The table below looks at the statistics for CRM skills in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 24 32 46
Rank change year-on-year
+8 +14
Permanent jobs citing CRM 11 5 1
As % of all permanent IT jobs located in Farnborough 6.25% 2.53% 0.41%
As % of the Processes & Methodologies category 8.59% 3.36% 0.49%
Number of salaries quoted 11 2 1
Average salary £25,000 £41,250 £23,000
Average salary % change year-on-year
-39.39% +79.34%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
CRM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Farnborough region.

Processes & Methodologies Category
Farnborough
Permanent IT job ads with a match in the
Processes & Methodologies category
128 149 205
As % of all permanent IT jobs located in Farnborough 72.73% 75.25% 84.02%
Number of salaries quoted 113 120 194
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £26,500 £32,500 £29,600
10% offered a salary of more than £68,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Farnborough region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Farnborough

CRM
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Farnborough region.

CRM Salary Trend in Farnborough

CRM
Salary Histogram in Farnborough

This chart provides a salary histogram for IT jobs citing CRM across the Farnborough region over the 3 months to 26 February 2015.

CRM Salary Histogram in Farnborough

CRM
Top 30 Related IT Skills in Farnborough

For the 6 months to 26 February 2015, IT jobs across the Farnborough region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 25 (64.10%) Windows
1 25 (64.10%) MS Exchange
2 24 (61.54%) Microsoft
2 24 (61.54%) Active Directory
3 22 (56.41%) MS Excel
4 19 (48.72%) Windows Vista
4 19 (48.72%) Windows 2000 Server
5 18 (46.15%) Windows XP
6 13 (33.33%) Windows 8
6 13 (33.33%) Windows Server 2012
6 13 (33.33%) Exchange Server 2003
7 11 (28.21%) SQL Server
8 10 (25.64%) HTML
8 10 (25.64%) PowerShell
8 10 (25.64%) Hyper-V
9 9 (23.08%) Exchange Server 2010
10 8 (20.51%) Exchange Server 2007
10 8 (20.51%) SLA
11 5 (12.82%) Degree
11 5 (12.82%) Social Media
11 5 (12.82%) Marketing Strategy
11 5 (12.82%) Marketing
12 3 (7.69%) Adobe Illustrator
12 3 (7.69%) InDesign
12 3 (7.69%) Contact Management
12 3 (7.69%) CMS
12 3 (7.69%) Adobe
12 3 (7.69%) Microsoft Certification
12 3 (7.69%) SQL
12 3 (7.69%) C

CRM
Top Related IT Skills in Farnborough by Category

For the 6 months to 26 February 2015, IT jobs across the Farnborough region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 25 (64.10%) MS Exchange
2 13 (33.33%) Exchange Server 2003
3 9 (23.08%) Exchange Server 2010
4 8 (20.51%) Exchange Server 2007
5 3 (7.69%) CMS
Applications
1 22 (56.41%) MS Excel
2 3 (7.69%) Adobe Illustrator
2 3 (7.69%) InDesign
2 3 (7.69%) Photoshop
2 3 (7.69%) MS Office
Business Applications
1 2 (5.13%) Dynamics CRM
2 1 (2.56%) SAP IS-U
2 1 (2.56%) SAP CRM
Cloud Services
1 2 (5.13%) SaaS
Communications & Networking
1 2 (5.13%) Internet
2 1 (2.56%) Firewall
Database & Business Intelligence
1 11 (28.21%) SQL Server
2 2 (5.13%) BusinessObjects
Development Applications
1 2 (5.13%) Visual Studio
1 2 (5.13%) Eclipse
1 2 (5.13%) Selenium
1 2 (5.13%) SoapUI
General
1 5 (12.82%) Marketing
2 2 (5.13%) Publishing
2 2 (5.13%) Billing
3 1 (2.56%) Automotive
3 1 (2.56%) Manufacturing
Job Titles
1 18 (46.15%) 2nd Line Support
2 15 (38.46%) Support Engineer
3 13 (33.33%) Analyst
4 10 (25.64%) Help Desk Support
5 9 (23.08%) 2nd Line Support Engineer
6 7 (17.95%) Support Analyst
6 7 (17.95%) 2nd Line Support Analyst
7 5 (12.82%) Help Desk Support Engineer
7 5 (12.82%) Help Desk Analyst
7 5 (12.82%) Marketing Executive
7 5 (12.82%) Help Desk Support Analyst
7 5 (12.82%) Help Desk Engineer
8 4 (10.26%) Business Analyst
9 3 (7.69%) Technical Support
9 3 (7.69%) Technical Support Engineer
9 3 (7.69%) IT Support Engineer
9 3 (7.69%) Technical Engineer
9 3 (7.69%) IT Support
10 2 (5.13%) CRM Analyst
10 2 (5.13%) Siebel Analyst
Libraries, Frameworks & Software Standards
1 10 (25.64%) HTML
2 2 (5.13%) SOAP
3 1 (2.56%) Middleware
3 1 (2.56%) Oracle Fusion
3 1 (2.56%) .NET
Miscellaneous
1 5 (12.82%) Social Media
2 3 (7.69%) Mathematics
3 2 (5.13%) Blog
3 2 (5.13%) AS400
4 1 (2.56%) Management Information System
4 1 (2.56%) Enterprise Software
4 1 (2.56%) Analytical Skills
Operating Systems
1 25 (64.10%) Windows
2 19 (48.72%) Windows Vista
2 19 (48.72%) Windows 2000 Server
3 18 (46.15%) Windows XP
4 13 (33.33%) Windows 8
4 13 (33.33%) Windows Server 2012
5 1 (2.56%) Windows Server 2003
5 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 5 (12.82%) Marketing Strategy
2 3 (7.69%) Contact Management
2 3 (7.69%) Business Analysis
3 2 (5.13%) Pay per click
3 2 (5.13%) Email Marketing
3 2 (5.13%) Digital Marketing
3 2 (5.13%) SAP Implementation
3 2 (5.13%) Stakeholder Management
3 2 (5.13%) Scrum
3 2 (5.13%) UML
3 2 (5.13%) SOA
3 2 (5.13%) Business Intelligence
3 2 (5.13%) B2B
3 2 (5.13%) Agile Software Development
3 2 (5.13%) Online Marketing
4 1 (2.56%) ITIL
4 1 (2.56%) Data Management
4 1 (2.56%) TOGAF
4 1 (2.56%) Analytics
4 1 (2.56%) Line Management
Programming Languages
1 10 (25.64%) PowerShell
2 3 (7.69%) C
2 3 (7.69%) SQL
Qualifications
1 5 (12.82%) Degree
2 3 (7.69%) Microsoft Certification
3 2 (5.13%) ISTQB
3 2 (5.13%) ISEB
Quality Assurance & Compliance
1 8 (20.51%) SLA
2 3 (7.69%) QA
3 1 (2.56%) COBIT
System Software
1 24 (61.54%) Active Directory
2 10 (25.64%) Hyper-V
3 3 (7.69%) Sendmail
4 1 (2.56%) VMware Infrastructure
Vendors
1 24 (61.54%) Microsoft
2 3 (7.69%) Adobe
2 3 (7.69%) Oracle
2 3 (7.69%) Siebel
3 2 (5.13%) Business Objects
3 2 (5.13%) SAP
3 2 (5.13%) Google
3 2 (5.13%) Facebook
3 2 (5.13%) Twitter
3 2 (5.13%) Marketo
3 2 (5.13%) HubSpot
4 1 (2.56%) Citrix
4 1 (2.56%) NetApp
4 1 (2.56%) CheckPoint
4 1 (2.56%) VMware