The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 191 170 186
Rank change year-on-year
-21 +16
Permanent jobs requiring a Service Desk Engineer 1 3 10
As % of all permanent IT jobs located in Hampshire 0.026% 0.092% 0.23%
As % of the Job Titles category 0.028% 0.096% 0.24%
Number of salaries quoted 1 3 9
Average salary £21,500 £24,000 £25,000
Average salary % change year-on-year
-10.41% -4.00%
UK excluding London average salary £22,500 £25,000 £23,005
% change year-on-year
-10.00% +8.67%
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3634 3140 4095
As % of all permanent IT jobs located in Hampshire 94.83% 95.91% 94.62%
Number of salaries quoted 3153 2613 3474
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,500 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Hampshire

Service Desk Engineer
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Hampshire region.

Service Desk Engineer Salary Trend in Hampshire

Service Desk Engineer
Top 30 Related IT Skills in Hampshire

For the 6 months to 27 January 2015, IT jobs across the Hampshire region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 5 (71.43%) Windows
2 4 (57.14%) Active Directory
3 3 (42.86%) ITIL
3 3 (42.86%) Microsoft
4 2 (28.57%) VPN
4 2 (28.57%) ITSM
4 2 (28.57%) IP Telephony
4 2 (28.57%) Degree
4 2 (28.57%) MS Office
4 2 (28.57%) SharePoint
4 2 (28.57%) Citrix
4 2 (28.57%) Avaya
4 2 (28.57%) Mac OS X
4 2 (28.57%) Apple
4 2 (28.57%) Internet
4 2 (28.57%) SCCM
4 2 (28.57%) Lync
4 2 (28.57%) Office 365
5 1 (14.29%) SC Cleared
5 1 (14.29%) Security Cleared
5 1 (14.29%) Six Sigma
5 1 (14.29%) Remedy
5 1 (14.29%) Configuration Management
5 1 (14.29%) MS Exchange
5 1 (14.29%) Linux
5 1 (14.29%) MS Excel
5 1 (14.29%) SQL
5 1 (14.29%) UNIX
5 1 (14.29%) Lean Six Sigma
5 1 (14.29%) MS PowerPoint

Service Desk Engineer
Top Related IT Skills in Hampshire by Category

For the 6 months to 27 January 2015, IT jobs across the Hampshire region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SharePoint
1 2 (28.57%) Lync
2 1 (14.29%) MS Exchange
Applications
1 2 (28.57%) MS Office
2 1 (14.29%) MS Excel
2 1 (14.29%) MS PowerPoint
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 2 (28.57%) VPN
1 2 (28.57%) Internet
1 2 (28.57%) IP Telephony
General
1 1 (14.29%) Finance
Operating Systems
1 5 (71.43%) Windows
2 2 (28.57%) Mac OS X
3 1 (14.29%) UNIX
3 1 (14.29%) Linux
Processes & Methodologies
1 3 (42.86%) ITIL
2 2 (28.57%) ITSM
3 1 (14.29%) Incident Management
3 1 (14.29%) Lean Six Sigma
3 1 (14.29%) Six Sigma
3 1 (14.29%) Configuration Management
3 1 (14.29%) Service Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) SC Cleared
2 1 (14.29%) Security Cleared
System Software
1 4 (57.14%) Active Directory
Systems Management
1 2 (28.57%) SCCM
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Citrix
2 2 (28.57%) Avaya
2 2 (28.57%) Apple
3 1 (14.29%) Remedy