The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 386 377 403
Rank change year-on-year
-9 +26
Permanent jobs citing Customer Engagement 63 62 34
As % of all permanent IT jobs located in the South East 0.29% 0.29% 0.15%
As % of the Processes & Methodologies category 0.36% 0.36% 0.20%
Number of salaries quoted 39 47 29
Average salary £55,000 £57,500 £52,500
Average salary % change year-on-year
-4.34% +9.52%
90% offered a salary of more than £34,500 £41,000 £25,000
10% offered a salary of more than £85,500 £65,000 £60,000
UK excluding London average salary £45,000 £47,500 £50,000
% change year-on-year
-5.26% -5.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17388 17143 17376
As % of all permanent IT jobs located in the South East 79.63% 79.16% 77.90%
Number of salaries quoted 13537 14014 14717
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 24 October 2014.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +1 20 £75,000 +15.38% 3
Surrey -1 20 £43,500 -8.42% 4
Buckinghamshire -6 6 £45,000 -21.73% 2
Oxfordshire - 6 £30,000 - 1
Kent +5 3 £67,500 +3.84%
Hampshire -24 3 - -
West Sussex - 2 £45,000 - 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 27 (21.77%) Marketing
2 26 (20.97%) ITIL
3 25 (20.16%) Agile Software Development
4 24 (19.35%) JavaScript
4 24 (19.35%) Project Management
5 23 (18.55%) HTML
6 22 (17.74%) User Experience
7 21 (16.94%) CSS
7 21 (16.94%) Security Cleared
8 20 (16.13%) SC Cleared
8 20 (16.13%) MS Excel
9 19 (15.32%) E-Commerce
9 19 (15.32%) Finance
10 18 (14.52%) Telecoms
10 18 (14.52%) Cisco
10 18 (14.52%) Windows
11 16 (12.90%) Juniper
12 15 (12.10%) .NET
12 15 (12.10%) Oracle
12 15 (12.10%) Microsoft
12 15 (12.10%) Degree
13 14 (11.29%) jQuery
14 13 (10.48%) Firewall
14 13 (10.48%) SQL Server
14 13 (10.48%) C#
14 13 (10.48%) Stakeholder Management
15 12 (9.68%) Retail
15 12 (9.68%) Business Analysis
15 12 (9.68%) ASP.NET
16 11 (8.87%) Java

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.23%) SharePoint
2 3 (2.42%) IIS
3 2 (1.61%) Drupal
4 1 (0.81%) Node.js
4 1 (0.81%) Exchange Server 2013
4 1 (0.81%) MS Exchange
4 1 (0.81%) BizTalk Server
4 1 (0.81%) CMS
4 1 (0.81%) Exchange Server 2003
4 1 (0.81%) Exchange Server 2007
Applications
1 20 (16.13%) MS Excel
2 7 (5.65%) MS PowerPoint
3 2 (1.61%) MS Office
4 1 (0.81%) MS Visio
Business Applications
1 3 (2.42%) Oracle ERP
2 1 (0.81%) Dynamics CRM
2 1 (0.81%) Oracle EBS R12
Cloud Services
1 7 (5.65%) Microsoft Azure
2 4 (3.23%) Heroku
3 3 (2.42%) Cloud Computing
3 3 (2.42%) Amazon AWS
4 2 (1.61%) PaaS
Communications & Networking
1 13 (10.48%) Firewall
2 7 (5.65%) Network Security
3 6 (4.84%) DHCP
3 6 (4.84%) DNS
4 4 (3.23%) HTTP
4 4 (3.23%) F5 BIG-IP LTM
4 4 (3.23%) F5 BIG-IP GTM
5 3 (2.42%) Cisco ASA
6 2 (1.61%) HSRP
6 2 (1.61%) Frame Relay
6 2 (1.61%) MPLS
