The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 376 399 396
Rank change year-on-year
+23 -3
Permanent jobs citing Customer Engagement 63 59 50
As % of all permanent IT jobs located in the South East 0.30% 0.26% 0.23%
As % of the Processes & Methodologies category 0.37% 0.32% 0.29%
Number of salaries quoted 48 29 27
Average salary £50,000 £52,500 £50,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £39,200 £37,500 £30,000
10% offered a salary of more than £80,000 £61,000 £63,500
UK excluding London average salary £50,000 £50,000 £40,000
% change year-on-year
- +25.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17218 18309 17003
As % of all permanent IT jobs located in the South East 82.88% 80.64% 76.77%
Number of salaries quoted 13977 14392 13857
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 29 July 2015.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +17 29 £60,000 +33.33% 1
Surrey +21 16 £50,000 -33.33% 2
Oxfordshire +14 6 £47,500 -8.65%
Hampshire -14 4 £41,000 -25.45% 1
Buckinghamshire -8 1 £35,000 -6.66% 1
East Sussex - 1 £50,000 - 1
Kent - 1 - - 1
Thames Valley - 1 £75,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 50 (28.90%) Agile Software Development
2 49 (28.32%) Marketing
2 49 (28.32%) Scrum
3 48 (27.75%) Degree
4 46 (26.59%) Retail
4 46 (26.59%) Analytics
5 45 (26.01%) Finance
6 42 (24.28%) E-Commerce
7 35 (20.23%) CRM
8 34 (19.65%) Stakeholder Management
9 33 (19.08%) Manufacturing
10 32 (18.50%) SharePoint
11 30 (17.34%) User Experience
12 27 (15.61%) ITIL
12 27 (15.61%) IBM
13 26 (15.03%) JIRA
14 25 (14.45%) Business Analysis
14 25 (14.45%) B2C
14 25 (14.45%) PRINCE2
14 25 (14.45%) hybris
15 24 (13.87%) Use Case
15 24 (13.87%) Business Process Mapping
15 24 (13.87%) Social Media
16 23 (13.29%) iPad
16 23 (13.29%) Windows
17 22 (12.72%) WebSphere
17 22 (12.72%) Telecoms
18 20 (11.56%) Microsoft
19 19 (10.98%) Firewall
19 19 (10.98%) Office 365

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 32 (18.50%) SharePoint
2 22 (12.72%) WebSphere
3 17 (9.83%) WebSphere Portal
3 17 (9.83%) IBM Connections
3 17 (9.83%) Lotus Domino
4 11 (6.36%) CMS
5 5 (2.89%) JBoss
5 5 (2.89%) WebLogic
5 5 (2.89%) Lync
6 3 (1.73%) IIS
7 2 (1.16%) MS Exchange
8 1 (0.58%) Exchange Server 2010
8 1 (0.58%) Exchange Server 2013
8 1 (0.58%) Magnolia
Applications
1 13 (7.51%) MS PowerPoint
2 12 (6.94%) MS Visio
3 9 (5.20%) MS Excel
4 6 (3.47%) MS Office
5 5 (2.89%) Photoshop
Business Applications
1 1 (0.58%) SAP Oil and Gas
1 1 (0.58%) Dynamics CRM
1 1 (0.58%) Remedy ITSM
Cloud Services
1 19 (10.98%) Office 365
2 7 (4.05%) Cloud Computing
3 5 (2.89%) Microsoft Azure
3 5 (2.89%) SaaS
4 2 (1.16%) Veeva
4 2 (1.16%) Google Analytics
Communications & Networking
1 19 (10.98%) Firewall
2 17 (9.83%) Wireless
3 11 (6.36%) WAN
3 11 (6.36%) DNS
4 10 (5.78%) LAN
5 9 (5.20%) TCP/IP
