The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
England / South East
Rank 329 313 350
Rank change year-on-year
-16 +37
Permanent jobs citing Customer Engagement 64 134 118
As % of all permanent IT jobs located in the South East 0.43% 0.71% 0.58%
As % of the Processes & Methodologies category 0.50% 0.81% 0.67%
Number of salaries quoted 48 112 93
Median salary £52,500 £52,500 £62,500
Median salary % change year-on-year
- -16.00%
90% offered a salary of more than £27,195 £37,750 £30,000
10% offered a salary of more than £81,500 £64,750 £86,000
UK excluding London median salary £52,500 £50,000 £57,000
% change year-on-year
+5.00% -12.28%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
12682 16540 17497
As % of all permanent IT jobs located in the South East 85.81% 87.25% 85.53%
Number of salaries quoted 10315 14023 14128
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,500 £30,000
10% offered a salary of more than £66,750 £67,500 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 28 February 2017.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -10 25 £67,500 +22.72% 1
Hampshire +13 18 £43,750 +6.06% 2
Buckinghamshire +11 6 £57,500 +21.05% 2
Oxfordshire +9 4 £23,500 -55.23%
West Sussex - 2 £54,750 -
Surrey +37 1 £42,500 -15.00%
Kent +10 1 £47,500 -9.52%
Middlesex -3 1 £80,000 -
East Sussex - 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 28 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer Engagement.

1 67 (40.85%) Marketing
2 61 (37.20%) Degree
3 46 (28.05%) Analytics
4 45 (27.44%) Finance
5 44 (26.83%) Telecoms
6 43 (26.22%) Analytical Skills
7 39 (23.78%) CRM
8 34 (20.73%) Change Management
9 33 (20.12%) Business Development
10 28 (17.07%) Presales
11 27 (16.46%) Computer Science
12 26 (15.85%) IBM
13 25 (15.24%) Internet
14 24 (14.63%) Microsoft
15 23 (14.02%) HP
15 23 (14.02%) Economics
16 22 (13.41%) Business Analysis
16 22 (13.41%) Enterprise Architecture
16 22 (13.41%) Business Transformation
17 21 (12.80%) Case Management
17 21 (12.80%) Data Architecture
17 21 (12.80%) PLM
17 21 (12.80%) Programme Management
17 21 (12.80%) MBA
18 20 (12.20%) Mandarin Language
18 20 (12.20%) Spanish Language
19 18 (10.98%) ITIL
20 17 (10.37%) SQL
20 17 (10.37%) Electronics
21 16 (9.76%) SLA

Customer Engagement
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.66%) SharePoint
2 5 (3.05%) BizTalk Server
3 4 (2.44%) ArcGIS
3 4 (2.44%) SharePoint 2010
3 4 (2.44%) SharePoint 2013
4 3 (1.83%) Cloud Foundry
4 3 (1.83%) IBM Domino
4 3 (1.83%) OpenStack
5 2 (1.22%) JBoss
5 2 (1.22%) Tomcat
6 1 (0.61%) MS Exchange
6 1 (0.61%) NetWeaver
6 1 (0.61%) Skype for Business
Applications
1 14 (8.54%) MS Visio
2 6 (3.66%) MS Excel
3 3 (1.83%) MS Office
4 2 (1.22%) MS PowerPoint
4 2 (1.22%) MS Project
Business Applications
1 4 (2.44%) Data Workbench
2 1 (0.61%) Salesforce.com CRM
2 1 (0.61%) SAP S/4HANA
Cloud Services
1 10 (6.10%) Cloud Computing
1 10 (6.10%) Microsoft Azure
2 5 (3.05%) Amazon AWS
3 3 (1.83%) Office 365
3 3 (1.83%) PaaS
3 3 (1.83%) SaaS
4 2 (1.22%) Google Analytics
4 2 (1.22%) Google Cloud Platform
4 2 (1.22%) IaaS
4 2 (1.22%) IBM Cloud
4 2 (1.22%) SoftLayer
4 2 (1.22%) Veeva
5 1 (0.61%) SuccessFactors
Communications & Networking
1 25 (15.24%) Internet
2 13 (7.93%) VoIP
3 8 (4.88%) MPLS
4 7 (4.27%) SSL
5 6 (3.66%) 3G
5 6 (3.66%) 4G
5 6 (3.66%) 5G
5 6 (3.66%) IPsec
5 6 (3.66%) NGN
5 6 (3.66%) Radio Access Network
5 6 (3.66%) Value-Added Service
5 6 (3.66%) VoLTE
5 6 (3.66%) VPN
6 5 (3.05%) DWDM
6 5 (3.05%) Wireless
7 4 (2.44%) Cisco ASA
7 4 (2.44%) Wi-Fi
8 3 (1.83%) Cisco PIX
8 3 (1.83%) HTTP
8 3 (1.83%) Network Security
Database & Business Intelligence
1 13 (7.93%) Big Data
1 13 (7.93%) SQL Server
2 8 (4.88%) Data Warehouse
3 4 (2.44%) GIS
3 4 (2.44%) Spotfire
4 1 (0.61%) MySQL
4 1 (0.61%) PostgreSQL
4 1 (0.61%) RDBMS
4 1 (0.61%) Relational Database
4 1 (0.61%) SAP BW
4 1 (0.61%) SAP HANA
Development Applications
1 3 (1.83%) Git (software)
