The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 61 81 96
Rank change year-on-year
+20 +15
Permanent jobs citing Service Management 244 160 158
As % of all permanent IT jobs located in the West Midlands 4.22% 2.97% 2.85%
As % of the Processes & Methodologies category 4.81% 3.42% 3.40%
Number of salaries quoted 153 109 127
Median salary £42,765 £50,000 £55,000
Median salary % change year-on-year
-14.47% -9.09%
90% offered a salary of more than £23,500 £24,800 £27,100
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5077 4679 4652
As % of all permanent IT jobs located in the West Midlands 87.82% 86.94% 83.94%
Number of salaries quoted 3983 3870 3909
Median salary £42,500 £42,500 £42,233
Median salary % change year-on-year
- +0.63%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £62,500 £70,000 £63,299
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Midlands region.

Service Management Salary Trend in the West Midlands

Service Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the West Midlands region over the 3 months to 28 September 2016.

Service Management Salary Histogram in the West Midlands

Service Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +12 158 £45,000 -14.28% 11
Coventry +1 17 £37,000 -26.00% 2
Warwickshire 0 14 £49,250 +31.33% 3
Dudley +4 11 £23,500 -53.00%
Staffordshire +5 10 £25,750 +35.52%
Solihull +16 5 £77,500 +72.22%
Shropshire -17 3 - - 2
Worcestershire - 3 £48,000 - 1
Walsall - 3 £42,500 -
West Bromwich +4 1 £44,250 -31.92%
Wolverhampton -5 1 £36,500 -27.72%
Herefordshire - 1 £22,500 -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Management.

1 357 (72.86%) ITIL
2 160 (32.65%) Service Delivery
3 131 (26.73%) Project Management
4 126 (25.71%) Data Centre
5 124 (25.31%) Finance
6 92 (18.78%) Windows
6 92 (18.78%) ITIL V3
7 90 (18.37%) Continuous Improvement
7 90 (18.37%) Change Management
8 89 (18.16%) ITSM
9 87 (17.76%) PRINCE2
10 80 (16.33%) Cisco
11 79 (16.12%) Analytical Skills
12 70 (14.29%) CMDB
13 67 (13.67%) ITIL Certification
14 64 (13.06%) VMware
14 64 (13.06%) Line Management
15 63 (12.86%) Problem Management
16 62 (12.65%) Degree
17 59 (12.04%) Retail
17 59 (12.04%) VMware Infrastructure
18 57 (11.63%) SLA
19 54 (11.02%) Microsoft
19 54 (11.02%) ServiceNow
20 52 (10.61%) Capacity Planning
21 50 (10.20%) Software Engineering
21 50 (10.20%) MS Excel
21 50 (10.20%) Unix
22 49 (10.00%) SQL
22 49 (10.00%) Requirements Analysis

Service Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (4.08%) SharePoint
2 8 (1.63%) Apache
2 8 (1.63%) MS Exchange
3 7 (1.43%) OpenStack
4 6 (1.22%) Tomcat
5 5 (1.02%) IIS
6 4 (0.82%) Exchange Server 2010
6 4 (0.82%) Office Communications Server
6 4 (0.82%) Skype for Business
7 3 (0.61%) Moodle
7 3 (0.61%) OpenEdge
8 2 (0.41%) BizTalk Server
9 1 (0.20%) Adobe Experience Manager
9 1 (0.20%) CMS
9 1 (0.20%) IBM Notes
9 1 (0.20%) Oracle Application Server
