The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 65 65 84
Rank change year-on-year
0 +19
Permanent jobs citing Service Delivery 26 25 8
As % of all permanent IT jobs located in Gloucestershire 2.65% 2.69% 0.93%
As % of the Processes & Methodologies category 3.21% 3.65% 1.19%
Number of salaries quoted 22 21 8
Average salary £37,500 £48,500 £31,250
Average salary % change year-on-year
-22.68% +55.20%
90% offered a salary of more than £30,250 £23,000 £23,050
10% offered a salary of more than £55,000 £52,500 £49,750
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
809 684 673
As % of all permanent IT jobs located in Gloucestershire 82.38% 73.71% 78.35%
Number of salaries quoted 679 545 610
Average salary £45,000 £40,000 £36,500
Average salary % change year-on-year
+12.50% +9.58%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £62,500 £52,500 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Gloucestershire

Service Delivery
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Gloucestershire region.

Service Delivery Salary Trend in Gloucestershire

Service Delivery
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Gloucestershire region over the 3 months to 6 July 2015.

Service Delivery Salary Histogram in Gloucestershire

Service Delivery
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Gloucestershire region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham 0 6 £35,000 -30.00%
Stroud - 3 £37,500 -
Gloucester -4 2 £55,000 +141.75%
Fairford - 2 £29,750 -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 6 July 2015, IT jobs across the Gloucestershire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 25 (50.00%) Windows
2 19 (38.00%) ITIL
3 13 (26.00%) SQL
4 10 (20.00%) VMware
5 9 (18.00%) Finance
5 9 (18.00%) BPEL
5 9 (18.00%) Oracle Database 11g
5 9 (18.00%) Configuration Management
5 9 (18.00%) .NET
5 9 (18.00%) J2EE
5 9 (18.00%) C
5 9 (18.00%) C#
5 9 (18.00%) Java
5 9 (18.00%) PL/SQL
5 9 (18.00%) Oracle
5 9 (18.00%) UNIX
5 9 (18.00%) Tomcat
5 9 (18.00%) Windows Server 2008
5 9 (18.00%) Oracle Database
6 8 (16.00%) Linux
6 8 (16.00%) Windows XP
6 8 (16.00%) DHCP
6 8 (16.00%) Project Management
7 7 (14.00%) Service Management
7 7 (14.00%) Change Management
7 7 (14.00%) Time Management
7 7 (14.00%) MS Excel
7 7 (14.00%) Active Directory
7 7 (14.00%) Windows 7
8 6 (12.00%) Windows Server 2012

