The table below looks at the statistics for Service Management skills in IT jobs advertised for the Gatwick region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 18 - 16
Rank change year-on-year
- 0
Permanent jobs citing Service Management 4 0 17
As % of all permanent IT jobs located in Gatwick 3.77% - 10.24%
As % of the Processes & Methodologies category 5.33% - 10.76%
Number of salaries quoted 4 0 15
Average salary £17,000 - £26,250
UK excluding London average salary £42,500 £43,500 £41,500
% change year-on-year
-2.29% +4.81%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gatwick region.

Processes & Methodologies Category
Gatwick
Permanent IT job ads with a match in the
Processes & Methodologies category
75 77 158
As % of all permanent IT jobs located in Gatwick 70.75% 72.64% 95.18%
Number of salaries quoted 58 60 89
Average salary £45,000 £48,500 £40,000
Average salary % change year-on-year
-7.21% +21.25%
90% offered a salary of more than £26,000 £40,000 £26,250
10% offered a salary of more than £55,000 £52,000 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Gatwick

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gatwick region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gatwick

Service Management
Salary Trend in Gatwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gatwick region.

Service Management Salary Trend in Gatwick

Service Management
Top 26 Related IT Skills in Gatwick

For the 6 months to 27 August 2014, IT jobs across the Gatwick region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (100.00%) ITIL
2 7 (87.50%) Microsoft
2 7 (87.50%) Windows
2 7 (87.50%) Windows 7
3 4 (50.00%) SLA
3 4 (50.00%) Avaya
3 4 (50.00%) Configuration Management
3 4 (50.00%) Service Delivery
3 4 (50.00%) Change Management
3 4 (50.00%) Active Directory
3 4 (50.00%) C
4 3 (37.50%) MS Office
4 3 (37.50%) HP
4 3 (37.50%) Dell
4 3 (37.50%) ITSM
4 3 (37.50%) Management Information System
4 3 (37.50%) Windows XP
4 3 (37.50%) Incident Management
4 3 (37.50%) Statistics
5 1 (12.50%) Degree
5 1 (12.50%) ITIL V3
5 1 (12.50%) Continuous Improvement
5 1 (12.50%) Project Management
5 1 (12.50%) Risk Assessment
5 1 (12.50%) PRINCE2
5 1 (12.50%) Release Management

Service Management
Top Related IT Skills in Gatwick by Category

For the 6 months to 27 August 2014, IT jobs across the Gatwick region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 3 (37.50%) MS Office
Job Titles
1 7 (87.50%) Analyst
2 4 (50.00%) Support Analyst
2 4 (50.00%) 1st Line Support
2 4 (50.00%) Service Analyst
2 4 (50.00%) Service Desk Analyst
2 4 (50.00%) IT Support Analyst
2 4 (50.00%) Junior Analyst
2 4 (50.00%) Junior Support Analyst
2 4 (50.00%) IT Support
2 4 (50.00%) Junior IT Support
2 4 (50.00%) Junior IT Support Analyst
2 4 (50.00%) Junior
3 3 (37.50%) Desktop Analyst
4 1 (12.50%) Transition Manager
4 1 (12.50%) Service Manager
4 1 (12.50%) Service Transition Manager
Miscellaneous
1 3 (37.50%) Management Information System
1 3 (37.50%) Statistics
Operating Systems
1 7 (87.50%) Windows
1 7 (87.50%) Windows 7
2 3 (37.50%) Windows XP
Processes & Methodologies
1 8 (100.00%) ITIL
2 4 (50.00%) Configuration Management
2 4 (50.00%) Service Delivery
2 4 (50.00%) Change Management
3 3 (37.50%) ITSM
3 3 (37.50%) Incident Management
4 1 (12.50%) Release Management
4 1 (12.50%) ITIL V3
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Risk Assessment
4 1 (12.50%) Project Management
4 1 (12.50%) PRINCE2
Programming Languages
1 4 (50.00%) C
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 4 (50.00%) SLA
System Software
1 4 (50.00%) Active Directory
Vendors
1 7 (87.50%) Microsoft
2 4 (50.00%) Avaya
3 3 (37.50%) HP
3 3 (37.50%) Dell