The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Service Management
England / West Midlands
Rank 86 114 108
Rank change year-on-year
+28 -6
Permanent jobs citing Service Management 129 129 114
As % of all permanent IT jobs located in the West Midlands 2.75% 2.20% 2.27%
As % of the Processes & Methodologies category 3.10% 2.50% 2.72%
Number of salaries quoted 74 99 86
Median salary £40,000 £50,000 £48,750
Median salary % change year-on-year
-20.00% +2.56%
90% offered a salary of more than £21,500 £27,300 £26,250
10% offered a salary of more than £61,000 £72,500 £67,500
UK excluding London median salary £44,000 £43,000 £45,000
% change year-on-year
+2.32% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4160 5156 4186
As % of all permanent IT jobs located in the West Midlands 88.83% 87.96% 83.20%
Number of salaries quoted 3305 4243 3556
Median salary £42,500 £44,000 £42,500
Median salary % change year-on-year
-3.40% +3.52%
90% offered a salary of more than £28,500 £30,000 £28,000
10% offered a salary of more than £61,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the West Midlands

Service Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Midlands region.

Service Management Salary Trend in the West Midlands

Service Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the West Midlands region over the 3 months to 19 February 2017.

Service Management Salary Histogram in the West Midlands

Service Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Midlands region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +23 78 £37,500 -25.00% 4
Warwickshire +35 20 £45,000 +3.22% 4
Coventry +14 11 £46,250 +2.77% 5
Staffordshire +11 9 £37,500 +59.57% 3
Shropshire -6 5 £37,626 -33.11% 6
Worcestershire - 3 £28,500 - 1
Dudley +5 2 £17,500 -68.18%
West Bromwich - 2 £31,250 - 1
Solihull -2 1 £26,500 -
Walsall - 1 £40,000 -
Wolverhampton - 1 £87,500 - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Management.

1 232 (73.42%) ITIL
2 116 (36.71%) Service Delivery
3 108 (34.18%) Data Centre
4 92 (29.11%) Project Management
5 91 (28.80%) Finance
6 81 (25.63%) Continuous Improvement
7 77 (24.37%) Change Management
8 76 (24.05%) ITIL V3
9 72 (22.78%) Windows
10 68 (21.52%) Analytical Skills
11 65 (20.57%) Retail
12 63 (19.94%) ITSM
12 63 (19.94%) PRINCE2
13 59 (18.67%) Problem Management
14 57 (18.04%) Cisco
15 52 (16.46%) Microsoft
16 50 (15.82%) Presales
16 50 (15.82%) Capacity Planning
17 49 (15.51%) Line Management
18 48 (15.19%) VMware
19 47 (14.87%) Degree
20 46 (14.56%) ServiceNow
20 46 (14.56%) MS Excel
21 45 (14.24%) CMDB
22 43 (13.61%) IT Governance
22 43 (13.61%) PMP
23 42 (13.29%) VMware Infrastructure
24 41 (12.97%) PMI Certification
25 39 (12.34%) Publishing
26 38 (12.03%) Management Information System

