The statistics below represent IT jobs advertised across the South West region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / South West
Rank 181 188 207
Rank change year-on-year
+7 +19
Permanent jobs requiring a Service Desk Analyst 44 59 34
As % of all permanent IT jobs located in the South West 0.90% 1.06% 0.57%
As % of the Job Titles category 0.93% 1.08% 0.58%
Number of salaries quoted 39 49 29
Median salary £22,000 £21,500 £24,000
Median salary % change year-on-year
+2.32% -10.41%
90% offered a salary of more than £19,400 £18,900 £21,400
10% offered a salary of more than £26,500 £27,700 £27,700
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4721 5439 5857
As % of all permanent IT jobs located in the South West 96.70% 97.28% 97.52%
Number of salaries quoted 3933 4610 4982
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the South West

Service Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Salary Trend in the South West

Service Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the South West region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +15 18 £21,500 - 1
Wiltshire +18 13 £25,000 - 1
Somerset +1 5 £19,500 -7.14%
Gloucestershire -13 5 £21,125 +11.18%
Devon - 2 £20,500 -
Dorset +13 1 £18,400 -10.24% 1
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 22 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Desk Analyst in the job title.

1 48 (48.98%) ITIL
2 46 (46.94%) Windows
2 46 (46.94%) Microsoft
3 42 (42.86%) MS Office
4 40 (40.82%) Active Directory
5 36 (36.73%) Service Delivery
6 27 (27.55%) Windows 7
7 24 (24.49%) MS Exchange
8 19 (19.39%) Finance
9 17 (17.35%) Service Management
9 17 (17.35%) Citrix
10 16 (16.33%) MS Excel
10 16 (16.33%) Data Protection
10 16 (16.33%) Security Cleared
10 16 (16.33%) Problem Management
11 15 (15.31%) SC Cleared
11 15 (15.31%) DV Cleared
11 15 (15.31%) ITIL Certification
11 15 (15.31%) Infrastructure Management
12 14 (14.29%) SharePoint
13 12 (12.24%) WAN
13 12 (12.24%) LAN
14 11 (11.22%) ITIL Foundation Certificate
15 10 (10.20%) Exchange Server 2010
16 9 (9.18%) Windows Server 2008
16 9 (9.18%) Incident Management
17 8 (8.16%) TCP/IP
17 8 (8.16%) VPN
17 8 (8.16%) Wi-Fi
17 8 (8.16%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (24.49%) MS Exchange
2 14 (14.29%) SharePoint
3 10 (10.20%) Exchange Server 2010
4 2 (2.04%) Exchange Server 2007
5 1 (1.02%) Blackberry Enterprise Server
5 1 (1.02%) Exchange Server 2003
5 1 (1.02%) Exchange Server 2013
5 1 (1.02%) SharePoint 2013
5 1 (1.02%) Skype for Business
Applications
1 42 (42.86%) MS Office
2 16 (16.33%) MS Excel
3 7 (7.14%) MS PowerPoint
4 5 (5.10%) MS Visio
5 3 (3.06%) MS Project
6 1 (1.02%) Acrobat
Business Applications
1 4 (4.08%) SAP Oil and Gas
Cloud Services
1 7 (7.14%) Office 365
Communications & Networking
1 12 (12.24%) LAN
1 12 (12.24%) WAN
2 8 (8.16%) TCP/IP
2 8 (8.16%) VPN
2 8 (8.16%) Wi-Fi
3 3 (3.06%) Firewall
3 3 (3.06%) Remote Desktop
