The statistics below represent IT jobs advertised across the South West region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
First Line Support Analyst
England / South West
Rank 220 243 238
Rank change year-on-year
+23 -5
Permanent jobs requiring a 1st Line Support Analyst 19 8 6
As % of all permanent IT jobs located in the South West 0.37% 0.14% 0.10%
As % of the Job Titles category 0.39% 0.14% 0.10%
Number of salaries quoted 19 8 6
Median salary £19,000 £19,750 £23,500
Median salary % change year-on-year
-3.79% -15.95%
90% offered a salary of more than £17,500 £16,500 £21,000
10% offered a salary of more than £22,500 £22,500 £24,750
UK excluding London median salary £21,500 £20,500 £20,500
% change year-on-year
+4.87% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4905 5628 5819
As % of all permanent IT jobs located in the South West 96.52% 97.12% 97.81%
Number of salaries quoted 4073 4686 4933
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £60,805 £55,000 £57,500
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

1st Line Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South West

1st Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South West region.

1st Line Support Analyst Salary Trend in the South West

1st Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the South West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset - 9 £19,000 - 1
Wiltshire +22 7 £18,500 -17.77%
Bristol +10 3 £21,500 +30.30% 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 23 February 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 1st Line Support Analyst in the job title.

1 14 (43.75%) ITIL
2 12 (37.50%) SLA
2 12 (37.50%) Active Directory
3 11 (34.38%) MS Excel
4 10 (31.25%) Windows
4 10 (31.25%) Microsoft
5 7 (21.88%) Analytical Skills
5 7 (21.88%) MS Office
6 6 (18.75%) MS Exchange
6 6 (18.75%) SC Cleared
6 6 (18.75%) Security Cleared
6 6 (18.75%) Time Management
7 5 (15.63%) Incident Management
7 5 (15.63%) Office 365
7 5 (15.63%) CRM
8 4 (12.50%) Linux
8 4 (12.50%) Linux Command Line
9 3 (9.38%) SaaS
9 3 (9.38%) Service Management
10 2 (6.25%) Intranet
10 2 (6.25%) Mentoring
10 2 (6.25%) Coaching
10 2 (6.25%) Windows 10
10 2 (6.25%) Windows 7
10 2 (6.25%) Degree
10 2 (6.25%) MS PowerPoint
11 1 (3.13%) Statistics
11 1 (3.13%) Marketing
11 1 (3.13%) Computer Science
11 1 (3.13%) XenApp

1st Line Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.75%) MS Exchange
Applications
1 11 (34.38%) MS Excel
2 7 (21.88%) MS Office
3 2 (6.25%) MS PowerPoint
Cloud Services
1 5 (15.63%) Office 365
2 3 (9.38%) SaaS
Communications & Networking
1 2 (6.25%) Intranet
2 1 (3.13%) Internet
Database & Business Intelligence
1 1 (3.13%) FileMaker
General
1 1 (3.13%) Marketing
Miscellaneous
1 7 (21.88%) Analytical Skills
2 4 (12.50%) Linux Command Line
3 1 (3.13%) Computer Science
Operating Systems
1 10 (31.25%) Windows
2 4 (12.50%) Linux
3 2 (6.25%) Windows 10
3 2 (6.25%) Windows 7
Processes & Methodologies
1 14 (43.75%) ITIL
2 6 (18.75%) Time Management
3 5 (15.63%) CRM
3 5 (15.63%) Incident Management
4 3 (9.38%) Service Management
5 2 (6.25%) Coaching
5 2 (6.25%) Mentoring
6 1 (3.13%) Identity Access Management
6 1 (3.13%) ITIL V3
6 1 (3.13%) Statistics
Qualifications
1 6 (18.75%) SC Cleared
1 6 (18.75%) Security Cleared
2 2 (6.25%) Degree
Quality Assurance & Compliance
1 12 (37.50%) SLA
System Software
1 12 (37.50%) Active Directory
2 1 (3.13%) XenApp
Systems Management
1 1 (3.13%) Nagios
Vendors
1 10 (31.25%) Microsoft
2 1 (3.13%) Adobe
2 1 (3.13%) Altiris
2 1 (3.13%) Citrix
Bath, Avon
Optima Connections
Salary: From £15,000 to £20,000 per annum + Benefits
Posted: 2 days ago
Bristol
CPS Group Limited
Salary: £20000 - £25000 per annum + competitive bonus package
Posted: 14 days ago