The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 407 376 411
Rank change year-on-year
-31 +35
Permanent jobs citing Customer Engagement 46 51 33
As % of all permanent IT jobs located in the South East 0.21% 0.24% 0.14%
As % of the Processes & Methodologies category 0.26% 0.31% 0.19%
Number of salaries quoted 26 31 26
Average salary £52,500 £57,500 £55,000
Average salary % change year-on-year
-8.69% +4.54%
90% offered a salary of more than £37,500 £32,500 £32,500
10% offered a salary of more than £70,500 £65,000 £90,000
UK excluding London average salary £45,500 £44,000 £53,750
% change year-on-year
+3.40% -18.13%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17455 16500 17517
As % of all permanent IT jobs located in the South East 78.50% 76.18% 76.01%
Number of salaries quoted 13490 13395 14836
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 27 August 2014.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -5 13 £55,000 -4.34% 3
Hampshire -10 11 £53,750 +51.40%
Surrey -2 9 £75,000 +20.00% 2
Oxfordshire - 6 £50,750 - 1
Buckinghamshire +1 5 £37,500 -34.78%
Kent -5 1 £67,500 +3.84% 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 36 (23.53%) Microsoft
2 33 (21.57%) Web Services
3 31 (20.26%) ITIL
3 31 (20.26%) JavaScript
3 31 (20.26%) Security Cleared
4 30 (19.61%) SC Cleared
4 30 (19.61%) Marketing
5 26 (16.99%) Telecoms
6 25 (16.34%) MS Excel
7 24 (15.69%) Degree
8 21 (13.73%) Oracle
9 20 (13.07%) HTML
9 20 (13.07%) Windows
9 20 (13.07%) Project Management
10 19 (12.42%) CSS
10 19 (12.42%) Java
10 19 (12.42%) Finance
10 19 (12.42%) REST
11 18 (11.76%) JSON
11 18 (11.76%) HTTP
12 17 (11.11%) Cisco
12 17 (11.11%) Web Development
13 16 (10.46%) VMware Infrastructure
13 16 (10.46%) VMware
13 16 (10.46%) .NET
13 16 (10.46%) Analytics
14 15 (9.80%) Juniper
14 15 (9.80%) Configuration Management
14 15 (9.80%) Software Engineering
15 14 (9.15%) Stakeholder Management

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 27 August 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.88%) SharePoint
2 7 (4.58%) IIS
3 4 (2.61%) MS Exchange
3 4 (2.61%) Exchange Server 2003
3 4 (2.61%) Exchange Server 2007
3 4 (2.61%) Node.js
3 4 (2.61%) Exchange Server 2013
4 1 (0.65%) Documentum
4 1 (0.65%) FileNet
Applications
1 25 (16.34%) MS Excel
2 10 (6.54%) MS PowerPoint
3 9 (5.88%) MS Office
4 4 (2.61%) MS Visio
Business Applications
1 7 (4.58%) Oracle EBS R12
2 5 (3.27%) SiteCatalyst
3 4 (2.61%) Remedy ITSM
4 1 (0.65%) Dynamics CRM
Cloud Services
1 10 (6.54%) Microsoft Azure
2 7 (4.58%) Heroku
3 5 (3.27%) Cloud Computing
3 5 (3.27%) SaaS
