The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Exeter region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 32 26 24
Rank change year-on-year
-6 -2
Permanent jobs requiring a 1st Line Support 2 1 9
As % of all permanent IT jobs located in Exeter 1.20% 0.83% 6.21%
As % of the Job Titles category 1.26% 1.04% 6.21%
Number of salaries quoted 2 1 9
Average salary £18,250 £18,500 £20,500
Average salary % change year-on-year
-1.34% -9.75%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Exeter
Permanent IT job ads with a match in the
Job Titles category
159 96 145
As % of all permanent IT jobs located in Exeter 95.21% 80.00% 100.00%
Number of salaries quoted 144 80 137
Average salary £35,000 £34,000 £31,500
Average salary % change year-on-year
+2.94% +7.93%
90% offered a salary of more than £21,500 £25,000 £20,500
10% offered a salary of more than £44,250 £47,500 £37,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
Devon

1st Line Support
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Exeter region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Exeter

1st Line Support
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Exeter region.

1st Line Support Salary Trend in Exeter

1st Line Support
Top 28 Related IT Skills in Exeter

For the 6 months to 28 July 2014, IT jobs across the Exeter region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 5 (71.43%) MS Excel
2 4 (57.14%) MS Office
2 4 (57.14%) SLA
3 3 (42.86%) Microsoft
3 3 (42.86%) ITIL
3 3 (42.86%) MCP
3 3 (42.86%) Windows
3 3 (42.86%) Contact Management
3 3 (42.86%) Incident Management
4 2 (28.57%) Management Information System
4 2 (28.57%) UNIX
4 2 (28.57%) LAN
4 2 (28.57%) WAN
4 2 (28.57%) Cisco
5 1 (14.29%) Internet
5 1 (14.29%) MS Exchange
5 1 (14.29%) Firewall
5 1 (14.29%) Backup Exec
5 1 (14.29%) Technical Architecture
5 1 (14.29%) Mathematics
5 1 (14.29%) Exchange Server 2007
5 1 (14.29%) SC Cleared
5 1 (14.29%) Security Cleared
5 1 (14.29%) Windows Server 2008
5 1 (14.29%) Mac OS
5 1 (14.29%) Windows 7
5 1 (14.29%) Exchange Server 2010
5 1 (14.29%) Continuous Improvement

1st Line Support
Top Related IT Skills in Exeter by Category

For the 6 months to 28 July 2014, IT jobs across the Exeter region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
1 1 (14.29%) Exchange Server 2007
1 1 (14.29%) Exchange Server 2010
Applications
1 5 (71.43%) MS Excel
2 4 (57.14%) MS Office
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) WAN
2 1 (14.29%) Internet
2 1 (14.29%) Firewall
Miscellaneous
1 2 (28.57%) Management Information System
2 1 (14.29%) Mathematics
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) UNIX
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Mac OS
3 1 (14.29%) Windows 7
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) Contact Management
1 3 (42.86%) Incident Management
2 1 (14.29%) Technical Architecture
2 1 (14.29%) Continuous Improvement
Qualifications
1 3 (42.86%) MCP
2 1 (14.29%) SC Cleared
2 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 4 (57.14%) SLA
Systems Management
1 1 (14.29%) Backup Exec
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Cisco
Exeter, Devon
Capita Resourcing - IT Resourcing
Salary: £18000 - £18500 per annum
Posted: 6 days ago
Exeter
Capita - ITIN
Salary: £18000.00 - £18500.00 per annum
Posted: 12 days ago