The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 380 400 382
Rank change year-on-year
+20 -18
Permanent jobs citing Customer Engagement 59 49 47
As % of all permanent IT jobs located in the South East 0.28% 0.22% 0.22%
As % of the Processes & Methodologies category 0.34% 0.27% 0.28%
Number of salaries quoted 42 27 31
Average salary £45,000 £52,500 £57,500
Average salary % change year-on-year
-14.28% -8.69%
90% offered a salary of more than £25,650 £37,500 £32,500
10% offered a salary of more than £80,000 £78,000 £65,000
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17300 17913 16494
As % of all permanent IT jobs located in the South East 83.13% 80.88% 78.77%
Number of salaries quoted 14284 13861 13444
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 4 September 2015.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +24 19 £45,000 -18.18% 5
Surrey +6 13 £47,500 -19.83% 1
Hampshire +15 8 £31,500 -41.39%
Oxfordshire 0 5 £47,500 -6.40% 1
Buckinghamshire -9 4 - -
Kent -5 3 - -
East Sussex - 2 £44,750 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 4 September 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 50 (31.25%) Agile Software Development
2 48 (30.00%) Degree
3 44 (27.50%) Scrum
3 44 (27.50%) Analytics
4 41 (25.63%) Finance
4 41 (25.63%) Marketing
5 40 (25.00%) E-Commerce
6 38 (23.75%) Retail
7 32 (20.00%) Stakeholder Management
8 31 (19.38%) CRM
8 31 (19.38%) User Experience
9 30 (18.75%) Manufacturing
10 27 (16.88%) SharePoint
10 27 (16.88%) PRINCE2
11 26 (16.25%) ITIL
12 24 (15.00%) JIRA
13 23 (14.38%) Use Case
13 23 (14.38%) Windows
13 23 (14.38%) hybris
14 22 (13.75%) Business Process Mapping
14 22 (13.75%) B2C
14 22 (13.75%) IBM
14 22 (13.75%) Business Analysis
15 21 (13.13%) iPad
16 20 (12.50%) Social Media
17 19 (11.88%) CSS
17 19 (11.88%) Telecoms
18 18 (11.25%) WebSphere
18 18 (11.25%) Microsoft
19 16 (10.00%) VMware

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 4 September 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 27 (16.88%) SharePoint
2 18 (11.25%) WebSphere
3 13 (8.13%) WebSphere Portal
3 13 (8.13%) IBM Connections
3 13 (8.13%) Lotus Domino
4 10 (6.25%) CMS
5 5 (3.13%) JBoss
5 5 (3.13%) WebLogic
6 3 (1.88%) Lync
7 2 (1.25%) IIS
8 1 (0.63%) Exchange Server 2010
8 1 (0.63%) Exchange Server 2013
8 1 (0.63%) MS Exchange
Applications
1 12 (7.50%) MS PowerPoint
2 11 (6.88%) MS Visio
3 10 (6.25%) MS Excel
4 8 (5.00%) MS Office
5 5 (3.13%) Photoshop
Business Applications
1 1 (0.63%) SAP CRM
1 1 (0.63%) SAP Oil and Gas
1 1 (0.63%) Dynamics CRM
1 1 (0.63%) Remedy ITSM
Cloud Services
1 14 (8.75%) Office 365
2 5 (3.13%) SaaS
3 3 (1.88%) Microsoft Azure
4 2 (1.25%) Google Analytics
4 2 (1.25%) Cloud Computing
4 2 (1.25%) Veeva
5 1 (0.63%) Amazon AWS
Communications & Networking
1 15 (9.38%) Wireless
2 13 (8.13%) DNS
3 11 (6.88%) Firewall
4 9 (5.63%) TCP/IP
5 6 (3.75%) WebEx
6 5 (3.13%) Softswitch
6 5 (3.13%) LAN
6 5 (3.13%) PBX
