The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 239 249 262
Rank change year-on-year
+10 +13
Permanent jobs requiring a 1st Line Support Analyst 19 6 13
As % of all permanent IT jobs located in the East of England 0.24% 0.078% 0.15%
As % of the Job Titles category 0.25% 0.082% 0.16%
Number of salaries quoted 19 4 13
Average salary £20,000 £16,500 £19,000
Average salary % change year-on-year
+21.21% -13.15%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7643 7278 8156
As % of all permanent IT jobs located in the East of England 95.65% 94.62% 96.89%
Number of salaries quoted 6389 6239 6947
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the East of England

1st Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East of England region.

1st Line Support Analyst Salary Trend in the East of England

1st Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex - 10 £20,000 -
Hertfordshire -4 4 £25,000 +51.51%
Cambridgeshire -1 3 £20,500 +20.58% 1
Bedfordshire - 1 £22,750 - 1
Suffolk - 1 £22,500 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 25 July 2014, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 22 (56.41%) Windows
2 21 (53.85%) Active Directory
3 20 (51.28%) Microsoft
4 19 (48.72%) Windows XP
5 12 (30.77%) MS Excel
6 8 (20.51%) MS Office
7 7 (17.95%) ITIL
8 5 (12.82%) Degree
9 4 (10.26%) Windows 7
10 3 (7.69%) Windows Server 2008
10 3 (7.69%) LANDesk
10 3 (7.69%) MS PowerPoint
10 3 (7.69%) Telecoms
10 3 (7.69%) Windows Server 2003
10 3 (7.69%) A+ Certification
10 3 (7.69%) ITIL Certification
11 2 (5.13%) SLA
11 2 (5.13%) Computer Science
11 2 (5.13%) Retail
11 2 (5.13%) iPad
12 1 (2.56%) Kindle
12 1 (2.56%) Windows 8
12 1 (2.56%) Structured Cabling
12 1 (2.56%) Time Management
12 1 (2.56%) Spreadsheet
12 1 (2.56%) Google
12 1 (2.56%) Cisco
12 1 (2.56%) Citrix
12 1 (2.56%) Progress
12 1 (2.56%) WAP

1st Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 25 July 2014, IT jobs across the East of England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 12 (30.77%) MS Excel
2 8 (20.51%) MS Office
3 3 (7.69%) MS PowerPoint
4 1 (2.56%) Spreadsheet
Communications & Networking
1 1 (2.56%) Wi-Fi
1 1 (2.56%) Wireless
1 1 (2.56%) Structured Cabling
Database & Business Intelligence
1 1 (2.56%) SQL Server
General
1 3 (7.69%) Telecoms
2 2 (5.13%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.56%) COM
1 1 (2.56%) WAP
Miscellaneous
1 2 (5.13%) Computer Science
1 2 (5.13%) iPad
2 1 (2.56%) Kindle
2 1 (2.56%) EPoS
2 1 (2.56%) Chip and PIN
Operating Systems
1 22 (56.41%) Windows
2 19 (48.72%) Windows XP
3 4 (10.26%) Windows 7
4 3 (7.69%) Windows Server 2003
4 3 (7.69%) Windows Server 2008
5 1 (2.56%) Mac OS X
5 1 (2.56%) Windows 8
Processes & Methodologies
1 7 (17.95%) ITIL
2 1 (2.56%) Service Delivery
2 1 (2.56%) Time Management
Programming Languages
1 1 (2.56%) SQL
Qualifications
1 5 (12.82%) Degree
2 3 (7.69%) A+ Certification
2 3 (7.69%) ITIL Certification
3 1 (2.56%) MCP
Quality Assurance & Compliance
1 2 (5.13%) SLA
2 1 (2.56%) ISO 9001
System Software
1 21 (53.85%) Active Directory
Vendors
1 20 (51.28%) Microsoft
2 3 (7.69%) LANDesk
3 1 (2.56%) Oracle
3 1 (2.56%) Progress
3 1 (2.56%) Cisco
3 1 (2.56%) Citrix
3 1 (2.56%) Apple
3 1 (2.56%) Google
Dunstable, Bedfordshire
Verticality Ltd
Salary: £21000 to £24500 per annum - excellent corporate benefits package
Posted: 4 days ago