The first table below looks at the demand for Service Management skills in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Sussex region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 44 87 58
Rank change year-on-year
+43 -29
Permanent jobs citing Service Management 70 16 41
As % of all permanent IT jobs located in West Sussex 5.30% 1.27% 2.93%
As % of the Processes & Methodologies category 6.34% 1.74% 3.60%
Number of salaries quoted 55 16 37
Average salary £32,500 £36,500 £27,000
Average salary % change year-on-year
-10.95% +35.18%
90% offered a salary of more than £21,500 £22,000 £26,250
10% offered a salary of more than £68,000 £55,000 £44,750
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
West Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
1104 920 1139
As % of all permanent IT jobs located in West Sussex 83.51% 73.25% 81.36%
Number of salaries quoted 980 766 934
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £30,000 £29,000 £26,250
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
South East

Service Management
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Sussex

Service Management
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Sussex region.

Service Management Salary Trend in West Sussex

Service Management
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Service Management across the West Sussex region over the 3 months to 30 July 2014.

Service Management Salary Histogram in West Sussex

Service Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Horsham - 18 £65,000 -
Crawley +22 14 £32,500 -24.41% 1
Worthing - 14 £32,500 -
Gatwick - 4 £17,000 -
Littlehampton - 2 £25,000 -
Chichester - 2 £39,250 -
Petworth - 1 - -
Haywards Heath - 1 £31,250 -
Service Management
South East

Service Management
Top 30 Related IT Skills in West Sussex

For the 6 months to 30 July 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 107 (73.29%) ITIL
2 66 (45.21%) Finance
3 63 (43.15%) ITSM
4 58 (39.73%) Problem Management
5 52 (35.62%) Advertising
6 49 (33.56%) Microsoft
7 41 (28.08%) MS Excel
8 35 (23.97%) SQL
9 32 (21.92%) Windows
10 25 (17.12%) IIS
10 25 (17.12%) LAMP
11 24 (16.44%) Service Delivery
11 24 (16.44%) DNS
12 23 (15.75%) Apache
13 22 (15.07%) Change Management
14 21 (14.38%) XML
15 20 (13.70%) Tomcat
16 18 (12.33%) Active Directory
16 18 (12.33%) Windows 7
17 17 (11.64%) SCCM
17 17 (11.64%) CSS
17 17 (11.64%) E-business
18 16 (10.96%) SQL Server
18 16 (10.96%) SSL
18 16 (10.96%) SLA
18 16 (10.96%) Microsoft Certification
18 16 (10.96%) WAMP
19 15 (10.27%) Oracle
20 14 (9.59%) MS Office
20 14 (9.59%) Windows XP