Applications
1 50 (10.20%) MS Excel
2 25 (5.10%) MS Office
3 2 (0.41%) MS Visio
Business Applications
1 21 (4.29%) assyst
2 12 (2.45%) Remedy ITSM
3 8 (1.63%) Eloqua
4 1 (0.20%) Oracle EBS
4 1 (0.20%) SAP ERP
Cloud Services
1 37 (7.55%) Microsoft Azure
2 31 (6.33%) Amazon AWS
3 26 (5.31%) IaaS
4 25 (5.10%) PaaS
5 24 (4.90%) Amazon EC2
6 8 (1.63%) SaaS
7 7 (1.43%) Cloud Computing
8 6 (1.22%) Office 365
9 4 (0.82%) GitHub
Communications & Networking
1 32 (6.53%) WAN
2 27 (5.51%) Firewall
3 18 (3.67%) DNS
4 17 (3.47%) DHCP
5 16 (3.27%) LAN
6 10 (2.04%) Internet
6 10 (2.04%) Wireless
7 9 (1.84%) Cisco Nexus
7 9 (1.84%) LDAP
7 9 (1.84%) SAN
8 7 (1.43%) Network Security
8 7 (1.43%) TCP/IP
9 5 (1.02%) IP Telephony
9 5 (1.02%) VPN
10 4 (0.82%) Cisco ASA
10 4 (0.82%) EIGRP
10 4 (0.82%) Intranet
10 4 (0.82%) OSPF
11 3 (0.61%) Fibre Channel
11 3 (0.61%) Wi-Fi
Database & Business Intelligence
1 48 (9.80%) MySQL
2 39 (7.96%) SQL Server
3 24 (4.90%) DB2
4 12 (2.45%) Oracle Database
5 5 (1.02%) Apache Cassandra
5 5 (1.02%) MongoDB
5 5 (1.02%) Neo4j
5 5 (1.02%) NoSQL
6 4 (0.82%) EDRMS
6 4 (0.82%) Relational Database
7 3 (0.61%) Data Warehouse
7 3 (0.61%) RDBMS
7 3 (0.61%) SQL Server 2008
8 1 (0.20%) Big Data
8 1 (0.20%) Crystal Reports
8 1 (0.20%) Oracle Reports
8 1 (0.20%) SQL Server 2005
8 1 (0.20%) SQL Server 2012
Development Applications
1 17 (3.47%) Cucumber
2 14 (2.86%) Git (software)
2 14 (2.86%) Jenkins
2 14 (2.86%) Maven
3 9 (1.84%) Ant
4 8 (1.63%) Eclipse
5 7 (1.43%) Vagrant
6 6 (1.22%) Visual Studio
7 5 (1.02%) Team Foundation Server
8 4 (0.82%) CruiseControl
8 4 (0.82%) NUnit
8 4 (0.82%) PVCS
8 4 (0.82%) Subversion
9 3 (0.61%) Oracle Forms
10 2 (0.41%) JUnit
General
1 124 (25.31%) Finance
2 59 (12.04%) Retail
3 43 (8.78%) Publishing
4 25 (5.10%) Legal
5 17 (3.47%) Manufacturing
6 12 (2.45%) Marketing
7 10 (2.04%) Telecoms
8 3 (0.61%) Billing
9 2 (0.41%) Banking
9 2 (0.41%) German Language
10 1 (0.20%) Advertising
Job Titles
1 85 (17.35%) Analyst
2 40 (8.16%) Service Manager
3 36 (7.35%) IT Manager
4 34 (6.94%) Architect
5 33 (6.73%) Service Analyst
6 28 (5.71%) Developer
7 27 (5.51%) Problem Manager
8 26 (5.31%) Delivery Manager
9 24 (4.90%) Solutions Architect
10 23 (4.69%) Services Delivery Manager
11 20 (4.08%) Service Management Manager
12 19 (3.88%) Administrator
12 19 (3.88%) Data Centre Engineer
12 19 (3.88%) Monitoring Engineer
13 18 (3.67%) Project Manager
13 18 (3.67%) Transition Manager
14 17 (3.47%) Technical Specialist
15 16 (3.27%) Network Analyst
16 15 (3.06%) Senior Manager
17 14 (2.86%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 32 (6.53%) HTML
2 31 (6.33%) CSS
3 30 (6.12%) XML
4 26 (5.31%) Web Services
5 25 (5.10%) REST
5 25 (5.10%) SOAP
6 22 (4.49%) .NET
7 17 (3.47%) Ruby on Rails
7 17 (3.47%) Twitter Bootstrap
8 15 (3.06%) jQuery
9 13 (2.65%) AngularJS
10 11 (2.24%) JSON
11 10 (2.04%) ELK Stack
11 10 (2.04%) RabbitMQ
