The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Gloucester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 45 35 53
Rank change year-on-year
-10 +18
Permanent jobs citing Service Delivery 7 1 1
As % of all permanent IT jobs located in Gloucester 2.28% 0.58% 0.37%
As % of the Processes & Methodologies category 2.70% 0.84% 0.46%
Number of salaries quoted 4 1 1
Average salary £28,500 £50,000 £55,000
Average salary % change year-on-year
-43.00% -9.09%
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucester region.

Processes & Methodologies Category
Gloucester
Permanent IT job ads with a match in the
Processes & Methodologies category
259 119 218
As % of all permanent IT jobs located in Gloucester 84.36% 69.59% 80.74%
Number of salaries quoted 214 115 171
Average salary £50,000 £38,000 £38,000
Average salary % change year-on-year
+31.57% -
90% offered a salary of more than £30,000 £31,000 £27,500
10% offered a salary of more than £70,000 £72,500 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Gloucester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Gloucester

Service Delivery
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Gloucester region.

Service Delivery Salary Trend in Gloucester

Service Delivery
Salary Histogram in Gloucester

This chart provides a salary histogram for IT jobs citing Service Delivery across the Gloucester region over the 3 months to 24 April 2015.

Service Delivery Salary Histogram in Gloucester

Service Delivery
Top 30 Related IT Skills in Gloucester

For the 6 months to 24 April 2015, IT jobs across the Gloucester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (54.55%) Windows
2 5 (45.45%) MS Excel
2 5 (45.45%) DHCP
2 5 (45.45%) Windows 8
3 4 (36.36%) Windows Server 2012
3 4 (36.36%) ITIL
3 4 (36.36%) Windows XP
3 4 (36.36%) Citrix
3 4 (36.36%) VMware
3 4 (36.36%) Windows Server 2008
4 3 (27.27%) Windows 7
4 3 (27.27%) Wireless
4 3 (27.27%) Intranet
4 3 (27.27%) Internet
4 3 (27.27%) Microsoft
4 3 (27.27%) Analytical Skills
5 2 (18.18%) MS Office
5 2 (18.18%) Active Directory
5 2 (18.18%) TCP/IP
5 2 (18.18%) DNS
5 2 (18.18%) SLA
5 2 (18.18%) Degree
5 2 (18.18%) SCCM
6 1 (9.09%) SCOM
6 1 (9.09%) Network Security
6 1 (9.09%) DV Cleared
6 1 (9.09%) Security Cleared
6 1 (9.09%) iPhone
6 1 (9.09%) WSUS
6 1 (9.09%) Mathematics

Service Delivery
Top Related IT Skills in Gloucester by Category

For the 6 months to 24 April 2015, IT jobs across the Gloucester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) MS Exchange
Applications
1 5 (45.45%) MS Excel
2 2 (18.18%) MS Office
Communications & Networking
1 5 (45.45%) DHCP
2 3 (27.27%) Intranet
2 3 (27.27%) Internet
2 3 (27.27%) Wireless
3 2 (18.18%) TCP/IP
3 2 (18.18%) DNS
4 1 (9.09%) SAN
4 1 (9.09%) Network Security
Job Titles
1 3 (27.27%) Support Technician
1 3 (27.27%) IT Support Technician
1 3 (27.27%) IT Support
2 2 (18.18%) Delivery Manager
2 2 (18.18%) Services Delivery Manager
2 2 (18.18%) Service Manager
3 1 (9.09%) Desktop Support Engineer
3 1 (9.09%) Desktop Engineer
3 1 (9.09%) Support Analyst
3 1 (9.09%) 1st Line Support
3 1 (9.09%) Support Engineer
3 1 (9.09%) Administrator
3 1 (9.09%) Infrastructure Engineer
3 1 (9.09%) Head of IT
3 1 (9.09%) Wintel Engineer
3 1 (9.09%) 1st Line Support Analyst
3 1 (9.09%) IT Administrator
3 1 (9.09%) Desktop Support
3 1 (9.09%) Analyst
Miscellaneous
1 3 (27.27%) Analytical Skills
2 1 (9.09%) Performance Metrics
2 1 (9.09%) Mathematics
2 1 (9.09%) Computer Science
2 1 (9.09%) iPhone
Operating Systems
1 6 (54.55%) Windows
2 5 (45.45%) Windows 8
3 4 (36.36%) Windows Server 2012
3 4 (36.36%) Windows XP
3 4 (36.36%) Windows Server 2008
4 3 (27.27%) Windows 7
Processes & Methodologies
1 4 (36.36%) ITIL
2 1 (9.09%) PRINCE2
2 1 (9.09%) CRM
2 1 (9.09%) ERP
2 1 (9.09%) Project Management
2 1 (9.09%) Service Management
2 1 (9.09%) Change Management
2 1 (9.09%) Stakeholder Management
2 1 (9.09%) Information Security
2 1 (9.09%) PDM
2 1 (9.09%) Incident Management
2 1 (9.09%) SIEM
2 1 (9.09%) Change Control
2 1 (9.09%) Analytics
2 1 (9.09%) Protective Monitoring
2 1 (9.09%) Performance Tuning
2 1 (9.09%) Mentoring
2 1 (9.09%) People Management
Qualifications
1 2 (18.18%) Degree
2 1 (9.09%) DV Cleared
2 1 (9.09%) Security Cleared
2 1 (9.09%) GWAPT
2 1 (9.09%) OSCP
2 1 (9.09%) OSCE
2 1 (9.09%) CISSP
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) ITIL Certification
2 1 (9.09%) CISM
2 1 (9.09%) GCIA
2 1 (9.09%) GSEC
2 1 (9.09%) GCIH
Quality Assurance & Compliance
1 2 (18.18%) SLA
2 1 (9.09%) QA
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) VMware ESX
2 1 (9.09%) XenApp
2 1 (9.09%) XenDesktop
Systems Management
1 2 (18.18%) SCCM
2 1 (9.09%) SCOM
2 1 (9.09%) Nessus
2 1 (9.09%) WSUS
Vendors
1 4 (36.36%) Citrix
1 4 (36.36%) VMware
2 3 (27.27%) Microsoft
3 1 (9.09%) HP
3 1 (9.09%) Dell
3 1 (9.09%) EMC
3 1 (9.09%) Sourcefire
3 1 (9.09%) LogRhythm
3 1 (9.09%) Avaya
3 1 (9.09%) Cisco