The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Desktop Support
Rank 145 130 128
Rank change year-on-year
-15 -2
Permanent jobs requiring a Desktop Support 5 11 3
As % of all permanent IT jobs located in Hertfordshire 0.21% 0.47% 0.15%
As % of the Job Titles category 0.22% 0.49% 0.16%
Number of salaries quoted 5 3 1
Average salary £30,000 £32,500 £25,250
Average salary % change year-on-year
-7.69% +28.71%
UK excluding London average salary £26,500 £25,000 £24,000
% change year-on-year
+6.00% +4.16%
Desktop Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2295 2267 1924
As % of all permanent IT jobs located in Hertfordshire 94.37% 97.05% 95.06%
Number of salaries quoted 1976 1865 1563
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,500 £26,500 £23,500
10% offered a salary of more than £65,000 £62,250 £65,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Desktop Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Hertfordshire

Desktop Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Hertfordshire region.

Desktop Support Salary Trend in Hertfordshire

Desktop Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Desktop Support across the Hertfordshire region over the 3 months to 2 September 2015.

Desktop Support Salary Histogram in Hertfordshire

Desktop Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -5 5 £30,000 -
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 September 2015, IT jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 12 (92.31%) Microsoft
2 11 (84.62%) Windows
3 10 (76.92%) MS Excel
4 8 (61.54%) Windows 7
5 7 (53.85%) Active Directory
6 5 (38.46%) Symantec
6 5 (38.46%) Windows Server 2008
7 4 (30.77%) DNS
7 4 (30.77%) ITIL
7 4 (30.77%) LAN
7 4 (30.77%) WAN
8 3 (23.08%) TCP/IP
8 3 (23.08%) VPN
8 3 (23.08%) Norton AntiVirus
8 3 (23.08%) MS Office
8 3 (23.08%) VMware
8 3 (23.08%) Problem Management
9 2 (15.38%) SCCM
9 2 (15.38%) Windows 8
9 2 (15.38%) Windows Server 2012
9 2 (15.38%) MobileIron
9 2 (15.38%) Smartphone
9 2 (15.38%) Incident Management
9 2 (15.38%) ACSP
9 2 (15.38%) IPsec
9 2 (15.38%) Finance
9 2 (15.38%) Citrix
9 2 (15.38%) MCP
9 2 (15.38%) SharePoint
10 1 (7.69%) Windows XP

Desktop Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 2 September 2015, IT jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) SharePoint
2 1 (7.69%) MS Exchange
2 1 (7.69%) Blackberry Enterprise Server
2 1 (7.69%) Lync
Applications
1 10 (76.92%) MS Excel
2 3 (23.08%) MS Office
3 1 (7.69%) MS Visio
3 1 (7.69%) MS PowerPoint
Communications & Networking
1 4 (30.77%) LAN
1 4 (30.77%) WAN
1 4 (30.77%) DNS
2 3 (23.08%) TCP/IP
2 3 (23.08%) VPN
3 2 (15.38%) IPsec
4 1 (7.69%) Skype
4 1 (7.69%) MPLS
4 1 (7.69%) DSL
4 1 (7.69%) DHCP
General
1 2 (15.38%) Finance
Miscellaneous
1 2 (15.38%) Smartphone
2 1 (7.69%) iPhone
2 1 (7.69%) Blackberry
Operating Systems
1 11 (84.62%) Windows
2 8 (61.54%) Windows 7
3 5 (38.46%) Windows Server 2008
4 2 (15.38%) Windows 8
4 2 (15.38%) Windows Server 2012
5 1 (7.69%) Windows XP
5 1 (7.69%) Windows Server 2003
5 1 (7.69%) Windows Mobile
Processes & Methodologies
1 4 (30.77%) ITIL
2 3 (23.08%) Problem Management
3 2 (15.38%) Incident Management
4 1 (7.69%) Software Deployment
Qualifications
1 2 (15.38%) MCP
1 2 (15.38%) ACSP
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 7 (53.85%) Active Directory
Systems Management
1 3 (23.08%) Norton AntiVirus
2 2 (15.38%) SCCM
3 1 (7.69%) WSUS
Vendors
1 12 (92.31%) Microsoft
2 5 (38.46%) Symantec
3 3 (23.08%) VMware
4 2 (15.38%) MobileIron
4 2 (15.38%) Citrix
5 1 (7.69%) Cisco
5 1 (7.69%) Adobe