The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 308 411 373
Rank change year-on-year
+103 -38
Permanent jobs citing Customer Engagement 144 25 70
As % of all permanent IT jobs located in the South East 0.60% 0.11% 0.29%
As % of the Processes & Methodologies category 0.77% 0.15% 0.38%
Number of salaries quoted 93 20 42
Average salary £50,000 £47,500 £62,500
Average salary % change year-on-year
+5.26% -24.00%
90% offered a salary of more than £29,700 £30,000 £39,500
10% offered a salary of more than £65,000 £60,000 £80,000
UK excluding London average salary £47,500 £53,750 £55,000
% change year-on-year
-11.62% -2.27%
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
18822 17111 18384
As % of all permanent IT jobs located in the South East 78.38% 76.15% 75.04%
Number of salaries quoted 14874 13860 15742
Average salary £45,000 £43,750 £45,000
Average salary % change year-on-year
+2.85% -2.77%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 17 April 2014.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Berkshire +42 50 £52,500 +2.43% 1
Hampshire +12 30 £57,500 +91.66% 3
Oxfordshire - 25 £45,000 -
Surrey +12 15 £47,500 -
Buckinghamshire +8 7 £50,000 +11.11%
West Sussex - 6 - -
Kent -18 1 £23,500 -60.83%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 58 (27.10%) JavaScript
2 56 (26.17%) Web Services
3 53 (24.77%) Microsoft
4 48 (22.43%) HTML
5 47 (21.96%) CSS
6 43 (20.09%) Telecoms
7 39 (18.22%) Degree
8 36 (16.82%) Ajax
9 35 (16.36%) ITIL
9 35 (16.36%) .NET
10 33 (15.42%) ASP.NET
11 32 (14.95%) XML
12 31 (14.49%) Finance
13 30 (14.02%) SQL
14 29 (13.55%) Marketing
14 29 (13.55%) REST
15 28 (13.08%) Analytics
16 26 (12.15%) SOAP
17 25 (11.68%) Project Management
17 25 (11.68%) QA
17 25 (11.68%) SaaS
18 23 (10.75%) JSON
18 23 (10.75%) Web Development
18 23 (10.75%) Service Management
18 23 (10.75%) MS Office
19 21 (9.81%) E-Commerce
19 21 (9.81%) ServiceNow
20 20 (9.35%) MS Excel
20 20 (9.35%) Adobe
20 20 (9.35%) HP

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 20 (9.35%) IIS
2 16 (7.48%) CMS
3 12 (5.61%) SharePoint
4 9 (4.21%) Umbraco
5 8 (3.74%) Sitecore CMS
6 3 (1.40%) Node.js
6 3 (1.40%) Exchange Server 2013
6 3 (1.40%) Exchange Server 2003
6 3 (1.40%) Exchange Server 2007
6 3 (1.40%) MS Exchange
7 1 (0.47%) Documentum
7 1 (0.47%) FileNet
7 1 (0.47%) WordPress
Applications
1 23 (10.75%) MS Office
2 20 (9.35%) MS Excel
3 4 (1.87%) MS PowerPoint
4 3 (1.40%) MS Visio
Business Applications
1 17 (7.94%) Remedy ITSM
2 8 (3.74%) Google Analytics
3 5 (2.34%) Oracle EBS R12
3 5 (2.34%) SiteCatalyst
4 1 (0.47%) SAP Oil and Gas
4 1 (0.47%) SAP ERP
Cloud Services
1 25 (11.68%) SaaS
2 6 (2.80%) Cloud Computing
