The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 199 207 199
Rank change year-on-year
+8 -8
Permanent jobs requiring a Service Desk Analyst 43 28 18
As % of all permanent IT jobs located in the South West 0.73% 0.46% 0.34%
As % of the Job Titles category 0.76% 0.48% 0.36%
Number of salaries quoted 36 28 17
Average salary £21,750 £22,500 £19,500
Average salary % change year-on-year
-3.33% +15.38%
90% offered a salary of more than £20,000 £19,500 £16,000
10% offered a salary of more than £25,500 £25,000 £22,000
UK excluding London average salary £22,000 £22,000 £21,000
% change year-on-year
- +4.76%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5652 5853 4992
As % of all permanent IT jobs located in the South West 95.96% 95.95% 95.67%
Number of salaries quoted 4764 4822 4399
Average salary £37,500 £37,500 £35,500
Average salary % change year-on-year
- +5.63%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Service Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the South West

Service Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the South West region.

Service Desk Analyst Salary Trend in the South West

Service Desk Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the South West region over the 3 months to 6 July 2015.

Service Desk Analyst Salary Histogram in the South West

Service Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the South West region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -3 14 £21,750 -4.39%
Wiltshire -19 11 £21,000 -14.28% 2
Gloucestershire +4 7 £21,000 -3.44% 2
Somerset +16 6 £23,750 -5.00%
Dorset +4 4 £21,750 +6.09% 1
Devon - 1 £16,275 -
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 6 July 2015, IT jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 61 (64.89%) Windows
2 51 (54.26%) Active Directory
3 47 (50.00%) ITIL
4 39 (41.49%) Microsoft
5 38 (40.43%) MS Office
6 29 (30.85%) Windows 7
7 25 (26.60%) MS Exchange
8 24 (25.53%) SLA
9 22 (23.40%) MS Excel
10 17 (18.09%) Windows 8
11 14 (14.89%) Incident Management
11 14 (14.89%) Cisco
12 12 (12.77%) Microsoft Certification
12 12 (12.77%) ITIL Certification
13 11 (11.70%) Service Management
13 11 (11.70%) VPN
14 10 (10.64%) Change Management
14 10 (10.64%) TCP/IP
14 10 (10.64%) VMware
15 9 (9.57%) Windows Server 2003
15 9 (9.57%) Windows XP
16 8 (8.51%) Firewall
16 8 (8.51%) ITSM
16 8 (8.51%) Wireless
16 8 (8.51%) VMware Infrastructure
17 7 (7.45%) Analytical Skills
17 7 (7.45%) Exchange Server 2010
17 7 (7.45%) MCP
18 6 (6.38%) Blackberry
18 6 (6.38%) ITIL V3

