The first table below looks at the demand for Service Management skills in IT jobs advertised for the Feltham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Feltham region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 12 - -
Rank change year-on-year
- 0
Permanent jobs citing Service Management 8 0 0
As % of all permanent IT jobs located in Feltham 12.70% - -
As % of the Processes & Methodologies category 14.55% - -
Number of salaries quoted 8 0 0
Average salary £55,000 - -
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Feltham
Permanent IT job ads with a match in the
Processes & Methodologies category
55 56 11
As % of all permanent IT jobs located in Feltham 87.30% 83.58% 52.38%
Number of salaries quoted 51 32 11
Average salary £42,000 £65,000 £40,000
Average salary % change year-on-year
-35.38% +62.50%
90% offered a salary of more than £37,000 £24,500 £31,500
10% offered a salary of more than £55,000 £70,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
London

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Feltham region as a proportion of the total demand within the Processes & Methodologies category.

Feltham Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Feltham region.

Feltham Service Management Salary Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Feltham region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (92.31%) ITIL
2 11 (84.62%) Root Cause Analysis
3 9 (69.23%) SLA
3 9 (69.23%) Knowledge Management
4 6 (46.15%) DNS
4 6 (46.15%) Sun
5 5 (38.46%) NetApp
5 5 (38.46%) StorageTek
5 5 (38.46%) Red Hat
5 5 (38.46%) NFS
5 5 (38.46%) Apache
5 5 (38.46%) Tomcat
5 5 (38.46%) UNIX
5 5 (38.46%) Solaris
5 5 (38.46%) Linux
5 5 (38.46%) Java
5 5 (38.46%) Perl
5 5 (38.46%) J2EE
5 5 (38.46%) Oracle
5 5 (38.46%) Back Office
5 5 (38.46%) SUSE
5 5 (38.46%) Samba
5 5 (38.46%) SSH
5 5 (38.46%) Red Hat Enterprise Linux
5 5 (38.46%) Sendmail
5 5 (38.46%) Amazon EC2
5 5 (38.46%) Amazon AWS
5 5 (38.46%) Isilon
5 5 (38.46%) Rackspace Cloud
5 5 (38.46%) Rackspace

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Feltham region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 5 (38.46%) J2EE
Application Platforms
1 5 (38.46%) Apache
1 5 (38.46%) Tomcat
1 5 (38.46%) Amazon EC2
1 5 (38.46%) Amazon AWS
1 5 (38.46%) Rackspace Cloud
2 1 (7.692%) Exchange Server 2010
2 1 (7.692%) SharePoint
2 1 (7.692%) MS Exchange
Applications
1 1 (7.692%) MS Excel
Business Applications
1 1 (7.692%) Remedy ITSM
Communications & Networking
1 6 (46.15%) DNS
2 5 (38.46%) SSH
3 4 (30.77%) Network Security
3 4 (30.77%) Cisco ASA
3 4 (30.77%) Firewall
4 1 (7.692%) TCP/IP
4 1 (7.692%) DHCP
Database & Business Intelligence
1 1 (7.692%) Oracle Reports
General
1 5 (38.46%) Back Office
Job Titles
1 6 (46.15%) Administrator
2 4 (30.77%) Network Administrator
2 4 (30.77%) Team Leader
3 3 (23.08%) Service Manager
4 2 (15.38%) Technical Manager
4 2 (15.38%) Technical Services Manager
4 2 (15.38%) Linux Administrator
4 2 (15.38%) Senior Linux Administrator
5 1 (7.692%) UNIX Team Leader
5 1 (7.692%) Delivery Manager
5 1 (7.692%) Services Delivery Manager
5 1 (7.692%) Technical Support
Miscellaneous
1 4 (30.77%) Digital Media
2 1 (7.692%) Fat Client
2 1 (7.692%) CMDB
2 1 (7.692%) Thin Client
Operating Systems
1 5 (38.46%) UNIX
1 5 (38.46%) Solaris
1 5 (38.46%) Linux
1 5 (38.46%) SUSE
1 5 (38.46%) Red Hat Enterprise Linux
2 1 (7.692%) Windows Server 2008
2 1 (7.692%) Windows 7
2 1 (7.692%) Windows Server 2003
2 1 (7.692%) Windows
Processes & Methodologies
1 12 (92.31%) ITIL
2 11 (84.62%) Root Cause Analysis
3 9 (69.23%) Knowledge Management
4 4 (30.77%) Capacity Planning
4 4 (30.77%) Problem Management
4 4 (30.77%) Network Design
4 4 (30.77%) Service Delivery
5 3 (23.08%) ITSM
6 1 (7.692%) Capacity Management
6 1 (7.692%) Disaster Recovery
6 1 (7.692%) Configuration Management
6 1 (7.692%) Project Management
Programming Languages
1 5 (38.46%) Java
1 5 (38.46%) Perl
Qualifications
1 4 (30.77%) CCNP
1 4 (30.77%) CCNA
1 4 (30.77%) Cisco Certification
2 3 (23.08%) ITIL Certification
Quality Assurance & Compliance
1 9 (69.23%) SLA
System Software
1 5 (38.46%) NFS
1 5 (38.46%) Samba
1 5 (38.46%) Sendmail
2 1 (7.692%) VMware Infrastructure
2 1 (7.692%) Hyper-V
2 1 (7.692%) Active Directory
Systems Management
1 1 (7.692%) Tivoli Storage Manager
Vendors
1 6 (46.15%) Sun
2 5 (38.46%) NetApp
2 5 (38.46%) StorageTek
2 5 (38.46%) Red Hat
2 5 (38.46%) Oracle
2 5 (38.46%) Isilon
2 5 (38.46%) Rackspace
3 4 (30.77%) Cisco
3 4 (30.77%) CheckPoint
4 1 (7.692%) VMware
4 1 (7.692%) Remedy
4 1 (7.692%) Microsoft