6 5 (3.13%) LDAP
6 5 (3.13%) VoIP
6 5 (3.13%) WAN
6 5 (3.13%) DHCP
7 4 (2.50%) Internet
8 1 (0.63%) 3G
8 1 (0.63%) DSLAM
8 1 (0.63%) Unified Communications
8 1 (0.63%) 2G
8 1 (0.63%) NGN
8 1 (0.63%) Wireshark
8 1 (0.63%) HTTP
Database & Business Intelligence
1 8 (5.00%) SQL Server
2 3 (1.88%) Big Data
3 2 (1.25%) PostgreSQL
4 1 (0.63%) SAP HANA
4 1 (0.63%) MySQL
4 1 (0.63%) Oracle Database
4 1 (0.63%) Relational Database
4 1 (0.63%) DataStax
Development Applications
1 24 (15.00%) JIRA
2 5 (3.13%) Dreamweaver
3 4 (2.50%) Jasmine
4 2 (1.25%) Jenkins
4 2 (1.25%) Selenium
4 2 (1.25%) JMeter
4 2 (1.25%) WebDriver
4 2 (1.25%) PHPUnit
4 2 (1.25%) Cucumber
4 2 (1.25%) Behat
5 1 (0.63%) Maven
5 1 (0.63%) JUnit
5 1 (0.63%) Visual Studio
5 1 (0.63%) Eclipse
5 1 (0.63%) Fiddler
General
1 41 (25.63%) Finance
1 41 (25.63%) Marketing
2 38 (23.75%) Retail
3 30 (18.75%) Manufacturing
4 19 (11.88%) Telecoms
5 11 (6.88%) Legal
6 10 (6.25%) Billing
7 5 (3.13%) French Language
7 5 (3.13%) German Language
7 5 (3.13%) Spanish Language
8 3 (1.88%) Pharmaceutical
8 3 (1.88%) Back Office
9 2 (1.25%) Publishing
10 1 (0.63%) Games
10 1 (0.63%) Banking
10 1 (0.63%) Electronics
10 1 (0.63%) Aerospace
10 1 (0.63%) Advertising
Job Titles
1 28 (17.50%) Analyst
2 22 (13.75%) Project Manager
3 21 (13.13%) Business Analyst
3 21 (13.13%) Architect
4 17 (10.63%) Consultant
4 17 (10.63%) Agile Business Analyst
4 17 (10.63%) E-Commerce Business Analyst
5 13 (8.13%) Solutions Architect
5 13 (8.13%) Technical Specialist
5 13 (8.13%) Delivery Manager
6 9 (5.63%) Support Engineer
7 8 (5.00%) Developer
8 6 (3.75%) Junior
8 6 (3.75%) Senior Manager
8 6 (3.75%) Applications Support
9 5 (3.13%) Technical Consultant
9 5 (3.13%) Project Director
9 5 (3.13%) Junior Web Designer
9 5 (3.13%) Web Designer
9 5 (3.13%) Designer
Libraries, Frameworks & Software Standards
1 19 (11.88%) CSS
2 14 (8.75%) HTML
3 6 (3.75%) RESTful
4 5 (3.13%) XML
4 5 (3.13%) Ajax
5 4 (2.50%) Web Services
5 4 (2.50%) JSON
5 4 (2.50%) DOM
5 4 (2.50%) jQuery
6 2 (1.25%) Android SDK
6 2 (1.25%) Meteor
6 2 (1.25%) Sass
6 2 (1.25%) Spine.js
6 2 (1.25%) Ember.js
6 2 (1.25%) AngularJS
6 2 (1.25%) Backbone.js
6 2 (1.25%) KnockoutJS
6 2 (1.25%) Gherkin
6 2 (1.25%) Ruby on Rails
7 1 (0.63%) WCF
Miscellaneous
1 31 (19.38%) User Experience
2 21 (13.13%) iPad
3 20 (12.50%) Social Media
4 9 (5.63%) Management Information System
5 8 (5.00%) Enterprise Software
6 7 (4.38%) Blog
6 7 (4.38%) Analytical Skills
7 5 (3.13%) Data Centre
8 4 (2.50%) Client/Server
8 4 (2.50%) Biometrics
9 3 (1.88%) PMI
9 3 (1.88%) Mathematics
10 2 (1.25%) Mobile App
11 1 (0.63%) Digital Media
11 1 (0.63%) FMCG
11 1 (0.63%) Telematics
11 1 (0.63%) DTV
11 1 (0.63%) Replication
11 1 (0.63%) STB
11 1 (0.63%) IPTV
Operating Systems
1 23 (14.38%) Windows
2 13 (8.13%) Linux
3 7 (4.38%) Windows Server 2008
3 7 (4.38%) Windows 7
4 5 (3.13%) Windows 8
4 5 (3.13%) Windows Server 2012
5 2 (1.25%) UNIX
5 2 (1.25%) Android