2 2 (1.22%) Team Foundation Server
3 1 (0.61%) Rational DOORS
3 1 (0.61%) Subversion
3 1 (0.61%) Visual Studio
General
1 67 (40.85%) Marketing
2 45 (27.44%) Finance
3 44 (26.83%) Telecoms
4 20 (12.20%) Mandarin Language
4 20 (12.20%) Spanish Language
5 17 (10.37%) Electronics
6 8 (4.88%) Retail
7 6 (3.66%) Billing
7 6 (3.66%) Pharmaceutical
8 5 (3.05%) Back Office
9 2 (1.22%) Advertising
10 1 (0.61%) Brand Awareness
Job Titles
1 35 (21.34%) Consultant
2 21 (12.80%) Architect
3 19 (11.59%) Product Manager
4 14 (8.54%) Business Consultant
4 14 (8.54%) Senior Consultant
5 13 (7.93%) Solutions Architect
6 12 (7.32%) Project Manager
6 12 (7.32%) Systems Support
7 11 (6.71%) Analyst
8 10 (6.10%) Senior Business Consultant
9 6 (3.66%) Programme Director
9 6 (3.66%) Technical Architect
10 5 (3.05%) Applications Manager
10 5 (3.05%) Business Architect
10 5 (3.05%) Business Solution Architect
10 5 (3.05%) Engagement Manager
10 5 (3.05%) IT Consultant
10 5 (3.05%) Senior Architect
10 5 (3.05%) Senior Solutions Architect
10 5 (3.05%) Support Engineer
Libraries, Frameworks & Software Standards
1 10 (6.10%) .NET
2 5 (3.05%) HTML
2 5 (3.05%) Middleware
2 5 (3.05%) Web Services
3 4 (2.44%) CSS
3 4 (2.44%) jQuery
4 3 (1.83%) REST
4 3 (1.83%) SOAP
5 2 (1.22%) Ruby on Rails
5 2 (1.22%) Sinatra
6 1 (0.61%) Servlets
Miscellaneous
1 43 (26.22%) Analytical Skills
2 27 (16.46%) Computer Science
3 14 (8.54%) User Experience
4 12 (7.32%) e-Learning
5 8 (4.88%) Internet of Things
6 7 (4.27%) Enterprise Software
7 6 (3.66%) Data Centre
7 6 (3.66%) IPTV
8 5 (3.05%) Blog
8 5 (3.05%) Management Information System
8 5 (3.05%) Mobile App
9 3 (1.83%) Private Cloud
9 3 (1.83%) Social Media
10 2 (1.22%) CCTV
10 2 (1.22%) Cloud Native
10 2 (1.22%) EPoS
10 2 (1.22%) IVR
10 2 (1.22%) Virtual Team
11 1 (0.61%) Enterprise Cloud
11 1 (0.61%) Video Conferencing
Operating Systems
1 12 (7.32%) Linux
2 9 (5.49%) Windows
3 6 (3.66%) Windows 7
4 5 (3.05%) Windows 10
4 5 (3.05%) Windows 8
5 3 (1.83%) Unix
6 2 (1.22%) Android
6 2 (1.22%) Apple iOS
7 1 (0.61%) Mac OS X
Processes & Methodologies
1 46 (28.05%) Analytics
2 39 (23.78%) CRM
3 34 (20.73%) Change Management
4 33 (20.12%) Business Development
5 28 (17.07%) Presales
6 23 (14.02%) Economics
7 22 (13.41%) Business Analysis
7 22 (13.41%) Business Transformation
7 22 (13.41%) Enterprise Architecture
8 21 (12.80%) Case Management
8 21 (12.80%) Data Architecture
8 21 (12.80%) PLM
8 21 (12.80%) Programme Management
9 18 (10.98%) ITIL
10 14 (8.54%) Agile Software Development
10 14 (8.54%) Product Management
10 14 (8.54%) Project Management
11 13 (7.93%) Customer Analysis
12 12 (7.32%) Incident Management
12 12 (7.32%) Mathematics
Programming Languages
1 17 (10.37%) SQL
2 10 (6.10%) Java
3 4 (2.44%) JavaScript
3 4 (2.44%) R
4 3 (1.83%) PowerShell
5 2 (1.22%) C
5 2 (1.22%) Ruby
5 2 (1.22%) Shell Script
6 1 (0.61%) ABAP
6 1 (0.61%) Bourne shell
6 1 (0.61%) C#
6 1 (0.61%) C-shell
6 1 (0.61%) Korn
6 1 (0.61%) VB
Qualifications
1 61 (37.20%) Degree
2 21 (12.80%) MBA
3 8 (4.88%) PMP
4 7 (4.27%) PMI Certification
5 6 (3.66%) CCNP
5 6 (3.66%) Cisco Certification
6 3 (1.83%) CCNA
6 3 (1.83%) ISEB
7 2 (1.22%) MCAD
7 2 (1.22%) Microsoft Certification
Quality Assurance & Compliance
1 16 (9.76%) SLA
2 3 (1.83%) QA
3 2 (1.22%) GCP
System Software
1 3 (1.83%) Docker
1 3 (1.83%) Microsoft App-V
2 2 (1.22%) vCloud
Systems Management
1 5 (3.05%) SCCM
2 3 (1.83%) FortiGate
2 3 (1.83%) Kubernetes
2 3 (1.83%) Microsoft Intune
Vendors
1 26 (15.85%) IBM
2 24 (14.63%) Microsoft
3 23 (14.02%) HP
4 12 (7.32%) Google
4 12 (7.32%) Tableau
5 8 (4.88%) Cisco
6 6 (3.66%) Salesforce.com
6 6 (3.66%) VMware
7 5 (3.05%) Adobe
8 4 (2.44%) CheckPoint
8 4 (2.44%) Sophos
8 4 (2.44%) TIBCO
9 3 (1.83%) Aruba
9 3 (1.83%) Oracle
10 2 (1.22%) BT
10 2 (1.22%) Dell
10 2 (1.22%) EMC
10 2 (1.22%) SAP
11 1 (0.61%) Amdocs
11 1 (0.61%) Convergys
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