The first table below looks at the demand for Service Management skills in IT jobs advertised for the Gatwick region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Gatwick region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 22 18 22
Rank change year-on-year
-4 +4
Permanent jobs citing Service Management 4 3 19
As % of all permanent IT jobs located in Gatwick 3.81% 2.75% 8.23%
As % of the Processes & Methodologies category 5.26% 3.33% 8.60%
Number of salaries quoted 4 3 17
Average salary £22,750 £45,000 £26,250
Average salary % change year-on-year
-49.44% +71.42%
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Processes & Methodologies Category
Gatwick
Permanent IT job ads with a match in the
Processes & Methodologies category
76 90 221
As % of all permanent IT jobs located in Gatwick 72.38% 82.57% 95.67%
Number of salaries quoted 68 72 117
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,500 £38,000 £26,250
10% offered a salary of more than £57,500 £60,000 £65,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
West Sussex

Service Management
Jobs Demand Trend in Gatwick

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Gatwick region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gatwick

Service Management
Salary Trend in Gatwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Gatwick region.

Service Management Salary Trend in Gatwick

Service Management
Top 26 Related IT Skills in Gatwick

For the 6 months to 11 July 2014, IT jobs across the Gatwick region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (100.00%) ITIL
2 7 (87.50%) Windows
2 7 (87.50%) Microsoft
2 7 (87.50%) Windows 7
3 6 (75.00%) SLA
3 6 (75.00%) Service Delivery
4 5 (62.50%) ITSM
4 5 (62.50%) Statistics
4 5 (62.50%) Windows XP
4 5 (62.50%) MS Office
4 5 (62.50%) HP
4 5 (62.50%) Dell
5 4 (50.00%) Configuration Management
5 4 (50.00%) Change Management
6 3 (37.50%) Management Information System
6 3 (37.50%) Incident Management
7 2 (25.00%) Avaya
7 2 (25.00%) C
7 2 (25.00%) Active Directory
8 1 (12.50%) PRINCE2
8 1 (12.50%) Project Management
8 1 (12.50%) Risk Assessment
8 1 (12.50%) Release Management
8 1 (12.50%) Degree
8 1 (12.50%) ITIL V3
8 1 (12.50%) Continuous Improvement

Service Management
Top Related IT Skills in Gatwick by Category

For the 6 months to 11 July 2014, IT jobs across the Gatwick region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (62.50%) MS Office
Job Titles
1 5 (62.50%) Analyst
2 3 (37.50%) Desktop Analyst
3 2 (25.00%) Service Desk Analyst
3 2 (25.00%) IT Support Analyst
3 2 (25.00%) Team Leader
3 2 (25.00%) Support Analyst
3 2 (25.00%) 1st Line Support
3 2 (25.00%) Service Analyst
3 2 (25.00%) Junior Analyst
3 2 (25.00%) Desktop Team Leader
3 2 (25.00%) Junior Support Analyst
3 2 (25.00%) IT Support
3 2 (25.00%) Junior IT Support
3 2 (25.00%) Junior IT Support Analyst
3 2 (25.00%) Junior
4 1 (12.50%) Service Transition Manager
4 1 (12.50%) Service Manager
4 1 (12.50%) Transition Manager
Miscellaneous
1 5 (62.50%) Statistics
2 3 (37.50%) Management Information System
Operating Systems
1 7 (87.50%) Windows
1 7 (87.50%) Windows 7
2 5 (62.50%) Windows XP
Processes & Methodologies
1 8 (100.00%) ITIL
2 6 (75.00%) Service Delivery
3 5 (62.50%) ITSM
4 4 (50.00%) Change Management
4 4 (50.00%) Configuration Management
5 3 (37.50%) Incident Management
6 1 (12.50%) Release Management
6 1 (12.50%) ITIL V3
6 1 (12.50%) Continuous Improvement
6 1 (12.50%) Project Management
6 1 (12.50%) PRINCE2
6 1 (12.50%) Risk Assessment
Programming Languages
1 2 (25.00%) C
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 6 (75.00%) SLA
System Software
1 2 (25.00%) Active Directory
Vendors
1 7 (87.50%) Microsoft
2 5 (62.50%) HP
2 5 (62.50%) Dell
3 2 (25.00%) Avaya