11 10 (2.04%) Sensu
12 9 (1.84%) Ajax
13 8 (1.63%) J2EE
14 7 (1.43%) Spring
15 5 (1.02%) ActiveMQ
15 5 (1.02%) Spring MVC
Miscellaneous
1 126 (25.71%) Data Centre
2 79 (16.12%) Analytical Skills
3 70 (14.29%) CMDB
4 46 (9.39%) Computer Science
5 30 (6.12%) Management Information System
6 11 (2.24%) Life Science
7 9 (1.84%) Enterprise Storage
8 8 (1.63%) Statistics
8 8 (1.63%) Visualisation
9 7 (1.43%) Virtual Team
10 5 (1.02%) Video Conferencing
11 4 (0.82%) Mathematics
11 4 (0.82%) Physics
12 3 (0.61%) Blackberry
12 3 (0.61%) Driving Licence
12 3 (0.61%) Enterprise Software
12 3 (0.61%) N-Tier
13 2 (0.41%) Performance Metrics
13 2 (0.41%) Public Cloud
13 2 (0.41%) Social Media
Operating Systems
1 92 (18.78%) Windows
2 50 (10.20%) Unix
3 46 (9.39%) Linux
4 25 (5.10%) Windows Server
5 12 (2.45%) Red Hat Enterprise Linux
5 12 (2.45%) Windows Server 2012
6 8 (1.63%) Windows Server 2008
7 5 (1.02%) Solaris
7 5 (1.02%) Windows Server 2003
8 4 (0.82%) Windows 7
9 3 (0.61%) Windows 8
10 2 (0.41%) Mac OS X
10 2 (0.41%) Windows XP
11 1 (0.20%) Android
11 1 (0.20%) Apple iOS
11 1 (0.20%) BlackBerry OS
11 1 (0.20%) MVS
11 1 (0.20%) Windows Vista
Processes & Methodologies
1 357 (72.86%) ITIL
2 160 (32.65%) Service Delivery
3 131 (26.73%) Project Management
4 92 (18.78%) ITIL V3
5 90 (18.37%) Change Management
5 90 (18.37%) Continuous Improvement
6 89 (18.16%) ITSM
7 87 (17.76%) PRINCE2
8 64 (13.06%) Line Management
9 63 (12.86%) Problem Management
10 52 (10.61%) Capacity Planning
11 50 (10.20%) Software Engineering
12 49 (10.00%) Requirements Analysis
13 45 (9.18%) Mentoring
14 43 (8.78%) Release Management
15 42 (8.57%) Presales
15 42 (8.57%) Stakeholder Management
16 41 (8.37%) CRM
17 39 (7.96%) Agile Software Development
17 39 (7.96%) Gantt Chart
Programming Languages
1 49 (10.00%) SQL
2 33 (6.73%) Java
3 31 (6.33%) JavaScript
4 23 (4.69%) Ruby
5 15 (3.06%) C#
6 13 (2.65%) PowerShell
7 5 (1.02%) Clojure
7 5 (1.02%) Groovy
7 5 (1.02%) PHP
7 5 (1.02%) Scala
7 5 (1.02%) VB
8 3 (0.61%) C
8 3 (0.61%) T-SQL
9 2 (0.41%) Korn
9 2 (0.41%) Lingo
9 2 (0.41%) Shell Script
10 1 (0.20%) Bash Shell
10 1 (0.20%) VBScript
Qualifications
1 67 (13.67%) ITIL Certification
2 62 (12.65%) Degree
3 44 (8.98%) ISEB
3 44 (8.98%) PMI Certification
3 44 (8.98%) PMP
4 31 (6.33%) Cisco Certification
5 30 (6.12%) CCNA
6 13 (2.65%) Security Cleared
7 11 (2.24%) CCNP
7 11 (2.24%) CISSP
8 10 (2.04%) Microsoft Certification
9 8 (1.63%) MCSE
10 6 (1.22%) CISM
10 6 (1.22%) SC Cleared
11 2 (0.41%) CCSA
11 2 (0.41%) CEH
11 2 (0.41%) CISMP
11 2 (0.41%) MCSA
11 2 (0.41%) SSCP
12 1 (0.20%) MCP
Quality Assurance & Compliance
1 57 (11.63%) SLA
2 10 (2.04%) QA
3 6 (1.22%) PCI DSS
4 5 (1.02%) COBIT
5 3 (0.61%) ISO/IEC 27001
6 1 (0.20%) Sarbanes-Oxley
System Software
1 59 (12.04%) VMware Infrastructure
2 43 (8.78%) Active Directory
3 24 (4.90%) Virtual Machines
4 7 (1.43%) Microsoft Virtual Server
