Service Delivery Jobs in Gloucestershire

Service Delivery
South West > Gloucestershire

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 86 99 96
Rank change year-on-year +13 -3 +6
Permanent jobs citing Service Delivery 56 24 27
As % of all permanent jobs advertised in Gloucestershire 3.19% 1.92% 2.12%
As % of the Processes & Methodologies category 3.67% 1.98% 2.20%
Number of salaries quoted 52 17 21
10th Percentile £30,000 £50,000 -
25th Percentile £35,000 £57,500 £43,023
Median annual salary (50th Percentile) £55,000 £62,500 £55,000
Median % change year-on-year -12.00% +13.64% +4.76%
75th Percentile £62,500 £68,750 £67,500
90th Percentile £72,500 - £77,500
South West median annual salary £50,000 £45,000 £47,500
% change year-on-year +11.11% -5.26% +18.75%

All Process and Methodology Skills
Gloucestershire

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,527 1,214 1,226
As % of all permanent jobs advertised in Gloucestershire 87.01% 96.89% 96.46%
Number of salaries quoted 1,082 486 752
10th Percentile £27,500 £30,625 £28,875
25th Percentile £35,500 £41,250 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £62,500 £73,438 £63,750
90th Percentile £77,500 £82,500 £71,250
South West median annual salary £50,500 £52,500 £50,000
% change year-on-year -3.81% +5.00% +7.42%

Service Delivery
Job Vacancy Trend in Gloucestershire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Service Delivery in Gloucestershire

Service Delivery
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing Service Delivery in Gloucestershire.

Salary trend for Service Delivery in Gloucestershire

Service Delivery
Salary Histogram in Gloucestershire

Salary distribution for jobs citing Service Delivery in Gloucestershire over the 6 months to 29 April 2024.

Salary histogram for Service Delivery in Gloucestershire

Service Delivery
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Gloucestershire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham -8 16 £52,500 -17.65% 1
Cirencester +4 15 £70,000 - 2
Gloucester +17 12 £51,250 -18.00%
Fairford - 6 £35,000 -
Tewkesbury -11 1 £65,000 -3.70%
Stroud - 1 - -
Service Delivery
South West

