The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 308 387 370
Rank change year-on-year
+79 -17
Permanent jobs citing Customer Engagement 92 90 98
As % of all permanent IT jobs located in the South East 0.57% 0.42% 0.45%
As % of the Processes & Methodologies category 0.66% 0.49% 0.53%
Number of salaries quoted 60 62 77
Median salary £50,000 £50,000 £60,000
Median salary % change year-on-year
- -16.66%
90% offered a salary of more than £32,500 £37,500 £30,000
10% offered a salary of more than £80,250 £70,000 £75,000
UK excluding London median salary £50,000 £51,500 £52,500
% change year-on-year
-2.91% -1.90%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
13901 18513 18507
As % of all permanent IT jobs located in the South East 85.85% 86.13% 84.10%
Number of salaries quoted 11464 15487 14655
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £32,500 £31,920 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 9 December 2016.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +44 39 £70,000 +40.00% 5
Hampshire +16 21 £47,500 +18.75% 5
Surrey +26 12 £75,000 +7.14% 1
Buckinghamshire +21 7 £49,000 +15.29% 1
Middlesex - 3 £32,500 -
Home Counties - 3 - -
Oxfordshire +37 2 £19,500 -76.36%
West Sussex - 1 £40,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 9 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer Engagement.

1 66 (38.60%) Degree
2 65 (38.01%) Marketing
3 54 (31.58%) Analytics
4 47 (27.49%) Telecoms
4 47 (27.49%) Finance
5 44 (25.73%) Analytical Skills
6 37 (21.64%) Presales
7 36 (21.05%) Business Development
8 35 (20.47%) Change Management
8 35 (20.47%) CRM
9 33 (19.30%) Computer Science
10 26 (15.20%) IBM
11 22 (12.87%) HP
11 22 (12.87%) Big Data
12 21 (12.28%) Agile Software Development
13 20 (11.70%) Business Analysis
13 20 (11.70%) Internet
13 20 (11.70%) Microsoft
13 20 (11.70%) Business Transformation
14 19 (11.11%) Case Management
14 19 (11.11%) VoIP
14 19 (11.11%) MBA
14 19 (11.11%) Economics
14 19 (11.11%) PLM
14 19 (11.11%) Programme Management
14 19 (11.11%) Mandarin Language
14 19 (11.11%) Spanish Language
14 19 (11.11%) Enterprise Architecture
14 19 (11.11%) Data Architecture
15 17 (9.94%) SQL

Customer Engagement
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (7.60%) SharePoint
2 12 (7.02%) SharePoint 2010
3 8 (4.68%) SharePoint 2013
4 6 (3.51%) ArcGIS
5 1 (0.58%) BizTalk Server
5 1 (0.58%) JBoss
5 1 (0.58%) Tomcat
Applications
1 13 (7.60%) MS Visio
2 7 (4.09%) MS Excel
3 2 (1.17%) MS PowerPoint
4 1 (0.58%) MS Office
Business Applications
1 4 (2.34%) Data Workbench
Cloud Services
1 16 (9.36%) Cloud Computing
2 11 (6.43%) Microsoft Azure
3 6 (3.51%) SaaS
4 5 (2.92%) Amazon AWS
5 4 (2.34%) Office 365
6 3 (1.75%) AWS CloudFormation
7 2 (1.17%) Google Cloud Platform
7 2 (1.17%) IBM Cloud