Service Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 6 July 2015, IT jobs across the South West region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (26.60%) MS Exchange
2 7 (7.45%) Exchange Server 2010
3 5 (5.32%) Exchange Server 2007
4 3 (3.19%) IIS
5 2 (2.13%) Exchange Server 2003
5 2 (2.13%) Exchange Server 2013
6 1 (1.06%) Lync
6 1 (1.06%) WorkSite
6 1 (1.06%) IBM Notes
6 1 (1.06%) SharePoint
Applications
1 38 (40.43%) MS Office
2 22 (23.40%) MS Excel
3 2 (2.13%) MS PowerPoint
Cloud Services
1 4 (4.26%) Office 365
Communications & Networking
1 11 (11.70%) VPN
2 10 (10.64%) TCP/IP
3 8 (8.51%) Firewall
3 8 (8.51%) Wireless
4 4 (4.26%) DNS
4 4 (4.26%) ADSL
4 4 (4.26%) Broadband
4 4 (4.26%) DHCP
4 4 (4.26%) Ethernet
5 3 (3.19%) HTTP
5 3 (3.19%) LDAP
5 3 (3.19%) Wireshark
6 2 (2.13%) Intranet
6 2 (2.13%) WAN
6 2 (2.13%) LAN
7 1 (1.06%) VoIP
7 1 (1.06%) Internet
7 1 (1.06%) Extranet
7 1 (1.06%) 3G
7 1 (1.06%) Unified Communications
Database & Business Intelligence
1 3 (3.19%) Relational Database
General
1 5 (5.32%) Law
2 4 (4.26%) Advertising
2 4 (4.26%) German Language
3 3 (3.19%) Legal
3 3 (3.19%) Telecoms
4 2 (2.13%) Marketing
5 1 (1.06%) Mandarin Language
5 1 (1.06%) French Language
5 1 (1.06%) Retail
5 1 (1.06%) Finance
5 1 (1.06%) Italian Language
5 1 (1.06%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.06%) Web Services
Miscellaneous
1 7 (7.45%) Analytical Skills
2 6 (6.38%) Blackberry
3 3 (3.19%) Client/Server
3 3 (3.19%) Thin Client
3 3 (3.19%) Fat Client
3 3 (3.19%) iPhone
4 2 (2.13%) Video Conferencing
4 2 (2.13%) Management Information System
5 1 (1.06%) Handset
5 1 (1.06%) PDA
5 1 (1.06%) iPad
Operating Systems
1 61 (64.89%) Windows
2 29 (30.85%) Windows 7
3 17 (18.09%) Windows 8
4 9 (9.57%) Windows XP
4 9 (9.57%) Windows Server 2003
5 5 (5.32%) Windows Server 2012
6 1 (1.06%) Windows Phone
6 1 (1.06%) Windows Vista
6 1 (1.06%) Android
6 1 (1.06%) Windows Server 2008
6 1 (1.06%) Mac OS X
6 1 (1.06%) Apple iOS
Processes & Methodologies
1 47 (50.00%) ITIL
2 14 (14.89%) Incident Management
3 11 (11.70%) Service Management
4 10 (10.64%) Change Management
5 8 (8.51%) ITSM
6 6 (6.38%) ITIL V3
7 4 (4.26%) Time Management
8 3 (3.19%) Microsoft Office Automation
8 3 (3.19%) Office Automation
9 2 (2.13%) Problem Management
9 2 (2.13%) ITIL V2
9 2 (2.13%) Continuous Improvement
9 2 (2.13%) Service Desk Management
9 2 (2.13%) PRINCE2
9 2 (2.13%) CRM
10 1 (1.06%) Benchmarking
10 1 (1.06%) Contact Management
10 1 (1.06%) Asset Management
10 1 (1.06%) Content Management
10 1 (1.06%) Knowledge Management
Programming Languages
1 2 (2.13%) C
1 2 (2.13%) SQL
2 1 (1.06%) PowerShell
Qualifications
1 12 (12.77%) Microsoft Certification
1 12 (12.77%) ITIL Certification
2 7 (7.45%) MCP
3 6 (6.38%) SC Cleared
3 6 (6.38%) Security Cleared
4 4 (4.26%) Degree
5 2 (2.13%) MOS
6 1 (1.06%) MCDST
6 1 (1.06%) MCSE
6 1 (1.06%) CCNA
6 1 (1.06%) ISEB
6 1 (1.06%) Cisco Certification
Quality Assurance & Compliance
1 24 (25.53%) SLA
2 3 (3.19%) QA
3 2 (2.13%) ISO 9001
System Software
1 51 (54.26%) Active Directory
2 8 (8.51%) VMware Infrastructure
3 5 (5.32%) Hyper-V
4 2 (2.13%) UAG
4 2 (2.13%) Terminal Services
Systems Management
1 3 (3.19%) MOM
1 3 (3.19%) Systems Management Server (SMS)
2 1 (1.06%) SCCM
Vendors
1 39 (41.49%) Microsoft
2 14 (14.89%) Cisco
3 10 (10.64%) VMware
4 5 (5.32%) Apple
4 5 (5.32%) Avaya
5 4 (4.26%) Citrix
6 3 (3.19%) HP
6 3 (3.19%) Dell
6 3 (3.19%) Remedy
7 2 (2.13%) Mitel
7 2 (2.13%) Progress
8 1 (1.06%) Lotus
8 1 (1.06%) IBM
8 1 (1.06%) ServiceNow
8 1 (1.06%) Symantec
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £19000 - £22000 per annum
Posted: 15 hours ago
Chippenham, Wiltshire
Sanderson
Salary: £20000 - £23000 per annum
Posted: 3 days ago
Gloucester, Gloucestershire
Proactive Appointments
Salary: Up to £27,000 per annum DOE + Benefits
Posted: 5 days ago
Gloucester, Gloucestershire
Proactive Appointments
Salary: Up to £24,000 per annum + Benefits
Posted: 5 days ago
Bournemouth
Hays IT - Uk Posting account
Salary: £20000.00 - £22000.00 per annum
Posted: 27 days ago