Service Delivery
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.29%) Microsoft Exchange
2 1 (1.79%) SharePoint
Applications
1 4 (7.14%) Microsoft Office
Cloud Services
1 10 (17.86%) Microsoft 365
2 2 (3.57%) Azure
3 1 (1.79%) AWS
3 1 (1.79%) OneDrive
3 1 (1.79%) SaaS
Communications & Networking
1 5 (8.93%) TCP/IP
2 4 (7.14%) LAN
2 4 (7.14%) PBX
2 4 (7.14%) Remote Desktop
2 4 (7.14%) VoIP
2 4 (7.14%) WAN
3 1 (1.79%) DHCP
3 1 (1.79%) DNS
3 1 (1.79%) Firewall
3 1 (1.79%) Internet
3 1 (1.79%) NetScaler
3 1 (1.79%) SAN
3 1 (1.79%) VPN
3 1 (1.79%) Wireless
General
1 20 (35.71%) Social Skills
2 12 (21.43%) Documentation Skills
2 12 (21.43%) Finance
3 8 (14.29%) Influencing Skills
3 8 (14.29%) Organisational Skills
3 8 (14.29%) Retail
4 6 (10.71%) Electronics
5 4 (7.14%) Manufacturing
5 4 (7.14%) Public Sector
5 4 (7.14%) Telecoms
6 1 (1.79%) Inclusion and Diversity
6 1 (1.79%) Law
6 1 (1.79%) Local Government
Job Titles
1 19 (33.93%) Service Manager
2 14 (25.00%) Delivery Manager
2 14 (25.00%) Service Delivery Manager
3 10 (17.86%) Senior
3 10 (17.86%) Senior Delivery Manager
3 10 (17.86%) Senior Manager
3 10 (17.86%) Senior Service Delivery Manager
3 10 (17.86%) Senior Service Manager
3 10 (17.86%) Service Delivery Engineer
4 7 (12.50%) Head of IT
4 7 (12.50%) Head of Support
4 7 (12.50%) IT Manager
4 7 (12.50%) IT Support
5 6 (10.71%) Analyst
6 5 (8.93%) IT Services Manager
6 5 (8.93%) IT Technician
7 4 (7.14%) Service Analyst
7 4 (7.14%) Service Design Manager
7 4 (7.14%) Service Transition Manager
7 4 (7.14%) Transition Manager
Miscellaneous
1 9 (16.07%) Driving Licence
2 4 (7.14%) Virtual Team
3 3 (5.36%) Data Structures
3 3 (5.36%) Self-Motivation
4 2 (3.57%) Cyber Threat
4 2 (3.57%) PKI
4 2 (3.57%) Security Operations Centre
5 1 (1.79%) Management Information System
5 1 (1.79%) Replication
Operating Systems
1 20 (35.71%) Windows
2 16 (28.57%) Windows 10
3 10 (17.86%) Windows Server
4 5 (8.93%) Windows 7
4 5 (8.93%) Windows Server 2008
4 5 (8.93%) Windows Server 2012
4 5 (8.93%) Windows Server 2016
5 3 (5.36%) Linux
6 1 (1.79%) Windows Server 2019
Processes & Methodologies
1 33 (58.93%) ITIL
2 22 (39.29%) Customer Service
3 15 (26.79%) Service Management
4 14 (25.00%) Mentoring
5 10 (17.86%) Contract Negotiation
6 9 (16.07%) Presales
6 9 (16.07%) Stakeholder Management
7 8 (14.29%) Incident Management
7 8 (14.29%) Incident Response
7 8 (14.29%) Project Management
8 7 (12.50%) PDCA
8 7 (12.50%) Problem Management
8 7 (12.50%) Problem-Solving
9 6 (10.71%) Project Delivery
10 4 (7.14%) Co-Creation
10 4 (7.14%) Continuous Improvement
10 4 (7.14%) Service Design
10 4 (7.14%) Technology Transformation
11 3 (5.36%) Business Analysis
11 3 (5.36%) Data Mapping
Programming Languages
1 4 (7.14%) PowerShell
2 3 (5.36%) SQL
Qualifications
1 8 (14.29%) Security Cleared
2 4 (7.14%) DV Cleared
2 4 (7.14%) ITIL Certification
3 3 (5.36%) MCSE
3 3 (5.36%) Microsoft Certification
3 3 (5.36%) SC Cleared
4 1 (1.79%) BPSS Clearance
4 1 (1.79%) NVQ Level 3
Quality Assurance & Compliance
1 12 (21.43%) SLA
2 4 (7.14%) ISO/IEC 27001
System Software
1 14 (25.00%) Active Directory
2 5 (8.93%) VMware Infrastructure
3 4 (7.14%) vSphere
4 1 (1.79%) Virtual Servers
4 1 (1.79%) VMware ESXi
4 1 (1.79%) XenDesktop
Systems Management
1 5 (8.93%) SCCM
2 3 (5.36%) Ansible
3 2 (3.57%) Puppet
4 1 (1.79%) Kubernetes
4 1 (1.79%) Microsoft Intune
4 1 (1.79%) vCenter Server
4 1 (1.79%) WSUS
Vendors
1 18 (32.14%) Microsoft
2 9 (16.07%) ServiceNow
3 5 (8.93%) VMware
4 4 (7.14%) HP
4 4 (7.14%) Symantec
5 3 (5.36%) Oracle
6 1 (1.79%) Citrix
6 1 (1.79%) Dell
6 1 (1.79%) Meraki
6 1 (1.79%) Meru Networks
6 1 (1.79%) Sophos
6 1 (1.79%) Veeam