The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 68 58 83
Rank change year-on-year
-10 +25
Permanent jobs citing Service Management 47 50 13
As % of all permanent IT jobs located in West Sussex 3.61% 4.14% 1.17%
As % of the Processes & Methodologies category 4.27% 4.94% 1.52%
Number of salaries quoted 33 39 13
Average salary £42,500 £32,500 £26,000
Average salary % change year-on-year
+30.76% +25.00%
90% offered a salary of more than £30,000 £20,800 £22,000
10% offered a salary of more than £61,350 £53,000 £48,600
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
1100 1012 854
As % of all permanent IT jobs located in West Sussex 84.49% 83.71% 76.66%
Number of salaries quoted 958 889 745
Average salary £43,000 £45,000 £42,500
Average salary % change year-on-year
-4.44% +5.88%
90% offered a salary of more than £32,000 £31,500 £30,000
10% offered a salary of more than £57,500 £58,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Sussex

Service Management
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Sussex region.

Service Management Salary Trend in West Sussex

Service Management
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Service Management across the West Sussex region over the 3 months to 31 August 2015.

Service Management Salary Histogram in West Sussex

Service Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +1 15 £42,500 +25.92% 1
Worthing -1 14 £25,000 -25.92%
Gatwick -6 7 £42,500 +150.00%
Haywards Heath +4 4 £37,500 +44.23%
Horsham -8 1 £61,500 +57.69%
Service Management
South East

Service Management
Top 30 Related IT Skills in West Sussex

For the 6 months to 31 August 2015, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 80 (74.07%) ITIL
2 48 (44.44%) ITSM
3 43 (39.81%) Microsoft
4 41 (37.96%) Cisco
5 40 (37.04%) Service Delivery
6 37 (34.26%) Finance
6 37 (34.26%) Active Directory
7 34 (31.48%) Citrix
7 34 (31.48%) VMware
8 31 (28.70%) Windows
9 25 (23.15%) NetApp
10 24 (22.22%) LAN
10 24 (22.22%) WAN
11 23 (21.30%) Linux
11 23 (21.30%) Dell
12 21 (19.44%) SLA
12 21 (19.44%) Configuration Management
12 21 (19.44%) Replication
13 20 (18.52%) Firewall
14 19 (17.59%) VMware Infrastructure
15 18 (16.67%) Continuous Improvement
16 16 (14.81%) MS Excel
16 16 (14.81%) MS Office
17 14 (12.96%) Change Management
18 13 (12.04%) Lync
19 12 (11.11%) Problem Management
19 12 (11.11%) Line Management
19 12 (11.11%) SAP
20 11 (10.19%) Juniper
20 11 (10.19%) SAN