3 5 (3.27%) PaaS
4 3 (1.96%) Amazon AWS
Communications & Networking
1 18 (11.76%) HTTP
2 12 (7.84%) Firewall
3 9 (5.88%) DNS
3 9 (5.88%) DHCP
3 9 (5.88%) Network Security
4 6 (3.92%) VPN
5 5 (3.27%) SSL
6 4 (2.61%) LDAP
7 3 (1.96%) Cisco ASA
8 2 (1.31%) HSRP
8 2 (1.31%) F5 BIG-IP LTM
8 2 (1.31%) F5 BIG-IP GTM
8 2 (1.31%) TCP/IP
8 2 (1.31%) MPLS
8 2 (1.31%) OSPF
8 2 (1.31%) BGP
8 2 (1.31%) EIGRP
8 2 (1.31%) VRRP
8 2 (1.31%) WAN
9 1 (0.65%) Frame Relay
Database & Business Intelligence
1 7 (4.58%) SQL Server
2 4 (2.61%) Data Warehouse
3 3 (1.96%) MS Access
4 2 (1.31%) Big Data
5 1 (0.65%) MongoDB
5 1 (0.65%) Neo4j
General
1 30 (19.61%) Marketing
2 26 (16.99%) Telecoms
3 19 (12.42%) Finance
4 7 (4.58%) Retail
5 2 (1.31%) Multimedia
5 2 (1.31%) Hungarian Language
6 1 (0.65%) Spanish Language
6 1 (0.65%) Law
6 1 (0.65%) Legal
Job Titles
1 41 (26.80%) Consultant
2 25 (16.34%) Architect
3 22 (14.38%) Developer
4 15 (9.80%) Senior Developer
5 13 (8.50%) Enterprise Architect
6 12 (7.84%) Software Engineer
7 11 (7.19%) Network Consultant
7 11 (7.19%) Solutions Architect
7 11 (7.19%) Senior Software Engineer
7 11 (7.19%) Enterprise Solutions Architect
8 10 (6.54%) Development Manager
8 10 (6.54%) Analyst
9 8 (5.23%) Software Developer
9 8 (5.23%) Technical Consultant
9 8 (5.23%) Functional Consultant
9 8 (5.23%) Senior Software Developer
10 7 (4.58%) Oracle Consultant
10 7 (4.58%) Oracle Functional Consultant
10 7 (4.58%) Business Analyst
10 7 (4.58%) Web Developer
Libraries, Frameworks & Software Standards
1 33 (21.57%) Web Services
2 20 (13.07%) HTML
3 19 (12.42%) CSS
3 19 (12.42%) REST
4 18 (11.76%) JSON
5 16 (10.46%) .NET
6 12 (7.84%) ASP.NET
6 12 (7.84%) XML
6 12 (7.84%) jQuery
7 10 (6.54%) ASP.NET MVC
7 10 (6.54%) ASP.NET Web API
8 7 (4.58%) HTML5
8 7 (4.58%) CSS3
9 6 (3.92%) Sass
9 6 (3.92%) LESS
10 5 (3.27%) SOAP
11 4 (2.61%) COM
11 4 (2.61%) Ember.js
11 4 (2.61%) Backbone.js
11 4 (2.61%) Ajax
Miscellaneous
1 11 (7.19%) Management Information System
2 8 (5.23%) Digital Media
3 5 (3.27%) Social Media
3 5 (3.27%) IPTV
4 4 (2.61%) CLARiiON
4 4 (2.61%) CMDB
4 4 (2.61%) Blog
5 3 (1.96%) Clustering
5 3 (1.96%) Tandem
5 3 (1.96%) Economics
6 2 (1.31%) Statistics
6 2 (1.31%) Enterprise Software
7 1 (0.65%) N-Tier
7 1 (0.65%) Smartcard
7 1 (0.65%) PKI
Operating Systems
1 20 (13.07%) Windows
2 8 (5.23%) Windows Server 2008
3 4 (2.61%) Linux
3 4 (2.61%) UNIX
4 3 (1.96%) Windows Server 2012
5 2 (1.31%) CentOS
5 2 (1.31%) Red Hat Enterprise Linux
Processes & Methodologies
1 31 (20.26%) ITIL
2 20 (13.07%) Project Management
3 17 (11.11%) Web Development
4 16 (10.46%) Analytics
