The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Gloucester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 34 35 42
Rank change year-on-year
+1 +7
Permanent jobs citing Service Delivery 5 4 5
As % of all permanent IT jobs located in Gloucester 3.07% 1.95% 1.66%
As % of the Processes & Methodologies category 4.42% 2.61% 2.35%
Number of salaries quoted 5 4 4
Average salary £25,000 £35,000 £52,375
Average salary % change year-on-year
-28.57% -33.17%
90% offered a salary of more than £23,000 £25,000 £47,900
10% offered a salary of more than £30,700 £46,750 £55,800
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucester region.

Processes & Methodologies Category
Gloucester
Permanent IT job ads with a match in the
Processes & Methodologies category
113 153 213
As % of all permanent IT jobs located in Gloucester 69.33% 74.63% 70.53%
Number of salaries quoted 97 124 206
Average salary £41,650 £35,000 £40,000
Average salary % change year-on-year
+19.00% -12.50%
90% offered a salary of more than £27,500 £27,000 £34,000
10% offered a salary of more than £57,500 £57,500 £52,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Gloucester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Gloucester

Service Delivery
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Gloucester region.

Service Delivery Salary Trend in Gloucester

Service Delivery
Top 30 Related IT Skills in Gloucester

For the 6 months to 22 August 2014, IT jobs across the Gloucester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 4 (57.14%) Windows
2 2 (28.57%) CRM
2 2 (28.57%) SharePoint
2 2 (28.57%) Windows XP
2 2 (28.57%) MS Exchange
2 2 (28.57%) SLA
2 2 (28.57%) Cisco
2 2 (28.57%) Microsoft
2 2 (28.57%) HP
2 2 (28.57%) MS Office
2 2 (28.57%) ITIL
2 2 (28.57%) Microsoft Certification
2 2 (28.57%) Sage
2 2 (28.57%) Dynamics CRM
2 2 (28.57%) Exchange Server 2007
2 2 (28.57%) User Acceptance Testing
2 2 (28.57%) SCCM
2 2 (28.57%) Windows Server 2008
2 2 (28.57%) Windows 7
2 2 (28.57%) SharePoint 2010
2 2 (28.57%) Exchange Server 2010
2 2 (28.57%) Sage 200
2 2 (28.57%) Office 365
2 2 (28.57%) Windows 8
2 2 (28.57%) Windows Server 2012
2 2 (28.57%) Symantec
3 1 (14.29%) Project Management
3 1 (14.29%) Stakeholder Engagement
3 1 (14.29%) Local Government
3 1 (14.29%) Change Management

Service Delivery
Top Related IT Skills in Gloucester by Category

For the 6 months to 22 August 2014, IT jobs across the Gloucester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SharePoint
1 2 (28.57%) MS Exchange
1 2 (28.57%) Exchange Server 2007
1 2 (28.57%) SharePoint 2010
1 2 (28.57%) Exchange Server 2010
Applications
1 2 (28.57%) MS Office
Business Applications
1 2 (28.57%) Dynamics CRM
1 2 (28.57%) Sage 200
Cloud Services
1 2 (28.57%) Office 365
General
1 1 (14.29%) Local Government
Job Titles
1 2 (28.57%) Desktop Support
1 2 (28.57%) Consultant
1 2 (28.57%) Support Engineer
1 2 (28.57%) Support Consultant
1 2 (28.57%) Desktop Support Engineer
1 2 (28.57%) Desktop Engineer
1 2 (28.57%) Help Desk Technician
2 1 (14.29%) Project Manager
2 1 (14.29%) NHS Project Manager
Miscellaneous
1 1 (14.29%) NHS
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Windows XP
2 2 (28.57%) Windows Server 2008
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows 8
2 2 (28.57%) Windows Server 2012
Processes & Methodologies
1 2 (28.57%) CRM
1 2 (28.57%) ITIL
1 2 (28.57%) User Acceptance Testing
2 1 (14.29%) Project Management
2 1 (14.29%) Stakeholder Engagement
2 1 (14.29%) Change Management
Qualifications
1 2 (28.57%) Microsoft Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
Systems Management
1 2 (28.57%) SCCM
Vendors
1 2 (28.57%) Cisco
1 2 (28.57%) Microsoft
1 2 (28.57%) HP
1 2 (28.57%) Sage
1 2 (28.57%) Symantec
2 1 (14.29%) TOWER Software
2 1 (14.29%) Citrix