The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank - - 102
Permanent jobs requiring a 1st Line Support Analyst 0 0 4
As % of all permanent IT jobs located in Gloucestershire - - 0.33%
As % of the Job Titles category - - 0.33%
Number of salaries quoted 0 0 4
Average salary - - £19,500
UK excluding London average salary £19,000 £18,000 £19,000
% change year-on-year
+5.55% -5.26%
1st Line Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
783 684 1200
As % of all permanent IT jobs located in Gloucestershire 95.60% 95.80% 97.72%
Number of salaries quoted 674 610 1075
Average salary £36,000 £37,500 £35,500
Average salary % change year-on-year
-4.00% +5.63%
90% offered a salary of more than £23,500 £26,500 £22,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Gloucestershire

1st Line Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Gloucestershire region.

1st Line Support Analyst Salary Trend in Gloucestershire

1st Line Support Analyst
Top 19 Related IT Skills in Gloucestershire

For the 6 months to 18 September 2014, IT jobs across the Gloucestershire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 6 (100.00%) Windows XP
1 6 (100.00%) Windows
2 5 (83.33%) DNS
2 5 (83.33%) Microsoft
2 5 (83.33%) LAN
2 5 (83.33%) WAN
2 5 (83.33%) DHCP
2 5 (83.33%) MS Office
3 4 (66.67%) TCP/IP
3 4 (66.67%) Active Directory
4 3 (50.00%) Windows 7
5 2 (33.33%) Internet
5 2 (33.33%) Windows Server 2008
5 2 (33.33%) Structured Cabling
5 2 (33.33%) MS Excel
5 2 (33.33%) HTML
5 2 (33.33%) IIS
6 1 (16.67%) ITIL
6 1 (16.67%) Citrix

1st Line Support Analyst
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 18 September 2014, IT jobs across the Gloucestershire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) IIS
Applications
1 5 (83.33%) MS Office
2 2 (33.33%) MS Excel
Communications & Networking
1 5 (83.33%) DNS
1 5 (83.33%) LAN
1 5 (83.33%) WAN
1 5 (83.33%) DHCP
2 4 (66.67%) TCP/IP
3 2 (33.33%) Internet
3 2 (33.33%) Structured Cabling
Libraries, Frameworks & Software Standards
1 2 (33.33%) HTML
Operating Systems
1 6 (100.00%) Windows XP
1 6 (100.00%) Windows
2 3 (50.00%) Windows 7
3 2 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (16.67%) ITIL
System Software
1 4 (66.67%) Active Directory
Vendors
1 5 (83.33%) Microsoft
2 1 (16.67%) Citrix