Service Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (3.80%) SharePoint
2 4 (1.27%) MS Exchange
3 3 (0.95%) Exchange Server 2010
4 2 (0.63%) Apache
4 2 (0.63%) BizTalk Server
4 2 (0.63%) IIS
4 2 (0.63%) Moodle
5 1 (0.32%) MQSeries
5 1 (0.32%) Oracle Application Server
5 1 (0.32%) SAS
5 1 (0.32%) WebSphere
Applications
1 46 (14.56%) MS Excel
2 27 (8.54%) MS Office
Business Applications
1 33 (10.44%) assyst
2 14 (4.43%) Sentinel
3 3 (0.95%) Dynamics CRM
3 3 (0.95%) Remedy ITSM
4 2 (0.63%) SAP CAR
4 2 (0.63%) SAP Forecasting and Replenishment
4 2 (0.63%) SAP POS DM
4 2 (0.63%) SAP Retail
5 1 (0.32%) Oracle EBS
Cloud Services
1 36 (11.39%) Microsoft Azure
2 34 (10.76%) Amazon AWS
3 28 (8.86%) IaaS
4 27 (8.54%) Amazon EC2
5 26 (8.23%) PaaS
6 6 (1.90%) Office 365
7 2 (0.63%) SaaS
8 1 (0.32%) G Suite
8 1 (0.32%) GitHub
Communications & Networking
1 22 (6.96%) WAN
2 20 (6.33%) Firewall
3 17 (5.38%) LAN
4 11 (3.48%) Network Security
5 8 (2.53%) DHCP
5 8 (2.53%) DNS
5 8 (2.53%) Internet
6 7 (2.22%) TCP/IP
7 6 (1.90%) SAN
7 6 (1.90%) VPN
8 5 (1.58%) PABX
8 5 (1.58%) VoIP
9 4 (1.27%) Intranet
9 4 (1.27%) VLAN
10 3 (0.95%) Intrusion Detection
10 3 (0.95%) LDAP
10 3 (0.95%) Wi-Fi
10 3 (0.95%) Wireless
10 3 (0.95%) WLAN
11 2 (0.63%) IP Telephony
Database & Business Intelligence
1 38 (12.03%) SQL Server
2 34 (10.76%) MySQL
3 27 (8.54%) DB2
4 3 (0.95%) SQL Server 2008
5 1 (0.32%) Base SAS
5 1 (0.32%) Data Warehouse
5 1 (0.32%) EDRMS
5 1 (0.32%) Oracle Database
5 1 (0.32%) Oracle Reports
5 1 (0.32%) RDBMS
5 1 (0.32%) Relational Database
Development Applications
1 7 (2.22%) Cucumber
2 3 (0.95%) JUnit
2 3 (0.95%) Visual Studio
3 2 (0.63%) CruiseControl
3 2 (0.63%) NUnit
3 2 (0.63%) Subversion
3 2 (0.63%) Team Foundation Server
4 1 (0.32%) Balsamiq Mockups
4 1 (0.32%) Oracle Forms
General
1 91 (28.80%) Finance
2 65 (20.57%) Retail
3 39 (12.34%) Publishing
4 16 (5.06%) Telecoms
5 9 (2.85%) Legal
6 4 (1.27%) Marketing
7 3 (0.95%) Banking
7 3 (0.95%) Billing
7 3 (0.95%) Law
8 2 (0.63%) Manufacturing
9 1 (0.32%) Investment Banking
9 1 (0.32%) Retail Banking
Job Titles
1 45 (14.24%) Architect
2 42 (13.29%) Analyst
3 27 (8.54%) Solutions Architect
4 26 (8.23%) Service Manager
5 22 (6.96%) Support Analyst
6 18 (5.70%) IT Manager
7 15 (4.75%) Data Centre Engineer
7 15 (4.75%) Problem Manager
7 15 (4.75%) QA Manager
7 15 (4.75%) Quality Manager
8 14 (4.43%) Monitoring Engineer
8 14 (4.43%) Security Officer
8 14 (4.43%) Software Manager
9 12 (3.80%) Delivery Manager
9 12 (3.80%) Information Officer
9 12 (3.80%) Information Security Officer
9 12 (3.80%) Software QA Manager
10 11 (3.48%) Head of Service Management
10 11 (3.48%) Service Analyst
10 11 (3.48%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 12 (3.80%) CSS
1 12 (3.80%) HTML
2 9 (2.85%) .NET
3 8 (2.53%) Twitter Bootstrap
3 8 (2.53%) Web Services
4 7 (2.22%) REST
4 7 (2.22%) Ruby on Rails
4 7 (2.22%) SOAP
