The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 336 350 400
Rank change year-on-year
+14 +50
Permanent jobs citing Customer Engagement 106 108 37
As % of all permanent IT jobs located in the South East 0.51% 0.47% 0.17%
As % of the Processes & Methodologies category 0.62% 0.59% 0.22%
Number of salaries quoted 91 71 28
Average salary £55,000 £47,500 £50,000
Average salary % change year-on-year
+15.78% -5.00%
90% offered a salary of more than £37,500 £25,000 £30,000
10% offered a salary of more than £80,000 £65,000 £60,500
UK excluding London average salary £50,000 £46,250 £47,500
% change year-on-year
+8.10% -2.63%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17173 18421 17079
As % of all permanent IT jobs located in the South East 82.55% 80.27% 76.84%
Number of salaries quoted 13629 14742 13920
Average salary £46,500 £45,000 £45,000
Average salary % change year-on-year
+3.33% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 27 May 2015.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +22 66 £75,000 +76.47% 8
Surrey +25 12 £50,000 -33.33% 2
Hampshire -21 12 £37,500 -34.78% 1
Buckinghamshire +5 5 £42,500 -5.55%
Oxfordshire +7 3 £47,500 +5.55%
West Sussex +9 2 £27,500 -
Kent - 2 £25,000 -
Thames Valley - 1 £75,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 27 May 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 64 (31.84%) Scrum
2 61 (30.35%) Agile Software Development
3 50 (24.88%) Degree
4 49 (24.38%) Retail
5 46 (22.89%) Finance
6 45 (22.39%) Marketing
7 44 (21.89%) E-Commerce
8 42 (20.90%) Stakeholder Management
9 40 (19.90%) CRM
9 40 (19.90%) Analytics
10 37 (18.41%) SharePoint
11 34 (16.92%) ITIL
12 32 (15.92%) User Experience
13 30 (14.93%) B2C
14 29 (14.43%) PRINCE2
14 29 (14.43%) Manufacturing
14 29 (14.43%) Use Case
14 29 (14.43%) Business Analysis
14 29 (14.43%) hybris
15 28 (13.93%) Business Process Mapping
15 28 (13.93%) JIRA
15 28 (13.93%) Telecoms
16 27 (13.43%) Windows
16 27 (13.43%) iPad
17 24 (11.94%) Firewall
18 23 (11.44%) Wireless
18 23 (11.44%) IBM
18 23 (11.44%) Linux
19 22 (10.95%) Social Media
20 20 (9.95%) Office 365

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 27 May 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 37 (18.41%) SharePoint
2 16 (7.96%) Lotus Domino
2 16 (7.96%) WebSphere
2 16 (7.96%) WebSphere Portal
2 16 (7.96%) IBM Connections
3 9 (4.48%) CMS
4 7 (3.48%) Lync
5 5 (2.49%) IIS
6 2 (1.00%) MS Exchange
6 2 (1.00%) Magnolia
7 1 (0.50%) Exchange Server 2010
7 1 (0.50%) Exchange Server 2013
Applications
1 19 (9.45%) MS PowerPoint
2 18 (8.96%) MS Visio
3 7 (3.48%) MS Excel
4 3 (1.49%) Photoshop
5 1 (0.50%) MS Office
5 1 (0.50%) Adobe Creative Suite
Business Applications
1 1 (0.50%) SAP Oil and Gas
1 1 (0.50%) Dynamics CRM
1 1 (0.50%) Remedy ITSM
Cloud Services
1 20 (9.95%) Office 365
2 11 (5.47%) Microsoft Azure
3 10 (4.98%) Cloud Computing
4 7 (3.48%) SaaS
5 3 (1.49%) PaaS
5 3 (1.49%) Amazon AWS
5 3 (1.49%) IaaS
5 3 (1.49%) Terremark
6 2 (1.00%) Google Analytics
7 1 (0.50%) Veeva
Communications & Networking
1 24 (11.94%) Firewall