6 2 (1.61%) OSPF
6 2 (1.61%) BGP
6 2 (1.61%) EIGRP
6 2 (1.61%) VRRP
6 2 (1.61%) TCP/IP
6 2 (1.61%) VPN
6 2 (1.61%) Ethernet
6 2 (1.61%) ATM
6 2 (1.61%) LAN
Database & Business Intelligence
1 13 (10.48%) SQL Server
2 5 (4.03%) QlikView
3 4 (3.23%) SQL Server 2008
3 4 (3.23%) MS Access
3 4 (3.23%) SQL Server Reporting Services
4 2 (1.61%) MySQL
4 2 (1.61%) NoSQL
5 1 (0.81%) Neo4j
5 1 (0.81%) MongoDB
5 1 (0.81%) Data Warehouse
Development Applications
1 6 (4.84%) JIRA
2 4 (3.23%) Visual Studio
3 1 (0.81%) Fiddler
General
1 27 (21.77%) Marketing
2 19 (15.32%) Finance
3 18 (14.52%) Telecoms
4 12 (9.68%) Retail
5 3 (2.42%) Legal
6 2 (1.61%) Multimedia
6 2 (1.61%) Back Office
7 1 (0.81%) Automotive
7 1 (0.81%) Law
7 1 (0.81%) Hungarian Language
Job Titles
1 32 (25.81%) Developer
2 31 (25.00%) Consultant
3 23 (18.55%) Architect
4 14 (11.29%) Analyst
5 11 (8.87%) Network Consultant
5 11 (8.87%) Business Analyst
5 11 (8.87%) Web Developer
6 10 (8.06%) Enterprise Architect
7 9 (7.26%) .NET Developer
8 8 (6.45%) Development Manager
9 6 (4.84%) Solutions Architect
9 6 (4.84%) ASP.NET Developer
9 6 (4.84%) Agile Business Analyst
10 5 (4.03%) Lead Architect
10 5 (4.03%) Project Manager
10 5 (4.03%) Lead Developer
10 5 (4.03%) Field Engineer
11 4 (3.23%) Account Manager
11 4 (3.23%) Business Systems Analyst
11 4 (3.23%) Systems Analyst
Libraries, Frameworks & Software Standards
1 23 (18.55%) HTML
2 21 (16.94%) CSS
3 15 (12.10%) .NET
4 14 (11.29%) jQuery
5 12 (9.68%) ASP.NET
6 11 (8.87%) HTML5
7 10 (8.06%) Web Services
7 10 (8.06%) CSS3
7 10 (8.06%) Sass
7 10 (8.06%) LESS
8 7 (5.65%) XML
9 6 (4.84%) ASP.NET MVC
9 6 (4.84%) LAMP
10 5 (4.03%) REST
11 4 (3.23%) ASP.NET Web Forms
11 4 (3.23%) Ruby on Rails
11 4 (3.23%) .NET Framework
11 4 (3.23%) JSON
12 3 (2.42%) ADO.NET Entity Framework
12 3 (2.42%) XHTML
Miscellaneous
1 22 (17.74%) User Experience
2 9 (7.26%) Analytical Skills
3 5 (4.03%) Statistics
4 4 (3.23%) iPad
4 4 (3.23%) Digital Media
5 3 (2.42%) Blog
5 3 (2.42%) Social Media
5 3 (2.42%) IPTV
5 3 (2.42%) Clustering
5 3 (2.42%) Economics
6 2 (1.61%) Enterprise Software
7 1 (0.81%) PKI
7 1 (0.81%) Computer Science
7 1 (0.81%) Copywriting
7 1 (0.81%) N-Tier
7 1 (0.81%) Smartcard
7 1 (0.81%) Management Information System
7 1 (0.81%) CLARiiON
Operating Systems
1 18 (14.52%) Windows
2 10 (8.06%) Linux
3 6 (4.84%) Windows Server 2008
4 3 (2.42%) Windows Server 2012
5 2 (1.61%) UNIX
5 2 (1.61%) CentOS
5 2 (1.61%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (20.97%) ITIL
2 25 (20.16%) Agile Software Development
3 24 (19.35%) Project Management
4 19 (15.32%) E-Commerce
5 13 (10.48%) Stakeholder Management
6 12 (9.68%) Business Analysis
7 11 (8.87%) Web Development
7 11 (8.87%) MVC
8 10 (8.06%) Scrum
8 10 (8.06%) Web Design
8 10 (8.06%) TOGAF
8 10 (8.06%) Service Management