7 2 (1.17%) PaaS
7 2 (1.17%) SoftLayer
7 2 (1.17%) Veeva
8 1 (0.58%) Google Analytics
8 1 (0.58%) IaaS
8 1 (0.58%) OneDrive
8 1 (0.58%) SuccessFactors
Communications & Networking
1 20 (11.70%) Internet
2 19 (11.11%) VoIP
3 13 (7.60%) 3G
3 13 (7.60%) 5G
4 12 (7.02%) 4G
4 12 (7.02%) NGN
4 12 (7.02%) Radio Access Network
4 12 (7.02%) VoLTE
5 10 (5.85%) Value-Added Service
6 7 (4.09%) MPLS
7 5 (2.92%) Wireless
8 4 (2.34%) IPsec
8 4 (2.34%) VPN
9 3 (1.75%) Cisco ASA
9 3 (1.75%) Cisco PIX
9 3 (1.75%) LAN
9 3 (1.75%) Network Security
9 3 (1.75%) Remote Desktop
9 3 (1.75%) Spanning Tree
9 3 (1.75%) Wi-Fi
Database & Business Intelligence
1 22 (12.87%) Big Data
2 12 (7.02%) SQL Server
3 9 (5.26%) Data Warehouse
4 6 (3.51%) GIS
5 4 (2.34%) Spotfire
6 1 (0.58%) OLTP
6 1 (0.58%) Oracle Database
Development Applications
1 2 (1.17%) Git (software)
1 2 (1.17%) Team Foundation Server
2 1 (0.58%) Visual Studio
General
1 65 (38.01%) Marketing
2 47 (27.49%) Finance
2 47 (27.49%) Telecoms
3 19 (11.11%) Mandarin Language
3 19 (11.11%) Spanish Language
4 16 (9.36%) Electronics
5 14 (8.19%) Retail
6 8 (4.68%) Pharmaceutical
7 6 (3.51%) Back Office
8 4 (2.34%) Advertising
8 4 (2.34%) Legal
9 3 (1.75%) Billing
10 1 (0.58%) Brand Awareness
Job Titles
1 39 (22.81%) Consultant
2 22 (12.87%) Analyst
3 21 (12.28%) Architect
4 16 (9.36%) Senior Consultant
5 13 (7.60%) Solutions Architect
6 12 (7.02%) Business Consultant
6 12 (7.02%) SharePoint Analyst
7 11 (6.43%) Product Manager
8 10 (5.85%) Support Analyst
8 10 (5.85%) Systems Support
9 9 (5.26%) Senior Business Consultant
10 8 (4.68%) Cloud Consultant
10 8 (4.68%) IT Consultant
10 8 (4.68%) Project Manager
10 8 (4.68%) SharePoint Support
11 7 (4.09%) Presales Consultant
12 6 (3.51%) Programme Director
12 6 (3.51%) Senior Solutions Architect
12 6 (3.51%) Solutions Consultant
12 6 (3.51%) Technical Architect
Libraries, Frameworks & Software Standards
1 9 (5.26%) HTML
2 8 (4.68%) CSS
2 8 (4.68%) jQuery
3 6 (3.51%) .NET
4 5 (2.92%) Middleware
5 4 (2.34%) Web Services
6 2 (1.17%) Boost C++ Libraries
6 2 (1.17%) REST
6 2 (1.17%) SOAP
6 2 (1.17%) STL
7 1 (0.58%) Ruby on Rails
7 1 (0.58%) Sinatra
Miscellaneous
1 44 (25.73%) Analytical Skills
2 33 (19.30%) Computer Science
3 19 (11.11%) Economics
4 16 (9.36%) Mathematics
5 13 (7.60%) Internet of Things
5 13 (7.60%) IPTV
6 12 (7.02%) e-Learning
6 12 (7.02%) Physics
7 9 (5.26%) Enterprise Software
7 9 (5.26%) User Experience
8 6 (3.51%) Management Information System
9 4 (2.34%) Applied Mathematics
9 4 (2.34%) Data Centre
9 4 (2.34%) Data Extraction
9 4 (2.34%) IVR
9 4 (2.34%) Replication
10 2 (1.17%) Mobile App
10 2 (1.17%) Virtual Team
10 2 (1.17%) Visualisation
11 1 (0.58%) Frameworx
Operating Systems
1 11 (6.43%) Linux
1 11 (6.43%) Windows
2 7 (4.09%) Windows 10
2 7 (4.09%) Windows 7
