The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 187 168 194
Rank change year-on-year
-19 +26
Permanent jobs requiring a Service Desk Engineer 2 2 10
As % of all permanent IT jobs located in Hampshire 0.052% 0.062% 0.23%
As % of the Job Titles category 0.055% 0.064% 0.25%
Number of salaries quoted 2 2 10
Average salary £18,500 £17,000 £23,500
Average salary % change year-on-year
+8.82% -27.65%
90% offered a salary of more than £18,100 £17,000 £22,700
10% offered a salary of more than £18,900 £17,000 £26,000
UK excluding London average salary £22,500 £25,000 £23,500
% change year-on-year
-10.00% +6.38%
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3641 3126 4038
As % of all permanent IT jobs located in Hampshire 95.29% 96.39% 94.50%
Number of salaries quoted 3135 2619 3505
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Hampshire

Service Desk Engineer
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Hampshire region.

Service Desk Engineer Salary Trend in Hampshire

Service Desk Engineer
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Hampshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton - 2 £18,500 -
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Hampshire

For the 6 months to 24 December 2014, IT jobs across the Hampshire region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 8 (80.00%) Windows
2 5 (50.00%) Active Directory
3 4 (40.00%) Microsoft
3 4 (40.00%) Citrix
3 4 (40.00%) Internet
4 3 (30.00%) ITIL
4 3 (30.00%) Linux
4 3 (30.00%) TCP/IP
4 3 (30.00%) VMware
5 2 (20.00%) SharePoint
5 2 (20.00%) DHCP
5 2 (20.00%) VPN
5 2 (20.00%) DNS
5 2 (20.00%) Avaya
5 2 (20.00%) Mac OS X
5 2 (20.00%) Apple
5 2 (20.00%) ITSM
5 2 (20.00%) IP Telephony
5 2 (20.00%) Degree
5 2 (20.00%) SCCM
5 2 (20.00%) VMware Infrastructure
5 2 (20.00%) Windows Server 2008
5 2 (20.00%) Lync
5 2 (20.00%) Office 365
6 1 (10.00%) SQL
6 1 (10.00%) MS Office
6 1 (10.00%) MCP
6 1 (10.00%) UNIX
6 1 (10.00%) MS Excel
6 1 (10.00%) MS Exchange

Service Desk Engineer
Top Related IT Skills in Hampshire by Category

For the 6 months to 24 December 2014, IT jobs across the Hampshire region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) SharePoint
1 2 (20.00%) Lync
2 1 (10.00%) MS Exchange
Applications
1 1 (10.00%) MS Office
1 1 (10.00%) MS Excel
1 1 (10.00%) MS PowerPoint
Cloud Services
1 2 (20.00%) Office 365
Communications & Networking
1 4 (40.00%) Internet
2 3 (30.00%) TCP/IP
3 2 (20.00%) VPN
3 2 (20.00%) DNS
3 2 (20.00%) DHCP
3 2 (20.00%) IP Telephony
4 1 (10.00%) LAN
General
1 1 (10.00%) Finance
Operating Systems
1 8 (80.00%) Windows
2 3 (30.00%) Linux
3 2 (20.00%) Mac OS X
3 2 (20.00%) Windows Server 2008
4 1 (10.00%) Windows 7
4 1 (10.00%) Windows 8
4 1 (10.00%) Windows Server 2012
4 1 (10.00%) Windows Server 2003
4 1 (10.00%) UNIX
Processes & Methodologies
1 3 (30.00%) ITIL
2 2 (20.00%) ITSM
3 1 (10.00%) Incident Management
3 1 (10.00%) Lean Six Sigma
3 1 (10.00%) Six Sigma
3 1 (10.00%) Configuration Management
3 1 (10.00%) Service Management
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 2 (20.00%) Degree
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
2 1 (10.00%) MCP
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) MCDST
System Software
1 5 (50.00%) Active Directory
2 2 (20.00%) VMware Infrastructure
Systems Management
1 2 (20.00%) SCCM
Vendors
1 4 (40.00%) Citrix
1 4 (40.00%) Microsoft
2 3 (30.00%) VMware
3 2 (20.00%) Avaya
3 2 (20.00%) Apple
4 1 (10.00%) Remedy
4 1 (10.00%) Cisco
4 1 (10.00%) HP