5 6 (1.90%) XML
6 5 (1.58%) AngularJS
7 3 (0.95%) jQuery
7 3 (0.95%) Spring
8 2 (0.63%) LAMP
8 2 (0.63%) Middleware
9 1 (0.32%) CSS3
9 1 (0.32%) HTML5
9 1 (0.32%) RabbitMQ
9 1 (0.32%) Sensu
9 1 (0.32%) WCF
9 1 (0.32%) WPF
Miscellaneous
1 108 (34.18%) Data Centre
2 68 (21.52%) Analytical Skills
3 45 (14.24%) CMDB
4 38 (12.03%) Management Information System
5 37 (11.71%) Computer Science
6 14 (4.43%) CESG
6 14 (4.43%) Freedom of Information
6 14 (4.43%) Video Conferencing
7 5 (1.58%) N-Tier
8 4 (1.27%) Blackberry
8 4 (1.27%) Virtual Team
9 3 (0.95%) Enterprise Storage
9 3 (0.95%) FMCG
9 3 (0.95%) iPad
9 3 (0.95%) Mobile Computing
9 3 (0.95%) NHS
9 3 (0.95%) Performance Metrics
10 2 (0.63%) Driving Licence
10 2 (0.63%) Enterprise Software
11 1 (0.32%) Hybrid Cloud
Operating Systems
1 72 (22.78%) Windows
2 31 (9.81%) Linux
3 25 (7.91%) Windows Server
4 22 (6.96%) Unix
5 14 (4.43%) Windows 7
6 10 (3.16%) Windows Server 2012
7 9 (2.85%) Windows Server 2008
8 5 (1.58%) Windows XP
9 4 (1.27%) Windows Server 2003
10 3 (0.95%) Solaris
10 3 (0.95%) Windows 8
11 2 (0.63%) Android
11 2 (0.63%) Apple iOS
11 2 (0.63%) CentOS
11 2 (0.63%) SUSE
11 2 (0.63%) Windows 10
Processes & Methodologies
1 232 (73.42%) ITIL
2 116 (36.71%) Service Delivery
3 92 (29.11%) Project Management
4 81 (25.63%) Continuous Improvement
5 77 (24.37%) Change Management
6 76 (24.05%) ITIL V3
7 63 (19.94%) ITSM
7 63 (19.94%) PRINCE2
8 59 (18.67%) Problem Management
9 50 (15.82%) Capacity Planning
9 50 (15.82%) Presales
10 49 (15.51%) Line Management
11 43 (13.61%) IT Governance
12 37 (11.71%) Incident Management
13 34 (10.76%) Technical Architecture
13 34 (10.76%) TOGAF
13 34 (10.76%) Zachman Framework
14 33 (10.44%) Software Engineering
15 32 (10.13%) Gantt Chart
15 32 (10.13%) Requirements Analysis
Programming Languages
1 33 (10.44%) SQL
2 13 (4.11%) C#
3 11 (3.48%) Java
4 10 (3.16%) JavaScript
5 7 (2.22%) PHP
5 7 (2.22%) Ruby
6 4 (1.27%) PowerShell
7 2 (0.63%) T-SQL
8 1 (0.32%) Bash Shell
8 1 (0.32%) C
8 1 (0.32%) Google Apps Script
8 1 (0.32%) Python
8 1 (0.32%) R
8 1 (0.32%) VBScript
Qualifications
1 47 (14.87%) Degree
2 43 (13.61%) PMP
3 41 (12.97%) PMI Certification
4 36 (11.39%) ITIL Certification
5 35 (11.08%) ISEB
6 28 (8.86%) Security Cleared
7 23 (7.28%) SC Cleared
8 17 (5.38%) CISM
8 17 (5.38%) CISSP
9 15 (4.75%) Cisco Certification
10 14 (4.43%) CISA
10 14 (4.43%) Microsoft Certification
11 13 (4.11%) CCNA
12 11 (3.48%) MCSE
13 9 (2.85%) ITIL Foundation Certificate
14 5 (1.58%) VMware Certified Professional (VCP)
15 4 (1.27%) MCP
16 3 (0.95%) A+ Certification
16 3 (0.95%) CCNP
16 3 (0.95%) MCSA
Quality Assurance & Compliance
1 37 (11.71%) SLA
2 35 (11.08%) QA
3 20 (6.33%) ISO/IEC 27001
4 16 (5.06%) PCI DSS
5 6 (1.90%) Sarbanes-Oxley
6 3 (0.95%) ISO 9001
7 2 (0.63%) GxP
7 2 (0.63%) ISO27002
System Software
1 42 (13.29%) VMware Infrastructure
2 32 (10.13%) Active Directory
