The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 248 239 219
Rank change year-on-year
-9 -20
Permanent jobs requiring a 1st Line Support Analyst 7 7 11
As % of all permanent IT jobs located in the South West 0.12% 0.12% 0.21%
As % of the Job Titles category 0.13% 0.12% 0.21%
Number of salaries quoted 7 7 11
Average salary £17,000 £23,000 £20,000
Average salary % change year-on-year
-26.08% +15.00%
90% offered a salary of more than £16,500 £18,800 £16,500
10% offered a salary of more than £22,500 £24,700 £22,250
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5525 5738 5201
As % of all permanent IT jobs located in the South West 97.03% 97.45% 96.96%
Number of salaries quoted 4640 4883 4422
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £57,500 £51,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South West

1st Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South West region.

1st Line Support Analyst Salary Trend in the South West

1st Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset +2 4 £19,750 -21.00% 1
Bristol - 2 £16,500 -
Wiltshire +5 1 £22,500 -7.21% 1
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 5 February 2016, IT jobs across the South West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 18 (90.00%) Windows
2 8 (40.00%) Windows 7
3 6 (30.00%) Windows 8
3 6 (30.00%) Microsoft
3 6 (30.00%) SQL
4 4 (20.00%) Oracle
4 4 (20.00%) SQL Server
4 4 (20.00%) ITIL
4 4 (20.00%) Active Directory
4 4 (20.00%) Microsoft Certification
4 4 (20.00%) Degree
4 4 (20.00%) Windows Server
4 4 (20.00%) Data Structures
5 3 (15.00%) Windows Server 2012
5 3 (15.00%) Apple iOS
5 3 (15.00%) Security Cleared
5 3 (15.00%) SLA
5 3 (15.00%) MS Office
6 2 (10.00%) IIS
6 2 (10.00%) VB.NET
6 2 (10.00%) .NET
6 2 (10.00%) C
6 2 (10.00%) C#
6 2 (10.00%) Java
6 2 (10.00%) MCSE
6 2 (10.00%) MCSA
6 2 (10.00%) SharePoint
6 2 (10.00%) MS Exchange
6 2 (10.00%) Internet
6 2 (10.00%) Mac OS X

1st Line Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 5 February 2016, IT jobs across the South West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) Exchange Server 2010
1 2 (10.00%) IIS
1 2 (10.00%) MS Exchange
1 2 (10.00%) SharePoint
2 1 (5.00%) Exchange Server 2007
Applications
1 3 (15.00%) MS Office
Cloud Services
1 2 (10.00%) Office 365
Communications & Networking
1 2 (10.00%) Internet
2 1 (5.00%) Firewall
2 1 (5.00%) LAN
2 1 (5.00%) TCP/IP
2 1 (5.00%) WAN
Database & Business Intelligence
1 4 (20.00%) SQL Server
2 2 (10.00%) SQL Server 2008
2 2 (10.00%) SQL Server 2012
Development Applications
1 2 (10.00%) SQL Server Management Studio (SSMS)
General
1 2 (10.00%) Manufacturing
2 1 (5.00%) Advertising
2 1 (5.00%) Banking
2 1 (5.00%) Finance
2 1 (5.00%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (10.00%) .NET
Miscellaneous
1 4 (20.00%) Data Structures
2 2 (10.00%) iPad
2 2 (10.00%) Statistics
3 1 (5.00%) Driving Licence
Operating Systems
1 18 (90.00%) Windows
2 8 (40.00%) Windows 7
3 6 (30.00%) Windows 8
4 4 (20.00%) Windows Server
5 3 (15.00%) Apple iOS
5 3 (15.00%) Windows Server 2012
6 2 (10.00%) Mac OS X
6 2 (10.00%) Windows 10
6 2 (10.00%) Windows Server 2008
7 1 (5.00%) Windows Server 2003
7 1 (5.00%) Windows XP
Processes & Methodologies
1 4 (20.00%) ITIL
2 1 (5.00%) Time Management
Programming Languages
1 6 (30.00%) SQL
2 2 (10.00%) C
2 2 (10.00%) C#
2 2 (10.00%) Java
2 2 (10.00%) VB.NET
Qualifications
1 4 (20.00%) Degree
1 4 (20.00%) Microsoft Certification
2 3 (15.00%) Security Cleared
3 2 (10.00%) MCDST
3 2 (10.00%) MCSA
3 2 (10.00%) MCSE
4 1 (5.00%) ITIL Certification
4 1 (5.00%) SC Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 4 (20.00%) Active Directory
2 1 (5.00%) Hyper-V
2 1 (5.00%) VMware Infrastructure
2 1 (5.00%) XenApp
Systems Management
1 1 (5.00%) SCCM
Vendors
1 6 (30.00%) Microsoft
2 4 (20.00%) Oracle
3 2 (10.00%) Citrix
4 1 (5.00%) AppSense
4 1 (5.00%) VMware
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Posted: Yesterday
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