The table below looks at the statistics for CRM skills in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 14 32 36
Rank change year-on-year
+18 +4
Permanent jobs citing CRM 21 6 5
As % of all permanent IT jobs located in Farnborough 11.41% 3.17% 2.23%
As % of the Processes & Methodologies category 16.28% 4.23% 2.84%
Number of salaries quoted 19 3 5
Average salary £27,500 £26,000 £40,000
Average salary % change year-on-year
+5.76% -35.00%
UK excluding London average salary £42,500 £43,000 £41,000
% change year-on-year
-1.16% +4.87%
CRM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Farnborough region.

Processes & Methodologies Category
Farnborough
Permanent IT job ads with a match in the
Processes & Methodologies category
129 142 176
As % of all permanent IT jobs located in Farnborough 70.11% 75.13% 78.57%
Number of salaries quoted 109 126 158
Average salary £42,500 £40,000 £45,000
Average salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £27,500 £25,000 £35,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Farnborough region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Farnborough

CRM
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Farnborough region.

CRM Salary Trend in Farnborough

CRM
Salary Histogram in Farnborough

This chart provides a salary histogram for IT jobs citing CRM across the Farnborough region over the 3 months to 19 December 2014.

CRM Salary Histogram in Farnborough

CRM
Top 30 Related IT Skills in Farnborough

For the 6 months to 19 December 2014, IT jobs across the Farnborough region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 25 (60.98%) Microsoft
2 24 (58.54%) Windows
2 24 (58.54%) MS Exchange
3 23 (56.10%) MS Excel
3 23 (56.10%) Active Directory
4 15 (36.59%) Windows Vista
4 15 (36.59%) Windows 2000 Server
5 14 (34.15%) Windows XP
6 13 (31.71%) Exchange Server 2010
7 12 (29.27%) SLA
7 12 (29.27%) Exchange Server 2007
8 6 (14.63%) Microsoft Certification
9 5 (12.20%) Degree
9 5 (12.20%) Windows 8
9 5 (12.20%) Windows Server 2012
9 5 (12.20%) Marketing Strategy
9 5 (12.20%) MS Office
9 5 (12.20%) Exchange Server 2003
9 5 (12.20%) Social Media
9 5 (12.20%) Marketing
10 4 (9.76%) Oracle
10 4 (9.76%) Business Objects
10 4 (9.76%) SAP
10 4 (9.76%) Siebel
10 4 (9.76%) BusinessObjects
10 4 (9.76%) SAP Implementation
11 3 (7.32%) SQL Server
11 3 (7.32%) C
11 3 (7.32%) SQL
11 3 (7.32%) QA