8 10 (8.06%) Creative Marketing
8 10 (8.06%) Responsive Web Design
8 10 (8.06%) Analytics
9 9 (7.26%) Integration Testing
9 9 (7.26%) PRINCE2
9 9 (7.26%) Information Security
9 9 (7.26%) People Management
10 8 (6.45%) Mentoring
Programming Languages
1 24 (19.35%) JavaScript
2 13 (10.48%) C#
3 11 (8.87%) Java
4 10 (8.06%) SQL
5 6 (4.84%) Perl
5 6 (4.84%) C++
5 6 (4.84%) Python
6 4 (3.23%) Ruby
6 4 (3.23%) PHP
7 3 (2.42%) C
8 1 (0.81%) ABAP
8 1 (0.81%) VBA
Qualifications
1 21 (16.94%) Security Cleared
2 20 (16.13%) SC Cleared
3 15 (12.10%) Degree
4 11 (8.87%) JNCIA
4 11 (8.87%) JNCIP
5 10 (8.06%) Cisco Certification
6 9 (7.26%) CCIE
7 4 (3.23%) Microsoft Certification
8 3 (2.42%) MCTS
8 3 (2.42%) MCITP
9 2 (1.61%) MBA
10 1 (0.81%) PRINCE2 Practitioner
10 1 (0.81%) DV Cleared
10 1 (0.81%) CCSP
10 1 (0.81%) CCNP
10 1 (0.81%) MCP
10 1 (0.81%) MCSD
10 1 (0.81%) MCSE
Quality Assurance & Compliance
1 3 (2.42%) Sarbanes-Oxley
1 3 (2.42%) ISO/IEC 27001
1 3 (2.42%) COBIT
1 3 (2.42%) PCI DSS
System Software
1 8 (6.45%) VMware Infrastructure
2 6 (4.84%) Hyper-V
3 5 (4.03%) vSphere
3 5 (4.03%) vCloud
4 4 (3.23%) Active Directory
5 3 (2.42%) Terminal Services
5 3 (2.42%) VMware ESXi
6 1 (0.81%) ISA Server
Systems Management
1 3 (2.42%) Tivoli
1 3 (2.42%) WSUS
1 3 (2.42%) SCCM
2 1 (0.81%) Systems Management Server (SMS)
2 1 (0.81%) ARCserve
Vendors
1 18 (14.52%) Cisco
2 16 (12.90%) Juniper
3 15 (12.10%) Microsoft
3 15 (12.10%) Oracle
4 8 (6.45%) VMware
5 7 (5.65%) F5
6 6 (4.84%) CA
7 5 (4.03%) IBM
7 5 (4.03%) HP
8 4 (3.23%) hybris
9 3 (2.42%) EMC
9 3 (2.42%) BMC
9 3 (2.42%) CheckPoint
9 3 (2.42%) Telerik
10 2 (1.61%) Blue Coat
10 2 (1.61%) Tripwire
10 2 (1.61%) NetApp
10 2 (1.61%) Red Hat
10 2 (1.61%) Dell
10 2 (1.61%) Imperva
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 19 hours ago
High Wycombe, Buckinghamshire
Haybrook IT Resourcing Ltd
Salary: £45,000 per annum +Bens inc free breakfast & lunch
Posted: 2 days ago
Crawley, West Sussex
Evolution Recruitment Solutions
Salary: Circa 40-50K per annum
Posted: 3 days ago
South East
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 3 days ago
Newbury, Berkshire
Staffworx Ltd
Salary: From £55,000 to £75,000 per annum excellent salary, bens
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: 4 days ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
Richmond, Surrey
Symphony EYC
Salary: depending on experience
Posted: 14 days ago
Richmond, Surrey
Symphony EYC
Salary: depending on experience
Posted: 14 days ago
Richmond, Surrey
Symphony EYC
Salary: depending on experience
Posted: 14 days ago
Richmond, Surrey
Symphony EYC
Salary: depending on experience
Posted: 14 days ago
South East
Cognizant
Posted: 15 days ago
Reading
Recruitment Genius
Salary: £25000 - £45000 per annum
Posted: 24 days ago