The statistics below represent IT jobs advertised across the East of England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 219 258 255
Rank change year-on-year
+39 -3
Permanent jobs requiring a 1st Line Support Analyst 24 24 34
As % of all permanent IT jobs located in the East of England 0.37% 0.31% 0.41%
As % of the Job Titles category 0.38% 0.32% 0.42%
Number of salaries quoted 24 18 31
Median salary £19,500 £20,750 £20,250
Median salary % change year-on-year
-6.02% +2.46%
90% offered a salary of more than £18,000 £19,825 £16,650
10% offered a salary of more than £22,200 £22,500 £32,000
UK excluding London median salary £20,000 £20,500 £20,500
% change year-on-year
-2.43% -
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6256 7560 8074
As % of all permanent IT jobs located in the East of England 96.00% 97.31% 96.94%
Number of salaries quoted 5340 6266 6766
Median salary £44,000 £40,000 £41,500
Median salary % change year-on-year
+10.00% -3.61%
90% offered a salary of more than £26,000 £25,000 £25,573
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the East of England

1st Line Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the East of England region.

1st Line Support Analyst Salary Trend in the East of England

1st Line Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the East of England region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +18 10 £20,250 -3.57% 1
Bedfordshire +21 6 £18,000 -12.19%
Essex +14 5 £22,500 -
Cambridgeshire -6 2 £20,500 - 1
Suffolk - 1 £16,500 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 1 July 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 1st Line Support Analyst in the job title.

1 26 (55.32%) Windows
2 25 (53.19%) MS Office
3 24 (51.06%) Microsoft
4 20 (42.55%) Active Directory
5 11 (23.40%) ITIL
5 11 (23.40%) MS Excel
6 8 (17.02%) MS Exchange
7 7 (14.89%) TCP/IP
8 6 (12.77%) C
8 6 (12.77%) SLA
8 6 (12.77%) Cisco
8 6 (12.77%) Continuous Improvement
8 6 (12.77%) Mathematics
9 5 (10.64%) VMware Infrastructure
9 5 (10.64%) Software Delivery
9 5 (10.64%) Windows Server
9 5 (10.64%) VPN
9 5 (10.64%) Telecoms
9 5 (10.64%) VMware
10 4 (8.51%) Firewall
10 4 (8.51%) LAN
10 4 (8.51%) CCNA
10 4 (8.51%) Citrix
10 4 (8.51%) Cisco Certification
10 4 (8.51%) Windows 10
10 4 (8.51%) Logistics
11 3 (6.38%) MS PowerPoint
11 3 (6.38%) Windows 7
11 3 (6.38%) Progress
11 3 (6.38%) SharePoint

1st Line Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.02%) MS Exchange
2 3 (6.38%) SharePoint
3 1 (2.13%) Blackberry Enterprise Server
Applications
1 25 (53.19%) MS Office
2 11 (23.40%) MS Excel
3 3 (6.38%) MS PowerPoint
Cloud Services
1 1 (2.13%) Office 365
Communications & Networking
1 7 (14.89%) TCP/IP
2 5 (10.64%) VPN
3 4 (8.51%) Firewall
3 4 (8.51%) LAN
4 2 (4.26%) DHCP
4 2 (4.26%) DNS
5 1 (2.13%) Remote Desktop
5 1 (2.13%) VoIP
5 1 (2.13%) WAN
5 1 (2.13%) Wireless
General
1 5 (10.64%) Telecoms
2 2 (4.26%) Manufacturing
3 1 (2.13%) Finance
3 1 (2.13%) Pharmaceutical
Miscellaneous
1 6 (12.77%) Mathematics
2 2 (4.26%) Computer Science
2 2 (4.26%) Data Centre
3 1 (2.13%) Analytical Skills
3 1 (2.13%) Blackberry
3 1 (2.13%) Driving Licence
3 1 (2.13%) Handset
3 1 (2.13%) Management Information System
3 1 (2.13%) Video Conferencing
3 1 (2.13%) Video Editing
Operating Systems
1 26 (55.32%) Windows
2 5 (10.64%) Windows Server
3 4 (8.51%) Windows 10
4 3 (6.38%) Windows 7
5 2 (4.26%) Windows 8
6 1 (2.13%) Linux
6 1 (2.13%) Mac OS X
6 1 (2.13%) Windows Phone
Processes & Methodologies
1 11 (23.40%) ITIL
2 6 (12.77%) Continuous Improvement
3 5 (10.64%) Software Delivery
4 4 (8.51%) Logistics
5 1 (2.13%) Change Management
5 1 (2.13%) Incident Management
5 1 (2.13%) Knowledge Management
5 1 (2.13%) Patch Management
5 1 (2.13%) Performance Monitoring
5 1 (2.13%) Problem Management
5 1 (2.13%) Project Management
5 1 (2.13%) Service Management
Programming Languages
1 6 (12.77%) C
Qualifications
1 4 (8.51%) CCNA
1 4 (8.51%) Cisco Certification
2 3 (6.38%) MCP
3 2 (4.26%) Degree
3 2 (4.26%) HND
3 2 (4.26%) MCSE
3 2 (4.26%) Microsoft Certification
4 1 (2.13%) A+ Certification
4 1 (2.13%) ITIL Certification
4 1 (2.13%) Network+ Certification
Quality Assurance & Compliance
1 6 (12.77%) SLA
System Software
1 20 (42.55%) Active Directory
2 5 (10.64%) VMware Infrastructure
Vendors
1 24 (51.06%) Microsoft
2 6 (12.77%) Cisco
3 5 (10.64%) VMware
4 4 (8.51%) Citrix
5 3 (6.38%) Progress
6 1 (2.13%) Mitel
6 1 (2.13%) Red Box
6 1 (2.13%) Remedy
Rickmansworth, Hertfordshire
Coal IT Services
Salary: From £22,000 to £30,000 per annum + benefits
Posted: 2 days ago