 96.79% 96.32%
Number of salaries quoted 5100 5739 6361
Median salary £45,000 £44,000 £42,500
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,800 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

1st Line Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the East of England

1st Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East of England region.

1st Line Support Analyst Salary Trend in the East of England

1st Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +9 7 £22,000 +10.00%
Cambridgeshire +2 3 £22,000 +10.00%
Bedfordshire -2 1 £22,000 +22.22% 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 5 December 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 1st Line Support Analyst in the job title.

1 19 (73.08%) Active Directory
1 19 (73.08%) Microsoft
1 19 (73.08%) Windows
2 15 (57.69%) ITIL
3 14 (53.85%) MS Office
4 13 (50.00%) MS Excel
5 10 (38.46%) Windows 7
6 9 (34.62%) TCP/IP
7 8 (30.77%) Data Centre
8 7 (26.92%) Windows Server
8 7 (26.92%) Handset
8 7 (26.92%) VMware
9 6 (23.08%) VMware Workstation
9 6 (23.08%) Information Security
9 6 (23.08%) DHCP
9 6 (23.08%) VMware Infrastructure
9 6 (23.08%) Windows Server 2008
9 6 (23.08%) Red Hat Enterprise Linux
9 6 (23.08%) Office 365
9 6 (23.08%) VPN
9 6 (23.08%) DNS
9 6 (23.08%) MS Exchange
9 6 (23.08%) SQL
9 6 (23.08%) Linux
9 6 (23.08%) Terminal Services
9 6 (23.08%) Windows Server 2012
9 6 (23.08%) Mentoring
9 6 (23.08%) Remote Desktop
10 3 (11.54%) Windows 10
10 3 (11.54%) Citrix

1st Line Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (23.08%) MS Exchange
2 1 (3.85%) Skype for Business
Applications
1 14 (53.85%) MS Office
2 13 (50.00%) MS Excel
Cloud Services
1 6 (23.08%) Office 365
Communications & Networking
1 9 (34.62%) TCP/IP
2 6 (23.08%) DHCP
2 6 (23.08%) DNS
2 6 (23.08%) Remote Desktop
2 6 (23.08%) VPN
3 1 (3.85%) LAN
3 1 (3.85%) WAN
General
1 2 (7.69%) Telecoms
2 1 (3.85%) Manufacturing
Miscellaneous
1 8 (30.77%) Data Centre
2 7 (26.92%) Handset
3 3 (11.54%) Mathematics
4 2 (7.69%) iPad
4 2 (7.69%) Smartphone
5 1 (3.85%) Analytical Skills
5 1 (3.85%) Fat Client
5 1 (3.85%) Thin Client
5 1 (3.85%) Video Conferencing
Operating Systems
1 19 (73.08%) Windows
2 10 (38.46%) Windows 7
3 7 (26.92%) Windows Server
4 6 (23.08%) Linux
4 6 (23.08%) Red Hat Enterprise Linux
4 6 (23.08%) Windows Server 2008
4 6 (23.08%) Windows Server 2012
5 3 (11.54%) Windows 10
5 3 (11.54%) Windows 8
6 2 (7.69%) Windows XP
Processes & Methodologies
1 15 (57.69%) ITIL
2 6 (23.08%) Information Security
2 6 (23.08%) Mentoring
3 3 (11.54%) Continuous Improvement
4 1 (3.85%) CRM
4 1 (3.85%) ERP
4 1 (3.85%) ITIL V3
4 1 (3.85%) Service Management
Programming Languages
1 6 (23.08%) SQL
2 3 (11.54%) C
Qualifications
1 2 (7.69%) MCP
2 1 (3.85%) CCNA
2 1 (3.85%) Cisco Certification
2 1 (3.85%) MCSA
2 1 (3.85%) MCSE
2 1 (3.85%) Microsoft Certification
System Software
1 19 (73.08%) Active Directory
2 6 (23.08%) Terminal Services
2 6 (23.08%) VMware Infrastructure
2 6 (23.08%) VMware Workstation
Vendors
1 19 (73.08%) Microsoft
2 7 (26.92%) VMware
3 3 (11.54%) Citrix