The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 213 210 206
Rank change year-on-year
-3 -4
Permanent jobs requiring a 1st Line Support Analyst 11 14 12
As % of all permanent IT jobs located in the South West 0.19% 0.26% 0.21%
As % of the Job Titles category 0.20% 0.27% 0.22%
Number of salaries quoted 11 13 11
Average salary £21,500 £16,500 £25,500
Average salary % change year-on-year
+30.30% -35.29%
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5538 5184 5377
As % of all permanent IT jobs located in the South West 95.40% 96.57% 95.02%
Number of salaries quoted 4668 4573 4653
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £53,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South West

1st Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South West region.

1st Line Support Analyst Salary Trend in the South West

1st Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South West region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Gloucestershire +6 3 £21,500 +17.80%
Bristol -2 3 £23,000 +27.77%
Devon -4 2 £18,125 +16.93%
Wiltshire -11 2 £23,125 -
Somerset -14 1 £16,500 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 17 April 2014, IT jobs across the South West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 11 (61.11%) ITIL
2 9 (50.00%) Windows
3 7 (38.89%) MS Office
4 6 (33.33%) ITIL Certification
4 6 (33.33%) MS Excel
4 6 (33.33%) Microsoft
5 5 (27.78%) Active Directory
5 5 (27.78%) Windows XP
6 3 (16.67%) DHCP
6 3 (16.67%) DNS
6 3 (16.67%) Citrix
7 2 (11.11%) SLA
7 2 (11.11%) MCP
7 2 (11.11%) MS Exchange
7 2 (11.11%) LAN
7 2 (11.11%) WAN
8 1 (5.56%) Ethernet
8 1 (5.56%) TCP/IP
8 1 (5.56%) VPN
8 1 (5.56%) UNIX
8 1 (5.56%) Cisco
8 1 (5.56%) OpenView
8 1 (5.56%) HP
8 1 (5.56%) Avaya
8 1 (5.56%) Mac OS X
8 1 (5.56%) Windows Server 2003
8 1 (5.56%) Firewall
8 1 (5.56%) Wireless
8 1 (5.56%) Finance
8 1 (5.56%) Automotive

1st Line Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 17 April 2014, IT jobs across the South West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) MS Exchange
2 1 (5.56%) Exchange Server 2003
Applications
1 7 (38.89%) MS Office
2 6 (33.33%) MS Excel
Communications & Networking
1 3 (16.67%) DHCP
1 3 (16.67%) DNS
2 2 (11.11%) LAN
2 2 (11.11%) WAN
3 1 (5.56%) Firewall
3 1 (5.56%) Wireless
3 1 (5.56%) Ethernet
3 1 (5.56%) TCP/IP
3 1 (5.56%) VPN
General
1 1 (5.56%) Finance
1 1 (5.56%) Automotive
1 1 (5.56%) Military
Miscellaneous
1 1 (5.56%) PDA
Operating Systems
1 9 (50.00%) Windows
2 5 (27.78%) Windows XP
3 1 (5.56%) Mac OS X
3 1 (5.56%) Windows Server 2003
3 1 (5.56%) Windows 7
3 1 (5.56%) Apple iOS
3 1 (5.56%) Windows 8
3 1 (5.56%) UNIX
Processes & Methodologies
1 11 (61.11%) ITIL
2 1 (5.56%) Web Design
Qualifications
1 6 (33.33%) ITIL Certification
2 2 (11.11%) MCP
3 1 (5.56%) Degree
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 5 (27.78%) Active Directory
Systems Management
1 1 (5.56%) OpenView
1 1 (5.56%) OVSD
Vendors
1 6 (33.33%) Microsoft
2 3 (16.67%) Citrix
3 1 (5.56%) Avaya
3 1 (5.56%) HP
3 1 (5.56%) Cisco