The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 52 80 59
Rank change year-on-year
+28 -21
Permanent jobs citing Service Management 57 14 41
As % of all permanent IT jobs located in West Sussex 4.54% 1.24% 2.89%
As % of the Processes & Methodologies category 5.49% 1.69% 3.59%
Number of salaries quoted 42 14 36
Average salary £32,500 £31,000 £27,000
Average salary % change year-on-year
+4.83% +14.81%
90% offered a salary of more than £21,500 £22,000 £26,250
10% offered a salary of more than £63,500 £47,900 £45,000
UK excluding London average salary £42,500 £44,500 £42,000
% change year-on-year
-4.49% +5.95%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
1038 830 1141
As % of all permanent IT jobs located in West Sussex 82.71% 73.45% 80.47%
Number of salaries quoted 906 715 953
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £31,000 £29,000 £26,250
10% offered a salary of more than £60,000 £60,000 £58,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Sussex

Service Management
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Sussex region.

Service Management Salary Trend in West Sussex

Service Management
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Service Management across the West Sussex region over the 3 months to 21 August 2014.

Service Management Salary Histogram in West Sussex

Service Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worthing - 16 £33,750 -
Horsham - 12 £50,000 - 1
Crawley +16 7 £33,750 -21.51% 1
Gatwick - 4 £17,000 -
Haywards Heath - 4 £26,000 -
Littlehampton - 2 £25,000 -
Petworth - 1 - -
Chichester - 1 £50,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in West Sussex

For the 6 months to 21 August 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 108 (72.00%) ITIL
2 72 (48.00%) Finance
3 66 (44.00%) ITSM
4 57 (38.00%) Problem Management
5 52 (34.67%) Advertising
6 48 (32.00%) Microsoft
7 46 (30.67%) MS Excel
8 38 (25.33%) Windows
9 36 (24.00%) SQL
10 25 (16.67%) IIS
10 25 (16.67%) LAMP
11 24 (16.00%) DNS
11 24 (16.00%) Service Delivery
12 23 (15.33%) Apache
13 22 (14.67%) Change Management
14 21 (14.00%) XML
15 20 (13.33%) Tomcat
16 19 (12.67%) MS Office
16 19 (12.67%) Windows 7
17 18 (12.00%) Active Directory
18 17 (11.33%) CSS
18 17 (11.33%) E-business
18 17 (11.33%) SCCM
19 16 (10.67%) SQL Server
19 16 (10.67%) SSL
19 16 (10.67%) SLA
19 16 (10.67%) Microsoft Certification
19 16 (10.67%) WAMP
20 15 (10.00%) Oracle
21 14 (9.33%) Windows XP