3 5 (2.34%) Microsoft Azure
4 3 (1.40%) PaaS
4 3 (1.40%) Heroku
Communications & Networking
1 20 (9.35%) HTTP
2 19 (8.88%) VPN
2 19 (8.88%) LDAP
3 17 (7.94%) SSL
4 7 (3.27%) Intranet
5 5 (2.34%) DNS
6 4 (1.87%) VoLTE
7 3 (1.40%) DHCP
7 3 (1.40%) Internet
7 3 (1.40%) Wireless
7 3 (1.40%) Network Security
7 3 (1.40%) LTE
8 2 (0.93%) SNMP
8 2 (0.93%) PBX
8 2 (0.93%) WAN
8 2 (0.93%) SMTP
8 2 (0.93%) Firewall
9 1 (0.47%) Radio Access Network
9 1 (0.47%) MPLS
Database & Business Intelligence
1 16 (7.48%) SQL Server
2 14 (6.54%) MySQL
3 5 (2.34%) Big Data
4 3 (1.40%) Data Warehouse
5 2 (0.93%) Relational Database
6 1 (0.47%) Data Mart
Development Applications
1 7 (3.27%) Visual Studio
1 7 (3.27%) Axure RP
2 2 (0.93%) QuickTest Pro
3 1 (0.47%) Subversion
3 1 (0.47%) JIRA
3 1 (0.47%) Team Foundation Server
General
1 43 (20.09%) Telecoms
2 31 (14.49%) Finance
3 29 (13.55%) Marketing
4 14 (6.54%) Retail
5 8 (3.74%) Back Office
6 7 (3.27%) Publishing
7 5 (2.34%) Spanish Language
8 4 (1.87%) German Language
9 3 (1.40%) Games
10 2 (0.93%) Legal
11 1 (0.47%) Manufacturing
11 1 (0.47%) Electronics
11 1 (0.47%) Hungarian Language
Job Titles
1 44 (20.56%) Architect
2 39 (18.22%) Consultant
3 31 (14.49%) Developer
4 22 (10.28%) Technical Consultant
5 20 (9.35%) Solutions Architect
6 19 (8.88%) Senior Consultant
7 17 (7.94%) Software Engineer
7 17 (7.94%) Senior Software Engineer
8 16 (7.48%) Senior Technical Consultant
8 16 (7.48%) ITSM Consultant
9 15 (7.01%) Enterprise Architect
9 15 (7.01%) Enterprise Solutions Architect
10 14 (6.54%) Analyst
11 13 (6.07%) Business Analyst
12 12 (5.61%) Senior Developer
13 10 (4.67%) Engagement Manager
14 8 (3.74%) Senior Software Developer
14 8 (3.74%) Software Developer
14 8 (3.74%) Web Developer
15 7 (3.27%) Account Manager
Libraries, Frameworks & Software Standards
1 56 (26.17%) Web Services
2 48 (22.43%) HTML
3 47 (21.96%) CSS
4 36 (16.82%) Ajax
5 35 (16.36%) .NET
6 33 (15.42%) ASP.NET
7 32 (14.95%) XML
8 29 (13.55%) REST
9 26 (12.15%) SOAP
10 23 (10.75%) JSON
11 19 (8.88%) jQuery
12 16 (7.48%) HTML5
12 16 (7.48%) COM
13 13 (6.07%) ASP.NET MVC
13 13 (6.07%) CSS3
13 13 (6.07%) ASP.NET Web API
14 8 (3.74%) .NET Framework
14 8 (3.74%) XHTML
15 7 (3.27%) XSD
15 7 (3.27%) XSLT
Miscellaneous
1 17 (7.94%) Management Information System
2 16 (7.48%) CMDB
3 10 (4.67%) Digital Media
3 10 (4.67%) Mobile App
4 9 (4.21%) Social Media
5 7 (3.27%) W3C
5 7 (3.27%) Web 2.0
6 6 (2.80%) Enterprise Software
7 5 (2.34%) Statistics
8 4 (1.87%) Computer Science
9 3 (1.40%) Smartphone
9 3 (1.40%) CLARiiON
9 3 (1.40%) Tandem
10 2 (0.93%) IPTV
10 2 (0.93%) Blog
11 1 (0.47%) FMCG
Operating Systems
1 11 (5.14%) Windows