Service Management
Top Related IT Skills in West Sussex by Category

For the 6 months to 30 July 2014, IT jobs across the West Sussex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (17.12%) IIS
2 23 (15.75%) Apache
3 20 (13.70%) Tomcat
4 10 (6.85%) SharePoint
5 9 (6.16%) SharePoint 2010
6 8 (5.48%) SharePoint 2013
7 7 (4.79%) CICS
8 4 (2.74%) Blackberry Enterprise Server
9 1 (0.68%) WebLogic
9 1 (0.68%) MS Exchange
Applications
1 41 (28.08%) MS Excel
2 14 (9.59%) MS Office
3 5 (3.42%) MS PowerPoint
Cloud Services
1 9 (6.16%) SaaS
2 1 (0.68%) Amazon AWS
Communications & Networking
1 24 (16.44%) DNS
2 16 (10.96%) SSL
3 12 (8.22%) SAN
3 12 (8.22%) NAS
4 4 (2.74%) TCP/IP
5 2 (1.37%) VPN
5 2 (1.37%) LAN
5 2 (1.37%) WAN
5 2 (1.37%) DHCP
6 1 (0.68%) Cisco Nexus
6 1 (0.68%) LDAP
6 1 (0.68%) Intranet
6 1 (0.68%) Internet
6 1 (0.68%) BGP
6 1 (0.68%) MPLS
6 1 (0.68%) OSPF
Database & Business Intelligence
1 16 (10.96%) SQL Server
2 13 (8.90%) DB2
3 9 (6.16%) Crystal Reports
3 9 (6.16%) MySQL
4 7 (4.79%) SQL Server Integration Services
5 3 (2.05%) MS Access
6 2 (1.37%) SQL Server Reporting Services
6 2 (1.37%) SQL Server 2005
6 2 (1.37%) Oracle Database
7 1 (0.68%) Oracle Database 11g
7 1 (0.68%) Oracle Reports
7 1 (0.68%) Oracle Database 10g
Development Applications
1 6 (4.11%) Visual Studio
1 6 (4.11%) Team Foundation Server
General
1 66 (45.21%) Finance
2 52 (35.62%) Advertising
3 10 (6.85%) Retail
4 9 (6.16%) Publishing
4 9 (6.16%) Manufacturing
5 8 (5.48%) Pharmaceutical
6 2 (1.37%) Telecoms
7 1 (0.68%) Banking
Job Titles
1 43 (29.45%) Technical Manager
2 42 (28.77%) Analyst
3 41 (28.08%) Service Manager
4 34 (23.29%) Technical Services Manager
5 14 (9.59%) Service Analyst
6 12 (8.22%) Support Analyst
7 11 (7.53%) Report Analyst
7 11 (7.53%) Desktop Support
8 10 (6.85%) Applications Support
8 10 (6.85%) Desktop Analyst
8 10 (6.85%) Service Management Analyst
9 9 (6.16%) Database Manager
9 9 (6.16%) Applications Support Engineer
9 9 (6.16%) Configuration Manager
9 9 (6.16%) Support Engineer
10 8 (5.48%) Services Delivery Analyst
10 8 (5.48%) Support Manager
11 7 (4.79%) Technical Support Manager
11 7 (4.79%) SQL Developer
11 7 (4.79%) Technical Support
Libraries, Frameworks & Software Standards
1 25 (17.12%) LAMP
2 21 (14.38%) XML
3 17 (11.64%) CSS
4 16 (10.96%) WAMP
5 1 (0.68%) REST
5 1 (0.68%) JSON
5 1 (0.68%) Servlets
5 1 (0.68%) SOAP
5 1 (0.68%) Web Services
5 1 (0.68%) HTML
5 1 (0.68%) .NET
5 1 (0.68%) J2EE
Miscellaneous
1 13 (8.90%) Replication
1 13 (8.90%) Clustering
2 9 (6.16%) Management Information System
3 8 (5.48%) Mainframe
3 8 (5.48%) Enterprise Software
4 7 (4.79%) IBM Mainframe
5 4 (2.74%) Blackberry
6 3 (2.05%) Statistics
7 2 (1.37%) Client/Server
7 2 (1.37%) iPhone
7 2 (1.37%) Video Conferencing
7 2 (1.37%) Data Extraction
8 1 (0.68%) Fat Client
8 1 (0.68%) Thin Client
Operating Systems
1 32 (21.92%) Windows
2 18 (12.33%) Windows 7
3 14 (9.59%) Windows XP
4 7 (4.79%) zOS
5 2 (1.37%) Linux
5 2 (1.37%) UNIX
5 2 (1.37%) Windows Server 2008
6 1 (0.68%) Windows Server 2003
Processes & Methodologies
1 107 (73.29%) ITIL
2 63 (43.15%) ITSM
3 58 (39.73%) Problem Management
4 24 (16.44%) Service Delivery
5 22 (15.07%) Change Management
6 17 (11.64%) E-business
7 14 (9.59%) Configuration Management
8 12 (8.22%) PRINCE2
8 12 (8.22%) Incident Management
9 10 (6.85%) CRM
10 9 (6.16%) Root Cause Analysis
10 9 (6.16%) ERP
11 7 (4.79%) Asset Management
11 7 (4.79%) Data Transformation
12 6 (4.11%) ITIL V3
12 6 (4.11%) Statistical Analysis
13 5 (3.42%) Release Management
13 5 (3.42%) Data Analysis
14 4 (2.74%) Project Management
14 4 (2.74%) Database Tuning
Programming Languages
1 35 (23.97%) SQL
2 11 (7.53%) VB
3 9 (6.16%) PHP
4 8 (5.48%) VBA
5 6 (4.11%) T-SQL
6 4 (2.74%) C
7 2 (1.37%) Java
8 1 (0.68%) Ruby
8 1 (0.68%) PL/SQL
8 1 (0.68%) Python
8 1 (0.68%) Shell Script
Qualifications
1 16 (10.96%) Microsoft Certification
2 12 (8.22%) ITIL Certification
3 10 (6.85%) MCITP
4 6 (4.11%) MCSE
5 5 (3.42%) MCDST
6 3 (2.05%) Degree
7 2 (1.37%) MCSA
8 1 (0.68%) Cisco Certification
8 1 (0.68%) CCIE
Quality Assurance & Compliance
1 16 (10.96%) SLA
2 9 (6.16%) PCI DSS
System Software
1 18 (12.33%) Active Directory
2 3 (2.05%) VMware Infrastructure
3 1 (0.68%) XenApp
3 1 (0.68%) vSphere
3 1 (0.68%) MetaFrame
3 1 (0.68%) Oracle RMAN
Systems Management
1 17 (11.64%) SCCM
2 11 (7.53%) Norton AntiVirus
3 9 (6.16%) Systems Management Server (SMS)
4 1 (0.68%) Data Guard
4 1 (0.68%) Oracle Enterprise Manager
4 1 (0.68%) Nagios
Vendors
1 49 (33.56%) Microsoft
2 15 (10.27%) Oracle
3 11 (7.53%) Symantec
3 11 (7.53%) IBM
4 8 (5.48%) Business Objects
5 4 (2.74%) Apple
5 4 (2.74%) Avaya
6 3 (2.05%) HP
6 3 (2.05%) Dell
6 3 (2.05%) Citrix
6 3 (2.05%) VMware
7 1 (0.68%) SAP
7 1 (0.68%) Cisco
7 1 (0.68%) Wyse
West Sussex
ARC IT Recruitment Ltd
Posted: 13 hours ago
West Sussex
ARC IT Recruitment Ltd
Posted: 13 hours ago
Crawley, West Sussex
Avios
Salary: From £45,000 to £49,000 per annum -Annual Bonus; BA Staff concessions
Posted: 21 days ago