The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 340 312 398
Rank change year-on-year
-28 +86
Permanent jobs citing Customer Engagement 96 109 38
As % of all permanent IT jobs located in the South East 0.46% 0.53% 0.18%
As % of the Processes & Methodologies category 0.57% 0.65% 0.23%
Number of salaries quoted 74 65 36
Average salary £53,750 £50,000 £45,000
Average salary % change year-on-year
+7.50% +11.11%
90% offered a salary of more than £29,500 £40,000 £30,750
10% offered a salary of more than £81,000 £65,000 £77,500
UK excluding London average salary £51,250 £50,000 £50,000
% change year-on-year
+2.50% -
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16857 16658 16718
As % of all permanent IT jobs located in the South East 81.28% 80.48% 77.90%
Number of salaries quoted 13609 13023 13923
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £30,000 £30,000 £29,500
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 27 February 2015.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +15 49 £75,000 +25.00% 5
Hampshire -2 28 £42,500 -15.00% 3
Oxfordshire +2 12 £30,000 -33.33%
Surrey -16 6 £65,000 +36.84%
East Sussex -23 3 - -
Buckinghamshire +3 2 £40,000 -20.00%
Kent +5 1 £67,500 +187.23%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 27 February 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 47 (28.14%) Agile Software Development
2 37 (22.16%) Scrum
3 36 (21.56%) Retail
4 31 (18.56%) Degree
5 30 (17.96%) CRM
5 30 (17.96%) E-Commerce
5 30 (17.96%) User Experience
6 29 (17.37%) SQL Server
6 29 (17.37%) Marketing
7 28 (16.77%) Linux
8 27 (16.17%) ITIL
8 27 (16.17%) JavaScript
8 27 (16.17%) .NET
8 27 (16.17%) Finance
9 26 (15.57%) Windows
10 25 (14.97%) ASP.NET
10 25 (14.97%) Project Management
11 23 (13.77%) Telecoms
11 23 (13.77%) Stakeholder Management
12 22 (13.17%) PRINCE2
13 21 (12.57%) Business Analysis
13 21 (12.57%) Analytics
14 20 (11.98%) JIRA
15 19 (11.38%) B2C
15 19 (11.38%) Use Case
16 18 (10.78%) HTML
16 18 (10.78%) hybris
16 18 (10.78%) iPad
16 18 (10.78%) Business Process Mapping
17 17 (10.18%) ASP.NET Web Forms

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 27 February 2015, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 14 (8.38%) SharePoint
2 4 (2.40%) IIS
2 4 (2.40%) Lotus Domino
2 4 (2.40%) CMS
2 4 (2.40%) WebSphere
2 4 (2.40%) Drupal
2 4 (2.40%) WebSphere Portal
2 4 (2.40%) IBM Connections
2 4 (2.40%) Lync
3 1 (0.60%) Magnolia
3 1 (0.60%) MS Exchange
3 1 (0.60%) BizTalk Server
Applications
1 9 (5.39%) MS Excel
2 8 (4.79%) MS PowerPoint
3 7 (4.19%) MS Visio
4 1 (0.60%) Adobe Creative Suite
4 1 (0.60%) MS Office
Business Applications
1 3 (1.80%) Oracle ERP
1 3 (1.80%) Dynamics CRM
1 3 (1.80%) Dynamics AX
Cloud Services
1 10 (5.99%) Microsoft Azure
1 10 (5.99%) Office 365
2 8 (4.79%) Cloud Computing
3 5 (2.99%) SaaS
4 3 (1.80%) PaaS
4 3 (1.80%) IaaS
