The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
England / South East
Rank 305 341 360
Rank change year-on-year
+36 +19
Permanent jobs citing Customer Engagement 84 109 100
As % of all permanent IT jobs located in the South East 0.56% 0.56% 0.49%
As % of the Processes & Methodologies category 0.66% 0.64% 0.58%
Number of salaries quoted 54 88 89
Median salary £52,500 £51,250 £62,500
Median salary % change year-on-year
+2.43% -18.00%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £82,500 £70,000 £75,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
12766 16935 17369
As % of all permanent IT jobs located in the South East 85.65% 86.56% 84.63%
Number of salaries quoted 10434 14284 13964
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £31,500 £30,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 19 January 2017.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +32 39 £70,000 +27.27% 3
Hampshire +20 20 £50,000 +25.00% 4
Surrey +29 6 £77,500 +10.71% 1
Oxfordshire +36 5 £19,500 -76.36%
Buckinghamshire +20 5 £38,000 -15.55%
Middlesex - 2 £81,250 -
Home Counties - 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 19 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer Engagement.

1 71 (42.01%) Degree
2 66 (39.05%) Marketing
3 54 (31.95%) Analytics
4 44 (26.04%) Finance
5 42 (24.85%) Telecoms
6 41 (24.26%) Analytical Skills
7 37 (21.89%) Business Development
8 36 (21.30%) Change Management
9 34 (20.12%) CRM
9 34 (20.12%) Computer Science
10 31 (18.34%) Presales
11 26 (15.38%) IBM
12 23 (13.61%) HP
13 22 (13.02%) Microsoft
13 22 (13.02%) Internet
14 21 (12.43%) Economics
14 21 (12.43%) Business Analysis
14 21 (12.43%) Business Transformation
15 20 (11.83%) Big Data
15 20 (11.83%) Case Management
15 20 (11.83%) PLM
15 20 (11.83%) Programme Management
15 20 (11.83%) Agile Software Development
15 20 (11.83%) Mandarin Language
15 20 (11.83%) Spanish Language
15 20 (11.83%) Enterprise Architecture
15 20 (11.83%) Data Architecture
15 20 (11.83%) MBA
16 19 (11.24%) SQL
17 18 (10.65%) Electronics

Customer Engagement
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (7.69%) SharePoint
2 11 (6.51%) SharePoint 2010
3 7 (4.14%) SharePoint 2013
4 6 (3.55%) ArcGIS
5 5 (2.96%) BizTalk Server
6 2 (1.18%) JBoss
6 2 (1.18%) Tomcat
7 1 (0.59%) IBM Domino
Applications
1 13 (7.69%) MS Visio
2 6 (3.55%) MS Excel
3 2 (1.18%) MS PowerPoint
4 1 (0.59%) MS Office
Business Applications
1 4 (2.37%) Data Workbench
Cloud Services
1 16 (9.47%) Cloud Computing
2 14 (8.28%) Microsoft Azure
3 5 (2.96%) Amazon AWS
3 5 (2.96%) SaaS
4 3 (1.78%) AWS CloudFormation
4 3 (1.78%) Office 365
4 3 (1.78%) PaaS
5 2 (1.18%) Google Cloud Platform
5 2 (1.18%) IaaS
5 2 (1.18%) IBM Cloud
5 2 (1.18%) SoftLayer
