The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 63 85 72
Rank change year-on-year
+22 -13
Permanent jobs citing Service Management 35 7 39
As % of all permanent IT jobs located in West Sussex 2.96% 0.64% 2.64%
As % of the Processes & Methodologies category 3.62% 0.83% 3.21%
Number of salaries quoted 27 7 35
Average salary £32,500 £22,000 £42,500
Average salary % change year-on-year
+47.72% -48.23%
90% offered a salary of more than £17,600 £22,000 £26,250
10% offered a salary of more than £50,000 £35,600 £50,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
967 842 1216
As % of all permanent IT jobs located in West Sussex 81.81% 77.11% 82.27%
Number of salaries quoted 841 755 1046
Average salary £45,000 £43,500 £40,000
Average salary % change year-on-year
+3.44% +8.75%
90% offered a salary of more than £30,000 £28,500 £26,600
10% offered a salary of more than £60,000 £60,000 £56,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Sussex

Service Management
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Sussex region.

Service Management Salary Trend in West Sussex

Service Management
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Service Management across the West Sussex region over the 3 months to 17 September 2014.

Service Management Salary Histogram in West Sussex

Service Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worthing - 12 £40,000 -
Horsham - 6 £35,750 -
Gatwick - 5 £17,000 -
Haywards Heath - 4 £26,000 -
Crawley +1 1 - - 1
Chichester - 1 £50,000 -
Littlehampton - 1 £25,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in West Sussex

For the 6 months to 17 September 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 93 (73.23%) ITIL
2 58 (45.67%) ITSM
3 57 (44.88%) Finance
4 43 (33.86%) Problem Management
5 40 (31.50%) Microsoft
6 38 (29.92%) Windows
6 38 (29.92%) MS Excel
6 38 (29.92%) Advertising
7 32 (25.20%) SQL
8 24 (18.90%) IIS
8 24 (18.90%) LAMP
9 22 (17.32%) Service Delivery
10 20 (15.75%) DNS
11 19 (14.96%) Apache
11 19 (14.96%) Windows 7
12 18 (14.17%) MS Office
12 18 (14.17%) Tomcat
13 17 (13.39%) XML
13 17 (13.39%) SCCM
14 16 (12.60%) CSS
14 16 (12.60%) Active Directory
14 16 (12.60%) Microsoft Certification
15 15 (11.81%) SSL
15 15 (11.81%) SLA
15 15 (11.81%) E-business
15 15 (11.81%) WAMP
16 13 (10.24%) SQL Server
16 13 (10.24%) Windows XP
17 12 (9.45%) Analytical Skills
18 11 (8.66%) VB

