The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 383 380 406
Rank change year-on-year
-3 +26
Permanent jobs citing Customer Engagement 46 49 34
As % of all permanent IT jobs located in the South East 0.20% 0.23% 0.15%
As % of the Processes & Methodologies category 0.26% 0.30% 0.20%
Number of salaries quoted 26 30 26
Average salary £52,500 £57,500 £55,000
Average salary % change year-on-year
-8.69% +4.54%
90% offered a salary of more than £37,500 £32,500 £32,500
10% offered a salary of more than £70,500 £65,000 £90,000
UK excluding London average salary £45,500 £44,000 £55,000
% change year-on-year
+3.40% -20.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17679 16362 17388
As % of all permanent IT jobs located in the South East 78.51% 76.25% 76.21%
Number of salaries quoted 13679 13279 14721
Average salary £45,000 £45,000 £44,500
Average salary % change year-on-year
- +1.12%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South East region.

Customer Engagement Salary Trend in the South East

Customer Engagement
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South East region over the 3 months to 1 September 2014.

Customer Engagement Salary Histogram in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -12 13 £55,000 -15.38% 1
Hampshire -4 11 £53,750 +51.40%
Surrey -1 9 £75,000 +20.00% 5
Oxfordshire - 6 £50,750 - 1
Buckinghamshire -10 5 £37,500 -34.78%
Kent 0 1 £67,500 +3.84% 2
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South East

For the 6 months to 1 September 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 32 (22.07%) Microsoft
2 31 (21.38%) Security Cleared
3 30 (20.69%) SC Cleared
3 30 (20.69%) Marketing
3 30 (20.69%) ITIL
4 27 (18.62%) Web Services
5 26 (17.93%) Telecoms
6 25 (17.24%) MS Excel
7 24 (16.55%) JavaScript
8 22 (15.17%) Degree
9 21 (14.48%) Oracle
10 20 (13.79%) Project Management
11 19 (13.10%) Java
11 19 (13.10%) Windows
12 18 (12.41%) Finance
13 17 (11.72%) Cisco
14 16 (11.03%) HTML
14 16 (11.03%) VMware Infrastructure
14 16 (11.03%) VMware
15 15 (10.34%) CSS
15 15 (10.34%) Juniper
16 14 (9.66%) Stakeholder Management
16 14 (9.66%) Web Development
16 14 (9.66%) REST
16 14 (9.66%) Analytics
17 13 (8.97%) JSON
17 13 (8.97%) HTTP
17 13 (8.97%) Service Management
18 12 (8.28%) Firewall
18 12 (8.28%) CA

