The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 120 144 116
Rank change year-on-year
+24 -28
Permanent jobs requiring a Desktop Support 24 12 34
As % of all permanent IT jobs located in Hertfordshire 0.97% 0.45% 1.30%
As % of the Job Titles category 1.00% 0.48% 1.36%
Number of salaries quoted 22 11 31
Average salary £27,500 £25,000 £27,500
Average salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £25,500 £23,500 £21,000
10% offered a salary of more than £33,000 £31,500 £30,000
UK excluding London average salary £25,000 £25,000 £25,000
Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2400 2523 2500
As % of all permanent IT jobs located in Hertfordshire 96.58% 95.14% 95.49%
Number of salaries quoted 1915 2114 2048
Average salary £40,000 £42,500 £44,000
Average salary % change year-on-year
-5.88% -3.40%
90% offered a salary of more than £26,000 £26,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Desktop Support
East of England

Desktop Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Hertfordshire

Desktop Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Hertfordshire region.

Desktop Support Salary Trend in Hertfordshire

Desktop Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Watford - 17 £27,500 -
Hemel Hempstead +9 4 £25,500 -19.04%
St Albans - 2 £27,500 -
Stevenage -9 1 £23,000 -8.00%
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 26 (76.47%) Windows
2 20 (58.82%) Active Directory
3 14 (41.18%) Microsoft
4 11 (32.35%) Software Deployment
5 10 (29.41%) VMware
5 10 (29.41%) VMware Infrastructure
5 10 (29.41%) Windows Server 2008
6 8 (23.53%) Citrix
7 7 (20.59%) MS Excel
8 6 (17.65%) MS Office
8 6 (17.65%) Microsoft Certification
9 5 (14.71%) Windows Server 2012
9 5 (14.71%) Windows 7
10 4 (11.76%) ITIL
10 4 (11.76%) LAN
10 4 (11.76%) WAN
10 4 (11.76%) Workflow
10 4 (11.76%) Service Management
10 4 (11.76%) ITSM
10 4 (11.76%) Multimedia
11 3 (8.82%) Problem Management
11 3 (8.82%) Telecoms
11 3 (8.82%) VPN
11 3 (8.82%) Windows XP
11 3 (8.82%) Windows Server 2003
11 3 (8.82%) MPLS
12 2 (5.88%) IIS
12 2 (5.88%) Apple
12 2 (5.88%) MS Exchange
12 2 (5.88%) DNS

Desktop Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.88%) IIS
1 2 (5.88%) MS Exchange
Applications
1 7 (20.59%) MS Excel
2 6 (17.65%) MS Office
Communications & Networking
1 4 (11.76%) LAN
1 4 (11.76%) WAN
2 3 (8.82%) VPN
2 3 (8.82%) MPLS
3 2 (5.88%) DNS
3 2 (5.88%) DHCP
3 2 (5.88%) VoIP
3 2 (5.88%) Firewall
3 2 (5.88%) Cisco ASA
4 1 (2.94%) TCP/IP
Database & Business Intelligence
1 1 (2.94%) SQL Server
General
1 4 (11.76%) Multimedia
2 3 (8.82%) Telecoms
Operating Systems
1 26 (76.47%) Windows
2 10 (29.41%) Windows Server 2008
3 5 (14.71%) Windows Server 2012
3 5 (14.71%) Windows 7
4 3 (8.82%) Windows XP
4 3 (8.82%) Windows Server 2003
5 2 (5.88%) Windows Vista
Processes & Methodologies
1 11 (32.35%) Software Deployment
2 4 (11.76%) ITIL
2 4 (11.76%) Workflow
2 4 (11.76%) Service Management
2 4 (11.76%) ITSM
3 3 (8.82%) Problem Management
4 2 (5.88%) Performance Management
4 2 (5.88%) QMS
Programming Languages
1 1 (2.94%) C
Qualifications
1 6 (17.65%) Microsoft Certification
2 1 (2.94%) MCDST
2 1 (2.94%) MCSE
2 1 (2.94%) MCP
Quality Assurance & Compliance
1 2 (5.88%) SLA
System Software
1 20 (58.82%) Active Directory
2 10 (29.41%) VMware Infrastructure
3 2 (5.88%) VMware ESX
3 2 (5.88%) vSphere
3 2 (5.88%) VMware ESXi
4 1 (2.94%) ISA Server
Vendors
1 14 (41.18%) Microsoft
2 10 (29.41%) VMware
3 8 (23.53%) Citrix
4 2 (5.88%) Apple
4 2 (5.88%) Cisco
4 2 (5.88%) Amdocs