Service Management
Top Related IT Skills in West Sussex by Category

For the 6 months to 21 August 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (16.67%) IIS
2 23 (15.33%) Apache
3 20 (13.33%) Tomcat
4 10 (6.67%) SharePoint
5 9 (6.00%) SharePoint 2010
6 8 (5.33%) SharePoint 2013
7 7 (4.67%) CICS
8 4 (2.67%) Blackberry Enterprise Server
9 1 (0.67%) MS Exchange
9 1 (0.67%) WebLogic
Applications
1 46 (30.67%) MS Excel
2 19 (12.67%) MS Office
3 5 (3.33%) MS PowerPoint
Cloud Services
1 9 (6.00%) SaaS
2 1 (0.67%) Amazon AWS
Communications & Networking
1 24 (16.00%) DNS
2 16 (10.67%) SSL
3 12 (8.00%) SAN
3 12 (8.00%) NAS
4 4 (2.67%) TCP/IP
5 2 (1.33%) VPN
5 2 (1.33%) DHCP
6 1 (0.67%) LDAP
6 1 (0.67%) LAN
6 1 (0.67%) WAN
6 1 (0.67%) Intranet
6 1 (0.67%) Internet
Database & Business Intelligence
1 16 (10.67%) SQL Server
2 13 (8.67%) DB2
3 10 (6.67%) SQL Server Integration Services
4 9 (6.00%) MySQL
4 9 (6.00%) Crystal Reports
5 3 (2.00%) MS Access
6 2 (1.33%) SQL Server Reporting Services
6 2 (1.33%) SQL Server 2005
6 2 (1.33%) Oracle Database
7 1 (0.67%) Oracle Database 11g
7 1 (0.67%) Oracle Database 10g
7 1 (0.67%) Oracle Reports
Development Applications
1 9 (6.00%) Visual Studio
1 9 (6.00%) Team Foundation Server
General
1 72 (48.00%) Finance
2 52 (34.67%) Advertising
3 10 (6.67%) Retail
4 9 (6.00%) Publishing
4 9 (6.00%) Manufacturing
5 8 (5.33%) Pharmaceutical
6 1 (0.67%) Telecoms
6 1 (0.67%) Banking
Job Titles
1 44 (29.33%) Analyst
2 43 (28.67%) Technical Manager
3 39 (26.00%) Service Manager
4 34 (22.67%) Technical Services Manager
5 16 (10.67%) Support Analyst
6 12 (8.00%) Service Analyst
7 11 (7.33%) Desktop Support
7 11 (7.33%) Report Analyst
8 10 (6.67%) SQL Developer
8 10 (6.67%) Developer
8 10 (6.67%) Desktop Analyst
9 9 (6.00%) IT Support
9 9 (6.00%) Database Manager
9 9 (6.00%) Configuration Manager
9 9 (6.00%) Support Engineer
9 9 (6.00%) Applications Support
9 9 (6.00%) Applications Support Engineer
10 8 (5.33%) Service Management Analyst
10 8 (5.33%) Services Delivery Analyst
11 7 (4.67%) Support Manager
Libraries, Frameworks & Software Standards
1 25 (16.67%) LAMP
2 21 (14.00%) XML
3 17 (11.33%) CSS
4 16 (10.67%) WAMP
5 1 (0.67%) REST
5 1 (0.67%) Servlets
5 1 (0.67%) SOAP
5 1 (0.67%) Web Services
5 1 (0.67%) JSON
5 1 (0.67%) HTML
5 1 (0.67%) .NET
5 1 (0.67%) J2EE
Miscellaneous
1 13 (8.67%) Replication
1 13 (8.67%) Clustering
2 9 (6.00%) Management Information System
3 8 (5.33%) Enterprise Software
3 8 (5.33%) Mainframe
4 7 (4.67%) IBM Mainframe
5 4 (2.67%) Blackberry
6 3 (2.00%) Statistics
7 2 (1.33%) Video Conferencing
7 2 (1.33%) Data Extraction
7 2 (1.33%) iPhone
8 1 (0.67%) Fat Client
8 1 (0.67%) Client/Server
8 1 (0.67%) Thin Client
Operating Systems
1 38 (25.33%) Windows
2 19 (12.67%) Windows 7
3 14 (9.33%) Windows XP
4 7 (4.67%) zOS
5 2 (1.33%) Linux
5 2 (1.33%) UNIX
5 2 (1.33%) Windows Server 2008
6 1 (0.67%) Windows Server 2003
Processes & Methodologies
1 108 (72.00%) ITIL
2 66 (44.00%) ITSM
3 57 (38.00%) Problem Management
4 24 (16.00%) Service Delivery
5 22 (14.67%) Change Management
6 17 (11.33%) E-business
7 14 (9.33%) Configuration Management
8 12 (8.00%) Incident Management
9 11 (7.33%) PRINCE2
10 10 (6.67%) CRM
10 10 (6.67%) Data Transformation
11 9 (6.00%) ERP
12 8 (5.33%) Root Cause Analysis
13 7 (4.67%) Performance Tuning
13 7 (4.67%) Asset Management
14 6 (4.00%) Statistical Analysis
15 5 (3.33%) Data Analysis
15 5 (3.33%) Release Management
16 4 (2.67%) Database Tuning
16 4 (2.67%) ITIL V3
Programming Languages
1 36 (24.00%) SQL
2 11 (7.33%) VB
3 9 (6.00%) PHP
3 9 (6.00%) T-SQL
4 8 (5.33%) VBA
5 4 (2.67%) C
6 2 (1.33%) Java
7 1 (0.67%) PL/SQL
7 1 (0.67%) Python
7 1 (0.67%) Shell Script
7 1 (0.67%) Ruby
Qualifications
1 16 (10.67%) Microsoft Certification
2 12 (8.00%) ITIL Certification
3 11 (7.33%) MCITP
4 7 (4.67%) MCSE
5 4 (2.67%) MCDST
5 4 (2.67%) Degree
6 3 (2.00%) MCSA
Quality Assurance & Compliance
1 16 (10.67%) SLA
2 9 (6.00%) PCI DSS
System Software
1 18 (12.00%) Active Directory
2 4 (2.67%) VMware Infrastructure
3 1 (0.67%) XenApp
3 1 (0.67%) vSphere
3 1 (0.67%) MetaFrame
3 1 (0.67%) Oracle RMAN
Systems Management
1 17 (11.33%) SCCM
2 11 (7.33%) Norton AntiVirus
3 9 (6.00%) Systems Management Server (SMS)
4 1 (0.67%) Nagios
4 1 (0.67%) Oracle Enterprise Manager
4 1 (0.67%) Data Guard
Vendors
1 48 (32.00%) Microsoft
2 15 (10.00%) Oracle
3 11 (7.33%) Symantec
3 11 (7.33%) IBM
4 8 (5.33%) Business Objects
5 4 (2.67%) Citrix
5 4 (2.67%) Avaya
5 4 (2.67%) Apple
5 4 (2.67%) VMware
6 3 (2.00%) HP
6 3 (2.00%) Dell
7 1 (0.67%) SAP
7 1 (0.67%) Wyse
Horsham, West Sussex
Cyber Team
Salary: From £36,000 to £40,000 per annum Plus Excellent Benefits package
Posted: Yesterday
Crawley, West Sussex
Remit Resources
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: 2 days ago