1st Line Support Analyst Jobs in the South West

1st Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst across the South West region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South West region.

1st Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South West region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location (Click each for more statistics)	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year	Find Job Vacancies
Somerset	-	12	£19,500	-
Wiltshire	+7	2	£18,500	-27.45%	1
Devon	+1	2	£17,000	-17.07%	1
Gloucestershire	-	1	£14,000	-	1
Bristol	-	1	£18,000	-
1st Line Support Analyst England

1st Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the South West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 14 (58.33%) ITIL 2 9 (37.50%) Windows 2 9 (37.50%) ITIL Certification 3 4 (16.67%) Windows XP 4 3 (12.50%) MS Office 4 3 (12.50%) MS Excel 4 3 (12.50%) Microsoft 5 2 (8.333%) Adobe 5 2 (8.333%) CRM 5 2 (8.333%) SLA 5 2 (8.333%) Retail 5 2 (8.333%) Windows 7 6 1 (4.167%) Local Government 6 1 (4.167%) Incident Management 6 1 (4.167%) Fat Client

6 1 (4.167%) Security Cleared 6 1 (4.167%) SQL 6 1 (4.167%) Thin Client 6 1 (4.167%) Terminal Services 6 1 (4.167%) Windows Server 2003 6 1 (4.167%) Internet 6 1 (4.167%) Service Delivery 6 1 (4.167%) Management Information System 6 1 (4.167%) Back Office 6 1 (4.167%) Telecoms 6 1 (4.167%) Workflow 6 1 (4.167%) Contact Management 6 1 (4.167%) Finance 6 1 (4.167%) Cisco 6 1 (4.167%) Active Directory

1st Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the South West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (4.167%) XML	Application Platforms 1 1 (4.167%) MS Exchange
Applications 1 3 (12.50%) MS Office 1 3 (12.50%) MS Excel	Communications & Networking 1 1 (4.167%) Internet 1 1 (4.167%) LAN 1 1 (4.167%) WAN
General 1 2 (8.333%) Retail 2 1 (4.167%) Local Government 2 1 (4.167%) Back Office 2 1 (4.167%) Telecoms 2 1 (4.167%) Finance	Miscellaneous 1 1 (4.167%) Fat Client 1 1 (4.167%) Thin Client 1 1 (4.167%) Management Information System
Operating Systems 1 9 (37.50%) Windows 2 4 (16.67%) Windows XP 3 2 (8.333%) Windows 7 4 1 (4.167%) Windows Server 2003 4 1 (4.167%) UNIX	Processes & Methodologies 1 14 (58.33%) ITIL 2 2 (8.333%) CRM 3 1 (4.167%) Incident Management 3 1 (4.167%) Service Delivery 3 1 (4.167%) Workflow 3 1 (4.167%) Contact Management
Programming Languages 1 1 (4.167%) SQL	Qualifications 1 9 (37.50%) ITIL Certification 2 1 (4.167%) Security Cleared 2 1 (4.167%) Microsoft Certification 2 1 (4.167%) MCP
Quality Assurance & Compliance 1 2 (8.333%) SLA	System Software 1 1 (4.167%) Terminal Services 1 1 (4.167%) Active Directory
Vendors 1 3 (12.50%) Microsoft 2 2 (8.333%) Adobe 3 1 (4.167%) Cisco