The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 394 380 415
Rank change year-on-year
-14 +35
Permanent jobs citing Customer Engagement 48 55 26
As % of all permanent IT jobs located in the South East 0.22% 0.26% 0.11%
As % of the Processes & Methodologies category 0.27% 0.33% 0.15%
Number of salaries quoted 26 38 21
Average salary £52,500 £57,500 £52,500
Average salary % change year-on-year
-8.69% +9.52%
90% offered a salary of more than £37,500 £32,500 £34,000
10% offered a salary of more than £87,000 £65,000 £57,500
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17518 16554 17757
As % of all permanent IT jobs located in the South East 79.86% 78.16% 77.74%
Number of salaries quoted 13531 13520 15042
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 22 September 2014.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +1 19 £43,500 -30.40% 4
Berkshire -8 14 £85,000 +30.76% 3
Buckinghamshire +4 4 £37,500 -34.78% 1
Hampshire -18 4 £52,500 +10.52% 1
Oxfordshire - 4 £48,250 -
Kent 0 2 £67,500 +3.84% 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 22 September 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 33 (23.40%) Marketing
2 32 (22.70%) ITIL
3 29 (20.57%) Security Cleared
4 28 (19.86%) SC Cleared
5 27 (19.15%) Telecoms
5 27 (19.15%) MS Excel
5 27 (19.15%) Microsoft
6 23 (16.31%) HTML
6 23 (16.31%) JavaScript
7 22 (15.60%) CSS
7 22 (15.60%) Project Management
7 22 (15.60%) Agile Software Development
8 20 (14.18%) User Experience
9 19 (13.48%) Degree
9 19 (13.48%) Web Services
9 19 (13.48%) Windows
9 19 (13.48%) Oracle
10 18 (12.77%) Cisco
11 17 (12.06%) Java
11 17 (12.06%) Finance
12 16 (11.35%) Juniper
12 16 (11.35%) E-Commerce
12 16 (11.35%) Web Development
13 15 (10.64%) VMware Infrastructure
13 15 (10.64%) VMware
14 14 (9.93%) jQuery
15 13 (9.22%) .NET
15 13 (9.22%) Stakeholder Management
15 13 (9.22%) Firewall
15 13 (9.22%) Analytics

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 22 September 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.67%) SharePoint
1 8 (5.67%) IIS
2 4 (2.84%) MS Exchange
2 4 (2.84%) Exchange Server 2003
2 4 (2.84%) Exchange Server 2007
2 4 (2.84%) Exchange Server 2013
3 1 (0.71%) Node.js
3 1 (0.71%) BizTalk Server
Applications
1 27 (19.15%) MS Excel
2 8 (5.67%) MS PowerPoint
3 7 (4.96%) MS Office
4 4 (2.84%) MS Visio
Business Applications
1 5 (3.55%) SiteCatalyst
1 5 (3.55%) Oracle EBS R12
2 1 (0.71%) Remedy ITSM
2 1 (0.71%) Dynamics CRM
Cloud Services
1 8 (5.67%) Microsoft Azure
2 4 (2.84%) Cloud Computing
2 4 (2.84%) Heroku
3 3 (2.13%) Amazon AWS
4 2 (1.42%) PaaS
5 1 (0.71%) SaaS
Communications & Networking
1 13 (9.22%) Firewall
2 10 (7.09%) Network Security
