The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 371 358 396
Rank change year-on-year
-13 +38
Permanent jobs citing Customer Engagement 71 80 54
As % of all permanent IT jobs located in the South East 0.32% 0.37% 0.23%
As % of the Processes & Methodologies category 0.40% 0.46% 0.30%
Number of salaries quoted 60 54 53
Average salary £55,000 £57,500 £42,500
Average salary % change year-on-year
-4.34% +35.29%
90% offered a salary of more than £30,000 £39,274 £27,500
10% offered a salary of more than £75,000 £70,000 £60,000
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17555 17275 18185
As % of all permanent IT jobs located in the South East 80.09% 79.52% 77.54%
Number of salaries quoted 13975 13761 15653
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 17 December 2014.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 24 £75,000 +25.00% 4
Oxfordshire - 14 £30,000 - 1
Hampshire -23 13 £50,000 -13.04% 1
Buckinghamshire -1 8 £45,000 -21.73% 1
Surrey -18 7 £41,750 -1.76% 1
West Sussex +3 2 £45,000 +109.30%
Kent - 1 £60,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 17 December 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 31 (26.50%) JavaScript
2 30 (25.64%) User Experience
3 29 (24.79%) E-Commerce
4 28 (23.93%) Agile Software Development
5 25 (21.37%) Retail
6 24 (20.51%) HTML
7 23 (19.66%) Project Management
7 23 (19.66%) Marketing
8 22 (18.80%) CSS
8 22 (18.80%) ITIL
9 21 (17.95%) Windows
10 19 (16.24%) .NET
10 19 (16.24%) Linux
11 18 (15.38%) ASP.NET
11 18 (15.38%) PRINCE2
11 18 (15.38%) Degree
12 17 (14.53%) SQL Server
12 17 (14.53%) Scrum
13 16 (13.68%) CRM
13 16 (13.68%) Business Analysis
14 15 (12.82%) Finance
15 14 (11.97%) Telecoms
15 14 (11.97%) Stakeholder Management
15 14 (11.97%) jQuery
16 13 (11.11%) JIRA
17 12 (10.26%) MS Excel
17 12 (10.26%) Use Case
18 11 (9.40%) B2C
18 11 (9.40%) SQL Server Reporting Services
18 11 (9.40%) Web Development

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 17 December 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.27%) SharePoint
2 4 (3.42%) Drupal
3 2 (1.71%) CMS
4 1 (0.85%) Node.js
4 1 (0.85%) IIS
4 1 (0.85%) BizTalk Server
Applications
1 12 (10.26%) MS Excel
2 5 (4.27%) MS PowerPoint
3 1 (0.85%) MS Office
3 1 (0.85%) MS Visio
Business Applications
1 4 (3.42%) Dynamics CRM
2 3 (2.56%) Dynamics AX
2 3 (2.56%) Oracle ERP
Cloud Services
1 5 (4.27%) Microsoft Azure
2 3 (2.56%) Heroku
2 3 (2.56%) Office 365
3 2 (1.71%) PaaS
3 2 (1.71%) Amazon AWS
Communications & Networking
1 6 (5.13%) Network Security
2 5 (4.27%) Firewall
3 4 (3.42%) F5 BIG-IP LTM
3 4 (3.42%) F5 BIG-IP GTM
3 4 (3.42%) DHCP
3 4 (3.42%) DNS
4 3 (2.56%) Cisco ASA
4 3 (2.56%) HTTP
4 3 (2.56%) TCP/IP
5 2 (1.71%) HSRP
5 2 (1.71%) MPLS
5 2 (1.71%) OSPF
5 2 (1.71%) BGP
5 2 (1.71%) EIGRP
5 2 (1.71%) VRRP
5 2 (1.71%) Frame Relay
5 2 (1.71%) VPN
5 2 (1.71%) Ethernet
5 2 (1.71%) ATM
5 2 (1.71%) LAN
Database & Business Intelligence
1 17 (14.53%) SQL Server
2 11 (9.40%) SQL Server 2008
2 11 (9.40%) SQL Server Reporting Services
3 5 (4.27%) QlikView
4 4 (3.42%) MS Access
4 4 (3.42%) MySQL
5 2 (1.71%) NoSQL
6 1 (0.85%) MongoDB
6 1 (0.85%) Data Warehouse
6 1 (0.85%) Neo4j
Development Applications
1 13 (11.11%) JIRA
2 4 (3.42%) Visual Studio
3 1 (0.85%) Fiddler
General
1 25 (21.37%) Retail
2 23 (19.66%) Marketing
3 15 (12.82%) Finance
4 14 (11.97%) Telecoms
5 4 (3.42%) Legal
6 3 (2.56%) Manufacturing
7 2 (1.71%) Back Office
7 2 (1.71%) Multimedia
8 1 (0.85%) Billing
8 1 (0.85%) Automotive
8 1 (0.85%) Military
Job Titles
1 44 (37.61%) Developer
2 18 (15.38%) Analyst
2 18 (15.38%) Consultant
3 17 (14.53%) Architect
4 15 (12.82%) .NET Developer
4 15 (12.82%) Business Analyst
5 13 (11.11%) Agile Business Analyst
5 13 (11.11%) ASP.NET Developer
6 12 (10.26%) Project Manager
