The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 158 161 178
Rank change year-on-year
+3 +17
Permanent jobs citing Customer Engagement 29 27 8
As % of all permanent IT jobs located in Hampshire 0.78% 0.70% 0.20%
As % of the Processes & Methodologies category 0.96% 0.87% 0.26%
Number of salaries quoted 22 15 8
Average salary £38,750 £50,000 £45,000
Average salary % change year-on-year
-22.50% +11.11%
90% offered a salary of more than £22,500 £25,000 £40,000
10% offered a salary of more than £56,250 £57,500 £80,000
UK excluding London average salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3013 3114 3122
As % of all permanent IT jobs located in Hampshire 80.99% 80.80% 77.89%
Number of salaries quoted 2512 2582 2506
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £67,500 £60,000 £58,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Customer Engagement
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Hampshire

Customer Engagement
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Hampshire region.

Customer Engagement Salary Trend in Hampshire

Customer Engagement
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Hampshire region over the 3 months to 27 March 2015.

Customer Engagement Salary Histogram in Hampshire

Customer Engagement
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Hampshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton 0 10 £45,000 -21.73%
Basingstoke +9 6 - -
Farnborough -1 3 £25,000 -50.00%
Portsmouth -7 1 - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Hampshire

For the 6 months to 27 March 2015, IT jobs across the Hampshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 16 (37.21%) Cisco
1 16 (37.21%) Firewall
2 15 (34.88%) Cisco Certification
2 15 (34.88%) CCNP
3 14 (32.56%) VMware
3 14 (32.56%) VMware Infrastructure
4 11 (25.58%) CCNA
5 9 (20.93%) Project Management
5 9 (20.93%) VMware Certified Professional (VCP)
6 8 (18.60%) Unit Testing
6 8 (18.60%) Android
6 8 (18.60%) Apple iOS
6 8 (18.60%) Mobile App
6 8 (18.60%) Android Development
6 8 (18.60%) iOS Development
6 8 (18.60%) TCP/IP
6 8 (18.60%) Java
6 8 (18.60%) Windows
6 8 (18.60%) Linux
7 7 (16.28%) Oracle
7 7 (16.28%) Microsoft
8 6 (13.95%) SQL Server
8 6 (13.95%) LAN
8 6 (13.95%) WAN
8 6 (13.95%) CCDP
9 5 (11.63%) ITIL
9 5 (11.63%) Workflow
9 5 (11.63%) Degree
10 4 (9.30%) Load Balancing
10 4 (9.30%) MCITP

Customer Engagement
Top Related IT Skills in Hampshire by Category

For the 6 months to 27 March 2015, IT jobs across the Hampshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.98%) Lync
Business Applications
1 3 (6.98%) Oracle ERP
Cloud Services
1 3 (6.98%) Microsoft Azure
1 3 (6.98%) Office 365
2 1 (2.33%) SaaS
Communications & Networking
1 16 (37.21%) Firewall
2 8 (18.60%) TCP/IP
3 6 (13.95%) LAN
3 6 (13.95%) WAN
4 4 (9.30%) DHCP
4 4 (9.30%) VoIP
4 4 (9.30%) VPN
4 4 (9.30%) DNS
4 4 (9.30%) SAN
4 4 (9.30%) Internet
4 4 (9.30%) Wireless
4 4 (9.30%) Cisco PIX
4 4 (9.30%) Cisco ASA
4 4 (9.30%) NAS
4 4 (9.30%) FWSM
4 4 (9.30%) LDAP
Database & Business Intelligence
1 6 (13.95%) SQL Server
2 4 (9.30%) Data Mining
3 2 (4.65%) Relational Database
General
1 4 (9.30%) Electronics
1 4 (9.30%) Retail
2 1 (2.33%) Marketing
2 1 (2.33%) Military
Job Titles
1 10 (23.26%) Developer
2 9 (20.93%) Consultant
3 8 (18.60%) Applications Developer
3 8 (18.60%) Mobile Applications Developer
3 8 (18.60%) Mobile Developer
4 5 (11.63%) Junior
4 5 (11.63%) Support Engineer
5 4 (9.30%) 1st Line Support
5 4 (9.30%) Infrastructure Engineer
5 4 (9.30%) Project Manager
5 4 (9.30%) Infrastructure Support Engineer
6 3 (6.98%) Network Support
6 3 (6.98%) Technical Consultant
7 2 (4.65%) C# Developer
7 2 (4.65%) Software Developer
7 2 (4.65%) Architect
7 2 (4.65%) Software Consultant
7 2 (4.65%) Solutions Consultant
7 2 (4.65%) Project Consultant
7 2 (4.65%) C# Software Developer
Libraries, Frameworks & Software Standards
1 2 (4.65%) .NET
1 2 (4.65%) ASP.NET
1 2 (4.65%) ASP.NET Web Forms
2 1 (2.33%) OpenCV
Miscellaneous
1 8 (18.60%) Mobile App
2 4 (9.30%) IPTV
2 4 (9.30%) Computer Science
3 1 (2.33%) Smartphone
3 1 (2.33%) Mathematics
3 1 (2.33%) User Experience
3 1 (2.33%) Analytical Skills
Operating Systems
1 8 (18.60%) Windows
1 8 (18.60%) Linux
1 8 (18.60%) Android
1 8 (18.60%) Apple iOS
Processes & Methodologies
1 9 (20.93%) Project Management
2 8 (18.60%) Android Development
2 8 (18.60%) iOS Development
2 8 (18.60%) Unit Testing
3 5 (11.63%) ITIL
3 5 (11.63%) Workflow
4 4 (9.30%) PRINCE2
4 4 (9.30%) Load Balancing
5 3 (6.98%) ERP
6 2 (4.65%) E-Commerce
6 2 (4.65%) Service Delivery
6 2 (4.65%) Cyber Security
7 1 (2.33%) Line Management
7 1 (2.33%) Use Case
7 1 (2.33%) B2C
7 1 (2.33%) Stakeholder Management
7 1 (2.33%) Systems Analysis
7 1 (2.33%) Web Analytics
7 1 (2.33%) Requirements Analysis
7 1 (2.33%) Business Development
Programming Languages
1 8 (18.60%) Java
2 2 (4.65%) SQL
2 2 (4.65%) C#
3 1 (2.33%) C++
3 1 (2.33%) C
Qualifications
1 15 (34.88%) CCNP
1 15 (34.88%) Cisco Certification
2 11 (25.58%) CCNA
3 9 (20.93%) VMware Certified Professional (VCP)
4 6 (13.95%) CCDP
5 5 (11.63%) Degree
6 4 (9.30%) Microsoft Certification
6 4 (9.30%) MCITP
7 3 (6.98%) ITIL Certification
8 1 (2.33%) PhD
8 1 (2.33%) PRINCE2 Certification
System Software
1 14 (32.56%) VMware Infrastructure
2 4 (9.30%) Active Directory
Vendors
1 16 (37.21%) Cisco
2 14 (32.56%) VMware
3 7 (16.28%) Oracle
3 7 (16.28%) Microsoft
4 4 (9.30%) Software AG
4 4 (9.30%) webMethods
4 4 (9.30%) Sony
4 4 (9.30%) IBM