The first table below looks at the demand for Service Management skills in IT jobs advertised for the Herefordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Herefordshire region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 20 17 -
Rank change year-on-year
-3 -
Permanent jobs citing Service Management 3 1 0
As % of all permanent IT jobs located in Herefordshire 3.09% 2.33% -
As % of the Processes & Methodologies category 4.05% 2.78% -
Number of salaries quoted 3 1 0
Average salary £21,500 £25,000 -
Average salary % change year-on-year
-14.00% -
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Herefordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
74 36 70
As % of all permanent IT jobs located in Herefordshire 76.29% 83.72% 73.68%
Number of salaries quoted 49 25 61
Average salary £36,500 £30,000 £30,000
Average salary % change year-on-year
+21.66% -
90% offered a salary of more than £21,500 £25,000 £28,500
10% offered a salary of more than £45,000 £35,000 £45,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
West Midlands

Service Management
Jobs Demand Trend in Herefordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Herefordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Herefordshire

Service Management
Salary Trend in Herefordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Herefordshire region.

Service Management Salary Trend in Herefordshire

Service Management
Job Locations in Herefordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Herefordshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hereford - 2 £20,750 -
Leominster -1 1 £25,000 -
Service Management
West Midlands

Service Management
Top 15 Related IT Skills in Herefordshire

For the 6 months to 16 April 2014, IT jobs across the Herefordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3 (100.00%) MS Excel
1 3 (100.00%) ITIL
1 3 (100.00%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) Windows
2 1 (33.33%) Windows XP
2 1 (33.33%) MS Exchange
2 1 (33.33%) SLA
2 1 (33.33%) VMware
2 1 (33.33%) Incident Management
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Release Management
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) Windows 7
2 1 (33.33%) Exchange Server 2010

Service Management
Top Related IT Skills in Herefordshire by Category

For the 6 months to 16 April 2014, IT jobs across the Herefordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) Exchange Server 2003
1 1 (33.33%) Exchange Server 2010
Applications
1 3 (100.00%) MS Excel
Job Titles
1 3 (100.00%) Analyst
1 3 (100.00%) Support Analyst
2 1 (33.33%) Help Desk Analyst
2 1 (33.33%) 2nd Line Support
2 1 (33.33%) Help Desk Support
2 1 (33.33%) Help Desk Support Analyst
2 1 (33.33%) IT Support Analyst
2 1 (33.33%) 2nd Line Support Analyst
2 1 (33.33%) IT Support
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows XP
1 1 (33.33%) Windows 7
Processes & Methodologies
1 3 (100.00%) ITIL
2 1 (33.33%) Incident Management
2 1 (33.33%) Release Management
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) VMware Infrastructure
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) VMware