The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 83 100 109
Rank change year-on-year
+17 +9
Permanent jobs citing Service Management 167 123 110
As % of all permanent IT jobs located in the West Midlands 2.85% 2.28% 1.98%
As % of the Processes & Methodologies category 3.37% 2.87% 2.51%
Number of salaries quoted 102 93 88
Average salary £45,000 £58,000 £45,000
Average salary % change year-on-year
-22.41% +28.88%
90% offered a salary of more than £24,690 £32,800 £26,602
10% offered a salary of more than £70,000 £70,000 £60,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4961 4291 4375
As % of all permanent IT jobs located in the West Midlands 84.72% 79.46% 78.56%
Number of salaries quoted 4009 3565 3688
Average salary £42,500 £41,405 £40,000
Average salary % change year-on-year
+2.64% +3.51%
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Midlands region.

Service Management Salary Trend in the West Midlands

Service Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the West Midlands region over the 3 months to 31 July 2015.

Service Management Salary Histogram in the West Midlands

Service Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +2 78 £50,000 -16.66% 13
Coventry -4 27 £32,500 -50.00% 1
Warwickshire -10 14 £24,690 -28.43% 2
Staffordshire +2 7 £37,000 +5.71%
Solihull +18 6 £35,500 -15.50%
Shropshire - 6 - - 7
West Bromwich +1 5 £65,000 -
Wolverhampton -1 4 £81,250 +195.45%
Sutton Coldfield - 3 - -
Dudley - 1 £50,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 July 2015, IT jobs across the West Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 200 (66.23%) ITIL
2 100 (33.11%) Service Delivery
3 87 (28.81%) Project Management
4 73 (24.17%) Finance
5 57 (18.87%) ITSM
6 54 (17.88%) SLA
7 50 (16.56%) Stakeholder Management
8 49 (16.23%) PRINCE2
9 46 (15.23%) Problem Management
10 43 (14.24%) ITIL Certification
11 41 (13.58%) Incident Management
12 40 (13.25%) Change Management
12 40 (13.25%) Microsoft
13 36 (11.92%) Windows
13 36 (11.92%) MS Excel
14 35 (11.59%) Manufacturing
14 35 (11.59%) Data Centre
15 34 (11.26%) Degree
16 30 (9.93%) SQL
17 29 (9.60%) Line Management
18 28 (9.27%) Continuous Improvement
19 27 (8.94%) SQL Server
20 26 (8.61%) Security Cleared
21 24 (7.95%) Business Development
21 24 (7.95%) MS Office
21 24 (7.95%) SAP
22 23 (7.62%) Law
22 23 (7.62%) Life Science
23 22 (7.28%) SC Cleared
23 22 (7.28%) Oracle