Service Management
Top Related IT Skills in West Sussex by Category

For the 6 months to 31 August 2015, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (12.04%) Lync
2 7 (6.48%) IIS
3 5 (4.63%) SharePoint
4 3 (2.78%) IBM Notes
5 2 (1.85%) Apache
5 2 (1.85%) Tomcat
5 2 (1.85%) Blackberry Enterprise Server
5 2 (1.85%) SharePoint 2013
5 2 (1.85%) WebLogic
Applications
1 16 (14.81%) MS Office
1 16 (14.81%) MS Excel
Business Applications
1 3 (2.78%) Movex
1 3 (2.78%) Infor M3
Cloud Services
1 6 (5.56%) SaaS
2 4 (3.70%) Office 365
Communications & Networking
1 24 (22.22%) LAN
1 24 (22.22%) WAN
2 20 (18.52%) Firewall
3 11 (10.19%) BIG-IP
3 11 (10.19%) SAN
4 7 (6.48%) VPN
4 7 (6.48%) MPLS
4 7 (6.48%) Cisco Nexus
5 4 (3.70%) DHCP
6 3 (2.78%) TCP/IP
6 3 (2.78%) DNS
6 3 (2.78%) Intranet
6 3 (2.78%) Internet
6 3 (2.78%) Network Security
7 1 (0.93%) LDAP
7 1 (0.93%) Structured Cabling
Database & Business Intelligence
1 7 (6.48%) SQL Server
2 5 (4.63%) MySQL
3 2 (1.85%) RDBMS
3 2 (1.85%) Amazon RDS
3 2 (1.85%) Oracle Database
3 2 (1.85%) Relational Database
4 1 (0.93%) Data Mining
General
1 37 (34.26%) Finance
2 8 (7.41%) Pharmaceutical
2 8 (7.41%) Telecoms
3 7 (6.48%) Marketing
3 7 (6.48%) Back Office
4 5 (4.63%) Manufacturing
4 5 (4.63%) Retail
5 2 (1.85%) Electronics
Job Titles
1 39 (36.11%) Analyst
2 25 (23.15%) Support Analyst
3 20 (18.52%) Infrastructure Analyst
4 17 (15.74%) Applications Support
5 16 (14.81%) Infrastructure Support Analyst
6 12 (11.11%) Team Leader
6 12 (11.11%) SAP Support
7 9 (8.33%) Infrastructure Manager
8 8 (7.41%) Applications Support Analyst
9 7 (6.48%) Service Manager
9 7 (6.48%) Support Engineer
9 7 (6.48%) Project Manager
9 7 (6.48%) Infrastructure Project Manager
9 7 (6.48%) Network Team Leader
10 6 (5.56%) Solutions Analyst
10 6 (5.56%) Applications Support Engineer
11 5 (4.63%) 1st Line Support
11 5 (4.63%) Service Analyst
12 4 (3.70%) Operations Manager
12 4 (3.70%) Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (1.85%) HTML
1 2 (1.85%) .NET
1 2 (1.85%) J2EE
1 2 (1.85%) CSS
1 2 (1.85%) Web Services
1 2 (1.85%) Middleware
1 2 (1.85%) WebCenter
Miscellaneous
1 21 (19.44%) Replication
2 11 (10.19%) Analytical Skills
3 10 (9.26%) Data Centre
4 7 (6.48%) BYOD
4 7 (6.48%) Mainframe
4 7 (6.48%) iSeries
5 6 (5.56%) Visualisation
6 5 (4.63%) Enterprise Software
7 4 (3.70%) Thin Client
7 4 (3.70%) Fat Client
8 3 (2.78%) Computer Science
9 2 (1.85%) Clustering
10 1 (0.93%) Statistics
10 1 (0.93%) Management Information System
Operating Systems
1 31 (28.70%) Windows
2 23 (21.30%) Linux
3 9 (8.33%) Windows Server 2008
3 9 (8.33%) UNIX
4 7 (6.48%) Windows Server 2012
5 4 (3.70%) Apple iOS
5 4 (3.70%) Windows 8
5 4 (3.70%) Windows XP
5 4 (3.70%) Android
6 2 (1.85%) Solaris
Processes & Methodologies
1 80 (74.07%) ITIL
2 48 (44.44%) ITSM
3 40 (37.04%) Service Delivery
4 21 (19.44%) Configuration Management
5 18 (16.67%) Continuous Improvement
6 14 (12.96%) Change Management
7 12 (11.11%) Problem Management
7 12 (11.11%) Line Management
8 11 (10.19%) Time Management
8 11 (10.19%) Project Management
9 8 (7.41%) ERP
9 8 (7.41%) PRINCE2
9 8 (7.41%) Network Load Balancing
9 8 (7.41%) Coaching
10 7 (6.48%) Stakeholder Engagement
10 7 (6.48%) Project Planning
11 6 (5.56%) Mentoring
12 5 (4.63%) Capacity Management
12 5 (4.63%) Email Marketing
12 5 (4.63%) CRM
Programming Languages
1 7 (6.48%) C
1 7 (6.48%) SQL
2 5 (4.63%) PHP
3 2 (1.85%) PowerShell
3 2 (1.85%) JavaScript
3 2 (1.85%) Perl
Qualifications
1 7 (6.48%) ITIL Certification
2 6 (5.56%) CCNP
2 6 (5.56%) Cisco Certification
3 5 (4.63%) Degree
4 1 (0.93%) MCSE
4 1 (0.93%) Microsoft Certification
4 1 (0.93%) RHCE
4 1 (0.93%) ISEB
Quality Assurance & Compliance
1 21 (19.44%) SLA
2 7 (6.48%) PMBOK
3 3 (2.78%) ISO/IEC 27001
4 1 (0.93%) ISO 9001
4 1 (0.93%) ISO 14001
System Software
1 37 (34.26%) Active Directory
2 19 (17.59%) VMware Infrastructure
3 11 (10.19%) XenApp
4 7 (6.48%) XenDesktop
5 4 (3.70%) Hyper-V
5 4 (3.70%) VMware ESX
6 2 (1.85%) Microsoft App-V
6 2 (1.85%) VMware ESXi
Systems Management
1 11 (10.19%) SCCM
2 4 (3.70%) HP Data Protector
3 2 (1.85%) SCSM
3 2 (1.85%) SCOM
3 2 (1.85%) ARCserve
3 2 (1.85%) Norton AntiVirus
3 2 (1.85%) WSUS
Vendors
1 43 (39.81%) Microsoft
2 41 (37.96%) Cisco
3 34 (31.48%) Citrix
3 34 (31.48%) VMware
4 25 (23.15%) NetApp
5 23 (21.30%) Dell
6 12 (11.11%) SAP
7 11 (10.19%) Juniper
7 11 (10.19%) CheckPoint
8 10 (9.26%) HP
9 4 (3.70%) 3PAR
10 3 (2.78%) Salesforce.com
10 3 (2.78%) Lotus
10 3 (2.78%) Mitel
11 2 (1.85%) Brocade
11 2 (1.85%) Symantec
11 2 (1.85%) McAfee
11 2 (1.85%) Sophos
11 2 (1.85%) FatWire
11 2 (1.85%) Oracle
Crawley, West Sussex
Avios
Salary: From £38,000 to £45,000 per annum
Posted: 20 days ago