The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 386 395 371
Rank change year-on-year
+9 -24
Permanent jobs citing Customer Engagement 61 67 105
As % of all permanent IT jobs located in the South East 0.33% 0.32% 0.46%
As % of the Processes & Methodologies category 0.38% 0.38% 0.55%
Number of salaries quoted 49 51 67
Median salary £51,250 £50,000 £60,000
Median salary % change year-on-year
+2.50% -16.66%
90% offered a salary of more than £30,000 £41,000 £39,000
10% offered a salary of more than £109,000 £80,000 £65,000
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
15918 17759 18932
As % of all permanent IT jobs located in the South East 86.23% 85.45% 83.46%
Number of salaries quoted 13374 14423 14891
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 30 July 2016.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +2 31 £82,750 +37.91% 2
Hampshire -4 7 £30,000 -53.84% 2
Kent +26 6 £35,000 -
Middlesex - 5 £35,000 -
Surrey +16 3 £45,000 -10.00%
Oxfordshire -18 2 £53,750 +13.15% 1
Buckinghamshire +23 1 £26,000 -25.71% 3
West Sussex - 1 £52,500 - 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 30 July 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer Engagement.

1 42 (22.46%) Presales
2 33 (17.65%) Marketing
3 32 (17.11%) Degree
3 32 (17.11%) Agile Software Development
4 30 (16.04%) Analytics
5 29 (15.51%) Web Services
6 28 (14.97%) Telecoms
7 27 (14.44%) SQL Server
8 26 (13.90%) Finance
9 25 (13.37%) Linux
10 24 (12.83%) ITIL
10 24 (12.83%) SQL
11 23 (12.30%) Microsoft
11 23 (12.30%) Data Protection
11 23 (12.30%) Visualisation
11 23 (12.30%) Data Visualisation
12 22 (11.76%) PostgreSQL
13 21 (11.23%) Retail
13 21 (11.23%) DNS
14 20 (10.70%) Project Management
14 20 (10.70%) TCP/IP
14 20 (10.70%) Microsoft Azure
14 20 (10.70%) Data Analytics
15 18 (9.63%) Amazon AWS
15 18 (9.63%) Migration
16 17 (9.09%) Scrum
16 17 (9.09%) JavaScript
16 17 (9.09%) Cisco Certification
16 17 (9.09%) Firewall
16 17 (9.09%) Product Management

Customer Engagement
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.56%) JBoss
2 14 (7.49%) nginx
2 14 (7.49%) OpenStack
3 4 (2.14%) MS Exchange
3 4 (2.14%) SharePoint
3 4 (2.14%) SharePoint 2010
4 2 (1.07%) SharePoint 2013
5 1 (0.53%) Apache Spark
5 1 (0.53%) Tomcat
5 1 (0.53%) WebLogic
5 1 (0.53%) WildFly
Applications
1 7 (3.74%) MS Excel
1 7 (3.74%) MS Visio
Business Applications
1 3 (1.60%) Infor M3
2 1 (0.53%) Dynamics CRM
Cloud Services
1 20 (10.70%) Microsoft Azure
2 18 (9.63%) Amazon AWS
3 15 (8.02%) SaaS
4 3 (1.60%) Cloud Computing
5 2 (1.07%) OneDrive
6 1 (0.53%) Office 365
6 1 (0.53%) PaaS
Communications & Networking
1 21 (11.23%) DNS
2 20 (10.70%) TCP/IP
3 17 (9.09%) Firewall
4 16 (8.56%) MPLS
5 14 (7.49%) LTE
6 13 (6.95%) 2G
6 13 (6.95%) 3G
6 13 (6.95%) BGP
6 13 (6.95%) DSLAM
6 13 (6.95%) GPON
6 13 (6.95%) IPv6
6 13 (6.95%) Multicast
6 13 (6.95%) RSVP
