The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 330 314 415
Rank change year-on-year
-16 +101
Permanent jobs citing Customer Engagement 112 123 27
As % of all permanent IT jobs located in the South East 0.54% 0.55% 0.12%
As % of the Processes & Methodologies category 0.66% 0.69% 0.16%
Number of salaries quoted 86 78 23
Average salary £53,750 £50,000 £45,000
Average salary % change year-on-year
+7.50% +11.11%
90% offered a salary of more than £27,750 £44,500 £32,500
10% offered a salary of more than £79,500 £65,000 £76,000
UK excluding London average salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17037 17861 17139
As % of all permanent IT jobs located in the South East 81.79% 80.30% 78.10%
Number of salaries quoted 13607 14066 13977
Average salary £46,500 £45,000 £43,670
Average salary % change year-on-year
+3.33% +3.04%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 27 March 2015.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +31 65 £65,000 +8.33% 2
Hampshire +3 29 £38,750 -22.50%
Oxfordshire -6 8 £57,500 +27.77%
Surrey -2 6 £65,000 +36.84% 1
Kent +21 3 £26,000 +10.63%
Buckinghamshire +2 3 £40,000 -20.00%
East Sussex -18 2 - -
West Sussex +1 1 £27,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 53 (28.96%) Agile Software Development
2 46 (25.14%) Scrum
3 41 (22.40%) Retail
4 38 (20.77%) Degree
5 35 (19.13%) CRM
5 35 (19.13%) E-Commerce
6 33 (18.03%) Marketing
6 33 (18.03%) Finance
6 33 (18.03%) Stakeholder Management
7 28 (15.30%) Linux
8 27 (14.75%) ITIL
8 27 (14.75%) Business Analysis
8 27 (14.75%) User Experience
9 26 (14.21%) PRINCE2
9 26 (14.21%) SQL Server
9 26 (14.21%) B2C
10 25 (13.66%) Windows
10 25 (13.66%) JIRA
10 25 (13.66%) Analytics
11 24 (13.11%) Use Case
12 23 (12.57%) Project Management
12 23 (12.57%) Telecoms
12 23 (12.57%) .NET
12 23 (12.57%) SharePoint
12 23 (12.57%) hybris
12 23 (12.57%) iPad
12 23 (12.57%) Business Process Mapping
13 22 (12.02%) ASP.NET
14 21 (11.48%) JavaScript
15 19 (10.38%) Manufacturing

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 27 March 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 23 (12.57%) SharePoint
2 8 (4.37%) Lotus Domino
2 8 (4.37%) WebSphere Portal
2 8 (4.37%) IBM Connections
2 8 (4.37%) WebSphere
3 5 (2.73%) CMS
3 5 (2.73%) Lync
4 4 (2.19%) Drupal
5 3 (1.64%) IIS
6 2 (1.09%) Magnolia
7 1 (0.55%) MS Exchange
Applications
1 12 (6.56%) MS PowerPoint
2 11 (6.01%) MS Visio
3 6 (3.28%) MS Excel
4 1 (0.55%) Adobe Creative Suite
Business Applications
1 3 (1.64%) Oracle ERP
1 3 (1.64%) Dynamics CRM
1 3 (1.64%) Dynamics AX
2 1 (0.55%) Google Analytics
Cloud Services
1 14 (7.65%) Office 365
2 10 (5.46%) Cloud Computing
