The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 129 128 149
Rank change year-on-year
-1 +21
Permanent jobs requiring a Desktop Support 11 3 17
As % of all permanent IT jobs located in Hertfordshire 0.47% 0.15% 0.59%
As % of the Job Titles category 0.49% 0.16% 0.62%
Number of salaries quoted 3 1 12
Average salary £32,500 £25,250 £25,750
Average salary % change year-on-year
+28.71% -1.94%
90% offered a salary of more than £30,500 £25,250 £21,600
10% offered a salary of more than £34,500 £25,250 £33,300
UK excluding London average salary £25,000 £24,000 £25,500
% change year-on-year
+4.16% -5.88%
Desktop Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2254 1904 2757
As % of all permanent IT jobs located in Hertfordshire 96.95% 95.10% 96.20%
Number of salaries quoted 1856 1547 2165
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Hertfordshire

Desktop Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Hertfordshire region.

Desktop Support Salary Trend in Hertfordshire

Desktop Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 7 £30,000 -
Stevenage +2 2 - -
Letchworth - 1 £35,000 -
Potters Bar - 1 £32,500 -
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 August 2014, IT jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 23 (76.67%) Active Directory
2 20 (66.67%) Windows
3 19 (63.33%) VMware
4 18 (60.00%) Microsoft
4 18 (60.00%) VMware Infrastructure
5 13 (43.33%) Windows Server 2008
5 13 (43.33%) Windows Server 2012
6 10 (33.33%) Citrix
7 9 (30.00%) LAN
7 9 (30.00%) WAN
8 8 (26.67%) MS Exchange
8 8 (26.67%) MS Excel
9 7 (23.33%) Terminal Services
9 7 (23.33%) VoIP
9 7 (23.33%) DNS
9 7 (23.33%) ITIL
9 7 (23.33%) DHCP
9 7 (23.33%) Finance
9 7 (23.33%) Software Deployment
10 6 (20.00%) PaaS
10 6 (20.00%) Lync
10 6 (20.00%) Red Hat Enterprise Linux
10 6 (20.00%) Degree
10 6 (20.00%) Mathematics
10 6 (20.00%) Exchange Server 2007
10 6 (20.00%) Retail
10 6 (20.00%) VLAN
10 6 (20.00%) Manufacturing
10 6 (20.00%) VMware ESX
10 6 (20.00%) Firewall

Desktop Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 August 2014, IT jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (26.67%) MS Exchange
2 6 (20.00%) Lync
2 6 (20.00%) Exchange Server 2007
3 1 (3.33%) Exchange Server 2010
Applications
1 8 (26.67%) MS Excel
2 3 (10.00%) MS Office
Cloud Services
1 6 (20.00%) PaaS
2 1 (3.33%) Microsoft Azure
2 1 (3.33%) Office 365
Communications & Networking
1 9 (30.00%) LAN
1 9 (30.00%) WAN
2 7 (23.33%) VoIP
2 7 (23.33%) DNS
2 7 (23.33%) DHCP
3 6 (20.00%) VLAN
3 6 (20.00%) Firewall
3 6 (20.00%) PBX
3 6 (20.00%) ISDN
3 6 (20.00%) VPN
3 6 (20.00%) MPLS
4 1 (3.33%) TCP/IP
General
1 7 (23.33%) Finance
2 6 (20.00%) Retail
2 6 (20.00%) Manufacturing
3 3 (10.00%) Multimedia
4 1 (3.33%) Back Office
4 1 (3.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.33%) COM
Miscellaneous
1 6 (20.00%) Mathematics
2 1 (3.33%) Management Information System
2 1 (3.33%) Clustering
Operating Systems
1 20 (66.67%) Windows
2 13 (43.33%) Windows Server 2008
2 13 (43.33%) Windows Server 2012
3 6 (20.00%) Red Hat Enterprise Linux
3 6 (20.00%) Linux
3 6 (20.00%) Windows Server 2003
4 5 (16.67%) Windows 7
5 1 (3.33%) Windows XP
Processes & Methodologies
1 7 (23.33%) ITIL
1 7 (23.33%) Software Deployment
2 6 (20.00%) E-Commerce
3 4 (13.33%) Workflow
4 3 (10.00%) ITSM
4 3 (10.00%) Service Management
5 2 (6.67%) Performance Management
5 2 (6.67%) QMS
6 1 (3.33%) Business Development
6 1 (3.33%) PRINCE2
6 1 (3.33%) CRM
6 1 (3.33%) Kalman Filter
6 1 (3.33%) Problem Management
6 1 (3.33%) Load Balancing
6 1 (3.33%) Resource Management
Programming Languages
1 6 (20.00%) C
Qualifications
1 6 (20.00%) Degree
2 3 (10.00%) SC Cleared
2 3 (10.00%) Security Cleared
3 1 (3.33%) MBCS
3 1 (3.33%) MCP
3 1 (3.33%) MCSE
3 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 3 (10.00%) SLA
System Software
1 23 (76.67%) Active Directory
2 18 (60.00%) VMware Infrastructure
3 7 (23.33%) Terminal Services
4 6 (20.00%) VMware ESX
5 2 (6.67%) vSphere
6 1 (3.33%) Hyper-V
Vendors
1 19 (63.33%) VMware
2 18 (60.00%) Microsoft
3 10 (33.33%) Citrix
4 6 (20.00%) CheckPoint
5 2 (6.67%) Amdocs
6 1 (3.33%) HP