Customer Engagement
Top Related IT Skills in the South East by Category

For the 6 months to 1 September 2014, IT jobs across the South East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 9 (6.21%) SharePoint
2 7 (4.83%) IIS
3 4 (2.76%) Exchange Server 2013
3 4 (2.76%) Exchange Server 2003
3 4 (2.76%) Exchange Server 2007
3 4 (2.76%) MS Exchange
4 3 (2.07%) Node.js
5 1 (0.69%) Documentum
5 1 (0.69%) FileNet
Applications
1 25 (17.24%) MS Excel
2 10 (6.90%) MS PowerPoint
3 9 (6.21%) MS Office
4 4 (2.76%) MS Visio
Business Applications
1 7 (4.83%) Oracle EBS R12
2 5 (3.45%) SiteCatalyst
3 3 (2.07%) Remedy ITSM
4 1 (0.69%) Dynamics CRM
Cloud Services
1 9 (6.21%) Microsoft Azure
2 6 (4.14%) Heroku
3 5 (3.45%) Cloud Computing
4 4 (2.76%) SaaS
4 4 (2.76%) PaaS
5 3 (2.07%) Amazon AWS
Communications & Networking
1 13 (8.97%) HTTP
2 12 (8.28%) Firewall
3 9 (6.21%) DNS
3 9 (6.21%) DHCP
3 9 (6.21%) Network Security
4 5 (3.45%) VPN
5 4 (2.76%) SSL
6 3 (2.07%) LDAP
6 3 (2.07%) Cisco ASA
7 2 (1.38%) HSRP
7 2 (1.38%) F5 BIG-IP LTM
7 2 (1.38%) F5 BIG-IP GTM
7 2 (1.38%) TCP/IP
7 2 (1.38%) MPLS
7 2 (1.38%) OSPF
7 2 (1.38%) BGP
7 2 (1.38%) EIGRP
7 2 (1.38%) VRRP
7 2 (1.38%) WAN
8 1 (0.69%) Frame Relay
Database & Business Intelligence
1 7 (4.83%) SQL Server
2 3 (2.07%) MS Access
2 3 (2.07%) Data Warehouse
3 2 (1.38%) Big Data
4 1 (0.69%) MongoDB
4 1 (0.69%) Neo4j
General
1 30 (20.69%) Marketing
2 26 (17.93%) Telecoms
3 18 (12.41%) Finance
4 7 (4.83%) Retail
5 2 (1.38%) Multimedia
5 2 (1.38%) Hungarian Language
6 1 (0.69%) Spanish Language
6 1 (0.69%) Law
6 1 (0.69%) Legal
Job Titles
1 40 (27.59%) Consultant
2 25 (17.24%) Architect
3 17 (11.72%) Developer
4 13 (8.97%) Enterprise Architect
5 11 (7.59%) Network Consultant
5 11 (7.59%) Solutions Architect
5 11 (7.59%) Enterprise Solutions Architect
6 10 (6.90%) Development Manager
6 10 (6.90%) Senior Developer
6 10 (6.90%) Analyst
7 8 (5.52%) Functional Consultant
8 7 (4.83%) Technical Consultant
8 7 (4.83%) Oracle Consultant
8 7 (4.83%) Oracle Functional Consultant
8 7 (4.83%) Web Developer
8 7 (4.83%) Business Analyst
8 7 (4.83%) Software Engineer
8 7 (4.83%) Account Manager
9 6 (4.14%) E-Commerce Manager
9 6 (4.14%) Senior Software Engineer
Libraries, Frameworks & Software Standards
1 27 (18.62%) Web Services
2 16 (11.03%) HTML
3 15 (10.34%) CSS
4 14 (9.66%) REST
5 13 (8.97%) JSON
6 12 (8.28%) .NET
7 11 (7.59%) XML
8 9 (6.21%) jQuery
9 8 (5.52%) ASP.NET
10 7 (4.83%) ASP.NET MVC
10 7 (4.83%) ASP.NET Web API
11 6 (4.14%) HTML5
11 6 (4.14%) CSS3
11 6 (4.14%) Sass
11 6 (4.14%) LESS
12 4 (2.76%) SOAP
13 3 (2.07%) COM
13 3 (2.07%) Ajax
14 2 (1.38%) Ember.js
14 2 (1.38%) Backbone.js
Miscellaneous
1 8 (5.52%) Management Information System
1 8 (5.52%) Digital Media
2 5 (3.45%) Social Media
2 5 (3.45%) IPTV
3 4 (2.76%) Blog
3 4 (2.76%) CLARiiON
4 3 (2.07%) Clustering
4 3 (2.07%) Economics
4 3 (2.07%) CMDB
5 2 (1.38%) Enterprise Software
5 2 (1.38%) Tandem
6 1 (0.69%) PKI
6 1 (0.69%) N-Tier
6 1 (0.69%) Smartcard
6 1 (0.69%) Statistics
Operating Systems
1 19 (13.10%) Windows
2 8 (5.52%) Windows Server 2008