Service Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the West Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (2.65%) MS Exchange
2 5 (1.66%) Exchange Server 2010
3 4 (1.32%) Lync
4 3 (0.99%) SharePoint
5 2 (0.66%) CMS
5 2 (0.66%) IIS
5 2 (0.66%) Tomcat
6 1 (0.33%) BizTalk Server
Applications
1 36 (11.92%) MS Excel
2 24 (7.95%) MS Office
3 4 (1.32%) MS Project
4 3 (0.99%) MS PowerPoint
5 1 (0.33%) Spreadsheet
5 1 (0.33%) MS Visio
Business Applications
1 5 (1.66%) SAP SM
2 4 (1.32%) Remedy ITSM
3 2 (0.66%) SAP SD
3 2 (0.66%) SAP CRM
3 2 (0.66%) Summit
3 2 (0.66%) assyst
3 2 (0.66%) SAP Business One
4 1 (0.33%) SAP ERP
Cloud Services
1 5 (1.66%) SaaS
2 4 (1.32%) Office 365
2 4 (1.32%) Cloud Computing
Communications & Networking
1 16 (5.30%) HTTP
2 10 (3.31%) LAN
2 10 (3.31%) VPN
3 8 (2.65%) DNS
4 7 (2.32%) DHCP
4 7 (2.32%) Firewall
5 6 (1.99%) TCP/IP
6 5 (1.66%) WAN
6 5 (1.66%) Wireless
7 4 (1.32%) VLAN
8 3 (0.99%) Intrusion Detection
8 3 (0.99%) Broadband
8 3 (0.99%) Internet
9 2 (0.66%) MPLS
9 2 (0.66%) WLAN
9 2 (0.66%) Avaya Modular Messaging
10 1 (0.33%) IPsec
10 1 (0.33%) Unified Communications
10 1 (0.33%) PABX
10 1 (0.33%) Structured Cabling
Database & Business Intelligence
1 27 (8.94%) SQL Server
2 5 (1.66%) Relational Database
2 5 (1.66%) BusinessObjects
3 3 (0.99%) SQL Server 2005
4 2 (0.66%) SAP HANA
4 2 (0.66%) RDBMS
5 1 (0.33%) MS Access
5 1 (0.33%) Data Mining
5 1 (0.33%) Big Data
Development Applications
1 3 (0.99%) Visual Studio
1 3 (0.99%) Team Foundation Server
General
1 73 (24.17%) Finance
2 35 (11.59%) Manufacturing
3 23 (7.62%) Law
4 14 (4.64%) Retail
5 8 (2.65%) Military
6 7 (2.32%) Billing
7 6 (1.99%) Legal
7 6 (1.99%) Telecoms
8 5 (1.66%) Marketing
8 5 (1.66%) French Language
8 5 (1.66%) German Language
8 5 (1.66%) Banking
9 3 (0.99%) Publishing
10 2 (0.66%) Local Government
10 2 (0.66%) Aerospace
10 2 (0.66%) Advertising
11 1 (0.33%) Back Office
11 1 (0.33%) Games
Job Titles
1 65 (21.52%) Service Manager
2 39 (12.91%) Analyst
3 29 (9.60%) Transition Manager
4 19 (6.29%) Developer
5 18 (5.96%) Graduate
6 16 (5.30%) IT Graduate
6 16 (5.30%) Head of Service Delivery
7 13 (4.30%) Services Delivery Manager
7 13 (4.30%) Delivery Manager
8 12 (3.97%) Consultant
9 11 (3.64%) Support Analyst
10 10 (3.31%) Architect
10 10 (3.31%) Team Leader
10 10 (3.31%) Applications Manager
11 9 (2.98%) ITIL Manager
11 9 (2.98%) SAP Manager
11 9 (2.98%) Service Desk Team Leader
11 9 (2.98%) ITIL Service Manager
12 8 (2.65%) Chief Information Officer
12 8 (2.65%) Support Manager
Libraries, Frameworks & Software Standards
1 21 (6.95%) .NET
2 19 (6.29%) HTML
3 16 (5.30%) XML
4 6 (1.99%) J2EE
5 4 (1.32%) CGI
6 3 (0.99%) WinForms
6 3 (0.99%) ASP.NET
6 3 (0.99%) CSS
6 3 (0.99%) Ajax
6 3 (0.99%) .NET Framework
6 3 (0.99%) WCF
6 3 (0.99%) LINQ
6 3 (0.99%) ASP.NET MVC
6 3 (0.99%) Entity Framework
6 3 (0.99%) ASP.NET Web Forms
7 2 (0.66%) SAP Basis
7 2 (0.66%) Middleware
8 1 (0.33%) Velocity
Miscellaneous
1 35 (11.59%) Data Centre
2 23 (7.62%) Life Science
3 13 (4.30%) Management Information System
4 11 (3.64%) Analytical Skills
5 10 (3.31%) GIS
6 9 (2.98%) PMI
7 3 (0.99%) Statistics
7 3 (0.99%) Mobile Computing
8 2 (0.66%) Enterprise Cloud
8 2 (0.66%) FMCG
8 2 (0.66%) Mainframe
8 2 (0.66%) Replication
9 1 (0.33%) Mobile App
Operating Systems
1 36 (11.92%) Windows
2 14 (4.64%) Linux
3 12 (3.97%) Windows 7
4 9 (2.98%) UNIX
5 8 (2.65%) Windows Server 2003
6 7 (2.32%) Windows Server 2008
6 7 (2.32%) Red Hat Enterprise Linux
7 6 (1.99%) Windows Vista
7 6 (1.99%) Windows XP
8 4 (1.32%) Solaris
8 4 (1.32%) Windows Server 2012
9 2 (0.66%) Windows 8
Processes & Methodologies
1 200 (66.23%) ITIL
2 100 (33.11%) Service Delivery
3 87 (28.81%) Project Management
4 57 (18.87%) ITSM
5 50 (16.56%) Stakeholder Management
6 49 (16.23%) PRINCE2
