The first table below looks at the demand for Service Management skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Sussex region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 82 81 62
Rank change year-on-year
-1 -19
Permanent jobs citing Service Management 28 22 44
As % of all permanent IT jobs located in West Sussex 1.867% 1.592% 3.081%
As % of the Processes & Methodologies category 2.489% 1.874% 4.314%
Number of salaries quoted 28 16 40
Average salary £32,500 £26,250 £62,500
Average salary % change year-on-year
+23.80% -58.00%
90% offered a salary of more than £20,000 £22,500 £21,000
10% offered a salary of more than £47,800 £40,600 £65,000
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
1125 1174 1020
As % of all permanent IT jobs located in West Sussex 75.00% 84.95% 71.43%
Number of salaries quoted 930 957 872
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £28,500 £27,500 £30,000
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

West Sussex Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Sussex region.

West Sussex Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the West Sussex region over the 3 months to 17 May 2013.

West Sussex Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Crawley -16 13 £32,500 +18.18%
Burgess Hill - 5 £20,000 -
Gatwick +19 4 £45,000 +71.42%
Service Management
South East

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 32 (54.24%) ITIL
2 23 (38.98%) Windows
3 20 (33.90%) SQL
4 19 (32.20%) TCP/IP
5 17 (28.81%) DNS
6 15 (25.42%) ITSM
7 14 (23.73%) Microsoft
7 14 (23.73%) MS Excel
8 12 (20.34%) LAN
8 12 (20.34%) UNIX
8 12 (20.34%) Active Directory
9 10 (16.95%) Firewall
9 10 (16.95%) Cisco
9 10 (16.95%) WebLogic
9 10 (16.95%) J2EE
9 10 (16.95%) Oracle
9 10 (16.95%) Apache
9 10 (16.95%) LDAP
10 9 (15.25%) Oracle Reports
10 9 (15.25%) Windows XP
10 9 (15.25%) SQL Server
10 9 (15.25%) Oracle 10g
10 9 (15.25%) Oracle Enterprise Manager
10 9 (15.25%) Shell Script
10 9 (15.25%) Oracle 11g
11 8 (13.56%) SQL Server Analysis Services
11 8 (13.56%) Data Migration
11 8 (13.56%) Data Cleansing
11 8 (13.56%) SQL Server 2008
11 8 (13.56%) Enterprise Software