3 4 (2.76%) Linux
3 4 (2.76%) UNIX
4 3 (2.07%) Windows Server 2012
5 2 (1.38%) CentOS
5 2 (1.38%) Red Hat Enterprise Linux
Processes & Methodologies
1 30 (20.69%) ITIL
2 20 (13.79%) Project Management
3 14 (9.66%) Stakeholder Management
3 14 (9.66%) Web Development
3 14 (9.66%) Analytics
4 13 (8.97%) Service Management
5 12 (8.28%) E-Commerce
6 11 (7.59%) Service Delivery
6 11 (7.59%) Software Architecture
7 10 (6.90%) Configuration Management
7 10 (6.90%) TOGAF
7 10 (6.90%) Software Engineering
8 9 (6.21%) Change Management
9 8 (5.52%) MVC
10 7 (4.83%) Agile Software Development
10 7 (4.83%) Creative Marketing
10 7 (4.83%) Root Cause Analysis
11 6 (4.14%) Responsive Web Design
11 6 (4.14%) Brand Management
11 6 (4.14%) Data Security
Programming Languages
1 24 (16.55%) JavaScript
2 19 (13.10%) Java
3 8 (5.52%) C#
3 8 (5.52%) C++
3 8 (5.52%) SQL
4 4 (2.76%) Python
4 4 (2.76%) Perl
4 4 (2.76%) PHP
5 1 (0.69%) C
Qualifications
1 31 (21.38%) Security Cleared
2 30 (20.69%) SC Cleared
3 22 (15.17%) Degree
4 11 (7.59%) JNCIA
4 11 (7.59%) JNCIP
5 10 (6.90%) Cisco Certification
6 9 (6.21%) CCIE
7 3 (2.07%) Microsoft Certification
7 3 (2.07%) MCTS
7 3 (2.07%) MCITP
8 2 (1.38%) MBA
9 1 (0.69%) CCSP
9 1 (0.69%) CCNP
9 1 (0.69%) PRINCE2 Practitioner
9 1 (0.69%) DV Cleared
Quality Assurance & Compliance
1 8 (5.52%) COBIT
2 6 (4.14%) PCI DSS
2 6 (4.14%) Sarbanes-Oxley
3 4 (2.76%) ISO/IEC 27001
3 4 (2.76%) ISO 9001
System Software
1 16 (11.03%) VMware Infrastructure
2 11 (7.59%) Hyper-V
3 9 (6.21%) Active Directory
4 6 (4.14%) vSphere
4 6 (4.14%) VMware ESXi
4 6 (4.14%) vCloud
5 4 (2.76%) ISA Server
6 3 (2.07%) Terminal Services
7 2 (1.38%) VMware ESX
Systems Management
1 6 (4.14%) SCCM
2 4 (2.76%) Tivoli
2 4 (2.76%) ARCserve
3 3 (2.07%) WSUS
3 3 (2.07%) HP UCMDB
Vendors
1 32 (22.07%) Microsoft
2 21 (14.48%) Oracle
3 17 (11.72%) Cisco
4 16 (11.03%) VMware
5 15 (10.34%) Juniper
6 12 (8.28%) CA
7 8 (5.52%) HP
8 7 (4.83%) BMC
8 7 (4.83%) F5
8 7 (4.83%) ServiceNow
9 5 (3.45%) EMC
9 5 (3.45%) Adobe
9 5 (3.45%) IBM
10 4 (2.76%) McAfee
10 4 (2.76%) Websense
11 3 (2.07%) Fujitsu
11 3 (2.07%) Remedy
12 2 (1.38%) Red Hat
12 2 (1.38%) CheckPoint
12 2 (1.38%) Capita
Maidstone, Kent
Streamline Connections
Salary: £60000 - £75000 per annum
Posted: 4 hours ago
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £80000 per annum + benefits
Posted: Yesterday
Surrey
Millshill Recruitment Ltd
Salary: From £35,000 to £35,000 per annum + Bens
Posted: 2 days ago
Richmond, Surrey
Symphony EYC
Posted: 3 days ago
Reigate, Surrey
Circle Recruitment
Salary: £40000 - £47000 per annum + Bonus, Pension, Healthcare
Posted: 3 days ago
Richmond, Surrey
Not On The High Street
Posted: 10 days ago
Oxfordshire
Capita - ITIN
Salary: £40000.00 - £50000.00 per annum
Posted: 11 days ago
South East England
Progressive Recruitment
Salary: £55000 - £65000 per annum + Healthcare, Pension
Posted: 13 days ago
Dartford, Kent
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 18 days ago
Berkshire
Austin Fraser Limited
Salary: £50000.00 - £80000.00 per annum + Benefits/flexibility
Posted: 19 days ago