7 46 (15.23%) Problem Management
8 41 (13.58%) Incident Management
9 40 (13.25%) Change Management
10 29 (9.60%) Line Management
11 28 (9.27%) Continuous Improvement
12 24 (7.95%) Business Development
13 21 (6.95%) Transition Management
14 17 (5.63%) Risk Management
15 16 (5.30%) Process Management
16 13 (4.30%) Logistics
16 13 (4.30%) Supplier Management
16 13 (4.30%) Coaching
17 12 (3.97%) Demand Management
17 12 (3.97%) Business Analysis
Programming Languages
1 30 (9.93%) SQL
2 15 (4.97%) C#
3 8 (2.65%) PowerShell
4 6 (1.99%) JavaScript
5 4 (1.32%) Perl
6 3 (0.99%) T-SQL
7 2 (0.66%) VBScript
7 2 (0.66%) Python
7 2 (0.66%) Java
7 2 (0.66%) Bash Shell
7 2 (0.66%) C
Qualifications
1 43 (14.24%) ITIL Certification
2 34 (11.26%) Degree
3 26 (8.61%) Security Cleared
4 22 (7.28%) SC Cleared
4 22 (7.28%) ISEB
5 6 (1.99%) MCSE
5 6 (1.99%) Microsoft Certification
5 6 (1.99%) PMP
6 5 (1.66%) CCNA
6 5 (1.66%) Cisco Certification
7 4 (1.32%) PRINCE2 Certification
7 4 (1.32%) PMI Certification
8 3 (0.99%) MCSA
8 3 (0.99%) CCNP
8 3 (0.99%) ITIL Foundation Certificate
9 2 (0.66%) MCTS
9 2 (0.66%) MCITP
10 1 (0.33%) CAPM
10 1 (0.33%) PRINCE2 Practitioner
10 1 (0.33%) PCI QSA
Quality Assurance & Compliance
1 54 (17.88%) SLA
2 3 (0.99%) Sarbanes-Oxley
2 3 (0.99%) ISO/IEC 27001
3 1 (0.33%) QA
3 1 (0.33%) P3O
System Software
1 16 (5.30%) Active Directory
2 14 (4.64%) VMware Infrastructure
3 4 (1.32%) XenApp
3 4 (1.32%) XenDesktop
3 4 (1.32%) Terminal Services
4 2 (0.66%) Terminal Server
4 2 (0.66%) Microsoft Virtual Server
5 1 (0.33%) ProxySG
5 1 (0.33%) Hyper-V
Systems Management
1 9 (2.98%) SCCM
2 4 (1.32%) Nagios
3 3 (0.99%) NetBackup
3 3 (0.99%) Backup Exec
3 3 (0.99%) WSUS
4 2 (0.66%) BladeLogic
4 2 (0.66%) Ansible
4 2 (0.66%) Unicenter
4 2 (0.66%) Tivoli
Vendors
1 40 (13.25%) Microsoft
2 24 (7.95%) SAP
3 22 (7.28%) Oracle
4 17 (5.63%) Cisco
5 15 (4.97%) VMware
6 14 (4.64%) Citrix
7 12 (3.97%) Dell
8 10 (3.31%) Remedy
8 10 (3.31%) ServiceNow
9 9 (2.98%) Computacenter
9 9 (2.98%) NetApp
10 7 (2.32%) CheckPoint
11 6 (1.99%) IBM
11 6 (1.99%) LANDesk
12 5 (1.66%) EMC
13 4 (1.32%) BMC
14 3 (0.99%) Avaya
15 2 (0.66%) Juniper
15 2 (0.66%) Salesforce.com
15 2 (0.66%) Sybase
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 2 days ago
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 2 days ago
Coventry, West Midlands (County)
ReThink Recruitment
Salary: £45000.00 - £55000.00 per annum + Bonus + Bens
Posted: 3 days ago
West Midlands
Volaris Exec
Salary: £100000 - £130000 per annum + car allow + bonus + full benefits
Posted: 3 days ago
Telford, Shropshire
Experis Ltd
Posted: 3 days ago
Birmingham, West Midlands (County)
Vodafone
Salary: Competitive
Posted: 5 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 - £60000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Investigo Search & Selection
Salary: £50000 - £55000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
CGI
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 10 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 11 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 12 days ago
West Midlands
Jumar Solutions
Salary: Attractive
Posted: 13 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £28551.60 per annum + 40d Hol+final sal pen+Health
Posted: 13 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £34672.50 per annum + 40d Hol+final sal pen+Health
Posted: 13 days ago
Telford, Shropshire
HMRC
Salary: From £35,409 to £39,842 per annum
Posted: 17 days ago
Telford, Shropshire
HMRC
Salary: From £35,409 to £39,842 per annum
Posted: 17 days ago
Telford
HMRC
Salary: SO £35,409 - £39,842 per annum
Posted: 17 days ago
Telford
HMRC
Salary: SO £35,409 - £39,842 per annum
Posted: 17 days ago
Telford, Shropshire
HMRC
Posted: 18 days ago
Birmingham, West Midlands (County)
SCC
Posted: 19 days ago