3 9 (6.38%) DHCP
3 9 (6.38%) DNS
4 7 (4.96%) HTTP
5 3 (2.13%) F5 BIG-IP LTM
5 3 (2.13%) F5 BIG-IP GTM
5 3 (2.13%) Cisco ASA
5 3 (2.13%) VPN
6 2 (1.42%) Frame Relay
6 2 (1.42%) MPLS
6 2 (1.42%) OSPF
6 2 (1.42%) EIGRP
6 2 (1.42%) VRRP
6 2 (1.42%) BGP
6 2 (1.42%) TCP/IP
6 2 (1.42%) SSL
6 2 (1.42%) ATM
6 2 (1.42%) LAN
6 2 (1.42%) WAN
Database & Business Intelligence
1 11 (7.80%) SQL Server
2 4 (2.84%) QlikView
3 3 (2.13%) MS Access
4 1 (0.71%) MongoDB
4 1 (0.71%) Neo4j
4 1 (0.71%) Data Warehouse
Development Applications
1 4 (2.84%) Visual Studio
2 1 (0.71%) Fiddler
General
1 33 (23.40%) Marketing
2 27 (19.15%) Telecoms
3 17 (12.06%) Finance
4 8 (5.67%) Retail
5 3 (2.13%) Legal
6 2 (1.42%) Multimedia
6 2 (1.42%) Hungarian Language
7 1 (0.71%) Spanish Language
7 1 (0.71%) Law
Job Titles
1 39 (27.66%) Consultant
2 29 (20.57%) Architect
3 24 (17.02%) Developer
4 14 (9.93%) Enterprise Architect
5 11 (7.80%) Web Developer
5 11 (7.80%) Network Consultant
6 9 (6.38%) Enterprise Solutions Architect
6 9 (6.38%) Solutions Architect
6 9 (6.38%) Development Manager
7 8 (5.67%) Analyst
8 6 (4.26%) Senior Developer
8 6 (4.26%) Account Manager
8 6 (4.26%) Functional Consultant
8 6 (4.26%) E-Commerce Manager
9 5 (3.55%) Cloud Consultant
9 5 (3.55%) Oracle Functional Consultant
9 5 (3.55%) Oracle Consultant
9 5 (3.55%) .NET Developer
9 5 (3.55%) Business Analyst
9 5 (3.55%) Field Engineer
Libraries, Frameworks & Software Standards
1 23 (16.31%) HTML
2 22 (15.60%) CSS
3 19 (13.48%) Web Services
4 14 (9.93%) jQuery
5 13 (9.22%) .NET
6 10 (7.09%) Sass
6 10 (7.09%) LESS
6 10 (7.09%) HTML5
6 10 (7.09%) CSS3
7 9 (6.38%) XML
8 8 (5.67%) ASP.NET
8 8 (5.67%) REST
9 7 (4.96%) JSON
10 6 (4.26%) ASP.NET MVC
11 4 (2.84%) .NET Framework
12 3 (2.13%) ADO.NET Entity Framework
12 3 (2.13%) AngularJS
12 3 (2.13%) ASP.NET MVC 4
12 3 (2.13%) Kendo UI
12 3 (2.13%) ASP.NET Web API
Miscellaneous
1 20 (14.18%) User Experience
2 12 (8.51%) Analytical Skills
3 7 (4.96%) Digital Media
4 5 (3.55%) Social Media
4 5 (3.55%) IPTV
5 4 (2.84%) Management Information System
5 4 (2.84%) CLARiiON
5 4 (2.84%) Statistics
5 4 (2.84%) Blog
6 3 (2.13%) Clustering
6 3 (2.13%) Economics
7 2 (1.42%) Enterprise Software
8 1 (0.71%) CMDB
8 1 (0.71%) Computer Science
8 1 (0.71%) PKI
8 1 (0.71%) N-Tier
8 1 (0.71%) Smartcard
Operating Systems
1 19 (13.48%) Windows
2 8 (5.67%) Windows Server 2008
3 3 (2.13%) Windows Server 2012
3 3 (2.13%) UNIX
3 3 (2.13%) Linux
4 2 (1.42%) CentOS
4 2 (1.42%) Red Hat Enterprise Linux
Processes & Methodologies
1 32 (22.70%) ITIL
2 22 (15.60%) Project Management
2 22 (15.60%) Agile Software Development
3 16 (11.35%) E-Commerce
3 16 (11.35%) Web Development
4 13 (9.22%) Stakeholder Management