Service Delivery
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 6 July 2015, IT jobs across the Gloucestershire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 9 (18.00%) Tomcat
2 6 (12.00%) MS Exchange
3 3 (6.00%) Apache
4 1 (2.00%) IIS
4 1 (2.00%) SharePoint
4 1 (2.00%) Exchange Server 2010
Applications
1 7 (14.00%) MS Excel
2 3 (6.00%) MS Office
3 2 (4.00%) PowerPivot
Business Applications
1 1 (2.00%) SAP Oil and Gas
Cloud Services
1 2 (4.00%) SaaS
Communications & Networking
1 8 (16.00%) DHCP
2 5 (10.00%) WAN
2 5 (10.00%) LAN
2 5 (10.00%) SAN
2 5 (10.00%) Intranet
2 5 (10.00%) DNS
3 4 (8.00%) TCP/IP
3 4 (8.00%) Internet
4 3 (6.00%) Wireless
5 2 (4.00%) VoIP
5 2 (4.00%) SMTP
5 2 (4.00%) SSL
6 1 (2.00%) FTP
6 1 (2.00%) HTTP
6 1 (2.00%) LDAP
6 1 (2.00%) PBX
6 1 (2.00%) Wireshark
6 1 (2.00%) Network Security
6 1 (2.00%) tcpdump
6 1 (2.00%) Skype
Database & Business Intelligence
1 9 (18.00%) Oracle Database 11g
1 9 (18.00%) Oracle Database
2 5 (10.00%) SQL Server
3 4 (8.00%) SQL Server 2005
3 4 (8.00%) SQL Server 2008
4 2 (4.00%) SQL Server Reporting Services
5 1 (2.00%) MySQL
General
1 9 (18.00%) Finance
2 3 (6.00%) Manufacturing
2 3 (6.00%) Telecoms
3 1 (2.00%) Electronics
3 1 (2.00%) Advertising
3 1 (2.00%) Retail
3 1 (2.00%) Local Government
3 1 (2.00%) Marketing
Job Titles
1 15 (30.00%) Support Engineer
2 14 (28.00%) Delivery Manager
3 11 (22.00%) Applications Support
4 9 (18.00%) Applications Support Engineer
5 8 (16.00%) Services Delivery Manager
5 8 (16.00%) Service Manager
6 6 (12.00%) Technical Manager
6 6 (12.00%) Technical Delivery Manager
7 5 (10.00%) 3rd Line Support
7 5 (10.00%) Analyst
8 4 (8.00%) Administrator
8 4 (8.00%) 3rd Line Support Engineer
9 3 (6.00%) IT Support
9 3 (6.00%) IT Support Technician
9 3 (6.00%) IT Services Delivery Manager
9 3 (6.00%) IT Services Manager
9 3 (6.00%) Systems Administrator
9 3 (6.00%) Support Technician
9 3 (6.00%) Infrastructure Engineer
10 2 (4.00%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 9 (18.00%) .NET
1 9 (18.00%) J2EE
Miscellaneous
1 2 (4.00%) Computer Science
1 2 (4.00%) Analytical Skills
2 1 (2.00%) Video Conferencing
2 1 (2.00%) iPhone
2 1 (2.00%) PMI
2 1 (2.00%) DTV
2 1 (2.00%) Statistics
Operating Systems
1 25 (50.00%) Windows
2 9 (18.00%) Windows Server 2008
2 9 (18.00%) UNIX
3 8 (16.00%) Linux
3 8 (16.00%) Windows XP
4 7 (14.00%) Windows 7
5 6 (12.00%) Windows Server 2012
6 5 (10.00%) Windows 8
7 4 (8.00%) Windows Server 2003
Processes & Methodologies
1 19 (38.00%) ITIL
2 9 (18.00%) Configuration Management
2 9 (18.00%) BPEL
3 8 (16.00%) Project Management
4 7 (14.00%) Service Management
4 7 (14.00%) Change Management
4 7 (14.00%) Time Management
5 5 (10.00%) Incident Management
6 4 (8.00%) Information Security
6 4 (8.00%) Continuous Improvement
7 3 (6.00%) Capacity Management
7 3 (6.00%) Service Continuity Management
7 3 (6.00%) Problem Management
7 3 (6.00%) Release Management
8 2 (4.00%) Resource Management
8 2 (4.00%) Cyber Security
8 2 (4.00%) Network Architecture
8 2 (4.00%) Line Management
8 2 (4.00%) SIEM
9 1 (2.00%) Mentoring
Programming Languages
1 13 (26.00%) SQL
2 9 (18.00%) C
2 9 (18.00%) C#
2 9 (18.00%) Java
2 9 (18.00%) PL/SQL
3 2 (4.00%) VBA
Qualifications
1 6 (12.00%) Security Cleared
2 5 (10.00%) Degree
2 5 (10.00%) ITIL Certification
3 3 (6.00%) SC Cleared
3 3 (6.00%) DV Cleared
4 2 (4.00%) Microsoft Certification
5 1 (2.00%) MCSE
5 1 (2.00%) PMI Certification
5 1 (2.00%) MCITP
Quality Assurance & Compliance
1 3 (6.00%) SLA
1 3 (6.00%) ISO/IEC 27001
System Software
1 7 (14.00%) Active Directory
2 3 (6.00%) VMware Infrastructure
3 2 (4.00%) XenApp
3 2 (4.00%) vSphere
4 1 (2.00%) XenDesktop
4 1 (2.00%) Postfix
4 1 (2.00%) VMware ESX
4 1 (2.00%) Snort
Systems Management
1 3 (6.00%) SCCM
2 2 (4.00%) SCOM
3 1 (2.00%) NetVault Backup
3 1 (2.00%) WSUS
Vendors
1 10 (20.00%) VMware
2 9 (18.00%) Oracle
3 6 (12.00%) Citrix
3 6 (12.00%) Microsoft
4 2 (4.00%) HP
4 2 (4.00%) Business Objects
4 2 (4.00%) Cisco
5 1 (2.00%) LANDesk
5 1 (2.00%) SAP
5 1 (2.00%) Avaya
5 1 (2.00%) Salesforce.com
5 1 (2.00%) Dell
5 1 (2.00%) EMC