2 7 (4.09%) Windows 8
3 5 (2.92%) Unix
4 3 (1.75%) Windows Server 2008
5 2 (1.17%) Android
5 2 (1.17%) Apple iOS
Processes & Methodologies
1 54 (31.58%) Analytics
2 37 (21.64%) Presales
3 36 (21.05%) Business Development
4 35 (20.47%) Change Management
4 35 (20.47%) CRM
5 21 (12.28%) Agile Software Development
6 20 (11.70%) Business Analysis
6 20 (11.70%) Business Transformation
7 19 (11.11%) Case Management
7 19 (11.11%) Data Architecture
7 19 (11.11%) Enterprise Architecture
7 19 (11.11%) PLM
7 19 (11.11%) Programme Management
8 16 (9.36%) ITIL
8 16 (9.36%) Scrum
9 15 (8.77%) Product Management
10 13 (7.60%) Data Analytics
10 13 (7.60%) Migration
11 12 (7.02%) Incident Management
12 10 (5.85%) eTOM
Programming Languages
1 17 (9.94%) SQL
2 8 (4.68%) Java
2 8 (4.68%) JavaScript
3 7 (4.09%) PowerShell
4 6 (3.51%) C
5 4 (2.34%) R
6 3 (1.75%) Perl
6 3 (1.75%) Python
6 3 (1.75%) Ruby
7 2 (1.17%) C++
8 1 (0.58%) Bash Shell
8 1 (0.58%) C#
8 1 (0.58%) Korn
8 1 (0.58%) PL/SQL
8 1 (0.58%) Shell Script
8 1 (0.58%) VB
Qualifications
1 66 (38.60%) Degree
2 19 (11.11%) MBA
3 7 (4.09%) Cisco Certification
3 7 (4.09%) PMP
4 6 (3.51%) CCNP
4 6 (3.51%) PMI Certification
5 5 (2.92%) Postgraduate
6 4 (2.34%) ISEB
7 3 (1.75%) CCNA
8 1 (0.58%) CCIE
8 1 (0.58%) MCAD
8 1 (0.58%) Microsoft Certification
Quality Assurance & Compliance
1 16 (9.36%) SLA
2 4 (2.34%) QA
3 2 (1.17%) GCP
System Software
1 5 (2.92%) Microsoft App-V
2 2 (1.17%) vCloud
Systems Management
1 7 (4.09%) SCCM
2 4 (2.34%) Microsoft Intune
3 3 (1.75%) FortiGate
Vendors
1 26 (15.20%) IBM
2 22 (12.87%) HP
3 20 (11.70%) Microsoft
4 12 (7.02%) Tableau
5 11 (6.43%) Google
6 8 (4.68%) Cisco
7 5 (2.92%) Adobe
7 5 (2.92%) Salesforce.com
8 4 (2.34%) CheckPoint
8 4 (2.34%) Oracle
8 4 (2.34%) TIBCO
8 4 (2.34%) VMware
9 3 (1.75%) Aruba
9 3 (1.75%) EMC
10 2 (1.17%) Amdocs
10 2 (1.17%) BT
10 2 (1.17%) Dell
10 2 (1.17%) Ericsson
10 2 (1.17%) Huawei
11 1 (0.58%) Cerillion
Buckinghamshire
Bluetownonline
Posted: 8 hours ago
Farnborough, Hampshire
ARC IT Recruitment Ltd
Salary: £50,000 + Benefits
Posted: 6 hours ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 3 days ago
Basingstoke, Hampshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 2 days ago
Hampshire
Experis Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 4 days ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 3 days ago
Newbury, Berkshire
AAP3
Salary: £60000.00 - £80000.00 per annum + Attractive
Posted: 4 days ago
Fareham, Hampshire
Leidos
Posted: 9 days ago
Berkshire
Spencer Ogden
Salary: £65000 - £70000 per annum + Negotiable
Posted: 15 days ago
Richmond, Surrey
EYC Symphony
Salary: From £20,000 to £25,000 per annum
Posted: 22 days ago
South East
Cognizant
Posted: 21 days ago
Reading
Computer Futures
Salary: competitive
Posted: 23 days ago