The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 261 264 253
Rank change year-on-year
+3 -11
Permanent jobs requiring a 1st Line Support Analyst 20 4 28
As % of all permanent IT jobs located in the East of England 0.23% 0.047% 0.30%
As % of the Job Titles category 0.24% 0.049% 0.31%
Number of salaries quoted 16 4 27
Average salary £19,500 £19,750 £20,000
Average salary % change year-on-year
-1.26% -1.25%
90% offered a salary of more than £15,250 £16,900 £18,800
10% offered a salary of more than £25,750 £23,650 £21,400
UK excluding London average salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
8280 8221 8977
As % of all permanent IT jobs located in the East of England 95.56% 95.88% 96.08%
Number of salaries quoted 6869 7147 7448
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £56,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the East of England

1st Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East of England region.

1st Line Support Analyst Salary Trend in the East of England

1st Line Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the East of England region over the 3 months to 18 April 2014.

1st Line Support Analyst Salary Histogram in the East of England

1st Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Norfolk - 9 £17,500 -
Essex -22 6 £17,750 -13.41% 1
Hertfordshire +14 3 £25,000 +56.25%
Cambridgeshire +2 1 £21,000 -4.54%
Bedfordshire - 1 £15,500 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 18 April 2014, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 21 (52.50%) Microsoft
2 18 (45.00%) Windows
3 16 (40.00%) ITIL
4 14 (35.00%) MS Office
5 11 (27.50%) MS Excel
5 11 (27.50%) Windows XP
6 10 (25.00%) Active Directory
7 8 (20.00%) Service Delivery
8 7 (17.50%) ITIL Certification
9 6 (15.00%) Retail
10 5 (12.50%) Citrix
10 5 (12.50%) MCP
10 5 (12.50%) Cisco
11 4 (10.00%) IBM Notes
11 4 (10.00%) Adobe
11 4 (10.00%) Lotus
11 4 (10.00%) EPoS
11 4 (10.00%) Chip and PIN
11 4 (10.00%) Symantec
11 4 (10.00%) McAfee
11 4 (10.00%) Management Information System
11 4 (10.00%) Incident Management
11 4 (10.00%) Windows 7
12 3 (7.50%) iSeries
12 3 (7.50%) Windows 8
12 3 (7.50%) Degree
12 3 (7.50%) Windows Server 2008
12 3 (7.50%) MS PowerPoint
12 3 (7.50%) Windows Server 2003
12 3 (7.50%) A+ Certification

1st Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 18 April 2014, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.00%) IBM Notes
Applications
1 14 (35.00%) MS Office
2 11 (27.50%) MS Excel
3 3 (7.50%) MS PowerPoint
Communications & Networking
1 1 (2.50%) Structured Cabling
1 1 (2.50%) Wi-Fi
1 1 (2.50%) Wireless
1 1 (2.50%) DHCP
1 1 (2.50%) TCP/IP
1 1 (2.50%) DNS
General
1 6 (15.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.50%) COM
1 1 (2.50%) WAP
Miscellaneous
1 4 (10.00%) EPoS
1 4 (10.00%) Chip and PIN
1 4 (10.00%) Management Information System
2 3 (7.50%) iSeries
3 2 (5.00%) iPad
4 1 (2.50%) Kindle
Operating Systems
1 18 (45.00%) Windows
2 11 (27.50%) Windows XP
3 4 (10.00%) Windows 7
4 3 (7.50%) Windows 8
4 3 (7.50%) Windows Server 2008
4 3 (7.50%) Windows Server 2003
5 1 (2.50%) Mac OS X
Processes & Methodologies
1 16 (40.00%) ITIL
2 8 (20.00%) Service Delivery
3 4 (10.00%) Incident Management
4 1 (2.50%) Capacity Management
4 1 (2.50%) Problem Management
4 1 (2.50%) Time Management
4 1 (2.50%) Change Management
Qualifications
1 7 (17.50%) ITIL Certification
2 5 (12.50%) MCP
3 3 (7.50%) Degree
3 3 (7.50%) A+ Certification
Quality Assurance & Compliance
1 2 (5.00%) SLA
2 1 (2.50%) ISO 9001
System Software
1 10 (25.00%) Active Directory
Vendors
1 21 (52.50%) Microsoft
2 5 (12.50%) Citrix
2 5 (12.50%) Cisco
3 4 (10.00%) Adobe
3 4 (10.00%) Lotus
3 4 (10.00%) Symantec
3 4 (10.00%) McAfee
4 2 (5.00%) LANDesk
5 1 (2.50%) Google
5 1 (2.50%) Progress
5 1 (2.50%) Apple
Colchester, Essex
Care UK
Salary: Competitive
Posted: 3 days ago