5 2 (1.18%) Veeva
6 1 (0.59%) Google Analytics
6 1 (0.59%) SuccessFactors
Communications & Networking
1 22 (13.02%) Internet
2 17 (10.06%) VoIP
3 12 (7.10%) 3G
3 12 (7.10%) 4G
3 12 (7.10%) 5G
3 12 (7.10%) NGN
3 12 (7.10%) Radio Access Network
3 12 (7.10%) VoLTE
4 10 (5.92%) Value-Added Service
5 8 (4.73%) MPLS
6 5 (2.96%) DWDM
7 4 (2.37%) Wireless
8 3 (1.78%) Cisco ASA
8 3 (1.78%) Cisco PIX
8 3 (1.78%) IPsec
8 3 (1.78%) LAN
8 3 (1.78%) Network Security
8 3 (1.78%) Remote Desktop
8 3 (1.78%) VPN
8 3 (1.78%) Wi-Fi
Database & Business Intelligence
1 20 (11.83%) Big Data
2 13 (7.69%) SQL Server
3 9 (5.33%) Data Warehouse
4 6 (3.55%) GIS
5 4 (2.37%) Spotfire
6 1 (0.59%) MySQL
6 1 (0.59%) OLTP
6 1 (0.59%) Oracle Database
6 1 (0.59%) PostgreSQL
6 1 (0.59%) RDBMS
6 1 (0.59%) Relational Database
Development Applications
1 3 (1.78%) Git (software)
2 2 (1.18%) Team Foundation Server
3 1 (0.59%) Subversion
3 1 (0.59%) Visual Studio
General
1 66 (39.05%) Marketing
2 44 (26.04%) Finance
3 42 (24.85%) Telecoms
4 20 (11.83%) Mandarin Language
4 20 (11.83%) Spanish Language
5 18 (10.65%) Electronics
6 10 (5.92%) Retail
7 8 (4.73%) Pharmaceutical
8 6 (3.55%) Back Office
9 2 (1.18%) Advertising
10 1 (0.59%) Billing
10 1 (0.59%) Brand Awareness
Job Titles
1 33 (19.53%) Consultant
2 20 (11.83%) Analyst
3 17 (10.06%) Architect
4 16 (9.47%) Product Manager
5 15 (8.88%) Senior Consultant
6 13 (7.69%) Business Consultant
7 12 (7.10%) Systems Support
8 11 (6.51%) SharePoint Analyst
9 10 (5.92%) Senior Business Consultant
9 10 (5.92%) Solutions Architect
10 9 (5.33%) Project Manager
11 7 (4.14%) SharePoint Support
11 7 (4.14%) Support Analyst
12 6 (3.55%) Programme Director
13 5 (2.96%) Applications Manager
13 5 (2.96%) Business Architect
13 5 (2.96%) Delivery Manager
13 5 (2.96%) Development Manager
13 5 (2.96%) Senior Architect
13 5 (2.96%) Senior Solutions Architect
Libraries, Frameworks & Software Standards
1 10 (5.92%) .NET
2 8 (4.73%) HTML
3 7 (4.14%) CSS
3 7 (4.14%) jQuery
4 5 (2.96%) Middleware
4 5 (2.96%) Web Services
5 3 (1.78%) REST
5 3 (1.78%) SOAP
6 2 (1.18%) Boost C++ Libraries
6 2 (1.18%) Ruby on Rails
6 2 (1.18%) Sinatra
6 2 (1.18%) STL
7 1 (0.59%) Servlets
Miscellaneous
1 41 (24.26%) Analytical Skills
2 34 (20.12%) Computer Science
3 21 (12.43%) Economics
4 14 (8.28%) Internet of Things
5 12 (7.10%) e-Learning
5 12 (7.10%) IPTV
5 12 (7.10%) Mathematics
5 12 (7.10%) Physics
6 10 (5.92%) Enterprise Software
6 10 (5.92%) User Experience
7 5 (2.96%) Management Information System
8 4 (2.37%) Data Centre
8 4 (2.37%) Data Extraction
9 2 (1.18%) Cloud Native
9 2 (1.18%) IVR
9 2 (1.18%) Mobile App
9 2 (1.18%) Virtual Team
9 2 (1.18%) Visualisation
10 1 (0.59%) Blog
10 1 (0.59%) CCTV