6 8 (4.62%) LDAP
6 8 (4.62%) VoIP
7 5 (2.89%) Softswitch
7 5 (2.89%) WebEx
7 5 (2.89%) PBX
8 4 (2.31%) VPN
9 3 (1.73%) SAN
9 3 (1.73%) DHCP
9 3 (1.73%) FWSM
9 3 (1.73%) Cisco PIX
9 3 (1.73%) Cisco ASA
9 3 (1.73%) NAS
10 2 (1.16%) NGN
10 2 (1.16%) DSLAM
Database & Business Intelligence
1 11 (6.36%) SQL Server
2 3 (1.73%) Data Mining
3 2 (1.16%) PostgreSQL
3 2 (1.16%) Relational Database
4 1 (0.58%) DataStax
4 1 (0.58%) SQL Server Integration Services
4 1 (0.58%) Big Data
Development Applications
1 26 (15.03%) JIRA
2 5 (2.89%) Dreamweaver
3 2 (1.16%) JMeter
3 2 (1.16%) Selenium
3 2 (1.16%) WebDriver
3 2 (1.16%) PHPUnit
3 2 (1.16%) Cucumber
3 2 (1.16%) Behat
3 2 (1.16%) Jenkins
4 1 (0.58%) Jasmine
4 1 (0.58%) Fiddler
4 1 (0.58%) Team Foundation Server
4 1 (0.58%) Maven
4 1 (0.58%) JUnit
4 1 (0.58%) Visual Studio
4 1 (0.58%) Eclipse
General
1 49 (28.32%) Marketing
2 46 (26.59%) Retail
3 45 (26.01%) Finance
4 33 (19.08%) Manufacturing
5 22 (12.72%) Telecoms
6 12 (6.94%) Legal
7 11 (6.36%) Billing
8 5 (2.89%) French Language
8 5 (2.89%) German Language
8 5 (2.89%) Spanish Language
9 4 (2.31%) Electronics
10 2 (1.16%) Back Office
10 2 (1.16%) Pharmaceutical
10 2 (1.16%) Advertising
10 2 (1.16%) Publishing
11 1 (0.58%) Banking
11 1 (0.58%) Financial Institution
11 1 (0.58%) Aerospace
Job Titles
1 26 (15.03%) Analyst
2 23 (13.29%) Business Analyst
3 22 (12.72%) Architect
4 20 (11.56%) Project Manager
5 19 (10.98%) Agile Business Analyst
5 19 (10.98%) E-Commerce Business Analyst
6 18 (10.40%) Consultant
7 17 (9.83%) Solutions Architect
7 17 (9.83%) Technical Specialist
8 11 (6.36%) Delivery Manager
8 11 (6.36%) Support Engineer
9 10 (5.78%) Senior Manager
10 8 (4.62%) Developer
10 8 (4.62%) Junior
10 8 (4.62%) Marketing Manager
11 6 (3.47%) Project Director
11 6 (3.47%) Support Team Leader
11 6 (3.47%) Team Leader
12 5 (2.89%) Web Designer
12 5 (2.89%) Support Consultant
Libraries, Frameworks & Software Standards
1 14 (8.09%) CSS
2 13 (7.51%) HTML
3 6 (3.47%) .NET
4 5 (2.89%) ASP.NET
5 3 (1.73%) jQuery
5 3 (1.73%) RESTful
6 2 (1.16%) Ajax
6 2 (1.16%) Ruby on Rails
6 2 (1.16%) Backbone.js
6 2 (1.16%) KnockoutJS
6 2 (1.16%) Gherkin
6 2 (1.16%) Sass
6 2 (1.16%) Spine.js
6 2 (1.16%) Ember.js
6 2 (1.16%) AngularJS
6 2 (1.16%) Android SDK
6 2 (1.16%) ASP.NET Web Forms
6 2 (1.16%) Meteor
7 1 (0.58%) Apache Cordova
7 1 (0.58%) FastCGI
Miscellaneous
1 30 (17.34%) User Experience
2 24 (13.87%) Social Media
3 23 (13.29%) iPad
4 10 (5.78%) Enterprise Software
5 9 (5.20%) Management Information System
6 7 (4.05%) Analytical Skills
7 6 (3.47%) IPTV
8 4 (2.31%) Client/Server
9 3 (1.73%) PMI
9 3 (1.73%) Mobile App
9 3 (1.73%) Mathematics
9 3 (1.73%) Computer Science
9 3 (1.73%) Data Centre
10 2 (1.16%) Blog
10 2 (1.16%) FMCG
10 2 (1.16%) STB
10 2 (1.16%) Digital Media
11 1 (0.58%) Telematics
11 1 (0.58%) Biometrics