2 10 (4.67%) Linux
3 8 (3.74%) UNIX
4 4 (1.87%) Windows Server 2008
5 2 (0.93%) Windows 7
5 2 (0.93%) Windows 8
5 2 (0.93%) Windows Server 2003
6 1 (0.47%) Android
6 1 (0.47%) Apple iOS
Processes & Methodologies
1 35 (16.36%) ITIL
2 28 (13.08%) Analytics
3 25 (11.68%) Project Management
4 23 (10.75%) Service Management
4 23 (10.75%) Web Development
5 21 (9.81%) E-Commerce
6 20 (9.35%) Configuration Management
6 20 (9.35%) Software Engineering
6 20 (9.35%) Technical Architecture
7 19 (8.88%) Agile Software Development
8 18 (8.41%) ITSM
9 17 (7.94%) Risk Management
9 17 (7.94%) Stakeholder Management
9 17 (7.94%) ITIL V2
9 17 (7.94%) Root Cause Analysis
10 16 (7.48%) Content Management
11 15 (7.01%) Software Architecture
12 13 (6.07%) MVC
12 13 (6.07%) Business Intelligence
13 12 (5.61%) B2B
Programming Languages
1 58 (27.10%) JavaScript
2 30 (14.02%) SQL
3 19 (8.88%) Java
4 12 (5.61%) C#
5 10 (4.67%) PHP
6 4 (1.87%) C
7 3 (1.40%) Ruby
8 2 (0.93%) PowerShell
8 2 (0.93%) C++
8 2 (0.93%) VBScript
8 2 (0.93%) Python
8 2 (0.93%) Perl
Qualifications
1 39 (18.22%) Degree
2 16 (7.48%) Security Cleared
3 12 (5.61%) SC Cleared
4 5 (2.34%) DV Cleared
5 4 (1.87%) MCP
6 2 (0.93%) ISEB
6 2 (0.93%) ISTQB
7 1 (0.47%) CISSP
7 1 (0.47%) PRINCE2 Certification
7 1 (0.47%) ITIL Certification
7 1 (0.47%) CISM
7 1 (0.47%) Six Sigma Black Belt
Quality Assurance & Compliance
1 25 (11.68%) QA
2 12 (5.61%) COBIT
3 9 (4.21%) SLA
4 4 (1.87%) ISO 9001
5 3 (1.40%) Sarbanes-Oxley
5 3 (1.40%) PCI DSS
6 1 (0.47%) ISO/IEC 27001
System Software
1 15 (7.01%) VMware Infrastructure
2 12 (5.61%) Hyper-V
3 10 (4.67%) Active Directory
4 3 (1.40%) ISA Server
4 3 (1.40%) VMware ESXi
5 2 (0.93%) VMware ESX
6 1 (0.47%) vSphere
6 1 (0.47%) vCloud
Systems Management
1 16 (7.48%) HP UCMDB
2 5 (2.34%) SCCM
3 3 (1.40%) ARCserve
4 1 (0.47%) Tivoli
Vendors
1 53 (24.77%) Microsoft
2 21 (9.81%) ServiceNow
3 20 (9.35%) Adobe
3 20 (9.35%) HP
4 18 (8.41%) Oracle
4 18 (8.41%) BMC
5 17 (7.94%) Remedy
6 16 (7.48%) Google
7 15 (7.01%) VMware
8 10 (4.67%) CA
9 9 (4.21%) Capita
9 9 (4.21%) SAP
10 8 (3.74%) Omniture
10 8 (3.74%) Open Text
10 8 (3.74%) Sitecore
11 7 (3.27%) RedDot
12 4 (1.87%) Fujitsu
13 3 (1.40%) F5
13 3 (1.40%) McAfee
13 3 (1.40%) Websense
Southampton, Hampshire
Novate IT Ltd
Salary: £55000 - £60000 per annum + car + bonus + benefits
Posted: 2 days ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Excellent bonus and Benefits
Posted: 3 days ago
Portsmouth, Hampshire
BELL MICROSYSTEMS LTD
Salary: Up to £25,000 per annum + bens
Posted: 21 days ago
Portsmouth
Deerfoot IT
Salary: £23000 - £27000 per annum + free parking, 24 days holiday
Posted: 21 days ago