4 13 (9.22%) Analytics
5 12 (8.51%) Service Management
5 12 (8.51%) TOGAF
6 11 (7.80%) Creative Marketing
6 11 (7.80%) Service Delivery
7 10 (7.09%) Web Design
7 10 (7.09%) Coaching
7 10 (7.09%) Responsive Web Design
8 9 (6.38%) Software Architecture
8 9 (6.38%) PRINCE2
8 9 (6.38%) Change Management
9 7 (4.96%) Mentoring
9 7 (4.96%) People Management
9 7 (4.96%) Information Security
Programming Languages
1 23 (16.31%) JavaScript
2 17 (12.06%) Java
3 12 (8.51%) C#
4 8 (5.67%) C++
5 4 (2.84%) Perl
5 4 (2.84%) PHP
5 4 (2.84%) SQL
5 4 (2.84%) Python
6 2 (1.42%) C
7 1 (0.71%) ABAP
Qualifications
1 29 (20.57%) Security Cleared
2 28 (19.86%) SC Cleared
3 19 (13.48%) Degree
4 11 (7.80%) JNCIA
4 11 (7.80%) JNCIP
5 10 (7.09%) Cisco Certification
6 9 (6.38%) CCIE
7 3 (2.13%) MCITP
7 3 (2.13%) MCTS
7 3 (2.13%) Microsoft Certification
8 2 (1.42%) MBA
9 1 (0.71%) DV Cleared
9 1 (0.71%) PRINCE2 Practitioner
9 1 (0.71%) CCSP
9 1 (0.71%) CCNP
Quality Assurance & Compliance
1 7 (4.96%) COBIT
2 6 (4.26%) Sarbanes-Oxley
2 6 (4.26%) PCI DSS
3 4 (2.84%) ISO/IEC 27001
4 2 (1.42%) ISO 9001
System Software
1 15 (10.64%) VMware Infrastructure
2 10 (7.09%) Hyper-V
3 9 (6.38%) Active Directory
4 6 (4.26%) vCloud
4 6 (4.26%) VMware ESXi
4 6 (4.26%) vSphere
5 4 (2.84%) ISA Server
6 3 (2.13%) Terminal Services
7 2 (1.42%) VMware ESX
Systems Management
1 6 (4.26%) SCCM
2 4 (2.84%) Tivoli
2 4 (2.84%) ARCserve
3 3 (2.13%) WSUS
4 1 (0.71%) HP UCMDB
Vendors
1 27 (19.15%) Microsoft
2 19 (13.48%) Oracle
3 18 (12.77%) Cisco
4 16 (11.35%) Juniper
5 15 (10.64%) VMware
6 11 (7.80%) CA
7 9 (6.38%) F5
8 7 (4.96%) HP
9 6 (4.26%) EMC
9 6 (4.26%) IBM
10 5 (3.55%) ServiceNow
10 5 (3.55%) Adobe
10 5 (3.55%) BMC
11 4 (2.84%) Websense
11 4 (2.84%) McAfee
12 3 (2.13%) Telerik
12 3 (2.13%) CheckPoint
13 2 (1.42%) NetApp
13 2 (1.42%) Red Hat
13 2 (1.42%) Dell
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £80000 per annum + benefits
Posted: 17 hours ago
Surrey
Millshill Recruitment Ltd
Salary: From £35,000 to £35,000 per annum + Bens
Posted: 2 days ago
Romsey, Hampshire
Chemring Technology Solutions (Roke Manor)
Salary: Competitive package
Posted: 3 days ago
Reading, Berkshire
Nationwide People Ltd
Salary: £400 - £500 Per Day Ltd Co Basis
Posted: 4 days ago
Reading, Berkshire
Nationwide People Ltd
Salary: £400 - £500 Per Day Ltd Co Basis
Posted: 4 days ago
Milton Keynes
Reed Technology - UK Posting Account
Salary: £55000 - £65000 per annum
Posted: 13 days ago
Sutton, Surrey
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 19 days ago
Dartford, Kent
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 19 days ago
Richmond, Surrey
Symphony EYC
Posted: 23 days ago