The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Gloucester region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Services Delivery
Gloucestershire / Gloucester
Rank 17 30 32
Rank change year-on-year
+13 +2
Permanent jobs citing Service Delivery 27 5 6
As % of all permanent IT jobs located in Gloucester 10.59% 3.07% 3.05%
As % of the Processes & Methodologies category 11.69% 3.47% 3.45%
Number of salaries quoted 27 5 3
Median salary £37,000 £80,000 £27,000
Median salary % change year-on-year
-53.75% +196.29%
90% offered a salary of more than £30,000 £46,000 £20,600
10% offered a salary of more than £40,000 £80,000 £38,200
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucester region.

Processes & Methodologies Category
Gloucester
Permanent IT job ads with a match in the
Processes & Methodologies category
231 144 174
As % of all permanent IT jobs located in Gloucester 90.59% 88.34% 88.32%
Number of salaries quoted 211 96 147
Median salary £40,000 £47,500 £45,000
Median salary % change year-on-year
-15.78% +5.55%
90% offered a salary of more than £30,000 £29,500 £25,550
10% offered a salary of more than £55,000 £65,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Gloucester

The demand trend of job ads across the Gloucester region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Gloucester

Service Delivery
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Gloucester region.

Service Delivery Salary Trend in Gloucester

Service Delivery
Salary Histogram in Gloucester

This chart provides a salary histogram for IT jobs citing Service Delivery across the Gloucester region over the 3 months to 25 February 2017.

Service Delivery Salary Histogram in Gloucester

Service Delivery
Top 30 Related IT Skills in Gloucester

For the 6 months to 25 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region with a requirement for Service Delivery.

1 52 (69.33%) DV Cleared
1 52 (69.33%) Security Cleared
2 49 (65.33%) Problem Management
3 48 (64.00%) Infrastructure Management
4 45 (60.00%) ITIL
4 45 (60.00%) SLA
5 38 (50.67%) ITIL V3
6 26 (34.67%) Windows
7 25 (33.33%) Microsoft
8 22 (29.33%) Active Directory
9 20 (26.67%) SCCM
9 20 (26.67%) Windows Server
10 17 (22.67%) Virtual Desktop
10 17 (22.67%) Service Management
10 17 (22.67%) MS Office
11 13 (17.33%) Business Continuity
12 12 (16.00%) SC Cleared
13 11 (14.67%) VoIP
14 10 (13.33%) Avaya
14 10 (13.33%) Finance
14 10 (13.33%) CMS
14 10 (13.33%) BCP
14 10 (13.33%) NICE Systems
14 10 (13.33%) Business Continuity Planning
15 5 (6.67%) MS Exchange
15 5 (6.67%) Windows 7
16 4 (5.33%) VMware Infrastructure
16 4 (5.33%) Incident Management
16 4 (5.33%) SQL Server
16 4 (5.33%) SQL

