The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 389 386 432
Rank change year-on-year
-3 +46
Permanent jobs citing Customer Engagement 48 55 25
As % of all permanent IT jobs located in the South East 0.22% 0.26% 0.11%
As % of the Processes & Methodologies category 0.28% 0.33% 0.14%
Number of salaries quoted 26 41 20
Average salary £55,000 £57,500 £52,500
Average salary % change year-on-year
-4.34% +9.52%
90% offered a salary of more than £36,500 £35,500 £39,850
10% offered a salary of more than £87,000 £65,000 £61,000
UK excluding London average salary £48,500 £47,500 £52,500
% change year-on-year
+2.10% -9.52%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17208 16702 17637
As % of all permanent IT jobs located in the South East 79.80% 78.57% 77.86%
Number of salaries quoted 13313 13676 14903
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 1 October 2014.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey 0 19 £43,500 -17.14% 2
Berkshire +1 14 £85,000 +30.76% 4
Oxfordshire - 4 £40,000 - 1
Buckinghamshire 0 3 £37,500 -34.78% 1
Hampshire -18 3 £52,500 -8.69% 2
Kent +1 2 £67,500 +3.84%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 1 October 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 30 (22.73%) ITIL
2 29 (21.97%) Marketing
3 26 (19.70%) Security Cleared
3 26 (19.70%) MS Excel
4 25 (18.94%) SC Cleared
5 24 (18.18%) Telecoms
5 24 (18.18%) Microsoft
6 23 (17.42%) HTML
6 23 (17.42%) Project Management
7 22 (16.67%) JavaScript
8 21 (15.91%) CSS
8 21 (15.91%) Agile Software Development
9 19 (14.39%) Windows
9 19 (14.39%) User Experience
10 18 (13.64%) Cisco
11 17 (12.88%) Web Services
11 17 (12.88%) Oracle
12 16 (12.12%) Java
12 16 (12.12%) Juniper
12 16 (12.12%) Finance
12 16 (12.12%) Degree
13 14 (10.61%) Web Development
13 14 (10.61%) jQuery
13 14 (10.61%) .NET
14 13 (9.85%) C#
14 13 (9.85%) E-Commerce
14 13 (9.85%) Firewall
15 12 (9.09%) VMware
15 12 (9.09%) VMware Infrastructure
15 12 (9.09%) Service Management

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 1 October 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.30%) IIS
2 6 (4.55%) SharePoint
3 3 (2.27%) Exchange Server 2013
3 3 (2.27%) Exchange Server 2007
3 3 (2.27%) Exchange Server 2003
3 3 (2.27%) MS Exchange
4 1 (0.76%) Node.js
4 1 (0.76%) BizTalk Server
Applications
1 26 (19.70%) MS Excel
2 6 (4.55%) MS PowerPoint
3 5 (3.79%) MS Office
4 3 (2.27%) MS Visio
Business Applications
1 4 (3.03%) Oracle EBS R12
2 3 (2.27%) SiteCatalyst
3 1 (0.76%) Remedy ITSM
3 1 (0.76%) Dynamics CRM
Cloud Services
1 9 (6.82%) Microsoft Azure
2 4 (3.03%) Cloud Computing
2 4 (3.03%) Heroku
3 3 (2.27%) Amazon AWS
4 2 (1.52%) PaaS
5 1 (0.76%) SaaS
Communications & Networking
1 13 (9.85%) Firewall
2 9 (6.82%) Network Security
3 8 (6.06%) DNS
3 8 (6.06%) DHCP
4 5 (3.79%) HTTP
5 3 (2.27%) F5 BIG-IP LTM
5 3 (2.27%) F5 BIG-IP GTM