2 23 (11.44%) Wireless
3 12 (5.97%) WAN
4 11 (5.47%) LAN
5 9 (4.48%) DNS
5 9 (4.48%) VoIP
6 8 (3.98%) TCP/IP
7 6 (2.99%) DHCP
8 5 (2.49%) PBX
8 5 (2.49%) VPN
8 5 (2.49%) Internet
8 5 (2.49%) Softswitch
9 4 (1.99%) FWSM
9 4 (1.99%) Cisco PIX
9 4 (1.99%) Cisco ASA
9 4 (1.99%) NAS
9 4 (1.99%) LDAP
9 4 (1.99%) SAN
10 3 (1.49%) ATM
10 3 (1.49%) Broadband
Database & Business Intelligence
1 18 (8.96%) SQL Server
2 7 (3.48%) SQL Server Reporting Services
2 7 (3.48%) SQL Server 2008
3 5 (2.49%) SQL Server Integration Services
4 4 (1.99%) SQL Server Analysis Services
4 4 (1.99%) Data Warehouse
4 4 (1.99%) Data Mining
4 4 (1.99%) Big Data
5 2 (1.00%) Relational Database
6 1 (0.50%) DataStax
Development Applications
1 28 (13.93%) JIRA
2 3 (1.49%) Visual Studio
2 3 (1.49%) Dreamweaver
3 2 (1.00%) Fiddler
4 1 (0.50%) Team Foundation Server
4 1 (0.50%) Axure RP
4 1 (0.50%) Jasmine
4 1 (0.50%) Eclipse
General
1 49 (24.38%) Retail
2 46 (22.89%) Finance
3 45 (22.39%) Marketing
4 29 (14.43%) Manufacturing
5 28 (13.93%) Telecoms
6 19 (9.45%) Legal
7 17 (8.46%) Billing
8 5 (2.49%) Electronics
9 2 (1.00%) Financial Institution
9 2 (1.00%) Back Office
9 2 (1.00%) Advertising
9 2 (1.00%) Publishing
10 1 (0.50%) Banking
10 1 (0.50%) Pharmaceutical
10 1 (0.50%) Aerospace
Job Titles
1 27 (13.43%) Business Analyst
1 27 (13.43%) Analyst
2 26 (12.94%) Consultant
3 24 (11.94%) Developer
4 23 (11.44%) Agile Business Analyst
4 23 (11.44%) E-Commerce Business Analyst
5 19 (9.45%) Architect
5 19 (9.45%) Project Manager
6 16 (7.96%) Solutions Architect
6 16 (7.96%) Technical Specialist
7 13 (6.47%) Delivery Manager
7 13 (6.47%) Support Engineer
8 9 (4.48%) Senior Manager
8 9 (4.48%) Project Director
8 9 (4.48%) Marketing Manager
9 8 (3.98%) Support Team Leader
9 8 (3.98%) .NET Developer
9 8 (3.98%) ASP.NET Developer
9 8 (3.98%) Team Leader
9 8 (3.98%) Technical Consultant
Libraries, Frameworks & Software Standards
1 16 (7.96%) .NET
2 15 (7.46%) ASP.NET
3 9 (4.48%) CSS
3 9 (4.48%) ASP.NET Web Forms
4 8 (3.98%) HTML
5 5 (2.49%) Web Services
6 3 (1.49%) jQuery
6 3 (1.49%) Ajax
7 2 (1.00%) XML
7 2 (1.00%) ASP.NET MVC
8 1 (0.50%) REST
8 1 (0.50%) Windows Identity Foundation
8 1 (0.50%) FastCGI
8 1 (0.50%) Twitter Bootstrap
8 1 (0.50%) Android SDK
8 1 (0.50%) XSD
8 1 (0.50%) DOM
8 1 (0.50%) XSLT
8 1 (0.50%) XHTML
8 1 (0.50%) LAMP
Miscellaneous
1 32 (15.92%) User Experience
2 27 (13.43%) iPad
3 22 (10.95%) Social Media
4 11 (5.47%) Management Information System
5 9 (4.48%) Enterprise Software
6 8 (3.98%) Mobile App
6 8 (3.98%) IPTV
7 7 (3.48%) Analytical Skills
8 6 (2.99%) Data Centre
9 4 (1.99%) Computer Science
10 3 (1.49%) FMCG
10 3 (1.49%) STB
10 3 (1.49%) Economics
10 3 (1.49%) PMI
11 2 (1.00%) Digital Media
12 1 (0.50%) Telematics
12 1 (0.50%) Web 2.0
12 1 (0.50%) Smartphone
12 1 (0.50%) W3C
12 1 (0.50%) Biometrics
Operating Systems
1 27 (13.43%) Windows
2 23 (11.44%) Linux
3 8 (3.98%) Android
4 7 (3.48%) Windows Server 2008
4 7 (3.48%) Windows 7
4 7 (3.48%) Apple iOS
5 5 (2.49%) Windows 8
5 5 (2.49%) Windows Server 2012
6 2 (1.00%) Windows XP
