The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 187 190 185
Rank change year-on-year
+3 -5
Permanent jobs citing Customer Engagement 8 11 10
As % of all permanent IT jobs located in Hampshire 0.22% 0.28% 0.25%
As % of the Processes & Methodologies category 0.26% 0.34% 0.32%
Number of salaries quoted 7 4 10
Average salary £31,500 £53,750 £35,500
Average salary % change year-on-year
-41.39% +51.40%
90% offered a salary of more than £25,000 £52,500 £32,200
10% offered a salary of more than £48,000 £55,000 £57,500
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3116 3279 3157
As % of all permanent IT jobs located in Hampshire 85.91% 82.22% 80.09%
Number of salaries quoted 2565 2611 2677
Average salary £44,000 £42,500 £42,500
Average salary % change year-on-year
+3.52% -
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £60,000 £65,000 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Hampshire

Customer Engagement
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Hampshire region.

Customer Engagement Salary Trend in Hampshire

Customer Engagement
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Hampshire region over the 3 months to 28 August 2015.

Customer Engagement Salary Histogram in Hampshire

Customer Engagement
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Hampshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough -17 4 £25,000 -
Portsmouth - 3 £32,000 -
Southampton +7 1 £40,000 -27.27%
Customer Engagement
South East

Customer Engagement
Top 30 Related IT Skills in Hampshire

For the 6 months to 28 August 2015, IT jobs across the Hampshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 10 (50.00%) VMware
2 9 (45.00%) VMware Infrastructure
3 8 (40.00%) CCNA
3 8 (40.00%) Cisco Certification
4 6 (30.00%) Firewall
5 5 (25.00%) CCNP
5 5 (25.00%) Cisco
5 5 (25.00%) Linux
5 5 (25.00%) VMware Certified Professional (VCP)
6 4 (20.00%) Windows
7 3 (15.00%) Internet
7 3 (15.00%) Remedy
7 3 (15.00%) Project Management
7 3 (15.00%) MS Excel
7 3 (15.00%) MS Office
7 3 (15.00%) Microsoft
7 3 (15.00%) DHCP
7 3 (15.00%) TCP/IP
7 3 (15.00%) DNS
7 3 (15.00%) SC Cleared
7 3 (15.00%) Security Cleared
8 2 (10.00%) Asset Management
8 2 (10.00%) Systems Analysis
8 2 (10.00%) Marketing
8 2 (10.00%) CAFM
8 2 (10.00%) SaaS
8 2 (10.00%) Android
8 2 (10.00%) Portfolio Management
8 2 (10.00%) Android SDK
8 2 (10.00%) Mobile App

Customer Engagement
Top Related IT Skills in Hampshire by Category

For the 6 months to 28 August 2015, IT jobs across the Hampshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) SharePoint
1 1 (5.00%) MS Exchange
1 1 (5.00%) CMS
1 1 (5.00%) Lync
1 1 (5.00%) Exchange Server 2010
1 1 (5.00%) Exchange Server 2013
Applications
1 3 (15.00%) MS Office
1 3 (15.00%) MS Excel
2 1 (5.00%) MS PowerPoint
Business Applications
1 1 (5.00%) Remedy ITSM
Cloud Services
1 2 (10.00%) SaaS
Communications & Networking
1 6 (30.00%) Firewall
2 3 (15.00%) DHCP
2 3 (15.00%) TCP/IP
2 3 (15.00%) DNS
2 3 (15.00%) Internet
3 1 (5.00%) WebEx
3 1 (5.00%) GSM
Database & Business Intelligence
1 2 (10.00%) SQL Server
2 1 (5.00%) DataStax
Development Applications
1 1 (5.00%) Eclipse
General
1 2 (10.00%) Marketing
2 1 (5.00%) Telecoms
2 1 (5.00%) Finance
2 1 (5.00%) Aerospace
2 1 (5.00%) Legal
2 1 (5.00%) Manufacturing
2 1 (5.00%) Retail
Job Titles
1 5 (25.00%) Analyst
2 4 (20.00%) Support Engineer
3 3 (15.00%) Infrastructure Engineer
3 3 (15.00%) Infrastructure Support Engineer
3 3 (15.00%) 2nd Line Support
3 3 (15.00%) 1st Line Support
4 2 (10.00%) Project Manager
4 2 (10.00%) Junior
5 1 (5.00%) Software Engineer
5 1 (5.00%) Developer
5 1 (5.00%) Consultant
5 1 (5.00%) Network Engineer
5 1 (5.00%) Applications Developer
5 1 (5.00%) Support Analyst
5 1 (5.00%) Systems Manager
5 1 (5.00%) Applications Support Analyst
5 1 (5.00%) Network Support Engineer
5 1 (5.00%) Network Manager
5 1 (5.00%) Infrastructure Manager
5 1 (5.00%) Network Support
Libraries, Frameworks & Software Standards
1 2 (10.00%) HTML
1 2 (10.00%) CSS
1 2 (10.00%) Android SDK
2 1 (5.00%) LAMP
2 1 (5.00%) HTML5
2 1 (5.00%) iOS SDK
2 1 (5.00%) Apache Cordova
Miscellaneous
1 2 (10.00%) Mobile App
1 2 (10.00%) User Experience
2 1 (5.00%) Smartphone
Operating Systems
1 5 (25.00%) Linux
2 4 (20.00%) Windows
3 2 (10.00%) Android
4 1 (5.00%) Apple iOS
4 1 (5.00%) UNIX
Processes & Methodologies
1 3 (15.00%) Project Management
2 2 (10.00%) Stakeholder Management
2 2 (10.00%) PRINCE2
2 2 (10.00%) E-Commerce
2 2 (10.00%) Asset Management
2 2 (10.00%) Systems Analysis
2 2 (10.00%) CAFM
2 2 (10.00%) Portfolio Management
3 1 (5.00%) Continuous Improvement
3 1 (5.00%) Capacity Management
3 1 (5.00%) Analytics
3 1 (5.00%) Mobile Application Development
3 1 (5.00%) Customer Analytics
3 1 (5.00%) Android Development
3 1 (5.00%) Line Management
3 1 (5.00%) Mobile Development
3 1 (5.00%) Spectrum Management
3 1 (5.00%) Load Balancing
3 1 (5.00%) Performance Management
3 1 (5.00%) Product Management
Programming Languages
1 2 (10.00%) Java
1 2 (10.00%) JavaScript
2 1 (5.00%) SQL
2 1 (5.00%) PowerShell
Qualifications
1 8 (40.00%) CCNA
1 8 (40.00%) Cisco Certification
2 5 (25.00%) CCNP
2 5 (25.00%) VMware Certified Professional (VCP)
3 3 (15.00%) SC Cleared
3 3 (15.00%) Security Cleared
4 2 (10.00%) PRINCE2 Certification
5 1 (5.00%) Microsoft Certification
5 1 (5.00%) MCSE
5 1 (5.00%) MCSA
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 9 (45.00%) VMware Infrastructure
2 1 (5.00%) vSphere
Systems Management
1 1 (5.00%) EMC NetWorker
Vendors
1 10 (50.00%) VMware
2 5 (25.00%) Cisco
3 3 (15.00%) Microsoft
3 3 (15.00%) Remedy
4 1 (5.00%) Oracle
4 1 (5.00%) Endeca
4 1 (5.00%) Google
4 1 (5.00%) EMC
4 1 (5.00%) BMC
4 1 (5.00%) NetApp