CRM
Top Related IT Skills in Farnborough by Category

For the 6 months to 19 December 2014, IT jobs across the Farnborough region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 24 (58.54%) MS Exchange
2 13 (31.71%) Exchange Server 2010
3 12 (29.27%) Exchange Server 2007
4 5 (12.20%) Exchange Server 2003
5 3 (7.32%) CMS
Applications
1 23 (56.10%) MS Excel
2 5 (12.20%) MS Office
3 3 (7.32%) Photoshop
3 3 (7.32%) Adobe Illustrator
3 3 (7.32%) InDesign
Business Applications
1 2 (4.88%) Dynamics CRM
2 1 (2.44%) SAP IS-U
2 1 (2.44%) SAP CRM
Cloud Services
1 2 (4.88%) SaaS
Communications & Networking
1 1 (2.44%) Firewall
Database & Business Intelligence
1 4 (9.76%) BusinessObjects
2 3 (7.32%) SQL Server
Development Applications
1 2 (4.88%) Visual Studio
1 2 (4.88%) Eclipse
1 2 (4.88%) Selenium
1 2 (4.88%) SoapUI
General
1 5 (12.20%) Marketing
2 3 (7.32%) Billing
3 2 (4.88%) Publishing
4 1 (2.44%) Automotive
4 1 (2.44%) Manufacturing
Job Titles
1 17 (41.46%) Analyst
2 16 (39.02%) 2nd Line Support
3 12 (29.27%) Support Engineer
4 11 (26.83%) Support Analyst
4 11 (26.83%) 2nd Line Support Analyst
5 10 (24.39%) Help Desk Support
6 9 (21.95%) Help Desk Support Analyst
6 9 (21.95%) Help Desk Analyst
7 6 (14.63%) IT Support Engineer
7 6 (14.63%) IT Support
8 5 (12.20%) 2nd Line Support Engineer
8 5 (12.20%) Marketing Executive
9 4 (9.76%) Solutions Architect
9 4 (9.76%) Architect
9 4 (9.76%) Business Analyst
10 3 (7.32%) Lead Architect
10 3 (7.32%) Lead Solutions Architect
11 2 (4.88%) CRM Analyst
11 2 (4.88%) SAP Architect
11 2 (4.88%) SAP Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (4.88%) HTML
1 2 (4.88%) SOAP
1 2 (4.88%) Middleware
1 2 (4.88%) Oracle Fusion
2 1 (2.44%) .NET
Miscellaneous
1 5 (12.20%) Social Media
2 3 (7.32%) Mathematics
3 2 (4.88%) Blog
3 2 (4.88%) AS400
3 2 (4.88%) Enterprise Software
4 1 (2.44%) Analytical Skills
4 1 (2.44%) Management Information System
Operating Systems
1 24 (58.54%) Windows
2 15 (36.59%) Windows Vista
2 15 (36.59%) Windows 2000 Server
3 14 (34.15%) Windows XP
4 5 (12.20%) Windows 8
4 5 (12.20%) Windows Server 2012
5 1 (2.44%) Windows Server 2003
5 1 (2.44%) Windows Server 2008
Processes & Methodologies
1 5 (12.20%) Marketing Strategy
2 4 (9.76%) SAP Implementation
3 3 (7.32%) Contact Management
3 3 (7.32%) Business Analysis
4 2 (4.88%) Pay per click
4 2 (4.88%) Enterprise Architecture
4 2 (4.88%) Technical Architecture
4 2 (4.88%) Email Marketing
4 2 (4.88%) Digital Marketing
4 2 (4.88%) Agile Software Development
4 2 (4.88%) TOGAF
4 2 (4.88%) Logistics
4 2 (4.88%) Stakeholder Management
4 2 (4.88%) Scrum
4 2 (4.88%) ITIL
4 2 (4.88%) UML
4 2 (4.88%) SOA
4 2 (4.88%) Business Intelligence
4 2 (4.88%) B2B
4 2 (4.88%) Online Marketing
Programming Languages
1 3 (7.32%) C
1 3 (7.32%) SQL
2 2 (4.88%) PowerShell
Qualifications
1 6 (14.63%) Microsoft Certification
2 5 (12.20%) Degree
3 2 (4.88%) Security Cleared
3 2 (4.88%) ISTQB
3 2 (4.88%) ISEB
Quality Assurance & Compliance
1 12 (29.27%) SLA
2 3 (7.32%) QA
3 2 (4.88%) COBIT
System Software
1 23 (56.10%) Active Directory
2 3 (7.32%) Sendmail
3 2 (4.88%) Hyper-V
4 1 (2.44%) VMware Infrastructure
Vendors
1 25 (60.98%) Microsoft
2 4 (9.76%) Oracle
2 4 (9.76%) Business Objects
2 4 (9.76%) SAP
2 4 (9.76%) Siebel
3 3 (7.32%) Adobe
4 2 (4.88%) Google
4 2 (4.88%) Facebook
4 2 (4.88%) Twitter
4 2 (4.88%) Marketo
4 2 (4.88%) HubSpot
5 1 (2.44%) Citrix
5 1 (2.44%) NetApp
5 1 (2.44%) CheckPoint
5 1 (2.44%) VMware