The statistics below represent IT jobs advertised across the South West region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 223 242 218
Rank change year-on-year
+19 -24
Permanent jobs requiring a 1st Line Support Analyst 14 10 20
As % of all permanent IT jobs located in the South West 0.26% 0.17% 0.33%
As % of the Job Titles category 0.27% 0.18% 0.34%
Number of salaries quoted 14 10 20
Median salary £21,750 £20,500 £20,000
Median salary % change year-on-year
+6.09% +2.50%
90% offered a salary of more than £18,300 £20,425 £15,500
10% offered a salary of more than £28,500 £24,000 £25,000
UK excluding London median salary £20,000 £20,500 £20,500
% change year-on-year
-2.43% -
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5257 5707 5930
As % of all permanent IT jobs located in the South West 97.19% 96.98% 97.71%
Number of salaries quoted 4438 4859 4897
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £55,000 £55,000 £55,648
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South West

1st Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South West region.

1st Line Support Analyst Salary Trend in the South West

1st Line Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South West region over the 3 months to 27 July 2016.

1st Line Support Analyst Salary Histogram in the South West

1st Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the South West region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +30 6 £25,000 +19.04%
Gloucestershire - 5 £19,000 - 1
Cornwall - 3 £20,500 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 27 July 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 1st Line Support Analyst in the job title.

1 28 (84.85%) Windows
2 23 (69.70%) Microsoft
3 21 (63.64%) Firewall
3 21 (63.64%) VMware
4 19 (57.58%) Active Directory
5 15 (45.45%) VPN
5 15 (45.45%) VoIP
5 15 (45.45%) Windows 7
6 14 (42.42%) Microsoft Azure
6 14 (42.42%) Capacity Planning
6 14 (42.42%) Office 365
6 14 (42.42%) VMware Infrastructure
6 14 (42.42%) WatchGuard
6 14 (42.42%) Data Protection
6 14 (42.42%) PBX
6 14 (42.42%) Data Protection Act
7 12 (36.36%) Windows 8
8 10 (30.30%) Windows 10
9 8 (24.24%) MS Exchange
10 7 (21.21%) Cisco
10 7 (21.21%) Windows Server 2003
10 7 (21.21%) Windows Server 2012
11 6 (18.18%) SC Cleared
11 6 (18.18%) Security Cleared
11 6 (18.18%) Exchange Server 2010
11 6 (18.18%) Juniper
11 6 (18.18%) Exchange Server 2007
12 4 (12.12%) Problem Management
12 4 (12.12%) Service Management
12 4 (12.12%) Network+ Certification

1st Line Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (24.24%) MS Exchange
2 6 (18.18%) Exchange Server 2007
2 6 (18.18%) Exchange Server 2010
3 2 (6.06%) IIS
Applications
1 3 (9.09%) MS Office
2 2 (6.06%) MS Excel
Cloud Services
1 14 (42.42%) Microsoft Azure
1 14 (42.42%) Office 365
Communications & Networking
1 21 (63.64%) Firewall
2 15 (45.45%) VoIP
2 15 (45.45%) VPN
3 14 (42.42%) PBX
4 2 (6.06%) DHCP
4 2 (6.06%) DNS
4 2 (6.06%) Internet
4 2 (6.06%) LAN
4 2 (6.06%) Structured Cabling
4 2 (6.06%) TCP/IP
4 2 (6.06%) WAN
5 1 (3.03%) IP Telephony
5 1 (3.03%) ISDN
5 1 (3.03%) MPLS
5 1 (3.03%) VLAN
Database & Business Intelligence
1 1 (3.03%) SQL Server
General
1 2 (6.06%) Finance
Libraries, Frameworks & Software Standards
1 2 (6.06%) HTML
Miscellaneous
1 14 (42.42%) Data Protection Act
2 4 (12.12%) Analytical Skills
2 4 (12.12%) User Experience
3 2 (6.06%) Virtual Team
4 1 (3.03%) Computer Science
Operating Systems
1 28 (84.85%) Windows
2 15 (45.45%) Windows 7
3 12 (36.36%) Windows 8
4 10 (30.30%) Windows 10
5 7 (21.21%) Windows Server 2003
5 7 (21.21%) Windows Server 2012
6 3 (9.09%) Windows Server
6 3 (9.09%) Windows Server 2008
Processes & Methodologies
1 14 (42.42%) Capacity Planning
1 14 (42.42%) Data Protection
2 4 (12.12%) Configuration Management
2 4 (12.12%) Information Security
2 4 (12.12%) Problem Management
2 4 (12.12%) Service Management
3 3 (9.09%) ITIL
4 1 (3.03%) Agile Software Development
4 1 (3.03%) CRM
Qualifications
1 6 (18.18%) SC Cleared
1 6 (18.18%) Security Cleared
2 4 (12.12%) A+ Certification
2 4 (12.12%) MCP
2 4 (12.12%) Network+ Certification
3 3 (9.09%) Degree
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 19 (57.58%) Active Directory
2 14 (42.42%) VMware Infrastructure
3 2 (6.06%) XenApp
4 1 (3.03%) Terminal Services
Vendors
1 23 (69.70%) Microsoft
2 21 (63.64%) VMware
3 14 (42.42%) WatchGuard
4 7 (21.21%) Cisco
5 6 (18.18%) Juniper
6 2 (6.06%) Citrix
7 1 (3.03%) Google
7 1 (3.03%) Sage
Gloucestershire
Big Red Recruitment
Salary: £16000 - £22000 per annum + Pension
Posted: 21 hours ago