The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
First Line Support Analyst
Rank 262 257 280
Rank change year-on-year
-5 +23
Permanent jobs requiring a 1st Line Support Analyst 5 14 4
As % of all permanent IT jobs located in the East of England 0.061% 0.165% 0.040%
As % of the Job Titles category 0.064% 0.170% 0.042%
Number of salaries quoted 3 12 4
Average salary £19,000 £19,000 £16,500
Average salary % change year-on-year
- +15.15%
90% offered a salary of more than £18,200 £18,500 £16,000
10% offered a salary of more than £20,200 £20,800 £17,700
UK excluding London average salary £19,500 £19,000 £20,000
% change year-on-year
+2.63% -5.00%
All Job Titles
East of England
Permanent IT job ads with a match in the
Job Titles category
7777 8238 9440
As % of all permanent IT jobs located in the East of England 95.03% 96.91% 94.81%
Number of salaries quoted 6741 6996 8070
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

East of England 1st Line Support Analyst Jobs Demand Trend

1st Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East of England region.

East of England 1st Line Support Analyst Salary Trend

1st Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cambridgeshire +7 4 £18,500 -2.63%
Essex +17 1 £20,500 +10.81%
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 7 (46.67%) Active Directory
1 7 (46.67%) Windows
2 5 (33.33%) MS Office
2 5 (33.33%) ITIL
2 5 (33.33%) Telecoms
2 5 (33.33%) Microsoft
3 4 (26.67%) Windows XP
4 3 (20.00%) MS Excel
4 3 (20.00%) TCP/IP
4 3 (20.00%) Handset
5 2 (13.33%) Windows 7
5 2 (13.33%) Banking
5 2 (13.33%) Windows Vista
5 2 (13.33%) Service Delivery
5 2 (13.33%) Workflow
5 2 (13.33%) DNS
5 2 (13.33%) DHCP
5 2 (13.33%) Microsoft Certification
6 1 (6.667%) Red Hat
6 1 (6.667%) Thin Client
6 1 (6.667%) MPLS
6 1 (6.667%) Blackberry Enterprise Server
6 1 (6.667%) NFS
6 1 (6.667%) SLA
6 1 (6.667%) SQL
6 1 (6.667%) MS Exchange
6 1 (6.667%) Linux
6 1 (6.667%) Finance
6 1 (6.667%) Legal
6 1 (6.667%) Firewall

1st Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.667%) MS Exchange
1 1 (6.667%) Blackberry Enterprise Server
1 1 (6.667%) Exchange Server 2010
Applications
1 5 (33.33%) MS Office
2 3 (20.00%) MS Excel
Communications & Networking
1 3 (20.00%) TCP/IP
2 2 (13.33%) DNS
2 2 (13.33%) DHCP
3 1 (6.667%) MPLS
3 1 (6.667%) Firewall
3 1 (6.667%) VLAN
3 1 (6.667%) VPLS
3 1 (6.667%) NAS
General
1 5 (33.33%) Telecoms
2 2 (13.33%) Banking
3 1 (6.667%) Finance
3 1 (6.667%) Legal
Miscellaneous
1 3 (20.00%) Handset
2 1 (6.667%) Fat Client
2 1 (6.667%) Thin Client
Operating Systems
1 7 (46.67%) Windows
2 4 (26.67%) Windows XP
3 2 (13.33%) Windows Vista
3 2 (13.33%) Windows 7
4 1 (6.667%) Linux
4 1 (6.667%) Android
4 1 (6.667%) Windows Server 2008
4 1 (6.667%) CentOS
4 1 (6.667%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (33.33%) ITIL
2 2 (13.33%) Service Delivery
2 2 (13.33%) Workflow
3 1 (6.667%) Service Management
Programming Languages
1 1 (6.667%) SQL
Qualifications
1 2 (13.33%) Microsoft Certification
2 1 (6.667%) MCITP
Quality Assurance & Compliance
1 1 (6.667%) SLA
System Software
1 7 (46.67%) Active Directory
2 1 (6.667%) VMware Infrastructure
2 1 (6.667%) XenApp
2 1 (6.667%) XenDesktop
2 1 (6.667%) vSphere
2 1 (6.667%) VMware ESXi
2 1 (6.667%) NFS
Systems Management
1 1 (6.667%) Backup Exec
Vendors
1 5 (33.33%) Microsoft
2 1 (6.667%) HP
2 1 (6.667%) Citrix
2 1 (6.667%) Red Hat
2 1 (6.667%) VMware
2 1 (6.667%) WatchGuard
2 1 (6.667%) ProCurve