6 13 (6.95%) VLAN
6 13 (6.95%) VPLS
6 13 (6.95%) VPN
7 12 (6.42%) IPsec
8 8 (4.28%) SAN
9 7 (3.74%) Internet
10 4 (2.14%) WAN
Database & Business Intelligence
1 27 (14.44%) SQL Server
2 22 (11.76%) PostgreSQL
3 15 (8.02%) Hadoop
3 15 (8.02%) Relational Database
4 5 (2.67%) Big Data
5 4 (2.14%) Data Warehouse
6 3 (1.60%) MySQL
6 3 (1.60%) NoSQL
7 2 (1.07%) Oracle Database
7 2 (1.07%) Oracle Reports
8 1 (0.53%) PowerCenter
Development Applications
1 14 (7.49%) Atlassian Bamboo
1 14 (7.49%) Jenkins
2 5 (2.67%) Jasmine
3 1 (0.53%) Ant
3 1 (0.53%) Git (software)
3 1 (0.53%) Gradle
3 1 (0.53%) Maven
3 1 (0.53%) Subversion
3 1 (0.53%) Vagrant
General
1 33 (17.65%) Marketing
2 28 (14.97%) Telecoms
3 26 (13.90%) Finance
4 21 (11.23%) Retail
5 15 (8.02%) Legal
6 9 (4.81%) Electronics
7 6 (3.21%) Advertising
8 4 (2.14%) Billing
8 4 (2.14%) German Language
8 4 (2.14%) Italian Language
9 1 (0.53%) Law
9 1 (0.53%) Manufacturing
Job Titles
1 55 (29.41%) Consultant
2 32 (17.11%) Developer
3 21 (11.23%) Analyst
4 20 (10.70%) Presales Consultant
5 14 (7.49%) Architect
6 13 (6.95%) C# Developer
6 13 (6.95%) Software Consultant
7 11 (5.88%) Support Analyst
7 11 (5.88%) Technical Consultant
8 10 (5.35%) .NET Developer
8 10 (5.35%) .NET Software Developer
8 10 (5.35%) ASP.NET Developer
8 10 (5.35%) C# .NET Developer
8 10 (5.35%) C# ASP.NET Developer
8 10 (5.35%) C# Software Developer
8 10 (5.35%) Commercial Officer
8 10 (5.35%) Software Developer
8 10 (5.35%) Storage Consultant
9 9 (4.81%) Java Developer
9 9 (4.81%) Product Manager
Libraries, Frameworks & Software Standards
1 29 (15.51%) Web Services
2 16 (8.56%) .NET
3 15 (8.02%) CSS
4 14 (7.49%) ASP.NET
5 9 (4.81%) HTML
5 9 (4.81%) jQuery
6 8 (4.28%) Java EE
6 8 (4.28%) JSON
7 7 (3.74%) XML
8 6 (3.21%) RESTful
9 5 (2.67%) Ajax
9 5 (2.67%) DOM
10 4 (2.14%) .NET Framework
11 3 (1.60%) AngularJS
11 3 (1.60%) ASP.NET Web Forms
11 3 (1.60%) Backbone.js
11 3 (1.60%) Ember.js
11 3 (1.60%) KnockoutJS
11 3 (1.60%) Node.js
11 3 (1.60%) Twitter Bootstrap
Miscellaneous
1 23 (12.30%) Visualisation
2 17 (9.09%) User Experience
3 16 (8.56%) Computer Science
4 14 (7.49%) Analytical Skills
5 13 (6.95%) IPTV
6 11 (5.88%) Mathematics
6 11 (5.88%) Mobile App
7 7 (3.74%) e-Learning
7 7 (3.74%) Physics
8 6 (3.21%) Management Information System
9 5 (2.67%) Biometrics
10 4 (2.14%) Applied Mathematics
10 4 (2.14%) Data Centre
10 4 (2.14%) Replication
11 3 (1.60%) Frameworx
11 3 (1.60%) iPad
11 3 (1.60%) N-Tier
12 2 (1.07%) EqualLogic
12 2 (1.07%) IVR
12 2 (1.07%) Oracle Licensing
Operating Systems
1 25 (13.37%) Linux
2 10 (5.35%) Windows
3 8 (4.28%) Android
3 8 (4.28%) Apple iOS
4 6 (3.21%) CentOS
4 6 (3.21%) Ubuntu
5 5 (2.67%) Unix
6 4 (2.14%) Windows Server
7 2 (1.07%) Red Hat Enterprise Linux
7 2 (1.07%) SUSE Linux Enterprise Server
7 2 (1.07%) Windows 10
7 2 (1.07%) Windows 7
7 2 (1.07%) Windows 8
Processes & Methodologies