Service Delivery
Top Related IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (13.33%) CMS
2 5 (6.67%) MS Exchange
Applications
1 17 (22.67%) MS Office
2 3 (4.00%) MS Excel
3 1 (1.33%) MS Visio
Cloud Services
1 1 (1.33%) Office 365
Communications & Networking
1 11 (14.67%) VoIP
2 3 (4.00%) SAN
3 2 (2.67%) FTP
3 2 (2.67%) HTTP
3 2 (2.67%) NAS
3 2 (2.67%) TCP/IP
4 1 (1.33%) Cisco ASA
4 1 (1.33%) Cisco IPT
4 1 (1.33%) DHCP
4 1 (1.33%) DNS
4 1 (1.33%) EIGRP
4 1 (1.33%) FWSM
4 1 (1.33%) Internet
4 1 (1.33%) IP Telephony
4 1 (1.33%) LAN
4 1 (1.33%) MGCP
4 1 (1.33%) Network Security
4 1 (1.33%) SSL
4 1 (1.33%) VPN
4 1 (1.33%) WAN
Database & Business Intelligence
1 4 (5.33%) SQL Server
2 2 (2.67%) Microsoft Analysis Services
2 2 (2.67%) SQL Server 2012
2 2 (2.67%) SQL Server 2014
2 2 (2.67%) SQL Server Analysis Services
2 2 (2.67%) SQL Server Integration Services
2 2 (2.67%) SQL Server Reporting Services
General
1 10 (13.33%) Finance
2 1 (1.33%) Telecoms
Job Titles
1 22 (29.33%) Service Manager
2 21 (28.00%) Service Level Manager
3 20 (26.67%) Analyst
4 10 (13.33%) Infrastructure Engineer
4 10 (13.33%) Service Analyst
4 10 (13.33%) Service Desk Analyst
4 10 (13.33%) Support Engineer
5 8 (10.67%) 2nd Line Engineer
5 8 (10.67%) 2nd Line Support
5 8 (10.67%) 2nd Line Support Engineer
5 8 (10.67%) Support Analyst
6 3 (4.00%) Information Governance Officer
6 3 (4.00%) Information Officer
6 3 (4.00%) Service Desk Team Leader
6 3 (4.00%) Team Leader
7 2 (2.67%) Applications Project Manager
7 2 (2.67%) IT Project Manager
7 2 (2.67%) SQL DBA
7 2 (2.67%) Web Manager
7 2 (2.67%) Web Project Manager
Miscellaneous
1 3 (4.00%) Freedom of Information
2 2 (2.67%) Analytical Skills
2 2 (2.67%) Celerra
2 2 (2.67%) CLARiiON
2 2 (2.67%) EMC VNX
2 2 (2.67%) Wiki
3 1 (1.33%) IVR
3 1 (1.33%) Linux Command Line
3 1 (1.33%) Management Information System
Operating Systems
1 26 (34.67%) Windows
2 20 (26.67%) Windows Server
3 5 (6.67%) Windows 7
4 4 (5.33%) Windows 10
5 2 (2.67%) Data ONTAP
5 2 (2.67%) Linux
5 2 (2.67%) Solaris
5 2 (2.67%) Unix
6 1 (1.33%) Windows Server 2003
6 1 (1.33%) Windows Server 2008
6 1 (1.33%) Windows Server 2012
Processes & Methodologies
1 49 (65.33%) Problem Management
2 48 (64.00%) Infrastructure Management
3 45 (60.00%) ITIL
4 38 (50.67%) ITIL V3
5 17 (22.67%) Service Management
6 13 (17.33%) Business Continuity
7 10 (13.33%) BCP
7 10 (13.33%) Business Continuity Planning
8 4 (5.33%) Coaching
8 4 (5.33%) Incident Management
9 3 (4.00%) Data Protection
9 3 (4.00%) Information Governance
9 3 (4.00%) Information Management
9 3 (4.00%) Information Security
9 3 (4.00%) PRINCE2
9 3 (4.00%) Records Management
10 2 (2.67%) Project Management
10 2 (2.67%) SDLC
10 2 (2.67%) Software Delivery
10 2 (2.67%) Storage Virtualisation
Programming Languages
1 4 (5.33%) SQL
2 2 (2.67%) Shell Script
Qualifications
1 52 (69.33%) DV Cleared
1 52 (69.33%) Security Cleared
2 12 (16.00%) SC Cleared
3 1 (1.33%) CCNA
3 1 (1.33%) CCNP
3 1 (1.33%) Cisco Certification
Quality Assurance & Compliance
1 45 (60.00%) SLA
2 3 (4.00%) ISO/IEC 27001
System Software
1 22 (29.33%) Active Directory
2 17 (22.67%) Virtual Desktop
3 4 (5.33%) VMware Infrastructure
4 2 (2.67%) EMC RecoverPoint
4 2 (2.67%) NFS
5 1 (1.33%) Terminal Services
5 1 (1.33%) vSphere
Systems Management
1 20 (26.67%) SCCM
2 2 (2.67%) HP Data Protector
2 2 (2.67%) NetBackup
2 2 (2.67%) Oracle RMAN
2 2 (2.67%) SnapMirror
2 2 (2.67%) SnapVault
3 1 (1.33%) AirWatch
3 1 (1.33%) Cisco CUCM
3 1 (1.33%) Cisco UCCE
3 1 (1.33%) Cisco UCCX
3 1 (1.33%) SCOM
3 1 (1.33%) WSUS
Vendors
1 25 (33.33%) Microsoft
2 10 (13.33%) Avaya
2 10 (13.33%) NICE Systems
3 4 (5.33%) VMware
4 2 (2.67%) 3PAR
4 2 (2.67%) Brocade
4 2 (2.67%) Cisco
4 2 (2.67%) Civica
4 2 (2.67%) EMC
4 2 (2.67%) HP
4 2 (2.67%) Isilon
4 2 (2.67%) NetApp
4 2 (2.67%) Oracle
5 1 (1.33%) Aruba
5 1 (1.33%) CheckPoint
5 1 (1.33%) Citrix
5 1 (1.33%) CommVault
5 1 (1.33%) Juniper
5 1 (1.33%) Meru Networks