Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Service Desk Analyst role in IT jobs within the South West region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 November 2008 with a comparison to the same period last year.

 Service Desk Analyst
Location
3 months to
18 Nov 2008
Same period last year
Rank203228
Rank change on same period last yearUp+25
Matching permanent IT job ads4242
As % of all UK permanent IT job ads sampled0.027 %0.019 %
As % of the category below0.444 %0.377 %
Salaries quoted3740
Average minimum salary£19,090£18,103
Average salary£19,577£18,938
% change on same period last year+3.37 %
Average maximum salary£20,064£19,773
UK excluding London average salary£20,569£21,278
% change on same period last year-3.33 %
South West IT Job Market, Job TitlesJob Titles
South West
Matching permanent IT job ads945111155
As % of all UK permanent IT job ads sampled6.117 %4.974 %
Salaries quoted83529464
Average minimum salary£32,467£33,638
Average salary£35,478£36,451
% change on same period last year-2.67 %
Average maximum salary£38,488£39,265
UK excluding London average salary£38,454£39,134
% change on same period last year-1.73 %
Service Desk Analyst EnglandService Desk Analyst
England

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Desk Analyst across the South West region as a proportion of the total demand within the Job Titles category.

South West Service Desk Analyst Demand Trend

Service Desk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the South West region.

South West Service Desk Analyst Salary Trend

Service Desk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Desk Analyst across the South West region over the 3 months to 18 November 2008.

South West Service Desk Analyst Salary Histogram

Service Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the South West region over the 3 months to 18 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
GloucestershireDown-818£17,467+1.48 %
BristolUp+410£17,400-5.94 %
SomersetDown-158£24,500+30.66 %
WiltshireUp+105£19,625-5.42 %
DevonNew entry-1£26,500-
Service Desk Analyst EnglandService Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 18 November 2008, IT jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

146 (46.46 %)Windows
236 (36.36 %)MS Office
328 (28.28 %)ITIL
328 (28.28 %)MS Excel
425 (25.25 %)Citrix
519 (19.19 %)Lotus
519 (19.19 %)Microsoft
519 (19.19 %)Lotus Notes
618 (18.18 %)Oracle
618 (18.18 %)TCP/IP
717 (17.17 %)LAN
717 (17.17 %)WAN
717 (17.17 %)Cognos Impromptu
717 (17.17 %)InterBase
717 (17.17 %)Security Cleared
814 (14.14 %)SLA
912 (12.12 %)Active Directory
912 (12.12 %)Incident Management
1011 (11.11 %)Service Management
118 (8.081 %)assyst
118 (8.081 %)Windows XP
127 (7.071 %)Internet
136 (6.061 %)SC Cleared
145 (5.051 %)CMDB
145 (5.051 %)Problem Management
145 (5.051 %)Configuration Management
154 (4.040 %)ADSL
154 (4.040 %)Telecoms
154 (4.040 %)Law
154 (4.040 %)Finance

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 18 November 2008, IT jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

South West IT Job Market, Application DevelopmentApplication Development
11 (1.010 %).NET
11 (1.010 %)WebServices
11 (1.010 %)XML
South West IT Job Market, Application PlatformsApplication Platforms
119 (19.19 %)Lotus Notes
South West IT Job Market, ApplicationsApplications
136 (36.36 %)MS Office
228 (28.28 %)MS Excel
South West IT Job Market, Business ApplicationsBusiness Applications
18 (8.081 %)assyst
South West IT Job Market, Communications & NetworkingCommunications & Networking
118 (18.18 %)TCP/IP
217 (17.17 %)LAN
217 (17.17 %)WAN
37 (7.071 %)Internet
44 (4.040 %)ADSL
52 (2.020 %)VPN
South West IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
117 (17.17 %)Cognos Impromptu
117 (17.17 %)InterBase
South West IT Job Market, GeneralGeneral
14 (4.040 %)Telecoms
14 (4.040 %)Law
14 (4.040 %)Finance
22 (2.020 %)Aerospace
31 (1.010 %)Legal
31 (1.010 %)Manufacturing
31 (1.010 %)Government
31 (1.010 %)Health
31 (1.010 %)Back Office
South West IT Job Market, MiscellaneousMiscellaneous
15 (5.051 %)CMDB
21 (1.010 %)Mathematics
21 (1.010 %)Blackberry
South West IT Job Market, Operating SystemsOperating Systems
146 (46.46 %)Windows
28 (8.081 %)Windows XP
34 (4.040 %)Windows Vista
42 (2.020 %)Windows 2000
51 (1.010 %)UNIX
51 (1.010 %)Windows NT
51 (1.010 %)Windows Server 2003
South West IT Job Market, Processes & MethodologiesProcesses & Methodologies
128 (28.28 %)ITIL
217 (17.17 %)Security Cleared
312 (12.12 %)Incident Management
411 (11.11 %)Service Management
56 (6.061 %)SC Cleared
65 (5.051 %)Problem Management
65 (5.051 %)Configuration Management
74 (4.040 %)DV Cleared
82 (2.020 %)CRM
82 (2.020 %)Workflow
91 (1.010 %)Document Management
South West IT Job Market, Programming LanguagesProgramming Languages
12 (2.020 %)SQL
21 (1.010 %)C
21 (1.010 %)Java
South West IT Job Market, QualificationsQualifications
11 (1.010 %)ITIL Certification
South West IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
114 (14.14 %)SLA
South West IT Job Market, System SoftwareSystem Software
112 (12.12 %)Active Directory
22 (2.020 %)Terminal Services
South West IT Job Market, VendorsVendors
125 (25.25 %)Citrix
219 (19.19 %)Lotus
219 (19.19 %)Microsoft
318 (18.18 %)Oracle
43 (3.030 %)Remedy
43 (3.030 %)HP
52 (2.020 %)Cisco
61 (1.010 %)Progress
61 (1.010 %)Interwoven