6 2 (1.00%) Windows Server 2003
7 1 (0.50%) UNIX
Processes & Methodologies
1 64 (31.84%) Scrum
2 61 (30.35%) Agile Software Development
3 44 (21.89%) E-Commerce
4 42 (20.90%) Stakeholder Management
5 40 (19.90%) CRM
5 40 (19.90%) Analytics
6 34 (16.92%) ITIL
7 30 (14.93%) B2C
8 29 (14.43%) PRINCE2
8 29 (14.43%) Business Analysis
8 29 (14.43%) Use Case
9 28 (13.93%) Business Process Mapping
10 18 (8.96%) UML
11 17 (8.46%) Document Management
12 16 (7.96%) Project Management
12 16 (7.96%) Product Management
13 11 (5.47%) Line Management
14 10 (4.98%) Matrix Management
15 8 (3.98%) Business Development
15 8 (3.98%) Service Delivery
Programming Languages
1 13 (6.47%) JavaScript
2 10 (4.98%) SQL
3 9 (4.48%) Java
4 7 (3.48%) C#
5 2 (1.00%) C
5 2 (1.00%) T-SQL
6 1 (0.50%) VB.NET
6 1 (0.50%) ActionScript
6 1 (0.50%) Python
6 1 (0.50%) Ruby
6 1 (0.50%) PowerShell
6 1 (0.50%) ActionScript 2.0
6 1 (0.50%) C++
6 1 (0.50%) PHP
Qualifications
1 50 (24.88%) Degree
2 16 (7.96%) IBM Certification
3 15 (7.46%) CCNP
3 15 (7.46%) Cisco Certification
4 11 (5.47%) CCNA
5 9 (4.48%) Microsoft Certification
5 9 (4.48%) VMware Certified Professional (VCP)
6 8 (3.98%) MCITP
7 6 (2.99%) CCDP
8 4 (1.99%) PRINCE2 Certification
9 3 (1.49%) ITIL Certification
9 3 (1.49%) PMI Certification
9 3 (1.49%) MCSE
9 3 (1.49%) MBA
10 2 (1.00%) MCTS
11 1 (0.50%) SC Cleared
11 1 (0.50%) Security Cleared
11 1 (0.50%) APMP
11 1 (0.50%) MCSA
Quality Assurance & Compliance
1 19 (9.45%) QA
2 7 (3.48%) SLA
System Software
1 17 (8.46%) VMware Infrastructure
2 7 (3.48%) Active Directory
3 1 (0.50%) vSphere
3 1 (0.50%) UAG
Systems Management
1 2 (1.00%) Forefront Identity Manager
2 1 (0.50%) EMC NetWorker
2 1 (0.50%) SCCM
2 1 (0.50%) Windows Intune
Vendors
1 29 (14.43%) hybris
2 23 (11.44%) IBM
3 18 (8.96%) VMware
4 17 (8.46%) Microsoft
4 17 (8.46%) Cisco
5 8 (3.98%) i2
6 7 (3.48%) Google
7 5 (2.49%) Oracle
8 4 (1.99%) Software AG
8 4 (1.99%) Adobe
8 4 (1.99%) webMethods
8 4 (1.99%) Sony
8 4 (1.99%) Netezza
8 4 (1.99%) ParAccel
9 3 (1.49%) Rackspace
10 2 (1.00%) SonicWALL
10 2 (1.00%) Salesforce.com
11 1 (0.50%) NetApp
11 1 (0.50%) OpenText
11 1 (0.50%) RedDot
Fleet, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + excellent benefits
Posted: Yesterday
Berkshire
Ashdown IT
Salary: £50000 - £60000 per annum + car allowance + bonus
Posted: 5 days ago
Staines, Middlesex
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum + quartley bonus, car allowance
Posted: 6 days ago
London or Wokingham
Journey Recruitment
Salary: £0 - £50,000 per year
Posted: 12 days ago
Guildford
Applause IT Innovation
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 14 days ago
South East
RecruitmentRevolution.com
Posted: 21 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 27 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 27 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 27 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 27 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 27 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 27 days ago