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 10 (16.95%) J2EE
2 8 (13.56%) .NET
3 3 (5.085%) XML
4 1 (1.695%) WebCenter
4 1 (1.695%) JSP
Application Platforms
1 10 (16.95%) WebLogic
1 10 (16.95%) Apache
2 1 (1.695%) Blackberry Enterprise Server
2 1 (1.695%) Lync
Applications
1 14 (23.73%) MS Excel
2 1 (1.695%) MS Office
Business Applications
1 1 (1.695%) Dynamics AX
1 1 (1.695%) Remedy ITSM
Communications & Networking
1 19 (32.20%) TCP/IP
2 17 (28.81%) DNS
3 12 (20.34%) LAN
4 10 (16.95%) LDAP
4 10 (16.95%) Firewall
5 8 (13.56%) FTP
5 8 (13.56%) HTTP
6 7 (11.86%) VPN
6 7 (11.86%) WLAN
6 7 (11.86%) SMTP
6 7 (11.86%) DHCP
6 7 (11.86%) Wireless
6 7 (11.86%) IPsec
6 7 (11.86%) Network Security
6 7 (11.86%) SSL
6 7 (11.86%) OSPF
6 7 (11.86%) BGP
6 7 (11.86%) EIGRP
6 7 (11.86%) Cisco ASA
6 7 (11.86%) tcpdump
Database & Business Intelligence
1 9 (15.25%) SQL Server
1 9 (15.25%) Oracle Reports
1 9 (15.25%) Oracle 10g
1 9 (15.25%) Oracle 11g
2 8 (13.56%) SQL Server Analysis Services
2 8 (13.56%) SQL Server 2008
2 8 (13.56%) SQL Server Reporting Services
2 8 (13.56%) SQL Server 2005
2 8 (13.56%) SQL Server Integration Services
3 1 (1.695%) Crystal Enterprise
3 1 (1.695%) Crystal Reports
General
1 3 (5.085%) Finance
2 2 (3.390%) Back Office
3 1 (1.695%) Manufacturing
3 1 (1.695%) Advertising
3 1 (1.695%) Retail
3 1 (1.695%) Marketing
Job Titles
1 18 (30.51%) Analyst
2 11 (18.64%) Support Technician
3 9 (15.25%) Developer
3 9 (15.25%) Administrator
3 9 (15.25%) DBA
3 9 (15.25%) Oracle DBA
4 8 (13.56%) SQL Developer
4 8 (13.56%) Support Analyst
5 7 (11.86%) Network Analyst
5 7 (11.86%) Infrastructure Analyst
5 7 (11.86%) Network Infrastructure Analyst
6 6 (10.17%) 1st Line Support Technician
6 6 (10.17%) Operational Support Analyst
6 6 (10.17%) 1st Line Support
7 4 (6.780%) Web Analyst
8 3 (5.085%) Delivery Manager
8 3 (5.085%) Operations Analyst
8 3 (5.085%) Service Manager
8 3 (5.085%) Services Delivery Manager
8 3 (5.085%) Programme Manager
Miscellaneous
1 8 (13.56%) Statistics
1 8 (13.56%) Enterprise Software
2 3 (5.085%) Management Information System
3 2 (3.390%) ASTM
3 2 (3.390%) NHS
3 2 (3.390%) LIMS
3 2 (3.390%) iSeries
3 2 (3.390%) CMDB
4 1 (1.695%) Video Conferencing
Operating Systems
1 23 (38.98%) Windows
2 12 (20.34%) UNIX
3 9 (15.25%) Windows XP
4 8 (13.56%) Linux
5 1 (1.695%) Solaris
5 1 (1.695%) Windows 7
Processes & Methodologies
1 32 (54.24%) ITIL
2 15 (25.42%) ITSM
3 8 (13.56%) Migration
3 8 (13.56%) ETL
3 8 (13.56%) Business Intelligence
3 8 (13.56%) Data Migration
3 8 (13.56%) Data Cleansing
4 7 (11.86%) Service Delivery
4 7 (11.86%) Performance Management
5 6 (10.17%) Project Management
6 3 (5.085%) Change Management
6 3 (5.085%) ITIL V2
6 3 (5.085%) Continuous Improvement
6 3 (5.085%) Programme Management
6 3 (5.085%) Problem Management
6 3 (5.085%) Matrix Management
7 2 (3.390%) Performance Testing
7 2 (3.390%) Incident Management
7 2 (3.390%) Web Development
7 2 (3.390%) Information Management
Programming Languages
1 20 (33.90%) SQL
2 9 (15.25%) Shell Script
3 8 (13.56%) T-SQL
3 8 (13.56%) C#
4 2 (3.390%) C++
4 2 (3.390%) Smalltalk
5 1 (1.695%) Java
Qualifications
1 2 (3.390%) Microsoft Certification
2 1 (1.695%) GIAC
2 1 (1.695%) GCIA
2 1 (1.695%) MCDST
2 1 (1.695%) SC Cleared
2 1 (1.695%) DV Cleared
2 1 (1.695%) Security Cleared
2 1 (1.695%) MCSE
Quality Assurance & Compliance
1 7 (11.86%) PCI DSS
2 3 (5.085%) SLA
3 2 (3.390%) Sarbanes-Oxley
3 2 (3.390%) HL7
4 1 (1.695%) JSP 440
4 1 (1.695%) QA
System Software
1 12 (20.34%) Active Directory
2 6 (10.17%) Terminal Services
3 5 (8.475%) VMware Infrastructure
Systems Management
1 9 (15.25%) Oracle Enterprise Manager
2 1 (1.695%) Systems Management Server (SMS)
2 1 (1.695%) Norton AntiVirus
2 1 (1.695%) SCCM
Vendors
1 14 (23.73%) Microsoft
2 10 (16.95%) Oracle
2 10 (16.95%) Cisco
3 7 (11.86%) Juniper
3 7 (11.86%) CheckPoint
4 5 (8.475%) VMware
4 5 (8.475%) Citrix
5 3 (5.085%) EMC
6 2 (3.390%) Sybase
7 1 (1.695%) Business Objects
7 1 (1.695%) HP
7 1 (1.695%) BMC
7 1 (1.695%) Apple
7 1 (1.695%) F5
7 1 (1.695%) Symantec
7 1 (1.695%) Remedy
Crawley, South East
World leading technology provider based in Crawley is looking for an Oracle service management functional specialist with expert knowledge in Oracle Services Modules, particularly OKS / Service contracts to...
Hudson
Salary: £60000 - £75000 per annum + benefits and bonus
Posted: 17 May 2013