The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 73 83 75
Rank change year-on-year
+10 -8
Permanent jobs citing Service Management 27 7 32
As % of all permanent IT jobs located in West Sussex 2.34% 0.64% 2.09%
As % of the Processes & Methodologies category 2.88% 0.82% 2.52%
Number of salaries quoted 19 6 29
Average salary £32,500 £22,000 £45,000
Average salary % change year-on-year
+47.72% -51.11%
90% offered a salary of more than £17,000 £22,000 £34,600
10% offered a salary of more than £46,000 £38,000 £50,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
939 857 1268
As % of all permanent IT jobs located in West Sussex 81.30% 78.12% 82.88%
Number of salaries quoted 810 770 1102
Average salary £44,000 £44,500 £40,000
Average salary % change year-on-year
-1.12% +11.25%
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £60,000 £59,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Sussex

Service Management
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Sussex region.

Service Management Salary Trend in West Sussex

Service Management
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Service Management across the West Sussex region over the 3 months to 1 October 2014.

Service Management Salary Histogram in West Sussex

Service Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worthing - 10 £45,000 -
Horsham - 4 £39,000 -
Gatwick - 4 £17,000 -
Haywards Heath - 3 £25,500 -
Crawley -2 1 - -
Chichester - 1 £50,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in West Sussex

For the 6 months to 1 October 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 81 (72.32%) ITIL
2 51 (45.54%) ITSM
3 49 (43.75%) Finance
4 38 (33.93%) Windows
5 37 (33.04%) Microsoft
6 35 (31.25%) MS Excel
7 32 (28.57%) Problem Management
8 30 (26.79%) SQL
8 30 (26.79%) Advertising
9 22 (19.64%) LAMP
9 22 (19.64%) IIS
10 19 (16.96%) Windows 7
11 18 (16.07%) MS Office
12 17 (15.18%) DNS
12 17 (15.18%) Service Delivery
13 16 (14.29%) Microsoft Certification
13 16 (14.29%) Apache
14 15 (13.39%) Tomcat
14 15 (13.39%) SLA
15 14 (12.50%) XML
15 14 (12.50%) CSS
16 13 (11.61%) Windows XP
16 13 (11.61%) E-business
16 13 (11.61%) SSL
16 13 (11.61%) WAMP
16 13 (11.61%) SCCM
17 12 (10.71%) Analytical Skills
17 12 (10.71%) SQL Server
18 11 (9.82%) VB
18 11 (9.82%) Active Directory

