Customer Service Jobs in Hemel Hempstead

Customer Service
Hertfordshire > Hemel Hempstead

The following table provides summary statistics for permanent job vacancies advertised in Hemel Hempstead with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 30 20 19
Rank change year-on-year -10 -1 -18
Permanent jobs citing Customer Service 9 18 29
As % of all permanent jobs advertised in Hemel Hempstead 4.05% 10.91% 12.78%
As % of the Processes & Methodologies category 4.64% 11.18% 12.95%
Number of salaries quoted 9 9 10
10th Percentile £22,450 - £20,638
25th Percentile £43,750 - £23,375
Median annual salary (50th Percentile) £57,500 £40,000 £43,750
Median % change year-on-year +43.75% -8.57% +45.83%
75th Percentile £58,750 £48,750 £49,375
90th Percentile £59,500 £49,750 £52,500
Hertfordshire median annual salary £28,000 £40,000 £40,000
% change year-on-year -30.00% - +33.33%

All Process and Methodology Skills
Hemel Hempstead

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hemel Hempstead with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 194 161 224
As % of all permanent jobs advertised in Hemel Hempstead 87.39% 97.58% 98.68%
Number of salaries quoted 152 57 126
10th Percentile £25,809 - £25,500
25th Percentile £26,790 £26,250 £41,162
Median annual salary (50th Percentile) £50,000 £40,000 £55,000
Median % change year-on-year +25.00% -27.27% +15.79%
75th Percentile £65,000 £52,500 £65,000
90th Percentile £68,750 £57,125 £68,750
Hertfordshire median annual salary £54,000 £57,500 £55,000
% change year-on-year -6.09% +4.55% +4.76%

Customer Service
Job Vacancy Trend in Hemel Hempstead

Job postings citing Customer Service as a proportion of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Customer Service in Hemel Hempstead

Customer Service
Salary Trend in Hemel Hempstead

3-month moving average salary quoted in jobs citing Customer Service in Hemel Hempstead.

Salary trend for Customer Service in Hemel Hempstead

Customer Service
Salary Histogram in Hemel Hempstead

Salary distribution for jobs citing Customer Service in Hemel Hempstead over the 6 months to 1 May 2024.

Salary histogram for Customer Service in Hemel Hempstead

Customer Service
Co-occurring Skills and Capabilities in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (11.11%) Microsoft Excel
Cloud Services
1 1 (11.11%) AWS
1 1 (11.11%) GCP
General
1 8 (88.89%) Social Skills
2 5 (55.56%) Analytical Skills
3 1 (11.11%) Finance
3 1 (11.11%) Marketing
3 1 (11.11%) Retail
Job Titles
1 5 (55.56%) Account Manager
1 5 (55.56%) Senior
1 5 (55.56%) Senior Account Manager
1 5 (55.56%) Senior Manager
2 1 (11.11%) Analyst
2 1 (11.11%) Cloud Engineer
2 1 (11.11%) Cloud Infrastructure Engineer
2 1 (11.11%) Coordinator
2 1 (11.11%) ERP Manager
2 1 (11.11%) ERP Project Manager
2 1 (11.11%) Help Desk Coordinator
2 1 (11.11%) Infrastructure Engineer
2 1 (11.11%) Project Manager
2 1 (11.11%) Service Analyst
2 1 (11.11%) Service Desk Analyst
Miscellaneous
1 5 (55.56%) EPoS
1 5 (55.56%) Self-Motivation
2 1 (11.11%) Management Information System
Operating Systems
1 2 (22.22%) Windows
2 1 (11.11%) Linux
2 1 (11.11%) Windows 10
Processes & Methodologies
1 5 (55.56%) Performance Measurement
1 5 (55.56%) Stakeholder Management
2 2 (22.22%) Problem-Solving
3 1 (11.11%) Agile
3 1 (11.11%) Budget Management
3 1 (11.11%) Budgeting
3 1 (11.11%) Budgeting and Forecasting
3 1 (11.11%) Change Control
3 1 (11.11%) Change Management
3 1 (11.11%) Computer Science
3 1 (11.11%) Containerisation
3 1 (11.11%) DevOps
3 1 (11.11%) ERP
3 1 (11.11%) Infrastructure Engineering
3 1 (11.11%) ITIL
3 1 (11.11%) Planning and Forecasting
3 1 (11.11%) Problem Management
3 1 (11.11%) Risk Management
Programming Languages
1 1 (11.11%) Bash
1 1 (11.11%) PowerShell
1 1 (11.11%) Python
Qualifications
1 1 (11.11%) AWS Certification
1 1 (11.11%) AWS Certified SysOps Administrator
1 1 (11.11%) Computer Science Degree
1 1 (11.11%) Degree
1 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) Docker
Systems Management
1 1 (11.11%) Ansible
1 1 (11.11%) Kubernetes
1 1 (11.11%) Progress Chef
1 1 (11.11%) Puppet
Vendors
1 1 (11.11%) Microsoft