5 3 (2.27%) Cisco ASA
5 3 (2.27%) VPN
6 2 (1.52%) TCP/IP
6 2 (1.52%) Ethernet
6 2 (1.52%) ATM
6 2 (1.52%) LAN
6 2 (1.52%) WAN
6 2 (1.52%) SSL
6 2 (1.52%) BGP
6 2 (1.52%) EIGRP
6 2 (1.52%) VRRP
6 2 (1.52%) MPLS
6 2 (1.52%) OSPF
Database & Business Intelligence
1 12 (9.09%) SQL Server
2 5 (3.79%) QlikView
3 3 (2.27%) MS Access
4 1 (0.76%) MongoDB
4 1 (0.76%) Neo4j
4 1 (0.76%) SQL Server 2008
4 1 (0.76%) SQL Server Reporting Services
4 1 (0.76%) Data Warehouse
Development Applications
1 4 (3.03%) Visual Studio
2 1 (0.76%) Fiddler
General
1 29 (21.97%) Marketing
2 24 (18.18%) Telecoms
3 16 (12.12%) Finance
4 8 (6.06%) Retail
5 3 (2.27%) Legal
6 2 (1.52%) Multimedia
6 2 (1.52%) Hungarian Language
7 1 (0.76%) Spanish Language
7 1 (0.76%) Law
Job Titles
1 38 (28.79%) Consultant
2 29 (21.97%) Architect
3 25 (18.94%) Developer
4 13 (9.85%) Enterprise Architect
5 11 (8.33%) Web Developer
5 11 (8.33%) Network Consultant
6 10 (7.58%) Solutions Architect
7 8 (6.06%) Analyst
7 8 (6.06%) Development Manager
7 8 (6.06%) Enterprise Solutions Architect
8 6 (4.55%) Account Manager
8 6 (4.55%) .NET Developer
9 5 (3.79%) Cloud Consultant
9 5 (3.79%) Lead Architect
9 5 (3.79%) Functional Consultant
9 5 (3.79%) Technical Consultant
9 5 (3.79%) Lead Developer
9 5 (3.79%) Field Engineer
9 5 (3.79%) Business Analyst
10 4 (3.03%) Business Systems Analyst
Libraries, Frameworks & Software Standards
1 23 (17.42%) HTML
2 21 (15.91%) CSS
3 17 (12.88%) Web Services
4 14 (10.61%) jQuery
4 14 (10.61%) .NET
5 11 (8.33%) HTML5
6 10 (7.58%) CSS3
6 10 (7.58%) Sass
6 10 (7.58%) LESS
7 9 (6.82%) ASP.NET
7 9 (6.82%) XML
8 6 (4.55%) REST
8 6 (4.55%) ASP.NET MVC
9 5 (3.79%) JSON
10 4 (3.03%) .NET Framework
11 3 (2.27%) ADO.NET Entity Framework
11 3 (2.27%) AngularJS
11 3 (2.27%) ASP.NET MVC 4
11 3 (2.27%) Kendo UI
11 3 (2.27%) Unity DI Container
Miscellaneous
1 19 (14.39%) User Experience
2 11 (8.33%) Analytical Skills
3 6 (4.55%) Digital Media
4 5 (3.79%) Statistics
4 5 (3.79%) IPTV
5 4 (3.03%) Blog
5 4 (3.03%) Social Media
6 3 (2.27%) CLARiiON
6 3 (2.27%) Clustering
6 3 (2.27%) Economics
7 2 (1.52%) Management Information System
7 2 (1.52%) Enterprise Software
8 1 (0.76%) CMDB
8 1 (0.76%) Computer Science
8 1 (0.76%) PKI
8 1 (0.76%) Smartcard
8 1 (0.76%) N-Tier
Operating Systems
1 19 (14.39%) Windows
2 8 (6.06%) Windows Server 2008
3 4 (3.03%) Linux
4 3 (2.27%) Windows Server 2012
5 2 (1.52%) UNIX
5 2 (1.52%) CentOS
5 2 (1.52%) Red Hat Enterprise Linux
Processes & Methodologies
1 30 (22.73%) ITIL
2 23 (17.42%) Project Management
3 21 (15.91%) Agile Software Development
4 14 (10.61%) Web Development
5 13 (9.85%) E-Commerce
6 12 (9.09%) Service Management
6 12 (9.09%) Analytics
7 11 (8.33%) Stakeholder Management
7 11 (8.33%) TOGAF
8 10 (7.58%) Web Design
8 10 (7.58%) Creative Marketing
8 10 (7.58%) Service Delivery
8 10 (7.58%) Responsive Web Design