3 9 (4.92%) Microsoft Azure
4 6 (3.28%) SaaS
5 3 (1.64%) PaaS
5 3 (1.64%) IaaS
5 3 (1.64%) Terremark
Communications & Networking
1 17 (9.29%) Firewall
2 15 (8.20%) Wireless
3 8 (4.37%) TCP/IP
4 7 (3.83%) WAN
5 6 (3.28%) LAN
6 5 (2.73%) DNS
7 4 (2.19%) SAN
7 4 (2.19%) Internet
7 4 (2.19%) LDAP
7 4 (2.19%) DHCP
7 4 (2.19%) VPN
7 4 (2.19%) Cisco PIX
7 4 (2.19%) Cisco ASA
7 4 (2.19%) NAS
7 4 (2.19%) FWSM
7 4 (2.19%) VoIP
8 3 (1.64%) OpenFlow
8 3 (1.64%) ATM
8 3 (1.64%) Broadband
8 3 (1.64%) SDH
Database & Business Intelligence
1 26 (14.21%) SQL Server
2 15 (8.20%) SQL Server Reporting Services
2 15 (8.20%) SQL Server 2008
3 5 (2.73%) SQL Server Integration Services
4 4 (2.19%) SQL Server Analysis Services
4 4 (2.19%) Data Warehouse
4 4 (2.19%) Data Mining
4 4 (2.19%) Big Data
4 4 (2.19%) MySQL
5 2 (1.09%) Relational Database
5 2 (1.09%) NoSQL
6 1 (0.55%) MS Access
Development Applications
1 25 (13.66%) JIRA
2 2 (1.09%) Visual Studio
3 1 (0.55%) Fiddler
3 1 (0.55%) Team Foundation Server
3 1 (0.55%) Axure RP
3 1 (0.55%) Jasmine
General
1 41 (22.40%) Retail
2 33 (18.03%) Finance
2 33 (18.03%) Marketing
3 23 (12.57%) Telecoms
4 19 (10.38%) Manufacturing
5 12 (6.56%) Legal
6 11 (6.01%) Billing
7 4 (2.19%) Electronics
8 3 (1.64%) Back Office
9 2 (1.09%) Financial Institution
9 2 (1.09%) Advertising
10 1 (0.55%) Publishing
10 1 (0.55%) Military
10 1 (0.55%) Automotive
Job Titles
1 40 (21.86%) Developer
2 28 (15.30%) Consultant
3 25 (13.66%) Analyst
3 25 (13.66%) Business Analyst
3 25 (13.66%) Agile Business Analyst
4 23 (12.57%) E-Commerce Business Analyst
5 17 (9.29%) Architect
6 16 (8.74%) .NET Developer
6 16 (8.74%) ASP.NET Developer
7 15 (8.20%) Project Manager
8 12 (6.56%) Marketing Manager
9 10 (5.46%) Solutions Architect
10 8 (4.37%) Applications Developer
10 8 (4.37%) Senior Manager
10 8 (4.37%) Team Leader
10 8 (4.37%) Technical Specialist
10 8 (4.37%) Support Team Leader
10 8 (4.37%) Mobile Applications Developer
10 8 (4.37%) Mobile Developer
11 7 (3.83%) Delivery Manager
Libraries, Frameworks & Software Standards
1 23 (12.57%) .NET
2 22 (12.02%) ASP.NET
3 17 (9.29%) ASP.NET Web Forms
4 6 (3.28%) HTML
4 6 (3.28%) LAMP
4 6 (3.28%) CSS
5 5 (2.73%) Web Services
6 4 (2.19%) XML
6 4 (2.19%) Ruby on Rails
7 2 (1.09%) ASP.NET MVC
7 2 (1.09%) Ajax
8 1 (0.55%) HTML5
8 1 (0.55%) OpenCV
8 1 (0.55%) Twitter Bootstrap
8 1 (0.55%) JSON
8 1 (0.55%) jQuery
8 1 (0.55%) RESTful
8 1 (0.55%) XSD
8 1 (0.55%) DOM
8 1 (0.55%) XSLT
Miscellaneous
1 27 (14.75%) User Experience
2 23 (12.57%) iPad
3 8 (4.37%) Mobile App
3 8 (4.37%) Enterprise Software
3 8 (4.37%) Social Media
3 8 (4.37%) IPTV
4 6 (3.28%) Analytical Skills