1 42 (22.46%) Presales
2 32 (17.11%) Agile Software Development
3 30 (16.04%) Analytics
4 24 (12.83%) ITIL
5 23 (12.30%) Data Protection
5 23 (12.30%) Data Visualisation
6 20 (10.70%) Data Analytics
6 20 (10.70%) Project Management
7 18 (9.63%) Migration
8 17 (9.09%) Product Management
8 17 (9.09%) Scrum
9 14 (7.49%) DevOps
10 13 (6.95%) CRM
11 11 (5.88%) E-Commerce
11 11 (5.88%) Service Management
11 11 (5.88%) Time Management
12 10 (5.35%) Cybersecurity
12 10 (5.35%) Incident Management
13 9 (4.81%) Change Management
13 9 (4.81%) Stakeholder Management
Programming Languages
1 24 (12.83%) SQL
2 17 (9.09%) JavaScript
3 16 (8.56%) Perl
3 16 (8.56%) Python
3 16 (8.56%) Ruby
4 14 (7.49%) C#
5 12 (6.42%) Java
6 5 (2.67%) C
7 2 (1.07%) C++
8 1 (0.53%) Bourne shell
8 1 (0.53%) PL/SQL
8 1 (0.53%) PowerShell
8 1 (0.53%) R
Qualifications
1 32 (17.11%) Degree
2 17 (9.09%) Cisco Certification
3 13 (6.95%) CCIE
4 11 (5.88%) SC Cleared
4 11 (5.88%) Security Cleared
5 5 (2.67%) A+ Certification
6 4 (2.14%) Microsoft Certification
7 2 (1.07%) DBS Check
7 2 (1.07%) Postgraduate
8 1 (0.53%) CISA
8 1 (0.53%) CISM
8 1 (0.53%) CISSP
8 1 (0.53%) CLAS
8 1 (0.53%) ITIL Certification
Quality Assurance & Compliance
1 11 (5.88%) SLA
2 7 (3.74%) Data Quality
3 2 (1.07%) ISO 9001
3 2 (1.07%) ISO/IEC 27001
4 1 (0.53%) PCI DSS
System Software
1 15 (8.02%) Docker
2 8 (4.28%) Active Directory
3 4 (2.14%) Hyper-V
3 4 (2.14%) vSphere
4 3 (1.60%) Microsoft App-V
4 3 (1.60%) VMware Infrastructure
5 2 (1.07%) VMware ESX
5 2 (1.07%) VMware ESXi
6 1 (0.53%) XenApp
6 1 (0.53%) XenDesktop
Systems Management
1 14 (7.49%) Opscode Chef
2 4 (2.14%) NetBackup
3 3 (1.60%) SCCM
4 2 (1.07%) Backup Exec
5 1 (0.53%) AirWatch
5 1 (0.53%) Kubernetes
5 1 (0.53%) Microsoft Intune
5 1 (0.53%) Puppet
Vendors
1 23 (12.30%) Microsoft
2 16 (8.56%) Cisco
3 14 (7.49%) F5
4 12 (6.42%) VMware
5 9 (4.81%) HP
5 9 (4.81%) IBM
6 8 (4.28%) EMC
6 8 (4.28%) Oracle
7 7 (3.74%) Tableau
7 7 (3.74%) Veritas
8 6 (3.21%) Dell
8 6 (3.21%) Dell Compellent
8 6 (3.21%) Huawei
8 6 (3.21%) NetApp
8 6 (3.21%) Red Hat
9 5 (2.67%) Citrix
10 4 (2.14%) 3PAR
10 4 (2.14%) Brocade
10 4 (2.14%) Hitachi
10 4 (2.14%) Symantec
High Wycombe, Buckinghamshire
Johnson and Johnson
Salary: Highly competitive salary, bonus and flexible benefits
Posted: 4 days ago
Southampton, Hampshire
Big Wednesday Digital Ltd
Salary: £35000 - £65000 per annum + Negotiable
Posted: 4 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £50000 - £70000 per annum
Posted: 4 days ago
Oxfordshire
Interquest - IQ Tech
Salary: £60000 - £70000 per annum
Posted: 23 days ago
High Wycombe, Buckinghamshire
Johnson and Johnson
Salary: Highly competitive salary, bonus and flexible benefits
Posted: 18 days ago
High Wycombe, Buckinghamshire
Johnson and Johnson
Salary: Highly competitive salary, bonus and flexible benefits
Posted: 18 days ago