4 3 (1.80%) Terremark
Communications & Networking
1 12 (7.19%) Firewall
2 11 (6.59%) Wireless
3 8 (4.79%) WAN
3 8 (4.79%) TCP/IP
4 7 (4.19%) LAN
5 5 (2.99%) VPN
6 4 (2.40%) DNS
6 4 (2.40%) SAN
6 4 (2.40%) Internet
6 4 (2.40%) LDAP
6 4 (2.40%) ATM
6 4 (2.40%) DHCP
6 4 (2.40%) Cisco PIX
6 4 (2.40%) FWSM
6 4 (2.40%) Cisco ASA
6 4 (2.40%) NAS
6 4 (2.40%) VoIP
7 3 (1.80%) OpenFlow
7 3 (1.80%) F5 BIG-IP LTM
7 3 (1.80%) F5 BIG-IP GTM
Database & Business Intelligence
1 29 (17.37%) SQL Server
2 15 (8.98%) SQL Server Reporting Services
2 15 (8.98%) SQL Server 2008
3 5 (2.99%) QlikView
4 4 (2.40%) SQL Server Analysis Services
4 4 (2.40%) SQL Server Integration Services
4 4 (2.40%) Data Warehouse
4 4 (2.40%) Data Mining
4 4 (2.40%) Big Data
4 4 (2.40%) MySQL
5 2 (1.20%) Relational Database
5 2 (1.20%) NoSQL
6 1 (0.60%) MS Access
Development Applications
1 20 (11.98%) JIRA
2 6 (3.59%) Visual Studio
3 2 (1.20%) Fiddler
4 1 (0.60%) Team Foundation Server
4 1 (0.60%) Axure RP
General
1 36 (21.56%) Retail
2 29 (17.37%) Marketing
3 27 (16.17%) Finance
4 23 (13.77%) Telecoms
5 13 (7.78%) Manufacturing
6 10 (5.99%) Legal
7 7 (4.19%) Billing
8 4 (2.40%) Electronics
9 2 (1.20%) Financial Institution
9 2 (1.20%) Back Office
10 1 (0.60%) Advertising
10 1 (0.60%) Military
10 1 (0.60%) Automotive
Job Titles
1 53 (31.74%) Developer
2 30 (17.96%) Consultant
3 20 (11.98%) Analyst
3 20 (11.98%) Architect
3 20 (11.98%) Business Analyst
3 20 (11.98%) Agile Business Analyst
4 18 (10.78%) E-Commerce Business Analyst
4 18 (10.78%) .NET Developer
4 18 (10.78%) ASP.NET Developer
5 11 (6.59%) Project Manager
6 10 (5.99%) Marketing Manager
7 8 (4.79%) Applications Developer
7 8 (4.79%) Mobile Applications Developer
7 8 (4.79%) Mobile Developer
8 7 (4.19%) Enterprise Architect
9 6 (3.59%) Team Leader
9 6 (3.59%) Support Team Leader
9 6 (3.59%) Solutions Architect
9 6 (3.59%) Principal Consultant
9 6 (3.59%) Senior Developer
Libraries, Frameworks & Software Standards
1 27 (16.17%) .NET
2 25 (14.97%) ASP.NET
3 18 (10.78%) HTML
4 17 (10.18%) CSS
4 17 (10.18%) ASP.NET Web Forms
5 8 (4.79%) jQuery
6 7 (4.19%) LAMP
7 5 (2.99%) ASP.NET MVC
7 5 (2.99%) HTML5
7 5 (2.99%) Ruby on Rails
8 4 (2.40%) .NET Framework
8 4 (2.40%) CSS3
8 4 (2.40%) Sass
8 4 (2.40%) LESS
8 4 (2.40%) XHTML
8 4 (2.40%) Web Services
9 3 (1.80%) XML
9 3 (1.80%) ADO.NET Entity Framework
9 3 (1.80%) AngularJS
9 3 (1.80%) ASP.NET MVC 4
Miscellaneous
1 30 (17.96%) User Experience
2 18 (10.78%) iPad
3 10 (5.99%) Analytical Skills
4 8 (4.79%) Mobile App
4 8 (4.79%) IPTV
5 7 (4.19%) Enterprise Software
6 5 (2.99%) Computer Science
6 5 (2.99%) Statistics
7 4 (2.40%) Social Media
8 3 (1.80%) STB
8 3 (1.80%) Economics
9 2 (1.20%) Management Information System
9 2 (1.20%) Digital Media
10 1 (0.60%) Over-the-Top Content
10 1 (0.60%) Copywriting
10 1 (0.60%) FMCG
10 1 (0.60%) MPEG
10 1 (0.60%) W3C
