The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 182 176 187
Rank change year-on-year
-6 +11
Permanent jobs citing Customer Engagement 12 10 13
As % of all permanent IT jobs located in Hampshire 0.30% 0.25% 0.32%
As % of the Processes & Methodologies category 0.37% 0.32% 0.41%
Number of salaries quoted 4 10 11
Average salary £53,750 £35,500 £57,500
Average salary % change year-on-year
+51.40% -38.26%
90% offered a salary of more than £52,500 £32,200 £52,500
10% offered a salary of more than £55,000 £57,500 £87,000
UK excluding London average salary £45,500 £44,000 £53,750
% change year-on-year
+3.40% -18.13%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3212 3119 3176
As % of all permanent IT jobs located in Hampshire 80.16% 77.34% 77.31%
Number of salaries quoted 2543 2642 2703
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Hampshire

Customer Engagement
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Hampshire region.

Customer Engagement Salary Trend in Hampshire

Customer Engagement
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Hampshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough - 6 - -
Southampton +1 2 £55,000 -4.34%
Basingstoke - 2 - -
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 August 2014, IT jobs across the Hampshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 29 (59.18%) Security Cleared
2 27 (55.10%) SC Cleared
3 17 (34.69%) Oracle
4 13 (26.53%) ITIL
5 12 (24.49%) Cisco
5 12 (24.49%) VMware Infrastructure
5 12 (24.49%) VMware
6 11 (22.45%) Telecoms
6 11 (22.45%) Stakeholder Management
7 10 (20.41%) JNCIA
7 10 (20.41%) JNCIP
7 10 (20.41%) COBIT
7 10 (20.41%) Firewall
7 10 (20.41%) Microsoft
7 10 (20.41%) SharePoint
7 10 (20.41%) Java
7 10 (20.41%) Cisco Certification
7 10 (20.41%) Juniper
7 10 (20.41%) CA
7 10 (20.41%) Hyper-V
8 9 (18.37%) CCIE
8 9 (18.37%) TOGAF
9 8 (16.33%) Digital Media
10 7 (14.29%) Oracle EBS R12
11 6 (12.24%) MS Excel
11 6 (12.24%) Risk Management
11 6 (12.24%) Degree
12 5 (10.20%) MS PowerPoint
13 4 (8.16%) Finance
13 4 (8.16%) ISO 9001

Customer Engagement
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 August 2014, IT jobs across the Hampshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 10 (20.41%) SharePoint
Applications
1 6 (12.24%) MS Excel
2 5 (10.20%) MS PowerPoint
3 4 (8.16%) MS Office
Business Applications
1 7 (14.29%) Oracle EBS R12
Cloud Services
1 2 (4.08%) PaaS
Communications & Networking
1 10 (20.41%) Firewall
2 2 (4.08%) Network Security
2 2 (4.08%) Cisco ASA
2 2 (4.08%) MPLS
2 2 (4.08%) OSPF
2 2 (4.08%) BGP
2 2 (4.08%) TCP/IP
2 2 (4.08%) EIGRP
2 2 (4.08%) VRRP
2 2 (4.08%) HSRP
General
1 11 (22.45%) Telecoms
2 4 (8.16%) Finance
3 3 (6.12%) Retail
3 3 (6.12%) Marketing
4 1 (2.04%) Law
Job Titles
1 17 (34.69%) Consultant
2 10 (20.41%) Network Consultant
2 10 (20.41%) Development Manager
2 10 (20.41%) Architect
3 7 (14.29%) Oracle Consultant
3 7 (14.29%) Oracle Functional Consultant
3 7 (14.29%) Functional Consultant
4 4 (8.16%) Trainer
4 4 (8.16%) ICT Trainer
5 3 (6.12%) Senior Marketing Executive
5 3 (6.12%) Marketing Executive
6 2 (4.08%) 3rd Line Support Analyst
6 2 (4.08%) Analyst
6 2 (4.08%) Support Analyst
6 2 (4.08%) 3rd Line Support
7 1 (2.04%) Coordinator
7 1 (2.04%) Programme Manager
7 1 (2.04%) Project Coordinator
7 1 (2.04%) Technical Manager
Miscellaneous
1 8 (16.33%) Digital Media
2 1 (2.04%) Management Information System
Operating Systems
1 4 (8.16%) Linux
2 2 (4.08%) Windows Server 2008
2 2 (4.08%) CentOS
2 2 (4.08%) Red Hat Enterprise Linux
2 2 (4.08%) UNIX
2 2 (4.08%) Windows
Processes & Methodologies
1 13 (26.53%) ITIL
2 11 (22.45%) Stakeholder Management
3 9 (18.37%) TOGAF
4 6 (12.24%) Risk Management
5 2 (4.08%) Service Management
5 2 (4.08%) Continuous Improvement
6 1 (2.04%) Change Control
6 1 (2.04%) Project Management
6 1 (2.04%) Quality Management
6 1 (2.04%) Change Management
6 1 (2.04%) Configuration Management
6 1 (2.04%) PRINCE2
6 1 (2.04%) Risk Assessment
6 1 (2.04%) Programme Management
Programming Languages
1 10 (20.41%) Java
Qualifications
1 29 (59.18%) Security Cleared
2 27 (55.10%) SC Cleared
3 10 (20.41%) JNCIA
3 10 (20.41%) JNCIP
3 10 (20.41%) Cisco Certification
4 9 (18.37%) CCIE
5 6 (12.24%) Degree
6 2 (4.08%) DV Cleared
7 1 (2.04%) CCSP
7 1 (2.04%) CCNP
7 1 (2.04%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (20.41%) COBIT
2 4 (8.16%) ISO 9001
System Software
1 12 (24.49%) VMware Infrastructure
2 10 (20.41%) Hyper-V
3 2 (4.08%) vSphere
3 2 (4.08%) vCloud
Vendors
1 17 (34.69%) Oracle
2 12 (24.49%) Cisco
2 12 (24.49%) VMware
3 10 (20.41%) Microsoft
3 10 (20.41%) Juniper
3 10 (20.41%) CA
4 3 (6.12%) Fujitsu
5 2 (4.08%) Blue Coat
5 2 (4.08%) Red Hat