The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank - 88 93
Permanent jobs requiring a 1st Line Support Analyst 0 3 1
As % of all permanent IT jobs located in Gloucestershire - 0.31% 0.11%
As % of the Job Titles category - 0.34% 0.12%
Number of salaries quoted 0 3 1
Average salary - £23,500 £14,000
Average salary % change year-on-year
- +67.85%
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1013 895 850
As % of all permanent IT jobs located in Gloucestershire 95.39% 93.33% 96.59%
Number of salaries quoted 833 747 764
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £25,000
10% offered a salary of more than £60,000 £46,000 £51,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Gloucestershire

1st Line Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Gloucestershire region.

1st Line Support Analyst Salary Trend in Gloucestershire

1st Line Support Analyst
Top 17 Related IT Skills in Gloucestershire

For the 6 months to 27 May 2015, IT jobs across the Gloucestershire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) Windows
1 1 (100.00%) MS Excel
1 1 (100.00%) Windows XP
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Service Delivery
1 1 (100.00%) Incident Management
1 1 (100.00%) XenApp
1 1 (100.00%) XenDesktop
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8

1st Line Support Analyst
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 27 May 2015, IT jobs across the Gloucestershire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
1 1 (100.00%) MS Excel
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
Processes & Methodologies
1 1 (100.00%) Service Delivery
1 1 (100.00%) Incident Management
Qualifications
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) XenApp
1 1 (100.00%) XenDesktop
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix