Customer Service Contracts in Hemel Hempstead

Customer Service
Hertfordshire > Hemel Hempstead

The following table provides summary statistics for contract job vacancies advertised in Hemel Hempstead with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 16 13 14
Rank change year-on-year -3 +1 -
Contract jobs citing Customer Service 1 15 1
As % of all contract jobs advertised in Hemel Hempstead 2.08% 18.75% 1.75%
As % of the Processes & Methodologies category 2.63% 20.27% 2.08%
Number of daily rates quoted 1 12 0
10th Percentile - - -
25th Percentile £575 £315 -
Median daily rate (50th Percentile) £600 £350 -
Median % change year-on-year +71.43% - -
75th Percentile £625 £360 -
90th Percentile - £614 -
Hertfordshire median daily rate £330 £330 £140
% change year-on-year - +135.71% -30.00%

All Process and Methodology Skills
Hemel Hempstead

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hemel Hempstead with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 38 74 48
As % of all contract IT jobs advertised in Hemel Hempstead 79.17% 92.50% 84.21%
Number of daily rates quoted 31 63 29
10th Percentile £400 £351 £375
25th Percentile £544 £455 £425
Median daily rate (50th Percentile) £625 £650 £500
Median % change year-on-year -3.85% +30.00% +11.11%
75th Percentile £706 £700 £550
90th Percentile £725 £748 £650
Hertfordshire median daily rate £425 £500 £475
% change year-on-year -15.00% +5.26% -
Number of hourly rates quoted 0 0 2
10th Percentile - - £47.25
25th Percentile - - £48.75
Median hourly rate - - £52.50
Median % change year-on-year - - +183.78%
75th Percentile - - £56.25
90th Percentile - - £57.75
Hertfordshire median hourly rate £50.00 £65.00 £50.85
% change year-on-year -23.08% +27.83% +13.00%

Customer Service
Job Vacancy Trend in Hemel Hempstead

Job postings citing Customer Service as a proportion of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Customer Service in Hemel Hempstead

Customer Service
Contractor Daily Rate Trend in Hemel Hempstead

3-month moving average daily rate quoted in jobs citing Customer Service in Hemel Hempstead.

Daily rate trend for Customer Service in Hemel Hempstead

Customer Service
Contractor Hourly Rate Trend in Hemel Hempstead

3-month moving average hourly rates quoted in jobs citing Customer Service in Hemel Hempstead.

Hourly rate trend for Customer Service in Hemel Hempstead

Customer Service
Co-occurring Skills and Capabilities in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Developer
1 1 (100.00%) ServiceNow Developer
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Mentoring
1 1 (100.00%) Operations Management
1 1 (100.00%) PRINCE2
1 1 (100.00%) Scrum
1 1 (100.00%) SDLC
1 1 (100.00%) Security Operations
1 1 (100.00%) Service Management
1 1 (100.00%) Stakeholder Management
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Vendors
1 1 (100.00%) ServiceNow