5 4 (2.19%) Management Information System
5 4 (2.19%) Computer Science
6 3 (1.64%) FMCG
6 3 (1.64%) Digital Media
6 3 (1.64%) STB
6 3 (1.64%) Economics
7 1 (0.55%) MPEG
7 1 (0.55%) W3C
7 1 (0.55%) Biometrics
7 1 (0.55%) Web 2.0
7 1 (0.55%) Smartphone
7 1 (0.55%) Mathematics
7 1 (0.55%) Over-the-Top Content
Operating Systems
1 28 (15.30%) Linux
2 25 (13.66%) Windows
3 8 (4.37%) Apple iOS
3 8 (4.37%) Android
4 1 (0.55%) Windows Server 2008
4 1 (0.55%) Windows 7
4 1 (0.55%) Windows XP
4 1 (0.55%) Windows Server 2003
Processes & Methodologies
1 53 (28.96%) Agile Software Development
2 46 (25.14%) Scrum
3 35 (19.13%) CRM
3 35 (19.13%) E-Commerce
4 33 (18.03%) Stakeholder Management
5 27 (14.75%) ITIL
5 27 (14.75%) Business Analysis
6 26 (14.21%) PRINCE2
6 26 (14.21%) B2C
7 25 (13.66%) Analytics
8 24 (13.11%) Use Case
9 23 (12.57%) Project Management
9 23 (12.57%) Business Process Mapping
10 15 (8.20%) Web Application Development
11 12 (6.56%) Line Management
12 11 (6.01%) Product Management
12 11 (6.01%) UML
12 11 (6.01%) Document Management
13 8 (4.37%) Unit Testing
13 8 (4.37%) Integration Testing
Programming Languages
1 21 (11.48%) JavaScript
2 14 (7.65%) SQL
3 10 (5.46%) Java
4 6 (3.28%) C#
5 4 (2.19%) C
5 4 (2.19%) Perl
5 4 (2.19%) PHP
5 4 (2.19%) Python
5 4 (2.19%) Ruby
6 1 (0.55%) ActionScript 2.0
6 1 (0.55%) C++
6 1 (0.55%) T-SQL
6 1 (0.55%) VB.NET
6 1 (0.55%) ActionScript
Qualifications
1 38 (20.77%) Degree
2 15 (8.20%) Cisco Certification
2 15 (8.20%) CCNP
3 11 (6.01%) CCNA
4 9 (4.92%) VMware Certified Professional (VCP)
5 8 (4.37%) Microsoft Certification
5 8 (4.37%) IBM Certification
6 6 (3.28%) CCDP
6 6 (3.28%) ITIL Certification
7 5 (2.73%) MCITP
8 3 (1.64%) ICAEW
8 3 (1.64%) ACCA
8 3 (1.64%) CIPFA
8 3 (1.64%) CIMA
8 3 (1.64%) MBA
9 2 (1.09%) APMP
10 1 (0.55%) PRINCE2 Certification
10 1 (0.55%) MCSE
10 1 (0.55%) PhD
Quality Assurance & Compliance
1 11 (6.01%) QA
2 1 (0.55%) SLA
System Software
1 15 (8.20%) VMware Infrastructure
2 5 (2.73%) Active Directory
Systems Management
1 2 (1.09%) SCCM
2 1 (0.55%) Systems Management Server (SMS)
Vendors
1 23 (12.57%) hybris
2 17 (9.29%) Cisco
3 16 (8.74%) VMware
4 14 (7.65%) Microsoft
5 12 (6.56%) IBM
6 8 (4.37%) i2
7 7 (3.83%) Oracle
8 5 (2.73%) Google
9 4 (2.19%) Netezza
9 4 (2.19%) webMethods
9 4 (2.19%) Sony
9 4 (2.19%) Software AG
9 4 (2.19%) ParAccel
10 3 (1.64%) Rackspace
11 2 (1.09%) F5
11 2 (1.09%) Salesforce.com
12 1 (0.55%) Adobe
12 1 (0.55%) OpenText
12 1 (0.55%) RedDot
12 1 (0.55%) SonicWALL
Reading, Berkshire
RICHARD WHEELER ASSOCIATES
Salary: From £32,000 to £40,000 per annum
Posted: Yesterday
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