4 7 (1.43%) Virtual Servers
5 4 (0.82%) Firmware
6 3 (0.61%) NFS
6 3 (0.61%) Veritas Volume Manager
6 3 (0.61%) XenApp
7 2 (0.41%) Microsoft App-V
8 1 (0.20%) Oracle RAC
Systems Management
1 31 (6.33%) SCCM
2 24 (4.90%) SCOM
2 24 (4.90%) SCVMM
3 19 (3.88%) Tivoli
4 11 (2.24%) Puppet
5 10 (2.04%) Graphite
5 10 (2.04%) Uchiwa
6 7 (1.43%) NetBackup
6 7 (1.43%) Packer
6 7 (1.43%) Terraform
7 6 (1.22%) Grafana
8 4 (0.82%) Ansible
8 4 (0.82%) MAILsweeper
8 4 (0.82%) Simpana
8 4 (0.82%) WSUS
9 3 (0.61%) Data Guard
9 3 (0.61%) Oracle RMAN
9 3 (0.61%) Oracle ZFS
10 2 (0.41%) SolarWinds Orion
11 1 (0.20%) Oracle Enterprise Manager
Vendors
1 80 (16.33%) Cisco
2 64 (13.06%) VMware
3 54 (11.02%) Microsoft
3 54 (11.02%) ServiceNow
4 48 (9.80%) Juniper
5 46 (9.39%) HP
6 44 (8.98%) Oracle
7 42 (8.57%) Citrix
8 41 (8.37%) NetApp
9 39 (7.96%) CheckPoint
10 26 (5.31%) BMC
10 26 (5.31%) IBM
11 24 (4.90%) EMC
12 19 (3.88%) F5
12 19 (3.88%) Fortinet
12 19 (3.88%) Remedy
13 15 (3.06%) Brocade
13 15 (3.06%) LANDesk
14 12 (2.45%) Dell
14 12 (2.45%) Serena
Birmingham, West Midlands (County)
Experis Ltd
Salary: £75000.00 - £90000.00 per annum + bens
Posted: 20 hours ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: - £60,000 - 75,000k base + excellent package, bonus and fast-track car
Posted: 22 hours ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - 75,000k base + excellent package, bonus and fast-track caree
Posted: Yesterday
Birmingham
Sopra Steria Recruitment Limited
Salary: Car Allowence & Benefits
Posted: 11 hours ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £49511.00 - £55700.00 per annum
Posted: 5 days ago
Worcester, Worcestershire
University of Worcester
Salary: From £25,298 to £31,076 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
Spring Technology
Salary: £60000.00 - £70000 per annum
Posted: 4 days ago
Birmingham
Ampersand Consulting
Salary: £38000 - £42000 per annum + Benefits
Posted: 8 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £49511.00 - £55700.00 per annum
Posted: 19 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 27 days ago
West Midlands
Hays Specialist Recruitment Ltd
Salary: £37685.00 - £40961.00 per annum
Posted: 15 days ago
Stratford-upon-Avon
Computacenter
Salary: Competitive
Posted: 14 days ago
Coventry, West Midlands (County)
The Coventry Building Society
Salary: £38k - 58k per year + Benefits
Posted: 14 days ago
Birmingham, West Midlands (County)
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum AfC Band 8b
Posted: 25 days ago
Birmingham
aap3
Salary: £40000.00 - £45000.00 per annum + Excellent Benefits
Posted: 22 days ago
Birmingham, West Midlands (County)
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum AfC Band 8b
Posted: 25 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 27 days ago
Birmingham
Ampersand Consulting
Salary: £25000 - £35000 per annum + Fantastic Benefits
Posted: 15 days ago