7 11 (9.40%) Web Developer
7 11 (9.40%) E-Commerce Business Analyst
8 9 (7.69%) Enterprise Architect
9 5 (4.27%) Ruby on Rails Developer
9 5 (4.27%) Lead Architect
9 5 (4.27%) Microsoft Consultant
9 5 (4.27%) Lead Developer
9 5 (4.27%) Development Manager
10 4 (3.42%) Applications Developer
10 4 (3.42%) Marketing Manager
10 4 (3.42%) Development Project Manager
Libraries, Frameworks & Software Standards
1 24 (20.51%) HTML
2 22 (18.80%) CSS
3 19 (16.24%) .NET
4 18 (15.38%) ASP.NET
5 14 (11.97%) jQuery
6 11 (9.40%) HTML5
6 11 (9.40%) ASP.NET Web Forms
7 10 (8.55%) Sass
7 10 (8.55%) LESS
7 10 (8.55%) CSS3
8 7 (5.98%) LAMP
9 5 (4.27%) ASP.NET MVC
9 5 (4.27%) Ruby on Rails
10 4 (3.42%) .NET Framework
11 3 (2.56%) REST
11 3 (2.56%) ADO.NET Entity Framework
11 3 (2.56%) JSON
11 3 (2.56%) XHTML
11 3 (2.56%) Web Services
11 3 (2.56%) AngularJS
Miscellaneous
1 30 (25.64%) User Experience
2 11 (9.40%) iPad
3 10 (8.55%) Analytical Skills
4 5 (4.27%) Statistics
5 3 (2.56%) Economics
5 3 (2.56%) Mobile App
6 2 (1.71%) IPTV
7 1 (0.85%) Copywriting
7 1 (0.85%) Mathematics
7 1 (0.85%) Computer Science
7 1 (0.85%) PKI
7 1 (0.85%) Clustering
7 1 (0.85%) Smartcard
7 1 (0.85%) Digital Media
7 1 (0.85%) Enterprise Software
Operating Systems
1 21 (17.95%) Windows
2 19 (16.24%) Linux
3 3 (2.56%) Android
3 3 (2.56%) Windows Server 2008
3 3 (2.56%) Apple iOS
4 2 (1.71%) UNIX
4 2 (1.71%) CentOS
4 2 (1.71%) Red Hat Enterprise Linux
5 1 (0.85%) Windows Server 2012
Processes & Methodologies
1 29 (24.79%) E-Commerce
2 28 (23.93%) Agile Software Development
3 23 (19.66%) Project Management
4 22 (18.80%) ITIL
5 18 (15.38%) PRINCE2
6 17 (14.53%) Scrum
7 16 (13.68%) CRM
7 16 (13.68%) Business Analysis
8 14 (11.97%) Stakeholder Management
9 12 (10.26%) Use Case
10 11 (9.40%) B2C
10 11 (9.40%) Web Development
10 11 (9.40%) People Management
10 11 (9.40%) Web Application Development
10 11 (9.40%) Business Process Mapping
11 10 (8.55%) Responsive Web Design
11 10 (8.55%) Mentoring
11 10 (8.55%) TOGAF
11 10 (8.55%) Web Design
11 10 (8.55%) Creative Marketing
Programming Languages
1 31 (26.50%) JavaScript
2 10 (8.55%) SQL
3 9 (7.69%) C#
4 6 (5.13%) Java
5 5 (4.27%) Ruby
5 5 (4.27%) Perl
5 5 (4.27%) C
5 5 (4.27%) Python
6 4 (3.42%) PHP
7 2 (1.71%) C++
8 1 (0.85%) ABAP
8 1 (0.85%) VBA
Qualifications
1 18 (15.38%) Degree
2 5 (4.27%) Microsoft Certification
3 4 (3.42%) SC Cleared
3 4 (3.42%) Security Cleared
4 3 (2.56%) ICAEW
4 3 (2.56%) ITIL Certification
4 3 (2.56%) CIPFA
4 3 (2.56%) CIMA
4 3 (2.56%) ACCA
5 2 (1.71%) MBA
5 2 (1.71%) JNCIA
5 2 (1.71%) JNCIP
5 2 (1.71%) APMP
6 1 (0.85%) MCITP
6 1 (0.85%) MCTS
6 1 (0.85%) MCP
6 1 (0.85%) MCSD
6 1 (0.85%) MCSE
6 1 (0.85%) PhD
6 1 (0.85%) Cisco Certification
Quality Assurance & Compliance
1 2 (1.71%) Sarbanes-Oxley
1 2 (1.71%) PCI DSS
2 1 (0.85%) QA
System Software
1 4 (3.42%) VMware Infrastructure
2 2 (1.71%) vCloud
2 2 (1.71%) Active Directory
2 2 (1.71%) VMware ESXi
2 2 (1.71%) vSphere
3 1 (0.85%) Hyper-V
3 1 (0.85%) Terminal Services
Systems Management
1 4 (3.42%) SCCM
2 1 (0.85%) WSUS
2 1 (0.85%) Systems Management Server (SMS)
Vendors
1 11 (9.40%) hybris
2 10 (8.55%) Cisco
3 9 (7.69%) Microsoft
4 8 (6.84%) Oracle
5 7 (5.98%) Juniper
6 6 (5.13%) F5
7 4 (3.42%) VMware
8 3 (2.56%) Telerik
8 3 (2.56%) CheckPoint
9 2 (1.71%) NetApp
9 2 (1.71%) Red Hat
9 2 (1.71%) IBM
9 2 (1.71%) HP
9 2 (1.71%) Dell
9 2 (1.71%) EMC
9 2 (1.71%) Tripwire
9 2 (1.71%) Blue Coat
9 2 (1.71%) Imperva
10 1 (0.85%) SAP
Surrey
Burns Sheehan
Salary: £60000 - £70000 per annum
Posted: 13 hours ago
Oxford
Spectrum IT
Salary: £25000 - £35000 per annum + Benefits
Posted: Yesterday
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 2 days ago
Southampton
Hays IT - Uk Posting account
Salary: £45000 - £55000 per annum + Generous Benefits
Posted: 23 days ago