11 1 (0.58%) DTV
Operating Systems
1 23 (13.29%) Windows
2 13 (7.51%) Linux
3 7 (4.05%) Windows Server 2008
3 7 (4.05%) Windows 7
4 5 (2.89%) Windows 8
4 5 (2.89%) Windows Server 2012
5 3 (1.73%) Android
6 2 (1.16%) Apple iOS
6 2 (1.16%) Windows XP
6 2 (1.16%) Windows Server 2003
7 1 (0.58%) UNIX
Processes & Methodologies
1 50 (28.90%) Agile Software Development
2 49 (28.32%) Scrum
3 46 (26.59%) Analytics
4 42 (24.28%) E-Commerce
5 35 (20.23%) CRM
6 34 (19.65%) Stakeholder Management
7 27 (15.61%) ITIL
8 25 (14.45%) PRINCE2
8 25 (14.45%) B2C
8 25 (14.45%) Business Analysis
9 24 (13.87%) Use Case
9 24 (13.87%) Business Process Mapping
10 16 (9.25%) Project Management
11 12 (6.94%) UML
11 12 (6.94%) Energy Management
12 11 (6.36%) Document Management
13 10 (5.78%) Product Management
14 8 (4.62%) Portfolio Management
14 8 (4.62%) Digital Marketing
14 8 (4.62%) Service Delivery
Programming Languages
1 15 (8.67%) SQL
2 9 (5.20%) JavaScript
3 7 (4.05%) T-SQL
3 7 (4.05%) C#
4 5 (2.89%) C
4 5 (2.89%) PHP
5 4 (2.31%) Java
6 3 (1.73%) Python
6 3 (1.73%) Ruby
7 1 (0.58%) PHP5
7 1 (0.58%) PowerShell
7 1 (0.58%) ActionScript 2.0
7 1 (0.58%) C++
7 1 (0.58%) VB.NET
7 1 (0.58%) ActionScript
Qualifications
1 48 (27.75%) Degree
2 17 (9.83%) IBM Certification
3 12 (6.94%) Cisco Certification
4 11 (6.36%) CCNP
5 9 (5.20%) CCNA
6 8 (4.62%) Microsoft Certification
7 7 (4.05%) MCITP
8 6 (3.47%) VMware Certified Professional (VCP)
9 5 (2.89%) CCDP
10 4 (2.31%) PRINCE2 Certification
11 3 (1.73%) PMI Certification
11 3 (1.73%) MCSE
12 2 (1.16%) MCTS
13 1 (0.58%) SC Cleared
13 1 (0.58%) Security Cleared
13 1 (0.58%) MCSA
Quality Assurance & Compliance
1 15 (8.67%) QA
2 12 (6.94%) SLA
System Software
1 15 (8.67%) VMware Infrastructure
2 6 (3.47%) vSphere
2 6 (3.47%) Active Directory
3 1 (0.58%) UAG
Systems Management
1 5 (2.89%) WMI
2 2 (1.16%) Forefront Identity Manager
3 1 (0.58%) EMC NetWorker
3 1 (0.58%) Windows Intune
Vendors
1 27 (15.61%) IBM
2 25 (14.45%) hybris
3 20 (11.56%) Microsoft
4 17 (9.83%) VMware
5 12 (6.94%) Cisco
6 6 (3.47%) i2
7 5 (2.89%) Adobe
7 5 (2.89%) Oracle
7 5 (2.89%) Citrix
8 4 (2.31%) Google
9 3 (1.73%) Software AG
9 3 (1.73%) Sony
9 3 (1.73%) webMethods
10 2 (1.16%) SonicWALL
11 1 (0.58%) Coremetrics
11 1 (0.58%) Endeca
11 1 (0.58%) Remedy
11 1 (0.58%) NetApp
11 1 (0.58%) Nokia
11 1 (0.58%) Salesforce.com
Portsmouth, Hampshire
Experis Ltd
Salary: £30000.00 - £33000.00 per annum
Posted: 8 hours ago
Berkshire
Staffworx Ltd
Salary: From £60,000 to £80,000 per annum £65-£80K + bonus, full bens
Posted: 14 hours ago
Kent
Templeton and Partners - SAP & UK Account
Salary: Market related
Posted: 12 days ago
Guildford
Applause IT Innovation
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 13 days ago
Guildford
Applause IT Innovation
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 19 days ago