9 9 (6.82%) Coaching
9 9 (6.82%) PRINCE2
10 8 (6.06%) Information Security
10 8 (6.06%) Change Management
10 8 (6.06%) MVC
10 8 (6.06%) Software Architecture
10 8 (6.06%) People Management
Programming Languages
1 22 (16.67%) JavaScript
2 16 (12.12%) Java
3 13 (9.85%) C#
4 8 (6.06%) C++
5 5 (3.79%) Perl
5 5 (3.79%) SQL
5 5 (3.79%) Python
6 4 (3.03%) PHP
7 2 (1.52%) C
8 1 (0.76%) Ruby
8 1 (0.76%) ABAP
8 1 (0.76%) VBA
Qualifications
1 26 (19.70%) Security Cleared
2 25 (18.94%) SC Cleared
3 16 (12.12%) Degree
4 11 (8.33%) JNCIA
4 11 (8.33%) JNCIP
5 10 (7.58%) Cisco Certification
6 9 (6.82%) CCIE
7 4 (3.03%) Microsoft Certification
8 3 (2.27%) MCITP
8 3 (2.27%) MCTS
9 2 (1.52%) MBA
10 1 (0.76%) DV Cleared
10 1 (0.76%) PRINCE2 Practitioner
10 1 (0.76%) CCSP
10 1 (0.76%) CCNP
10 1 (0.76%) MCP
10 1 (0.76%) MCSD
10 1 (0.76%) MCSE
Quality Assurance & Compliance
1 5 (3.79%) PCI DSS
1 5 (3.79%) COBIT
1 5 (3.79%) Sarbanes-Oxley
2 4 (3.03%) ISO/IEC 27001
System Software
1 12 (9.09%) VMware Infrastructure
2 8 (6.06%) Hyper-V
2 8 (6.06%) Active Directory
3 6 (4.55%) vCloud
3 6 (4.55%) vSphere
4 5 (3.79%) VMware ESXi
5 3 (2.27%) ISA Server
5 3 (2.27%) Terminal Services
6 1 (0.76%) VMware ESX
Systems Management
1 5 (3.79%) SCCM
2 4 (3.03%) Tivoli
3 3 (2.27%) WSUS
3 3 (2.27%) ARCserve
4 1 (0.76%) HP UCMDB
Vendors
1 24 (18.18%) Microsoft
2 18 (13.64%) Cisco
3 17 (12.88%) Oracle
4 16 (12.12%) Juniper
5 12 (9.09%) VMware
6 9 (6.82%) CA
7 8 (6.06%) F5
8 7 (5.30%) HP
9 6 (4.55%) IBM
10 5 (3.79%) EMC
10 5 (3.79%) BMC
11 4 (3.03%) ServiceNow
12 3 (2.27%) Telerik
12 3 (2.27%) Websense
12 3 (2.27%) CheckPoint
12 3 (2.27%) McAfee
12 3 (2.27%) Adobe
13 2 (1.52%) SAP
13 2 (1.52%) Dell
13 2 (1.52%) NetApp
Basingstoke, Hampshire
Stott & May
Salary: From £50,000 to £60,000 per annum 10% bonus + benefits
Posted: 23 hours ago
Bracknell, Berkshire
Nationwide People Ltd
Salary: £375 - £400 Per Day
Posted: Yesterday
Reading
Recruitment Genius
Salary: £25000 - £45000 per annum
Posted: Yesterday
Newbury, Berkshire
Staffworx Ltd
Salary: From £55,000 to £75,000 per annum excellent salary, bens
Posted: Yesterday
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £80000 per annum + benefits
Posted: 2 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £35,000 to £35,000 per annum + Bens
Posted: 4 days ago
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 4 days ago
South East
Sanderson
Salary: £70000.00 - £75000.00 per annum + Excellet Benefits
Posted: 4 days ago
South East
Sanderson
Salary: £70000.00 - £75000.00 per annum + Excellent Benefits
Posted: 4 days ago
Berkshire
Nationwide People Ltd
Salary: £350 - £400 Per Day
Posted: 5 days ago
Romsey, Hampshire
Chemring Technology Solutions (Roke Manor)
Salary: Competitive package
Posted: 12 days ago
Milton Keynes
Reed Technology - UK Posting Account
Salary: £55000 - £65000 per annum
Posted: 22 days ago