Operating Systems
1 10 (5.92%) Linux
2 9 (5.33%) Windows
3 6 (3.55%) Unix
4 5 (2.96%) Windows 10
4 5 (2.96%) Windows 7
4 5 (2.96%) Windows 8
5 3 (1.78%) Windows Server 2008
6 2 (1.18%) Android
6 2 (1.18%) Apple iOS
7 1 (0.59%) Mac OS X
Processes & Methodologies
1 54 (31.95%) Analytics
2 37 (21.89%) Business Development
3 36 (21.30%) Change Management
4 34 (20.12%) CRM
5 31 (18.34%) Presales
6 21 (12.43%) Business Analysis
6 21 (12.43%) Business Transformation
7 20 (11.83%) Agile Software Development
7 20 (11.83%) Case Management
7 20 (11.83%) Data Architecture
7 20 (11.83%) Enterprise Architecture
7 20 (11.83%) PLM
7 20 (11.83%) Programme Management
8 17 (10.06%) Scrum
9 15 (8.88%) ITIL
10 14 (8.28%) Product Management
11 13 (7.69%) Data Analytics
12 12 (7.10%) Incident Management
13 11 (6.51%) Migration
13 11 (6.51%) Project Management
Programming Languages
1 19 (11.24%) SQL
2 10 (5.92%) Java
3 7 (4.14%) JavaScript
4 6 (3.55%) PowerShell
5 4 (2.37%) R
5 4 (2.37%) Ruby
6 3 (1.78%) Perl
6 3 (1.78%) Python
7 2 (1.18%) C
7 2 (1.18%) C++
7 2 (1.18%) Korn
7 2 (1.18%) Shell Script
8 1 (0.59%) Bash Shell
8 1 (0.59%) Bourne shell
8 1 (0.59%) C#
8 1 (0.59%) C-shell
8 1 (0.59%) PL/SQL
8 1 (0.59%) VB
Qualifications
1 71 (42.01%) Degree
2 20 (11.83%) MBA
3 7 (4.14%) PMP
4 6 (3.55%) CCNP
4 6 (3.55%) Cisco Certification
4 6 (3.55%) PMI Certification
5 5 (2.96%) Postgraduate
6 4 (2.37%) ISEB
7 3 (1.78%) CCNA
8 2 (1.18%) MCAD
8 2 (1.18%) Microsoft Certification
Quality Assurance & Compliance
1 16 (9.47%) SLA
2 4 (2.37%) QA
3 2 (1.18%) GCP
System Software
1 3 (1.78%) Microsoft App-V
2 2 (1.18%) vCloud
Systems Management
1 5 (2.96%) SCCM
2 3 (1.78%) FortiGate
2 3 (1.78%) Microsoft Intune
Vendors
1 26 (15.38%) IBM
2 23 (13.61%) HP
3 22 (13.02%) Microsoft
4 12 (7.10%) Tableau
5 11 (6.51%) Google
6 6 (3.55%) Cisco
7 5 (2.96%) Adobe
8 4 (2.37%) Oracle
8 4 (2.37%) Salesforce.com
8 4 (2.37%) Sophos
8 4 (2.37%) TIBCO
9 3 (1.78%) Aruba
9 3 (1.78%) CheckPoint
9 3 (1.78%) VMware
10 2 (1.18%) BT
10 2 (1.18%) Dell
10 2 (1.18%) EMC
11 1 (0.59%) Ariba
11 1 (0.59%) Ericsson
11 1 (0.59%) SAP
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: Yesterday
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: Yesterday
Basingstoke, Hampshire
Uniting Ambition
Salary: £40k - 45k per year + generous benefits
Posted: 21 hours ago
Weybridge, Surrey
Stott & May
Salary: £40000 - £45000 per annum + additional benefits
Posted: 21 hours ago
Hampshire
Experis Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 days ago
Portsmouth, Hampshire
Haybrook IT Resourcing Ltd
Salary: Competitive
Posted: 5 days ago
Farnborough, Hampshire
ARC IT Recruitment Ltd
Salary: £50,000 + Benefits
Posted: 5 days ago
Reading
TDA Group
Posted: 13 days ago