3 3 (3.06%) VoIP
4 2 (2.04%) Cisco Wireless
4 2 (2.04%) DHCP
4 2 (2.04%) DNS
4 2 (2.04%) DSL
4 2 (2.04%) Ethernet
4 2 (2.04%) Wireless
5 1 (1.02%) Intranet
Database & Business Intelligence
1 2 (2.04%) Relational Database
General
1 19 (19.39%) Finance
2 6 (6.12%) Telecoms
3 5 (5.10%) Front Office
3 5 (5.10%) Legal
4 4 (4.08%) Electronics
4 4 (4.08%) Manufacturing
4 4 (4.08%) Marketing
5 1 (1.02%) Advertising
5 1 (1.02%) Retail
Miscellaneous
1 5 (5.10%) Analytical Skills
2 4 (4.08%) Virtual Team
3 3 (3.06%) Blackberry
4 2 (2.04%) iPhone
5 1 (1.02%) e-Learning
5 1 (1.02%) Handset
5 1 (1.02%) Management Information System
5 1 (1.02%) Video Conferencing
Operating Systems
1 46 (46.94%) Windows
2 27 (27.55%) Windows 7
3 9 (9.18%) Windows Server 2008
4 8 (8.16%) Windows Server 2003
4 8 (8.16%) Windows Server 2012
5 7 (7.14%) Windows Server
6 5 (5.10%) Linux
6 5 (5.10%) Unix
7 3 (3.06%) Windows 10
7 3 (3.06%) Windows 8
8 2 (2.04%) Android
8 2 (2.04%) Mac OS X
9 1 (1.02%) Mac OS
9 1 (1.02%) Windows Phone
9 1 (1.02%) Windows XP
Processes & Methodologies
1 48 (48.98%) ITIL
2 36 (36.73%) Service Delivery
3 17 (17.35%) Service Management
4 16 (16.33%) Data Protection
4 16 (16.33%) Problem Management
5 15 (15.31%) Infrastructure Management
6 9 (9.18%) Incident Management
7 6 (6.12%) Trend Analysis
8 4 (4.08%) Business Intelligence
8 4 (4.08%) Digital Marketing
8 4 (4.08%) Programme Management
9 3 (3.06%) Change Management
9 3 (3.06%) Coaching
9 3 (3.06%) Network Monitoring
10 2 (2.04%) Information Security
10 2 (2.04%) ITIL V3
10 2 (2.04%) Web Development
11 1 (1.02%) Data Analysis
11 1 (1.02%) Process Management
11 1 (1.02%) Workflow Management
Programming Languages
1 3 (3.06%) SQL
2 1 (1.02%) PowerShell
Qualifications
1 16 (16.33%) Security Cleared
2 15 (15.31%) DV Cleared
2 15 (15.31%) ITIL Certification
2 15 (15.31%) SC Cleared
3 11 (11.22%) ITIL Foundation Certificate
4 6 (6.12%) Degree
5 3 (3.06%) Microsoft Certification
6 1 (1.02%) MCSA
Quality Assurance & Compliance
1 5 (5.10%) SLA
2 3 (3.06%) ISO 9001
3 1 (1.02%) ISO/IEC 27001
System Software
1 40 (40.82%) Active Directory
2 3 (3.06%) XenApp
3 2 (2.04%) Terminal Server
3 2 (2.04%) UAG
3 2 (2.04%) VMware Infrastructure
Systems Management
1 4 (4.08%) Nagios
2 3 (3.06%) SCOM
3 1 (1.02%) SCCM
Vendors
1 46 (46.94%) Microsoft
2 17 (17.35%) Citrix
3 7 (7.14%) VMware
4 6 (6.12%) Adobe
5 4 (4.08%) SAP
6 3 (3.06%) Sage
6 3 (3.06%) Symantec
7 2 (2.04%) Apple
7 2 (2.04%) Avaya
7 2 (2.04%) Cisco
7 2 (2.04%) Dell
7 2 (2.04%) F5
7 2 (2.04%) iManage
7 2 (2.04%) Xerox
8 1 (1.02%) Altiris
8 1 (1.02%) Mitel
8 1 (1.02%) Red Box
Ferndown, Dorset
Ashdown IT
Salary: £25000 per annum
Posted: 6 days ago
Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + Pension & Benefits
Posted: 6 days ago
St Ives
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Benefits
Posted: 11 days ago
Bristol
People Source Consulting
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 11 days ago