Service Management
Top Related IT Skills in West Sussex by Category

For the 6 months to 17 September 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (18.90%) IIS
2 19 (14.96%) Apache
3 18 (14.17%) Tomcat
4 10 (7.87%) SharePoint
5 9 (7.09%) SharePoint 2010
6 8 (6.30%) SharePoint 2013
7 6 (4.72%) CICS
8 4 (3.15%) Blackberry Enterprise Server
9 1 (0.79%) MS Exchange
9 1 (0.79%) WebLogic
Applications
1 38 (29.92%) MS Excel
2 18 (14.17%) MS Office
3 5 (3.94%) MS PowerPoint
Cloud Services
1 9 (7.09%) SaaS
2 1 (0.79%) Amazon AWS
Communications & Networking
1 20 (15.75%) DNS
2 15 (11.81%) SSL
3 11 (8.66%) SAN
3 11 (8.66%) NAS
4 4 (3.15%) TCP/IP
5 2 (1.57%) VPN
5 2 (1.57%) DHCP
6 1 (0.79%) LDAP
6 1 (0.79%) LAN
6 1 (0.79%) WAN
6 1 (0.79%) Intranet
6 1 (0.79%) Internet
Database & Business Intelligence
1 13 (10.24%) SQL Server
2 10 (7.87%) SQL Server Integration Services
3 9 (7.09%) MySQL
3 9 (7.09%) Crystal Reports
4 7 (5.51%) DB2
5 3 (2.36%) MS Access
6 2 (1.57%) SQL Server Reporting Services
6 2 (1.57%) SQL Server 2005
6 2 (1.57%) Oracle Database
7 1 (0.79%) Oracle Database 11g
7 1 (0.79%) Oracle Database 10g
7 1 (0.79%) Oracle Reports
Development Applications
1 9 (7.09%) Visual Studio
1 9 (7.09%) Team Foundation Server
General
1 57 (44.88%) Finance
2 38 (29.92%) Advertising
3 10 (7.87%) Retail
4 9 (7.09%) Publishing
4 9 (7.09%) Manufacturing
5 8 (6.30%) Pharmaceutical
6 1 (0.79%) Telecoms
6 1 (0.79%) Banking
Job Titles
1 44 (34.65%) Analyst
2 33 (25.98%) Technical Manager
3 27 (21.26%) Service Manager
4 24 (18.90%) Technical Services Manager
5 17 (13.39%) Support Analyst
6 13 (10.24%) Service Analyst
7 11 (8.66%) Desktop Support
7 11 (8.66%) Report Analyst
8 10 (7.87%) SQL Developer
8 10 (7.87%) Developer
8 10 (7.87%) IT Support
9 9 (7.09%) Desktop Analyst
9 9 (7.09%) Support Engineer
9 9 (7.09%) Applications Support
9 9 (7.09%) Applications Support Engineer
10 8 (6.30%) IT Support Analyst
10 8 (6.30%) Services Delivery Analyst
10 8 (6.30%) Service Management Analyst
11 7 (5.51%) Desktop Support Analyst
12 6 (4.72%) Technical Support
Libraries, Frameworks & Software Standards
1 24 (18.90%) LAMP
2 17 (13.39%) XML
3 16 (12.60%) CSS
4 15 (11.81%) WAMP
5 1 (0.79%) REST
5 1 (0.79%) Servlets
5 1 (0.79%) SOAP
5 1 (0.79%) Web Services
5 1 (0.79%) JSON
5 1 (0.79%) HTML
5 1 (0.79%) J2EE
Miscellaneous
1 12 (9.45%) Analytical Skills
2 8 (6.30%) Enterprise Software
2 8 (6.30%) Management Information System
3 7 (5.51%) Replication
3 7 (5.51%) Clustering
4 6 (4.72%) Mainframe
4 6 (4.72%) IBM Mainframe
5 4 (3.15%) Blackberry
6 2 (1.57%) Statistics
6 2 (1.57%) Video Conferencing
6 2 (1.57%) Data Extraction
6 2 (1.57%) iPhone
7 1 (0.79%) Fat Client
7 1 (0.79%) Client/Server
7 1 (0.79%) Thin Client
Operating Systems
1 38 (29.92%) Windows
2 19 (14.96%) Windows 7
3 13 (10.24%) Windows XP
4 6 (4.72%) zOS
5 2 (1.57%) UNIX
5 2 (1.57%) Windows Server 2008
6 1 (0.79%) Windows Server 2003
6 1 (0.79%) Linux
Processes & Methodologies
1 93 (73.23%) ITIL
2 58 (45.67%) ITSM
3 43 (33.86%) Problem Management
4 22 (17.32%) Service Delivery
5 15 (11.81%) E-business
6 11 (8.66%) Incident Management
6 11 (8.66%) Change Management
7 10 (7.87%) CRM
7 10 (7.87%) Data Transformation
8 9 (7.09%) ERP
9 8 (6.30%) Root Cause Analysis
10 7 (5.51%) Asset Management
10 7 (5.51%) Performance Tuning
11 6 (4.72%) Statistical Analysis
12 5 (3.94%) Data Analysis
12 5 (3.94%) Software Asset Management
13 4 (3.15%) Line Management
13 4 (3.15%) Mentoring
13 4 (3.15%) Release Management
14 3 (2.36%) User Acceptance Testing
Programming Languages
1 32 (25.20%) SQL
2 11 (8.66%) VB
3 9 (7.09%) PHP
3 9 (7.09%) T-SQL
4 8 (6.30%) VBA
5 5 (3.94%) C
6 1 (0.79%) Java
6 1 (0.79%) PL/SQL
6 1 (0.79%) Shell Script
6 1 (0.79%) Ruby
Qualifications
1 16 (12.60%) Microsoft Certification
2 11 (8.66%) MCITP
3 8 (6.30%) ITIL Certification
4 7 (5.51%) MCSE
5 4 (3.15%) MCDST
6 3 (2.36%) MCSA
6 3 (2.36%) Degree
Quality Assurance & Compliance
1 15 (11.81%) SLA
2 9 (7.09%) PCI DSS
System Software
1 16 (12.60%) Active Directory
2 4 (3.15%) VMware Infrastructure
3 1 (0.79%) XenApp
3 1 (0.79%) vSphere
3 1 (0.79%) MetaFrame
3 1 (0.79%) Oracle RMAN
Systems Management
1 17 (13.39%) SCCM
2 11 (8.66%) Norton AntiVirus
3 9 (7.09%) Systems Management Server (SMS)
4 1 (0.79%) Nagios
4 1 (0.79%) Oracle Enterprise Manager
4 1 (0.79%) Data Guard
Vendors
1 40 (31.50%) Microsoft
2 11 (8.66%) Symantec
3 10 (7.87%) IBM
4 9 (7.09%) Oracle
5 8 (6.30%) Business Objects
6 5 (3.94%) Citrix
6 5 (3.94%) Avaya
7 4 (3.15%) Apple
7 4 (3.15%) VMware
8 2 (1.57%) HP
8 2 (1.57%) Dell
9 1 (0.79%) SAP
9 1 (0.79%) Wyse
Crawley, West Sussex
Remit Resources
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: Yesterday