5 2 (1.25%) Windows XP
5 2 (1.25%) Windows Server 2003
6 1 (0.63%) SUSE
6 1 (0.63%) Red Hat Enterprise Linux
6 1 (0.63%) SUSE Linux Enterprise Server
6 1 (0.63%) Apple iOS
Processes & Methodologies
1 50 (31.25%) Agile Software Development
2 44 (27.50%) Scrum
2 44 (27.50%) Analytics
3 40 (25.00%) E-Commerce
4 32 (20.00%) Stakeholder Management
5 31 (19.38%) CRM
6 27 (16.88%) PRINCE2
7 26 (16.25%) ITIL
8 23 (14.38%) Use Case
9 22 (13.75%) B2C
9 22 (13.75%) Business Analysis
9 22 (13.75%) Business Process Mapping
10 15 (9.38%) Project Management
11 11 (6.88%) UML
11 11 (6.88%) Energy Management
12 10 (6.25%) People Management
12 10 (6.25%) Document Management
13 9 (5.63%) Product Management
13 9 (5.63%) Portfolio Management
13 9 (5.63%) Software Delivery
Programming Languages
1 13 (8.13%) JavaScript
2 10 (6.25%) SQL
3 6 (3.75%) T-SQL
3 6 (3.75%) PHP
4 4 (2.50%) C
5 3 (1.88%) C#
5 3 (1.88%) Python
5 3 (1.88%) Ruby
5 3 (1.88%) Java
6 1 (0.63%) PHP5
6 1 (0.63%) PowerShell
6 1 (0.63%) C++
Qualifications
1 48 (30.00%) Degree
2 13 (8.13%) IBM Certification
3 6 (3.75%) CCNA
3 6 (3.75%) Cisco Certification
4 5 (3.13%) Microsoft Certification
5 4 (2.50%) PRINCE2 Certification
5 4 (2.50%) MCITP
6 3 (1.88%) VMware Certified Professional (VCP)
6 3 (1.88%) SC Cleared
6 3 (1.88%) Security Cleared
6 3 (1.88%) MCSE
6 3 (1.88%) CCNP
6 3 (1.88%) PMI Certification
7 2 (1.25%) MCTS
8 1 (0.63%) MCSA
8 1 (0.63%) ITIL Certification
Quality Assurance & Compliance
1 15 (9.38%) QA
2 12 (7.50%) SLA
3 1 (0.63%) ISO/IEC 27001
3 1 (0.63%) ISO 9001
System Software
1 15 (9.38%) VMware Infrastructure
2 7 (4.38%) vSphere
3 3 (1.88%) Active Directory
4 1 (0.63%) UAG
4 1 (0.63%) Hyper-V
Systems Management
1 5 (3.13%) WMI
2 2 (1.25%) Forefront Identity Manager
3 1 (0.63%) EMC NetWorker
3 1 (0.63%) Windows Intune
Vendors
1 23 (14.38%) hybris
2 22 (13.75%) IBM
3 18 (11.25%) Microsoft
4 16 (10.00%) VMware
5 6 (3.75%) Oracle
6 5 (3.13%) Adobe
6 5 (3.13%) Citrix
7 4 (2.50%) Google
8 3 (1.88%) SAP
8 3 (1.88%) Cisco
8 3 (1.88%) Nokia
8 3 (1.88%) Remedy
8 3 (1.88%) HP
9 2 (1.25%) SonicWALL
10 1 (0.63%) EMC
10 1 (0.63%) BMC
10 1 (0.63%) i2
10 1 (0.63%) NetApp
10 1 (0.63%) Coremetrics
10 1 (0.63%) Endeca
Oxford, Oxfordshire
Engage PSG
Salary: £40000 - £50000 per annum + Excellent company benefits scheme
Posted: 13 hours ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £65K Basic + 5K Car + 20% Bonus + Excellent Benefits
Posted: 2 days ago
Bracknell
Computer Futures
Salary: £40000 - £55000 per annum
Posted: 9 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £45000 - £50000 per annum + Unparalleled Package, Business Shares
Posted: 10 days ago
Berkshire
Computer Futures
Salary: £65000 - £75000 per annum + Bonus
Posted: 16 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £40000 - £60000 per annum + Equity Shares & Bonus
Posted: 22 days ago
Surrey
Modis International - London
Salary: £25 - £35 per annum + Benefits
Posted: 25 days ago