3 27 (8.54%) Virtual Machines
4 5 (1.58%) Virtual Servers
4 5 (1.58%) vSphere
5 3 (0.95%) Microsoft Virtual Server
6 2 (0.63%) Hyper-V
6 2 (0.63%) Microsoft App-V
Systems Management
1 27 (8.54%) SCCM
1 27 (8.54%) SCVMM
2 17 (5.38%) SCOM
3 14 (4.43%) Tivoli
4 6 (1.90%) WSUS
5 4 (1.27%) Tivoli Storage Manager
6 2 (0.63%) AirWatch
7 1 (0.32%) Ansible
7 1 (0.32%) Backup Exec
7 1 (0.32%) Cisco CUCM
7 1 (0.32%) Cisco UCCE
7 1 (0.32%) Data Guard
7 1 (0.32%) Graphite
7 1 (0.32%) MAILsweeper
7 1 (0.32%) Microsoft Data Protection Manager
7 1 (0.32%) Nagios
7 1 (0.32%) NetBackup
7 1 (0.32%) Oracle RMAN
7 1 (0.32%) Uchiwa
Vendors
1 57 (18.04%) Cisco
2 52 (16.46%) Microsoft
3 48 (15.19%) VMware
4 46 (14.56%) ServiceNow
5 36 (11.39%) Citrix
5 36 (11.39%) NetApp
6 35 (11.08%) HP
7 34 (10.76%) IBM
7 34 (10.76%) Juniper
8 33 (10.44%) CheckPoint
8 33 (10.44%) Oracle
9 30 (9.49%) BMC
10 26 (8.23%) EMC
11 13 (4.11%) LANDesk
11 13 (4.11%) Remedy
12 8 (2.53%) F5
13 6 (1.90%) Apple
13 6 (1.90%) Brocade
13 6 (1.90%) Fortinet
14 5 (1.58%) Red Hat
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 7 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 7 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 7 hours ago
Tamworth, Staffordshire
Spring Technology
Salary: £35000.00 - £40000.00 per annum + Company Car
Posted: 4 days ago
West Bromwich, West Midlands (County)
Sanderson
Salary: £18000.00 - £24000.00 per annum
Posted: 4 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £35161.00 - £38385.00 per annum
Posted: 10 days ago
Redditch, Worcestershire
Network ITR
Salary: £25000 per annum
Posted: 6 days ago
West Midlands
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 6 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 13 days ago
Warwick, Warwickshire
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: 6 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Excellent Benefits
Posted: 6 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Excellent Benefits
Posted: 6 days ago
Warwick, Warwickshire
Aximis (West) Limited
Salary: Up to £25K + Excellent Benefits
Posted: 6 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 18 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 18 days ago
Telford
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 18 days ago
Coventry
Computer Futures
Salary: £25000 - £45000 per annum + competitive
Posted: 12 days ago
Telford, Newcastle or Shipley
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 18 days ago
Telford
Revenue & Customs Digital Technology Service
Salary: £42500- £47500
Posted: 13 days ago
Telford or Shipley
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 18 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 13 days ago
Stafford
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum
Posted: 23 days ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive + Benefits
Posted: 17 days ago