Service Management
Top Related IT Skills in West Sussex by Category

For the 6 months to 1 October 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (19.64%) IIS
2 16 (14.29%) Apache
3 15 (13.39%) Tomcat
4 10 (8.93%) SharePoint
5 9 (8.04%) SharePoint 2010
6 8 (7.14%) SharePoint 2013
7 5 (4.46%) CICS
8 4 (3.57%) Blackberry Enterprise Server
9 1 (0.89%) MS Exchange
9 1 (0.89%) WebLogic
Applications
1 35 (31.25%) MS Excel
2 18 (16.07%) MS Office
3 5 (4.46%) MS PowerPoint
Cloud Services
1 9 (8.04%) SaaS
2 1 (0.89%) Amazon AWS
Communications & Networking
1 17 (15.18%) DNS
2 13 (11.61%) SSL
3 8 (7.14%) NAS
3 8 (7.14%) SAN
4 4 (3.57%) TCP/IP
5 2 (1.79%) DHCP
5 2 (1.79%) VPN
6 1 (0.89%) Intranet
6 1 (0.89%) Internet
6 1 (0.89%) LAN
6 1 (0.89%) WAN
6 1 (0.89%) LDAP
Database & Business Intelligence
1 12 (10.71%) SQL Server
2 10 (8.93%) SQL Server Integration Services
3 9 (8.04%) MySQL
3 9 (8.04%) Crystal Reports
4 4 (3.57%) DB2
5 3 (2.68%) MS Access
6 2 (1.79%) Oracle Database
6 2 (1.79%) SQL Server Reporting Services
6 2 (1.79%) SQL Server 2005
7 1 (0.89%) Oracle Database 10g
7 1 (0.89%) Oracle Reports
7 1 (0.89%) Oracle Database 11g
Development Applications
1 9 (8.04%) Visual Studio
1 9 (8.04%) Team Foundation Server
General
1 49 (43.75%) Finance
2 30 (26.79%) Advertising
3 10 (8.93%) Retail
4 9 (8.04%) Manufacturing
4 9 (8.04%) Publishing
5 8 (7.14%) Pharmaceutical
6 1 (0.89%) Telecoms
6 1 (0.89%) Banking
Job Titles
1 40 (35.71%) Analyst
2 25 (22.32%) Technical Manager
3 17 (15.18%) Service Manager
3 17 (15.18%) Support Analyst
4 16 (14.29%) Technical Services Manager
5 13 (11.61%) Service Analyst
6 11 (9.82%) Desktop Support
6 11 (9.82%) Report Analyst
7 10 (8.93%) IT Support
7 10 (8.93%) SQL Developer
7 10 (8.93%) Developer
8 9 (8.04%) Support Engineer
8 9 (8.04%) Applications Support
8 9 (8.04%) Applications Support Engineer
8 9 (8.04%) Desktop Analyst
9 8 (7.14%) Service Management Analyst
9 8 (7.14%) Services Delivery Analyst
9 8 (7.14%) IT Support Analyst
10 7 (6.25%) Desktop Support Analyst
11 6 (5.36%) 1st Line Support
Libraries, Frameworks & Software Standards
1 22 (19.64%) LAMP
2 14 (12.50%) XML
2 14 (12.50%) CSS
3 13 (11.61%) WAMP
4 1 (0.89%) Servlets
4 1 (0.89%) SOAP
4 1 (0.89%) Web Services
4 1 (0.89%) HTML
4 1 (0.89%) J2EE
4 1 (0.89%) JSON
4 1 (0.89%) REST
Miscellaneous
1 12 (10.71%) Analytical Skills
2 8 (7.14%) Enterprise Software
3 5 (4.46%) Mainframe
3 5 (4.46%) IBM Mainframe
4 4 (3.57%) Clustering
4 4 (3.57%) Replication
4 4 (3.57%) Blackberry
4 4 (3.57%) Management Information System
5 2 (1.79%) iPhone
5 2 (1.79%) Statistics
5 2 (1.79%) Video Conferencing
5 2 (1.79%) Data Extraction
6 1 (0.89%) Thin Client
6 1 (0.89%) Client/Server
6 1 (0.89%) Fat Client
Operating Systems
1 38 (33.93%) Windows
2 19 (16.96%) Windows 7
3 13 (11.61%) Windows XP
4 5 (4.46%) zOS
5 2 (1.79%) Windows Server 2008
5 2 (1.79%) UNIX
6 1 (0.89%) Windows Server 2003
6 1 (0.89%) Linux
Processes & Methodologies
1 81 (72.32%) ITIL
2 51 (45.54%) ITSM
3 32 (28.57%) Problem Management
4 17 (15.18%) Service Delivery
5 13 (11.61%) E-business
6 10 (8.93%) Data Transformation
6 10 (8.93%) Change Management
6 10 (8.93%) CRM
7 8 (7.14%) Root Cause Analysis
7 8 (7.14%) ERP
8 7 (6.25%) Performance Tuning
8 7 (6.25%) Incident Management
9 6 (5.36%) Statistical Analysis
10 5 (4.46%) Data Analysis
11 4 (3.57%) Line Management
11 4 (3.57%) Mentoring
12 3 (2.68%) Coaching
12 3 (2.68%) Asset Management
12 3 (2.68%) Release Management
12 3 (2.68%) User Acceptance Testing
Programming Languages
1 30 (26.79%) SQL
2 11 (9.82%) VB
3 9 (8.04%) T-SQL
3 9 (8.04%) PHP
4 8 (7.14%) VBA
5 5 (4.46%) C
6 1 (0.89%) Java
6 1 (0.89%) PL/SQL
6 1 (0.89%) Shell Script
6 1 (0.89%) Ruby
Qualifications
1 16 (14.29%) Microsoft Certification
2 11 (9.82%) MCITP
3 7 (6.25%) MCSE
4 6 (5.36%) ITIL Certification
5 4 (3.57%) MCDST
6 3 (2.68%) MCSA
6 3 (2.68%) Degree
Quality Assurance & Compliance
1 15 (13.39%) SLA
2 9 (8.04%) PCI DSS
System Software
1 11 (9.82%) Active Directory
2 4 (3.57%) VMware Infrastructure
3 1 (0.89%) MetaFrame
3 1 (0.89%) Oracle RMAN
3 1 (0.89%) XenApp
3 1 (0.89%) vSphere
Systems Management
1 13 (11.61%) SCCM
2 11 (9.82%) Norton AntiVirus
3 9 (8.04%) Systems Management Server (SMS)
4 1 (0.89%) Oracle Enterprise Manager
4 1 (0.89%) Nagios
4 1 (0.89%) Data Guard
Vendors
1 37 (33.04%) Microsoft
2 11 (9.82%) Symantec
3 8 (7.14%) Business Objects
3 8 (7.14%) IBM
4 6 (5.36%) Oracle
4 6 (5.36%) Citrix
5 5 (4.46%) Avaya
6 4 (3.57%) VMware
6 4 (3.57%) Apple
7 2 (1.79%) HP
7 2 (1.79%) Dell
8 1 (0.89%) SAP
8 1 (0.89%) Wyse
West Sussex
Code Red Associates
Salary: £35000 to £38000 per annum
Posted: 12 hours ago