10 1 (0.60%) Mathematics
10 1 (0.60%) Web 2.0
Operating Systems
1 28 (16.77%) Linux
2 26 (15.57%) Windows
3 8 (4.79%) Android
3 8 (4.79%) Apple iOS
Processes & Methodologies
1 47 (28.14%) Agile Software Development
2 37 (22.16%) Scrum
3 30 (17.96%) CRM
3 30 (17.96%) E-Commerce
4 27 (16.17%) ITIL
5 25 (14.97%) Project Management
6 23 (13.77%) Stakeholder Management
7 22 (13.17%) PRINCE2
8 21 (12.57%) Business Analysis
8 21 (12.57%) Analytics
9 19 (11.38%) Use Case
9 19 (11.38%) B2C
10 18 (10.78%) Business Process Mapping
11 15 (8.98%) Web Application Development
12 14 (8.38%) Integration Testing
13 10 (5.99%) Kanban
13 10 (5.99%) MVC
14 9 (5.39%) Service Management
14 9 (5.39%) Product Management
14 9 (5.39%) Line Management
Programming Languages
1 27 (16.17%) JavaScript
2 13 (7.78%) SQL
3 11 (6.59%) C#
4 10 (5.99%) Java
5 5 (2.99%) C
5 5 (2.99%) Perl
5 5 (2.99%) Python
5 5 (2.99%) Ruby
6 4 (2.40%) PHP
7 1 (0.60%) C++
7 1 (0.60%) VB.NET
7 1 (0.60%) ABAP
7 1 (0.60%) VBA
Qualifications
1 31 (18.56%) Degree
2 10 (5.99%) Cisco Certification
2 10 (5.99%) CCNP
3 8 (4.79%) Microsoft Certification
4 6 (3.59%) ITIL Certification
4 6 (3.59%) CCNA
4 6 (3.59%) CCDP
5 4 (2.40%) VMware Certified Professional (VCP)
5 4 (2.40%) MCITP
5 4 (2.40%) IBM Certification
6 3 (1.80%) ACCA
6 3 (1.80%) CIPFA
6 3 (1.80%) CIMA
6 3 (1.80%) MBA
6 3 (1.80%) ICAEW
7 2 (1.20%) APMP
8 1 (0.60%) SC Cleared
8 1 (0.60%) Security Cleared
8 1 (0.60%) VCP4
8 1 (0.60%) MCP
Quality Assurance & Compliance
1 7 (4.19%) QA
System Software
1 9 (5.39%) VMware Infrastructure
2 4 (2.40%) Active Directory
Systems Management
1 2 (1.20%) SCCM
2 1 (0.60%) Systems Management Server (SMS)
Vendors
1 18 (10.78%) hybris
2 16 (9.58%) Microsoft
3 13 (7.78%) Cisco
4 10 (5.99%) VMware
5 9 (5.39%) IBM
6 8 (4.79%) Oracle
7 6 (3.59%) i2
8 4 (2.40%) Software AG
8 4 (2.40%) webMethods
8 4 (2.40%) Sony
8 4 (2.40%) Google
8 4 (2.40%) Netezza
8 4 (2.40%) F5
8 4 (2.40%) ParAccel
9 3 (1.80%) Rackspace
9 3 (1.80%) Telerik
10 2 (1.20%) Salesforce.com
11 1 (0.60%) Tripwire
11 1 (0.60%) Imperva
11 1 (0.60%) Open Text
Farnborough, Hampshire
Tank Recruitment
Salary: £25000 per annum
Posted: 12 hours ago
South East
Nationwide People Ltd
Salary: £400 - £450 Per Day
Posted: 16 hours ago
Hampshire
Clearwater People Solutions
Salary: £20000 - £55000 Per Annum Excellent benefits
Posted: 17 hours ago
Hampshire
Clearwater People Solutions
Salary: £20000 - £25000 Per Annum Excellent benefits
Posted: 17 hours ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £40,000 per annum
Posted: 23 hours ago
South East
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 2 days ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 3 days ago
Berkshire
OCC Computer personnel
Salary: £0 per year + benefits
Posted: 8 days ago
Bracknell, Berkshire
Portal
Salary: From £45,000 to £60,000 per annum
Posted: 24 days ago