5 15 (9.80%) Configuration Management
5 15 (9.80%) Software Engineering
6 14 (9.15%) Stakeholder Management
6 14 (9.15%) Service Management
7 12 (7.84%) E-Commerce
8 11 (7.19%) Service Delivery
8 11 (7.19%) MVC
8 11 (7.19%) Root Cause Analysis
8 11 (7.19%) Software Architecture
9 10 (6.54%) TOGAF
10 9 (5.88%) Change Management
11 8 (5.23%) Agile Software Development
12 7 (4.58%) Data Modelling
12 7 (4.58%) Web Accessibility
12 7 (4.58%) Creative Marketing
12 7 (4.58%) Responsive Web Design
Programming Languages
1 31 (20.26%) JavaScript
2 19 (12.42%) Java
3 11 (7.19%) SQL
4 9 (5.88%) C#
5 8 (5.23%) C++
6 5 (3.27%) PHP
7 4 (2.61%) Python
7 4 (2.61%) Perl
8 1 (0.65%) C
Qualifications
1 31 (20.26%) Security Cleared
2 30 (19.61%) SC Cleared
3 24 (15.69%) Degree
4 11 (7.19%) JNCIA
4 11 (7.19%) JNCIP
5 10 (6.54%) Cisco Certification
6 9 (5.88%) CCIE
7 3 (1.96%) Microsoft Certification
7 3 (1.96%) MCTS
7 3 (1.96%) MCITP
8 2 (1.31%) MBA
9 1 (0.65%) CCSP
9 1 (0.65%) CCNP
9 1 (0.65%) PRINCE2 Practitioner
9 1 (0.65%) DV Cleared
Quality Assurance & Compliance
1 8 (5.23%) COBIT
2 6 (3.92%) PCI DSS
2 6 (3.92%) Sarbanes-Oxley
3 4 (2.61%) ISO/IEC 27001
3 4 (2.61%) ISO 9001
System Software
1 16 (10.46%) VMware Infrastructure
2 11 (7.19%) Hyper-V
3 9 (5.88%) Active Directory
4 6 (3.92%) vSphere
4 6 (3.92%) VMware ESXi
4 6 (3.92%) vCloud
5 4 (2.61%) ISA Server
6 3 (1.96%) Terminal Services
7 2 (1.31%) VMware ESX
Systems Management
1 6 (3.92%) SCCM
2 4 (2.61%) HP UCMDB
2 4 (2.61%) Tivoli
2 4 (2.61%) ARCserve
3 3 (1.96%) WSUS
Vendors
1 36 (23.53%) Microsoft
2 21 (13.73%) Oracle
3 17 (11.11%) Cisco
4 16 (10.46%) VMware
5 15 (9.80%) Juniper
6 12 (7.84%) CA
7 9 (5.88%) HP
8 8 (5.23%) BMC
8 8 (5.23%) ServiceNow
9 7 (4.58%) F5
10 5 (3.27%) EMC
10 5 (3.27%) Adobe
10 5 (3.27%) IBM
11 4 (2.61%) Remedy
11 4 (2.61%) McAfee
11 4 (2.61%) Websense
12 3 (1.96%) Fujitsu
13 2 (1.31%) Capita
13 2 (1.31%) Blue Coat
13 2 (1.31%) Red Hat
Surrey
Millshill Recruitment Ltd
Salary: From £35,000 to £35,000 per annum + Bens
Posted: 4 days ago
Richmond, Surrey
Not On The High Street
Posted: 5 days ago
Oxfordshire
Capita - ITIN
Salary: £40000.00 - £50000.00 per annum
Posted: 6 days ago
South East England
Progressive Recruitment
Salary: £55000 - £65000 per annum + Healthcare, Pension
Posted: 8 days ago
Dartford, Kent
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 13 days ago
Berkshire
Austin Fraser Limited
Salary: £50000.00 - £80000.00 per annum + Benefits/flexibility
Posted: 14 days ago
Newbury
Austin Fraser Limited
Salary: £60000.00 - £75000.00 per annum + 10K bonus
Posted: 25 days ago